1,423 Princess Star Princess Cruise Reviews

This was a great cruise overall. As most know, the PNW weather can be iffy in the Fall and we surprisingly had amazing weather for this trip for late September/early October 2019. I didn't know what to pack (even though I live in ... Read More
This was a great cruise overall. As most know, the PNW weather can be iffy in the Fall and we surprisingly had amazing weather for this trip for late September/early October 2019. I didn't know what to pack (even though I live in the PNW) and even with the weather being good, I still didn't pack enough warm clothes for enjoying the outdoor space at sea. We had a balcony room (L301) and many days we sat on our balcony as we sailed away and I could have used more layers. However, days in port I was perfectly fine with capris, long sleeve, and a vest. But on the ship I needed to dress warmer. Layers would be my advice for future cruisers on this with gloves, scarf, hat, vest, coat, and some lighter clothing layers for warmer weather in port. But the weather was so nice on our first at sea day that we even could lay out in swimsuits, by the pool, heading south on our at sea day! But on our at sea day going north I used the atrium pool area as it was cooler. Go figure! We stayed pre-cruise in downtown at our time share. We flew into Sea-Tac and took the light rail into the city (SO EASY if you've not used this before, and cheap!!!) (YouTube Seattle Light Rail system and it'll show you how easy)Then we walked to our resort and used Lyft to the port. Lyft dropped us right off at the ship where we boarded around 11:30am. Barely any lines, hardly any waiting, probably less than 30 minutes from drop off, to on the ship. Got on the ship and made our way to the Horizon Court for a buffet lunch. Seating was crowded indoors, so we sat on the back outside deck and had lunch. It was cooler, so needed our warm jackets & coffee during lunch. At 1pm it was announced that our rooms were ready and we made our way to our cabins where we were happy to see our luggage was waiting for us. Unpacked, and met up with the rest of our party to explore, do the muster drill, and then set sail. Princess has an app that you can download on the ship that you can leave messages for one another via this app. Instructions are on a card in your stateroom about this. It was a little tricky to find our friends on the app (had to enter their number on their stateroom card directly to make them come up) but you can use this feature with Princess' wifi and not be charged. I had my phone on airplane mode while onboard, but wifi was on and we used this app for free. This is not the internet package through the ship. We could also call each others room number and leave messages on their in room phone as well, to communicate. We also had a cabin nextdoor to our friends, and our room steward opened the door, per our request, so we could sit on the balcony and visit. Food on the ship was good. Buffet had the typical things, but for those who don't purchase a drink package and bring on your own hydro-flask or cup, you could get coffee, ice tea, and water in the buffet. They also had hot water and a huge variety of tea bags to choose from as well. I like flavored creamer, which isn't offered on the ship, so I just packed a small box of flavored creamer pods in my suitcase and took a couple to breakfast each day. I also brought on my own insulated coffee mug to keep my coffee warm and have a larger coffee cup to walk around the ship with my coffee in the mornings. My husband did purchase the soda package which was reasonable (under $10/per day) so he stayed hydrated via soda or other juices/mocktails, etc. We just purchased our own cocktails and drinks as needed as we couldn't justify the alcohol drink package for how little we drink. I did bring on the allowed 2 bottles of wine for my stateroom though (1 per person) & just asked my steward to bring me some wine glasses. There's a specialty coffee package that was $31 for 15 coffees, which is a good deal if you use all 15 coffees, which our friends bought one to share, but on a 7 day trip and quite a few days on shore, they left a few drinks un-punched on the card, so they didn't get all 15 drinks. I asked the person at the coffee stand if you could use the unused coffee punch card on a different Princess ship/sailing and he said no. So that didn't work in their favor. Now we did end up having lobster on our last formal night in the main dining room and Baked Alaska. That was very pleasant to know that Princess still has the lobster night, as many lines are doing away with lobster night. Some people don't care about this feature, we happen to book with the lines that still do this if the itinerary is what we want. Ship was in decent shape. You can tell it's been used quite a bit. For instance we had a bit of carpet coming up along the edges of our stateroom. No big deal, it has mass amounts of people coming and going, so it's going to look used. But over all the ship still was beautiful and clean. We did not have a mini suite, so no couch in our room and the shower seemed extra small compared to the Celebrity ship we were on last year. The Star shower had a shower curtain that you had to make sure was inside the shower so not to soak your bathroom floor, which I did a few times unexpectedly. The shower also had wall mounted shampoo/cond combo, and body wash, also a small body lotion was provided on the bathroom counter. But the room was well appointed & clean, with a large closet and ample shelving and storage for our 7days. The bathroom this cruise had an overall outhouse smell, so I had brought on a small bathroom spray, which I used to mask that odd smell. I would have liked a counter standing bathroom scent to keep it smelling fresh throughout. But didn't know that we'd need it as I've never had that constant smell in our bathroom on a ship before. My parents were in a mini suite on dolphin deck and they had a full size shower/tub combo and couch area and 2 TVs vs our 1. However their balcony had zero cover on that dolphin level, which left them exposed to above cabins and weather. We had a nice over hang cover on our Lido deck balcony which was nice when it did sprinkle a bit, we could still make use of our balcony. Entertainment was fine. Didn't go to all the shows and didn't make use of the lounges and all the entertainment going on around the ship as we visited with our party more on this trip than go to the shows. They had two comedians back to back, which was odd not to break those up a bit, one was much funnier than the other. The ships in house production show was ok, Celebrity did much better with this. But the Star isn't one of Princess top ships, so expected not to have the top entertainers, and that was just fine. It was worth our time to watch and we were entertained nicely. They did a fine job and we enjoyed going each night that we did. Walking around the ship we did hear other lounges having entertainment, which seemed fun. So there was lots to enjoy on the ship. Didn't do any of Princess' excursions. Did our own in port by renting cars and walking food tours, and finding local breweries. ASTORIA we had great weather, which doesn't always work out. Astoria is a lovely town with a fun river walk and lots of breweries. There was a $7 shuttle to go into the heart of town from the port that you could use as much as needed throughout the day. You aren't in town when you port and there's a good mile+ walk to get into town from port. Which is a nice walk on a clear day, but we opted for the shuttle. SAN FRANSISCO, our highlight was to go under the Golden Gate Bridge. We went under both times in the dark and the bridge isn't lit up on the underside, so our pictures don't do it justice. The ship will go under the bridge depending on tides so the ship will fit under the bridge, we set our alarm clocks for 5am, and we actually went under at 6am. But again, we heard this could vary due to tides and nobody could give me exact times we'd be going under when we asked the night prior. We left port at 10pm. Both were the same experience going under the bridge, less crowded on the top deck in the morning, and very windy both times, more so leaving than coming in. But it could have been foggy just the same, so it was just lucky we had such a good experience with this. Luckily we had no fog or rain, so it was fun. We did Alcatraz on our own (bought tickets a few months early) and ported almost next door to the Alcatraz pier. Walking distance to Pier 39 as well. We did a Little Italy walking food tour on our own, which was SO FUN!!! MONTEREY we rented a car to do the 17-mile drive and see Pebble beach, which was beautiful. We rented through Enterprise which had a shuttle van that picked you up in the pier parking lot. Had to call to find it, as it wasn't there and wasn't marked when we arrived, so we just had to wait. Some friends took an Uber to Carmel by the Sea, and am wondering if that would have been more time and cost efficient instead. But if you stay around the port area, you can easily walk and stay entertained close to the ship as well without going out of the area completely. VICTORIA didn't have Uber, so we walked into the harbor area, which was a bit over a mile I'd guess, and very lovely and an easy walk. We've been to Victoria so didn't need to sight see, just popped into pubs and looked around the harbor area. Now, we left Victoria in the evening so we got back on the ship later, which meant all the shops on the ship were closed and stayed closed until we disembarked. We forgot this tidbit and left about $70 unused OBC because we couldn't use our OBC (except for drinks) in the shops, as I was thinking about getting a sweatshirt or something with our OBC. So keep that in mind if you have any OBC, use it up before the things on board close down and if you depart your port later. Just a reminder, which I knew, but forgot about until it was too late. Disembarkation we opted to carry our own luggage off so we could keep our luggage with us the night before. They wanted us out of our rooms by 8am, so we quickly had breakfast in the buffet and then went and got our luggage and walked right off. Now, we opted to use the Lyft system to get back to the airport. They will not let Uber/Lyft drivers to come right up to the ship like they did dropping us off. You have to walk about 1/4 mile+ to get to the Uber/Lyft area. For my husband and I, that was no big deal. However for my parents who have mobility issues, that wasn't so great. They did it, but it was a struggle for them. Lyft will vary on cost, but it was about $30 for two of us to get to the airport, where the shuttles directly at the port were charging $30 per person to go to the airport. So for the short walk, it was worth it to us to use Lyft (which was consistently cheaper than Uber in Seattle this trip) Overall, this was a very nice cruise and being from the PNW, it was very accessible to us and I'd easily do it again for a fast, cheaper week get away. The seas were calm going south and a tad rougher heading north, but bearable. But that could vary from time to time. The ship was lovely, staff was nice, food was decent. Overall would book again! Read Less
Sail Date September 2019
Wanted something close to home without having to fly and this was the perfect cruise. Just prepping for our cruise on the Crown in January! The weather could not have been better for this time of year. Embarkation was painless and we were ... Read More
Wanted something close to home without having to fly and this was the perfect cruise. Just prepping for our cruise on the Crown in January! The weather could not have been better for this time of year. Embarkation was painless and we were on board in less than 15 minutes. Never waited for anything. We met some amazing people, mostly from Seattle! Others we met were great! Thank you for letting my husband tease you on the elevator at 7:30 am on his way to get me coffee. Thank you to the crew for streaming the SEAHAWK game! That was a treat Thursday night. The bus trip in Astoria was just okay. We were very limited on time because the bus was late getting to the terminal. (not the fault of Princess) Whale watching in Monterey was well worth the money. When the crew recommends the little pill packet for $1 BUY IT! Half of the guests were feeding the fish from the back of the boat on a perfectly beautiful day! Only a buck people! Read Less
Sail Date September 2019
The Pacific Coast cruise took us to Astoria, OR (quaint town), San Francisco, Monterey (gorgeous) and Victoria (cozy and beautiful). Embarkation went very smoothly. We hired a car to take us to the port, so that made it especially easy. ... Read More
The Pacific Coast cruise took us to Astoria, OR (quaint town), San Francisco, Monterey (gorgeous) and Victoria (cozy and beautiful). Embarkation went very smoothly. We hired a car to take us to the port, so that made it especially easy. Our cabins were very soundproof - never heard our neighbors OR each other (bathroom was very-well insulated). The staff were attentive and kind and the dining services were REALLY good. Loved the sit-down dinners and I'm glad we chose "Anytime Dining," which really means you can choose which of the two (or three?) main dining rooms you'd like to visit anytime between 7 and 9. You're also given the choice to share a big table (which we loved, even though we are introverts) or to wait a little longer for a private table. We also tried one of the surcharge restaurants (the Crown Grill) and loved the window seating, private table and extra attention (plus amazing steak). I can see why the older crowd would really enjoy a cruise, but I'm not sure I need to do that again. TIPS: * buy heavy-duty hook magnets (the walls have nice wallpaper, but they are covering metal so your magnets will stick almost anywhere). I used those for our coats, my purse, my shower bag, scarf, key card lanyard, jackets, clothes, etc... * buy clip magnets: I used these to keep track of the daily deluge of paperwork (tickets to excursions, the itinerary, the daily calendar of events, etc..). * Don't overpack! You can wear everything at least twice. NOBODY will notice. * Bring good walking shoes for shore excursion days. Bring comfy slip-ons for walking around the cruise ship * BRING YOUR OWN Lanyard to hold your key card. You need your key card every time you get a drink, a mocktail, an espresso, etc... and it's a pain to fish it out of a wallet. Just have it around your neck and be done! * If you have never cruised before, get the BALCONY. I am so glad we did. * Since you can bring one bottle of wine per person, you might consider Skipping the alcohol/all-inclusive packages. They are so expensive and unless you drink like a fish, I can't imagine they are worth it. We got the premium drink package (no alcohol) but half of us only got water anyway, and all of us drank only 1-2 coffees per day. It would have been cheaper to just pay a la carte, or to get that espresso drink punch card. The alcoholic drinks are between $9-12 each and so just get one when you feel like it (or not)! * WIFI is ridiculously expensive, so we skipped it. 1) we checked email in port and the rest of the time we stayed on airplane mode and 2) the ship has an internal wifi that doesn't give you internet, but it does give you the ability to message your co-travelers and also to look over the list of the daily events (and favorite the things you are considering). The daily paper events page shows exactly the same thing in case you don't want to bother with the app. * BRING A WATER BOTTLE and don't use the plastic bottles. You can easily fill your bottle(s) with ice and water up on the 14th floor (where they do buffet anytime dining). We brought two water bottles and then, because we had signed up for an "anything but alcohol" drink package, they also gave us two tumbler-type water containers that really came in handy. * the elevators in the aft (back of ship) don't go down far enough to reach all parts of the ship. I only used them to go UP to the buffet. If I wanted to go down (from our 11th-floor Baja deck), I'd walk to the front elevators, which went to every floor. * The closets on the Star Princess are HUGE. Lots of hangers. My partner and I are in our mid-40s and we were almost the youngest on the entire ship. That's not a problem, of course, just something to know. Some of our older shipmates were dancing and participating in events much more than we were, but overall I did get the sense I was in a retirement community. EVERYONE was friendly and fun and we loved getting to know our table-mates at dinner or those that did the same excursions. The entertainment had good variety, and there was music going on at all times (ochestral trio, latin lounge singers, recorded ballroom dancing, piano player, etc..). We enjoyed the two comedians the most. Overall: A - be prepared to not have internet (and enjoy it!) B - you'll never watch all those movies you downloaded, so don't bother bringing laptop C - ask your server what drinks they recommend. Our mocktail mojitos were amazing! D - people dress up for dinner and they REALLY dress up for the "at sea" days (usually 2 per week, I hear). We wore a dress/suite, but not everyone bothers. You'll be fine no matter what, but you'll feel like you fit in more if you dress up a bit. E - high heels are nice, but not if the ocean waves are rocking the boat! Be prepared to wear flats on those days! Read Less
Sail Date September 2019
I have been on many cruise lines and several cruises over the years and unfortunately, this was my first and last Princess cruise. We were celebrating our anniversary as we saw several other couples were and chose this cruise for it being ... Read More
I have been on many cruise lines and several cruises over the years and unfortunately, this was my first and last Princess cruise. We were celebrating our anniversary as we saw several other couples were and chose this cruise for it being more adult orientated and minimal kids.. this was definitely true. However, we were met with disrespect from staff when trying to engage in the activities we had paid for through their upgraded anniversary package. In the package you get a meal at one of the specialty dining places. Prior to our arrival, we had chosen the location and date of such place. When on the ship, we asked the front desk if they could let us know the time of our dinner, in which we were redirected back to our room to make the phone call to the dining reservation line (this would have been no problem if staff had told us upon arrival to go to the front desk). When calling the line, I was greeted with "I have been trying to get a hold of you" in which neither mine or my husbands phones had missed calls and neither did our stateroom. Thank you kind lady for yelling at me to tell me you have been trying to get a hold of me.. great lie to be told on day one. Next, with our package, you receive a couple's massage. We go up to the spa to book such massage which we are met with a confused look by the staff about such massage and them telling/asking us if it is a 25 minute should massage? So are you trying to low ball us or do you not have any record of us having a massage. We then are informed to check with the front desk staff, again. Head back down, check with front desk, met with confusion, and they call the spa in which says we are good to. So why did you have us go, wait in line for 30 minutes, for that? Thank you, we appreciate it. You also get a complimentary 8x10 photo. We had put a photo from the first night on hold that we both liked. On the last night we went to pick up and use our package to pay for it. We are met with, confusion and hostility by the photography staff as we need to provide the card that indicates we get this photo.. we were never given a card, yes we asked if she could verify in the computer our package in which we were met with another rude no and yelling from staff that we need this card in order to redeem it. I obviously over frustrated by what should be our romantic anniversary get away let the lady know that we don't have this card so therefor it's a waste of money. My family and I (by family I mean the 20+ of us) are avid cruisers. We plan to go on a cruise every other year and they as well as my husband and I, will not be using Princess due to their disrespect, poor customer service, and ultimately, ruining our, what should have been, romantic & relaxing getaway. We were very hopeful because some times cruises are tough with all the kids running around, but I will gladly take the hospitality and kid noises over a Princess cruise again. Read Less
Sail Date September 2019
Very disappointed in the food. There are so many choices that it is hard to do them all well. Many nights we did not eat our entrees. Comedy was good and the bands were good but the huge production numbers were embarrassing- so bad ... Read More
Very disappointed in the food. There are so many choices that it is hard to do them all well. Many nights we did not eat our entrees. Comedy was good and the bands were good but the huge production numbers were embarrassing- so bad and poorly performed. Voices and dancers were off and the shows made no sense. The cruise is good fun if you just know how to have fun. There were no enrichment activities. The daily activities were lacking and seemed to be geared for children. Most troubling- Princess now allows guests in the dining room in jeans, shorts or flip flops and guests can be in the buffet in bathrobes or pajamas. Staff were friendly and helpful for the most part. Crooners Lounge is a lovely spot for evening drinks and music. This itinerary spent too much time in the ports and not enough time at sea. Coffee is bad even in the paid cafe. Read Less
Sail Date September 2019
We are a couple in our early 70s who have been on many cruise lines, 6 of our trips on Princess. We are in NJ and when we saw this cruise leaving out of Seattle, it was just the kind of trip we were looking for since we had a visit to ... Read More
We are a couple in our early 70s who have been on many cruise lines, 6 of our trips on Princess. We are in NJ and when we saw this cruise leaving out of Seattle, it was just the kind of trip we were looking for since we had a visit to Seattle on our bucket list and it is very far away from NJ, it would kill 2 birds, etc. It was a 7 day cruise to North Pacific, most of the ports we had already visited.We picked a mini suite which had the option of Club Class membership for only a small increase in price, we also got free gratuities, onboard $$ and priority embarkation & debarkation. The embarking was a breeze, but it was for everyone once you got to the terminal. DO NOT take Uber or a private car / friend to the Seattle port. You get let off way before the terminal, have to take shuttle to the terminal, drag your own bags to the terminal, etc. Taxis let you right off at the entry and porters retrieve your bags. A lesson for us.Our room was a traditional mini-suite, with extra room & a bathtub. Our Steward, Frederick greeted us with champagne. There were 2 small bottles of wine on the table (part of the Club Class perks, both white, one was supposed to be red, but oh well). Frederick was prompt with freshening the room & taking care of any problems (stuck drain in sink). The main draw of the Club Class was that you would have private dining room with mostly tables for 2 and no waiting for Anytime dining. That did not quite work out. Depending on the time we went, there were no tables available. Donrog (I hope I got that right) was the Maitre d / host for this area. He was wonderful. He ran around and got us in as quickly as possible. He was amazing. He also did "table side" cooking and preparation (it was in one area of the dining room, not really by your table, but he made a great Ceasar salad). The food was mediocre. My lobster tail I received on one of the "formal" nights was gray and small. I was almost afraid to eat it. No taste. When asked if I wanted another--NO! My husband thought one of the perks was hor de hors before dinner, if there were we did not get any notice of them. The other things I noticed were, no farewell celebration with the waving of the napkins and no Captain's cocktail party. We are Platinum members, so you usually get an invitation. All in all, it was a pleasant, but mediocre trip. Star Princess is showing her age. The entertainment, if you can call it that was BAD!! All comedians, mostly the same guy and he was not funny, only one show (that was good). We took one Princess sponsored tour in Monterey. I was sort of a disaster, that turned out nice at the end. It was a trip to Big Sur and then wine tasting, apparently someone did not do their homework and the winery could not accommodate all of the members of the group at once, we were the second group, so we had to wait 30 min before our turn and 30 min after our turn for another group. Needless to say, we were over an hour late to tender back to the ship. We hit rough water and the tender lost an engine and banged into the cruise ship twice before we could safely disembark. It was the most exciting part of our trip!! Later after dinner when when we returned to our room there was a bottle of champagne in an ice bucket as an apology. That was nice! All in all, I would cruise with Princess again, but only on their newer ships, not sure about the Club Class perk. Oh, almost forgot something. Princess and other hotels, there is no such thing as Shampoo & Conditioner in one. Ask any woman. (men don't care.) I will bring my own soap, shampoo & conditioner from now on since many place including our hotel prior to the cruise have pump bottles in the shower, but they had separate shampoo & conditioner. Also, I am not a bath gel person. I want SOAP! Read Less
Sail Date September 2019
Let's start with the condition of the vessel. It needs some major repairs to it's plumbing systems as we had personal loss of our toilet multiple times this cruise and saw many leaking ceilings and buckets throughout the ship. ... Read More
Let's start with the condition of the vessel. It needs some major repairs to it's plumbing systems as we had personal loss of our toilet multiple times this cruise and saw many leaking ceilings and buckets throughout the ship. Heard stories of cabins flooded and carpet replaced, our friends were relocated along with their neighbors due to repairs to their cabins. However I cannot find fault with the crew of this vessel. Captain Tuvo has a very happy crew, we heard crew people tell of how nice it is to work on board the Star and it showed right to the customers as well. Dinner in Sabatini's was fantastic for both service and food. Anytime dining was great, never having any issues getting a table when we wanted. We tried to get Edwardo and Paul each night as they were so good with service and timing of our meals. The barrel chair was in our caribe cabin and we were thrilled to see it. Air conditioning did not work on our warmest day in San Francisco when jellyfish clogged the cooling system we heard, but in our cabin is was fine. Overall the ship does need some care and we heard it will be dry docked in April to upgrade to medallion. Not sure we would sail her again only due to ship condition but not the crew.....they were a joy. Also enjoyed the smoking lounge Shooters for a cigar and whiskey. I also thought the pools were heated somewhat.....on one day the rear pool was too warm for my taste. Oh yea....this cruise also was to pick their entertainer of the year 2019 so they had four on board to do shows and we voted. The singer Phillip Brown won and he was great. Also even with it's plumbing issues I have to say the public restrooms were some of the cleanest and well cared for we have experienced at sea. Read Less
Sail Date September 2019
Our very first cruise and it was amazing! We were with seven other people that had all previously cruised. This was helpful for us as we didn't attend the first time cruisers meeting. I would recommend going to it if you haven't ... Read More
Our very first cruise and it was amazing! We were with seven other people that had all previously cruised. This was helpful for us as we didn't attend the first time cruisers meeting. I would recommend going to it if you haven't cruised before. There is a lot to know that I'm sure would have been covered at the meeting. I was quite impressed with embarkation and disembarkation at all stops. With the mass of people involved, things moved very quick and efficiently. Our accommodation was a Mini-Suite, very roomy, kept clean and restocked with daily service. The bed was so comfortable. We didn't spend much time in our cabin so are considering a Balcony Stateroom the next time we cruise. The Horizon Court Buffet was very acceptable, with an array of choices, the food being better than average. We chose anytime dining and had dinner in the dining room each evening with our group. The choices were slightly limited but varied enough to satisfy most any one. On three occasions we had the same waiters. They provided us with a dining experience full of wonderful memories.Their service was impeccable, personable and full of fun. The entertainment and activities were plentiful and fun, on the most part very good. We were never without something to do, so many choices. I'm unable to comment on shore excursions because we decided to go it on our own. Our favorite stop was Monterey. We rented a car and ventured off to the Monterey Aquarium. If this sort of thing interests you, I would highly recommend it. Spent a little time on Cannery Row and off we went for a drive down the coast. They have a 17- Mile Drive with an admission fee of about $10. Worth every cent! It takes you along the beautiful coast line from Monterey to Carmel. The scenery was spectacular! It was our favorite time of the entire cruise. We were very disappointed this stop was so short, could have easily spent the whole day or two. We had an excellent experience and will definitely be cruising with Princess again. Read Less
Sail Date September 2019
We chose this cruise on the advise of relatives, whom we went on the cruise with. Mistake! So many negatives; bad food, leaking EVERYWHERE, boring shows, mildew smells, just worn out and gross! The carpet was stained and ripped in many ... Read More
We chose this cruise on the advise of relatives, whom we went on the cruise with. Mistake! So many negatives; bad food, leaking EVERYWHERE, boring shows, mildew smells, just worn out and gross! The carpet was stained and ripped in many areas. The waitstaff seemed kind of uninterested in getting to know us, except for one. Our headwaiter in the Capri dining room, Danje was very nice and knowledgeable. But, most everyone else was kind of rude, actually. I felt like everyone working on board was just going through the motions and trying to just get it over with. We didn't feel welcomed or special. It was more like cattle heading. After the cruise ended, we just wished we had never even gone, that's how bad it was. We couldn't wait to just go home. Next cruise we take, we will do more research. This ship was way past it's prime. Read Less
Sail Date September 2019
This was offered as a "Free" cruise. Don't ever let anyone tell you it's "free". There are nonrefundable deposits per person, prepaid gratuities, parking at $27 a day and other expenses to make it a decent ... Read More
This was offered as a "Free" cruise. Don't ever let anyone tell you it's "free". There are nonrefundable deposits per person, prepaid gratuities, parking at $27 a day and other expenses to make it a decent cruise, like specialty dining and any drinks you may want, including soda or special coffee. I also paid for water in the cabin. There is also, if you choose, shore excursions, which are extremely expensive ($70 each for a horse drawn carriage ride in Victoria, not worth it) and the casino, which are always tight. This particular cruise was offering a chance to "vote for entertainer (cruise ship) of the year, but because of this they eliminated the production shows that are usually one of the highlights of the entertainment. Next disappointment was the food. I am not much for buffets to begin with, but I can usually find something. There was one night that I actually walked through with a plate and ended up putting it down, empty, because the food was so disgusting. I went out and got a cheeseburger, which was great. The Crown Grill was excellent, but it was a "specialty dining" option at about $25 per person, plus tip. Worth it. The main dining room food was below par. We had ordered the Cornish game hens on our last Princess cruise and they were wonderful. Not this time. They looked like someone had starved them before cooking. Flavor not near the same. Seas were extremely rough and we bounced in our beds and walking on the ship was like being drunk. Topping of all: My sister got very ill 2 days before we were in home port. She had to be taken off in a wheelchair and the next day she was at urgent care. Yesterday, 4 days later, she was in the ER and had to be given fluids. Diagnosis was virus, probably contracted aboard the ship! This is 7 days later and she is still very ill. Spoiled my desire to cruise ever again. Read Less
Sail Date September 2019
It was our 25th anniversary and we could not cruise the East coast due to hurricanes so we went West where we had never been. It was great, the staff was wonderful, excursions were good and so relaxing. The ship was nicely taken care of, ... Read More
It was our 25th anniversary and we could not cruise the East coast due to hurricanes so we went West where we had never been. It was great, the staff was wonderful, excursions were good and so relaxing. The ship was nicely taken care of, the activities were well planned. We were fortunate enough to be on the Entertainer of the year cruise and that was great. Gary the cruise director was very good and had many things planned and was very visible. His morning show was very helpful information. Now his partner Chad was not half as friendly as Gary and could use some work in that area. The captain was great and his "bye bye" was iconic and will be something you always remember. The only thing I would state needing better direction were the excursions and their meeting places. Monterey was probably the most confusing just because you got off water taxi and did not know what signs to follow and where to be. Then disembark was a bit confusing filling out the paperwork because it did not have all options. For example we needed to go by taxi and that was not listed and then we did not receive colored luggage tags so I was afraid we weren't getting picked up. I asked my steward and they helped me out. Having the luggage taken care of and sent to the airport was lovely!!! Wonderful cruisr Read Less
Sail Date September 2019
I am always puzzled why Princess has no card room, no forward viewing public spaces, and elevators that don't go to all floors. We and other guests were always searching for a spot to play cards, one day we had to relocate 4 times in ... Read More
I am always puzzled why Princess has no card room, no forward viewing public spaces, and elevators that don't go to all floors. We and other guests were always searching for a spot to play cards, one day we had to relocate 4 times in 2 hours. There was a nice space at the back of the ship that was only open late pms as a nightclub, but several of us found our way to it for reading during the day. Stateroom had a tub that was so badly worn ( finish off in numerous spots), I wouldn't use it, only showered. Rest of bathroom only "ok." PA system was painfully loud, so much so that most guests in public areas covered their ears everytime it came on. However, the staff and food staff were outstanding as usual. My advice is to find your own shore excursions, we did several non ship ones that were excellent and I will review them on viator. Read Less
Sail Date September 2019
Princess makes you feel important the entire time your on board.You feel safe and secure knowing that they have your best interests in mind on and off the ship. 5 star service. Huge assortment of food and drink and it’s GOOD food made ... Read More
Princess makes you feel important the entire time your on board.You feel safe and secure knowing that they have your best interests in mind on and off the ship. 5 star service. Huge assortment of food and drink and it’s GOOD food made from someone who cares not from a frozen box. Lobster, great steaks, seafood galore something for everyone guaranteed. Cleanliness is impeccable!! The staterooms were amazing the beds and pillows are straight from heaven you don’t want to leave them in the mornings. You come home rested and feel good, no other accommodation or vacation does that. You feel your money spent on the cruise was a fair trade and and of full value for your experience. I guess the most important vacation for us is knowing your money was well spent.The embarking and disembarking at every stop was smooth and speedy no standing and waiting, ones with children went well and enjoyed all the options available for them on board. Princess covers all the bases, it has the entertainment choices food choices drink choices and they cater to all different age groups and personalities. All the Alaska port of calls were unique and had tons of options for excursions and shopping so everyone had something to do.What’s really special is when the Captain mingles with the passengers throughout the cruise. Great job princess! I always say go Princess or don’t go!!! Thanks again for an amazing cruise... Read Less
Sail Date September 2019
On board: the room, balcony, was adequate; food also adequate, however, if pastry is your thing you will not find a decent croissant on Princess; flour to fat ratio all wrong. The room attendant was very friendly and helpful. In fact the ... Read More
On board: the room, balcony, was adequate; food also adequate, however, if pastry is your thing you will not find a decent croissant on Princess; flour to fat ratio all wrong. The room attendant was very friendly and helpful. In fact the entire staff was very well trained, helpful and friendly, with the exclusion of one surly female at the spa reception desk. On board lectures limited. Entertainment was enjoyable. Cruise entertainment director energetic, personable, funny and enthusiastic. Ports of Call: time spent in each port was sufficient. However, the ports of call were all geared towards retail sales with tee shirt shops and jewelry stores three to a block. Excursions offered were what one would expect. We choose a rafting trip. However, the waterproof gear given to us was wet and dirty on the INSIDE, even the boots were wet with sand and pebbles inside Not a pleasant experience. This was our second Princess cruise and probably our last. Not because of one bad excursion experience, rather a culmination of the entire Princess Cruise experience. Read Less
Sail Date September 2019
My very first cruise. It was very nice and a non-party animal atmosphere, adult oriented. Great food; Pretty good entertainment; Great staff and service; Gorgeous views and nice port stops. Highly recommended. I am a vegetarian. The main ... Read More
My very first cruise. It was very nice and a non-party animal atmosphere, adult oriented. Great food; Pretty good entertainment; Great staff and service; Gorgeous views and nice port stops. Highly recommended. I am a vegetarian. The main dining room options were limited, But once the Head Waiter heard of my dissatisfaction, he jumped in and made sure that I had plenty of wonderful options. Sabitini's specialty restaurant was the BEST. Wish we had some better Movies under the Stars. Bingo was fun, but expensive. Took a trolley car at Ketichkan and did some shopping; Did Mt. Roberts tram in Juneau and did some more shopping; Did the Summit bus in Skagway. All very enjoyable and affordable. Skagway was the cutest downtown with LOTS of shopping!!! Victoria was a waste of time as only arrived at 7 PM and left by 11 PM. Tracy Arm Fjord was breathtaking!!! Already booked my next Princess cruise for Hawaii out of Seattle for 2020. Read Less
Sail Date September 2019
My wife and I have been to Alaska before and we like Princess Cruise Line, so for our 43rd Anniversary and her 71st birthday, all within the week we were at sea, we decided to go again. This time, we decided to go on the Star Princess and ... Read More
My wife and I have been to Alaska before and we like Princess Cruise Line, so for our 43rd Anniversary and her 71st birthday, all within the week we were at sea, we decided to go again. This time, we decided to go on the Star Princess and it was an excellent choice. My wife is handicapped and it's very hard for her to walk, and the Princess Cruise Lines associates were very accommodating. They had a special area for people who needed extra help coming on board and nary a word was said by anyone when an associate came up with a wheelchair, we were #28, and pushed my wife up the ramps to the ships. I could not have done it, but they did without complaining and without tip, they refused my tip, explaining it was "their pleasure". As my wife is a "slot addict", we received a discount on the room, which was A750, And what a room it was, right at the top of the ship, next to the pool and a VERY SHORT WALK to the buffet. Anyway, I could go on and on, but this cruise was excellent. We dined in the Crown Grill (extra charge, well worth it), ate Filet Mignon, Surf and Turf and had the Alaskan Samples desert (delicious). The excursions were not what we thought, but that was our decision, not theirs. If you go, make sure you go to the Salmon Bake, and all-you-can-eat buffet of salmon, fresh baked beans and other mouth watering items. Well worth it!! Overall, in all my years of cruising and my wife and I have been on well over 40 cruises, this was the BEST for getting on and off of a ship, believe me. If Alaska is on your bucked list, book it for September, no mosquitoes!! Read Less
Sail Date September 2019
Very organized cruise from embarkation, room set up, port stops and disembarkation. The Captain had a wonderful sense of humor and his announcements were fun to listen to. Great menu and service in the Main Dining room. Crooners bar was ... Read More
Very organized cruise from embarkation, room set up, port stops and disembarkation. The Captain had a wonderful sense of humor and his announcements were fun to listen to. Great menu and service in the Main Dining room. Crooners bar was our favorite for a cocktail. It seems like the prices for drinks continually rise. We don’t drink enough to warrant the beverage package. The bars were specialized so if you wanted a martini in the wine bar that wasn’t possible. This was a new change for us. Enjoyed all the ports except Victoria as the ship doesn’t arrive until 7 pm but we were expecting this. We had a cabin on Caribe deck with the large balcony. Our room and the ship is in need of refurbishment. It has seen better days. We enjoyed dining at 7:30 and then going to the shows after. Good entertainment and the dance shows were well done and well performed. Very energetic group. We will be sailing again soon with Princess Read Less
Sail Date September 2019
Dates, price, and ports were desirable. We've traveled with Princess on an Alaskan cruise and I based my good prior experience on booking with Princess again. However, I was disappointed in how old and poorly maintained the Star has ... Read More
Dates, price, and ports were desirable. We've traveled with Princess on an Alaskan cruise and I based my good prior experience on booking with Princess again. However, I was disappointed in how old and poorly maintained the Star has become. The overall feel of the ship is "aged". Our stateroom smelled of urine upon arrival and unfortunately that never faded throughout the week! The staff was not as friendly as expected, with the exception of a handful who did go out of their way to make us feel welcomed. The food both in the buffet and the formal dining rooms was only "acceptable". Not once did we receive a "hot" meal, but more like "lukewarm". However, the pizza parlor and grill were exceptionally delicious and fresh (most likely because they make the food as it's ordered). We enjoyed the Ketchikan, Juneau, and Skagway ports but were disappointed with the Victoria port. We arrived 30 minutes before dark and left approximately 4 hours later...not much you can see or do in that time frame so we felt it was a total waste! On a positive note, the bed and bedding were stupendous - best part of the ship in my opinion. Read Less
Sail Date September 2019
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport ... Read More
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport to the hotel and Hotel to the ship. The embarkation was very fast of the ship through checking and security on board in 20 minutes from getting of the coach. Of the three cruises we have been on this was by far the fastest. Our cabin was on Caribe deck 502, it was small as was the bathroom, the balcony was large as was the flat screened 32 inch tv that overpowered the room, you have to be careful not to hit your head on the corner of the tv which i did on occasion. The queen size bed was very comfortable. plenty of hanger space and I liked the shelving unit too, incidentally the safe was not working. The washroom was very small compared to the other cruise ships we have been on. The shower is vey tiny, a word of warning be careful with the shower faucets, the number are printed on the shower faucet and cannot be seen from inside the shower, you can be badly scalded if you are not careful. To read the numbers you have to get out of the shower. Dining was the biggest disappointment of the cruise. We went to the Horizon buffet when we boarded the ship as our cabin was not ready, as we entered the buffet there are two sinks where you have to wash your hands, standing there was a crew member instructing you to wash your hands, I was impressed, as it was embarkation day the buffet was busy, after lunch we decided to explore the ship, we made our way the Atrium, seeking out the Library, we found it off the Atrium, it was a small library with 3 relaxing chairs plus numerous computers, in the entrance was a crew member to give any help to those who needed it to use the computers. Most of the action takes place in the Atrium, the noise was so loud the cruise director chatting on his microphone on the highest volume setting possible, the Atrium is like a long tube reaching up through the middle of the ship, with decks and lounges going off them, how can you concentrate in the library/Internet cafe is beyond me. You can always find the Atrium by following the noise. The lounges are the same quiz games dance lessons and other entertainment are in the lounges at one time or another. The quietest place we found was the Skywalkers disco and lounge, I spoke to several people up there, they had come there for the peace and quietness, but no drinks or coffee are available. We are not open until 10pm we were rudely told when we asked a barman. There was one more place for peace and quiet and that was the Sanctuary, I believe it was $40 a day each to use, very expensive to have to pay for a little peace of silence. We found the ship was noisiest on sea days when in port it was much quieter. Back to the Horizon buffet, on the sea day my wife was ill, I left her in the cabin to go for lunch, I found a table vacant at one side of the entrance, as I entered I noticed there was no one supervising hand washing, as I sat there eating I counted 50 passengers walking past the wash stations in 10 minuted. What is the point of me washing my hands, then going and using utensils used by passengers with dirty hands. On other surmise ships and the International Cafe servers serve your food no passengers are allowed to self serve. I would class the Horizon buffet as an health risk. When we booked the cruise we asked especially for a table for two as my wife is deaf in one ear and partially deaf in the other ear, she uses one hearing aid in the partially deaf ear. She gets confused when in a crowd of people at a dinner table. On our third evening we decided to go to the Amalfi dining room our designated dining room for the 7.15 dinner. When we were shown our table we were surprised that it was set for a table of 8, I mentioned to the waiter that we required a table for two, we were told rather abruptly no tables for two are in this restaurant, I had been down to the restaurant to make sure we had a table, but during the day it was closed. The waiter then crossed examined us asking who hadn’t we been down before and also where had we eaten, we ordered our meals and ate as quick as possible, we ate in the Portofino restuarant after that Entertainment, Princess does a good job when it comes to shows in the princess theatre. The entertainment was first class Service was good except for the dining waiter who might have been having a good day. We only did one Shore excursions, that was at Skagway, we did the White Pass railway. Which was fantastic. We are a senior couple of 70 and 75 no children. We wont travel with Princess again, I realize its a family oriented cruise line, the noise levels are far to high for us.especially for my wife who’s hearing aid is so sensitive to noise. The other cruise line we used before this one, is more suitable for seniors. Read Less
Sail Date September 2019
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of ... Read More
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of college dorm fare. Shows were very good. The most annoying thing was the constant announcements of sales. Yes, they have to make a profit but sometimes it's the little things that make a customer feel special. It was exciting to receive a packet in the post with documents, luggage tags and great expectations of an upcoming adventure. Now you have to print yourself documents etc etc. Nice touch at the end of the cruise was the airlines luggage program. Bags whisked away not to be touched again until you land at your home airport. Note the Star is getting a bit long in the tooth. Showing some age, it gets hard to maintain a ship after 15 years of service. Read Less
Sail Date September 2019
We chose this cruise as our friends had already chose and booked the cruise in advance. We have cruised several times to several destinations, but this was our first time with Princess. The entertainment and shore excursions on the ... Read More
We chose this cruise as our friends had already chose and booked the cruise in advance. We have cruised several times to several destinations, but this was our first time with Princess. The entertainment and shore excursions on the Princess Star were good. Compared to other cruise lines we have been on, we were not happy with the quality of the food on board. After attending and not happy with our late dining, We tried the specialty restaurant (Crown Grill). Even the food at Crown Grill was not up to the same standards as other cruises we've attended. We tried to eat off the ship as much as possible. We did enjoy the bar staff. As far as our cabin, we had a view (obstructed). I was nervous that the obstructed view would be a problem, but it was not at all! Every time we left the cabin, we came back to a clean room, which we enjoyed. The beds were very comfortable. The cabin was older and the drawers didn't work. The main problem we encountered was that our air conditioning did not work. The first night, my husband called maintenance twice and he waited until 1:30 a.m. and the maintenance crew never showed up. In the morning, we went to the front desk and they had a maintenance supervisor go to our room. He put a paper in front of the air conditioner vent and said that the paper was moving a little bit and felt that the air conditioner was working. They said that at the next port, if a guest does not embark, we can change rooms. We never heard back from the supervisor. But we did get a credit on our on board account for the inconvenience. We had to stay in the hot room for seven nights. Read Less
Sail Date September 2019
Overall we had a wonderful time. I looked forward to the captain's greetings which always ended with "bye-bye". We purchased the steak and lobster balcony dinner, however this being our first cruise we thought you would dine ... Read More
Overall we had a wonderful time. I looked forward to the captain's greetings which always ended with "bye-bye". We purchased the steak and lobster balcony dinner, however this being our first cruise we thought you would dine on a special balcony of the ship. Not so, you are supposed to have a balcony room for this feature (they really should include that in the ad) so we asked the dining staff how we could amend this and they rose to the occasion. We had our own private waiters, James and Nino, who set us up at table on the aft balcony of the ship and dusk. They kept our champagne glasses filled, they took photos for us and even shelled our lobster. They provided us with a night of amazing memories. Alan, our cabin steward was also amazing. The first day he knew our names and always greeted us with a smile, even took a moment to ask about our excursions or our experience. He made us feel like family, not guests. Read Less
Sail Date September 2019
Celebrating 65th Birthday with an amazing cruise to Alaska was the trip of a lifetime. We started in Seattle with a tour of Mt. Rainier which was lovely. Perfect weather in Seattle. Embarkation was easy, efficient and smooth. We were ... Read More
Celebrating 65th Birthday with an amazing cruise to Alaska was the trip of a lifetime. We started in Seattle with a tour of Mt. Rainier which was lovely. Perfect weather in Seattle. Embarkation was easy, efficient and smooth. We were in our balcony cabin shortly after boarding, unpacked and joined the sail away celebration. Star Princess was beautiful. Dining in all the venues was delicious and plentiful, our favorite was Crab Shack and The Crown Grill, The buffet was delicious and plentiful with lots of seating. We never had a problem finding something to eat and somewhere to sit. The coffee in the buffet was very good. Our cabin steward William was attentive and responsive to our needs and requests. The entertainment on board was fun and just right, including the enrichment series. Very informative about sea life and the bounty of Alaska. The shore excursions were perfect, we enjoyed each activity in each Port. The Alaska Rainforest and Raptor Center where we saw Sitka the Bald Eagle was just amazing. Whale Watching and Mendenhall Glacier in Juneau was simply breathtaking and we got to see many whales, including Orca’s up close. The Skagway White Pass Railroad was absolutely beautiful. Victoria is a beautiful City and we enjoyed our chocolate experience at Roger’s Chocolates. The weather the first week of September was beautiful, with the only exception being the fog that caused us to not be able to sail into the Tracy Arm Fjord, Service onboard the Star Princess was top notch with friendly and helpful staff. We would definitely love to do another Alaska Cruise and love Princess Cruises. Can’t wait for the next Princess Cruise adventure. I highly recommend this Star Princes Alaska Cruise. Read Less
Sail Date September 2019
7 days to Alaska. We were supposed to go to Sawyer glacier but the capt. decided the weather was too bad to go. That was to be the highlight of the cruise. The star is an older ship but still looks good for the most part. Be very careful ... Read More
7 days to Alaska. We were supposed to go to Sawyer glacier but the capt. decided the weather was too bad to go. That was to be the highlight of the cruise. The star is an older ship but still looks good for the most part. Be very careful on the Lido deck when it has water on it. My wife slipped twice and the second time banged her knee pretty good. The deck is very slippery. We had a table for 2 confirmed for early seating only to find out it got changed to a table of 8. We were told they couldn't change it so we went to anytime seating and got a table for 2. The menu in the dinning room had 3 very good nights and 4 that were just so so. We ended up with salmon that is on the everyday side of the menu. The Buffet on lido deck wasn't very good for the most part. Pizza was just sauce and cheese on cardboard. Hamburgers were the best part of that deck. They have soft serve ice cream all day. The shows were good for the most part.. The magician was good, the so called comedian just wanted to swear which isn't funny but a big turn off. It was too bad he was on twice. The internet was very slow., other ships have much faster internet. The windows in the public areas were dirty and some you could hardly look through. Being elite status, if you are a drinker you get free mini bar, all the drinks you want at the captains party and free wine tasting. If you don't drink you get nothing-just a bottle of water. they discriminate against nondrinkers. Ports of call were Skayway, Ketchikan, Judeau, and Victoria (from 7pm to 11 pm) so you are there at night. Being in Alaska is always nice and pretty. Read Less
Sail Date September 2019
It was arranged by a local bus tour company and it was a dream of mine. My husband and I decided that life is too short to sit around waiting for the lottery. The ship was awesome and our cabin was comfortable and clean. The bed was very ... Read More
It was arranged by a local bus tour company and it was a dream of mine. My husband and I decided that life is too short to sit around waiting for the lottery. The ship was awesome and our cabin was comfortable and clean. The bed was very comfortable as were the pillows. The dining was an experience in different tastes and an awesome and overwhelming journey. It was prepared well and it allowed us to experience different foods i.e. ate escargots for the first time and they were delicious. Anyone who said they were bored just were not taking advantage of what was available from bingo, bible study, casino, crafts, exercise, comedy acts and Broadway acts, etc. We also went on shore excursions in Ketchikan, Juneau and Skagway and they were all fun in their own way, Saw a good deal of country, spoke with many people and it was truly an awesome experience. The steward, Reinir was just a lovely individual who worked hard but was very genuine in his dealings with us. No phoniness about him. He was very good at giving us advice and directions about things on the ship and what was available. In the dining room we had Rhoderick and he guided us in an adventure in dining. Ate a variety of meals and they were second to no one. The chefs knew their way around a kitchen and the blends of flavours they used were out of this world. We ended our cruise in Seattle but prior to that we were in Victoria BC Canada. We arrived at 7 PM PST and it was beginning to darken soon after we embarked on a shuttle bus and we walked to Chinatown. If we had arrived at 4 PM the excursions others had taken would have been enjoyed a bit longer because the main complaint from others was they couldn't see anything because of the lack of light. ALL IN ALL for hubby and I it was a tremendous experience. The weather at times was abysmal but it's September in Alaska,,,rain and fog were a chance we took and we did not get to the TRACY fjord due to the dense thick fog and that was disappointing but safety was a factor and I am glad the Captain went on the side of safety. Read Less
Sail Date September 2019
Star Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.9
Entertainment 3.0 3.7
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.8
Enrichment 4.0 3.7
Service 4.0 4.2
Value For Money 4.0 3.9
Rates 4.0 4.1

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