Sail Date: January 2018
I chose the cruise because I had never embarked from Tampa Port. Unfortunately, there were fog issues and we were delayed in our departure and daylight was limited. I wish I would have asked for a seat by the window in the dining room ... Read More
I chose the cruise because I had never embarked from Tampa Port. Unfortunately, there were fog issues and we were delayed in our departure and daylight was limited. I wish I would have asked for a seat by the window in the dining room but it was an after thought. The food in the dining room was very acceptable and I didn't feel a need to go to any of the Specialty restaurants. The Entertainment was out of this world. I am a diamond member and I would rate this the best I have ever seen. New York couldn't have done any better especially on the last night. I will be back on the ship in March and look forward to seeing a repeat performance. I was in Cabin 4004 and was concerned being at the front of the ship for bad weather. We did have some high waves and the room was comfortable. The negative was the casino. They have card readers that are difficult to use. They are going to be replaced in April, 2018. Read Less
1 Helpful Vote
Sail Date: January 2018
First-time cruisers, and we were blown away! Chose Brilliance for the length of cruise — 5 nights — and the ports of call — Grand Caymen and Cozumel. Fell in love with this boat and her crew! This boat is beautiful, ... Read More
First-time cruisers, and we were blown away! Chose Brilliance for the length of cruise — 5 nights — and the ports of call — Grand Caymen and Cozumel. Fell in love with this boat and her crew! This boat is beautiful, elegant, and exciting. Can’t even describe the exhilaration we felt walking up to the ship, and that feeling never left! Went earlier than our embarkation time and breezed through the line in less than 20 minutes. We’re quickly enjoying the Windjammer, and cleared to go to stateroom by 1:30. Carried our own bags off and we’re through customs and curbside by 8:00 in the morning. Enjoyed the shows, the games, the excursions and the sea days. Never felt crowded. Staff went out of their way to make us feel like royalty. Were still discovering new things to see and do on the last day of cruise. Dining was an experience. Windjammer is quick, delicious and plentiful. Minstrel Dining Room was excellent in terms of service, selection and quality. Tried many new dishes. Even had lobster although another guest had told us RC didn’t serve it on a 5-night cruise. Had a great time visiting with new friends and taking a couple of hours to have elegant meals. Alexandra is an incredible server, and head waiter Anthony worked hard to accommodate us on the night we came in late from excursion. We shopped on Grand Cayman. Found great souvenirs. Didn’t buy anything big, but we enjoyed getting the charm bracelet and charms from the different stores following treasure map from the ship. Planned on going to Royal Palm for the rest of the time. Taxi driver recommended public beach instead. It was perfect. Their were bathrooms. And we got a delicious meal of jerk chicken and pork from a guy cooking on the beach. In Cozumel, we did the Climb the Coba Pyramid and Swim in a Cenote excursion from Royal Caribbean. Yes, there was a lot of travel to and from Cozumel. Yes, we were in a hurry at each place. But oh my goodness, what memories and what views and pictures! Do it!! And make sure to pay for the Royal Caribbean excursion on this one; a private tour could easily have you missing the boat. Read a lot of reviews while researching and preparing for cruise, and many people feel the need to point out negatives. We didn’t have any! 29 years of marriage, and this was the time of our lives so far! We traveled without kids, and Brilliance was the perfect couple getaway! This time of year, there were not a lot of children. Can’t wait to take our kids on a cruise now, but this first one was for Mom and Dad. Relax and pick this ship; a great vacation awaits you! Read Less
1 Helpful Vote
Sail Date: January 2018
The activities and shows were great! The bands could have had a better selection of music, they played the same songs each night. The cigarette smoke was so bad in the casino that you could not go anywhere near it you could smell the smoke ... Read More
The activities and shows were great! The bands could have had a better selection of music, they played the same songs each night. The cigarette smoke was so bad in the casino that you could not go anywhere near it you could smell the smoke as far away as the elevators. Very small pool, very disappointing, and smoking is allowed on deck, it is designated areas but the cafe and towel service was right next to the smoking. The stateroom was great, staff was great. Food was wonderful, but the main dining room should have better options for vegetarians, just my opinions than soy meatballs with lentil chili, while the other guest were offered lobster and prime rib. Balconies were being serviced with fresh varnish while we were on board, you had to close your curtains and could not use the balcony. This should not be done during the cruise, guest pay good money to have a balcony and should have access to it throughout the cruise. Read Less
1 Helpful Vote
Sail Date: January 2018
we stay with Royal because of the excellent experience, our wait staff in the dining room was above and beyond. They were there to provide anything requested.\'very polite and informative as to the next days schedule. My only suggestion ... Read More
we stay with Royal because of the excellent experience, our wait staff in the dining room was above and beyond. They were there to provide anything requested.\'very polite and informative as to the next days schedule. My only suggestion would be to provide more ramps in the solarium area. Seating was not always available near a ramp and it was difficult to get to restrooms because of my handicap walking.. The interior rooms are definitely not acceptable for anyone using a walker, electric chair. there was always housekeeping carts and/or maintaince equipment in the hall way during the daytime hours anyone with a walker found it impossible to get thru. Perhaps a handicap section could be created in the centrum allowing us to also enjoy the entertainment and beverages available. Handicap seating in the theater needs to be extended to allow for companion seating. The express Exiting the ship is very good. Read Less
Sail Date: January 2018
We had a 5-night cruise to Cazumel and Grand Cayman. Overall, the experience was good. Some highlights were the main dining room and our wait staff (excellent) and a few of the entertainment options. The excursions into Cazumel (the ... Read More
We had a 5-night cruise to Cazumel and Grand Cayman. Overall, the experience was good. Some highlights were the main dining room and our wait staff (excellent) and a few of the entertainment options. The excursions into Cazumel (the beach) and Cayman (sea turtle experience) were terrific! Other things of interest - Explore the ship - find the helipad, check out the different bars and activities. Go to the headliner shows - we had a comedian who was good, and the last night adult scavenger hunt was fun. The silly things by the pool were great too. Latte-tudes was great (if you have the drink package). They were fast & friendly. Some things could be improved - there was a lot of 70s music and it was often extremely loud. Loud 70s music would be good if you actually liked 70s music, but... Our movie selections in the cinema were weird - we had Flatliners over and over until the last night when they started a newer, better film. Why not mix it up? The elevators - a mix of long delays until the next one comes, lots of people who don't seem to understand "The door is open, now walk in" and the loud music by the main elevators meant: take the stairs a lot. Our room had a plumbing issue (apparently our neighbors flushed tissues over and over even after asked not to by the staff). That was terrible, but they fixed it each time. Please use toilets only for what toilets are for, and if you do have any issues, go talk to Guest Services and let them make it right. Advice - - Buy a drink package and go nuts. You'll be glad you did - they all include bottled water, and recycling is everywhere. Just be aware that the mid-level drink package for 4 people was about $600. - Sign up for a shore excursion. - If you are walking off the ship (carrying your luggage), be patient. It seemed disorganized, but in the end, it was fast enough. - Parking there is easy but $15/day. - They really push eating at a special restaurant, but the dinner service was pretty good. Ask the waiter for recommendations. - They offer a behind-the-scenes tour of the kitchen on the days at sea - if you like cooking, sign up. Of course, it costs extra. - Almost everything has a price, and almost every price has an added 18% tip. Everything, even if it's not something you would normally tip. - The rooms are small, but there are little places to store anything and it seems good enough when you're on the ship. They really worked! And, you probably packed too much. Don't overpack - we all did. - If seating is tough to find at breakfast or lunch, sit in a different area (like the Cantina) - you are allowed to. Read Less
Sail Date: January 2018
We sailed on the Brilliance of the Seas, the ship was updated in most places and always clean. We stayed in a junior suite and enjoyed the comfort it provided. The staff in the dining room and winjammer made the experience great! Iwan was ... Read More
We sailed on the Brilliance of the Seas, the ship was updated in most places and always clean. We stayed in a junior suite and enjoyed the comfort it provided. The staff in the dining room and winjammer made the experience great! Iwan was such a pleasure to see every night, greeted everyone with one of the biggest smiles, and truly seemed happy to help. The entertainment was hilarious. The cruise director and activities director were such a great asset to this cruise. The service was pretty good overall. Our housekeeper didn't really provide the Royal Caribbean/cruise experience. The room was clean, but he seemed too busy to speak when we saw him and only made one towel animal the entire 5 day cruise. That's nothing really, but is always fun to see when you return to your room at night. Grand Cayman was beautiful, but the Fury Catamaran in Cozumel is a must do. Angel and his staff really showed everyone a great time. They were friendly, fun and knew exactly how to get the party started! Angel, his crew and the excursion was the highlight/center point of fun for our trip. Would definitely go on again. Read Less
Sail Date: January 2018
This was a 25 person Family Cruise. Very boring and over priced. The Brilliance of the Sea had a very tired feeling to it and it seemed to be all about the tips. The dining room food was not very good. Small portions and not very ... Read More
This was a 25 person Family Cruise. Very boring and over priced. The Brilliance of the Sea had a very tired feeling to it and it seemed to be all about the tips. The dining room food was not very good. Small portions and not very tasty at all. Service was very good at the table but overall the food was very poor in quality and taste. There was only 1 hot tub for adults and it was always full with a waiting line. There was alteration at the customer service area with a drunk person on the last night of our trip and there didn't seem to be any security available at all. When we inquired who was in charge we were told that they didnt know but they managed to get some sort of manager out of bed to come talk to us. We did file a report but not sure what came out of it. I would not go on this ship again. Read Less
Brilliance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.8
Entertainment 3.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 4.1
Family 3.0 4.1
Shore Excursion 4.0 3.8
Enrichment 3.5 3.4
Service 4.0 4.3
Value For Money 4.5 3.8
Rates 4.0 4.0

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