Sail Date: March 2018
Let me start with the food..so very bad! Red Snapper in the dining room you could not cut with a knife, steaks like leather, dry flavorless desserts, rotten baked potato, risotto made with a mystery grain that was nasty and that is just ... Read More
Let me start with the food..so very bad! Red Snapper in the dining room you could not cut with a knife, steaks like leather, dry flavorless desserts, rotten baked potato, risotto made with a mystery grain that was nasty and that is just the dining room. We ordered room service one time, and the quesadilla was delivered cold without the garnishments stated on the menu and was so bad we didn’t eat despite the $7.95 service charge (which is a serious rip off but we were hungry). I must mention that the wait staff did a good job, however, the food was so bad in the dining room we only went 4 times during our 9 days on board. Pool chairs were impossible to get since people marked them at 7am and never returned and staff did nothing about it. I moved one towel for my BIL after the chair was marked and left unused for 2 1/2 hours. They came back after a total of 5 hours later. Service in general was rude and I felt like assisting guests were an inconvenience. Going back to Princess! Read Less
1 Helpful Vote
Sail Date: March 2018
We left the hotel around noon and was on the ship by 1 pm so boarding was handled very effectively. We had lunch and windjammers never disappoints but then went to the room and noticed the cleanliness of the room was horrible. This is ... Read More
We left the hotel around noon and was on the ship by 1 pm so boarding was handled very effectively. We had lunch and windjammers never disappoints but then went to the room and noticed the cleanliness of the room was horrible. This is the last thing I'd think I’d need to worry about on a cruise with RC. The chair in the room and the bathroom had body hair all over it. The couch and the bed sash had these gross white stains and the sheet had some sort of stain on it. I get they have to turn the ship around quickly but still. At least Elroy our room attendant escalated it quickly for us and cleaned up what he could. He arranged to have the couch shampooed and they eventually gave us a bottle of wine to make up for it. What a nice man he was so much so that we chatted with him daily about his family and even wished him a happy Birthday. The one thing that made the ship lose points for me is that they had no access to self service ice or the free drinks. You could only get ice from Windjammers, the bars or having the attendant bring you some. Elroy kept us well stocked and Nigel Brown in windjammers also gave us ice first thing in the morning. It's probably nothing to most but a huge thing for me. The good: The food, itinerary, Solarium pool (lots more kids than I expected so this was a huge benefit) Promenade and Centrum, Windjammer, Sapphire Dining (shout out to Moses), Shopping, Hamish the Trinidadian Singer, the Singers from there theatre shows, Spa. The Ok: the gym (plates were rusting), Ice Rink (always too packed to get in a see a show. They should split up between early and late dining), sports court (always wet first thing in the morning when it was cool) The bad: Hours for gym and Windjammers, lack of staff at guest services and excursion desk, no snack bar on deck 11, pool attendants moving towels of people who saved spots - I could understand moving it after an hour but my wife stepped away to go to the bathroom and they wanted to clear her stuff when I was there and her chair was right beside me. It caused a lot of fights and anxiety. This isn’t something I should have to worry about on vacation. You snooze you lose...don't expect to come late and find a spot. The towel police shouldn't be bailing lazy people out. Overall: It wasn't a bad or great experience. Just average compared to other RC ships I've been on as well as other cruise lines. The hygiene of public areas like the spa and bathrooms were really poor. I made it a mission to find the out of the way bathrooms that didn't smell. The Service is what held it all together. Read Less
1 Helpful Vote
Sail Date: March 2018
This was my second time aboard this ship. All of the staff and crew were friendly and helpful. However, it would seem that it may be time for a refurbish. A lot of the ship is showing signs of wear. It seemed as though the public ... Read More
This was my second time aboard this ship. All of the staff and crew were friendly and helpful. However, it would seem that it may be time for a refurbish. A lot of the ship is showing signs of wear. It seemed as though the public restrooms were out of order a lot and the ones that were working were extremely dirty. Dining was not as good as when I was last on the Navigator (2 years). The specialty restaurants, of which I dined in all four, were simply average. Although the up charges for these venues is minimal, you will receive the same quality of cuisine in the main dining room. The main dining room serves food that is above average and the staff there is excellent. Although some of the shows in the theaters were the same as when I was last on the Navigator, they were very entertaining and I enjoyed them very much. Embarkation was relativley painless. From curbside to boarding was a little less than two hours. The ABC islands were awesome. I recommend them highly. Getting off the boat was a nightmare. Very disorganized. They seemed to be having some kind of difficulties. A word to the wise about the luggage valet service to the airport offered by Royal Caribbean. Proceed with caution, both of my bags did not make it home. Long story short, they were found a week later still at the port. They never made it onto the truck to the airport. On the plus side Royal Caribbean did ship them to me when they were eventually located. Read Less
Sail Date: March 2018
Was on Navigator for 2018 New Years cruise and was very satisfied. How could corporate destroy my excellent ratings in three months. There were NO complaints in January and a litany of complaints from this cruise Positive 1. ... Read More
Was on Navigator for 2018 New Years cruise and was very satisfied. How could corporate destroy my excellent ratings in three months. There were NO complaints in January and a litany of complaints from this cruise Positive 1. Crew and servers were all superb. The problem is that they didn't have much to work with. 2. Passover seder was excellent, rabbi very good, food adequate, and we had a very good time. 3. Cabin was kept immaculate and our steward Steve was very helpful with anything we asked him. Negative 1. Debarkation was a disaster. Hundreds upon hundreds of people lined up all over the place based up the schedule RCCL gave us and NO place to go. First was called to leave ship over an HOUR from time given on paper. 2. Taste and quality of food served at dinner were horrible. DO NOT order the Australian bass. Three of our members "spit it up" after the first bite. A number of other dishes had very "little" taste, and had to be returned to the kitchen. This is in contrast to the excellent food we had on the New Year's cruise. 3. Overall menu was quite poor. There wasn't enough of a variety to make people happy. Read Less
2 Helpful Votes
Sail Date: March 2018
We chose this cruise for the Itinerary first Aruba, Bonaire, Curacoa and Labadee... Let me start with the Islands, Labadee other than the locals hounding you to buy merchandise (we did buy some stuff to help out as this is a poor ... Read More
We chose this cruise for the Itinerary first Aruba, Bonaire, Curacoa and Labadee... Let me start with the Islands, Labadee other than the locals hounding you to buy merchandise (we did buy some stuff to help out as this is a poor Island) the set up here is very nice, Nice beach, OK not great BBQ lunch, drinks can be bought on sign and sail card. IF you want to do anything other than just swim and enjoy the water $$$$ depending on what you choose. Aruba we did the Depalma Island this was worth the money spent free lunch buffet or Grill items (breakfast if you make it there early) Free drinks, Burgers, chicken and ribs were good. Snorkeling was great (this was free). Water slides for kids, banana boat (free). Snuba extra $$ Bonaire we just walked through the town and straw type market with local vendors, Not pushy at sll. Curacoa we did a tour with the beach this was a very nice set up to swim and relax. Food and Drinks and lounge extra $ Now for the ship the Good- Crew was extremely friendly and very attentive Food was good, Windjammer got a little stale same breakfast every morning, lunch they tried to mix it up. Dinner in the Dining room we had Succoro and Rene excellent very attentive to our needs and made very good suggestions for dinner Not so Bad- Ship is ready to be refurbished in some areas this was evident but the crew continuously worked painting etc... and the staff tried to keep it picked up after all the passengers. Bad- Very must and moldy smelling in many areas, Only saw the cruise director in the evening or on TV. There were very few announcements on what was going on during the day or evening. Entertainment never attended any when we found them they were started or getting over. During the day they had scrapbooking, cards, napkin folding, Salsa lessons, some trivia We are not the scrapbooking, card playing, napkin folding type... Salsa and trivia could not be found until it was almost over. Disembarkation was a mess very unorganized- We did self assist they had us out on the promenade for over an hour and when we got inside they had several other lines merging into our line... Talk about some upset guest!!! If you go on this ship at least you MUST be married to your daily paper for activities, (we never received ours until well into the after noon).. that was hard trying to find things to do. We generally cruise Carnival and will go back due to the fact that they seem better organized, and there is so much to do that you have to choose what you really want to do. they also give you announcements telling you when things are happening. Almost for got to mention the Clubs the Teen Club for out 16 year old son was full of tweens so he did not go there. Flow Rider was packed and rock climbing also. So 16 year old made friends and stayed at pool and jacuzzie, played basket ball.. Club for age 11 catered to mostly the Younger ones in that group so our 11 year old was bored and did not attend after the first day All in all.. Loved the Islands... Ship and RCL just Ok. I have Friends and RCL is all they Cruise. This was my 3rd trip with them and will return to Carnival Read Less
3 Helpful Votes
Sail Date: March 2018
Chose Royal Caribbean as our last experience was so great. Talked three families that have no cruising experience into joining us and we so embarrassed due to the terrible food and cancellation of multiple excursions. Food was so bad ... Read More
Chose Royal Caribbean as our last experience was so great. Talked three families that have no cruising experience into joining us and we so embarrassed due to the terrible food and cancellation of multiple excursions. Food was so bad we all could not wait to get off ship at ports to eat at a local restaurant. One of our traveling couples bought the three dinners at non main dinning room places on board ship and after first dinner asked for a refund. Then they were given a free dinner at same place by staff and it was no better than the first. They both are frequent cruisers and they also said this was the worst experience they have ever had on any cruise and they cruise a lot, (30 plus cruises). Multiple Shore excursion were canceled at last minute giving us no time to rebook or change plans. One excuse was weather related and it was the nicest day of whole cruise. Departure day back in Miami was a total mess. Took hours to get off boat and people were missing excursions and travel connections. Read Less
Sail Date: March 2018
We were not impressed with our first Royal Caribbean cruise. We expected it to be higher quality than the Princess and Norwegian cruises we usually take. It wasn’t. In fact, it was of lesser quality and just above Carnival, in our ... Read More
We were not impressed with our first Royal Caribbean cruise. We expected it to be higher quality than the Princess and Norwegian cruises we usually take. It wasn’t. In fact, it was of lesser quality and just above Carnival, in our view. Here is the good, the bad, and the ugly. Dining: The meals were uninspired. Most menu selections were typical restaurant fare—nothing special—and repeated night after night. We were annoyed by breakfast in the dining room when they tried to steer us towards a buffet set up in the dining room. My wife ordered waffles with a carmel sauce from the menu and was told to get it herself from the buffet! If we wanted the buffet, we would not have gone to the dining room! Service at all meals was mediocre. The staff was friendly and helpful, but they simply had too many tables assigned to them to provide good service. Another negative was that the buffet and soft ice cream machines shut down at 9 pm! We couldn’t believe it. Also, they ran out of grapefruit halfway through the cruise. Teen Club: Our daughter was in the 12-14 year olds. This club was terrible! Worst of any cruise we have been on. The staff was lazy and didn’t bother coordinating many of the activities that were planned. In addition, they had few supplies. For example, for a bandana-decorating activity, they had exactly 4 bandanas. For 20 kids. Pitiful and inexcusable. Entertainment: The Royal Caribbean singers and dancers were very average. Also, the major entertainment on Saturday night was a decent comic, but he only did 30 minutes! Really? RC couldn’t spring for a 45-50 minute set? Sad. There were some positives: The morning Zumba class was excellent. The ship excursion in Aruba (Pelican sailing beach and snorkel tour) was very good. The temperature on the ship was generally comfortable, not ice cold like we’ve experienced on many other ships. The rock climbing wall and FlowRider were fun, though the latter typical had a 20-30 minute wait. Last note: Other cruisers told us that one must get on the newer and bigger RC ships (i.e. more expensive cruises) to get the experience RC is known for and that we were expecting. Read Less
Sail Date: March 2018
We chose this cruise due to timing and itinerary. This was our first RC Cruise, we have cruised mainly Norwegian and also cruised with Carnival once. First ... what impressed me... the staff... they actually seemed to be enjoying their ... Read More
We chose this cruise due to timing and itinerary. This was our first RC Cruise, we have cruised mainly Norwegian and also cruised with Carnival once. First ... what impressed me... the staff... they actually seemed to be enjoying their jobs and all that we personally encountered were friendly and helpful. The ship itself I thought was in good shape, I was concerned after hearing it was going into dry dock next year. What did NOT impresss me was the dining ... let me say we do not do the pay restaurants... I feel like you shouldn’t have to pay extra to enjoy good food!! The choices in the main dining room were extremely limited... when we ate there it was good but variety was not there ( Norwegian has them beat on dining in my opinion, more choices, anytime dining and no dressing up!! Unless you want to ...) the windjammer buffet had some of the same every night and some variety .. we mainly ate there out of convenience. Overall would I cruise RC again ..... maybe..The itinerary was awesome and the staff were great this cruise was just lacking good food choices. Read Less
Sail Date: March 2018
Very disappointed. Food was AWFUL!!! More of an ice cold cafeteria food. Was displaced in main dining room, they kept giving our table to anytime dining guests when we have 5:30 seating!!! Went on this cruise for our Honeymoon.... Was ... Read More
Very disappointed. Food was AWFUL!!! More of an ice cold cafeteria food. Was displaced in main dining room, they kept giving our table to anytime dining guests when we have 5:30 seating!!! Went on this cruise for our Honeymoon.... Was never acknowledged by any of the staff or room attendant We cruise A LOT, and just for my Husbands Birthday he received flowers, balloons, and chocolate covered strawberries complimentary in our cabin. This is why we should of stayed with Princess. The service was horrible, the staff was I guess in training or asleep. Trying to get a beverage at pool bar forget about it. Trying to disembark was a comedy show. Speaking of shows.... The theater performances were worse than high school performers. OVERALL....... Will never cruise Royal Caribbean again. Nobody seemed to know what the heck was going on. And my goodness the price-------- what a laugh!!!!!!!!!!!!! We could of gone on Princess or Norwegian and had a Royal Suite on a 14 day cruise for what we spent on a 9 day balcony with RC. Read Less
1 Helpful Vote
Sail Date: March 2018
Itinerary - ship size -close to my home port. Love Royal Caribbean. Good not wonderful, Ate at specialty restaurants. Diamond lounge concierge wonderful. Her name is Andrea. Greeted everyone with a big smile every nite. Food was average ... Read More
Itinerary - ship size -close to my home port. Love Royal Caribbean. Good not wonderful, Ate at specialty restaurants. Diamond lounge concierge wonderful. Her name is Andrea. Greeted everyone with a big smile every nite. Food was average in the dining room. Ship was very clean and polished. Entertainment was not very good. Really enjoyed the ice show. Casino staff was very friendly. No bath product upgrades in the Junior suites anymore. A disappointment. We were told the discontinued them 2 weeks ago. Would have been nice to know before we got on the ship. Won't be sailing on the Navigator again. So very disappointed. Don't plan on your husband,or travel companion being accepted in the Concierge club even if you are a Diamond Plus or above member. Hope this answers some questions some of you furture cruisers my have. Bon Voyage! Did book the Symphony of the Seas in December - a Grand Suite hope it will be a fabulous adventure. Read Less
1 Helpful Vote
Sail Date: March 2018
First time Royal cruise, most likely the last. 8 prior Princess Cruises, going back to Princess. The food was mediocre. Desserts are tasteless and dry. Cafe promenade is the only food venue open after 9:00 pm after events such as ... Read More
First time Royal cruise, most likely the last. 8 prior Princess Cruises, going back to Princess. The food was mediocre. Desserts are tasteless and dry. Cafe promenade is the only food venue open after 9:00 pm after events such as theater shows. The cafe has the exact same sandwiches every night, and exact same boring and tasteless desserts each night. It’s a small seating area. The pool area was jammed packed with people being allowed to save every chair by 7 a.m. each day and leaving the chairs “saved” for hours with no one ever coming to sit on many. Numerous passengers complained , although nothing was done by staff. They even have a 30 minute rule that is not adhered to. Staff not friendly and in Windjammer & even dining room staff didn’t clean me around to ask about drinks and we had to ask for coffee in the dining room. Embarkation we got off the elevator and could move no further. Next elevator down, those passengers were stuck in elevator with no where to go. We were jammed up for 45 min. An older lady wad crying another lady panicking because Air was beginning to get stifling. Read Less
2 Helpful Votes
Sail Date: March 2018
Overpriced for the value. We cruised with 14 family members. We drove down to Miami for the cruise. Parking ramp was very expensive for the five days. Parking ramp had no signage on how to get around, including getting out. Stateroom ... Read More
Overpriced for the value. We cruised with 14 family members. We drove down to Miami for the cruise. Parking ramp was very expensive for the five days. Parking ramp had no signage on how to get around, including getting out. Stateroom (verandah) was terrible. Bed was old and rock hard. Language barriers were prevalent with majority of staff, no matter what the setting. Some spoke the equivalent of no English, even though the majority of the guests spoke English. Nickeled and dimed to death. I found myself crying out MOOO!! many times during embarkation and debarkation as I now know how cattle feel. Room service had a significant fee for every and any type of service. Bathroom was falling apart. Our room entrance door would not close automatically (I found it open on numerous occasions), even though it is supposed to close automatically and the verandah door did not lock without learning the way to fidget with it, from our steward. Soap tray in shower fell off the wall twice and appears to have been screwed back on, in different positions, many times. Read Less
5 Helpful Votes
Sail Date: March 2018
Every 2 or 3 years we go on a Cruise. Royal Caribbean was always my first choice. Last time ( 2 years ago) I had a bad experience. This time was even worst. Food is not the same anymore. The amazing dinner that i used to have , it is ... Read More
Every 2 or 3 years we go on a Cruise. Royal Caribbean was always my first choice. Last time ( 2 years ago) I had a bad experience. This time was even worst. Food is not the same anymore. The amazing dinner that i used to have , it is gone. The staff ( with some exceptions) was rude . The main answer was " Sorry , we can not do anything " . Casino machines are old , some of then older than in the worst casinos in Florida. The tour was very poor. The tour guide spent one hour teaching ridiculous words in Spanish and asking for "propina" Tips. Pools completely crowded. Not everything was bad. The cabin was good an the cabin service too. Summary , my advice " Don't pay more for Royal Caribbean , they are far away to be the same company that they were 10 to 5 years ago " . Read Less
1 Helpful Vote
Sail Date: March 2018
We were charged three times to our bank for stateroom charges, and have to dispute them. The bedding was unclean, private hairs and looked like urine stains. The housekeeping said they don't change the sheets everyday. No soda ... Read More
We were charged three times to our bank for stateroom charges, and have to dispute them. The bedding was unclean, private hairs and looked like urine stains. The housekeeping said they don't change the sheets everyday. No soda machines, have to stand at bar for any soda; and they are not opened all the time. The buffet sometimes had better food than the specialty restaurants. Pools and sauna were over crowded. Bingo started at $49. There is a $10 fee for cancelling specialty restaurant if you decide to eat somewhere else. The Italian restaurant had pictures of scallops on website, they do not have scallops. They also cancelled lobster nights, you do have to pay extra for lobster. Some of the bartenders would cater to the liquor customers and have the soda customers wait. Buffet for breakfast opened 30 minutes before we had to meet for the excursion, a lot of people didn't have time to eat. Cozmel had a 45 minute ferry boat before we got to shore. 5 pesos to use the bathroom at Cozmel, and no toilet paper goes in the toilet. The Turtle and Cenote tour took you to ocean before the Cenote. You are supplied with flippers, snorkel mask, and life jacket. You are taken in the ocean on a boat and told to jump off and hopefully you see a turtle, not that clear of water and the ocean waves are beating across your face while you are swimming to the boat that drove away. Costa Maya went on excursion to Myan Ruins. They were cool to see, but over 2 hour ride each way on bus through areas of sugar cane, pineapples, small towns, dogs looked malnourished. They do tell you to be careful climbing and anything else at the Ruins because the hospital is over 2 hours away. Read Less
1 Helpful Vote
Sail Date: March 2018
This was our first cruise and now we are addicted. Royal Caribbean made everything so simple which made for a very relaxing vacation with my family. The ship was awesome...our balcony cabin was perfect for the 2 of us and our 11 year old ... Read More
This was our first cruise and now we are addicted. Royal Caribbean made everything so simple which made for a very relaxing vacation with my family. The ship was awesome...our balcony cabin was perfect for the 2 of us and our 11 year old son. The food did not disappoint...from the windjammer, the main dining room, Izumi, and Chops...We did the sushi making class on our first day at sea and loved it...we learned to make sushi and then enjoyed our creations. Our son loved the flowrider. The female instructor is the bomb and so wonderful with kids and teaching boogie boarding or surfing. The service both for dining and throughout the ship was awesome. Our ports were Costa Maya and Cozumel. We chose the dolphin adventure in Costa Maya for our son and he loved it. In Cozumel, we did the beach resort of Mr. Sanchos and it was perfect...all inclusive food and drink. The beach massage was great...and the water park in the ocean was great for our son. This was a perfect family vacation...I am already looking into our next Royal Caribbean adventure. Read Less
1 Helpful Vote
Sail Date: March 2018
My wife and I have cruised 4 other times, but this was the first time for our two boys, ages 9 and 11. In short, everyone had a great time. On recounting the trip, the "memorable moment" count was far higher for this cruise ... Read More
My wife and I have cruised 4 other times, but this was the first time for our two boys, ages 9 and 11. In short, everyone had a great time. On recounting the trip, the "memorable moment" count was far higher for this cruise than any of our previous trips. The four of us stayed in a Grand Suite, which was quite nice. At first glance, I thought it would be too small for our family, but after the 5 day cruise, honestly, it was plenty of space. The balcony adds a lot of square footage to where you can move around. I highly recommend being in a suite. The primary perk is that it gives you access to the Concierge Lounge. Why is that a benefit? It's kinda like a private club. The room itself is underwhelming, frankly, but you go there before dinner and you meet other suite people -- and there's some light hors d'oeuvres, but more importantly, an OPEN BAR. They don't have frozen drinks, but they can make just about anything else with their 15 bottle bar of standard stuff (gin, vodka, rum, wine, etc.) We'd get a drink, then just before we left for dinner, would ask for a glass of wine to take to dinner. No problems leaving the lounge with the wine. (I hadn't brought any cash the first night .. on the second, I tipped the bartender $20 for the many drinks he'd served us .. future glasses of wine pours were HUGE.) Two other Suite perks .. a complimentary, private tour of the bridge and galley. Also, on disembarkation day, you have your own private area and you show up in any 30 minute window, they will put you at the front of any line off the ship. Four negatives about the cruise: * The pool water is freezing cold. No one wants to be in the pool for more than a quick dip. This didn't make sense to me. Heat the pool. * The Wi-Fi speed was about 3 megs down on Day 1 .. but by Day 3, everyone was using it, and speeds were in the 150kbps range, with massive latency. (I'm a network guy.) * The "kids club" for 9-11 year olds was .. simply. bad. Our two sons had zero interest in it, which was disappointing, we'd hoped they could hang out there. It shouldn't be that hard: Buy some Xboxes and TVs, and let the kids play/watch, like other cruise lines. * During peak hours, breakfast and lunch, the Windjammer cafe is awful. Far too crowded, too disorganized, and not enough seating. For breakfast, go to the Main Dining Room, and avoid the Windjammer. Lunch food was generally average .. dinner was quite good. They always had a kids' menu, and let the kids pick off either menu. They were happy campers. Conclusion: We loved the cruise. Will repeat. Read Less
Sail Date: March 2018
This was our first cruise as a family, and it won't be our last. Kids had a blast (9 + 6), and we found the perfect mix of family time and date night time. The kids enjoyed the evening sessions at Adventure Ocean. Service was ... Read More
This was our first cruise as a family, and it won't be our last. Kids had a blast (9 + 6), and we found the perfect mix of family time and date night time. The kids enjoyed the evening sessions at Adventure Ocean. Service was wonderful, particularly in the MDR. Common areas of the ship were in great shape. State room was showing it's age but not in a way that made a difference for our overall experience. Kids loved the rock climbing, and our daughter enjoyed the Flowrider. Entertainment was good, particularly worth seeing the Ice skating show. Although it was difficult to find a chair by the pool at peak times, it didn't feel nearly as crowded as I expected given it was a sold-out cruise. We had a balcony room, and ended up using the balcony far more than anticipated. We'll be doing an Oasis Class ship for our next cruise, but we wouldn't hesitate to sail on this class again in the future. Read Less
1 Helpful Vote
Sail Date: March 2018
It was an affordable vacation on Spring Break as a family. Navigator of the Seas was a decent ship. It was not that modern. You could tell it was refurbished at some point. The decor was inviting, a little above average. The room was as ... Read More
It was an affordable vacation on Spring Break as a family. Navigator of the Seas was a decent ship. It was not that modern. You could tell it was refurbished at some point. The decor was inviting, a little above average. The room was as expected, same decor and size as most ships. The staff was above average. Very efficient, polite, everyone greeted us. Service was very quick and friendly. We were impressed by the service We didnt partake in any excursions so no comments here The entertainment on the ship was pretty good, not mind blowing, but you could tell they made an effort to keep us entertained especially on sea days. One exceptional thing on the ship was the ladies that took care of the youth programs. AMAZING WOMEN. My daughter never wanted to leave. The only part of the cruise that my wife and I were really disappointed was the quality and variety of the food, especially in the Windjammer buffet. Felt more like the Unjammer at times. Food was very mediocre, and the choices were limited. Dining room was ok but the menu needs more choices. I would recommend themed night, like Italian or Mexican, those are always fun Overall, the cruise was average. What you would expect nothing more. Nothing to blow your mind. This was a good cruise for a family vacation, or couple of college kids with little cash who just want a fun week together. Read Less
3 Helpful Votes
Sail Date: March 2018
My hubby and I each needed 4 more points till D+ so booked a 5 day to Mexico (but stayed on the ship). We arrived at the port of Miami at 11:30am and were on board by noon. This was our first time on Navigator which was pretty much the ... Read More
My hubby and I each needed 4 more points till D+ so booked a 5 day to Mexico (but stayed on the ship). We arrived at the port of Miami at 11:30am and were on board by noon. This was our first time on Navigator which was pretty much the same as Explorer. This cruise was during spring break so there were over 1,000 children on board which was 25% of the passengers. However they were involved in age appropriate activities so we were never bothered by them. We never ate in the dining room. I purchased the Specialty Dining BOGO for the first two nights. First night was Chop’s Grille where we both had steak medium rare. It was done perfectly. Second night at Giovanni’s and again the filet was perfect. Third night at Izumi’s where we cooked filet on hot rocks. Yum! We ate all breakfasts and lunches in the Windjammer as well as the last two nights. I especially like the Asian food on the buffet at lunch. The Windjammer was very crowded except for the port days, so we always got there when they first opened for lunch to make sure we could get a table. We never went to any of the production shows as they are pretty much the same on all cruises and hold no fascination for us. However we did go to the Ice Skating Show the first night. It was very good. What talent those skaters have! We also went to a couple of movies since we don’t go to many at home. Every evening we went to the Diamond Club where we made new friends. The concierge was very friendly and attentive and the service of the staff was superb! We were in balcony cabin 8334. It isn’t as large as the junior suites that we normally book, but was still roomy enough for the two of us. Our cabin steward Henrique Took good care of us. As far as debarkation, everything went very smoothly. We were off the ship by 8am, went through customs in a flash and were on our way. We have Global Entry cards so were able to go through customs in a very short line. All in all, a very nice cruise! We love Royal. Read Less
2 Helpful Votes
Sail Date: March 2018
The ship was huge and it never felt crowded even though there were lots of people on it. Always enough staff around to assit with anything. Cabin was nice, spacious. no complaints Entertainment....Headliners, comedians were ... Read More
The ship was huge and it never felt crowded even though there were lots of people on it. Always enough staff around to assit with anything. Cabin was nice, spacious. no complaints Entertainment....Headliners, comedians were awesome and super funny. The band was really great but the horn players were excellent!! There is always something to do esp in the evening. The service was really good. Honestly great except one particular woman "cashier" in the Casino but not going to let that efect the overall experience. Bartenders are all great!! friendly and fast service. DO your homework on ports of call before you get on the ship. I rented a car on Curacao and Bonaire so we could explore the beaches and snorkel. If you know in advance the best beaches you will save time trying to figure out last min while driving. RESERVE your car rental in advance. It took almost 1 and half hour in Curacao to rent a car, remeber its island time and they dont have many employees. Just one usually who checks you in, then brings you to the car then goes back to the next person waiting. Plus they will usually sell out of cars before you even get to sit down. You can do tours with the ship or walk around and find your own for less cost but you should book ahead of time (at home) before you arrive. DON'T Sleep in when at port. There is not enough time to explore and shop, eat ETC if you are taking your time. Don't be late getting back give yourself ATLEAST 30 mins spare time before you're supposed to get back incase of traffice or unforseen issues. My son is 12 and luckily Royal Carribean pts them in the teen group. So 12- and up. HE LOVED IT!!! so many kids and they have so much to do including their own dinner nights. Its not the same when you have a 12 year old who has to go in 12 and under group like some other cruises do. Let them be young adults and have fun!!! I met most of the kids he hung out with and they were all just happy to kinda do thier own thing when you let them. Don't forget your digital underwater- waterproof camera. a must have for these beautiful islands. Hope this review helped :-) Have fun!!! Read Less
1 Helpful Vote
Sail Date: March 2018
This was our 6th cruise and our first with Royal Caribbean. We traveled with other immediate family, adult children and friends. We booked this cruise based on the length of cruise and especially the destinations, which were all ... Read More
This was our 6th cruise and our first with Royal Caribbean. We traveled with other immediate family, adult children and friends. We booked this cruise based on the length of cruise and especially the destinations, which were all wonderful. The ship was beautiful and spacious and offered numerous activities. Our stateroom attendant and our Sapphire dining head waiter and assistant waiter were all fantastic. The Sapphire dining food menu was repetitive on numerous nights and some of the food wasn't as tasteful as I would have expected for a main dining room. The open buffet dining in the Windjammer was Very Good and (with the exception of the lobster meal)was much better. This 9 day cruise had 3 days at sea which we chose to spend primarily at the pool areas, and specifically the adult pool / hot tub area. Only once at anytime on this entire cruise was there a roving bar server that actually took and delivered our drink orders for us, which has not been our experience on any of our other cruises. We also felt that there were many services / activities that required additional payments vs being included in the actual package price of the cruise. Our group always looks forward to the headliner shows / entertainment on board and on this ship it was mediocre at best. Read Less
1 Helpful Vote
Sail Date: March 2018
We chose this cruise for the itinerary. We had never been to the ABCs. We had a nice JS on the hump just 33 steps from the Concierge Lounge where JJ and Harry took great care of us. We had my time dining but sought out Mr. Russia and Sun ... Read More
We chose this cruise for the itinerary. We had never been to the ABCs. We had a nice JS on the hump just 33 steps from the Concierge Lounge where JJ and Harry took great care of us. We had my time dining but sought out Mr. Russia and Sun Yang for every meal. They were excellent. The ship was very clean, especially since the Navigator in going in for refurb soon. We had a very active roll call on Cruise Critic which organized a cabin crawl, poker run, slot pull, and pub crawl. We enjoyed Labadee where we did the zip line. We used outside operators for great excursions on the islands, We loved the ice dance show and the Love and Marriage game. All in all, we loved the Navigator and her friendly, helpful crew. We will look for a chance to sail on her again in the future. Read Less
Sail Date: March 2018
I've only been cruising for a few years, and I'm rather young compared to I think the average age here, but Royal Caribbean has provided a very consistent experience onboard Navigator and their other ships. Service has been ... Read More
I've only been cruising for a few years, and I'm rather young compared to I think the average age here, but Royal Caribbean has provided a very consistent experience onboard Navigator and their other ships. Service has been excellent, and while I cannot recall a specific moment of outstanding work, I was never once disappointed with a staff member on board. The facilities on the ship were well maintained. I do miss a proper running track (Navigator's takes a weird bend on it that makes it ill suited for actually running laps) and the Gym was predictably clogged at peak hours. Still, everything was clean and orderly and I think the fixtures in my stateroom were probably the best they've ever looked without a chip or dent in sight. Dining was predictable. Main Dining room service was on point, and damn, do those pumpkin seed buns taste good. Server was courteous and professional which is all I ask for. Windjammer was a zoo at times, but so long as you know what to expect, it serves it's purpose well. We did an upgraded dining experience at Sabor that was, well, upgraded, offering interesting and unique meals. I do not know if there was enough variety to justify going back however. Portion sizes were a little large, but I hardly think that's something to complain about. One thing I'd like to bring up, is that there has to be a better way to seat small couples for main room dining. Three different couples we talked to had a nearly identical experience at being seated at a 8 or 10 person table filled with a large family and them being the odd ones out. I'd really rather prefer to be seated with several other groups roughly our size. C'est la vie. The shows and entertainment were the highlight I think. Without fail every one was well produced and some of the talent on-board (especially the ice show) was incredibly impressive. The Bands produced music for all tastes (although there was an unpleasant amount of country music for my liking). They were all highly professional, with few exceptions. I found a few good shore excursions that matched my tastes and they were fun and exciting. Biking around Bonaire was the highlight for me. As expected, the beaches were pristine. We got very good value for our money on this nine day cruise. For what we paid (roughly $2,000 per person all told), I did not expect nor could have asked for a more pleasant experience. Overall, I have to say, there wasn't anything that absolutely wow'd me onboard Navigator. What I got was a consistently great experience with few worries or concerns. It was perfect for a relaxing vacation. Read Less
Sail Date: March 2018
The itinerary was selected for view of islands, and sail time to enjoy the amenities and play cards with 10 friends. We all did not like the loud band/music/tv/announcements during the day around the pool. We did like seeing life guards ... Read More
The itinerary was selected for view of islands, and sail time to enjoy the amenities and play cards with 10 friends. We all did not like the loud band/music/tv/announcements during the day around the pool. We did like seeing life guards around the pools. Dito, dito, dito, dito, dito, dito, dito, dito, dito dito dito dito dito Now is the time for all good men to come to the rally and seek the word of the good lord. This ship/voyage could have been better. No one seemed to car when approached about concerns. Serve food before dinner vs drink orders before dinner? Pool area bad and dress code not enforced. Shorts on men allowed during business casual and formal nights. Outstanding dinner servers as they were following poor protocol in serving. Pepper shaker was not working entire week. No offer to get new .....Head waiter not very good! Complained to him first couple of nights to no satisfaction. Butter was not first class as service in packets vs soft in bowls. Same menu almost every night. Charged for Steak twice which was no great serviing ? Not appreciated! On board 18% is too high. Holland of America charges 15% and serves dinners first class, and enforces dress code for evening dinners. Read Less
3 Helpful Votes
Sail Date: March 2018
This was a nine night southern Caribbean cruise with three days at sea. The ship is in good shape although it is scheduled for a major dry dock early next year. The ports of Aruba, Bonaire and Curacao are less visited than the eastern ... Read More
This was a nine night southern Caribbean cruise with three days at sea. The ship is in good shape although it is scheduled for a major dry dock early next year. The ports of Aruba, Bonaire and Curacao are less visited than the eastern and western Caribbean. I had not been to Bonaire before and picked up a tour on shore for $25. It was great and I highly recommend a tour of the island this way. Half the price of the ships tour. Weather and sea conditions were near perfect this voyage. There is a belief on this ship and some other Royal ships that no one is having fun unless the volume at all venues is set so loud that it is painful, even though people were complaining and leaving due to the extreme decibel levels. When the cruise director was advised of the problem he was sympathetic, but no change was in evidence. Deserts in the Windjammer remain poor, with no Key Lime pie in sight. Ran out of grapefruit days before the cruise ended. No regular coffee or toast five minutes after opening on more than one morning. Saw no bananas the last morning. Pretty basic items to be having such problems with. The production shows are not the best and the ice show is the weakest of the six or so I have seen. Alex Jane in the Schooner Bar was one of the best pianests ever at that venue and her singing was a big plus. And her show was one that had a suitable volume level. Proabably helps explain the fact that the bar was full when she was performing. The ships orchestra was very good with the jazz concerts in the Royal Promenade and backing the performers in the main theatre. The salsa band lacked a percussionist thus it was not very good performing that type of music. The calypso band seemed to be more of a soul group and lacked the necessary steel drummer. I can't say much about the guitarist in the pub because the volume there was the loudest ever. Surely an OSHA violation for the workers there. The front desk people, Diamond Club, Concierge Club and cabin steward were all excellent. But I will not soon rush back to this ship due to the easily avoidable problems mentioned. It is funny how some ships in the same line are ones you warm up to and others not. Sadly this is one that doesn't create that warm feeling. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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