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38 Helpful Votes
Sail Date: November 2015
I was on the Romantic Danube trip from Budapest to Nuremberg 11/14/2015 to 11/21/2015. I will never travel with Viking again! Viking's management only cares about filling out the capacity of the each cruise ship. I have listed a few ... Read More
I was on the Romantic Danube trip from Budapest to Nuremberg 11/14/2015 to 11/21/2015. I will never travel with Viking again! Viking's management only cares about filling out the capacity of the each cruise ship. I have listed a few of my issues with the company below. 1) Safety on board is a huge concern, especially since the audience for these cruises is largely American. No checks for identification when entering the boat. 2) Food handling is another concern. All passengers are allowed to handle the serving utensils. On other cruises, within the first 48 hours, all food is served in individual servings or served by staff. This alleviates any viruses brought on board by any passengers to be passed on to others. So many passengers on my cruise got seriously ill with the norovirus. The hand-sanitizer located outside the dining hall does not work against the norovirus. 3) Withholding information about the itinerary for the week was very frustrating. Passengers were told only the night before when we were to change boats. On my trip, we were on 3 different ships! Packing up after dinner and then having to get up early to get on a bus is not my idea of a relaxing vacation. I am only in my 50's and I came back home exhausted! 4) The 2 meals provided off-ship were horrible. The first one was at a 5 star restaurant. What you find out when you get there is you are in a banquet hall upstairs of the 5 star restaurant. The food you are served is worse than a 1970's mid-western athletic banquet. The second meal I skipped, but I heard that a number of passengers were seated in a basement for their luncheon meal. I was happy that I had made alternate plans for my mid-day meal. 5) One night we were docked/tethered to another Viking cruise boat. My veranda looked directly into a stateroom of the other ship. Nice to see an elderly man passed out on his bed. He was obviously too exhausted from all the shuttling around that he could not bother to close his curtains. Poor thing. 6) Staff if poorly trained. A lot of eye rolling and rude comments to the passengers. (just another whining passenger)! Our tour director was terrible. He was always on his computer or phone playing video games. Never a nice greeting. And he has been with Viking for 13 years! 7) I paid way too much to be transferred by bus and then in Nuremberg we were docked so far out of town (in a shipyard) where there are no taxis or public transportation. I have e-mailed the company and I have called to voice my complaints. All I got was a small credit for another cruise! I am told that is their good-will gesture! I did meet some passengers from another cruise line that had a wonderful experience on their trip even though the river was low. They were put up in nice hotels in the cities that were on their original itinerary. Viking's excuse about the water level is just that...an excuse. Read Less
17 Helpful Votes
Sail Date: November 2015
We cruised for about 3 days, On buses the rest of the time. Be cautious if cruising is a desire. We unpacked 3 times. Our Cruise started at a hotel in Budapest (Corinthia for Fri Night) rather than a Longship. Lots of bus rides ... Read More
We cruised for about 3 days, On buses the rest of the time. Be cautious if cruising is a desire. We unpacked 3 times. Our Cruise started at a hotel in Budapest (Corinthia for Fri Night) rather than a Longship. Lots of bus rides between docked house boats. What a joke for a cruise. If you want a bus tour through the Danube towns then this is for you. Viking Management knows all of this so they have seemingly stepped up the advertising to booked their ships years in advance. Viking does take care of you but things are deceiving as there it n0t much of a cruise due to "low water levels" but the levels have been low for months and they send you an email the night before you depart like it is new news. They say they hold out hope for rain but it would take a hurricane to make a difference. Viking is not doing themselves any favors. Apparently the Danube cruise is the one most first time customers take (including us). But a quick non scientific survey of people that we talked to will not be giving any more river cruise business to Viking after this one as it is sold as a river cruise but really a bus tour with a boat ride here and there. There is no reason to pay for a balcony, suite, etc. cause you all get the same hotel room and bus ride. Fri - Nov 6 -Arrival and check-in to Corinthia Hotel. Nice Hotel but not the cruise ship. Buffet style meals that were adequate but not a sit down dinner on the cruise ship. We were invited to a walking city tour but viking ran out of listening devices so we could not hear a thing. It turned out to not matter since we got the same info on the bus the next day. Sat Nov 7 - Bus Tour of Budapest with a couple of stops. then 4 hr bus ride to the ship with arrival at about 6 PM at Vienna. (another arrival and check-in). Dinner and intro to ship staff. Sun Nov 8 - Bus ride/tour around Vienna, Walking Tour of city center and some free time. Dinner on the boat. Boat left dock at 11:00 PM or so for the first time on a moving boat. Mon Nov 9 - Cruise through the gorge at about 0830, boat scraping the bottom. We arrived at Melk at 1000 or so and later learned that the Captain thought the water too low for subsequent trips. The group after us was bused to the gorge. Quick mid after noon tour at Melk with return to boat and departure later that evening for a couple hours of river cruising at night. Nov 10 Tues - Packed up, disembarked, got on bus for two hour ride to Passau, afternoon walking city tour of Passau and 2 hr bus ride to Regensburg to embark another boat in same cabin number. Had dinner aboard docked boat in harbor. Nov 11 - Weds - Walking Tour and free time in Regensburg (The boat stayed docked). Boat left at or shortly after lunch for our first day time river cruise (other than the 0830 gorge passage for 1 hr). We thought finally, some river cruising, only to learn that the rest of the journey was through a series of constructed locks. Nov 12 - Thurs AM - arrived in Nuremberg, free time in town for ~2 hrs, and optional afternoon WW2 tour (the best part of the entire trip) Nov 13 - disembark and go to the airport (boat did not move much) Long Ships were the Viking Tor and Viking Var (on one eve of Nov 7 to morning of Nov 9) other from evening of Nov 9 to morning of Nov 13. Specific Dining is difficult to review as we ate in the Hotel, a couple of restaurants, and two different ships. All the meals not on the ships were either buffet style or if we sat down in the restaurants it was the same meal for everyone. We traveled as a group (ship passengers of about 200) and ate together for the entire time. All the staff at all the venues were accommodating, polite, and mostly responsive to a group of passengers that thought they would be on 1 boat for the duration. In short, what a joke of a cruise. Read Less
22 Helpful Votes
Sail Date: August 2015
We did a Viking Danube River Cruise with two other couples in late August. The cruise was scheduled to depart from Nuremberg and finish in Budapest. We never saw either city as Viking said the water was too low. My issue is that the ... Read More
We did a Viking Danube River Cruise with two other couples in late August. The cruise was scheduled to depart from Nuremberg and finish in Budapest. We never saw either city as Viking said the water was too low. My issue is that the Viking management knew well in advance that the water was too low given the shortage of rainfall. They were very disingenuous, and should have given people a choice to reschedule. The eight day cruise became a three day cruise at best with many bus rides. In addition, every city that we stopped at had a serious shortage of dockage space. We paid for a luxury suite with a balcony that could never be used. At every city dockage, our ship was "rafted up" with three other ships. The first boat would be tied up to the dock, the second boat was tied up horizontally to the first, and the third was tied horizontally to the second. The result was that our view from the room was directly into someone else's room on another boat with the same view during meals. The shades were consequently always drawn. When the crew announced we would not be going to Budapest I thought their would be a passenger mutiny. Everyone was very angry. At this point we abandoned ship and booked a hotel room in Budapest at our own expense. Upon returning I called Viking Customer service, to give her my review. I also wrote a nice email to her. Three weeks later I still have not heard from her or anyone at Viking. Also, there were no exercise facilities on the ship. There should be some simple work out facility for a week long cruise. We are experienced sailors and cruisers and really enjoyed our Crystal and Seaborne cruises. We would never go on a Viking cruise again. Read Less
13 Helpful Votes
Sail Date: October 2012
Many reviews essentially repeat what others have said which is good in that they reinforce others' voices. But what we want to stress are a couple of points not often made. First, two major differences between river and ocean ... Read More
Many reviews essentially repeat what others have said which is good in that they reinforce others' voices. But what we want to stress are a couple of points not often made. First, two major differences between river and ocean cruising; and second, the differences between cruising and land-touring. The first point: . The smaller number of passengers means that we actually got to know several other travelers. Together for two weeks, we often ate, lounged, and walked together, whereas on the larger ships, we might not ever see the same person twice (unless meal seating is designated). With Viking, dining seats are not assigned, so you can rejoin (or avoid) people you've already met. . We were never more than 5 minutes from any part of the ship...no need to pack a lunch for a trip to the library or the observation deck. Need something in the room or want to change your sweater?...you'll be back before your tea gets cold. Very convenient. The second point: In the past 40 years, we have made numerous trips to, and driven thousands of miles through, most of Europe. This time however, we wanted to experience the unique point-of-view that the middle of the river provides. We may one day return by car to some of the port cities we visited, but we thoroughly enjoyed being able to see the hundreds of miles of river valley between them. There were literally hours of cruising in which we could not see a road, vehicle or town...something you can't do by car. No worrying about parking, choosing a hotel or restaurant, packing and unpacking, getting lost, or dealing with local drivers. Totally relaxing, 3-meals-a-day. Our next trip will likely be a road trip, as we may find a village where we'd like to spend more than a single day, or an unsigned road that might have an adventure at its end. But we will be back on a river one day. This was the Viking Danube's antepenultimate cruise; one more round trip between Budapest and Amsterdam and she'll no longer be part of the Viking fleet. An "older" ship, she was still everything we were looking for on a 1200 mile journey, so we are assuming that Viking's new ships are terrific. Viking was wonderful. Every detail had been anticipated, due to 30+ years of cruising. Tours, crew and staff, meals... we were never disappointed and have recommended the line to many friends. Read Less
6 Helpful Votes
Sail Date: July 2012
I have just returned from a 15 day cruise with Viking on their Grand European Tour (Amsterdam to Budapest). July 23rd to August 9th (included extended tour of Prague). The ship was the Viking Danube. First the good: 1. Food was ... Read More
I have just returned from a 15 day cruise with Viking on their Grand European Tour (Amsterdam to Budapest). July 23rd to August 9th (included extended tour of Prague). The ship was the Viking Danube. First the good: 1. Food was very good 2. Staff was very helpful with the exception of one unpleasant female wait staff 3. Off shore accommodations for extended trip to Prague quite good Next the BAD: Viking has already sold the DANUBE ship which will be retired from their fleet next January, 2013. I know why. Some of the things encountered: 1. No air conditioning on the ship for over 24 hours in 94 degree heat. Had to travel to another port to pick-up an engineer to fix the problem 2. Water went out on the ship on three separate occasions 3. Cabin carpet was dirty 4. Stains on the carpet in main areas of dining room and lounge area 5. Space in public areas so tight you would not walk through (dining room) or there was not enough room for all of the passengers to sit (lounge) Overall look of the interior was that of a old Holiday Inn motel. Not at all the standards of the ship I took to China in 2011. Vikings response was to apologize to the passengers about the air conditioning and give everyone a free glass of sparkling wine-very cheesy and did more to irritate passengers than soothe. The final result- more likely than not to consider other providers before using Viking again Read Less
1 Helpful Vote
Sail Date: July 2012
From start to finish, Viking Cruise Lines again proved to know what they are doing when it comes to: 1. Treating their clients; 2. Arranging transportation to and from airports; 3. Hiring professional staff and 4. Selection of cruise ... Read More
From start to finish, Viking Cruise Lines again proved to know what they are doing when it comes to: 1. Treating their clients; 2. Arranging transportation to and from airports; 3. Hiring professional staff and 4. Selection of cruise destinations and ports of call. I dealt directly with Viking, that is I didn't use a travel agent, and was fortunate enough to get Joleen Quatch as my contact with Viking in the Woodland Hills, California office. Joleen was prompt, courteous and a total professional. The entire staff aboard the Viking Danube also treated everyone with respect and professionalism. Two members in particual, a gentleman on the wait staff, Akos, and a young lady on the tour staff, Mercedes. We had sailed with these two lovely people before on the Schumann in 2009. We can't speak highly enough about them. The one stumble came in the the transfer from the hotel in Amsterdam to the airport. I do not blame Viking for this, but have mentioned it to the Customer Relations Department. The driver took 4 of us to the airport, 2 of whom were leaving from Terminal 1, while our plane was leaving from Terminal 3. The driver put all luggage out at Terminal 1 and announced that was the end of the line. My wife and I had to take our luggage to the correct terminal which was about 1/2 to 3/4 of a mile away. The Viking Customer Relations Department representative has handled this problem to a level that I had not expected, again, total professionally. We will definately be sailing with Viking again and will recommend your line to any and all that ask. Sincerely, Roger L. Lee Read Less
5 Helpful Votes
Sail Date: July 2012
This was our first experience on a Viking River Cruise and we both loved it! The entire staff on the Viking Danube is to be commended. Pleasant, friendly and helpful from the moment we boarded till we said goodbye at the airport. We ... Read More
This was our first experience on a Viking River Cruise and we both loved it! The entire staff on the Viking Danube is to be commended. Pleasant, friendly and helpful from the moment we boarded till we said goodbye at the airport. We both enjoyed the food, entertainment and daily excursions both guided and on our own. While onboard cruising down the Danube, Main and Rhine we relaxed and enjoyed the beautiful scenery as our "floating hotel" drifted along. The information provided at the program briefing each evening before dinner was very helpful in planning our next day's excursions. The local guides were excellent and their suggestions of additional things to see and places to eat, shop, etc. were very helpful. My husband said, "This is the best vacation I've ever been on!" and I couldn't agree more! We've already booked another Viking River Cruise for next summer on one of the new long ships and we feel confident that we will have another wonderful vacation! Read Less
Sail Date: May 2012
I am a travel agent (semi-retired), and have been on many trips, visiting many countries, though only 2 cruises. I can seriously endorse river-cruising to be one of the best ways to travel and see a lot with very little stress at all. One ... Read More
I am a travel agent (semi-retired), and have been on many trips, visiting many countries, though only 2 cruises. I can seriously endorse river-cruising to be one of the best ways to travel and see a lot with very little stress at all. One of the best aspects of this mode of travel is the fact that you unpack once, and re-pack only when you are ready to head home. You can be as active, or as relaxed as you wish. After a few days of excursions every day, it's wonderful to be able to choose to stay aboard, spend a relaxing day, and do only what you wish to do, with no stress whatsoever. Our accommodations on board were modest, but more than adequate, the entertainment was good, the meals were great, with plenty of variety to satisfy all tastes, and all the excursions were very good. Best of all the service was outstanding. The staff went out of their way to be pleasant, kind, helpful, and do anything necessary to see that you were happy. I use an Oxygen POC, and had a problem with my converter when I came aboard. I contacted the service desk, and they immediately came to the cabin with one that worked, and I was able to use it for the entire cruise, which eliminated any stress I would have had, and made my trip trouble-free! We (My traveling companion and I) took the pre-cruise extension to Prague, and though the weather wasn't very good, it was still a very interesting side trip. We were booked into the Prague Hilton, and the hotel was very nice with pleasant, comfortable rooms, a gym, and a great buffet breakfast every day. The excursions were interesting also, and the downtown area of Prague is great for exploring. Taken all together, it was a great vacation, and I would highly recommend Viking Cruise lines for this wonderful, close-up view of European life along the waterways. Read Less
Sail Date: April 2012
First time in Holland and Belgium for myself and a friend (we have traveled many places), and this turned out to be one of our top 10 favorites, ever. Much of that enjoyment is directly owed to the shipboard staff and crew of the Viking ... Read More
First time in Holland and Belgium for myself and a friend (we have traveled many places), and this turned out to be one of our top 10 favorites, ever. Much of that enjoyment is directly owed to the shipboard staff and crew of the Viking River Cruise organization. We visited many places and sights in addition to the main ports listed in our itinerary. In most cases, it was as though we were transported directly back, 600 or 700 hundred years in time, to towns and countryside left enough intact for us to step into the life we had only glimpsed in the paintings of those times. It was truly dramatic and beautiful. I had a number of favorites: Hoorn with it's 14Th century inner harbor and main square, Antwerp's MAS Museum, Cathedral of Our Lady, and Royal Museum of Fine Arts. Of course, Amsterdam has more to see than one can even remember, and has quite an interesting culinary history. Just outside of Amsterdam, we were thrilled to experience the tulips and other blooms of Keukenhof Gardens, right at their peak. The windmills, dikes, bicycle culture and friendly people, also added to an outstanding experience. We took the 2-day pre-extension offered by Viking, to explore a bit on our own. We were billeted at the Hotel Moevenpick, which was quite nice, but convenient ONLY to the ship. To reach the sights, it was a 15-20 minute cab ride from the hotel to most chosen destinations, or one could take the free hotel shuttle (running every 30 min.) to the Central Station. From there we could then pick up a tram for transport to various city sights. Had we been in town, it would have allowed us to easily sample much more of the local culture, and the unique flavor of the city and it's friendly inhabitants. I would probably rate the overall cruise a 9-out-of-10, but as I mentioned, 10++ goes to the incredibly capable, friendly, cheerful, accommodating, resourceful and patient-beyond-belief, staff and crew. Every day was carefully considered and orchestrated, to maximize the choices and experiences of the guests, whether from escorted excursions, or independent exploration, to culinary efforts, and many other on-board comforts. They kept everything running smoothly, with a low-key and open style. They were also, without exception, unfailingly kind, and always there with the solution to almost any difficulty or problem. For instance, my friend left her purse (with EVERYTHING in it), on a bench in front of a major tourist cathedral, but didn't discover it missing until she reached the return excursion bus. Michael (Brauner) and Katya happened to be with us, and quickly phoned a guide who was with a group not far behind. He was able to trace and recover the purse intact! Their quick thinking probably saved my friend's entire trip! Our cabin accommodations were in stark contrast to the personnel. Although we could always count on a whistle clean space, it was VERY cramped, with our mattresses having long since seen better days. The cabin "decor" also left a lot to be desired. The overall impression reminded me of something done up in "a plain brown wrapper." The bedside tables were thin, stained-wood squares which were somehow attached to the wall. Flimsy, poorly-lit lamps sat atop each one, and one sad chair had been jammed into a space next to one of the beds, but couldn't be used if the bed was also occupied. I understand the Danube was on it's last sail, and would no longer be a part of the Viking fleet. Good decision! Also, we were assigned to what was probably the last reservation of a fully booked cruise, so I didn't expect a GREAT cabin. Even so, this was about the least inviting I'd seen. So, that's our story, and it was a good one! I know I will return to the Netherlands and Belgium again, and will probably repeat the river cruise experience. It is a trip with little or no worry, traveling mostly while you are sleeping, so your day experiences are maximized. I'll never forget the beauty of the countries and the people and the chocolates! Read Less
4 Helpful Votes
Sail Date: October 2011
Day 1: Arrived in Nuremberg in the late morning and the Viking rep was waiting for the flight. When we arrived at the ship embarkation went very smoothly and we were informed that the cabin would not be available until later in the ... Read More
Day 1: Arrived in Nuremberg in the late morning and the Viking rep was waiting for the flight. When we arrived at the ship embarkation went very smoothly and we were informed that the cabin would not be available until later in the afternoon but that a light lunch was available in the lounge and that the bus would take anyone who desired into Nuremberg for sightseeing on your own. The lunch was perfect and we opted to go into Nuremberg to walk around and what a great Saturday afternoon walking around the farmers market and the historic downtown area. Day 2:The next morning we had an excellent bus and walking tour of Nuremberg. The evening was spent cruising and was very pleasant. My wife spent the early morning with a dedicated group of exercisers doing aerobics with one of the cruise directors.(She did this every morning) Day 3: The morning tour was a superb walking tour of Regensburg. There was enough time at the end to do some walking around, shopping and finding a local restaurant for lunch.I highly recommend the optional tour to Kelheim to visit Weltenburg Abbey and cruise through the Danube Gorge. Day 4: The next day was Passau, again a great walking tour with an excellent local guide. The afternoon was ours to spend walking and sightseeing. The next morning we visited Melk the Benedictine Abbey and the local street market, again everything went smoothly and was very informative. We arrived in Vienna early in the evening and opted to spend the evening walking the Ringstrasse and finding an excellent Viennese coffeehouse. Day 5: The next morning we did the "roughing it" tour of Vienna which involved taking the U-Bahn and walking with a local guide through the sight in the center of Vienna. This was a lot more personal and very informative. That afternoon after lunch at a delightful restaurant we took the U-Bahn to Schonbrunn Palace and did the Palace and grounds tour on our own. I would highly recommend this option instead of the offered optional tour to Schonbrunn, since we had most of the afternoon and had a great adventure. Day 6: Spent the day cruising and arrived in Budapest in the late afternoon. Day 7: Roughing-it tour of Budapest, walking, public bus, trolley through Buda and Pest. What a great way to explore the city! That afternoon we took the tour to Szentendre, an old town filled with great shops and artisans. Day 8: After breakfast on the ship depart for Budapest airport and our flight home. Throughout the cruise we were treated extremely well by the staff on the Viking Danube. The meals were superb and provided excellent variety every evening. Read Less
Sail Date: August 2011
We boarded the ship in Budapest after an interesting cab ride from the airport with a driver who did not speak much English. We were made welcome by the Viking Danube crew and offered a light luncheon while our cabin was made ready. The ... Read More
We boarded the ship in Budapest after an interesting cab ride from the airport with a driver who did not speak much English. We were made welcome by the Viking Danube crew and offered a light luncheon while our cabin was made ready. The first night was spent in Budapest and we undertook a city excursion the following day. We visited several prominent city landmarks and returned to the ship in time to set sail down river. The following days saw a succession of incredible scenery and interesting stops at Bratislava, Vienna, Melk, Passau, Regensberg, Nuremberg, Wurzberg, Wertheim, Koblenz, Cologne, Kinderdijk and finally Amsterdam. The scenery was everything we had imagined, "post card perfect" is a fair description I think. At each stop there were included tours and options to do additional sightseeing if we wished. In Vienna a visit to the opulent Schonbrunn Palace and an evening Mozart and Strauss concert at one of the city salons is a must. The historic Melk Abbey is another fascinating place to visit. The trip was fantastic, we were well looked after both on board ship by the excellent crew and on shore by our tour directors and local guides. We learned a lot about the history of the areas we visited and were able to sample the cuisine of the regions. We took the cruise at the end of a two month holiday around Europe and were delighted with the quality of food and service provided. We were able to relax and thoroughly enjoy the last couple of weeks of our holiday being looked after by the excellent staff and meeting new friends. River cruising is a very civilised way to travel! Read Less
2 Helpful Votes
Sail Date: August 2011
We cruised on the Viking Danube from Amsterdam to Budapest. Viking were responsible for airport to ship transfers. At both ends their staff (crew) put us in a difficult, unpleasant situation so much so that it detracted significantly ... Read More
We cruised on the Viking Danube from Amsterdam to Budapest. Viking were responsible for airport to ship transfers. At both ends their staff (crew) put us in a difficult, unpleasant situation so much so that it detracted significantly from our overall enjoyment. There were other, lesser disappointments. They claim they have WiFi, but it operates at less than half of dial up speed, if at all. Very frustrating when we were planning to use it to keep in touch. One of their evening "lecturers" was about as accomplished as a grade 8 student. On a positive note, food service was excellent, the ship was comfortable and the crew, with a few notable exceptions, accommodating. When we complained after our return ,they offered us a small discount on a future cruise. We will not choose Viking again. Read Less
Sail Date: June 2011
This was my first cruise and I can honestly say that it was the best vacation I've ever had. For the first time I didn't know what day it was, and I didn't care. The cruise managed to be both hectic and relaxing at the same ... Read More
This was my first cruise and I can honestly say that it was the best vacation I've ever had. For the first time I didn't know what day it was, and I didn't care. The cruise managed to be both hectic and relaxing at the same time. Hectic, because there were lots of shore excursions (ranging from the thought-provoking World War II tour in Nuremberg to the wonderfully fun wine tasting in Austria), and relaxing because everything was beautifully planned and I didn't have to make any decisions. We sailed through regions I had not visited before, and it was fun to look at a different view from the cabin window every morning upon waking up. Sailing through the Rhine Gorge was breathtaking, and sailing into Budapest at night simply magical. One of the things that made the cruise so great was our fantastic and very professional staff. They were working very, very hard but yet managed to give me the impression that they were having fun, too. They truly made my cruise a very special, unforgettable experience. The program team (Kurt, Jana and Claudia) was especially memorable and entertaining, being the most visible part of the crew. They were consistently helpful, friendly and knowledgeable. Another highlight was being serenaded (we celebrated our wedding anniversary during the cruise) by the great trio of George, Pavel and Kurt. Wonderful! The ship was small, only 150 passengers, which meant that I got to know a lot of my fellow travelers, which was great for a first cruise. There were some unexpected glitches during the cruise. The wi-fi worked only sporadically (it was fixed eventually), but to me it meant that I had more time to admire the scenery and chat with the other passengers, and my husband had a real holiday because he was not able to check his work. Blessing in disguise. The only criteria for having a great holiday should be 'did I have a good time?' My answer to that is an enthusiastic 'YES, ABSOLUTELY!' It was a wrench to leave the ship at the end of the cruise, and I would have been perfectly happy to just stay on board and keep cruising. Read Less
1 Helpful Vote
Sail Date: June 2011
My wife and I thoroughly enjoyed the Grand European Cruise through Viking River Cruises. We also had the pre-extension in Amsterdam and the post tour in Prague. Both additional tours we enjoyable. We are experienced travel rs though this ... Read More
My wife and I thoroughly enjoyed the Grand European Cruise through Viking River Cruises. We also had the pre-extension in Amsterdam and the post tour in Prague. Both additional tours we enjoyable. We are experienced travel rs though this was our first river cruise. We very much enjoyed the initial guided tours of the cities we visited. My wife enjoyed the time on our own later to see what we wanted to see. There are actually more ports of call than this program allowed. We visited 15 different cities. I would not have visited several of these cities if not for the tour. It would have been my loss. The sites chosen and the tours given opened us to discover cities that may be the bread and butter of river cruises but not of train travelers. The staff made the entire trip feel more like a large family vacation. They were open with their suggestions and assistance and readily available if needed. They also arranged for many activities on the ship. While nothing like a large cruise ship, it was more than sufficient. And the intimacy of the events added to their charm. We particularly enjoyed the open seating for all meals. It allowed us to meet nearly all of the 150 passengers. Read Less
Sail Date: June 2011
We left our bus tour in Amsterdam and flew to Budapest to commence the two week cruise back to Amsterdam. On arrival in Budapest, without transfers being previously arranged, we were fortunate to meet a Viking representative at the airport ... Read More
We left our bus tour in Amsterdam and flew to Budapest to commence the two week cruise back to Amsterdam. On arrival in Budapest, without transfers being previously arranged, we were fortunate to meet a Viking representative at the airport who assisted us with directions to the ship. Our attempts to tell the taxi driver, who did not speak much English, were not quite so successful but after much arm waving and pointing we were safely delivered to our ship. We were immediately made welcome by the staff on board the Viking Danube. Refreshments were provided and we got to meet our fellow travellers while our cabin was made ready. We discovered that the majority of passengers were from the USA with a few each from Australia, Mexico, Canada and the UK. Thus began a very enjoyable and totally relaxing two week interlude. The food and waiter services were excellent, the staff could not do enough for us. The chefs excelled themselves at every meal. They even provided us with piping hot soup and crusty rolls at midnight on our return from an excursion to a concert in Vienna. The range of food was amazing. We dined on local specialties throughout our cruise. Our days were filled with interesting and exciting excursions and our nights with fascinating entertainment. The trip covered the Danube, Main and Rhine rivers. We stopped each day in a new city or town. Viking staff accompanied us on all our excursions so we were able to enjoy the experiences to the fullest knowing that they were there to assist if required. We really felt at home after the rough and tumble of 6.30am starts and rushed breakfasts of our bus trip. The range of included excursions was good as was the range of optional excursions. We were able to explore the towns each day as we progressed down river. We collected hundreds of photos of local people, buildings and places. We saw a wide range of historical buildings, castles and churches as well as the astonishing scenery of the rivers themselves. To sum up, Viking River Cruises is a very civilised way to see the sights of Europe. We would heartily recommend a river cruise to anyone who is contemplating a holiday. Read Less
1 Helpful Vote
Sail Date: May 2011
Started trip with pre-trip in Prague, Hilton great but Viking staff generally confused there. Once we got on boat staff and trip looked much better. An included tour everyday. Local guides, whisper sound systems included so everyone could ... Read More
Started trip with pre-trip in Prague, Hilton great but Viking staff generally confused there. Once we got on boat staff and trip looked much better. An included tour everyday. Local guides, whisper sound systems included so everyone could hear, and Viking staff that knew exactly what they were doing. All the staff seemed dedicated to making sure you had a good time. I can't say enough about wearing good shoes. The cobble stones are wicked and exhausting. Most of the tours are through the narrow town streets with frequent stairs. That is just the way of European towns. The food was excellent with vegetarian offerings at every meal and a variety of alternatives if you didn't like the menu choices. I never heard anyone complain about the meals. On the other hand, it took four flights of stairs for me to get from my room to the dining room to be sure you are in shape for this cruise. For things to bring clothes, people loved the shoes, scarves, paprika, and sweet mustard. There are lots of cute clothes and dolls for kids and Coo Coo clocks. Do try some of the local sausages and beer along the trip. Read Less
1 Helpful Vote
Sail Date: December 2010
We love the Christmas atmosphere of eastern Europe but having been to Prague, Krakow & Budapest a number of times we were looking for a change, so after a bit of investigation opted for Vikings 'Romantic Danube' cruise in ... Read More
We love the Christmas atmosphere of eastern Europe but having been to Prague, Krakow & Budapest a number of times we were looking for a change, so after a bit of investigation opted for Vikings 'Romantic Danube' cruise in December 2010. We were a bit apprehensive about our flight transfer they had arranged at Munich airport on the way out as we only had 45 minutes, but we should not have worried as everything went perfectly smoothly and we even had time for a complimentary coffee as we switched terminals. ere met at Budapest Airport by the assistant cruise director and taken to the ship by minibus, easy check in and settled in to our very nice cabin. As we were very familiar with Budapest we did our own thing the first day. We found the 'Open Seating' at meals very good as you could meet lots of your fellow passengers and found you would seek out people with similar interests to have dinner and made some wonderful friends from other country's who we have since had 'meet up's' with in various country's since. Meals were great with local specialitys on the menu most days with the option of Steak or Roast Chicken or fish for the less adventurist. Beer & wine was free for lunch & dinner, with your glass never being allowed to get less than half full, unlike some cruise line where having Paid for a drinks package found wine waiters wore a 'Cloak of Invisibility'. We visited some wonderful City's & Towns where we always had a walking tour with a local guide with a radio headset so no having to crowd round to here there commentary. Where the ship was moored outwith walking distance from where you were visiting and you had free time to self explore a free shuttle bus was laid on so you could come and go back to the ship at your own pace. Going through the Main Canal lock system during the night as we slept was an amazing feet with not one passenger ever being woken up, for which the crew must be congratulated. Overall a fantastic cruise, but it was on the morning of departure back home that Viking really exceeded themselves. Most of Europe's airports were either closed or suffering severe disruption because of snow storms. Where airports were closed Viking had arranged hotel accommodation or a Free Gratis return journey till a suitable airport was found open. When we arrived at Munich airport we found people who were traveling with other company's who had been sleeping on camp beds in the airport for 4 days having been 'Dumped' and told to make there own arrangement's with their insurance company. Not so with Viking, everything arrange for a very comfortable extension to your holiday. Read Less
2 Helpful Votes
Sail Date: June 2010
I sailed from Passau on Viking Danube. Viking do things to a very high standard. Their ships are well designed, the food is quite something considering what must be a relatively small galley, the cabins and berths are very comfortable and ... Read More
I sailed from Passau on Viking Danube. Viking do things to a very high standard. Their ships are well designed, the food is quite something considering what must be a relatively small galley, the cabins and berths are very comfortable and the stops and excursions are well thought out. However, good though all these things are, their competitors have the same standards and go to the same places, so they have no real unique selling point. The minus points and there are many, are as follows. Once you have paid the not inconsiderable sum for your cruise, the crew do everything in their power to squeeze even more money out of you. The evening meal though scheduled for 19.00 hours, doesn`t actually start for the best part of an hour. The time is taken soliciting wine orders. Raffle prizes are cheap trinkets from the small gift shop and the on board photographs are overpriced. Judging by the prices of things supplied by outside agencies, there must be hefty commissions taken by Viking Danube. To then `suggest` a hefty tip at the end of the week is raw greed considering what a guest will have already parted with. I have worked out that if everybody paid the suggested amount, every member of staff would each get a £250.00 or so, tip every week. If the company is unable to pay their staff a decent wage for doing their job, then the staff should take it up with their employer rather that ask for a subsidy from the guests. I also have a major issue with safety. There is no obvious float-free life preservation equipment on the upper deck. If the engines were disabled by a major incident such as a fire or an explosion and say, as a result the ship was taking on water, it would be adrift in a fast flowing river with no means of life preservation for poor swimmers. It is no use the company saying that their ships don`t sink, the `unsinkable` Titanic did !! I should in all fairness, point out that their competitors seem to have the same attitude to passenger safety in an emergency. I have written at some length about the minus points, but a cruise on the Viking Danube is nevertheless, a good experience with professional staff who do their best to make the cruise a good experience for their guests. Being a seasoned traveller though, perhaps it is easier for me to nit-pick than be overawed by everything. Read Less
7 Helpful Votes
Sail Date: May 2010
The weather was perfect for cruising down the Danube. We began this adventure in Budapest, then on to Slovakia, Vienna, and ending in Passau, Germany. The cities were breath-taking and our tours were nothing less than awesome. My only ... Read More
The weather was perfect for cruising down the Danube. We began this adventure in Budapest, then on to Slovakia, Vienna, and ending in Passau, Germany. The cities were breath-taking and our tours were nothing less than awesome. My only complaint was the Viking ship itself. Considering the cost of this journey, we were expecting a newer and more luxurious boat. Granted, I am accustomed to ocean liners and round the clock catering...so I was quite surprised when Viking fell oh so short in the satisfaction department. We knew the ship would be smaller but never anticipated such an old vessel. The food was quite awful, extremely salty to the point of where at the end of the week, my body was very swollen from excess sodium! There were no snacks after your dinner, so unless you managed to smuggle something into your room, or visited the bar for dry roasted peanuts...you went hungry until breakfast. Complimentary lemon water, coffee/tea was offered buffet style 24-7....but I can get that at a Motel 6. The dining staff also left much to be desired, I've gotten better service at McDonald's. One evening our waiter even became argumentative with a guest in our group ....an absolute no-no.. Entertainment was primarily a one-man show of a gentleman on a small, electric organ singing Elvis tunes....not something I want to go all the way to Europe for. Prior to booking this vacation, we had heard nothing but rave reviews about the Viking Line. We opted to write a letter of complaint only to be offered a small discount on our next trip....dream on!! Maybe we just had a bad experience or perhaps we're too particular? If it was just me I would say "very possible", but my opinion was shared by everyone in our party and others on board as well. I guess I'll stick to Royal Caribbean...I'd rather be treated like a Royal than a Viking any day. Read Less
Viking Danube Ratings
Category Editor Member
Cabins N/A 4.1
Dining 3.0 4.5
Entertainment 2.0 3.8
Public Rooms N/A 4.4
Fitness Recreation N/A 3.1
Family 1.0 3.1
Rates 4.0 4.3

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