Crystal Serenity Cruise Reviews

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Crystal Serenity

Member Rating

81% Loved It

Cruise Critic Rating

5.0 Editor's Rating
201 Crystal Serenity Cruise Reviews
Cruiser rating
Excellent
119
Very Good
43
Average
22
Poor
13
Terrible
2
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Luxury Cruises
116
Senior Cruises
12
Repositioning Cruises
10
Romantic Cruises
8
First-Time Cruisers
6
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
Cairn Mom
Member Since 2012
1 review
399 forum posts
1 helpful vote
Sailed July 2015
This was our fourth time sailing on the Serenity. She is a well appointed ship. The staff stay the same from year to year. They go out of their way to accommodate the passenger. Our every request is granted with a smile. This is one of the ... Read more
Smokey two
Member Since 2015
1 review
2 helpful votes
First time on Crystal cruises. Had high expectations, and found that they were exceeded. Yes Crystal is not cheap, but since tips and drinks are included, they are comparable to others in price. What makes Crystal different is the ... Read more
ray o
Member Since 2015
1 review
2 helpful votes
Sailed July 2015
Background - have previously cruised the inside passage in Alaska with Holland America, Caribbean islands with Princess, Crystal was equivalent but a smaller ship (for better and worse) The food and service were excellent. Especially ... Read more
Helpful? Thank ray o
Maya75
Member Since 2015
1 review
4 forum posts
Sailed June 2015
My third cruise on Serenity and my favorite so far. I have sailed 4 times on Holland America, which I enjoy, but Crystal really is a superior experience. I stayed one night in Monte Carlo at the Fairmont (Crystal package) which was ... Read more
Sciare
Member Since 2014
1 review
2 forum posts
1 helpful vote
This was our third cruise and first on Crystal Serenity so we are fairly new to cruising. We embarked in Rome and the process was effortless. Disembarkation in Istanbul was terrible. We left the ship about 9:30 am and stood in line for ... Read more
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wine-wine-wine
Member Since 2014
1 review
12 forum posts
5 helpful votes
Sailed May 2015
As avid independent travelers, my wife and I never thought we were cruise people. In fact we steadfastly resisted any suggestion of a cruise. Then the flyer arrived in the mail - we simply could not resist. Our experience on the Crystal ... Read more
Tradester
Member Since 2015
1 review
8 helpful votes
Sailed May 2015
My first Crystal Cruise last May was a disaster. 1. We had 8 people at our table and the servers were definitely overworked. The food preparation was great, buy the meal was most often cold. We had one breakfast in the main dining ... Read more
liv2dream
Member Since 2014
1 review
34 forum posts
4 helpful votes
Crossing the Atlantic Solo! Miami to Lisbon May 4 - 17, 2015 Background Information: I have cruised extensively on Princess, Holland America, and Royal Caribbean and always enjoyed these vacations immensely. When I became a widow I ... Read more
MontrealWinos
Member Since 2015
2 reviews
1 forum post
2 helpful votes
Sailed May 2015
This was our first Crystal cruise after over 30 cruises with Oceania, Celebrity, Princess, Viking, Costa, NCL, Carnival, etc.. Dining was excellent with many enticing choices for each meal. Service was outstanding in all dining venues, ... Read more
cruise-otter
Member Since 2014
7 reviews
1 forum post
The strength of Crystal Serenity (1,000 passengers) lies in its sea days and onboard entertainment, rather than its limited offerings onshore. My wife and I took this “Classic Atlantic Crossing” to maximize those sea days. ... Read more
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margatecruiser
Member Since 2012
2 reviews
104 forum posts
This was our 13 cruise on crystal all have been on symphony, this was our first on Serenity. This was our third crossing that lectures were over the top the shows were also good. I thought the food service in the main dinning room ... Read more
haikou
Member Since 2010
1 review
3,021 forum posts
2 helpful votes
I found the atmosphere on the Serenity to be intolerable by the end of the first few days. I will not go into much detail here but suffice it to say I was ignored by others when I as a solo traveler sat down and waited to play. As soon as ... Read more
WaterBaby2002
Member Since 2012
1 review
26 forum posts
1 helpful vote
Our first Crystal cruise; we began cruising in 1998 and have taken at least one a year since, 8 with Oceania. The Serenity is a beautiful ship, meticulously maintained and extremely comfortable. The sea days offered many activities, ... Read more
VICENTEBSAS
Member Since 2011
5 reviews
While the ship is very beautiful, having taken various cruise on the Symphony, the Serenty specifically with regard to the main dining room cuisine was rather poor. Most of the dishes lacked taste, and on one evening in particulate when ... Read more
tv24
Member Since 2013
12 reviews
1,655 forum post
4 helpful votes
We departed from Perth, Australia for one of the segments of Crystal's 2015 World Cruise. This was our 15th cruise, and we have sailed on 10 different lines. We chose based upon itinerary, and chose this one since it transported us to ... Read more
Helpful? Thank tv24
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cruise-otter
Member Since 2014
7 reviews
1 forum post
1 helpful vote
The Crystal Serenity (1,000 passengers) is a good fit for the independent traveler who hates herding. My wife and I use it often as our platform to (1) meet interesting people, (2) hear virtuoso musicians, (3) find new places worth a ... Read more
ryndam
Member Since 2002
4 reviews
877 forum posts
12 helpful votes
Sailed January 2015
We have sailed on 30 Crystal cruises, the longest cruise prior to the World Cruise was 21 days. This was our first World Cruise. Transfers The included Carey Limo SUV transfers from home-airport-ship-airport-home were seamless. ... Read more
Prouss1
5 reviews
2 helpful votes
My wife and I have been on many cruises, probably over 50. This was our first "World Cruise" and our first Crystal Cruise. I will try to summarize our thoughts on this with the great and the not so great. Great: The food is ... Read more
usualsuspect
Member Since 2015
1 review
1 helpful vote
This was our 5th Crystal cruise. As with our previous cruises, we were pleased with the cruise. On this cruise, my wife and I were accompanied by two of our adult children and they also had a wonderful cruise experience. The ship's staff ... Read more
sarasotaguy
Member Since 2013
3 reviews
2 forum posts
1 helpful vote
Embarkation was a horror. The ship was not docked where they told us- it was not at any terminal. We took about 15 or 20 minutes to locate the ship. There was no parking lot nearby. We had to drop off our luggage & park at a distant ... Read more
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Keith1010
Member Since 2000
15 reviews
85,867 forum posts
13 helpful votes
Sailed December 2014
Please note that we were on board for 162 days but the number of nights we could show in the summary has a maximum of 100 days. We sailed Crystal Cruises and remained on board the same ship for 162 consecutive days. We boarded ... Read more
ricki
Member Since 2002
2 reviews
4,243 forum posts
1 helpful vote
Sailed December 2014
Crystal did not disappoint! Our experience left us eager to return to Crystal again and again. We easily found parking close to the designated terminal and our wait time once in the terminal was less than 20 minutes. The embarkation ... Read more
Helpful? Thank ricki
Kseelig
Member Since 2015
1 review
2 helpful votes
Sailed December 2014
We have taken a few cruises on Crystal and for the most part we have been quite satisfied. Service is generally very good but Crystal needs to rethink their tipping policy and advertise accordingly. Is it included or not? The staff has yet ... Read more
Cliosophic
Member Since 2011
3 reviews
5 forum posts
3 helpful votes
My first time on Crystal. A few notes for those considering one of the four Crystal Penthouse Suites. 1. For guests in CP category, Crystal do embarkation and disembarkation better than anyone. Car dispatched to hotel, driver calls 10 ... Read more
Roycal
Member Since 2014
1 review
2 helpful votes
Sailed November 2014
My wife and I took a cruise on Crystal Serenity Nov. 30 – Dec. 11, 2014, from the west coast of Costa Rica, through the Panama Canal, up the east coast of Central America and Mexico, ending in Miami, FL, USA. We're not members (yet) ... Read more
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