2 Helpful Votes
Sail Date: July 2018
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my ... Read More
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my wife's birthday fell during the cruise. Last year there were strawberries dipped in chocolate and a card in the room the night before her birthday. This year nothing. My main problem with the navigator a lack of a central area. The shopping street reminded me of Ocean Terminal in Edinburgh. It was basically shops and eating/drinking places with a view of the sea. Which is what Ocean terminal is. The likes of the Captains Party lacked a central place to be where you could sit and watch. The 70's night was a damp squid compared to Rhapsody. Not enough seats in the bars. Too many chairs on the deck taken by towels without owners for hours and RCI doing nothing about it. We have learned a couple of things from the cruise. We won't be sailing again from Southampton on the first week the English schools break up. Cruisers numbers were 3005 of which over 1000 were children including our one!. It wasn't the multi-national holiday we had last year. Vast majority were from the South of England. Yes honestly we did enjoy it. Perhaps we will stick to the smaller ships. No idea what 5000 people would be like on the bigger ships. More likely to fly to cruise than leave from Southampton. Cabin was excellent on Deck 12. Great view. Easy access to the pool deck. While the headliners were good the in house shows were tired and need updating. Read Less
1 Helpful Vote
Sail Date: July 2018
The ship is starting to look tired and a little shabby in some places i.e. Carpets and stairs on the pool deck. But the cleanliness on board is second to none and the staff work tirelessly to ensure your holiday is the best. Food was ... Read More
The ship is starting to look tired and a little shabby in some places i.e. Carpets and stairs on the pool deck. But the cleanliness on board is second to none and the staff work tirelessly to ensure your holiday is the best. Food was wonderful. Plenty of choice in the Windjammer. Very busy at times but always managed to find a table. Food was hot, presented well and delicious. Table clearing was very swift and efficient. Food in the main restaurant Saphire was also delicious and well presented. Staff were very accommodating and tried to get a table booking as close to our requested time. This restaurant is very busy and you do have to wait a while for your food at very busy times. Plenty of ice cold drinking water was provided if you didn't want wine. Drinks were very expensive on board. We didn't take the drinks package which was on offer as felt that was expensive as well. Having said this there was plenty of soft drinks, hot and cold drinks readily available. Although the coffee was very stewed at times. So if you are a fresh coffee lover, perhaps avoid the coffee. This was our first cruise and despite a rough time due to weather in the Bay of Biscay on the return I would definitely recommend Royal Caribbean cruising. Read Less
1 Helpful Vote
Sail Date: July 2018
Ship was in generally good shape. Some wear but upkept well. Clean roomy ship, bright and cheery. Easy on, easy off. Well organized and pleasant staff. We traveled with mostly folks from Great Britain (we’re from Chicago, USA) and ... Read More
Ship was in generally good shape. Some wear but upkept well. Clean roomy ship, bright and cheery. Easy on, easy off. Well organized and pleasant staff. We traveled with mostly folks from Great Britain (we’re from Chicago, USA) and they were terrific. Courteous and friendly. Main Dining. Generally, I enjoy eating at the dining room. I like the formality of dressing for dinner, accompanied by good food and service. However, the quality of the food in the main dining room has deteriorated in all cruise ships. Food is hit or miss. Had oso buco and instead of a full, meaty oxtail, braised if a rich sauce, was served a curled piece of thin cut of beef, curled and brown. Our main waiter was below average. Still learning his job. World disappear for long stretches and could not be found. Assistant server, top notch and attentive. Our steak and shrimp combo dinner came without the shrimp. Our waiter didn’t notice or didn’t care. We had to bring to his attention at which point he would try to correct. I’m sure good help is hard to find, and it shows. Our waiter gave us the feeling that he was hoping we would just leave him alone. Buffet: Better than average. I detest most buffetts but this one was good. Good abundant selection, good variety. Ate here often for quick satisfying meal, mostly breakfast but also lunch an dinner a few times. Clean and well presented choices. Specialty dining, very good. Chops food and service fantastic. Great appetizers, bacon, shrimp cocktail, Caesar salad, bone in rib eye, filet and desert. Top notch food, good wine selection and great professional service. Ate at Giovanni’s table. Also very good but not great. Kids really liked Johnny Rockets. Entertainment was world class. Great shows, talented staff, enjoyed main theater almost every night. Comedians, hypnotists and the ever-talented singers and dancers very enjoyable. Ice show was fun. Enjoyed casino, every night. Not enough poker. Went to yoga class, used steam room, sauna. Kids hung out at teen club, nice athletic activity center, rock climbing wall, plenty to do. Pools nice but never enough chairs. Went to cigar lounge, enjoyed a quality cigar. We played bingo, lost. My son won the Star Wars trivia contest. Also, won 2nd place in archery contest. The itinerary was out of this world. Gibraltar (wife attacked by apes—she’s ok) , Alicante, Spain (beach, reat tapas and gelato winding through narrow city streets), Mallorca overnight (beach, party like a Mediterranean), Sardinia (great coffee in historic villa) Cadiz (walled city, beach and cathedral) Lisbon’s, city tour on foot) Good value trip in exotic, less traveled western Mediterranean beach cities. Read Less
Sail Date: July 2018
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and ... Read More
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and very fast as always. Upon boarding the ship, we were informed that due to the Norovirus outbreak on the previous sailing, the rooms wouldn't be ready until 2pm. This meant that we had to wait in the library for over an hour until the rooms were ready, which was an inconvenience as we had an early morning flight from Belfast and were exhausted. Our room was in Deck 7, and the carpets here had a very unpleasant and musty smell. As well as this, even after midnight, you could hear children running up and down the corridors, shouting and screaming. This was very annoying, especially when you are trying to sleep. The room itself, while kept clean, was very dated and tired looking. We chose to have My Time Dining, as we have had on all our previous cruises. On Navigator last year, this was not a problem - however, this time, we experienced a number of issues related to queueing and reservations. On the first night, we had to queue for 30 minutes before we even got to our table. We were seated at table 675 which was were we wanted to sit for the rest of the cruise. We subsequently booked this table for 7:30pm every night, and we got this table most nights, but some nights we ran into problems. On one of the nights, we went to the dining room at 7:30pm for dinner, only to be told that our table wasn't ready and we'd have to return in 20 minutes. We did this but we had to rejoin the lengthy queue and when we reached the end again, we were told to have a seat at the side. When we finally entered the dining room, we found that our usual table was taken and we had to sit elsewhere with different waiters. Other than that problem, the food in the dining room in general was excellent. Food options at lunchtime were sparse. Windjammer was constantly packed, and it was almost like a fight trying to get a table. This often resulted in someone keeping the table while the other person went to get food. Despite this, the food here was also good. We found that every day, especially on sea days, it was impossible to get a deck chair, as people were leaving towels on them and not returning for hours. The policy of "we will remove your towels from deck chairs after 30 minutes" was not enforced at all. The entertainment was average. We enjoyed the Beatles tribute act, the hypnotist and the ventriloquist, but the Queen tribute band were awful. Overall, the ports visited were excellent, but we felt that the time spent in port was very short, especially in Lisbon and the second day in Palma. For all of the ports we just walked off and got hop-on hop-off tickets ashore, with the exception of Palma as we had onboard credit to use. The excursions were extortionately expensive, and the tour in Palma was short and rather boring. Overall, we had a good holiday, but it was let down by the short port days and tired ship. Navigator is in desperate need of renovation as it looks and feels rather dated. The crew also seemed rather bored in comparison to the other Royal Caribbean cruises we've done. We would strongly consider trying a different cruise line for our next cruise, as Royal Caribbean haven't been as impressive as usual. Read Less
1 Helpful Vote
Sail Date: July 2018
Travel Agent recommended by a friend & cruise recommended by the Travel Agent. Brilliant cruise experience, no issues will definitely do it again with Royal Caribbean & this ship. Only downside were the onboard prices, the WiFi is ... Read More
Travel Agent recommended by a friend & cruise recommended by the Travel Agent. Brilliant cruise experience, no issues will definitely do it again with Royal Caribbean & this ship. Only downside were the onboard prices, the WiFi is not included & @ $12.99 per person per day is very expensive, the photos were great but again very expensive @ $19.99 for just 1. The Spa has fantastic treatments but again is very expensive e.g. file & polish $22 dollars. The staff, service & food were all great, premium drinks at great value with the Deluxe Drinks Package. I paid gratuities up front when booking but would not do this again, it seems better to speak to Guest Services on day 1 of the cruise & ask them to remove any service charges throughout the cruise, then you can tip who you want as much as you want as & when you want to. The onboard movies are promoted as "recent movies" but they weren't really e.g. Mama Mia there were 6 shown & they were repeated throughout the cruise so by week 2 we were . The other onboard activities were fun I particularly enjoyed the Dance Exercise sessions, the Aqua Zomba & the Crew & Passengers pool volley ball. The entertainment in the evening was really good, the orchestra & headline shows were very enjoyable, the ice show was also very good. The various lounge, poolside singers etc. were great particularly the piano man in the Schooner Bar & The Vendettas. Lots of passengers were saving seats in the theatre, tables in the dining room & sun loungers they were also some videoing the shows which was not permitted & in annoying this needs to be monitored much better & dealt with as it can cause arguments among other more considerate guests. Read Less
1 Helpful Vote
Sail Date: July 2018
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask ... Read More
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask for things not on the menu but when my daughter asked for Salmon and rice she was told that wasn't on the menu for tonight! Although the headline entertainment acts have changed the events/ entertainment on each of our previous cruises is identical e.g. Circus parade and best of British. Also, no adult only areas/bars. I don't want to listen to your tired, whingy child at 11pm thank you. The Cosmopolitan club says no children after 10pm but this is not enforced. This time we did our own thing on shore and that worked well for us loved Cagliari, Cadiz and Lisbon. We were quite a walk from the town centre in Palma and I refuse to pay 40 euros to get 4 people in to town. This was an overnight and on reflection it may have been better to hire a car. Read Less
Sail Date: July 2018
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some ... Read More
PORTS: Good cruise although length of stay at each port too short; needs to be longer to make the most of each stop. Some of the disembarking at ports was rather chaotic, with queues of guests winding through several stair wells for some time Not great when the length of stay at each port is short. SUNBED: the sunbed/towel situation is out of control. No where near enough beds for the amount of guests onboard, resulting in guests 'reserving' sunbeds from sunrise; even though they have no intent of using them for hours (sometimes reserving them, whilst they go off ship!). Staff should stick to the apparent rule of beds not to be reserved for more than 30 minutes; and actually remove the towels. FOOD: Food excellent although I am gluten intolerant and options for me were quite limited. DRINKS: Very affordable deal with full drinks package free; well worth it. BALCONY: Balcony is a must as there is very limited room on deck, with little space and limited sun beds for the amount of guests on board. Balcony provides your own space. All in all, a good holiday but Royal Caribbean can improve. Read Less
1 Helpful Vote
Sail Date: July 2018
Boarding in Southampton is so easy and the staff are very informative. Unfortunately there had been an outbreak of norovirus on the previous cruise but staff gave us all the advice we needed for us to stay bug free for the 2 weeks ... Read More
Boarding in Southampton is so easy and the staff are very informative. Unfortunately there had been an outbreak of norovirus on the previous cruise but staff gave us all the advice we needed for us to stay bug free for the 2 weeks cruising. Once on the ship, it was obvious she was looking very tired and in real need of a facelift. We had a stateroom on deck 7 where the corridors absolutely stank of must and damp, thankfully this didn't extend into our room. The carpet on deck 7 had definitely seen better days, there were lots of sections that had been cut and patched and in several places, it was clear passengers had been sick which had stained badly. Not the sort of thing you really want to see after paying so much money for a dream holiday. Our room attendant, Iwayane was amazing, he worked so hard all of the time and was pleasant, friendly and always there to answer any questions. Our room was clean, tidy and perfect for our needs. The balcony was perfect for the warm evening nights. The food in the dining room was beautifully presented and tasted delicious every night. Our 2 waiters, Iputu and Sorrin made our mealtimes fun and interesting. They bent over backwards to cater for anything we wanted, they stood and chatted a lot and we learnt lots about their lives. We did a galley tour and it was incredible to see the workings of the kitchens onboard, it was also great to see just how clean the areas were. The entertainment onboard can only be described as lazy and lacklustre. Acts that we had seen 2 years ago did the exact same show again. The tribute acts were poor (in my opinion). The RC dancers and singers did an amazing job and showed a lot of commitment, their voices were incredible. The comedian Josh Daniels and the ventriloquist who had won Americans got talent were the highlights of the trip. The theatre unfortunately smelt musty and in places, we swear we could smell urine. Not pleasant. The ports we stopped in were beautiful and everything was perfect, we didn't book any excursions and just wandered off to explore by ourselves. As far as I could see, the ship excursions were extremely expensive. Overall, the staff onboard did an amazing job to make everybody feel happy and relaxed. Most chatted when they passed you and when we stopped in the bars or shops, the staff made us feel like we were very valued customers. Staff have an incredible pride in their work, which is very obvious to see. Their energy levels are total unbelievable. Read Less
1 Helpful Vote
Sail Date: June 2018
In the last 8 years this would be our 11th cruise, 7 of which have been RCI. We chose this itinerary mainly for the overnight stop in Saint Petersburg and that it called in Oslo, Tallinn and Copenhagen. With a free Deluxe Drinks ... Read More
In the last 8 years this would be our 11th cruise, 7 of which have been RCI. We chose this itinerary mainly for the overnight stop in Saint Petersburg and that it called in Oslo, Tallinn and Copenhagen. With a free Deluxe Drinks Package and Free Gratuities, the price for an outside accessible cabin (one of our party in a wheelchair) was quite reasonable. Over the years we've come to expect a certain standard from RCI, the food is normally great, the entertainment some of the best we've seen on land or at sea and the itineraries and arrangements very good indeed. Boarding in Southampton, we were not disappointed, at most 20 minutes from parking the car to boarding the ship. Rooms were ready so we were able to drop our hand luggage and straight off to explore the ship and grab a snack in the Windjammer. My first thought during the Muster Drill was that it seemed very disorganised. In fact, normally there would be a tannoy announcement about the mandatory drill happening at N o'clock, but we heard no announcement, only saw crew stood in stairways with hi-vis jackets and screens advising to proceed to your muster station. One kind crew member took a look at our cards and directed us to the Forward Starboard area where we would find our muster station. When we got there, we actually noticed on one of the way finder screens, that actually our muster station was on the Port side and to the rear of the ship! Our first experience in the dining room was that once again, even though we book a wheelchair accessible room, the table we were allocated for dinner was right at the back of the dining room, off to one side, probably one of the most awkward places to get to. We don't mind, but the other guests tend to get a little annoyed when you're trying to squeeze past them, interrupting their dinner. The menu on night one was ok, nothing special but we had to wait a considerable time as the waiter for our table was alone, and it was his first day. We didn't eat in the main dining room on night 2 as the menu had nothing on it that any of our party fancied, but we accept that this sometimes happens, so just went to the Windjammer, which worked out well as we also wanted to catch a show which would have made dining in the Main Dining Room a rushed affair. As we had purchased a speciality restaurant package for 3 nights and booked the Mystery Theatre Dinner, we ate in Chops grill on night 3, Giovanni's on night 4 and due to a long day ashore, the Windjammer again on night 5. We checked the MDR menu every night and apart from Spaghetti Bolognese or Strip Steak, there was hardly anything that all of us would eat, so we largely continued eating in the Windjammer or Chops. We did return to the MDR on two more occasions, the first of which was again an acceptable meal, but nothing special. The second I actually could not finish my main meal as it was incredibly salty and actually made me feel ill. I had the Strip Steak and honestly had i not ordered it, I'd have thought it was gammon instead of beef!. Entertainment on board was more or less what we expected from RCI. A few guests were not impressed but largely people seemed to enjoy the shows and guest artists. We mostly did our own thing in all the ports as most docked within a short walk to the main town or attractions. The only exception was Saint Petersburg where an organised tour was needed unless you had an independent visa or other escorted tour organised. As a first time in that port, we opted for the safety of the RCI tour, which was a most enjoyable two days, but did feel a little rushed in places. It might have been better to visit a few less churches or museums to have more time in one or two churches and museums, but we still enjoyed it anyway. I am not going to go in detail about each port as everyone has their own taste and can find out a lot of information by googling the locations or looking at sites like Trip Advisor. All I will say is I was not disappointed by any of the ports of call and would certainly return to all of them. In summary, I really enjoyed the cruise and the ports and the features on board the ship, but... RCI are clearly cutting costs, mostly in staff. Bar waiters were lacking, ending up going to bars ourselves to get drinks otherwise we'd be waiting until we were about to leave to get a drink. The food in the Windjammer was largely good with a wide selection for breakfast, lunch and dinner, and we never struggled to find a spot to sit for our group of 4. The Main Dining Room menu has gone downhill in our opinion. The ingredients are simply too specific so people who do not like or are allergic to certain ingredients, such as mushrooms, had a limited selection to start with and nobody really wants to eat a Strip Steak every night for 12 nights! My incident with a salty meal aside, the service was pleasant enough but it did not feel special, or even like a top class restaurant. Chops Grille was as good as always. On the quieter nights the food and service was exceptional, more like that we'd expected in the Main Dining Room, but on the last night, it was very busy and they seemed to struggle to cook consistently good food in the same efficient manner. Once again it seemed that another waiter or two might have been needed, and probably another chef. Our room attendant "Dexter" was great. Very pleasant and helpful and took the time to get to know us and our routines so we was both visible but invisible too, if that makes sense. Finally, I was disappointed that for the first time on any RCI cruise, there was no "The Quest" gameshow put on. This has always been a really great night and something we look forward to, but it simply did not happen. I would certainly look at a baltic cruise again and would consider the Navigator, but I can't help feeling a little disappointed in the experience this time. I'm not sure if it's just being spoilt in the past with prior cruises, or if it's cost cutting, but this time the "special" was not there for me. Read Less
1 Helpful Vote
Sail Date: June 2018
We have visited the Baltic before and realised that there is much more to see and do than one cruse can cater for. We were in a Grand Suite on deck 10 which was roomy and clean. The suite attendant was efficient but we would have expected ... Read More
We have visited the Baltic before and realised that there is much more to see and do than one cruse can cater for. We were in a Grand Suite on deck 10 which was roomy and clean. The suite attendant was efficient but we would have expected a resupply of fruit on a 12 day cruise. The MDR was a disappointment from the start. The two of us were assigned to a table for ten and no one else showed up! Nevertheless it still took almost two hours to get served and the food was mediocre and lukewarm. The next night (a formal evening) we went to Izumi where the food and service was excellent. The following night we did not like the menu in the MDR and ate in the Windjammer. Our actions prompted both the maitre’d and concierge to interrogate us as to why we were not using the MDR. Judging by the amount of people in the Windjammer we were not alone. We spent the rest of the cruise dining in the Winjammer, Izumi and Chops Grill. All were good but the service in Izumi got very slow towards the end. With the exception of the Ice Show, which was excellent, the production shows were poor. There was no spectacle and the songs were by and large unknown. The cast seemed disinterested and just went through there paces. To make matters worse much of it is mimed. By contrast the ice dancers really look like they are enjoying themselves and as a result so does the audience, The featured performers were average to good. The shore trips organised by RCL were very good with excellent guides. In St Petersburg we participated in the 2 day exclusive tour. As There were only 16 participants the guide was able to get us around quite quickly without the need to be constantly round up stragglers. This meant we had more time in locations. I do not think we could have seen more in the two days. Embarkation and disembarkation were effortless in both cases taking less than ten minutes. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

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