2 Helpful Votes
Sail Date: August 2018
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very ... Read More
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very smooth early signs ship looks very tired but had a lovely time cabin was 1888 the last cabin on the ship on the 12th floor very roomy balcony cabin everywhere clean lovely sheets very crisp ate in main dining room 10 out of 14 nights had my time dining beautiful food but slow at serving as they have a lot of tables to do but well worth it, ate breakfast some mornings on deck 3 in mdr as its help yourself which is fine, windjammer is lovely help yourselves lovely breakfast just wish they had trays so you could carry a few items at once, but finding a seat is pot luck its all about timing as to what time you go have to work out but views are lovely in there and presentation of food is great , shows are not to bad but not go wow factor, ice show is lovely well worth a look ,bingo some afternoons by pool and in star lounge of an evening ,plenty childrens karioke too much , went to meet and mingle on second day won shopping bag and baseball cap on raffle only about 30 came shame really as over 100 signed up, activities was good played crazy golf couple of times watched flow rider which was very good .casino was good very friendly, met plenty of friends on board mainly in smoking area on deck 11 also deck 4 otherwise you dont really meet the same people twice if you dont smoke ,we used adult pool and adult spar pools never over crowded pool very cool sea water some times a bit green but attendent said it was fine but ok daytime entertainment was hit and miss but theres a lot of everything for everyone read cruise planner that get delivered to your room every night tick off what suits you otherwise you miss things , bars are good quick serving you ,cabin steward yan was lovely cleaning all the time replacing tea and coffee all the time making towel animals every other night, staff are all chatty can not do enough for you nothing is too much trouble for any of them went on a few trips with rc and done our own thing on other stops ,great to sit on balcony with a drink and just look out at sea now for moans our room on deck 12 was lovely overall but during the night the cleaners are scraping sun loungers and chairs up on deck 13 waking us up so i would not go back to deck 12 again but would use rc again Read Less
Sail Date: July 2018
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had ... Read More
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had an inside cabin with his wife and 2 daughters of 14 and 16, not enough space to swing a cat,really not suitable for a family room as they call it,o.k if your kids are 3 and 4 maybe. Be prepared to pay for your coach or bus transfer into the towns.a family of 4 can expect another 100 euros plus on top. Make sure you have a drinks package because the drinks are an extortionate price. if you have a room on deck ten be prepared for early morning call of people scrapping deck chairs and trolleys above you,also be prepared for the gangs of kids that think its fun to run up and down the corridors shouting and screaming knocking and kicking and ringing bells late at night.oh and on the last night they find it amusing to rip all your luggage labels off your bags,and lust basically run riot.please do not expect security to do anything they are totally inept at dealing with them.They are more interested in stopping anyone getting on the ship carrying any water or wine or spirits.my elderly parents were left traumatised and had their cruise totally ruined by the constant problems with kids. wouldn;t travel withrcc again stick with P.O. a class above. Read Less
2 Helpful Votes
Sail Date: July 2018
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets ... Read More
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets etc. Makes you wonder what the rest of the ship is like. Biggest thing was lack of staff (assume lots of staff have been robbed to staff new ships). So difficult to get served by a waiter, so go yourself but then can't get served at the bar for ages due to lack of bar staff. The Star lounge on a couple of occasions had one bar staff and one waiter. Other bars were the same. Food in the Windjammer buffet was very good. Tried the main dinning room once and service was slow. Entertainment was good in the main theatre, but as this was in the school holidays with over 1000 kids there was no real entertainment aimed at them (classical violinist and four opera singers did not go down well with my grand children). Other lounges were ok, but lacking unless you like a three piece band. Quizzes were ok, but staff lacked experience and most could not use a mic, hence sound very fuzzy and distorted. Over all entertainment staff were armatures with no training. Disembarkation was a nightmare with no communication and delays all round. Overall, we are looking at other cruise lines as RCL have lost the plot, and seem to have forgotten what they are in business for and for whome. A very dangerous thing for a business to do. Read Less
2 Helpful Votes
Sail Date: July 2018
The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good ... Read More
The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good and we did have a great time in all the ports we visited but I was very disappointed in the condition of the ship. Navigator is looking very old and tired and is in need of updating. Windjammer in particular was in a bad way. Carpets were dirty, stained and everything is sticky and the aft windows were filthy. Carpet on stateroom corridors was also dirty and stained. Sofas and chairs in the R Bar were saggy and uncomfortable to sit on. Too many things to mention but this is the general state of things throughout the ship. State room - this is not a criticism of the cleanliness and our room attendant kept it spotless but the room décor, fixtures and fittings in the bathroom were all in need of some tlc. The toilet basin was cracked and the bathroom vanity top was chipped in several places. Chrome on the taps had lost it's sparkle and was discoloured and the mirrors were looking old and tatty round the edges. The balcony was in need of painting - rust everywhere and big flecks of paint were dropping off onto the balcony floor on a daily basis. On deck the deckchairs were the very old, the plastic strip with gaps type - newer much nicer chairs were stacked at the back - unused. The state the ship was in was not good and I am very disappointed and not something I would expect from Royal Caribbean. This cruise was much anticipated, it was not cheap, we had saved up for a long time for this and were really looking forward to a bit of luxury and pampering. The pampering part was there in abundance as it always is on a Royal Caribbean Cruise but the luxury was very much lacking. I have never sailed on any other cruise line and have always been loyal to Royal but after this I am seriously looking towards other lines. I read somewhere that Navigator was once the biggest cruise ship in the world and there is a sadness I feel about that when I think about the state it is in today. It must have been a wow in it's day but there is nothing wow about it now. I have sailed on Royal Caribbean ships that are older than this and none of them were anyway near in such a bad state of repair. I am returned home now feeling very disappointed and let down. This Royal Caribbean cruise most definitely did not match the hype. Time for Royal Caribbean to stop treating it's UK customers like second class citizens with these old ships - they need to send a new ship to Southampton - and soon. People will walk - there are plenty of new alternatives out there and going by comments of our fellow cruisers on this particular cruise it will happen soon if they continue to send us these tired old ships. The staff clearly love this ship and are loyal to it. Many of them have been onboard for years and their professionalism and 'happy to work here' shine through as they go about their jobs. Without them - this cruise would have been a total washout for me. Wine and Dining... Food was good and hot in both Windjammer and Main Dining Room. Service was excellent and the staff in both were friendly, attentive and very professional. Wine List … wine is my drink of choice. Booked and paid for the all inclusive drinks package so I was a bit worried I wouldn't like the choice they had to offer. It took a few tries but I finally tracked down a nice French one in the Windjammer of all places. Also found it in the Schooner Bar. Worth hunting for and I was happy in the end! The Sauvignon Blanc on offer in the promenade bars are mainly Californian/New Zealand. Kim Crawford is the one they tend to push if you ask for a Sauvignon Blanc which I don't like at all. Just a personal choice though - I think the wine list does cater for the majority of folk. And will somebody please buy the R Bar a blender? Whoever heard of a cocktail bar without one? Pina Colada on the rocks just doesn't work! Entertainment and Activities... Fabulous. Every single show we went to in the theatre was amazing. The acts were top class - from opera to pop, West End to TV, comedians, magician, hypnotist - the list goes on. Bobby Davro one night. Ice show was amazing. Loved the themed parades on Royal Promenade especially the 80's one. Guy playing the piano in the Schooner Bar was fab. Cruise Director Marc Walker was lovely and always had time to say hello. Service... Also fabulous. I haven't a bad word to say about anything. Service is what Royal Caribbean does best and why it has been my cruise line of choice over the years. Ports and Shore Excursions … Southampton Drove to Southampton the day before our sailing. Stayed at the Grand Harbour Hotel and parked our car at ABP for the duration of our cruise. We self-disembarked at the end of the cruise and walked straight off the ship and were on our way home by 7am. Very easy. Ports and Shore Excursions... Not listing all the ports because for mainland Spain we did our own thing, visiting family and friends. Palma, Majorca We booked the Royal Caribbean Catamaran Experience. A coach took us the short 5 mins ride to the harbour. Food (sandwiches) and water were provided but beer etc was extra cost. We sailed to and stopped in two locations where we were able to swim, snorkel (equipment provided) and sunbathe. It was well organised and something different to the usual cruise excursion. Well worth doing this excursion and good value. I think it lasted for around 3-4 hours. If you want do something a little different than the usual coach trip, then I would recommend it. Hint... get to the nets as soon as you get on if you want a good quiet spot to sunbathe - the seats may be shaded but the nearby speakers play music way too loud. Gibraltar We walked to the main square (about 15-20 mins walk) and queued for a tour taxi to take us up the rock. We had a very long wait because there was another cruise ship in port that day and because they docked earlier than us - they took all the taxis. By the time we'd got to the taxi rank all the tour taxis were gone so we had to wait for their return. The first batch of taxis started returning around lunch time. My advice is to check if there are any other ships in port the day you are there - if there are you may be in for a long wait in a very long queue! Some people gave up queuing and took a regular cab to the cable car to take them up the rock but we later found out that the queues for the cable car were even longer so I think we made the best decision to stay put and wait. Our tour took us to St Michael's Cave, the Great Siege Tunnels and to see the monkeys. The majority of taxis carry 8 -10 passengers so be prepared to share with others waiting. We paid him £30 each for adult and half price for children. This fare included entrance fees. Tours last about 2 - 3 hours. Well worth the money (and wait!). Hint … there are 2 taxi queues in the main square. Regular taxis which aren't licenced to go up and tour taxis which are. Guess which one had the longest queue?! Lisbon - amazing city. Ship docks just a few minutes' walk from the main square. Lots to see and do. Unfortunately, we arrived during the hottest heatwave ever. It was impossible to spend much time walking round in the heat so sadly we had to give up and go back to the ship to cool down. We have vowed to return one day - when it's colder! Hint... don't go in the middle of a heatwave. Read Less
2 Helpful Votes
Sail Date: July 2018
We have just done a two week med cruise costing £10600 for two balcony cabins. The ship and staff were much as expected which was on the whole very good. First the bad points: Many of our fellow passengers seemed to be hugely ... Read More
We have just done a two week med cruise costing £10600 for two balcony cabins. The ship and staff were much as expected which was on the whole very good. First the bad points: Many of our fellow passengers seemed to be hugely overweight, mostly covered in tattoos, smoking and drinking incessantly. I'm not sure if Royal Caribbean is going for the right market here. Wifi was a rip off at almost $500 for 14 days. The windjammer served its food on plastic plates and drinks in plastic beakers. The music on the pool deck is too loud and their is general mayhem from uncontrolled children. The excursions and spa were both excessively expensive Now the good points: The ship is in good order and the crew very polite offering good service. The evening entertainment is good and varied. The food in Sapphire restaurants is excellent although breakfast repetative The excursions we did were well done if pricey. Read Less
7 Helpful Votes
Sail Date: July 2018
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. ... Read More
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. Firstly, the Main Dining Room. Vastly understaffed. Can't blame the wait staff. It's not their fault that there isn't enough of them. Result is a very long wait between courses and the food is always cold when it arrives. I don't really wish to make complaints when I am on holiday but after 3 or 4 visits of cold food and long waits, we found it was better just to go to the Windjammer and serve ourselves. We found the food in the Windjammer to be of really good quality so we didn't miss the MDR at all Secondly, the atmosphere on board had way too much, sell, sell, sell. I appreciate RC is a business and needs to make a profit but constantly making tannoy announcements for sales of this, sales of that, does start to get irritating. Adding 18% to any and all drinks is a bit cheeky. Especially as most of the time I had to go to the bar myself due to the shortage of waiters.There is also a shortage of bar staff. Doing away with providing shampoo and conditioners is a bit stingy. I would rather pay a bit extra and have these provided as opposed to having to bring my own. Also, the ship is beginning to look a bit worn and tired.. Lots of broken seats in the lounges and carpets with frayed edges getting caught on peoples shoes. And one common gripe, there are simply not enough loungers for the amount of passengers on board. We did see a few arguments caused by guests who left towels on loungers all day even when they weren't being used. On the plus side, the cabins are kept spotlessly clean by the stateroom attendants. Two of the headliner acts were good. The comedian and the ventriloquist . The singers and dancers seemed to be just going through the motions. Read Less
5 Helpful Votes
Sail Date: July 2018
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? ... Read More
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? Did not try for a sunbed as by 0930 they were covered in blue towels, and stayed that way.Something needs done about hogging the beds. The ship itself really needs refurbishment. Our balcony cabin deck 8 was very clean and kept donut the fabrics and fittings are faced and worn. There seems to be a combination of sell sell sell and more of the same in the Street The dining room etiquette has gone to the dogs, anything goes on any night especially formal evenings. If you wear smart casual or formal chances are that your eating companions will be interested shirt shorts and flipflops with optional baseball cap !!! Royal Caribbean are a great cruise line and I am due to go again with them,they are lucky that the crew are excellent in dining room and cabin cleaning and that they try everywhere to give good service. Read Less
Sail Date: July 2018
BAD POINTS Cabin - misleading description and dated Entertainment - very poor overall Seating for party of 5 almost impossible especially in entertainment venues On board prices - ludicrous Return journey deliberately ... Read More
BAD POINTS Cabin - misleading description and dated Entertainment - very poor overall Seating for party of 5 almost impossible especially in entertainment venues On board prices - ludicrous Return journey deliberately made slower , if normal speed had been maintained it would be possible to fit in another stop . Lied to us about a compensation agreement and have even changed it again since . Very dissapointed overall as have always praised RC Going back to P&O for next cruise Not worth booking with RC again even with compensation voucher as we would have to spend almost double just to get a few quid knocked off . RC seem to have made everything about money rather than quality . Again , very dissapointed . GOOD POINTS The majority of the general Staff were excellent , The food was amazing as always and Dining Staff were phenomenal . Big Thank you to them Read Less
1 Helpful Vote
Sail Date: July 2018
we have been regular cruisers with Royal Caribbean, indeed we were on Navigator in 2016, but this vessel has changed since then. It is long overdue it,s refit in January 2019, and gives the appearance of a well used 3 star hotel. The ... Read More
we have been regular cruisers with Royal Caribbean, indeed we were on Navigator in 2016, but this vessel has changed since then. It is long overdue it,s refit in January 2019, and gives the appearance of a well used 3 star hotel. The corridor and cabin carpets are worn to say the least and as there had been a virus outbreak on the previous cruise deck 7 and 8 had an interesting aroma of vomit as did our bathroom despite the deep clean. The dining was of the usual high standard as was the excellent service and friendliness of the hard working waiters and room stewards. The itinerary is excellent , although Palma on a Sunday is a ghost town. Entertainment and activities were the standard fare, the in house dancers and singers good. the visiting artistes , several of which we had seen before, were also very entertaining. The Ice show spectacular. The main problem is that there appears to have been a loss of "cruise Experience" the ship is tired, the dress code rubbish, high charges and blue towels spread on empty sunbeds. We had booked Navigator again in Autumn but are having serious doubts about stepping back on board. A pity such a great cruise line through cutbacks and money , money , has on this vessel gone too far? Read Less
2 Helpful Votes
Sail Date: July 2018
The was not a classy cruise. More like benidorm on sea! And some of the tattooed specimens on board would have been more at home there. Far too overcrowded. Impossible to get a sun lounger due to people reserving all day(and security ... Read More
The was not a classy cruise. More like benidorm on sea! And some of the tattooed specimens on board would have been more at home there. Far too overcrowded. Impossible to get a sun lounger due to people reserving all day(and security doing nothing!). Also the photographers are very aggressive, grabbed my child when he was on his own and made him quite apprehensive of them. Royal Caribbean have to sort this out! Unacceptable! Also the shore excursions state that kids are allowed on them but when trying to book some of them we found out they’re not. Suppliers insurance apparently. Say this on tge brochure. Arcade is a rip off as half the machines don’t work yet accept money. Why do you have to go through arcade to kids club? Its like sweets at supermarket checkouts! Positives. Great waiting staff in main restaurant. Friendly room attendant. Quick action from security on noise complaint of someone playing loud music. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

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