• Write a Review
  • Boards
  • Log In
Crystal Serenity Cruise Reviews
5.0 / 5.0
Editor Rating
286 reviews
43 Awards
See all photos
Cruiser Rating
4.2
Very Good
277 reviews
Ratings by category
Cabins
Dining
Entertainment
Public Rooms
Fitness Recreation
Family
Enrichment
Service
Value For Money
Most helpful review
A refined traveler's expectations not met
"When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations. On the positive The spa services were exceptional I had the best..."Read More
Refined traveler avatar

Refined traveler

10+ Cruises

Age 60s

Filters

71-80 of 277 Crystal Serenity Cruise Reviews


Exceeded our expectations

Review for Crystal Serenity to Alaska

huntejk avatar

huntejk

First Time Cruiser

Age 60s

We have never sailed on a cruise ship but do a lot of sailing on 10-12 passenger catamarans in Europe and Caribbean. Went on this cruise because friends were gong and we always wanted to do an Alaska cruise. We booked a penthouse with verandah and all our concerns were assuaged. Despite that number of passengers, it never felt crowded. Never any lines. Extremely good about embarking and ...
Read More

Sail Date: July 2017

Departure Port: Brisbane

Cabin Type: Penthouse with Verandah

12 Helpful Votes


Alaskaaaahhhhh

Review for Crystal Serenity to Alaska

idjaffe avatar

idjaffe

10+ Cruises

Overall a great cruise. Food was the best we have ever had on any cruise-line. Drinks were properly made and served. Cabin was a little small - but we expected that. Unfortunately, the weather was not good - but the cruise can not be blamed for that. The only two small complaints - the entertainment was terrific, but way too early. We had the late seating, and most of our shows were at ...
Read More

Sail Date: June 2017

Departure Port: Darwin

8 Helpful Votes


Lovely itinerary, but the ship needs maintenance...

Review for Crystal Serenity to Alaska

johnetteve avatar

johnetteve

10+ Cruises

Age 60s

We've cruised with Crystal before and have high expectations for this cruise line. The checkin and buses from downtown to Whittier was very confusing and a big mess, with no one really seeming to know what was happening, but the buses arrived and we all got to the port eventually (our group was split over 3 buses). Cabins were ready early so we were able to unpack before dinner, which you ...
Read More

Sail Date: June 2017

Departure Port: Darwin

20 Helpful Votes


Great Alaskan Cruise - 6/19/17

Review for Crystal Serenity to Alaska

off2obx avatar

off2obx

2-5 Cruises

Age 70s

Wanted a smaller ship - had cruised on Azamara last year and liked the small ship experience. Very pleased with the Crystal experience - food and service were outstanding. So happy we made dinner reservations months in advance - we would not have been happy if we had to wait on line for the 6:30 (too early) or 8:30 (too late) seating. We were able to get reservations for 7PM - do it early! The ...
Read More

Sail Date: June 2017

Departure Port: Brisbane

Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)

8 Helpful Votes


Pacific Coast Cruise

Review for Crystal Serenity to Pacific Coastal

Kstornado avatar

Kstornado

10+ Cruises

Age 70s

We chose this cruise because it went to places we liked a couple we had not been to for a long time (Santa Barbara & Seattle). We loved the ports we visited & were very impressed with the bus service when the port was a distance from the city. Food was very good, but could use improvement in desserts & breads. We especially enjoyed eating in Tastes. The entertainment far excelled anything we have ...
Read More

Sail Date: June 2017

Departure Port: Hong Kong

Cabin Type: Deluxe Stateroom with Verandah

9 Helpful Votes


Not perfect but......

Review for Crystal Serenity to Pacific Coastal

Jayoh avatar

Jayoh

10+ Cruises

Age 60s

Crystal continue to be my preferred cruise line but there are plenty others nearly as good - and better - in some areas. The big gripe with Crystal has always been the size of their staterooms. I see they are finally addressing that in a limited way by increasing the number of penthouses and penthouse suites but, for many, its too little too late. Personally I don't mind the trade off of ...
Read More

Sail Date: June 2017

Departure Port: Hong Kong

Cabin Type: Deluxe Stateroom with Verandah

37 Helpful Votes


Relaxing Pacific Coastal on Serenity

Review for Crystal Serenity to Pacific Coastal

curtdesilets avatar

curtdesilets

10+ Cruises

Age 50s

A concise review here, we chose this cruise as just a nice one week getaway. I am a California native and my dear wife is just about, having lived here for the past 40 or so years. We have been to all of the port cities several times, so for us, not too much to explore. We were basically taking this cruise to unwind, have some great food and drink and be treated in luxury. Crystal satisfied that ...
Read More

Sail Date: May 2017

Departure Port: Hong Kong

Cabin Type: Deluxe Stateroom with Verandah

51 Helpful Votes


Almost perfect

Review for Crystal Serenity to Mexican Riviera

b1drman avatar

b1drman

6-10 Cruises

Age 60s

This was out third Crystal cruise and probably our last for a while . While the service and food were top notch , the average age of our fellow cruisers had to be well in the 80's . I'm not young by any stretch , 59 . But anywhere we went walkers , canes , rascals, wheelchairs . I'm sorry but I want to be with someone closer to my demographic. Perhaps Crystal can have themed cruises catering to ...
Read More

Sail Date: May 2017

Departure Port: Hong Kong

Cabin Type: Deluxe Stateroom with Verandah

5 Helpful Votes


Greek Isles

Review for Crystal Serenity to Europe - Western Mediterranean

EnglishRose66 avatar

EnglishRose66

10+ Cruises

Age 70s

We choose this cruise as I always wanted to go to Greece. We have sailed with Crystal many times. Initially we were ending up in Instanbul. They changed that as the cruise line deemed it not safe. The CEO of Crystal was on that cruise so that may have had something the do with it. It as changed Athens to Athens. It was a good cruise but cost us a lot to Change airfares etc to accommodate this. ...
Read More

Sail Date: April 2016

Departure Port: Tortola


Sailing with Crystal is always lovely.

Review for Crystal Serenity to Caribbean - All

PerpetuallyCcuising avatar

PerpetuallyCcuising

2-5 Cruises

Age 40s

I chose this cruise because of the itinerary - visiting places I had not visited before in the Caribbean. This was my first time sailing on Crystal Serenity and the ship was as elegant and well appointed as I expected. I did not feel as comfortable with its size, however, though this is no fault of the ship. I prefer the size and guest number of Crystal Symphony. The embarkation was not as ...
Read More

Sail Date: January 2017

Departure Port: Wellington

Cabin Type: Deluxe Stateroom with Verandah

27 Helpful Votes


Find a Crystal Serenity Cruise from $1,999

Other Crystal Ship Cruise Reviews
Crystal Esprit Cruise Reviews
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.