2,352 Royal Caribbean Navigator of the Seas Cruise Reviews

The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good ... Read More
The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good and we did have a great time in all the ports we visited but I was very disappointed in the condition of the ship. Navigator is looking very old and tired and is in need of updating. Windjammer in particular was in a bad way. Carpets were dirty, stained and everything is sticky and the aft windows were filthy. Carpet on stateroom corridors was also dirty and stained. Sofas and chairs in the R Bar were saggy and uncomfortable to sit on. Too many things to mention but this is the general state of things throughout the ship. State room - this is not a criticism of the cleanliness and our room attendant kept it spotless but the room décor, fixtures and fittings in the bathroom were all in need of some tlc. The toilet basin was cracked and the bathroom vanity top was chipped in several places. Chrome on the taps had lost it's sparkle and was discoloured and the mirrors were looking old and tatty round the edges. The balcony was in need of painting - rust everywhere and big flecks of paint were dropping off onto the balcony floor on a daily basis. On deck the deckchairs were the very old, the plastic strip with gaps type - newer much nicer chairs were stacked at the back - unused. The state the ship was in was not good and I am very disappointed and not something I would expect from Royal Caribbean. This cruise was much anticipated, it was not cheap, we had saved up for a long time for this and were really looking forward to a bit of luxury and pampering. The pampering part was there in abundance as it always is on a Royal Caribbean Cruise but the luxury was very much lacking. I have never sailed on any other cruise line and have always been loyal to Royal but after this I am seriously looking towards other lines. I read somewhere that Navigator was once the biggest cruise ship in the world and there is a sadness I feel about that when I think about the state it is in today. It must have been a wow in it's day but there is nothing wow about it now. I have sailed on Royal Caribbean ships that are older than this and none of them were anyway near in such a bad state of repair. I am returned home now feeling very disappointed and let down. This Royal Caribbean cruise most definitely did not match the hype. Time for Royal Caribbean to stop treating it's UK customers like second class citizens with these old ships - they need to send a new ship to Southampton - and soon. People will walk - there are plenty of new alternatives out there and going by comments of our fellow cruisers on this particular cruise it will happen soon if they continue to send us these tired old ships. The staff clearly love this ship and are loyal to it. Many of them have been onboard for years and their professionalism and 'happy to work here' shine through as they go about their jobs. Without them - this cruise would have been a total washout for me. Wine and Dining... Food was good and hot in both Windjammer and Main Dining Room. Service was excellent and the staff in both were friendly, attentive and very professional. Wine List … wine is my drink of choice. Booked and paid for the all inclusive drinks package so I was a bit worried I wouldn't like the choice they had to offer. It took a few tries but I finally tracked down a nice French one in the Windjammer of all places. Also found it in the Schooner Bar. Worth hunting for and I was happy in the end! The Sauvignon Blanc on offer in the promenade bars are mainly Californian/New Zealand. Kim Crawford is the one they tend to push if you ask for a Sauvignon Blanc which I don't like at all. Just a personal choice though - I think the wine list does cater for the majority of folk. And will somebody please buy the R Bar a blender? Whoever heard of a cocktail bar without one? Pina Colada on the rocks just doesn't work! Entertainment and Activities... Fabulous. Every single show we went to in the theatre was amazing. The acts were top class - from opera to pop, West End to TV, comedians, magician, hypnotist - the list goes on. Bobby Davro one night. Ice show was amazing. Loved the themed parades on Royal Promenade especially the 80's one. Guy playing the piano in the Schooner Bar was fab. Cruise Director Marc Walker was lovely and always had time to say hello. Service... Also fabulous. I haven't a bad word to say about anything. Service is what Royal Caribbean does best and why it has been my cruise line of choice over the years. Ports and Shore Excursions … Southampton Drove to Southampton the day before our sailing. Stayed at the Grand Harbour Hotel and parked our car at ABP for the duration of our cruise. We self-disembarked at the end of the cruise and walked straight off the ship and were on our way home by 7am. Very easy. Ports and Shore Excursions... Not listing all the ports because for mainland Spain we did our own thing, visiting family and friends. Palma, Majorca We booked the Royal Caribbean Catamaran Experience. A coach took us the short 5 mins ride to the harbour. Food (sandwiches) and water were provided but beer etc was extra cost. We sailed to and stopped in two locations where we were able to swim, snorkel (equipment provided) and sunbathe. It was well organised and something different to the usual cruise excursion. Well worth doing this excursion and good value. I think it lasted for around 3-4 hours. If you want do something a little different than the usual coach trip, then I would recommend it. Hint... get to the nets as soon as you get on if you want a good quiet spot to sunbathe - the seats may be shaded but the nearby speakers play music way too loud. Gibraltar We walked to the main square (about 15-20 mins walk) and queued for a tour taxi to take us up the rock. We had a very long wait because there was another cruise ship in port that day and because they docked earlier than us - they took all the taxis. By the time we'd got to the taxi rank all the tour taxis were gone so we had to wait for their return. The first batch of taxis started returning around lunch time. My advice is to check if there are any other ships in port the day you are there - if there are you may be in for a long wait in a very long queue! Some people gave up queuing and took a regular cab to the cable car to take them up the rock but we later found out that the queues for the cable car were even longer so I think we made the best decision to stay put and wait. Our tour took us to St Michael's Cave, the Great Siege Tunnels and to see the monkeys. The majority of taxis carry 8 -10 passengers so be prepared to share with others waiting. We paid him £30 each for adult and half price for children. This fare included entrance fees. Tours last about 2 - 3 hours. Well worth the money (and wait!). Hint … there are 2 taxi queues in the main square. Regular taxis which aren't licenced to go up and tour taxis which are. Guess which one had the longest queue?! Lisbon - amazing city. Ship docks just a few minutes' walk from the main square. Lots to see and do. Unfortunately, we arrived during the hottest heatwave ever. It was impossible to spend much time walking round in the heat so sadly we had to give up and go back to the ship to cool down. We have vowed to return one day - when it's colder! Hint... don't go in the middle of a heatwave. Read Less
Sail Date July 2018
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets ... Read More
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets etc. Makes you wonder what the rest of the ship is like. Biggest thing was lack of staff (assume lots of staff have been robbed to staff new ships). So difficult to get served by a waiter, so go yourself but then can't get served at the bar for ages due to lack of bar staff. The Star lounge on a couple of occasions had one bar staff and one waiter. Other bars were the same. Food in the Windjammer buffet was very good. Tried the main dinning room once and service was slow. Entertainment was good in the main theatre, but as this was in the school holidays with over 1000 kids there was no real entertainment aimed at them (classical violinist and four opera singers did not go down well with my grand children). Other lounges were ok, but lacking unless you like a three piece band. Quizzes were ok, but staff lacked experience and most could not use a mic, hence sound very fuzzy and distorted. Over all entertainment staff were armatures with no training. Disembarkation was a nightmare with no communication and delays all round. Overall, we are looking at other cruise lines as RCL have lost the plot, and seem to have forgotten what they are in business for and for whome. A very dangerous thing for a business to do. Read Less
Sail Date July 2018
1st cruise booked as a special occasion for our 25th anniversary. Travelled with 2 children 11 and13 years. Cruise was overcrowded with queues for everything. Activities over subscribed. Staff looked exhausted and harassed and couldn’t ... Read More
1st cruise booked as a special occasion for our 25th anniversary. Travelled with 2 children 11 and13 years. Cruise was overcrowded with queues for everything. Activities over subscribed. Staff looked exhausted and harassed and couldn’t cope with numbers on board. Communal areas dirty. Food in main restaurant was hit and miss and sent food back on several occasions, but because service was so slow gave up and ate sandwiches and pizza in cafe. Buffet area was completely overwhelmed every morning, and struggled to find a table. Tried signature restaurants chops grille was excellent. Jonny rockets served stale buns after a 45 minute wait. Complained and left- still waiting for an apology from RC. The shore excursions we enquired about were sold out, so just made own arrangements and saved over 50% for better quality trips. Overall this was a very disappointing experience and I will not be booking another cruise. Read Less
Sail Date July 2018
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great ... Read More
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great and we had a fab time with some great entertainment. The entertainment team were great. Flowrider I think should be a bit better organised - kids were having to stand and queue in full sun for long lengths of time - this put my lad off so he only went on twice. Perhaps some form of ticket system would be better. Some great films were shown on big screen - would be good if this filtered through to TV’s in rooms as we started watching films but had to miss end to go and get ready. We did feel that Royal Caribbean want to charge you for everything. We had the drinks package but they wouldn’t let me get a soft drink for my kids and wanted to charge us $10 per day per child for soft drinks package. We were given soft drinks cups to refill which we did for the kids but they couldn’t go and get a drink with them. Food and drinks were good quality and plenty of it. The cafe promenade was great for a late night snack. Favourite bar was Star Lounge and Two Poets pub - Ian Miller was brilliant and staff were great. Overall a great cruise but ship needs some work. Read Less
Sail Date July 2018
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my ... Read More
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my wife's birthday fell during the cruise. Last year there were strawberries dipped in chocolate and a card in the room the night before her birthday. This year nothing. My main problem with the navigator a lack of a central area. The shopping street reminded me of Ocean Terminal in Edinburgh. It was basically shops and eating/drinking places with a view of the sea. Which is what Ocean terminal is. The likes of the Captains Party lacked a central place to be where you could sit and watch. The 70's night was a damp squid compared to Rhapsody. Not enough seats in the bars. Too many chairs on the deck taken by towels without owners for hours and RCI doing nothing about it. We have learned a couple of things from the cruise. We won't be sailing again from Southampton on the first week the English schools break up. Cruisers numbers were 3005 of which over 1000 were children including our one!. It wasn't the multi-national holiday we had last year. Vast majority were from the South of England. Yes honestly we did enjoy it. Perhaps we will stick to the smaller ships. No idea what 5000 people would be like on the bigger ships. More likely to fly to cruise than leave from Southampton. Cabin was excellent on Deck 12. Great view. Easy access to the pool deck. While the headliners were good the in house shows were tired and need updating. Read Less
Sail Date July 2018
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? ... Read More
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? Did not try for a sunbed as by 0930 they were covered in blue towels, and stayed that way.Something needs done about hogging the beds. The ship itself really needs refurbishment. Our balcony cabin deck 8 was very clean and kept donut the fabrics and fittings are faced and worn. There seems to be a combination of sell sell sell and more of the same in the Street The dining room etiquette has gone to the dogs, anything goes on any night especially formal evenings. If you wear smart casual or formal chances are that your eating companions will be interested shirt shorts and flipflops with optional baseball cap !!! Royal Caribbean are a great cruise line and I am due to go again with them,they are lucky that the crew are excellent in dining room and cabin cleaning and that they try everywhere to give good service. Read Less
Sail Date July 2018
Its a floating mall with too many people and too few hours ashore at ports of call, The North Atlantic is too cold even at the height of summer: literally too windy and/or cool (or even rainy) to enjoy being outside for a good part of the ... Read More
Its a floating mall with too many people and too few hours ashore at ports of call, The North Atlantic is too cold even at the height of summer: literally too windy and/or cool (or even rainy) to enjoy being outside for a good part of the time. Especially galling is RC letting guests reserve lounge chairs in the pool areas, when it was nice out, by leaving their towels and whatnot there as they go do other activities and don't use those loungers. 3,000 people, or whatever it is, is too many - my advice is find a smaller boat if you feel you must cruise. Itinerary: 1. We arrived in Le Havre on a Monday which meant the main museum in town (the Malreaux) was closed and those who did the Rouen tour were disappointed to find that the Joan of Arc places of interest were also closed. What kind of company books these tours when they know the main attractions are closed? Why wasn't the itinerary set up to be at sea on a Monday when most museums in Europe are closed??? 2. Lisbon: Been there before and looked forward to it but the Al Fama neighborhood the boat conveniently pulls in next to means its now swarming with 3,000 fellow tourist so there is no sense of a local feel - and the hours allowed there were few (back on the boat by 3:30PM!) 3. Vigo, Spain - a pleasant surprise; I'd go back to experience its restaurants for dinner,etc. - but not on a cruise because of course you have to be back on the boat for dinner. Would have loved to have gone to the beautiful Roda beach island at the mouth of the harbor via ferry but the boat's arrival/departure time simply wouldn't allow enough time for that, so another minus for the boat's itinerary in-spite of the cool city of Vigo. All other days were the dreaded "at sea" with the staff trained to be annoyingly cheerful and in your face ("Washie, washie!"), only slightly less annoying than the children running amok and their awful parents hoarding the loungers. Even enjoying the balcony as a refuge was a a problem as wifi there was spotty with too much steel around it apparently and wifi disconnects repeatedly. And you pay dearly for that service (around US $25/day). Never again. Read Less
Sail Date July 2018
This was our first cruise, chosen as I had recently been disabled. The whole experience was trouble free, great staff who always had the customers experience as no. 1 priority. The ship environment was clean and safe, and posed no ... Read More
This was our first cruise, chosen as I had recently been disabled. The whole experience was trouble free, great staff who always had the customers experience as no. 1 priority. The ship environment was clean and safe, and posed no problem for myself, the staff were always at hand to offer help and assistance when required. The cabin chosen was clean and functional, and served our needs well. We tried the Windjammer for breakfast, and the main dinning room for evening dinner, the food and service offered was excellent, particularly the more personal approach offered in the main restaurant where staff were attentive and knowledgeable . The onboard facilities were excellent, and the professional standard of the entertainers was much appreciated. All in all a most pleasant hassle free experience proven by the fact that we have already booked our next trip with Royal Caribbean, while we were aboard . Read Less
Sail Date July 2018
Family celebration with a total of 11 adults and children. Several had more, some less cruise experience. Started off with having to call because of candy wrappers, and crumbs on couch and near full windows of our suite. Luggage did not ... Read More
Family celebration with a total of 11 adults and children. Several had more, some less cruise experience. Started off with having to call because of candy wrappers, and crumbs on couch and near full windows of our suite. Luggage did not arrive until after 9 p.m.. Main dining was very good (our attendants were excellent!). Buffet was the worst, food cold, was generally not good quality and we quickly ate all meals in the main dinning room. Entertainment was fair although never went to some events (ice skating for example) because of limited times and overcrowding. We had several smaller kids who with adults went to the game area which had no cruise supervision and my wife was knocked down by teenagers running thruout the area. Estimate 25% of games were out of order. Used childcare with average results. Honfleur/Deauville shore excusion was 3 out of 5. Honfleur was pleasant town with nice presentation. Deauville was a drop-off for an hour with no recommendation where to visit or background. Galicia Cellare tour - have been on several winery tours and all were excellent. We drove 2 1/2 hours to winery. We walked to entrance and waited for a few people who needed assistance and people asked questions about the grapes. It was mentioned they were in the process of bottling the wine but never saw the inside and were escourted to an area for wine tasting and where to buy product. Probably 45 min in total. Drove another hour to small town where no background was given and were told to come back in an hour. All the way back the guide complained about the US even though he was wearing his Nike shoes and apparel (he had never been to the US). Rate 1 of 5. We also took an independent tour of Lisbon with We Hate Tourism group. Will review then at another time. Took the Galley tour our second to last day. They were very specific - no open toe shoes and we will teach everyone how to wash their hands like the crew. Over 30% had open toe shoes, no one washed their hands and observed at least 3 times crew handling food without gloves. The chef? who did the tour spoke so soft no one could hear most of his presentaion. Our special lunch afterward was the worst of the week in terms of food and service. Rating 1 of 5 We carried our luggage off of the ship. We got in line to take a taxi to the train station which was a mile away to go to Gatwick. The driver said there was no train but he could take us for 300 pounds. This was confirmed by the port authority individual standing there. I guess they were working together. I told him to take me to the station where there was of course many trains going to Gatwick. I sent my concerns to R/C and have waited over a month with no answer, thus I have submitted this review. I waited Read Less
Sail Date July 2018
It just keeps getting worse. I’ve been on 2 cruises before, all with Royal Caribbean and I thought they were ok but this year was bad. - Embarkation was smooth. - Breakfast was the same every morning ( sausages, bacon, scrambled ... Read More
It just keeps getting worse. I’ve been on 2 cruises before, all with Royal Caribbean and I thought they were ok but this year was bad. - Embarkation was smooth. - Breakfast was the same every morning ( sausages, bacon, scrambled eggs etc) I wish there were more healthy options. - Lunch was good, more varieties and new things every day - Dinner and service was good apart from Steak. I ate lots of steaks in different places and I know what medium rare means. These steaks were raw. Four of us ordered and they were all raw. Definitely go for medium well instead. - The stateroom attendant was friendly - The shows were not so good compared to Independence. There was a very good comedian in the first night. On the last night there was a different comedian which wasn’t that good. Some of his jokes were word by word the same as some of the first comedian which was painful to watch. - The cruise director was ok but not very involved. - The ports weren’t very good. Le Havre is too far from Paris so took an excursion to Deauville and Honfleur which were really beautiful. Portugal was ok but not as nice as France. Vigo was a waste of time - The next cruise discounts on board were terrible. Basically 40 dollars off a oceanview stateroom and 165 dollars deposit per person which was not refundable if cancelled. Overall there wasn’t anything wow but just ok. I don’t think it was worth the money. Once I got to airport I realised I forgot my brand new suit and 2 ties in the stateroom. I know it was my fault but there was 0 help with that. Once they take your money they don’t care anymore. That is definitely my last cruise with them and will start trying out other cruise lines. Read Less
Sail Date July 2018
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. ... Read More
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. Firstly, the Main Dining Room. Vastly understaffed. Can't blame the wait staff. It's not their fault that there isn't enough of them. Result is a very long wait between courses and the food is always cold when it arrives. I don't really wish to make complaints when I am on holiday but after 3 or 4 visits of cold food and long waits, we found it was better just to go to the Windjammer and serve ourselves. We found the food in the Windjammer to be of really good quality so we didn't miss the MDR at all Secondly, the atmosphere on board had way too much, sell, sell, sell. I appreciate RC is a business and needs to make a profit but constantly making tannoy announcements for sales of this, sales of that, does start to get irritating. Adding 18% to any and all drinks is a bit cheeky. Especially as most of the time I had to go to the bar myself due to the shortage of waiters.There is also a shortage of bar staff. Doing away with providing shampoo and conditioners is a bit stingy. I would rather pay a bit extra and have these provided as opposed to having to bring my own. Also, the ship is beginning to look a bit worn and tired.. Lots of broken seats in the lounges and carpets with frayed edges getting caught on peoples shoes. And one common gripe, there are simply not enough loungers for the amount of passengers on board. We did see a few arguments caused by guests who left towels on loungers all day even when they weren't being used. On the plus side, the cabins are kept spotlessly clean by the stateroom attendants. Two of the headliner acts were good. The comedian and the ventriloquist . The singers and dancers seemed to be just going through the motions. Read Less
Sail Date July 2018
The ship is starting to look tired and a little shabby in some places i.e. Carpets and stairs on the pool deck. But the cleanliness on board is second to none and the staff work tirelessly to ensure your holiday is the best. Food was ... Read More
The ship is starting to look tired and a little shabby in some places i.e. Carpets and stairs on the pool deck. But the cleanliness on board is second to none and the staff work tirelessly to ensure your holiday is the best. Food was wonderful. Plenty of choice in the Windjammer. Very busy at times but always managed to find a table. Food was hot, presented well and delicious. Table clearing was very swift and efficient. Food in the main restaurant Saphire was also delicious and well presented. Staff were very accommodating and tried to get a table booking as close to our requested time. This restaurant is very busy and you do have to wait a while for your food at very busy times. Plenty of ice cold drinking water was provided if you didn't want wine. Drinks were very expensive on board. We didn't take the drinks package which was on offer as felt that was expensive as well. Having said this there was plenty of soft drinks, hot and cold drinks readily available. Although the coffee was very stewed at times. So if you are a fresh coffee lover, perhaps avoid the coffee. This was our first cruise and despite a rough time due to weather in the Bay of Biscay on the return I would definitely recommend Royal Caribbean cruising. Read Less
Sail Date July 2018
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask ... Read More
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask for things not on the menu but when my daughter asked for Salmon and rice she was told that wasn't on the menu for tonight! Although the headline entertainment acts have changed the events/ entertainment on each of our previous cruises is identical e.g. Circus parade and best of British. Also, no adult only areas/bars. I don't want to listen to your tired, whingy child at 11pm thank you. The Cosmopolitan club says no children after 10pm but this is not enforced. This time we did our own thing on shore and that worked well for us loved Cagliari, Cadiz and Lisbon. We were quite a walk from the town centre in Palma and I refuse to pay 40 euros to get 4 people in to town. This was an overnight and on reflection it may have been better to hire a car. Read Less
Sail Date July 2018
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and ... Read More
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and very fast as always. Upon boarding the ship, we were informed that due to the Norovirus outbreak on the previous sailing, the rooms wouldn't be ready until 2pm. This meant that we had to wait in the library for over an hour until the rooms were ready, which was an inconvenience as we had an early morning flight from Belfast and were exhausted. Our room was in Deck 7, and the carpets here had a very unpleasant and musty smell. As well as this, even after midnight, you could hear children running up and down the corridors, shouting and screaming. This was very annoying, especially when you are trying to sleep. The room itself, while kept clean, was very dated and tired looking. We chose to have My Time Dining, as we have had on all our previous cruises. On Navigator last year, this was not a problem - however, this time, we experienced a number of issues related to queueing and reservations. On the first night, we had to queue for 30 minutes before we even got to our table. We were seated at table 675 which was were we wanted to sit for the rest of the cruise. We subsequently booked this table for 7:30pm every night, and we got this table most nights, but some nights we ran into problems. On one of the nights, we went to the dining room at 7:30pm for dinner, only to be told that our table wasn't ready and we'd have to return in 20 minutes. We did this but we had to rejoin the lengthy queue and when we reached the end again, we were told to have a seat at the side. When we finally entered the dining room, we found that our usual table was taken and we had to sit elsewhere with different waiters. Other than that problem, the food in the dining room in general was excellent. Food options at lunchtime were sparse. Windjammer was constantly packed, and it was almost like a fight trying to get a table. This often resulted in someone keeping the table while the other person went to get food. Despite this, the food here was also good. We found that every day, especially on sea days, it was impossible to get a deck chair, as people were leaving towels on them and not returning for hours. The policy of "we will remove your towels from deck chairs after 30 minutes" was not enforced at all. The entertainment was average. We enjoyed the Beatles tribute act, the hypnotist and the ventriloquist, but the Queen tribute band were awful. Overall, the ports visited were excellent, but we felt that the time spent in port was very short, especially in Lisbon and the second day in Palma. For all of the ports we just walked off and got hop-on hop-off tickets ashore, with the exception of Palma as we had onboard credit to use. The excursions were extortionately expensive, and the tour in Palma was short and rather boring. Overall, we had a good holiday, but it was let down by the short port days and tired ship. Navigator is in desperate need of renovation as it looks and feels rather dated. The crew also seemed rather bored in comparison to the other Royal Caribbean cruises we've done. We would strongly consider trying a different cruise line for our next cruise, as Royal Caribbean haven't been as impressive as usual. Read Less
Sail Date July 2018
Travel Agent recommended by a friend & cruise recommended by the Travel Agent. Brilliant cruise experience, no issues will definitely do it again with Royal Caribbean & this ship. Only downside were the onboard prices, the WiFi is ... Read More
Travel Agent recommended by a friend & cruise recommended by the Travel Agent. Brilliant cruise experience, no issues will definitely do it again with Royal Caribbean & this ship. Only downside were the onboard prices, the WiFi is not included & @ $12.99 per person per day is very expensive, the photos were great but again very expensive @ $19.99 for just 1. The Spa has fantastic treatments but again is very expensive e.g. file & polish $22 dollars. The staff, service & food were all great, premium drinks at great value with the Deluxe Drinks Package. I paid gratuities up front when booking but would not do this again, it seems better to speak to Guest Services on day 1 of the cruise & ask them to remove any service charges throughout the cruise, then you can tip who you want as much as you want as & when you want to. The onboard movies are promoted as "recent movies" but they weren't really e.g. Mama Mia there were 6 shown & they were repeated throughout the cruise so by week 2 we were . The other onboard activities were fun I particularly enjoyed the Dance Exercise sessions, the Aqua Zomba & the Crew & Passengers pool volley ball. The entertainment in the evening was really good, the orchestra & headline shows were very enjoyable, the ice show was also very good. The various lounge, poolside singers etc. were great particularly the piano man in the Schooner Bar & The Vendettas. Lots of passengers were saving seats in the theatre, tables in the dining room & sun loungers they were also some videoing the shows which was not permitted & in annoying this needs to be monitored much better & dealt with as it can cause arguments among other more considerate guests. Read Less
Sail Date July 2018
we have been regular cruisers with Royal Caribbean, indeed we were on Navigator in 2016, but this vessel has changed since then. It is long overdue it,s refit in January 2019, and gives the appearance of a well used 3 star hotel. The ... Read More
we have been regular cruisers with Royal Caribbean, indeed we were on Navigator in 2016, but this vessel has changed since then. It is long overdue it,s refit in January 2019, and gives the appearance of a well used 3 star hotel. The corridor and cabin carpets are worn to say the least and as there had been a virus outbreak on the previous cruise deck 7 and 8 had an interesting aroma of vomit as did our bathroom despite the deep clean. The dining was of the usual high standard as was the excellent service and friendliness of the hard working waiters and room stewards. The itinerary is excellent , although Palma on a Sunday is a ghost town. Entertainment and activities were the standard fare, the in house dancers and singers good. the visiting artistes , several of which we had seen before, were also very entertaining. The Ice show spectacular. The main problem is that there appears to have been a loss of "cruise Experience" the ship is tired, the dress code rubbish, high charges and blue towels spread on empty sunbeds. We had booked Navigator again in Autumn but are having serious doubts about stepping back on board. A pity such a great cruise line through cutbacks and money , money , has on this vessel gone too far? Read Less
Sail Date July 2018
Boarding in Southampton is so easy and the staff are very informative. Unfortunately there had been an outbreak of norovirus on the previous cruise but staff gave us all the advice we needed for us to stay bug free for the 2 weeks ... Read More
Boarding in Southampton is so easy and the staff are very informative. Unfortunately there had been an outbreak of norovirus on the previous cruise but staff gave us all the advice we needed for us to stay bug free for the 2 weeks cruising. Once on the ship, it was obvious she was looking very tired and in real need of a facelift. We had a stateroom on deck 7 where the corridors absolutely stank of must and damp, thankfully this didn't extend into our room. The carpet on deck 7 had definitely seen better days, there were lots of sections that had been cut and patched and in several places, it was clear passengers had been sick which had stained badly. Not the sort of thing you really want to see after paying so much money for a dream holiday. Our room attendant, Iwayane was amazing, he worked so hard all of the time and was pleasant, friendly and always there to answer any questions. Our room was clean, tidy and perfect for our needs. The balcony was perfect for the warm evening nights. The food in the dining room was beautifully presented and tasted delicious every night. Our 2 waiters, Iputu and Sorrin made our mealtimes fun and interesting. They bent over backwards to cater for anything we wanted, they stood and chatted a lot and we learnt lots about their lives. We did a galley tour and it was incredible to see the workings of the kitchens onboard, it was also great to see just how clean the areas were. The entertainment onboard can only be described as lazy and lacklustre. Acts that we had seen 2 years ago did the exact same show again. The tribute acts were poor (in my opinion). The RC dancers and singers did an amazing job and showed a lot of commitment, their voices were incredible. The comedian Josh Daniels and the ventriloquist who had won Americans got talent were the highlights of the trip. The theatre unfortunately smelt musty and in places, we swear we could smell urine. Not pleasant. The ports we stopped in were beautiful and everything was perfect, we didn't book any excursions and just wandered off to explore by ourselves. As far as I could see, the ship excursions were extremely expensive. Overall, the staff onboard did an amazing job to make everybody feel happy and relaxed. Most chatted when they passed you and when we stopped in the bars or shops, the staff made us feel like we were very valued customers. Staff have an incredible pride in their work, which is very obvious to see. Their energy levels are total unbelievable. Read Less
Sail Date July 2018
BAD POINTS Cabin - misleading description and dated Entertainment - very poor overall Seating for party of 5 almost impossible especially in entertainment venues On board prices - ludicrous Return journey deliberately ... Read More
BAD POINTS Cabin - misleading description and dated Entertainment - very poor overall Seating for party of 5 almost impossible especially in entertainment venues On board prices - ludicrous Return journey deliberately made slower , if normal speed had been maintained it would be possible to fit in another stop . Lied to us about a compensation agreement and have even changed it again since . Very dissapointed overall as have always praised RC Going back to P&O for next cruise Not worth booking with RC again even with compensation voucher as we would have to spend almost double just to get a few quid knocked off . RC seem to have made everything about money rather than quality . Again , very dissapointed . GOOD POINTS The majority of the general Staff were excellent , The food was amazing as always and Dining Staff were phenomenal . Big Thank you to them Read Less
Sail Date July 2018
We have been on Royal Caribbean before and have always found the ships and service to be fabulous. This cruise and this ship were neither of these things. The ship looks tired and dated and the obvious ‘cutbacks’ are the talking point ... Read More
We have been on Royal Caribbean before and have always found the ships and service to be fabulous. This cruise and this ship were neither of these things. The ship looks tired and dated and the obvious ‘cutbacks’ are the talking point of the passengers. On arrival in our stateroom,the usual toiletries have been replaced by a pump of shampoo in the shower, and a couple of slim soaps on the sink. No shower caps, no lotion, no shower gel. No pillow chocolates (although they are not missed) in the bars, no nibbles provided, and no water when going ashore (there was some availabe on a couple of ports, but it had to be paid for or pass card swiped if on drinks package) we had a ‘spacious’ balcony cabin on floor 10 which proved to be a mistake, as the decks were power washed at 1/4 to 1 in the morning and woke us up with (a few times) by a blooming loud horrible racket. The ship was fully booked and the windjammer for breakfast and lunch was not a pleasure. Queues, waiting for tables, irritable diners was the norm at both services. Our real bugbear was the ‘towels on sunbeds’ that was blatant on sea days and port days. The pool staff did absolutely nothing about this, even when they were told, and shown beds that had towels, hats glasses etc on them for hours without anyone using them. There were arguments and nastiness with many people and it made the whole relaxing aspect of the holiday a joke. Royal Caribbean have lost their mojo, and this cruise felt a bit like ‘Butlins at sea’. We won’t book with them again. Read Less
Sail Date July 2018
Great ship, excellent food, very friendly stuff, great service, interesting activities. I felt very comfortable on the ship and they offer a wide range of great activities such as different dance classes, karaoke, lectures etc. ... Read More
Great ship, excellent food, very friendly stuff, great service, interesting activities. I felt very comfortable on the ship and they offer a wide range of great activities such as different dance classes, karaoke, lectures etc. Food is excellent: The Windjammer is a buffet restaurant where one can eat as much as they wish. For breakfast one can also eat in the more elegant Saphire restaurant. Each guest also gets a dinner time to choose for the Saphire restaurant with very kind waiters. My favourite port of call was Gibraltar, which offers amazing views and the monkeys are also a great attraction. However, make sure you buy tickets in advance for going up the rock or walk up there if you are sporty, because otherwise you will have to wait too long in the queue. I would have liked to spend more time there. Lisbon was the second most interesting port of call for me and is an interesting city. Read Less
Sail Date July 2018
Choose RC as the service and ships are very good, everything you need for holiday. Plenty to do on and off ship with great itinerary. We found this to be the best value for money and bing our second cruise it didn’t disappoint, staff, ... Read More
Choose RC as the service and ships are very good, everything you need for holiday. Plenty to do on and off ship with great itinerary. We found this to be the best value for money and bing our second cruise it didn’t disappoint, staff, food, cleanliness and experience was excellent. Embarking and disembarking was very smooth with RC very organised. Only thing we were unhappy about was lack of room in bars and entertainment venues on navigator of the seas, can be difficult to get a seat later in the evenings. Pool, dining rooms, windjammer, all excellent. Didn’t uses any speciality restaurants as the main dining room food was very very good, didn’t see point in paying extra when such god food is on offer. Kids deck was busy as to be expected and very good, I would have preferred a slide to the flow rider but that could be just a personal choice Read Less
Sail Date July 2018
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some ... Read More
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some time Not great when the length of stay at each port is short. SUNBED: the sunbed/towel situation is out of control. No where near enough beds for the amount of guests onboard, resulting in guests 'reserving' sunbeds from sunrise; even though they have no intent of using them for hours (sometimes reserving them, whilst they go off ship!). Staff should stick to the apparent rule of beds not to be reserved for more than 30 minutes; and actually remove the towels. FOOD: Food excellent although I am gluten intolerant and options for me were quite limited. DRINKS: Very affordable deal with full drinks package free; well worth it. BALCONY: Balcony is a must as there is very limited room on deck, with little space and limited sun beds for the amount of guests on board. Balcony provides your own space. All in all, a good holiday but Royal Caribbean can improve. Read Less
Sail Date July 2018
The was not a classy cruise. More like benidorm on sea! And some of the tattooed specimens on board would have been more at home there. Far too overcrowded. Impossible to get a sun lounger due to people reserving all day(and security ... Read More
The was not a classy cruise. More like benidorm on sea! And some of the tattooed specimens on board would have been more at home there. Far too overcrowded. Impossible to get a sun lounger due to people reserving all day(and security doing nothing!). Also the photographers are very aggressive, grabbed my child when he was on his own and made him quite apprehensive of them. Royal Caribbean have to sort this out! Unacceptable! Also the shore excursions state that kids are allowed on them but when trying to book some of them we found out they’re not. Suppliers insurance apparently. Say this on tge brochure. Arcade is a rip off as half the machines don’t work yet accept money. Why do you have to go through arcade to kids club? Its like sweets at supermarket checkouts! Positives. Great waiting staff in main restaurant. Friendly room attendant. Quick action from security on noise complaint of someone playing loud music. Read Less
Sail Date July 2018
Honeymoon ... not that any staff recognised this. Having sailed on The Oasis previously, this cruise was way below the Oasis standard. Embarkation and disembarkation were good and fast. Cabin was good size but balcony a bit small. Sheets ... Read More
Honeymoon ... not that any staff recognised this. Having sailed on The Oasis previously, this cruise was way below the Oasis standard. Embarkation and disembarkation were good and fast. Cabin was good size but balcony a bit small. Sheets not changed in the 2 weeks we stayed but was kept clean. Dining in main dining room was excellent, food service was outstanding thanks to our waiter Omar. Mixed feelings about speciality dining ... Chops Grill was exceptional the first time we visited but the second time almost inedible due to the massive amount of salt used in everything. I asked for orange sorbet again the second night and was told they only had ‘rainbow’ sorbet ... this had chunks of ice in it and was quite obviously all the bits of left over tubs mixed together ... not pleasant! There were not enough staff at pool bars and quality of drinks was variable ... staff worked exceptionally hard but had no time to talk or prepare frozen cocktails properly. The worst issues we experienced was the lack of sun beds available. People were leaving towels on them from early morning and not returning for hours! Little enforcement made by staff to remove said towels and we therefore were totally unable to find any sun beds in the sun ... we walked the ship for over an hour one dat trying to find 2 beds ... exasperating!! Headliner shows were OK but nowhere near as good as The Oasis and the crew shows were terrible! On board musicians were excellent and on the whole staff were helpful. Guest Services not as helpful and queues often of over 30 mins. The behaviour of children was often poor and unchallenged ... frequent charging up and down stairs and pressing lift buttons on all floors and often in jacuzzis until midnight! We had the same films showing for the whole 2 weeks. We did our own trip Dolphin Safari in Gibraltar which was excellent and did RC Cádiz Flamenco trip which was also outstanding. In Lisbon we took our own Tuk Tuk which was also brilliant. Palma was a delight and we loved the fact we were there overnight. Cagliari in Sardinia was our least favourite...scruffy and not much to do. Read Less
Sail Date July 2018
We chose this cruise to celebrate the 70th birthday of my wife's aunt. Staff was fantastic. Could not fault them one bit. Food at Windjammer was good. Food at other restaurants was average to good. The ship is starting to ... Read More
We chose this cruise to celebrate the 70th birthday of my wife's aunt. Staff was fantastic. Could not fault them one bit. Food at Windjammer was good. Food at other restaurants was average to good. The ship is starting to show clear signs of age and being tired. And cruises like ours that was full of teenagers and kids doesn't help. The behavior of most teenagers was disgusting. Some were even having sex after dark on sunbeds. And kids would scream, run riot and press all the buttons in the lifts. Drunken or smoking Mums were ignoring their kids. It's a cruise, not a bloody creche. Ports and Shore Excursions were good. I went out on every port. We felt let down by the Spa a bit. They tried to charge us gratuity despite us having paid gratuity upfront. The entertainment and activities were good. Generally, the ship is starting to show some signs of age. Carpets need replacing. Wood in lifts needs changing in a few lifts. There are some areas with minor rust. I feel like I need another holiday to get over that one. Read Less
Sail Date July 2018
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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