2,364 Royal Caribbean Navigator of the Seas Cruise Reviews

We recently took a Transatlantic Cruise on RCL Naviagator of the Seas. We booked an aft cabin (6388). Having cruised many times before in aft cabins we like the ability to see behind us - it makes for great pictures, particularly when ... Read More
We recently took a Transatlantic Cruise on RCL Naviagator of the Seas. We booked an aft cabin (6388). Having cruised many times before in aft cabins we like the ability to see behind us - it makes for great pictures, particularly when leaving a port. Nowhere in any brochure or online does it state that this cabin has an obstructed view. We could not see directly down to the water as there was an extended inaccessable deck outside our balcony which had railings and poles and a crew access deck directly below us. The cruise was completely booked so we could not change our cabin to a regular outside balcony. Upon returning from our cruise I contacted RCL to let them know that overall we were happy with the cruise however our cabin was not was it was advertised as. I even sent them pictures. Their response.......if you can see the horizon of the water, it's not obstructed and therefore should not have interfered with the enjoyment of our cruise. It most certainly did. Our Travel Agent was in agreement with us and will warn potential cruisers of this misinformation. Buyer beware! Remainder of cruise met our expectations. Dining room staff was very good and extremely accommodating. I’m a fussy eater but they always made sure there was something for me on the menu or they made me something special. Couldn’t have asked for more. Loved the fact the Customs was aboard the ship so the day before we docked, we went through customs so upon arrival in Southampton we could quickly depart the ship. Read Less
Sail Date April 2018
DH and I had a wonderful transatlantic -our first! Navigator of the Seas is a beautiful ship. Food choices were good, lots of entertainment and things to do, and lots of relaxing while enjoying a week at sea before hitting the first port. ... Read More
DH and I had a wonderful transatlantic -our first! Navigator of the Seas is a beautiful ship. Food choices were good, lots of entertainment and things to do, and lots of relaxing while enjoying a week at sea before hitting the first port. We had a promenade cabin which allowed us to watch the parade and disco dancing from the comfort of our cabin. The cruise was a good value, catering to a middle class crowd. Ports: After spending a week at sea, we docked in Ponta Delgada, Azores. We went on a tour of the twin lakes (Sete Cidades)- one green, one blue. We then headed out to a park, and finally a very rushed visit to the pineapple plantation. We had only 20-25 minutes there and needed 45. We did visit the various stations (greenhouses) to see how the pineapple grew, however, there was a huge line to get into the gift shop, so we skipped that and got back on the bus. There were many other buses there at the same time which caused backups at all of the greenhouses. Really unfortunate that the arrival times of the various tours could not have been spread out a bit more. Next up was Lisbon where we did a walking tour, once again booked through Royal. We had a great guide and went on a hike up and down the narrow and beautiful streets of Lisbon. We sampled pastry and fish/potato pancakes along the way. Our next two ports were in Spain. In Vigo, we walked around on our own and visited O Castro. In A Coruna we hiked on our own to the Tour of Hercules and all the way to the top inside for great views of the bay. Fantastic place to visit- how often do you get to explore a lighthouse dating back to Roman times? Our last port was Le Havre, France. We took the Royal excursion to Honfleur and then walked around Le Havre in the afternoon. Honfleur, a beautiful fishing village, was spared the WWII bombings that destroyed much of Le Havre, which earned distinction in the way it was rebuilt after the war, leading Le Havre to become an UNESCO site. The walk from the ship to the train station in Southampton was much worse than I had expected due to all of our luggage. I definitely will reassess how I want to get from Southampton to London next time around. There is a nice Starbucks across the street from Platform One in which to relax while waiting if you do decide to take the train from Southampton to your next destination. Entertainment: The was a big mix of entertainment to choose from: the performers in the theater, ice dance shows, bands, a DJ, singers, and a guitar player. Landry was funny, the production shows were good (although I would prefer seeing Grease and Mama Mia on all the ships instead of the specially created shows for Royal), as well as the special show they did for the transatlantic. The singers from the productions who were featured in their own show one night hit the right notes. The magician, Bill Cook, did one trick at the end of his act which was a show stopper- don’t know how he did it! Jimmy Tamley did a funny ventriloquist act. Stephani Parker did an amazing job with her Whitney Houston tribute. What an amazing voice! DH loved the juggler, Pete Mattews, and all of the funny stuff which involved the audience helping out. Singers Gary Lovini and Darren Day did a great job, and the Beatles Celebration was fab. Our last show was the comedian, Mick Miller- didn’t understand all of the jokes, being American, but he got a lot of laughs. The Ice Dancing show was wonderful and not to be missed! We also enjoyed the special show that was done for the Top Tier evening celebration for the Crown and Anchor members. Food: The MDR remans challenging for vegetarians, however, the head waiter did stop by on the first night to ask if there was anything special that I needed, which I appreciated. There are a number of speciality restaurants- one of which, Johnny Rockets- ended up my favorite place on the ship. One day at sea, it was the only place we ate at all day. Loved it! The Windjammer was a great place to go for any meal because you could always find something. My only cause for concern was the fact that the second time I decided to enjoy some pasta with tomato sauce, it had (unlike the first day I tried it) what looked like peas in it. I ate some of it, and it didn’t taste the same as before. Then I found a tiny piece of bacon in it. Not cool. I did not choose that version of tomato sauce with the peas in it again. Spa: Unlike other Royal ships, this one does not have a Thermal Spa with the typical tiled hot chairs, sauna, steam rooms, aromatherapy room, and scented showers, however, I enjoyed the three stations that were available to use: the oversized whirlpool near the workout area and the sauna and steam room located in the ladies’ locker room. Cruise Critic event: We had a huge turn out for our meet-and-greet. The ship gave away prizes and served snacks/beverages. My thanks to all of the people who organized all of the extra events, such as the gift exchange. (On a side note, one of the gifts I brought, having gone out of my way by twenty miles round trip to buy it at the only place it was for sale in my hometown, was abandoned on the gift exchange table. I guess not everyone participating understood the concept: you bring something unique from your city/town/area that you can’t get elsewhere. Oh, well. Thanks for arranging the gift exchange, even if not everyone appreciated it). My two cents: I’m not going to complain about the food (which was good with the exception of the pizza which tasted like Jeno’s frozen pizza), nor the service (everyone works really hard- from the people cleaning your cabin, to the servers in the Cafe Promenade, to the entertainers). What I will complain about is the uncouth behavior of my fellow passengers. At every show I attended in the theater, people got up and walked out- while the performer was still taking a bow! Even the Beatle Celebration show, which was packed, had people leaving instead of showing their appreciation. Yes, you paid your fare, but does that give you the right to be rude? I would ask if they had been born in a barn, but that would be insulting to the people who actually had been. Are you in that much of a hurry to hit the buffet or lose your money in the casino that you can’t spare one minute to show your appreciation for the performer’s hard work? The uncouth behavior continued in the Windjammer where I witnessed one man take a piece of bread with his hand from the display only to put it back. I took the slice of bread out and set it aside explaining to a crew member what had happened. Another woman reached in to grab a bunch of grapes with one hand while holding the utensil she was suppose to use to select her fruit in the other hand. She then transferred the grapes from her hand to the utensil. Yikes. This was a wonderful trip despite some of my fellow passengers. Royal continues to produce a product which is a good value for middle class passengers. Sure, there are cuts here and there in order to save money (such as in the MDR), but I would prefer keeping fares down and deciding when and where to spend the savings in order to engage in dining and activities which match my needs rather than pay a higher fare in order to enjoy Cherries Jubilee at dinner. Read Less
Sail Date April 2018
We did the Miami to Southampton trans Atlantic cruise april 2018. The navigator is from 2002 and there are signs of aging but this did not affect our experience. We had an internal cabin and was very small but had everything we needed. A ... Read More
We did the Miami to Southampton trans Atlantic cruise april 2018. The navigator is from 2002 and there are signs of aging but this did not affect our experience. We had an internal cabin and was very small but had everything we needed. A bed, a bathroom and plenty of space to hang our clothes. The bathroom was not very clean because there was some molt on the wall where it was impossible to clean. This is not the fault of the staff, just a design error. The staff was extremely friendly and worked hard. The food was fantastic and the entertainment plentiful. The ports of call where not of our interest and we just walked on our own, which was nicer than expected. The only thing to complain about is the behaviour of other guests. Eating while walking in the windjammer, Reserving seats around the pools, questioning every answer during quizzes and just being arrogant, ignorant, rude and demanding. The pinnacle status is going to their heads. (Pinheads) We are definitely going to cruise with royal Caribbean again. Read Less
Sail Date April 2018
For a vacation to relax, we took our dance shoes with us, normally on RCCL, there is dance (ball room) music before dinner and after dinner and if you are lucky the bands can play later too ball room music. On the Navigator of the Seas ... Read More
For a vacation to relax, we took our dance shoes with us, normally on RCCL, there is dance (ball room) music before dinner and after dinner and if you are lucky the bands can play later too ball room music. On the Navigator of the Seas this time, pre recorded music, dancefloor was too small. The big band can play jazz very well, but no ball room music, the waltz was too quick, rumba too quick, only the cha cha cha went well. the other bands was more for latin lovers. We were very disappointed even wrote the Hotel director Cary Davies to draw his attention to this fact but after calling the last day guest service, why he did not answer our letter, it seems that he lost our letter (we gave this letter personally to him, on the Diamond and above event) a lot of excuses, but it was the last day so no ball room for us, only excuses. Overall the food was very good. The ice show was spectecular we enjoy two times one show was specialy for diamonds and above. The ping pong tables were situated on a bad position, only one table was used the whole day by a group they played with 4, so waiting time was more than one hour while the rule is half an hour, this was bad organized. not sophisticated and certainly not sportive to fellow guests. From Southampton nothing was organized to go to the centre 15 minutes walk, no bus shuttle, only taxis. 1608 atlantic cruise no sun shine on the balcony be aware. Read Less
Sail Date April 2018
If you are stopping in Lisbon on your cruise, do not select the tour by Tuk Tuk. We paid almost $100 apiece for what was supposed to be a 3 hour tour. We got barely 2 hours of touring and much of that time was spent sitting and waiting ... Read More
If you are stopping in Lisbon on your cruise, do not select the tour by Tuk Tuk. We paid almost $100 apiece for what was supposed to be a 3 hour tour. We got barely 2 hours of touring and much of that time was spent sitting and waiting to move from one place to another. Total rip-off! Overall, this transatlantic cruise is a good deal. The stops before reaching Southampton were great even though the Lisbon tour was terrible. Some of the entertainment was great but a lot of it was not appealing (ex. a juggler). Singer in the Schooner bar (Anthony Michael is the name, I think) was fantastic as was the Beatles Celebration band. Also the Whitney Houston tribute singer (forgot her name but can still hear the voice). Food is decent overall but had a couple of bad experiences (inedible entrees) in the main dining room and heard about a couple of others (outrageously slow service included) from fellow passengers. Our stateroom attendant was wonderful and made us different towel animals each evening! Read Less
Sail Date April 2018
We have been on approximately 11 cruises, seven of which have been on RCCL. We chose this cruise because it was going to four places we had never been to before. We will remember this cruise for all the wrong reasons. While this cruise ... Read More
We have been on approximately 11 cruises, seven of which have been on RCCL. We chose this cruise because it was going to four places we had never been to before. We will remember this cruise for all the wrong reasons. While this cruise had a number of minor annoyances, the two major issues were the fact that the cruise to Aruba did not go to Aruba, and the snorkeling excursion in Bonaire did not permit us to snorkel. We purchased the shore excursion well in advance. One week before sailing, RCCL arbitrarily changed the minimum age for snorkeling, so my youngest son was not able to snorkel. We were told he could sit on the beach, but he would not be allowed to enter the water. The Aruba issue had to do with weather, and I understand ship safety, but this cruise was two years in the planning and was selected because of the destinations. I can live with the above issues, but the customer service I received after the cruise is what has really frustrated me. The goal of customer service is generally to diffuse these types of situations. Every time I spoke to someone I was left more agitated. The responses were almost robotic with no ability to relate to people. They have absolutely no appreciation for long time customers or the impact a bad experience can have on a family. I will not be sailing RCCL ever again. Related to the ship directly, here are some of my issues: No self-service soda machines. I had to wait at a bar every time I wanted a soda. When I asked about it, I was told by a bartender it was so we could get excellent service. My experience was that it had the exact opposite affect. Bad experience at the Windjammer. It was hard to get a table, and long lines for items cooked to order. I am an early riser, and I was surprised to find that the Windjammer did not open until 7:00 am on some days, but what was more frustrating was that the doors to the Windjammer and the main dining room never opened on time. It was often five to ten minutes after the scheduled opening time that doors actually opened. Not a lot to do for the kids. No water slides or kids aquatic area. My youngest son likes mini-golf. The course is in rough shape, and one morning it was littered with broken glass from an adult beverages. We had connecting promenade view staterooms. While you could not hear regular activity and traffic, you could hear major activity, such as when they were having shows in the promenade. Some kind of disco party kept us awake on night. Anyway, as I mentioned, we will not be cruising on RCCL again, but if we did, it would likely not be on the Navigator of the Seas. Read Less
Sail Date April 2018
I traveled with my husband, no children. We arrived in Miami the night before to explore. We stayed at the Holiday Inn Port of Miami. The area was cute but not alot of stuff to do. There was alot of construction and run down buildings in ... Read More
I traveled with my husband, no children. We arrived in Miami the night before to explore. We stayed at the Holiday Inn Port of Miami. The area was cute but not alot of stuff to do. There was alot of construction and run down buildings in the area. The embarkation and disembarkation processes were a disorganized mess. We were hit with high pressure sales pitches for drink packages, spa days etc as soon as we got on-board. Our safe was malfunctioning when we entered the cabin, it was fixed after I waited on hold for over an hour for guest services to report this issue at the instruction of the guest services desk. I wound up hanging up and our room attendant showed up and he was able to call someone to fix it. Food was lackluster and uninspiring in flavor, variety and cooking quality. Some people at our table in the dining room had clam shells in their pasta. Some food was overcooked or not cooked enough and had to be sent back. Dinner in the dining room felt rushed. Crew and staff were nice and helpful. Labadee was full of sketchy people selling stuff. The lunch on the island was good but the ice for the drinks was in a open tub with no lid, people had to scoop the ice out with a cup and their hand and flies were landing on it. We missed Aruba due to weather but they took us to Nassau instead. The other ports were ok but nothing special. the casino had no smoking signs but people still smoked.. I have cruised with Royal Caribbean before and this trip fell way short of others. The boat feels tired and needs to be dry-docked and refurbished. The pools close way to early in my opinion and need to be cleaned more. Jacuzzi's were dirty as well. Deckchairs were extremely hard to find. People would reserve them and not come back to them for hours even though the rule is for 30 minutes. Movies played at night were good but were repeated way too many times. Bed was extremely uncomfortable. We had random charges for wine on our seapass account from the dining room the last night even though we ate at the windjammer and drank no alcohol that day. Staff removed the charges after i got hung up on once and arguing with the second person. The bus to the airport was overpriced and disorganized and the check in woman was short and rude. Read Less
Sail Date April 2018
I have always enjoyed Royal Caribbean cruises. Loved the Navigator of the Seas ship and the Promenade was my favorite. So much going on there and you could sit and watch all the people go by. I did not like the area in the Solarium or ... Read More
I have always enjoyed Royal Caribbean cruises. Loved the Navigator of the Seas ship and the Promenade was my favorite. So much going on there and you could sit and watch all the people go by. I did not like the area in the Solarium or around the pool as there were not enough chairs and they all had towels on them early in the day. If a towel is on more than 30 min. without someone on it the staff should remove the towel. The service in the main dinning room was superb. Our waiter and Assistant waiter Benjamin took care of all of our needs as soon as possible. They noted what we drank and how er liked all condiments and provided them without our even asking. The only real negative was on disembarkation. So many of our cruise passengers took their suitcases with them which slowed the departure to a crawl. We were herded into the 4th floor dinning room and their was not enough room, It took much longer with trying to get off. I do not know whey everyone needs to keep their luggage. Some has so many suitcases and were not able to handle them. We put ours out the night before and it worked so smoothly. Having a carasole in the claim area was a great idea. Read Less
Sail Date April 2018
My wife and I took this cruise as part of the Ante-Up Poker group. It was our first time on Navigator of the Seas and our first cruise with RCCL in 5-years. EMBARKATION: in Miami: It was a "nightmare"! In 20-years of cruising ... Read More
My wife and I took this cruise as part of the Ante-Up Poker group. It was our first time on Navigator of the Seas and our first cruise with RCCL in 5-years. EMBARKATION: in Miami: It was a "nightmare"! In 20-years of cruising it was the 2nd worse embarkation experience that we have experienced - the worse was several years ago in New Orleans with Carnival. I won't go into detail but please take my word, it was horrible! THE SHIP: The ship was fine. Clean and in good condition - what we expect every cruise. ENTERTAINMENT: I enjoyed the entertainment more than my wife did. I would rate entertainment 9/10. CABIN: We had a balcony on Deck 8, mid-ship. We were very satisfied with the cabin. ACTIVITIES: I came on the cruise to play poker so I spent most of my time in our private poker room on Deck 2. My wife is a "sun goddess" so she spent most of her time in the sun. She did go to the ice show and said it was GREAT! FOOD: We did not try any of the "specialty" restaurants. They did not appeal to us but there are several to chose from. We mainly ate breakfast/dinner in the Main Dining Room (MDR). We were there with a large group so we had tables assigned together. The second night the Dining Room Manager tried to move our group of six to a table on the other side of the MDR because he wanted to assign other people to our larger table - we got that worked out and remained at our table the entire cruise. Day 2 the dinner service in the MDR was very bad but a talk with the Head Waiter cured that and our service was EXCELLENT the remainder of the cruise. As for the food in the MDR (evening meal) I rate it 5/10. We were on Carnival in March and Celebrity Oct 2017. Carnival easily had better food and Celebrity there is no comparison. The food int the Windjammer (buffet) was the worse we have experienced on any cruise (and we have been on a lot of cruises). I rated them 1/10. SERVICE: Cabin Steward 10/10 Dining staff; 10/10 (after the 2nd day) Casino Staff: 10/10 STOPS: Everything was good there. We had to skip Aruba (been there many times) due to bad weather. Our Captain wouldn't try to dock - Carnival made it. DEBARKATION: That went GREAT! BOTTOM LINE: I had a great cruise. 9-days of playing poker! I even went upstairs to the ship's casino and won a cruise on the Allure of the Seas in December (Cabin + a seat in the $100,000 poker tournament). Read Less
Sail Date April 2018
Crew was always helpful and friendly. Customer Service was not always on top of things. Shore excursions staff was very helpful. I will travel with RC again. The meals were very good well prepared and service was excellent . Meals ... Read More
Crew was always helpful and friendly. Customer Service was not always on top of things. Shore excursions staff was very helpful. I will travel with RC again. The meals were very good well prepared and service was excellent . Meals were not always hot. Art Show was very interesting. Saw several shows with DaZ and Richie C and enjoyed all of them. They are talented and amusing. The cruise line is lucky to have them. Also enjoyed the Elvis impersonator . The Las Vegas tenors were wonderful. All of the ship entertainment was good. Enjoyed the Aquarium and the swim with the dolphins. Expererence was very good. Snorkeling was disappointing I was lead to believe someone would snorkel with us and we would have instruction none of that happened. I was very disappointed, but Shore Excursions crew refunded my money and was very concerned about my problem. It was very easy getting on and off the ship. All the crew was friendly and helpful. Over all my cruise was fun and I enjoyed all of it. I enjoyed my time at sea. Read Less
Sail Date April 2018
We chose this cruise because it went to Aruba. We had to re route due to bad weather (I know that’s no ones fault). But then they take us to Nassau (the worst port in the carribean). So multiple passengers were upset with that choice. ... Read More
We chose this cruise because it went to Aruba. We had to re route due to bad weather (I know that’s no ones fault). But then they take us to Nassau (the worst port in the carribean). So multiple passengers were upset with that choice. On to the food... the main dining room was a disaster. The food was terrible. Not only was the food terrible, they rarely changed the menu throughout the 9 days. We stopped going and went upstairs to the windjammer. The service in the dining room was just okay. They didn’t refill our water, never asked us if we wanted to order a different drink, didn’t clean off our table, and acted annoyed with us more than once. We also had a celebration planned and we told them about it and they completely ignored us. The service in the windjammer was wonderful. We expressed how we had been treated in the dining room and they even brought us cake and champagne glasses so we could celebrate. The head waiter went out of his way to speak to us every night to make sure we enjoyed our dinner. We were very pleased with the windjammer staff and food. The entertainment on this boat is boring. They have some contracted comedy shows that are okay. But the rest is awful. Their shows don’t have any meaning, it’s a bunch of random songs out together and called a show. The daily activities were okay. The passengers were mostly 50+ so the game shows weren’t very exciting. They didn’t have many activities on the days at sea, they saved all the good ones for when everyone was tired on port days. Which made no sense. Overall my family and I were not impressed with this boat. We have been on several cruises and this has been our worst experience. Don’t set your heart on your destinations because they could change them at the drop of a hat! Read Less
Sail Date April 2018
This was our first cruise with RC. We chose this ship for the itinerary: ABC islands. Unfortunately, we could not dock in Aruba due to high winds, but hey, it's Mother Nature. No one really wanted to go to Nassau AGAIN....but at ... Read More
This was our first cruise with RC. We chose this ship for the itinerary: ABC islands. Unfortunately, we could not dock in Aruba due to high winds, but hey, it's Mother Nature. No one really wanted to go to Nassau AGAIN....but at least the captain found us another port...HA! We arrived at the Miami port around noon. We were in our cabin by 1:30! Luggage did not come to our room until about 5:30 though. No worries, my daughter and I were having a Swedish massage in the spa. We both had an excellent experience and were not pressured to buy spa products. Make sure you book online before the cruise to get one of the better deals offered. The Spa staff was very nice. Our cabin steward, Peter, was VERY efficient. He brought ice every day and was able to secure an extra chair for our balcony. The bed was quite comfy, and the cabin was clean, but I did notice a musty odor from time to time so when my husband wasn't there to be the energy police, I opened the balcony door and let the sea breeze in for a few minutes. We ate on the 4th deck in MDR several nights. We had excellent service from our waiter, Hemanshu, and his assistant, Jaya. Overall, the food was hot but was not memorable for dinner. We enjoyed the Galley Tour/Bottomless Champagne Brunch in the MDR with our guide, Chef Scion Frame. He was great and everyone seemed to respect him. The food was delicious and we enjoyed talking to our table guests. We also enjoyed the MDR for lunch on sea days. We enjoyed the food in Windjammer for dinner more than eating in the MDR, even though we missed seeing Hemanshu and Jaya. While dining in the Windjammer, we were impressed that several "managers" came by to ask if our service and experience was good. We tried to go when they were not as crowded. I was not that impressed with Promenade Cafe and pizza. I ordered continental breakfast twice and room service was prompt and polite. We traveled April 13-22 and there were NOT many children and basically all college students were finishing up classes and getting ready for exams. My husband and I are retired school teachers, and our daughter is a pediatric dentist, so we were thrilled that there was only a small herd of tweens running around from time to time. The "older" crowd was very polite and well mannered ...except for, as mentioned by others, those selfish solarium slugs who stored their towels on the lounge chairs 24/7. My daughter said that the Solarium was where old people went to die...HA! Glad we had a balcony. As far as entertainment, we enjoyed the World Champion Ballroom dancers (husband and wife) who also taught people how to salsa; the comic; the comedian juggler was hilarious; young Elvis impersonator; and Las Vegas tenors. The NOS orchestra was fantastic, but the singers and dancers were average. The ice show was also impressive; be sure to get there early (people were lined up 45 minutes before). I was disappointed that there wasn't more line dancing and fun by the pool ...but I guess Carnival is the FUN ship---LOL! Indoor movies in Metropolis and outdoor movies were good....but NO POPCORN:( Overall, I thought the cruise director, Simona, did a nice job. Other info: Gym facilities were clean, but the staff were not very friendly the couple of times we were there...always talking on the phone or to each other. I wasn't super impressed with guest services or shore excursion staff. Photographers were not pushy and intrusive but their services were poor---kiosks/computers half worked and people lined up while staff "acted" like they were doing something. Kudos to the cabin stewards and food service folks---who despite their long work days, were always smiling and greeting us . Overall, I was impressed with the cleanliness of the ship considering the thousands on board. Based on previous reviews, I thought the ship would be in much worse shape. It is obvious that refurbishing is in process. I saw people painting and carpeting looked new. I saw "officers" walking around discussing renovations, too. We enjoyed a nice relaxing beach day on Labadee. We were off the ship and sitting under a palm tree on the bay side by 8:30. We quickly walked through the shopping area. And yes, don't go if you don't want to be harrassed a bit, but I certainly didn't encounter any "thugs" as someone else posted. In fact, the fellows we talked to were quite nice after we told them we weren't going to buy anything because we were trying to get rid of things in our house. They did manage a small purchase from our daughter though. We decided to return to the ship about 1:00 and eat in the Windjammer. If you want to avoid crowds and sunburn, getting up early is the way to go in Labadee. In Willemstad we just toured with one of the groups that you can't miss right when you get off the ship. For about $20 a person we had a three hour tour in a small bus with AC. The tour included a stop at the distillery. My only regret is that I didn't buy a bottle of Blue Curacao liqueur. We had very personable tour guides on both the bus and at the distillery. After the bus tour, we toured the Kura Hulanda Museum on our own. It was quite an experience. We paid a few dollars extra for a personal guide. OMG! We were there for about three hours ...and the museum is not that big. The guide was very detailed, and he kept saying that most people do not know the history of slavery, but we hung in there until the very end. I don't know if he spent that much time with us because we were the only people there or what, but his lecture was INTENSE. No need to tell him that my husband and I both taught history, but we respected his passionate perspective. After touring the museum, we walked across the Queen Emma Bridge and spent about 45 minutes window shopping before heading back to the ship. Our favorite port was Kralendijk. We liked the laid back atmosphere, friendly people, and less commercialized feeling there compared to Willemstad. We went on the Double Dip Snorkel excursion on the Sea Cow. I had tried to book this myself but was informed they were full. Then something miraculously was arranged through RC shore excursions and we snagged it. Although the day was cloudy, we had a delightful experience with Henk, Gea, and the gang. When we got back to the ship about 10:30 many people were just getting off. We showered, ate lunch, and then walked around town. We would definitely go back to Bonaire. We had no problem with debarkation because we were one of the many who carried off our own luggage. We left our room at 7:30 ---yes, the biggest problem was getting on the crowded elevator so we finally rode up to ride down to deck 4 for the mass exodus. We were off the ship by 8:30. The early bird gets the worm. Read Less
Sail Date April 2018
We chose this cruise because I'm never ready to get off the ship on seven day cruises and this was a nine day. Just right!! Port of Miami is a nightmare. Every time that we go out of Miami there is some kind of debacle. We arrived ... Read More
We chose this cruise because I'm never ready to get off the ship on seven day cruises and this was a nine day. Just right!! Port of Miami is a nightmare. Every time that we go out of Miami there is some kind of debacle. We arrived at 10;30 documents and passports in hand. We were quickly checked in and given our seapass cards. Then, as in the past were not permitted to board. We stood in a massive line for two hours. This is our eighteenth cruise and we have never run into this at any other port. They need to either have a waiting room with seating, or have the ship/and boarding later after the ship has been cleared/cleaned and ready to receive passengers. We have been on two of the sister ships of the Navigator of the Seas and always enjoyed the size of the ships. The ship was clean and nicely decorated. We had a balcony on deck seven. Our room and balcony were larger than usual and our room steward was outstanding. We did have an "issue" with our mattress, however. The one side was perfect and the other side had a bunch of hard lumps. Our room steward did try to fix the problem with some success. We loved the staff on this ship! As stated earlier, our cabin steward was the best. The staff in the Windjammer was very friendly and helpful and the food was great. The food and staff in the main dining room was good also, however there was hardly any variety from day to day and the staff was clearly short-handed, and rushed. There was some compromise on the service in the main dining room because of the short-handed staff. We also ate in Chops Grill one night. The food and service was good but I don't know if it was worth the extra money. The entertainment was "good" the ice show outstanding. We went to the beach in Curacao. It was nice and clean and there was plenty of shade for my easily sunburned spouse. This was our first time in Bonaire. We booked an excursion to Spice Beach. VERY disappointed with the old run-down not air conditioned school bus that was sent to pick us up, driven by the aloof driver. No help, no conversation. Spice Beach Resort has a nice bar/restaurant and a large pool. This beach is perfect for snorkelers, not swimming as it is rough coral then a five foot drop off. There were lots of beautiful fish to see while snorkeling. Our stop in Aruba was canceled because of the weather there. We went to Nassau instead and although we have been there countless times, we have never been to Pearl Island. This turned out to be the nicest excursion on the whole cruise. It's beautiful in every way---so glad we discovered it. We stayed in Miami an extra day so we were not in a big rush to get off of the ship. We had breakfast and waited our turn and found our luggage easily due to the new system. All in all it was a nice cruise, however if Royal Caribbean keeps cutting back they will have to change their name to Ordinary Caribbean. Read Less
Sail Date April 2018
I chose this particular cruise because of the destination (Southern Caribbean and length of cruise). Embarkation was slow, security staff offensive and shouting shouting at guests boarding and then once on main level I viewed a police ... Read More
I chose this particular cruise because of the destination (Southern Caribbean and length of cruise). Embarkation was slow, security staff offensive and shouting shouting at guests boarding and then once on main level I viewed a police officer holding a machine gun! Frightening, being shuffled around...it was awful. My friend and I were separated from one another. Our cabin was filthy dirty...filthy. Eve with reporting it several times action was never taken. I have numerous photos. Food was average but always the same. Entertainment was boring however the ice show was beautiful. Dinner (my time) we always had to wait for seating. Every night seemed to be a problem and we had to wait. It was very disappointing. Even when requested a private table for two the night before, when we arrived the following night it didn't happen. Phoned for a reservation and was told no reservations taken over phone? Read Less
Sail Date April 2018
We booked this cruise so we could be with friends, new and old, from previous cruises. Getting on in Miami was not a good experience. Getting off was just a bad, took forever. The ship was clean but needs refurbishment and a lot of it. ... Read More
We booked this cruise so we could be with friends, new and old, from previous cruises. Getting on in Miami was not a good experience. Getting off was just a bad, took forever. The ship was clean but needs refurbishment and a lot of it. The cabin was same as usual and bed comfortable. The food was OK in main DR, good in the Windjammer, and good in Promenade Cafe, although the sandwiches were almost empty. Not as good as before. Shows were good as usual, Service was OK although our cabin attendant was very unattentive. We were disappointed in our cabin person as he didn't respond to our requests. We asked for ice twice a day and sometimes we got and sometimes not. Also, this ship was going on to England after our cruise on the Navigator of the Seas and our cabin attendant starting bringing things for the next cruise passengers into our cabin 2 days before we were getting off. I felt that was wrong as we paid for the cruise until the last day and he was putting things like cups, tablecloth, coffee pot, etc into our cabinets before out things were even moved out. The food on the ship was not as good as earlier days and sometimes came out almost cold. We did not do any shore excursions as we had been to these islands several times before. Didn't make it to Aruba as there was a bad storm heading there and the Captain decided not to chance it. Instead we went into Nassau and many people got off. We did not as, again, we had been there many many times, No children were involved, only those with other people. Most were unruly. I don't thing we will take any more cruises during April, too many kids. We are diamond plus and we will continue to cruise RC but will be looking for different kinds of itineraries other than Caribbean. Looking forward to going on the new ships. Read Less
Sail Date April 2018
Excellent service, Awesome ship, Amazing trip altogether. The best cruise ever taken. I would recommend Navigator of the Sea! Staff are extremely helpful, polite, genuine. My adult children loved trying out the Flow Rider Wake pool. ... Read More
Excellent service, Awesome ship, Amazing trip altogether. The best cruise ever taken. I would recommend Navigator of the Sea! Staff are extremely helpful, polite, genuine. My adult children loved trying out the Flow Rider Wake pool. Always something to do nomatter your age. Well planned activities. The staff give it their all always. We are mostly in the Sapphire main dining room. The food and service was exceptional. We sat with the same waiter every night. They made you feel special. The Royal Promenade Deck 5 was really nice. We gathered there every night. We had pre-dinner drinks in their lounges. A very nice atmosphere. Met a lot of interesting people from all over the world. Exchanged our stories.The pool area was very busy. Had a hard time finding a chair in the shade for myself. I wish this area was better suppervised or they offered more shaded areas. Ok for sun worshipers like my kids but when you enjoy the sunshine but need to be in the shade. People would reserve their chair in the morning and not leave it for the entire day. Read Less
Sail Date April 2018
This was our first time on Royal Caribbean - have cruised on Carnival and Holland America before. We had a great time with friends on the Navigator of the Seas however both the food and the nightly entertainment were very disappointing. ... Read More
This was our first time on Royal Caribbean - have cruised on Carnival and Holland America before. We had a great time with friends on the Navigator of the Seas however both the food and the nightly entertainment were very disappointing. Normally I'm excited for the shows each night. This time there was only 1 show that I really enjoyed. The waitstaff in the Sapphire restaurant were really great it's just the food was pretty much the same each night. I had to order eggs every day for breakfast as the rest of the food was not good - pancakes were cold, french toast was covered in sugar, toast and bagels were cold and hard as a rock most times. We thought if we went into the Sapphire restaurant for breakfast at least the toast would be fresh - it wasn't. There was a large variety for lunch in the Windjammer restaurant however it wasn't all that great - even the pizza tasted like it was a frozen pizza. I really liked how Deck 5 was laid out like a city street. We spent many evenings there since the entertainment wasn't very entertaining. There were a lot of deck chairs so we had no problem getting them each day whereas on other ships that was an issue. While my teens didn't like it, I really liked the 1 am curfew for anyone under 18. They also spent a lot of time on the sports deck as there was always something for them to do up there. The staff at guest services were always very helpful Most cruises you are bombarded every evening to get your photo taken - not this one. So I did like that. I also liked the photo gallery concept - they have several kiosks where you can digitally see you photos. However it was closed every time we went to see our photos. on the last night we finally found it open only to have watermarks all over the photos so it was tough to see if it was a good photo or not - therefore we didn't purchase any. Read Less
Sail Date March 2018
Let me start with the food..so very bad! Red Snapper in the dining room you could not cut with a knife, steaks like leather, dry flavorless desserts, rotten baked potato, risotto made with a mystery grain that was nasty and that is just ... Read More
Let me start with the food..so very bad! Red Snapper in the dining room you could not cut with a knife, steaks like leather, dry flavorless desserts, rotten baked potato, risotto made with a mystery grain that was nasty and that is just the dining room. We ordered room service one time, and the quesadilla was delivered cold without the garnishments stated on the menu and was so bad we didn’t eat despite the $7.95 service charge (which is a serious rip off but we were hungry). I must mention that the wait staff did a good job, however, the food was so bad in the dining room we only went 4 times during our 9 days on board. Pool chairs were impossible to get since people marked them at 7am and never returned and staff did nothing about it. I moved one towel for my BIL after the chair was marked and left unused for 2 1/2 hours. They came back after a total of 5 hours later. Service in general was rude and I felt like assisting guests were an inconvenience. Going back to Princess! Read Less
Sail Date March 2018
We left the hotel around noon and was on the ship by 1 pm so boarding was handled very effectively. We had lunch and windjammers never disappoints but then went to the room and noticed the cleanliness of the room was horrible. This is ... Read More
We left the hotel around noon and was on the ship by 1 pm so boarding was handled very effectively. We had lunch and windjammers never disappoints but then went to the room and noticed the cleanliness of the room was horrible. This is the last thing I'd think I’d need to worry about on a cruise with RC. The chair in the room and the bathroom had body hair all over it. The couch and the bed sash had these gross white stains and the sheet had some sort of stain on it. I get they have to turn the ship around quickly but still. At least Elroy our room attendant escalated it quickly for us and cleaned up what he could. He arranged to have the couch shampooed and they eventually gave us a bottle of wine to make up for it. What a nice man he was so much so that we chatted with him daily about his family and even wished him a happy Birthday. The one thing that made the ship lose points for me is that they had no access to self service ice or the free drinks. You could only get ice from Windjammers, the bars or having the attendant bring you some. Elroy kept us well stocked and Nigel Brown in windjammers also gave us ice first thing in the morning. It's probably nothing to most but a huge thing for me. The good: The food, itinerary, Solarium pool (lots more kids than I expected so this was a huge benefit) Promenade and Centrum, Windjammer, Sapphire Dining (shout out to Moses), Shopping, Hamish the Trinidadian Singer, the Singers from there theatre shows, Spa. The Ok: the gym (plates were rusting), Ice Rink (always too packed to get in a see a show. They should split up between early and late dining), sports court (always wet first thing in the morning when it was cool) The bad: Hours for gym and Windjammers, lack of staff at guest services and excursion desk, no snack bar on deck 11, pool attendants moving towels of people who saved spots - I could understand moving it after an hour but my wife stepped away to go to the bathroom and they wanted to clear her stuff when I was there and her chair was right beside me. It caused a lot of fights and anxiety. This isn’t something I should have to worry about on vacation. You snooze you lose...don't expect to come late and find a spot. The towel police shouldn't be bailing lazy people out. Overall: It wasn't a bad or great experience. Just average compared to other RC ships I've been on as well as other cruise lines. The hygiene of public areas like the spa and bathrooms were really poor. I made it a mission to find the out of the way bathrooms that didn't smell. The Service is what held it all together. Read Less
Sail Date March 2018
This was my second time aboard this ship. All of the staff and crew were friendly and helpful. However, it would seem that it may be time for a refurbish. A lot of the ship is showing signs of wear. It seemed as though the public ... Read More
This was my second time aboard this ship. All of the staff and crew were friendly and helpful. However, it would seem that it may be time for a refurbish. A lot of the ship is showing signs of wear. It seemed as though the public restrooms were out of order a lot and the ones that were working were extremely dirty. Dining was not as good as when I was last on the Navigator (2 years). The specialty restaurants, of which I dined in all four, were simply average. Although the up charges for these venues is minimal, you will receive the same quality of cuisine in the main dining room. The main dining room serves food that is above average and the staff there is excellent. Although some of the shows in the theaters were the same as when I was last on the Navigator, they were very entertaining and I enjoyed them very much. Embarkation was relativley painless. From curbside to boarding was a little less than two hours. The ABC islands were awesome. I recommend them highly. Getting off the boat was a nightmare. Very disorganized. They seemed to be having some kind of difficulties. A word to the wise about the luggage valet service to the airport offered by Royal Caribbean. Proceed with caution, both of my bags did not make it home. Long story short, they were found a week later still at the port. They never made it onto the truck to the airport. On the plus side Royal Caribbean did ship them to me when they were eventually located. Read Less
Sail Date March 2018
Was on Navigator for 2018 New Years cruise and was very satisfied. How could corporate destroy my excellent ratings in three months. There were NO complaints in January and a litany of complaints from this cruise Positive 1. ... Read More
Was on Navigator for 2018 New Years cruise and was very satisfied. How could corporate destroy my excellent ratings in three months. There were NO complaints in January and a litany of complaints from this cruise Positive 1. Crew and servers were all superb. The problem is that they didn't have much to work with. 2. Passover seder was excellent, rabbi very good, food adequate, and we had a very good time. 3. Cabin was kept immaculate and our steward Steve was very helpful with anything we asked him. Negative 1. Debarkation was a disaster. Hundreds upon hundreds of people lined up all over the place based up the schedule RCCL gave us and NO place to go. First was called to leave ship over an HOUR from time given on paper. 2. Taste and quality of food served at dinner were horrible. DO NOT order the Australian bass. Three of our members "spit it up" after the first bite. A number of other dishes had very "little" taste, and had to be returned to the kitchen. This is in contrast to the excellent food we had on the New Year's cruise. 3. Overall menu was quite poor. There wasn't enough of a variety to make people happy. Read Less
Sail Date March 2018
We chose this cruise for the Itinerary first Aruba, Bonaire, Curacoa and Labadee... Let me start with the Islands, Labadee other than the locals hounding you to buy merchandise (we did buy some stuff to help out as this is a poor ... Read More
We chose this cruise for the Itinerary first Aruba, Bonaire, Curacoa and Labadee... Let me start with the Islands, Labadee other than the locals hounding you to buy merchandise (we did buy some stuff to help out as this is a poor Island) the set up here is very nice, Nice beach, OK not great BBQ lunch, drinks can be bought on sign and sail card. IF you want to do anything other than just swim and enjoy the water $$$$ depending on what you choose. Aruba we did the Depalma Island this was worth the money spent free lunch buffet or Grill items (breakfast if you make it there early) Free drinks, Burgers, chicken and ribs were good. Snorkeling was great (this was free). Water slides for kids, banana boat (free). Snuba extra $$ Bonaire we just walked through the town and straw type market with local vendors, Not pushy at sll. Curacoa we did a tour with the beach this was a very nice set up to swim and relax. Food and Drinks and lounge extra $ Now for the ship the Good- Crew was extremely friendly and very attentive Food was good, Windjammer got a little stale same breakfast every morning, lunch they tried to mix it up. Dinner in the Dining room we had Succoro and Rene excellent very attentive to our needs and made very good suggestions for dinner Not so Bad- Ship is ready to be refurbished in some areas this was evident but the crew continuously worked painting etc... and the staff tried to keep it picked up after all the passengers. Bad- Very must and moldy smelling in many areas, Only saw the cruise director in the evening or on TV. There were very few announcements on what was going on during the day or evening. Entertainment never attended any when we found them they were started or getting over. During the day they had scrapbooking, cards, napkin folding, Salsa lessons, some trivia We are not the scrapbooking, card playing, napkin folding type... Salsa and trivia could not be found until it was almost over. Disembarkation was a mess very unorganized- We did self assist they had us out on the promenade for over an hour and when we got inside they had several other lines merging into our line... Talk about some upset guest!!! If you go on this ship at least you MUST be married to your daily paper for activities, (we never received ours until well into the after noon).. that was hard trying to find things to do. We generally cruise Carnival and will go back due to the fact that they seem better organized, and there is so much to do that you have to choose what you really want to do. they also give you announcements telling you when things are happening. Almost for got to mention the Clubs the Teen Club for out 16 year old son was full of tweens so he did not go there. Flow Rider was packed and rock climbing also. So 16 year old made friends and stayed at pool and jacuzzie, played basket ball.. Club for age 11 catered to mostly the Younger ones in that group so our 11 year old was bored and did not attend after the first day All in all.. Loved the Islands... Ship and RCL just Ok. I have Friends and RCL is all they Cruise. This was my 3rd trip with them and will return to Carnival Read Less
Sail Date March 2018
Chose Royal Caribbean as our last experience was so great. Talked three families that have no cruising experience into joining us and we so embarrassed due to the terrible food and cancellation of multiple excursions. Food was so bad ... Read More
Chose Royal Caribbean as our last experience was so great. Talked three families that have no cruising experience into joining us and we so embarrassed due to the terrible food and cancellation of multiple excursions. Food was so bad we all could not wait to get off ship at ports to eat at a local restaurant. One of our traveling couples bought the three dinners at non main dinning room places on board ship and after first dinner asked for a refund. Then they were given a free dinner at same place by staff and it was no better than the first. They both are frequent cruisers and they also said this was the worst experience they have ever had on any cruise and they cruise a lot, (30 plus cruises). Multiple Shore excursion were canceled at last minute giving us no time to rebook or change plans. One excuse was weather related and it was the nicest day of whole cruise. Departure day back in Miami was a total mess. Took hours to get off boat and people were missing excursions and travel connections. Read Less
Sail Date March 2018
We were not impressed with our first Royal Caribbean cruise. We expected it to be higher quality than the Princess and Norwegian cruises we usually take. It wasn’t. In fact, it was of lesser quality and just above Carnival, in our ... Read More
We were not impressed with our first Royal Caribbean cruise. We expected it to be higher quality than the Princess and Norwegian cruises we usually take. It wasn’t. In fact, it was of lesser quality and just above Carnival, in our view. Here is the good, the bad, and the ugly. Dining: The meals were uninspired. Most menu selections were typical restaurant fare—nothing special—and repeated night after night. We were annoyed by breakfast in the dining room when they tried to steer us towards a buffet set up in the dining room. My wife ordered waffles with a carmel sauce from the menu and was told to get it herself from the buffet! If we wanted the buffet, we would not have gone to the dining room! Service at all meals was mediocre. The staff was friendly and helpful, but they simply had too many tables assigned to them to provide good service. Another negative was that the buffet and soft ice cream machines shut down at 9 pm! We couldn’t believe it. Also, they ran out of grapefruit halfway through the cruise. Teen Club: Our daughter was in the 12-14 year olds. This club was terrible! Worst of any cruise we have been on. The staff was lazy and didn’t bother coordinating many of the activities that were planned. In addition, they had few supplies. For example, for a bandana-decorating activity, they had exactly 4 bandanas. For 20 kids. Pitiful and inexcusable. Entertainment: The Royal Caribbean singers and dancers were very average. Also, the major entertainment on Saturday night was a decent comic, but he only did 30 minutes! Really? RC couldn’t spring for a 45-50 minute set? Sad. There were some positives: The morning Zumba class was excellent. The ship excursion in Aruba (Pelican sailing beach and snorkel tour) was very good. The temperature on the ship was generally comfortable, not ice cold like we’ve experienced on many other ships. The rock climbing wall and FlowRider were fun, though the latter typical had a 20-30 minute wait. Last note: Other cruisers told us that one must get on the newer and bigger RC ships (i.e. more expensive cruises) to get the experience RC is known for and that we were expecting. Read Less
Sail Date March 2018
We chose this cruise due to timing and itinerary. This was our first RC Cruise, we have cruised mainly Norwegian and also cruised with Carnival once. First ... what impressed me... the staff... they actually seemed to be enjoying their ... Read More
We chose this cruise due to timing and itinerary. This was our first RC Cruise, we have cruised mainly Norwegian and also cruised with Carnival once. First ... what impressed me... the staff... they actually seemed to be enjoying their jobs and all that we personally encountered were friendly and helpful. The ship itself I thought was in good shape, I was concerned after hearing it was going into dry dock next year. What did NOT impresss me was the dining ... let me say we do not do the pay restaurants... I feel like you shouldn’t have to pay extra to enjoy good food!! The choices in the main dining room were extremely limited... when we ate there it was good but variety was not there ( Norwegian has them beat on dining in my opinion, more choices, anytime dining and no dressing up!! Unless you want to ...) the windjammer buffet had some of the same every night and some variety .. we mainly ate there out of convenience. Overall would I cruise RC again ..... maybe..The itinerary was awesome and the staff were great this cruise was just lacking good food choices. Read Less
Sail Date March 2018
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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