3 Helpful Votes
Sail Date: January 2018
We chose the Navigator of the Seas as a filler cruise between the Independence and the Freedom.....what a disappointment! We found the ship fairly dirty in many areas, many broken elements, such as chairs, railings, bathroom items, etc. ... Read More
We chose the Navigator of the Seas as a filler cruise between the Independence and the Freedom.....what a disappointment! We found the ship fairly dirty in many areas, many broken elements, such as chairs, railings, bathroom items, etc. The carpet was patched in many areas. Two days in a row, we found pieces of bow tie pasta on the windjammer floor at breakfast time. Out of 40 cruises, I’d rank this one in the bottom 3.......really sad because we are very loyal to Royal. The photo department did an amazing job. The kiosks for ordering pics is great, less time searching for your specific photos. The Diamond Lounge hostess was so sweet. Lastly, and sadly, we witnessed some very rude staff, which has NEVER happened on Royal before. One incident was over bottled water with a lady who had purchased the premium drink package......she wanted two bottles after exercising and they only wanted to give her one at a time..........what a shame! Read Less
Sail Date: January 2018
Back to back on Navigator. 5 nights to western Caribbean then 9 nights to southern Caribbean. We are Diamond Plus and we cruised with hundreds (over 500 I believe) D and D+. Diamond lounge was way oversubscribed but they did open the ... Read More
Back to back on Navigator. 5 nights to western Caribbean then 9 nights to southern Caribbean. We are Diamond Plus and we cruised with hundreds (over 500 I believe) D and D+. Diamond lounge was way oversubscribed but they did open the Viking lounge for overflow. Dress code for lounge is non-existent. Many people with shorts/wife beater shirts etc. Staff was able to keep up with drinks (as usual a little tipping got you better service) but food went quickly with little replenishment. We left ship between cruises - mistake. Getting back on was a nightmare. Staff in terminal didn't know what to do with us. The "in-transit" cards they gave us when we left the ship were worthless. Believe the staff at the terminal are contractors (not RCL staff) but they need a lot more training. We used Premier parking for our car. Don't !!! We left the ship at ~8AM and waited at the prescribed spot for a van. We waited for over an hour. Of course when the "one" van showed up the waiting crowd had swelled to 20 or more. Arguments ensued about who had been waiting the longest. I told my travelling companions to wait at the dock while I retrieved the car. Elapsed time from leaving the ship to departing dock with my car - over 2 hours. Ship definitely needs updating. Stains on cabin furniture - obvious signs of sig. wear everywhere. Couldn't get same cabin for B-to-B but not RCLs fault. Even though the cabins were next door to each other we ended up with a different steward. Both were very helpful. Read Less
1 Helpful Vote
Sail Date: January 2018
BACKGROUND I am writing this on the day we returned from the cruise, so everything is still pretty fresh on my mind. Our second cruise with Royal Caribbean was again outstanding. Our first was just my wife an I on a honey moon. We loved ... Read More
BACKGROUND I am writing this on the day we returned from the cruise, so everything is still pretty fresh on my mind. Our second cruise with Royal Caribbean was again outstanding. Our first was just my wife an I on a honey moon. We loved it and wished to go back with the family. This time, about 7 years later, was with my 2 small children, my parents, my brother, his wife and 3 children. Amazing experience overall. Loved it. Wish I had brought walkie-talkies to communicate. BOARDING We came from Fort Lauderdale on I-95, so we followed Google until we took exit 2D to I-395. This was key as Google told us to go through another way. We simply followed the signs for Port Miami through the Tunnel and got there easily. Once we arrived at the terminal, our bags were immediately taken by the terminal staff. Next we made our way through customs and checked into the ship. Even though my dad forgot his SeaPass print out, we were in the ship within 25 minutes of arriving. Which was very speedy in my opinion. CABIN The cabin was small, but they made great use of the space. I got the most inexpensive interior cabin, so I expected it to be small, however, we slept on the king size bed and my kids were each on their own bunk above the main bed. They loved it and so did we. FOOD Great food, both at the Windjammer and at the Main Dining Room. There was absolutely no need for the specialty restaurants, in my opinion. Vegetarian options for my wife, very actually very delicious as well. ENTERTAINMENT - SPORTS ACTIVITIES Very, very fun. Participated in 2 soccer tournaments and a ping pong tournament with my dad. Lots of fun and medals were awarded. It was competitive, but not rough or professional. Also played basketball with him and a fellow cruise goer on the first night. Rock climbing was fun for my wife and I, and FlowRider was very fun as well. ENTERTAINMENT - CHILDRENS' ACTIVITIES Not great on this ship for us. The arcade was high priced and over in the blink of an eye. Also, we don't really like leaving our kids with anyone, especially someone we do not know. I do wish there were more family oriented activities for families with small children. I know the Liberty of the Seas has H2O Zones, but this one does not, which was a bummer. ENTERTAINMENT - SHOWS Didn't really go to too many shows. Ice skating show on the first night, and a "Minute to Win it" like show. Both were good. Went to to other 'talks' or giveaways, which turn out to be sales pitches. Waste of time. STAFF Outstanding in every way. Friendly, courteous, and genuinely want to make you happier while on the cruise. Some fellow cruise-goers were rude, especially with the staff, the kind of people that have never had a service job. Unfortunately, these people also have to be served. Yet the staff still does their best to give you a memorable experience. SPA The SPA hot stone massage was phenomenal. My dad had knots on his back and had pain and difficulty moving his neck. During the massage was quite painful, but after, he felt like a new man. He enjoyed the cruise with a new way. It was a bit pricey, at $208 + service fee for 75 minutes, but it was worth every penny seeing my dad enjoy the rest of the cruise. EXCURSIONS Cozumel was a let down from last time, partially because of the weather. It was cloudy and very windy. So much so that many excursions were cancelled because of the wind. This time we didn't go on the Cruise excursion, but decided to have a tour guide take us to different places. For 11 people, it was definitely less expensive, but also was not that great. The taxis were cutthroat. It went from $200 for a taxi for 4 hours, to $120 and they tell you to keep it quiet so you think you're getting a good deal. It's best to go directly to the taxi instead of the guys standing trying to sell you the service as they simply refer you to the taxi and get a commission. The places there weren't great. We saw the ruins, which was an OK experience. The tequila place was also just OK. Everybody is trying to sell you something and you can always cut the price by at least half. Less of an experience, and more of a everyone trying to make a buck. I guess it is what it is. Costa Maya was much different. The prices were great, the experience was great. We simply went to the public beach by the ferry ride ($3/person) and then just reserved a bed literally on the shore. We ordered (virgin) drinks and just relaxed in the sun, went in the beach, and my mom got a massage. The massage was very sub-par, but what do you expect for a $20/hour massage? It was very nice, and we were back on the ship for lunch. DISEMBARKATION Had a small issue with having towels left from the day before which we were charged $25/towel for. There looked to be a problem in the system, but at the end the towels were returned and the charges taken off. The bags were taken the night before at 11 PM and we left the room shortly before 8 AM. We had breakfast, had a small family worship in the chapel, and off we went to our area to leave the ship. From the time we were called to the terminal were about 20 minutes or less. So baggage claim, customs, and walking were less than 20 minutes. Super impressive. Very organized. OVERALL Overall, we loved the experience, and were already planning our next cruise. It will most likely be on the Freedom or Oasis as they offer more children-oriented things. Read Less
4 Helpful Votes
Sail Date: January 2018
We took this cruise as part of an organised group singing event. We've never really been tempted by taking a Cruise with Royal Caribbean but this provided a perfect oportunity to sample the service offered by this cruise line. ... Read More
We took this cruise as part of an organised group singing event. We've never really been tempted by taking a Cruise with Royal Caribbean but this provided a perfect oportunity to sample the service offered by this cruise line. Embarkation was very swift and smooth. Once check in was complete there was only a matter of 10 minutes or so waiting time before boarding. Access to our cabin was delayed a short while but this allowed time to go to the Windjammer to sample our first dining experience. One does have to allow for the fact pretty much everyone converges on this dining area on embarkation so we were expecting it to be busy but nonetheless found a table fairly swiftly. We were however disappointed by the range of food available. The salad in particular only really offered your very basic core ingredients (lettuce, tomato cucumber etc) and the bread seemed to be the leftovers from the last cruise - quite stale. About half way into our dining experience we got chatting to some fellow cruisers only to be met by a very loud check 123 and very loud music over the PA system. Not sure if it was simply patched through to the wrong area but it was very annoying for those trying to have a conversation. This was the 1st experience of dining on the ship and sadly it didn't get much better for the rest of the cruise. The group package we were on pretty much kept us to the main dining room. Our allocation was the early dining at 17:30 which seemed extraordinarily early! Service was ok there. We had specific dietary requirements for my wife which caused a little confusion to start with. We had informed RCCL of this several months beforehand and responding email had advised us to check in with the Restaurant Manager on the 1st day. Initially this guy was nowhere to be found and it took a fair amount of time to work with our waitress to get this sorted. Once it had been I have to say the Chef and staff worked very well to accommodate our needs. Overall the quality of the food in the main restaurant was ok but nothing special. our biggest gripe with the other areas and the most disappointing aspect of the whole cruise was the lack of food options later on in the evening. Such an early sitting means inevitably you are pretty peckish after early evening activities and a need to top up with some hot snacks. This has never been an issue on the previous 3 cruise lines we have been on but RCCL fell way way below our expectations with all dining areas closing after 21:00!! Incredibly the only options are cold sandwiches or rather unsightly looking pizza in the Pavillion Cafe or very limited room service at for a very high service charge (plus delivery and tax!) You can imagine the queues late at night at the Pavillion with this being pretty much the remaining option for any kind of complimentary food. To make matters worse you have to queue once for the food and again for drinks in this venue not helped by the fact there is only 1-2 very slow members of staff at each station non of which appear to have any charisma which brings me swiftly onto our next disappointment. The service in general is there if you ask for it but I have to say there is no real feeling of cruise staff actually wanting to make an effort to provide a service and be friendly in the process. - Quite surprising considering it's a ship full of Americans who thrive on over-enthusiastic customer service in almost any environment. Hardly any of the dining staff appeared to have a smile. The Pavillion Cafe staff in particular seemed generally miserable. We do wonder though if this is simply down to failure in training from RCCL rather than the personal character of the staff. The exception in all this was the amazing "washy washy" guy as you enter the Windjammer. He somehow managed to turn the most mundane job of ensuring you clean hands before entering into a party atmosphere! always smiling, always dancing this guy was awesome and should be promoted up to the ship's entertainment staff. We also noticed a lack of presence of senior officers and staff. We must have seen the Captain once and I can't recall seeing any other officers which is highly unusual. The Ship's main entertainment Director also seemed very allusive. Something else we are just not used to. We only saw him being the MC for the major shows and that was about it. No announcements, no getting involved with demonstrations and chats - nothing. Our last comment on staff finally comes to the main guest service desk who were quite simply arrogant and rude. Twice they gave us incorrect information and all the time were simply miserable. Finally our last gripe comes to the organisation the excursions. Overall the choice of excursions is second to none. There is something for everyone on this cruise be it lazy days on the beach, action adventure, exploration or historical visits. There are also in our opinion very reasonably priced. We were glad we waited to book on the ship rather than pre booking and took advantage of a flash sale following a presentation on the second day and all tours seemed to be available on a full ship which was great! Sadly the organisation when you disembark leaves little to be desired. for some bizarre reason multiple tours are allocated the same tour sticker and number meaning anyone trying follow people in your party gets very confusing. The second day of excursions got even more confusing as there was no allocation of stickers and no meeting in the Theatre meaning you had to fend for yourselves ashore to find the right tour. Disembarkation times were incorrect (cue the confusion at the miserable guest services) meaning a lot of confused passengers at the gangway. Overall I think in general this is not the cruise line for us. We're glad to have had the experience of trying out RCCL but it's not one we would choose in future. Read Less
2 Helpful Votes
Sail Date: January 2018
Our son arranged this cruise for us as an anniversary gift. We had a ride waiting to take us directly to the port when we arrived in Miami and when we left the ship for home. Getting on/off the ship was very simple and smooth. ... Read More
Our son arranged this cruise for us as an anniversary gift. We had a ride waiting to take us directly to the port when we arrived in Miami and when we left the ship for home. Getting on/off the ship was very simple and smooth. The cabin was well arranged and kept clean and comfortable during the cruise. We especially enjoyed the decorative towel animals the housekeeper kept putting in the stateroom. The food was excellent in the two dining rooms we used (Sapphire deck 5 and Windjammer deck 11). We ate our breakfast and lunch in the windjammer as they had a larger selection. The entertainment and activities were not in our interests. We are not drinkers/partiers. The service was excellent. Everyone we asked questions of answered us or referred us to someone who was more knowledgeable. When we needed something for the cabin, it was brought promptly. We probably wouldn't go again as there was nothing we enjoyed doing on board except watching movies and drinking coffee. We are not jewelry wearers and most clothing was too fancy to wear to places we visit at home. Read Less
4 Helpful Votes
Sail Date: January 2018
This cruise is the perfect complement to the 9 night cruise which does Aruba, Bonaire, and Curacao. Book them back to back and you have 14 nights and 15 days of great times. The cruise ship is out of Miami Florida. We booked a Jr Suite, ... Read More
This cruise is the perfect complement to the 9 night cruise which does Aruba, Bonaire, and Curacao. Book them back to back and you have 14 nights and 15 days of great times. The cruise ship is out of Miami Florida. We booked a Jr Suite, it was the first time on any Royal Ship, we were in a suite. IT WAS INCREDIBLE. The room was very spacious, the balcony was big enough to do whatever you would like to do and relax. The walk in closet is oversized and clean. Our Stateroom attendant (Moose) was so great. Talk about taking care of his guests, Moose was flat out a perfect host. The Jr Suite was meticulous and clean from top to bottom. All kinds of room to store clothing. The only minus was the amount of slate RCL uses for mattresses. I am thinking only 2 inches slate with about 1/2 inch of foam which tempered the great room. Aside from that negative, the positive was how RCL keeps its cleaning staff so happy is a wonder. Moose was exceptional at what he did. This was our 11th cruise on RCL and I cannot remember any crew member better at keeping a room spotless. We did not do any excursions. We actually wanted to spend as much time as possible on the ship. The Navigator is a bit older, but it is still a awesome ship. We were just on this ship a few weeks ago for the 9 night itinerary. There were a few changes - some positive and some negative so hopefully Royal will look at this feedback and attempt to tweak things for the better. The Dining Room experience changed a bit. Royal was implementing some changes in there. We experienced those changes on Oasis of the Seas. The result was it took an 1 1/2 hours just to get dinner delivered. I spoke with our waiter, assistant head waiter, and head of the dining facilities as well as the senior manager of the dining facility. In every case, our concerns were heard. I saw the same thing on OASIS, it should not take over 1.5 hours to get an appetizer and dinner to the table. To their credit, on the last night, we were able to have a complete meal in an 1.5 hour. The concern is just two weeks ago there was never a time problem getting dinner once ordered within an hour. I would suggest someone at RCL's head office who is the MBA working on squeezing a few more sheckles out of the dinning experience, to take a hard look at the supposed operational efficiency they believe they are achieving . Perhaps getting out of the ivory tower and spending some time in the dining hall observing and asking questions may allow one to see there maybe other ways to achieve "cost efficiency". We saw the same problem on OASIS and now the problem may infect Navigator. Everyone on Navigator tried their best to correct the issue, I was quite impressed with the effort. But these get professionals do follow orders and sometimes those orders are not so good. Entertainment and Activities: Was very good. The ice entertainers were very very good, as were all the headliner acts. The cruise director staff had a bit of a shake up from two weeks ago. It appears that an existing member of the cruise staff was elevated to "Activities Manager". This new manager will do exceeding well in this new capacity, the activities on the shorter cruise were better than the 9 night cruise we were just on January 5, 2018. The Cruise Director (Cuddy) and his entire staff are really good at what they do. It was if they were family members making sure we were going to have a great time. From all the games, trivia, and sports activities they put on, really great fun. These are really good people too which makes it that much better. Service: For the most part 99.5%, the wait staff, hotel staff and bar staff are outstanding. They are so good and want to make the experience so great. However, Royal may want to re-examine their "top tier event" strategy. As a Crown and Anchor member, we have traditionally been invited to one top tier event that lasts about 45 minutes. It typically has some type of special entertainment, some what of a limited open bar for the duration and recognition for a few of the Pinnacle Members. Well, just like the welcome aboard party, the top tier event was nothing more than a big marketing speech with the highlight being a 5 minute dance by two of the entertainers along with cheap sparking wine for about 10 minutes. We were told how much we were valued by the Captain, he spoke for about 6 minutes and as soon as he stopped speaking the booze was shut off. Then we were told to hurry up and get out because the lounge was going to be used for a private function. Two weeks earlier (with a different Captain), the Top Tier event on this shop was held in Studio B with a specially choreographed ice show and the open bar lasted a solid 40 minutes. Quite frankly, the way we were treated was Embarrassing. If Royal Caribbean International wants to keep its "top tier" cruisers happy, making them feel cheap isn't the way to go. Sadly, this was the worst "top tier event" we have ever attended. Aside from the experience above and the slate top mattress, Navigator and its crew will make sure you have a great vacation. Read Less
2 Helpful Votes
Sail Date: January 2018
Had a great cruise, we flew in fromCincinnati day of cruise with a obligatory stop in Atlanta without issues. Embarkation was fast and easy, was eating lunch at Windjammer by 12:00. I have read lots of bad reviews about selection and ... Read More
Had a great cruise, we flew in fromCincinnati day of cruise with a obligatory stop in Atlanta without issues. Embarkation was fast and easy, was eating lunch at Windjammer by 12:00. I have read lots of bad reviews about selection and quality of food. We found the food to be very good throughout the nine day voyage with relly good selection. Our room the large panaramic view was best stateroom we ever had, yes better than a balcony. The extra space and awesome view was well worth the price. We bought the ultimate dining package on Black Friday for 30% off so we ate at chops 4 times and Giovanis 3 times and Isumi (sp) All food and service was excellent. We do this again well worth the money, we found the MDR on past cruises to have very slow service and bland food. The dining package also included lunch so on sea days so we ate at Sabors and Johnny rockets again great food and great service. The entertainment was also very good, the singers never missed a note they are some of the best singers at sea. The ice show was very good and so was the top tier show with the skaters The headliners were very good. there was a juggler from AGT who was very good,sorry I dont remember his name. There was an Illussionist (sp) people seemed to enjoy it, me not so much. The Diamond Lounge was very nice especially when they opened up the Cosmo club for the overflow.The first night they had football there. Curucoa WE did the feed the sharks and turtles trough royal caribbean it was at times unorganized but very exciting being so close to sharks. I t also had a dolphin show that had tricks you would see at Sea World. Aruba We did the Jolly Roger Pirates on our own. Great trip took a10.00 taxi ride to dock checked in had great time.The snorkeling was great saw lots of fish and a shipwreck.WE also did the rope swing and lots of pina colodas. Bonaire WE did the snorkel excurionsion to Coco beach booked through RC Was not a great trip we took a bus to the beach got snorkeling equipment and our chair.To get to snorkle you had tocross over slippery rocks, not fun.There wasnt much to see, water was kinda of choppy. Labbaddee WE rented a jet ski lots of fun. Overall great cruise only bad time was the Bonaire excursion. We did self disembarkment without issue. Read Less
1 Helpful Vote
Sail Date: January 2018
Plenty to do on the ship. Loved the ports of call. We booked the Eco Tour RIB Mangroves in Bonaire through Royal Caribbean. Highly recommend it! Saw flamingoes and the islands wild donkeys and goats close up on the ride to Lac Bay. Lac ... Read More
Plenty to do on the ship. Loved the ports of call. We booked the Eco Tour RIB Mangroves in Bonaire through Royal Caribbean. Highly recommend it! Saw flamingoes and the islands wild donkeys and goats close up on the ride to Lac Bay. Lac Bay is beautiful and remote. Informative tour of the mangrove forests. In Aruba, we booked the Kuku Kanuku tour. It was a fun ride on the party bus to a beautiful beach. We booked a Promenade stateroom. Found it roomy for an interior room. Excellent meals in the Main Dining Room and Windjammer Cafe. Friendly and conscientious staff onboard. We enjoyed the comedy shows onboard in the evening and joined in with a few dance classes and sporting competitions on the sea days. We found Navigator of the Seas in tip-top shape, no complaints. There were plenty of deck chairs available around the swimming pools during the days at sea, even with the beautiful weather. No need to worry about saving a chair of sunning. Read Less
3 Helpful Votes
Sail Date: January 2018
We choose this cruise to visit the ABC islands in the Southern Caribbean. Also we selected the 9 day sailing. Our home is in Charlotte NC so for previous cruises, we drove to south Florida for a 7 day cruise, I have to take of 6 work ... Read More
We choose this cruise to visit the ABC islands in the Southern Caribbean. Also we selected the 9 day sailing. Our home is in Charlotte NC so for previous cruises, we drove to south Florida for a 7 day cruise, I have to take of 6 work days. This time we flew for a 9 day cruise and still only needed 9 days of from work. We were able to fly direct non stop on the same day the cruise departed and returned. We arrived at the Port of Miami about 2:10PM and had zero time waiting. We were next up at security, next up at RCI check in and walked right on board. This was a fantastic beginning. Previous embarkation experiences were very good, but it could not have been any better this time. I did have difficulty using UBER for the first time and failed from Miami airport to Port of Miami. Probably I was the reason for the failure. Anyway we selected LYFT and it worked flawlessly. We had a mid afternoon flight out of Miami Int'l airport. We choose to disembark later to let the crowd clear out some. We did not self carry our luggage off. It was nice to get on the elevators and not have to be bothered with dragging the luggage along. We did have one problem at the luggage terminal. RCI process was for us to go to the second carousel to get our luggage based on their tag/location assignment. Our luggage never came to the second carousel. We heard others had collected their luggage at the third carousel (not as directed), We found our luggage circling around the third carousel (not as directed). This was a bit troubling, but we had plenty of time, so it did not impact our schedule with the airline. The balcony cabin 7376 had plenty of storage in the closet with lots of hangers. There was plenty of drawers and cabinets and shelves for all our belongings. If I chose a different cabin it would have been just a little more forward toward the rear elevators for better convenience. Dining - My wife and I chose main dining room second seating 8:00 PM at a table for two. We ate there 8 out of nine nights, the other night was in Windjammer. This suited our desire very well. We did not feel rushed to get to dinner. We like hanging out on deck by the pool as long as possible, and love to take in the sunsets. You have to forfeit these if you eat at 5:30 or 6:00 We ate breakfast 8 out of 9 mornings in the Windjammer. The other morning we ate in the main dining room. The server told us about the great salad bar in the main dining room on days at sea between 11:30 and 1:00 We loved it an recommend it. They also have a limited hot bar and deserts and a menu to order from if your interested. IMPORTANT go by 12:00 it gets busy. (because it is so good) Entertainment - We went to see a very good comedian one night. Another night we listed to a phenomenal ship band. We give them 5 stars. Another night we had a treat to see a juggler that went the farthest on AGT. His performance was outstanding! These 3 alone were superior. We were too busy to get to the ice dancing shows shown 4 times. We saw other ice dancing shows on the Oasis and Harmony and found them to be world class- and amazing. We hate we missed it this time and heard from other cruisers how good they were. We really recommend this even though we missed it this time. All the crew made you feel their goal was to provide you with an outstanding vacation experience. They succeeded their goal with us. Ports and shot excursions. Curacao - just off the pier were little souvenirs to buy, then a tent for "taxis" We love the beach so we got a ride to Kokomo Beach for $10 each person each way. The beach was beautiful the water very clear. They have a large covered deck with drinks and a separate building for bathrooms. We used beach lounge chairs at no charge. Not sure if this was the norm but no one asked us for money. The beach had a lot of rocks to watch out for. They had a pier with steps into the water, which provided a way in the water and miss some of the rocks. Some people snorkeled there. My opinion is there is nothing at this beach fo bother with snorkeling. Bonaire- We went on a sailboat snorkeling trip booked with Compass directly thru their website. The have various trips to offer depending on your time at this island. They were busy with 3 boats going out that morning. We had about 11 passengers which I like that is does not get too crowded. Suggestion to all -- book snorkeling trips early for Bonaire. The highly rated Woodwind trip was sold out 10 months before we arrived. We were very satisfied with Compass. Very personable crew and captain. Aruba- we took a taxi $5.00 per person each way to Eagle beach. Rated among the 50 best beaches in the world. It was about 15 minute ride. It was the most beautiful beach I have seen. There are lounge chairs to rent for $10 each. They will place them in the shade of trees for you. The entree to the ocean was easy. I rented a jet ski for the first time. I paid $50 for 30 minuets. This was plenty enough time. Lots of fun. Across the street was a lunch restaurant. Then along the street came an ice cream truck that also sold frozen drinks at a good price. Great trip if your time and budget fits. I would go again on my next cruise without any hesitation. Read Less
3 Helpful Votes
Sail Date: January 2018
We decided to book this cruise for a few reasons: 1) It was my birthday :-) 2) We had never been to the ABC Islands 3) It was a 9 day cruise that left on a Friday and came back on a Sunday Because the weather in ... Read More
We decided to book this cruise for a few reasons: 1) It was my birthday :-) 2) We had never been to the ABC Islands 3) It was a 9 day cruise that left on a Friday and came back on a Sunday Because the weather in January can be unpredictable in Maryland, we always arrive the day before the cruise and stay in a hotel. We flew to FLL on Thursday and stayed at the Cambria Inn and Suites in Dania Beach. The hotel has an airport shuttle, which was very convenient. Since the ship left out of the Miami cruise port, we had to arrange our own transportation. We arranged to have Howard's Transportation pick us up at the hotel and drive us to the port. We also scheduled them to pick us up after the cruise and take us to FLL for our flight home. Howard's Transportation were excellent - in constant contact and always on time. Highly recommend them. Embarkation: We got to the port around 11:45. We had to wait in line, but nothing horrible. We were on the ship and having our first cocktail by 12:30 or so. Rooms were ready around 1:30. We don't like fighting buffet lines, so we grabbed a sandwich at Café Promenade on Deck 5. Cabin: We had adjoining cabins with our friends on Deck 8 - 8608 and 8606. I really liked the cabin. Loads of storage space and the suitcases fit under the bed. Since there is an inside door between the cabins, there is no couch or table, which made the room feel huge! There is a small chair by the inside door, but we used it to store our backpacks and beach bags. Our wonderful cabin steward, Arlan, opened the balcony divider. It was great to have one big balcony! The location of these cabins is great - close to the elevators/stairs but not too close. Right in the middle of the ship. Ship: We loved this ship! The layout was great. It is a large ship, but we never felt overwhelmed with people. We spent a lot of time at the Royal Promenade. The Two Poets Pub is a great little spot as is Vintages. The bartenders were all very pleasant and fun to talk to. We ate lunch every day at Café Promenade - great sandwiches and pizza. My husband and I aren't big pool people so I can't speak to the pool or hot tub, but during our daily walks, they were always crowded. One thing about this ship that wasn't great - the casino. Not because we didn't win (LOL) but because it was pretty smokey and the bathrooms were the dirtiest on the ship. We had dinner most nights in the My Time Sapphire Dining on Deck 5. We enjoyed our meals and the service was excellent. We also ate at Sabor and Chops. Sabor was OK. We got 20% off which I was happy about because I don't feel it is worth the extra expense. Chops was very good. For breakfast we had room service, Café Promenade and the buffet. Ports: Curacao: We had no planned excursions for Curacao. We got off the ship, and walked through the RIF Fort and over the Queen Emma pontoon bridge. We took pictures at the "Dushi" sign and then grabbed a cab to Blue Bay Beach. Blue Bay Beach was a beautiful beach with a couple of bars/restaurants. We spent the afternoon there before heading back to the ship. We pre-arranged for our cab driver to pick us up at a certain time but cabs seemed readily available. Bonaire: We reserved a golf cart with Bonaire Cruisers. What a great excursion! We loved it. Highly recommend it. Aruba: We decided to head to Arashi Beach for the day. It was a holiday - Betico Croes' Birthday - so a lot of the locals were off. Our cab driver told us that it was her favorite beach so I knew we chose the right one! It was a great beach - a little more crowded than I had hoped, but great nonetheless. We rented 4 chairs and an umbrella for $45 and buckets of beers were $15. You can snorkel right from the beach. We talked to the people at the snack shack and they called us a cab to head back to the ship. Great day! Disembarkation: We arranged to leave the ship at 9:30 AM and hung out in our cabin until our number was called. We grabbed some coffee and breakfast items from Café Promenade and brought them back to our room. One thing to keep in mind - we were never told there were 3 belts with luggage. We waited 45 minutes for our luggage before someone pointed us to the other two luggage belts. The upside was, we were some of the last people to go through customs - breezed through! Our ride was waiting as arranged and we headed off to FLL airport. We really enjoyed ourselves on this cruise - loved the islands, the ship and the Navigator of the Seas staff. Read Less
2 Helpful Votes
Sail Date: January 2018
Very little to say about embarcation, it was quick and efficient! 20 minutes from curb to ship. The ship itself was clean and well maintained, except for worn carpets in a few high traffic areas. Public restrooms were clean and used ... Read More
Very little to say about embarcation, it was quick and efficient! 20 minutes from curb to ship. The ship itself was clean and well maintained, except for worn carpets in a few high traffic areas. Public restrooms were clean and used eating/drinking items in the Windjammer and other public areas like the pools deck were picked up very quickly. My cabin was a deck 6 inside, I was a little concerned as it had a connecting door but it ended up being extremely quiet. It was a very standard inside, comfortable, clean and what I'd expect from RCCL. Entertainment was a bit hit and miss. Piano bar was fine as were the various location bands (pool deck, Royal Promenade...), theatre shows with the RCCL band and dancers were quite good. Other shows in the theatre were a bit less impressive (your mileage may vary of course). Service was amazing everywhere. Bars were rapid, roaming beverage servers quick and efficient, dining room and Windjammer staff were perfect. Cabin steward was amazing! Dining was the only aspect of this cruise I was less than impressed with. This was my 5th RCCL ship and the first time I was disappointed with the food on one of their ships. It was simply not up to scratch with the other Royal ships I've been on. Windjammer quality was ok but selection was lacking. Main dining room food on the other hand was not up to the level of quality I've come to expect from RCCL. Overcooked meat, dry fish, cold food... almost every meal someone at my table had to send back their plate. Ports were all great, I'd visited them all before so I knew what to expect. Labadie was a great beach day, and the ABC islands remain a diving and snorkeling paradise. I also booked the PADI Open Water certification course on board and loved it. Ulises the ship's Divemaster/Instructor was absolutely amazing and did an awesome job working with us to complete our certification thru instruction and pool dives as well as open water dives in Aruba and Curacao. Read Less
2 Helpful Votes
Sail Date: January 2018
We booked with three other couples while on a cruise one year ago. We chose this cruise for the ABC ports. We like to play cards and were happy that the dining room on deck four was opened for card players a portion of the day. The card ... Read More
We booked with three other couples while on a cruise one year ago. We chose this cruise for the ABC ports. We like to play cards and were happy that the dining room on deck four was opened for card players a portion of the day. The card room is very small on this ship. We could tell that RC has cut back on dining room staff. The assistant waiter is now the person who takes bar drink orders. Sometimes it was half way through the meal before we received the drinks. We started ordering drinks from another bar and carried them in to the dining room. Our waiters did a fantastic job considering the change in staffing. We had Parasailing scheduled for Labadeee but due to rhe wind it was cancelled. One complaint with this was it was not communcated to us it was cancelled. The cabin was kept tidy by our attendant and he met our requests (which were few). One thing I noticed is the bathroom corners could use a good cleaning. Disembarkment: My comment is RC crew members need to know what is going on. We were given misinformation about were to go for early walkoff procedure. Read Less
Sail Date: January 2018
We chose this cruise for the chance to visit the ABC Islands without having to fly to Puerto Rico. We'd love to visit Puerto Rico for a week sometime, but flights from our location are quite expensive and there are few direct ... Read More
We chose this cruise for the chance to visit the ABC Islands without having to fly to Puerto Rico. We'd love to visit Puerto Rico for a week sometime, but flights from our location are quite expensive and there are few direct flights. Florida departures are much easier. We flew down a couple of days early to do some shopping at Dolphin Mall and to visit the Keys. We had a nice time in Miami and used Air Miles to stay at Homewood Suites (breakfast and dinner included through the week). Embarkation was ok. We were process quickly enough and were on board before noon. Rooms were available by 1:30pm. The ship is lovely in its common areas but definitely showed some wear and tear in our balcony cabin. There were black mold spots in our shower, there were stains on our couch, and I'm still recovering from our mattress. It needs to be replaced immediately. There are lots of choices for breakfast in the Windjammer. We most had oatmeal, fruit, and hard boiled eggs. But there is something for everyone. There are all of the usual choices for lunches. Royal Caribbean switched us to the late dinner without our knowledge just as we boarded. So it would have been nice to have some more choices for a little snack in the Windjammer at 4pm - chicken wings, veggies and dip, mozzarella sticks, sushi, etc. Instead, it was hamburgers, hotdogs, pizza, and fries. Dinners in the main dining room ranged from good to excellent. We saw a couple of the shows and they were good. Poolside entertainment was not so good. It would be nice to have some variety. It's also too loud poolside. They should also do much, much more with the poolside television. With a couple of exceptions (a couple of movies and the football playoffs), they kept replaying the same video of stunts and accidents for nine days straight. The screen is underutilized. There was the usual assortment of fun line dancing and games poolside. We had no problem finding places to relax on the pool decks. Our dining room waiter and assistant waiter were fabulous. They work very hard. Towel staff at the pool were great. Bar staff was likewise excellent. We had four ports of call. We had a lovely beach day in Labadee. We explored on our own in Curacao, had a fabulous day of snorkeling in Bonaire (Woodwind), and then did a really fun UTV tour in Aruba (ABC Tours). We had a mix of weather on the cruise. Our port days were terrific. But a couple of sea days were less than ideal -cool, rainy, and stormy seas. Departure day was disastrous. It really soured our feelings on the whole trip. We went to our appointed lounge. We were there early. Our number (green 20) was called early so we were escorted to the luggage depot. And this is where the wheels fell off. We had a bus booked for 9am. We were waiting for our luggage by 8:15. But by 9:15, we still didn't have any luggage. Many people were without their luggage. It ended up that both of our suitcases were on the wrong conveyor belt. So we got to a bus by 9:30am and then sat on the bus until 10am. By the time we got to the airport and retrieved our luggage from the bus, it was after 10:30am. The airport was very busy so it took a while to drop off our bags and clear customs. Our flight was at 1:35 so we still had plenty of time. But if our flight had been before noon, we wouldn't have made it. But we should have. The luggage situation was chaotic. From now on, we plan to walk off on our own with our own luggage. We would love to return to the ABC Islands again some day. Read Less
1 Helpful Vote
Sail Date: January 2018
Chose this cruise to be on the Navigator. Had a very enjoyable cruise starting with ship, staff, food and entertainment. The machines in the casino could use some update! The food on board was very good. You could never go hungry. The ... Read More
Chose this cruise to be on the Navigator. Had a very enjoyable cruise starting with ship, staff, food and entertainment. The machines in the casino could use some update! The food on board was very good. You could never go hungry. The pasta bar and salad bar in the main dining room for lunch was GREAT. Of course on the days at port the Windjammer was our place to eat lunch. The soup to start off was always the best. You could always find one out of the three you would like. The rest of the food was great also. But RC did NOT disappoint me again. Can't wait for next cruise with RC which will be in 4 wks. Always counting the days until the next one. We always tell our friends and family, if you don't have a good time and can't find enough to eat, well no one to blame but yourself. Thank you Royal Caribbean. Read Less
2 Helpful Votes
Sail Date: January 2018
We chose this cruise because of the itinerary and the length (9 nights). We are retired and love to cruise and wish Royal Caribbean did more longer cruisers (we sometimes do back to back on DIFFERENT ships). We do not like to stay on the ... Read More
We chose this cruise because of the itinerary and the length (9 nights). We are retired and love to cruise and wish Royal Caribbean did more longer cruisers (we sometimes do back to back on DIFFERENT ships). We do not like to stay on the same ship for back to back cruises because the entertainment is one of our favorite activities and it is repeated. I will admit that the Ice Show was so good on the Navigator that I saw it three times! My husband did not - went to the casino instead. We love the ABC islands (Aruba, Bonaire and Curacao). Snorkeling is our favorite activity off of the ship and Bonaire cannot be beat. We usually book the Seacow Double Dip day excursion through the ship but Royal Caribbean has an age limit of 75 for snorkeling so we cannot book through them next time. Highly recommend the Seacow - you are in groups of 10 people at a time and they are very professional and also lots of fun. The Navigator is an older ship but we love the size and especially the swimming pool in the Solarium. Plus the hot tubs are hotter than on some of the newer ships. The staff were very friendly and the food was fantastic. We always eat in the main dining room at night and usually ate there for lunch. Highly recommend this cruise! Read Less
6 Helpful Votes
Sail Date: January 2018
Cold, impersonal staff and crew. Cold, undercooked food. Few activities. Crowded activities because there were so few. Poor scheduling of events. Rude cruise directors. Thankful that it wasn't my first cruise because I'd ... Read More
Cold, impersonal staff and crew. Cold, undercooked food. Few activities. Crowded activities because there were so few. Poor scheduling of events. Rude cruise directors. Thankful that it wasn't my first cruise because I'd never cruise again if it were. As it is I'll never cruise Royal again. This was our second Royal cruise and the first one was bad too when it came to the personality and professionalism of the staff. But since that was a new ship we gave them the benefit of the doubt because they were still learning the ins and outs of that ship. But the second time showed us that it has nothing to do with the ship, but with how the crew are trained in customer service. Smiles and hellos go a very long way, but we almost never ever saw a smile and only one staff member ever said hello to us first. With everyone else, we had to initiate a greeting. And don't get me started with the eye rolls and sighs of the people that work Guest Services. The nice staff were the ones cleaning the rooms. The ones that were actually supposed to interact with the passengers left a lot to be desired. And the water pressure in the shower was very poor. It took 6 minutes for the hot water to come up. Read Less
3 Helpful Votes
Sail Date: January 2018
This was our first cruise and wanted to try the virtual balcony and had good pricing.We were on the Navigator of the seas in a virtual balcony room. We had poor weather for everyday and ship movement to the point the pools were overflowing ... Read More
This was our first cruise and wanted to try the virtual balcony and had good pricing.We were on the Navigator of the seas in a virtual balcony room. We had poor weather for everyday and ship movement to the point the pools were overflowing onto the deck but the staff were great and did everything they could to make the guests comfortable. Ship is showing some wear but is nice and has lots of things to do on-board.We went to many shows and inside events since the pools were closed and it was cold out making it hard to sit and watch outdoor movies. The one thing I didn't do was bring enough long pants or any sweaters with me since I figured the Caribbean would be warm. Do yourself a favor and bring some anyways since the winds and weather can make even warm Caribbean feel cold after being outside for a long period of time. Read Less
3 Helpful Votes
Sail Date: January 2018
Wanted to go to the Southern Caribbean. Cruising on our way down to the ABC islands we ran into some very rocky waves. Plus it was chilly. The captain made the decision not to stop at Laberdee RC private island. So we kept cruising to ... Read More
Wanted to go to the Southern Caribbean. Cruising on our way down to the ABC islands we ran into some very rocky waves. Plus it was chilly. The captain made the decision not to stop at Laberdee RC private island. So we kept cruising to curacao . We got there the evening before we were suppose to get there. The ship docked around 8:00 pm. Getting there that early in the evening was great. It gave us some evening time in Curacao. Such a pretty town at night. Nice decision to get there early. The cruise was wonderful. Best cabin steward ever have had on any cruise. Food was great. All around great cruise. Only thing upset about is the spa. Had some acupunture done, Plus bought some health supplies from the spa. These two items were pretty expensive. Charged these to my sign and sail card. End of cruise was billed to my credit card. Now I notice these two charges are pending coming through again. Worse thing these charges have already been taken out of my account again. Since its pending just have to wait for them to release back to our account. Dont think its right to take charges out twice. My word of advise watch your charges through the spa. Read Less
3 Helpful Votes
Sail Date: January 2018
The ship was very clean. The grand suite was very roomy. The service staff was great. The entertainment was ok. Dinner in the main dining room was good. Had to pay extra to eat at the other restaurants on the ship. The drink package ... Read More
The ship was very clean. The grand suite was very roomy. The service staff was great. The entertainment was ok. Dinner in the main dining room was good. Had to pay extra to eat at the other restaurants on the ship. The drink package cost was to expensive. I traveled with 7 other adults and we were bored. We seen a couple shows but the activities on the boat was not all that great. The ports was just shopping, no beach. You had to pay again for a ride to a beach. I wanted to hit the beach and get some sun not pay someone to take me there Im at a port with water everywhere. I don't think I will be going on another cruise if this is the way it is on other cruises. I could paid less and just went to Florida beaches. I hope they read these reviews. Read Less
3 Helpful Votes
Sail Date: January 2018
I have gone on over 10 Carnival cruises and 3 NCL cruises in the past. This was my first time on a royal ship. I haven't done royal in the past due to high prices than normal but receiving a free trip I obviously wasnt going to turn ... Read More
I have gone on over 10 Carnival cruises and 3 NCL cruises in the past. This was my first time on a royal ship. I haven't done royal in the past due to high prices than normal but receiving a free trip I obviously wasnt going to turn it down. Embarkation Was smooth from Miami and was on the ship by 11:15. Got the drink package online ahead of time and saved 20%. Was definitely worth getting for a 5 day cruise. Wifi was 80$ for the 5 days and was pretty good. Much better than Carnivals. Room was a inside room but nice and my room steward was great. Room was done twice a day before 11:00 and 7:00. The breakfast food at the windjammer was surprisingly very very good. A lot of bacon, scrambled eggs, sausage, fruit and much more. As well as multiple omelette stations. The quality of the food exceeded my expectations. I purchased a 4 night specialty dining package before the trip and saved 20% on that as well and all 4 specialty restaurants were outstanding. The steakhouse had great apps and sides as well as a 16 ounce Rib eye that was incredible. Both the Italian and Mexican restaurants were very very good. The Japanese is A La Cart so with a dining package you get $35 to spend and anything over you pay the difference. Food was very good but without a dining package I would not of eaten there. Prices for a cruise A La cart restaurant were much higher than I was expecting (5 pot stickers for $8.) The dinner my 5th night at the buffet had a prime rib carving station and all the food looked great. Overall the food was one of the best parts of the trip which is never a bad thing. The ship was in excellent shape and condition on all the floors especailly the 5th floor where all the shops and the Ben and Jerrys was. I thought the ship was 5-6 years old but then found out it was turning 16 this year. So kudos to the staff and Royal for keeping the older ship in great shape. The on board entertainment was good. There is a ice skating rink on board so during sea days you can skate and during port days they did a show which was also good. The live music was very good and had all different types of genres. Country, rock, jazz, and of course leaving fro Miami Hispanic/salsa music which was very good. The outside pool deck was very nice and had 2 bars with multiple bartenders in each for pretty quick service. The ports were fine. Ive been to Cozumel and Costa Maya many times each so I did a walk around both and went back into the ship. Getting off the boat was very easy and smooth. I always take my own luggage off the ship and the people that chose to do that were the first ones off so once we got cleared to leave I was off the boat and done with immigration in less than 15 minutes. Cant ask for much more. The only dissapointing thing with this ship is that I was told at one point across from the Pub on the 5th floor there was a sports bar. Im a big sports fan and there was playoff football going on. Turns out they turned the sports bar into a vineyard or a wine bar. There was no more than 2 or 3 couples in there at a time. There were some places to go watch the game but only 1 or 2 TVs and of the smaller size. Every cruise ship should have a sports bar and its too bad they decided to get rid of there's for a bar that doesnt get much use. Overall it was a good cruise that exceeded my expectations and Will for sure for the right price be willing to cruise again with Royal. Read Less
1 Helpful Vote
Sail Date: January 2018
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and ... Read More
I booked this cruise back in June 2017 for sailing in January 2018. I found a great deal on the Royal Caribbean website and told my friends. It was a 48 hour sale and a bunch of us ended up booking the cruise, in total it was 19 adults and 6 kids. This was my first experience on Royal Caribbean. In the past 13 months, I travelled on Holland America and Silversea with my father. I'm in my early 30s, single and not married. I planned to share an interior cabin with my roommate. About a month later, another friend asked to share our room and we switched to an interior room with pullmans. We live in South Florida, about an hour away from the Port of Miami. We left our house around 10:30am on embarkation day and arrived about 11:30am. We dropped our bags off with the porters and 4 of us waited at the terminal, while 2 people parked the car in the cruise parking garage. We previously discussed parking offsite but decided that we would just split the cost of parking and enjoy the convenience of parking at the port. It took about 10 minutes for us all to meet up again to enter the terminal. We entered the terminal about 11:45am. We had to show our SetSail passes and passports to enter. Then we went through security where they checked our carryons, there were no lines to enter or security. Then we proceeded to check in. We went to the Gold line since we had previous cruisers. There were about 3 groups ahead of us in line, be we got to an agent within 5 minutes. Some of our friends we saw outside the terminal went to the regular line. It took them about 20 minutes. We all boarded the ship together and went straight to the Windjammer. It was about 12:15pm. One of my friends went directly to the fitness center. Although busy, we were able to find a table for 6. As we finished lunch, they made an announcement that the staterooms were now available. That was about only a couple of minutes before 1pm. We went to the cabin and found it pretty roomy despite it being an interior cabin for 3 adults with suitcases. I knew I needed to lower my standards since my last couple cruises were in suites with rooms more than double the size. We all found the rooms to be quite adequate in terms of storage space and size, but we spent very little time in the rooms during the day. I will say that the WORST part of the cruise was the MATTRESS. It wasn't just a little uncomfortable. It was the worst that ever slept on. It was actually painful to rest on my side. I started to sleep on top of the comforter and it helped slightly. The ship itself appears to be in good condition. I enjoyed most of the bars and venues on board. I did not spend much time on the pool deck because it was windy and chilly, which is not uncommon for this time of year. Plus I'm from Florida so I didn't feel the need to go to the pool. The hot tubs were very crowded though because the pools were cold. Also, I felt that the ship never seemed too crowded. There also weren't tons of kids since winter break was over. I really enjoyed the activities director, Daniel, and activities staff member Carlos. They were both hilarious. I went to both adult comedy shows and The Quest. I found them to be entertaining. The Disco Inferno was awesome. You have to get to trivia very early since it is held in the Schooner bar and it's not very big. Tables fill up 15 minutes before. The food wasn't amazing in the Main Dining Room and especially the Windjammer. I enjoyed my meals in the MDR, but I only went to Windjammer for breakfast if possible. I went to lunch a couple times and was not impressed. I did make myself a nice cheese plate before dinner. The best dining venue is Sabor. The margaritas are included in the deluxe package and were fabulous. I had 3 at dinner! We had 10 people at dinner in Sabor and they brought us out everything on the menu to sample. I also had sushi at Izumi that was very good and did the sushi making class. It was worth the money since you got a lot of sushi for your money. Brasserie 30 in the MDR on sea days is the best spot for lunch! The service is great! I really enjoyed our room attendant and waiter in the MDR. The bartenders were all excellent too. It was so easy to get a drink all of the time. We got our drink package for $41/day plus 18% gratuity about 3 months in advance during a sale in cruise planner. It was worth the money!! Our cruise went to Costa Maya and Cozumel. We did not prebook any excursions. My friends did the adventure park in Costa Maya. There are a bunch of places to book excursions when you get off the ship. I walked around the port area. I was disappointed with the "tex-mex" food options, since I wanted authentic food. There isn't anywhere else to go besides the port. It was fun to walk around and explore. Our ship was the only one in port. In Cozumel, we walked off and rented a 15 passenger van from Hertz (note that the cars are manual shift). It cost about $200. We drove to the San Gervasio Mayan ruins. It was a 30 minute drive on very well paved roads. It cost $9.50 to see the ruins. We drove around the island a bit before going back to the ship. Our friends had kids and they were in Adventure Ocean during the evenings. We had the 8pm MDR dinner. The ones that were 5 and younger usually ate in the Windjammer and then went to Adventure Ocean and one went to the Nursery (23 months). The kids ages 6-9 ate dinner in the MDR and one of their parents would drop them off at Adventure Ocean and come back. They ordered the kids' meals as soon as we sat down and they usually came by the time we had appetizers. They nursery closes at 12AM, but time has to be reserved in advance. Only one time they had to pick up at 11pm, but they were able to get time each evening. Adventure Ocean has babysitting from 10pm-2am. They were usually asking to go to Adventure Ocean so they didn't have to sit with us through dinner. There aren't many, if any, activities for children in the evening except in Adventure Ocean. I also got a spa service when we were in Costa Maya. I did the special for $129 for 75 minutes which included a 50 minute Swedish back massage, facial, back exfoliation, and scalp massage. The specials are only advertised on port days in the daily compass. I would go again, but I would read reviews about the beds for the ship. I enjoyed everything else about the cruise. I would also skip the Windjammer for all lunches since I really didn't like it. It's perfectly fine for breakfast though. Read Less
5 Helpful Votes
Sail Date: January 2018
Wanted to try this ship. Good value. Wanted to visit Costa Maya. Embarkation was a bit disorganized. Broken escaltor meant having to use one elevator to get to the check in hall. Smooth going with RCCL after the elevator. We enjoy ... Read More
Wanted to try this ship. Good value. Wanted to visit Costa Maya. Embarkation was a bit disorganized. Broken escaltor meant having to use one elevator to get to the check in hall. Smooth going with RCCL after the elevator. We enjoy the activities, food and wait staff service (Roy and Wu), the nightly shows and especially the ice shows, the music in the lounges (Simon John and the Nav band), the enrichment activities (Daniel Edward), ship layout and size(not too big and not too crowded and the Promenade), Peek-a-Boo bridge is a favorite. Missed opportunities to dance in the Star Lounge though. Roy and Wu in the My Time Dining Room. Michael Kelly Martin, our room attendant and was particularly attentive and responsive to our needs (loved the towel animals!) Daniel Edward for his enrichment activities , overall activities and his filling in for the cruise director while the CD was ill, Rosebeth in Windjammer. All were excellent and greatly added to our enjoyment of the cruise. Shows: Welcome Aboard - a bend of headliner comedian and short performances by the Navigator Singers and Dancers and the (great) Band! Ballroom Fever - performances from the featured ballroom couple, Andrii and Tetiana, the Navigator Singers and Dancers and Band! All Access - contemporary entertainment with performances from the ballroom couple, Andrii and Tetiana, the Navigator Singers and Dancers and Band! Ice Dancin' - spectacular ice show. How do they do all those moves on such a small sheet of ice? Good Dining Room meals: salmon, beef tenderloin, spicy pork, love those cold fruit soups for appetizers! Many of the main dining room offerings are also available in the Windjammer for dinner. The chocolate bread pudding in W'jammer was good, the tiramitsu and cheesecake in the MD room were good. Great time with Simon John in the Schooner Bar each night. Good music selections (getting tired of Sweet Caroline repeated requests though.) Friendly came to say Hi most nights to passengers during breaks. Star Lounge had various jam session with members of the Navigator Band playing with entertainers from the other lounges. Hugh and Henry were full of energy and fun! Go see Daniel Edward enrichment session on mindfulness if you like this sort of thing. He was interesting and engaging and funny! Good selection of snacks in Cafe Promenade. We were so busy that we didn't play mini golf for the first time in ten (10) cruises. We had a great time and hope you do also!!! Read Less
5 Helpful Votes
Sail Date: January 2018
Having sailed on this ship nearly 10 years ago we were looking forward to the amazing time we had previously. Unfortunately we found that the ship is a little worn, a little dirty, especially the hallway carpet near our room, deck 6 ... Read More
Having sailed on this ship nearly 10 years ago we were looking forward to the amazing time we had previously. Unfortunately we found that the ship is a little worn, a little dirty, especially the hallway carpet near our room, deck 6 forward, starboard side. I have to also say the staff for the most part were not very friendly and often times were very short with conversation. We are platinum Crown & Anchor Society members and although during our on-board recognition event we were told we we the "backbone" of Royal Caribbean's success, I don't feel were were treated as such. This morning during debarkation, we were instructed to report to Studio B for departure. We did such at 7:45 a.m., however we could not hear any of the instructions for debarkation. I finally stood up and walked toward the lobby and heard they were calling luggage tags #16-?. We had luggage tag #5. So much for priority debarkation. We stood in the same long tedious line that snaked through the dining room like everyone else. Over all the trip was just o.k. Read Less
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 0.0
Dining 4.5 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.5 0.0
Value For Money 4.5 0.0
Rates 4.5 0.0

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