600 Royal Caribbean Navigator of the Seas Cruise Reviews

I've only been cruising for a few years, and I'm rather young compared to I think the average age here, but Royal Caribbean has provided a very consistent experience onboard Navigator and their other ships. Service has been ... Read More
I've only been cruising for a few years, and I'm rather young compared to I think the average age here, but Royal Caribbean has provided a very consistent experience onboard Navigator and their other ships. Service has been excellent, and while I cannot recall a specific moment of outstanding work, I was never once disappointed with a staff member on board. The facilities on the ship were well maintained. I do miss a proper running track (Navigator's takes a weird bend on it that makes it ill suited for actually running laps) and the Gym was predictably clogged at peak hours. Still, everything was clean and orderly and I think the fixtures in my stateroom were probably the best they've ever looked without a chip or dent in sight. Dining was predictable. Main Dining room service was on point, and damn, do those pumpkin seed buns taste good. Server was courteous and professional which is all I ask for. Windjammer was a zoo at times, but so long as you know what to expect, it serves it's purpose well. We did an upgraded dining experience at Sabor that was, well, upgraded, offering interesting and unique meals. I do not know if there was enough variety to justify going back however. Portion sizes were a little large, but I hardly think that's something to complain about. One thing I'd like to bring up, is that there has to be a better way to seat small couples for main room dining. Three different couples we talked to had a nearly identical experience at being seated at a 8 or 10 person table filled with a large family and them being the odd ones out. I'd really rather prefer to be seated with several other groups roughly our size. C'est la vie. The shows and entertainment were the highlight I think. Without fail every one was well produced and some of the talent on-board (especially the ice show) was incredibly impressive. The Bands produced music for all tastes (although there was an unpleasant amount of country music for my liking). They were all highly professional, with few exceptions. I found a few good shore excursions that matched my tastes and they were fun and exciting. Biking around Bonaire was the highlight for me. As expected, the beaches were pristine. We got very good value for our money on this nine day cruise. For what we paid (roughly $2,000 per person all told), I did not expect nor could have asked for a more pleasant experience. Overall, I have to say, there wasn't anything that absolutely wow'd me onboard Navigator. What I got was a consistently great experience with few worries or concerns. It was perfect for a relaxing vacation. Read Less
Sail Date March 2018
This was a nine night southern Caribbean cruise with three days at sea. The ship is in good shape although it is scheduled for a major dry dock early next year. The ports of Aruba, Bonaire and Curacao are less visited than the eastern ... Read More
This was a nine night southern Caribbean cruise with three days at sea. The ship is in good shape although it is scheduled for a major dry dock early next year. The ports of Aruba, Bonaire and Curacao are less visited than the eastern and western Caribbean. I had not been to Bonaire before and picked up a tour on shore for $25. It was great and I highly recommend a tour of the island this way. Half the price of the ships tour. Weather and sea conditions were near perfect this voyage. There is a belief on this ship and some other Royal ships that no one is having fun unless the volume at all venues is set so loud that it is painful, even though people were complaining and leaving due to the extreme decibel levels. When the cruise director was advised of the problem he was sympathetic, but no change was in evidence. Deserts in the Windjammer remain poor, with no Key Lime pie in sight. Ran out of grapefruit days before the cruise ended. No regular coffee or toast five minutes after opening on more than one morning. Saw no bananas the last morning. Pretty basic items to be having such problems with. The production shows are not the best and the ice show is the weakest of the six or so I have seen. Alex Jane in the Schooner Bar was one of the best pianests ever at that venue and her singing was a big plus. And her show was one that had a suitable volume level. Proabably helps explain the fact that the bar was full when she was performing. The ships orchestra was very good with the jazz concerts in the Royal Promenade and backing the performers in the main theatre. The salsa band lacked a percussionist thus it was not very good performing that type of music. The calypso band seemed to be more of a soul group and lacked the necessary steel drummer. I can't say much about the guitarist in the pub because the volume there was the loudest ever. Surely an OSHA violation for the workers there. The front desk people, Diamond Club, Concierge Club and cabin steward were all excellent. But I will not soon rush back to this ship due to the easily avoidable problems mentioned. It is funny how some ships in the same line are ones you warm up to and others not. Sadly this is one that doesn't create that warm feeling. Read Less
Sail Date March 2018
Booked this cruise very last minute (about 3 weeks before departure) as a much-needed getaway. Chose to stay on boat at Labadee, as we have been there many times. But thoroughly enjoyed the stops on the ABC islands, as we had never been to ... Read More
Booked this cruise very last minute (about 3 weeks before departure) as a much-needed getaway. Chose to stay on boat at Labadee, as we have been there many times. But thoroughly enjoyed the stops on the ABC islands, as we had never been to any of those. We chose to walk off the ship in Bonaire & Curacao and directly purchase our own tours. Both islands have fairly small ports so it is quite easy to walk off and go to the tourism area and find tour guides, etc. We were very pleased with our choices as we were able to tour each island then be dropped off at a beach to enjoy. On Aruba, we chose to book a snorkeling excursion through the ship and thoroughly enjoyed the day out on the water, although our last dive spot of the day at a shipwreck was so filled with snorkelers, we felt like sardines...too crowded. Very nice mix of sea days vs. port days. Enjoy this size class ship on RC...not too big, not too small. Entertainment in main theatre was not always the best, but thoroughly enjoyed sitting in the Schooner Bar listening to a wonderful pianist/singer named Alex each evening. She was definitely the most talented musician on the ship! Noticed a few slight changes by RC to save/make money (things like now charging on-demand fees to watch movies that used to be free on the TV). Also noticed a few things that needed repair, like missing thresholds or broken tiles. Overall, would do this cruise again. Read Less
Sail Date March 2018
This was our tenth ocean cruise (Seabourn, Cunard, HAL, Celebrity) and first on RCCL. Based on previous reviews, we expected a ship needing some refurbishment, mediocre service and disappointing food in the main dining room. None of this ... Read More
This was our tenth ocean cruise (Seabourn, Cunard, HAL, Celebrity) and first on RCCL. Based on previous reviews, we expected a ship needing some refurbishment, mediocre service and disappointing food in the main dining room. None of this was our reality and we were very pleased, We chose the cruise based on timing and length of cruise (5 nights during my wife's spring break [she works at a college]). Embarkation went smoothly in Miami and we were surrounded by college students, some families with young children and a few middle age/early retirement couples which met our expectations for a March Caribbean itinerary. We did arrive early in the boarding window which may have helped. The ship is in great shape and very appealing. Perhaps there is too much glitz, but not as much as one would experience in Las Vegas. Were there a couple things to tidy up on maintenance? Minimal to none that we saw. And the crew did a marvelous job of keeping things clean and tidy. No rumors of significant illness, other than a likely epidemic of hangovers for 18 year olds. The lines at the bars were significant, but fellow cruisers with RCCL experience said that was unusual. Cabin 8640 (balcony) was perfectly located just aft of the stern stairwell. Three decks up to the pool/buffet/fitness center and 3 decks down to our MDR level. Perhaps a coffee table would have fit, but the space was open and the storage was exceptional. The only better storage space we have experienced are walk in closets on Seabourn ships. Great design! The expected small bathroom of course. Of note, bar soap and shampoo was provided, contrary to other reviews. Our steward was efficient, friendly and unobtrusive. We had excellent service in the MDR for breakfast, lunch and dinner. The specialty restaurants (Chops and Giovanni) were very good and probably worth the up-charge. Our only gripe/disappointment was the lack of adherence to the dress code. Should adults, adolescents and children appear at dinner in the restaurants in shorts, t-shirts and sporting baseball caps on their heads? At the risk if being old fashioned, I say NO! It is discourteous to fellow dinners and is insulting to the staff. If RCCL has a dress code (yes), they should enforce it. Otherwise, drop the pretense of a dress code. There, our only real disappointment was fellow travelers. This sloppiness was not restricted to college students, more the shame Entertainment was fair to good, except for an excellent, do-not-miss ice show. Really, it was spectacular despite a couple falls and near falls. Great performers, stagecraft, lighting and music. If you travel on a RCCL ship that offers this show, make a point of seeing it. Cruise Director was nearly invisible other than production shows and daily announcements. We were fine with that, he was uninspiring. The DJs, as usual, played the music way too load. Do you need to strip the paint off the neighboring ships with your pool deck speakers? This is not unique to RCCL, so sad to say. We did excursions in both ports and booked them independently. Our Mayan guide at Costa Maya was exceptional. Finding your way out of the fake port of Costa Maya is a real challenge, sort of like trying to get out of a Las Vegas casino. Just keep going left past the pool. Cozumel, with 8 ships in port, was crowded but surprisingly the Playa Mia beach resort was not real busy. We learned to make salsa there and had a great time. This was the least expensive cruise we have experienced, so the value was very high. With tips and not including air fare and independent excursions, we paid less than $200 per person per night. We bought 2 bottles of wine and had one or 2 additional drinks (no beverage package purchased) each night and still came under $200. Based on our experience, we may very well cruise RCCL again. I was expecting a one time experience, but they have won one me over as a potential repeat traveler. Read Less
Sail Date March 2018
We thoroughly enjoyed our 5 day cruise on the Navigator Of The Seas. Our stateroom experience was fabulous, which was enhanced by our attendant, Dextar Delpesche, who was friendly and most accommodating, who clearly deserves a 10+. Our ... Read More
We thoroughly enjoyed our 5 day cruise on the Navigator Of The Seas. Our stateroom experience was fabulous, which was enhanced by our attendant, Dextar Delpesche, who was friendly and most accommodating, who clearly deserves a 10+. Our dining room waiter, Diomedes Livingston, and our assistant waiter, Johann Arif Safii, were very professional, and went out of their way to please us. They both earned a 10. The biggest disappointment was the absence of the traditional lobster dinner on formal night. We also took note of the lack of photographers that came around to our table during dinner. This is the only cruise we've been on where there hasn't been any photographers at our ports of call when we leave the ship. We booked a private sitting at the black and white portrait studio, and had purchased over $500 worth of prints. Regrettably, the ships printer had a malfunction, and all of our photos were printed out with coloured lines down them. We were originally supposed to be first off the ship at 7:45 am, as we had a 30 hour drive back to Canada to look forward to, but due to the reprinting of the photos, we didn't end up leaving the ship until 10:30, without our purchased prints. Fortunately, they were able to send the pictures to our home via FedEx. In the Windjammer, staff members Sebastiano and Louis Legrand were friendly, hard working, and knowledgeable. Being loyal cruisers with Royal Caribbean for the past 9 years, we have always been thrilled with the exceptional service and social aspect of the staff in the Windjammer. However, this cruise, we were greatly disappointed with the lack of communication and friendliness from the majority of the Windjammer staff. It felt like it was their first days on the job. They didn't make any effort to serve us, or acknowledge our requests, and didn't offer us so much as a smile. We recognize we cruised over the first week of March break, but the number of students onboard was overwhelming. Their language, attire, behavior, and alcohol consumption on the pool decks were incredibly inappropriate, especially considering the families with young children onboard. Overall, we enjoyed our experience onboard, and would recommend it to our friends. However, we would suggest cruising at an alternative time to March break. Read Less
Sail Date March 2018
This was our third cruise with RC, our first on Navigator of the Seas, our first time leaving from Port of Miami. We picked this cruise to spend time with friends attending Pool School on board. We live near Tampa and we decided to ... Read More
This was our third cruise with RC, our first on Navigator of the Seas, our first time leaving from Port of Miami. We picked this cruise to spend time with friends attending Pool School on board. We live near Tampa and we decided to drive to Miami port that Morning. If you are driving in, consider driving down a day before and stay at hotel near the port to avoid concerns about traffic/flight tires/car issues etc. If you are flying in, fly in a couple of days earlier and enjoy Florida. Avoid meltdowns from airplane delays by giving yourself a cushion. Also, when you return, make sure you give yourself time to make your flight. Traffic is bad in Miami. Use Self Assist (you carry own bags) and leave at 7:45AM to beat the crowds. We did and were very happy with the experience. Our Drive to Miami port was without incident. We found departing terminal G, got our bags to the porter, and parked at the parking garage. The garage parking costs $20 a day, and they take cash or credit card payment when you leave. I like the convenience of being able to walk to the car when returning from the cruise. Getting our seapasses only took a few minutes. Tip:If your set sail docs indicate "Suite" make sure you get into the Suite line. We had a junior suite and an inside cabin. Junior Suite was sweet, if you can afford to splurge it is worth it. We got on the ship around noon and the ship was gorgeous. There were 16 of us in the group we travelled with, so we never had a dull moment at dinners. We ate at three upcharge restaurants : Sabor (Mexican), Giovanni (Italian), Chops Grille (Steak). The other two nights we ate at the Sapphire Dining Room. Chops was my favorite. Great Ribeye, excellent Mushroom soup. I splurged for the lobster. It was tasty. Our wait staff were from Turkey and they were awesome. Big compliments. Teşekkür ederim!! Everyone on my party liked Sabor, I am not big Mexican food fan, so I defer to my family and friends who were with me on the cruise. Great service. Giovanni's kitchen service was slow and the entree's were brought before the pasta, which was somewhat irritating, and we requested the entrees be sent back and the pasta be served prior to entrees. It would behoove them to consider serving the pasta family style to speed up service. On a good note, the filet was excellent and the staff was very kind. It would behoove the manager to come to the table and check on things. Our Waiter Mr. Singh was King in the Sapphire Main dining room. He made a point to learn our names and the service a superlative. He and his assistant were superlative in service. धन्यवाद (Thank you./Dhantavaad). I hope we meet again, I was honored to meet Mr. Singh. Foodwise at Main Dining, the quality appears to be reflecting the push to get people to eat at the upcharge restaurants. The "Jumbo Tiger Prawns" were anything but jumbo and the shrimp cocktail had small shrimp. All my entrees were delicious, The Lamb Chops were great. When anyone at our table requested something else the food appeared with friendly service. As an aside I wish they brought back Lobster night. My friend from work went on the Carnival Magic and enjoyed lobster. That being said, the cook staff have a daunting challenge daily of preparing so many delicious meals and I applaud them for doing so successfully night after night. Köszönöm!! Breakfast was available in the dining room and windjammer. Both were good. The hash browns in dining room and the diced potatoes in Windjammer need some work. Eggs Benedict were good but I wish the eggs were more Poached and less soft boiled. The mushroom omelet is good. Service was very good. We ate at Johnny Rockets for lunch Monday. It was good but the upcharge is now $10 and used to be $5, and does not include shakes. Also, the drink packages do not apply there. Just a caveat. Service there was great!!! Дякую!!! There are three drink packages (Soda, Soda/Coffee/Smoothies/Water Bottles, Alcohol plus Soda/Coffee/Smoothies). If you order ONLINE before you arrive the price is cheaper. Whether to choose a package and which one is based on your personal preference. Café promenade on deck five had pizza and tasty snacks. Pizza was poor the first couple of days but last day was much improved. You can get Ben & Jerry's ice cream or shake for a small charge. I purchased WIFI to be able to text others in our party. I was not terribly impressed as I stlll was unable to text from time to time. This may have been user error, your results may vary. Our Steward was attentive and very courteous. धन्यवाद (Thank you./Dhantavaad). We ate late so we did not attend the shows. Our three kids did not participate in the youth programs this time. We had two ports of call, in Costa Maya and Cozumel (Mexico). Both were tourist spots with plenty of shopping and food/drink. Both places accept USD and charge US style prices, . Margaritaville in Cozumel made the Guacamole to order at your table, my compliments. At Costa Maya, some in our party swam with Dolphins. Photo packages were pricey. In Cozumel we met Moses, who took us to El Cid Hotel next to port and 10 of the 16 went on a snorkeling trip while the rest of us stayed at the hotel beach. We were on cruise during spring break, so the hotel pool was full of fun and bubbles and they had a DJ playing enthusiastic music. My compliments to the boat service as they took care of our people and got them back early so we could all return to the ship on time. Overall a great trip. My only caveat would be that due to our cruise being during spring break, the pools and jacuzzis were full on sea days. For our family we had a great time and I met some very nice students from Alabama, Georgia, North Carolina, and Florida. The ship was very clean and the staff attentive and courteous. I compliment the crew for its hard work. I will return to cruise. Read Less
Sail Date March 2018
Chose because friends wanted itinerary out of hurricane damages. We had never been here before so felt good about new experiences. Cabin overlooking promenade on 8 was a great choice. Perfectly situated to easily climb up to ... Read More
Chose because friends wanted itinerary out of hurricane damages. We had never been here before so felt good about new experiences. Cabin overlooking promenade on 8 was a great choice. Perfectly situated to easily climb up to pool/windjammer or down to promenade. Pleased with ports although not a fan of Laberdee. I prefer stops where one can experience local culture something beyond “canned” tourist experiences and beyond Cruiseline owned stores. Disappointed at early leaving from Curaçao and Bonaire when it wasn’t needed to travel the distance to Aruba. Why not stay longer allowing the possibility of a sunset cruise or an early dinner of local cuisine? Food was not as exceptional as in the past...not bad just not exceptional. I Liked the change of happy hour for Diamond members although food was picked over and dried out by the time the second sitting diners made there way there. It was hard to follow Captains announcements...as they were very monotone. Perhaps trading off so that the entertainment announcements were made by someone from the entertainment staff and the captain making the maritime announcements. Read Less
Sail Date March 2018
This was our second cruise with RC. We choose this cruise as it has longer sailing days without stopping at a port every day - so we could relax and unwind. The Ship was spacious and clean. Both other guest and staff were friendly - ... Read More
This was our second cruise with RC. We choose this cruise as it has longer sailing days without stopping at a port every day - so we could relax and unwind. The Ship was spacious and clean. Both other guest and staff were friendly - with a good mix of people from different countries and ages. Our stateroom on Deck 7 at the front of the ship was spacious - and our room attendant Leonard was very friendly and attentive to our needs and kept our room clean and lively with the different displays (made with towels). This put a smile on our faces every day. Thank you. There was a lot of actively on the ship to do and a range of entertainment which we enjoyed (especially the comedy shows). The RC singers also performed on several evenings which was also very good. The special events put on by the Captain with free Champagne as also welcome and brought the guest together. Although the ship was full, you never got the sense of being overcrowded. There was always a lovely atmosphere. Unfortunately, the food in the Sapphire restaurant was not very good - for example , the lamb chops were rubbery; Lasagne dish had no taste. so after trying it on three separate evenings we decided to use the main dining room; where there was a large selection of food, which seemed to be cooked to a higher standard. I was disappointed and shocked on the amount of wastage of food , being binned every day. Hopefully RC will take this into account and budget/plan more carefully. Plenty of time on shore to explore the islands - great excursions offered. Read Less
Sail Date March 2018
Short review: Ship was in good shape....no big wows but no big negatives either. Best weather we have ever had and sailing was smooth. Cabin was very nice and no issues. Everything in good working order. The water pressure in ... Read More
Short review: Ship was in good shape....no big wows but no big negatives either. Best weather we have ever had and sailing was smooth. Cabin was very nice and no issues. Everything in good working order. The water pressure in shower was great and hot water plentiful. We found the bed to be comfortable. Food was good....not outstanding...pretty much average. A new change in ordering. They want you to order all 3 courses at the same time....no separate dessert menu anymore. Coffee or tea was never really offered after the main course. Maybe a change to speed up dining? As always...some dinner selections much better than others. The salmon was excellent as well the beef tenderloin and rack of lamb. My husband enjoyed the french onion soup too. No issues with My time Dining. The first night was a little crazy but things settled down after that. Windjammer sometimes very crowded but staff was trying hard to keep up with the crowd. Entertainment was good....loved the ice show. Bar and beverage service was excellent. Costa Maya: We did go to Tropicante as it received good reviews on cruise critic and was not a prepay or all inclusive. One hour massage was $30.00 and it was excellent. Service for food and drink also excellent. 6 beers $15.00 and food reasonably priced. A $2.00 pp cab ride each way was perfect.The hardest part was going thru the maze of port shopping to get to the taxi area. All you had to tell driver was Tropicante...dropped you off and there was a "Tropicante" guy to greet you and walk you to the location. Upon our departure same guy walked you out to get a taxi....very efficient and felt safe. Bathrooms clean. We stayed on ship in Cozumel as we have been there several times. Enjoyed the Solarium without the crowd. Disembarking was very slow....apparently due to a "terminal" issue in the am. Bad if you had an early flight. Read Less
Sail Date February 2018
We love Royal Caribbean and are slowly working our way up in loyalty points. This cruise gets a mixed review. The cabin was wonderful- we stayed in a suite and had the attention of the wonderful concierge- Nadya who helped smooth any ... Read More
We love Royal Caribbean and are slowly working our way up in loyalty points. This cruise gets a mixed review. The cabin was wonderful- we stayed in a suite and had the attention of the wonderful concierge- Nadya who helped smooth any issues and answer any questions from start to finish. She was wonderful! A big pat on the back to the staff that helped her in the lounge from 4:30-8- they were also wonderful. Our room was lovely, and the suite lounge was also wonderful. Ice show was great, production shows were good and the comedians very funny. A fair amount of scheduled activity- the activities staff was great- Carlos was very funny- they were all good. We enjoyed a tour of the galley and bridge very much and I loved chatting with the very nice hotel director from England. I thought the entire casino staff was very cordial and friendly- we really enjoyed the time we spent there. We also thought the SPA staff was great- (Dr. Erik, Nikita, Liv) and enjoyed the morning stretch class. So the negative? Two. One was not ship related. We did our arrangements with RC and flew in and stayed at a hotel the night before. When we arrived we were told the 4 of us were booked in a room with a king bed. Our receipt clearly said 4 people, 2 rooms. We had to pay $200 for a room after already paying $400. I hope/expect this will be rectified but it was a bad start. The other issue was the food in the dining room. We saw a clear change from past cruises and will wait to see if this was just this ship or all RC. There were clearly less menu choices for dinner and food was not as good. Roasted chicken on the menu was a grilled chicken patty/breast (all our waiters said it was a change and agreed it was misleading). Escargot no longer comes with the little toast/crouton to dip in the sauce (hey- it was great and we miss it! :), and no one ever offered fresh pepper on anything. Waitstaff was as attentive as they always are but the food choices were just more limited. The one day we had lunch in the dining room we were impressed- more choices then we had at diner. Our waiter told us that the goal to simplfy the menu was so people could try more things. I don't buy that- two nights in a row we were very disappointed by the offerings. Read Less
Sail Date February 2018
Royal Caribbean cruises provide one of the best values and service. We are Diamond members having cruised for over two decades. We have tried other cruise lines, but always gravitate back to RCCL. Despite liking RCCL, there are some ... Read More
Royal Caribbean cruises provide one of the best values and service. We are Diamond members having cruised for over two decades. We have tried other cruise lines, but always gravitate back to RCCL. Despite liking RCCL, there are some small issues which I believe they can improve: 1. Virtual balcony (see my review, below). 2. The new two-tier pricing for booking a new cruise onboard. In the past, if you booked on the ship, you were allowed to transfer your deposit to a different cruise or date without penalty. RCCL is now offering a lower rate if you commit without any cancellation OR you have to pay more to have the flexibility of changes to your reservation. We were considering a Trans-Atlantic cruise with two back-to-back cruises, but received no additional special rates or considerations for the size of the reservation. 3. RCCL always has excellent entertainment, but it seems they are raising their entertainment level on the newer ships, but not their older ships. The ice show is exceptional, though. 4. Unlimited Internet is great, but the guest relations could have been a little more courteous when asking a question to change from one device to another. 5. Crown & Anchor has always been wonderful. As a Diamond member we are always invited to exclusive Top Tier events, except this cruise. We happened to walk up to the Cosmopolitan Lounge to find out they were having an event, but we never received our invitation. We talked to the C&A representative the next day. She said she would make sure our invites were sent. A few hours later, we happened by to see the same representative at the front of the event. Why couldn't she just tell us about it when we spoke to her earlier that day? Overall, the cruise was excellent with the expection of the items I have listed. The ship was clean, well-maintained, and had excellent food. I would highly recommend this cruise! Read Less
Sail Date February 2018
This cruise replaced a planned departure from San Juan Puerto Rico in January. But the 2017 hurricane damaged Puerto Rico so we decided to try another departure point, Miami. Boarding was pretty painless and quick. The ship itself was ... Read More
This cruise replaced a planned departure from San Juan Puerto Rico in January. But the 2017 hurricane damaged Puerto Rico so we decided to try another departure point, Miami. Boarding was pretty painless and quick. The ship itself was the largest I've been on but was easy to navigate after an initial walk around. Food in Windjammer was consistently good. The main dining room was our choice for 7 or 8 of the 9 nights. Our waiter disappeared one day, so we didn't give him a tip at the end. Food was B plus. Entertainment that we attended was very good. I took advantage of the fitness center treadmills for about 4-5 days early in the morning. The promenade had a 24 hour snack spot that was very convenient to our 6th floor balcony room. The room itself was very spacious and towards the front of the ship. Maybe it was the frontward location, but on some nights the sounds of the waves kept me up. We took advantage of the solarium several mornings for quiet time. Tried a dance class one day for entertainment. Saw two movies, one outside in the pool area. Our stateroom person, Olga, did a good job of meeting our needs. It was just my wife and I, both in our early 60s. The excursions were good. We did learn that if you do the beach excursions note that most of the chairs reserved do not have a cover from the sun, so plan accordingly. The private island Labadee in Haiti was nice. If we knew more about it we would have planned to get a private cabana to enjoy. Lesson learned. The Land and Sea excursion in Aruba was enjoyable. Just very hot there. The stores near the port area were disappointing unless you are into diamonds and jewelry. The casino there was a good diversion. Curacao has many more stores to choose from if you are into shopping. A very enjoyable trip and I would do it again. As a matter of fact we signed up for a 7 day cruise while on the ship. Read Less
Sail Date February 2018
Our son arranged this cruise for us as an anniversary gift. We had a ride waiting to take us directly to the port when we arrived in Miami and when we left the ship for home. Getting on/off the ship was very simple and smooth. ... Read More
Our son arranged this cruise for us as an anniversary gift. We had a ride waiting to take us directly to the port when we arrived in Miami and when we left the ship for home. Getting on/off the ship was very simple and smooth. The cabin was well arranged and kept clean and comfortable during the cruise. We especially enjoyed the decorative towel animals the housekeeper kept putting in the stateroom. The food was excellent in the two dining rooms we used (Sapphire deck 5 and Windjammer deck 11). We ate our breakfast and lunch in the windjammer as they had a larger selection. The entertainment and activities were not in our interests. We are not drinkers/partiers. The service was excellent. Everyone we asked questions of answered us or referred us to someone who was more knowledgeable. When we needed something for the cabin, it was brought promptly. We probably wouldn't go again as there was nothing we enjoyed doing on board except watching movies and drinking coffee. We are not jewelry wearers and most clothing was too fancy to wear to places we visit at home. Read Less
Sail Date January 2018
This cruise is the perfect complement to the 9 night cruise which does Aruba, Bonaire, and Curacao. Book them back to back and you have 14 nights and 15 days of great times. The cruise ship is out of Miami Florida. We booked a Jr Suite, ... Read More
This cruise is the perfect complement to the 9 night cruise which does Aruba, Bonaire, and Curacao. Book them back to back and you have 14 nights and 15 days of great times. The cruise ship is out of Miami Florida. We booked a Jr Suite, it was the first time on any Royal Ship, we were in a suite. IT WAS INCREDIBLE. The room was very spacious, the balcony was big enough to do whatever you would like to do and relax. The walk in closet is oversized and clean. Our Stateroom attendant (Moose) was so great. Talk about taking care of his guests, Moose was flat out a perfect host. The Jr Suite was meticulous and clean from top to bottom. All kinds of room to store clothing. The only minus was the amount of slate RCL uses for mattresses. I am thinking only 2 inches slate with about 1/2 inch of foam which tempered the great room. Aside from that negative, the positive was how RCL keeps its cleaning staff so happy is a wonder. Moose was exceptional at what he did. This was our 11th cruise on RCL and I cannot remember any crew member better at keeping a room spotless. We did not do any excursions. We actually wanted to spend as much time as possible on the ship. The Navigator is a bit older, but it is still a awesome ship. We were just on this ship a few weeks ago for the 9 night itinerary. There were a few changes - some positive and some negative so hopefully Royal will look at this feedback and attempt to tweak things for the better. The Dining Room experience changed a bit. Royal was implementing some changes in there. We experienced those changes on Oasis of the Seas. The result was it took an 1 1/2 hours just to get dinner delivered. I spoke with our waiter, assistant head waiter, and head of the dining facilities as well as the senior manager of the dining facility. In every case, our concerns were heard. I saw the same thing on OASIS, it should not take over 1.5 hours to get an appetizer and dinner to the table. To their credit, on the last night, we were able to have a complete meal in an 1.5 hour. The concern is just two weeks ago there was never a time problem getting dinner once ordered within an hour. I would suggest someone at RCL's head office who is the MBA working on squeezing a few more sheckles out of the dinning experience, to take a hard look at the supposed operational efficiency they believe they are achieving . Perhaps getting out of the ivory tower and spending some time in the dining hall observing and asking questions may allow one to see there maybe other ways to achieve "cost efficiency". We saw the same problem on OASIS and now the problem may infect Navigator. Everyone on Navigator tried their best to correct the issue, I was quite impressed with the effort. But these get professionals do follow orders and sometimes those orders are not so good. Entertainment and Activities: Was very good. The ice entertainers were very very good, as were all the headliner acts. The cruise director staff had a bit of a shake up from two weeks ago. It appears that an existing member of the cruise staff was elevated to "Activities Manager". This new manager will do exceeding well in this new capacity, the activities on the shorter cruise were better than the 9 night cruise we were just on January 5, 2018. The Cruise Director (Cuddy) and his entire staff are really good at what they do. It was if they were family members making sure we were going to have a great time. From all the games, trivia, and sports activities they put on, really great fun. These are really good people too which makes it that much better. Service: For the most part 99.5%, the wait staff, hotel staff and bar staff are outstanding. They are so good and want to make the experience so great. However, Royal may want to re-examine their "top tier event" strategy. As a Crown and Anchor member, we have traditionally been invited to one top tier event that lasts about 45 minutes. It typically has some type of special entertainment, some what of a limited open bar for the duration and recognition for a few of the Pinnacle Members. Well, just like the welcome aboard party, the top tier event was nothing more than a big marketing speech with the highlight being a 5 minute dance by two of the entertainers along with cheap sparking wine for about 10 minutes. We were told how much we were valued by the Captain, he spoke for about 6 minutes and as soon as he stopped speaking the booze was shut off. Then we were told to hurry up and get out because the lounge was going to be used for a private function. Two weeks earlier (with a different Captain), the Top Tier event on this shop was held in Studio B with a specially choreographed ice show and the open bar lasted a solid 40 minutes. Quite frankly, the way we were treated was Embarrassing. If Royal Caribbean International wants to keep its "top tier" cruisers happy, making them feel cheap isn't the way to go. Sadly, this was the worst "top tier event" we have ever attended. Aside from the experience above and the slate top mattress, Navigator and its crew will make sure you have a great vacation. Read Less
Sail Date January 2018
We decided to book this cruise for a few reasons: 1) It was my birthday :-) 2) We had never been to the ABC Islands 3) It was a 9 day cruise that left on a Friday and came back on a Sunday Because the weather in ... Read More
We decided to book this cruise for a few reasons: 1) It was my birthday :-) 2) We had never been to the ABC Islands 3) It was a 9 day cruise that left on a Friday and came back on a Sunday Because the weather in January can be unpredictable in Maryland, we always arrive the day before the cruise and stay in a hotel. We flew to FLL on Thursday and stayed at the Cambria Inn and Suites in Dania Beach. The hotel has an airport shuttle, which was very convenient. Since the ship left out of the Miami cruise port, we had to arrange our own transportation. We arranged to have Howard's Transportation pick us up at the hotel and drive us to the port. We also scheduled them to pick us up after the cruise and take us to FLL for our flight home. Howard's Transportation were excellent - in constant contact and always on time. Highly recommend them. Embarkation: We got to the port around 11:45. We had to wait in line, but nothing horrible. We were on the ship and having our first cocktail by 12:30 or so. Rooms were ready around 1:30. We don't like fighting buffet lines, so we grabbed a sandwich at Café Promenade on Deck 5. Cabin: We had adjoining cabins with our friends on Deck 8 - 8608 and 8606. I really liked the cabin. Loads of storage space and the suitcases fit under the bed. Since there is an inside door between the cabins, there is no couch or table, which made the room feel huge! There is a small chair by the inside door, but we used it to store our backpacks and beach bags. Our wonderful cabin steward, Arlan, opened the balcony divider. It was great to have one big balcony! The location of these cabins is great - close to the elevators/stairs but not too close. Right in the middle of the ship. Ship: We loved this ship! The layout was great. It is a large ship, but we never felt overwhelmed with people. We spent a lot of time at the Royal Promenade. The Two Poets Pub is a great little spot as is Vintages. The bartenders were all very pleasant and fun to talk to. We ate lunch every day at Café Promenade - great sandwiches and pizza. My husband and I aren't big pool people so I can't speak to the pool or hot tub, but during our daily walks, they were always crowded. One thing about this ship that wasn't great - the casino. Not because we didn't win (LOL) but because it was pretty smokey and the bathrooms were the dirtiest on the ship. We had dinner most nights in the My Time Sapphire Dining on Deck 5. We enjoyed our meals and the service was excellent. We also ate at Sabor and Chops. Sabor was OK. We got 20% off which I was happy about because I don't feel it is worth the extra expense. Chops was very good. For breakfast we had room service, Café Promenade and the buffet. Ports: Curacao: We had no planned excursions for Curacao. We got off the ship, and walked through the RIF Fort and over the Queen Emma pontoon bridge. We took pictures at the "Dushi" sign and then grabbed a cab to Blue Bay Beach. Blue Bay Beach was a beautiful beach with a couple of bars/restaurants. We spent the afternoon there before heading back to the ship. We pre-arranged for our cab driver to pick us up at a certain time but cabs seemed readily available. Bonaire: We reserved a golf cart with Bonaire Cruisers. What a great excursion! We loved it. Highly recommend it. Aruba: We decided to head to Arashi Beach for the day. It was a holiday - Betico Croes' Birthday - so a lot of the locals were off. Our cab driver told us that it was her favorite beach so I knew we chose the right one! It was a great beach - a little more crowded than I had hoped, but great nonetheless. We rented 4 chairs and an umbrella for $45 and buckets of beers were $15. You can snorkel right from the beach. We talked to the people at the snack shack and they called us a cab to head back to the ship. Great day! Disembarkation: We arranged to leave the ship at 9:30 AM and hung out in our cabin until our number was called. We grabbed some coffee and breakfast items from Café Promenade and brought them back to our room. One thing to keep in mind - we were never told there were 3 belts with luggage. We waited 45 minutes for our luggage before someone pointed us to the other two luggage belts. The upside was, we were some of the last people to go through customs - breezed through! Our ride was waiting as arranged and we headed off to FLL airport. We really enjoyed ourselves on this cruise - loved the islands, the ship and the Navigator of the Seas staff. Read Less
Sail Date January 2018
Very little to say about embarcation, it was quick and efficient! 20 minutes from curb to ship. The ship itself was clean and well maintained, except for worn carpets in a few high traffic areas. Public restrooms were clean and used ... Read More
Very little to say about embarcation, it was quick and efficient! 20 minutes from curb to ship. The ship itself was clean and well maintained, except for worn carpets in a few high traffic areas. Public restrooms were clean and used eating/drinking items in the Windjammer and other public areas like the pools deck were picked up very quickly. My cabin was a deck 6 inside, I was a little concerned as it had a connecting door but it ended up being extremely quiet. It was a very standard inside, comfortable, clean and what I'd expect from RCCL. Entertainment was a bit hit and miss. Piano bar was fine as were the various location bands (pool deck, Royal Promenade...), theatre shows with the RCCL band and dancers were quite good. Other shows in the theatre were a bit less impressive (your mileage may vary of course). Service was amazing everywhere. Bars were rapid, roaming beverage servers quick and efficient, dining room and Windjammer staff were perfect. Cabin steward was amazing! Dining was the only aspect of this cruise I was less than impressed with. This was my 5th RCCL ship and the first time I was disappointed with the food on one of their ships. It was simply not up to scratch with the other Royal ships I've been on. Windjammer quality was ok but selection was lacking. Main dining room food on the other hand was not up to the level of quality I've come to expect from RCCL. Overcooked meat, dry fish, cold food... almost every meal someone at my table had to send back their plate. Ports were all great, I'd visited them all before so I knew what to expect. Labadie was a great beach day, and the ABC islands remain a diving and snorkeling paradise. I also booked the PADI Open Water certification course on board and loved it. Ulises the ship's Divemaster/Instructor was absolutely amazing and did an awesome job working with us to complete our certification thru instruction and pool dives as well as open water dives in Aruba and Curacao. Read Less
Sail Date January 2018
We booked with three other couples while on a cruise one year ago. We chose this cruise for the ABC ports. We like to play cards and were happy that the dining room on deck four was opened for card players a portion of the day. The card ... Read More
We booked with three other couples while on a cruise one year ago. We chose this cruise for the ABC ports. We like to play cards and were happy that the dining room on deck four was opened for card players a portion of the day. The card room is very small on this ship. We could tell that RC has cut back on dining room staff. The assistant waiter is now the person who takes bar drink orders. Sometimes it was half way through the meal before we received the drinks. We started ordering drinks from another bar and carried them in to the dining room. Our waiters did a fantastic job considering the change in staffing. We had Parasailing scheduled for Labadeee but due to rhe wind it was cancelled. One complaint with this was it was not communcated to us it was cancelled. The cabin was kept tidy by our attendant and he met our requests (which were few). One thing I noticed is the bathroom corners could use a good cleaning. Disembarkment: My comment is RC crew members need to know what is going on. We were given misinformation about were to go for early walkoff procedure. Read Less
Sail Date January 2018
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and ... Read More
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and 6 kids. This was my first experience on Royal Caribbean. In the past 13 months, I travelled on Holland America and Silversea with my father. I'm in my early 30s, single and not married. I planned to share an interior cabin with my roommate. About a month later, another friend asked to share our room and we switched to an interior room with pullmans. We live in South Florida, about an hour away from the Port of Miami. We left our house around 10:30am on embarkation day and arrived about 11:30am. We dropped our bags off with the porters and 4 of us waited at the terminal, while 2 people parked the car in the cruise parking garage. We previously discussed parking offsite but decided that we would just split the cost of parking and enjoy the convenience of parking at the port. It took about 10 minutes for us all to meet up again to enter the terminal. We entered the terminal about 11:45am. We had to show our SetSail passes and passports to enter. Then we went through security where they checked our carryons, there were no lines to enter or security. Then we proceeded to check in. We went to the Gold line since we had previous cruisers. There were about 3 groups ahead of us in line, be we got to an agent within 5 minutes. Some of our friends we saw outside the terminal went to the regular line. It took them about 20 minutes. We all boarded the ship together and went straight to the Windjammer. It was about 12:15pm. One of my friends went directly to the fitness center. Although busy, we were able to find a table for 6. As we finished lunch, they made an announcement that the staterooms were now available. That was about only a couple of minutes before 1pm. We went to the cabin and found it pretty roomy despite it being an interior cabin for 3 adults with suitcases. I knew I needed to lower my standards since my last couple cruises were in suites with rooms more than double the size. We all found the rooms to be quite adequate in terms of storage space and size, but we spent very little time in the rooms during the day. I will say that the WORST part of the cruise was the MATTRESS. It wasn't just a little uncomfortable. It was the worst that ever slept on. It was actually painful to rest on my side. I started to sleep on top of the comforter and it helped slightly. The ship itself appears to be in good condition. I enjoyed most of the bars and venues on board. I did not spend much time on the pool deck because it was windy and chilly, which is not uncommon for this time of year. Plus I'm from Florida so I didn't feel the need to go to the pool. The hot tubs were very crowded though because the pools were cold. Also, I felt that the ship never seemed too crowded. There also weren't tons of kids since winter break was over. I really enjoyed the activities director, Daniel, and activities staff member Carlos. They were both hilarious. I went to both adult comedy shows and The Quest. I found them to be entertaining. The Disco Inferno was awesome. You have to get to trivia very early since it is held in the Schooner bar and it's not very big. Tables fill up 15 minutes before. The food wasn't amazing in the Main Dining Room and especially the Windjammer. I enjoyed my meals in the MDR, but I only went to Windjammer for breakfast if possible. I went to lunch a couple times and was not impressed. I did make myself a nice cheese plate before dinner. The best dining venue is Sabor. The margaritas are included in the deluxe package and were fabulous. I had 3 at dinner! We had 10 people at dinner in Sabor and they brought us out everything on the menu to sample. I also had sushi at Izumi that was very good and did the sushi making class. It was worth the money since you got a lot of sushi for your money. Brasserie 30 in the MDR on sea days is the best spot for lunch! The service is great! I really enjoyed our room attendant and waiter in the MDR. The bartenders were all excellent too. It was so easy to get a drink all of the time. We got our drink package for $41/day plus 18% gratuity about 3 months in advance during a sale in cruise planner. It was worth the money!! Our cruise went to Costa Maya and Cozumel. We did not prebook any excursions. My friends did the adventure park in Costa Maya. There are a bunch of places to book excursions when you get off the ship. I walked around the port area. I was disappointed with the "tex-mex" food options, since I wanted authentic food. There isn't anywhere else to go besides the port. It was fun to walk around and explore. Our ship was the only one in port. In Cozumel, we walked off and rented a 15 passenger van from Hertz (note that the cars are manual shift). It cost about $200. We drove to the San Gervasio Mayan ruins. It was a 30 minute drive on very well paved roads. It cost $9.50 to see the ruins. We drove around the island a bit before going back to the ship. Our friends had kids and they were in Adventure Ocean during the evenings. We had the 8pm MDR dinner. The ones that were 5 and younger usually ate in the Windjammer and then went to Adventure Ocean and one went to the Nursery (23 months). The kids ages 6-9 ate dinner in the MDR and one of their parents would drop them off at Adventure Ocean and come back. They ordered the kids' meals as soon as we sat down and they usually came by the time we had appetizers. They nursery closes at 12AM, but time has to be reserved in advance. Only one time they had to pick up at 11pm, but they were able to get time each evening. Adventure Ocean has babysitting from 10pm-2am. They were usually asking to go to Adventure Ocean so they didn't have to sit with us through dinner. There aren't many, if any, activities for children in the evening except in Adventure Ocean. I also got a spa service when we were in Costa Maya. I did the special for $129 for 75 minutes which included a 50 minute Swedish back massage, facial, back exfoliation, and scalp massage. The specials are only advertised on port days in the daily compass. I would go again, but I would read reviews about the beds for the ship. I enjoyed everything else about the cruise. I would also skip the Windjammer for all lunches since I really didn't like it. It's perfectly fine for breakfast though. Read Less
Sail Date January 2018
I had not taken a cruise in a couple of years other than a horrible Carnival cruise from JAX. I did a lot of research before selecting this one and did basically based on ports as I was trying to avoid the ports hit hard by the recent ... Read More
I had not taken a cruise in a couple of years other than a horrible Carnival cruise from JAX. I did a lot of research before selecting this one and did basically based on ports as I was trying to avoid the ports hit hard by the recent hurricanes. The reviews on this ship were mixed but I liked the timing. Because of the mixed reviews, I suppose my expectations were on the lower side. Overall, we were pleased with the cruise. With any cruise nowadays, the food is not excellent, but we found the food to be "good." The selections were great and even after being on board 9 days, the food was still appetizing. The service in the Windjammer was excellent. We had soda beverage package and always able to get server to provide beverages rather quickly - sometimes this can be a problem. Food is Sapphire DR was good - service was excellent. Our servers were outstanding - very friendly and accommodating. Someone in our party was very high maintenance and our servers handled requests quickly and efficiently. One of the reasons I only gave 4 stars was because of poor experience in Chops Grille. Service was extremely slow even though our server was very personable. Someone's steak was significantly overcooked - should have sent it back. The added costs for the meal for my husband and me with gratuity was $82 - not cheap. The service should have been excellent. Having said the above, the next day, I left a note at the restaurant for the manager just advising the issues we had experienced. That night he came to our table in the MDR offering his apologies and insisted we accept a token for the mishap. He provided lunch the next day in Giovonni's for the four of us. I was not expecting to be accommodated so this was an extremely nice gesture. We had My Time Dining and had a problem night 2 and 3 getting our same table after we were told night 1 that we could have that table the rest of the week. The strange thing is, no one was sitting at the table night 2 and 3, but for some reason, the hostess did not want to accommodate us. Again, we were able to work this out with a manager. The problem could have been avoided. I thought the entertainment on the ship was excellent - again, maybe my expectations were low after the Carnival cruise, but thought very good. The ship orchestra "The Navigator Band" was outstanding. They didn't several jazz shows and played along with other performances - really just outstanding. The ice show was wonderful as well. There were several comedians who performed - some better than others, but all good. Even the last night of the cruise they did an outstanding variety show. Our room (inside with view of promenade) was a typical cruise ship room - nothing spectacular but clean - bed could definitely been improved. Room steward was very accommodating and helpful. SPA/Fitness: SPA is extremely overpriced but nothing new on cruise ships. I had booked a massage with a certain therapist. Signed in, and then assigned to someone different. When I questioned the change, I was eventually told the original therapist was in medical services. I agreed to proceed with the therapist they had assigned. The spa manager asked my thoughts on the massage and I told her it really was not that great. She gave me another massage the next day with the original therapist I had requested. Again, I did not ask for this and did not expect it. I was actually surprised she made that offer. The fitness room definitely needs some refurbishing and updates. We did no excursions. Even with the the negative issues, we had a lovely time on this cruise. The staff did work hard to "fix" the issues we encountered and their efforts were most appreciated. In addition, I had an issue with a credit from a cruise in SEP that had been cancelled because of the hurricanes. I had spoken on the phone with customer service to resolve unsuccessfully. The Guest Relations desk was able to help me with that problem - again greatly appreciated! Embarkation and Debarkation was extremely easy. Read Less
Sail Date January 2018
We chose this cruise for the destinations. We had never been to Aruba, Curacao or Bonaire and none disappointed! We took adults only on this cruise. As for Royal Caribbean, we were satisfied with the friendly staff. The food ... Read More
We chose this cruise for the destinations. We had never been to Aruba, Curacao or Bonaire and none disappointed! We took adults only on this cruise. As for Royal Caribbean, we were satisfied with the friendly staff. The food selections seem to be not as great as when we first cruised in 2005. The My Time Dining seems very elite and limited. We were unable to take advantage of it. The 8pm dinner reservations were too late for our group. Instead, we upgraded 4 of our dinners to Specialty Dining. We ate at Chops twice, and it was great! Izumi manager went out of his way to help us get an early dinner reservation on the last formal dinner night. The recommendations from the Izumi waiter were perfect, and we had a great time trying new sushi dishes. The value for this is amazing! Sabor Mexican was good too. I felt like there could've been better variety or more offerings in Sabor. Staff there was exceptional as well. The excursions we chose were pretty great too! In Curacao, we went by boat to a private part of the beach. The staff there was friendly and the boat captain and his staff were great too! Bonaire excursion was with the Samur Sail pirate ship to a beach for snorkeling. Very attentive staff on that as well! Aruba we rented Rangers through George's rental. Pretty reasonable for a day's rental. We were on our own with a map to tour the entire island! The map should've been marked with street names to effectively get around. But, the views of the ocean spraying water all down the coastline was a definite highlight to this off -road trip experience! Highly recommend touring the island this way!!! - You will get dirty and sandy!! Pack a lunch and a cooler of drinks so you can spend the whole time near the water. It's amazing! Read Less
Sail Date January 2018
We traveled on Royal Caribbean's Navigator of the Sea's out of the Port of Miami starting January 5, 2018. The Good, Bad and Ugly! Things were a bit bad getting on the ship was a bit more difficult than one would have ... Read More
We traveled on Royal Caribbean's Navigator of the Sea's out of the Port of Miami starting January 5, 2018. The Good, Bad and Ugly! Things were a bit bad getting on the ship was a bit more difficult than one would have thought. Long lines most likely caused by the long and narrow terminal force agents to have to walk a distance to get passenger sea passes and other paperwork. Since the terminal is a permanent structure i don't see this issue getting better any time soon. Getting off the ship was a bit more smooth. It actually was quite easy and surprisingly quick for having 3,000 plus passengers on board. I was on Navigator 9 years ago and the ship has received an update since that time. We were told the ship will be updated in January 2019. It does need a bit of updating. One noticeable change from my first voyage was RCCL added a number of additional staterooms. The increased passengers were hardly noticeable on the interior of the ship, however the pool areas were packed and it was difficult finding a chair on sea days. There were plenty of arguments seen as folks would "save" chairs and then never show up. When others would squat on them and the "holders" would appear an hour later, it led to some serious yelling and finger-pointing. Royal does ask it passengers not to hold chairs, but of course, people do not pay attention to these requests. We had a interior stateroom on the 8th floor, it was Aft. Our Stateroom attendant Olga was flat out awesome from the moment we arrived. I don't know how Royal keeps these folks so happy, but she was great. So nice.. Our room was spotless. The dining room experience was exceptional. Our Waiter Raj and asst waiter Andrana (Karnina) made the trip even better. These two very nice and hard working people were very concerned about every detail of the menu for us. The food was very good to excellent every night and they both made sure were were always happy. The entertainment on board was quite excellent. The Cruise director Cuddy and his team worked very well together like a well oiled machine. They made the cruise far better. The skating, comedy, juggling, and other shows were all very good. The Navigator had a big band and the horn section was EXCEPTIONAL. It was quite refreshing to see so many age groups dancing in the promenade or on the dance floor to big band music. The UGLY!!!! The Casino on board is a money trap. It appears Royal has gotten way too greedy in its profit leveraging. Policies which RCCL have need to be updated and its casino staff trained in how to deal poker. Players should never be allowed to touch other people chips. The tournaments which the Casino puts on are the biggest money grabbing events. Royal used to have more than one prize for their poker tournament. They really ought to offer a 2nd and 3rd place at the final table. But no, the greedy types want all the cash which was highly disturbing. The Casino itself is a money pit and this was the LAST time I will be spending money in it. The number of sick people on the ship was most concerning. I never saw the amount of hacking that I saw. These guests were EVERY WHERE. We knew of a number of cases of flu and bronchitis, yet we saw those afflicted within the 24 hours they were diagnosed, walking around on the promenade, up in the windjammer tough food! Why they were not put in their rooms so they wouldn't potentially infect other folks is baffling. The gym was quite open and had plenty of sunlight in it. Hopefully when the ship is updated smaller fans will be put in to help move the stale air around. It doesn't have to be over powering, but getting the air to move would be a good thing. Other than the fans, a very nice gym indeed. All in all, it was a very good experience aside from the hackers, sick types who did their best to infect those in their path. Read Less
Sail Date January 2018
Highlights - Navigator of the Seas Wait Staff, buffet greeters and Cabin attendants; Staff recognition events on last night of sail was impressive both at the Sapphire dining lounge and later at the Metropolis theatre; Ice skating ... Read More
Highlights - Navigator of the Seas Wait Staff, buffet greeters and Cabin attendants; Staff recognition events on last night of sail was impressive both at the Sapphire dining lounge and later at the Metropolis theatre; Ice skating show was quite enjoying. Seats were pretty easy to snag; The venue for the nightly show was excellent; Service at the Sapphire dining lounge was superb; Lots of activities for older teens and young adults; Parade along the Promenade held on the last evening; Finding shade with a lawn chair wasn’t a problem in the Solarium area if you are an early riser; The Promenade is beautiful and the ambiance tremendous; Excellent gym facilities with top of the line equipment; A number of different venues with musical offerings each evening was impressive; Embarkation was smooth and easy; A fine array of food offerings were available in the Windjammer; The inside room with a window facing the Promenade was a nice touch; The towel station was open early and closed late; The elevators on both sides of the ship are quite efficient; Wide array of dessert choices; No need for reservations for the nightly shows; Lots of storage space considering the size of cabins; Omelette station made to order. Improvements - Navigator of the Seas Higher caliber of entertainment acts; A reasonably priced water package; Movies other than those catering to the young; The Promenade can get quite congested at certain times; Stricter dress code for formal night or conversely a total relaxation; Smoke free Casino; Wider selection of diversionary activities which are free; ex. tai chi Softer sofas in the inner cabins; Better prizes for event contestants; A little more diverse shopping experience; A better explanation of the disembarkation process (presently can be a little confusing); The windows facing the Promenade should be washed and cleaned; Popcorn and blankets for watching movies in the evenings; Floor around the pool areas can be slippery; Buffet can get very congested at certain times particularly when in cruise mode. Read Less
Sail Date January 2018
This trip was to celebrate my New Year's Day birthday. We had a smooth embarkation and disembarkation. First stop upon boarding... Vintages to order wine for the five day festivities! We surprised our favorite Sommelier, Nikola! ... Read More
This trip was to celebrate my New Year's Day birthday. We had a smooth embarkation and disembarkation. First stop upon boarding... Vintages to order wine for the five day festivities! We surprised our favorite Sommelier, Nikola! Luggage arrived by 2:30! We had carried on our formal wear since we boarded on NYE. Dinner first night was in the main dining room. We were quite disappointed. Service was great, food was not. We attempted to go to Specialty dining after that but others had the same idea. It wasn't easy getting in. Chops was great, Sabor excellent. We weren't really interested in the ports. Stayed by the pool in Costa Maya. Been there before and once was enough. Cozumel, we got off and had lunch with a friend. Our main entertainment was wine tasting and enjoying the bottles we bought. NYE was spent in the VIP party at Vintages. Appetizers and the wine.. of course. The balloon drop was right outside the venue! The officers mingled, Fun! A very special thing happened that is a great example of why we return to RCCL. When we first arrived, we caught up with Nikola and shared life events... he got married, is having a baby and we lost our home to Hurricane Harvey floods. I told him we were okay about the loss of furnishings, appliances, clothing but the sentimental things like baby pictures and wine label collection was difficult. On a prior cruise Nikola and his colleague took the labels off of our wine and mounted them on special paper, signed and dated them. So he knew what I was talking about. On the last day, he said he had a surprise for me... he came from behind the bar with the labels from the wines we enjoyed on the trip. He mounted them on hard paper! I was so overwhelmed with appreciation, I cried... what a heartfelt gesture... it's that extra special treatment that keeps us returning! Read Less
Sail Date December 2017
Cruise was sold out, meaning there were lots of lines for most everything. Ship was the biggest one we've ever sailed on (10+ cruises). Had two rooms that weren't next to each other, which was our own fault for reserving rooms ... Read More
Cruise was sold out, meaning there were lots of lines for most everything. Ship was the biggest one we've ever sailed on (10+ cruises). Had two rooms that weren't next to each other, which was our own fault for reserving rooms rather late. We are cheap cruisers, so we don't ever use the spa or specialty restaurants. Pros: Wait staff (Radmir and Oleksii) were exceptional in main dining room. Our balcony room (8416) was the most forward one on the 8th floor, with a plexiglass window that looked forward. A very nice touch that made it seem less claustrophobic as a balcony. Room staff (Siri) was attentive and took great care of us. Food was great, loved the variety. The comedian the first two nights was very funny, as was the juggler. Embarkation was swift and well run, though to be honest, a guide thought we were diamond members so we got to stand in the shorter line. Cons: Our promenade room 7257 was small and very noisy on party nights. It was great for people watching, but was at the very end of the promenade, making it difficult to see the whole thing. Not much of a shore excursion selection as the cruise only had two shore days. We did go to a beach/mayan ruins excursion in cozumel, and got lucky as it was the only day where it was truly warm enough for the beach. Debarkation was slow, there were computer issues. We had to stand outside while they figured some stuff out, it was around 40 degrees in Miami that day so it was pretty uncomfortable. Not sure the terminal was at all heated. Would we go again? Probably not. I did enjoy the new years eve party, but it was pretty darn crowded, and not worth the extra money (it was an expensive sailing due to the NYE date) Many of our complaints/problems, though, were due to things beyond RC's control, like the weather and the fact that the earlier hurricane season had forced many cruises and cruisers to the western Caribbean vs the eastern one. Read Less
Sail Date December 2017
Overall, my wife and I enjoyed the cruise. Dining was consistently good, and our room was excellent except for 1 point. We had a junior suite (9330), but this was not 'suite enough' to be allowed into the suite lounge 30 feet ... Read More
Overall, my wife and I enjoyed the cruise. Dining was consistently good, and our room was excellent except for 1 point. We had a junior suite (9330), but this was not 'suite enough' to be allowed into the suite lounge 30 feet from our door (we chose our room specifically to be near this lounge). Why not call junior suites 'Big Rooms' instead and set expectations accordingly? The Captain's reception for the Platinum and above club members was a short performance (good) and a big sales pitch (not so good). They missed the opportunity to have a longer performance, a very short sales pitch, and have us tell people about how special we were treated, which would have incentivized others to achieve this level. The gym programs were very good – the spin classes were strong and well attended. Massage services were poor. Curacao was OK, and Aruba was a big honky tonk near the port with a poor island tour and was a waste of time and $. In all fairness to RC, we met people who were staying on Aruba in hotels, and they independently said they were disappointed as well. Entertainment, like most Royal Caribbean brands, was barely OK - they really should start licensing some shows and bring their game up a notch. Even better, let me Bluetooth my tablet to their TV. Read Less
Sail Date December 2017
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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