Sail Date: June 2018
By way of background this with my first cruise with Royal Caribbean having previously cruised with P&O and Disney. I am a Brit (relevant as we are never as effusive as our US cousins) and travelling with my Mum on a girls holiday. The ... Read More
By way of background this with my first cruise with Royal Caribbean having previously cruised with P&O and Disney. I am a Brit (relevant as we are never as effusive as our US cousins) and travelling with my Mum on a girls holiday. The trip was 12 nights to the Baltic from Southampton. Ship I know that Navigator of the Seas is due for a dry dock but generally the ship was in good repair even if some of the décor is a little dated now. The ship is of a good size and easy to navigate. I found the boards at the lift (elevators) both useful and informative. This did not of course prevent me regularly walking up the wrong corridor to reach my cabin! Cabin We had a Grand Suite (15654) on Deck 10. This was of a good size (particularly the bathroom) and was kept spotless throughout by our cabin steward Joseph who was friendly and keen but due to limited English we didn't exchange much more than pleasantries in the corridor. The suite had a sofa bed as well as the main bed which worked well for Mum and I giving us both separate sleeping areas. Before cruising I had read a lot about uncomfortable beds but both of us had no issues at all and slept very well. Suite Benefits I know there are a lot of questions about the benefits of a suite and whilst there is a generic list I think there is variety in practice. By way of summary we had: Priority Embarkation Concierge Lounge with canapés and drinks from 5-8pm daily and continental breakfast Breakfast service in Chops Grille Dedicated Seating Area in Metropolis Theatre Reserved Seating on Deck by the Main Pool Priority seating in Anytime Dining Priority Disembarkation from Vintages with Patricia our concierge Dining This is one of two areas where I had issues. We had anytime dining. Firstly if we hadn't had priority seating with our gold card the wait would have been untenable. I heard reports of well over an hour waits. On previous cruises the majority of our dining was in the main dining room at night however due to a mixture of quality of food and menus that held no appeal whatsoever other than 3 nights we dined in the Windjammer. Other guests in the concierge lounge reported long waits and cold or poor quality food on main dining. In one case dinner took 3 hours due to shocking waits between courses. Onto more positive aspects of dining, Chops Grille was fantastic for dinner and the Windjammer was consistently good and often had many of the choices from the main dining room. As there seems to be an obsession with Lobster on the boards I would highlight that this was only available once in the main dining room (second formal night) and as I dined at Chops that night I can't comment on whether it was also available in the Windjammer. Entertainment and Activities First the good: the Soul group that headlined the first night and Tenors Unlimited were excellent. I can't comment on the comedians or musician as we didn't attend those nights. Darren Day was also on the cruise as a headliner and whilst I didn't see the show I think the term headliner is stretching the term. Outside the main theatre the ice show was enjoyable and the guitarist playing on board was always pleasant to listen to. Onto the bad: the ships own performers who did 3 shows (I saw 2) were awful. The quality was frankly embarrassing. With a couple of exceptions the dancers were untalented and disinterested and the singers were decidedly average. We voted with our feet. Service In our cabin and the concierge lounge service was faultless. Elsewhere on the ship there was the usual mix of great, good and fair service. I don't make any particular demands on the staff so can't comment further. Ports and Shore excursions We predominantly self toured with the exception of St Petersburg where we took 3 ship tours (Hermitage (and Gold Room), Peterhof and Fountains, and, a folk evening at the theatre). All ship tours were well organised and the folk evening in particular was fabulous. Slight niggles: the ship could organise disembarkation at St Petersburg better as it was a melee and we were delayed over 30 minutes when 5 from our tour got stuck in the queue which had just stopped moving in the immigration hall. Oslo was visited on a Sunday and it was shut. Unfortunately the same could be said for Helsinki as it was the Midsummer holiday and all shops and some museums were shut. Internet The internet merits its own comments. The speed was particularly poor and in no way could you stream. Embarkation and Disembarkation Both were extremely easy with no issues whatsoever. Summary We have had a wonderful trip and would cruise again with Royal Caribbean. Read Less
Sail Date: June 2018
Boarding as always with RC very easy and slick. Great cruise destinations although four port days with the two middle days being St Petersburg was very tiring as we had booked the two day tour of St Petersburg which i0 hours each day. ... Read More
Boarding as always with RC very easy and slick. Great cruise destinations although four port days with the two middle days being St Petersburg was very tiring as we had booked the two day tour of St Petersburg which i0 hours each day. It was also quite crowded at the main attractions, but the world cup was on so that didn't help. Food and service in the main sapphire dining room was poor we had five night speciallity dining package which was good so only had five nights dining in the sapphire dining room. the other two nights we spent in the windjammer which was better by far then the main dining room. We were on Navigator in December 16 and the main dining experiance has certainly got worse. not that it was that good then either. The entertainment was also exactly the same as December 16 vertually word for word and dance for dance. Read Less
1 Helpful Vote
Sail Date: June 2018
We have visited the Baltic before and realised that there is much more to see and do than one cruse can cater for. We were in a Grand Suite on deck 10 which was roomy and clean. The suite attendant was efficient but we would have expected ... Read More
We have visited the Baltic before and realised that there is much more to see and do than one cruse can cater for. We were in a Grand Suite on deck 10 which was roomy and clean. The suite attendant was efficient but we would have expected a resupply of fruit on a 12 day cruise. The MDR was a disappointment from the start. The two of us were assigned to a table for ten and no one else showed up! Nevertheless it still took almost two hours to get served and the food was mediocre and lukewarm. The next night (a formal evening) we went to Izumi where the food and service was excellent. The following night we did not like the menu in the MDR and ate in the Windjammer. Our actions prompted both the maitre’d and concierge to interrogate us as to why we were not using the MDR. Judging by the amount of people in the Windjammer we were not alone. We spent the rest of the cruise dining in the Winjammer, Izumi and Chops Grill. All were good but the service in Izumi got very slow towards the end. With the exception of the Ice Show, which was excellent, the production shows were poor. There was no spectacle and the songs were by and large unknown. The cast seemed disinterested and just went through there paces. To make matters worse much of it is mimed. By contrast the ice dancers really look like they are enjoying themselves and as a result so does the audience, The featured performers were average to good. The shore trips organised by RCL were very good with excellent guides. In St Petersburg we participated in the 2 day exclusive tour. As There were only 16 participants the guide was able to get us around quite quickly without the need to be constantly round up stragglers. This meant we had more time in locations. I do not think we could have seen more in the two days. Embarkation and disembarkation were effortless in both cases taking less than ten minutes. Read Less
Sail Date: June 2018
We had a lovely cruise vacation experience. The crew and staff on board did a great job, working very hard to make sure all your wishes and desires are accommodated. We did only shore excursions through RCI some of which were better ... Read More
We had a lovely cruise vacation experience. The crew and staff on board did a great job, working very hard to make sure all your wishes and desires are accommodated. We did only shore excursions through RCI some of which were better than others, times in some of the ports felt very short and lead to feeling rushed on some of the excursions. Really heavy traffic in some of the ports of call also lead to some discomfort and resulted in delays. Cruising is becoming increasingly popular and it seems that the smaller ports of call cannot accommodate and handle the amount of ships and guests flooding their shores. These were minor issues and I believe ultimately it's what you make of every situation. If you go with an open mind and a bit of patience your vacation experience could be just as great. The variety of entertainment was also very good. Some of the shows were a bit load and some events resulted in the promenade getting flooded with too many guests. If you don't mind to stay clear of over crowded areas while activities are happening then you should be in good shape. Read Less
Sail Date: June 2018
The cruise was good, as was the food and entertainment. Cruise ship staff were excellent. If I have a criticism it would be the distance the ship was docked from the the town/city we were visiting, also the length of time we were ... Read More
The cruise was good, as was the food and entertainment. Cruise ship staff were excellent. If I have a criticism it would be the distance the ship was docked from the the town/city we were visiting, also the length of time we were allowed to spend on shore at some ports of call was not enough. Food/Dining Cabin Entertainment we all excellent I would go again, but would necessarily go shore at all locations. Tallinn and Saint Petersburg were the highlights of the cruise and would highly recommend visiting them. I did the one and a half day St Petersburg trip. This was very good, but don't expect to see everything, at the places you will be visiting as the museum's and the crowds, are huge. This makes it difficult to get around. Also the is very little time for shopping. Except for one place they take you to, which, is quite expressive. Read Less
Sail Date: June 2018
Wanted to visit St Petersburg and do it with family. Overall a very positive experience but not sure if cruising is for us. It’s campervan all the way now because we’ve just bought one. Royston excursion manager excellent and well ... Read More
Wanted to visit St Petersburg and do it with family. Overall a very positive experience but not sure if cruising is for us. It’s campervan all the way now because we’ve just bought one. Royston excursion manager excellent and well organised,plus getting on and off board smooth. Security checks slick and organised. I had researched a number of ports so new what I wanted to do. We wanted to experience the midnight sun. Cruise compass daily magazine informative and useful. We would have liked a short talk about ship soon after boarding so that we could become familiar with layout and what to expect. State room attendant very friendly and efficient. Parking at port efficient and made embarkation easy as luggage boarded for you the same goes for disembarkation. Drinks package a must and worry free if you want to enjoy the large variety of drinks. Choose front or outside cabin if you want plenty of room. Read Less
4 Helpful Votes
Sail Date: June 2018
Although the ship is in need of a few repairs, all in all its still in good shape. The entertainment is good in all areas especially the main theatre. Service is good as you would expect from Royal. The highlights have been with ... Read More
Although the ship is in need of a few repairs, all in all its still in good shape. The entertainment is good in all areas especially the main theatre. Service is good as you would expect from Royal. The highlights have been with the tours we have chosen. With the cruise tours been to expensive with went with Alla Tours and I have to say they are the best we have ever had from a cruise ship. From the ease of booking and dealing with them, to the expert and friendly guides. I would highly recommend them. Our cabin was spacious and clean with a extra large balcony at the rear of the ship, sometimes sute did lodge outside but room attendant kept it cleaned. The ship was just the right size for us not to big and not to small. The main theatre had two shows a night which were very good. Read Less
Sail Date: June 2018
Needing a wheelchair adapted balcony stateroom this was the only cruise available 9 months ago. My husband and I have cruised with RCI many times and deceided that as we had never been to the Baltics before we would give it a go. Much ... Read More
Needing a wheelchair adapted balcony stateroom this was the only cruise available 9 months ago. My husband and I have cruised with RCI many times and deceided that as we had never been to the Baltics before we would give it a go. Much of the ship is looking a bit tired however Navigator is due for a re-fit soon. The stateroom was ok the cabin steward very attentive without being intrusive. We refuse to use the main dinning room (Saphire) due to a bad experience last time with the service. Windjammers, offers a buffet style dinning option that is, in our opinion, far superior although the downside is you don't get to dine with the same people each night. The shows are generally great yet if you've sailed within the last 12 months expect some repitition. Oslo was a lovely clean place. Great people and the food at Olivias by the harbour was reasonably priced. Slight difficultly with drop kerbs in some parts which limited us as to what we could reasonable manage. Copenhagen was a bit tramatic due to the lack of drop kerbs at the drop off, but once in the centre was easy to get around. We ventured to the Tivoli gardens only to find no wheelchair access. Again not the cheapest place to grab a bargain or enjoy a reasonable priced coffee but hey your on holiday. Tallin we opted for a shore excursion as I knew that the old part was cobblestones. Even in the coach it was a nightmare. The amount of tramlines and potholes making it a very uncomfortable journey. My advice would be to save your money, walk off the ship and take a look round the stalls at the harbour. St Petersburg private tour which was amazing fabulous can't wait to return. Our driver stopped every time my husband wanted to, got him off the mini bus, loaded him back on. Our guide, Yulia was terrific and promptly brought out an ipad for the bits that my husband couldn't get close enough to. The Hermitage was totally accessible, they have a wheelchair stairlift at the rear then lifts to the floors above and disabled toilets. The Church of the spilt blood was just as accessible. Hell sinki - waste of time! Took the Wheelchair Adapted tour. Held captive for 1.5hr thought it would never end. Absolutely Not Suitable for Wheelchair users unless you like to be thrown about and go up and down side steets, see Marks & Spencers, H&Ms and a Post Office. Several people complained and were given complimentary meals. Skagen A pearl of a place. Probably took 20 mins to walk in to the centre but very flat and lots of drop kerbs. Quaint place with lots of shops and galleries. Stunning! Shops on the ship are a bit rubbish. Despite the 50% off flash sales you can generally get the same goods cheaper on shore. The connoisseur club (cigar, smoking room and bar where good conversation is had without background music) had the best crowd of people you are every likely to meet. Up to 20 of us made our own entertainment each night. Sandor our bar man was brilliant. Such a shame this room is being abolished. Not everyone smoked but had come to join the ad hoc singing, laughter and conversations. 1st time we've been to the Spanish Tapas Sabor food was authentic and very delicious. Staff were attentive. Previously visited Chops and Giovannis which I would also recommend. Would def go back to a few places. But as they are getting rid of the smoking room (my husband doesn't smoke) we're heading back to P&O in 2019. Read Less
2 Helpful Votes
Sail Date: May 2018
Chose the cruise because of good price for the balcony cabin. Very nice cruise. Enjoyed a lot. I tried many other cruising companies and this was my first cruise with RCI. My expectations were high and ibfigued out that there is a tiny ... Read More
Chose the cruise because of good price for the balcony cabin. Very nice cruise. Enjoyed a lot. I tried many other cruising companies and this was my first cruise with RCI. My expectations were high and ibfigued out that there is a tiny difference to other companies. In some issues RCI were slighly better (MDR), in some NCL was better (shows), in some MSC was better (design) and in some Princess were better (for children). But usually RCI are the most expensive so value for money is not the best. Anyway, if find good price would choose RCI but only new ships as this one showed its age. This cruise was tailored especially for British guests. So fifty percent of shows were some UK comediants that were not so interesting for non UK guests like us. Moreover, looks like RCI just copied PnO entertainment program. So instead being RCI the ship tried to be PnO. The real difference is in a very high level crew members and very good MDR food. Read Less
Sail Date: May 2018
The overall cruise was great. The ship is amazing considering it's a floating hotel. The room was adequate but slightly dated and showing signs of wear and tear now. The staff were all amazing, the restaurant staff make all the ... Read More
The overall cruise was great. The ship is amazing considering it's a floating hotel. The room was adequate but slightly dated and showing signs of wear and tear now. The staff were all amazing, the restaurant staff make all the efforts to serve you with what you need and want at all times and are very friendly and helpful. The excursions were overly expensive and the bookings teams are obviously geared to get you to book with them rather than necessarily giving the most appropriate advice. E.g. in Oslo there was an excursion to the statue park by coach which I forget the exact price, but was expensive. We chose to do a bit of research and used Google maps. We walked there which took around 45 minutes and got a team back to the harbour which cost £3.50 or 350 nok. In Bruges we were informed the local buses were infrequent and expensive. However the booked excursion cost $52 each and was only for 3 hours in the city. As soon as you got off the boat However, local coach companies were there offering coach travel, to the same car park as booked ones for €20 each which ran every 30 minutes. Do a bit of research for where you're going before you get there would be my best advice. Also the provisions for under 3s were abysmal. The room was small and offered a few toys on a soft play mats. The activities which ran at 9 am on cruise days were a joke. One day it was bubbles, this consisted of a few bubble wands, most of which were too big for the tiny cup that had the hand soap and water solution in. Needless to say the children were bored in around 30 seconds. The second was story time, which was 2 books on a table. Also, we weren't informed before we travelled , but children who aren't potty trained and would normally wear a swim nappy are not allowed in the pools. My daughter is 2 and shouldn't really be allowed in the pool, but there is no way I could take my water baby on holiday where she could swim almost every day, and say no to her. So you can fill in the gaps. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

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