Crystal Serenity Cruise Reviews

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Crystal Serenity

Member Rating

81% Loved It

Cruise Critic Rating

5.0 Editor's Rating
201 Crystal Serenity Cruise Reviews
Cruiser rating
Excellent
119
Very Good
43
Average
22
Poor
13
Terrible
2
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Luxury Cruises
116
Senior Cruises
12
Repositioning Cruises
10
Romantic Cruises
8
First-Time Cruisers
6
Rating Summary
Dining
Public Rooms
Cabin
Entertainment
Value for Money
Service
huntejk
Member Since 2017
1 review
2 helpful votes
Sailed four weeks ago
We have never sailed on a cruise ship but do a lot of sailing on 10-12 passenger catamarans in Europe and Caribbean. Went on this cruise because friends were gong and we always wanted to do an Alaska cruise. We booked a penthouse with ... Read more
idjaffe
Member Since 2004
5 reviews
571 forum posts
5 helpful votes
Sailed June 2017
Overall a great cruise. Food was the best we have ever had on any cruise-line. Drinks were properly made and served. Cabin was a little small - but we expected that. Unfortunately, the weather was not good - but the cruise can not ... Read more
johnetteve
Member Since 2006
2 reviews
47 forum posts
5 helpful votes
We've cruised with Crystal before and have high expectations for this cruise line. The checkin and buses from downtown to Whittier was very confusing and a big mess, with no one really seeming to know what was happening, but the buses ... Read more
off2obx
Member Since 2010
1 review
15 forum posts
4 helpful votes
Wanted a smaller ship - had cruised on Azamara last year and liked the small ship experience. Very pleased with the Crystal experience - food and service were outstanding. So happy we made dinner reservations months in advance - we would ... Read more
Kstornado
Member Since 2008
1 review
105 forum posts
7 helpful votes
Sailed June 2017
We chose this cruise because it went to places we liked a couple we had not been to for a long time (Santa Barbara & Seattle). We loved the ports we visited & were very impressed with the bus service when the port was a distance ... Read more
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Jayoh
Member Since 2015
4 reviews
1 forum post
7 helpful votes
Sailed June 2017
Crystal continue to be my preferred cruise line but there are plenty others nearly as good - and better - in some areas. The big gripe with Crystal has always been the size of their staterooms. I see they are finally addressing that in a ... Read more
Helpful? Thank Jayoh
curtdesilets
Member Since 2006
10 reviews
1,925 forum post
7 helpful votes
A concise review here, we chose this cruise as just a nice one week getaway. I am a California native and my dear wife is just about, having lived here for the past 40 or so years. We have been to all of the port cities several times, so ... Read more
sheldondusty
Member Since 2016
1 review
3 forum posts
6 helpful votes
This was our second cruise on the Serenity and I would rate it very highly again, with a couple of areas for improvement. The food is consistently wonderful. Last October we thought that Prego was good, but not better than the dining ... Read more
Keith1010
Member Since 2000
15 reviews
85,886 forum posts
8 helpful votes
Sailed May 2017
As often as we have sailed Crystal Cruises we can honestly say that this entire trip has exceeded our expectations. ​There were several firsts for us including having the grandchildren with us, renewing our wedding vows, and the ... Read more
lohnesb
Member Since 2017
1 review
3 forum posts
7 helpful votes
Good friends of ours convinced my wife and I to book this cruise two months before the sailing. I absolutely was so impressed and felt totally pampered by the team on the Serenity. All the fine staff aboard really do enjoy what they do ... Read more
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Steveoka
Member Since 2005
10 reviews
24 forum posts
7 helpful votes
Sailed April 2017
We are still on the Serenity and having a fantastic time. We came across from NZ on the Queen Victoria in the Queens Grill to join the Serenity and there is no comparison to the two ships with the Serenity being so superior in every way . ... Read more
Shoeman1
Member Since 2011
4 reviews
56 forum posts
1 helpful vote
Sailed April 2017
This was our 12th Crystal cruise, and we found this cruise to be superb in so many ways. 10 days is a long cruise for us and we found enjoyment in each day. The ship, its décor, the size of the suites, have been discussed so ... Read more
jwsfun
Member Since 2007
10 reviews
32 forum posts
5 helpful votes
We'd been to most of the places this itinerary went, before and several were not even worth getting off the ship, so the ship was the main reason to go on this cruise. We just wanted to relax. Crystal Serenity did not disappoint! We ... Read more
seven seas cruiser
Member Since 2012
2 reviews
1 forum post
4 helpful votes
We decided on this itinerary since no other cruise line seems to be doing it. Flew into Manaus Brazil on AA #1265 non stop from Miami. Leaving the airport our cab was stopped at a military checkpoint, papers please. We stayed at the ... Read more
crystalisbest
Member Since 2016
2 reviews
8 helpful votes
This was our second Crystal Cruise and was part of the World Cruise. Once again Crystal did not disappoint! We boarded in Valapariso, Chile, Traveled the Fijords of Chile , spent 2 days crossing Drake passage arriving for 2 days cruising ... Read more
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Refined traveler
Member Since 2017
1 review
55 helpful votes
When you can pay $10,000 for an 11-day cruise as we did vs. $4000 for a lower level brand, the difference is luxury and exceeding expectations. On the positive The spa services were exceptional I had the best haircut of my life which ... Read more
PerpetuallyCcuising
Member Since 2016
3 reviews
7 forum posts
1 helpful vote
I chose this cruise because of the itinerary - visiting places I had not visited before in the Caribbean. This was my first time sailing on Crystal Serenity and the ship was as elegant and well appointed as I expected. I did not feel as ... Read more
Oren1618
Member Since 2017
1 review
16 helpful votes
Sailed January 2017
Beautiful ship. The rooms were just fine. Great entertainment. The song and dance troupe did a fabulous job. Terrific enrichment and seminar programs. Food was quite good, as well. The passengers were more lively than I had expected. I ... Read more
PaulMCO
Member Since 2008
11 reviews
2,248 forum posts
12 helpful votes
Yes this is cruise critic and yes I am a harsh critic. This was a first Crystal Cruise and we hoped to make it a habit. We are regulars on Oceania and Silversea and did not find Crystal any better -- in fact in some cases below the ... Read more
Memlin
Member Since 2006
1 review
159 forum posts
2 helpful votes
We chose this cruise for a much needed break after a busy holiday season. We flew to Miami on the 2nd and stayed at the Trump Doral. They provided a very nice cruise package which included transportation to the pier. Beautiful hotel ... Read more
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Kfhofstetter
Member Since 2017
1 review
16 helpful votes
Sailed January 2017
We went on our second Crystal Cruise after taking a trip on Crystal Symphony a year ago. Our experience a year ago was so wonderful that we booked for the next year right away. What happened Crystal? The food was mediocre, though the ... Read more
writer100
Member Since 2009
7 reviews
695 forum posts
9 helpful votes
Sailed December 2016
Had been on Serenity before, so our expectations were high and fully met. Staff everywhere were attentive and helpful. The bar tenders can actually make a cocktail--not just pour wine or make a mojito from a mix. (Seabourn, please note.) ... Read more
Babyboomer1
Member Since 2016
1 review
41 helpful votes
My 2nd time on Crystal, and the first since the new owners Genting took control, I did not check reviews beforehand and am not looking at any now, I just feel compelled to share my thoughts on how things have changed subtly in some areas, ... Read more
nooosey
Member Since 2000
2 reviews
995 forum posts
9 helpful votes
I have cruised on Crystal Serenity a few times before, when boarding as a repeat guest thoughts flash through the mind, will it be as good as before, have there been any cutbacks and will I recognise any of the staff who have previously ... Read more
May B
Member Since 2008
9 reviews
3,739 forum posts
21 helpful votes
Sailed November 2016
HIGH EXPECTATIONS MET AGAIN It was going to be my 70th birthday as Crystal Serenity cruised up the Mississippi River to New Orleans. That seemed like the perfect combination, and it didn’t disappoint. We have taken 30 cruises, 12 ... Read more
Helpful? Thank May B
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