2,352 Royal Caribbean Navigator of the Seas Cruise Reviews

We chose The Navigator of the Seas because of the ports of call-Western Caribbean and wanted our kids to experience a Royal Caribbean ship with all the fun activities (rock climbing wall, FlowRider, Royal Promenade, etc.). After booking ... Read More
We chose The Navigator of the Seas because of the ports of call-Western Caribbean and wanted our kids to experience a Royal Caribbean ship with all the fun activities (rock climbing wall, FlowRider, Royal Promenade, etc.). After booking our cruise about 9 months before sailing, we saw on the internet that our ship was due for an upgrade (dry dock) in early 2019. We were excited to hear that the ship would get a whole new pool deck, water slides, new restaurants and bars. Here is what you need to know about The Navigator of the Seas: DISEMBARKATION: We stayed at the Homewood Suites Lagoon. Nice hotel with free breakfast. Shuttle to the port was about 15 minutes and the cost per person was $12. There are restaurants within walking distance and a store in case you need last minute supplies. From the time we stepped off the van and boarding the ship-it was about 45 minutes-Not bad SHIP: Like I mentioned above the ship got a rework, or as Royal likes to call it: Royal Amped Up...$115 Million dollars worth! Here is what was done: -Basically the pool deck was totally redone. They re-imagined the pool area to a Caribbean resort-like feel. New waterslides, aquacoaster (first ever) -Near the pool a new bar the Lime & Coconut and El Loco Fresh (both very good additions) -Redone mini golf-very nice job-Same as what is on the Harmony of the Seas -New in the Royal Promenade: Starbucks, Bamboo Room Lounge, Playmakers Sports Bar -New restaurants: Jamie's Italian (Seriously good), Hooked (replaced Sabor)-These are both specialty for fee restaurants -Glow in the dark Laser tag and Escape Room (Fee for Escape Room) It also has the FlowRider, rock climbing wall, ice skating rink Before we left I watched video tours showing the Navigator before it was drydocked. It looked nice but let me tell you Royal did such a great job with the rework. CABIN: We decided to go mid ship with my wife in the balcony stateroom and our 3 kids across the hall in an interior cabin. We found this configuration to work well as the kids would hang in our stateroom until they went to bed. Royal replaced the carpet and had new bed linens when it was in drydock. I did notice some wear and tear on the balcony but nothing too noticeable. Our stateroom balcony was very nice. I know there are arguments in favor and against a balcony. My opinion: Get the balcony, people. You are on a cruise-it is totally worth it. End of discussion. DINING: Like I mentioned above we did opt for the specialty dining. We did a special where we did our first 2 nights at specialty dining restaurants. We chose Izumi and Jamie's Italian. Izumi was good; you have $35 to spend per person and let me tell you that is plenty. We got a few specialty rolls and some of us got the hot plate (they cook the meat in front of you on the table-very cool). With me being half Japanese I am a sushi snob...there I said it. The rice was a bit overcooked and mushi. I know this is sushi but it should not be mushi! Jaime's Italian was our 2nd night. My wife and I had eaten at Jaime's on Harmony of the Seas and did not think it memorable. This time on the Navigator it was memorable. From the service (shout out to Mihaela), appetizer (get the plank), entrees and desert (get the Tiramasu)-everything was great. As for the main dining room, we had an issue with our table. We had 2 staterooms. Knowing this, I called Royal a few times to make sure we were all going to be at the same table-they assured me we would. Well on our third night (first 2 nights were specialty) they were going to seat our 3 daughters with a couple of lovely elderly ladies and my wife and I at another table. I let the person in charge know and they did seat us all together but it was in the corner of the dining room. I talked to them and for the remainder of the cruise our table was by a window and all of us together. Shout out to Chris and Yogesh for making everything flow smoothly after that 3rd night. ENTERTAINMENT & ACTIVITIES: The shows at night were decent. The stand out was the ice skating show. They had some dancing shows and comedians that were good. Nothing inappropriate for kids. There was a very good activity crew member (actually the first person we did meet) named Aaron. When we first boarded the ship we wisely packed our swim suits so we immediately went to the FlowRider and that is where we met Aaron. He taught us how to maneuver on the FlowRider. We also saw him at laser tag and other times on the ship. He was just naturally funny and fun to be around. SERVICE: The overall service was good. Some memorable but nothing that absolutely stood out. Aaron on the activity crew was probably the one that did stand out. Also Totot our assistant waiter in the main dining room was good as well. PORTS AND SHORE EXCURSIONS: 4 Ports in 7 days-Oh My! Roatan, Honduras: We booked this independent from Royal. This was due to the fact we were trying to find a dive company that would accommodate my wife and I (PADI certified) and our 3 kids (non-certified) to dive together. We went with West End Divers and are so glad we did! Courtney & Joseph were our dive guides and Manon (the owner) made it possible for our whole family to scuba together (our own private scuba dive!) We highly recommend this company. Costa Maya: We did the zipline and waterslide excursion thru Royal at the Mayan Lost Kingdom. For whatever reason I was not expecting much. It turns out this was a super fun excursion. Also, it did rain a bit while we were ziplining which added to the fun (warm rain) Cozumel: We booked horseback riding for the girls and my wife and I booked a scuba diving excursion (both thru Royal) The scuba dive was great, we saw a shark, eagle ray and turtle. Also went thru a pass thru as well. The kids said they had a great time on the horse back ride as well Grand Cayman: We decided to go with the Sting Ray and snorkel excursion thru Royal. It was a nice excursion to do once (check the box). The water was absolutely beautiful and it was fun interacting with the sting rays. Looking back on this cruise, from the newly amped ship to the crew and dining to the 4 ports-we would say this was a very memorable cruise. If given the opportunity we would definitely go again in an instant. Royal did a great job in updating The Navigator of Seas. Read Less
Sail Date April 2019
We are avid cruisers and have probably been on 35-40 cruises. We have never paid for a cruise up front (paid in the Casino). We started with offers from land-based casinos and now deal with the cruise lines directly. I primarily play $1 ... Read More
We are avid cruisers and have probably been on 35-40 cruises. We have never paid for a cruise up front (paid in the Casino). We started with offers from land-based casinos and now deal with the cruise lines directly. I primarily play $1 video poker and some slots. This review compares the NCL Casino at Seas program to the Royal Caribbean Casino Royale based on our experience. ODDS : The odds on both cruise lines are poor. NCL has better odds RCL – 6/5 Bonus Poker with $150 for all 4OK – 7/5 DDB NCL: 6/5 Bonus poker with $250 for 2,3,4 and $400 for 4A – 8/5 DDB Bill Adjustment at the End of the cruise. Typically I earn $10,000 points RCL – Usually nothing NCL – Usually $500+ Tier Benefits RCL- Prime: worthless cruise ctf at the end of the cruise which we have never used. Annual cruise which is worthless because we receive cruise offers all the time NCL- Ruby: $400 each on board credit. Ultra drinks- usually will get an upgraded bottle of wine by request Amenities Sent to Room RCL: plate of 4 cookies NCL: Chocolate covered strawberries with wine or Champagne Host overall Casino Service RCL: Never saw the host – staff generally not very friendly. My wife approached the host to ask about all of the out of service machines and she said he was rude when she asked him. This was on Navigator of the Seas NCL: Host will come over and introduce themselves and check in almost daily to see if we need anything. Very friendly staff. The personalized service and friendliness fo the NCL staff makes the experience a lot more fun. Casino set-up RCL: We just got off Navigator of the Seas which has probably the worst Casino we have ever been to. Probably 30% of the machines were out off service. Card frequently stopped registering points. Machines were on top of each other and could not move. Other ships like the Allure are much better. NCL: Much better and roomier The room was much largerthen expected for a Junior suire. The food in the main dining room was very good. Especially the nextt to last night that included lobster and filet mignon. We did not feel the need to eat in the specialty restaturants because the dining room was very good. Service in the dining room was excellent and we sat at the same table every night even though we had My Time dining. The room steward was also very good and friendly. Shows were good but not excellent. The first night was some guys banging drums that gave me a headache and I walked out. The comnedian, magician and stage shows were very good. Read Less
Sail Date April 2019
We are Diamond members on Royal Caribbean but three years ago stopped cruising with them as I felt all the reasons we cruised with them originally were no longer there. We since went on two cruises with NCL on their newer ships and ... Read More
We are Diamond members on Royal Caribbean but three years ago stopped cruising with them as I felt all the reasons we cruised with them originally were no longer there. We since went on two cruises with NCL on their newer ships and enjoyed ourselves, then we went on Celebrity and was disappointed. We decided to give RCL another try and we were very pleased. One of the main reasons we stopped cruising on RCL was the main dining room food was awful. We started going to the specialty restaurants each cruise which added up. The Winjammer buffet was just as bad. On the cruise we ate every meal in Main dining room with Bernardo and Jennifer at table 632. They were awesome. Did not enjoy Impact Explosions which is a Latin version of Stomp. I feel the entertainment management should go on NCL Escape to see the Level of entertainment. They were excellent and RCL’s was 1/2 that. On our cruise to Aruba a few years back they did not have room for the Diamond members as there was so many Diamond Plus. On this cruise they had a Diamond club which had wonderful staff but the room was small. Another nice feature for the Diamond members is that free drinks are loaded onto your Sea pass to use in many places. I still hate that in the Solarium people are still taking premium seats with a towel and going off for hours at a time. I witness this everyday. Big surprise no Body Wash. was told they stopped suppling this around 3 years ago. We had such a pleasant cruise we booked another. Going to see CoCo Cay. Yeah! Read Less
Sail Date April 2019
Stateroom 6552 very quiet and calm location. Enjoyed the balcony very much! Vandie was our cabin attendant and was awesome! We were close to the elevators too. We purchased the unlimited dining package. It was great dining at the ... Read More
Stateroom 6552 very quiet and calm location. Enjoyed the balcony very much! Vandie was our cabin attendant and was awesome! We were close to the elevators too. We purchased the unlimited dining package. It was great dining at the finer restaurants every night, but were not big sushi or seafood eaters so Hooked and Izumi didn’t really appeal to us. We wished we would have purchased the three day dining package and eight and the regular dining room the other two nights. Jamie’s was our favorite restaurant and we ate there three times. The lemon meringue cheesecake was heavenly. The shortribs & the lasagna was also great. We enjoyed the solarium area every day and were able to secure a cabana bed almost every time we went out there if we woke up around 7:00 am. One thing that I didn’t realize before this cruise is that they pre-authorize charges on your card daily so while they take the final balance on the last day of your cruise you’re accruing charges or pre-authorizations every day on your credit card for things like gratuities drinks souvenirs etc. Read Less
Sail Date April 2019
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the ... Read More
Go to better, cleaner Caribbean islands (Aruba, Bonaire, Curacao) As a Diamond + traveler and using Jr. Suites, we had access to the Diamond and Concierge Lounges. How they screwed all diamond plus travelers by eliminating the concierge lounge and dumping all diamond+ travelers to the diamond lounge, small, no view, overcrowded, dark, etc Next cruise we will shop around with other cruise lines. No sense in being loyal to Royal Caribbean. Loyalty is a one way street with this Company. Food quality continues to diminish every year, they nickel dime you on everything and who can assure us that the mandatory gratuities ends up in the workers hands Anything you buy has a line for additional gratuities. If you purchase a drink or a food item, they each on an 18% gratuity and expect you to add an additional tip. Some elevators just go by you, usually the wait is on the long side Read Less
Sail Date April 2019
We chose this cruise because of the really great itinerary. We stopped at Haiti, Bonaire, Curacoa and Aruba with 4 sailing days. We were in port at Labadee (Haiti) until 5pm, at Aruba until 6pm, at Bonaire until 8pm and stayed in Curacoa ... Read More
We chose this cruise because of the really great itinerary. We stopped at Haiti, Bonaire, Curacoa and Aruba with 4 sailing days. We were in port at Labadee (Haiti) until 5pm, at Aruba until 6pm, at Bonaire until 8pm and stayed in Curacoa until 11pm so we really had a chance to explore and enjoy the Islands. The food on the ship was wonderful and the staff, without exception, was cheerful, helpful and worked non-stop to make life enjoyable for us. The staff even made going in to meals fun by adapting songs in creative ways to encourage people to wash their hands. They had all the kids singing and dancing their way into the Windjammer dinning room by the end of the cruise. There were lots of things to do on the ship and we particularly enjoyed the Ice Show, Laser Tag and the water slides. The Constant presence of piped music got a little wearing after a while since they pipe music almost Everywhere and their music selection was somewhat limited (by the 4th day I had heard most of the songs at least 10 times). We started retreating more and more to the outer portion of Deck 4 which was about the only place they were not piping music. The first day there was almost no one walking around on Deck 4 but by the last 2 cruising days it was getting downright crowded with people who just wanted a little peace and quiet. The only complaint we had, and the reason I'm only giving this cruise 3 stars, is that our room was extremely noisy which I describe in the cabin review section. Read Less
Sail Date April 2019
This was my 8th cruise and first time on the Navigator. Overall, it was a great ship with a great crew. The ship is very similar to the Independence and Freedom of the Seas, which I've sailed on before and thoroughly enjoyed. Lets ... Read More
This was my 8th cruise and first time on the Navigator. Overall, it was a great ship with a great crew. The ship is very similar to the Independence and Freedom of the Seas, which I've sailed on before and thoroughly enjoyed. Lets start with the good: - The Ice show. This was fantastic and shouldn't be missed. They have a coordinated light show using drones as part of the show and it's amazing. - The guitar singer in the Windjammer singing "washy washy" songs. Haven't seen this on any other ships, and it always brought a smile to hear the days rendition of some song converted to a "wash your hands" song. Loved it. - Cruise director and staff were very energetic and funny. - Balloon drop at midnight on the first night of the cruise. I've done a New Years eve cruise and this reminded me of that scene. It was really cool. This was the first cruise where I decided to try the specialty dining as I've always been impressed with the MDR food, so was looking forward to seeing how much better the food would be. I tried Chops and Jamie's Italian restaurants. Chops was decent, but this was no where near as good as it should have been for the price. I was expecting something along the lines of a Morton's steakhouse or Ruth's Chris quality, but it really wasn't even close...more like an Outback experience. It was good, but not worth the extra money. We had a similar experience at Jamie's, though it was even more of a disappointment. Never been to an Italian restaurant where they didn't play Italian music...instead they're playing some pop/techno stuff, that just didn't fit. I've also never been to an Italian restaurant where they don't immediately serve you bread along with some form of spread. Instead, Jamie's has some different breads as part of the appetizer menu. Also the waitress seems to over explain everything. I appreciated her knowledge, but it got to the point where we just wanted her to shut up and let us eat. The staff was wearing jeans and flannel shirts...not sure how this is Italian themed, but maybe I'm not hipster enough to get it. The desserts were hit and miss...the lemon meringue cheese cake was wonderful, the tiramisu was lacking and short of any coffee flavor. I didn't get a chance to do the escape room. It wasn't open on our last sea day so you'll want to get in early so you don't miss that. Also, one night there was an even on the cruise planner for "Stargazing on the helipad". We weren't sure what would be involved with this but assumed it would have some crew lead event of sort. Nope, it was just a bunch of people on the helipad at night, all wondering what was going on. Overall, it was a great cruise and I would definitely go on it again Read Less
Sail Date April 2019
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at ... Read More
Took my 83 year old father on a cruise. We flew into Miami, stayed at Cambria Blue Lagoon (very nice) and took a $10 pp shuttle to the port. We opted for The KEY which gave us a lot of nice perks (internet, choice seating, free lunch at chops grill day 1, etc. Got dad a balcony room (8582), and myself a Promenade Interior (8583) directly across from his. My father loved his cabin ... the fresh air and views. My cabin, however, was awful. Terrible toxic, chemical, mothball-like smell. I asked housekeeping to help twice. Two different staff members agreed it was unbearable, but offered no solution, no other cabin, no sympathy. (See more in my cabin review). The cruise and excursions we're enjoyable for my father. He enjoyed the food, the shows, the waterslides, the staff, and his cabin. I found the shows, the cruise director and the performances to be a bit cheesy and annoying. We loved our two excursions booked through the cruise ... The Dolphin Swim in Nassau and the Dragon Zip Line in Haiti. Incredibly professional and worth every penny The cruise staff was friendly. And the ship overall was clean. Read Less
Sail Date April 2019
We chose this cruise as it is about a month out of dry dock from an extensive renovation. We have previously sailed on the Majesty, Allure, Freedom, and Mariner of the seas. We have also sailed on the Disney Wonder and MSC Seaside. We ... Read More
We chose this cruise as it is about a month out of dry dock from an extensive renovation. We have previously sailed on the Majesty, Allure, Freedom, and Mariner of the seas. We have also sailed on the Disney Wonder and MSC Seaside. We arrived at the port around 1:30 and basically walked onto the ship. Very quick and easy. We only got a chance to do the Riptide slide as we didn't feel like waiting in line for the blaster. We really enjoyed the solarium for adults only. We are early risers so we never had an issue getting chairs. I was thrilled to see them actually keep track of chairs that people tried to save. There were plenty of chairs all over in case they were all taken at the pool. We spent a good deal of time at the casino. We had fun but there was a lot of smoke that made it difficult to breathe. Our stateroom was great. We had a balcony towards the back and didn't have anyone above us. Our balcony was the last one, so it was slightly bigger than normal. We generally spend a good amount of time in the room, so we were disappointed with the few choices there were for tv. Even the movies you had to pay for didn't have good choices. We didn't do any excursions, so we splurged on specialty restaurants. We dined at Hooked the first night, which was decent. The food was good, but the service was lacking. We went to Jamie's Italian the second night and it was so good we went back again the final night. The main dining room was seriously lacking in food and service compared to the specialty restaurants. Even the plating was mediocre. I cook much better food at home. The food is one of the main things that we look forward to when cruising. I would absolutely recommend the dining package if it's something you're able to do. Food in the Windjammer wasn't as good as we have experienced in the past. El loco fresh was an excellent addition to the included restaurants. They do need to improve the queso though as it was tasteless and way too watery. We only had the pizza at the promenade which was good. We got wings from playmakers that were good as well, but they took much longer than we expected. Overall, we really enjoyed this cruise. We spent a LOT of time relaxing, which we desperately needed. Read Less
Sail Date April 2019
The ABC islands were beautiful! We enjoyed our excursions, and the Sunset Cruise in Curacao was amazing! Great music, beautiful scenery, and excellent staff. Our Stateroom attendent, Tri, was very attentive and extremely nice. Our waiter ... Read More
The ABC islands were beautiful! We enjoyed our excursions, and the Sunset Cruise in Curacao was amazing! Great music, beautiful scenery, and excellent staff. Our Stateroom attendent, Tri, was very attentive and extremely nice. Our waiter and attendent in the main dining room (Stephen and Olinad) were the best!! Every aspect of this cruise, from the balcony room to the activities and food was awesome. I was celebrating with my mom on her birthday, and we decided to try Chef's Table. The cuisine, wines, and deserts were delicious. The games and entertainment were top-notch. I suggest going to see "Love and Marriage". The couples chosen for the game we saw were hilarious! There were several standup comedians. One was very funny, and the musical shows were professional and entertaining. There is so much to do on the ship that there is no way you can do it all. Never a boring moment...with that said, there are several places on this ship that one can find some peace and quiet, while viewing the beautiful scenery of the open sea. I've enjoyed all of my cruises with Royal Caribbean, but this one has been my favorite. Read Less
Sail Date March 2019
We needed a break, and since our youngest was celebrating her 21st birthday the week before the cruise, we decided this was a perfect time. This was Navigator's third trip after her recent yard period, and she didn't disappoint. ... Read More
We needed a break, and since our youngest was celebrating her 21st birthday the week before the cruise, we decided this was a perfect time. This was Navigator's third trip after her recent yard period, and she didn't disappoint. On this cruise we had me (59), SWMBO (54), our son (26), our daughter (21), SWMBO's sister (59) and her husband (68). We travel often with my sister-in-law and brother-in-law and will continue to do so as long as they will have us. We always have a great time with them. Embarkation: Normally, embarkation is quick with little to no wait. Not this time. It seemed the folks from the cruise before ours were slow to leave the ship, so we were standing around in a crowded embarkation center for quite some time. We arrived around 1030 and didn't board until between 1200 and 1230. There was a large group that had been corresponding on social media and here on Cruise Critic and we were able to meet up with some friends of ours while waiting to board. Meals - Windjammer: The food in the Windjammer this cruise was up to its usual standard - decent, not outstanding, but it filled the void. Some was very good (especially the desserts) and some not so much (avoid the Eggs Benedict - the toughest English Muffins I have ever seen). As usual, the staff in the Windjammer was great, and overall it fit the bill. Meals - My Time Dining: Before cruising, we booked My Time Dining for 1800 each night of the cruise. First night - no problem. We were promptly seated and had a great table - first table on the left as you enter the dining room. The table has a decorative wall surrounding it that made it feel more private than the other tables. We really liked it. The second night, the computer system had our reservations at a different time 1715, but having booked everything for 1800 before leaving, we arrived at 1800. Of course, our table was given to another group, so we got moved to a new table with a different waiter and assistant waiter. It all worked out great though, as our waiter, Francisco, and his assistant, Shuzhen, were wonderful. Shuzhen is from China, and she told us some folks have trouble pronouncing her name, so she told us to call her by her family name - Moh. They were so friendly and attentive - absolutely terrific. The food was very good, except for one night when a number of us ordered the Braised Beef Short Rib - it was so bland. As for the rest of it - truly excellent. Bars - we all had the drink package and, as usual, it did not disappoint. The bar staff on the Navigator make killer Frozen Mojitos, Bushwhackers, and Mudslides. Their Moscow Mule could use some work though - theirs is basically vodka and ginger beer with a lime garnish. Ports: we hit Labadee, Aruba, Bonaire and Curacao on this cruise. We only booked excursions thru RC for Labadee - the Jet Ski excursion (we love this one), and my daughter loves the Zip Line. As for the other ports - In Aruba, we booked the JetLev (the water jet pack) for our son and daughter thru a local company (Red Sail Sports if I recall correctly - SWMBO did the research and booked it). Our son took to it immediately and loved it. Our daughter had a face-plant in the water and got a snoot-full of ocean, so she decided that was enough for her. The folks at Red Sail were outstanding. They meet you at the pier and drive you to their location. The driver gave us great tips for using the bus system in Aruba as the plan was to go to Arashi Beach after the JetLev. We grabbed lunch with our friends from NJ (whose son also did the JetLev) at a small joint by the beach - nothing special there. Afterwards, my daughter wanted to go back to the ship, so she and I took the bus back to the port while the rest took the bus in the other direction to Arashi Beach. Aruba is beautiful, and everyone had a great time. In Curacao we walked around town and did some shopping and sight-seeing - took it easy that day. We ate lunch at the Iguana Café along the canal next to the Queen Emma Pontoon Bridge. We got to see the bridge open and close a few times while we ate. Pretty good food there - we pretty much dined on the appetizer menu and really enjoyed it. It is an easy walk from the ship. In Bonaire, we rented golf carts for the day from Bonaire Cruisers, and that is definitely the way to go. They are two blocks from the dock, and they gave us great directions and maps and off we went to explore the island. From the salt flats, flamingo sanctuary, the old slave quarters, the lighthouse, the windsurfers and all the divers, we really enjoyed the leisurely trip around Bonaire. Highly recommended. Disembarkation - things ran a little slowly as the escalator that takes you from the ship to customs broke down. There was about an hour delay getting off the ship as a result, but we got our bags and got thru customs with no problems. Overall, we loved this cruise and were ready to get right back on the ship when we disembarked. I highly recommend this itinerary Read Less
Sail Date March 2019
This is my second RC cruise, 20th overall cruise, this was the most disappointing. I believe in celebrating the positives so I'll start there. Nine days with great weather, met some awesome people and had the BEST/most enthusiastic ... Read More
This is my second RC cruise, 20th overall cruise, this was the most disappointing. I believe in celebrating the positives so I'll start there. Nine days with great weather, met some awesome people and had the BEST/most enthusiastic activities staff EVER (on any ship or line). Now why this got a two star: worst, most bland food of any cruise, Princess held this title for nine years but Navigator of the Seas now claims the title. I say this strictly from Windjammer and late seating main dining. My food was cold or luke warm when it should have been hot, and multiple dishes were straight up bland and flavorless. I addressed this during on board surveys and with waiters and head waiters, and even the staff seemed to know it. When the staff won't even drink the orange juice because it's color water there's a fundamental problem. To be fair the turkey dinner was good and the pizza in the promenade cafe was delicious. Sadly at one point my fellow guests and I questioned if this was a corporate decision to make subpar food included so that you would pay the surcharge and eat at specialty restaurants. I cannot speak from first hand about any of these but three different groups had not been happy with hooked or the chop house either. Biggest complaint cold, bland food. The burritos at Loco Fresh were good but the hours are just afternoon. Ben and Jerrys was tasty and reasonably priced (free soft serve by the pool was not good). Drinks were bad. I thought I would enjoy some fun tropical drinks on this vacation but the flavor and quality was all over the place. Some drinks were too strong and imbalanced others too watered down and flavorless. I'm really glad I did not get the drink package. Best drinks were served by the solarium pool. They were a positive and cheerful staff and most consistent. Schooner Bar was all over the place, some great, others undrinkable. Disappointed that movies in your stateroom had a $12 cost, that's crazy when other cruise lines movies are free. The room was regularly cleaned (loved the magnets on the door to notify staff). The pools were well monitored by lifeguards and after an early rumble for chairs by the pool there was a nice staff member who pulled towels and bags if people didn't show up within 30 minutes. I was impressed with RC that they followed through with this. Muster drill was efficient. Illusionist and ventriloquist were great shows (two of the best ever). Comedians were disappointing. I had a great time on this cruise but I think I'll take a break from this line. I hadn't been super impressed with my first experience and unfortunately this one didn't improve upon it. Read Less
Sail Date March 2019
We chose this as our 2nd cruise because we had friends already booked. We then had an additional 6 friends join us. The reason for the 4 instead of 5 is simply due to issues with or at the terminal prior to and after we returned from our ... Read More
We chose this as our 2nd cruise because we had friends already booked. We then had an additional 6 friends join us. The reason for the 4 instead of 5 is simply due to issues with or at the terminal prior to and after we returned from our cruise. We had to wait for extended period of time both times with no real communication from Royal as to what the issues were. Apparently people did not get off the prior cruise and then when we retired the escalators were broke. So communication is key so I feel they need to work on that. Other than that the cruise was unbelievable. The destinations were perfect and the staff was beyond awesome. So friendly and helpful in every way possible. Special shout out to Raj and Sagar our dining staff. They are the gold standard of service and the excellence. They were on top of everything and never had to even ask it was like they read our minds ahead of time. Julio our cabin steward went up and over our expectations. My suitcase was damaged in transit and Julio help find the materials I needed to repair it. The different towel animals each night always put a smile on our face. Thank you so much to those gentlemen they deserved to be recognized by not only by myself but by The entire Royal corporate team. Read Less
Sail Date March 2019
Chose this cruise because it was 9 days and I have only been to that area twice before. This ship is very hard to navigate from one area to another especially when the 3rd and 4th decks are involved. I wish we had known that water ... Read More
Chose this cruise because it was 9 days and I have only been to that area twice before. This ship is very hard to navigate from one area to another especially when the 3rd and 4th decks are involved. I wish we had known that water shoes were so important at the beaches in Aruba. The underwater rocks are tough. Also the "off road" tours they are really that "off road" and unfortunately far to long. Meals in the special dining rooms were excellent and the service outstanding. Meals in the dinning room had outstanding appetizers and starters but the entreas were not up to the standard set by the apps/starters. Over all the crew was very good and the rooms delightful. This was my 42 cruise and while it was not my favorite it was far from the worst. Read Less
Sail Date March 2019
We chose this cruise based on price and intinerary. It was our first on RCCL and third cruise overall. Traveled as a family of four, with kids ages 9 and 11. We thought this cruise and ship were outstanding. We didn't realize upon ... Read More
We chose this cruise based on price and intinerary. It was our first on RCCL and third cruise overall. Traveled as a family of four, with kids ages 9 and 11. We thought this cruise and ship were outstanding. We didn't realize upon booking that it was going in for refurbishment, so that was a great surprise. Embarking and disembarking for us went well, but we were there very early at 11:30am. My understanding is that those that arrived even a half hour later waited for quite some time to board. The staff was outstanding, especially to our kids. The Flowrider and waterslide assistants were particularly helpful! Dining room staff and stateroom attendant were all very good, though I'd stop short of saying excellent. We were never nickel and dimed for anything. Just a few offers from staff for the specialty restaurants, but nothing beyond that. The photographers are there of course, but tolerable. Elevators were a struggle throughout the cruise. Waiting times were long and even when a car arrived, it was often full. Elevators were sometimes marked out of service. It would be improved if able bodied people who were only going one level would just use the stairs. For reasons I don't understand, the aft starboard set was the most reliable for us. We took great advantage of most of what the ship had to offer: - Waterslides: excellent. The single rider one is a bit fast for adults so I only rode it a few times. The double slide, where I could go with my kids, we did dozens of times. It was busy from 11-2 or so, and we avoided those times. After 4pm, we had the place to ourselves and took advantage! Great fun! It was usually open until 8pm. - Flowrider: My kids did this many times. Staff was outstanding in helping them! - Mini golf: Very well done and the best mini golf I've seen on a ship. Only complaint is that it is VERY poorly lit at night and it mostly unusable after sundown. - Basketball courts, table tennis, etc: your standard stuff. Equipment in great shape. - Pool loungers and pool: While the pool area was often crowded, away from the pool it never seemed too crowded. There were always plenty of chairs available somewhere on the ship. The areas by the mini golf course were usually available and well designed with wind blocks. The round sofa loungers are excellent and I want some for my backyard! A hidden gem is if you go to the Flowrider, on the starboard side is a staircase that goes down one level - there were 30 or so chairs down there that no one knew about. I usually had the whole place to myself, though it was sometimes shady depending on how the ship was oriented. The pools were excellent and never too crowded. My kids enjoyed them. - Laser tag: average. Music was painfully LOUD!!! We didn't go more often just because of the noise level in here. Bring earplugs. - Ice skating: My daughter loved it. Very nice setup and not crowded at all. Food: Windjammer: It's a buffet with standard buffet food. Desserts were excellent. I usually opted for whatever was on the carving tray and it was quite good. Music again too loud in here, and on too short a loop so that you hear the same songs over and over. By Day 5 of 10, it was irritating. It was well laid out and the all you can eat seafood buffet on the last night was excellent. Main Dining Room: We did My Time Dining and it worked out pretty well. We dined here 5 of the 9 nights. (The rest of the nights we were busy doing other things and just wanted a quick bite in the buffet.) One night they sent us to a table that was already occupied, but otherwise it was flawless. Service and food were very good. Prime rib on Night 1 was excellent. Same thing on Night 7 was disappointing. Not sure why. But otherwise, pretty good. Service was just as quick as an American restaurant. Loco Fresh: We loved this place for a quick bite to eat for lunch. Freshly made and great taste. No clue what to do with my dishes afterward though? We did not do any of the specialty restaurants or Johnny Rockets as the "included" food was plenty good for us. Entertainment: I thought it was excellent. We saw almost every show. The ventriloquist and hypnotist were our favorites. The Showgirl show was excellent, but the follow up Ballroom Show was very disappointing and slow. All other shows were above average. Live music throughout the ship was pretty good although there were some hits and misses mostly based on personal taste. Cabin: Small, as expected. We booked very late so we were on level 2. Not so bad 90% of the time, but there were two nights in which there was excessive noise (maintenance or machinery) from below, which woke us up, sometimes for an hour or so. I would try to avoid this level, though if it was all that was available, I'd still book it as the rest of the cruise was great! Temperature was perfect (although the rest of the ship was warm.) Shore excursions we did all on our own or third party. Haiti: beach (food provided on the beach is average to below average.) Aruba: horse riding with Rancho Notorious. Curacao: wandered Willemstad and visited the Maritime Museum, local shops, etc. Bonaire: glass bottom kayaking and (first time) snorkeling. Despite the few hiccups (noise, elevators) we would absolutely do this same cruise again. The staff were fantastic and the ship was immaculate. Read Less
Sail Date March 2019
Wow, what a great cruise. The best of times start at Decks 11 and 12 around the pool. The cabanas were a joy to sit in--like box seats at a ball game. The 3 level Lime and Coconut bar is the perfect place to hang out, people watch and ... Read More
Wow, what a great cruise. The best of times start at Decks 11 and 12 around the pool. The cabanas were a joy to sit in--like box seats at a ball game. The 3 level Lime and Coconut bar is the perfect place to hang out, people watch and party. Soft serve ice cream on 11 now has an attendant. He kept the lines moving and eliminated the usual mess and germ sharing. El Loco Fresh (also on 11) is a free Mexican style buffet walk-up. Food was good, but the cheese was way thin and you had to open up the pre-wraped burritos to add some of the available hot sauces and assorted other condiments. That really backed things up. The new water slides are amazing. Tried em both and loved em both. If you want entertainment, hang around and watch people try to get out of the 2 seat blaster after their first trip. Best times could also be found at the Bamboo Room and Playmakers, both on 5. They are bars with good bar food; but at an extra cost. More on that in a minute. Deck 4 has $2 Mimosa's at the casino on the sea days. Best drink deal I've found since the 2 for 1 margaritas at the On Air bar on Freedom! Deck 3 has the entertainment. The shows at Royal Theater were varied and entertaining. Something for everyone. Studio B has a new ice skating show that is even better than the old one. It also has free skating and lazer tag. Good stuff. Now for the ok...the music was loud. I'm going deaf because of the way I played my music in the 60's and 70's. But most of the music onboard was way loud. Royal spent many millions renovating the pool area, so why on 4 different nights did we have late night parties on deck 5? They did have one on deck 11 one night, but the shrill electronic music that was playing drove us downstairs. Main dining dinner is at 5:30 or 8:00. It takes close to 90 minutes to finish. So why were some 60 minute shows scheduled at 5:00 or 7:00? Last, but not least, the Windjammer closes for the evening at 9:00. Which means that the only free food to be found after then is at the Cafe Promenade on deck 5. At busy times the wait would be 10-15 minutes for something to nosh on. Good business for the Bamboo Room and Playmakers though. And they do have good food. But those are just nits, the ship is great. Read Less
Sail Date March 2019
An excellent check-in process (thanks to online registration) was later quickly forgotten when I found notes in my suitcase saying that Security had confiscated my 6-outlet power surge cord and my rare Olive Oil. When I protested these ... Read More
An excellent check-in process (thanks to online registration) was later quickly forgotten when I found notes in my suitcase saying that Security had confiscated my 6-outlet power surge cord and my rare Olive Oil. When I protested these items to Guest Relations, they immediately offered a single outlet extension cord (8’ orange heavy duty) for power, and explained that the Olive Oil was a “prohibited Item.” I asked where it was prohibited because I certainly didn’t remember seeing such a warning, but she had no answer and no sympathy. When I asked where the suggestion box for the Hotel Manager was located, I was told that the only way to interact with him was to personally complain to the Guest Relations representatives (CSRs) who would enter it into the computer. Really? The last thing I want to do on a cruise is to have to wait in line to solve a problem I didn’t create. It’s a very outdated business model. RCI advertises the best WiFi at sea, but it’s still terrible. I made the mistake of thinking I could work in the library using e-mail to transfer files to/from my company. Regular Outlook would not function at all; probably due to “closed Ports” according to my IT department. My company’s Outlook Web Mail worked; but was very slow. Best case, it typically took 8-15 minutes to email or upload a 5-6 MB Excel or Word file (typically containing a dozen small photos). There was only one IT guy to help with WiFi log-on issues, and he only worked 8-hour shifts. Oh, they did have a couple of extra people occasionally standing at the help desk; but they only had very basic knowledge and could not help me. Being a healthy eater, I asked the attendant at the Gluten-Free salad station, where the Olive Oil and Vinegar were located. I was told there was only the “house dressings” available. A day later, I found those items located on a display with the steak sauces and condiments. Talk about a clueless staff! Butter? For breakfast on the first day, I picked up a pat of butter and took it to the table. The expiration date was 3/27/19, which was one year from the manufacture date. Since the 27th was only a few days away, I handed the pat to one of two restaurant managers that were apparently “supervising.” His response was that there were still a few days before expiration. So, I asked him why eating year old food did not seem wrong to him, but he simply protested that they had several days remaining. After the 27th, they were still serving the butter. And that’s why I like to bring my own olive oil. Read Less
Sail Date March 2019
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator ... Read More
We had a wonderful time on the newly refurbished Navigator. We chose this cruise because we had always wanted to see the ABC islands and this was a nice 9 day out of Miami, saving us airfare to Puerto Rico. We had sailed on Navigator before and were excited to see her after this impressive refit. We booked a balcony and travelled with my sister's family who has kids the same age as ours (10 and 12). We had adjoining rooms and were able to open the balcony door to share the space. As with anything there were some hits and some misses that I will summarize: Hits - the new water slides are great. By far the most fun we have tried at sea. The two person raft slide was perfect to go down with our kids. - the addition of a splash pad for the little ones was appreciated by several families - the new El Loco Fresh was a hit. Great tasting Tex Mex fajita style food that was included at no extra charge. Nicely located by the pool for lunch or a snack - the new sports bar was very popular - they actually had a professor of astronomy on board giving lectures. They were fascinating and our oldest loved it - the new ice show was a great production with some effects I've never seen before - The evening shows were entertaining. The Royal productions shows had very talented singers and dancers. The comedians were hysterical. - this itinerary was all we hoped for. We thought Aruba would be the highlight, but snorkeling at Bonaire was simply like swimming in an aquarium. Truly an unspoiled gem Misses - the new Johnny Rockets Express was disappointing. The food was good, but it is now an open area next to the pool. You lose the charm of dining in a 50's diner and no more dancing and singing staff. The pool noise was so loud that the manger actually had to unplug the speaker near Johnny's so that the staff could hear what people were ordering. - speaking of noise, I lost count of the number of people wearing noise cancellation at the pool deck. Someone had it turned to "11" ! - our cabin was disappointing. Our glass door to the balcony had a wind leak. We had maintenance out twice to fix, but they could never get a good seal. For a ship just out of dry dock, they had not fixed some of the basics. Also, the door that lets you merge two adjoining balconies would not latch and would bang around if you didn't keep it closed. Definite design issue here. - the ship definitely is more crowded. The staff told us that with the additional cabins and 3rd or 4th person bunks, they could cram an additional 1400 people on Navigator. You noticed it at show times, dinner seating and elevators. Not horrible, but definitely noticeable. - the crew as a whole seemed to be finding their feet. Not sure if it is because they came out of dry dock 2 weeks prior, but there seemed to be a lot of scrambling. Two of our dinners took 2 hours+ for no really good reason. Our cabin steward was simply the worst we ever had with Royal. Barely was seen and often didn't get to our rooms until lunch time and around 9:00pm at night - we wanted to do the Escape Room but had to pass. They charge $20 per person regardless of party size. If the 8 of us signed up it would be $160! We could do 4 escape rooms back home for that much. Also, no children under 12 were permitted, so we passed. I never talked with anyone that had done it the entire cruise. I'm guessing it won't be around long. - the Main Dining Room was good most of the time. My concern is that the menu choices seem to be fewer and fewer with each cruise. For all that, we had a wonderful time. I don't want to give the impression that I'm one of those people that complain they are on a cruise! Just want to give you an honest assessment. The ship is beautiful with lots of great spaces and features after this refit. The ABC's lived up to their billing! Nine days was just right for us!!! Read Less
Sail Date March 2019
I wanted to try out the newly renovated ship. $113 M spent, looks like mostly for new water slides and pool decor. Air conditioning was not up to par, even crew was complaining about the heat. Several elevators not working for most of the ... Read More
I wanted to try out the newly renovated ship. $113 M spent, looks like mostly for new water slides and pool decor. Air conditioning was not up to par, even crew was complaining about the heat. Several elevators not working for most of the cruise. Seats broken in the theater and ice rink. Bathrooms near Windjammer not working at first. Holes in tile wall. Due to unrest in Venezuela, ship was unable to get some fresh fruit and vegetables. That was not a great deal, there was plenty to eat! Love the new Hooked restaurant. Chops was terrific, best filet i have ever eaten. Crew was friendly and attentive, food as usual was great. Shows were well done and contract entertainment was really good. Embarkation was a mess, delays and misdirected. Staff at the port didn’t seem to know or care what they were doing. Priority check-in meant nothing since most of the ship was priority. Tours and ports were great. First time at Labadee, enjoyed very much, lots of activities and also beautiful beaches and plenty of shady places too. Aruba is gorgeous, took see and sea tour. Saw plenty of beautiful fish at the shipwreck and divers. Bonaire and curaçao also beautiful stops, tour guides knowledgeable and friendly. Read Less
Sail Date March 2019
We chose this cruise 2 years ago based on the itinerary and sailing date. Embarkation was a breeze since the cruise before us had been canceled. However, if you were a parent with small to teenage children, you would have been very upset, ... Read More
We chose this cruise 2 years ago based on the itinerary and sailing date. Embarkation was a breeze since the cruise before us had been canceled. However, if you were a parent with small to teenage children, you would have been very upset, since they didn't start any of the kid's programs until Thurs. night. (We left Sat.) The re-fit of the ship included major work to the 11th deck, we were on deck 10, something happened in re-fit because the whole deck's virtual balconies worked on & off. RC did the right thing and gave everyone on deck 10 a shipboard credit to compensate as if we had booked a standard room. Also, if you are a gym enthusiast, you would have been disappointed. They only had a handful of treadmills and they were located in the corner of the Solarium area. I can only assume that with the re-fit some things didn't get totally finished. The food was, as always, very plentiful, but average. Friends who we traveled with thought the food was exceptional, so it's just a matter of taste. The shows were very good and there wasn't any major seat hogging going on. I wish I could say the same for the pool deck. Regardless of how many times passengers were reminded on a daily basis not to reserve deck chairs, people did just that. So on sea days you were hard pressed to find 2 "available" chairs near each other. It's unfortunate that some people just think they are better than the rest of us, and there really isn't anything a cruise line can do about that. The ports were beautiful and the weather was great. The service was excellent, and I have never been disappointed by RC in that regard. We have cruised 10 times with them. Read Less
Sail Date March 2019
This was a group cruise our travel agent put together that she was going on with her family and friends. We have sailed with her before, and had a wonderful time so we thought we’d book again. We sailed on the Adventure of the Seas a ... Read More
This was a group cruise our travel agent put together that she was going on with her family and friends. We have sailed with her before, and had a wonderful time so we thought we’d book again. We sailed on the Adventure of the Seas a year ago and loved the ship, which was similar before the renovations. We knew the Navigator would be extra nice, and we were not disappointed. We did not know about the planned refurbishment until a year or so ago, so we were pleasantly surprised with all of the wonderful additions!! We were all very happy our cruise was not cancelled, as the previous planned cruise was. We were excited to go back to Aruba and Curacao, and were happy to see Labadee and Bonaire, new islands for us. Bonaire was wonderful for snorkeling! We walked down to the Divi Flamingo, just a 5 minute walk to the right of the port, paid our $20 Day Pass, Fee total for 2, and chose a great location on their pier, full of empty chairs and umbrellas surrounded by rocks and coral, and tons of colorful fish!! It was a wonderful day!!! We rented our snorkel mask and fins from their dive shop for $12 each, enjoyed a pina colada from their bar, and totally relaxed. We were entertained by crabs walking around, and spoke to nice Norwegian guests staying at the resort, surrounded by many empty chairs. We were the only cruisers from our ship and had the place to ourselves. I rained that day for a good hour but we were totally protected under the grass umbrellas. In Aruba we took a cab to Eagle Beach for a change, recommended by the cab driver, but should have went back to Palm Beach. It was VERY windy and not an expected fun day at all. It cost $40 for 2 chairs and an umbrella, and we will never go back to that beach again. We should have left and went to Palm Beach, where there is food and shopping, a Dunkin Donuts and none or less wind. In Curacao we had a nice day. We walked around the town and had a delicious soft ice cream cone at Kentucky Fried Chicken. Yes, shocking. Lol! There was a big picture of an ice cream cone outside and we decided it was worth the risk. Ice cream at a chicken place? Go for it! it was delicious and refreshing! In Labadee we enjoyed a delicious bbq lunch provided by the ship. We had paid for the cabana umbrella and 2 chairs for $38 total for 2, but we left after we realized it was not what we wanted. The ocean was joy smooth and relaxing. It was rocky, had tons of coral to dodge and not get cut (without beach shoes), itchad a strong current with an undertow and a dip in the sand I had trouble getting in and out of the water without falling. Just not my idea of a relaxing day. We left and walked a short distance to Nellie’s Beach. Nellie’s Beach is on the Caribbean side. It had free chairs, calm clear water, no coral or rocks, no dips Gerri g in and out of the water, and trees to put your chairs under for shade, if you wanted. They offered umbrellas for a cost hutvwecwere totally fine where we were. It was a much better spot for what we wanted for our day in Labadee. Overall it was a great cruise! My hubby went down the one slide open (after the refurbishment) and we played mini golf. The shows were all fantastic in the theater! The band was terrific, especially the piano player who would be seen olying in the elevators on many occasions! Too funny! He could play anything and give it 110% The band by the pool was terrific, as was the DJ and entertainment staff! Hugo, the DJ, was fantastic! Lol! So much energy!! Where he gets it, I do not know! He truly loves his job! Talks way too fast but okay. We got used to it. Our cabin steward Davis was excellent, and very accommodating! He always greeted us by our names and asked how he could help us the first time we met him. He brought us extra hangers, extra towels daily and filled our ice bucket 2 times a day. Much appreciated!! Our waiters in the dining room o were outstanding!! We were at table 413. They were very nice and served our meals very well and were so nice and friendly!! We wanted to take them home with us! Atish and Sasicha were two of the best waiters we’ve ever had in our 14th cruises! The fried eggs in MDR and in the Windjammer were always underdone and runny. They sadly just never got it right. Oh well, everything else was terrific, especially their soft rolls and the carving stations! Loved the roast beef, ham and pork! I wish the gift shops sold post cards of the ports we were going to so we could write a few on the ship. Other lines have them in their gift shops onboard. Just my suggestion. Go to the shows! The comedians were too funny!!! Some nights we went twice to laugh again! The singers and dancers were very talented, as the bad was! Loved the music in the promenade, especially the 60’s, 70’s and 80’s music themed dance parties!! All in all we enjoyed our vacation on the Navigator and hope to sail her again! Happy cruising!! Any day on a cruise vacation is a Happy Hour! Read Less
Sail Date March 2019
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children ... Read More
Pretty loyal to Royal and a very good cruise overall, but have to say I am disappointed in what I feel is a slippage in quality of food and communication. We booked this cruise about 8 months prior to departure. Brought our adult children as well. 5 rooms total. Selected this particular ship for length of cruise and itinerary. Our room was a regular balcony. The children were all in various interior rooms. Let me start with the concerns. Navigator was coming out of dry dock after major renovations. The cruise before ours was cancelled because the ship was not ready. Many people were wondering if our cruise was going to sail or not. RCCL would have been wise to email all of us with an update and to assure the cruise was on but there was no communication at all. The upgrades were wonderful on the pool deck. Really liked the new look and vibe; however, one new water slide never opened on our cruise, the youth space never opened, and, most upsetting to me, was that the fitness center never opened. Additionally, there was NO communication from the ship’s staff about these closures nor if and when they would open. Daily trips to Guest Services and asking directly of Hotel Senior Staff members provided a variety of reasons and excuses for lack of openings but were always told they would open at some point during the cruise. They never did. Again, RCCL would have best served its guests by providing consistent, written, and proactive communication. The Guest Services Manager did not return my call to her so I had to track her down personally. She deferred me to corporate guest services, but after the cruise, corporate referred me back to the ship’s guest services. Being just shy of Diamond status, I found this lack of communication very unsettling and unprofessional. To cap it off, not once during the cruise did I receive any invitations or communication around being an Emerald member or any sense of welcome back to RCCL. This has left me questioning my loyalty to RCCL. Having sailed Holland America just before this cruise, I also felt the food in the Windjammer was subpar compared to HA’s wonderful buffet service. Main dining room food and service was quite good on Navigator though. Love the Mexican eatery on the pool deck. Ate there a lot. Enough of the concerns. Our balcony room was clean and spacious. Bathroom was the usual tight squeeze but I am used to this. The continual pool deck music and vibe were outstanding. Music was excellent at all venues. Entertainment for the shows was also pretty good. Room service was also solid. The theme nights were fun. The ice show was outstanding—went twice. Played laser tag—also fun. Couldn’t run on the outdoor jogging track—too crowded and temporary gym (7 machines) was less than excellent. The exercise bikes were found in 1-2 inches water every morning because of deck washing at night. Labadee (spelling?) beach was beautiful. Pretty crowded at lunch time and food was just okay. Our ports of call were all good though Bonaire stands out as exceptional after taking the water taxi out to Little Bonaire for snorkeling. Such blue waters and lots of fish. Everyone in our group had a lot of fun. There’s plenty to do on the ship during sea days. Getting on and off the ship was seamless. Everyone in our group was sad when the cruise ended and I think everyone would enjoy another another RCCL Cruise. My expectations are high though, especially after spending as much money as we did to make this cruise happen, and they were not fully met on this cruise. I am not sure if I will cruise RCCL again, even though I am one cruise away from Diamond status. This makes me sad because I have been loyal to Royal all these years. We’ll see. Read Less
Sail Date March 2019
We (a group of 31) chose this ship because of the "new water slide and water coaster." The ship was to be refurbished and greater than ever. The first original sailing on February 24th was canceled and RC should have canceled the ... Read More
We (a group of 31) chose this ship because of the "new water slide and water coaster." The ship was to be refurbished and greater than ever. The first original sailing on February 24th was canceled and RC should have canceled the next couple cruises. Only one water slide was open part of the time, the other leaked to the floors below. RC failed to check the air conditioning units on the ship while it was ported...it was extremely hot in the rooms, in the dinning areas, in the casino, in all areas. only 1/3 of the elevators worked and a few of the public restrooms were either closed or had water problems. The new cabanas on deck 12 were nice but the light fixtures in them were not secure, one fell on some of our group members and thankfully they didn't get hurt too badly. The next day, RC removed all of the light fixtures from the cabanas. The fitness centered was located on the deck...the room was not ready for equipment so they had a few things on the deck. We didn't have children with us but the children's areas did not open until March 6. The casino was so jam packed with chairs in both the table and slots areas that the folks using chairs could not possibly get through. The staff was very friendly as usual. Some of them were obviously just starting to work together, some of the tables took a very long time to get their dinners which were not what the people ordered. I found this to be very unusual since the dining staff is typically on top of things. It was so hot in the dining area that it was almost unbearable. I felt as if we were being forced to go dine at one of the pay restaurants... I was very disappointed that Royal Caribbean made the decision to set sail when it was obviously not ready. I would have rather rescheduled it. Read Less
Sail Date March 2019
First cruise after it being refurbished. We chose this cruise because of its itinerary and it being 9 days. The renovations to the ship are very nice. Unfortunately some were not complete so, therefore, we didn’t get the full ... Read More
First cruise after it being refurbished. We chose this cruise because of its itinerary and it being 9 days. The renovations to the ship are very nice. Unfortunately some were not complete so, therefore, we didn’t get the full benefit. If I would of had children along I would have been disappointed because one of the slides was not operational yet and the children’s play areas were not complete. For 70 year olds that didn’t care about those things it was great. Food, service and entertainment were all excellent. We were traveling with a group of 12 and everyone had a great time. Small complaint was the first couple of nights were slow in the main dining room but it got better as the week went on. Also, the only movies offered in the cabin you had to pay for. There should be at least one or two movies a day you don’t have to pay for. About the only TV was MSNBC and Fox News. I know you are not on a cruise to watch TV but sometimes you like a little quiet time away from the crowds and music. They showed movies out on the pool deck but you couldn’t hear and who wants to sit in the hot sun to watch a movie. We did feel that the ship felt a little crowded. I don’t know if it was because some venues were not open yet and everyone was pushed into the areas that were but at times it was crowded. Read Less
Sail Date March 2019
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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