431 Royal Caribbean Navigator of the Seas Cruise Reviews

Cruise was chosen basically due to its timing and the "double offer" advertised by RCI of on board spend and free drinks package. Embarkation was very good, fast and efficient. We were on board by 11:30 am after arriving at ... Read More
Cruise was chosen basically due to its timing and the "double offer" advertised by RCI of on board spend and free drinks package. Embarkation was very good, fast and efficient. We were on board by 11:30 am after arriving at Southampton terminal at 10:00. Being Crown and Anchor members let us go to the front of the line. Cabin (9607) was interior with virtual balcony. The cabin was cramped but the virtual balcony made it feel larger. We requested Anytime (might be MyTime) dining and pre-paid gratuities in order to qualify for this. As a back up we requested a table for 2. We were allocated a table of 8 and told flexible dining was full up. Pre-paid gratuities of course, could not be amended, they were paid already ! Sapphire Dining room (level4) was good. Food good quality but not as good as our last RCI cruise 5 years ago. Wine and beer service was slow at times. 2 formal nights during the 9 nights but I was surprised that the second formal night's menu consisted basically of Sweet and Sour Chicken, Fish and Chips, Tikka Masala so not exactly gourmet. We also noticed a "dress down" trend on non formal nights and saw shorts on a few occasions. Windjammer - absolute hell. People that looked as if they had not eaten for a month piling plates with anything and everything. We went 3 times at lunchtime (as the restaurant opened reduced hours closing at 13:30) as a party of 2. When a table finally become available, one of us had to sit there to reserve it while the other went to get food. Then we swapped so basically didn't eat lunch together. It looked like it got less busy just before closing at 15:00 but I guess that was so some passengers could get back into the queue for the 15:30 cakes offering. Bars. - Loved the 2 poets English pub and Schooner bar. It looked like 70% of passengers also had a drinks package (either free or paid for) so the bars were very very busy. Maybe its a ploy of RCI to only have 2 bar staff per bar so they don't serve as many free drinks! Waited up to 10 minutes on a few occasions. Fellow passengers. - As we had sailed from Southampton, most passengers were British. Some looked as if they had just finished recording Benefits Street. Never seen so many dodgy characters on a cruise before. This is not an exaggeration. On the second from last night a mass fight broke out in the night club with bottles, tables and chairs being thrown. There was 1 security guard in attendance and after a few minutes he ambled to the phone to call for back up. All other bars were closed so why only 1 security guy?? I have never seen as much as an argument before on any of our previous cruises. Apparently it kicked off again the next day but we never saw it. Casino. Smoke filled, awful. You had to pass through it to get from one end of the ship to the other. Entertainment. Generally OK. The last night where a guy rode a BMX bike around the stage was not that good but 4 shows were very good. Best show was the Ice Show (Studio B Ice Rink). Amazing. 2 good shows in the Main Promenade also. Weather. - Never been as cold in my life. Itinerary. - Lisbon very good. Gijon, La Coruna good. Vigo OK. Le Havre, we don't know as the French decided that they had not had a strike for a few days so decided to do so on our first day and shut the port. We sailed over the Bay of Biscay at 8 knots to arrive at Gijon on schedule. Ship facilities. - Sports Deck good. Pool - not sure as it was to cold to get within 5 meters of it. Jacuzzis nice but families in their with toddlers wearing nappies (diapers for our American readers). See Benefits Street above. We fortunately made good friends on the cruise and had some great nights. If not for this, I think the cruise would receive 2 stars. We will use RCI again but probably from an overseas port to avoid the families of Clampett's that we encountered. Finally, we had paid around £160 gratuities up front as said before. Imagine my reaction to find envelopes in the cabin suggesting "further gratuities for WOW service". Message to RCI, if you have good employees, pay them a decent rate. Read Less
Sail Date May 2016
Friends of ours from England wanted to leave from Southampton, so we choose the Navigator of the Seas for a 9 night cruise to France, Spain and Portugal. France never happened, due to a strike, so an extra sea day was added and $25.81 ... Read More
Friends of ours from England wanted to leave from Southampton, so we choose the Navigator of the Seas for a 9 night cruise to France, Spain and Portugal. France never happened, due to a strike, so an extra sea day was added and $25.81 in port charges refunded. We previously sailed the Independence of the Seas, a slightly larger ship and were told the Navigator would be similar. It was not. First of, the hallways by the cabin were dirty and dated. The cabin itself was fine. Staff was not nearly as friendly. There is no childrens pool as there is on the Independence, so kids were everywhere, even taking up all the space in the jacuzzis, as the weather was rather cold. There is no pool with a cover, so in cold weather, forget about swimming. Food was another issue. The buffet was the same all the time. Very limited selection, especially when it came to fruit. Your basic watermelon, cantaloupe and pineapple. No berries in sight. They ran out of bananas at the buffet on day 2. In the dining room the service was generally very slow and the food so so. If you wanted a better steak, you could pay for one in the dining room for $25-30.00. Unheard of!!! The same if you wanted lobster..that'll be an additional $30.00. They were constantly trying to sell you alternative dining for a minimum of $25.00, even for Mexican food. Shopping was a disaster, as an additional 20% tax was added to everything. They claimed it was because of the EU, but the casino was open and we were far enough from shore, where we were in international waters. The positive on this cruise was the ease of checking in and disembarking. Southampton makes it very easy. The entertainment was ok. Mostly geared to the British passengers, which made it a little harder for US travellers to understand (especially the comedians). Would I go again? Not on the Navigator. There are many other ships that are quite a bit better and don't try to sell you expensive alternative dining at every turn. Read Less
Sail Date May 2016
Oh dear what has happen to Navigator of the Seas. Leaking pipe work engineers working most of the week to trying to solve the problems, ceiling panels out on deck 7. Staff moral seemed very low, not the usual friendly staff that we ... Read More
Oh dear what has happen to Navigator of the Seas. Leaking pipe work engineers working most of the week to trying to solve the problems, ceiling panels out on deck 7. Staff moral seemed very low, not the usual friendly staff that we experienced on a previous cruise with the Royal Caribbean.Lacking bar staff elderly passengers have to stand queuing at the bar to get served, didn't seem to be enough to bar staff around in the theatre, Star bar, Two Poets bar etc.Booked a table for two for dinner, was allocated a table of eight, when questioned we was told no tables for two available.We were lucky out table ended up with some really nice people on it. They menu in the dinning area was not very exciting, and lacking in vegetables, long time between courses.Windjammer food was good ,tables left uncleared. Come on Royal Caribbean you can do much better than this Read Less
Sail Date May 2016
We have always been "loyal to Royal"but they are cutting back so much now that we aren't getting off our cruises feeling like we've been well looked after. We booked a B2B with this first cruise to France, Spain, ... Read More
We have always been "loyal to Royal"but they are cutting back so much now that we aren't getting off our cruises feeling like we've been well looked after. We booked a B2B with this first cruise to France, Spain, Portugal to be followed by 7 nights in Norway. We booked an inside cabin which is not something we normally do (but it was meant to be a cheap getaway). Our cabin was as expected, small. It wasn't the cleanest we've had and it certainly had signs of wear. Royal have new beds which are rounded at the end, so I cannot understand why our cabin had an older square bed. There was no room to get around the bed as the edges were tight up again the TV unit or the settee. We had it changes to singles just to get around. The air conditioner was LOUD and there is no way to turn it off. The air was blowing directly onto the beds and we both got sore throats and colds. Food and service in the main dining room has been an issue for us for a while now BUT I can say that Dostan (waiter) and especially Dennis (asst waiter) were exceptional and are the sole reason this review didn't score 1 out of 5. Sadly, our interaction with other staff was very mediocre at best. YET AGAIN bar service is falling well short of acceptable. Long queues to buy a drink as they have reduced staff and nobody being accountable for ensuring bars actually have the drinks. One of the largest bars was out of Budweiser for 2 days (and nearly all were missing Bulmers Original most days). I watched a pallet of it being loaded so I know they had it. It's one thing selling Drink Packages and then cutting staff back to limit what you give out, but it's something completely different when it goes too far and the service guests are led to believe is first class is virtually non-existent. The shows in the Theatre were OK. But why do they keep booking the kid on his BMX (I've seen him 3 times on Royal ships now). Once he has done his routine for 5 minutes there is nothing more to see. Once again, the Ice Show was the highlight of the whole cruise. Sadly, on the following cruise, not even the dining room service was acceptable and after the 3rd night we couldn't be bothered to even comment and just ate in Windjammer each night. Read Less
Sail Date May 2016
This was our first experience with Royal Caribbean and it will be our last. We spoke with other passengers who were die hard "Royal" fans and they said that if this had been their first experience, they wouldn't be back. ... Read More
This was our first experience with Royal Caribbean and it will be our last. We spoke with other passengers who were die hard "Royal" fans and they said that if this had been their first experience, they wouldn't be back. The cabin stewards and dining wait staff were wonderful. We really liked the "My time dining" option. The on-board activities were few, the mistakes on the "compass" were many. Curfew is not an activity! This was our first transatlantic crossing so we thought there would be many activities to choose from - based on our experiences on other cruises. This wasn't the case. The nightly entertainment was good, but overall, we found the activities and choices underwhelming. The "library" was picked clean within the first couple of hours. I went shortly after boarding and saw someone leaving with a tower of books! Really? Are you going to read 8 books at once?! The food was alright, nothing to write home about and the portions were small. Something we weren't expecting was the lack of facilities after 9pm. The windjammer closed, so your only option for tea/coffee was the small cafe located on the Promenade. This filled up quickly and there wasn't really another convenient area that you could meet up with ppl and chat - it seemed to us that they were trying to channel ppl into drinking establishments. Speaking of upselling - it was annoying! At almost every meal, we were interrupted by someone trying to upsell their fee restaurants. I found the lack of food choices disappointing and unclear. Basically, your only choice for food is the windjammer/dining room. Breakfasts were good, the lunches were edible but varied little, for dinner, we ate in the dining room. The meals were good but we found the portions much smaller than other lines we have cruised with. There also seemed to be some major issues with getting back on the ship after ports of call. At one port, we were waiting for well over an hour. I saw someone asking if handicapped ppl could go ahead and they were denied. So ppl with walkers and various disabilities were left standing in the sun. When we finally got back on board we were told that it was the fault of the port authority. Hmm, so you knew there was an issue and yet, no water was offered, no intervention of any kind? We would definitely take another transatlantic cruise. We met some wonderful ppl, and it's a much easier way to travel to Europe if you have the time, just not on this line. Read Less
Sail Date May 2016
I must commend the people who designed and built the boat... Bravo it is a beautiful boat. We were recently on a Transatlantic repositioning cruise. The operation of the cruise and the organizational weakness of the management was obvious ... Read More
I must commend the people who designed and built the boat... Bravo it is a beautiful boat. We were recently on a Transatlantic repositioning cruise. The operation of the cruise and the organizational weakness of the management was obvious through the cruise. The cruise director was enormously disorganized, regularly provided incorrect information and conducted the disembarkation for shore excursions in a terrible manner. Absolutely everyone was pissed. The line at the guest services desk was extremely long 24-7 with people lodging complaints and rarely more than one or two staff, always scowling. . If you want to see a short or no line go to the location where you sign up for your next cruise. Well staffed, happy people, but no line. They upsell you on 13 days of WI-FI, but when you get to sea, they tell you that because of the size of the ocean, there is no or weak WI-FI... what a scam... Again if you want to get a stronger signal, go sit in the location where you sign up for the next cruise. Their signal is great. Lovely boat, moderately good food, poorly prepared staff. Read Less
Sail Date May 2016
We booked this trip mainly on the blowout price. $500 for a 13 night cruise in a decent cabin cant be beat. This was our first time with RCCL but we are seasoned cruisers having sailed with 5 other companies. This was out first and likely ... Read More
We booked this trip mainly on the blowout price. $500 for a 13 night cruise in a decent cabin cant be beat. This was our first time with RCCL but we are seasoned cruisers having sailed with 5 other companies. This was out first and likely our last with RCCL. I got an incredible deal but If I had paid more I would have been disappointed. The good: Embarkation was very well organized The rooms were great, the beds, the size, the way they are organized. It all seemed very well thought out and as good as any line or room we have had. Many (but not all) of the staff were also very good. The main dining staff were professional and attentive. Most of the staff in the windjammer were also good. The spa staff were excellent. The ballroom themed show was excellent and the ice dancing show spectacular. These two shows were REALLY REALLY good. The orchestra was great and the cafe singers and guitar players were superb. The live violin and piano music in the dining room really added to the experience. The flowrider was fun and very easy to get time on. The gym was clean, well equipped, and always had space. The drinks were well made. The parade/carnival was fun. Medicore: The food, at best, was mediocre. Very bland and inoffensive, like a Cracker Barrel at sea. Far behind ANY other cruise line we have sailed. Our group lost weight on this 13 day cruise! The exceptions being the Indian and Asian foods offered which were edible to good. The juggler and Magician were decent enough. (I didnt catch the hypnotist so cant judge him) Cabin steward was good but lacked personality. The disco on the promenade could have been more interactive. Bad: The entertainment not mentioned above was awful. Like off-strip Vegas 25 years ago. Cruise director felt like a used car salesman and had no rapport or interaction with guests. Constant up-selling of Izumi and Sabor. I got approached 6 times for Izumi and 3 times for Sabor and was given the hard sell each time. It felt like a time share sales presentation and they often interrupted conversations and meals to sell to you. I was going to try them before the sales pitch but decided against it out of spite after the hard sell. By day 5 I just started to be rude and send them away once I saw them coming. Really disorganized ports, 1.5 hours to get on ship in Azores, problems at other ports. Cruise director admitting "he knows nothing about these ports"; well do some research! 24 hour cafe promenade is a joke. It is tiny and has only 2 options for food; Pizza or a Sandwich. Terrible pizza and sandwiches that are 4 inches of bread with 1 thinly sliced piece of meat and a limp piece of lettuce (literally). If you wanted a sandwich that didn't taste purely of bread you had to get 5 sandwiches, take them apart to make 1 decent sandwich. So much bread waste as everyone was doing this. Many other cruise lines do made to order sandwiches, why cant RCCL? It would save them money and waste. Better year ditch the cafe promenade and leave a section of Windjammer open past 9:30 pm! Windjammer (buffet area) closed and locked at many times people wanted to use it (after lunch, after 9:30). Heck at least let people sit in there, you don't have to serve food (although it would be nice to leave a small section open until at least midnight). There were not enough places to play cards and the windjammer and all its oceanview tables was locked up tight. Read Less
Sail Date May 2016
I have 25 sailings with Royal Caribbean, four are on the Navigator all of our sailings on her have been wonderful. Unfortunately our Transatlantic cruise was not up to their normal high standards. The odd things that happened on this ... Read More
I have 25 sailings with Royal Caribbean, four are on the Navigator all of our sailings on her have been wonderful. Unfortunately our Transatlantic cruise was not up to their normal high standards. The odd things that happened on this cruise are not normal at all. I do have a few disappointments as well as high points to share. The guests on board were seasoned travelers, we notice every little thing. The average age was 65+. EMBARKATION - The line for the Priority boarding for Diamond and above was extremely long. The person inside the door at the terminal directed us to the shortest line for general boarding. It was a quick easy process. LIFE BOAT DRILL - The life boat drill was held later than usual. This created a problem in the dining room. Some muster stations are in the dining room. The life boat drill was not totally completed in time for the passengers with the 5:30 dining to enter the dining room. We were trying to leave as they were trying to enter. The poor waiters were trying to move everyone along. DIAMOND LOUNGE - The Star Lounge which they used for the Diamond Evening events had many broken chairs. Even by moving the large number of Diamond members to a huge facility, finding seats was challenging at times. On the positive side, there were two areas where you could get hot and cold snacks. They kept them well stocked. The waiters were always available to get you a beverage. Most of them remembered exactly what you drank. The regular Diamond lounge is always open. They still served their continental breakfast with Salmon, and had warm cookies in the afternoon. It is also a nice quiet place to go and sit. GUEST SERVICES - I never found any long lines or wait times at Guest Services, I went there on several occasions and quickly had my questions answered to my satisfaction. All the agents were pleasant. As usual there were long lines on day one and on the last day. MEDICAL FACILITY - I needed a medical issue taken care of and went to the medical facility. The particular insurance I purchased pays the facility up front. The guest should never receive a bill. This is one of the reasons I choose this company. It is not the insurance sold through the cruise line. I went to the medical office and showed them my insurance card. They didn’t look at the card and said it would be on my onboard account. My bill was less than $100 so it was not a budget breaker. I cannot imagine the immediate out of pocket cost of a major illness or accident on board. MISCOMMUNICATION - There were typo errors and incorrect information in the Daily Cruise Compass. That publication comes from the home office in Miami, therefore, the crew on board has no control over what they receive. They had to deal with what they got, just as we did. In my 25 cruises with Royal Caribbean I have never run across this issue. When the cruise director read the compass at his morning TV show you could see that he was taken aback by when he read daily events from the Cruise Compass. He was able to make verbal corrections on the spot. He tried to play it off, many people saw this action as uncaring. It is too bad passengers viewed it that way. It was not his intent, he was trying to make the best out of an uncomfortable situation. DAILY ACTIVITIES - There were many different types of activities to keep us busy through the entire trip. The activities were varied and offered something for everyone. DINING ROOM - I did not see shrimp cocktail on the menu any evening. I found out later, from another passenger, they do have it available if YOU ASK for it. The meals were ok, but not spectacular. The wait staff did an excellent job. IMMIGRATION - In order to speed up the disembarkation process in Southampton, immigration agents came on board during an at sea day to check our passports. Immigration did not send enough agents to smoothly and quickly do this process. The passengers did not help this situation either. We were all given times to show up for this process. Many thought why not go early. Well that action delayed everyone. Again not Royal Caribbean's fault. The immigration officials office determines how many agents they need to send out. There should have been more agents and passengers should have stuck to their assigned time to get in line. The cruise line did the best they could in this inconvenient situation. SPA - I have never treated myself to a massage on a cruise. I was pleasantly surprised, they have many rooms. Everything was professional and clean. The atmosphere was calm and I felt so much better after my treatment. I will do this on every cruise from now on. GYM - I thought with being at sea for so many days the gym would be packed. No it was not. I usually went about 10 AM and I was able to use any of the machines I wanted. ENTERTAINMENT - Many reviews slammed the entertainment. I did not find it much different than the regular twice yearly 7 night cruises we take. It is geared to please various tastes and they can't please everyone every day. SHORE EXCURSIONS - There were two tours offered to Normandy, people who booked one tour were told 2 days in advance it was cancelled due to weather. I find that odd since the other tour went on as scheduled. The weather was beautiful that day. This is a 10 hour tour and I do believe they should have some sort of provision for food. PONTA DELGADA WAIT- Unfortunately the port of Ponta Delgada did not have enough security agents. Due to short staffing and a small security area the wait to get back on board was 45 min to an hour. Royal Caribbean cannot be faulted for this. It is the Azores Port Authority who staffs the security. The blame lies on them for this. WINE TASTING TOURS - We took 3 tours which included wine tasting at the end of the regular tour. I do not recommend doing this. It is not what we think of as a wine tasting. All three places gave you a bit less than 2 oz of ONE wine. That was it. One place offered many cheeses, one offered some canapés and a sweet item, one offered only crackers. They are not worth the additional cost. Take the tour that is the same but does not include the wine tasting that is good by itself. ANOTHER SLOW EMBARKATION - At one port we had to wait for the gangway to be moved to a different level on the ship. This is due to the normal ebb and flow of the tides. It was an inconvenience but not Royal Caribbean's fault. They do not have control over the tides. They moved the gangway as swiftly and safely as they could. Yes, this caused lines, but there was no other option. We were at the mercy of the seas. HANDICAP ACCESSIBLE TOUR CANCELLED - At one port there was a tour geared to those with mobility issues. It was the only tour that was handicap accessible. They cancelled that tour due to only 4 people signing up. That is a shame and slap in the face to the disabled. PHOTOS - They are doing the purchasing of your photos differently. They now, after your order them on the computer kiosk, deliver them to your room. This did not work out so well. Many people did not get their photos and had to have the charges removed from their account. If you wanted to purchase a photo on the last night, there was no way they could get the photo to you before we docked. They were only open from 9-11PM the last day. You could pay and down load the photo to your electronic device. That would have incurred additional fees for WiFi, then the cost to have it printed when you got home. We wanted a PRIVATE BLACK AND WHITE photo taken in celebration of our 50th wedding anniversary. We tried to contact that photographer the entire 13 days on the ship. We went to the photo studio area and made the request every couple of days. They wrote down our name and said the photographer would contact us. That never happened. HELPFUL TIPS - There are 3 formal nights. You will move your clock ahead 1 hour at NOON 4 days in a row. From the Azores to Lisbon you move 1 hour ahead at midnight. From LeHarve to Southampton you move the clock back 1 hour at midnight. Changing the clock at noon was very strange. It is well worth taking the cruise line transfer from Southampton to Heathrow. It has two routes, one stops at Stonehenge and the other at Windsor Castle. LEAVING THE SHIP AT AN ALTERNATE PORT - I was curious if this could be done. I received many different answers. I know the answer now. Several couples left the ship in LeHarve and traveled on their own to other European destinations. You have to make special arrangements through the Cruise Line to do this. CRUISE DIRECTOR Jeff has been with Royal Caribbean for 25 years. Many passengers had issue with him. He has a very demanding job; he needs to be all things to all people, both passengers and staff. Imagine having lines of upset passengers and trying to solve all of their problems. Many issues were caused by outside sources not Royal Caribbean itself. With all of the glitches with this cruise this had to be one of the hardest ones he worked. Give him a break, put yourself in his shoes. Read Less
Sail Date May 2016
Overall the cruise was great. The ship is dated but is a beautiful ship. Embarkation on first day was great. No issues at all. Food on ship was good. The buffet closed at 9pm which really wasn't good. If you have a late show, by ... Read More
Overall the cruise was great. The ship is dated but is a beautiful ship. Embarkation on first day was great. No issues at all. Food on ship was good. The buffet closed at 9pm which really wasn't good. If you have a late show, by the time you get out of the show, the buffet is closed which doesn't make any sense to me. They also didn't open up the whole Windjammer most of the time which was crazy. The only place to get a snack was on the promenade deck and it was limited as to what you could get. Couldn't make your own toast, so the toast they made was as hard as a rock cause it was probably sitting there. They should have had someone at the toaster making toast as people asked for it. Our dining room experience was good. The only thing I didn't like was that we had a table of 14 (oblong table) which I think is too big. We could never converse with the others at the other end of the table as it was too big. We have always had a table of 8 or 10 (round table) which was great. We have done 6 TAs and always enjoyed meeting the officers and the Captain always had a hour long q and a time at the coffee place. On this cruise, we never seen an officer (only at the Captain night). Not the most friendly officers. Excursions at the Ports - Getting off the ship was a nightmare and even worse getting back on from the ports. I have never seen such a dis organized group of people in my life. It took forever to get off the ship and the line ups to get back on the ship were worse. They really have to work on this. I think that it turned a lot of people off..It did us. Television was really bad in the rooms. They repeated the same shows day in and day out. I know this may sound trivial but on other ships they had great shows on the tv and never repeats. Our dining staff and housekeeping staff were great. I did notice that they have cut back on staff and staff were working a lot. All in all it was a great TA but there could be improvements. We are not loyal to any one shipping line but Royal Caribbean will not be top on our list. They have a lot to work on. Read Less
Sail Date May 2016
This was my 5th Transatlantic. Transatlantic cruises are my husband & my favorite cruise. This was our 25 Royal Caribbean cruise but our first on Navigator of the Seas. We have been loyalist to RCCL..25 cruises on RCCL, 1 on ... Read More
This was my 5th Transatlantic. Transatlantic cruises are my husband & my favorite cruise. This was our 25 Royal Caribbean cruise but our first on Navigator of the Seas. We have been loyalist to RCCL..25 cruises on RCCL, 1 on Celebrity. We flew down the evening before and stayed at a Quality Inn with cruise port shuttle. Hotel was fair but shuttle was full and had no openings till 2pm, so we had to get cab ($20). We would not stay at this hotel again. Check in at pier went smoothly though lines were longer for Crown & Anchor upper tiers than for general boarding. We got right on Navigator and made our way to pool deck. Ship was lovely and clean. Not many crew greeting you when you boarded. Windjammer buffet opened (only 1side) at 11:30. It was crowded and food was okay. Not a great selection. Crew in Windjammer was welcoming and helpful. The girl greeting you was wonderful and continued to be every day. She greeted everyone with a giant smile, warm hello and "washy,washy". Sometimes she had fairy wings, a princess crown, she just loved her job and the passengers. Got in room at 1pm. Inside cabin on deck 7. Was what we expected. Plenty of storage, very clean. There was a hole on the cushion of the love seat. Our cabin steward Mike was friendly, efficient and very helpful. We asked for ice and it was there every morning & evening. He made great towel animals...just wish they were more often. The location was good and room was quiet (7355) The menu was mediocre. It was first time we went to specialty restaurant based on not liking any item on menu. While the dining menu left much to be desired, our servers were great. Emily & Susan were fun, warm, and made sure we enjoyed our meal. They also went out of their way to say hi if they saw us in main dining room or Windjammer for breakfast or lunch. We NEVER saw our head waiter. Not once even to introduce himself. Shame on him! Specialty restaurants Gianni's and Chops were very good...food delicious and service great. Cruise director was depressing...he seemed to hate being at sea and wanted everyone to feel the same. He never seemed to interact with passengers or staff unless it was staged. NO Lectures except on retirement or if ship was trying to sell something. No special things for all the time at sea. And often cruise compass had wrong times. Was very disappointed in lack of activities or lack of planning (ie Show 8:30, game 8:45, karaoke 9pm). His morning show was depressing and it was only him behind a desk. No birthday, anniversary shout outs, no What's in the box. Activities staff ran the gamut... Billie andJP were friendly, always said hi and were lots of fun. Another girl was mean and nasty. Production shows were good, entertainers (for most part were excellent), ice show was spectacular. Never saw officers. Captain did not attend top tier event (which was a first for us) Excursions offered were great but the organizing of them was horrible. The first port the excursion departures were so disorganized that it created a dangerous situation with people just herded in, hallways, stairs and elevators blocked. Worst experience I ever had on cruise. Also awful was customs on the ship. Cruise director had a schedule, promised it would only take 10 minutes...he was a little off it took 2 days and people were in line for long periods of time. Cruise director spent a lot of time apologizing and thanking everyone for their patience, When we asked why there was such chaos, we were told "we weren't expecting so many of you" or "there are a lot of you". They should have known that, they had a passenger list and a list of who bought excursions. Every port had very long lines getting off and getting back on ship. Very poor planning and very disorganized. Any cruise is better than no cruise BUT Royal Caribbean feel far short of their WOW on this transatlantic The excursions we went on were very good, especially Fatima. It was the disorganization that was so horrible We had the Windsor Castle and airport drop off for disembarking. The meeting place was too small and when we got off to get luggage, many found their luggage not out. After more than 1/2 hour they found missing luggage still on ship and brought it out (5 carts full). Just another example of the disorganization. Read Less
Sail Date May 2016
As a Diamond member with RC, I was expecting a fantastic cruise as I have usually had. This cruise was far from being up to par on RC's side. Embarkation was a total disappointment. Diamond and Plus members were always offered a ... Read More
As a Diamond member with RC, I was expecting a fantastic cruise as I have usually had. This cruise was far from being up to par on RC's side. Embarkation was a total disappointment. Diamond and Plus members were always offered a separate boarding area (one of the perks afforded for loyal service), but apparently not present at the pier to board for Navigator. I asked when I checked in and was told to "go sit down with the rest of the people and you will be told when to board". So I went and sat down with the sea of others. When it came time to board, I was crunched into a crowd. Boarding was terrible. What happened to the Diamond lounge to wait in? The ship was clean. I had a "Virtual Balcony" stateroom on Deck 10. First time ever sailing with an inside stateroom. The cabin was nice. Usually I have only sailed in a suite, but being a recent widower, I couldn't afford to pay the double fare for a balcony or a suite on this sailing. While the cabin was nice, I would not book it again. I like having access to a balcony while sailing. Just personal preference. The stateroom attendant was great. The dinning room service was far below from past experiences. I had the soda package, and each night asked for a soda. Only 1 time was it ever brought to me. I asked several times, but the soda never showed up. The food was always just room temp, and the portions seem much smaller. The selection from the menu seem limited and included more "fish" selections than ever before. I also was disappointed that we had to sit 2 nights, clapping and giving praise to kitchen staff, waiters, and assistant waiters. I think doing this 1 night is sufficient, but to have your dinner interrupted 2 nights in a row for the same thing seems almost like they were begging us to fill out the survey card to show our appreciation. Lobster night was a total disappointment. I have never been told on any other cruise that on lobster night, you are only allowed 1 tail. Given the poor service from the wait staff up until this point I would have thought they would have done more to satisfy the people they were assigned. We had to ask every night for coffee...at least two times before we got any offered to us. The overall experience in the dinning room fell far short from my many past sailings. Dinner at Chops Grill.........best meal I ever had while sailing. The service was excellent and the food was top notch. I highly recommend if you have never eaten there, do so and spoil yourself. Well worth the $35. The shows seem to be lacking. The headliner guest who apparently was a singer, spent half the show talking. No offense, but the shows on this ship were far below in quality what they have been on past cruises with RC. I only got off the ship in Labadee. Although my past experiences in Haiti have not been so great, I will say I rented a blue and white cabana on Adrenaline Beach this time and it was great. Well worth the $35 dollars to rent one. Overall the ship was clean, and for the most part the staff was friendly and attentive. The dinning room service really lacked, as did the quality of the food. Service in the Windjammer and Johnny Rockets was far better. Overall I would not sail on Navigator again based on this experience. I would stick with RC for future sailings, but I would probably choose a ship I have sailed on previous. I hope not all the service on the RC ships are following suit I found on Navigator. If so, I would have to consider trying another line to sail on. Read Less
Sail Date April 2016
This was our first Royal Caribbean cruise (Navigator of the Seas) after numerous cruises on Carnival and Princess. Our last cruise was five years ago. Embarkation was pretty painless; lines moved quickly. Overall: The ship just was ... Read More
This was our first Royal Caribbean cruise (Navigator of the Seas) after numerous cruises on Carnival and Princess. Our last cruise was five years ago. Embarkation was pretty painless; lines moved quickly. Overall: The ship just was refurbished and was in very good shape. The bars and restaurants were all clean. There were plenty of bars and restaurants. The promenade shopping area is very nice. The staff on this ship is very attentive and friendly; service was excellent. Drinks were weak. There is a constant push to buy an extra shot for a drink, pay to eat in the specialty restaurant, or buy the special chef's choice in the dining room. I felt like I was being nickel and dimed through the trip; too much pushy upselling. Cabin: we had a balcony cabin. The room had lots of storage space. The bed was hard as a rock. The slider was difficult to maneuver but offered a great view. The bathroom was adequate but with little counter space. There was a medicine cabinet, which was nice. The shower was small but functional. Food: This was the biggest disappointment. The buffet food was boring and bland. It was a challenge to find enough to eat for breakfast or lunch. The dining room food was not much better. There were a couple good vegetarian dishes. There are several specialty dining restaurants and they push them pretty heavily; we did not try any of them. Entertainment: The production show we went to was terrible. The dancers were not in synch and the singers were not exciting. There was a Beatles tribute show that was fantastic. The guitar player/singer in the pub (Jimmy B) was very entertaining. We did not try the disco. Movies were shown nightly by the pool. The television in the cabin was very limited and showed the same episodes of Big Bang Theory and Two Broke Girls over and over; dismal. Movies on the television were pay per view; not what I'm accustomed to from Carnival. Ports: We stopped at Grand Cayman and walked around town; been there before. We went on a tour of Hope Plantation in Falmouth Jamaica; that was interesting. I'm not a fan of Falmouth overall versus Ocho Rios or Montego Bay. Our last port was Labadee and it was the best of all; we had a perfect day on the beautiful beach. Debarkation: Very fast and straightforward. You can carry your luggage off yourself, use a valet who will take your bags to the airport for you, or go through the normal route of being called by group according to your travel (flight) time. While we did enjoy the cruise we will likely not try this cruise line again. The quality of the food is a deal killer for us. Read Less
Sail Date April 2016
A warning before you start: My reviews are long. This one may be longer than most because it was an 8-day, port intensive itinerary. I divided it into sections to help the reader find the information they need a little faster. ... Read More
A warning before you start: My reviews are long. This one may be longer than most because it was an 8-day, port intensive itinerary. I divided it into sections to help the reader find the information they need a little faster. Embarkation We left for Fort Lauderdale from Atlanta at around 3:30 am on the day of our cruise. Spring break traffic was pretty heavy all the way down there except for I-10. The almost constant rain did not help. We got stuck in traffic about 15 miles from our exit to Park n Fly. We eventually got here. As always, the shuttle driver at Park n Fly was waiting to help unload our car and take us to the ship when we parked. We got to the terminal a little before 3. The upside of such a late arrival was virtually no line. We were checked in and on the ship in about 30 minutes. The downside is we were among the last to get our luggage. It arrived well after 7. The ship The common areas of the Navigator are nice and well appointed. The atrium has a beautiful sculpture that extends all the way up to the upper floors. The ship is a little hard to navigate for me, mainly because there are no aft elevators and apparently, I booked an aft cabin without realizing it. There does not seem to be an official mid-ship on the Navigator. You're either forward or aft. It took a misguided attempt to try to get to the Windjammer (which the map says is aft but it's really more midship) by simply walking to the back of the ship and going up, to realize that there are no aft elevators or stairs. As a mostly Carnival cruiser, this is odd to me because every ship we've been on has had forward, midship, and aft elevators. I also kept turning the wrong way to get to the forward elevator from our cabin. In a forward cabin on Carnival, the forward elevators are usually behind us. On this ship, they were in front of us. The elevators were slow in the mornings, evenings, and on sea days. When one finally came, it was usually crowded. The layout and slow elevators means this is a walking ship. If you book a cabin at the very back, you will have quite a long walk to the aft/midship elevators to get anywhere on the ship. If you're like me and find the cabin numbering confusing, it may mean more walking to get back to one of the two opportunities you have to cross to the other side of the ship if you find yourself wandering around on the wrong side. All of my confusion could be because I am so used to Carnival ships. But, I did not have issues navigating on the Indy. Around the 3rd day, we started calling this ship, the Conquest class ships of Royal Caribbean. The crowding and the layout really reminded us of the Carnival Valor, Conquest, Glory, and Sunshine. The promenade area is very similar to the one on the Indy. The pizza shop was hard to find, mainly because they don't mention it at all as a food option in the Cruise Compass. One of our Cruise Critic roll call members told me that it's there, but at the very end of the promenade in the Cafe. Where the Navigator is showing its age is the cabins. Our cabin, 8562, was nice but there was obvious aging in the bathroom, mostly. Other than the age issues, the cabin is fine. We slept really well each night. Activities When we registered our son for Adventure Ocean, The counselor provided us with an overview schedule for the week that didn't provide important details like what time certain activities were going to take place. This made it difficult for me to plan our days. Like on the INDY, their scheduling of certain activities at night made family dinner a challenge if we weren’t eating dinner between 5 and 7. The counselor said that free arcade night was 7 to 8 that first evening. My husband took our very excited son. They came back and reported that many of the games marked as free did not work. Some did not play at all and others did not function properly. The Mario Kart game only turned left which meant going in circles for the entire race. We loaded his card with arcade credit for him to use the rest of the cruise. On our day in Labadee, we spent about an hour in the arcade after dinner. The games are expensive, averaging about $1 per play. We swiped our card on the Sonic game 3 times. Each time, it removed a credit but never played. We learned which games to avoid. Games would be working one day and not working the next. Annoying. But, when we called the help number, they put the credits back on our card. After eating dinner on our day in St. Maarten, it was too late to drop our son off at Adventure Ocean for the Pirate Parade, so we watched the Family Movie on the top deck, Big Hero 6. We've already seen it but it is a very good movie. The big screen on the deck is probably mounted too low. It's hard to find a spot where you have an unobstructed view of the screen. We settled on the area in front of the Sky Bar. Nope. Balcony bars running all across the screen. The Sky bar is also a smoking area so once the smokers showed up, the party was over. It seems you have to sit on the same level as the pool on either side of it to get an unobstructed view of the big screen. When he did go, our son had a great time at Adventure Ocean. We skipped our planned beach day in St. Maarten because he wanted to go to Adventure Ocean. I attempted to pick him up twice but he was having so much fun, he wanted to stay. We did not really rely on the Cruise Compass for activities. They tended to be the same every day. On the first sea day, after our dinner in Chops, we picked up our son and headed to the 10:15 ballroom dancing show. We stuck it out for about 30 minutes. With a show called "Ballroom Dancing", I expect more dancing than singing. The singers were amazing. The dancing, not so much. When we got on the ship, one of the first things we did was start looking for the water park or water slide. Apparently, this ship does not have one. I have no idea how I missed that in my planning. There is a rock climbing wall, mini golf, and the Flowrider. So, what's a parent with a child too young for rock climbing or flowriding to do? We don’t play mini-golf, so Adventure Ocean and the pool are pretty much it. On a sea day, the pool area was very crowded. Your experience will vary depending on the time of day you get there. We went around 10:30 am on the first sea day and there was not an available deck chair to be found. But, one of the pools only had a few people in it so we were able to enjoy it for about 2 hours. I absolutely loved that this ship had a 1 am curfew for cruisers under 18. We experienced none of the unsupervised kid craziness that was everywhere on the Independence of the Seas. For the most part, the kids we encountered were well-behaved. This was also the friendliest bunch of people we have cruised with in a while. People did not hesitate to strike up a conversation with you or extend the greeting of the day. Food The food on the Navigator was good overall. The Windjammer tended to serve a standard breakfast every day. We had no issues with this since we are meat and eggs breakfast lovers. They also offered a selection of breads and pastries, fruit, juices, coffee, and milk. Lunch and dinner offered a variety of entrees and veggies. The sides were pretty standard though. Every day, we saw mashed potatoes, white rice, a flavored rice variation, ziti, and spaghetti. The food quality in the Windjammer was pretty consistent. The broccoli beef (way too much soy sauce - tasted burnt) and the lamb stew (flavors not quite right), were the only two misses of the food I selected during the cruise. The Windjammer seemed to have a condiment issue, mostly the ketchup, for most of the cruise. They had the large tubs that you pump the condiments out of. They had a hard time keeping them filled. It got annoying playing find the ketchup every time we ate. Every time we found ketchup packets out, we started saving them so we wouldn't have to hunt for ketchup the next time we ate. They also ran out of chocolate chip cookies around day 6 of the cruise. For us, if you're out of chocolate chip cookies, then you're out of cookies. The coconut, cranberry, lemon, and oatmeal raisin cookies that were still available just aren't the same. We only ate in the dining room one night during this cruise because we just didn't find the menu appetizing on most nights. I called to make an anytime dining reservation around 4 on our day in Labadee. All they had left was the late seating which was fine with us. At dinner, I got the shrimp cocktail and lasagna pomodoro. My husband ordered a Caesar salad and garlic shrimp. Our son ordered the chicken fingers from the kids menu. The shrimp cocktail was great. I did not care for the lasagna. I know it's made with a milder bolognese sauce but I like my lasagna with a hearty tomato flavor. This lasagna was really bland. Our son ate the French fries but only nibbled at the chicken fingers. My husband ate one and described it as tough and chewy. He thought garlic shrimp was ok. We both ordered the chocolate sensation for dinner. It was served with vanilla ice cream. The chocolate mousse cake was not bad but I enjoyed the ice cream more. I am glad we bought the specialty dining package Dinner in Chops Grille was a wonderful dining experience. We ate there twice during our cruise. We shared our entrees, the jumbo shrimp cocktail and crab cake. The crab cake texture was not what we are used to. It is clearly not a recipe that includes bread crumbs and the flavor was muted but the sauce they served it with elevated the taste. I ordered the strip steak and my husband ordered the filet mignon. Our sides, mashed potatoes and sautéed spinach were served family style in shareable portions. The waiter offered us a variety of options for sauces. I got the red wine sauce which was the perfect complement to the steak. We shared a huckleberry cheesecake for dessert and finished an entire bottle of wine. Sabor also did not disappoint. The salsa that came with the chips at the beginning of our meal was amazing. We ordered the bacon wrapped chicken and peppers, and the cheese dip for appetizers. Our son got the three cheese quesadillas for his entree. My husband ordered the duck burrito. I started with the red snapper and finished with the short rib mole. The plantain mash that the snapper came with was good but all the flavors seemed to come together when you combined the fish, mash, and mango salsa in the same bite. The mole was delicious. Too bad I was too full to finish it. Everything was delicious. The sides are served family style and they bring all the ones shown on the menu. The dessert is served the same way, as a sampler and family style. This works because everyone just chooses what they want. I got the espresso custard and the coconut lime flan. We nibbled on everything else. Chocolate crepes, chimichangas, and cinnamon sticks with dipping sauces. The desserts were not the greatest part of the meal, unfortunately. Good. Not great. We ordered a carafe of red sangria to go with our meal not realizing how large it was. Two adults had a difficult time drinking it all. Overall, a great meal and our wait staff was excellent. I love how they make fresh guacamole for every table. The Cafe Promenade was by far the most problematic and inconsistent place on this cruise. While the crew was always courteous, the frequent lapses in quality were annoying to say the least. On the first sea day, I went to the coffee shop around 6:30 in the morning to get a cappuccino for my husband. When he started to drink it about 30 minutes later, he said this is just milk. We got dressed and I took the cappuccino back to the coffee shop on our way to breakfast. There was a different crew there and the barista made another cappuccino without comment or complaint. This one was made correctly. Almost daily, the coffee quality varied. Sometimes, it was brewed perfectly. Other times, it tasted as though it had been mixed with water to extend it rather than make a fresh batch. Room service also delivered coffee that tasted like it had been mixed with water. Honestly, the Windjammer was the only place that provided a consistently good brew throughout the cruise. I started drinking tea if I just had to get a hot drink when the Windjammer was closed. They also ran out of pepperoni pizza midway through the cruise. So, they started making and offering salami pizza instead. Yes, you read that right. Of all the alternate toppings they could substitute for pepperoni, they chose salami. We got a few of the sandwiches on the second day and were not impressed. Bologna in a muffuletta? No. If you're going to offer a muffuletta sandwich, make it correctly. The rest of the sandwiches we got were just bland. The desserts were much better. The lemon tart was consistently excellent. Unfortunately, the Café Promenade became the place we chose when we absolutely had no other choice. Service The staff in the Windjammer was very friendly, helpful, and accommodating. Some of the best service we encountered on the ship was in the Windjammer. For the first time ever, we got a steward that was just meh. When we first got to our room, I really questioned whether it had been cleaned. The carpet was obviously not vacuumed and stayed that way for most of the cruise. She may have vacuumed it once but the debris under the desk chair never budged. She just was not very detail oriented. Our room was missing the glasses and the ice bucket that normally sit on the desk. We asked her to bring us some. She refilled the ice bucket every day but never replaced the glasses with clean ones. I always ended up cleaning them when we wanted to use them again. Sure, I could have asked her to replace them with clean ones but, these are things that are pretty standard on every other cruise we have been on. The fact that I even had to ask for them in the first place was annoying enough. I do have to compliment the captain. Other than the captain on the Carnival Legend, he is one of the most personable captains we have cruised with. He gave updates several times a day which were always informative and interesting. Ports Day 3 - Labadee We got off the ship and caught a ride to the beach. We planned to go to Columbus Cove again but ended up staying across from the water park since our son wanted to play there. A local fetched us beach chairs and set them up, for which he expected a tip. I spent the day lounging on a beach chair doing crossword puzzles while my husband and son played and swam at the beach and then played in the waterpark. We headed back to the ship after our son stubbed his toe pretty badly on the waterpark's concrete surface. Half his toenail was coming off and the toe was bleeding so we needed to get back on the ship to attend to it. By this time, everything was closing down anyway. I went to get some food around 1:15 but they had already shut it down. We got back on the ship, got cleaned up, took care of our sons toe, and rushed up to the buffet to eat before they closed at 3. I am not fond of the schedule for the buffet, especially on a port day when people are probably getting back on the ship hungry only to find the only thing available is sandwiches and pizza. Day 4 - San Juan We docked in San Juan a little before 1:30. We had prebooked a tour through Shore Excursioneer for a San Juan Bay boat tour. We wanted to book directly with the vendor, San Juan Water Tours, but their cancellation policy was not cruise ship friendly. What if the ship was late or didn't make it at all? There did not seem to be any allowance for those situations at all. Also, the only tour time, we could pick was 3:00. Again, what if the ship was late? Shore Excursioneer offered a cruise-friendly cancellation policy and a 4:00 tour time. Fortunately, our ship arrived earlier than the scheduled 2:00 arrival time. After eating lunch in the Windjammer, we were off the ship by a little after 3. It felt really good not to have to rush off the ship. Now to find Pier #6 using the directions that Shore Excursioneer provided. They describe it as a short walk. If we had docked at the usual pier #4 AND if it wasn't so darn hot, then yes, it would have been a short walk. Pier 6 is to the right of where the cruise ships dock. It does not look like a typical pier. If it weren't for the San Juan Water Tours sign, we would still be looking for it. If you are coming from the cruise ships, there is no Pier 6 sign until after you pass the San Juan Water Tours area. There was no boat there, so we sat and waited until the 3:00 tour returned. We finally get a day in San Juan with no rain and it is hot as Hades. We now see the rain is a mixed blessing. At some point while we were waiting, Mother Nature had mercy on us. Heavy clouds moved in and a nice breeze started to blow. The 3:00 tour returned a little before 4. When they unloaded, we gave our confirmation print out to the captain. His facial reaction told me that he was not expecting us. He did not say it though. He recovered quickly and told us it would be a few minutes while he prepared the boat. When the boat was ready, he checked us in. He said that Shore Excursioneer had not charged us for the local tax so we paid him the balance due on the excursion with an extra $10 for the taxes. San Juan Water Tours is a very professional operation. Shore Excursioneer is questionable. I think your success with them will depend heavily on the tour operator. I am pretty convinced that they did not confirm our reservation with the operator like they said they did. Either that, or there was a miscommunication somewhere. Day 5 - St. Kitts Our ship docked a little earlier than our scheduled arrival time of 10 am. We watched the ship sail past several islands before docking in St. Kitts. The Carnival Conquest and a small Silversea ship were already in port. We were scheduled to meet our tour guides at 10:30. We got in line with the masses to be among the first to get off. There was no rain when we docked but it was raining by the time we got off the ship. It stopped shortly after. We enjoyed beautiful weather for the rest of the day. I had prebooked our tour with Thenford Grey Tours through their website. They were easy to find because there were several people at the port area with signs. After a short wait, we met our guide, Al, and driver, Kasim. We boarded the bus and headed to the mountains for the rainforest eco hike. Our tour ended around 1:30 and we headed back into town for lunch and some souvenir shopping. Day 6 - St. Maarten I got to watch the ships sail into St. Maarten. The Regal Princess and Celebrity Summit were already docked. The Norwegian Gem and the Freedom of the Seas arrived around the same time we did. It started to rain while we were watching our ship dock from our balcony. Our plan for the day was to take a cab to Divi Bay Beach. Our son decided he wanted to spend the day at Adventure Ocean instead. So, we decided to make it a shopping day. The St. Maarten port looks a lot different since the last time we were here in 2008. They built a shopping area. I'm not sure. The dock may be new too. Now instead of walking off the ship and being in downtown Phillipsburg, you have to take a cab or walk. We started at the shopping area around the port. Everyone seemed to be selling mostly the same things at very inflated prices. We took a cab into downtown Phillipsburg because the water taxi always seemed to have a long line. The cab driver dropped us off in the midst of a street vendor area. The harassment/haggling started almost immediately. When I got off the bus, there was a colorful purse right next to me that caught my eye. Without thinking, I reached out to touch it and she pounced. It was a good 5 minutes before I wrested myself away. She was determined that I was going to buy that purse. I don't need another purse. I was admiring it because it was pretty. We wandered around for a little while longer before taking a taxi back to the port. Disembarkation We did not do much on our last two sea days. Whatever we did is already covered in the activities section. Disembarkation had to be the worst we have ever experienced on any ship. Apparently, they assign you a zone but let you off whether your zone has been called or not. The terminal got so packed with people since they were just letting everyone off that they actually closed the gangway so the crowds could make their way out of the terminal. Guess who was stuck in the line that snaked through the dining room when they closed the gangway? It was a mess. We did not get off the ship until after 10 even though disembarkation had started around 8:00. There was no Park n Fly van waiting for us as there usually is. We called them after waiting 15 minutes. We still waited another 15-20 minutes before they arrived. The driver’s explanation was that it was really busy. Then why did we see other shuttles like 3 or 4 times while we were waiting? To summarize, I am really not sure what to make of this cruise. On one hand, we had a good time but we have pretty much decided we won’t sail on this RCI class ship again. On the other hand, the lack of a water slide, the confusing layout, the hiccups with food quality in the promenade and food selection in the dining room, the lack of interesting activities, and a below standard steward are all deal breakers when you combine them all in one vacation. One or two issues here and there is fine but this was a bit much for us. We were really looking forward to the Navigator but this vacation was so-so. The ports made this a fun vacation, not the ship. Read Less
Sail Date April 2016
The Navigator was a clean and well maintained ship. Love the lay out. Food in the dining room was excellent for breakfast,lunch and dinner. Food at Windjammer was poor. Salads were fresh, nice cut up fruit but eggs and breakfast ... Read More
The Navigator was a clean and well maintained ship. Love the lay out. Food in the dining room was excellent for breakfast,lunch and dinner. Food at Windjammer was poor. Salads were fresh, nice cut up fruit but eggs and breakfast potatoes were disgusting ( except fried eggs ). Fish was dried out, tasteless. Lots of kids of all ages. All had fun. Lots of activities- Flow rider, golf, ice skating.All very polite. Lines were not too bad. Ship did not feel crowded. Live music was great. Initiatives band was wonderful. Boleras band was very good.DJ played good music. Embarkation and disembarkation was hard. Had to take a shuttle from parking garage to ship and back. Large crowds and confusion. Most employees were nice, helpful. Had issue with account- Guest Services was not helpful or nice. Most employees were very nice and helpful. Loved Coco - one of the bar servers. A bar server was rude- cut off all the 21 year old college kids who were just having fun cheering the staff on. Diamond club was very nice with excellent employees. Overall- good cruise. Will stick to a newer ship. Read Less
Sail Date March 2016
We are diamond on Rccl; have gone on 7 spring breaks in a row with our kids and grandkids. Altho' we love Rccl, we were disappointed that the ship was so crowded, more kids than we could count. Many unsupervised. But more ... Read More
We are diamond on Rccl; have gone on 7 spring breaks in a row with our kids and grandkids. Altho' we love Rccl, we were disappointed that the ship was so crowded, more kids than we could count. Many unsupervised. But more disappointing was that there were so many babies. We were in a balcony cabin with babies on both sides of us. We had to move from a wonderful table and excellent service because we were next to a table of 12 with 3 small babies who fussed every night for 4 straight nights. We found the food to be excellent both in the Windjammer and in the main dining room. I don't know what more any one could ask for. The shows were so so, very loud, I had to take my Bose to cut down on the volumn. The ice show was excellent . Our cabin stewart was wonderful as were most of the crew. Of course we will continue with Rccl, but not spring break again. Labadee was our favorite port. The Ship was in excellent condition. Read Less
Sail Date March 2016
We were on deck 8. At 3 AM Thursday I heard the neighbors sliding door thump and got up to see what was afoot. Water in the cabin. I went OH S***! we're sinking but looked out and could see we were still high and dry except for the ... Read More
We were on deck 8. At 3 AM Thursday I heard the neighbors sliding door thump and got up to see what was afoot. Water in the cabin. I went OH S***! we're sinking but looked out and could see we were still high and dry except for the floor. The water closet between our rooms broke a pipe. I went back to bed after deciding nothing was going to be destroyed to the hum of vacuums. We were put out of our rooms all day til 4, then the smell of glue was so bad my wife got sick. They moved us to deck 9. After all that they offered us $200. The food aboard was better than Norwegian, not as good as Princess in Main Dining and about the same as Princess at windjammer. Besides we had a 5:30 assigned seating so I ate in Windjammer mostly. Steward service was not the best, we had a dirty sink for 2 days. Varnish is wearing off the railings and no-one is repainting. Wonder why? They varnished our deck rail on Princess at sea. Dining area was clean but people can sure be ill mannered, expecting you to walk around them even if you have plate for you and 1 for your wife. One steward in dining spent most of the time hiding but the rest were quite good. I am very unimpressed so will try another Cruise Line. Read Less
Sail Date February 2016
I happen to love this class of ship with RCCL. The shopping promenade is a nice stroll when you feel like taking a walk, I love the ice shows and the theatre layout. Cabins are normal RCCL layouts. ...nothing fancy, but okay. The ship ... Read More
I happen to love this class of ship with RCCL. The shopping promenade is a nice stroll when you feel like taking a walk, I love the ice shows and the theatre layout. Cabins are normal RCCL layouts. ...nothing fancy, but okay. The ship itself could use refurbishment...carpets in hallways are very " tired" looking. There was frequently a sewer odor on the 8th floor in the hallways. Did not permeate my room. I am a " diamond" Crown and Anchor member....have taken almost 50 cruises on five different lines. I will cruise four different lines this year, so I feel I have good perspective in comparison. First the bad.....I HATE the buffet. Unfortunately on port days, you are forced to eat there if you are on board for lunch. This was an eight day cruise and only once the entire trip ( breakfast or lunch) was I ever offered a beverage at my table by a server in the Windjammer.....trust me, this is a big service cut. As far as the food, I am not in the mood for " hot" food at lunch like pork chops, roast, etc....a scoop of tuna fish, chicken salad, egg salad, etc would be welcome. The desserts have also become very cheap using poor quality ingredients....no more Ranger cookies! Dining Room food was very good BUT they have gotten very skimpy on serving portions. ( of course you could ask for more). Twice my protein portion was under 3 ounces. I consistently watch my diet and weigh food, so believe me I am good at "eyeballing" it....I am not a huge eater, so I never left hungry but they can not cut any more and should have been embarrassed. " where's the beef?" I must also comment that are dining servers were simply outstanding....service like I haven't seen in years. Shows were also excellent. Noise at pool, too, too loud. Anyway, I witnessed so many " cuts" that I am feeling like I will drop RCCL as a cruise choice. ( even though I enjoy and earned my " diamond" benefits. We cruised Regal Princess in November and found it much " classier". ( I am not a snob, just like a cruise to feel a BIT special....) In ten days, we are boarding Celebrity for a Caribbean cruise and will be anxious to compare. ( cruised Celebrity last August / Brisish Isles which was excellent.) anyway, since I will have cruised 3 different lines in the Caribbean in four months, it should be interesting to compare.a cruise should feel " special" and not ordinary. This one failed in that aspect. Read Less
Sail Date February 2016
The service on the Navigator was excellent. Most of the issues we ran into were due to the age of the ship and overall cleanliness or lack of. When we entered our cabin the overwhelming smell of urine made us both gag. We spoke to our ... Read More
The service on the Navigator was excellent. Most of the issues we ran into were due to the age of the ship and overall cleanliness or lack of. When we entered our cabin the overwhelming smell of urine made us both gag. We spoke to our stateroom attendent who wsa fantastic and she said she would recleant he bathroom. We told her it wasnt the bathroom...the bathroom smelt better than the rest of the room! IT had to be in the carpet. We went to the Service desk and they promised someone would come shampoo the carpet. They did come in and clean it in about an hour and while the room still smelled a little "off" at least the urine smell was gone. Our balcony door didnt lock or open very well and the windows on the balcony (and really everywhere else on the ship) were so filthy you could barely see out of them. We tried to clean them ourselves with the room towels and that helped some. The hallway carpets were all stained and filthy, they look like they havent been shampooed in a long long time. The shows were ok, nothing to write home about. The food was good and service was excellent by the staff. I probably wouldnt take another cruise on Navigator if I could help it...its an old ship and it shows. We saw little evidence of a remodel. We kept peeking in interior rooms to get a view of the wall size screens I heard about but never saw one once...wonder if they are really there? Read Less
Sail Date February 2016
This is my fourth cruise, I've had three previous with Carnival and this was my first with Royal Caribbean. I sailed with a large group of friends. Embarkation was a bit chaotic but I expected that after reading the reviews of ... Read More
This is my fourth cruise, I've had three previous with Carnival and this was my first with Royal Caribbean. I sailed with a large group of friends. Embarkation was a bit chaotic but I expected that after reading the reviews of Port Everglade. We began around 12:30 and got on the ship closer to 2PM. Our rooms were ready so we could drop off our carry-on luggage. The Windjammer buffet was packed and didn't really have any tables available. The Good: I really liked the ship layout. It was easy to get around, didn't take long walking from forward to aft. The elevators came pretty quickly most of the time. There were lots of outdoor walking areas to get to and many forward and aft views outside. I enjoyed the dancers at the shows. The rooms were clean and decent. Our room attendant was excellent. I thought the food in the Windjammer buffet was good for breakfast, lunch and dinner. Some days the food there was better than the dining room (not saying much but its true). The Bad: The Windjammer was not open 24/7 so often you'd walk over to grab something and find out you just missed the latest dining time. This was also frustrating when you wanted to hang out and play a card game with friends at a large table only to find out the windjammer was closed. There were not many areas on the ship available with larger tables for game play without having to yell over a band. I was very disappointed with the food quality. I thought Carnivals food was far and away better on every level. Grand Cayman Port: We grabbed tender tickets and waited about an hour until they were called. They didn't even check them so we probably could have just hopped on an earlier tender without waiting. Getting back to the ship didn't take long though. Falmouth, Jamaica - this was a great port. We did the Secrets Wild Orchid day pass. Excellent excursion. Our driver got us back to the ship about an hour before it left. Labadee, Haiti - this port was cancelled due to a protest over labor issues in Haiti. It became a regular sea day. I don't think I'd sail again on RC unless I got an exceptional deal. RC tacks on a lot of extra fees and I'd rather not have to worry about that so much on a cruise. Read Less
Sail Date January 2016
This was our first cruise with Royal Caribbean since 1984 and it was our 8th cruise in total. We travelled from Canada with my husbands elderly parents. We arrived in Fort Lauderdale the day before our cruise and to save money we stayed at ... Read More
This was our first cruise with Royal Caribbean since 1984 and it was our 8th cruise in total. We travelled from Canada with my husbands elderly parents. We arrived in Fort Lauderdale the day before our cruise and to save money we stayed at the Motel 6 in Dania. It was clean and had reasonable rates - we were pleasantly surprised. Our embarkation in fort Lauderdale took over an hour which we were not used to having sailed mostly with Princess and their process was noticeably faster. The ship is lovely but their attention to detail was lacking in a few areas (ie. no chocolates on your pillow; no champagne waterfall; little access to food later on in the evening at the Windjammer which closed early; no blankets, chair pads or popcorn while watching movies under the stars to name just a few and comparing with Princess ships). The public areas were very nice and well maintained. We did not have great weather during our cruise which affected some excursions were wanted to take in Grand Cayman and it did not go over very well that we missed the Labadee Port due to protests by the locals. Our cabin steward was exceptional....thanks Mary Grace. We had one of the Promenade Staterooms on Deck 8. It was lovely with a window seat to sit and look over the people on the Promenade. We were pleased that these rooms were very quiet and had plenty of room for two. We were disappointed with the food. The quality just didn't seem to be what we were used to. It seemed to be always the same offerings at the Windjammer. The Dining Room we expected would be better but it was just OK, nothing special exccept for the night we had lobster. We did have a great meal at Giovanni's though. We enjoyed the nightly entertainment but our favourite was the Ice Dance show. It was amazing what they could do on such a small ice surface. Wished we had gone more than just the once. Even though the casino was smoky we did enjoy our time 'making our donation', especially since we did not have great weather for spending time outdoors. The disembarkation process was a bigger nightmare than the embarkation. We even walked off the ship with our luggage to save time but the lineup was crazy long and they only had two customs officers processing the bulk of the passengers. Having said all of this we did have a good time despite the challenges. Read Less
Sail Date January 2016
Traveling as a couple, have been on 9 cruises with Royal Caribbean. Embarkation was surprisingly easy. We arrived @ 10:30 am and breezed right through security. The check in line was reasonable and we only had a short time in the ... Read More
Traveling as a couple, have been on 9 cruises with Royal Caribbean. Embarkation was surprisingly easy. We arrived @ 10:30 am and breezed right through security. The check in line was reasonable and we only had a short time in the waiting area before getting on the ship around 11:30 ish. Headed for windjammer and had no problem finding good seats. We enjoyed the activities - especially the 70s show in the promenade -altho we have seen this many times before. Bring some bell bottoms and plan to dance if you want to appear on camera. The ice show was very entertaining. I did stand in line at 3 pm on the first day to get tickets, only to find there were still a lot left over 2 days later - just sitting on the guest services counter. You never know. We might have tried to see it twice, but timing did not work out. As usual - some really rude guest tried to save an entire row of prime seats for friends. We had a comedians on two nights. One only offered one showtime-so we had to rush dinner to get done in time for a 7:30 show. The production show on the last night was so-so. The floor of the ice rink broke down - so we were not able to enjoy the Quest game. If the love and marriage game show was offered, somehow we missed it in the schedule. We spent a couple of night listening to the schooner bar's adult sing along show - very entertaining initially - but then stopped going because there was lots of repetition of jokes. Our meals in the dining room were fine and our servers did everything they could to accommodate us. We have yet to try a specialty restaurant. It was fairly windy and on sea days a lot of the available deck chairs were in the unprotected areas. You are not held accountable for your towels - so NO ONE returns them. I think part of the issue with not being able to find a chair is that someone lays down the towel and then never comes back - and the deck staff clearly do not monitor and remove them after 30 minutes. Did not like this itinerary as much - too short a time in Labadee - had to be back on board by 2 pm - and time in San Juan was not great either - did not get there till 2 pm and in port until 10 pm. We had no interest in walking around at night. Our St Kitts excursion was cancelled due to weather and in St Maarten we took a taxi to Maho beach to watch the planes. Apparently some nasty weather had affected the beach - because front loaders were shoveling the sand off the road and back onto the beach. Embarkation organization was poor. We choose self service for the first time and left at 7:30 am. But we were directed to stand in a specific customs line and then proceeded to get bumped by every wheelchair person coming off the ship. We finally complained (every other line was moving along quickly) and a staff person allowed us to leave our line to go through another one. We had an early flight and had debated taxi vs shuttle. We had taken All Star van to the port and signed up for the return trip, because the rep at our hotel said they left every 15 minutes even if not full. It turned out not to be true, because we went from terminal to terminal until he had a full van. We did still arrive at the airport in time, but we probably could have taken a taxi for the 30 dollars it cost us to ride the shuttle. Read Less
Sail Date January 2016
We chose this cruise for the itinerary. We left from Fort Lauderdale and stopped in Haiti, Puerto Rico, St. Kitt's and St. Maarten. We travelled with my boyfriend's family (there were 6 of us total). My boyfriend and I had ... Read More
We chose this cruise for the itinerary. We left from Fort Lauderdale and stopped in Haiti, Puerto Rico, St. Kitt's and St. Maarten. We travelled with my boyfriend's family (there were 6 of us total). My boyfriend and I had travelled on the Allure of the Seas two years before this cruise experience and absolutely LOVED it. You can't even compare the Allure with the Navigator, not even just in terms of size, but quality and cleanliness too. I found that most things on the Navigator were just not at the same level as we were expecting coming from the Allure. The sheets and blankets were stained and the balcony was filthy. Nightly shows were a joke compared to the quality of shows offered on the Allure. We enjoyed the Royal Caribbean favourites: Love & Marriage Game Show and the Quest, as well as the Ice Show. Skip the rest. I was sick for about 3 days on the Navigator too - not sure if it was due to the food or motion sickness, but the medical personnel were able to give me some medication that helped me feel better for the remaining few days. I found that the food was quite comparable to the Allure. Our waiters on the Navigator were better than the ones we had on the Allure too - they would bring extra appetizers and entrées for us to share and try based on what he knew we liked. Definitely a nice plus! Labadee, Haiti was beautiful! DON'T go to the little strip to do bargain shopping. We got harassed, especially when they discovered I spoke French. We opted for the big biplane over the water. Yes, it's expensive, but it's so worth it! Strap a Go-Pro to your chest for some awesome photos! Puerto Rico was more historic. We didn't book an excursion here and just opted to explore on our own. I would probably suggest an excursion. We spent a lot of time trying to figure out where we were going. St. Kitt's was nice too. We went on the Royal Caribbean Catamaran excursion, which included snorkelling. It was great and the staff were super friendly. Drinks were included and served limitlessly too! St. Maarten: my boyfriend and I had already been here, but the rest of the travellers had not so we opted for a tour and beach stop. They took us to the nude beach, which was an interesting experience for sure... Overall, I would not return on the Navigator. I would rather pay the little bit extra and go on a newer and bigger ship, but we did enjoy our experience. Read Less
Sail Date December 2015
The Navigator is a great ship and offers all the amenities that a modern cruise ship should have. There were some things I liked about this cruise and some things I did not like at all. Since we live in Miami we just drive up I-95 to ... Read More
The Navigator is a great ship and offers all the amenities that a modern cruise ship should have. There were some things I liked about this cruise and some things I did not like at all. Since we live in Miami we just drive up I-95 to Port Everglades, we left our vehicle at Park' n Go which was very convenient. Shuttle bus takes you right to the ship. Embarkation was a disaster. The Navigator is docked at an old terminal which was built for smaller cruise ships. I remember boarding cruise ships from the same terminal years ago when ships were half the size of the Navigator. Since the terminal is antiquated it does not have sufficient space for all the passengers boarding the ship (same thing for disembarkation). Lines were extremely long extending outside the building. We waited in line more than one hour standing waiting to be processed and let aboard the ship. This is not up to either Royal Caribbean's nor Port Everglades standards and both should address this situation immediately. Our cabin (inside) was great, I enjoy the inside cabin and find it easy to sleep as not light enters the cabin. Cabin steward was fantastic, as was both our waiter and his assistant. We found the entire to be hard working and for the most part friendly. Daily activities were basic that one would find on a cruise ship. We rode the jet ski in Labadee (Royal Caribbean's private beach in Haiti). Jet ski adventure was fun. What I did not like was the not in port very long and I did not a chance to do the zip line. San Juan, St. Kitts and St. Maarten are fun and we shopped and had a few drinks. Entertainment on the ship ranged from excellent to poor. Two comedians were funny, although their shows seemed to be somewhat short. The ice skating show was excellent and should not be missed. There was a hypnotist (hypnosis show) that was average but the hypnotist was difficult to understand as he spoke so fast. There was an Elton John impressionist who was great, and there was a amazing show by James Stephens III who did Bill Cosby impressions, sang and put on a great show. To contrast these great shows there were two nights of singers and dancers who while talented put on two poorly choreographed shows. One night there was no show with the exception of the Ice Dancing Show which we had already seen and the venue (Studio B) is way to small to accommodate all 3,000 passengers on-board. There was a Love and Marriage game show that night but we did not attend and I heard from other passengers it was mediocre. I will say there were times I was board on the ship, particularly after the shows which were not particularly lengthy. Finally, there was an adult scavenger hunt called "the Quest". I had never seen the show before and to be honest, it was boring. The cruise director splits the audience into teams and asks the teams to find items such as teeth, bras, lip stick, etc. After a few minutes I lost interest in this game. I spoke with many people who said the first time they saw or participated in the Quest they loved it but that after seeing it 2 or 3 times they lost interest in it. The cruise director Jerome was good, but after a few days I got tired of him asking him the same question while screaming "Are you ready for show time?" He needs to come up with some more lines. Meals were good, both breakfast and lunch in the Windjammer are decent and are the same every day. Dinners in the dining room do have some variety but portions do tend to be on the small side. I loved the Solarium area, particularly sitting in the hot tub. We met some really nice people in the Solarium area. Also I worked out in the gym every day but one, gym is decent and I never had to wait to use a machine or treadmill. Also loved the steam room and sauna. I wanted to do the Flow rider but it was to rough and windy so the officer shut it down. Now for the things that I really did not like: You can purchase photos ($20 each) but they are given to you in clear plastic bag, no cover is provided, not even a manila folder. I find this to be ridiculous, at least give a folder with name of the cruise line or the ship like all the other lines do. There were no drink menus in the bars with exception of Boleros. I like to go to the bar and look at different types of suggested drinks. On this cruise the bar tenders would simply ask you what do you want. I was very disappointed with this practice. Many bar tenders informed me they had been on-board for three weeks and had not seen a bar menu. Drinks are $12 each if you don't purchase the drink package, I like to drink every now and then but not enough for me to purchase the drink package which costs $67 a day per person. The 70's dance party was fun on the promenade deck; however, the girls dancing on the bridge were throwing small plastic rings that change color down to the crowd throughout the performance. Each girl had about 10 rings and some did not throw the rings down until the show was over. I estimate no more than 50 to 100 rings in total were tossed down to the crowd. A little ridiculous as these rings costs pennies. On other Royal Caribbean ships hundreds of these rings were tossed out to the crowd, this appears to be a poorly designed cost cutting measure that is probably saving a minimal amount of money. We did attend the Karaoke in the Star lounge almost every night. The choice of music is horrible ranging from Frank Sinotra to Three Dog Night, etc. Very few new songs and to my surprise no songs in any other language except English. On this cruise we had people from Mexico and other countries who would have liked to participate in Karaoke but the song selection was so limited they decided not to participate (I also was turned off by the song selections as well). The Karaoke was conducted by a crew member from Great Britain who had no personality and actually made this exciting event more of a bore. Finally, the general selection of music on this ship was not good, especially in the Cosmopolitan Club on Deck 14. The music selection was limited in this club and was basically the same music every night. The DJ and others on this ship and on other Royal Caribbean ships needs to wake up and realize that not everyone on-board loves line dancing, a few times during the cruise is ok, but not every night. Every night in the disco and on deck during the one night of the cruise when there was a deck party the DJ played DJ Casper's "Cha Cha Slide", I got so tired of hearing "slide to the left, slide to the right, reverse, reverse, cha cha y'all". NOT EVERYBODY LOVES THIS SONG! It got old by the end of the cruise. Overall, I enjoyed the cruise but the cost cutting measures make this an average cruise compared to others that I have taken in the past. Read Less
Sail Date December 2015
This was our second time cruising with Royal Caribbean, last time was on the Mariner of the Seas a few years back. Our most recent cruise was with Princes Cruises, so there were the inevitable comparisons here and there. Overall it was a ... Read More
This was our second time cruising with Royal Caribbean, last time was on the Mariner of the Seas a few years back. Our most recent cruise was with Princes Cruises, so there were the inevitable comparisons here and there. Overall it was a great vacation because, we made it so and decided to try to overlook many things during the cruise itself. First off, the cabin was not as clean as it could be, mirror was not properly cleaned, soaps were not replenished until we asked for more, and our trash was not even emptied the first night. When my husband approached our cabin steward to request our trash to be emptied and a few other things, the cabin steward seemed way too standoffish and left my husband standing there mid-sentence...we were not happy about that but decided to give him the benefit of the doubt "maybe he's tired" "it must suck to take care of so many people", etc ., but there were too many such instances during the week and we decided he's just a jerk and that's not enough to ruin OUR vacation. We also noticed that the staff was not as attentive as during our last cruise, we always appreciate a greeting here and there because we enjoy greeting them as well! But not here, some staff members just seemed tired or annoyed and not very much into the whole customer service or catering to the cruisers on board. Food was mediocre to say the least: Windjamer's offerings are bland and the same old, same old buffet choices. At the Sapphire dining room we sent our dinner back more than once and were offered to try something else in hopes of it being better, but no such luck. At some point we just decided to eat veggies and stick to salads, can't mess those up! -As a side note, the dining room staff were really great, too bad the food was not as great as they were :( . OMG, the food at the Promenade Cafe was horrible! Lame sandwiches and horrible pizza, and don't get me started with the bland desserts they offered (the same tasteless 4 or 5 choices every single day!!) No thank you! There was always someone eating there, either their taste buds are dead or they have lower expectations than most...or boredom drove them to eat maybe? The variety and quality of the shows was not really all that either, but it's a ship, so there's always that to keep in mind. The ports of call were all wonderful: Labadee, San Juan, St. Kitts and St. Marteen were all beautiful and there was plenty of relaxation happening everywhere. That alone balanced it out for us, with all the other sad offerings happening on board it was a great change to get somewhere where the food was tasty. That's all I can remember. Be warned that you might not be WOW'd as Royal advertises you will be...perhaps you will be during one of the port stops, but not on board anyway. Read Less
Sail Date December 2015
Disembarkation was uneventful. Port Everglades is an easy port to navigate. We were onboard by noon and in our stateroom by 1pm. We were in a virtual balcony room #9303. Maybe it was just me but it seemed much smaller than a typical ... Read More
Disembarkation was uneventful. Port Everglades is an easy port to navigate. We were onboard by noon and in our stateroom by 1pm. We were in a virtual balcony room #9303. Maybe it was just me but it seemed much smaller than a typical interior room. The virtual balcony was interesting, (when it worked). We had the problem of not being able to turn it on and off with the remote. They changed the batteries but that did not work either. After a couple of days, maintenance came and shut it off and reset it. Worked fine after that. The ship was beautiful ! We spent a lot of time in the hot tub located inside the gym area. The first day the water was cool, the next day, lukewarm, the next day hot and a brown film was starting to form around the edge so we did not return after that. The spa was nice and all the staff very helpful. Plenty of chair space available throughout the day around the pool. My favorite area was the Solarium. For the most part it was quiet and one could nap there. First night we went to Chops Grille. I have been to other Chops before and this one left a lot to be desired. I was quite disappointed in the steak. Sort of tough and tasteless. Roomie had shrimp and the second one she put in her mouth was spoiled. The chef came out to argue with her that the shrimp was firm and good but it had an awful smell so she did not eat it. We were given a glass of wine on the house. The next few nights were in the MDR. We had my time dining which was nice. The first night in MDR we had a waiter that was not so nice. He spilled wine all over the roomie, left a mess of bread crumbs and ground pepper on the table throughout the meal and roomie had to go and find our wine bottle for the refill and pour it herself. We asked to be moved to another waiter on the second night. After that, all was good. Entertainment was hit or miss. Our favorite was The Latin Band that performed in Boleros lounge. They were very good but considering there were only seats for about 12 people and some around the bar, it was often difficult to get a seat. The dance floor was about 12ftx12ft so everyone was uncomfortable trying to maneuver. They had a huge lounge on the 14th floor called Cosmopolitan. Large dance floor, plenty of seating, a huge bar. This is where the DJ was. At any given time there were probably 6 people in there. It would have made more sense to put the live band there. People would certainly have lingered longer. The ice show was nice. The main shows were cheesy and the comedians should really get some new material. If you have seen one comedian on a cruise ship, then you have seen them all. Labadee was very nice, great beach, we went on the dragon tail coaster which was fun, San Juan is always a great port, as well as St Maarten and St Kitts. We took a tour with Beulah Mills in St Kitts. She is fabulous !! and really knows the area. Shopping onboard in the Promenade was a joke. Of course they have all the cheap items on the 5th day. After that, not much. Food and wine at Vintages were nice. Disembarkation was uneventful in Lauderdale. All in all it was an ok cruise. Read Less
Sail Date December 2015
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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