2,354 Royal Caribbean Navigator of the Seas Cruise Reviews

Our March cruise was a step up from our last RC experience. It appeared that the crew was really trying to put their best foot forward. Everywhere we went the crewed went above and beyond to make sure we were well taken care of. A Wind ... Read More
Our March cruise was a step up from our last RC experience. It appeared that the crew was really trying to put their best foot forward. Everywhere we went the crewed went above and beyond to make sure we were well taken care of. A Wind Jammer steward made sure she greeted us every morning with our coffee and tea. In the evening she always had something nice to say and a pleasant smile for us. The Wind Jammer appears to be finally trying to upgrade the food. Since we eat all of our meals there it is important to us that the improve their rather lacluster evening meal. They seemed to be serious about improvement and were asking everyone how they could improve. I suggested that they have shrimp once in awhile in the evening, after all it is available in the main dining room. Imagine my surprise when I saw shrimp the next night. I am looking forward to see what their next improvements will be. The evening shows are always a highlight of our cruise with the ice shows being our favorite. With the guest performers and productions shows there is always something new every evening. While we were on Labadee I decided to try the Zip line out. It had been on my bucket list for awhile. I am afraid of heights and had to hang onto the platform with both hands but once they hit the release it was a thrill all of the way. Usually we have experienced delays and long lines with embarkation and disembarkation, this time RC finally got it all right and we moved rapidly thru the modest lines. Read Less
Sail Date March 2016
Family of 6 travelling on spring break. Stayed in Weston, Florida on Friday night which was very convenient to the Port area. Received notification of delay in boarding due to unfortunate accident the night prior but turned out fine. We ... Read More
Family of 6 travelling on spring break. Stayed in Weston, Florida on Friday night which was very convenient to the Port area. Received notification of delay in boarding due to unfortunate accident the night prior but turned out fine. We arrived by 11:30 and was on board by 1:00. Ship is beautiful!! We toured the ship, had some lunch at Windjammer, and in our rooms by 2:15. We had 3 rooms on 7th floor overlooking the Promenade by front elevators which could not have been any better location. Quiet and close to everything!! Our Cabin Steward and MDR staff were AWESOME!! I tell my children all the time a Cruise is what you make of it--Can be the best week of your life or you can complain and be miserable all week. Food--Windjammer is same food everyday--A sandwich station would be nice. Rating C Café Promenade was very good. Pizza was fresh and good sandwich variety. Rating A MDR--Breakfast was very good. Dinner was good just not great. Rating B Service--Bar, Windjammer, Café was good. Rating B MDR Service--Excellent A+ Haiti--weather was not great but had a good time on island. Stay away from the market area they are very aggressive. Roller Coaster was pretty cool. San Juan--great old city, walked, ate, shopped, very good stop St. Kitts--went to Cockleshell beach which was awesome. Small taxi ride across island to beach. We paid $ 7 per person and used beach chairs for free. Ship excursion charged $ 50 per person for ride and use of chairs. St Maarten--we took the Robinson Boat tour around island. Very rough seas but it was a AWESOME day seeing the island's beach's, yachts, food, planes, etc. We booked this tour on our own which we always like to do. Very small walk from port and cool boats and captains to take care of you for the day. Drinks--my children had the drink packages which paid for themselves by day 3. Sea Days--only complaint is they should provide some music during times without scheduled events. Bar staff was very good. Chairs are hard to find later in the day so get our there and reserve. Pool boy gave us a hard time but everybody does it. Casino--very big casino and great staff. Not the lucky week I was hoping for but win some lose some. Disembarkation--we self assisted and will never wait around again for number to be called. If you do nothing else pack light enough so you can leave on your own early and not have to wait in the cattle line. Overall--Awesome week with some great ports of call and beautiful ship!! Read Less
Sail Date March 2016
Our 4th cruise on Royal and first on Navigator of the Seas. We loved it and was much better then the past few cruise on Royal. We flew down a day early and stayed at the Fort Lauderdale Hyatt Place, 17th Street. Every thing was great ... Read More
Our 4th cruise on Royal and first on Navigator of the Seas. We loved it and was much better then the past few cruise on Royal. We flew down a day early and stayed at the Fort Lauderdale Hyatt Place, 17th Street. Every thing was great here. That Saturday, we departed at about 11AM to head to the ship. It was packed at the port, but really no issues. We were on the ship by 1:15PM, after an eventful start, as my dad fainted just before checking in and this was really our only disappointment in the trip. Nobody from the port or Royal Caribbean came to help as I and a few other passengers held my dad up. We finally, got them to hand a stool from behind the counter, where dad sat and started to feel better. Once checked in we moved to getting on the ship while waiting for crew members to decide which one would push dad on-board in the wheel chair. (They were not doing anything, just sitting around). We went up to the Windjammer for some food and refreshments. It was not that busy and our trip was now starting to get better. This was our first time being on the Navigator, so we had to check it out. Very nice ship and in good shape too. We finally went to our room and waited for the muster drill that went fairly smoothly. Dinner was at 5:30PM and show following. We do wish that they would move dinner back to 6PM. But it still worked out okay. We ate in the Main Dinning room each night except for once. That one night we decided to eat at Chops and it really was very good. The steaks and other food were very good. The service was great too. Back to main dinning room. We had to excellent servers - John Dsouza from India and Viacheslav Polchenko from the Ukraine. We had a table with 9 and we can honestly say that they were the best table mates we have had on a cruise. Our whole table got along together and did many things together too. This really made the cruise great too. Overall food was good, but rather bland and they could really change the menu up, as it seems like the food was the same as our other 3 Royal cruises were. We went to all the shows and the Ice show too. Again changing up the shows is needed here, although they were good and we still enjoyed them. We also went to see Quest for the first time and that was so much fun. We had a blast and can say, yes it is adult humor, but don't miss it for some fun. We had stops at Labadee, San Juan, St. Kitts and St. Maarten. We just did our own thing in Labadee and San Juan, as we have been there many times already. Still nice stops. It was our first time to St. Kitts. We had wanted to do the train ride to get a look at the island, but it was already booked, so we did our own thing there and did a walking food tour from "A Taste of St. Kitts". This was really great and we enjoyed our tour guide, 5 stops of food and walking around the island. In St. Maarten we did one of the ships excursions - The Tall Ship tour with Mercedes and this too was a great time. We were able to go by Maho beach and even see a couple of airplanes land. Cool site. It seems that most crew members were in good spirits, helpful and very friendly this cruise. There did seem to be a lack of servers walking around the deck for drinks we thought, but not a big deal as we found a great bar to go to with super bartenders at the Solarium bar. We had a great cabin - 8392, which is an aft cabin. We really love the aft cabins, as we have had them before. No issues with motion, noise or soot. Lots of room on the balcony for the 3 of us. We had 2 loungers, 2 regular lounge chairs and 2 table and still had room to move around. Loved watching the waves and the sun come up and go down. The room itself was nice and although tight for the 3 of us, we made it work and never had an issue with space. Our cabin steward - Iwayan Sudiarta (ME) from Indonesia was just AWESOME. He was truly the best. Disembarkation went very quick and smooth. No issues, and we decided to get my dad a wheelchair to help him get off the ship this time and this did work out great. Overall, we were very pleased with this cruise. We really liked the fact that it was a 8 night cruise and loved the 2 days at sea coming back, as we were really able to relax. We would go on Navigator again. Read Less
Sail Date March 2016
Pleasantly surprised by the opulence and elegance of this ship. From the moment that we were welcomed aboard, we felt at home. The main dining room was spectacular with its huge chandelier and curved spaces. Food is good and the plates are ... Read More
Pleasantly surprised by the opulence and elegance of this ship. From the moment that we were welcomed aboard, we felt at home. The main dining room was spectacular with its huge chandelier and curved spaces. Food is good and the plates are sufficient. Extra servings are welcomed. Our wait staff went above and beyond to make our dining experience a great one. The ship is on the smaller side, so getting back and forth from the restaurants, theatre and cabin was no problem. Deck 5 has a lot going on - The Promenade Deck. Here you will find the stores. The café provides 24 hour coffee, tea and water, plus snacks. The perfect place to hang out until the next show. There are also some bars and wine cellars. The Two Poets is always a "go to" place. Guest Services is also on this deck. There is an amazing Ice Show which is free but you need to get a ticket in advance. Nightly entertainment was good. There is a Rock Climbing Wall, Mini Golf, Flow Rider and sometimes the ice rink is open to for public skating. There is no entertainment for which you need to pay. There are several good restaurants of various ethnic backgrounds for which you pay extra. We only heard good things about them. It seemed to be a "kinder, gentler" group on this ship. No pushing or shoving, including debarking for shore tours. Royal Caribbean's island is at Labadee, Haiti. Well-developed, with trams that take you around. A very nice experience. Disembarkation was well-organized. I would recommend this ship and cruise line. Read Less
Sail Date March 2016
Navigator of the Seas – March 5th 2016 Sailing My wife and I are seasoned cruisers and I have completed Cruise Critic entries of our past voyages, I certainly do not use this forum to criticize at least that is not my intent. I do ... Read More
Navigator of the Seas – March 5th 2016 Sailing My wife and I are seasoned cruisers and I have completed Cruise Critic entries of our past voyages, I certainly do not use this forum to criticize at least that is not my intent. I do however share my thoughts and experiences based on previous cruises and comparable voyages. With that being said this is my review of the MS Navigator of the Seas from Cruise Port to Embarking to disembarkation. Ft. Lauderdale Cruise Port Embarkation Unfortunately the MS Navigator was delayed 2 hours prior to docking in Ft. Lauderdale on March5th this meant that the furthest Southern Dock was used which is not very passenger friendly to say the least. The Traffic is a mess and not very organized. Nonetheless we managed to get through without that big of a deal. Just an FYI to Platinum and above RCCL members – The signs for Check in are not advertised to well so you need to ask where these areas are, it does make a difference. The only good thing about Ft. Lauderdale is they finally finished the freeway construction into the Port (Only took a couple years). As for Disembarkation the terminal is just as dis-organized going out as it is coming in and we generally take the early off the ship option so I cannot imagine what it is like if we waited until Nine or Ten AM. Thus my only advise is, feel it out when you arrive and make your best educated decision on what you see it’s like. MS Navigator of the Seas Well we were told that the Navigator is the sister ship to the Freedom and you wouldn’t notice too much difference – well not quite, the MS Navigator is actually smaller in Width and Length so there is a noticeable difference but you will overcome the differences rather quickly so it’s not a show stopper. The ship is arranged similar to that of the Freedom Class ships so getting around should be relatively easy. The Promenade is smaller in width and this is probably where you will see the most difference. As for the Location of the dining rooms and specialty restaurants - Just an FYI Giovanni’s and Chops Grill are located right inside the Windjammer (Left and Right) sides AFT Ship so no worries about running cross country to find these. The Ship overall has had some face lifts but is still in need of a few minor things that will make it complete. For example the elevators on AFT Starboard side seemed to be a lot slower than the elevators on the AFT Port side. We even experienced one of the Starboard side elevator doors opening and closing several times before it finally reset and started running its normal cycle. Also the women’s rest rooms on Deck 11 (Windjammer Side) seemed to be out of order for the week of our cruise not sure what happened after day 1 but it never recovered for use. The Sliding doors seem to be a little of with Sensors on Deck 4 and deck 11. As aforementioned the ship is a tad bit smaller but it is definitely not a show stopper. MS Navigator of the Seas CREW Words cannot describe how ecstatic we are with the Crew – We had a group of six and there was not one crew member that did not make us feel like part of the RCCL Family. We have taken over Nine cruises and although we had great service from the staff, the MS Navigator Crew raised the bar on Customer Satisfaction we were absolutely mind blown on the interaction – the service and the commitment this crew had absolutely amazing, we made some awesome lifelong friends with this RCCL Staff and already conversing on social media. It was something we didn’t expect and something we will never forget. So with that as I said in the beginning words cannot describe how awesome this crew was during our trip and we hope you have the same interaction. Windjammer / Specialty Dining Well honestly we only used the Windjammer for Breakfast, most of our dinners were in the main dining room as our wait-staff was so top notch we could bear not having dinner with them on a nightly bases. Although when we did use the Windjammer the food was good although it appeared it was more crowded than normal but that could certainly be about timing. There could have been more staff on hand during the breakfast service but nothing extremely bad. We did not try any of the Specialty restaurants as the timing just wasn’t there for us. But I didn’t hear any bad reviews from anyone on the ship. The Main Dining Room (Sapphire) was absolutely incredible from the Hostess down to the wait staff it was fantastic. During one of our dinners the wait staff let us know that there was a Galley Excursion that costs about $30.00 per person, Although we were a little reluctant to do it – we decided to anyway and I will be the first to say it was well worth the experience in understanding firsthand how the Galley works I highly recommend you take this tour if the opportunity presents itself. Games and Shows on Navigator We only made a couple shows (Quest and Love and Marriage) both are great shows and if you have time it would be worth seeing / participating in either one. As for the headliner shows, honestly there wasn’t allot of advertisement on the ship about the headliner shows so I couldn’t even tell you who was on board, generally you would see this advertised on the ship or a marquee but honestly I don’t remember seeing much of anything. BINGO – Well this was our first and last time playing bingo, it’s not your typical bingo play – you have 3 rounds of Bingo and depending on how you play – Soft Card or Electronic will determine how much it cost to play. You can figure and averages start about $25 and go up from there. Game 1 is your general BINGO Straight or Diagonal Cover, Game 2 is 4 Corner and Game 3 is Cover All. Now I am not an expert BINGO player but I heard allot of people complaining when game one was over in 4 Number Picks and we all found out there is only one prize for each round. No one was expecting anything extravagant but come on RCCL a T-Shirt and or a Specialty restaurant Gift Card would be nice 2nd and 3rd Place prizes especially after 5 minutes playing round one. Round two went a little longer with only one prize awarded and round 3 was for a Free Cruise, So it just so happened that there was a 3 way tie and the answer to the tie is, The MC would pull a number and if that number is on your card you win. Uhm… Not good – and no one was happy of how this all ended. So do your-self a favor and ASK the questions before you play – How much? How Many Prizes and how Tie Breakers are handled. As for the Pool Side – Pretty much the norm as any other cruise except my overall standing complaint is the music is way too loud, not that it’s a bad thing but it is nice to sit on the deck and have a conversation that doesn’t require a bull horn to communicate with your party who is two and a half feet in front of you. Overall Appearance on Navigator The ship was very clean except the pool area; I certainly don’t blame the workers I do however believe that RCCL and Passengers bear most of the Brunt on this. First we are smokers and we are polite smokers meaning we will not wander into a nonsmoking area, we keep our areas clean and do not impede on others to clean up after ourselves in any shape or form. RCCL needs more trash and recycling containers on deck 11 and need table ashtrays as well. These two simple and low cost products can help allot of unnecessary work for everyone, but more importantly help to detour those passengers who like to leave their garbage anywhere and everywhere. Restrooms were clean and the only non-operational Restroom was the aforementioned Women’s area on Deck 11 Windjammer. Gest Services Officers Utterly fantastic – never met such an awesome Guest Services crew. We had some room issues that we later found out were are issues. Which I will explain below – Nonetheless they were very helpful and very patient with us. Stateroom 3626 Deck 3 AFT three doors from the Elevators – Awesome area, great for immediate access to dining rooms, elevators, casino etc. We liked it so much we are booked next year on the same ship same room. As I mentioned before there was a slight room problem that RCCL failed to alert us of. They have staterooms that are POWER EFFICIENT meaning there is a trigger Pocket below the light switch that when activated it allows your lights to turn on and off. If you don’t place the cards into the slot the correct way your lights will not work. Well it took us a few days before someone finally explained it to us (Guest Services) although we felt silly we laughed quite hard about it because we were sure there was an issue with our room’s electric. So check with your State Room Attendant and ask if you have such a room – I think they are retrofitting these rooms a little at a time. Overall The MS Navigator is a great ship, with a great Crew and we are looking forward to sailing on her again in March 2017 if not sooner. Read Less
Sail Date March 2016
Embarkation: Delayed due to emergency on ship the night before. Despite that, we were on board within an hour. Ship Shape: We found the ship to be in good ship and almost identical to the Liberty. No complaints on the cabins.Our group ... Read More
Embarkation: Delayed due to emergency on ship the night before. Despite that, we were on board within an hour. Ship Shape: We found the ship to be in good ship and almost identical to the Liberty. No complaints on the cabins.Our group had 5 balcony, one inside Promenade and two outside cabins. All public rooms and venues were well maintained. The Promenade is always a favorite of ours. Entertainment: Most of the entertainment was top notch..especially the Las Vegas Tenors. If we had a complaint about anything on the ship it was the fact that small children (under 10 years of age) were allowed to SWIM and play in the hot tubs In fact, one 6 yr old was actually snorkeling. This was a daily occurrence and on an 8 night cruise was annoying. No signs were posted about age restrictions and no one from RCCL was monitoring the pool.hot tub area. We also wondered why there wasnt a life guard. Shore Excursions: A few of us booked the "Essential St Kitts Tour" for $69. The van had no air conditioning and no microphone. The driver, "Mr.Macintosh", took us through the worst areas of St Kitts. When asked where the resort hotels were he said "on the other side of the island"...apparently they weren't an Essential part of our tour. He threatened to leave 3 passengers at Romney Manor and Carribelle Batik....the best part of the tour..because they were late at the previous stop and his "time is money." Luckily, they returned to the van. As he was leaving us off at the ship a port security guard waved him away from restricted parking but he continued to bypass the guard and park there. A verbal arguement ensued with the guard screaming to us not to get out of the van and Mcintosh screaming to us to get out. We were finally allowed to get out of the van and the guard called the police who headed our way to speak with the driver. Guest Services refunded three of us 50% of the tour. We should have been refunded 100%. Disembarking: Was a breeze.We chose the 8am disembarkation and were outside the terminal with 30 minutes! Read Less
Sail Date March 2016
We sailed on the Navigator as a family of six, two adults and four children ages 5-15. We stayed in a family room (8200). The room was excellent with plenty of space for all of us and our luggage. I found the closet space a bit awkward ... Read More
We sailed on the Navigator as a family of six, two adults and four children ages 5-15. We stayed in a family room (8200). The room was excellent with plenty of space for all of us and our luggage. I found the closet space a bit awkward as your hanging items block the shelf storage but that was a small issue. Our cabin steward was new to the ship but he was great. It was nice that he came twice a day as one of our children slept on a pull out bed. Our steward always put it back to a couch while we had breakfast. My biggest complaint about the room would be that the upholstered furniture is rather dingy and stained. The location on the eighth level was great. 3 levels down to the promenade and dining room or three levels up to the windjammer and the pools. We rarely used the elevators. The pool areas are crowded. We were unable to find chairs. But we enjoyed swimming although the pool water is very salty. Our kids really enjoyed the climbing wall and the skating rink. Our two younger children used the kids club facilities every day and they loved it! The staff in the youth areas are excellent and we can't say enough good things about the children's programming on the Navigator. We also played on the sports court, and played several games of ping pong and mini golf. The shows were good but not great. We enjoyed the ice show and there was a ventriloquist that was excellent. The tenors of Las Vegas were also very good. There were two other musical type shows that were average. I wish there had been more variety in the type of shows. A comic would have been a great addition. The performers in the pool areas were very good. As for food I have mixed reviews. The Windjammer was a disappointment. This mainly due to lack of variety. It is almost exactly the same every day. And I found the service in the windjammer quite poor. A few times I ordered tea from a server and it would never come. My omelet order was wrong more than it was right. And you have to stand around waiting for your omelet which makes it crowded in that area. The food in the Windjammer was just OK. You can always find something to eat but I felt it could easily be better. I have only been on one other cruise but the buffet offerings on that one were much better. Cafe Promenade is good. The pizza there is better than anywhere else on the ship. However, same problem in that it is the exact same sandwiches and dessert offerings every day. Service is great in the cafe though. The main dining room is what made our trip. It was great. The food was very good and our servers were amazing with our kids. We had my time dining but ended up choosing the same time and table every night as we enjoyed our servers so much. Not every dish was a home run but overall I left satisfied every night. The soups tended to be too salty so I avoided them. The salads were great. For us the main dining room wasn't just about the food but rather the overall experience. Our kids had fun "dressing up" for dinner and trying new foods. Forming a relationship with your servers and having fun during your meal makes it a special part of a cruise. The main dining room is also excellent for lunch, far better than the offerings in the Windjammer. The salad bar in the MDR at lunch is phenomenal and was my favourite thing to eat. My biggest complaint is that we were forced to pay our gratuities at the time of booking because we choose my time dining. Once you do that the gratuities are not able to be adjusted. Because we were a larger group we ended up having to reserve our table each night if we didn't want to wait for a table. So we did not have the flexibility we expected with my time dining and we lost the ability to adjust our gratuities. I am not certain we would have adjusted them but as a family of 6 we paid a lot each day in gratuities and other than the MDR we didn't feel that the service was worth that amount. Our embarkation and disembarkation both went well. I was worried based on previous reviews but it wasn't bad. Yes terminal 29 is not in the greatest condition but we arrived at 12:30 and were were on the ship an hour later and our room was ready. On our return we got off the ship at 8:00, collected our bags, went though customs, and were at the airport by 8:45. Overall it was a great trip. If I could I would give a 3.5 rating as it was better than average but I also wouldn't quite go all the way to very good. Had there been more variety in the Windjammer and if the entertainment was a bit more varied it would easily have been a 4 to 4.5 rating. We would sail with RC again especially since they are among the few cruise lines that offer a family room that sleep six, but we would probably try a different ship next time just to see what the others have to offer. Read Less
Sail Date March 2016
This was my wife and I's third cruise together, celebrating our anniversary. Our previous two were on smaller ships, so I picked this one because it was the best combination of ports we hadn't been to, price, and ship size. We ... Read More
This was my wife and I's third cruise together, celebrating our anniversary. Our previous two were on smaller ships, so I picked this one because it was the best combination of ports we hadn't been to, price, and ship size. We booked all of our transportation through Royal Caribbean, flew out of Dallas the morning of, and were on the ship in time for a late lunch. As far as the ship goes, I had read several negative reviews, but we have nothing bad to say about it. Departure day, I noticed a very slight sewage smell in the hall as we approached our cabin, but I never noticed it again. Everything was clean and up-to-date looking. We stayed in a balcony cabin on the 6th deck near the aft end of the ship. Our cabin attendant, Leslie, was great. Our room was always clean, and if he was in the halls and saw us coming, he would have the room open for us when we arrived. My only complaint was the last two nights, someone around us started moving furniture about 3 AM, and it got pretty loud. But not really RC fault. My wife and I are pretty boring cruisers. There was always a lot going on while on the ship, but we love cruising because we can get away from all of that and just relax. So while we did a few things, we didn't partake in many of the onboard activities. The service was outstanding! We did my-time dining, and much to our pleasant surprise, were seated at the same table each night with the same wait staff. Sonny and Ambergail were our waiters, and they were the best! I've never been that well taken care of on a cruise! We visited guest services a couple of times with little questions, and were dealt with quickly each time. Service was great. We had three stops on the trip. Grand Cayman, we just walked around and did some shopping. The pros to GC: clean, felt safe. Cons: Had to tender (which I hate!), and nothing was any cheaper than it is here in the states! We didn't spend very long on shore. Falmouth Jamaica was our second port. We did some shopping, as well as the Rios Kayak adventure. RCI has built up the port in Jamaica, so it was a lot of the same shops as were in GC, but there was a lot more local flavor to it. Our Kayak adventure was a bit of a disaster, and I wouldn't do it again. We had done one in Key West on a previous cruise and loved it, but this one had too many people, and the guides weren't very friendly or helpful. And the trip itself wasn't a very easy tour. Our third port was Labadee Haiti and we loved it! The beaches were beautiful, they fed us lunch on the island, and we were the only ship there. We also did a kayak tour here. It was half the price of the Jamaica trip, the group was smaller, and the guides were great. They even had a boat of other workers following us, taking pictures with our own cameras. As for the food, the main dining room food was good, though maybe not the best I've ever had on a cruise. And the Windjammer was all about quantity, not so much quality. Nothing was bad, but nothing really stood out as great. The ship's staff did treat us to a BBQ while at Labadee, and it was really good. We went to the show every evening except one. The welcome show was a comedian, and he was pretty good. The second night was the RCI singers and dancers. My wife enjoyed it. It wasn't really my thing. The third night was the Las Vegas Tenors, and even though it wasn't really my thing, they were outstanding! The music was great, but they were also funny. Very entertaining. The fourth night was two comedians, Alfred and Seymour, and it was the best! I don't know the last time I've laughed that hard for that long! We skipped the next night, and the last night was another comedian who was awful. I think the only people who laughed were the people who were drunker than he was, and that was pretty tough. We also found the cruise director to be really annoying. Jeffrey spend all of his time trying to be a comedian, but he wasn't that funny. We also saw the ice show, which was fantastic! Disembarkation was pretty easy, but way too early. Our flight (booked through RCI) didn't leave until after 3 pm, but we had to be in our meeting spot by 7, and were at the airport by 8:30, but couldn't check our bags in until 11. So I'm not sure why they were in such a hurry for us to leave! My only real complaint was kind of our fault! We went spring break, so the ship was full of college kids. I mentioned we were boring, just liked to read and be outside. The solarium was nice, but it even got loud at times due to the large number of college kids that didn't quite grasp the concept of the main pool being the place to hang out and yell at each other. But it was a great trip, one I would definitely do again! Read Less
Sail Date March 2016
This was my second cruise, so I don't have a huge breadth of experience but I always read reviews in advance of travelling to know what to expect so here are a few things that may be helpful when either booking this cruise or prior to ... Read More
This was my second cruise, so I don't have a huge breadth of experience but I always read reviews in advance of travelling to know what to expect so here are a few things that may be helpful when either booking this cruise or prior to embarking. The Port Everglades pier is under construction and while it was very busy we were dropped by our shuttle right by the ship and the process of embarkation began. It wasn't a pretty area but we were processed through line up after line up quickly and efficiently. If at all possible get to the port by noon to make this process easier. It also allowed us to travel around the ship while it was still relatively quiet to get the lay of the land prior to all passengers being on board. The ship is big and beautiful. Previous reviews talked of it showing it's age.... I thought, while colour-schemes, a few fixtures and maybe the odd rusting railing were somewhat dated, everything was really well taken care of. Every area was extremely clean and yet it seemed to all happen without you being aware of it. We ate in the buffet and main dining room for breakfast and dinner. Both were always amply supplied, food was always fresh and being refilled. Service always friendly and helpful. Our waiters in the main dining room, Rodrigues and Bogdan, were amazing. They were kind, unobtrusive and efficient. We had "My Time Dining" which meant we could eat in between the early and late seatings. We made a reservation for the entire week at 7:30 and we usually ate right around that time. This had pros and cons - some of the events on the promenade occurred at about this time, I guess capturing the people in between the dinner seatings, so you missed these but then we didn't have to end our day early to get ready for dinner and we had time afterwards for shows or relaxing. During "at sea" days the ship is busy around the pool. The frustration of getting a lounge chair the first day made us decide we had to get involved in the 'reserve a chair with a towel' game which I detest but otherwise there wasn't a chair to be found anywhere, by the pool or elsewhere. I would have loved to see a few more chairs in quieter areas or decks of the ship where you could be outside enjoying the breeze but not necessarily in the hub of the pool. Grand Cayman was our first stop. Exited the port area and took a taxi to Seven Mile Beach. Only $4 for the taxi $2 to enter the beach area and then you can decide on spending $10 for a lounge chair and $15 for an umbrella. Servers will bring drinks and food directly to your chair if you wish. It was a beautiful, clean beach with washrooms and good food. Taxis then came and waited for you in the afternoon and it was $4 back. A really good, fun and safe day. Jamaica was great. The port area is built up with lots of new tourist shops. We did the Dunns River Falls and VIP Bamboo Beach Excursion. It was great although you want to be sure you do the leg work on understanding what the falls is like to be sure it is for you. It is very touristy. Labadee is beautiful. Just an amazing, relaxing day in paradise. And finally, the teen program was amazing. My 16 year old had the time of her life. She was travelling with a girlfriend and the two of them went to the teen welcome, met a ton of other teens, enjoyed the activities (scavenger hunts, amazing race, dodge ball, rock climging, etc.) that were organized as well as just made friends that they swam and had a blast with. Hats off to a very well-organized program for a not easy age group to please! Read Less
Sail Date March 2016
Sailed 5 times, 4 with RCI. Is it a floating Ritz-Carlton? No, but they over-deliver for their price-point, and if you have realistic expectations about the logistics of feeding, serving and entertaining thousands "royally," ... Read More
Sailed 5 times, 4 with RCI. Is it a floating Ritz-Carlton? No, but they over-deliver for their price-point, and if you have realistic expectations about the logistics of feeding, serving and entertaining thousands "royally," you will be delighted, and feel quite pampered and relaxed. If you're determined to find fault with every detail--then I pray I never sail with you & get stuck at your table at breakfast. Complaints on this site seem to center on food-- Windjammer food is a buffet, after all-- but we've always found it to be varied and good quality (their French fries are addictive). On this particular cruise, there was an excellent chef preparing Indian food (note, Jade is gone on the Navigator, and the only sushi to be found is in the extra-charge Izumi). If you've sailed before with RCI, you'll have had the identical MDR menus--but they are good and the staff is superb. Breakfast and lunch there is great as well. We've found the extra-charge restaurants to be no better than anything on land, and so do not "experience" those or the accompanying "nickle & dime" feeling. Truly, the food is fine, abundant, and well-presented and served--everywhere, period. Other things: Terminal 29 in Lauderdale is indeed a squalid warehouse; we arrived late-ish at 2:45 and practically walked on. Debarkation is a cattle call of snaking lines to a Soviet-era Customs desk--as it is, alas, whenever & wherever you enter the "welcoming" USA these days. The drinks packages have changed from last year, and now seem reasonable. Your less-than-alcoholic cabin-mate/spouse no longer has to buy it too--and can share the wine at dinner. The "ultimate" package suited my besotted inclinations well: I felt I got my money's worth--be sure, though, to make certain your 40% off bottles of wine is correctly processed--I had to check every time in the MDR. Cocktails are interesting and well made--R-Bar & Bolero's particularly innovative, & the Solarium pool bar particularly boozy. Entertainment is ok; the ice show, however, excellent and not to be missed. Ship's band is wonderful and whenever they perform-go. The cruise director was great and funnier than the comedians. The ship itself is well maintained, beautiful, and clean. Commenters here who say otherwise were apparently sailing on the S.S. Nitpicker of the Seas. Staff is friendly, welcoming, accommodating. In addition to saying "thanks," I recommend looking at their tag and asking something about their home country--you will be amazed the reaction that gets, and they will remember you. If you treat them as your personal slave for the week--then I suspect you will be commenting on their "disinterested inattentiveness." Ports of Call (does any shop right off the pier sell anything other than "diamonds," perfume, booze, watches and t-shirts? Of course not.): Labadee is a great beach, Nellie's Cove at the Town Center probably best. Brave the craft market and buy something--these friendly people really do need your dollars and the bargaining can be fun--they're not going to kidnap you! The ship's entry into San Juan harbor is the most spectacular arrival in the entire Caribbean & Old San Juan is delightful--why get all excited over crumbling, communist Havana when you can go to a fully-restored US twin? St. Kitts is naturally beautiful & Brimstone Hill Fort great for history nerds like me. St. Maarten is a fun island--we went to Maho beach on our own (jet landings perfect for boys & girls of all ages), just note traffic is terrible & the drawbridges open at set times in the p.m.--plan your return taxi ride accordingly to return to the ship on time. Read Less
Sail Date March 2016
The itinerary, was a little unique, the ability to do an 8 day cruise, as opposed to a 'normally offered' 7 day cruise. I was interested in sailing with the Navigator, as I had sailed on this ship within the past 8 years. It ... Read More
The itinerary, was a little unique, the ability to do an 8 day cruise, as opposed to a 'normally offered' 7 day cruise. I was interested in sailing with the Navigator, as I had sailed on this ship within the past 8 years. It 'supposedly' had been dry-docked for modernization and refresh, but it still showed plenty of signs of age(ageing), lack of continuous maintenance, and required many updates to keep up with some other RCCL ships in their fleet. I'm hoping (and was told) that this ship will be going for dry dock in the next couple of seasons, as really does need the extra amenities, and modernization, as the other ships; that represent the RCCL name and product. The R Bar still shows the same reflection of The Champagne Bar, and the Diamond/Diamond Plus and Concierge Lounge still do not have enough room for its loyal, repeat and Concierge level cruising passengers Read Less
Sail Date March 2016
We are diamond on Rccl; have gone on 7 spring breaks in a row with our kids and grandkids. Altho' we love Rccl, we were disappointed that the ship was so crowded, more kids than we could count. Many unsupervised. But more ... Read More
We are diamond on Rccl; have gone on 7 spring breaks in a row with our kids and grandkids. Altho' we love Rccl, we were disappointed that the ship was so crowded, more kids than we could count. Many unsupervised. But more disappointing was that there were so many babies. We were in a balcony cabin with babies on both sides of us. We had to move from a wonderful table and excellent service because we were next to a table of 12 with 3 small babies who fussed every night for 4 straight nights. We found the food to be excellent both in the Windjammer and in the main dining room. I don't know what more any one could ask for. The shows were so so, very loud, I had to take my Bose to cut down on the volumn. The ice show was excellent . Our cabin stewart was wonderful as were most of the crew. Of course we will continue with Rccl, but not spring break again. Labadee was our favorite port. The Ship was in excellent condition. Read Less
Sail Date March 2016
Here is my review of the 3/19 - 3/27 Eastern Caribbean sailing on RCCL’s Navigator of the Seas out of Ft. Lauderdale with stops in Labadee, San Juan, St. Kitts, and St. Maarten. Pre-Cruise I was cruising with a group of 15 people. ... Read More
Here is my review of the 3/19 - 3/27 Eastern Caribbean sailing on RCCL’s Navigator of the Seas out of Ft. Lauderdale with stops in Labadee, San Juan, St. Kitts, and St. Maarten. Pre-Cruise I was cruising with a group of 15 people. We were all taking the same direct flight on United to Ft. Lauderdale at 8:25AM from Denver International Airport the day before the cruise as we typically do. We awoke that morning only to find 4 inches of snow on the ground and still snowing. The usual 40 minute drive for my family from my house to DIA took 1 hour and 15 minutes and my family and I arrived at our gate right when our group was boarding. The flight was then delayed 1 hour due to the weather and deicing but only arrived 20 minutes late. We grabbed our luggage and proceeded to the shuttle waiting area for our hotel shuttles. Our group was actually staying in two different hotels for our 1 night stay. Ten of us were booked at the Ft. Lauderdale Airport and Cruise Port Hotel on 1800 N. Federal Hwy. (formerly the Comfort Suites) and the other five were booked at the Hyatt Convention Center on 17th Street. We waited about 30 minutes for the shuttles and we found both of these hotels to be adequate for the overnight stay. After checking in we rounded up the troops and started looking for a place to grab some dinner. The front desk people at our hotel, the Ft. Lauderdale Airport and Cruise Port Hotel, recommended Ernie’s B-B-Q across the street. However, my daughter did a quick search on her iPhone only to find that the ratings were not that favorable. We then headed out walking down 17th Street when we came across 3 police officers so my son decided to ask them for a recommendation. They suggested a few places so we went with one of them, Gilberts 17th Street Grill, which was only a few blocks away in the Harbor Shops. What an excellent choice this was! They have great burgers, ribs, wings, homemade soups and salads, and daily specials. They also serve beer and wine. You order at the counter, find a table, then your food is brought to you. Everyone in our group was able to find something to suit their taste and no one was disappointed. I would highly recommend this restaurant. After dinner we went to the Publix in the Harbor Shops and the Harbordale Spirit Shoppe to purchase some wine to bring onboard the ship, along with some other alcoholic beverages to enjoy by the pool at the Hyatt before calling it a night. Embarkation Day The following morning everyone ate at the free continental breakfast at their respective hotel. It was the usual fair, bagels, doughnuts, oatmeal, scrambled eggs, sausage, waffles, cold cereals, coffee and juices. Good enough to hold us over until we boarded the ship. The Ft. Lauderdale Airport and Cruise Port Hotel offers a shuttle service to the pier for $6 per person so those of us staying there opted in when we arrived at the hotel the previous day and chose the 10:30 departure time. We were at the pier and checked in by 11:45 but were held in the waiting area for a short period of time because the ship had not been cleared for boarding of new passengers. I believe that the Hyatt also offers a shuttle to the pier for a fee as the rest of our party was already waiting for us in the waiting area. Once the ship was clear the boarding process began and we were in the Windjammer eating lunch by 12:30 or 1:00. After lunch we ventured off to our cabins. Our luggage had not yet arrived but was there after the muster drill. We unpacked then and went up to the deck for sail away. It was at this point that my 24 year old son informed me that he had received a note from security requesting him to retrieve his luggage in person. After a drink or two, myself and another person in our group ventured down to deck 1 with my son to retrieve his suitcase. When we arrived we were informed that x-ray indicated that he had a power strip packed in his suitcase and that these were not allowed onboard. They had him remove it and turn it over until debarkation day at which point he would receive it back. We thought for certain that they had identified the large water bottle, which now contained alcohol, and confiscated it. We were surprised and confused at the same time since many of us, myself included, also packed a power strip as we always do. From that point on we referred to our group as “team power strip”. Ship Love, love, love the Voyager class of ships! They are the perfect size for me. This was our fourth sailing on a Voyager class ship and the second on Navigator so we are familiar with the ships amenities. The ship is in great shape. I believe she recently went through a dry dock. They are constantly cleaning and polishing something. I really enjoy this class of ships especially for all of the little places to mingle, plus the Promenade is a great people watching venue. We also took advantage of booking a cruise while onboard for the first time. It was so cheap, only $50 per cabin not per person, so six of us booked something for August 2017 in the Mediterranean. Cabin Our group consisted of three married couples, we are all in our early 50’s, and our adult children, 9 of them, none of which are married. We had cabins on two different decks, 2 and 9. The couples were on deck 2 in ocean view cabins and the children were on deck 9 in four interior cabins. It was nice to be back in an ocean view cabin. On previous sailings with our children we would get 2 interior cabins but since they were paying their own way this time they chose an interior cabin and my wife and I chose an ocean view. I enjoy having the window since I like to look out at the sea while we’re sailing, plus it helps wake you up in the morning since a small amount of light does shine through the shades. My wife and I were in cabin 2600 and my daughter and son and their companions were in cabins 9375 and 9377. The layout of these cabins was just as I remembered from previous sailings on this class of ships. I was glad to see the removal of the small sofa table, it just seemed to get in the way. Overall, the cabins were in good shape. Our cabin steward was Debbie and she did a nice job of keeping our cabin clean and tidy, she had towel animals for us every evening, and she always said good morning, good afternoon, or good evening when we passed her in the hallway. Our children absolutely loved their cabin steward Abdul. They even took up a collection for an additional tip and wrote him a nice letter. They said that he cried when they gave it to him. Food We enjoy traditional dining and went with late seating, 8PM, for our entire group and were assigned to the Sapphire dining room on deck 3. Our TA made arrangements to have the 3 couples sit at one table and the 9 children at another. Everything worked out perfectly as the tables were right next to each other. Our waiter was Assis and his assistant was Nuni. Both were amazing! I found the food in the dining room to be up to par from what we had experienced on our previous sailings with RCCL. I did enjoy my fair share of appetizers and soups, sometimes to the point of leaving no room for my main dish. The deserts were less appealing to me on this cruise. I actually had trouble finding something each night that just jumped out and made me feel like “I have to get this”. Probably a good thing since I only gained 3 pounds on this cruise. We only ate in the Windjammer I think twice for breakfast and once for lunch. I enjoy having breakfast and lunch in the dining room, especially on sea days. I must say that the eggs benedict I had in the dining room were rather small and just OK. On the other hand, the tutti salad bar in the dining room during lunch was delicious. One of my favorite places to grab a snack is the Promenade Café. I love the chocolate doughnuts in the mornings and the little sandwiches in the afternoons and evenings. The chocolate chip and chocolate chocolate chip cookies are yummy there too. I was disappointed this trip because they no longer had the type of chocolate doughnuts or cookies that I’ve enjoyed in the past. The little sandwiches were still delicious especially the ham croissandwiches and the muffuletta sandwiches. The pizza was tasty too. We never ate at Johnny Rockets or any of the specialty restaurants. All in all I have no real complaints about the food. Drinks Many of our group opted in for the mid-range drink package, I believe it was $55 a day and I have to say that everyone that purchased the package got their monies worth. I did not purchase the package nor did my wife. We had $150 in onboard credit so we used that towards our drinks along with an occasional drink from someone in our group who had purchased the drink package. Most of us did agree that the drinks were not strong and wonder if in fact that they were watered down. I will say that one of our favorite bars was the R Bar located on deck 5 aft. Olisia and the gals at this bar know how to make some serious martinis along with many other drinks! They took good care of us both night and day. We tipped them during the cruise and on the last night for all of their hospitality. If you are onboard Navigator any time soon you need to go see the gals at the R Bar. Ports Labadee – This was only our second visit to Labadee, the first was in 2003, and boy has it changed! In 2003 you had to tender as there was no dock. The north side of the island had yet to be developed. There were no zip lines, no roller coaster, no parasailing, no waterslide, and no beach cabanas. You could take an earlier version of a trolley over to what was then called Dragon’s Rock. On that visit we nestled in at Columbus Cove so this time we ventured over to Adrenaline Beach. We walked off of the ship shortly after the gangway was put out and made the long walk over since the trolley was not running yet. Workers were still cleaning and setting up for the new day. Once we arrived at the beach we were greeted by an attendant who quickly helped us setup loungers in the spot of our choice, applied our sunscreen and Off with Deet, then just relaxed in the sun. Some of our group did snorkel but said that they only saw fish further out by the breaker. Once the Schooner Bar opened we grabbed some drinks and bottled water. This would be our watering hole for the day. Lunch was served around 11:30 in the pavilion just adjacent to the Schooner Bar. It was quite tasty especially the BBQ chicken and the red beans and rice. Towards the end of the day we packed up our things on the beach and just lounged in the shade in some Adirondack chairs at the Schooner Bar sipping a few more drinks, it was a hot one that day! We ventured back to the ship around 2:30. This was just a great beach day. San Juan – We have been to San Juan many times but this time would be a little different. One of my nieces is married to a man who is originally from Puerto Rico, he still has family there and his parents own a condo there. It turned out that they would be on vacation in Puerto Rico during our stop there so we were going to meet up with them once we got off of the ship! The rest of my nieces family, her father, mother, brother and sister, were traveling with us so they contacted her by phone once we were off the ship and made arrangements on where to meet us. We met them at the J Bar on Calle Recinto Sur, just a short walk from the pier. This day just happened to be my nieces’ birthday so we toasted with Sangrias and beers then we were off to walk around Old San Juan. We headed towards El Morro stopping at Ostra Cosa on the corner of Calle San Sebastian and Calle Del Cristo where we had some tappas and drinks. Some of us walked up to the park in front of El Morro just to take some pictures since no one really wanted to go inside of the actual fort. We then continued our walk heading back towards the pier doing some shopping along the way and stopping at the Catedrál de San Juan Bautista on Calle Del Cristo. The first time we were ever in San Juan we actually attended mass at this cathedral. By this time we needing to start heading to Café La Princesa since my niece and her husband had made dinner reservations for 6:00 for our group. We walked towards the water then along Paseo del Morro until we reached the restaurant. What a beautiful walk that was. We got to see a part of San Juan that we had never seen before. Dinner at Café La Princesa was amazing! There were many traditional Puerto Rican dishes like paella and mofongo, and others with an added Puerto Rican flair. I chose the risotto with skirt steak and plantains and it was to die for! Everyone in our group absolutely loved this place. After dinner we finished the walk back to the ship and said our goodbyes to my niece and her husband. Truly a great day in San Juan. St. Kitts – On this day our group had pre-booked a half-day catamaran snorkel and sail excursion with Blue Water Safaris. Our excursion was scheduled to begin at 10:30 so we were off of the ship promptly at 10:00 once the gangway was out. At first glance the weather did not look like it was going to cooperate as there was a dark cloud over the pier and the wind was blowing. There were a few scattered drops of rain but the wind carried off the apparent storm and the skies were now clear. We met a representative from Blue Water Safaris just outside of the security gates at the end of the pier then walked over to where the catamaran was docked. Once everyone was onboard, I estimate the total size of the group to be around 30-40 people, we were given instructions as to how our day would go then we shoved off and motored out of the harbor. When we were out far enough to catch the wind the crew hoisted the sails and we cruised to our snorkeling destination. Now I do not snorkel, can’t get the breathing thing down, and I was not alone. I did however, put on a snorkeling vest, inflated it generously, and got in the water to float around with others for a period of time. It was relaxing and refreshing and the water was so clear you could see the fish even without a mask and snorkel. Once the snorkeling time was over we returned to the catamaran and the crew began to setup what was supposed to be a “light lunch” but it was anything but that. They served us a delicious chicken curry salad along with a pasta salad and a green salad. They had several different varieties of snack size bags of chips and some banana nut bread. The salads and banana bread appeared to be homemade. Refreshments consisting of water, soda, beer, and rum punch were also served. This was way more than any other catamaran excursion that we have ever taken. The sails were once again hoisted, music was turned on and we sailed back to the pier. The crew was very interactive with everyone, dancing and refilling our drinks. Needless to say a good time was had by all. I would definitely use Blue Water Safaris again and highly recommend them if you are ever in St. Kitts. After we got off of the catamaran we walked back to the shopping area at the pier and did some light shopping then returned to the ship. Once again another great day! St. Maarten - Our group had decided on going to Orient Bay for half of the day then to Front Street for shopping the other half of the day so we were promptly off of the ship once the gangway was out. My son and I ventured out ahead of the group to find transportation. We ended up using a taxi and found one that would hold our entire group of 15, I guess it was more of a van. The prices were as posted at the taxi stand, $8 per person each way. The driver originally tried to take us to a newer part of the beach at the south end but once we saw it we asked him to take us to Bikini Beach as we had been there before on a previous visit. Once we were dropped off it began to rain but it passed over quickly, the sun came out and we began our quest to find a place to enjoy our day. We were able to find a section offering 2 chairs an umbrella and 2 drinks for $15. We soaked up the sun for a couple of hours then found a taxi (van) to take us back to Front Street for some shopping. A few of us decided to forgo the shopping so we walked along the boardwalk and stopped in at the Dirty Sanchez bar for a few drinks. Those that did shop spent their time looking for jewelry bargains, sunglasses and the like. A few made purchases at Kay Jeweler’s since they know the owner, Archie. After they had finished making their purchases at Kay’s, Archie walked them over to the Barefoot Terrace Bar & Restaurant where the rest of just so happened to be eating lunch. Archie is such a nice guy that he picked up the tab for our entire group, even for those of us who had not gone into his store! Well, those of us who had not yet visited Kay’s decided to go over after finishing lunch. We did end up making some small purchases and Archie continued to be a class act by offering us refreshments while we shopped. Stop by Kay’s the next time you’re in St. Maarten, you won’ regret it. Once everyone had their fill of Front Street we made the walk back to the ship following the boardwalk then down the street just outside of the pier. It looked much longer than it was but we enjoyed the walk and made it back to the ship in plenty of time. This put a cap on four great port days as we were now to have two sea days before returning to Ft. Lauderdale. Misc. Casino – The casinos on the Voyager class of ships are very nice. We visited it on several nights after dinner but the smoke was too much for me to handle. It was nice on the two formal nights since they did not allow smoking then. I’m not a big gambler but when I do gamble I like to play craps. I ended up only loosing $50 so I was happy about that. My sister-in-law won $100 on slots the first night of the cruise. I think she said that she was only into it for $10 when she hit the jackpot. A couple people from our group did well at the roulette table over the course of the cruise. My son was infatuated with that game that cost a $1 to move this key up and over then into a variety of keyholes to win a prize. He was sure he was going to win the $1000 prize but never did. Shows – We did not attend any of the shows. Going to them after having late dinner seating only puts me to sleep and we do not like to go before dinner. We did see the children’s orchestra from Colorado that was onboard and performing on one of the sea days. They were very impressive, especially the 6th grade solo violinist. Other – My son and I played putt-putt on one of the sea days and we grabbed another guy from our group to play in the 3-on-3 basketball tournament one day. On sea days our group lounged on deck 12, just above the pool, for most of the day. Now the chair hogs were out in full force on these days and we might have been guilty too but we do not just throw items on several chairs and disappear. We actually had 3 or 4 people from our party stay with the chairs until others in our group would arrive. We visited the night club on two occasions but the DJ was really bad! Seemed like he played the music that he wanted to hear rather than what the crowd wanted to hear. Several times he had the dance floor full then would throw something on and clear it. Why wouldn’t he just stick with the genre of music that everyone was dancing to? Several of us in our group are Crown and Anchor members and were repeat cruisers so we expected to be invited to a Crown and Anchor cocktail party as we were in the past but that never happened. Has this been done away with? Debarkation This is always the worse part of a cruise however I thought it went quite well. Since we were in no hurry to get off of the ship having a 4:35 flight from Ft. Lauderdale, we ate breakfast in the Windjammer then grabbed our carry-ons from our cabins and headed to our waiting area, the Metropolis Theater, until it was time for us to disembark. We actually waited there until we heard the announcement for all remaining passengers to disembark, it was about 10:30. Finding our luggage was a breeze since most everyone was already gone. The only problem was that one piece of luggage from someone in our group could not be found. After talking to several representatives from RCI they located the missing piece. Turns out that the main zipper had broken when it was loaded off of the ship and it could not be closed back up. Fortunately my brother had packed a roll of duct tape so he and the owner closed it up as best they could using that. The bigger question was would it make it back to Colorado in one piece, well I am happy to report that it did. Since all 15 of us were on the same flight we contacted Alianza Transportation, they were the service used by the Ft. Lauderdale Airport and Cruise Port Hotel to shuttle us to the pier, and arranged a pickup for transportation to the Ft. Lauderdale airport. We arrived in plenty of time to play the waiting game for our flight and were not allowed to check-in until 12:30. Once we were checked in we went through security then to our gate. We had plenty of time to eat at one of the places on the concourse so 6 of us decided to go to Chili’s, big mistake. We got our names on the waiting list but after observing how unorganized they were we left and walked down to Shula’s instead. This place was excellent! You order at the counter, find a table, then they bring your food to you. We were in and out of there in 45 minutes. The flight was 20 minutes late but it was a direct flight back to DIA. When we landed we gathered our luggage and went our separate ways. Read Less
Sail Date March 2016
Great cruise for a family with many ages of kids for over Spring Break. Ship was clean, most workers friendly, and many activities to chose from. I was surprised at how the ship did NOT feel crowded in comparison to last year's ... Read More
Great cruise for a family with many ages of kids for over Spring Break. Ship was clean, most workers friendly, and many activities to chose from. I was surprised at how the ship did NOT feel crowded in comparison to last year's cruise on the Freedom. I loved the pool and hot tub lay out on this ship as it was easy to keep an eye on my kids and find my friends easily. And, the live music on this ship was amazing! Lots of opportunities to sing along, dance, or just relax and enjoy. The only negatives were some of the servers in the dining room. Our waiter was snooty and made demeaning comments to two members of my group (two families together). Our table also had a bar waitress that was mean and grumpy. She cut off people at several tables around us and had a horrible attitude. On the other hand, our assistant waiter was nice and accommodating. She got an extra tip for her friendliness! My room steward was the best I've ever had. He was smiling every day and greeted us by name. He cleaned twice daily and asked a lot if we needed anything. He was awesome. Ports were pretty good. I enjoyed snorkeling in Grand Cayman (Cemetary Beach) and loved the Red Stripe Beach in Falmouth. This beach was relaxing but older kids got bored. Labadee is not my favorite island but I had a good day walking around & swimming. I think they need more excursion selections in Labadee and Falmouth. I guess I will have to try another cruise here to figure it out! ;) Read Less
Sail Date March 2016
What made this cruise memorable was the group of family and friends we were with. And the Bon Jovi cover band. Other than that, the ship itself was below average on what we expect from cruising with Royal. Our stateroom attendant was ... Read More
What made this cruise memorable was the group of family and friends we were with. And the Bon Jovi cover band. Other than that, the ship itself was below average on what we expect from cruising with Royal. Our stateroom attendant was great and the staff at the schooner bar was the best I've ever encountered. Our head waiter was practically non existant. He would mumble "his recommendations" and took our orders. That was it. I've never had a waiter that didn't call us all by name or bring extra dishes for us to try. And twice the assistant waiter refilled water glasses with Sprite. the dinner menu has been the same across the fleet for far to long. A little variety would be nice. Activities around the ship were far and few between or all at the same time. It was a spring break cruise so of course it was going to be a full ship but it really seemed crowded. No one patrolling the pool deck. The one person we talked to about people saving chairs said he had "to go get his friend". Clearly not enforcing the rules. Still any day on a cruise is better than one not! 2 more booked and Loyal to Royal Read Less
Sail Date March 2016
We brought our 6 year old twins on their 2nd cruise. We flew in late the night before and stayed at Riverfront Hotel the night before (booked through Priceline, very expensive because of Easter Weekend). We used Uber service from airport ... Read More
We brought our 6 year old twins on their 2nd cruise. We flew in late the night before and stayed at Riverfront Hotel the night before (booked through Priceline, very expensive because of Easter Weekend). We used Uber service from airport to hotel, hotel to port and port to airport without a hitch. We cruised on RCI's Navigator of the Seas to Georgetown, Grand Cayman, Falmouth, Jamaica & Labadee Haiti. We had 2 Sea Days. There were 2 formal nights. Food was just ok, bland when they are cooking for so many people. We ate in the main dining room 4 out of 6 nights, windjammer for breakfast and lunch most days and Izumi for one dinner (a la carte). They were pushing the other specialty dining packages & Johnny Rockets but we just didn't feel like spending the extra money. We did have the premium beverage package, which was great. We had a BOGO special, or otherwise not sure if I would have purchased it. Only other comment on the food-hard to find anything after 10pm and room service was sub-par offerings and wait time was about an hour. We took one RCI excursion in Grand Cayman to the Turtle Farm and it was amazing. We booked a private tour in Jamaica and just enjoyed the relaxing beach break in Labadee. Only complaint about Labadee was the artists were aggressively trying to get our business when we were walking to the inflatable/sport area. Service was great on the ship. I never experienced any cleanliness issues. Our cabin was fine for our family of 4. We had an interior cabin on Deck 8 with 2 pullman beds (bunks) above our queen bed. I felt like there was plenty of storage, and I liked the shower having doors instead of a curtain! The kids loved their Adventure Ocean program, and would've gone every waking moment if it was available. We loved it because it gave us a few breaks throughout the day, which is always welcome! The entertainment was so-so. There was a Bon Jovi cover band one night that was amazing. The ice skating show was fun. The other main entertainment was average and we didn't go to any of the comedians. The pier was definitely the most outdated one I've ever checked in (this was our 6th cruise, 2nd with RCI). I'd say embarkation was about 30-45 minutes, we arrived around 11:30. We chose self-assist for debarkation and again that maybe took 45-60 minutes but only because they only had like 2-3 customs people working. We were at the airport by 7:30 am. On a side note, however our return flight from FLL on SW was canceled and we ended up having to rent a car to drive back to Ohio which was not so fun. Read Less
Sail Date March 2016
This was my 10th cruise and 5th with Royal Caribbean. We had been on Voyager of the Seas in 2008 so it was our 2nd Voyager class ship. This was our 13 and 16 year old sons first cruise. Hotel info-We flew in a day early and stayed at ... Read More
This was my 10th cruise and 5th with Royal Caribbean. We had been on Voyager of the Seas in 2008 so it was our 2nd Voyager class ship. This was our 13 and 16 year old sons first cruise. Hotel info-We flew in a day early and stayed at the Holiday Inn Express on 17th. Didn't care much for the hotel but you can't beat the location to the port- about 5 minutes away. Embarkation was relatively quick and easy. We arrived about 11:00 and we on board by 11:30. Cabins were ready about 1:00. Ship info- It is very easy to get around the ship and never takes too long to get from one place to another. Yes, the elevators can take a while sometimes but never too bad. My husband and sons spent a lot of time on the sports deck. They all play basketball and were all able to play in some games and tournaments. They play soccer as well but open play soccer was always way too crowded. They enjoyed mini golf, the rock wall, ping pong tables (there are 2) and the flow rider. The flow rider has a small amphitheater where you can watch the "surfers". We enjoyed the outdoor movies by the pool although the movie selection wasn't great. They also show sporting events (NCAA Elite 8) by the pool. My experience with deck chairs on sea days has always been bad and it still is. This rule about only saving a chair for 30 minutes or your items will be removed isn't enforced. I got up to see the sunrise at 7:15 on our first day at sea and dozens of chairs already had towels on it!! I was just looking for 1 chair one day and walked the ship for about 20 minutes before I could find one. The fitness center is very nice and never seemed overly crowded. Service- All aspects of service were excellent. Very hard working and friendly staff. Entertainment- This was just so-so for us. We really enjoyed the comedians but they only appeared 2 nights.The ice show is also really good. But none of the other Broadway style shows appealed to us. Dining-We ate breakfast and lunch in the Windjammer everyday. We never had trouble finding a seat. While the breakfast offerings are the same each day there is so much to choose from we never tired of it. Lunch also had great variety. While the Main Dining room meals were fine I feel like it's no longer exceptional like it was in the past. It almost feels like they toned the quality down a bit to secretly encourage people to go to the specialty restaurants. I also found serving sizes to be quite small. Which isn't really a problem because we could just order a second entree if we were still hungry. We chose My Time Dining which was very disappointing. Each night they had 2 desks where you could check in. One was for guests with reservations and one was for guests without reservations. The line for those with reservations was at least 15 minutes long (just to get to the desk) while there was no line for guests without reservations. I observed also that they would usually be seated right away while we waited and waited. It really made no sense to me and I will go back to traditional seating in the future. Ports- Labadee- We love Labadee! It's so nice to have an easy and cheap day at the beach. It's a lovely spot. We took our time getting off the ship and I worried that we wouldn't find any chairs but there was plenty still available. There was 8 in our group and 5 of us had all day dragon coaster tickets ($35.75). We parked ourselves on Adrenaline Beach right near the entrance to the coaster. It was also right next to restrooms, a bar and lunch. It was perfect because our party easily did the coaster 10 times each. They loved the coaster and the views it offered. Lunch was great- burgers, dogs, ribs, chicken, corn on the cob, salads, rolls and dessert. We also rented a floating mat ($19.75). Grand Cayman- We love 7 mile beach so we spent our time there. We took a taxi ($5pp) to Public beach which is a free beach and they have all the amenities that you can pay for (umbrella, chairs, water sports, food etc). We decided to walk down to Governors Beach and stayed there. This is a very quiet spot but just we we wanted. We walked across the street and grabbed the bus back for $2.50pp. Falmouth- The port area is brand new and very nice with lots of shops and hand crafted goods. We did the Chukka Zipline at Rose Hall excursion through RCCL for $114pp. This was a GREAT choice. The tour guides made the day so fun. It was a great experience that allowed us to see lots of Jamaica. Disembarkation- We had a flight at 11:30 so we chose to do self express departure so we were the first ones off the ship and carried our own luggage. This was smooth and very fast. We had final call from the windjammer at 7:10 and ran back to get our bags. By 8:20 we were through security at FLL (we were not checking any bags). Port Everglades is a great port to sail out of simply because it is so close to the airport. Summary- This is a great choice for a cruise! I really love Voyager class ships- just the right size and lots of amenities. We are trying out Oasis next year so I am curious to see how it compares. Read Less
Sail Date March 2016
The Navigator was a clean and well maintained ship. Love the lay out. Food in the dining room was excellent for breakfast,lunch and dinner. Food at Windjammer was poor. Salads were fresh, nice cut up fruit but eggs and breakfast ... Read More
The Navigator was a clean and well maintained ship. Love the lay out. Food in the dining room was excellent for breakfast,lunch and dinner. Food at Windjammer was poor. Salads were fresh, nice cut up fruit but eggs and breakfast potatoes were disgusting ( except fried eggs ). Fish was dried out, tasteless. Lots of kids of all ages. All had fun. Lots of activities- Flow rider, golf, ice skating.All very polite. Lines were not too bad. Ship did not feel crowded. Live music was great. Initiatives band was wonderful. Boleras band was very good.DJ played good music. Embarkation and disembarkation was hard. Had to take a shuttle from parking garage to ship and back. Large crowds and confusion. Most employees were nice, helpful. Had issue with account- Guest Services was not helpful or nice. Most employees were very nice and helpful. Loved Coco - one of the bar servers. A bar server was rude- cut off all the 21 year old college kids who were just having fun cheering the staff on. Diamond club was very nice with excellent employees. Overall- good cruise. Will stick to a newer ship. Read Less
Sail Date March 2016
I will preface this by saying: I am giving an honest review. There are a couple of negatives, BUT by no means would I say don't sail on Navigator. I was able to go on a cruise . . and I LOVE cruising! Embarktion: We flew ... Read More
I will preface this by saying: I am giving an honest review. There are a couple of negatives, BUT by no means would I say don't sail on Navigator. I was able to go on a cruise . . and I LOVE cruising! Embarktion: We flew into Ft. Lauderdale airport, arriving at the port about 11:30 (it's VERY close to the port). My husband's brother (who was joining us on this cruise) picked us up and we parked his car at Port Everglades. We dropped our bags at the ship and parked in the garage ($19 per day). A shuttle was provided back to the ship. A bit of a wait to get on the ship, but not too bad. Went directly to the Windjammer for lunch. Rooms were ready about 15 minutes early . . .bonus!! Our luggage was at the room when we went up . . .BUT . . .our neighbors didn't get theirs until about 5 p.m. Cabin 1390 (AFT balcony): Room is LONG and standard width. There is a long couch and about 5 extra feet between the couch and bed. This additional length was nice, given the couch would become a bed at night. Our cabin steward, Gus, was jolly on the spot to introduce himself to us and bring the sharps container, extention cord, distilled water, and cooler for my husband's diabetic and CPAP needs. We will come to find the GUS is the ABSOLUTE BEST!! Bathroom and storage are both as you come to expect . . . meeting our needs. Now . . . the balcony . . . . OMGosh . . IT IS HUGE!! Two loungers with a low table and two chairs with a higher table . . . .AND STILL ROOM TO MOVE AROUND! We estimated the deck to be 12 feet long by 10 feet wide. Yes, this room is below the Windjammer . . .no it is not noisy. Yes, it's a bit of a walk to get to/from the elevator, but soooo worth the view! The bed was hard, but I still slept fine. I asked Gus for a fan, extra pillows and a blanket (because the comforter was absolutely too heavy). If you have any needs . . ask . . . your cabin steward will truly try to help. OH! Gus even put our icepack in a freezer, so it would freeze to transport my husband's insulin back to Ohio. GUS ROCKS!! The ship is beautiful! It is showing its age, a bit, but it is CLEAN and beautiful!! Windjammer: Staff was friendly and empty dishes never sit. Food was always good. Try the bread pudding . . . VERY GOOD!! If there is no chocolate milk out . . . ask . . . they will get it for you. If you see Virginia (the "washy washy" greeter) . . . tell her I said hello! She LOVES her job and LOVES to make you smile! Main Dining Room: Here is my negative. I must admit . . . many people we spoke to had similar problems during this cruise. Our waiter was very nice . . . Assistant waiter was very nice . . . BUT service was VERY SLOW. We waited forever to get refills on drinks and bread. Many mistakes made (1.: drinks refilled with Coke instead of ice tea, 2.: took the cream from me to give to another table and I was still drinking my coffee, 3.: butter ran out and although we asked mutiple times for more, it never was replenished. 4.: wrong ice cream served and although we asked to have it replaced, it was never replaced). We decided the second night to stop going to the MDR and opted to go to the Windjammer for the rest of the week. Solarium: Wonderful! Royal Promenade: Nice! Bought two purses and a necklace by-the-inch. Cafe Promenade: always something to munch on! This is where the Starbucks is (I purchased the Royal Replenish Package . . . so Starbucks was always on the list, multiple times a day!!). Entertainment: We enjoyed the nightly shows in the theatre. Singers and dancers were really good! Comedian was funny! The a capella group was WONDERFUL! We watched a movie on the big screen . . .fun! Enjoyed the trivia in the Schooner Bar. Tried our luck in the Casino . . . yes, we came out $5 ahead! 70's Party on the Promenade was fun! QUEST . . . OMGosh . . what a riot! Love and Marriage show . . . funny! Ice Show . . . TERRIFIC! We never frequented the night club scene . . . I watched the ocean from our wonderful balcony! Ports: We got off the ship to do a little shopping, but did no excursions. We enjoyed the quiet of the ship while in port. We did take advantage of Labadee . . . BBQ was GREAT! Hubby and brother-in-law went into the ocean . . .loved it! I stayed on shore and did some people-watching . . .loved it! Disembarkation: We opted for "Self-Assist" (carrying our own luggage) . . . because we wanted to be sure to get to the airport without delay. We had breakfast, went back to the cabin and got our luggage, and were off the ship by 8:00 a.m. No delays. Shuttle was there to take us to our car and the trip back to airport was quick. Brother in law dropped us off at the airport (no problems). Now . . .don't ask about the flight home . . that was a nightmare! LOLOL Summary: This vacation was intended to be a relaxing vacation. We had no intentions of doing an excursions . . . just relaxing. It was just that . . . relaxing! The problem with the Main Dining Room did not ruin our time. I did talk to a higher-up in the Windjammer (he said he wished we'd said something, as he would have tried to get our table changed. From the sound of it . . .many people had trouble this cruise, so it may not have helped, even if he could have gotten our table changed. I did appreciate that he listened, cared, and would have tried to "make it right." This was a full ship, this cruise, and we really didn't think anything could be done, so we didn't say anything). My ultimate disappointment: When I first booked this cruise, I was asked if we were celebrating anything. We were . . . our anniversary. It was noted on the booking and appeared each time I checked the booking and received a confimation However . . . on the night it was to be celebrated (Night 2 in the MDR) . . . nothing. They did recognize other birthdays and anniversaries, but we were forgotten. We were also supposed to have an anniversary gift in the room, that was not there either. Our anniversary went unrecognized.....that did disappoint me. I didn't quite know how to say anything . . . Read Less
Sail Date March 2016
This was our first time cruising on Royal Caribbean. The staff did a great job and we really enjoyed the shows (especially Ice Dancing and Sound Collage). The Windjammer, which is the ongoing buffet was good for breakfast and lunch ... Read More
This was our first time cruising on Royal Caribbean. The staff did a great job and we really enjoyed the shows (especially Ice Dancing and Sound Collage). The Windjammer, which is the ongoing buffet was good for breakfast and lunch with great fries, burgers, hash browns, and omelettes. Bartenders were friendly and quick and bars were everywhere so you did not have to stand in line for very long to get a drink. Drink packages---depends on how much you drink but my husband was definitely happy with the beer and wine package. Food in main dining room was ok but nothing great and unless you wanted to pay extra you ate in same dining room every night unless you wanted to eat at the buffet. We had a room with a balcony but it was small and my teen daughter slept in a "bunk" on top of our king size bed--no fib! We went on a shore excursion in Jamaica to the Blue Waters Beach Club--a total rip off since they advertised free wifi but it was broken all day and untruths were told to us as to the reason and not even a partial refund. Catamaran and stingray trip in Grand Cayman was fabulous. My 16 year old daughter chose the water park in Haiti which was more for younger kids. All in all we had fun but it just was not Disney (of course it was half the price too). Toilet paper not refilled enough in public areas, lights out, plates and cups sitting around but again--you get what you pay for. We can't say enough about the friendliness of the majority of the staff and we would definitely consider going on Royal Caribbean again unless I can find a good deal with Disney :) Read Less
Sail Date March 2016
A warning before you start: My reviews are long. This one may be longer than most because it was an 8-day, port intensive itinerary. I divided it into sections to help the reader find the information they need a little faster. ... Read More
A warning before you start: My reviews are long. This one may be longer than most because it was an 8-day, port intensive itinerary. I divided it into sections to help the reader find the information they need a little faster. Embarkation We left for Fort Lauderdale from Atlanta at around 3:30 am on the day of our cruise. Spring break traffic was pretty heavy all the way down there except for I-10. The almost constant rain did not help. We got stuck in traffic about 15 miles from our exit to Park n Fly. We eventually got here. As always, the shuttle driver at Park n Fly was waiting to help unload our car and take us to the ship when we parked. We got to the terminal a little before 3. The upside of such a late arrival was virtually no line. We were checked in and on the ship in about 30 minutes. The downside is we were among the last to get our luggage. It arrived well after 7. The ship The common areas of the Navigator are nice and well appointed. The atrium has a beautiful sculpture that extends all the way up to the upper floors. The ship is a little hard to navigate for me, mainly because there are no aft elevators and apparently, I booked an aft cabin without realizing it. There does not seem to be an official mid-ship on the Navigator. You're either forward or aft. It took a misguided attempt to try to get to the Windjammer (which the map says is aft but it's really more midship) by simply walking to the back of the ship and going up, to realize that there are no aft elevators or stairs. As a mostly Carnival cruiser, this is odd to me because every ship we've been on has had forward, midship, and aft elevators. I also kept turning the wrong way to get to the forward elevator from our cabin. In a forward cabin on Carnival, the forward elevators are usually behind us. On this ship, they were in front of us. The elevators were slow in the mornings, evenings, and on sea days. When one finally came, it was usually crowded. The layout and slow elevators means this is a walking ship. If you book a cabin at the very back, you will have quite a long walk to the aft/midship elevators to get anywhere on the ship. If you're like me and find the cabin numbering confusing, it may mean more walking to get back to one of the two opportunities you have to cross to the other side of the ship if you find yourself wandering around on the wrong side. All of my confusion could be because I am so used to Carnival ships. But, I did not have issues navigating on the Indy. Around the 3rd day, we started calling this ship, the Conquest class ships of Royal Caribbean. The crowding and the layout really reminded us of the Carnival Valor, Conquest, Glory, and Sunshine. The promenade area is very similar to the one on the Indy. The pizza shop was hard to find, mainly because they don't mention it at all as a food option in the Cruise Compass. One of our Cruise Critic roll call members told me that it's there, but at the very end of the promenade in the Cafe. Where the Navigator is showing its age is the cabins. Our cabin, 8562, was nice but there was obvious aging in the bathroom, mostly. Other than the age issues, the cabin is fine. We slept really well each night. Activities When we registered our son for Adventure Ocean, The counselor provided us with an overview schedule for the week that didn't provide important details like what time certain activities were going to take place. This made it difficult for me to plan our days. Like on the INDY, their scheduling of certain activities at night made family dinner a challenge if we weren’t eating dinner between 5 and 7. The counselor said that free arcade night was 7 to 8 that first evening. My husband took our very excited son. They came back and reported that many of the games marked as free did not work. Some did not play at all and others did not function properly. The Mario Kart game only turned left which meant going in circles for the entire race. We loaded his card with arcade credit for him to use the rest of the cruise. On our day in Labadee, we spent about an hour in the arcade after dinner. The games are expensive, averaging about $1 per play. We swiped our card on the Sonic game 3 times. Each time, it removed a credit but never played. We learned which games to avoid. Games would be working one day and not working the next. Annoying. But, when we called the help number, they put the credits back on our card. After eating dinner on our day in St. Maarten, it was too late to drop our son off at Adventure Ocean for the Pirate Parade, so we watched the Family Movie on the top deck, Big Hero 6. We've already seen it but it is a very good movie. The big screen on the deck is probably mounted too low. It's hard to find a spot where you have an unobstructed view of the screen. We settled on the area in front of the Sky Bar. Nope. Balcony bars running all across the screen. The Sky bar is also a smoking area so once the smokers showed up, the party was over. It seems you have to sit on the same level as the pool on either side of it to get an unobstructed view of the big screen. When he did go, our son had a great time at Adventure Ocean. We skipped our planned beach day in St. Maarten because he wanted to go to Adventure Ocean. I attempted to pick him up twice but he was having so much fun, he wanted to stay. We did not really rely on the Cruise Compass for activities. They tended to be the same every day. On the first sea day, after our dinner in Chops, we picked up our son and headed to the 10:15 ballroom dancing show. We stuck it out for about 30 minutes. With a show called "Ballroom Dancing", I expect more dancing than singing. The singers were amazing. The dancing, not so much. When we got on the ship, one of the first things we did was start looking for the water park or water slide. Apparently, this ship does not have one. I have no idea how I missed that in my planning. There is a rock climbing wall, mini golf, and the Flowrider. So, what's a parent with a child too young for rock climbing or flowriding to do? We don’t play mini-golf, so Adventure Ocean and the pool are pretty much it. On a sea day, the pool area was very crowded. Your experience will vary depending on the time of day you get there. We went around 10:30 am on the first sea day and there was not an available deck chair to be found. But, one of the pools only had a few people in it so we were able to enjoy it for about 2 hours. I absolutely loved that this ship had a 1 am curfew for cruisers under 18. We experienced none of the unsupervised kid craziness that was everywhere on the Independence of the Seas. For the most part, the kids we encountered were well-behaved. This was also the friendliest bunch of people we have cruised with in a while. People did not hesitate to strike up a conversation with you or extend the greeting of the day. Food The food on the Navigator was good overall. The Windjammer tended to serve a standard breakfast every day. We had no issues with this since we are meat and eggs breakfast lovers. They also offered a selection of breads and pastries, fruit, juices, coffee, and milk. Lunch and dinner offered a variety of entrees and veggies. The sides were pretty standard though. Every day, we saw mashed potatoes, white rice, a flavored rice variation, ziti, and spaghetti. The food quality in the Windjammer was pretty consistent. The broccoli beef (way too much soy sauce - tasted burnt) and the lamb stew (flavors not quite right), were the only two misses of the food I selected during the cruise. The Windjammer seemed to have a condiment issue, mostly the ketchup, for most of the cruise. They had the large tubs that you pump the condiments out of. They had a hard time keeping them filled. It got annoying playing find the ketchup every time we ate. Every time we found ketchup packets out, we started saving them so we wouldn't have to hunt for ketchup the next time we ate. They also ran out of chocolate chip cookies around day 6 of the cruise. For us, if you're out of chocolate chip cookies, then you're out of cookies. The coconut, cranberry, lemon, and oatmeal raisin cookies that were still available just aren't the same. We only ate in the dining room one night during this cruise because we just didn't find the menu appetizing on most nights. I called to make an anytime dining reservation around 4 on our day in Labadee. All they had left was the late seating which was fine with us. At dinner, I got the shrimp cocktail and lasagna pomodoro. My husband ordered a Caesar salad and garlic shrimp. Our son ordered the chicken fingers from the kids menu. The shrimp cocktail was great. I did not care for the lasagna. I know it's made with a milder bolognese sauce but I like my lasagna with a hearty tomato flavor. This lasagna was really bland. Our son ate the French fries but only nibbled at the chicken fingers. My husband ate one and described it as tough and chewy. He thought garlic shrimp was ok. We both ordered the chocolate sensation for dinner. It was served with vanilla ice cream. The chocolate mousse cake was not bad but I enjoyed the ice cream more. I am glad we bought the specialty dining package Dinner in Chops Grille was a wonderful dining experience. We ate there twice during our cruise. We shared our entrees, the jumbo shrimp cocktail and crab cake. The crab cake texture was not what we are used to. It is clearly not a recipe that includes bread crumbs and the flavor was muted but the sauce they served it with elevated the taste. I ordered the strip steak and my husband ordered the filet mignon. Our sides, mashed potatoes and sautéed spinach were served family style in shareable portions. The waiter offered us a variety of options for sauces. I got the red wine sauce which was the perfect complement to the steak. We shared a huckleberry cheesecake for dessert and finished an entire bottle of wine. Sabor also did not disappoint. The salsa that came with the chips at the beginning of our meal was amazing. We ordered the bacon wrapped chicken and peppers, and the cheese dip for appetizers. Our son got the three cheese quesadillas for his entree. My husband ordered the duck burrito. I started with the red snapper and finished with the short rib mole. The plantain mash that the snapper came with was good but all the flavors seemed to come together when you combined the fish, mash, and mango salsa in the same bite. The mole was delicious. Too bad I was too full to finish it. Everything was delicious. The sides are served family style and they bring all the ones shown on the menu. The dessert is served the same way, as a sampler and family style. This works because everyone just chooses what they want. I got the espresso custard and the coconut lime flan. We nibbled on everything else. Chocolate crepes, chimichangas, and cinnamon sticks with dipping sauces. The desserts were not the greatest part of the meal, unfortunately. Good. Not great. We ordered a carafe of red sangria to go with our meal not realizing how large it was. Two adults had a difficult time drinking it all. Overall, a great meal and our wait staff was excellent. I love how they make fresh guacamole for every table. The Cafe Promenade was by far the most problematic and inconsistent place on this cruise. While the crew was always courteous, the frequent lapses in quality were annoying to say the least. On the first sea day, I went to the coffee shop around 6:30 in the morning to get a cappuccino for my husband. When he started to drink it about 30 minutes later, he said this is just milk. We got dressed and I took the cappuccino back to the coffee shop on our way to breakfast. There was a different crew there and the barista made another cappuccino without comment or complaint. This one was made correctly. Almost daily, the coffee quality varied. Sometimes, it was brewed perfectly. Other times, it tasted as though it had been mixed with water to extend it rather than make a fresh batch. Room service also delivered coffee that tasted like it had been mixed with water. Honestly, the Windjammer was the only place that provided a consistently good brew throughout the cruise. I started drinking tea if I just had to get a hot drink when the Windjammer was closed. They also ran out of pepperoni pizza midway through the cruise. So, they started making and offering salami pizza instead. Yes, you read that right. Of all the alternate toppings they could substitute for pepperoni, they chose salami. We got a few of the sandwiches on the second day and were not impressed. Bologna in a muffuletta? No. If you're going to offer a muffuletta sandwich, make it correctly. The rest of the sandwiches we got were just bland. The desserts were much better. The lemon tart was consistently excellent. Unfortunately, the Café Promenade became the place we chose when we absolutely had no other choice. Service The staff in the Windjammer was very friendly, helpful, and accommodating. Some of the best service we encountered on the ship was in the Windjammer. For the first time ever, we got a steward that was just meh. When we first got to our room, I really questioned whether it had been cleaned. The carpet was obviously not vacuumed and stayed that way for most of the cruise. She may have vacuumed it once but the debris under the desk chair never budged. She just was not very detail oriented. Our room was missing the glasses and the ice bucket that normally sit on the desk. We asked her to bring us some. She refilled the ice bucket every day but never replaced the glasses with clean ones. I always ended up cleaning them when we wanted to use them again. Sure, I could have asked her to replace them with clean ones but, these are things that are pretty standard on every other cruise we have been on. The fact that I even had to ask for them in the first place was annoying enough. I do have to compliment the captain. Other than the captain on the Carnival Legend, he is one of the most personable captains we have cruised with. He gave updates several times a day which were always informative and interesting. Ports Day 3 - Labadee We got off the ship and caught a ride to the beach. We planned to go to Columbus Cove again but ended up staying across from the water park since our son wanted to play there. A local fetched us beach chairs and set them up, for which he expected a tip. I spent the day lounging on a beach chair doing crossword puzzles while my husband and son played and swam at the beach and then played in the waterpark. We headed back to the ship after our son stubbed his toe pretty badly on the waterpark's concrete surface. Half his toenail was coming off and the toe was bleeding so we needed to get back on the ship to attend to it. By this time, everything was closing down anyway. I went to get some food around 1:15 but they had already shut it down. We got back on the ship, got cleaned up, took care of our sons toe, and rushed up to the buffet to eat before they closed at 3. I am not fond of the schedule for the buffet, especially on a port day when people are probably getting back on the ship hungry only to find the only thing available is sandwiches and pizza. Day 4 - San Juan We docked in San Juan a little before 1:30. We had prebooked a tour through Shore Excursioneer for a San Juan Bay boat tour. We wanted to book directly with the vendor, San Juan Water Tours, but their cancellation policy was not cruise ship friendly. What if the ship was late or didn't make it at all? There did not seem to be any allowance for those situations at all. Also, the only tour time, we could pick was 3:00. Again, what if the ship was late? Shore Excursioneer offered a cruise-friendly cancellation policy and a 4:00 tour time. Fortunately, our ship arrived earlier than the scheduled 2:00 arrival time. After eating lunch in the Windjammer, we were off the ship by a little after 3. It felt really good not to have to rush off the ship. Now to find Pier #6 using the directions that Shore Excursioneer provided. They describe it as a short walk. If we had docked at the usual pier #4 AND if it wasn't so darn hot, then yes, it would have been a short walk. Pier 6 is to the right of where the cruise ships dock. It does not look like a typical pier. If it weren't for the San Juan Water Tours sign, we would still be looking for it. If you are coming from the cruise ships, there is no Pier 6 sign until after you pass the San Juan Water Tours area. There was no boat there, so we sat and waited until the 3:00 tour returned. We finally get a day in San Juan with no rain and it is hot as Hades. We now see the rain is a mixed blessing. At some point while we were waiting, Mother Nature had mercy on us. Heavy clouds moved in and a nice breeze started to blow. The 3:00 tour returned a little before 4. When they unloaded, we gave our confirmation print out to the captain. His facial reaction told me that he was not expecting us. He did not say it though. He recovered quickly and told us it would be a few minutes while he prepared the boat. When the boat was ready, he checked us in. He said that Shore Excursioneer had not charged us for the local tax so we paid him the balance due on the excursion with an extra $10 for the taxes. San Juan Water Tours is a very professional operation. Shore Excursioneer is questionable. I think your success with them will depend heavily on the tour operator. I am pretty convinced that they did not confirm our reservation with the operator like they said they did. Either that, or there was a miscommunication somewhere. Day 5 - St. Kitts Our ship docked a little earlier than our scheduled arrival time of 10 am. We watched the ship sail past several islands before docking in St. Kitts. The Carnival Conquest and a small Silversea ship were already in port. We were scheduled to meet our tour guides at 10:30. We got in line with the masses to be among the first to get off. There was no rain when we docked but it was raining by the time we got off the ship. It stopped shortly after. We enjoyed beautiful weather for the rest of the day. I had prebooked our tour with Thenford Grey Tours through their website. They were easy to find because there were several people at the port area with signs. After a short wait, we met our guide, Al, and driver, Kasim. We boarded the bus and headed to the mountains for the rainforest eco hike. Our tour ended around 1:30 and we headed back into town for lunch and some souvenir shopping. Day 6 - St. Maarten I got to watch the ships sail into St. Maarten. The Regal Princess and Celebrity Summit were already docked. The Norwegian Gem and the Freedom of the Seas arrived around the same time we did. It started to rain while we were watching our ship dock from our balcony. Our plan for the day was to take a cab to Divi Bay Beach. Our son decided he wanted to spend the day at Adventure Ocean instead. So, we decided to make it a shopping day. The St. Maarten port looks a lot different since the last time we were here in 2008. They built a shopping area. I'm not sure. The dock may be new too. Now instead of walking off the ship and being in downtown Phillipsburg, you have to take a cab or walk. We started at the shopping area around the port. Everyone seemed to be selling mostly the same things at very inflated prices. We took a cab into downtown Phillipsburg because the water taxi always seemed to have a long line. The cab driver dropped us off in the midst of a street vendor area. The harassment/haggling started almost immediately. When I got off the bus, there was a colorful purse right next to me that caught my eye. Without thinking, I reached out to touch it and she pounced. It was a good 5 minutes before I wrested myself away. She was determined that I was going to buy that purse. I don't need another purse. I was admiring it because it was pretty. We wandered around for a little while longer before taking a taxi back to the port. Disembarkation We did not do much on our last two sea days. Whatever we did is already covered in the activities section. Disembarkation had to be the worst we have ever experienced on any ship. Apparently, they assign you a zone but let you off whether your zone has been called or not. The terminal got so packed with people since they were just letting everyone off that they actually closed the gangway so the crowds could make their way out of the terminal. Guess who was stuck in the line that snaked through the dining room when they closed the gangway? It was a mess. We did not get off the ship until after 10 even though disembarkation had started around 8:00. There was no Park n Fly van waiting for us as there usually is. We called them after waiting 15 minutes. We still waited another 15-20 minutes before they arrived. The driver’s explanation was that it was really busy. Then why did we see other shuttles like 3 or 4 times while we were waiting? To summarize, I am really not sure what to make of this cruise. On one hand, we had a good time but we have pretty much decided we won’t sail on this RCI class ship again. On the other hand, the lack of a water slide, the confusing layout, the hiccups with food quality in the promenade and food selection in the dining room, the lack of interesting activities, and a below standard steward are all deal breakers when you combine them all in one vacation. One or two issues here and there is fine but this was a bit much for us. We were really looking forward to the Navigator but this vacation was so-so. The ports made this a fun vacation, not the ship. Read Less
Sail Date April 2016
I liked that there were lots of beach chairs on deck. Checking out towels each day was a pain. And people did save chairs even though they weren't supposed to. The captain was super hard to understand and didn't really keep us ... Read More
I liked that there were lots of beach chairs on deck. Checking out towels each day was a pain. And people did save chairs even though they weren't supposed to. The captain was super hard to understand and didn't really keep us updated. The food in the windjammer was not great. Always the same things and too many rice dishes or one pot dishes. The windjammer was always closed too. The deck was dirty. Needed to be swept and cleaned and dusted. Our room steward was pretty awesome. Her name was Tracy from Jamaica. I loved the soap. The food at dinner was good in the dining room. Service was a bit slow for my son and husband and the other party at our table. The cruise compass didn't have enough details. The shows were not given good descriptions. I sat through mo town which was good but I might not have picked it if I had known what it was. I only saw one comedian. He was not PG. I missed another comedian and I didn't see a magician. The tv shows and movies on tv were awful. I really missed Zumba. They offered Latin dance but the instructor was not prepared, late and had technical difficulties. She couldn't speak English and it was a disappointment. The decor on the boat was nice. The carpet was nice. I wish that sometimes the crew would offer more service. Serve my lobster out of shell, offer straws, napkins. Pull out my chair. A cool cloth after shore excursions. Mints on pillow. Offer bar service a bit earlier. Esp on Haiti. Provide more drink stations on deck. Catholic mass was not offered this cruise. Too short of times in port for my husband and son to see everything. The exercise classes didn't have an Instructor show or the stretching class started late. The music pool side was not great. My son said lines were long to enjoy the flow rider. Embarkation was a bit rough. Hard to find port terminal. No instructions on website. The terminal and parking are separate and very confusing. Not explained on boarding info. We rcd several e mails about our cruise but nothing about getting to port. Disembarkation was dreadful. It took over two hours to get off the ship. I don't know how people flying were able to do it. The shuttle to the parking garage was efficient from the ship. There was too many smoking areas on the ship. On deck by windjammer and pool, in bars on deck. And on deck four. It is 2016. Read Less
Sail Date April 2016
As a Diamond member with RC, I was expecting a fantastic cruise as I have usually had. This cruise was far from being up to par on RC's side. Embarkation was a total disappointment. Diamond and Plus members were always offered a ... Read More
As a Diamond member with RC, I was expecting a fantastic cruise as I have usually had. This cruise was far from being up to par on RC's side. Embarkation was a total disappointment. Diamond and Plus members were always offered a separate boarding area (one of the perks afforded for loyal service), but apparently not present at the pier to board for Navigator. I asked when I checked in and was told to "go sit down with the rest of the people and you will be told when to board". So I went and sat down with the sea of others. When it came time to board, I was crunched into a crowd. Boarding was terrible. What happened to the Diamond lounge to wait in? The ship was clean. I had a "Virtual Balcony" stateroom on Deck 10. First time ever sailing with an inside stateroom. The cabin was nice. Usually I have only sailed in a suite, but being a recent widower, I couldn't afford to pay the double fare for a balcony or a suite on this sailing. While the cabin was nice, I would not book it again. I like having access to a balcony while sailing. Just personal preference. The stateroom attendant was great. The dinning room service was far below from past experiences. I had the soda package, and each night asked for a soda. Only 1 time was it ever brought to me. I asked several times, but the soda never showed up. The food was always just room temp, and the portions seem much smaller. The selection from the menu seem limited and included more "fish" selections than ever before. I also was disappointed that we had to sit 2 nights, clapping and giving praise to kitchen staff, waiters, and assistant waiters. I think doing this 1 night is sufficient, but to have your dinner interrupted 2 nights in a row for the same thing seems almost like they were begging us to fill out the survey card to show our appreciation. Lobster night was a total disappointment. I have never been told on any other cruise that on lobster night, you are only allowed 1 tail. Given the poor service from the wait staff up until this point I would have thought they would have done more to satisfy the people they were assigned. We had to ask every night for coffee...at least two times before we got any offered to us. The overall experience in the dinning room fell far short from my many past sailings. Dinner at Chops Grill.........best meal I ever had while sailing. The service was excellent and the food was top notch. I highly recommend if you have never eaten there, do so and spoil yourself. Well worth the $35. The shows seem to be lacking. The headliner guest who apparently was a singer, spent half the show talking. No offense, but the shows on this ship were far below in quality what they have been on past cruises with RC. I only got off the ship in Labadee. Although my past experiences in Haiti have not been so great, I will say I rented a blue and white cabana on Adrenaline Beach this time and it was great. Well worth the $35 dollars to rent one. Overall the ship was clean, and for the most part the staff was friendly and attentive. The dinning room service really lacked, as did the quality of the food. Service in the Windjammer and Johnny Rockets was far better. Overall I would not sail on Navigator again based on this experience. I would stick with RC for future sailings, but I would probably choose a ship I have sailed on previous. I hope not all the service on the RC ships are following suit I found on Navigator. If so, I would have to consider trying another line to sail on. Read Less
Sail Date April 2016
This was our first Royal Caribbean cruise (Navigator of the Seas) after numerous cruises on Carnival and Princess. Our last cruise was five years ago. Embarkation was pretty painless; lines moved quickly. Overall: The ship just was ... Read More
This was our first Royal Caribbean cruise (Navigator of the Seas) after numerous cruises on Carnival and Princess. Our last cruise was five years ago. Embarkation was pretty painless; lines moved quickly. Overall: The ship just was refurbished and was in very good shape. The bars and restaurants were all clean. There were plenty of bars and restaurants. The promenade shopping area is very nice. The staff on this ship is very attentive and friendly; service was excellent. Drinks were weak. There is a constant push to buy an extra shot for a drink, pay to eat in the specialty restaurant, or buy the special chef's choice in the dining room. I felt like I was being nickel and dimed through the trip; too much pushy upselling. Cabin: we had a balcony cabin. The room had lots of storage space. The bed was hard as a rock. The slider was difficult to maneuver but offered a great view. The bathroom was adequate but with little counter space. There was a medicine cabinet, which was nice. The shower was small but functional. Food: This was the biggest disappointment. The buffet food was boring and bland. It was a challenge to find enough to eat for breakfast or lunch. The dining room food was not much better. There were a couple good vegetarian dishes. There are several specialty dining restaurants and they push them pretty heavily; we did not try any of them. Entertainment: The production show we went to was terrible. The dancers were not in synch and the singers were not exciting. There was a Beatles tribute show that was fantastic. The guitar player/singer in the pub (Jimmy B) was very entertaining. We did not try the disco. Movies were shown nightly by the pool. The television in the cabin was very limited and showed the same episodes of Big Bang Theory and Two Broke Girls over and over; dismal. Movies on the television were pay per view; not what I'm accustomed to from Carnival. Ports: We stopped at Grand Cayman and walked around town; been there before. We went on a tour of Hope Plantation in Falmouth Jamaica; that was interesting. I'm not a fan of Falmouth overall versus Ocho Rios or Montego Bay. Our last port was Labadee and it was the best of all; we had a perfect day on the beautiful beach. Debarkation: Very fast and straightforward. You can carry your luggage off yourself, use a valet who will take your bags to the airport for you, or go through the normal route of being called by group according to your travel (flight) time. While we did enjoy the cruise we will likely not try this cruise line again. The quality of the food is a deal killer for us. Read Less
Sail Date April 2016
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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