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Crystal Symphony Cruise Reviews

Crystal
Crystal Symphony
Destination
Departure Port

Traveler rating

Excellent

183

Very Good

62

Average

34

Poor

20

Terrible

9

Cruise type

34 Crystal Symphony Cruise Reviews


Zebra2 avatar

Zebra2

6 Reviews Written

65 Helpful Votes

Horrible suite/very good food

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We have previously sailed on Crystal Serenity. Both cruises our suite was beautifully furnished and very comfortable. Since we had cruised the Bahamas in past years, we wanted a different itinerary. So we decided ...
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Sail Date December 2019


Gillpolo avatar

Gillpolo

3 Reviews Written

63 Helpful Votes

Huge Disappointment

We chose Crystal this time as it was the choice of my sister in law who had sailed with them before. Unfortunately she had not sailed with any other cruise line so thought they were fabulous without comparison. ...
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Sail Date May 2019


chaunceyb avatar

chaunceyb

3 Reviews Written

10 Helpful Votes

New Orleans to Rio de Jainero Cruise

This was our eighth cruise on Crystal and overall we really enjoyed this cruise and the Symphony. Their crew are just wonderful and the food was great, including the new venues added. Giving it an average for ...
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Sail Date January 2019


Ritergal avatar

Ritergal

2 Reviews Written

7 Helpful Votes

Crystal Symphony was largely disappointing

My husband and I decided to join a friend on a five-week cruise on Crystal's Symphony. She gave it glowing reviews and we were excited about the trip from Auckland across the Pacific to Valparaiso. That dream soon ...
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4 photos

Sail Date March 2018


EnchantedTraveller avatar

EnchantedTraveller

1 Review Written

6 Helpful Votes

Serious maintenance problems

The service, the entertainment, the lectures and the activities were excellent. The service was exceptional! The best I have seen. The food was good. Above average. It was not consistent. Sometimes the food ...
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Sail Date March 2018


amer_can avatar

amer_can

1 Review Written

9 Helpful Votes

Jury is still out..

This cruise, Symphony/ So Africa was a bucket list add on to a remarkable safari experience..As the title says the jury is still out.. Pros; beautiful ship, great staff, super spa, casino that was fun but only ...
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Sail Date December 2017


f2s avatar

f2s

10 Reviews Written

43 Helpful Votes

Half as good as expected.

I judge this cruise against my previous Crystal Serenity trip, a few years back. The old ship felt old despite the recent expensive makeover/dry dock. At times I thought there was an odd vibration even on deck ...
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Sail Date December 2017


DevonDame avatar

DevonDame

1 Review Written

19 Helpful Votes

THE SOLO EXPERIENCE

I have cruised often as a solo traveller but this is the first cruise line, in my experience, that completely ignores the needs of those travelling alone. A welcome cocktail party, afternoon tea party or coffee ...
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Sail Date December 2017


Review King avatar

Review King

1 Review Written

7 Helpful Votes

Luxury Disappointment

After doing a previous Crystal Cruise, we opted to go on Symphony. This was the first cruise after an upgrade to the ship. The ship, crew and staff were not ready. Delayed beginning and food quality varied widely. I ...
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Sail Date October 2017


sbsb13 avatar

sbsb13

2 Reviews Written

27 Helpful Votes

Crystal Symphony was not quite a full orchestra for us

We chose to take a short "taster" cruise from Dover for 6 days in order to try out Crystal cruises. We have sailed regularly on Seabourn and Silversea ships as well as trying other brands such as Celebrity, Cunard, ...
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Sail Date August 2017


SCreeker avatar

SCreeker

1 Review Written

20 Helpful Votes

Disappointing Experience

I chose this line for the first time because of its prior reputation. I have traveled several times on Silversea and Seabourn and wanted to try Crystal. The Symphony is a lovely ship although considerably larger ...
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Sail Date June 2017


sssxguy avatar

sssxguy

7 Reviews Written

49 Helpful Votes

Lovely ship but unfortunately left disappointed

Crystal Symphony is an appealing ship, well maintained and spotlessly clean. It’s large enough to have a variety of dining and entertainment, yet small enough to get on and off easily. Service was unfussy and ...
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Sail Date May 2017


Gourmet Gal avatar

Gourmet Gal

3 Reviews Written

32 Helpful Votes

Not Quite Lux

Chose this sailing for an interesting itinerary and read many rave reviews about Crystal. Have previously sailed Silversea and The World Ship so I am very familiar with the luxury category. Crystal just did not ...
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Sail Date May 2017


jamesm avatar

jamesm

5 Reviews Written

20 Helpful Votes

Crystal - meh, not what it once was

This was our 45th cruise and our 3rd cruise on Crystal. We were intrigued by the itinerary - from Reykjavik to Portsmouth. The weather, admittedly, was dicey for the entire time (cold, windy and frequent showers) ...
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Sail Date May 2017


aniger avatar

aniger

1 Review Written

1 Helpful Vote

Disappointing!

We were excited to take our first Crystal Cruise as Crystal is known to be the "top of the line" in cruising. We found our cabin to be adequate but cramped and dated. The bathroom was above average. While the ...
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Sail Date February 2017


Gerko avatar

Gerko

3 Reviews Written

12 Helpful Votes

Not up to expectations

A mix of good and bad. The service was generally excellent. The onboard lecturers were very good. The Palm Court is a lovely room with excellent staff and quickly became our room of choice on board. The food, in ...
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Sail Date January 2017


PaulaJK avatar

PaulaJK

3 Reviews Written

75 Helpful Votes

Below Expectations & Previous Experiences

We are well 'crystallized' but found this cruise below expectations. Embarkation was well organized although no one especially greets or escorts you once you step on board. Our cabin was well maintained and serviced ...
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Sail Date July 2016


randalljay avatar

randalljay

3 Reviews Written

25 Helpful Votes

Not 6 Star

We travelled with friends but the ship stopped at smaller ports which gave us a chance to see some wonderful things. My review, however, is based on Crystal's claim to be a 6 star line. We normally travel on ...
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Sail Date May 2016


Mrs Worldly avatar

Mrs Worldly

2 Reviews Written

23 Helpful Votes

The $55,000 dollar Hot Dog

Given that crystal push the " voted worlds best cruise line" tag. We fell for it and were expecting a fantastic time. The highlight of which was billed as NYE in Rio de Janiero for the fireworks. All ...
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Sail Date December 2015


alpina avatar

alpina

3 Reviews Written

13 Helpful Votes

Save your money for something better

Fell for all the Propaganda in the Magazines etc where it said 5 Stars and Delux. And also because it was discounted for single Travelers. It was a 13 day cruise not 19, Istanbul to Rome but started in ...
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Sail Date May 2016


samuelsships avatar

samuelsships

1 Review Written

23 Helpful Votes

Advertised as 6 Star+ ....... Reality 4 Star

Crystal gets such wonderful reviews that I definitely wanted to experience the line and its self proclaimed 6*+ cruising. The itinerary was perfect for us as we prefer long times at sea. Dining: The food on ...
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Sail Date March 2016


Spysmum avatar

Spysmum

31 Reviews Written

343 Helpful Votes

Crystal lost its shine.

We have enjoyed several Crystal cruises in recent years, so confidently booked the interestingly routed Tokyo to Vancouver crossing, with an itinerary that visited Russia's Far East, and along the entire Aleutian ...
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Sail Date April 2015


miduschi avatar

miduschi

1 Review Written

6 Helpful Votes

Disappointing Crystal Cruise

We were first time cruiser on Crystal having sailed many times on Seabourn, Silverseas and Cunard. In our view Crystal is no way competitive. Embarkation was rather slow. Food quality was average, very often food ...
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Sail Date December 2014


rhdpp1 avatar

rhdpp1

1 Review Written

4 Helpful Votes

Bali to Singapore

I was not impressed with the ship. I have been on only three cruises prior to this one and these have been Caribbean cruises. The ship was old and tired. The food was close to being horrible (the entrees were always ...
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Sail Date January 2015


Jonelly avatar

Jonelly

3 Reviews Written

67 Helpful Votes

First Time Impressions

Went on a "test drive" with Crystal after hearing positive things from acquaintances that sail repeatedly with them. We are long time Silversea and Seabourn loyalists, more so Seabourn nowadays. The itinerary from ...
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Sail Date December 2014


Crystal Symphony Ratings

CategoryEditorMember
Cabins4.03.9
Dining4.54.5
Entertainment4.54.3
Public Rooms5.04.5
Fitness Recreation4.54.1
Family4.03.2
Enrichment5.04.3
Service4.04.6
Value For Money4.03.9
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