128 Princess Star Princess Cruise Reviews

This was to be a get away to make up for a trip that ended because of a family tradgedy. The ship was fine, but the extra amenities were lacking. We tried the special dining at the steak house and the porterhouse was chewy and the filet ... Read More
This was to be a get away to make up for a trip that ended because of a family tradgedy. The ship was fine, but the extra amenities were lacking. We tried the special dining at the steak house and the porterhouse was chewy and the filet mignon that replaced it was not much better. The wine package was not adequately explained and could only be used in a specific dining venue. There were only a few wines that met the criteria for inclusion and others were surcharged although there was no refund if the cost was below the ceiling price. The entertainment was professional and well done, although I was a tad surprised, when a Motown show had no black singers or dancers. None of the shows had any black entertainers. The spa offered a thermal package, but the only difference between it and the regular free salon activities were plastic sandals, and a robe. Although there was a pool, it was not private with the exception that no children were admitted. The general ship population was able to use it at any time. The balcony cabin we had was not private because the Promenade was just outside and on weather permitting days had a steady stream of people traipsing by at all times. The cabin steward was excellent and everything was done promptly and effeciently. The regular dining menu,service and quality was very good. The excursions offered by the ship were very expensive and did not live up to expectations. One port was bypassed because of weather and safety concerns. I had expected this trip to exceed the amenaties and experiences we have previously had with Norweigian, but alas they did not. Read Less
Sail Date February 2020
This cruise was for a very special occasion for 15 days to the Hawaiian Islands. On bording the ship the exterior was running with rust streaks and large dents on the outside.This did not look good as first impression. I had been upgraded ... Read More
This cruise was for a very special occasion for 15 days to the Hawaiian Islands. On bording the ship the exterior was running with rust streaks and large dents on the outside.This did not look good as first impression. I had been upgraded to a fantastic cabin I was told. The cabin straight away smelt musty and looked tired with old furniture. The valance around the bed was dirty and my bed sheets had tears in them. The bathroom had mould around the sink as did the shower tray. The outside balcony furniture was torn and old. The pipes around the balcony were covered in so much rust and the railing varnish was nearly all peeled away. the balcony door did not close properly and when crossing over to the Island in rough seas kept opening!! The pool areas of the ship were old and tired. There was large patches of rust in the pools and the Jacuzzi was cracked and leaked. It looked so tarnished and very uninviting. the steps were dirty and the pool furniture torn and old. the outside areas were in a very poor state and everywhere needed a good clean and paint. The lounge areas are worn and the theatre had wall covering peeling off. In 20 years of cruising I have never seen such a unkept ship and only to find out she is due a full re-fit in April. Why are they still selling this cruise ship as also she has been purchased by P&O so will no longer be in the Princess Fleet. There was a bad respiratory infection going around which a lot of people caught and it didnt help that there were lots of ceiling leaks and broken air conditioning. I have never been so disappointed on the state of a ship and will never travel with Princess Cruise lines again. Read Less
Sail Date February 2020
In the past, the culture of Princess Service was Excellent. All members of the staff used the word excellent frequently. On the Star, I did not hear the word excellent one time from a staff member. Princess' culture of excellent ... Read More
In the past, the culture of Princess Service was Excellent. All members of the staff used the word excellent frequently. On the Star, I did not hear the word excellent one time from a staff member. Princess' culture of excellent service does not exist on Star. Perhaps it is because the ship is being sold (there if much deferred maintenance to show current staff knows this - leaky plumbing with buckets to catch the water, rust on exterior of ship, etc) or perhaps it is because staff are used to the current gratuity system where everyone gets gratuity regardless of service level. Whatever the reason, the service was only adequate, NOT SPECIAL Regarding the cabin, on one occasion we had to request the room be vacumed. On another day we did not get our bed made. There were no swans or other animals made from towels left on the bed (as in the past. There was not a display of towel animals at the pool. There was no ice carving.Various venues had lines. the British Pub was open only 2 days on a 15 day cruise so everyone did not get to dine there. Entertainment was scheduled such that you needed to arrive an hour before the show to get a seat. The entertainment was mostly marginal - simply not special Read Less
Sail Date February 2020
Los Angeles port is close to my home. The ship was s mess. It was poorly maintained in nearly every area. Mold in the public bathrooms, food frames patched with mismatched aluminum. None of the tampon machines worked. Black mold, ... Read More
Los Angeles port is close to my home. The ship was s mess. It was poorly maintained in nearly every area. Mold in the public bathrooms, food frames patched with mismatched aluminum. None of the tampon machines worked. Black mold, rust and algae visible on the stairs in the conservatory, urged out lift number. Dirty carpets. Horizon court windows so dirty you could barely see out. Moldings and murals ruined by water from leaking pipes in the restaurant. We were told that one of the pools had a crack, but the ceiling in horizon court was dripping, no pool there! Brown stains on the carpet from dripping. Ceiling tiles inserted incorrectly and didn't fit right. They raised the price on a pre paid spa service by 45% they refused to honor their posted and prepaid price. Duty free liquor was more expensive than duty paid liquor at my local grocery store. All in all, I didn't let the food or the ship destroy my vacation. But a lot of people did. Read Less
Sail Date December 2019
My wife and I wanted to celebrate her birthday, our anniversary, Christmas and New Years on board a cruise to Hawaii, and the itenirary of the Star Princess matched ours. Before I start the review let me inform you that we ... Read More
My wife and I wanted to celebrate her birthday, our anniversary, Christmas and New Years on board a cruise to Hawaii, and the itenirary of the Star Princess matched ours. Before I start the review let me inform you that we have cruised over a dozen times and have alway had good experiences, next let me state that in my opinion the Star Princess should not leave port until many issues with the ship are resolved for the safety of the passengers and the crew. The Negative: On boarding and going to our stateroom we noticed a mildew smell on the hallway and once in the stateroom a urine smell in the bathroom. We accepted the stateroom in hopes that the next cleaning would clear up the smells. After housekeeping came the next day the urine smell was not noticeable but the mildew smell in the corridor was still there. On the third day we had water dripping from the ceiling by the door to our stateroom, and you got wet going in and out. They put some buckets to catch the water and a fan to dry the carpet and the wet bulkheads, this blew the mildew smell into our stateroom. We at this point were concerned about our health and asked to be moved to another stateroom. At first they indicated there was no other stateroom available but they would get back to us. Approximately 16 hours later they contacted us and showed us another stateroom where the mildew smell was not as strong and we took it, however the entry light would come on or off whenever the door was closed and the temperature controller had a mind of its own so the stateroom would go from hot to cold back to hot at will, the furniture was old and damaged. Upon exploring the ship further we discovered multiple areas in many decks and locations where there was water leakage from the overhead and you could see wet bulkheads, buckets, fans, yellow tape and the smell of mildew. Around that time the Captain broadcast that one of the pools would be closed because they had discovered a crack in it, not sure if that was the same water source we had encountered since we were on the 8th deck and the pool is on the 14th deck. Overall you could see the ship was tired: frayed carpets and couches, non-functioning elevators, alarms going off due to miss-functions and looking from shore at the large yellow stains on outside of the ship, it looked abandoned. Our experience on other cruises is there are always a few crew members that are not happy for whatever reason, but the percentage on this cruise was at least three times the average. I did developed an upper respiratory infection that I have been battling for 4 days, not sure yet if it was from the mildew or a different source. The Positive: There were several crew members that made the trip pleasurable, including the Hawaiian Ambassadors that provided Hawaiian music and lessons, the man in pastry area of the International Cafe, and the crew at the Skywalker Lounge. The entrainment was in par with other cruises, as was the food at the dinning rooms. We would say that the Hawaiian Pub and The Crown, Crabshack, and Sabatinies meals were very good. We missed one port of call (Kaui) due to weather, but the other ports, Honolulu, Maui and Hilo were great. The Christmas and New Years Eve celebrations were fun and well done. Bottom line; I would not recommend a cruise on the Princess Star and would suggest you investigate the condition of any other Princess ship before you book. Read Less
Sail Date December 2019
If you are a young at heart late middle ager, this is not the cruise for you. Boring activities, lack luster entertainment. The daily activities were mostly geared for the park in a chair set. The activities around the pool were a ... Read More
If you are a young at heart late middle ager, this is not the cruise for you. Boring activities, lack luster entertainment. The daily activities were mostly geared for the park in a chair set. The activities around the pool were a joke...live music for 45 minutes then cut off for some boring game. In fact, no music outside of the 45 minutes at the pool....canned or otherwise. Instead a constant loop of a Discovery Channel tape. How about some recorded music instead. The time it really got to me is when the band was cut off for a pool activity that was then cancelled due to rough seas (yes, I get that) and then showing a Disney movie..really? The movies under the stars was great --- at night; but nooo....also smack dab in the middle of the afternoon when you wouldn't see the screen that well and lots of loud audio. Not relaxing in my opinion. Some nice poolside music would have been far more entertaining. The constant barage of buy this, buy that (esp from the Effy store) was tedious to say the least. I have taken over 15 cruises in my life time...and one world cruise, but with this one, felt like I was stuck in a convalescent home for 10 days. Never again. My advice, cruise to Hawaii for 5 days, stay in Hawaii for the remaining 10 and then fly home. Read Less
Sail Date December 2019
We love sea days and had wanted to visit Hawaii so this seemed the perfect cruise. Having cruised 11 times over the past years this was our first time with Princess and will be without any doubt our last. The Star Princess is a ... Read More
We love sea days and had wanted to visit Hawaii so this seemed the perfect cruise. Having cruised 11 times over the past years this was our first time with Princess and will be without any doubt our last. The Star Princess is a beautiful ship very well designed with good facilities.The furnishings and decor are very pleasant although in some public areas they are showing signs of wear. The cabin, bathroom and balcony are of good size comparable with most other ships we have been on. The general organisation of embarkation, getting off the ship in ports and disembarkation is very good. The wait staff in the Horizon buffet were very attentive and helpful.That's about it for the positives. Now for the negative experiences. At check-in in San Pedro the woman who went though our details forgot to give us a numbered boarding card which if given would have been a very efficient way of getting aboard but being our first time (Princess) we were not aware of this system.The upshot was that we waited nearl 1.5 hours in the terminal while people came and went around us despite me questioning a staff member and being told just to wait. After waiting far too long I asked another Princess staff member who realised the mistake and let us board immediately. We had been sitting over an hour in the large dull and uninteresting waiting hall needlessly. Getting to our cabin there was no paperwork of information whatsoever. Eventually I was able to track down the stewardess who had forgotten to leave this important information. By now I was seriously not impressed. But things during the cruise just got worse.The first evening we went to the restaurant and although table service was attentive getting your order was remarkably slow. Never mind I thought, putting it down to first night adjustments. The next evening was slower still. From getting the menu to getting the 3rd course (desert) took just over 1 hour 40 minutes. The third night I waited 20 minutes just to get the menu! That was enough for me especially as the food was completely unremarkable. However I did give the restaurant another go on a formal night later and ordered a steak medium rare. The food arrived in good time but the meal was inedible. If I had ordered rare it would have walked off the plate it was so undercooked. I didn't complain or order another because the quality was terrible- completely devoid of flavour as was the vegetables. The meat reminded me of chewing wet cardboard. Food in the buffet was plentyful but repetitive and again unremarkable in flavour. Most breakfasts and lunch offerings were the same everyday with only a few different daily varieties on offer.The fruit especially (apart from pineapple) was generally unripe and lacking flavour. Sand was in the broccoli. Food is a big part of any cruise and without hesitation both my wife and I said that this was the worst food available we had experienced on any cruise. Princess realy needs to look at its suppliers and start using better quality food. Usually you look forward to meal times but not for us on this cruise. Another negative was the Purcell hand sanitizer dipensers in the buffet. Other cruise lines use an alcohol base cleanser which cleans then evaporates. Princess were using some oily cream concoction which meant that the serving tongs quickly became slimy and unpleasant to handle. I had reason to go to to the ship's desk a couple of times and was unimpressed with staff attitude and assistance. Unhelpful, uninformed and uninterested. There were a fair number of information talks and lectures some of which were very good however unlike most other cruise lines we've sailed with many of these talks were subtle infotainment, the idea being to sell you something. In fact unlike many of our previous cruises many of the ships announcements were to do with selling you stuff. Entertainment generally was not as good as experienced on other cruise lines. Probably the biggest negative of this cruise was the cleanliness of the cabin. Yes, the bed was made and everything looked tidy when we returned to the room but all the surfaces were dusty/oily and bits of fluff on the carpet never moved. The biggest upset of the cruise was what we found on the bed. After a few days I had asked if a firmer bed was available as the mattress was too soft. An easy fix the stewardess said, she would flip the mattress because one side was firmer than the other. Towards the end of the cruise we pulled back the doona and accidentally pulled the bottom sheet off too. To our disgust we saw that for nearly two weeks we had been sleeping on some strangers fresh blood and large urine stains on the mattress protector. Urgh! She hadn't changed the sheet even after flipping the mattress! A number of times I used the public bathrooms and found no soap in the dispensor which I thought was bad given that on cruises especially infections can spread incredibly rapidly. I gave up on lazing on the sun lounges and retreated to the balcony after lying on one on deck and putting my fingers into something disgusting under the arm rest. Someone had jammed festering pizza there- the point being that cleaning and hygiene standards just about everywhere on this ship were way below standard. We have done a fair amount of cruising on a variety of cruise lines and have had better experiences on all of them. If Star Princess is a fair representation of Princess Cruises generally then the company struggles to get 2 stars. Read Less
Sail Date December 2019
Let me start by saying that we took this EXACT cruise last year...same ship, same dates, same itinerary..and it was FABULOUS! This year, we thought that it was lacking. The food was average, at best. I find it insulting that the beef ... Read More
Let me start by saying that we took this EXACT cruise last year...same ship, same dates, same itinerary..and it was FABULOUS! This year, we thought that it was lacking. The food was average, at best. I find it insulting that the beef item on the every day menu in the MDR is hamburger...really? I could go up to Trident Grill for that! The dress code was not enforced in the dining room at dinner. Saw many people in shorts (not dressy ones either). I resented the fact that I packed based upon a posted dress code but then it was disregarded. If you are not going to enforce it, just get rid of it! As far as entertainment, they had many of THE EXACT PERFORMERS as last year. I understand the production shows being the same, but the singers, comedians and trio in the Atrium? Also, some of the "game shows" that they had in the Explorers Lounge has turned to Carnival Cruise levels (raunchy and dumb). Not what we expect from Princess. We sailed over Thanksgiving and the decorations were virtually non-existent. Last year, they decorated for Christmas the day after Thanksgiving, but not this year. On a positive note, the medical center was fantastic! Unfortunately, my husband got sick and he received exemplary care from the doctor, Garrick, and nurses Virginia and Clinton. We couldn't have gotten better care at home! The weather was not great, not the fault of Princess, however I feel that they should have a last-minute Princess Patter with additional activities just in case outdoor activities can't be done. I understand that the Patter is already printed, but they can post updates to the Princess at Sea app. The service throughout the ship was top-notch. Staff always friendly and smiling. Also, a shout out to DJ Lovely who is a breath of fresh air! The ship is still in good shape and we love the layout. It is too bad that it is leaving the Princess fleet. Read Less
Sail Date November 2019
We took a family vacation to celebrate someone's birthday and they chose Princess from Vancouver to Hawaii. I also know friends who are avid cruisers and was told that Princess is the best when it comes to food. I was disappointed ... Read More
We took a family vacation to celebrate someone's birthday and they chose Princess from Vancouver to Hawaii. I also know friends who are avid cruisers and was told that Princess is the best when it comes to food. I was disappointed for so many reasons. The bed in our cabin was old and too soft which was very uncomfortable and we had aching backs for much of the trip. We had the air conditioning set as low as it would go and it was still too hit. We had someone come to the cabin 3 times to try and fix it but had no success. . Food was mediocre and mostly very bland. Buffet was very small and food was not very hot. There was no more happy hour or buy one get one free and coctails were very expensive with the Canadian dollar exchange rate. Everything was expensive on the ship. Daytime activities were fun and plentiful. Unfortunately we had the late dinner seating and missed out on a lot of the lounge entertainment. I would recommend the 515pm seating. The production shows were boring with the exception of Motor City. Our cabin steward was very friendly and always greeted us with a smile but other staff, not so much. After breakfast, and being charged for a glass of cranberry juice to me is outrageous. We booked an appointment in the platinum studio to take a family portrait and the photographer took way too many photos of us both individually, with siblings, with spouses, and all we wanted was a family picture. We came back the next day and chose a pboto. If we wanted all the photos on a usb stick, the price was 3100.00 US. Outrageous! For what we paid for this trip was definitely not worth the money. Read Less
Sail Date October 2019
Chosen for the fact that it departed and returned to Vancouver. Other than that very disappointed with size of cabin ( swing a cat ). Washroom no bigger than a postage stamp. Shower was so small to wash your legs and feet, head would stick ... Read More
Chosen for the fact that it departed and returned to Vancouver. Other than that very disappointed with size of cabin ( swing a cat ). Washroom no bigger than a postage stamp. Shower was so small to wash your legs and feet, head would stick through shower curtain. It was claustrophobic. To towel off was impossible either hands, elbows or shoulders would strike the sides. No cold water came through the faucet just hot or warm. This was mentioned but told this is how it is. The room was so small my wife and I bumped into one another quite often. Other than the actual musical shows ( there were 4 ). The rest of the entertainment was average at best. The food was away below par. Especially at the buffet. Only breakfast was edible. Capri dining room perhaps a step up but but not great. Casino was smoky and machines very tight. I think 1 jackpot of 5000 was won during the whole cruise. It would appear that princess cruises are in tough for money and are cutting back on good service, good food and first class entertainment. They are very heavy on shopping stores and in selling low end junk. Not as advertised and our travel company should have known about these shortcoming. It was a waste of money. Read Less
Sail Date October 2019
This was offered as a "Free" cruise. Don't ever let anyone tell you it's "free". There are nonrefundable deposits per person, prepaid gratuities, parking at $27 a day and other expenses to make it a decent ... Read More
This was offered as a "Free" cruise. Don't ever let anyone tell you it's "free". There are nonrefundable deposits per person, prepaid gratuities, parking at $27 a day and other expenses to make it a decent cruise, like specialty dining and any drinks you may want, including soda or special coffee. I also paid for water in the cabin. There is also, if you choose, shore excursions, which are extremely expensive ($70 each for a horse drawn carriage ride in Victoria, not worth it) and the casino, which are always tight. This particular cruise was offering a chance to "vote for entertainer (cruise ship) of the year, but because of this they eliminated the production shows that are usually one of the highlights of the entertainment. Next disappointment was the food. I am not much for buffets to begin with, but I can usually find something. There was one night that I actually walked through with a plate and ended up putting it down, empty, because the food was so disgusting. I went out and got a cheeseburger, which was great. The Crown Grill was excellent, but it was a "specialty dining" option at about $25 per person, plus tip. Worth it. The main dining room food was below par. We had ordered the Cornish game hens on our last Princess cruise and they were wonderful. Not this time. They looked like someone had starved them before cooking. Flavor not near the same. Seas were extremely rough and we bounced in our beds and walking on the ship was like being drunk. Topping of all: My sister got very ill 2 days before we were in home port. She had to be taken off in a wheelchair and the next day she was at urgent care. Yesterday, 4 days later, she was in the ER and had to be given fluids. Diagnosis was virus, probably contracted aboard the ship! This is 7 days later and she is still very ill. Spoiled my desire to cruise ever again. Read Less
Sail Date September 2019
Dates, price, and ports were desirable. We've traveled with Princess on an Alaskan cruise and I based my good prior experience on booking with Princess again. However, I was disappointed in how old and poorly maintained the Star has ... Read More
Dates, price, and ports were desirable. We've traveled with Princess on an Alaskan cruise and I based my good prior experience on booking with Princess again. However, I was disappointed in how old and poorly maintained the Star has become. The overall feel of the ship is "aged". Our stateroom smelled of urine upon arrival and unfortunately that never faded throughout the week! The staff was not as friendly as expected, with the exception of a handful who did go out of their way to make us feel welcomed. The food both in the buffet and the formal dining rooms was only "acceptable". Not once did we receive a "hot" meal, but more like "lukewarm". However, the pizza parlor and grill were exceptionally delicious and fresh (most likely because they make the food as it's ordered). We enjoyed the Ketchikan, Juneau, and Skagway ports but were disappointed with the Victoria port. We arrived 30 minutes before dark and left approximately 4 hours later...not much you can see or do in that time frame so we felt it was a total waste! On a positive note, the bed and bedding were stupendous - best part of the ship in my opinion. Read Less
Sail Date September 2019
We chose this cruise as our friends had already chose and booked the cruise in advance. We have cruised several times to several destinations, but this was our first time with Princess. The entertainment and shore excursions on the ... Read More
We chose this cruise as our friends had already chose and booked the cruise in advance. We have cruised several times to several destinations, but this was our first time with Princess. The entertainment and shore excursions on the Princess Star were good. Compared to other cruise lines we have been on, we were not happy with the quality of the food on board. After attending and not happy with our late dining, We tried the specialty restaurant (Crown Grill). Even the food at Crown Grill was not up to the same standards as other cruises we've attended. We tried to eat off the ship as much as possible. We did enjoy the bar staff. As far as our cabin, we had a view (obstructed). I was nervous that the obstructed view would be a problem, but it was not at all! Every time we left the cabin, we came back to a clean room, which we enjoyed. The beds were very comfortable. The cabin was older and the drawers didn't work. The main problem we encountered was that our air conditioning did not work. The first night, my husband called maintenance twice and he waited until 1:30 a.m. and the maintenance crew never showed up. In the morning, we went to the front desk and they had a maintenance supervisor go to our room. He put a paper in front of the air conditioner vent and said that the paper was moving a little bit and felt that the air conditioner was working. They said that at the next port, if a guest does not embark, we can change rooms. We never heard back from the supervisor. But we did get a credit on our on board account for the inconvenience. We had to stay in the hot room for seven nights. Read Less
Sail Date September 2019
Leaving from Seattle was a nice plus for me. Getting to ship was easy and embark process was quick and easy. Had a balcony cabin, and having a balcony was my favorite part, especially with all the fjords and passageways. The room was a ... Read More
Leaving from Seattle was a nice plus for me. Getting to ship was easy and embark process was quick and easy. Had a balcony cabin, and having a balcony was my favorite part, especially with all the fjords and passageways. The room was a bit dated but overall was satisfied and it was very clean. Plenty of space for a stateroom . Decor could be updated. Dining was absolutely awful. Both anytime dining options were very very bad. Service was mediocre. Other options for food was the buffet which was just ok, the international cafe which had almost the same selection all week and almost as bad as main dining. Didn't try the pay places because we figured would be equally bad. The theater entertainment was pretty good, nice shows etc. A lot of the onboard activities were kind of a joke though. The cruise director was super cheesy and overall vibe of the cruise was very cheesy. How many times can you be begged to clap for the same thing. Maybe some people enjoy this type of thing, just not for me. To be fair to the cruise director he did a great job, I just think he had to play to the vibe that princess wanted. The cruise was mainly folks over 55 and families with young kids. Stateroom service was wonderful. Room service pretty good as well. Ports seemed a bit rushed, especially Victoria and Juneau. Shore excursions were overpriced. The lumberjack show is awful. Overall service staff isn't very friendly or helpful. Alaska was great but would not recommend this brand or ship. Read Less
Sail Date August 2019
First the positives: Great embarkation/disembarkation process. Very efficient. Itinerary was nice and Alaska was beautiful. That's where the good ends. For the negatives: This was the most outdated ship I've been on. The back ... Read More
First the positives: Great embarkation/disembarkation process. Very efficient. Itinerary was nice and Alaska was beautiful. That's where the good ends. For the negatives: This was the most outdated ship I've been on. The back deck smelled like sulfur/sewage most of the time. The Casino smelled different but equally as bad. We toughed it out an gambles a few times but no one in our party was offered a free drink while playing (maybe that is a company policy but their sister company carnival offers drinks to players). Very noisy near our state room making it hard to rest. Paper thin walls where you could hear your neighbors conversations. Beds not very comfortable. We booked twin beds but arrived to a one bed and had to wait until the beds were separated before settling in. Most activities on the ship were nickel and dime scenarios trying to separate you from you money. The food was just ok. dining room was a bit better but not by much. Most events were very unorganized. Many of which not starting on time and then not allowing you to get to something else in time after. I've been on several cruises and this is the first bad experience I've had. Maybe it was just this particular ship but not anxious to try Princess again in the future. Read Less
Sail Date August 2019
We had been looking forward to an Alaskan cruise for years. The overall trip (ports) were fantastic, but this ship is really old, in disrepair and smelled moldy. The decor and furnishings are out of date. The theater area had ripped ... Read More
We had been looking forward to an Alaskan cruise for years. The overall trip (ports) were fantastic, but this ship is really old, in disrepair and smelled moldy. The decor and furnishings are out of date. The theater area had ripped upholstery on the walls, and stained carpets. One of the main dining rooms has a musty smell. My traveling party of 4 would all get stuffy heads and headaches if we ate there. We avoided it after the second day. The spa waiting area and locker rooms smelled moldy and many of the lockers were broken. The spa had an overall feeling of not being clean. In the private pool area near the spa there were missing tiles around the pool and the safety handles to get into the pool were rusty! The crew were friendly, the cruise director was fun. This was my first cruise on Princess line - I have cruised on other cruise lines. They should either take this boat out of commission, or do a major renovation. If this boat is a representation of their brand and quality, I would rather use a different cruise line for future travels. Read Less
Sail Date July 2019
In the past cruising wasn't as popular as it is today, therefore the cruise lines don't have to try as hard to please you. Plus the passengers aren't as thoughtful and courtesy as years ago. This unfortunately how the world ... Read More
In the past cruising wasn't as popular as it is today, therefore the cruise lines don't have to try as hard to please you. Plus the passengers aren't as thoughtful and courtesy as years ago. This unfortunately how the world is today. Our cruise showed all the signs. Crew members lying to us about why the ship was 11 hours late to sail. Bartenders would ignore you. Food was reused for days, and passengers were noisey and thoughtless to other passengers. The ports were really fun, but you don't have to spend all kinds of money to see things, adventure out on your own. This is more fun and alot less expensive. When deciding on your room be aware of your surroundings and book from there. I feel that now cruising is more popular the staff don't have to put there best foot forward to please you. Tracy Arm was wonderful and so glad we could sail down it to see it. Glaciers are also beautiful to see. Read Less
Sail Date July 2019
The destination for sure made the cruise. Alaska was amazing! The ship, not so much. The food was the worst we have ever had, the executive chef should be embarrassed to have his name associated with that food. The food brands appeared to ... Read More
The destination for sure made the cruise. Alaska was amazing! The ship, not so much. The food was the worst we have ever had, the executive chef should be embarrassed to have his name associated with that food. The food brands appeared to be knockoffs, such as powdered mashed potatoes, fake Diet Coke, and questionable ‘ice cream’. The veggie burger at the burger grill was tasteless mush, and literally disintegrated when touched. The chef appeared to not know his way around a spice rack, the food was poorly (if at all) seasoned. However, our stateroom attendant Roland was wonderful! He was very attentive, prompt, and friendly. We had a balcony stateroom and highly recommend getting a balcony room, definitely worth the extra cost. The entertainment wasn’t great, although the comedian was very good. The ship did offer a large variety of onboard movies in various venues. Overall however, we wouldn’t choose Princess Cruise Line for our next cruise. Royal Caribbean was by far superior. Read Less
Sail Date May 2019
Wife and I are experienced cruisers with Princess being the 4th line we've cruised. We had high expectations for this cruise and we were let down. Booked air travel, hotel and transport (airport to hotel, hotel to ship and ship to ... Read More
Wife and I are experienced cruisers with Princess being the 4th line we've cruised. We had high expectations for this cruise and we were let down. Booked air travel, hotel and transport (airport to hotel, hotel to ship and ship to airport) via Princess EZair. The flight from Chicago to Vancouver was pretty bad. United has approx 12" of space between your face and the seat in front of you.Arrived in Vancouver, collected our luggage and went in search of our Princess transport. Finally found the Princess desk and were met with a sign that told us to take a taxi, get a receipt and bring it to guest services. Took the taxi to the Sheraton Vancouver Wall Center. Lovely hotel, comfortable beds, used room service to get a quick snack (meh) and go to bed in anticipation of embarking on a bucket list cruise. Called the service desk next morning to find out how to get our luggage picked up and transported to the ship, they seemed a little unsure, went down to do a face to face and they explained how they did the pick up. Five minutes after I returned they were there to do get us moving. It's less than a mile to the pier so we decided to skip the transport (but the bags didn't!) and walk. It's a lovely city but we were a little surprised about the trash everywhere. Made it to the ship during our assigned time (11:30) and were aboard very quickly. The Star is a nice ship but the old girl is showing her age. There was running rust (old Navy term for rust) everywhere. The edge of our balcony was almost completely rusted, with barely any white paint visible. Being an old sailor I checked her out and there just seemed to be rust everywhere. Very sad actually. Service varied. Our steward was great! Quick, efficient, always greeting us by name. He was in and out of our stateroom, did a great job. Never had to ask for clean towels, etc., it was just perfect. Only once did he knock to see if we were there (our fault - we neglected to put out the privacy tag). MDR waitstaff was slow and overworked, too many tables and not enough staff. The meals didn't seem to flow, there was always a hitch somewhere. I have to admit we were surprised that there was waitstaff at the buffet to bring drinks. We are used to fending for ourselves. Had a little problem at the guest relations desk. I brought them the taxi receipt as directed by the airport sign and they looked at me totally confused. I had taken a picture of the sign and showed it to them (yes, it took multiple reps to handle), was asked for the receipt (took a pic of that too, just in case) and they said they would leave a message when they figured out how to handle the issue. Waited for the call/message, nothing. Returned the next day and the rep showed me that they had credited our account. I say showed because the "music" in the atrium was to loud to hold a normal conversation. Ports & shore excursions: This was definitely bucket list material. We booked all of our excursions through Princess. Ketchican was our first stop. We took the Wildlife Safari Cruise & Beach Bonfire. It was very nice, boat took us from the harbor to Annette Island. There were harbor seals and bald eagles to be seen, but, unfortunately no whales. We were met at the island by Tsimshian Alaska Natives who told us stories and helped prepare our lunch (we cooked the reindeer sausage and s'mores ourselves) and beverages were provided (water, soft drinks and beer). Took a short hike through the temperate rain forest. All in all very enjoyable. Next onto our sail through Tracy Arm Fjord, which, unfortunately was cut short due to the amount of ice. From there onto Juneau. This was the highlight of our trip! We took the Mendenhall Glacier Paddle & Trek tour. We canoed 2.5 miles up the river, toured the glacier, actually got to go into an ice cave and then canoed back. My wife and I are fairly fit but it was exhausting. Tour provided everything, including water (got to keep the provided metal bottle) and snacks. Beautiful views all around! On to Skagway where we took the Haines Eagle Preserve Rafting & Wildlife Quest. Luckily this was a nice float down the Chilkoot River. After the paddling the day before we were too sore to do much else! Saw many bald eagles and because the river had a nice flow we got to stop at an "island" near the end of the float and were able to see moose and bear tracks. Dropped off and had a nice lunch waiting for us. Last port was Victoria. No excursions taken since it as a very short visit, but we walked down to the dock and wandered around and had a nice meal. We booked a mini-suite on the Dolphin deck. This was one of the highlights of the ship. The room was spacious, plenty of closet and drawer space and the bed was very comfortable. It was nice having 2 TVs in the cabin, but they were so close that if they weren't on the same channel you really couldn't watch both. The balcony was a nice size, comfortably seating 2 with the chairs, footstools and table. Nice to have cruising to Alaska. The one problem with the balcony was, again, the amount of rust visible. The food was mediocre at best, both in the MDR and the Horizon buffet. There was also a great deal of Indian and East Asian food at every meal. While this caters to the clientele on board, it should not be a staple at every meal. Also, there is very limited seating around the buffet often causing us to go to the chilly enclosed pool area or even to the outside area to eat. Warm food becomes cold food very quickly in those areas. Often times only one side of the buffet was open causing long waits. We didn't try any of the for pay restaurants for fear that the food would be bad there as well. The one saving grace for food was the pizza and the burger station. Sadly, both came in handy many times as we did not get decent food at times. For entertainment we are big fans of the outdoor movies and "Movies Under the Stars" did not disappoint. Great selection of films and they added padding with headrests and blankets to the deck chairs. This provided some very lovely evenings. We only went to one show, "The British Invasion." It was tired and worn. These are not songs to be sung with a Broadway twist, and, well, better than half the song were not even from that period. Disembarkation was very easy. Because we had booked transport through Princess we left our bags out the night before, normally we do self assist. We got up, had our last breakfast aboard and waited until our designated time. Collected our bags and headed for the bus to the airport. Bus ride was approximately 30 minutes. We had a long wait at the airport so we stowed our bags (couldn't check them in until 6 hours before the flight) and took the train back to downtown Seattle, met with some family and they gave us a nice walking tour of the city. To sum this long and dreary review up: There were ups and downs as there are in all cruises, but unfortunately what some expect as a highlight (the food) became the low light. The cabin was very nice, the steward awesome, but other areas of service were lacking. The best part of the cruise hands down were the excursions. Get out and enjoy Alaska! We are debating whether or not to ever take Princess again, but that actually looks like a thumbs down. Read Less
Sail Date May 2019
We have been on Star Princess before, and to Tahiti before, and combining the two as we did to celebrate our 55th wedding anniversary seemed ideal. Sadly it was not. The food on Princess has deteriorated so much I can't even ... Read More
We have been on Star Princess before, and to Tahiti before, and combining the two as we did to celebrate our 55th wedding anniversary seemed ideal. Sadly it was not. The food on Princess has deteriorated so much I can't even explain it. We ate in the main dining room only three times. On the first occasion one person returned their main course.... on the second three people returned their main course, and on the last occasion two people returned their main course. I have never been on a cruise where even one main course has been returned before. The menu has been reduced to such a level, starters including five bits of melon in a syrup, and one entrée I noticed was fajitas!!!! - in a dining room on a top cruise line. The buffet had quite a bit of choice, not all of it needed or necessary. Some staff were surly. A lady buffet steward was standing behind a counter full of bread rolls and I asked for two of the long ones. She said... the buffet over there is open now. I only want two rolls I said, nothing doing to them.. sorry madam... the buffet over there is open. So I went "over there" found a person in charge, brought him back to the counter and in two seconds had my bread rolls and walked away... WHY. Room service was something else. Most times we had a cabin breakfast (which was usually one of the port days when we had an excursion) the breakfast was fine, but not always. On three nights the main dining menu, and the food in the Horizon court (on one evening centred around German sausage) provided nothing for us so we went back to the cabin and ordered peanut butter and jelly sandwiches. You would think this was impossible to mess up. No sireeee… ask for strawberry jam, you got raspberry, ask for brown bread and you got white, ask for 2 jugs of hot water and you got one, ask for four teabags and you got three. I kept an evening stole that creased easily over the dressing table chair, and one day when the bedding was changed it vanished. I thought the steward had swept it up with his laundry, but a search did not find it, then a couple of days later the steward asked me more about it. He said "in one of the waste bins in one of these cabins, he had seen something with like "dot dot dots" all over it... this I presumed was the dull metallic sequins on the stole. He had seen it in a bin, but not thought any more about it and thrown it away. At least Princess credited me the modest cost of this item. Two cocktails were around $23. I have discovered even I have a limit for not buying something I enjoy. We treated ourselves occasionally, and the first two margaritas we had were wonderful. On the first occasion the margarita was the cocktail of the day, so reduced, and this is what I asked for.... got a lovely cocktail, enjoyed it so much, asked for another the next day. This one came the same, and when I checked the bill had been charged the same, so on the first occasion my request for cocktail of the day had been ignored, but I let this pass. On the third occasion I bought these cocktails the guy just merrily tipped in the sour mix and syrup things (two different items), and halfway through the cocktails we realised they were wrongly made and quite sickly, but didn't bother to take them back at that point, although I did write to the front desk saying with cocktails so expensive they need to ensure strict quality control. Never even got an answer to that. Checked our bill each week and the second week somebody had had a quarter bottle of wine in Skywalkers bar, and it was on our bill. We never drank in that bar, but when I pointed it out to front desk they asked me "are you sure you never had it".....as if I would lie about $11. I did wonder how this had happened as now Princess do not give you receipts, as your card is digitally scanned. Later in the cruise I realised that serving staff look at the number on your card and remember it, inputting it manually, rather than scanning the card itself. Of course it just takes a seconds distraction for them to get two numbers mixed up, etc. and I wonder how many people checked their bill for this type of thing. Those I called the Crispy Critters, who thought a deeper shade of mahogany was a desirable tan colour, hogged sun-beds with the use of those plastic towel pets, which went on before 9am and stayed on all day. Crew never moved them even if the beds were empty for a couple of hours. Both my husband and I came back very poorly, seeking doctors advice the first day home. I understand from ship's gossip, that the chesty/throaty infection we got was doing the rounds of the ship from when it left Hawaii. My husband went to the Doctor which cost $250 (when it is a shipboard infection why should you have to pay?) The medicine he gave him did no good. One thing he gave him was a bottle of cough medicine, the same one of which was available in the ship's general shop for $7 less than he was charged. I didn't bother going as he was not impressed with the help he got. At some point in the voyage it was announced the ship had cases of Noro Virus. Not surprising, I saw buffet staff sweeping crumbs off tables with used napkins, and they wiped the tables with a wet j-cloth, leaving them soaking wet but probably not much cleaner. One show, The British Invasion, has been doing the rounds on Carnival Company ships for YEARS. We don't cruise every year and this was the third time we would have seen it had we gone. Entertainment was fair to middling, with some good acts and some mediocre. They had a duo who played violin and piano very well, and they performed in the piazza area every day, maybe three times a day. The first week was original, and they were good, but one got bored with the little joke of the pianist playing "chicken dance" and the violinist's little tricks of stopping, or speeding up, etc. Not only that, but if you wanted a cup of coffee in the piazza when they were on, forget it... people claimed seats up to 30 minutes before the show, which lasted maybe 30 or 45 minutes. Other original things they used the piazza for was racing wooden horses by the throw of a dice, beanbag tossing... and oh yes, just behind the piazza in the lift area they played "elevator roulette" when those really bored could bet on which elevator door opened first. The best show they had was the traditional dancing show they brought on board in Papeete. The pizza shop was mediocre unless you were lucky and got a freshly cooked slice. Princess achieved what I would have thought impossible and managed to combine the two most inedible things you can have on a pizza, burned cheese, and cold cheese. Burger bar was good, food was hot. Ice cream Sundae counter was fine, but frequently ran out of some of the sugar free versions of the ice cream. Ports of call, were fine, sometimes the ship was a way out, sometimes not. In Honolulu a taxi back from the centre of town cost us $24. Because we thought the two Samoan ports, Pago Pago and Apia, would not be that used to tourism, we took Princess excursions. These were over-priced for the content and disappointing. At the Tahitian Ports we did our own thing every time, and had a great time. We took a disembarkation tour of Los Angeles, visiting Santa Monica. This was good value and very interesting and the content was good. The only problem was they had the starting time as 0750. I know they want you off the boat early, but surely they could have given you a bit longer. Once on the tour the courier checked everybody's flight times, and it transpired that, even given the tour's normal time, one couple had been booked on who really should not have, as our arrival back at the airport was very tight for their check in time. Maybe this was why the other 50 of us had to have such an early start. Possibly the tour would have been a tad less rushed as well without this pressure. The captain was a wonderful people person. Put himself about the ship several times a day just on a walk through, but you got the impression he really cared about how Princess passengers enjoyed their cruise. My husband and I are vegetarian, which I add to be fair. Some days in Horizon Court there was nothing at all we could eat for lunch, unless you just wanted vegetables, which is why the pizza and burger place (veggie burgers)got used a bit more than they should have. Princess have had in the past the best itineraries and durations out of all the cruise lines, and whilst we enjoyed this cruise I have to stay we did it in spite of Princess, not because of them. We certainly did not come back "new" far from it, because we were fit and healthy when we joined the ship, and $250 richer for the doctor's fee. Sorry Princess, enjoyed the itinerary, hated the ship. Read Less
Sail Date March 2019
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst ... Read More
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst food, bar none, I have ever had on my approx 20 cruises. Extremely limited menu, gristly meat and over-rich sauces. The Guest Relations staff gave incorrect information with amazing regularity - they need additional training and to learn to say "I don't know" instead of giving misinformation. The theater entertainment was mediocre, as was most of the bar and piazza entertainment. The volume of all music throughout the ship was many, many times too loud for enjoyment, as were the mid-ship movies, which I could hear from my aft balcony. I felt sorry for the performers at Crooners because they were completely drowned out by the performances in the Piazza. I am used to pricey shore excursions, but these were way out of line for the value received. We were appalled at the many totally incorrect Trivia answers (yes, we looked them up after) given with absolutely no room for discussion. The moderators were also super quick and allowed no question repeats before the checking process. Read Less
Sail Date March 2019
La ville de départ était Buenos Aires. Il était très difficile de visiter cette ville en taxi car la circulation est toujours arrêtée et le temps pour le faire est trop court. L'embarquement se passe bien, mais ... Read More
La ville de départ était Buenos Aires. Il était très difficile de visiter cette ville en taxi car la circulation est toujours arrêtée et le temps pour le faire est trop court. L'embarquement se passe bien, mais l'atterrissage est pour moi en fauteuil roulant. Je frappe un accroc. Le personnel du bateau n'a pas compris qu'avec mes sacs à dos je voulais débarquer. Passant ensuite à la douane de San Antonio, le transfert du port que j’avais payé très cher n’était pas présent. Ce fut difficile et long de négocier un transport pour moi. Le navire est généralement accessible en fauteuil roulant, la cabine aussi. La nourriture, 3 étoiles. Les animations et spectacles sont nombreux mais certains sont médiocres. Pour les ports et les excursions pour une personne en fauteuil roulant, sont très difficiles et parfois impossibles. Je m'interroge sur les transferts en petit bateau du Star Princess au quai. Que croyez vous qu'il va se passer? Est-ce que je coule avec le capitaine? Je ne retournerai jamais à bord de ce navire. The departure city was Buenos Aires. It was very difficult to visit this city by taxi since the traffic is always stopped and the time to do it before the departure is too short. The boarding is all well, but landing for me who is in a wheelchair. I hit some snag. The boat staff did not understand that with my backpacks I wanted to disembark. Then after passing through the San Antonio Customs, the transfer from the port to the airport that I had paid at a high price was not present. It was difficult and long to negotiate a transport for me. The ship in general is well accessible in wheelchairs, the cabin too. The food, 3 stars. Entertainment activities and shows are plentiful but some are mediocre. For ports and excursions for a person in a wheelchair, are very difficult and sometimes impossible. I wonder about the small boat transfers from the Star Princess to the dock. If a person like me who can not stand does not have the right to board these tenders, what happens if a storm forces the evacuation of the ship, I sink with the captain? I will never go back on board this ship. Read Less
Sail Date February 2019
We’ve cruised a number of times with Princess and this one kinda puts the seal on not wanting to continue which is sad. We took the principle to pay up into a suite every couple of years and get pampered as VIP’s. I know it sounds ... Read More
We’ve cruised a number of times with Princess and this one kinda puts the seal on not wanting to continue which is sad. We took the principle to pay up into a suite every couple of years and get pampered as VIP’s. I know it sounds obnoxious but it’s pay4play and the level of attention and detail proved out to be worth forfeiting vacations to get spoilt. This time we took B751 being the owners suite, the trip incl. flights worked out over 25k so you would expect good things. The reality was that the actual cruise, ports and tours all turned out well (except for one port miss from bad weather). The team in Sabatini's and club class were excellent, there was an abundance of Brits that made it fun and the Zumba proved highly entertaining. Where this trip fell over was the attention to detail and the total lack of ‘extra mile’ service. On top of this we filled in a survey and I even wrote to Princess to discuss a good few days ago and they haven’t bothered to respond. So my summary is the cruise was good and worthwhile but the premium price for the suits is a waste of time and left and extremely sour taste in our mouths. to elaborate I have attached photos from our room.. If this were a $50/night hotel room I would be ok but it wasn’t and the premium price we pay is for the upgrade in service and amenities. We’ve had some wonderful suite experiences, we’ve had spot checks by the captain, we’ve had drop ins from the MaitreD but in this cruise the captain was invisible and so were his staff which I am guessing is a large part of the tardy and shabby execution. To elaborate .... 1. Wifey had to wash the handles and light switches as they all were stained and smeared when we arrived 2. Dust and dirt across cabin which remained there through the cruise 3. Paint chips across entire deck that fell from the deck above being power washed apparently 4. Cabin squeaking /creaking where it should not (metal on metal rubbing noise keeping us awake 5. Safe worked sporadically 6. Orchid in room dead aka no flowers just a stalk 7. Mirror and TV’s all had fingers prints on them and smudges 8. Hair behind toilet door present when we arrived and still there when we left 9. Fruit bowl never refreshed, moldy fruit left for us to throw away 10. Chocolates left to pile up in room 11. Wardrobe door almost impossible to open 12. 1/2 the carpet changed leaving old parts tatty and dirty 13. Dirty head mark on wall behind sofa 14. Ceiling light fitting not installed correctly 15. Heating vent in ceiling not installed correctly 16. Patio door would not stay open 17. Balcony rail poorly installed (wobbled) 18. The lounge TV’s had garbled sound so we could not hear the captain announcements or scenic commentary 19. Larger flat screen TV’s installed over built in shelves so they protruded into walkway making them dangerous at head height between the bathroom and bedroom 20. Vanish tarnished on the cabinets These were a few I could remember.. On top of this 1. Reception were awful and dismissive I had at least 3 experiences where they either didn’t bother calling people from the elite line or they made stuff up on the phone to get rid of you. 2. Senior staff were entirely absent ( highest person we met for the whole cruise was a head waiter 3. Art director was self absorbed, looked through us when we booked a 1-1, doubled booked, didn’t tell us and just pretended we didn’t exist then expected us to do the running 4. Library was unbelievably bad.. I honestly thought they forgot to stock it.. if there were 50 books in it I would be surprised ! So as you can see, the core trip was fine but the fringe benefits of pay4play were all missed. We hoped to resolve this with princess but it seems they would rather read the review on CruiseCritic so here it is and here’s some pictures for their embarrassment. So much for an Elite guest in the owners suite !.. I hope you don’t get back off a relaxing holiday and feel robbed #comebacknew ‘I don’t think so ! Read Less
Sail Date January 2019
I only went on this cruise because I was invited and paid for by family. I don't want to know how much it cost them, considering how laughable the cruise was. The buffet was generally gross. Breakfast items like scrambled eggs and ... Read More
I only went on this cruise because I was invited and paid for by family. I don't want to know how much it cost them, considering how laughable the cruise was. The buffet was generally gross. Breakfast items like scrambled eggs and bacon were average (how can you mess those up?), and "advanced" items like salmon fillets were revolting. Almost all the food was lukewarm, nothing ever being actually hot. No wonder everyone on the ship gets sick. It's all breeding grounds for bacteria. Food is definetely on par for the 70+ crowd. Think IHOP. The dining rooms were fine, the food being what I like to call "fine-industrial". It's fine-dining, but it somehow manages to still have that industrial, mass produced flavour. It's an enigma. Maybe I am used to a higher standard of cooking, but none of the fine dining food was on par with a restaurant on land. Maybe Olive Garden? The only time on the ship that I anticipated eating was at the pizzeria as it was actually normal tasting. It didn't have a weird "off" tinge. It was just average pizza. Better than Dominos and Pizza Hut, mind you! Staff were apathetic and not really keen about serving you. I don't exactly expect them to be joyful, seeing as their job is to serve people on a tacky boat. But a smile goes a long way. However, our steward, Job, was very kind and I got to talk to him quite a bit as a I sought refuge in my cabin from the hoards. The only exception to the apathetic staff was one of the pizza chefs, who always seemed to be smiling, and the adjacent bartender, who late at night would play ukelele for everyone. That was one of the rare good parts of the cruise. The ship captain, Michele Tuvo was cheerful too. The bartender at the very end of the ship, with the pool, was also kind, and he always gave me free sodas, probably because he knew how much of a rip-off it was. You've paid for the cruise and they don't even have the decency to give you free soda? It's sugar syrup and water. Seriously? What a joke. He made my cruise somewhat better. Cabins were outdated, tacky. The bathroom was astonishingly small. I don't expect it to be full size but c'mon. The soap and shampoo/conditioner were terrible. Makes your hair rough and smells weird. Very industrial. The TV was fine. One positive is the balcony, which was a relaxing place to sit. I loved to hear the water crashing. I enjoyed sitting in the hot tubs and swimming, but found it frustrating how there were no change rooms nearby any of the pools. I don't really want to walk back to my cabin completely soaked, dripping water down the hallway. Surely there is a more logical solution to this... And the pools closed quite early. 10 pm, and they were blocked off. I think midnight would be more appropriate, but of course, as senior cruises go, everything shuts down after 8. Movies Under the Stars was something I always looked forward to. I only wished they played more interesting movies and less family movies, I mean there weren't any families on this cruise. Maybe a handful of children, but it was mostly elderly. What's the point? I would have liked to see more movies in general, a lot were repeats. Programming was ABYSMAL. NOTHING for people below 50. And I mean it. Everyday there were the same old health seminars. "Rejuvenate wrinkled skin!" "Lower Back Pain and How to Treat It" "Arthritis 101". Are you actually kidding me? This is the entertainment? THIS is what costs thousands of dollars? The science-related slideshows were amateurish and slow. Information that could be said in 10 minutes was turned into a sluggish hour. With ugly slideshows that could have been done better by a highschooler. It was so sad. Theatre seats were uncomfortable. All in all this cruise sucked even more than I had anticipated. It was by definition, LAME. Lame food, lame entertainment, and lame people. The whole ship was a drag. Sorry, but hanging around 80 year olds, as a 19 year old is not fun whatsoever. Save your money, and by god do your research. I wouldn't recommend Princess cruises one bit. Shameful cruise. Read Less
Sail Date December 2018
My spouse and I love at-sea days, so we chose the Star Princess' 15-day round trip from Los Angeles to four Hawaiian islands and back to L.A. (with that Jones Act-mandated stop in a foreign port, Ensenada, Mexico.) The cruise would ... Read More
My spouse and I love at-sea days, so we chose the Star Princess' 15-day round trip from Los Angeles to four Hawaiian islands and back to L.A. (with that Jones Act-mandated stop in a foreign port, Ensenada, Mexico.) The cruise would start with five at-sea days and end with that many, so 10 days of playing morning and afternoon trivia (with some hosts who were English-speaking challenged) were fun activities. At the outset, we asked our wonderful and efficient cabin attendant to change out all of the minibar mini boozed bottles to Courvoisier cognac from VS to VSOP. Indeed she did, so the next day eight such VSOP minis were there. The day after that, the VSOP had been changed to VS. No one ever called to say they would doing that or coming into our cabin while we were not there! There is a big taste difference between VS and VSOP. A phone call with the Guests Services Desk resulted in someone with hotel/beverage service calling us and saying there we no mini VSOP bottles on ship. That was a lie! "Of course there aren't any; you came and stole them!" My spouse is "Elite" status with Princess and should have been accommodated. As it was, we had also bought Princess' nearly $900-per-person Sip and Sail beverage package, so the ship owed us some accommodation, which resulted in a 350-litre bottle of VSOP sent to us as consolation. But, things got bad, again. For a formal night, the ship's laundry had sent me a long-sleeved white shirt that was not mine. I had to tuck the cuffs inward, and the neck size must have been 19 or 20 inches instead of 17.5. My shirt was never found. I filed an item lost form for possible compensation. Many of the evening meals were horrible, such as thin tough so-called New York steak; sad soggy veal, and dry salmon steak. In the Horizon Court/Lido, we never got a truly hot breakfast of any item. Cold pancakes, cold French toast, cold eggs over easy every day!!!! Oh, the Star does not have a forward section observation lounge, but rather The Sanctuary, a faux refuge from the riffraff if you want to pay extra. NO WAY! Saddest of all was the ship's Library, which had just a few books. Apparently, previous passengers stole whatever volumes interested them. Hence, the shelves were empty. Lastly, we enjoyed a dance performance by the best troupe ensemble we had ever seen during 25 years of cruising, but after that group's final night they were replaced by a group that included two chubby singers and two very old looking dancers. Awful costumes and ugly sets. More intimately, a guest lecturer who talked one day about time and the cosmos in the Princess Theater (with its stiff uncomfortable seats) was -- no pun intended -- a wretched waste of time. Mousy-voiced, he was dull and boring. All in all, the Star Princess's magnitude is diminishing. We had been thinking of a Med cruise next year aboard the Emerald Princess, but for now we're done with inferior jewels. Read Less
Sail Date November 2018
Star Princess Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 3.9
Entertainment 3.0 3.7
Public Rooms 4.0 4.2
Fitness & Recreation 4.0 N/A
Family 4.0 3.8
Shore Excursions 4.0 N/A
Enrichment Activities 4.0 N/A
Service 4.0 4.2
Value for Money 4.0 N/A

Find a Star Princess Cruise

Easily compare prices from multiple sites with one click