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Crystal Symphony Cruise Reviews

Crystal
Crystal Symphony
Destination
Departure Port

Traveler rating

Excellent

183

Very Good

62

Average

34

Poor

20

Terrible

9

Cruise type

9 Crystal Symphony Cruise Reviews


Bodie of Perth avatar

Bodie of Perth

1 Review Written

32 Helpful Votes

A cruise to forget; it was that bad.

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We booked a Sea Breeze suite on deck 9 in mid 2017. These suites were created when the ship was refurbished in October. 14 days before we were due to step on board our agent was told by Crystal that due to ...
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Sail Date January 2018


Mervat1 avatar

Mervat1

1 Review Written

13 Helpful Votes

So Over Stated: Bad Value for Your Money, Bad Customer Service

I have cruised Crystal for the last few years and had many friend joining me every year from all over the world , this was our meeting place once or twice a year I have a very stressful job going on vacation to ...
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Sail Date March 2015


Funpetiza avatar

Funpetiza

1 Review Written

20 Helpful Votes

Poor quality for the price

I was very very disappointed with Crystal. I took the advice of the travel agent but now realize that she might have recommended it because she gets a bigger kickback from them. I have been on many cruise ships of ...
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Sail Date August 2015


iclcharlie avatar

iclcharlie

1 Review Written

20 Helpful Votes

Cruise to Hell

We have cruised since 1995 each year. We were sold this cruise as a luxury cruise and it was anything but....poor service in the dining room as well as very poor trained staff. Wife insulted by server and water ...
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Sail Date September 2015


Olapaz avatar

Olapaz

1 Review Written

15 Helpful Votes

It was pure hell.

I was assuming that the high price somehow assured the level of quality that you can find on Seabourn...trust me it does not. This ship is dated and dirty throughout. The decor is a worn holiday inn, circa 1980. ...
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Sail Date August 2015


coastcashier avatar

coastcashier

8 Reviews Written

66 Helpful Votes

Not even a Four Star Ship

They could not make a Room Access Card for my wife that worked for five days. They kept blaming her for demagnetising the card when for 21 cruises we have worn our card in a Lanyard around our neck. Could not get ...
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Sail Date April 2015


paul.howe avatar

paul.howe

1 Review Written

19 Helpful Votes

A Very Disappointing Trip

30 cruises with Regent/Seabourn/Silversea/Oceania etc and the second trip with Crystal. Clearly Crystal has many fans, who appear not to have travelled with many other lines. Boarding was chaotic, 900 people ...
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Sail Date May 2015


maverick600 avatar

maverick600

1 Review Written

4 Helpful Votes

First time on Crystal....Never again!!!!!

We were on the Crystal Symphony v2226 Oct 21-Oct 31 Montreal-New York. We flew out of Newark on Friday to get to Montreal early. Our flight was delayed but we got there that night. Checked in to the Fairmont ...
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Sail Date October 2012


Raygun501 avatar

Raygun501

1 Review Written

52 Helpful Votes

Now that I have your attention!

Like some people, I read negative reviews before I read positive ones. Given, that I have already made a selection, I want to see what I failed to notice when I first made my choice. I read the previous negative ...
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Sail Date January 2019


Crystal Symphony Ratings

CategoryEditorMember
Cabins4.03.9
Dining4.54.5
Entertainment4.54.3
Public Rooms5.04.5
Fitness Recreation4.54.1
Family4.03.2
Enrichment5.04.3
Service4.04.6
Value For Money4.03.9
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