Sail Date: March 2019
Recommendation. Wanted destinations, ports, and this particular ship and cruise line. All reports indicated that this was a great cruise line which offered excellent service, and value for the money. It had all the features I wanted ... Read More
Recommendation. Wanted destinations, ports, and this particular ship and cruise line. All reports indicated that this was a great cruise line which offered excellent service, and value for the money. It had all the features I wanted including comfort, beauty, great room with balcony, delicious food, port o calls, great staff, and crew. We found the ship to be clean and nice decor with comfortable acommadations and great service. The ships crew were extra friendly and always showed respect and interest in their passengers. The entertainment was superior and we found the lectures to be educational and very interesting. The speakers were professional and always had slides or videos. The port info. was valuable and helpful with directions and highlights. We enjoyed the choice of movies and music with great selection of bands and perfect choice of entertainment for all. I would be very happy to cruise on Princes cruises anytime in the future. Read Less
Sail Date: March 2019
Our friends asked us to join them with other family members. The food was excellent and the cruise staff very friendly and accommodating. The Captain (Tubo) was all over the ship, greeting guests on a daily basis. The entertainment was ... Read More
Our friends asked us to join them with other family members. The food was excellent and the cruise staff very friendly and accommodating. The Captain (Tubo) was all over the ship, greeting guests on a daily basis. The entertainment was wonderful. Only draw back the theater, unfortunately, was not large enough to accommodate all the guests. The tours, both ship sponsored or private arrangements, were wonderful. All in all, Princess Cruise Lines did a great job, including embarkation and disembarkation at both ports. I can't say enough about the dining room staff and food taste and presentation. It was all good! The outdoor Pizza Venue, Ice Cream Corner and Hamburgers and Hot Dogs were also very good and well prepared. The Pools and Jacuzzi were also well maintained and the Bars were always within site and the staff always friendly and available. The Tender Service was well organized as was. Disembarkation at the (6) Ports we arrived at. That's about it. Read Less
5 Helpful Votes
Sail Date: March 2019
My wife and I have been on 49 cruises. Trust what I tell you here. We got off yesterday, 15 days...Never use Princess ! The food was mostly greasy, soggy, cheap starchy food in the buffet. It was absurd. 1/ filled pasta dishes, dried out, ... Read More
My wife and I have been on 49 cruises. Trust what I tell you here. We got off yesterday, 15 days...Never use Princess ! The food was mostly greasy, soggy, cheap starchy food in the buffet. It was absurd. 1/ filled pasta dishes, dried out, foolish. They serve cheap pork,cheap entrees, cheap stuff, one night was good out of 15. Next ! I paid equivalent to $200 for 7 hours of internet use. It is especially slow, takes 5 minutes just to sign on, no streaming, a total ripp off... Next ! Almost all entertainment is geared towards 80 year olds. They have a deck party and disco stuff , but are forced to have crew members attend so someone will be there. Next: Movies under the stars is great. Next: I highly suggest Royal Caribbean, Celebrity, others. Never Princess again. Next: Our cabin had a moldy toilet that was never cleaned Next: Out cabin attendant stole out wine opener, I asked him about it and he had it in his pocket. He was rude 2/3 of the trip, nicer when it was at the end for tip purposes...Sorry, no tip Next: $28.00 per couple is added to our bill daily for a tip program.Another ripp off ! If you ask at the front desk to decline, they will not charge you. Next: The casino had no atmosphere, fully dead... Next Drinks are $10.00-$11.00 what do you think of that ? Next, The gym is nice but had broken machines they refused to repair for qalkl 15 days... Read Less
Sail Date: March 2019
We picked this because we had never been to S A and we were looking for something that ended up in LA, as we had a wedding to attend on 3/30/19 We loved the countries we visited and were never concerned about safety in the ports. We ... Read More
We picked this because we had never been to S A and we were looking for something that ended up in LA, as we had a wedding to attend on 3/30/19 We loved the countries we visited and were never concerned about safety in the ports. We did all excursions through Princess, and they were well done, with excellent hosts. There was enough variety so that there was something for everyone. We did not go to Machu Pichu because it would have taken 2 days out of our cruise. We would do this cruise again. The Star Princess ship was a little older, but well maintained. We like the smaller ships without all the “kiddie” attractions, like race cars, climbing walls, wave pools, as we are older and do not use these. The average age group on this cruise was 50+. The were a handful of children, no teenagers or spring break groups Read Less
1 Helpful Vote
Sail Date: March 2019
This cruise was very enjoyable, especially since my husband and I were doing it with my sister and her husband. The food in the dining room was great, also the lunch buffet was excellent. The breakfast spread tended to be repetitive, but ... Read More
This cruise was very enjoyable, especially since my husband and I were doing it with my sister and her husband. The food in the dining room was great, also the lunch buffet was excellent. The breakfast spread tended to be repetitive, but I am not a big breakfast eater so the lack of choices did not affect me. Loved the zumba and line dancing, especially Ramon who is an amazing instructor. The night time deck parties were amazing, very energizing, lots of fun. Met lots of interesting and friendly people from all over the world. Special thanks to our wonderful Captain Tuvo, and our dining room team Cristian and Quirino. Plus Cirilio who always kept our stateroom spotless. We were not too happy with our statement temperature which was always too high and it could get sweltering during the night. Also I had a bit of a hiccup with our cruiseport to airport transfer which never got resolved, however we were lucky to be able to join the supershuttle that morning and we got to the airport in plenty of time for our flight. We are almost Elite with Princess, so just shows our loyalty to the brand although we do cruise with other lines when we liked their itinerary. Read Less
Sail Date: March 2019
We actually chose this cruise for the sea days. The ports were pleasant extras for us. We had a fabulous time. Cabin steward was fantastic along with every staff member we interacted with each day. We did (3) excursions and loved them ... Read More
We actually chose this cruise for the sea days. The ports were pleasant extras for us. We had a fabulous time. Cabin steward was fantastic along with every staff member we interacted with each day. We did (3) excursions and loved them all. Wild life adventure in San Martin was amazing! We really got our money's worth out of this one. Dolphins, sea lions, penguins, birds oh my! We zip lined in Costa Rica and had a great time flying through the trees. The staff was great with the advanced age of our group... I think everyone enjoyed the experience. We also did the beach excursion in Puerto Vallarta, warm water, great food and yummy drinks. Everything was wonderful. We did book all our excursions though Princess just to be safe so far from home and we weren't disappointed. Felt we got our money's worth out of each event. We loved the trivia and game shows on the ship and the bar staff was exceptional. Everyone was so much fun! The Cruise Director and entertainment staff were out of this world amazing! I wish I could name every staff member we encountered. We met wonderful fellow travelers and had a blast getting to know folks from other countries as well as from other States in the US. We came away with friends for life. We love Princess Cruise lines and will continue to sail with them as often as we can. If you like longer cruises with a nice combination of sea and port days this itinerary is for you. Can't wait until our next vacation! Thank you Princess Read Less
Sail Date: March 2019
We chose this cruise because it originated in Chile and arrived in Los Angeles. The 16 day itinerary allowed us to arrive early in Santiago and enjoy Chile and the hospitality of the city and it's people. Princess transportation to ... Read More
We chose this cruise because it originated in Chile and arrived in Los Angeles. The 16 day itinerary allowed us to arrive early in Santiago and enjoy Chile and the hospitality of the city and it's people. Princess transportation to the cruise port at San Antonio was very good although the cruise port facility was modest at best with lack of direction for arriving guests but we embarked comfortably. Although the ports included several that required transportation to local destinations we did get to enjoy Chile, Peru, Costa Rica, (where we took a great Princess tour and zip-lined), Nicaragua and Mexico. We did feel that the information about the port cities and what travelers could do on their own was lacking.The time on the ship was casual, comfortable and relaxing and the crew from the Captain down were friendly and accommodating. This cruise appealed to an older crowd and had only a dozen or so children on board. The entertainment was good but not spectacular although the one major production number by the song and dance entertainers was outstanding. There probably should have been more than one major stage production presented on this long of a cruise. The dance band "Static" was outstanding and was the best band we have heard and danced to on any of our cruises. The food was good but only outstanding in the specialty restaurant. Disembarkation and Princess transportation to LAX was very easy and well organized. Read Less
Sail Date: March 2019
I can't understand why a big cruise line like Princess simply doesn't understand what is vegetarian and what is not, despite being advised repeatedly. Overall, not blown away by the cuisine. I'm afraid too that reception ... Read More
I can't understand why a big cruise line like Princess simply doesn't understand what is vegetarian and what is not, despite being advised repeatedly. Overall, not blown away by the cuisine. I'm afraid too that reception staff were not particularly knowledgeable about the port arrangements on one particular day, in fact giving me completely inaccurate information and causing a degree of stress re availability of our tour operator. Otherwise staff were very friendly (mostly) and helpful, ironically especially so in the dining rooms. As far as entertainment was concerned the Princess dancers were really good but other acts were a bit dated. Our balcony cabin was fine but maybe the level of service and overall standard of cleanliness were a bit short of what we've had in the past. Overall I think this cruise experience may have called time on our many years of cruising. It wasn't awful but it just wasn't special enough. Read Less
Sail Date: March 2019
We did the 30 day cruise in December and spent the winter in Argentina and Chile. The logical choice was to return to California on the same ship from Santiago. We are fairly new to cruising but we love the Star Princess. The staff seems ... Read More
We did the 30 day cruise in December and spent the winter in Argentina and Chile. The logical choice was to return to California on the same ship from Santiago. We are fairly new to cruising but we love the Star Princess. The staff seems to be genuinely friendly and wants you to feel like part of the family. A couple of the ports were a little disappointing but I don’t think it was the fault of Princess. Our interior cabin was comfortable but I wish there had been a comfortable chair to sit on in the cabin. There are plenty of places to do that around the ship however. We usually ate at the buffet, the food was comparable to the main dining room but there were a lot more things to choose from. We did eat “out” at Sabatini’s one night and it was excellent. The port excursions we booked through Princess were pricey but well done. The embarkation in San Antonio was good, but I thinking Valparaiso is a much more interesting town. Disembarking in Long Beach was a breeze especially considering the last minute change in berth Read Less
Sail Date: March 2019
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst ... Read More
The good: The captain and all staff except Guest Relations staff had a great attitude. We had wonderful weather and our fellow cruisers were a good group. The beds are comfortable and the ship was very clean The bad: Worst food, bar none, I have ever had on my approx 20 cruises. Extremely limited menu, gristly meat and over-rich sauces. The Guest Relations staff gave incorrect information with amazing regularity - they need additional training and to learn to say "I don't know" instead of giving misinformation. The theater entertainment was mediocre, as was most of the bar and piazza entertainment. The volume of all music throughout the ship was many, many times too loud for enjoyment, as were the mid-ship movies, which I could hear from my aft balcony. I felt sorry for the performers at Crooners because they were completely drowned out by the performances in the Piazza. I am used to pricey shore excursions, but these were way out of line for the value received. We were appalled at the many totally incorrect Trivia answers (yes, we looked them up after) given with absolutely no room for discussion. The moderators were also super quick and allowed no question repeats before the checking process. Read Less
Star Princess Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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