See what 212 cruisers had to say about their Crystal Serenity cruises. Find candid photos and detailed reviews of the Crystal Serenity cruise ship.
Sail Date: October 2017
All expectations met on our recent 14 day sailing from Quebec City to FLORIDA. Enjoyed perfect weather, perfect service, amazing food and great enrichment and entertainment The staff was up to the usual high Crystal standards. Ship ... Read More
1 Helpful Vote
Sail Date: October 2017
Cruised on Crystal Serenity Oct 3 to Oct 13, NYC to Quebec City. Sailing out of NYC at sunset is an experience everyone should have - with the sun setting in back of the Statue of Liberty and then a full moon. Simply amazing! I really ... Read More
3 Helpful Votes
Sail Date: September 2017
Embarkation and disembarkation went very smoothly. This was our first Crystal Cruise (but hopefully not the last). We did not know what to expect, having sailed more mass market ships before. Our cabin, 10058, was a penthouse ... Read More
1 Helpful Vote
Sail Date: August 2017
This cruise was chosen because it was so very special, Northwest Passage; only done last year by Crystal and not to be done again until at least 2020 according to onboard officers/crew. The ship itself was immaculate, easy to maneuver, ... Read More
4 Helpful Votes
Sail Date: August 2017
It was not for the faint-hearted, but still within the realm of a leisurely cruise. It was not an expedition, despite Crystal trying to make it one, but it is not possible to truly combine luxury with back packing. All and all though ... Read More
12 Helpful Votes
Sail Date: August 2017
This was my first cruise in decades, and the first ever for my husband. He was particularly worried about the "people" factor. Suffice it to say, we are converted and cannot wait for our next crystal experience! ... Read More
7 Helpful Votes
Sail Date: August 2017
We chose this itinerary so we could see the Hubbard Glacier and not all ships go there. Also, we took a Princess cruise in 2005 and after that experience I couldn't have cared less if we ever cruised again. Then comes our 20th wedding ... Read More
4 Helpful Votes
Sail Date: July 2017
First time Crystal Cruisers, spoiled for life. Very rarely do we see this kind of superior service. I can't even count them on one hand. The entire sailing was marked by pleasant surprises. We booked a year in advance, and I had ... Read More
1 Helpful Vote
Sail Date: July 2017
We were on the 10th floor in a stateroom on the back of the ship. Unbeknownst to us, six inches from our stateroom was a smoking area. With cigarette and cigar smoke coming into our room. We complained and the conceige told us they would ... Read More
2 Helpful Votes
Sail Date: July 2017
We had wanted to take an Alaskan cruise for several years. We choose Crystal for several reasons. We wanted a round trip out of Vancouver, we wanted a nice ship and we wanted to visit either Glacier Bay or Hubbard Glacier. This Crystal ... Read More

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