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Crystal Symphony Cruise Reviews

Crystal Symphony
Departure Port

Traveler rating



Very Good








Cruise type

34 Crystal Symphony Cruise Reviews

Zebra2 avatar


6 Reviews Written

65 Helpful Votes

Horrible suite/very good food


We have previously sailed on Crystal Serenity. Both cruises our suite was beautifully furnished and very comfortable. Since we had cruised the Bahamas in past years, we wanted a different itinerary. So we decided ...
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Sail Date December 2019

Gillpolo avatar


3 Reviews Written

63 Helpful Votes

Huge Disappointment

We chose Crystal this time as it was the choice of my sister in law who had sailed with them before. Unfortunately she had not sailed with any other cruise line so thought they were fabulous without comparison. ...
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Sail Date May 2019

chaunceyb avatar


3 Reviews Written

10 Helpful Votes

New Orleans to Rio de Jainero Cruise

This was our eighth cruise on Crystal and overall we really enjoyed this cruise and the Symphony. Their crew are just wonderful and the food was great, including the new venues added. Giving it an average for ...
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Sail Date January 2019

Ritergal avatar


2 Reviews Written

7 Helpful Votes

Crystal Symphony was largely disappointing

My husband and I decided to join a friend on a five-week cruise on Crystal's Symphony. She gave it glowing reviews and we were excited about the trip from Auckland across the Pacific to Valparaiso. That dream soon ...
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4 photos

Sail Date March 2018

EnchantedTraveller avatar


1 Review Written

6 Helpful Votes

Serious maintenance problems

The service, the entertainment, the lectures and the activities were excellent. The service was exceptional! The best I have seen. The food was good. Above average. It was not consistent. Sometimes the food ...
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Sail Date March 2018

amer_can avatar


1 Review Written

9 Helpful Votes

Jury is still out..

This cruise, Symphony/ So Africa was a bucket list add on to a remarkable safari experience..As the title says the jury is still out.. Pros; beautiful ship, great staff, super spa, casino that was fun but only ...
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Sail Date December 2017

f2s avatar


10 Reviews Written

43 Helpful Votes

Half as good as expected.

I judge this cruise against my previous Crystal Serenity trip, a few years back. The old ship felt old despite the recent expensive makeover/dry dock. At times I thought there was an odd vibration even on deck ...
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Sail Date December 2017

DevonDame avatar


1 Review Written

19 Helpful Votes


I have cruised often as a solo traveller but this is the first cruise line, in my experience, that completely ignores the needs of those travelling alone. A welcome cocktail party, afternoon tea party or coffee ...
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Sail Date December 2017

Review King avatar

Review King

1 Review Written

7 Helpful Votes

Luxury Disappointment

After doing a previous Crystal Cruise, we opted to go on Symphony. This was the first cruise after an upgrade to the ship. The ship, crew and staff were not ready. Delayed beginning and food quality varied widely. I ...
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Sail Date October 2017

sbsb13 avatar


2 Reviews Written

27 Helpful Votes

Crystal Symphony was not quite a full orchestra for us

We chose to take a short "taster" cruise from Dover for 6 days in order to try out Crystal cruises. We have sailed regularly on Seabourn and Silversea ships as well as trying other brands such as Celebrity, Cunard, ...
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Sail Date August 2017

SCreeker avatar


1 Review Written

20 Helpful Votes

Disappointing Experience

I chose this line for the first time because of its prior reputation. I have traveled several times on Silversea and Seabourn and wanted to try Crystal. The Symphony is a lovely ship although considerably larger ...
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Sail Date June 2017

sssxguy avatar


7 Reviews Written

49 Helpful Votes

Lovely ship but unfortunately left disappointed

Crystal Symphony is an appealing ship, well maintained and spotlessly clean. It’s large enough to have a variety of dining and entertainment, yet small enough to get on and off easily. Service was unfussy and ...
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Sail Date May 2017

Gourmet Gal avatar

Gourmet Gal

3 Reviews Written

32 Helpful Votes

Not Quite Lux

Chose this sailing for an interesting itinerary and read many rave reviews about Crystal. Have previously sailed Silversea and The World Ship so I am very familiar with the luxury category. Crystal just did not ...
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Sail Date May 2017

jamesm avatar


5 Reviews Written

20 Helpful Votes

Crystal - meh, not what it once was

This was our 45th cruise and our 3rd cruise on Crystal. We were intrigued by the itinerary - from Reykjavik to Portsmouth. The weather, admittedly, was dicey for the entire time (cold, windy and frequent showers) ...
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Sail Date May 2017

aniger avatar


1 Review Written

1 Helpful Vote


We were excited to take our first Crystal Cruise as Crystal is known to be the "top of the line" in cruising. We found our cabin to be adequate but cramped and dated. The bathroom was above average. While the ...
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Sail Date February 2017

Gerko avatar


3 Reviews Written

12 Helpful Votes

Not up to expectations

A mix of good and bad. The service was generally excellent. The onboard lecturers were very good. The Palm Court is a lovely room with excellent staff and quickly became our room of choice on board. The food, in ...
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Sail Date January 2017

PaulaJK avatar


3 Reviews Written

75 Helpful Votes

Below Expectations & Previous Experiences

We are well 'crystallized' but found this cruise below expectations. Embarkation was well organized although no one especially greets or escorts you once you step on board. Our cabin was well maintained and serviced ...
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Sail Date July 2016

randalljay avatar


3 Reviews Written

25 Helpful Votes

Not 6 Star

We travelled with friends but the ship stopped at smaller ports which gave us a chance to see some wonderful things. My review, however, is based on Crystal's claim to be a 6 star line. We normally travel on ...
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Sail Date May 2016

Mrs Worldly avatar

Mrs Worldly

2 Reviews Written

23 Helpful Votes

The $55,000 dollar Hot Dog

Given that crystal push the " voted worlds best cruise line" tag. We fell for it and were expecting a fantastic time. The highlight of which was billed as NYE in Rio de Janiero for the fireworks. All ...
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Sail Date December 2015

alpina avatar


3 Reviews Written

13 Helpful Votes

Save your money for something better

Fell for all the Propaganda in the Magazines etc where it said 5 Stars and Delux. And also because it was discounted for single Travelers. It was a 13 day cruise not 19, Istanbul to Rome but started in ...
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Sail Date May 2016

samuelsships avatar


1 Review Written

23 Helpful Votes

Advertised as 6 Star+ ....... Reality 4 Star

Crystal gets such wonderful reviews that I definitely wanted to experience the line and its self proclaimed 6*+ cruising. The itinerary was perfect for us as we prefer long times at sea. Dining: The food on ...
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Sail Date March 2016

Spysmum avatar


31 Reviews Written

343 Helpful Votes

Crystal lost its shine.

We have enjoyed several Crystal cruises in recent years, so confidently booked the interestingly routed Tokyo to Vancouver crossing, with an itinerary that visited Russia's Far East, and along the entire Aleutian ...
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Sail Date April 2015

miduschi avatar


1 Review Written

6 Helpful Votes

Disappointing Crystal Cruise

We were first time cruiser on Crystal having sailed many times on Seabourn, Silverseas and Cunard. In our view Crystal is no way competitive. Embarkation was rather slow. Food quality was average, very often food ...
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Sail Date December 2014

rhdpp1 avatar


1 Review Written

4 Helpful Votes

Bali to Singapore

I was not impressed with the ship. I have been on only three cruises prior to this one and these have been Caribbean cruises. The ship was old and tired. The food was close to being horrible (the entrees were always ...
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Sail Date January 2015

Jonelly avatar


3 Reviews Written

67 Helpful Votes

First Time Impressions

Went on a "test drive" with Crystal after hearing positive things from acquaintances that sail repeatedly with them. We are long time Silversea and Seabourn loyalists, more so Seabourn nowadays. The itinerary from ...
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Sail Date December 2014

Crystal Symphony Ratings

Public Rooms5.04.5
Fitness Recreation4.54.1
Value For Money4.03.9
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