2,364 Royal Caribbean Navigator of the Seas Cruise Reviews

I have gone on over 10 Carnival cruises and 3 NCL cruises in the past. This was my first time on a royal ship. I haven't done royal in the past due to high prices than normal but receiving a free trip I obviously wasnt going to turn ... Read More
I have gone on over 10 Carnival cruises and 3 NCL cruises in the past. This was my first time on a royal ship. I haven't done royal in the past due to high prices than normal but receiving a free trip I obviously wasnt going to turn it down. Embarkation Was smooth from Miami and was on the ship by 11:15. Got the drink package online ahead of time and saved 20%. Was definitely worth getting for a 5 day cruise. Wifi was 80$ for the 5 days and was pretty good. Much better than Carnivals. Room was a inside room but nice and my room steward was great. Room was done twice a day before 11:00 and 7:00. The breakfast food at the windjammer was surprisingly very very good. A lot of bacon, scrambled eggs, sausage, fruit and much more. As well as multiple omelette stations. The quality of the food exceeded my expectations. I purchased a 4 night specialty dining package before the trip and saved 20% on that as well and all 4 specialty restaurants were outstanding. The steakhouse had great apps and sides as well as a 16 ounce Rib eye that was incredible. Both the Italian and Mexican restaurants were very very good. The Japanese is A La Cart so with a dining package you get $35 to spend and anything over you pay the difference. Food was very good but without a dining package I would not of eaten there. Prices for a cruise A La cart restaurant were much higher than I was expecting (5 pot stickers for $8.) The dinner my 5th night at the buffet had a prime rib carving station and all the food looked great. Overall the food was one of the best parts of the trip which is never a bad thing. The ship was in excellent shape and condition on all the floors especailly the 5th floor where all the shops and the Ben and Jerrys was. I thought the ship was 5-6 years old but then found out it was turning 16 this year. So kudos to the staff and Royal for keeping the older ship in great shape. The on board entertainment was good. There is a ice skating rink on board so during sea days you can skate and during port days they did a show which was also good. The live music was very good and had all different types of genres. Country, rock, jazz, and of course leaving fro Miami Hispanic/salsa music which was very good. The outside pool deck was very nice and had 2 bars with multiple bartenders in each for pretty quick service. The ports were fine. Ive been to Cozumel and Costa Maya many times each so I did a walk around both and went back into the ship. Getting off the boat was very easy and smooth. I always take my own luggage off the ship and the people that chose to do that were the first ones off so once we got cleared to leave I was off the boat and done with immigration in less than 15 minutes. Cant ask for much more. The only dissapointing thing with this ship is that I was told at one point across from the Pub on the 5th floor there was a sports bar. Im a big sports fan and there was playoff football going on. Turns out they turned the sports bar into a vineyard or a wine bar. There was no more than 2 or 3 couples in there at a time. There were some places to go watch the game but only 1 or 2 TVs and of the smaller size. Every cruise ship should have a sports bar and its too bad they decided to get rid of there's for a bar that doesnt get much use. Overall it was a good cruise that exceeded my expectations and Will for sure for the right price be willing to cruise again with Royal. Read Less
Sail Date January 2018
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and ... Read More
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and 6 kids. This was my first experience on Royal Caribbean. In the past 13 months, I travelled on Holland America and Silversea with my father. I'm in my early 30s, single and not married. I planned to share an interior cabin with my roommate. About a month later, another friend asked to share our room and we switched to an interior room with pullmans. We live in South Florida, about an hour away from the Port of Miami. We left our house around 10:30am on embarkation day and arrived about 11:30am. We dropped our bags off with the porters and 4 of us waited at the terminal, while 2 people parked the car in the cruise parking garage. We previously discussed parking offsite but decided that we would just split the cost of parking and enjoy the convenience of parking at the port. It took about 10 minutes for us all to meet up again to enter the terminal. We entered the terminal about 11:45am. We had to show our SetSail passes and passports to enter. Then we went through security where they checked our carryons, there were no lines to enter or security. Then we proceeded to check in. We went to the Gold line since we had previous cruisers. There were about 3 groups ahead of us in line, be we got to an agent within 5 minutes. Some of our friends we saw outside the terminal went to the regular line. It took them about 20 minutes. We all boarded the ship together and went straight to the Windjammer. It was about 12:15pm. One of my friends went directly to the fitness center. Although busy, we were able to find a table for 6. As we finished lunch, they made an announcement that the staterooms were now available. That was about only a couple of minutes before 1pm. We went to the cabin and found it pretty roomy despite it being an interior cabin for 3 adults with suitcases. I knew I needed to lower my standards since my last couple cruises were in suites with rooms more than double the size. We all found the rooms to be quite adequate in terms of storage space and size, but we spent very little time in the rooms during the day. I will say that the WORST part of the cruise was the MATTRESS. It wasn't just a little uncomfortable. It was the worst that ever slept on. It was actually painful to rest on my side. I started to sleep on top of the comforter and it helped slightly. The ship itself appears to be in good condition. I enjoyed most of the bars and venues on board. I did not spend much time on the pool deck because it was windy and chilly, which is not uncommon for this time of year. Plus I'm from Florida so I didn't feel the need to go to the pool. The hot tubs were very crowded though because the pools were cold. Also, I felt that the ship never seemed too crowded. There also weren't tons of kids since winter break was over. I really enjoyed the activities director, Daniel, and activities staff member Carlos. They were both hilarious. I went to both adult comedy shows and The Quest. I found them to be entertaining. The Disco Inferno was awesome. You have to get to trivia very early since it is held in the Schooner bar and it's not very big. Tables fill up 15 minutes before. The food wasn't amazing in the Main Dining Room and especially the Windjammer. I enjoyed my meals in the MDR, but I only went to Windjammer for breakfast if possible. I went to lunch a couple times and was not impressed. I did make myself a nice cheese plate before dinner. The best dining venue is Sabor. The margaritas are included in the deluxe package and were fabulous. I had 3 at dinner! We had 10 people at dinner in Sabor and they brought us out everything on the menu to sample. I also had sushi at Izumi that was very good and did the sushi making class. It was worth the money since you got a lot of sushi for your money. Brasserie 30 in the MDR on sea days is the best spot for lunch! The service is great! I really enjoyed our room attendant and waiter in the MDR. The bartenders were all excellent too. It was so easy to get a drink all of the time. We got our drink package for $41/day plus 18% gratuity about 3 months in advance during a sale in cruise planner. It was worth the money!! Our cruise went to Costa Maya and Cozumel. We did not prebook any excursions. My friends did the adventure park in Costa Maya. There are a bunch of places to book excursions when you get off the ship. I walked around the port area. I was disappointed with the "tex-mex" food options, since I wanted authentic food. There isn't anywhere else to go besides the port. It was fun to walk around and explore. Our ship was the only one in port. In Cozumel, we walked off and rented a 15 passenger van from Hertz (note that the cars are manual shift). It cost about $200. We drove to the San Gervasio Mayan ruins. It was a 30 minute drive on very well paved roads. It cost $9.50 to see the ruins. We drove around the island a bit before going back to the ship. Our friends had kids and they were in Adventure Ocean during the evenings. We had the 8pm MDR dinner. The ones that were 5 and younger usually ate in the Windjammer and then went to Adventure Ocean and one went to the Nursery (23 months). The kids ages 6-9 ate dinner in the MDR and one of their parents would drop them off at Adventure Ocean and come back. They ordered the kids' meals as soon as we sat down and they usually came by the time we had appetizers. They nursery closes at 12AM, but time has to be reserved in advance. Only one time they had to pick up at 11pm, but they were able to get time each evening. Adventure Ocean has babysitting from 10pm-2am. They were usually asking to go to Adventure Ocean so they didn't have to sit with us through dinner. There aren't many, if any, activities for children in the evening except in Adventure Ocean. I also got a spa service when we were in Costa Maya. I did the special for $129 for 75 minutes which included a 50 minute Swedish back massage, facial, back exfoliation, and scalp massage. The specials are only advertised on port days in the daily compass. I would go again, but I would read reviews about the beds for the ship. I enjoyed everything else about the cruise. I would also skip the Windjammer for all lunches since I really didn't like it. It's perfectly fine for breakfast though. Read Less
Sail Date January 2018
Wanted to try this ship. Good value. Wanted to visit Costa Maya. Embarkation was a bit disorganized. Broken escaltor meant having to use one elevator to get to the check in hall. Smooth going with RCCL after the elevator. We enjoy ... Read More
Wanted to try this ship. Good value. Wanted to visit Costa Maya. Embarkation was a bit disorganized. Broken escaltor meant having to use one elevator to get to the check in hall. Smooth going with RCCL after the elevator. We enjoy the activities, food and wait staff service (Roy and Wu), the nightly shows and especially the ice shows, the music in the lounges (Simon John and the Nav band), the enrichment activities (Daniel Edward), ship layout and size(not too big and not too crowded and the Promenade), Peek-a-Boo bridge is a favorite. Missed opportunities to dance in the Star Lounge though. Roy and Wu in the My Time Dining Room. Michael Kelly Martin, our room attendant and was particularly attentive and responsive to our needs (loved the towel animals!) Daniel Edward for his enrichment activities , overall activities and his filling in for the cruise director while the CD was ill, Rosebeth in Windjammer. All were excellent and greatly added to our enjoyment of the cruise. Shows: Welcome Aboard - a bend of headliner comedian and short performances by the Navigator Singers and Dancers and the (great) Band! Ballroom Fever - performances from the featured ballroom couple, Andrii and Tetiana, the Navigator Singers and Dancers and Band! All Access - contemporary entertainment with performances from the ballroom couple, Andrii and Tetiana, the Navigator Singers and Dancers and Band! Ice Dancin' - spectacular ice show. How do they do all those moves on such a small sheet of ice? Good Dining Room meals: salmon, beef tenderloin, spicy pork, love those cold fruit soups for appetizers! Many of the main dining room offerings are also available in the Windjammer for dinner. The chocolate bread pudding in W'jammer was good, the tiramitsu and cheesecake in the MD room were good. Great time with Simon John in the Schooner Bar each night. Good music selections (getting tired of Sweet Caroline repeated requests though.) Friendly came to say Hi most nights to passengers during breaks. Star Lounge had various jam session with members of the Navigator Band playing with entertainers from the other lounges. Hugh and Henry were full of energy and fun! Go see Daniel Edward enrichment session on mindfulness if you like this sort of thing. He was interesting and engaging and funny! Good selection of snacks in Cafe Promenade. We were so busy that we didn't play mini golf for the first time in ten (10) cruises. We had a great time and hope you do also!!! Read Less
Sail Date January 2018
Having sailed on this ship nearly 10 years ago we were looking forward to the amazing time we had previously. Unfortunately we found that the ship is a little worn, a little dirty, especially the hallway carpet near our room, deck 6 ... Read More
Having sailed on this ship nearly 10 years ago we were looking forward to the amazing time we had previously. Unfortunately we found that the ship is a little worn, a little dirty, especially the hallway carpet near our room, deck 6 forward, starboard side. I have to also say the staff for the most part were not very friendly and often times were very short with conversation. We are platinum Crown & Anchor Society members and although during our on-board recognition event we were told we we the "backbone" of Royal Caribbean's success, I don't feel were were treated as such. This morning during debarkation, we were instructed to report to Studio B for departure. We did such at 7:45 a.m., however we could not hear any of the instructions for debarkation. I finally stood up and walked toward the lobby and heard they were calling luggage tags #16-?. We had luggage tag #5. So much for priority debarkation. We stood in the same long tedious line that snaked through the dining room like everyone else. Over all the trip was just o.k. Read Less
Sail Date January 2018
I had not taken a cruise in a couple of years other than a horrible Carnival cruise from JAX. I did a lot of research before selecting this one and did basically based on ports as I was trying to avoid the ports hit hard by the recent ... Read More
I had not taken a cruise in a couple of years other than a horrible Carnival cruise from JAX. I did a lot of research before selecting this one and did basically based on ports as I was trying to avoid the ports hit hard by the recent hurricanes. The reviews on this ship were mixed but I liked the timing. Because of the mixed reviews, I suppose my expectations were on the lower side. Overall, we were pleased with the cruise. With any cruise nowadays, the food is not excellent, but we found the food to be "good." The selections were great and even after being on board 9 days, the food was still appetizing. The service in the Windjammer was excellent. We had soda beverage package and always able to get server to provide beverages rather quickly - sometimes this can be a problem. Food is Sapphire DR was good - service was excellent. Our servers were outstanding - very friendly and accommodating. Someone in our party was very high maintenance and our servers handled requests quickly and efficiently. One of the reasons I only gave 4 stars was because of poor experience in Chops Grille. Service was extremely slow even though our server was very personable. Someone's steak was significantly overcooked - should have sent it back. The added costs for the meal for my husband and me with gratuity was $82 - not cheap. The service should have been excellent. Having said the above, the next day, I left a note at the restaurant for the manager just advising the issues we had experienced. That night he came to our table in the MDR offering his apologies and insisted we accept a token for the mishap. He provided lunch the next day in Giovonni's for the four of us. I was not expecting to be accommodated so this was an extremely nice gesture. We had My Time Dining and had a problem night 2 and 3 getting our same table after we were told night 1 that we could have that table the rest of the week. The strange thing is, no one was sitting at the table night 2 and 3, but for some reason, the hostess did not want to accommodate us. Again, we were able to work this out with a manager. The problem could have been avoided. I thought the entertainment on the ship was excellent - again, maybe my expectations were low after the Carnival cruise, but thought very good. The ship orchestra "The Navigator Band" was outstanding. They didn't several jazz shows and played along with other performances - really just outstanding. The ice show was wonderful as well. There were several comedians who performed - some better than others, but all good. Even the last night of the cruise they did an outstanding variety show. Our room (inside with view of promenade) was a typical cruise ship room - nothing spectacular but clean - bed could definitely been improved. Room steward was very accommodating and helpful. SPA/Fitness: SPA is extremely overpriced but nothing new on cruise ships. I had booked a massage with a certain therapist. Signed in, and then assigned to someone different. When I questioned the change, I was eventually told the original therapist was in medical services. I agreed to proceed with the therapist they had assigned. The spa manager asked my thoughts on the massage and I told her it really was not that great. She gave me another massage the next day with the original therapist I had requested. Again, I did not ask for this and did not expect it. I was actually surprised she made that offer. The fitness room definitely needs some refurbishing and updates. We did no excursions. Even with the the negative issues, we had a lovely time on this cruise. The staff did work hard to "fix" the issues we encountered and their efforts were most appreciated. In addition, I had an issue with a credit from a cruise in SEP that had been cancelled because of the hurricanes. I had spoken on the phone with customer service to resolve unsuccessfully. The Guest Relations desk was able to help me with that problem - again greatly appreciated! Embarkation and Debarkation was extremely easy. Read Less
Sail Date January 2018
Took a 9 day cruise to the Southern Caribbean in early January to get away from the cold Ohio weather and glad we did. First time on the Navigator but we had sailed on the Adventure so we already were familiar with the layout. Flew to ... Read More
Took a 9 day cruise to the Southern Caribbean in early January to get away from the cold Ohio weather and glad we did. First time on the Navigator but we had sailed on the Adventure so we already were familiar with the layout. Flew to Miami a day early so we weren't as rushed and just in case the weather was bad. Deicing in Cincinnati caused us to miss our connecting flight but we received another one quickly so we arrived in Miami only an hour or two later than scheduled. Hotel in Miami said they had no record of us having a reservation though our TA had confirmed it before we left. A quick call to her resulted in a booking at the Miami Airport Wingate hotel which proved to be a good alternative. Not only did they pick us up at the airport, we got a great room with breakfast included and a shuttle for $12 each person to the ship the next morning, which was about a 20 minute ride. Embarkation we very well. From the time the shuttle dropped us off to the time we were actually on board was no more than 1/2 hour. We arrived about 11am so it may have helped that a lot of people had not yet arrived. We booked a Promenade cabin (7559), something new for us. A little more spacious with 2 small sofas and the window for people watching. We were very pleased with it. Our steward (Steven) was excellent, took very good care of both us and the cabin. For the first time ever we did My Time dining... mixed feelings on that. We did get to eat at whatever time was convenient for us (usually about 7 pm), but we had a different waiter each night so we never really got to know them like we have when we have a regular seating time. Food and service were very good, usually we were in the dining room about 1 - 1 1/2 hours each evening. A couple of nights we ate at the Windjammer instead out of convenience and not wanting to get all dressed up for the dining room. Entertainment was ok but not spectacular. We enjoyed a few shows in the theater after the evening meal and the ice skating show one afternoon while at sea. I guess it all depends on what you enjoy and how you want to spend your time. Weather the first 2 days was a little rainy and cool as were leaving Miami so we weren't outside a lot. We bypassed our stop in Labadee due to storms there but that just gave us an extra day at sea. Our stops in Curacao, Bonaire, and Aruba all went well and we were able to enjoy the sun and warm temperatures. We had arranged our own excursions for Curacao & Bonaire and in Aruba we did the Sailaway Beach Break through Royal which was very enjoyable and well worth the money. Debarkation went just as well as embarkation. We booked and excursion in Miami since our return flight wasn't until evening. Lines were not very long and passing through customs was easy. We were on our bus to leave for the excursion at 9 am. For us, having been through some hardships over the last year or so it was a much needed and very enjoyable break. We would not hesitate to do it again! Read Less
Sail Date January 2018
We mainly picked this cruise as one of the ports was Bonaire, where a friend of us is living and also because our friends were taking the same cruise. Eventually we ended up with 6 couples on the same cruise ship. Overall the cruise ... Read More
We mainly picked this cruise as one of the ports was Bonaire, where a friend of us is living and also because our friends were taking the same cruise. Eventually we ended up with 6 couples on the same cruise ship. Overall the cruise was enjoyable, but didn't reach the level we had on previous cruises with RCCL. Disclaimer: My wife and I are pretty picky, if things are not to our liking we raise our concerns, but we also praise (and tip) service above and beyond. Certainly the review is subject to our personal experience and may not reflect the experience others had on the same cruise. The main concerns we had: - Quality of the food in the main dining room has degraded. Don't get me wrong, it was still good, but not as good as before. - Service in the main dining for breakfast was horrible. We had to wait more than 10 minutes, not even getting a coffee served. Eventually the floor manager served us. - Tables in the main dining room (Breakfast and Dinner) weren't cleaned up, we had to look at messy tables - not very pleasant. - Some of the shows had mediocre performances and we left early. Some of the lady singers have to practice a little more. Also to be fair the ice show and the Alley Cats where great! - The personal at the promenade cafe was borderline rude! To be clear, these where individual issues we noticed (and we are picky!). After addressing those with the floor manager, things got better after a few days. So we have to get RCCL credit that they are listing and more importantly acting! Here the highlights: - There were individuals who made up for all the critics we had. Namely the floor manager our head waiter (excuse us if we don't recall their names). Our waiters in the main dining room (Elvis and Mervin), our stateroom attendant (Michael) and the crew at the Windjammer bar (Jee, Vincy and Mohamad). After 2 days, they knew what I wanted :-) . - Compared to previous cruises the Windjammer has stepped up their food offerings. - Chefs table, if you haven't been to one, consider it - it is worth every penny! - Chops and Izumi. The food was excellent. If you are a foody, consider the dining packages. We certainly will take one on our next cruise. Read Less
Sail Date January 2018
This was my 34th cruise overall, 8th on Royal Caribbean. I traveled with my husband (his 34th cruise, too). Here is the explanation for my title: We planned to fly from New York JFK to Miami on January 5 to board the cruise on the same ... Read More
This was my 34th cruise overall, 8th on Royal Caribbean. I traveled with my husband (his 34th cruise, too). Here is the explanation for my title: We planned to fly from New York JFK to Miami on January 5 to board the cruise on the same day. However, because of the blizzard on January 4th, all flights were cancelled. In order to not be penalized for the airline tickets, we flew again on Monday the 8th to Miami, and then flew to Curacao (with a stop in Santo Domingo) to catch the ship in Curacao when it arrived in port on the 9th. We booked a hotel in Curacao overnight so that we would meet the ship in the morning. When we got to Curacao, we went out to eat at the Iguana Cafe overlooking the floating bridge, and our waitress explained to us that the restaurant was understaffed because the Navigator of the Seas came in. We didn't expect to hear that, and then the people at the next table explained that they had just come off the Navigator, and that it had skipped Labadee because of bad weather ahd had arrived at Curacao to stay overnight. (If we had known that, we would probably have boarded the ship that night.) Boarding the ship in Curacao was no big deal at all! The security person at the pier went to the security at the ship and told them we were there, then we walked down the pier pulling our suitcases. The Royal Caribbean ship security officer at the bottom of the gangway handed us our sea pass cards, and the security officer at the top of the gangway took our pictures and let us on. We went to guest services and told them we were there. Just to let you know, getting on a ship mid-cruise has some consequences. For instances, we had to get our passports stamped that we leaving Curacao, so we had to go to the immigration building to do so. It was a nice walk; that was the upside. Also, at the end of the cruise in Miami, we had to go to a special waiting area on the ship and be led off by a guest services staffer, to get our passports stamped by immigration. The upside of that … we were the first people off the ship and there were no lines. Unfortunately, we missed 4 days of the cruise, but because the ship skipped Labadee, we saw as many ports as everyone else! We also missed the first formal night/Captain’s cocktail party, Cruise Critic party and the Top Tier event for Diamond Members, and, of course, some of the entertainment. Our cruise director, Cuddy, was so welcoming; on my first night in the theatre, he personally welcomed me aboard and said that I was part of the family now. The ship looks great! I did not notice any of the problems noted on Cruise Critic. We had a fabulous cabin – 1816 on deck 12 – the panoramic oceanview stateroom with floor-to-ceiling windows. This cabin was a new addition to the ship where there had previously been open deck, and the furnishings and color scheme were different than the rest of the ship (blond wood, wall-mounted giant screen TV). Would definitely recommend this category. Dining was very good – not exceptional. I was waiting for that “yum” moment, but it never came, although the cold fruit soups were always scrumptious. Service in the dining room and in the Windjammer was excellent. Our dining room waiters were very attentive and friendly. Activities were pretty much limited to trivia and for-a-fee events. I attended one trivia game and an activity called “Learn to write your name in Chinese” which should have been called, “The Activities Staff guy who is Chinese writes your name in Chinese on the back of a torn piece of trivia paper when you tell him what your English name is.” Though I missed 4 days of entertainment, I really enjoyed what I saw. There was a guy who could balance a chair on his nose while playing the banjo, an a capella Doo Wop group, a comedian named Rich Aronovich who was very clever and quick (and also did a midnight show), and the production shows. Though the production shows are really lots of songs tied together with no common theme, the singers have very strong voices and the dancers are very talented. No one should really ever complain about production shows because the cast works very hard. Of course, there was also the “Love and Marriage Game” as well as “The Quest,” which are always a blast. I’d love to see a real old-fashioned “Farewell Show” where they sing the “Til We Meet Again” song! I wasn’t thrilled by the piano player in the Schooner Bar. The acoustic guitar player, Henry Hood, in Two Poets Pub, had a large following, and the production singers would join him for sets. The shops onboard really didn’t have a lot of nice merchandise, in my opinion. As far as service, as I mentioned before, the crew was always eager to please and friendly. I have absolutely no complaints about this. I do have complaints about the attitudes of fellow guests, like the guest who had a laptop out on the table (where his place setting should go) during the entire dinner service! What we did in each port … Curacao: We went to the synagogue, which we had done before. The congregants volunteering in the synagogue museum and gift shop are very, very nice. Willemstad is just so pretty to walk around. Bonaire: While my husband booked a 2-tank dive through the ship, I took a sightseeing tour and beach break, which was very nice. The sightseeing part took us to the salt refinery, the slave huts (the slaves harvested the salt) and the highest point in Bonaire. Then we had chairs waiting for us at Coco Beach, where I rented a snorkel for $10. Beaches in Bonaire are rocky, let me warn you. Bonaire is very laid back and not at all a tourist trap, and I like it that way! Aruba: We did a catamaran, snorkel and beach break shore excursion. The first snorkeling was at 15 feet and the second was at 60 feet – there was a wreck down there but it was very hard to see. This tour included alcohol and a barbecue lunch overlooking the gorgeous turquoise water – it was a good value for $89 per person. So, for half a cruise, we had a great time. I’d definitely recommend this ship and this itinerary to all who read this. Read Less
Sail Date January 2018
My friend live on Bonaire, this was a good opportunity to visit her. The Navigator of the sea is a renovated Cruise Ship, but you see the ship is older. The Service in my time Restaurant was good, our waiter Elvis and Assistant ... Read More
My friend live on Bonaire, this was a good opportunity to visit her. The Navigator of the sea is a renovated Cruise Ship, but you see the ship is older. The Service in my time Restaurant was good, our waiter Elvis and Assistant Waiter Merwin were great, also the headwaiter. Food was ok, not wow, but the Chef Table Food and Chops Grill were really good. The food at the Windjammer was not bad. The Bar Service at Windjammer was good The Service at the breakfast in the Restaurant was bad, also the Promenade Cafe Guys were really rude. I not liked at all nobody cleaned up the table around us. Our Stateroom Guy was awesome, he made sure we had all what we need. She shows were ok, we saw way better shows on other cruises. The Cruise Entertainment Director was average. The alley cats acapella group was really good The ice show was good. Read Less
Sail Date January 2018
We chose this cruise because of the ports in the itinerary and the large suite for two couples. We really enjoyed the balcony and the living room. It was so nice to order some coffee and breakfast in the morning and sit outside! The ... Read More
We chose this cruise because of the ports in the itinerary and the large suite for two couples. We really enjoyed the balcony and the living room. It was so nice to order some coffee and breakfast in the morning and sit outside! The concierge lounge was very nice. They made a great martini and the assortiment of food was great too. Our concierge was fantastic. We took an excursion in a glass bottom boat to see coral. It was fun... but the guy in charge of this excursion was a bit strange. He talked a lot about himself and seemed very stressed personally. It was kind of uncomfortable. He did however know his subject and had a natural enthusiasm about the coral and other sea life. I thought the food was fine. The best meals were in the specialty restaurants and we also paid for the Chef's Table. The Chef's table was very nice. Our waiter was very knowledgeable and fun. Wines were great! Some of the food was just O.K. but presentation was wonderful. My biggest complaint was that there was always someone trying to sell us something. The woman who sells the chains (?) did not list prices. I felt like she just changed prices at will. Her attitude was not friendly. The Spa was also not a friendly place. The manager was aloof and I had to push to get answers from her. I booked a basic pedicure for $35. and when I got there I was told that this only includes a soak, polish removal, nail trim and polish application. If I wanted my dry skin removed with files or lotions, I would have to pay another $25. I paid for the upgrade and even so the whole experience took only 30 minutes from start to finish. There were only about 15 colors to choose from unless you wanted shellac (another additional charge.) There was no base coat - just right to the polish. Very disappointing experience. Save your money and get the pedicure before you leave home. I am tired of RCL for many reasons and even though I am a Platinum Level Crown and Anchor level I don't think we will book again. Time to try something else. Read Less
Sail Date January 2018
We chose this cruise for the destinations. We had never been to Aruba, Curacao or Bonaire and none disappointed! We took adults only on this cruise. As for Royal Caribbean, we were satisfied with the friendly staff. The food ... Read More
We chose this cruise for the destinations. We had never been to Aruba, Curacao or Bonaire and none disappointed! We took adults only on this cruise. As for Royal Caribbean, we were satisfied with the friendly staff. The food selections seem to be not as great as when we first cruised in 2005. The My Time Dining seems very elite and limited. We were unable to take advantage of it. The 8pm dinner reservations were too late for our group. Instead, we upgraded 4 of our dinners to Specialty Dining. We ate at Chops twice, and it was great! Izumi manager went out of his way to help us get an early dinner reservation on the last formal dinner night. The recommendations from the Izumi waiter were perfect, and we had a great time trying new sushi dishes. The value for this is amazing! Sabor Mexican was good too. I felt like there could've been better variety or more offerings in Sabor. Staff there was exceptional as well. The excursions we chose were pretty great too! In Curacao, we went by boat to a private part of the beach. The staff there was friendly and the boat captain and his staff were great too! Bonaire excursion was with the Samur Sail pirate ship to a beach for snorkeling. Very attentive staff on that as well! Aruba we rented Rangers through George's rental. Pretty reasonable for a day's rental. We were on our own with a map to tour the entire island! The map should've been marked with street names to effectively get around. But, the views of the ocean spraying water all down the coastline was a definite highlight to this off -road trip experience! Highly recommend touring the island this way!!! - You will get dirty and sandy!! Pack a lunch and a cooler of drinks so you can spend the whole time near the water. It's amazing! Read Less
Sail Date January 2018
This was our first cruise. We just LOVED IT! We are both in the late 20s, and were afraid that we were alone in the age, but it was very nice blend and we became familiar with lots of people. When we first got into the boat, we were ... Read More
This was our first cruise. We just LOVED IT! We are both in the late 20s, and were afraid that we were alone in the age, but it was very nice blend and we became familiar with lots of people. When we first got into the boat, we were greeted with a glass of proseco. We had obviously ordered a drink package in advance and did not regret 1 second. We cost us a lot, very nice boat and always something to do. Super service. In the ala cart resturant there was always good food and service, we used to have dinner there, and breakfast and lunch at the buffet. Really recommend this boat to people, and of course RCL. We have actually booked 2 new cruises, and are very excited! The only negative thing I can find is that there was no exceptionally good nightclub, they changed one of the places to the night club after a certain time. But there was too much light from both lamps and windows. Would recommend this boat, cruise line and the trip to my best friends. Read Less
Sail Date January 2018
We traveled on Royal Caribbean's Navigator of the Sea's out of the Port of Miami starting January 5, 2018. The Good, Bad and Ugly! Things were a bit bad getting on the ship was a bit more difficult than one would have ... Read More
We traveled on Royal Caribbean's Navigator of the Sea's out of the Port of Miami starting January 5, 2018. The Good, Bad and Ugly! Things were a bit bad getting on the ship was a bit more difficult than one would have thought. Long lines most likely caused by the long and narrow terminal force agents to have to walk a distance to get passenger sea passes and other paperwork. Since the terminal is a permanent structure i don't see this issue getting better any time soon. Getting off the ship was a bit more smooth. It actually was quite easy and surprisingly quick for having 3,000 plus passengers on board. I was on Navigator 9 years ago and the ship has received an update since that time. We were told the ship will be updated in January 2019. It does need a bit of updating. One noticeable change from my first voyage was RCCL added a number of additional staterooms. The increased passengers were hardly noticeable on the interior of the ship, however the pool areas were packed and it was difficult finding a chair on sea days. There were plenty of arguments seen as folks would "save" chairs and then never show up. When others would squat on them and the "holders" would appear an hour later, it led to some serious yelling and finger-pointing. Royal does ask it passengers not to hold chairs, but of course, people do not pay attention to these requests. We had a interior stateroom on the 8th floor, it was Aft. Our Stateroom attendant Olga was flat out awesome from the moment we arrived. I don't know how Royal keeps these folks so happy, but she was great. So nice.. Our room was spotless. The dining room experience was exceptional. Our Waiter Raj and asst waiter Andrana (Karnina) made the trip even better. These two very nice and hard working people were very concerned about every detail of the menu for us. The food was very good to excellent every night and they both made sure were were always happy. The entertainment on board was quite excellent. The Cruise director Cuddy and his team worked very well together like a well oiled machine. They made the cruise far better. The skating, comedy, juggling, and other shows were all very good. The Navigator had a big band and the horn section was EXCEPTIONAL. It was quite refreshing to see so many age groups dancing in the promenade or on the dance floor to big band music. The UGLY!!!! The Casino on board is a money trap. It appears Royal has gotten way too greedy in its profit leveraging. Policies which RCCL have need to be updated and its casino staff trained in how to deal poker. Players should never be allowed to touch other people chips. The tournaments which the Casino puts on are the biggest money grabbing events. Royal used to have more than one prize for their poker tournament. They really ought to offer a 2nd and 3rd place at the final table. But no, the greedy types want all the cash which was highly disturbing. The Casino itself is a money pit and this was the LAST time I will be spending money in it. The number of sick people on the ship was most concerning. I never saw the amount of hacking that I saw. These guests were EVERY WHERE. We knew of a number of cases of flu and bronchitis, yet we saw those afflicted within the 24 hours they were diagnosed, walking around on the promenade, up in the windjammer tough food! Why they were not put in their rooms so they wouldn't potentially infect other folks is baffling. The gym was quite open and had plenty of sunlight in it. Hopefully when the ship is updated smaller fans will be put in to help move the stale air around. It doesn't have to be over powering, but getting the air to move would be a good thing. Other than the fans, a very nice gym indeed. All in all, it was a very good experience aside from the hackers, sick types who did their best to infect those in their path. Read Less
Sail Date January 2018
Highlights - Navigator of the Seas Wait Staff, buffet greeters and Cabin attendants; Staff recognition events on last night of sail was impressive both at the Sapphire dining lounge and later at the Metropolis theatre; Ice skating ... Read More
Highlights - Navigator of the Seas Wait Staff, buffet greeters and Cabin attendants; Staff recognition events on last night of sail was impressive both at the Sapphire dining lounge and later at the Metropolis theatre; Ice skating show was quite enjoying. Seats were pretty easy to snag; The venue for the nightly show was excellent; Service at the Sapphire dining lounge was superb; Lots of activities for older teens and young adults; Parade along the Promenade held on the last evening; Finding shade with a lawn chair wasn’t a problem in the Solarium area if you are an early riser; The Promenade is beautiful and the ambiance tremendous; Excellent gym facilities with top of the line equipment; A number of different venues with musical offerings each evening was impressive; Embarkation was smooth and easy; A fine array of food offerings were available in the Windjammer; The inside room with a window facing the Promenade was a nice touch; The towel station was open early and closed late; The elevators on both sides of the ship are quite efficient; Wide array of dessert choices; No need for reservations for the nightly shows; Lots of storage space considering the size of cabins; Omelette station made to order. Improvements - Navigator of the Seas Higher caliber of entertainment acts; A reasonably priced water package; Movies other than those catering to the young; The Promenade can get quite congested at certain times; Stricter dress code for formal night or conversely a total relaxation; Smoke free Casino; Wider selection of diversionary activities which are free; ex. tai chi Softer sofas in the inner cabins; Better prizes for event contestants; A little more diverse shopping experience; A better explanation of the disembarkation process (presently can be a little confusing); The windows facing the Promenade should be washed and cleaned; Popcorn and blankets for watching movies in the evenings; Floor around the pool areas can be slippery; Buffet can get very congested at certain times particularly when in cruise mode. Read Less
Sail Date January 2018
This was our annual Apparel Decorators Cruise (10th). It was a great cruise. We (group of 29) had access to a great conference room for our classes each day. The only problem was the internet. I paid a lot of money for "the ... Read More
This was our annual Apparel Decorators Cruise (10th). It was a great cruise. We (group of 29) had access to a great conference room for our classes each day. The only problem was the internet. I paid a lot of money for "the fastest internet on the sea" or some such crap. The service was lousy. It kept logging me off, it was EXTREMELY slow, and it was a lengthy process to log back on each time. I had purchased the package because I intended to continue running our business from the ship. We didn't get to stop at Labadee due to weather, and I don't think we were properly compensated for missing that. I did really enjoy the food, both in the dining room, and the buffet area. We also felt the quality of the entertainment was lacking. It was rather amateurish. We did enjoy the comedians. Thank you. Read Less
Sail Date January 2018
We arrived in Miami a day early and was able to have dinner at Yardbird with my cousin. We used Uber to get from the Miami Marriott Biscayne Bay to the cruise ship and it was quick and easy. Getting on the ship didn't take that ... Read More
We arrived in Miami a day early and was able to have dinner at Yardbird with my cousin. We used Uber to get from the Miami Marriott Biscayne Bay to the cruise ship and it was quick and easy. Getting on the ship didn't take that long considering how many people where there, getting off the ship was also smooth. We loved the ship, it is an older ship but it was beautiful. This was the first time that we had a balcony and we loved it, we sat out there every day and enjoyed just looking out. The food in the dining room was not as good as I remember but we left every night satisfied, I'm sure our table mates and servers had a lot to do with that. It was a bummer that we didn't get to go to Labadee but safety should always come first. We would go again. Read Less
Sail Date January 2018
Our trip on this ship was excellent. We loved the people, the food, and the cleanliness. The Navigator to the Sea is a very beautiful ship. Everything was easy and convenient. Our table was 347 with Omar and Sergei, I can't begin ... Read More
Our trip on this ship was excellent. We loved the people, the food, and the cleanliness. The Navigator to the Sea is a very beautiful ship. Everything was easy and convenient. Our table was 347 with Omar and Sergei, I can't begin to tell how nice, kind and considerate both of them are. Both have very sweet spirits about them, we did appreciate them. Kenneth Marriott was our room attendant in cabin #3722. He did everything he could to make us comfortable, he asked everyday if we needed anything and was prepared to help us. My husband was in a wheelchair and he always asked if I needed help, others on the ship did also. We loved the window in our room, I wasn't at all claustrophobic. We loved laying on the bed and watching the waves, and happy to see islands that we passed. The entertainment was so, so great. It was clean, not dirty talk. The ice dancers, the comedians, the music, singers and all. Everywhere we sat was clean and comfortable. Thank you to all of you that made this trip beautiful. Sandy and Noel Read Less
Sail Date January 2018
This is only our second cruise and have been hesitant to take it on Navigator due to lukewarm reviews here and being an older, smaller ship in the Royal Caribbean fleet. I guess lowering our expectations may have helped, because we had ... Read More
This is only our second cruise and have been hesitant to take it on Navigator due to lukewarm reviews here and being an older, smaller ship in the Royal Caribbean fleet. I guess lowering our expectations may have helped, because we had one of the best vacations on board of the Navigator and on the shore. The highlight for us it has been the quality of the food and the service in the main (Sapphire) dining room at dinner time and the quality of the food in the Windjammer. I know, some people may call us crazy for praising the Windjammer food. Of course, we all have different standards, however I know that our family of 5 plus live-in nanny spends $2,400+ per month in food at home and we rarely if ever get such quality food as we did at the complimentary restaurants on the navigator. It is true though, we are not big on steaks, we have tried some, however we focused a lot on fish, sea food, veggies and fruits when available. The ship overall looks surprisingly good despite its age. The cabin also had a very practical layout and it was roomy. Some little things may have needed a repair and the age of the ship was more obvious in some details in the cabin (such as rust around the bed frame for instance). The entertainment options have been plentiful too. While we travelled with kids and could not enjoy a lot of the shows, there were always few shows or live performances to watch. They may not have been top productions but they were entertaining nonetheless. We skipped Labadee due to inclement weather and it turned out to be a good call as then we heard of an earthquake and a tsunami from worried relatives. Of course, the captain could not have known about the upcoming earthquake, it just turned out to be a good call, especially as we were sailing South, to warmer weather. The ABC islands were very nice, our favorite has been Curaçao for being more laid back, not so aggressively touristic as Aruba and for having nice sandy beaches with calm waters for kids and yet with some basic snorkeling opportunities, again for our first time learning kids. We would definitely go again! Read Less
Sail Date January 2018
This was our second cruise with RCI the first one was on the Independance of the Seas. Food and service was as we expected, spectacular! Ports and excursions were great, we will definitely be back to Cozumel in a future cruise. Only ... Read More
This was our second cruise with RCI the first one was on the Independance of the Seas. Food and service was as we expected, spectacular! Ports and excursions were great, we will definitely be back to Cozumel in a future cruise. Only disappointment, the nightly shows...orchestra is ok but we had been so blown away by the musicals on the Independance (Once Upon a Time and Grease), that we were expecting the same :( However, the late night comedy was hilarious. My adult children (21 and 23) had a blast and loved every bit of it. Best family vacation in a long time, something for everyone :) This will definitely be something to do again but maybe on an other ship. We are from Québec and our first language is French so it was nice that many employees were from Ile Maurice and spoke fluent French and they seemed happy to exchange in french with us. Read Less
Sail Date December 2017
This trip was to celebrate my New Year's Day birthday. We had a smooth embarkation and disembarkation. First stop upon boarding... Vintages to order wine for the five day festivities! We surprised our favorite Sommelier, Nikola! ... Read More
This trip was to celebrate my New Year's Day birthday. We had a smooth embarkation and disembarkation. First stop upon boarding... Vintages to order wine for the five day festivities! We surprised our favorite Sommelier, Nikola! Luggage arrived by 2:30! We had carried on our formal wear since we boarded on NYE. Dinner first night was in the main dining room. We were quite disappointed. Service was great, food was not. We attempted to go to Specialty dining after that but others had the same idea. It wasn't easy getting in. Chops was great, Sabor excellent. We weren't really interested in the ports. Stayed by the pool in Costa Maya. Been there before and once was enough. Cozumel, we got off and had lunch with a friend. Our main entertainment was wine tasting and enjoying the bottles we bought. NYE was spent in the VIP party at Vintages. Appetizers and the wine.. of course. The balloon drop was right outside the venue! The officers mingled, Fun! A very special thing happened that is a great example of why we return to RCCL. When we first arrived, we caught up with Nikola and shared life events... he got married, is having a baby and we lost our home to Hurricane Harvey floods. I told him we were okay about the loss of furnishings, appliances, clothing but the sentimental things like baby pictures and wine label collection was difficult. On a prior cruise Nikola and his colleague took the labels off of our wine and mounted them on special paper, signed and dated them. So he knew what I was talking about. On the last day, he said he had a surprise for me... he came from behind the bar with the labels from the wines we enjoyed on the trip. He mounted them on hard paper! I was so overwhelmed with appreciation, I cried... what a heartfelt gesture... it's that extra special treatment that keeps us returning! Read Less
Sail Date December 2017
We chose this cruise because it was only 5 days, was on RCCL and left from the port of Miami. For a New Year Cruise it was reasonably priced and the Navigator is a nice ship only a little smaller than Freedom. We used LYFT to get to ... Read More
We chose this cruise because it was only 5 days, was on RCCL and left from the port of Miami. For a New Year Cruise it was reasonably priced and the Navigator is a nice ship only a little smaller than Freedom. We used LYFT to get to the Port of Miami. We arrived at 11 am and walked right in and got on the ship in a few minutes. We are Platinum so there was only two people in line in front of us. Our cabin was going to be ready by 1 pm so we went to have lunch at the Windjammer. The buffet was good had good variety of foods to choose from and everything was served at the proper temperature and tasted good. Our rooms were ready right on time as promised. The ship is very well maintained and clean. It was beautifully decorated fo r the Christmas Holiday. The staff was friendly and attentive. We had breakfast and lunch most of the time in the buffet. The staff was extremely attentive brought you water, juice, coffee. I find that there is a lot of variety of international foods - asian, indian, vegeterian but not a big selection of american food or foods of the ports we visited. We went to Costa Maya and Cozumel in Mexico and they did not have a day where they served Mexican food for lunch or dinner. We had lunch at the MDR one day and really enjoyed it. You could make a salad that they chop for you or they can cook pasta. Great dessert selection. The entertainment was very good. Along with the variety show they had two very good comedians and a Las Vegas entertainer who was outstanding. We got the ship in both ports but did our own tours. In Costa Maya we visited the shops and restaurants at the port and went to Mahahual Beach. Beautiful beach. In Cozumel we took a taxi with 12 people who were traveling with us visited the Tequila Factory and then toured the town. The bars and the service was good, they are not pushy trying to sell you drink packages or bottles of champagne on New Years eve like they do on other cruise lines. Dining room service was excellent. Our waiter and his assistant were very good and tended to all our requests. The food was very good. Disembarkation was very quick, we left at 9 am, we carried our own luggage and just walked off the ship went right through customs. The one thing I did not like about the ship was that they allow smoking in the Casino and people who are not playing the slots come to the Casino to smoke. That should not be allowed. It is bad enough that those who play smoke Overall this was a very enjoyable cruise. We liked it so much that we booked again for next New Year's cruise on the same ship. Read Less
Sail Date December 2017
Cruise was sold out, meaning there were lots of lines for most everything. Ship was the biggest one we've ever sailed on (10+ cruises). Had two rooms that weren't next to each other, which was our own fault for reserving rooms ... Read More
Cruise was sold out, meaning there were lots of lines for most everything. Ship was the biggest one we've ever sailed on (10+ cruises). Had two rooms that weren't next to each other, which was our own fault for reserving rooms rather late. We are cheap cruisers, so we don't ever use the spa or specialty restaurants. Pros: Wait staff (Radmir and Oleksii) were exceptional in main dining room. Our balcony room (8416) was the most forward one on the 8th floor, with a plexiglass window that looked forward. A very nice touch that made it seem less claustrophobic as a balcony. Room staff (Siri) was attentive and took great care of us. Food was great, loved the variety. The comedian the first two nights was very funny, as was the juggler. Embarkation was swift and well run, though to be honest, a guide thought we were diamond members so we got to stand in the shorter line. Cons: Our promenade room 7257 was small and very noisy on party nights. It was great for people watching, but was at the very end of the promenade, making it difficult to see the whole thing. Not much of a shore excursion selection as the cruise only had two shore days. We did go to a beach/mayan ruins excursion in cozumel, and got lucky as it was the only day where it was truly warm enough for the beach. Debarkation was slow, there were computer issues. We had to stand outside while they figured some stuff out, it was around 40 degrees in Miami that day so it was pretty uncomfortable. Not sure the terminal was at all heated. Would we go again? Probably not. I did enjoy the new years eve party, but it was pretty darn crowded, and not worth the extra money (it was an expensive sailing due to the NYE date) Many of our complaints/problems, though, were due to things beyond RC's control, like the weather and the fact that the earlier hurricane season had forced many cruises and cruisers to the western Caribbean vs the eastern one. Read Less
Sail Date December 2017
We were a group of 13 people, traveling together for the New Year's cruise on RCCL Navigator of the Seas. From the moment we checked in, we were disappointed in the service we received. While our cabin was beautiful, and our ... Read More
We were a group of 13 people, traveling together for the New Year's cruise on RCCL Navigator of the Seas. From the moment we checked in, we were disappointed in the service we received. While our cabin was beautiful, and our concierge was very accommodating, the whole cruise experience was disappointing and stressful. From dinner on the first night (our dinner table was occupied by other passengers, and the cruise line had a hard time finding a place for us to eat dinner,) to the poor quality of food in the main dining room (NY strip steak was inedible, not even sure it was beef.) This was our second RCCL cruise in 2017. We had cruised in July to Alaska with our kids and grandkids. The cruise line did not confirm our return flight with the airline, and it was cancelled, leaving us stranded in Anchorage, AK. Repeated calls to the cruise line did NOTHING -- the recording stated to contact the airline. The airline said they could not do anything, as the cruise line purchased the ticket and needed to confirm. BOTTOM LINE: DO NOT PURCHASE YOUR AIRFARE FROM RCCL. We ended up buying ANOTHER plane ticket to return home, at a premium price, of course. We have called and emailed the cruise line multiple times, but still have not had a response or a refund for the unused flights. We will not cruise on Royal Caribbean again. Ten years ago, they were wonderful, but poor management, probably starting at the top, has brought this cruise line down. Read Less
Sail Date December 2017
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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