Crystal Serenity Cruise Reviews
5.0 / 5.0
43 Awards
Cruiser Rating
4.2
Very Good
277 reviews
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Most helpful review
A refined traveler's expectations not met
"When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations.
On the positive The spa services were exceptional I had the best..."Read More
Refined traveler
10+ Cruises
•
Age 60s
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71-80 of 277 Crystal Serenity Cruise Reviews
Review for Crystal Serenity to Alaska
huntejk
First Time Cruiser
•
Age 60s
We have never sailed on a cruise ship but do a lot of sailing on 10-12 passenger catamarans in Europe and Caribbean. Went on this cruise because friends were gong and we always wanted to do an Alaska cruise. We booked a penthouse with verandah and all our concerns were assuaged. Despite that number of passengers, it never felt crowded. Never any lines. Extremely good about embarking and ...
Read MoreSail Date: July 2017
Departure Port: Brisbane
Cabin Type: Penthouse with Verandah
12 Helpful Votes
Review for Crystal Serenity to Alaska
idjaffe
10+ Cruises
Overall a great cruise. Food was the best we have ever had on any cruise-line. Drinks were properly made and served.
Cabin was a little small - but we expected that. Unfortunately, the weather was not good - but the cruise can not be blamed for that.
The only two small complaints - the entertainment was terrific, but way too early. We had the late seating, and most of our shows were at ...
Read MoreSail Date: June 2017
Departure Port: Darwin
8 Helpful Votes
Review for Crystal Serenity to Alaska
johnetteve
10+ Cruises
•
Age 60s
We've cruised with Crystal before and have high expectations for this cruise line. The checkin and buses from downtown to Whittier was very confusing and a big mess, with no one really seeming to know what was happening, but the buses arrived and we all got to the port eventually (our group was split over 3 buses).
Cabins were ready early so we were able to unpack before dinner, which you ...
Read MoreSail Date: June 2017
Departure Port: Darwin
20 Helpful Votes
Review for Crystal Serenity to Alaska
off2obx
2-5 Cruises
•
Age 70s
Wanted a smaller ship - had cruised on Azamara last year and liked the small ship experience. Very pleased with the Crystal experience - food and service were outstanding. So happy we made dinner reservations months in advance - we would not have been happy if we had to wait on line for the 6:30 (too early) or 8:30 (too late) seating. We were able to get reservations for 7PM - do it early! The ...
Read MoreSail Date: June 2017
Departure Port: Brisbane
Cabin Type: Deluxe Stateroom with Verandah (slightly limited view)
8 Helpful Votes
Review for Crystal Serenity to Pacific Coastal
Kstornado
10+ Cruises
•
Age 70s
We chose this cruise because it went to places we liked a couple we had not been to for a long time (Santa Barbara & Seattle). We loved the ports we visited & were very impressed with the bus service when the port was a distance from the city. Food was very good, but could use improvement in desserts & breads. We especially enjoyed eating in Tastes. The entertainment far excelled anything we have ...
Read MoreSail Date: June 2017
Departure Port: Hong Kong
Cabin Type: Deluxe Stateroom with Verandah
9 Helpful Votes
Review for Crystal Serenity to Pacific Coastal
Jayoh
10+ Cruises
•
Age 60s
Crystal continue to be my preferred cruise line but there are plenty others nearly as good - and better - in some areas. The big gripe with Crystal has always been the size of their staterooms. I see they are finally addressing that in a limited way by increasing the number of penthouses and penthouse suites but, for many, its too little too late.
Personally I don't mind the trade off of ...
Read MoreSail Date: June 2017
Departure Port: Hong Kong
Cabin Type: Deluxe Stateroom with Verandah
37 Helpful Votes
Review for Crystal Serenity to Pacific Coastal
curtdesilets
10+ Cruises
•
Age 50s
A concise review here, we chose this cruise as just a nice one week getaway. I am a California native and my dear wife is just about, having lived here for the past 40 or so years. We have been to all of the port cities several times, so for us, not too much to explore. We were basically taking this cruise to unwind, have some great food and drink and be treated in luxury. Crystal satisfied that ...
Read MoreSail Date: May 2017
Departure Port: Hong Kong
Cabin Type: Deluxe Stateroom with Verandah
51 Helpful Votes
Review for Crystal Serenity to Mexican Riviera
b1drman
6-10 Cruises
•
Age 60s
This was out third Crystal cruise and probably our last for a while . While the service and food were top notch , the average age of our fellow cruisers had to be well in the 80's . I'm not young by any stretch , 59 . But anywhere we went walkers , canes , rascals, wheelchairs . I'm sorry but I want to be with someone closer to my demographic. Perhaps Crystal can have themed cruises catering to ...
Read MoreSail Date: May 2017
Departure Port: Hong Kong
Cabin Type: Deluxe Stateroom with Verandah
5 Helpful Votes
Review for Crystal Serenity to Europe - Western Mediterranean
EnglishRose66
10+ Cruises
•
Age 70s
We choose this cruise as I always wanted to go to Greece. We have sailed with Crystal many times. Initially we were ending up in Instanbul. They changed that as the cruise line deemed it not safe. The CEO of Crystal was on that cruise so that may have had something the do with it. It as changed Athens to Athens. It was a good cruise but cost us a lot to Change airfares etc to accommodate this. ...
Read MoreSail Date: April 2016
Departure Port: Tortola
Review for Crystal Serenity to Caribbean - All
PerpetuallyCcuising
2-5 Cruises
•
Age 40s
I chose this cruise because of the itinerary - visiting places I had not visited before in the Caribbean. This was my first time sailing on Crystal Serenity and the ship was as elegant and well appointed as I expected. I did not feel as comfortable with its size, however, though this is no fault of the ship. I prefer the size and guest number of Crystal Symphony.
The embarkation was not as ...
Read MoreSail Date: January 2017
Departure Port: Wellington
Cabin Type: Deluxe Stateroom with Verandah
27 Helpful Votes
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