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Crystal Serenity Cruise Reviews

Crystal
Crystal Serenity
Destination
Departure Port

Traveler rating

Excellent

159

Very Good

57

Average

36

Poor

18

Terrible

5

Cruise type

277 Crystal Serenity Cruise Reviews


Jayoh avatar

Jayoh

6 Reviews Written

37 Helpful Votes

Not perfect but......

|

Crystal continue to be my preferred cruise line but there are plenty others nearly as good - and better - in some areas. The big gripe with Crystal has always been the size of their staterooms. I see they are ...
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Sail Date June 2017


curtdesilets avatar

curtdesilets

13 Reviews Written

51 Helpful Votes

Relaxing Pacific Coastal on Serenity

A concise review here, we chose this cruise as just a nice one week getaway. I am a California native and my dear wife is just about, having lived here for the past 40 or so years. We have been to all of the port ...
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Sail Date May 2017


b1drman avatar

b1drman

2 Reviews Written

5 Helpful Votes

Almost perfect

This was out third Crystal cruise and probably our last for a while . While the service and food were top notch , the average age of our fellow cruisers had to be well in the 80's . I'm not young by any stretch , 59 ...
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Sail Date May 2017


EnglishRose66 avatar

EnglishRose66

2 Reviews Written

Greek Isles

We choose this cruise as I always wanted to go to Greece. We have sailed with Crystal many times. Initially we were ending up in Instanbul. They changed that as the cruise line deemed it not safe. The CEO of ...
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11 photos

Sail Date April 2016


PerpetuallyCcuising avatar

PerpetuallyCcuising

4 Reviews Written

27 Helpful Votes

Sailing with Crystal is always lovely.

I chose this cruise because of the itinerary - visiting places I had not visited before in the Caribbean. This was my first time sailing on Crystal Serenity and the ship was as elegant and well appointed as I ...
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Sail Date January 2017


sheldondusty avatar

sheldondusty

2 Reviews Written

12 Helpful Votes

Another wonderful Cruise!

This was our second cruise on the Serenity and I would rate it very highly again, with a couple of areas for improvement. The food is consistently wonderful. Last October we thought that Prego was good, but not ...
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Sail Date May 2017


Keith1010 avatar

Keith1010

20 Reviews Written

217 Helpful Votes

A Family Affair

As often as we have sailed Crystal Cruises we can honestly say that this entire trip has exceeded our expectations. ​There were several firsts for us including having the grandchildren with us, renewing our ...
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Sail Date May 2017


BenLynn avatar

BenLynn

1 Review Written

1 Helpful Vote

Didn't meet expectations

We wanted to relax and enjoy the services on the ship.We wanted to do some wine tasting in the Santa Ynez Valley and were fortunate to hook up with another couple through a Cruise Critic posting and to arrange a ...
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Sail Date May 2017


lohnesb avatar

lohnesb

1 Review Written

11 Helpful Votes

Best staff and ambience that I have ever experienced on any vacation!

Good friends of ours convinced my wife and I to book this cruise two months before the sailing. I absolutely was so impressed and felt totally pampered by the team on the Serenity. All the fine staff aboard really ...
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Sail Date April 2017


Shoeman1 avatar

Shoeman1

8 Reviews Written

90 Helpful Votes

Great cruise!

This was our 12th Crystal cruise, and we found this cruise to be superb in so many ways. 10 days is a long cruise for us and we found enjoyment in each day. The ship, its décor, the size of the suites, have ...
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Sail Date April 2017


Steveoka avatar

Steveoka

21 Reviews Written

136 Helpful Votes

Shines like a Crystal

We are still on the Serenity and having a fantastic time. We came across from NZ on the Queen Victoria in the Queens Grill to join the Serenity and there is no comparison to the two ships with the Serenity being so ...
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Sail Date April 2017


jwsfun avatar

jwsfun

16 Reviews Written

138 Helpful Votes

Taking the trip just for the ship!

We'd been to most of the places this itinerary went, before and several were not even worth getting off the ship, so the ship was the main reason to go on this cruise. We just wanted to relax. Crystal Serenity did ...
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Sail Date April 2017


seven seas cruiser avatar

seven seas cruiser

2 Reviews Written

6 Helpful Votes

Crystal Does not disappoint

We decided on this itinerary since no other cruise line seems to be doing it. Flew into Manaus Brazil on AA #1265 non stop from Miami. Leaving the airport our cab was stopped at a military checkpoint, papers please. ...
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Sail Date March 2017


crystalisbest avatar

crystalisbest

2 Reviews Written

55 Helpful Votes

Crystal Trip to South America, Antarctica

This was our second Crystal Cruise and was part of the World Cruise. Once again Crystal did not disappoint! We boarded in Valapariso, Chile, Traveled the Fijords of Chile , spent 2 days crossing Drake passage ...
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Sail Date February 2017


Keith1010 avatar

Keith1010

20 Reviews Written

217 Helpful Votes

We Enjoyed Another Wonderful Cruise

We chose a seven day Caribbean Cruise leaving Miami on January 3, 2017 as it worked for our schedule. The sailing was on-board Crystal Serenity a ship that we have sailed numerous times. While the cruise ...
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Sail Date January 2017


Oren1618 avatar

Oren1618

1 Review Written

16 Helpful Votes

Somewhat Disappointed

Beautiful ship. The rooms were just fine. Great entertainment. The song and dance troupe did a fabulous job. Terrific enrichment and seminar programs. Food was quite good, as well. The passengers were more ...
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Sail Date January 2017


PaulMCO avatar

PaulMCO

12 Reviews Written

44 Helpful Votes

Expecting Five Star --- But truly *** star Cruise Line - No better than others

Yes this is cruise critic and yes I am a harsh critic. This was a first Crystal Cruise and we hoped to make it a habit. We are regulars on Oceania and Silversea and did not find Crystal any better -- in fact in ...
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Sail Date January 2017


76mike avatar

76mike

10 Reviews Written

77 Helpful Votes

Another sad Crystal disappointment

Hi everyone: First let me say that I have no "axe to grind" with Crystal. I have cruised with them once previously, and did not have a negative experience, as I did this time. Secondly, when I let our Crystal ...
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Sail Date March 2016


Memlin avatar

Memlin

1 Review Written

2 Helpful Votes

Crystal Makes Us Happy---Again

We chose this cruise for a much needed break after a busy holiday season. We flew to Miami on the 2nd and stayed at the Trump Doral. They provided a very nice cruise package which included transportation to the ...
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Sail Date January 2017


Refined traveler avatar

Refined traveler

1 Review Written

61 Helpful Votes

A refined traveler's expectations not met

When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations. On the positive The spa services were exceptional I had the best ...
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Sail Date January 2017


df2616 avatar

df2616

5 Reviews Written

16 Helpful Votes

Had the best butler ever and great food.

My wife has never been to the east coast and I have on business. I wanted her to see the fall colors of New England so we booked this cruise. We did not get off to a great start, their shore people were pretty ...
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Sail Date October 2016


Kfhofstetter avatar

Kfhofstetter

1 Review Written

17 Helpful Votes

Disappointed

We went on our second Crystal Cruise after taking a trip on Crystal Symphony a year ago. Our experience a year ago was so wonderful that we booked for the next year right away. What happened Crystal? The food was ...
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Sail Date January 2017


writer100 avatar

writer100

8 Reviews Written

35 Helpful Votes

Service with a capital S

Had been on Serenity before, so our expectations were high and fully met. Staff everywhere were attentive and helpful. The bar tenders can actually make a cocktail--not just pour wine or make a mojito from a mix. ...
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Sail Date December 2016


Babyboomer1 avatar

Babyboomer1

1 Review Written

44 Helpful Votes

Crystal has lost its brilliance, at least for the time being?

My 2nd time on Crystal, and the first since the new owners Genting took control, I did not check reviews beforehand and am not looking at any now, I just feel compelled to share my thoughts on how things have ...
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Sail Date December 2016


nooosey avatar

nooosey

3 Reviews Written

22 Helpful Votes

Crystal Serenity ticks all the boxes once again

I have cruised on Crystal Serenity a few times before, when boarding as a repeat guest thoughts flash through the mind, will it be as good as before, have there been any cutbacks and will I recognise any of the ...
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Sail Date November 2016


Crystal Serenity Ratings

CategoryEditorMember
Cabins4.04.3
Dining5.04.4
Entertainment5.04.1
Public Rooms5.04.5
Fitness Recreation5.04.2
Family4.04.7
Enrichment5.04.2
Service4.54.6
Value For Money4.03.9
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