1 Helpful Vote
Sail Date: August 2018
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint ... Read More
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint door after we have gone. They new we had a daughter in a wheelchair when we booked but never explained how small cabins are and still let us book. The restaurant staff were excellent so where our room service. We have been told since that royal c should not of allowed us to book this cabin with our daughter as she is wheelchair bound and if a fire our emergency had happened and we had been in cabin she would have struggled. As I have said royal caribbean staff where excellent it is just the way they took our money on booking and definitely didn't explain the cabin sizes and the disab policy regarding cabins ........... ............................ Read Less
Sail Date: August 2018
It's the 2nd time we have been on the Navigator of the Seas. It is looking a bit tired and in need of a refit now (especially some of the soft furnishings) but it's still a great looking ship. We picked the Navigator as ... Read More
It's the 2nd time we have been on the Navigator of the Seas. It is looking a bit tired and in need of a refit now (especially some of the soft furnishings) but it's still a great looking ship. We picked the Navigator as it's very convenient to sail out of Southampton - drive down, park in car park where your luggage is picked up and straight onto the ship - swift embarkation. Disembarkation we always hate - trying to find luggage in the large warehouse (there is always one piece of our luggage which ends up in the wrong 'pile' despite having the right number tag) and trying to find a trolley. Our cabin was a little tired looking but kept wonderfully clean by our stateroom attendant. Wouldn't cruise without a balcony - love having that extra bit of space and great to sit and soak up the sun's rays. We ate in the MDR most nights and had great service from our waiter and assistant waiter. Food was generally good - pork and beef dishes particularly good, but veal , chicken and fish occasionally a little dry. Desserts were slightly disappointing in terms of choice - often a better choice of desserts in Windjammer ( and a great selection of cheeses up there as well!). Enjoyed great food and service in Giovannis (lovely lamb chops) and also Sabor (Tapas on this sailing). Lunch on seas days in Sapphire Dining Room is a must - great salads made up personally for you. Self service breakfast in Sapphire also good (and less 'manic' than the Windjammer) but a little more variety from day to day would be nice. Although it was the middle of August and the ship was very full, we did manage to find quieter places to be when we wanted them (the Helipad is always a lovely place to sit) and the Schooner Bar in early evenings was a quiet place to have a drink (except for when they had quizzes in there - just not our sort of thing and the staff doing them not always great).Service in the bars was good and we got to know the staff in the bars we frequented regularly. We did a mixture of our own things and RC excursions in the ports. Disappointed that 2 excursions we had booked before we went were cancelled short notice (less than 48 hours before) due to 'lack of participation', which meant spending extra time trying to decide what else we were going to do - never had an excursion cancelled on previous 4 cruises. Generally getting on and off at ports was fine except it is always really slow getting back on at Gibraltar and getting off at Vigo was very slow as they had technical difficulties. We did have one or 2 little 'issues' over the 2 weeks, but always found a member of staff who was keen to sort for us ( sometimes it took a while to find just the 'right' person to speak to.... Overall, we still enjoy sailing with RC and love visiting the Med ports. Will definitely sail with RC again Read Less
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2 Helpful Votes
Sail Date: August 2018
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very ... Read More
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very smooth early signs ship looks very tired but had a lovely time cabin was 1888 the last cabin on the ship on the 12th floor very roomy balcony cabin everywhere clean lovely sheets very crisp ate in main dining room 10 out of 14 nights had my time dining beautiful food but slow at serving as they have a lot of tables to do but well worth it, ate breakfast some mornings on deck 3 in mdr as its help yourself which is fine, windjammer is lovely help yourselves lovely breakfast just wish they had trays so you could carry a few items at once, but finding a seat is pot luck its all about timing as to what time you go have to work out but views are lovely in there and presentation of food is great , shows are not to bad but not go wow factor, ice show is lovely well worth a look ,bingo some afternoons by pool and in star lounge of an evening ,plenty childrens karioke too much , went to meet and mingle on second day won shopping bag and baseball cap on raffle only about 30 came shame really as over 100 signed up, activities was good played crazy golf couple of times watched flow rider which was very good .casino was good very friendly, met plenty of friends on board mainly in smoking area on deck 11 also deck 4 otherwise you dont really meet the same people twice if you dont smoke ,we used adult pool and adult spar pools never over crowded pool very cool sea water some times a bit green but attendent said it was fine but ok daytime entertainment was hit and miss but theres a lot of everything for everyone read cruise planner that get delivered to your room every night tick off what suits you otherwise you miss things , bars are good quick serving you ,cabin steward yan was lovely cleaning all the time replacing tea and coffee all the time making towel animals every other night, staff are all chatty can not do enough for you nothing is too much trouble for any of them went on a few trips with rc and done our own thing on other stops ,great to sit on balcony with a drink and just look out at sea now for moans our room on deck 12 was lovely overall but during the night the cleaners are scraping sun loungers and chairs up on deck 13 waking us up so i would not go back to deck 12 again but would use rc again Read Less
Sail Date: July 2018
Embarkation at Southampton was excellent, very fast and efficient and we were onboard by 10.45am. Cold, wet and windy weather meant a rocky journey to Gibraltar and the Royal Parade was extremely busy as everyone was indoors for 2 days. ... Read More
Embarkation at Southampton was excellent, very fast and efficient and we were onboard by 10.45am. Cold, wet and windy weather meant a rocky journey to Gibraltar and the Royal Parade was extremely busy as everyone was indoors for 2 days. (The 2 days back at the end though were sunny and warm so we were able to stay around the pool.) Our cabin , a grand suite, was lovely, and we enjoyed breakfast on the balcony several times. Our stateroom attendant was great, very friendly, efficient and attentive, knowing all our names from day 1. The windjammer buffet restaurant was great for breakfast and lunches generally, something for everyone, but didn’t cater brilliantly for egg, dairy and nut allergies as nothing was labelled and I had to ask the chefs’ advice everyday. The main dining room menus were very good, service was good, although Giovanni ‘s I have to say was better and more like the standard we enjoyed in the main dining room on previous cruises. It was a bit disappointing to be placed in 5 different areas of the dining room over ther 2 weeks as it was difficult to build a rapport with the waiters but our Headwaiter on day 1 checked up on us every single day which was much appreciated. Shows in the theatre were very good and a broad range of artistes were presented to us. The ports that we encountered were lovely, and the shore excursions that we did really enhanced the experience, apart from Montserrat , a 5 hour round trip with only 45 minutes there. Seville and Lisbon were particular favourites with us. Disembarkation with the concierge was excellent, swiftly off at 8.15 and taken straight to our cases. Our main issue with the ship were the hoards of teenage who gathered every night in each of the stairwells from decks 6 to 10, with pretty poor behaviour and bad language, unsupervised and unchallenged by staff or parents, and running along deck 11 above our stateroom until the early hours. This would prevent me from sailing on Navigator in the future. The other issue that spoiled our evenings was the lack of seating in the smaller bars around the ship where there was live music. We only managed to get a seat on 1 night out of 14. Despite all that, we did have a really good holiday and I would sail with Royal Caribbean again, but probably on a smaller ship. Read Less
Sail Date: July 2018
This cruise was chosen for the price and the expected sun. As we had visited each port before except 1 it was an excuse to not do much. Embarkation and disembarkation in Southampton was very easy and smooth. Getting on our bags were taken ... Read More
This cruise was chosen for the price and the expected sun. As we had visited each port before except 1 it was an excuse to not do much. Embarkation and disembarkation in Southampton was very easy and smooth. Getting on our bags were taken from our car and severed to us quickly and getting off our bags were collected the night before, w left at our allocated time and bags were easy to find and exit quickly. The ship is clean, tidy and lots of things to do. The Helipad is a fab place to watch leaving and e tearing ports, the main restaurant is a must for breakfast, lunch and dinner on sea days as you don't have to fight for a table which can happen in the buffet restauran. The headliner entertainment was fantastic, but the onboard singer and dancers just had something missing that we couldn't put our fingers on. If you fancy doing the flow rider do it the day you get on as there won't be any cues. Booking tours through the ship came out expensive, however you were guaranteed getting back on the ship if you were held up. Our cabin was an internal over the promenade. This didn't mean it could be noisy later some night, but the size and facilities were good. Twin room with a seating area, large window, fridge, tea facilities, double wardrobe and lots of little areas to store things. The ensuite was good, storage before the corner mirror, good hot shower and the staff kept the room clean and tidy. The I. Room TV was s good source of information as you could check account, download films for a fee, book excursions and watch the various Charles for what was happing. Read Less
Sail Date: July 2018
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had ... Read More
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had an inside cabin with his wife and 2 daughters of 14 and 16, not enough space to swing a cat,really not suitable for a family room as they call it,o.k if your kids are 3 and 4 maybe. Be prepared to pay for your coach or bus transfer into the towns.a family of 4 can expect another 100 euros plus on top. Make sure you have a drinks package because the drinks are an extortionate price. if you have a room on deck ten be prepared for early morning call of people scrapping deck chairs and trolleys above you,also be prepared for the gangs of kids that think its fun to run up and down the corridors shouting and screaming knocking and kicking and ringing bells late at night.oh and on the last night they find it amusing to rip all your luggage labels off your bags,and lust basically run riot.please do not expect security to do anything they are totally inept at dealing with them.They are more interested in stopping anyone getting on the ship carrying any water or wine or spirits.my elderly parents were left traumatised and had their cruise totally ruined by the constant problems with kids. wouldn;t travel withrcc again stick with P.O. a class above. Read Less
Sail Date: July 2018
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids ... Read More
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids clubs were great my 3 young children loved it. We loved waking up in a different place most days. Particularly loved Valencia & Lisbon. Our twins celebrated there 6th birthday on board and staff really did make a big fuss of them especially in the Windjammer restaurant. Some negatives are; Pool area too small for volume of holiday makers. Dining times in main restaurant far too restrictive. Alcoholic drinks were ridiculously expensive. Not much variety of merchandise in on board shops. Evening entertainment not great a bit 80’s cabaret (cheesy)! Could not believe no ironing/ self service laundry-especially with having 3 young children. Loved the whole experience though & would use Royal Carribean again but probsbly a different ship. Read Less
2 Helpful Votes
Sail Date: July 2018
We have just done a two week med cruise costing £10600 for two balcony cabins. The ship and staff were much as expected which was on the whole very good. First the bad points: Many of our fellow passengers seemed to be hugely ... Read More
We have just done a two week med cruise costing £10600 for two balcony cabins. The ship and staff were much as expected which was on the whole very good. First the bad points: Many of our fellow passengers seemed to be hugely overweight, mostly covered in tattoos, smoking and drinking incessantly. I'm not sure if Royal Caribbean is going for the right market here. Wifi was a rip off at almost $500 for 14 days. The windjammer served its food on plastic plates and drinks in plastic beakers. The music on the pool deck is too loud and their is general mayhem from uncontrolled children. The excursions and spa were both excessively expensive Now the good points: The ship is in good order and the crew very polite offering good service. The evening entertainment is good and varied. The food in Sapphire restaurants is excellent although breakfast repetative The excursions we did were well done if pricey. Read Less
2 Helpful Votes
Sail Date: July 2018
The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good ... Read More
The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good and we did have a great time in all the ports we visited but I was very disappointed in the condition of the ship. Navigator is looking very old and tired and is in need of updating. Windjammer in particular was in a bad way. Carpets were dirty, stained and everything is sticky and the aft windows were filthy. Carpet on stateroom corridors was also dirty and stained. Sofas and chairs in the R Bar were saggy and uncomfortable to sit on. Too many things to mention but this is the general state of things throughout the ship. State room - this is not a criticism of the cleanliness and our room attendant kept it spotless but the room décor, fixtures and fittings in the bathroom were all in need of some tlc. The toilet basin was cracked and the bathroom vanity top was chipped in several places. Chrome on the taps had lost it's sparkle and was discoloured and the mirrors were looking old and tatty round the edges. The balcony was in need of painting - rust everywhere and big flecks of paint were dropping off onto the balcony floor on a daily basis. On deck the deckchairs were the very old, the plastic strip with gaps type - newer much nicer chairs were stacked at the back - unused. The state the ship was in was not good and I am very disappointed and not something I would expect from Royal Caribbean. This cruise was much anticipated, it was not cheap, we had saved up for a long time for this and were really looking forward to a bit of luxury and pampering. The pampering part was there in abundance as it always is on a Royal Caribbean Cruise but the luxury was very much lacking. I have never sailed on any other cruise line and have always been loyal to Royal but after this I am seriously looking towards other lines. I read somewhere that Navigator was once the biggest cruise ship in the world and there is a sadness I feel about that when I think about the state it is in today. It must have been a wow in it's day but there is nothing wow about it now. I have sailed on Royal Caribbean ships that are older than this and none of them were anyway near in such a bad state of repair. I am returned home now feeling very disappointed and let down. This Royal Caribbean cruise most definitely did not match the hype. Time for Royal Caribbean to stop treating it's UK customers like second class citizens with these old ships - they need to send a new ship to Southampton - and soon. People will walk - there are plenty of new alternatives out there and going by comments of our fellow cruisers on this particular cruise it will happen soon if they continue to send us these tired old ships. The staff clearly love this ship and are loyal to it. Many of them have been onboard for years and their professionalism and 'happy to work here' shine through as they go about their jobs. Without them - this cruise would have been a total washout for me. Wine and Dining... Food was good and hot in both Windjammer and Main Dining Room. Service was excellent and the staff in both were friendly, attentive and very professional. Wine List … wine is my drink of choice. Booked and paid for the all inclusive drinks package so I was a bit worried I wouldn't like the choice they had to offer. It took a few tries but I finally tracked down a nice French one in the Windjammer of all places. Also found it in the Schooner Bar. Worth hunting for and I was happy in the end! The Sauvignon Blanc on offer in the promenade bars are mainly Californian/New Zealand. Kim Crawford is the one they tend to push if you ask for a Sauvignon Blanc which I don't like at all. Just a personal choice though - I think the wine list does cater for the majority of folk. And will somebody please buy the R Bar a blender? Whoever heard of a cocktail bar without one? Pina Colada on the rocks just doesn't work! Entertainment and Activities... Fabulous. Every single show we went to in the theatre was amazing. The acts were top class - from opera to pop, West End to TV, comedians, magician, hypnotist - the list goes on. Bobby Davro one night. Ice show was amazing. Loved the themed parades on Royal Promenade especially the 80's one. Guy playing the piano in the Schooner Bar was fab. Cruise Director Marc Walker was lovely and always had time to say hello. Service... Also fabulous. I haven't a bad word to say about anything. Service is what Royal Caribbean does best and why it has been my cruise line of choice over the years. Ports and Shore Excursions … Southampton Drove to Southampton the day before our sailing. Stayed at the Grand Harbour Hotel and parked our car at ABP for the duration of our cruise. We self-disembarked at the end of the cruise and walked straight off the ship and were on our way home by 7am. Very easy. Ports and Shore Excursions... Not listing all the ports because for mainland Spain we did our own thing, visiting family and friends. Palma, Majorca We booked the Royal Caribbean Catamaran Experience. A coach took us the short 5 mins ride to the harbour. Food (sandwiches) and water were provided but beer etc was extra cost. We sailed to and stopped in two locations where we were able to swim, snorkel (equipment provided) and sunbathe. It was well organised and something different to the usual cruise excursion. Well worth doing this excursion and good value. I think it lasted for around 3-4 hours. If you want do something a little different than the usual coach trip, then I would recommend it. Hint... get to the nets as soon as you get on if you want a good quiet spot to sunbathe - the seats may be shaded but the nearby speakers play music way too loud. Gibraltar We walked to the main square (about 15-20 mins walk) and queued for a tour taxi to take us up the rock. We had a very long wait because there was another cruise ship in port that day and because they docked earlier than us - they took all the taxis. By the time we'd got to the taxi rank all the tour taxis were gone so we had to wait for their return. The first batch of taxis started returning around lunch time. My advice is to check if there are any other ships in port the day you are there - if there are you may be in for a long wait in a very long queue! Some people gave up queuing and took a regular cab to the cable car to take them up the rock but we later found out that the queues for the cable car were even longer so I think we made the best decision to stay put and wait. Our tour took us to St Michael's Cave, the Great Siege Tunnels and to see the monkeys. The majority of taxis carry 8 -10 passengers so be prepared to share with others waiting. We paid him £30 each for adult and half price for children. This fare included entrance fees. Tours last about 2 - 3 hours. Well worth the money (and wait!). Hint … there are 2 taxi queues in the main square. Regular taxis which aren't licenced to go up and tour taxis which are. Guess which one had the longest queue?! Lisbon - amazing city. Ship docks just a few minutes' walk from the main square. Lots to see and do. Unfortunately, we arrived during the hottest heatwave ever. It was impossible to spend much time walking round in the heat so sadly we had to give up and go back to the ship to cool down. We have vowed to return one day - when it's colder! Hint... don't go in the middle of a heatwave. Read Less
2 Helpful Votes
Sail Date: July 2018
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets ... Read More
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets etc. Makes you wonder what the rest of the ship is like. Biggest thing was lack of staff (assume lots of staff have been robbed to staff new ships). So difficult to get served by a waiter, so go yourself but then can't get served at the bar for ages due to lack of bar staff. The Star lounge on a couple of occasions had one bar staff and one waiter. Other bars were the same. Food in the Windjammer buffet was very good. Tried the main dinning room once and service was slow. Entertainment was good in the main theatre, but as this was in the school holidays with over 1000 kids there was no real entertainment aimed at them (classical violinist and four opera singers did not go down well with my grand children). Other lounges were ok, but lacking unless you like a three piece band. Quizzes were ok, but staff lacked experience and most could not use a mic, hence sound very fuzzy and distorted. Over all entertainment staff were armatures with no training. Disembarkation was a nightmare with no communication and delays all round. Overall, we are looking at other cruise lines as RCL have lost the plot, and seem to have forgotten what they are in business for and for whome. A very dangerous thing for a business to do. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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