107 Carnival Legend Cruise Reviews

I choose this cruise for dates. My daughter had only 2 weeks off which falls for this dates. No proper announcement about how to get room keys. Some silverware were not clean specially on Lido deck. Food on Lido deck horrible, not ... Read More
I choose this cruise for dates. My daughter had only 2 weeks off which falls for this dates. No proper announcement about how to get room keys. Some silverware were not clean specially on Lido deck. Food on Lido deck horrible, not many choices Food on main restaurant okay, no seasoning, no taste at all but stewards were very good. Choice in Ice Cream every day - Vanilla, Chocolate, Strawberry and butter pecan, no other choice. Cakes were not so good, no pastries Rooms not so clean, small rooms, no lotion in bathroom no late night snacks, only hot dogs, horrible pizza, deli which had same choices every day Long lines, very poor management Cold french fries - always You have to wait at least 20 minutes for cone I would not recommend Legend, not good food or good activities Ship is very dirty from outside, very small ship, not good for sight seeing cruise like the we took to Alaska Entertainment shows were good, music was good Guest service excellent Read Less
Sail Date June 2019
Chose this cruise for price and destination. The ports were excellent on the South Island of New Zealand. The ship was shabby, lots of external rust, and our cabin grubby on arrival. This was attended to when shown to cabin staff. Food ... Read More
Chose this cruise for price and destination. The ports were excellent on the South Island of New Zealand. The ship was shabby, lots of external rust, and our cabin grubby on arrival. This was attended to when shown to cabin staff. Food of average to poor standard even in the dining room. Long queues to enter. Buffet selection limited, especially with salads and fruits. Coffee in buffet the best I've had in a cruise buffet. Entertainment in theatre not very professional compared to other cruise lines. Some of bar entertainers good, some average. Crew excellent. Cabin good but no frills, eg toiletries, tea and coffee making facilities. As an older couple we found the ship very noisy as most passengers seemed to be in family groups with many children even though schools had resumed after summer break. The ports were wonderful, Wellington, Akaroa, Dunedin and the cruising in the fiords amazing especially with the commentary. Tender service at Akaroa insufficient for the number of people and caused some mild anger among those left waiting until almost time to return.We had a total of $600 OBC for our cabin which was generous. Definitely a ship for the young who love take away style food and lots of it. Read Less
Sail Date February 2019
I saved my pension for this holiday with my 3 grandkids Rooms 4217 air cond so cold had to wear jacket called to get it fixed she came and tested it and said yes it is cold I will go turn it up Nothing happened still cold 4215 air cond ... Read More
I saved my pension for this holiday with my 3 grandkids Rooms 4217 air cond so cold had to wear jacket called to get it fixed she came and tested it and said yes it is cold I will go turn it up Nothing happened still cold 4215 air cond not working replaced dial as okay then Hygeine no one getting people to wash their hands before handing utensils to dish up food Food well below heating standing it was always warm not hot Not a very good variety of food in the food part Food went off to early it said closing at 2 30 closed at 2 10 Wanted to BUY a good coffee was told only skim milk we have run out of milk (what no cow on board) great service could someone have gone and got more ??????? Golf course closed more times then open due to wind Why put it up there anyway.Movies in firebird lounge screen way to small not enough seating why dont you use the follies lounge ???????? Not planned very well at all. My grand daughter wanted to play carnival challenge we went down early FRAN came out with the blocks Mahalia asked if she could play and was told their are other people playing first How could that be we were there first and no one else then she said you can play the winner we waited waited waited the other team played 4 games she ignored Mahalia and never came over to her we left she cried we went and got an iceream We have been on the Golden princess twice hygeine there is first class stairs cases are cleaned daily so are lift buttons and some one is always there to watch you wash your hands before going into the food sections So disappointed in Legends cruise Read Less
Sail Date January 2019
This was my first (& last) cruise with Carnival. We have cruised many times with Royal Caribbean & Holland America. We chose this cruise as we were travelling with our family which included 4 grandchildren and we thought ... Read More
This was my first (& last) cruise with Carnival. We have cruised many times with Royal Caribbean & Holland America. We chose this cruise as we were travelling with our family which included 4 grandchildren and we thought Carnival would have more activities for the kids, but they have no more activities than RCL. Embarkation was efficient and we were on board quite quickly (although we had an issue with Carnival not having our credit card details despite having provided the details previously). Food was very disappointing. I found the buffet set up on the Lido deck very confusing, as the serving stations don’t seem to be in any formation. I also found it very strange that the Lido buffet had very limited serving stations for dinner, with only 2 or 3 options available. I assume this is so that everyone eats in the truffles dining room to save costs to Carnival on staff and food. Carnival ran out of several food and drink options on the last 2 days of the cruise. Items that were not available included Coke, Sprite (sugar fee was available but not the normal coke), pineapple, muesli, rockmelon ect. Cleanliness left a lot to be desired. There were hygiene lotion dispensers placed outside each serving station on the Lido buffet, outside the entry to the dining room, & at entry & exit points on port days and that was it. Unlike RCL & HAL who both have copious dispensers placed through their ships. RCL also have staff dispensing hygiene lotion to passengers prior to entry to the buffet on the Lido deck. By the end of the cruise it seemed like half the passengers were coughing from having caught something on the ship, no doubt caused by the lack of hygiene on the ship. Having said that, our cabin was always cleaned well. Staff at the Guest Service desk need training as they didn’t seem to understand the simplest query. If you only want a print out of your statement they are fine. One of my grandsons was injured on the ship (through no fault of Carnival), and required medical treatment. The farce that followed between the medical centre & guest services is too complicated and detailed to go into, suffice to say, legal advice will be sought. While the majority of children on the ship were well behaved and supervised, there was one feral lot of children who ran amok on the Lido deck. The feral kids would throw ice cream cones on the deck, throw bean bags around, almost hitting one passenger, and generally bullying their way on the deck, and no one on the Carnival staff intervened unless fellow passengers complained that someone was going to get hurt. I don’t know where the parents of the feral kids were, but if they were close by, they certainly never stopped the bad behaviour of their children. It seems Carnival Legend has learned nothing from the fiasco that occurred earlier in the year when passengers had to be off loaded for their bad behaviour. The general service staff in the dining rooms, bars and cabins are fantastic and nothing was too much trouble for them. They were the best part of the cruise. I would not recommend this cruise line. Read Less
Sail Date November 2018
We need a break from work and everyday life. It's a nice ship staff very polite room service was great we had haur as are room attendance left beautiful towel animals on our bed everyday.Was very disgusted that there was no tea or ... Read More
We need a break from work and everyday life. It's a nice ship staff very polite room service was great we had haur as are room attendance left beautiful towel animals on our bed everyday.Was very disgusted that there was no tea or coffee in room. When asked just got told we don't do that. Well as l said to the lady at the service desk ever other cruise ship we have been on has tea and coffee in and all l got well we don't. So many rude people on the ship couldn't wait in line at the buffet had to push in its not as if there wasn't plenty of food to go round. Shows was fantastic, comedy club great . I do think this ship is just for family's and children. Over all went on this cruise to relax but never again .O and the seriedty for audlts only when you couldn't get a chair as people would come up early put there towels on them and be there all day Read Less
Sail Date October 2018
We chose this cruise because we wanted to visit the Hawaiian Islands, and start in Vancouver so we could see the sites there. To the positive of Carnival, we went on a cruise with them last November, and loved the Splendor! We are not ... Read More
We chose this cruise because we wanted to visit the Hawaiian Islands, and start in Vancouver so we could see the sites there. To the positive of Carnival, we went on a cruise with them last November, and loved the Splendor! We are not complainers, and usually only take reviews of ships with a grain of salt, because a lot of reviewers seem to expect so much!! However! This ship and cruise was honestly from hell I must say! Embarking in Vancouver was the biggest screwed up situation I have ever encountered! Lines upon lines to get on the ship! We were in line I think for well over an hour. Carnival workers said they were working with a new system, ok..well set a really bad precedent to begin with. We get on the ship and went to have lunch... Tried to go to our room around 115-130 and the elevator area is filled with tons of luggage with a communication that the elevators were not available because they were dispersing luggage..I mean stacks upon stacks of luggage on huge carts looking really unorganized!. We finally get to our room, and start to try and settle in...We notice the room is warm, so we tried to turn the dial of the thermostat? Down..it is not a thermostat, only some sort of dial for hotter or colder .It didn’t get cooler...but a fan from the system came on in the middle of the night... Now cold in the morning, no warm air when we turned the stupid dial to warm the cabin. We called the room steward beginning at 7am, finally showed up around 830 am. We complained to him about the heat, and that the fridge didn’t work. His name was Paul, and he was a gem the whole time. He even had to carry a replacement fridge on his own back to get that fixed the same day. He was one of the few bright spots on this cruise. After this, things become a blur. The heat was not fixed, then we were sailing into warmer waters the day after emarking. The room was of course heating up, and low and behold the air conditioning didn’t work. At the same time that afternoon around 4pm we started hearing the children next door jumping, hopping, screaming and yelling running back and forth. We tried to go out to the balcony for some quiet.. well, their balcony door opened, and now they were yelling out the balcony door, still chasing each other back and forth yelling. The issues with no air conditioning and screaming, children running around the ship, (their parents with them) continued the whole time during the cruise, children doing that in many cabins...I had to leave my balcony because of screaming children, usually starting about 6pm to 9pm. The dining room was also another huge dissappointment. I had put in my reservation last February we wanted a table for 2. My husband has some health issues that require him to sometime use an inhaler during a meal when he is having trouble breathing. We were seated the first night with a table with 4 other people, extremely difficult for my husband to respond to verbal communication while trying to eat and breath all at the same time. We left message for the maitre d twice, no response at all. When we tried to address it with other staff at the dining room, they said we had to speak with the maitre d. Then we had debarking at ports; my god what another horror show!! Each one was late, the tendering port, we couldn’t get to the port until 1130 am.. By that time, no reason to try and get the rental car we had already paid for.. We did go to the Guest Services desk I think the 19th am and spoke to a pinch faced younger light brown haired girl that did not offer to help, even after we voiced our concerrns. We asked when automatic gratuities would be added as we wanted to only tip the people we felt should be tipped. She told us Friday after next. She was very dismissive and very unhelpful. We also stopped by the excursion desk at the time to ask questions and the young gentleman there with light, possibly reddish hair was also very unhelpful and dismissive like we were just a pain in his ass. Suffice to say, by the 9th day, we got off the ship in Kauai and had a drink in a very quiet bar and decided we would just get off the ship 2 days early, stay in Kauai and fly to Honolulu (ships destination) where we had reservations at another hotel for 2 days to enjoy Honolulu. We made this decision to try and salvage any vacation time we had left, at great expense I might add. We had to of course let guest services know, and the lovely lady who helped us was quite apologetic, vowed to fix things, and tried very hard to get us to change our minds, but we were just done. The head of Guest Services came to hear our concerns as well, but like I said, we were just done with the Legend...It was only in dry dock in April, I don’t understand why air conditioning, heat, refrigerators etc don’t work, many hand railings loose, sometimes not attached at all, then some staff members just don’t seem to care. We have another cruise booked with Carnival in May 2019 on the Conquest, with several family member going as well...we are thinking of maybe cancelling and just getting a vacation rental in Miami.. Read Less
Sail Date September 2018
This cruise was in celebration of my husband's 40th birthday. We repeated this cruise from 8 years ago and were quite excited to take our daughter back to the last frontier. The negative: We opted for a balcony room but were ... Read More
This cruise was in celebration of my husband's 40th birthday. We repeated this cruise from 8 years ago and were quite excited to take our daughter back to the last frontier. The negative: We opted for a balcony room but were recommended an "obstructed view" by not only our travel agent but a Carnival representative as well to shave a few dollars off the total. Our first concern was the view for our 9 yr old. We're going to Alaska with the view being our main priority. No worries we were told, the lifeboat is "tucked" underneath your balcony. Uhhhh....not accurate at all. The lifeboat was flush with the bottom of our balcony and given her height, it was nearly impossible for her to see ANYTHING except UP. After many phone calls to our agent and Carnival, notes were found where the representative inaccurately described the view. We were told, "Oh, sorry. The ship is full, there is no where for us to move you." We were bumped to the top of the list if anyone had to leave ship. We were, in fact, moved to a different cabin mid-way through the cruise when a family had to leave. No one helped move our luggage from one floor to another and we were moved to a downgrade in category. There was little to no apology for such a disappointing and frustrating situation due to a CARNIVAL EMPLOYEE. Next, we were given an onboard credit with our booking which no one seemed to find. While at the front desk I logged into my Carnival account and showed the associate our credit, email her a screenshot of my account and await a response from the Miami office. It was the end of the cruise when we received the credit. Dinner was such a slooooowwwww affair. When you have a 9 year old, a 1.5 - 2 hr dining event is not ideal. There were nights we would order wine and either need to remind the waiter numerous times that we hadn't received our wine or never even get it. The food was average for a cruise ship. Carnival has eliminated (at least on our cruise) the bar waiter that served the dining room. Walking from the Truffles Dining room to Follies Lounge required us to walk through the casino that is a smokefest. Our daughter was looking forward to the Kid's Club but was extremely disappointed when her age group was combined with the toddler group which made for boring, age inappropriate activities (or plopping them in front of a tv with an outdated movie). Carnival redeemed themselves with her in the onboard daily activities which we engaged in more than any other cruise. We were involved in an array of activities which connected us with other passengers on a first name basis. We have sailed many times on Carnival and have been happy with the level of service over the years. It appears that in an attempt to be competitive in pricing, Carnival's solution was to reduce level of service by reducing employee count. Disappointing to say the least. On the positive: One of the highlights of our cruise was the Chef's Table. It. Was. Amazing. The date happened to coincide with his birthday so it worked out perfectly. The service amazing and the food was extraordinary. I highly recommend the Chef's Table if you're looking to splurge or indulge. The ship has gone a renovation of common areas in recent years and there have been a few additions worth mentioning: Guy's Burger Joint: Great flat top burgers with an array of toppings available to make it exactly how you like it. Blue Iguana Cantina: Good fast mexican food that can be "somewhat" customized with chips and salsa (my fav!) Alchemy Bar: Vintage-themed cocktail bar directly outside the dining room. Nightly music was offered in the area pre/post dinner which our 9 yr old really enjoyed since it's in a common area. Read Less
Sail Date July 2018
While overall the cruise was pleasant because of the itinerary and the friendliness of the crew, If I had it to do over again I would choose a different cruise line. We have taken a large number of cruises and our history with Carnival ... Read More
While overall the cruise was pleasant because of the itinerary and the friendliness of the crew, If I had it to do over again I would choose a different cruise line. We have taken a large number of cruises and our history with Carnival has been hit or miss. We decided to try again because of this itinerary. When I filled out the necessary information for my boarding pass documents they had me pick a time to board, saying "if you miss your assigned boarding time it could result in you waiting in line". We arrived 15 minutes early and there were probably between 750 and 1000 people in line and no one had started going through security. It took over 2 and a half hours to accomplish the boarding process. After the Sydney to Honolulu portion of this pacific crossing Carnival changed the smoking policy on the ship. the casino went from non-smoking to all smoking. There is inadequate ventilation for this and the casino was virtually unusable for most of the cruise because of the pervasive cigarette smoke. The smoke also came out into other areas of the ship like the colossal atrium bar area. Carnival also cut back on the number of cabin attendants, assigning our cabin attendant 35 cabins. He gave us a choice when we boarded to have our cabin serviced either in the morning or at night, not a huge deal but definitely a reduction in service. Although the dining room food was good some nights, it was not consistently good and the service was incredibly slow, again because of staff reductions and the number of tables each team was assigned. The second night took over 90 minutes to get food and 2 and a half hours to finish the meal. The cabin attendant and the dining room staff were incredibly friendly and I have no complaint against them, I just think Carnival is stretching their staff too thin and it is affecting service. The entertainment on the ship was excellent as were the variety of things to do on the ship. The cruise Director, Jen, is one of the very best we have encountered in our 40+ cruises. The air conditioning didn't work well in our cabin and I reported it to the Cabin Attendant before we left the ship for a day in port. In addition to not working well, the adjusting dial was being held on the thermostat by a band aid. Not my band aid, it was there when we boarded. If you removed the band aid the dial fell off. The dial was useless in adjusting the temperature as it was not connected to the thermostat directly. When I got back, the room was still hot so I called him again, He thanked me for reminding him and he called maintenance. When we returned from dinner there was a small tent card on our bed that read "The Air conditioning has been checked and is functioning to Carnival standards". The band aid was still there. I took a picture of the thermostat and took that as well as the small tent card to Guest Services who called maintenance back again. They finally replaced the entire thermostat and the air conditioning worked fine after that. The only reason I can see for the liberal smoking policy is increased profits. I would have been happier with at least non-smoking sections of the casino, or a non-smoking half.. even though that is like3 a non-peeing section in a pool when you don't have adequate ventilation. I do however feel like Carnival has chosen profit over my health and comfort and I will choose another cruise option in the future. I called post cruise guest relations when I returned and the agent assured me that this is the policy on all of their ships. They used to have a non-smoking ship, the Paradise, but according to her "It didn't work out". Carnival is striving and fast becoming the Walmart of Cruises. I will not be back. Read Less
Sail Date April 2018
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor ... Read More
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor food , poor organization - virtually no port or travel information " Libray sent us the wrong books " , ask X as I have no information about this ... X says ask Y or just wait and ask the people at the dock as we don't know, " The folks at Customer service usually just said " We do not know " No weather information , very limited cabin TV stations , no newspaper summarys of international news, Extremely expensive InterNet connections which failed to work once purchased, No flexability in Internet rates even at end of Cruise ... no specials, complete disorganization disembarking ... After a couple days on board , Any passenger with whom we spoke who had cruised before - all expressed great dismay at the Staff's lack of responsibility to follow through or get information for us when requested as well they all were disppointed with dining room sit down Food quality...as it was nice to read selections but prepared poorly ... Exercise gym for services usually supplied for free to keep passengers occupied like Tai Chi or yoga classes ... on this ship were only available for package at quite expersive cost just under an additional $ 200 a person ... worse of all they scheduled the 3 classes - yoga, Spin and Boot camp all in a block ( 730-930 am ) so you would have had to be a Iron Man to utilize the classes ! I tried and found that the person running the classes reguarly discouraged " drop in's" saying every time -" you MUST Buy a complete package no individual classes - not even one to sample the package " ... This meant that the classes had few people - probably none after a little while - so " instructor " could have a break instead of 'teaching ' Instructor was also very distant and not a very pleasant Yoga teacher - it was more like a exercise class then a calm reflective time - worse yoga class I have ever experienced in 40 years ... Table Teniis - ping pong Table was located outside on deck with extremely strong winds which was made even more impossible to play because the vents from AC blew directly onto Table making path of ball erratic every time ! When I suggested they move the Tables to more suitable location - they replied that " It works well when we are in the Carribean ..." Since the next 4 months the boaat was no where near the Carrribean ... basically the reply was a polite version of "forget it- don't bother me * ... Similar responces of " Why bother us ? we just work here - ... were received when suggesting changes to " Exercise schedule " etc. by the Customer Service staff ... they even told me not to give them a handwritten report -with some positive suggestions which I had adressed to " The Captain " ... because "he would not care...." Entertainment many nights was low quality comedians... although dancing and singing shows were of ok quality ... Entertainment Director worked hard at getting crowd enthusiastic but for me it reminded me of being in a High School Cheering section far too many times... In a more positive vein - Cabins were reasonablly large and well presented except tV's were tiny and old... Cabin staff and Dining room staff were very nice and hard working , Ship was very well maintained , cleaned regularly and quite fast - Captain made competent sea faring decisions such as to avoid a Cyclone bearing down on Fiji by stopping instead on Tonga ... Swimming pools were usual ship small size but all of them except 1 was taken over by children running and pushing each other so adults were forced to live in Stern area of ship Summarizing - Carnaval Legend repositioning cruise: was an excellent choice if you had children or are a Gambler or spend your time playing BINGO and Trivia all day but if you expect quality of Celebrity or Holland America ... best to avoid Carnaval ! Read Less
Sail Date April 2018
First up, check in line was over 90 minutes to get from the start of the queue to check in, till the security line. Water was provided, but it took forever to march up and down 6 lengthy lines. However saying that, once I was seen, I had ... Read More
First up, check in line was over 90 minutes to get from the start of the queue to check in, till the security line. Water was provided, but it took forever to march up and down 6 lengthy lines. However saying that, once I was seen, I had my sail and sign card and checked in, within 3 minutes. Can't understand why the line was so long. Once onboard I found my eyes needing sunglasses to get the glare out of my eyes. The person that designed the interior of this ship was on some kind of banned substance. I found my way to the cabin and was quite surprised at the actual size. This was probably the only redeeming feature of the cabin. The bathroom had dark blue tiles, and the vanity was aqua marine (light green). The colours clashed badly... I didn't meet my stateroom attendant once. Not even to pick up a tip, so he didn't get one. I called several times on the phone and it went unanswered. However the room was cleaned well, but only once. On most cruise lines, the cabin is serviced twice per day, not on Carnival. The food was a mixed bag. Some things in the dining room were totally acceptable and not bad at all (spring roll and carnival's chocolate desert) others such as the steak was inedible and looked like an shoe insole. The pizza was actually decent. On the last night we tried Nouveau, I ended up with stomach problems after eating the food there. It was the last night, and was ill from about 1am to after I got home. No point reporting it as I didn't leave the cabin on the last night till I disembarked the ship. There was the obligatory fight, between a family and an older gentlemen. Luckily people jumped in to stop it escalating and security were there quickly. What is it with these people? It started again after about an hour, and again security were on to it like a flash. It's a long time since I've been on Carnival, and probably my last time. There was also a point in the cruise where the deck collapsed, and they had to fix it. This happened on day 2, and the area was sealed off for the remainder of the cruise. If the price is right, do it, because a cruise is a cruise, even if it's a bad one. Melbourne doesn't have a lot of choice, and hopefully more cruise lines decide to make Melbourne it's home port. Read Less
Sail Date March 2018
I was one of a party of 16 experienced cruisers aged in the 50's and 60's who had come together to celebrate a 60th birthday. We had a fantastic cruise despite being on Carnival Legend. None of us were expecting a 5 star cruise ... Read More
I was one of a party of 16 experienced cruisers aged in the 50's and 60's who had come together to celebrate a 60th birthday. We had a fantastic cruise despite being on Carnival Legend. None of us were expecting a 5 star cruise when we boarded but we didn't expect what we got! First off the good things:- 1. The omelettes in the buffet were very good. 2. They used fresh milk (not UHT) throughout the cruise. 3. Our cabin steward was good. Now for the not so good things:- 1. What did they have in mind when they designed the decor of the public spaces, it is horrid. The theme is dark brown woodwork with gold filigree accents and grey amphoras.. The brown makes it dark and dull and the amphoras of varying sizes are decorations, table supports, staircase and railing balusters. Whilst standing in the main lobby area waiting to disembark at Dunedin I counted over 300 amphoras. The accommodation passageways are not so bad but there is still lots of brown and bronze. Cabin decor is OK. 2. The food in the MDR was mediocre at best and to compound the problem it was never served hot, warm was the best. Lunch or dinner was the same. What didn't help either was the wait staff were pretty hopeless (bar one). We were on two tables of 8 per table and the food and drink orders were continually mixed up on the tables and between the tables. Having come off a RCL cruise a couple of months ago the contrast was stark. 3.The food in the buffet was just as bad and the organization was pretty hopeless. On this cruise full of Australians, operating out of an Australian port during an Australian deployment if anyone wanted Vegemite it had to be requested from the servery staff. Most of the time at breakfast the toasters toasted only one side of the bread and the buffet appeared to be short staffed. For the evening meal they would gradually close down the serveries around 8.00pm and shut the whole thing down before 9.00pm leaving the pizza bar the only option to get some food. 4.Alcoholic drinks are expensive and the selection is poor.Stick to canned or bottled beer if you want a bit of life in it, the draught beer was usually cool and flat as a tack. Beers $8-9 , Cocktails $13 and Spirits around $10 and they have the hide to charge another $1.25 if you want a mixer with it. For the budget conscious they will give a $2 discount if one buys a bucket of 4 beers, a whopping 6% discount. 5. The staff seem disinterested and disengaged and there never appeared to be enough people about. 6. Early on before the cruise I tried to book an excursion on the Taieri Gorge Railway on the Carnival website but there was nothing listed so I did it privately direcy with the railway. We ended up booking a shuttle into town, a hop on hop off bus tour of Dunedin, the afternoon Gorge Railway trip and then a shuttle back to the ship. Cost was $NZ140 or about $AU130. The ship did eventually have an excursion which was the Gorge Railway picked up at Port Chalmers and the railway back to Port Chalmers. Cost was $AU230. That's a $100 booking fee by the ship. 7. The big slide developed a fault halfway through the cruise and couldn't be used and won't be fixed for another couple of months because parts, and approval to fix I suppose, have to come from the USA. Stiff cheddar for future cruisers. One of our group who has done a few Carnival cruises said it was by far the worst he had been on and usually the product is OK. A few of us said it was like a Tiger or Jetstar cruise where one continually has the hand in the pocket. I think it might be a cunning plan by Carnival Corporation to make P&O Australia look good. Like the Mastercard ad:- Cost of the cruse? Cheap Amount of Fun? Heaps Cruise with Carnival again? You'r Joking Read Less
Sail Date February 2018
We made a last-minute booking to travel on this cruise to the South Pacific on the Carnival Legend based on a Boxing Day sale and the appeal of it operating from our home port of Melbourne. Embarkation was efficient but we did have the ... Read More
We made a last-minute booking to travel on this cruise to the South Pacific on the Carnival Legend based on a Boxing Day sale and the appeal of it operating from our home port of Melbourne. Embarkation was efficient but we did have the benefit of priority boarding. Other stateroom categories were less fortunate with long queues and delays. By contrast disembarkation was chaotic due to a delay of five hours in arriving back at Melbourne. I have commented below on the reasons for this delay and will not repeat what I have said. As a resident of Melbourne I would have to say that our terminal facilities are unsuited to handling large cruise ships and are completely lacking in what you would find in other cruise ports around the world in terms of shopping, luggage handling, passenger processing facilities and access. The best description of the décor of this ship would be “garish” but also it is very dated for a ship that is only 16 years old. The public rooms are dark and dingy and there is a lack of openness and light. We felt closed in. The ship is also showing many signs of ‘wear and tear’. We had an Ocean Suite which was comfortable and spacious with plenty of storage but its location at the aft of the ship revealed a vibration problem that affects the ship when travelling at close to its maximum cruising speed. This problem was also evident at mid-ships on deck 9 when the sea conditions were choppy, or a swell was present. This vibration made it uncomfortable sleeping at night with the inevitable rattles and creaks it was causing. We have never experienced that level of vibration on other cruise ships. When we first arrived at our suite we discovered workmen had been re-painting the hull adjacent to our balcony. The deck, handrail and chairs on the balcony were covered with white paint scrapings. We contacted our room steward and he quickly returned to vacuum the deck and clean the handrail but the chairs continued to have white flecks of paint embedded in the woven fabric for the rest of the voyage. Other than that our room steward looked after us well and kept the suite clean and tidy. The quality of the food served on the ship was good but they seemed incapable of delivering “hot” dishes other than at a lukewarm temperature. The exception was the Nouveau restaurant where we did have an enjoyable meal but it cost us $45 per head for the privilege. Elsewhere the hottest dishes we ate was a dessert and omelettes made-to-order in the buffet restaurant. I may be fussy but I don’t enjoy eating items such eggs or vegetables when they are barely lukewarm. We observed the problem in the main dining room was the system of delivering the food from the galley to our table. We would see waiters bring up trays containing 12 or so dishes. These would often sit on the servery for 5 or 10 minutes before waiters would check to see which dishes had been ordered by which table. There was a complete lack of urgency to ensure hot food was delivered promptly. The staff in the main dining room were friendly and helpful but it appeared to us there was a high level of inexperience and in some cases a poor understanding of English. We had opted for “anytime” dining and on our first visit the waiter couldn’t find the table that been allocated by the front desk. He was obviously unfamiliar with the table numbering. Our daughter travelling with us was then challenged as to why she had changed her dining preference. This was despite her Sail & Sign card clearly showing she was also assigned to “anytime” dining and had been since first booking the cruise. I then attempted to purchase the offer of 5 bottles of wine for $185 that was advertised on the website and in our room information. It took three waiters and half an hour before we were successful in receiving our first bottle of wine and tickets for the remaining four. No one seemed to be aware of this available offer despite the instruction we could order it from the table waiters. We learnt early on the voyage that the ship was carrying more than 2500 passengers, despite the nominated capacity of 2124. This resulted in considerable over-loading of both the main dining room and the buffet restaurant with long delays in obtaining a seat during meal times. We would have preferred to eat at around 6.30 to 7pm, or in between the two fixed seating times. However, we quickly learned that turning up between those times resulted in being handed a buzzer and asked to wait in the nearby lounge for 20 minutes or so until tables became free. Despite this there was a lack of urgency in clearing tables so that diners standing in queues, or sitting in the lounge area, could be accommodated. We watched as tables sat uncleared for up to 20 minutes. Consequently we changed our dining time in the evenings to arrive at around 6pm and so avoid the inevitable delays. For breakfast we opted for the main dining room as well to avoid the “zoo” upstairs in the buffet restaurant. We attended most of the shows in the theatre, which were enjoyable but not of the standard we had experienced on other cruises. They typically only lasted for 30 to 40 minutes whereas we had been used to performances on other ships lasting at least an hour. It was also disappointing there was not a “show band” to accompany the artists. We enjoyed the piano bar with Simon, who was an excellent pianist playing favourites from artists such as Billy Joel and Elton John. The in-room entertainment was less than inspiring with few satellite channels provided and movies being charged at $5 each. The internet service was hugely expensive and was only suitable to check emails and read newspapers online. My wife and daughter took advantage of the spa services on board, which fortunately were discounted on port days otherwise they would have been very expensive. We also participated in a number of the daily activities designed to keep passengers amused on sea days. The two main shops on board did provide the usual range of “duty free” jewellery, watches, perfume, liquor and clothing, albeit expensive unless you were able to take advantage of discounts that were offered from time to time. We enjoyed our port visits to Isle of Pines, Lifou and Mare but thought Noumea was ordinary and not a very appealing town. We did use the cheaper ship excursions for the first three islands but for some of the excursions the cost was exorbitant and hard to justify. I snorkelled on Isle of Pines, Lifou and Mare but the coral was considerably degraded and lacked the colour and variety of what I have experienced on the Great Barrier Reef. The Jinek marine park was promoted as a prime site for snorkelling but wave conditions made visibility poor and it was obvious the site had been “over-used” by tourists. Whilst not possessing much in the way of coral, Mare was the best site for snorkelling with amazing water clarity and a good range of marine life. It also had an outer reef that prevented wave action from disturbing the water conditions. We did enjoy a mainly relaxing holiday but overall I would rank the cruise as poor to average and well below the quality of other cruise lines such as Celebrity. The acts of violence and intimidation committed by a large family during the cruise did affect our enjoyment but fortunately we were not directly affected or injured. Following a 45 minute brawl on the second last day this family group of 23 was removed from the ship to protect the safety of other passengers. I sent the following email to the President of Carnival the day after we arrived back in Melbourne. The media described it as the "Cruise from Hell" due to the unruly behaviour of a large family group that culminated in their removal from the ship before arrival in Melbourne "I acknowledge receipt of your belated email apologising for the events that occurred during the cruise of the Carnival Legend that concluded in Melbourne on 17 February. We are both in our seventies and are very experienced cruisers having travelled on large and small ships around the world. I am now retired but I held senior management positions during my career that involved public relations and stakeholder communications. We are hence well-qualified to comment on the way Carnival managed these events. At the outset I do not blame Carnival for the behaviour of the group of people that were removed from the ship. Their ill-discipline was repugnant and unacceptable. They failed to consider the safety and well-being of other passengers. However, whilst not attaching blame to Carnival it is reasonable to judge how it managed the consequences of the unfortunate outbreak of violence and the resulting delays. It is here where I believe Carnival and the ship’s executive team failed in their responsibilities and duty of care to passengers. It was apparent from day one of the cruise that there were a number of aggressive people on board who showed little regard for their fellow passengers. I am a keen swimmer but I felt so intimidated by the presence of a large group of the offenders on the pool deck that I did not have a swim on board for the whole of the cruise. I did not personally witness any of the acts of violence but have spoken to a number who did. There were families with small children who were absolutely terrified and others who were afraid to leave their cabins. I understand the brawl that culminated in the removal of the group occurred at around 1am on Friday morning. We awoke around 7am to discover that we had diverted off course and were heading for the small port of Eden on the NSW coast. Shortly afterwards I noticed a pilot boat passing us after which the ship came to a stop close to shore. There was no announcement by the Captain or Cruise Director to explain what was happening. We went down to the dining room at around 10am to have brunch when I noticed we had internet access. As is my practice, I starting reading the daily newspapers online. The leading story on the Herald Sun website was the events that had occurred overnight. We had contact from our children who had seen the news earlier and who were concerned for our safety. After eating brunch we went out on deck to then see a police boat in attendance and a ship’s tender moored nearby. It was not until around mid-day that the Captain made an announcement saying a number of people were disembarking the ship. No explanation was given for why this was occurring. After a considerable delay, during which the family group was removed from the ship, we departed Eden at around 2.30pm. During the rest of Friday there was no general announcement or advice to passengers about the effects of the delay on the ship’s arrival back in Melbourne. After losing probably around 7 hours due to the diversion to Eden it was apparent the ship would be many hours late. To our knowledge there was also no announcement on the impact of these delays on disembarkation, or on the timing and availability of meal services the next day, or on when we would be required to exit our staterooms. We were informed as to the expected arrival time around mid-morning the next day but no other information was provided. Overnight many people had obviously changed their plans and decided to carry their own luggage off the ship, which caused absolute chaos on deck 2. We eventually disembarked more than 5 hours later than our original schedule with family members picking us up being severely inconvenienced. In summary, we are appalled at the inept management of the consequences of this unfortunate event. The failure to properly communicate with passengers is unforgivable and worse was the attempt to hide what was occurring. It showed a complete lack of professionalism and concern for the interests of those on board, who had to rely on external sources to find out what was happening. The offer to discount the cost of a future Australian cruise by 25% of what we paid for this cruise is laughable, if not insulting. After our first (and only) experience with Carnival why would we in our right minds want to contemplate a future cruise with Carnival in Australia at any price? A more appropriate response would have been to offer a significant refund for the inconvenience, loss of enjoyment and stress that we have suffered as a consequence of being a passenger on the so-called “cruise from hell”. I am considering joining a class action to secure this outcome." I am yet to receive a response. Based on the poor management of the unfortunate outbreak of violence on board and the resulting delays and our assessment of the cruise quality we will never book another cruise with Carnival or its sister brands. Read Less
Sail Date February 2018
First time cruisers. Everyone one said we would love it. You would if you like crass decor, overpriced drinks, second rate entertainment, hoards of people - mostly overweight, small swimming pools and buffet dinning that is just an excuse ... Read More
First time cruisers. Everyone one said we would love it. You would if you like crass decor, overpriced drinks, second rate entertainment, hoards of people - mostly overweight, small swimming pools and buffet dinning that is just an excuse for a pigs trough. The only redeeming features were the Truffles dinning room with excellent dinner service and the Noveau restaurant ($45 extra). Very hard to find quiet areas to read a book as you have constant piped music everywhere or entertainers screeching down microphones. It was a shame that wine or other alcohol was banned from being taken on board as drink prices were very high, giving the cruise line of a mark up of over 1000% The decor was totally over the top and nauseating, although Americans would love it. The crew generally were a delight and friendly, more so the Asians rather than the East Europeans Having said that, we did enjoy the relaxation on being on the water. Read Less
Sail Date February 2018
I just read the Vista Suite December 2017 review and it is exactly what we experienced. We were a party of 15 ranging from 19 months to early 60's and had booked 4 x Grand Suites, 1 x Ocean Suite and 1 x Balcony Cabin at a cost of ... Read More
I just read the Vista Suite December 2017 review and it is exactly what we experienced. We were a party of 15 ranging from 19 months to early 60's and had booked 4 x Grand Suites, 1 x Ocean Suite and 1 x Balcony Cabin at a cost of $50,000 for the 10 night new year cruise. Never again on the Carnival Legend - food in main restaurant only lukewarm, room decor needs updating, carpets old and need a steam clean, Pizza servery always understaffed (50 minutes for a pizza not uncommon), Any Time dining mostly a queue up, no reserved seating in theatre for Suites etc etc etc. However, staff customer service was almost excellent - well done staff. Not enough bar staff as always had trouble getting a beer - focus on cocktails etc. Internet POOR at times and expensive, tours overpriced and sub standard. Did expect much more for Grand Suites and definitely prefer Royal Carribean or Cunard. A basic cruise, but with high standard entertainment and excellent staff. Read Less
Sail Date December 2017
We purchased this cruise thru a great deal which I am glad we didnt pay full price. We wont be doing another Carnival cruise. We have cruised with P&O & Princess. We thought P&O was average but Carnival is worse. At least on ... Read More
We purchased this cruise thru a great deal which I am glad we didnt pay full price. We wont be doing another Carnival cruise. We have cruised with P&O & Princess. We thought P&O was average but Carnival is worse. At least on P&O & Princess there were adult only areas. Our balcony suite was great & serviced well by Jose, he was very helpful & kind. BUT thats the highest compliment I can give. On Carnival even on the Serenity bar kids were going there, supposedly over 18 only. The staff do nothing to stop this. Couldnt believe the kids in the other bars after 11pm. So if you want somewhere to go for a quiet drink & chat with out kids turning up. Forget this cruiseline. The staff were pleasant but dont smile much. We dined at Lido only a couple of times food average. Truffles was better atmosphere thou twice at breakfast my husband & I had dark hair in our breakfast, we are fair. Predominantly the European waiters were rude clearing plates before finished meals & constantly leaning over while we were still eating. One waiter spilt soup over my husband as he was too concerned in getting us out of there. Luckly the food was never hot so he didnt get burnt. They constantly stuffed orders up, in the end you just gave up. The last straw for me was they stuffed up our duty free alcohol order the woman named Syliva was so rude, I was speechless. She couldnt have cared less. The cruise is very boring no adult events really its all for the kids. I would have put terrible but the shore excursions were great which had nothing to do with Carnival, except Noumea, its a dump, no shade waiting constantly for hop off hop on buses which never come every 15mins like they state. I nearly passed out with heat stroke & I was wearing a hat & drinking water. So if you want a cheap cruise with screaming rugrats & brats racing around unsupervised go for it. Otherwise steer clear. We are going back to Princess! Read Less
Sail Date December 2017
This was my best friends significant birthday cruise. 2 couples booked Vista Suites with 1 couple booking a Balcony suite for the occasion with no children. The Legend's décor is quite gaudy all the way through the ship and I ... Read More
This was my best friends significant birthday cruise. 2 couples booked Vista Suites with 1 couple booking a Balcony suite for the occasion with no children. The Legend's décor is quite gaudy all the way through the ship and I understand the Legend theme, but it is not classy. The ship is very tired and in desperate need of a makeover top to toe. Vista Suite was not a bad size, but you are paying for the wrap around balcony not the space inside and the balcony is not fully covered, so if it is raining most of the balcony gets wet which does not allow you to sit outside. Room service also costs money. I have not ever been on a cruise ship previously where having any room service costs, and we were in a suite on this ship. Be careful when seeking information from Carnival call centre in America as you can be given incorrect information re a cruise leaving from an aussie port. The buffet food is basic and it is pretty much the same day after day. The Pizza Bar was so understaffed it was a test of patience to ever get to order a Pizza. At the anytime dining level 3 Main Restaurant there was ALWAYS a queue and we NEVER got a table without having to go and wait with a buzzer at the bar. Food was o'k, but quite often the food that was supposed to be hot was warm or even cold when served. Main Restaurant food and selection not to the standard of other cruise lines. Main Restaurant a couple of times opened for reduced hours of 8.00am to 12.30pm and did not reopen until dinner which I believe to be inappropriate. We dined at Nouveau Restaurant twice which was very nice and of a better food standard and that is an extra $45 per person. If you want a Cabana on the pool deck, better get up there about 7.30 am as there is no time limit and people "bags" the pods all day. Only 1 dedicated small adult pool which fills up very quickly. Entertainment was terrific and some of the best we have seen on cruises. Staff were lovely except for a couple of bar staff. Our steward was terrific. Overall activities for me was lacking. This is a basic cruise and if you have children I would assume this is the type of cruise parents are looking for with the 2 big slides on the top deck for the kids. If you want a quality cruise, with great activities, a good selection of varied and quality food and classy décor, this is not the cruise ship for you. We had a nice time but that was due to our group of 6. We would not have enjoyed this cruise had we gone on our own as a couple. Read Less
Sail Date December 2017
My husband wasn't really sold on going on a cruise for a family holiday, however I talked him into as I'd previously been on one prior. I think the Carnival Legend was the wrong ship for me to introduce him to cruising as I ... Read More
My husband wasn't really sold on going on a cruise for a family holiday, however I talked him into as I'd previously been on one prior. I think the Carnival Legend was the wrong ship for me to introduce him to cruising as I don't think he'll be sold on going on another one. Although the staff were friendly and helpful the ship was a great big let down. It is old and tired and in need of revamping. The check in was pretty simple enough and quick. Then came the "muster" which they go through a fire drill of sorts where you're "mustered" outside, made to line up against the ship and basically made to feel like prisoners. We had to wait extra long as we were waiting on some people who I assume did not want to participate however everyone must attend for safety reasons. My son was very excited to go as he'd seen all the ads on TV about their "Green" slide. He went on a few times but other than that there really wasn't anything else for him to do around the pool. The pools it self were tiny. Food was a disappointment. Although plentiful the quality was just not there. As a foodie, my previous cruise had left an impression on me that I was so excited repeat. However I was drastically disappointed. The lunch variety was much better we though and dinner was just dismal. If you wanted something nicer you had to pay extra for it. I had a massage because I'd somehow slept wrong and hurt my neck. I paid about $160 (I'm not sure exactly) for 1hr stone massage. It was actually wonderful and the lady that did the massage was great...until the end when she tried to sell me products and I refused and she got short with me. As an Aussie we don't tend to tip but the tip is forced on you when you have a massage which I found disappointing. There were plenty of entertainment for everyone however it became repetitive and boring. The islands we visited were hit and miss. Check out was pretty efficient. We chose a later departure time as we were getting picked up and had plenty of time to eat breakfast and weren't rushed. Again if I were to go cruising I'm not sure if I'd go with Carnival as I found the experience just to disappointing. Read Less
Sail Date November 2017
We heard the Carnival cruises were good off our friends but P&O cruises seem to have way better entertainment. Especially on a three day cruise and the night life is way better with entertainment at bars. The food was average. Again, ... Read More
We heard the Carnival cruises were good off our friends but P&O cruises seem to have way better entertainment. Especially on a three day cruise and the night life is way better with entertainment at bars. The food was average. Again, it was better on P&O. I wouldn't go on a carnival cruise again & drinks are way over priced as well. One of our passengers pulled out last minute because he's legally blind and suffer from depression & despite losing his $780 they wouldn't even give us his $25 room credit. The whole experience seemed to be about bleeding every ounce of money we had. We found ourselves wondering around the ship looking for something to do but on P&O they have Martini classes, Wine appreciation classes, Whiskey classes, games hosted at bars that team you up with random people so you are forced to meet new friends that you end up hanging out with. Overall it was boring & overpriced. Read Less
Sail Date November 2017
We sailed from Honolulu to Sydney and choose the Legend for the route. staying north and not going via NZ. The issues we encountered were, Extended queue for quest services for at least 2 days trying to fix various issues. ... Read More
We sailed from Honolulu to Sydney and choose the Legend for the route. staying north and not going via NZ. The issues we encountered were, Extended queue for quest services for at least 2 days trying to fix various issues. Ridiculously high Alcohol prices and no drinks package The serenity pool was unusable for most of the trip due to what appeared to be sewage contamination. Drinking water contaminated by salt for 2 days Major night events planned prior or during port days, we had several sea days which could have been used. Our balcony during a port day had what appeared to be a blob of grease large enough we couldn't step over We purchased a suite which provided no additional service levels unlike RCI I asked for the gym showers and doors to be fixed 3 times and nothing happened At this time it also appears I have been double charged on my credit card!!! We called the dining experience A chef and B chef pending the dinner quality The ships décor is hideous May I say the all the staff were outstanding in their friendliness and customer interactions. Read Less
Sail Date September 2017
Embarkation was fine, we paid for "faster to the fun". We have sailed Carnival 3 times before, and on this class of ship - but in order to get on more quickly and a smoother process, you now have to pay a fee. Ship is OK in ... Read More
Embarkation was fine, we paid for "faster to the fun". We have sailed Carnival 3 times before, and on this class of ship - but in order to get on more quickly and a smoother process, you now have to pay a fee. Ship is OK in appearance, no more garish or flashy than any other Carnival ship in this class/age range, but it definitely needs dry docking for some maintenance to its appearance and for other issues, which I will discuss later. Cabin was spacious and well equipped, but bathroom was not clean. I did call the room steward and ask her for clean and a rag, and she apologized and said she was not allowed to give me one. Please note, our cabin steward was lovely, and I do not hold this against her. I saw she was assigned to too many cabins, and probably had time only to do her best with a full linen refresh and a cursor surface cleaning. I us hot water, washcloths and purell and cleaned the reaming filmy dirt off the sink and shelves before use. Cabin was enough space and beds were comfortable for the four of us with 2 pull down beds for my daughters. Dining Room was great in that the serviers Nichol and I-Putu at table 187 in Truffles early seating were amazing. They went above and beyond to ensure that my gluten free daughter did not get sick on the trip and brought her menus each night to order ahead. We did not do as well in the Lido at first, it took a few days before they understood and got us a chef to talk to, and even then were sometimes confused. Also, Lido food was very repetitive and chinese food was very greasy and spicy. Stuck to the continental proteins, salad bar and veggies, fresh fruit. As for entertainment, the staff and cruise director did a LOT of work to give cruisers activities, trivia, clue glane, etc. but there was just too much time at sea and not enough in port, esp in Ketchikan and Victoria, which was a poorly disguised fuel and food/supply stop for 3 hours on a monday night when everything in that city is closed. Even the bathrooms on fisherman's wharf were closed!!!! Carnival needs to redo this itinerary (after dry docking the ship for safety issues) to replace victoria with another port or extend to give more time there. Shows were good, we all enjoyed the motown, 70s and 80s shows and the ensemble of 8 sang and danced their hearts out. I did notice one female lead did most of the solos and the best dancer, a shorter dark haired young lay had none, I would have liked to see them mix it up a bit with who gets the leads for some variety. Also their make lead singer was not the strongest. Service was always good, again, I feel the lido and cabin staff were overstretched and thus noticed cleaniliness issues at table on the lido as well. also, interestingly, I would have bought a brink here and there for fun, but was never approached as I have been on past cruises, again, likely a staffing issue. Now for my largest concern. SAFETY. I have sailed this class of ship (Miracle 2x) and much of the inner passage was very calm water, yet felt a trememndous amount of rocking, unusually so. Additionally, the boat listed significantly while we were cruising to Victoria. There was a HUGE mechanical noise and then water was POURING OUT OF THE POOLS to one side of the ship as it tilted. I thought we were going to have to muster or tip over before we could muster, and I had to hold it together and act clam for the kids. The cruise director (after looking concerned and making off to the bridge appropriately and rapidly to assess the situation) gave a message to all over the PA that all was well. I then found out afterwards that this has happened SEVERAL TIMES ON THIS SHIP, once even worse than this. WHY IS THIS SHIP STILL SAILING? I could not sleep that night and really did not blame the cruise director, she was surely advised by higher ups at carnival to make little of all of this, but my research online shows this is a known issue is azipod or propulsion or both. Read Less
Sail Date July 2017
We choose this cruise because we have sail CARNIVAL many times. This by far was worst cruise I have been on. Designations were good. Service was very poor in the main dinning room. Had to ask for drinks, if you asked for something like ... Read More
We choose this cruise because we have sail CARNIVAL many times. This by far was worst cruise I have been on. Designations were good. Service was very poor in the main dinning room. Had to ask for drinks, if you asked for something like extra butter it wold take 15 minutes to get. Breakfast in the dinning room was ok. Service again was extremely slow. Wooule sit for 15-20 minutes before service. Had to continually ask for refills on coffee. Food on deck 9 was very poor compared to the past. Ship is old and needs updating. Would highly recommend another cruise line if you going to Alaska. They want to charge forever thing. We did have one good experience in the steak house. Good food and service that you would expect on a cruise. Activities on the sea days were lacking. The room Stewart asked if we wanted the Ron serviced once or twice a day. They used to service each time you left the room. Read Less
Sail Date July 2017
This will be lengthy but I just have to "vent". We were in the terminal almost ready for customs. Carnival personnel informed us we had to step aside and have our liquor bottles stamped. We had already read that we were ... Read More
This will be lengthy but I just have to "vent". We were in the terminal almost ready for customs. Carnival personnel informed us we had to step aside and have our liquor bottles stamped. We had already read that we were entitled to one bottle of wine each in our carry on. My husband and I each had one. People ahead of us had wine and some soft drinks. The wine and soft drinks were all confiscated and we were told they would be returned to us at the end of the cruise. We all went to Guest Services and were told they would be returned to our rooms in a couple of days. This was not acceptable to any of us. In the end the confiscated items were delivered to our cabins the next afternoon. Then the food was inedible to say the least. My husband and I did not enjoy it at all. The best my husband had was meat loaf in the dining room, I tried the frog legs and mahi mahi and it was all terrible. We tried eating in the Lido and the food had no flavor a lot of the food was greasy and the staff removed the dishes and cutlery from the tables but did not wipe the tables down. Sometimes the messy tables sat for 45 minutes before they were wiped. My husband also unwrapped his cutlery, opened the napkin and realized the napkin had dried mustard on it. I do have a picture of the napkin but haven't printed it. The staff in the Lido were pretty slack at times. They just didn't appear to be enjoying their jobs at all. There were very pushy Oriental people who would rather run you down and get in front than wait their turn. Children were so misbehaved it was terrible, one child was rolling around on the floor in the Lido and yelling. There is nowhere to escape the noise on this ship except in the Serenity Bar and Pool which in cold weather is rather out of the question. The announcements were so loud as to deafen and we could not understand the Captain's messages as his command of the English language could certainly be improved. This is a scathing review but I feel it justified, my husband and I have cruised with other lines before and been completely satisfied, we should have known better as friends who cruise a lot had warned us up front what to expect. This ship is due for major overhauling as well. So rusty and gaudy in decor. Read Less
Sail Date April 2017
not enough variety and repetitive food especially breakfast , roast they make sure they serve it and minimal amount , kids take over whole ship, playing with elevators running up and down hallways and causing havoc, security doesnt control ... Read More
not enough variety and repetitive food especially breakfast , roast they make sure they serve it and minimal amount , kids take over whole ship, playing with elevators running up and down hallways and causing havoc, security doesnt control them let alone parents,on our time on there a kid got banned from kids club due to turning up drunk. spa pool all get shut down at 10pm, entertainment finishes not long after, most things to do on ship is same thing day in and day out, forget live bands they only have duo or solo,other cruise ships entertainment runs till at least 2-3am. on P&O it had a happy fun atmosphere, sitting top deck if a smoker forget having any music or dj, thats only in the section for non smokers. forget serenity area as so many adults reserve a spot around 6.30am which leaves no chance for pod seats.bar in serenity shuts at 8pm yet kids have an after care fun club that goes to 1am, spoke to many people, all said never again will they use Carnival. Read Less
Sail Date April 2017
We were invited to accompany some relatives on this ship, as they had never been to the ports or countries that the ship visited. The things that we remember most about the cruise ship, are all bad, except for the ports of call, where we ... Read More
We were invited to accompany some relatives on this ship, as they had never been to the ports or countries that the ship visited. The things that we remember most about the cruise ship, are all bad, except for the ports of call, where we did privately arranged tours, which were exceptional. Embarkation was terrific - put us in a really good mood to face the rest of the trip. We were among the first onboard, & our luggage arrived promptly. The decor of the ship hit us hard in the face - very dark & dingy & way overdone with accessories - too cluttered. We liked our balcony cabin, our steward was very attentive. All went well for the first couple of days, then we struck trouble at the dining room. We had "Anytime Dining", & on this particular evening, we waited for an hour to be seated. We were given a Buzzer, & told to stand nearby, which we did. There seemed to be other people entering the dining room without being given a buzzer, so after a while, my husband approached the attendant on duty, to remind her that we were still waiting - by this time there were other people who had also been given buzzers & were standing near us. Eventually, after an hour of waiting, we were called to enter the dining room, but there were still people after us who were left waiting. We did receive an apology the next day, & a plate of sweets (to stop us from making a complaint, we think). The disembarkation in the tender port of Bora Bora was a shambles, as a tender boat ran aground on the reef. This meant that the boat in trouble had to be hauled back onboard & replaced, all the while keeping passengers waiting to get ashore. More trouble happened in another port, with a tender boat refusing to start (not a good scenario if we were in real trouble). Upon arrival in Kahului, Maui, we were held up badly by the U.S. Coast Guard, & when we finally disembarked, there was no sign of a shuttle bus, but we had to walk quite a considerable distance to a local bus stop. Once there, the ticket officer ran out of tickets, as, she told us, the cruise line had failed to inform the bus company that the ship would be in port that day. She also said that the local bus company would have provided a shuttle service from the ship into the town, had they known of the ship's arrival. Disembarkation on our arrival in Honolulu was also a shambles, but we don't know if that was the fault of the ship's disorganisation or the U.S. Coast Guard officers. While onboard, we noticed a lot of drunkenness & very bad behaviour by the teenage passengers. As a non-drinker, I'm totally against these drink packages where a passenger pays one price & then is allowed to consume as much alcohol as he or she wants. Where was the "Responsible service of alcohol" onboard? Passengers who had already consumed too much alcohol, were still being allowed to consume more, & meanwhile, their teenage children were running rampant on the ship. As you can see, there were a lot of negatives with this ship, as we had plenty of other cruises (28 in fact) to compare it with. On a positive note, we found the dining room waiters to be very pleasant, & the meals were of a high standard. The nightly theatre shows were very average, but we still went along each night. I would recommend this ship to anybody who wants to party hard at sea, as they wouldn't have to drive home. As for us, we prefer a quieter & more organised cruise, with live bands as backing for the theatre shows & not pre-recorded music. Read Less
Sail Date April 2017
Was overall very disappointed with this cruise. It was a mixture of good and bad but mainly mundane. BOARDING Boarding was quick and easy, as was the departure. THE DECOR Very dark and gloomy in public areas THE CABIN ... Read More
Was overall very disappointed with this cruise. It was a mixture of good and bad but mainly mundane. BOARDING Boarding was quick and easy, as was the departure. THE DECOR Very dark and gloomy in public areas THE CABIN Cabin was very comfortable and we were looked after well by staff. Very comfortable bed. DINING Gaudy silver service restaurant, Food was mostly just OK but a few meals were sent back by our group for something else. Never had to do that before on a cruise ship. After requesting some tomato sauce was given a red plastic sauce bottle straight off the shelves of Woolies or Coles. This was placed on our table among the silverwear. Very strange indeed. Went to the dining room for breakfast one morning at 9:10am only to be told that the restaurant closed at 9:00am. REALLY?? I thought that it was supposed to be a holiday ship. The top deck buffet was a pig pen. Sorry to sound like a snob but the many HUGE people over stacking their plates with piles of fatty food types destined to make them even bigger was horrible to see. After the late evening show a trip up to the top deck buffet for a cuppa and some supper was a lost cause. The only thing open was the pizza bar.... not a cake or a biscuit in sight. ENERTAINMENT To be fair, a cruise on the sister ship, Carnival Spirit, last year presented us with one of the best and most professional theatre shows I have ever seen on a ship bar none. However the show on this cruise was just plain boring. The main female singer just yelled with a piercing voice and the volume cranked right up to full. Several of my group had to leave the theatre as their ears were ringing and hurting. Boring line up during the day, a few general quizzes which were not very well controlled and not much else. Bingo was the highlight of the day PORTS The two shore visits went well and were OK. OVERALL Generally, a boring mundane cruise in comparison with others we have done. I was more than happy to get off after 5 nights on board. Carnival is definitely off our list for future cruises but it may well suit some people. Read Less
Sail Date March 2017
Carnival Legend Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 3.5 4.0
Entertainment 4.0 3.8
Public Rooms 3.5 4.2
Fitness Recreation 4.0 4.0
Family 4.5 4.0
Shore Excursion 3.5 4.0
Enrichment 2.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.2
Rates 4.0 4.3

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