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Crystal Serenity Cruise Reviews

Crystal
Crystal Serenity
Destination
Departure Port

Traveler rating

Excellent

159

Very Good

57

Average

36

Poor

18

Terrible

5

Cruise type

277 Crystal Serenity Cruise Reviews


alwaysonaship avatar

alwaysonaship

1 Review Written

42 Helpful Votes

We Jumped Ship In Cabo!

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After 55 cruises, the Crystal Serenity was such a unsatisfactory cruise, we made arrangements to get off the ship in Cabo San Lucas and fly home. Yes we left. This was the first leg of the world cruise and we found ...
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Sail Date January 2020


CruiserFromMaine avatar

CruiserFromMaine

16 Reviews Written

83 Helpful Votes

We had a great cruise on the Serenity

We had a great cruise on the Serenity from Miami to Los Angeles. This was the first leg of the 2020 World Cruise. Food and wine are an important part of cruising for us. We found the food to be very good to ...
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Sail Date January 2020


Andelle01 avatar

Andelle01

2 Reviews Written

25 Helpful Votes

What is wrong Crystal?!

Two years ago I had a cruise with the Crystal Symphony, and my husband valued it with a 10 + !! Fantastic... That is why I chose this year again for Crystal, but this time as a solo-cruiser because my husband ...
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Sail Date December 2019


moomax6 avatar

moomax6

1 Review Written

11 Helpful Votes

Not the ship for us

Beautiful ship. Excellent crew. We wanted a holiday getaway. Haven’t been back to Caribbean for many years. Friends highly recommended Crystal so decided to give it a try. This is mostly a ship for people who ...
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Sail Date December 2019


LHT28 avatar

LHT28

9 Reviews Written

23 Helpful Votes

NOT Crystalized

My review of our recent back-to-back on the Serenity Caribbean cruise. Let me say we are not new to cruising and usually sail on Oceania (which is not a Luxury line). We chose Crystal this time because ...
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13 photos

Sail Date December 2019


chefmur avatar

chefmur

1 Review Written

25 Helpful Votes

First Class all the way

This was my 60th birthday celebration so we decided to go higher end. We have sailed with Disney with our kids and lately on the newer HAL pinnacle ships. We were overall thrilled with the cruise and are now ...
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Sail Date December 2019


mindySUE avatar

mindySUE

15 Reviews Written

54 Helpful Votes

A very mixed review ....

This is a mixed review for what should have been a stellar cruise experience .... based on the considerable price per person that was charged. It appears that since the Chinese consortium has taken over this line ( ...
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Sail Date December 2019


howlpat avatar

howlpat

2 Reviews Written

24 Helpful Votes

What a Wonderful World!

We just returned from another fabulous Crystal transatlantic crossing (our 5th) on Crystal Serenity. Crystal seems to just get better every year and a transatlantic crossing is the best way to take advantage of all ...
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Sail Date November 2019


ervlynn avatar

ervlynn

2 Reviews Written

29 Helpful Votes

Our first Crystal cruise was wonderful

We really enjoyed the Crystal experience. We had decided to try a luxury cruise as a special treat and are glad we chose Crystal. The Barcelona to Lisbon itinerary was perfect for us and the ship is lovely and ...
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Sail Date November 2019


mountainclimber1 avatar

mountainclimber1

6 Reviews Written

42 Helpful Votes

There are luxury cruise lines and there is CRYSTAL!

In the past 3 years we have sailed with Silversea 4 times, with Regent 3, with Oceania 1 and with Seabourn 2 times. We had heard excellent comments about Crystal when their Mediterranean cruise caught our attention. ...
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Sail Date October 2019


NorthernHiro avatar

NorthernHiro

5 Reviews Written

47 Helpful Votes

Loved our week on Serenity

Greetings! I am a former luxury cruise TA and had sailed on Serenity 3 times in a PH, about 12-14 years ago. This is the my first time back as a 'civilian' and first time on Crystal for my husband. Our last 4 ...
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Sail Date October 2019


Cruisemonty avatar

Cruisemonty

1 Review Written

42 Helpful Votes

Loved our First Crystal Cruise

We just returned from a seven-day cruise on Serenity in the Adriatic. This was our first cruise on a luxury line after sailing on Disney, Celebrity and Oceania, among others. We really enjoyed the all inclusive ...
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Sail Date September 2019


Atsugi1 avatar

Atsugi1

1 Review Written

34 Helpful Votes

More than expected

A friend recommended the line, plus the itinerary included ports of interest to me such as Kotor and Debrovnik. I also prefer ships that hold fewer than 1000 guests. Rooms were a bit small but the amenities of the ...
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Sail Date September 2019


Shoeman1 avatar

Shoeman1

8 Reviews Written

90 Helpful Votes

Better than ever

We chose this cruise for its itinerary. We were not disappointed. This was our 20th cruise with Crystal and everything was pristine. Embarkation and Disembarkation: Smooth as silk. We arrived at port at 11: 35 ...
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Sail Date September 2019


toolworker avatar

toolworker

1 Review Written

52 Helpful Votes

First Time on Crystal - My Impressions vs. Regent Seven Seas

For those interested, here are impressions of a first-time Crystal cruiser on Serenity, comparing our experience mainly with Regent Seven Seas. We’ve also cruised Oceania, Viking Ocean, Azamara and a number of ...
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Sail Date July 2019


as.rogers avatar

as.rogers

2 Reviews Written

41 Helpful Votes

Pampered and well fed

We thought we booked the same line we took on another cruise, but it turned out to be the Crystal Serenity, which was even better. The staff were happy, which we like because it means the company treats them well, ...
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Sail Date July 2019


Strode Wallace avatar

Strode Wallace

12 Reviews Written

115 Helpful Votes

THE LAST CRUISE AND THE $22,000 COLDS by Strode Wallace

I did not know whether to title this review “The Last Cruise” or “The $22,000 Colds.” As much as we like Crystal, in 2018 I had booked a cruise on Pro-Iceland for a 7-day cruise of just Iceland. But in ...
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Sail Date June 2019


Acromie avatar

Acromie

1 Review Written

12 Helpful Votes

2 star ship

We chose the Serenity having travelled on the Espirit and the Harmony and because we wanted to do a Baltic Sea Cruise. We have suite 11060 which is fine and it an added benefit to order dinner from any of the ...
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Sail Date July 2019


colonial50 avatar

colonial50

3 Reviews Written

38 Helpful Votes

Better Than Ev

This was our 24th cruise on Crystal and the first after the Serenity came out of dry dock. We took this cruise to relax as my husband was recuperating. The boarding process in Reykjavik was a little off as there ...
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Sail Date June 2019


Jimbola avatar

Jimbola

4 Reviews Written

83 Helpful Votes

Above and Beyond

Our third Crystal cruise did not disappoint. We went from Iceland to the fjord of Norway to Copenhagen, and I would highly recommend this route as it was spectacular in every way, and the Crystal Serenity was ...
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Sail Date June 2019


Bella-Boo avatar

Bella-Boo

1 Review Written

Amazing food and staff !

We were celebrating our 20th Wedding Anniversary and wanted a special experience so that is why we chose Crystal. We were not at all disappointed . The food was amazing the best we have ever had on a cruise ...
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Sail Date May 2019


Chestertripper avatar

Chestertripper

2 Reviews Written

25 Helpful Votes

Crystal certainly didn't disappoint us

We chose this itinerary to try out Crystal and because we are keen F1 fans and being at the Monaco Grand Prix was wonderful. Food and beverages were really good. Speciality restaurants at no additional charge ...
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Sail Date May 2019


Virginia from Roslyn avatar

Virginia from Roslyn

2 Reviews Written

59 Helpful Votes

Excellent cruise

This is our 4th Crystal cruise but first cruise post the 2018 changes made to the Serenity. The decor in the common areas and restaurants has been updated. We enjoyed the addition of the restaurants Silk and ...
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Sail Date May 2019


seapointer avatar

seapointer

10 Reviews Written

76 Helpful Votes

Almost perfect

Foe our first cruise on Crystal, we made the jump to a luxury line and were not disappointed, for the most part.The public areas of the ship are in top condition following a recent drydock. The furniture throughout ...
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Sail Date May 2019


Keith1010 avatar

Keith1010

20 Reviews Written

217 Helpful Votes

An Amazing Time Sailing On-Board Crystal Serenity

Our recent time on Crystal Serenity was comprised of several cruises starting on December 21, 2019 Crystal Serenity: December 21, 2018 – 16 Day Holiday Cruise January 6, 2019- 7 Day California Coastal ...
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Sail Date December 2018


Crystal Serenity Ratings

CategoryEditorMember
Cabins4.04.3
Dining5.04.4
Entertainment5.04.1
Public Rooms5.04.5
Fitness Recreation5.04.2
Family4.04.7
Enrichment5.04.2
Service4.54.6
Value For Money4.03.9
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