2,355 Royal Caribbean Navigator of the Seas Cruise Reviews

This was my second, and hubby's first, cruise on Navigator of the Seas. I was a little anxious how he'd like it since we are more used to Holland America (which cruises out of our city) but he thought it was a great ship. I ... Read More
This was my second, and hubby's first, cruise on Navigator of the Seas. I was a little anxious how he'd like it since we are more used to Holland America (which cruises out of our city) but he thought it was a great ship. I know he appreciated the excellent signage. We met up with some friends who live in the SE U.S. and had a wonderful time with them. We chose to drive from CA to Galveston, sightseeing and visiting along the way. We spent 2 nights in Galveston prior to the cruise so we had everything pretty well plotted out. We found our EZ Cruise lot so drove right to it Sunday morning. Great folks there - very helpful with we older people getting luggage arranged and such. Embarcation day was great, decent weather and we were quickly onboard. About 1:00 we went to our cabin and met Luis, our cabin steward. Friendly and fully of helpful information for us which we appreciated. Our cabin was always cared for and tidy (we missed seeing more towel animals) We met our friends for dinner ("My Time") and enjoyed the staff so promptly reserved that table for the remainder of the cruise. Rodrigo & Janice were great. Relaxation was our main plan for the cruise and I think we did every bit of that. Hubby has some mobility issues so we didn't plan any major tours or activities, other than to get off at each stop and browse the shops. We're not bingo or trivia players. He loves to people watch so while he did that I immersed myself in my Kindle. He's retired military and found many other gentlemen to visit with. Our one tour in Belize was good but, unfortunately, was not good for hubby. Nothing in the description or reviews discussed the stairs (without handrails) needed to get to the ruins. Without the assistance of one of our tour guides (Peter), he'd never have made it back. I brought this up in my review of this tour. The cruise company, the bus and Chelsea and Peter were excellent. We enjoyed our snack stop,too. Transport from ship to shore and back was seamless. Most of our meals were in the Windjammer since we like variation. We found hot food to be suitably hot and cold food to be cold. Hubby had a beverage card and it was nice to be able to refill his mug at either ice cream stations or at the bar. Not as convenient to get service at a poolside bar. Dinners were good but nothing really outstanding. Well, maybe some of the desserts! We always enjoy the variety available. When nothing else looks good there is always a steak. Friday lunch we "girls" ate at Izumi and totally enjoyed it. Disembarcation is always a mess (jmho ...). We were among the last off the ship so hoped lines had moved along nicely. Wrong! We easily found our 2 suitcases. I inquired about a shorter line for handicapped and we were directed to another line. Made it out, back to our shuttle and car and were on the way back home before noon. In the fog and rain. We enjoyed this cruise enough that we may try another itinerary next year from Galveston, or other Gulf location. Just a head's up to you, Susie & Jim! Read Less
Sail Date February 2015
This is my 7th cruise with Royal, and the crew were definitely the best ever. On the second day I went to customer service asking them if I could get a pillow top mattress because my bed was too hard, it was in my room within 15mins of me ... Read More
This is my 7th cruise with Royal, and the crew were definitely the best ever. On the second day I went to customer service asking them if I could get a pillow top mattress because my bed was too hard, it was in my room within 15mins of me asking. Very impressed with the fast service. I only of one crytism and that is anywhere close to the casino it is very smokey with all the cigarette smoke. I wish they would stop smoking in there, we did not gamble in there for that reason. All in all fantastic cruise. Read Less
Sail Date February 2015
For those of us who live within 6-8 hours drive time this is a no-brainer port to use as opposed to flying and putting up with all those hassles. The downside to going out of Galveston is lousy traffic flow in/out of the cruise pier, ... Read More
For those of us who live within 6-8 hours drive time this is a no-brainer port to use as opposed to flying and putting up with all those hassles. The downside to going out of Galveston is lousy traffic flow in/out of the cruise pier, inconvenient parking options complete with shuttle buses and inconsiderate traffic people, a poor system of collecting luggage and getting through customs on your return. On the positive side, Navigator is a great ship, great crew, and is maintained in good shape. And, Liberty is going to be based there later in 2015 and that should be a positive change. However, the scenery doesn't change much when you only have 7 days sailing out of Galveston. Honduras is pitiful, Jamaica is Jamaica (Montego Bay would be a better port than Falmouth but RC owns Falmouth, so....), and you can only visit Cozumel so many times before it gets old. RC needs to find some alternative ports to visit and that may mean increasing the cruises to more than 7 days. Great cruise for first timers going B-B so you get to see all the poor islands in the Western Caribbean! Read Less
Sail Date February 2015
This was my ninth cruise 4th with RCI. 1st, most every day on vacation is better than any day at work. Navigator of the Seas is what I would consider to be a middle aged vessel. She is in good shape and has been maintained well. She was ... Read More
This was my ninth cruise 4th with RCI. 1st, most every day on vacation is better than any day at work. Navigator of the Seas is what I would consider to be a middle aged vessel. She is in good shape and has been maintained well. She was recently " Revitalized" approximately 1 year ago. If you are expecting brand spanking new this is not your ship. There are a few things or areas that RCI could improve on or in. You will read them below. Embarkation: Arrived at 11:00 AM This process was relatively smooth. No hiccups. I did fill out the medical declarations form incorrectly and had to wait briefly for a medical person to clear me. Ship : Public areas where clean, Service was always presented with a smile. Bars where crowded at times and there where less staff than what I have become accustomed to from RCI. However you could always get a beverage within a reasonable amount of time. Pool lounge chairs where always available. Spa: Did not use it on this trip. Gym: Small but accommodating, busy during the beginning of the week much easier to find a machine about 1/2 way thru the cruise. Entertainment: Main theater shows where ok. The jewel here is the ice show! Various venues of live bands and DJ. all where fine. Dinning: MDR staff was excellent. Food was flavored well. variety was good. Quantity was less than accustomed to, however if one where to be realistic the portion sizes are actually appropriate as a serving. If you want more all you need to do is ask and it will be brought to you. Specialty restaurant's were excellent. Ate at Giovannis and Sabor 2x each. Very flavorful and fresh. I believe it is worth the up charge. Look for the discounts when offered. As a side note asked Giovannis to prepare a special dish for me not on the menu it was no problem. Windjammer was good typical cruise food fare. Ports: Honduras, Belize and Cozumel where nice. Disembarkation: We did self assist. Lots of folks have written that this port is disorganized we did not experience a problem with the port. Organization on the ship aligning folks to depart however was chaos. This was the most confused crew I have ever experienced. Read Less
Sail Date February 2015
This is our 19th cruise and am not loyal to any particular cruise line. This trip was an average experience which was disappointing as we had taken a 2 yr hiatus from cruising and instead had been doing more eco-traveling land based ... Read More
This is our 19th cruise and am not loyal to any particular cruise line. This trip was an average experience which was disappointing as we had taken a 2 yr hiatus from cruising and instead had been doing more eco-traveling land based vacations. Embarkation and debarkation were both easy. We arrived at the pier at approx 2 pm and were on the ship in 30 min. We did self disembarkation. Met in the show lounge at 7 a.m. and off thes ship at approx 7:20. Parked at EZ Cruise Pkg and quicker to walk to their lots then waiting for their shuttle to fill w/ people before they leave. The ship itself was well maintained. No issues there. We had a corner aft balcony - 7688. It's marked as obstructed view, but we thought it was AMAZING. Google images of RCL Navigator Cabin 7688 and you'll see great pictures to determine if this is the right cabin for you. Stateroom attendant was perhaps the best we've ever had. No more robes on RCL unless you are elite status. Dissapointing. Room service menu seems to have been paired down. Must order on the tv (calling on the phone was a lengthy wait if they even answered). Doesn't allow you to make any one off requests to your order such as I just want 1 cookie w/ my sandwich. For a vegetarian my room service menus were limited. I thought I had read on CC that during dining room hours you could order room service from the dining room menu, but this was not the case. We also missed potato chips or pretzels. None to be found anywhere on the ship. ?? We opted for Windjammer all wk and did not go to the dining room or speciality restaurants. Many options to choose from and food was good. Not bad, not great....acceptable. My biggest complaint of the whole trip is Windjammer closes at 9 pm and only food available after that is the Cafe. Cafe served the same sandwiches the entire week! Nothing changed and only 1 vegetariant option. After 2 days this got old for me. Also Windjammer would be closed when we would return from our ports. Most people are hungry after getting back on the ship and once again all 3000 of us are forced to the cafe w/ the same darn sandwiches they have served all week! Comedians were ok. Joel M (Elton John impersonator) and the ballroom dancing shows were our favorite. Of course, who doesn't get a good laugh by watching the Quest game show?! The country western band was very good. PLEASE give them a larger venue to perform in. We were literally dancing in the walk way each evening b/c the dance floor was so small and only room for a few couples. Cozumel we rented a VW Bug convertible from Rentadora ISIS for $35. Very easy option to explore the island on our own. Always enjoy this port. Disappointed we missed G Cayman. However, weather is weather and nothing can be done abou this. Falmouth we opted for the Mystic Mountain bob sled and zip line tour. We never book ship excursions, but we did this time. For the first time in a long time the ship excursion was cheaper than a private excursion. Wish I had paid the extra $ and done our own tour. The guide did a terrible job of keeping up all together and therefore we ended up waiting 2 hours for everyone to finish their zip, sled and lunch. We got separated in to different groups with other people visiting the park that day and that should not have happened. Across the street from the park is an area w/ a waterfall, selling crafts, etc.... I asked can I go over there and "visit" while we wait and our tour guide said no we are leaving in 15 min. 2 hours later and several more requests of now may I go over there and kept being told we are leaving in 15 min. I should have just gone. Oh well. Zip line was disappointing compared to the others we have done, but if you have never done this it is worth doing. Bob sled was disappointing as well. Its basically a small roller coaster ride. Not sure what i was expecting, but now I can cross this off our bucket list. Used the gym every day. They sell yoga and pilate classes for $12. Every day at 5 pm they offered a free class called stretching or core conditioning. Guess what folks? It's yogo and pilates, but free. Was only 25 min, but a good class especially for a beginner. Gym equipment was in good condition and rarely had to wait for machines. I'd give the cruise a B. LOVED our cabin, shows were ok to good, food ok, but lack of food choices and food venues was TERRIBLE.   Read Less
Sail Date February 2015
This is my first time to write a review on Cruise Critic.....and after many .... many ... sailing with RCCL it's the first for which I've EVER had a negative comment that was worth mentioning. The ship is top notch. Cabin ... Read More
This is my first time to write a review on Cruise Critic.....and after many .... many ... sailing with RCCL it's the first for which I've EVER had a negative comment that was worth mentioning. The ship is top notch. Cabin steward was perfection. MDR waiter was attentive and dining could not have been better. Chops, as always, was TOP notch. Ice Show and entertainment brought on board was AWSOME. However, this is the first cruise that (in my opinion) RCCL was up-selling 30%+ of the on the choices offered on the Cruise Compass. Also the first time I've seen anyone go from table to table during dinner "drumming up business" for the specialty restaurants. Another first....one night without entertainment. Also the RCCL singers could not be heard over the orchestra 25% of the time - choreography and quality of the dancers were below par when compared to other RCCL groups I've seen. Was this just a one time concern or a view of things to come? I have a cruise scheduled on Celebrity in a few months so it will be interesting to compare. Read Less
Sail Date February 2015
Background: My wife and I chose this cruise for two reasons, we were celebrating our 10th year anniversary and the ship departed in our home town of Houston. Since this was our first long vacation in a few years and we wanted to splurge ... Read More
Background: My wife and I chose this cruise for two reasons, we were celebrating our 10th year anniversary and the ship departed in our home town of Houston. Since this was our first long vacation in a few years and we wanted to splurge without having the kids, we chose to travel in a grand suite. Having been on other cruise lines from Galveston we wanted try Royal for the first time. Being in our early 30’s we also wanted something less appealing than a party ship but also to avoid the high class on upscale cruise ship and older crowds. Trip: The trip overall was wonderful and the staff very friendly with little to no complaints. The ship is very clean and has a fresh appearance given the recent dry dock and refurbishment a year ago. Getting on and off the ship was quick and painless taking less than 30 minutes in both cases. Granted as suite guest you do have separate lines and disembark times so I cannot confirm if this is the ‘norm’ out of Galveston. Room: Our room number was 1579, a Grand Suite port side deck 10 which included use of the Concierge Club and other amenities. The room was large and felt like a decent hotel room rather than a small cruise ship room. If your budget allows we highly recommend cruising in a suite, it’s well worth the perks and service amenities. The only complaint with regards to our room was towel animals only appeared every other night rather than nightly. Royal does offer Wi-Fi in all rooms however the service is extremely slow. Facebook, email, and small web traffic works fine however Apple Facetime or Skype video calls would not work. We were able to use Skype audio only calls successfully. Prices for the internet varied, we purchased unlimited for the duration of the cruise for $189 – will worth it for calling back home nightly and posting pictures on Facebook. Concierge Club: Our Concierge Nadaja and her staff within the club were fantastic and meet every need on this trip. If we could book cruises based on her being our concierge, we would! As a suite guest we also had a bridge tour, galley tour, reserved seating at the pool, theater / ice shows, and dinner at the Captain’s Table one evening. Other Things: As expected things on the ship are expensive. Cruise pictures averaged $25 each (or through other high priced packages), drinks of the day averaged $10 each, bottle water was $3 each, ect. We had one Royal Replenish package for $20 per day which included everything (such as all Starbucks drinks, bottle water, OJ, ect.) but no alcohol drinks. This worked well considering we had the free open bar in the Concierge club when we wanted a drink. Dinning Onboard: Chops: We were not impressed with Chops having been to other steak restaurants on land. Expected more of a five star treatment though our waiter was less than attentive most of the evening. This restaurant was not packed most nights given the cost of dining and the food was not impressive. If you’re looking for a thicker steak compared to the main dining room this is the place, just don’t expect the quality would see from a local steak house. Sabor Mexican: This by far was our favorite restaurant given how different the food is presented and prepared. The food and staff were fanatic, just wish we could find something similar back home. Highly recommend. Giovanni's: This restaurant is featured as an Italian restaurant but felt nothing more than a general restaurant serving food from the main dinning room. Some general basic Italian dishes expected would have been language or spaghetti neither of which were listed on the menu. Would not recommend eating here based on the menu options. Jonny Rockets Looking for a good burger… this is a great place to eat. Our complaints with this restaurant was the hours open (most days didn’t open until 2PM) and the loud music which made it hard to talk across the table. Windjammer: Food here is average (to say the least). If you want a quick meal such as breakfast on port days, this place it ‘OK’. Main Dining Room: For the dining room we arranged for My Time Dinning which was the best decision we made during our advance booking. Treated more as a first come, first served restaurant we never waited more than five minutes for a table. Food was average, nothing to write home about. Read Less
Sail Date February 2015
The crew and staff of the Navigator are great. Destinations are terrific. The ship itself however is showing signs of age. I noticed a lot of rust, the floors of the Balconies are cracking and lifting and some fresh paint might go a long ... Read More
The crew and staff of the Navigator are great. Destinations are terrific. The ship itself however is showing signs of age. I noticed a lot of rust, the floors of the Balconies are cracking and lifting and some fresh paint might go a long way. This was our fifth cruise, and we will go again and sail with RCI. We did not do any shore excursions this time, since our plan was to just enjoy the ship, and we had been here before. Our cruise did not go as planned, since the weather did not cooperate. !0 foot waves, rain and wind were not helpful. Our cruise did not dock at Grand Caymans due to the dangerous waves. The FlowRider is awesome, Pools and Hot Tubs great as always. We had "My Way" Dining on this trip, and we liked it.We picked our dining time, and had a table to ourselves. The dining rooms are so beautiful, and the food as always was wonderful.Our cabin on the eighth floor was clean and well maintained. Definitely had odor problems with the bathrooms both in our stateroom, and in some public areas.Embarkation and Disembarkation was the smoothest ever. High praise for the new system there. So we loved the cruise, but the ship really needs some maintenance.   Read Less
Sail Date February 2015
In the middle of the promenade is a staircase that leads down to the casino. I have never seen anyone take these stairs but the stairs function as a chimney for the cigarette smoke in the casino. The smoke from the casino comes up these ... Read More
In the middle of the promenade is a staircase that leads down to the casino. I have never seen anyone take these stairs but the stairs function as a chimney for the cigarette smoke in the casino. The smoke from the casino comes up these stairs and into the promenade. The entrance to the casino is on either end of the promenade, one deck below. Smoke from these casino entrances also ends up in the promenade, , main staircases, and the elevator areas. RC makes statements in their policies such as "our ships are designated as non-smoking" and "onboard all interior public spaces are smoke free". This is misleading and not what happens in actual practice. I had hoped that after RC improved their smoking policy that it would be better than before, but in the common areas it is just as bad. A nonsmoker should be able to take a cruise and not have to breathe smoke. The casino could easily be configured so that smoke does not easily flow into other areas, but RC has not done this. It seems like the most important thing is the comfort of smokers in the casino at the expense of everyone else. They have a bar and a cigar lounge on the ship where smoking is allowed and they smoke from those venues does not enter other parts of the ship. Why don't they do the same thing with the casino. The casino basically is centrally located, open to other areas, place to smoke. I have witness people in the casino just smoking and not playing. I have tried RC twice and while no one is smoking on the balconies anymore, you still have to put up with a lot of smoke, and you shouldn't have to. It has left a bad taste in my mouth and I plan to wait until this improves, to take my next RC cruise. For some reason when you and your travel agent tell RC about you sleeping preference (apart/together) the information never makes it to cabin steward. On both of my RC cruises they had it wrong when I boarded. I heard many other people complaining that had other stewards, so it seems to be a system problem, not just my steward. Our steward also neglected to give us the paperwork and luggage tags before we departed. I had to get them myself. The seating requests also do not get passed through. When we asked about our seating arrangement not being right, the only way they could fix it was to have as eat at *PM instead of our requested 5:30, so we had to live with the mistake. The Galveston terminal is crowded, confusing, small and has contradictory signs. The rest of our cruise was very enjoyable and we were treated royally at every turn. The ship is very nice and we thoroughly enjoyed our aft junior suite. The food was very good and our waiters were fabulous. The gym was sometimes crowded but very nice with lots of equipment. The shows were good and there are lots of things to do onboard. If you ignore the smoking and the few mistakes, it was a great cruise. RC does a great job and has the bests ships. I look forward to cruising with them again as soon as they truly fulfill their promise that "Onboard all interior public spaces are smoke free." Read Less
Sail Date February 2015
We arrived a day early in Houston and stayed at Marriott Courtyard. Hotel is ok, nice thing is the Bistro, which allowed for a quick dinner and drink after the flight. Next day we took Island breeze shuttle to the port (really great ... Read More
We arrived a day early in Houston and stayed at Marriott Courtyard. Hotel is ok, nice thing is the Bistro, which allowed for a quick dinner and drink after the flight. Next day we took Island breeze shuttle to the port (really great service) and arrived at the ship early. We had no problem boarding. Lunch was available in the Windjammer, though I wish they would also open a dining room. The food was good during the trip but not exceptional. I agree with one other review, that the Lobster night was disappointing. The other meals had a wide variety, the preparation was good and the food hot when served. We enjoy formal nights but it seems less and less people dress up. Cruise Critic meet and mingle had a good crowd. This is our 6th cruise 3 with Royal. Compared to other lines the deck bar service is slow and bartenders seem inattentive. We are now starting to compare service levels with other lines. On-board during the week the event menu is less than we see on other lines. The crew run events we did attend were fun though. Roatan is a small port for walking and shopping, the straw market has some interesting gifts. In Belize City we took the Altun Ha Mayan Site and River Wallace excursion and we had a blast, relaxing river boat ride (many animals and the dolphin) and good Mayan ruins which were easily accessible. In Cozumel we walked into town 3 mi. (next time a taxi) and shopped. The entertainment was good each night, both comedians were entertaining. Our room was clean and well taken care of (7332). We hung out at Boleros most nights, the music was pretty good. Thank you Monica at Boleros, you made the trip enjoyable. The gym was not crowded and had plenty of machines. We were late into port, Fog, and had a late number for departure. Customs was very slow, good thing the shuttle was just a little late. Over all we had a good time on the Navigator and on the cruise. Were already planning the next adventure. Read Less
Sail Date February 2015
I have cruised 3 times with Royal Caribbean and was really looking forward to a wonderful experience. We have cruised with Carnival and Princess several times and thought maybe this would be equal. But it was not. The first ... Read More
I have cruised 3 times with Royal Caribbean and was really looking forward to a wonderful experience. We have cruised with Carnival and Princess several times and thought maybe this would be equal. But it was not. The first disappointment was the service in our room. We rarely saw our room attendant, but she did clean well. There was no welcoming towel animal or turndown mint at night. We had 2 formal nights. Always before there was something special in the main dining room. This ship had nothing except the regular service. The dining service was good and the food was excellent. The layout of the Promenade was very different from other ships. This was just a street with a few shops and bars on it. There was seating only in the bar areas so when a function took place most people had to stand. The atmosphere just did not seem friendly. On the 6th night we put our luggage out for pickup about 10:30 well before any of the luggage was picked up on our deck. Next morning it was still there with a room beside us also having their luggage there. So we had to debark as self assist. There was just too much confusion about who was to do what on this ship. Sorry but I will not cruise with Royal Caribbean again. Read Less
Sail Date February 2015
We are a family of 4 that booked this trip only 2 months in advance as a last minute school vacation get away. We stayed in Galveston for 3 days prior to the cruise and enjoyed local activities (NASA, Moody Gardens, Kemah Boardwalk, Mardi ... Read More
We are a family of 4 that booked this trip only 2 months in advance as a last minute school vacation get away. We stayed in Galveston for 3 days prior to the cruise and enjoyed local activities (NASA, Moody Gardens, Kemah Boardwalk, Mardi Gras parades, and Paradise Pier!). We stayed at Casa Del Mar and it was good for our family of 4 - it met our expectations and was exactly as described online (uncomfortable queen bed, strange layout, but we were expecting it!). The biggest problem with this cruise was transportation. There are very limited opportunities for car rental and ship shuttles in Galveston, so we ended up with a rental that we parked at the port for our cruise. We paid 525$ for the rental and parking at the port for our entire trip (11 nights), and had complete access to the car. It would have cost ~400$ just for transfers from Houston to the ship with no car access before the trip so this ended up being cost effective for us. Parking at the port was very easy. We parked at EZ Cruise and walked to the port to save money. We would do it again to avoid waiting for a shuttle. Embarkation was fairly smooth. The longest wait was for the security line. Overall - it took us ~40 - 50 minutes to actually cross the ship threshold including all of the lines and photos. We did My Time Dining - when we got to the ship we went straight to guest services to get a 'The Planner' to decide what times we wanted to eat during the week and then went to schedule our dinners. Dinner options to pre-book were limited to 5:30, 5:45, 7:15, 7:30, and 8:00, 8:30. We opted for some combination of 5:45 and 7:30. 7:30 times allow you to see the early show and then proceed to dinner. We had planned for our early dinners so that the kids could go straight to the kids club at 6:40 while we finished dinner. The Family Time Dining option is intended to allow the kids to eat in less than 40 minutes to make it there. We did this several times, but it felt like a first for our servers and they always seemed really rushed/stressed to make it happen. They always DID make it happen - but it didn't seem like it was something done often. For us, we loved it. We would enjoy desert/coffee alone, sometimes even our entrée! The kids club staffed meets at the 4th floor dining room at 6:40 to whisk the children away!! Our kids LOVED the kids club - they would have spent every minute of every day in those rooms. My 4 year old did crafts and science every day, and my 8 year old played sports, videos, and did science every day. They had a great time and really bonded with all of the staff there. We sailed past Grand Cayman due to high winds along with several other ships. I was expecting this as a possibility - I think its easier to expect it and be happy if you get to go than the other way around. The ship amenities were great. We thought everything we wanted was there! We enjoyed the ship a lot. We would have preferred more activities be scheduled though, and we found towards the end of the week that there were several other parents like us who were feeling a bit bored while their kids were having so much fun in Adventure Ocean!! We would have liked to see a few more 'mingle' activities for the 'parents' - maybe we could have found some folks to hang out with in the evenings. Overall - we will happily cruise on NOS again. I think that the flowrider was a big hit so that will likely be a requirement for any future cruises we take on Royal. The kids would also prefer ships with fresh water pools.   Read Less
Sail Date February 2015
I love cruising! There has never been a cruise that we hated, but this one probably tied for least favorite. RCI in my opinon, really slipped on this one. What got me the most, was having to pre-pay gratuities by choosing My Time dining. I ... Read More
I love cruising! There has never been a cruise that we hated, but this one probably tied for least favorite. RCI in my opinon, really slipped on this one. What got me the most, was having to pre-pay gratuities by choosing My Time dining. I interpret this as they are trying to discourage My Time dining, and so one has to pay a "penalty", in order to choose what works best for you. I can't see any fairness in this. We always leave gratuities, but like to choose when we give them, and how much. Some other things about the ship: no pizza/burger cafe out by the pool, Windjammer closed at 9 PM every night- way to early! So, people were crammed into the Cafe Promenade for a late night snack, and of course, there were never enough seats. We never saw ice carvings,or fruit/vegetable carvings. It's like the whole ship had turned into a lower level type of experience, but go figure, the gratuities went up to $12.00 per day. And one last thing, was that we were only given 6 hours on the best island, including the time it took to tender in and back to the ship. We felt gypped out of experiencing more of the nicest place on the Itinerary. We'll probably do a few more Princess cruises before considering RCI again!   Read Less
Sail Date February 2015
We are RCCL regulars, in the upper tier group and have been on Navigator a few times before. Have to say that this cruise was just not up to RCCL standards in several ways, the first being entertainment. The first song and dance show was ... Read More
We are RCCL regulars, in the upper tier group and have been on Navigator a few times before. Have to say that this cruise was just not up to RCCL standards in several ways, the first being entertainment. The first song and dance show was awful from beginning to end. I have to say that I have never seen a bad show on RCCL, so this was a disappointing surprise for us. Then, the "adult" comic was a bomb. We began to think it was us, but thankfully all shows got much better with the ventriloquist being fantastic. Casual cruisers should be warned that RCCL has changed their enforcement of dinner attire on non-formal nights to exclude shorts of any kind, even nice ones. We never had a problem with this before, and decided to cut down on our luggage requirements. No shorts of any kind are permitted, due to customer complaints. I guess RCCL is moving to cater to an older customer. Other than that, I can say the Navigator is an impressive ship, very clean and wonderfully relaxing. Embarkation procedures are much improved, but the disembarkation is still a cluster... well a horrible mess if you carry your own luggage off the ship. We thought the food in Windjammer was excellent as usual, but we found the February cruise to be really full. Read Less
Sail Date February 2015
We are upper-tier (longtime RCL) cruisers with nearly all our journeys on RCL. We have been on Navigator before, and expected the typical first-rate services and entertainment. This cruise was disappointing. As a casual cruiser, I often ... Read More
We are upper-tier (longtime RCL) cruisers with nearly all our journeys on RCL. We have been on Navigator before, and expected the typical first-rate services and entertainment. This cruise was disappointing. As a casual cruiser, I often wore dress shorts with a nice shirt to the dining room. No more. RCL has changed their enforcement policy and will no longer serve persons who are not well-dressed for dinner. I guess they are not interested in casual cruisers any longer. Room service (thankfully) was excellent. Quality of the RCL song and dance show the second night was awful, as was the adult comedian. Thankfully the shows got better, and the ice show is incredible, as always. This was the first cruise we have ever taken on RCL where we left a bit disappointed. Guest services staff were bored and once even rude. The Coca-Cola fountains were so weak it could barely be tasted at all venues. The cruise director was missing in action compared to our previous cruises. Windjammer was a great place to be, but it seems their hours of operation have been reduced to where guests had to wait for it to open, and it closed much too early. Just did not feel the WoW anymore. We actually cancelled another cruise we had booked onboard, and decided to try another cruise line next time. I do not understand why things have deteriorated, because this cruise was fully booked and it seemed lots of drinks were sold. Sorry RCL... just being honest. Read Less
Sail Date February 2015
First, like I usually do, I book a motel a day before the cruise (just to insure no timing problems). So I booked this cruise from Galveston and then a motel there. Then air from San Diego to Houston, and thinking I would just rent a car ... Read More
First, like I usually do, I book a motel a day before the cruise (just to insure no timing problems). So I booked this cruise from Galveston and then a motel there. Then air from San Diego to Houston, and thinking I would just rent a car at the airport and drop it off on the island, go on the cruise and rend another car when we returned and visit my cousin in Katy then fly home. Problem: You can not just rent a car at the airport and drop it off at that port. The only car rental on the island is Enterprise and they don't accept other car companies cars. So, the choice is take a taxi for a lot of money to the port. Same back as Enterprise charges $200 a day if you try to rent a car from the island and drop it off somewhere. So, what to do? I looked at the web, to find a lot of people had/have the same issue. The fact that .Royal Caribbean had a shuttle for the cruises on the web, not Royal C. No Royal C people told me about this. So, I cancel the island motel, book one by the airport and am going to use the ship shuttle. I call and find I can not buy a ticket over the phone/web. one has to just to appear on Sunday morning (they are closed except Sunday) and buy a spot on the bus to the port. So, we show up on Sunday morning (again, there is no one there except Sunday) and buy our tickets, I try to buy a return ticket, but you can not. You have to buy it on the ship. So late in the cruise I try to book the return shuttle, but NO, I had to do it a day before I tried to book them. Was told I had to do it a day earlier!! I was ticked, told the clerk that this was most likely the first and last Royal Caribbean cruise. So, luckily our dinner mates found out and we returned back to the airport with them, rented a car there to do some Texas visiting. We were also billed for a higher beverage package than I had purchased, glad I caught it, they had to cancel it and reduce the charges. Food was the worse I have had on some 10 cruises. The lobster night was a 1/4 pound thing that was cut in half and was almost impossible to get the meat out of. I had to use two knives, our dinner mates had to have the servers remove their lobster meat. Also did not care for 2 formal nights in one week. Looking at the prices for the Wi-Fi is not worth it. I was not impressed with this cruise/line Read Less
Sail Date February 2015
We are frequent cruisers with Royal and have done this same itinerary in February for 3 years. This year, the winds and the rocking were more like the North Sea instead of the Caribbean. Because of the winds and the rough water, they had ... Read More
We are frequent cruisers with Royal and have done this same itinerary in February for 3 years. This year, the winds and the rocking were more like the North Sea instead of the Caribbean. Because of the winds and the rough water, they had to cancel the port of Grand Cayman. That was unfortunate, but safety is the most important thing to consider. They made the right choice. The ship was great, the food was great and the service from the "My Time" wait staff was excellent. We had Gabriel and Emily at table 521 in My Time. They had perfect pacing for the meals. They were attentive - without being intrusive - and always smiling and making us feel welcome at their table. The meal was completed in just over an hour every night. Their suggestions turned out to be spot-on for the best food. One night, we ordered a pork roast instead of the tiger shrimp (like they suggested)... We were picking at the pork roast- when Gabriel showed up with 2 plates of the tiger shrimp.. He had the biggest smile on his face. He had noticed. We immediately switched to the shrimp plate and really appreciated him bringing it out without being asked... The shrimp was delicious THAT is the WOW service we have usually had on Royal! There were a few things that we noticed that were different- and not as great. We had a junior suite. First, we noticed that the cocktail table had been removed from the cabin and replaced with a hassock. There was no way that we could have room service breakfast on a hassock. They had to put the tray on the sofa. We finally dragged the patio table inside to have a decent place to eat... PLEASE put the table back in the cabin. The activities director was never to be seen except at the beginning of the shows. She did nothing to get the crowd stimulated and it carried thru to the shows. We also noticed that the production show entertainment seemed to be going through the motions without any real enthusiasm. The energy just wasn't there. Singers and dancers were not representative of the professionals we have experienced on Royal in the past. The ventriloquist was very entertaining and was by far the highlight of the week. The only real problem came on the last day of the cruise. We went to the photo shop to pick our favorite photos. There were NO PRINTED PHOTOS to look at - only on the monitor - and they all had writing all over them - so you couldn't really tell what the picture was going to look like. We asked to see the photos without the writing - Told No - because we might take pictures of them & not purchase the ones from the staff. (We are Diamond Plus and get 2 free). After looking at each photo (as best we could), we chose 2 that were what we considered worthy of an 8X10. We were told that it would take over 4 hours to have them printed and they would not be available until after dinner that night. After dinner, we went to pick them up and they looked awful. The color was muted. We looked like we had just passed through a dust storm and were covered in gray dust. We were not offered any other choice but to take the photos offered. We asked if they could be reprinted with true colors - Told NO. This is NOT EXCELLENT Service. We are embarrassed to show these photos to anybody and tell them that they represent what Royal Caribbean calls acceptable. We left this cruise on a disappointed note. Bottom line: Ship was beautiful and clean and easy to get around. The dining was excellent for both the food quality and the amount served. The service was superb from the embarkation to the dining staff to the front desk and bar service. Read Less
Sail Date February 2015
We are 2 seniors and we have just returned from our first cruise. The ship is beautiful and the service was excellent. What was very disappointing was the lack of entertainment during the day. We were expecting there to be bars/lounges ... Read More
We are 2 seniors and we have just returned from our first cruise. The ship is beautiful and the service was excellent. What was very disappointing was the lack of entertainment during the day. We were expecting there to be bars/lounges with live entertainment during the day. Caribbean, blues, western or jazz music would have been nice. They did have a lonely guitar player that sounded as if he should be playing background music at a wedding. They also had all kinds of trivia and games, which did appeal to families with children. We stopped on day 4 at Jamaica, then our next stop was to be Grand Cayman, but we couldn't ferry in because of rough water. The captain slowed the ship down and we sailed slowly towards Cozumel, Mexico.It was a long boring time. We got to Cozumel on day 6, and back to Galveston on day 7. Way too much sailing with very little to do. Read Less
Sail Date February 2015
Great weather, great service, and great friends! Left Galv on time. Ship is nice with a really good layout. Next morning went to pool. BTW - the rolled up towels in pool chairs are put there by RC -- we thought they were being ... Read More
Great weather, great service, and great friends! Left Galv on time. Ship is nice with a really good layout. Next morning went to pool. BTW - the rolled up towels in pool chairs are put there by RC -- we thought they were being "held". We got Ultimate drink packages. Paid off for us in coffee & mixed drinks. Roatan - went to Tabyana Beach for snorkeling - was really great! Careful of shallow coral - it will cut - found out the hard way. Will & Levon watched our area so that we could go in & out of the water at will without worrying about our belongings. Yolanda "Yo" was our waitress. Will, Levon & Yo are the GREATEST & earned their tips!!!! BTW-have a drink called Monkey LaLa!!!! Snorkeling was great - go out with guides to the deeper water but don,t miss the "the fishbowl" on the left edge of beach by the rocks! In Belize we went to Barrier Reef Snorkel & Starfish Island - excellent! We were on boat called Angel Ray - guides were great - saw lots of fish, stingrays, lobsters, puffer fish, held starfish, conchs, and a lot of coral. While you are out away from land the water is about 6-15 ft deep where we snorkeled (intermediate group). Starfish Island has lounge chairs, large covered bar, covered tables, buffet lunch, burgers & nachos. They have a small gift shop with a few thirts, magnets, shells, etc but that was good since we did not have time to tender to shore. Bathrooms on island are nice. This excursion left from ship on private boat to snorkel site & then to Starfish Island & then back to ship. About 4+ hours all together. In Cozymel - went to Playa Mia. They have really built on & improved property. Great time. Took taxi into downtown Cozumel to UltraJewels for official Pandora charms. They had pretty good selection even with other cruisers having bought a lot already. Really good trip. One not so good thing on ship - dining room does not allow shorts - we 'dress' for work - vacations are all casual -- RCCL needs to find a way to accommodate those guests that prefer casual dress but don't want to be pushed to Windjammer! EXCELLENT things on Navigator - Chops & Sabor - Sabor is Mexican food and it is great- if you get the chance - try it out - it is worth it!! Schooner bar is great as is the waiter there named Francesco --- excellent!!!!!! One last tip - if interested in Anything related to Starfish Island on Belize excursions - buy them soon as it sells out quickly. Read Less
Sail Date February 2015
My husband and I have been on 5 cruises before this cruise. All of them with Royal Caribbean. Each time we've gone we have had an amazing time! After years of promising out 5 children that we would take them we finally did it! We ... Read More
My husband and I have been on 5 cruises before this cruise. All of them with Royal Caribbean. Each time we've gone we have had an amazing time! After years of promising out 5 children that we would take them we finally did it! We chose to cruise out of Galveston because we figured we could drive to Texas from Colorado and save ourselves the airfare. This made the expense of our family vacation very economical! I will say that the terminal at Port of Galveston does not flow as well as Royal Caribbeans other ports in Miami and Ft. Lauderdale but if you are patient and know that you may have to wait a little it is not bad at all!! I read some of the reviews before we left and I was terrified that it was going to be a nightmare and it wasn't. Just be patient! You'll get on that ship and if you have to wait a little it will be worth it!!! Navigator was the first cruise ship that my husband and I had sailed on so we were happy to go back on it with our children. When we booked we did not realize that Navigator had gone through renovations so we were so happy when we found out that a flow rider had been added to this ship!!! My 15 year old son spent hours and hours on that things. Because we traveled during the school year there were not a ton of families or young children on this cruise. It was mostly older couples and seniors. We LOVED this!!! It was not a party cruise! It was not a drink fest!! It was a nice relaxing cruise that never lacked in entertainment!! There were just enough youth for all of our kids t make friends with. Especially our teenage children. They met lots of fun kids their age and spent most of their days and nights with them and continue to keep in touch with them via text and social media. Our younger boys enjoyed Royal Caribbeans Adventure Ocean and especially loved that they were old enough to come and go as they please. Some of our favorite highlights are: the all you can eat self serve ice cream, flow rider, Sinaga and Pande (our Sapphire dinning room servers), the ice show, the movies under the stars, playing shuffle board for the first time ever! The fact that there weren't waiters hounding you every second to buy alcohol like on RC larger ships (we don't drink so this was awesome for us!) the fact that the ship never felt crowded. Getting off and on at different ports was easy and no big deal. The weather was awesome. The crew was accommodating! We loved it all!! Overall this was hands down THE BEST FAMILY VACATION we have ever taken and we dream of the day we can do it again!!!   Read Less
Sail Date February 2015
Summary: Had a wonderful time getting away. Ship was beautiful. Service was mostly good. Food was terrible (except for Giovanni's). Cabin was great. Would probably book with RCI again, but for different ports of call. My husband and ... Read More
Summary: Had a wonderful time getting away. Ship was beautiful. Service was mostly good. Food was terrible (except for Giovanni's). Cabin was great. Would probably book with RCI again, but for different ports of call. My husband and I are first time cruisers and came with a large group of Texans. We had high expectations and were not disappointed with the ship. One thing that made our experience unique to most others, is I was about 4 months pregnant at the time, so we did not do a lot, but just nap and relax by the pool. It was wonderful. I read just about EVERY review on this site, so I will chime in with what to really expect, and what some reviews overdramatized issues (although I know everyone's experience is different). Embarkation: We pre-paid parking online with a coupon code with EZCruise Parking (got $15 off - came to $54.12 total). We were nervous about leaving our truck in a parking lot, but it was great! The lot is fully barb-wired fenced with security. Not covered, but you can get a car cover, if you want. Quick shuttle trip to the port (the guys load your luggage for you). Only problem is they dropped us off kind of far away, and their last cart was fully loaded, so we had to haul our luggage ourselves to the front. Not a big deal normally, but was a strain being pregnant or if you are elderly / handicapped. Arrived at our designated time. Took only about 45 minutes to get on the ship. Lots of people complain about lines and line jumpers, etc., but don't be concerned. It's just like going through airport security. Not a big deal. Once on the ship, we explored and had lunch at the buffet, the Windjammer, while waiting for our room to be ready (room was ready at 1:00 p.m. - luggage came at about 4 - 5 p.m., so give them extra time for that). We booked our excursions in the super short line at the guest services, also got all our restaurant reservations and drink package booked. Go to Level 5, The Promenade, to book all of that right away, because the lines do get long later on in the day. Also, be sure if you want to change your dining options at night, to do it either before you leave online, or right away. We messed up and waited until about 6 p.m. the first day to change it to MyTimeDining (which they say you can do on the first day), but were told it was too late and they were sold out. Huh? Oh well. We never did do the main dining room at night because of that. We got the basic drink package (soda, coffee, juice, non-alcoholic cocktails and bottled water). I felt like this was a very nickel and dime thing to do, but did it anyways. I had to have water bottles (preggers), and I felt like this should be provided regardless. It was expensive ($350 for 2), but we had to do it. It was also a pain to get your pre-paid drinks (long lines, could only get one at a time). RCI can surely do better than this, like have some kind of drink machine that takes your SeaPass card. Dining: This is where most of the reviews were right on. There are little bars everywhere and a Starbucks. Most service was great, esp. at the Windjammer bar. That bartender is awesome and knew my name after the 2nd day. The Starbucks personnel are TERRIBLE. Horrible service. They get visibly upset when you don't add an extra tip, never mind that the drink package includes a 30% TIP. A fellow cruiser and I were yelled at for not having the line go a certain way. What? There's no rope or anything. My suggestion is they remove the staff and put them in a back kitchen somewhere. Seriously. There's a little café next to the Starbucks and they have OKAY food. It's good for little snacks like turkey croissants (a little bland and stale) and bananas and apples and some bite-sized desserts. Windjammer. Let's just say it sucks. Half of the food is weird international food that NOBODY touches. The other half is exceptionally bland American food that people are forced to eat. The buffet never changes. Nothing is hot. And nothing is cold. EVERYTHING is lukewarm. I have never wanted a microwave in my entire life. Avoid breakfast. It's crazy. BTW: You can order room service breakfast for free. We did that most days. We did lunch at the main dining one day. It was terrible and we never went back. Food was nasty, cold and service was slow. It took them 30 minutes to get me a bottled water. So, we mostly ate at the specialty restaurants which were pretty good, and honestly, that's something that should be provided cost-free. Chops Steakhouse: Great service, atmosphere is romantic, good steak, but it was overcooked. Sides were delicious. But not worth the extra $35/person. Giovanni's Italian: Ate here twice because it was just that good. BEST filet mignon I've had in a long time, and I'm from Texas! Don't go to Chops for a steak, go here. The service was out of this world. It was $20/person, but we tipped an extra $20 each time bc it was just that good. Definitely recommend this place. Sabor Mexican: Overall, it was okay, but we do live in San Antonio, so we know good Mexican. The side guacamole service was cool, but the guacamole was not good. I would go at least once, if you're craving Mexican. Johnny Rockets: Ate here multiple times. Only $5.95/per person, all you can eat. Well worth it. Service was outstanding (except one time when our server left us for 30 minutes, but they quickly corrected the problem). Two thumbs up - best hamburgers for sure. Miscellaneous: Didn't go to any of the shows because we were pretty tired at the end of each day, plus we had private shows to see (from our group). Enjoyed the casino - my husband did win about $350 on the slots - woohoo! Wish they had a regular Texas Hold Em table, but the casino director didn't know when they would have it, and she seemed very scatterbrained about it. Be sure to wait to shop because they do sales and specials near the end of the trip. Also, I did a spa day the first day. Had a great facial. The pedicure I got was terrible. Worst ever. The girl didn't even rub the lotion in my skin. She just slapped it on, and I was on my own. Ladies, trust me, for the price, do your pedicure before you go. Husband got a haircut and he said it was the best one he's ever gotten! Word of advice - don't fall for their trap of booking right away. I wish I would've waited on the facial because later in the week, they have MULTIPLE daily specials, and they slash their prices. Bummer. We spend most of our days at sea by the lovely adult pool, Solarium. Despite what some of the reviews said, it was very quiet and peaceful. Plenty of sun. Get there early if you want two loungers. They also have plenty of poolside towels, and there is even a bar with some servers that will walk around to get you drinks. Very nice. All in all, it was a lovely, relaxing trip. We met a lot of new and interesting people. There were no kids running around like wild monkeys (Hooray! And kudos to the parents, the kids there were VERY well behaved), and a lot of elderly people (be patient with them). Plan to spend a little extra money on food and beverage packages. Don't expect every RCI person to kiss your butt and say hello (although most do) - the reviews blasting RCI for this are simply ridiculous. We would definitely go again! Read Less
Sail Date February 2015
I know...you wonder how a cruise can be both dazzling and disastrous. I am here to tell you it happened! So here goes my latest cruise experience. My husband and I have over 50 cruises under our belts, so this is not a blown out of ... Read More
I know...you wonder how a cruise can be both dazzling and disastrous. I am here to tell you it happened! So here goes my latest cruise experience. My husband and I have over 50 cruises under our belts, so this is not a blown out of proportion rookie cruise experience. Embarkation and Debarkation went smooth and fast. For us, Galveston has been an easy port. Our group of five booked this cruise specifically for The Texas Tenors group. It was a charter done through an agency. Our reservation for this cruise was made ten months in advance. Upon embarkation, we went to the Windjammer for lunch and then proceeded to explore the ship. At 1:00 we set off for our rooms. As a group of five, we were to have three people in one room and two in another. This is where disaster set in. My husband, sister-in-law, and I were sharing a balcony room with a couch bed...we thought...It wasn't. Somehow we are stuck in a room with a bunk bed. None of us are young or fit enough to climb into an overhead ceiling bunkbed. We thought the solution would be simple. Get a room with a couch bed (what we wanted in the first place) or get my sister-in-law a roll away bed. We were told the cruise was COMPLETELY BOOKED AND FULL (Lie #1) . No rooms to be had. The front desk and the room steward were supposed to get her a roll away bed, so we went our merry way to dinner and the show. We get back to our room around 11:30 pm to find a children's cot on the floor. My sister-in-law is 63 years old, 5'10" tall. She is not built for a child's cot. Bless her heart, she tried to lay on it and the middle sank to the floor and the ends came up. I cannot believe they really thought she would sleep like the letter "U" for seven nights! Livid does not begin to describe my husbands anger. We go back to the front desk and are told nothing else could be done (Lie #2) . I have never ever seen my husband so mad. The desk manager FINALLY realized that my husband was not going to back down and somehow a room would be available for my sister-in-law the next day. Hmmm...we were told there were no rooms left just hours before...after we set sail. A miracle...They also found a roll away bed that did not exist earlier. Instead of all the deception, anger, hurt feelings, and BS, RC could have just given us a roll away bed in the beginning and all would have been fine. Nope. RC had to screw us around first. My sister in law ended up in a room to her self (no extra charge) and that was wonderful. I just wonder why RC had to be so hard to get along with? Our early dining was an adventure too. We get to our table and find it full of people. We look at our sea pass cards to make sure we had it right and we did. The people at our table were supposed to be at the late seating dinner. They refused to leave our table. They claimed that RC let them change their time. So there we stand with no table and the wait staff is just as floored and surprised as us. After already going a couple of rounds over our stateroom, this was just beginning to really irk me. The maitre'd was found and he placed our group at a nice table for the entire cruise. The maitre'd got it right when it came to service. As I said earlier, this was a cruise with The Texas Tenors. A fabulously talented group of singers. These young men were the Dazzling part of this cruise. Their fan club (who arranged this charter) were the rudest and nastiest group of people to hit the seas. This fan club has a core group that excludes more people than it includes and The Texas Tenors have no idea of the nastiness that occurred at their fist performance. There were a lot of us who wished to see their performance and stood outside and waited for the fist performance (6:30) to end so we could enter the theater as soon as possible and get good seats for the second performance. This group of rabid fans did not let anyone waiting for the second performance to have any of the first three rows. When I asked them if they thought it was fair that they sit through two performances and take the first three rows, I was told to screw myself and go to he!! Classy group of fans...NOT! They even pushed and bullied people for the private show. I really wonder if the Texas Tenors have any clue that some of the "ladies" they recognize as wonderful fans are anything but. The Q & A was no better. Only the core group knew about first cancellation. Only the core group was let in on the door decorating contest. Only the core group was fully informed of the schedule of private events. Most people did not get a schedule until the 3rd cruise day. I paid for the Texas Tenor charter and was treated like an intruder. I am a fan of the Texas Tenors, but I will never do another one of their charter cruises. Think twice before booking with a charter group. It is not as fun as it sounds. I never did get close enough to have my CD's autographed...which the seller guaranteed would be autographed. Lesson learned. I usually enjoy the RC singers and dancers, but not this time. The dancers were fine and did their best. The singers were the worst ever. I really mean that. After fifty plus cruises, these singers were the worst. Tone deaf...out of sync...no projection of voice...monotone...zero harmonizing...awful. Lots of people walked out of both shows. The 70's disco music on the promenade was just as horrible. That young man hit so many sour notes. It was cringe worthy! The comediennes were a blast. Family friendly and adult comedy was just awesome. Enjoyed that a lot. The Cruise Director and his staff were really nice and very entertaining. The trivia was always enjoyable and those who hosted were always very funny. The Schooner bar piano player is one of the best I have ever heard. His nightly shows were always great. The Schooner Bar staff is also to be commended. Always great service. The food on our cruise was fine. There was always plenty to select from. If anyone dares to say that there is no selection food on this ship, they did not read their daily compass! As I said in the beginning...Dazzling and Disastrous!   Read Less
Sail Date February 2015
We have been on a number of cruises on several different lines, and RC never disappoints. The service is excellent from the wit staff to the cabin stewards. I wish there had been some "enrichment activities" but as far as I ... Read More
We have been on a number of cruises on several different lines, and RC never disappoints. The service is excellent from the wit staff to the cabin stewards. I wish there had been some "enrichment activities" but as far as I could tell there were none other than Port Talks which are just where to shop advertisements. Guess what Diamonds International is everywhere. As for the ship it was sparkling clean, modern looking, and well equipped. I especially enjoyed the free Seattle's Best Coffee just forward of the fancy latte shop. Johnny Rocket's was great and well worth the modest charge. There is an outdoor promenade deck that with a little stair climbing at the bow you can walk the entire circuit of the decks, much better than the tiny jogging track topside. • Personal Background Information - highly educated, well traveled (50 countries) • Travel To Port of Embarkation - I drove, wife flew • Hotel Info (if any) Tremont House in Galveston, walked to Cruise Terminal (3 blocks) • Embarkation - pretty smooth, but agent gave us wrong keys at first, so that was slow, after that boarding was smooth, bags already there waiting on us. • Stateroom - fine, standard "superior ocean view w/balcony • Ship Info - Gross Tonnage 138,279 Length 1,020 ft Max Beam 157.5 ft Draft 29 ft Cruising Speed 22 knots best feature a promenade that encircled deck 4 (except at bow you had to climb up to deck 5 for a complete circuit) • Dining - good in MDR (service great), great in steakhouse, excellent at Johnny Rocket esp. the Apple Pie) Too bad that some cowboys had to wear their ball caps at dinner. • Activities (didn't use) • Children's Clubs (didn't use) • Staff & Service excellent throughout • Entertainment (didn't use much, shows I went to were fine) • Shore Excursions (didn't use, done 'em all anyway) • Disembarkation - smooth and fast, much faster than expected really • Summary great cruise, quality service, good value. Read Less
Sail Date January 2015
Embarkation tedious and long lines, but guess that is to be expected. The ship itself is lovely. Food in the windjammer could be better...this is our third cruise, and the food quality has definitely gone down. The food in the dining room ... Read More
Embarkation tedious and long lines, but guess that is to be expected. The ship itself is lovely. Food in the windjammer could be better...this is our third cruise, and the food quality has definitely gone down. The food in the dining room is good, but very small portions. We frequently requested either double appetizers or entrees as we found ourselves leaving dinner and being hungry in an hour! Our waiter was not very friendly and rarely smiled or spoke. I don't think he appreciated our requests for the extra appetizers or entrees, There may have been a language barrier though...not really sure. His assistant continued to push the bread/rolls on us all week even though we always refused...thinking they wanted us to fill up on the bread instead! The strip steak was horrible. The salmon was good. The lamb was very good. Shrimp was ok, we missed the lobster night. The desserts were very average...not enough good chocolate in the dining room or windjammer. Everyone made a big deal out of the cherries jubilee, which to me tasted as though someone had thrown a can of pie cherries into the microwave and heated them up! Would like to see more cake or brownies offered. We really did enjoy having a carafe of coffee and breakfast brought to our room each morning...that was our alarm! The coffee is very good! We also ate breakfast in the windjammer, but enjoyed having coffee and a small breakfast to nibble on while dressing in the morning. The room "service" was excellent and always delivered within the time frame requested. We had requested a table for 8 for dinner, and ended up at a table for 4 but did enjoy their company, so no big deal. We did not try any of the specialty restaurants. Despite the average food offered on the ship, I did manage to gain weight that week! The variety and quality of activities on the ship is excellent! There truly is something for everyone on this ship and we were never bored or lacking in an activity we wanted to participate in. Despite the number of people on the ship, it never felt crowded, and you could get away to a private quiet area if so desired. Pools and hot tubs very nice and not overly crowded. Solarium (or adult only pool) nice to get more quiet and out of the wind if need be. We only went to one show, he was a comedian and I cannot remember his name, but he was very funny and had me laughing the whole way through his show...he is very heavy, obese if that helps any!! We checked out the skating rink and it is tiny, so decided to forgo that show. Husband climbed the rock wall and enjoyed it. We had fun watching others try out the flowrider. The gym looked to be very well equipped with its own hot tub. We did try to walk a couple miles a day on the track and enjoyed that...nice to exercise and have an awesome view at the same time, although it does get a little crowded with non exercisers walking in your way. The nightclub was a lot of fun! The bars were fun as well, and many very good dancers to watch! We are not gamblers, but did enjoy having a few drinks at the casino bar, and it was very well attended! Looks to have been a gamblers dream as far as the available games, etc. We had an inside cabin which was very well laid out and designed. It did not feel as cramped as previous inside cabins we have had although believe it was the same square footage...just very well designed. Large closet with plenty of hangers for both of us. Plenty of drawers for storage. Mattress was excellent and had no problem being rocked to sleep each night! :) It was very quiet as well, even during the day. Shower is very small and round, but I actually enjoyed it as I could stick my elbows out and steady myself if the ship was rocking! Adjustable height shower head very nice as well. We loved being on the 9th floor and would do it again as we could take the stairs up and 2 floors and be at the pools and windjammer within 45 seconds of leaving our room! Our room attendant was excellent and straightened up it seemed anytime we left the room, even re made beds after naps, and came back to turn down sheets during dinner. Kept bathroom neat and well stocked with fresh towels. As far as ports, Falmouth, Jamaica was our first. The enclosed shopping area is ok, very commercial and touristy feel to it. We ventured out of the gates to see the real Falmouth, and fairly quickly re entered the port area. We were hounded by pushy locals trying to sell their goods and begging for money. It was dirty and smelly...thinking sanitation may be a problem. Lots of locals who appeared to be homeless and smelled as though they had not had a bath in quite a while. Not to be critical, but this is obviously a very impoverished area. I would do an organized excursion, or just stay on the ship next time. Next stop..Grand Cayman. We tendered, but waited a couple hours to get off and had no problem getting off and didn't wait at all. We left the tender area, turned right and walked 10 minutes to Eden Rock which is a snorkel and dive facility, not an organized excursion. It was awesome and cannot recommend this place enough. We rented all snorkel equipment for $14.00 per person. a locker for $5.00. They have a bathroom where you can change. It is a rocky entrance so you climb down a ladder and must swim out about 100 yards to the reef, actually 2 reefs...devils grotto and eden rock. The reef is a good ways out so not really for swimmers who are not confident, although they do provide life vests. It was outstanding and I swam the length of both reefs 4 times it was so beautiful! It was not crowded at all and no lines. Saw plenty of parrotfish, black durgon, sergeant major, reef squid, tarpon, trumpet fish and rock beauty. This is supposedly the best shore snorkeling in Grand Cayman and I believe it!! Very inexpensive and a wonderful, easy activity!! It was fun to snorkel over the divers going in and out of the caves at devils grotto. They had some loungers so laid in the sun for a while to dry after rinsing in the outside shower, changed and went to lunch before getting back onto the ship. Grand Cayman is quite the opposite of Falmouth...very clean and lovely. Never felt intimidated at all. Next stop Cozumel. We took a 16.00 cab to Nachi Cocum beach club and loved it. 55 per person for use of facility all day, all food and all you can drink included. Loungers under shade. Not crowded, only take 100 reservations and had plenty of space to ourselves. Pool, hot tub and swim up bar. White sand and turquoise water...lovely! Service was good, food was very good. Reserved this online directly with them before cruise. Great value and no hassle. Would do this again in a heartbeat! We did the self express disembarkation...guess we got off quicker but not really sure...you take your own luggage down, still long line to go through customs. It was nice to have access to our luggage until the last minute versus putting it into the hallway the night before though and would do this again. The cruise was a dream, loved every minute!   Read Less
Sail Date January 2015
Having traveled more than 15 times on many different cruise lines. we took our first cruise on a Royal Caribbean ship. The company makes claims they are the #1 cruise line in the business. Don't believe it. They may be #1 in passenger ... Read More
Having traveled more than 15 times on many different cruise lines. we took our first cruise on a Royal Caribbean ship. The company makes claims they are the #1 cruise line in the business. Don't believe it. They may be #1 in passenger volume but NOT in cruise quality. Their promo offers for attractive On Board Cash Credits becomes a "bait & switch" tactic. Once on board you discover how expensive EVERYTHING is on the ship. The OBC dollars are quickly consumed. If you are booking a cruise because of the educational programs offerred on board such as Photo Techiniques, Computer training, art & painting classes, etc BEWARE. They may be listed in their brochures but once out to sea you will not find them. If you are interested in Rock Wall climbing, or loud native music you will find out...right along the other 4000 passengers on board. On a positive note, the food quality and selection are excellent. And the stateroom staff are outstanding despite the fact that the cruise line company does not pay them a salary. All the money the staff gets is derived from the mandatory gratuities imposed on the passengers. You will get a clean ship with clean staterooms but don't try to communicate on WiFi or use your cell phone. The service is expensive, slow, and poorly designed. The check in and check out processes are sheer madness. Allow many hours ! Read Less
Sail Date January 2015
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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