3 Helpful Votes
Sail Date: February 2016
February 25 to March 5 on the Navigator of the seas. Embarkation was fairly easy despite leaving from the dreaded terminal 29. Prior to the cruise, I stayed at the Quality Inn airport/cruise port, which was fine with free shuttle service ... Read More
February 25 to March 5 on the Navigator of the seas. Embarkation was fairly easy despite leaving from the dreaded terminal 29. Prior to the cruise, I stayed at the Quality Inn airport/cruise port, which was fine with free shuttle service from the airport and to the cruise port, along with free breakfast. The first three nights was a Bahamas cruise to Nassau and Cocoa Cay. Weather did not allow us to go to the private island, so we ended up in Nassau at 7 PM the evening prior to what was supposed to be an 8 AM arrival the next day. Since I have been to Nassau many times, I only got off the ship for a brief walk, and spent the rest of the time on a less crowded ship. Back in Port Everglades on February 28th for the start of the 6 night western Caribbean. After everyone else had gotten off the ship, there were about 35 of us doing a consecutive cruise. We walked into the terminal as a group, showed our passports, and were back on the ship in a short amount of time. First port was Grand Cayman, and despite having to get to the island on tender boats, I enjoyed the island very much. I went to Royal Palms beach club, and for a $2.00 entrance fee, you can enjoy the pool, bar and wait service, and access to 7 mile beach. Also enjoyed the shopping at this port. The next day was Falmouth Jamaica, which the cruise terminal and shopping areas are very nice. Beyond the gates of the terminal is somewhat scary with people trying to sell you illegal drugs, and everything else under the sun. Ended up spending the day at Margaritaville at the port, which has a beautiful swimming pool. The last port of call was Labadee Haiti, which was a very enjoyable beach day. The dragon coaster was fun, and the views from the track are beautiful. The ice show was fabulous, and definitely worth seeing. Only went to one or two nightly shows, and they were fine. Dining room staff was very attentive, and meals were prepared to my liking. Johnny Rockets was a fun alternative to the dining room one evening. Windjammer was the normal selections, and most meals were very good. Read Less
17 Helpful Votes
Sail Date: February 2016
We flew from Newark to Fort Lauderdale the day before the cruise and stayed at the Hyatt Place. It was a very nice hotel, free breakfast, airport shuttle ($2 per room-not per person) and everything else you need within walking distance. ... Read More
We flew from Newark to Fort Lauderdale the day before the cruise and stayed at the Hyatt Place. It was a very nice hotel, free breakfast, airport shuttle ($2 per room-not per person) and everything else you need within walking distance. They offered a shuttle to the pier for $7 per person. This was my 14th cruise, 4th time on the Navigator. I picked this ship for a few reasons with the main reason being the price. We got a great deal during tax season last year where we paid no taxes or port fees and also it was bogo 1/2. I also love the Voyager class ships and the port stops were good. Getting on the ship was longer than usual. We arrived around 12:00 to a long, windy line of people waiting to check in. It seemed worse than it was because I think it was only 20-25 minutes long. Once inside, we were quickly checked in and on the boat. Once 1:00 hit we went up to our rooms and noticed a gross smell in the corridor. I've had this sewage smell before but it usually subsides mid-cruise. The hallway seemed to have an odd smell every day but thankfully, it stayed in the hall and not in our rooms. Throughout the week, I really can't complain about the food. We ate in the Windjammer only on Day 1 for lunch and the rest of the time we ate in the dining room for breakfast and/or lunch as well as one day at Johnny Rockets. Even though the menu has been the same for quite some time, I only cruise once a year so I'm fine with it. The service in the dining room was great. We had my time and were lucky enough to have the same table every night. The entertainment was pretty good, some I've seen before The ice show was the same but they did have a guest skater and she was fantastic. They had the typical love & marriage, the quest, two comedians and broadway-type shows. They had acappella group during the week who were really good. The casino was not very generous to us and it was so smokey but we were there usually once a day. Bingo was not very crowded surprisingly but I noticed that other than the compass, it's not advertised. I've been on cruises where the cruise director would announce things going on all day long and can say I don't ever remember hearing him. As much as a cruise director doesn't make or break my cruise, they can add a little something and this guy did nothing for it. The ports were nice. I'm not a fan of tendering but this wasn't too bad in Grand Cayman. Last time we were there (2 years ago) we waited for almost an hour to get a tender back to the ship. In Falmouth we just got off to shop and check out Margaritaville. And Labadee is just a beautiful beach day. The weather was decent the whole week. We decided to carry our own luggage off the ship to try to catch an earlier flight instead of waiting until 1:00. We walked off at 6:45, were at the airport around 7:30 and caught the 9:19 flight with no problem. In summary I will say that cruising is still a great vacation, am already looking for 2017 cruises and would gladly hop on the Navigator again (although I think she will be in another country starting this summer). Read Less
8 Helpful Votes
Sail Date: January 2016
This was my 7th cruise with Royal Caribbean and 20th overall. I'd been looking forwarding to sailing on a Voyager class ship for some time because a travel agent friend had raved about the Mariner OTS. My husband and I thought the ... Read More
This was my 7th cruise with Royal Caribbean and 20th overall. I'd been looking forwarding to sailing on a Voyager class ship for some time because a travel agent friend had raved about the Mariner OTS. My husband and I thought the Navigator was absolutely beautiful and did not disappoint. We never felt "crowded" except in the Windjammer which we didn't frequent often, except for a couple of lunches. We chose My Time Dining (for the first time), and really liked it. We usually ate between seven and eight o'clock, and were seated in the same section each evening, being served by the same wait staff who were extremely attentive and friendly. We thought the selections and quality of food were very good, and the portions just right. We also ate breakfast and lunch in the dining room several times. Being night owls, we wish there had been another option other than Sorrento's after Windjammer closed. The comedy team of Alfred and Seymour from L.A. was totally awesome, as was Basile. We missed the comedy show on the first night and that was a good thing because we caught it on TV the next morning, and the little we saw was thumbs down all the way. Lining up in the morning for tickets to the Ice Dancin' show was well worth it because it was incredible, especially the quick-change routine by Katrina and her partner. I did notice that there was no Reggae and steel band music onboard. Too bad - especially since we were sailing to Jamaica! We'd been to Ocho Rios before, but not Montego Bay, so we took a RCCL tour there and stopped in at Bigg's on the water where we tried Jamaican jerk chicken and a couple of Red Stripes. Our tour guide, Niki, was very knowledgeable and entertaining, too! The reasons we're giving only a four-star rating are: 1) because embarkation and disembarkation were not good at all. There was no signage or assistance of any kind with regard to priority boarding. After standing in a very long line for about ten minutes, I made my way to someone in a uniform close to the entrance to discover that priority boarding was, in fact, available but you had to go on a treasure hunt to find it. Although we were informed that we'd be getting off the ship by 8:15, we didn't get off and make it through customs until 10:30. 2) for whatever reason, some of the bar tenders seemed tired and not at all happy to be onboard serving customers who are obligated to pay an 18% tip without so much as a 'thank-you' or a smile in return. Would love to see less smoking areas, and replacement of Evian water with Dasani. Read Less
4 Helpful Votes
Sail Date: January 2016
Cruised with a group of 8 people. This was the 9th cruise for my wife and myself. Embarkation was a disaster. Arrived at the port at 11 am only to wait almost 2 hours to process onto the ship. Was told that this was due to previous ... Read More
Cruised with a group of 8 people. This was the 9th cruise for my wife and myself. Embarkation was a disaster. Arrived at the port at 11 am only to wait almost 2 hours to process onto the ship. Was told that this was due to previous cruisers refusal to leave the ship. On the whole the ship is still in good shape but does show signs of a lack of maintenance in some areas, specifically the bathrooms. On 3 occasions I visited men's rooms that had non working toilets or sinks. Cruise mates had a non functional toilet in their cabin for 4 days. Food in the main dining room was OK but not great. Windjammer was passable for breakfast and lunch. Ice show was outstanding. Adult comedy show was also very good. RC seams to be selling more alcohol packages and cutting back on bar staff, service was slow at bars through out the ship. Children were allowed into two different bars during the cruise and remained under foot for over an hour each time. Cabin was not cleaned for the first day of the cruise. Was informed that it had been the room stewards last day. After that the new steward (Jose) did a fantastic job for the remainder of the cruise. Crew was cordial all over the ship. Pool staff at the main pool and solarium did a good job clearing spaces for people to sit. Disembarkation was very quick. We took our own luggage off and cleared customs in under 30 minutes. Would recommend that RC change up the menu and cut back on vendors try to upsell in the main dining room. If it hadn't been for the enthusiasm and friendliness of the crew I would have rated this just average. Read Less
8 Helpful Votes
Sail Date: January 2016
This was a great first cruise for our children. We had a great time and will be going again. I myself have cruised 7 times, with Royal Caribbean being a favorite. I find Carnival has too many non stop drunks, and Celebrity a little too ... Read More
This was a great first cruise for our children. We had a great time and will be going again. I myself have cruised 7 times, with Royal Caribbean being a favorite. I find Carnival has too many non stop drunks, and Celebrity a little too uptight and old; these being a big factor in why we selected RC for our pre teens first cruise experience. Boarding at the Fort Laurdale pier was a mess. If we can avoid it in the future, we will. After no information or signage once we were dropped off we waited for 45 minutes outside in the sun dragging carry-on items, before the first crew members were around and let us know where to go for priority and platinum boarding. Once we skipped the other 1/2 of the boarding line it was smooth sailing until we had a new employee check us in. Both clerks on either side of us waited on 3 groups while our employee figured out why my birth certificate didn't match my driver license sur name, she finally asked the clerk close by to be informed I am now married. I feel the day you ship comes in late and you have a 2 hour line outside you don’t stick the new girl on the computer. -Deboarding was just a crazy and we got off the ship almost 2 hours after our estimated time. Did I mention I will try to skip this port in the future. The ship has been redone since it's main voyage in 2002 and has been kept fresh. It could use a major deep cleaning (vacuum, dusting and wipe down in public corners) but that would only bother people going slow enough on the inside to notice. There are many great activities, we had more of a issue with times activities were offered then lack of anything. Being a family we opted for the early dinner at 5:30 and a number of activities for kids and families either happened during dinner or while we were at port. Bad schedule planning. Going into our next cruise we will be opting for MY TIME DINNING. The were many shows offered and we walked out on all except 2. Yes, They were that bad or not worth wasting our fun time with so much more to do. We found the best show to be one that had no info other than the names of the performers in the news letter. Is it so hard to put comedy??? The news letters did give you the information. Use it as a guide, it is handy just know it is not always correct. Food was good, and plentiful. Servers tried and many were great, only a couple I thought needed removed from their duties. Luckily they were in the public areas so I didn’t have to interact with them often. We had an issue where our table was given away to guest that came to the wrong seating time so WE were moved to another table and ended up with 3 different waiters over our trip. All but 1 night we ourselves had to move tables back together so our family of 4 could sit together. We only opted to go to the main dinning room for dinner. The Windjammer we used for breakfast and lunch, for it’s flexibility and selection. Note to find a table first, and claim it quickly. Every trip is was a hunt for a table, stocking those that were about to get up just to have a spot our family could sit down to eat. Guest services always took care of what ever we asked for. They even removed the daily gratuities from our bill so we could tip with cash. When you end up having 3 different waiters their system doesn’t recognize each and we wanted to make sure money went where it should be; giving to ones that were minimal and giving extra to those that were exceptional. Cabin was small, but they do as much as one can with a tight space. We were not there to spend time in the cabin so we didn’t care. Plus we knew this going in and packed a few things to make fitting our family of 4 into a cabin this size of our master bath more functional. (power strip, highlighter, magnetic clips to hang thing on the walls and doors, clothes pins to hand things to dry, baggies- to grab a snack from the windjammer to take with us, 2 shoe organizers -1 for shoes & 1 for random things like sun glasses, sunblock, phone/camera, odds & ins) Our Cabin attendant was exceptional. Ports- we enjoyed all 3 stops. Getting on and off was smooth. We did a private excursion, and excursion through RC, and no excursion at all on this trip. Each was a great experience. A 3 ports I have been to before, but it has been several years. It was nice seeing how they have cleaned up and grown since we last went. I know now that going back if we just wanted to get off the ship and look around close by that I would feel safe within the ports. Smoking needs a better set up. We are not smokers infact it makes me and my children ill. The casino is pointless for any non smokers. The worst part is it in in the middle of deck 4. plan on not using deck 4 if you are not a smoker there is no way around the Casino and a quick walk though and hold your breath is not an option. Then why in the world can't Navigator unify the smoking sections. Some decks smoking is one side and other decks it is a different side. Very confusing and bothersome to non smokers that are just trying to walk from one end of the ship to another. If we just know a side to stay away from it would be easier. ...as a family we would book a non-smoking cruise over another if there is ever an option. Kids programs were offered, but we are not ones to take and drop our kids off with strangers. We did a few family things. Our kids were in the middle of age groups and felt 11/12 was too young to be mixed with 16& 17 year olds and they were too old when the combined 2 groups together so many were around 6 in the younger group. we are all for doing things together as a family not dropping our kids off and these programs didn't work for "Family time" it was more of a child care. With all this said know we had a great time. None of these items ruined our trip. People will look for that bad in things, these negative things I mention were not the make or break of our trip. It can happen with any ship or any vacation. I only list them so you can see there are always minor things that go wrong, we take the experiences and learn for the future. Our positive experience and relaxation during our trip far out weighs any minor issues. We had a fabulous time! We will go again and it could very well be on this same ship. I know there are newer ships that are more grand out there, but I also know that for the fraction of the cost Navigator holds it’s weight and can give anyone and experience of a lifetime. Read Less
4 Helpful Votes
Sail Date: January 2016
This was my fourth cruise, but the first on Royal Caribbean. The others have been on Carnival. We were impressed with the overall look and feel of the ship--you could tell it had some fairly recent updates. It was clean and nicely ... Read More
This was my fourth cruise, but the first on Royal Caribbean. The others have been on Carnival. We were impressed with the overall look and feel of the ship--you could tell it had some fairly recent updates. It was clean and nicely decorated, had great signage including digital maps on every floor. Loved the Royal Prominade, and the Solarium. Casino was good, much bigger than other ships we have been aboard. I read many reviews here prior to sailing and they were very helpful and I agree with pretty much everything I had read. Things that were outstanding: service overall, our cabin with balcony (on 12th deck--awesome) was nicer than many hotel rooms and had good storage space, room steward, solarium area and bar, Giovanni's (outstanding! so glad we sprung for the extra cost), casino, decor. Also liked the ease of buying digital photos from the kiosks (versus searching through prints), although i wish they had cheaper, smaller packages. Other comments: embarkation not fun - this seems like the port issue, not a RC issue but huge snaking line to get through, not a lot of good direction when being sent from one room to another or one line to another. Disembarking was a little delayed but still WAY better than our Carnival disembarking process in the past. Entertainment was a little lacking. Production show was good, enjoyed the battle of the sexes game, the newlywed game, and karaoke. I did have a small issue with scheduling. It seemed that often an activity was right during our 8pm dinner time--karaoke on every night except one, the movies shown on the top deck by the pool...that was frustrating. I think next time we would pick the earlier dinner time. I also thought the food was just ok in the Windjammer, but the dining room was good (not great, but good). We purchased a drink package for the first time ever and enjoyed not worrying constantly about how much drinks were costing us. It did seem like everywhere you turned, RC was trying to get more of your money--shopping specials, pushing products in the spa, pricey bingo...but it wasn't anything I wasn't expecting. Excursions--we did the High Tea at the Estate in Falmouth and enjoyed it, however it was kind of slow going through, and we were pressed for time to get back on the ship. Staff was very friendly. We also did the sandbar/stingrays excursion and very much enjoyed that. Labadee was a day to just sit and enjoy the beach and that area was wonderful (aside from the very pushy local vendors in the artisans market). Overall we liked it more than Carnival - it just felt slightly more upscale in feel and in the crowd on board. I think the food was comparable (except for Giovanni's), and entertainment slightly better on Carnival. We would do another and are interested in trying the Oasis class ships. Read Less
1 Helpful Vote
Sail Date: January 2016
We chose this cruise around our booking of time share in Florida. Our cousins have been asking to join us on a cruise and this was it. We shared many activities with them and as well enjoyed he ship and activities alone. It was the first ... Read More
We chose this cruise around our booking of time share in Florida. Our cousins have been asking to join us on a cruise and this was it. We shared many activities with them and as well enjoyed he ship and activities alone. It was the first time aboard a RCI cruise and found they nickel ed and dimed you for many items that are available on most cruises. We have been on Princess several times which is great and NCL about 5 times before and once on Carnival. The debarkation was somewhat confusing as one of our cousins was in a wheelchair and we followed them for a while until NCL told us we were not allowed and we had to follow a line that took an extra 60 minutes to get through. If they would have mentioned that at the get go we would have been off the ship within a normal time. Other wise the cruise was successful and off to our time share for another week in sunny Florida. Read Less
4 Helpful Votes
Sail Date: January 2016
We are Elite members of Celebrity. That is the only cruise line we have ever been on. So, since we could have Diamond status on Royal Caribbean, we decided to try it. Embarkation was easy. We arrived around 2:15 and there was a long ... Read More
We are Elite members of Celebrity. That is the only cruise line we have ever been on. So, since we could have Diamond status on Royal Caribbean, we decided to try it. Embarkation was easy. We arrived around 2:15 and there was a long line just to get into the terminal for baggage screening. However, there was a separate line for Diamond members so we breezed right through. Separate check-in line also. Definitely a plus for RC. Arriving on board, there were a few crew members but they were not friendly at all. No one said welcome or handed us a champagne or mimosa. Nothing at all. Celebrity definitely wins that one. The cabin, deck 9, D2 with balcony. Good storage. Six dresser drawers. Six shelves in closet. The bed was comfy but the pillows were thin. We each had two and we should have requested a third one for each of us. I did notice the stained carpet right when I walked in. Very long sofa. No coffee table. So if you were sitting on the sofa with a drink, there was nowhere to put the glass. The bathroom was the smallest one I have ever been in but it was OK. It could use some updating. The shower was tiny and there was low water pressure. I am not overweight but it was tough to pick up my soap when I dropped it. As others have mentioned, RC does not provide toiletries other than a canister of shampoo in the shower. The hairdryer is the kind where you have to keep holding down the button to make it work. It worked well but I kept getting a cramp in my hand. I had this once on Celebrity too. The balcony is very small but the chairs do recline. I give a slight edge to Celebrity but I really like the storage on RC. I hate the storage over the bed on Celebrity. I used the fitness center every day and it was great. I went around 2 or 3 and no problem doing what I wanted. The machines were top notch. Plus to RC. We had early seating dining and were dismayed to find out that it started at 5:30, not 6. But we liked our table and our table mates. The service was good. The food was on par with Celebrity. Some very good, some just OK. Nothing bad. We ate at Chops and Giovanni's Table. At Chops, I was disappointed in the size of my steak. Also, it was a little dry. No real seasoning. At Giovanni's, the caesar salad was not good. It was lettuce with bottled dressing and not even a lot of dressing. We did say something after the fact to our server. When we were leaving, the general manager came out to talk to us and said that we should have said something at the time so it could be corrected. I don't think that salad could be corrected by just pouring more dressing on it. I told him I would be happy to teach the chef how to make a decent salad. The Windjammer buffet was another story. The line of food stations made everything cramped. The aisles were not wide enough. The breakfast buffet was OK, but lunch was bland. No variety, same thing practically every day. On Celebrity, there were pastas, stir fry, fresh Caesar salad being made. It seemed like RC just wanted to get some kind of food out. Big plus to Celebrity. Unfortunately, RC allows smoking in one (or maybe more) of the bars and, also, in the casino. We cut short our time in both areas due to that. They really need to rethink their policy. Five pluses for Celebrity. Big minus for RC. Diamond vs Elite. Diamond has its own room on the 14th deck open 24 hours. It has two computers. Morning has continental breakfast but it's small and buffet. Celebrity has sit down service with set plates to order. In the evening, 4:30-8, Diamond had incredible hors d’oeuvres. Open bar. Also, there's an outside area to sit overlooking the sports deck. Celebrity has the sky lounge in the evening. RC also gave us each 3 “free” drinks per day at the bars if we didn’t want to go up to the 14th floor. However, it did not include frozen drinks and you could only do this between 4:30 and 8. Still it was nice to have. We also had 2 cans of soda (our choice) waiting in our room when we arrived and 4 bottles of water. Also, 24 consecutive hours each of free internet. The internet was really slow. Celebrity gives us 90 minutes each of internet. Free 8x10 picture. Two for one milkshakes at Johnny Rockets on RC. Yum! Maybe a slight edge to RC. Entertainment. The ice show is not to be missed! Spectacular. We did have to wait in line for tickets. Two shows featured the singers and dancers. I am hearing impaired so I enjoyed them. There was an adult oriented entertainer each night in the Schooner bar. My husband went twice and had a good time but the third night he said it got repetitive. We did play mini golf which was fun. There were many things I couldn’t enjoy because of my hearing. So I call this a tie. Noise level. As I said before, I am hearing impaired. I can hear but I usually cannot understand what is being said unless you’re standing in front of me. However, I can hear loud noises. The music at the pool was deafening. Hard to carry on a conversation. The same on the sports deck. Way too loud. Plus to Celebrity. Big minus to RC. Disembarkation. Number 15, 8:10am. Walked to Studio B and were told that they just called our number. Great. Then it took a little more than an hour before we left the terminal. Not RC’s fault. There were only 3 (and eventually 4) customs agents handling more than 3,000 people. So I call this a tie. Summary. RC was fun. The spaces were used wisely. We had a really good time. Celebrity is a little quieter, a little more upscale but not snobbish. Celebrity ships carry less passengers and I tend to like that but you won’t go wrong with either cruise line. I would not hesitate to cruise with RC again for the right price and the right itinerary. Read Less
2 Helpful Votes
Sail Date: January 2016
We signed up for this cruise the year before while on an Alaskan cruise: husband, daughters (2) with their husbands and both sets of in laws (2 grandbabies have since arrived). We had a balcony cabin and the others had 4 inside promenade ... Read More
We signed up for this cruise the year before while on an Alaskan cruise: husband, daughters (2) with their husbands and both sets of in laws (2 grandbabies have since arrived). We had a balcony cabin and the others had 4 inside promenade rooms across the hall from us. We arrived in Fort Lauderdale the before and stayed at the Embassey Suites on 17th. Across the street were a grocery store, Totally Wine and restaurants. Kelly's Landing was a great place for lunch or dinner. We had the shuttle service from the airport and then to the port the next day. Happy hour and breakfast are included. We got to the port around 11:00am and had. Very short wait until we were getting our picture taken on board. Windjammer for lunch, always found good things to eat, but love going to the main dining room for breakfast and lunch when available. We didn't do any of the specialty resturants, we had a table for 10 and two high chairs at MTD of at 6:00 PM every night. The waiter had fruit every night first off for the Grandbabies. I enjoyed escargot every night! We had really good food and service. We tipped the guys on Laberdee to get 8 lounge chairs and 2 cabanas for the day right near the water. The weather was sunny and warm, everyone enjoyed the water. I used my water shoes, because it was rocky in spots. We didn't arrive into San Juan until after 3 PM, we hired a van to take all of us to the Barardi Rum factory, stopped to buy lotto tickets ( it was for the BIG one) and back to the port area. St Kitts again we found a van and driver to take us on an island tour, $20 pp, babies free. St Martin we pre arranged Jo Junie Tours, which I had used last year when my husband I were there. Tour included Orient Beach, Sunset Beach (airplanes over head), geckos, and monkeys too! We went to the diamond lounge a few times, but enjoyed having the three drinks on the card available too. The ice show is a do not miss! We didn't go to any of the other shows. The staff that we interacted with were all great, friendly and helpful. We left the ship after breakfast in the dining room around 8:30 AM, got through customs, called Embassey Suites and spent another night there. We could've check in yet, but they store the luggage and we went poolside. Great cruise was had by all! Read Less
2 Helpful Votes
Sail Date: January 2016
This was our 3rd cruise but our 1st RC cruise, we found ourselves comparing the 2. We cruised with some friends who. Had never been on a cruise, they have been to several all inclusive resorts which they were comparing their experience ... Read More
This was our 3rd cruise but our 1st RC cruise, we found ourselves comparing the 2. We cruised with some friends who. Had never been on a cruise, they have been to several all inclusive resorts which they were comparing their experience to. Embarkation went quickly & smoothly, our rooms weren't ready until about 3 which was no biggie we went about exploring the ship & had some lunch. When we got to our rooms which we both had the same category room ( large oceanview), our rooms were the last 2 rooms aft on the level 6. Even tho we both had the same type room our friends room was approx 4.5 to 5 feet longer than ours. We had a love seat size couch & our friends room had a sofa size couch, this was because there was a storage closet taking up the difference. It wasn't a big problem so much that we wanted moved but it would've been nice to know when we booked that there was that much difference in the room size. The buffet was good but we actually liked Carnivals buffet better. There was one morning that there wasn't enough seats In the buffet that we were seated in the Italian restaurant. We ate in the dining room 5 of the 8 nights, we had the my time dining, but found that making reservations was preferred. I am on a special diet & the head waiter was awesome & made sure that I was able to see the next nights menu so that I could make my selections. The waiter & asst. waiter we had the first night were outstanding! The next 2 nights we chose to not make reservations & the waiter & asst. waiter was friendly but very very slow! Dinner on both those nights took close to 3 hours!!! So for the remainder of dining room meals we made reservations & requested to be moved, and the service for those nights were back to outstanding! All of the food we had was very good, it was always hot or cold when it was supposed to be! On the sea days we tried to get deck chairs near the pool but found that unless you got out there before 8 am all those chairs were taken. Even with the signs up saying that you aren't permitted to save chairs, that's exactly what was happening & the no saving chair policy was NOT enforced. So we got up extra early & and got seats but we didn't leave towels on them & go to breakfast we stayed In our seats! Some of those said chairs didn't have anyone in them until close to 10-11am!! During one of the at sea days they had an Armenian lunch & activities which is fine but it would have been nice to know ahead of time. The ice skating show was AMAZING!! The comediennes were hilarious but the musicals not so much. My hubby is a drinker so he got a beverage pkg, they had a water one but it was for Evian water which is just nasty! They did sell Dasani water but only thru a vending machine in the gym. It would have been nice to have the Dasani or purified water included in one of their beverage pkgs. The one thing we really was disappointed that they didn't have was self service laundry facilities. And their laundry fees are not cheap. To have a pair of jeans cleaned was $4.95! A bit too pricey! Disembarkation was a bit slow. I'm disabled and have no problems with people in scooters or who use walkers/canes but the line we were in was next to the handicapp line, the couple we were with went thru ahead of us but right after them several scooters, wheelchairs & people using walkers were lined up, they let all of them thru because their policy & that's fine but the couple we were traveling with were already in a taxi waiting for us before we could get thru the line! If their policy is that they need to go before non handicapp then they should have a separate line for customs not to stop our line completely. Read Less
5 Helpful Votes
Sail Date: December 2015
Our cruise party consisted of Mom, Dad and 3 sons ages 12, 15, and 18. This was Mom and Dad's 8th cruise (3 on Celebrity and 5 on RCCL) and the sons 3rd cruise. The boys previous cruises and our most recent 2 had been on the Freedom ... Read More
Our cruise party consisted of Mom, Dad and 3 sons ages 12, 15, and 18. This was Mom and Dad's 8th cruise (3 on Celebrity and 5 on RCCL) and the sons 3rd cruise. The boys previous cruises and our most recent 2 had been on the Freedom of the Seas sailing out of Port Canaveral (Eastern and Western). The only thing that keeps our cruise from being rated excellent is the embarking at Port Everglades and the ability to receive timely bar service (more about that later). We drove down from Greenville SC on Christmas Day afternoon, spending the night (free points stay) in Daytona Beach at a Residence Inn near the racetrack. We then drove the approximate 3 1/2 drive on down to the port on Saturday morning to board the ship. From my understanding, Terminal 19 that we used to board the ship is not used that often. The NS was only doing about a 2 month Holiday rotation from its regular Port home (Houston). We arrived around 11:45AM and found the security to enter the docking area to be quite heavy. It took about 15 minutes to just clear the 1st line of security. We proceeded over to the area to drop our luggage and encountered some rude people who had left the vehicle there unattended and were engaged in a long conversation with some baggage personnel. What should take 2 minutes took about 10 minutes. The parking garage for Terminal is not convenient to the ship. It was called Mid Terminal Garage and was about a 5 minute drive through a bunch of security. We parked on the 4th floor and then had to take a shuttle van back to the ship. We were already looking forward to this exercise when left the ship the following Sunday after the end of the cruise--not. We knew then that it would be a pain to lug all of our luggage on a shuttle and get it up to the 4th floor of the garage. The amount for parking was $120 dollars or $15 a day. When we exited the shuttle van....the line was snaking out of the one story Terminal 19 building. We got in the line and it moved very slow. After about 30 minutes we had made it to the security scanning machines. After getting through that....my 15 year old had a prescription bottle of quarters that triggered the machine and led to a bunch of unnecessary questions...we then saw what we faced. RCCL was way understaffed to load a ship of this size. The way they had broken out the lines had our group - Deck 2 was in the very longest line. And to make matters worst they were funneling the wheelchair folks through our line. It would have made much more sense to have those folks with the Diamond Line that was non-existent most of our 1 1/2 hour wait. When boarding the Freedom both times, it took about 20 minutes from when we entered the line to when we boarded the ship. If this was my first exposure to cruising, I would have been ticked. Needless to say, once they were herding us over to take our boarding pictures we were in no mood to smile at them. The only good news was when we stepped on the boat around 2:45 PM the cabins were ready so we were able to drop off the kids shoulder bags in our room and change into our swim suits from our pool bag. Our cabins were outside #2252 and #2254 that had an adjoining door. Our 3 sons slept in one room and the two of us had the other room. Of course, when booking you have to show an adult in each room. We need the adjoining room and having the 2 bathrooms is a must. We headed up to the Windjammer and had a late lunch. We had no trouble finding a table. Please let me make this very clear, we found the food on the entire ship to be a solid 92 out of a hundred. There were tons of choices in the Windjammer. We had breakfast there everyday. We had lunch there except for the 3 days that we were on Labadee, StKitts and StMaarten. For those who do not care for the food, your opinion is respected but I would like to know what you have to eat when you are not cruising. After lunch we explored some. We were so relieved to see that the pool area looked great (we had seen the pictures) and that without the kiddie area that the Freedom has seemed to be somewhat larger pool-wise. We walked through the promenade mall area and did feel that it was somewhat shorter and not as wide as the Freedom. The Flow Rider area was smaller also but the 12 year old was more than fine with it. We participated in the life boat drill and were fortunate to not be standing in the direct sunlight. After that we watched us sail away, the kids took off to make friends and explore. And Mom and Dad found soft comfortable chairs in the Solarium. This is were we spent all of our at sea days and the time when we were in port. Loved the comfort of this area. I go up early each day and got us some chairs (not just toweling them either). I would take a nice nap there before the family found me for breakfast. To just go through the general list: We were concerned when we booked a ship class less than the Freedom Class but this ship was great. It was clean. The staff greeted you. It was in great condition. The amenities was very similar to the Freedom in the areas that mattered to our kids and us. The dining (I covered the Windjammer) was very good. We had late seating (our preference so we can enjoy the ship without having to stop for dinner) at a table for 10. The family we dined with were great. A family of 5--mom, dad, 20 and 25 year old son and daughter along with the daughter's boyfriend made for a fun dining experience. They were seasoned cruisers (Diamond) and thought that the ship was great also. We did compare notes each night and had a few of the same complaints (mainly bar service). We enjoyed our meals and our waiter Imade was the best waiter that we had ever had on a cruise. His assistant was shaky but that was a point of humor between us and our tablemates. The cool thing was that Imade took care of everything (drinks, extra desserts, coffee, etc) that we needed. We dined at Giovanni's Table on San Juan night (just us parents)....the boys ate at Johnny Rocket's. The steak I had at GT was amazing. Wife loved her food, also. The only negative was that one of our appetizers was not close to being warm....but we just let it slide. The boys loved being on their own at Johnny Rockets and had a blast from the reports we received from them. While we all enjoyed our upcharge meals we really do not see a need in the future to leave the MDR for our evening meals. Our table mates passed on dinner that night also.....they ate and drank a bunch in San Juan as planned. Pretty much everything we had in the MDR was delicious. Again, not sure where and how the complainers eat at home but we loved the food. We enjoyed the ship provided. The food was fine but the setting is really nice. We rented 3 mats here from RCCL @ $17 each....the same mats were $14 each about 18 months ago. The 18 year old did a RCCL provided Waverunner shore excursion for $98 and they would not allow his 12 year old brother to ride on the back so Mom went for $98 plus little brother for another $30. I was against this because I know that Waverunners can be had for $50 or so dollars all over the Caribbean and the 2nd rider is free but lost out in the discussion. I think that it takes gouging to a new level. Our 2nd stop at San Juan we did not arrive until after 2:00PM which limits the amount of daylight. We walked with the boys to the San Cristobal Fortress.....$5 for 3 of us with the other 2 free. Really amazing views from there and a really large place. We walked back through Old San Juan and before you knew it, darkness had fallen. Some light shopping and we were back on board by 6:30PM. Third stop at St.Kitts, we had arranged for a tour with Gray's Island Tours. $48 per person and we had Mr.Thenford Gray, himself, directing our tour. There were 17 of us on the tour and it was OUTSTANDING. We were treated to a play by play about St.Kitts island history by a smart, humorous, and entertaining gentleman that you will ever meet. Our stops included Romney Manor, Brimstone Hill Fortress, an amazing mountain top stop to see where the Caribbean Seas and Atlantic Ocean meet, and ended at a beach at South Friars Bay. The information and good times that we experienced on this outing exceeded our expectations. Mr.Gray is a treasure. His knowledge of the plant life in the gardens at Romney Manor was borderline genius. Fourth stop was St.Maarteen at Phillipsburg. We chose to do a tour with Bernard's Tours. We had done this about 3 plus years ago on the 1st cruise with the kids. Our tour guide this time was Mailman and he was outstanding. Couple quick stops at a seaside location with great views, a location with about 25 or so iguanas, then an 1 1/2 at Orient Beach where we got 2 chairs and an umbrella for $10 at LaPlaya seaside bar. The boys and Dad rode a banana boat here for $15 each. Our chairs came with 2 tasty fruit punches. We then headed to a ocean side open air market in Marigot. We chose to grab some amazing French pastries at the Mailman recommended Sarafinas. They were amazing. Last stop was at Maho Beach at the Juliana Airport to see the planes land and take off. This is an amazing site. The 1st time we visited the boys talked about for weeks. This stop was really good. We saw 4 smaller type planes and 2 decent size planes land while we there. We missed the big Dutch Airbus because it was running late by about 30 minutes. We did see it as we were driving out of the area. No matter great time was had by our family. We were very entertained by Mailman with running commentary about the island. There were about 15 of us in a very well air conditioned 22 bus/van. Complimentary Carib beer, water and soft drinks, along with Mailman's own special brew of rum made the day even better. We chose to be dropped off at the ship after 5 or so hour tour. High recommend. Our cruise included 1 full at sea day on the front end and 2 full at sea days on the back end. Those days were enjoyed just lounging in the Solarium and hopping in and out of the pools. A highlight was experiencing the New Year's Eve Celebration happening on the Promenade. There was a countdown clock, great music, lots of partying, etc. We had a great view from one of the small balconies on the 7th floor overlooking all the fun. Best NYE ever for our family. Kids all made their own friends and headed out each night to hook up with their groups. We bought 1 soft drink beverage package $8 per day or so and 1 non-alcoholic drink package $22 per day or so. That one included the Starbucks drinks, frozen drinks at the pool, fresh squeezed OJ, soft drinks, bottled water and a few other bottled drinks. At times at the pool bars, it took a long time to get served and the bartenders were chippy when you ordered a non-alcoholic frozen drink or soft drink. They should take that up with their bosses....we were just playing by the rules. No biggie but RCCL needs to stop this behavior. The shows were a mixed bag. We do not like the production shows. If they sang some songs from the more popular Broadway shows that might make it different but no thank you to Bob Fosse. We did enjoy the ice skating show, the Vox Audio singers, The Love and Marriage Show was decent this time mainly due to the older couple, Voices 3 (Tenor singers), the comedian Carl Banks was outstanding both the regular and adult shows, and Chuck Gunther a comedy juggler was very good. The comedian Chris Bliss was very average, both his regular and adult shows. Good news is that we saw Carl Banks late in the week so that removed Chris from our memories. We did not care at all for the cruise director.....probably the worst that we have ever experienced. Some things about cruising today that we wish would change.....somewhere to catch a free movie on board besides on the big screen over the pool. The times never worked for us. And does RCCL think that anyone really wants to pay $12 for an in room movie in their cabin. Taking time away from the flow rider so you can upcharge folks to use it is very poor and are two things that come to mind. No waiters carrying sail away drinks due to the selling of the drink packages is missed, too. We did love the overall friendliness of the staff on this ship. The folks in the Windjammer were so on the ball. Love the chance to grab a slice of hot pizza after midnight. We experienced nothing bad on our cruise except for the boarding issue and a few snarky bartenders. We had a great cruise on the Navigator. An overall grade would be say 92...very good just short of excellent. Debarking was not fun (but it never is) but we did roll off our own luggage and even after having to take a shuttle over to the garage (which means hauling very heavy luggage on and off said shuttle) we were on our way home by 7:30AM. Next cruise is March 26 on the Brilliance of the Seas and then our old friend Freedom of the Seas on December 18 and we can't wait. Read Less
Sail Date: December 2015
My wife and I and our son and daughter (19 & 21) went on a 6 day Christmas Cruise and had a great time! The ship is beautiful and the crew is excellent. Our cabins were inside on deck 8 and overlooked the Promenade. They were also ... Read More
My wife and I and our son and daughter (19 & 21) went on a 6 day Christmas Cruise and had a great time! The ship is beautiful and the crew is excellent. Our cabins were inside on deck 8 and overlooked the Promenade. They were also adjoining which was very handy. We loved the location. Deck 8 is the highest Promenade view you can get and we were at the front of the Promenade (almost dead center of the ship). It was quiet and the curtains block out all the light. You always have something to look at. We could see the Santa Parade on Christmas morning. The cabins were plenty large enough for 2 each. They had 2 small couches with one of them right in front of the window. The circular shower with sliding doors was a nice touch. The only cabin complaint I had was the bed. It was very firm and not comfortable for my wife and I. Our cabin steward David was great. He was from Jamaica and got to see his family for Christmas on our stop in Falmouth, Jamaica. He got me plenty of extra pillows so that I could customize the bed and make it more usable. He also got us a bottle opener for our wine and saved us from having to pay a corking fee. We tried out 4 of the extra charge restaurants. Giovanni's and Sabor both had superior service and excellent food. The small intimate atmosphere of these restaurants is a nice change from the large and noisy dining rooms. We felt that they were both worth the money. My son had the best steak he has ever had (other than the ones that dad makes, of course) at Giovanni's. The table side made guacamole was fantastic at Sabor's. We had to get a second order. The Margaritas, while not cheap, were top notch. We also tried Johnny Rockets and were pleasantly surprised. It's only 6.95 a person and the burgers, fries and onion rings were great. You can just sit there for 2 hours and stuff your face if you want to. We did also try Izumi's and were very disappointed. The service was poor. The sushi was not very tasty. My wife had the best meal - steak that she cooked herself on a hot stone. The food in the main dining room was hit or miss. Some items were delicious and others were sad. We signed up for my time dining and discovered that you need to make a reservation ahead of time (if you know when you are going to want to eat) to be sure that there is a seat waiting for you. They try to give you the same waiter each time. The first time, we got right in because it wasn't busy. The second time, we got a pager and had to wait 45 minutes. That's when we found out that we could have made a reservation. The Sapphire Dining room is 3 decks high. My time dining enters on deck 5. You enter on deck 3 for breakfast. I would recommend breakfast there every day. The room service menu is limited and not that great. The Windjammer cafe is about what you would expect for a cafeteria. Our cruise director and his staff did an excellent and impressive job. I hope they get paid well. They are very busy people. The Quest game show and the Love and Marriage game show were well done and hilarious. We saw one of the comedians and he was good. We saw the Ice Show and were very impressed. There is a must see quick change act in the show that is mind-blowing. We checked out and participated in karaoke a couple of times. They could do a better job organizing and running it. It can be fun for everybody if done right and there were plenty of people who wanted to participate. The Flowrider was fun. They help you out and give you advice to succeed. The climbing wall is challenging. The basketball/volleyball/dodge-ball court was always active. The fitness studio had something for everyone. My wife and daughter enjoyed their spa treatments and that's all I can say about that. The ship was decorated for Christmas very nicely. A giant tree, garland, lights, bows and music playing. There was a Santa parade on Christmas morning and Santa gave out a present to each child that came to see him. We went snorkeling in Grand Cayman and swam with the stingrays. Great fun. We booked our excursion online through Captainmarvins.com. Well run, reliable and great reviews. Cheaper than going through RC. We hung out at Margaritaville in Jamaica and did not go on any excursions. We had a good time enjoying the pool, spa and dancing. We rode the zip line in Haiti that is the longest in the world over water. Expensive? Yes. Once in a lifetime awesome experience? Yes. There are also plenty of beach areas to just sit and relax at. Lunch is served there. There are bars to get drinks and shops to buy souvenirs. We realized on this cruise that you really don't have to wait for you disembarkation number to leave. They ask you what it is but they don't actually know. If you get tired of waiting like we did, just go and tell them that your number is one that has already been called. For parking at Port Everglades, we used Park'n Go. It is a little cheaper than Port Parking. It is very well run and very close. Shuttles get you to and from your car. Everybody gets a bottle of water when you leave the parking lot! Read Less
1 Helpful Vote
Sail Date: December 2015
I went on Navigator of the Seas December 12 from Fort Lauderdale and sailed for the next 8 nights. I enjoyed having the extra night and day and have previously gone on a 7 day/night cruise. This is my second RCI cruise and I have gone on ... Read More
I went on Navigator of the Seas December 12 from Fort Lauderdale and sailed for the next 8 nights. I enjoyed having the extra night and day and have previously gone on a 7 day/night cruise. This is my second RCI cruise and I have gone on Majesty's weekend cruise in the past. It was not easy getting on the ship. It took a very long time to navigate the long line that took perhaps over 2 hours to finally go through. This might have been Port Everglades problem since it was in the old terminal which they are shutting down soon. Getting off the ship was not so easy either and it was a very long wait in the old terminal again to finally get though customs. Going through customs was simple once I made it through the line. I would recommend this ship and absolutely would go on this ship again. I was pleased with the staff throughout the cruise. The waiters at the 5:30 dining were exceptional. The room steward did a wonderful job as well and I give the staff very high ratings. They clearly made an effort to keep the passengers happy and I saw them catering to many guests and always attempting to satisfy throughout my trip. Overall, I liked the entertainment although I did not like the Quest show. I know lots of people like it, but it gets old really quickly and I don't care to see older passengers passing around their dentures to others in order to win a competition. There definitely should be an alternative show at that time. Also, I enjoyed the ice skating show however there was another time that the ice show was the evening's main show when many had already seen the show. At that time, there was no alternative main show and there should have been another show for those who had already seen the earlier ice show. I did like the comedians overall and the Elton John singer/comedian as well as the comedian/impersonator were amazing. I didn't care for the 2 musical/dancing shows which I thought were just boring. I usually like those kinds of shows but the material just seemed inferior even thought the actors might have been talented. I was not able to tell. I did like the ports---Labadie, Haiti, San Juan, St. Kitt and St. Marteen. The stop in San Juan was way too short. I believe it was because the ship wanted to limit the port costs and have us spend more money on the ship than in port. This is a theme that I saw running throughout the cruise. Gone are all the little extras that RCI used to give such as little chocolates on the beds, birthday cake for a birthday (I did have a birthday on the cruise and got a dessert that was offered that night but it was not a cake and was not enough for my table). One of my main complaints is that a picture costs $20.00 and RCI does NOT even provide a folder/envelope for you to protect your pictures that you purchased. They are promoting their $26 or $27 photo album instead. For $20 I would expect a protective folder. They are saving lots of money by not having to print every picture like they used to. Now its all computerized, so give us a little something for our money RCI!! I did NOT buy a drink package since I am not a big drinker at all. It did not make sense to me to buy the $67 per day package that would have included unlimited drinks. So, the alternative was to buy a few drinks. I was shocked that the alcohol drinks after the 18% gratuity added in came to $12.92. That is ridiculously expensive for a drink. I realize booze is the way that RCI can make money to pay off their debt of new ships, but that price seems outrageous. Fortunately, the drinks at most ports are like $5.00 and we drank off of the ship when we were at port. I can understand why so many people smuggle their booze onboard since its crazy expensive to have a drink. I enjoyed dancing every night in the Cosmopolitan Room and enjoyed some of the music--I did like the 70's and 80's. Hated the latin music but still danced to it and refused to dance to the line dances which I hate. But I did have fun up there. I was surprised that there was never a outside pool party with food. There was a karaoke party outside that not many people attended....but there was no food at all. Maybe that is why no one joined that party. I also enjoyed Karaoke a couple of times. They had a competition at the end of the cruise. I would have preferred no competition since some I not want to compete but just wanted to do a song without feeling like I was in a competition. I thought the food was good overall. I always had at least 2 entrees at dinner. Breakfasts were very good with egg white omelettes. And I really enjoyed the salad selection for lunches. Even in the main dining room, they had salads that were diced up for you in a bowl. You can eat all the time and even late at night. Good selection of food and I was always satisfied. There were lots of elderly people on board and lots of motorized scooters and walkers. That did not bother me at all and it kept the number of people in the gym which I attended daily down to a minimum. If there were younger people on board, I think it would have been more difficult to get a treadmill since the gym seems very small for a few thousand passengers. They do have a steam room and sauna at no extra cost which was nice. So in conclusion, there will probably never be a perfect cruise. However, I really had a great time overall. I would recommend this ship and I was overall pleased with the experiences I had and would certainly book on this ship and other RCI cruises in the future. Read Less
Sail Date: December 2015
`All the right fixes with the facelift she received in 2014, had a very good surgeon! .The Navigator is a very beautiful lady. Over all our trip was great, our 20th plus cruise, many with RC. There is a noticable change in perks that ... Read More
`All the right fixes with the facelift she received in 2014, had a very good surgeon! .The Navigator is a very beautiful lady. Over all our trip was great, our 20th plus cruise, many with RC. There is a noticable change in perks that used to be, but overall its still the best value for the dollar. Ships staff were friendly and we never felt slighted in any way, unlike other comments in previous reviews. I would avoid the mad rush on boarding day to the Windjammer and eat before you get on ship. This was the only day we felt the buffet to be too crowded and understaffed. There were many people waiting in the Windjammer for their room availability and not leaving their tables. For those of us trying to find a table this was frustrating. The food in the Windjammer is typical buffet variety and the staff was attentive when we finally found a seat. She sailed on time and the safety drill was fast and efficient, with a few missing cabins..they may have still been in the Windjammer.. Our room was 3rd floor aft in the new section of cabins. It was a little bigger with a very large window. Very quiet throughout the week. The cabin attendant was good, but we did notice that the vanity mirrors were not as clean as they could be. We mostly eat in the dining room for all meals. We did not do any specialty resturants spite the constant selling of those available. There has got to be a better way to promote the specialty dining without harrasing in the Windjammer while you are eating lunch (only eat there twice). Entertainment was ok, commedians were very good...Food in the dining room (anytime dining) was very good. Overall great trip..booked on the new Harmony for 2017! Read Less
1 Helpful Vote
Sail Date: November 2015
This was our 16th cruise on RCCL and the very first on the Navigator of the Seas. We are Diamond Crown and Anchor members. We sailed from Port Everglades, Ft. Lauderdale and departed from the "older terminal". A few months ... Read More
This was our 16th cruise on RCCL and the very first on the Navigator of the Seas. We are Diamond Crown and Anchor members. We sailed from Port Everglades, Ft. Lauderdale and departed from the "older terminal". A few months prior we sailed on the Independence from the "newer" terminal. Things during check in just did not seem as streamlined as we found at the "newer" terminal. Long lines (even for Diamond) check in. Baggage drop off was also somewhat disorganized with porters reminding us we need to "take care" of them. Since we signed in around 1 PM we went immediately to our cabin with no wait. Once to our cabin we were really disappointed with the cleanliness of the stateroom. The floor had not been vacuumed, mirrors were all dirty or smudged and it appeared that the only preparation the cabin had was a set of clean sheets. There was no replenished supply items like shampoo and soap. I finally found the room attendant and had her finish the job of preparing our room. In all of our prior cruises on RCCl we never had this issue. It seemed much longer for us to receive our luggage once we were on board! We were kind of holding our breath at this point as to what the cruise would be like! Once underway things settled down and we had a wonderful cruise! Now there were the normal issues faced which I will relate in a moment. Our first stop was Labadee in Haiti. We had not been here for at least 15 years and were not really looking forward to the stop based on our prior experience there. Once on shore we found that there has been a tremendous amount of building and improvements made to to Labadee. It is a beautiful stop and we look forward to going again! The buffet served was excellent and a high light of the stop. Activities were many and well planned and thought out. This is a great place for visiting the beach and water sports. The shopping was just so so and the items being sold would be better classified as trinkets. This was really a great stop over all. Back on board we headed out for San Juan. There just seems to not be enough time to do anything here other than visit "Old Town". The shopping was good and the people friendly. Back on board, Dining in the main dining area was a frustration. We were not able to get My Time Dining and ended up on a list trying to get reassigned to a table for two. Just did not happen!!! Finally I went to the Concierge in the Diamond Club for help. She made some suggestions and they worked, we got our table for two from the Maitre'D! We also noticed at least 6 tables for two that were empty which really made us think! The food served was just so so and the menu the same as we had on the Independence. The quality just was not there. We were fortunate enough to have dinner in Chops Steak House one night and it was really first class! The service and food quality was super. We remembered how years in the past the food we had to pay extra for was the normal meal in the Main Dining Room! As another side note we also tried Giovanni's Table which was also EXCELLENT. Service and food quality was super...don't miss it if you get the chance. We ate a number of meals in the Windjammer which was consistent but unfortunately the food quality just was not there. It might be good to mention at this point that the crew seemed to all be happy and most acknowledged us with smiles and greetings. This went a long way with us. Most were helpful and really wanted to please us..WELL DONE! Next stop was St. Kitts. Really a laid back island with friendly folks. there is shopping right at the port (seems to be the only shopping) and there are a few good deals available. There are a number of independent island tours that you can take without booking ahead on board. Final stop was St. Maarten, our favorite place. There are great shopping deals here and a great beach right in town. People are great and glad to see you! Very enjoyable place to visit. As a general rule we do not take advantage of the entertainment on board i.e.. shows, ice skating etc. This ship (like other Royal ships) had a great "pool" band and combos. We enjoyed dancing on the fourth deck and the music played on the pool deck. We decided that we would let the ship's photographers take some pictures of us throughout the cruise. This was a disappointment to say the least! The quality of the prints was terrible. Coupled with the fact that each print costs $20.00!!!! In one of the scenes there was a life bouy with the name of the ship on it as a prop. We had our picture taken here and later discovered that although NAVIGATOR was legible the OF THE SEAS was rubbed almost entirely out! Just giving a word of caution here. You can also buy digital photos. Were were quoted $85.00 for 4 pictures...they change $5.00 for the external flash drive with the pictures in it. This might be a good place to mention that RCCL has done a great job with their Customer Loyalty Program, The Crown and Anchor Society. I appreciate it knowing that they care enough to do something a little extra for return cruisers/customers. It does matter. Arriving back in Ft. Lauderdale we discovered that you can carry your own bags off the ship. This worked really well for us... We walked off the ship at 7.30 AM went immediately to Customs and found there were only 3 customs agents clearing the ship but there was no line! Smooth as silk debarking! OK, I was probably a little more negative on this cruise than in the past but we still found this to be a wonderful trip overall and would certainly go again on this ship if given the opportunity. They have a great product but need to fine tune a few items on the Navigator.. Read Less
Sail Date: November 2015
Just back home to Scotland. Ship was excellent as is norm but this time the theatre shows were so poor and amateurish and very little live entertainment at pool.I overheard some staff in windjammer talking about other staff and on the ... Read More
Just back home to Scotland. Ship was excellent as is norm but this time the theatre shows were so poor and amateurish and very little live entertainment at pool.I overheard some staff in windjammer talking about other staff and on the ramps to the tables where i had ti squeeze between them wirh my plate and some of them were miserable looking, again not the usual courtesy you get. The only other thing was the hard selling tactics on the ship from shopping to waiters directly asking us when we were going to order more cocktails!I did find out later from a female waiter at the bar that they are on commission!says it all. apart from that had a wonderful break but royal carribean needs to inform guests why they don't port for whatever reason.we were due first portvif call to Bahamas and by sheer luck I checked messages on stateroom TV where we were informed that it was cancelled.. Later managedvti find out that unsafe for tenders due to high winds but they should have announced this..other guests complained about this too. Read Less
Sail Date: November 2015
Don't be afraid to take this cruise after reading the reviews. We almost didn't and that would have been unfortunate. At the end of the day, NOS is a beautiful ship with a wonderful, hardworking crew. The 8-night is a ... Read More
Don't be afraid to take this cruise after reading the reviews. We almost didn't and that would have been unfortunate. At the end of the day, NOS is a beautiful ship with a wonderful, hardworking crew. The 8-night is a wonderful itinerary. Unfortunate that it departs from Port Everglades. Be prepared for an unattractive port with no signage next to an airport with chocking jet fuel fumes. Still, you don't have to deal with that for very long and once you are on the ship you're fine. Other reviewers have covered the nightmare experienced on boarding the ship so I won't comment on that. We decided to put the experience behind us and enjoy our vacation but decided to depart from Port Canaveral on future cruises going forward. This was our 5th cruise,4th on RCCL. We are in our 50's prefer quieter areas on the ship, don't drink or gamble, just wanted to recharge our batteries and relax. Our first impression of the ship is that it was absolutely gorgeous. We were able to access our stateroom right away but because of the port delay it was a while until we go our luggage. Stateroom: We were on Deck 10, center of ship in an interior cabin with a virtual balcony. The room was lovely with lots of storage to accommodate clothing and toiletries. The virtual balcony was nice but didn't work all the time. Tip: ask for ice and an extra blanket. We didn't find the mattress to hard as mentioned in other reviews but the pillows were terrible. You may want to bring your own. Food: We booked a few specialty restaurants but cancelled the reservations after dining in the MDR. The food is good, some meals were great and the service awesome. WIndjammer was hit or miss. Tip: take a look at all offerings before you decide to fill your plate. Breakfast: go for the made to order eggs and omelettes in the back. Lunch: Stick with fresh sandwiches and salads. On sea days the MDR is open for lunch and they had some delicious choices. Sugar Chicken (Asian) was sooo good. The café on the promenade was a great place to grab coffee. The coffee is Seattles Best and not instant. Nice and strong. Went down at 6:00am every morning for a cup and a pastry. I can't believe people were lining up to pay for Starbucks when there was such good coffee for no charge. Pool: We enjoyed the Solarium area. Beautiful and quiet. There's a door at the end of the solarium (near the spa) that accesses a lovely deck that no one really utilizes. So quiet that you feel you're on your own private yacht. Great for when you are pulling into a port. Deck 4 is also a great area that no one uses. Perfect for reading. Halfway through the cruise my husband came down with the flu so get your flu shots, and take Vitamin C before and during your cruise. We did book a cruise for next year while on board, great incentives to do so. Look forward to a healthier cruise next November. Read Less
Sail Date: November 2015
The Good: The ship is most luxuriously decorated. Lots of amazing photo ops. We felt good just being there. Lots to do and see. Evening dining was great. (We were alone and chose 5:30 traditional dining with a table for 6. It ... Read More
The Good: The ship is most luxuriously decorated. Lots of amazing photo ops. We felt good just being there. Lots to do and see. Evening dining was great. (We were alone and chose 5:30 traditional dining with a table for 6. It was a great social success.) The food, service and table appointment equals the best upscale restaurants in Galveston - and is included with the cruise price. RC spends a lot of effort promoting specialty dining, but we were very happy with "our" table. The evening service waitstaff is more than amazing - you will be glad to tip them extra! The Bad: The mattress was worth complaining about- but to no avail. Our bed was as poor as camping in a sleeping bag and air mattress. I have stayed in Motel Six and had better rest. Bad. The Ugly: Galveston port is under construction, and since they receive no tax money, it is pay-as-you-go slow. The planned upgrades will hopefully take care of embark and debark problems. The food/service is so-so in the Windjammer- the free buffet is unimaginative, but it offers the best views of any aboard. Read Less
Sail Date: November 2015
This was our first cruise with Royal Caribbean, and overall, we were pleased with the Navigator. However, the Navigator was on its last cruise out of Galveston. The day that we disembarked, it was on its way to Florida. The replacement ... Read More
This was our first cruise with Royal Caribbean, and overall, we were pleased with the Navigator. However, the Navigator was on its last cruise out of Galveston. The day that we disembarked, it was on its way to Florida. The replacement will be Liberty of the Seas which is a larger ship. Embarkation: It was great. We arrived at the pier at 11:00am and were on the ship by 11:45. No waiting at all. Our cabin was ready by 1:00pm as promised. Ship: We really liked the Promenade located on Deck 5. This deck included most of the stores, shops, etc. all in one place. The Cafe Promenade was nice to sit and people watch. We were travelling with 2 friends and spent quite a lot of time there. The one thing that was annoying to us was how the sales people tried to whip people into a frenzy when they had sales. They kept counting down the time until the items were available for sale. By the time of the actual event, the people were lining up 6 deep to buy a $10 t-shirt. However, the crew members were very friendly and courteous. Dining: We ate at Sabor, Giovanni's Table, and Chops Grille. Overall, the food was good. Although at Chops Grille, my husband and our friend ordered their steak medium and it came out almost raw. They sent it back but it still wasn't cooked enough. The service at all the restaurants was excellent. We tried My Time Dining and really liked it. The food was ok, not extraordinary. Our servers were great. We ate breakfast and lunch at the Windjammer, and were mostly pleased. There is a wide variety of food so it isn't hard to find something you like. The best thing is about the buffet is that there were no long lines like on Carnival. It may be the way they have the various stations configured but we never had to stand in line. Entertainment: The ice show was entertaining. The Headliner show was good. The show on the last night was cancelled due to rough weather. We hit the casino several nights and actually broke even. We had good weather in Cozumel and just shopped a little. This was our 5th trip to Cozumel so we weren't that excited about excursions. It was raining in Grand Cayman so our stingray excursion was cancelled which was ok due to the weather. We walked around for a while and did some more shopping. We went to Red Stripe Beach in Jamaica and it was actually good. We swam and enjoyed the sun for a while. The shuttle comes about every hour so you don't have to stay the entire time. The last night we had to sail through some sort of disturbance and the ship was really rolling and rocking. We were extremely glad to see Galveston. Disembarkation was a breeze. We carried our luggage and were off the ship and on our way home by 7:45am. All in all, I would say that we had a good time on this cruise. Of course, we were with good friends which made it much more enjoyable than if we had been by ourselves. If we cruise again, we will definitely do it with Royal Caribbean. Read Less
Sail Date: October 2015
Just got off the Navigator of the seas after a 7 day cruise that took us from Galveston to Roatan, Belize and Cozumel before returning home… Hurricane Patricia had us worrying, but the cruise went off without much of a hitch. Captain ... Read More
Just got off the Navigator of the seas after a 7 day cruise that took us from Galveston to Roatan, Belize and Cozumel before returning home… Hurricane Patricia had us worrying, but the cruise went off without much of a hitch. Captain decided to keep us over night due to the weather (35mph sustained winds and rain…. Good call mate). We got off around 11am the following day and were informed that the itinerary would be reversed due to the weather. Nobody seemed to care and I actually thought it was better to have the two sea days at the beginning of the trip rather than the end. Gave us time to get to know the boat. The Navigator itself and the Staff…. I’ve read a lot of reviews recently about how poorly conditioned the Navigator is. BS…. She’s beautiful... I actually took the time to try and find the “worn carpet” everyone talks about or the horrible sewage smells. Didn’t find any…. Anywhere…. Anytime. Forget about it…. Anyone who thinks this ship isn’t clean is full of it. Our ship was sold out and so I was expecting some issues with pool chairs and lines at the bars… but I really didn’t experience much of either (even on sea days). The bar service could be a little slow at times, but I think that was more to do with their payment system rather than the staff. Each time anyone orders a drink, the bartenders have to swipe your sea pass card. I was with my wife and so each time we went to the bar the bartender had to swipe each of our cards, wait for the slips to print and then find a pen and walk them over to us. This usually took longer than it did to make the drink or grab the beer. I went on my first Royal Caribbean Cruise back in 1998 and so it’s been nearly 20 years since my first experience with them. Unfortunately those who write about the decline of the food and the service are probably in my boat (no pun intended). My dinning experience 20 years ago, was amazing… the food in the main dining room was amazing…. And the waiters were amazing. It seems Royal has moved the “AMAZING” parts of that sentence to the specialty dining areas on the boat (more about that later), because they are definitely not in the MDR. Our waiter was good… very attentive and nice enough… but the bar waiter was a joke. If you want to have a drink in the MDR bring it with you or plan on heading out to the bar on 4 to grab it between courses, because you’ll never see him and if you do, you won’t see him twice if you need another. The food was not horrible, but it was just what you’d expect from a kitchen turning out 2000 meals for dinner. Portions were small, however they did allow you to order multiple items. Everything I had was good…. But not melt in your mouth fantastic. Likewise in the Windjammer…. Food was what you’d expect for a buffet. The windjammer was the only place on the ship where I felt there was a crowd. I guess free food does that to people. We elected to try two specialty restaurants….Giovannis and Sabor. Both were fantastic for different reasons, but the food and the service was excellent at both. Our cabin steward (Bernadette), seemed nice, but quite honestly we saw her twice the whole week. Our room was always clean and we got the obligatory towel animals, but not really much more than that. In her defense, we did not spend much time in our room. Shows Elton John Tribute… OMG. HYSTERICAL! I don’t remember the guys name, but man was that a fun show to watch. Great music and FUNNY! Adult Comedy…… Very, very funny…. actual account of his interaction with one of the ladies in the audience. “What do you do for a living sweetheart?” ….. I’m a admission clerk at a senior living facility. “Well…. That’s an easy job…. You’re (expletive deleted) old….. come on in” The Quest: We heard a lot about it and decided to try it and it was funny, but felt like there were too many veterans that knew what to bring and it kind of took the fun out of it. Pool Deck Activities….. Our Activities Manager was named Cuddy and he was very entertaining. If there is anything happening on the pool deck and he’s running it…. Go see it. Belly Flop Contest, Sexiest Man, Pool Volleyball…. All fantastic due in large part to Cuddy’s amazing MC abilities. Tenders: Fortunately we booked our Belize excursion for 10 am rather than early at 8. We did this because we had heard the tender process in Belize is a nightmare. Never has a statement been more true. Our boat was sold out and beginning at 730am people were lined up to get a tender ticket. In addition, folks were lining the steps to try and get off the ship and the elevators were so busy that they were basically gridlocked. Because we didn’t have the pressure to get off right away due to our later excursion time, we took some time to walk around the top deck of the ship. We headed back down to get a tender ticket about 30 min later and both the tender ticket line as well as the line in the stairwells to get off the ship were empty. Good call!!! Gym/Fitness... I'm an avid runner and tried to run every morning on the boat. The first day I tried the gym treadmills which was too packed and so I bailed to the top deck track (8 times around equals a mile). It's nice, but it's windy and crowded with walkers, runners and just folks just meandering about. Best find for running was on deck four outside. There is a walk way that runs all the way around the ship and it's covered by the upper decks. It's flat almost nobody there for some reason. The only hitch was the stairways on the port and starboard sides of the bow. Basically, I ran both straightaways and the aft portion and walked the steps up and down at the bow. great workout. Embark and Disembark... Galveston is a joke. Nearly ZERO instructions or signage as to what to do or where to go. Everyone has to check their bags with a porter before getting in the security line. We saw a number of people wait in the long security line only to be turned away when they got to the front because they hadn't checked their bags. We got there with the crowds (and a few buses) and so it was packed, but it did move pretty well. Getting off the boat was a bit of a hassle as well. We decided to carry our own bags off and I think that helped. People were complaining they couldn't find their bags etc. Royal has a decent system for grouping bags in piles based on numbers and that's essentially what they were.... piles. People would grab a bag, thinking it's theirs and then just drop it wherever they were when they realized they had the wrong one. Obviously that bag wasnt' where the owner thought it would be when they got to the pile. Customs was slow. I found it odd that the alcohol tax folks were waitiing outside of customs and nearly outside the terminal. They were literally just asking folks if they had alcohol. For those who said yes, they were charged a TX tax right there on the spot. My advice.... put your bottles in your luggage and when they ask if you bought any alcohol.... your answer is "Nope". :) Tips for Royal… Show something on the TV during sea days other than the Royal Caribbean screensaver. We were at Sea on a Saturday and it would have been nice to have some football up there. Allow people to run tabs at bars to cut down on the service time. Stop trying to sell everything all over the boat. This became very annoying. I don’t need to be met each morning by somebody trying to get me to buy a sushi class or a beer tasting for $40. I’m on your boat to relax and enjoy a week at sea…. Not be bombarded by sales staff. Read Less
Sail Date: October 2015
My wife and I along with another couple booked this cruise last year due to some great deals and incentives at the time. Never having sailed out of Galveston or ever been to Texas, we thought it would be fun to try. Arriving three days ... Read More
My wife and I along with another couple booked this cruise last year due to some great deals and incentives at the time. Never having sailed out of Galveston or ever been to Texas, we thought it would be fun to try. Arriving three days early, we were able to see San Antonio and then drove to Houston staying in the Clear Lake area for two nights. We all agreed the best part of Texas was the people (yall) and the worst would be the traffic. Using Lighthouse parking for our rental car, we arrived at the terminal around 11am only to find that a medical emergency had shut it down, leaving the crowd to build up until they opened doors making a large mob for security screening. It took us about an hour to get through that, then easily on board around noonish. The ship is truly stunning to see, our friend was able to ride the flowrider early while there were no crowds and he enjoyed it. The buffet was quite crowded and the one feature we did not like about the ship was having no outside areas either serving food or drinks and nowhere to sit outside and eat a meal. One had to go all the way into the back of the ship to get food or iced drinks, and for sanitary reasons they were handling all drinks by staff, so you could not just go up and dispense your own ice or drinks, but grab a filled glass and pour it into your own thermal mug in our case. The food in the buffet was fine with good variety, however at peak times getting a table would be frustrating. Our cabins were on deck seven just aft of the hump superior balconies, nice and large enough but the design of the closet next to the bathroom door caused issues for us. One day the water pressure was lost entirely while my wife was showering, a call to maintainence told us they were working on a fix, and a few minutes later it came back. The same day the desalinization system went down and they were trying to serve this salty water to crew and guest alike. We ate at Chops that night and they served us this awful water, we could not drink it, so they comped us Evian as they should, however they were obviously trying to keep it hush hush, leaving the guest to speak of it on our own. I found out the next day from our waiter at dinner the entire ship was affected, my only thought is to RCI please be honest with us and tell us. The next day it tasted fine. Our service and food in the dining room was exceptional, and we enjoyed our time with Leonardo and Rommel much. The sailing was rough seas the first day and then the weather was fantastic other than that pesky hurricane Patricia the really messed with our debarkation and drive back to the airport. All in all it was a great cruise for us all. I've read other complain about the coffee however they do serve Seattles Best and it is drip coffee makers both in the Windjammer and Promenade Cafe, we thought it was very good, except the night the water went salty at which time they tried to serve us the coffee and it was undrinkable. One other strange thing we all noticed was the lack of bar servers the first half of the trip. Nowhere at any pool or even in a bar/lounge would you see any bar service, we'd have to walk to the bar and get it ourselves. We thought this was really weird given the profit on alcohol and built in customers. Read Less
Sail Date: October 2015
We had a great time. Our drive to Galveston from Oklahoma was good except for a 20 minute traffic jam in Dallas and a 10 minute traffic jam in Houston. We booked one night at Moody Gardens Hotel Resort to stay before our cruise on ... Read More
We had a great time. Our drive to Galveston from Oklahoma was good except for a 20 minute traffic jam in Dallas and a 10 minute traffic jam in Houston. We booked one night at Moody Gardens Hotel Resort to stay before our cruise on Galveston Island. I am serious about customer service and I must say it is exceptional here! ​The next day we drove about 10 minutes and parked at the Galveston Park & Cruise in-door lot and walked across the street to the cruise terminal. Embarkation was smooth OUTSTANDING. I hate mustering but at least our station was inside the Main Dining Room. The Navigator is old but beautiful. There was some rusting here and there around the ship as well as on the balcony of our room. The couch in the room was already showing some wear (so soon after renovation?); however everything was very very clean including the bathroom. The beds were CRAZY HARD! Our Cabin Attendant Maritza made life a lot better by adding several blankets to the mattress. In Cozumel, we did the tequila tasting tour and have probably acquired more knowledge about tequila than we ever thought possible. We learned about "clear" tequila, "rested" tequila, and the best: "aged" tequila -- tasted it (some in the group should have held back...lol) and were able to purchase it to bring home. We were served margaritas and great tacos, beans, rice, guacamole, sodas, water, etc.; watched a pole performance; toured a small cultural museum; and, shopped. At the end of the tour, we were presented ​​​​with ​​​certificates, we are now certified tequila tasters. You should have seen how tipsy Evette was. She is a light weight. ​Roatan Honduras was EXCELLENT! We did the dolphin encounter. I was very nervous initially -- that went away as soon as I got in the water. A locked box is provided to store your personal items. We were all separated into groups, the trainers encourage smaller groups for more interaction with the dolphins. I have never experienced anything like it and I cannot imagine anything better. The trainers are informative and it was very apparent how fond they were of the dolphins. Gosh, is it weird to say the dolphins were so sweet? They were like very well behaved (and at times mischievous) kids and very smart. We stood about waist deep in the water to touch them, take pictures with them, and watch them perform and eat! Would do this again in a flash! Best excursion I've participated in hands down! The trip back was 2 days straight cruising and the Gulf was kinda shaky. I won a cruise for 2, for 5 days, at Bingo that we have to take within 365 days of winning it. I was too lightheaded and breathless after I yelled BINGOOOOOO! The same guy that had me signing the paperwork for the prize was the same guy that awarded me a Royal Caribbean hat the night before when we won the Michael Jackson trivia contest. It was too funny! We were able to forget the shakiness of the seas for a little while at least. Back in Galveston, disembarking was a complete pain - OMG. I thought doing self carry would make things easier, NOT! I won't do that again. We picked up the car and made good time getting thru Houston and Dallas and this time hit a construction traffic jam in Oklahoma for over an hour. Unbelievable! Read Less
Sail Date: October 2015
1) Royal Caribbean does not allow criticism, just accolades in their web reviews. 2) Royal Caribbean and other cruise lines are now floating retail malls intent on selling you every minute on board. Even in the food service in their ... Read More
1) Royal Caribbean does not allow criticism, just accolades in their web reviews. 2) Royal Caribbean and other cruise lines are now floating retail malls intent on selling you every minute on board. Even in the food service in their main dining room (in the past superb), their menus are becoming dull and not as well prepared as though promoting their expanding "on board paid" restaurants now provide the best they have to offer. Main dining table service remains excellent. 3) After five cruises, the dancing and singing shows remain great (especially the Broadway Fever performance with Margaryta Garmash-Kyiv and Levgen Tkachenko / 5 stars) as well as the ice dancing and the Platters. However, they could have left the comics on shore. Personally, we would have preferred to see more of the Royal Caribbean Dancers and Singers. 4) It bothers us that some have historically slighted the service crew on deserved tips (their primary income), but Royal Caribbean now processes passenger automatic tips. You have to go to the desk to opt out if you want to direct your gratuities to those working their best for you in the now "WOW" program. 5) There is no space provided on the Royal Caribbean survey for anything like the above and "that" is a management issue. Read Less
Sail Date: September 2015
Very nice ship; we had no trouble getting on board 25- 35 minutes from arrival at port to boarding ship. We showed up about 15 minutes before our schedule time so we were ready to go when our boarding time came. Seems a lot of people ... Read More
Very nice ship; we had no trouble getting on board 25- 35 minutes from arrival at port to boarding ship. We showed up about 15 minutes before our schedule time so we were ready to go when our boarding time came. Seems a lot of people were not prepared with paperwork or didn't know their scheduled boarding time, but otherwise it was a smooth process. We were able to drop our carry on luggage in the cabin before our our cabin was ready which was nice so we didn't have to lug it around the rest of the morning. Common areas were clean and easy to see. Most of the shops were closed because were still in port, but we wandered around and located all of the ones we planned to visiting later. Show tickets were free, but only distributed a specific times which was a little of a bother, but no big deal. After the mandatory muster drills and departure, we were able to start to enjoy the cruise. The ship was booked to capacity, but we never really felt crowded. We ate at 3 of the specialty restaurants during the week. Sabor, the Mexican restaurant, was nothing special; just OK. Giovanni's was very nice, good menu and the food was prepared well. Chops Grill was a good steak house, my filet was done to perfection. The main dining room was also very nice and the menu had enough variety to meet everyone's taste. The food was very good and service was more than adequate. Table mates were nice and dinner conversation was pleasant, everyone was polite and welcome to share experiences on the ship and on their shore excursions. We had a balcony cabin and enjoyed breakfast out there most mornings and enjoyed toasting the sunsets most evenings. The on board entertainment was good - the ice show was excellent. Just not enough shows in the theaters. The nightclubs offered a venue for all tastes. Hip-hop, folk rock,to 50' & 60s music. Drinks were well made and almost all brands were available. We did port shopping at all 3 locations, nothing special, mostly souvenir stuff, but if you looked hard you could find some nice items. Our shore excursions were all that we expected them to be and the tour operators were nice. The snorkeling trip in Belize was a little too crowded. My mask was knocked off a couple of times by people kicking me in the face. About 1/3 too many people on this one trip. The one negative thing I could say about the entire trip, was the departure. Getting you luggage and going through customs was a real zoo. The port Authority really needs to fix this. All in all it was a very nice trip and we would cruise with Royal Caribbean again. Read Less
Sail Date: September 2015
The Navigator of the Seas was recently refurbished and it shows. It is clean and well kept. We drove to the port and had none of the problems stated in some other reviews. We used Lighthouse Parking and recommend them. We arrived at the ... Read More
The Navigator of the Seas was recently refurbished and it shows. It is clean and well kept. We drove to the port and had none of the problems stated in some other reviews. We used Lighthouse Parking and recommend them. We arrived at the ship at 11:00 and were onboard in 10 minutes. Embarkation was just as smooth. We took our own bags off. We chose the earliest departure time of 7:30 and were through customs, picked up by a Lighthouse van and in our car before 8:00! No problems taking the 2 allowed bottles of wine in a carry on bag onboard. Room was fine..clean ...good bed...and attendent, Arlene, was excellent. Location very good and very quiet. Balcony just large enough for table and two chairs. I took own shampoo and soaps so no guessing as to what it was in shower dispenser. There are a lot of activities onboard. Fun to watch Flo Rider folks and rock climbers. Pro football games shown on huge outdoor screen. Best shows were the Ice Dancing and comedy of Ettamae. Very few children on-board as school in session..nice! Food good..but repetitive in Windjammer. Service good with staff trying to please. We did My Time Dining and always got time we wanted. Service in dining room very attentive. Promenade food a good touch as always available. Overall, clean ship with attentive staff. We did not use ship excursions but booked others on line. Be aware that tender in Belize is more like a 25 minute ferry ride if you schedule any private tour there. On Roatan , Mayan Eden is a great tour spot and highly recommended. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

Find a Navigator of the Seas Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise