1,552 Carnival Legend Cruise Reviews

We were very excited about the cruise as we had not been on one & it was our 30th year anniversary. Getting from the parking lot to the ship after parking our truck & camper was a breeze as was our return. However, we paid a ... Read More
We were very excited about the cruise as we had not been on one & it was our 30th year anniversary. Getting from the parking lot to the ship after parking our truck & camper was a breeze as was our return. However, we paid a premium price to park in a very empty parking lot that did not have at least an electric hookup for campers to keep the batteries charged while cruising. Things went downhill as soon as we got on board. Our complaints: 1. Upon arriving to our stateroom we found the wine & beer that was ordered. There was no wine bottle opener (we had to wait until we received our luggage to get the one we brought along), the refrigerator was warm as was the beer that was sitting on the countertop. 2. I had to clean the bathroom countertop & back splash as there was soap & toothpaste splattered all over. Michael had to clean the vent above the toilet. Michael cleaned the balcony door windows and the balcony windows just so we could see through the yellow film. 3. After returning to our stateroom from a tour of the ship & a light lunch, we noticed our room was FREEZING. We tried turning the temperature controller to full hot but the room remained freezing as the controller didn't work. It was so cold we could not sleep. The next day we found our steward, explained the temperature problem to him - even asked for a heater for the room. He told us the ship had no heaters & only air conditioning came through the vents. We then asked for additional blankets - he showed up with one the following day. Meantime I found 2 more in the drawers of the daybed in our room. Michael took a pillow & stuffed it in the vent to keep the cold air from coming through. When we found times we needed more warmth, we turned the blow dryer on to let it heat up the room. Really - an Alaskan cruise on a ship with no heat! 4. The balcony door leaked cold air & only partially latched on the top & the bottom. We listened to wind coming through the door constantly because the door molding sealant was partially replaced. 5. By Thursday, my face started to swell & was so swollen on Friday my eyes were slits when I woke up. We had to go to medical to get Benadryl for $10.00 before we could get off the boat in Skagway. I ended up taking Benadryl & an antihistamine plus use antihistamine crème on the rash on my face & upper body the rest of the trip which meant I spent a lot of time sleeping instead of trying to enjoy myself. Poor Michael was bored to death sitting in a room with nothing to watch unless we PAID for it. I had to sleep with my bathrobe as the top sheet to keep the linens from touching my face & used the blow dryer to dry off after a shower. Thank goodness we brought our own pillows. It took me another week after the cruise to get back to normal. 6. We would get into port & the balconies would get scrapped & painted. Now we have to listen to a hammer chipping paint & have paint scrapings long with other debris on our balcony with the enamel paint smell coming into our room through the leaky door as well as paint drippings on our balcony chairs. 7. We ran out of hot water twice while showering. I could tell who used the shower soap & who didn't. Maybe it just doesn't get changed often enough. 8. Twice Michael ordered room service, beer with limes & got LEMONS instead. He had to explain the difference to the delivery person & for this we got charged a 15% gratuity! 9. We were on the fifth deck which ended up being the gateway to the kids area. This is ok except the kids & parents were running up & down the deck all day & into late hours. Maybe they should post: NO RUNNING signs! 10. The 15% gratuity may be standard but the service yielded 10% or less especially since we prepaid the gratuity. 11. We were late getting to Victoria which was disappointing & would have liked to have spent more time there. Couldn't have gone ashore anyway, couldn't hardly see through my swollen face. Carnival contacted me & offered $100 towards another Carnival cruise. Really - I couldn’t wait to get off that ship & will not cruise again. Read Less
Sail Date May 2018
Embarkation in Seattle: We had a check-in window from 11:30-12:00 but arrived at 11:00 on the shuttle. We asked if we had to wait but were told the times were intended to space everyone out but were not enforced. That was clear when we got ... Read More
Embarkation in Seattle: We had a check-in window from 11:30-12:00 but arrived at 11:00 on the shuttle. We asked if we had to wait but were told the times were intended to space everyone out but were not enforced. That was clear when we got into the main area of checking-in. More on that later. We had cruise and travel documents reviewed three times during this process which was totally inefficient. Upon entering the building, one person asked for our passports and birth certificates but asked us to separate into two lines depending on what documents we had. Then off to another line to show our cruise docs, passports, and birth certificates. Up an escalator for our security screening then in line to check in. The line moved quickly (less than 10 minutes) and we were separated into two groups due to booking two cabins. When traveling with kids, this didn’t make sense but we worked through it. Pictures taken and we got our cards. Just when you think you’re off for a quick picture and boarding, the huge waiting area awaits. I’ve never encountered this before and it was odd. Huge area with people sitting in rows of seats. It reminded me of jury service. We were assigned a boarding group and took a seat. The problem is everyone got up when a group was called to move closer to the ship. We didn’t have faster to the fun but they got to board right before us. As much as I wanted a FTTF pass (Sold out), it looked like it would have been a waste of money. After about 20 minutes, our group was called and we boarded. Ship: I was underwhelmed by the ship at first but it grew on me during the week. Some areas were dusty and the ship shows its age. At the same time, there are plenty of areas to hang out in and explore. The dining room is beautiful and the buffet had more seating than previous cruises I’ve been on. I got a couple spa and salon appointments. The treatment rooms are down the same hallways as the locker rooms and sauna so it wasn’t the most serene experience but I still enjoyed it. Pools were too cold for anyone to swim but I did see the hot tubs getting used a lot. Food: We ate in the dining room, Truffles, most evenings. We chose open dining to have flexibility. Despite needing a table for seven, our longest wait was 30 minutes. Good food and excellent service most nights. My husband and oldest child did the Chef’s Table one night. They loved the experience. Entertainment: I was really impressed with the activities on board. Tons of things for everyone to do. The Hub app was fantastic for seeing what was going on and planning our days. The $5 per person to chat was a steal to be able to communicate with each other on the ship. We saw several shows and the kids enjoyed trivia and treasure hunts. It was a nice touch that the comedy shows included PG and adult versions so the kids could enjoy the shows, too. Excursions: We did the sled dogs, gold panning, and 40 below in Skagway. It was a great experience and was only 15 minutes away from town so we had plenty of time to shop and walk around town after. In Juneau, we kayaked in front of the Mendenhall Glacier. It was the highlight of our trip. Again, plenty of time to walk around town after. We didn’t do an excursion in Ketchikan as the port time was short and we wanted to walk around. No excursions in Victoria as it was late and not much is open. Debarkation: Very organized and easy. We had breakfast and waited for our group to be called. We grabbed our bags, quickly passed through customs, and were on the shuttle to the airport in 15 minutes. I’ve sailed on NCL several times and Princess and Celebrity once each. I was trying to lower my expectations with Carnival but ended up being pleasantly surprised. Read Less
Sail Date May 2018
Before I start my review, I just want to say how sorry I am that I missed the Meet and Mingle with the Cruise Critic group. We were attending a presentation from the naturalist on board and just lost track of time!! Also, our weather was ... Read More
Before I start my review, I just want to say how sorry I am that I missed the Meet and Mingle with the Cruise Critic group. We were attending a presentation from the naturalist on board and just lost track of time!! Also, our weather was unbelievable. No rain at all - just sunny, pleasant days. I wore the coat I bought only twice! But, I will say everyone told us this was very unusual - to have no rain. I wore a light sweater most days. To begin, embarkation was not fun. Nobody got on board until 2:00 pm - even priority boarding. Long lines and very crowded terminal (people sitting on the floor, etc.). I've never experienced this when cruising from Florida. The ship had been in dry dock and I'm not sure what caused the delay. When we were finally able to board, the rooms were ready, but the lido deck was packed. We ate at Chopsticks (asian) and it was pretty good. Very happy with our balcony cabin (6116). It was clean and our steward Yoman did a great job. Our fridge didn't work at first so he bought plenty of ice so I could keep my insulin cool and got the fridge fixed asap. We did have a little trouble with the air conditioner not working at first, but it was fixed a day or so later. We always bring a bungee cord to hold our door open and the breezes were great. We had dinner the first night at Noveau Steakhouse. I highly recommend it. It's 30.00 per person, and you have several choices for appetizers, main dishes and desserts. There are copies of menus on line. I had Lobster Bisque, Maine Lobster Ravioli and a chocolate sampler. They were giving every a complimentary bottle of wine and a special appetizer, and then were selling wine for 50% off. The food was delicious and service was great. We intended on going back before the cruise was over, but of course ran out of time. Our second day was a Sea Day. I liked having that early on this cruise as it gave us time to explore the ship and get our bearings. In Juneau, we did the Whale Watch and Orca Lodge excursion. Saw tons of whales - the captain of the boat was great at turning the boat so we got great views. Our boat had an enclosed section downstairs and an open air deck with a small enclosed section upstairs. I recommending heading upstairs as soon as you board so you can get a spot in the enclosed area upstairs. There is a small snack/bar area and restrooms downstairs. We had a salmon bake at the lodge. I don't eat salmon, but everyone else loved it. I had the grilled chicken and it was great. Food was included in the tour but beer/wine was not, and it was available for purchase at the lodge. There is also a small gift shop. Had dinner in Truffles dining room that night. Yordan was our main server and was great (I rarely meet a Carnival employee who doesn't do a great job). Food was very good. I especially liked the blueberry bread they served in the bread basket. In Skagway - ride the train! There are several different excursions that include the train ride. We did just the White Pass Railway. It was about 3 hours. I recommend trying to sit in the car the tour conductor is in. We just lucked out and climbed on this car, but she speaks through a microphone to the other cars. We were able to learn a lot from her when she wasn't on the intercom. When we returned to Skagway, we got off in the downtown area and at the Red Onion which was a saloon type restaurant which featured bordello tours. The food was okay, just sandwiches, etc., but I wish we had known there was a king crab place right next to the ship. I heard it was great. It was about a 10 minute walk back to the ship. There were buses available for 2.00 per person if you didn't feel like walking, but it was a beautiful day to walk. The next day was Glacier Bay - get up and get outside. The views were fantastic. I can't believe the great pictures I got just using my cellphone! It was chilly on deck, and I wore my coat and gloves. I saw people wearing shorts and flipflops but it was chilly and windy to me. In Ketchican, we did the Wildlife Excursion and Sea Feast. Our bus broke down on the way to the boat, but another picked us up in less than 15 minutes. The boat ride was cold, very cold! It's an early morning excursion (7:15 am) and the boat is open. It has a canopy, but the sides are open. The tour provides rain gear, hats and gloves, and blankets for the trip to and from the lodge. Some used the rain gear, but I didn't and had no problems - it wasn't raining and I didn't get wet. I will say it was freezing on the boat. We had a large group so some had to sit up front and I'm sure it was miserable. Lunch was fantastic - a type of low country boil with crab, shrimp, sausage, potatoes, onions and corn. There were black tailed deer who came right up and ate from the employee's mouth! We saw several eagles as well. Definitely dress warmly for the boat ride. It was really pleasant on the island. In Victoria, we only got off the boat It wasn't really convenient to walk anywhere (although they said it wasn't a long walk to fisherman's wharf) and we didn't want to do trolley or carriage rides. Several people walked down the pier to taxis and shuttles to see a little of the town. This was a great cruise and I can't wait to go back. I loved the shows, especially the Motown show. The comedy shows were good - Dean Gaines has been on several cruises I've been on and he's hilarious. We did the Behind the Scenes tour - do this if you are able! We got to see the crew areas, the bridge, the galley, store rooms, etc. and talk to employees who perform the operations. Also got to go backstage and see the entertainment staff. Also, get a reservation for the Chef's Table if you can. It's pricey, but the food was incredible. I booked this prior to the cruise, but you get the confirmation when you board. We liked the Blue Iguana, the Pizza Pirate, the Deli and Guy's Burgers. Didn't eat at Bonsai as my husband doesn't like sushi. We visited the Piano Bar several times. Greg did a great job. If you have any questions, please email me and I'll be happy to try and help! Read Less
Sail Date May 2018
Everything was good except in the main dining room. Was nice to see tablecloths still there but I believe they are going away soon. There was no teamwork in our section of the dining room and was very stressful to watch. The dining rm was ... Read More
Everything was good except in the main dining room. Was nice to see tablecloths still there but I believe they are going away soon. There was no teamwork in our section of the dining room and was very stressful to watch. The dining rm was advertised at lunch as opened until 2:30 so when we arrived at 1:30 they were not very pleasant when we showed them it said 2:30 and they insisted that kitchen was closing at 1:30. After alittle rudeness they did let us in. The mentalist was awesome, lots of activities on board. Great music. Jen the cruise director was everywhere. Don’t know when she slept. First time we tried the French doors and it was great having light. I choose the location carefully and was great. Look for ones between 2 lifeboats. Good views. Miss having the outdoor screen as well. The Redfrog beer is good and not expensive. On the last Saturday night all the musicians had a jam session in the pub and it was awesome. So many talented people. Looked like they were having a blast as well. This was one of the highlights for my husband. Read Less
Sail Date April 2018
While overall the cruise was pleasant because of the itinerary and the friendliness of the crew, If I had it to do over again I would choose a different cruise line. We have taken a large number of cruises and our history with Carnival ... Read More
While overall the cruise was pleasant because of the itinerary and the friendliness of the crew, If I had it to do over again I would choose a different cruise line. We have taken a large number of cruises and our history with Carnival has been hit or miss. We decided to try again because of this itinerary. When I filled out the necessary information for my boarding pass documents they had me pick a time to board, saying "if you miss your assigned boarding time it could result in you waiting in line". We arrived 15 minutes early and there were probably between 750 and 1000 people in line and no one had started going through security. It took over 2 and a half hours to accomplish the boarding process. After the Sydney to Honolulu portion of this pacific crossing Carnival changed the smoking policy on the ship. the casino went from non-smoking to all smoking. There is inadequate ventilation for this and the casino was virtually unusable for most of the cruise because of the pervasive cigarette smoke. The smoke also came out into other areas of the ship like the colossal atrium bar area. Carnival also cut back on the number of cabin attendants, assigning our cabin attendant 35 cabins. He gave us a choice when we boarded to have our cabin serviced either in the morning or at night, not a huge deal but definitely a reduction in service. Although the dining room food was good some nights, it was not consistently good and the service was incredibly slow, again because of staff reductions and the number of tables each team was assigned. The second night took over 90 minutes to get food and 2 and a half hours to finish the meal. The cabin attendant and the dining room staff were incredibly friendly and I have no complaint against them, I just think Carnival is stretching their staff too thin and it is affecting service. The entertainment on the ship was excellent as were the variety of things to do on the ship. The cruise Director, Jen, is one of the very best we have encountered in our 40+ cruises. The air conditioning didn't work well in our cabin and I reported it to the Cabin Attendant before we left the ship for a day in port. In addition to not working well, the adjusting dial was being held on the thermostat by a band aid. Not my band aid, it was there when we boarded. If you removed the band aid the dial fell off. The dial was useless in adjusting the temperature as it was not connected to the thermostat directly. When I got back, the room was still hot so I called him again, He thanked me for reminding him and he called maintenance. When we returned from dinner there was a small tent card on our bed that read "The Air conditioning has been checked and is functioning to Carnival standards". The band aid was still there. I took a picture of the thermostat and took that as well as the small tent card to Guest Services who called maintenance back again. They finally replaced the entire thermostat and the air conditioning worked fine after that. The only reason I can see for the liberal smoking policy is increased profits. I would have been happier with at least non-smoking sections of the casino, or a non-smoking half.. even though that is like3 a non-peeing section in a pool when you don't have adequate ventilation. I do however feel like Carnival has chosen profit over my health and comfort and I will choose another cruise option in the future. I called post cruise guest relations when I returned and the agent assured me that this is the policy on all of their ships. They used to have a non-smoking ship, the Paradise, but according to her "It didn't work out". Carnival is striving and fast becoming the Walmart of Cruises. I will not be back. Read Less
Sail Date April 2018
We were looking forward to the cruise to Hawaii,we heard so much about all the beautiful flowers and how the islands were amazing but it was a disaster .The ship docked on the side of the port that was all industrial,didn’t see any ... Read More
We were looking forward to the cruise to Hawaii,we heard so much about all the beautiful flowers and how the islands were amazing but it was a disaster .The ship docked on the side of the port that was all industrial,didn’t see any flowers only tankers and large containers . When we docked in Maui we had about a 20 minute walk to get out of the port and it was a bad smell walking through and when we finally got out , there was nothing to see or do only walk about another 20 minutes to go shopping .They were doing renovations on the ship ,heard a lot of grinding bad smell from that and the smell of paint .They had parts of the ship roped of while the work was being done so you couldn’t enjoy the ship .The food wasn’t the greatest,mostly pork and beef which the blood was running out of the beef,asked if they could give me some beef that was cooked but couldn’t .Phone carnival to let them know about the experience we had and they offered a 50.00 dollars on board credit towards my next cruise ,not good enough .This is our 15 th cruise and the worse one , so disappointed waste of our hard earned money carnival just don’t care . Read Less
Sail Date April 2018
We choose this cruise because of the itinerary -travel person recommendation. This was the worst cruise we have ever taken and we have been on many and other cruise lines. First and last time with carnival. The decor was overwhelming ... Read More
We choose this cruise because of the itinerary -travel person recommendation. This was the worst cruise we have ever taken and we have been on many and other cruise lines. First and last time with carnival. The decor was overwhelming and heavy - not for a fun cruise. Rooms were large and good. Food not too good in fact they ran our of a lot of items. No marmalade jam. No english muffins - these were on the dining room menu. They weren't brought on board when cruise started from Sydney. Commercial bread - not made on the ship and the dinner rolls when microwaved for dinner came out as little bricks. Even when boarding and departing the process wass terrible., Who ever decided to leave all the luggage in the elevator areas need t review who this should be done. Perhaps they should go on other cruise lines to see how smooth this process can be for the passengers. Shore excursions was not easy - we had to find our own way to the buses and then had to wait for latecomers - so the trips we shorter than advertised. Other cruise lines have all the passengers waiting in a specific area, tagged then escorted to the waiting vehicles. Way to go!!!. Entertainment was geared for children - nothing for adults until; the 15th day of a 17th day cruise. My husband was bored out of his mind. Couldn't arrive in Honolulu fast enough. I can say a lot more - but I think the above is sufficient. Read Less
Sail Date April 2018
An interesting cruise. Embarkation went very well and quick - very efficient. Decor inside ship is very dark - if I had a choice I would paint all the dark brown areas a light off white colour. But it is what it is. If you are a ... Read More
An interesting cruise. Embarkation went very well and quick - very efficient. Decor inside ship is very dark - if I had a choice I would paint all the dark brown areas a light off white colour. But it is what it is. If you are a regular cruiser on RCL or Princess I believe you will be disappointed with Carnival - it is a step down. The main complaint I have is that the food was of a lower quality and variety to that I have experienced on RCL and Princess. The Lido deck food was much below that found on Windjammers and Horizons. I didn't mind this cruise as I wanted to see Tahiti but several first time cruisers expressed disappointment and much of that due to long at sea periods of 6 days and 5 nights. I quite liked the daily news sheet known as Fun Times compared to RCL and Princess daily sheets - very few conflicts with daily activities and easy to read. The movie screen in theatre was small and not enough movies were shown on cruise. Went to a "meet and mingle" - waste of time - no one mingled and I had the unfortunate circumstance to sit next to a fellow who said one word. Did chat with a lovely USA couple from California though and I saw them from time to time during cruise. One aspect that was first class was Cruise Director Jen Baxter - a pocket dynamo who was on the go non stop - so much fun. Her cruise directing staff were also so much to be around - remembered one's name and always said hello - the best overall cruise directing staff I've experienced in 13 cruises to date. One of the senior officers named Eric was also very friendly and helpful. Thought the singers and dancers were pretty good but backdrops for shows were better on RCL and Princess. Also RCL and Princess have live bands supporting them rather than machine music. Many of the shows were of high quality although at least one comedy show was pathetic and he didn't get a second chance. Dining was satisfactory but menu selection was average to be kind. Occasionally service was a little slow as well - fortunately we had 2 lovely couples at our table which made for excellent conversation. If you like trivia competitions you will not be disappointed and very competitive with some smart people participating resulting in high scores - sometimes perfect scores. There were occasional accusations of cheating in scoring as people were allowed to make own papers - should be marked independently although recognising it should be for fun mostly as prizes are cheap and should not be taken too seriously. We were meant to go to Fiji but cyclone meant it was impossible so ship went to Tonga instead - excellent effort by ship to look after passengers safety and also provide an alternative shore visit. Shore visits to Noumea, Tonga, Tahiti, Bora Bora, Moorée and Hawaii were all good and plenty to see and do at each port. Thought ship prices were slight more expensive than RCL and Princess. Alcohol prices are excessive but all cruise lines charge excessive fees - my local RSL and Club are cheaper. There were quite a few children on this cruise but not an issue. Although there were quite a few sea days the daily program was quite full. The ship is need of some repair and is due to go in for a 2 week maintenance in a dock shortly - if you closely at ships side a lot of paint is pealing and back to bare metal. Cabin was fine and good room steward. If I were to rate Carnival I would suggest 3 to 3.5 star whereas RCL and Princess are 4 star. Thought the enrichment lectures were of high quality and informative. Often too windy to play mini golf which was a shame. Disembarkation was sloppy - US and Canadian passengers getting priority and there was a long due by the time customs officials started. Some people took over an hour to get off. Would I travel Carnival again - if price was right and itinerary was somewhere I wanted to go then perhaps but would not be my first preference. Read Less
Sail Date April 2018
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor ... Read More
We were excited to go - as we had previously 3 times taken repositioning voyages across Pacific with other Cruise Lines...This one had a Great choice of route via Polynesian islands ... Unfortunately in the balance this ship had poor food , poor organization - virtually no port or travel information " Libray sent us the wrong books " , ask X as I have no information about this ... X says ask Y or just wait and ask the people at the dock as we don't know, " The folks at Customer service usually just said " We do not know " No weather information , very limited cabin TV stations , no newspaper summarys of international news, Extremely expensive InterNet connections which failed to work once purchased, No flexability in Internet rates even at end of Cruise ... no specials, complete disorganization disembarking ... After a couple days on board , Any passenger with whom we spoke who had cruised before - all expressed great dismay at the Staff's lack of responsibility to follow through or get information for us when requested as well they all were disppointed with dining room sit down Food quality...as it was nice to read selections but prepared poorly ... Exercise gym for services usually supplied for free to keep passengers occupied like Tai Chi or yoga classes ... on this ship were only available for package at quite expersive cost just under an additional $ 200 a person ... worse of all they scheduled the 3 classes - yoga, Spin and Boot camp all in a block ( 730-930 am ) so you would have had to be a Iron Man to utilize the classes ! I tried and found that the person running the classes reguarly discouraged " drop in's" saying every time -" you MUST Buy a complete package no individual classes - not even one to sample the package " ... This meant that the classes had few people - probably none after a little while - so " instructor " could have a break instead of 'teaching ' Instructor was also very distant and not a very pleasant Yoga teacher - it was more like a exercise class then a calm reflective time - worse yoga class I have ever experienced in 40 years ... Table Teniis - ping pong Table was located outside on deck with extremely strong winds which was made even more impossible to play because the vents from AC blew directly onto Table making path of ball erratic every time ! When I suggested they move the Tables to more suitable location - they replied that " It works well when we are in the Carribean ..." Since the next 4 months the boaat was no where near the Carrribean ... basically the reply was a polite version of "forget it- don't bother me * ... Similar responces of " Why bother us ? we just work here - ... were received when suggesting changes to " Exercise schedule " etc. by the Customer Service staff ... they even told me not to give them a handwritten report -with some positive suggestions which I had adressed to " The Captain " ... because "he would not care...." Entertainment many nights was low quality comedians... although dancing and singing shows were of ok quality ... Entertainment Director worked hard at getting crowd enthusiastic but for me it reminded me of being in a High School Cheering section far too many times... In a more positive vein - Cabins were reasonablly large and well presented except tV's were tiny and old... Cabin staff and Dining room staff were very nice and hard working , Ship was very well maintained , cleaned regularly and quite fast - Captain made competent sea faring decisions such as to avoid a Cyclone bearing down on Fiji by stopping instead on Tonga ... Swimming pools were usual ship small size but all of them except 1 was taken over by children running and pushing each other so adults were forced to live in Stern area of ship Summarizing - Carnaval Legend repositioning cruise: was an excellent choice if you had children or are a Gambler or spend your time playing BINGO and Trivia all day but if you expect quality of Celebrity or Holland America ... best to avoid Carnaval ! Read Less
Sail Date April 2018
After being told all the horror stories of cruise boats I am happy to say that my experience was wonderful and I am glad we choose the Legend. Very friendly staff, Thanks Yordon and restaurant staff for making our dining experience extra ... Read More
After being told all the horror stories of cruise boats I am happy to say that my experience was wonderful and I am glad we choose the Legend. Very friendly staff, Thanks Yordon and restaurant staff for making our dining experience extra special and we loved Showwww Time. Thanks to Jerry for all the towel animals. I was very impressed by how clean the ship was kept, someone was always into any mess immediately. The whole trip was stress free and I thoroughly enjoyed every minute. We were very lucky to have such a good bunch of guests and staff on board. I Loved all the shows they were extra funny and entertaining. It felt like every guest had their turn to participate and get to enjoy the fun. Jen was an excellent hostage really loved the entertainment team and dancers. Really looking forward to the next trip :) see you again soon Read Less
Sail Date March 2018
Carnival Legend - South Pacific Cruise March 2018 (last departure from Sydney before proposed refurbishment.) No all-inclusive alcoholic drink packages are available on Carnival departures from Australia. My wife’s favourite ... Read More
Carnival Legend - South Pacific Cruise March 2018 (last departure from Sydney before proposed refurbishment.) No all-inclusive alcoholic drink packages are available on Carnival departures from Australia. My wife’s favourite pre-dinner drink is Gin & Bitter Lemon. Bitter Lemon is rarely available, or even known to exist, on most cruise ships. Carnival, however, permit you to bring 12 bottles or cans (600 ml or less each) of non-alcoholic beverages on board in your carry-on luggage. Drinks brought on board this way must be consumed in your cabin. Inspection of carry-on soft-drink was minimal. I am not trying to encourage the smuggling of contraband on board, but I observed that the first person supposed to do so did not look in the carry bag at all. The second person simply looked in the top of bag to see that the top package was still in the original cardboard set of 4 bottles. I would not recommend putting anything in your checked luggage that should not be there, as the scanners seem to provide clear indications of what is inside. My suitcase was impounded to be opened and searched. In ignorance, I had packed a small electrical power board. That was detected despite being in the same plastic bag as a host of other permissible electrical items - power adapters, battery re-charger, electric shaver, small USB electric fan, laptop cable & mouse etc. As a consequence, my bag was not delivered to my cabin until 8 hours after boarding. It was accompanied by a form letter inviting me to attend to open my bag and observe the search. That was obviously too late because the contents of my bag had already been ransacked and the power board removed. The cheapest gin available neat was Bombay Original at AU $8.75 a nip. On most (all?) days you can get a double nip of spirits for an extra $5.00. There is an ice dispensing machine in the Beverage Bar towards the rear of mid-ship. Standard cocktails, including ‘Drink of the Day’ cost $12.95. My wife’s favourite cocktail when cruising is Pina Colada, or similar. A good value option on the Legend was the frozen Caribbean Colada available in the Red Frog bar for $10.75. Alcohol could be tasted in this drink unlike some of the other cocktails. Especially poor were the pre-made ’Drink of the Day’ that staff hassle you to buy from their carry trays. On the beer front, there is Thirsty Frog Summer Ale on tap at $8.95 (brewed exclusively for Carnival by The Lord Nelson Brewery Hotel in Sydney) if you want to try something a bit different. Otherwise, the imported beers available cost only marginally more than the standard Australian brews. The 500ml cans of Heineken seemed good value at $8.50 Drink menus are not made readily available apart from the Red Frog, Casino and Sports bars. You may have to ask to look at the most common drinks menu at the other general bars. These show prices for a range of cocktails, spirits, beers and wines (including prices by the bottle). Not all items were available at all bars. If you are dining at the main ‘Truffles’ restaurant, on decks 2 and 3, the food menu for each evening will include daily specialities in addition to some standard favourites. In addition, there is an international speciality featuring a starter and main dish from a different cuisine each evening. There are some premium meal items towards of the end of the menu for which there is a surcharge. I had a travel voucher for $25, given to me by Carnival on behalf of their booking agent, which I used to order a premium meal but it was not credited to my account. No reply from Carnival despite 3 queries so far. Take a copy if you get such a voucher. The food menus also show some ‘featured’ wines. Make sure that you ask to see the main wine list also. This is more extensive and presents some more economical options, with bottle prices starting some $20.00 below those of the featured wines. We dined and shared our opinions with 2 other couples. The standard of the food was generally good for cruise ship dining, with the level of service higher than I have experienced on other cruise lines, but below that of Royal Caribbean. The starters were generally OK but unremarkable. The fact that the serving sizes were quiet small did not present a problem as the waiting staff encouraged us to order multiple starters. Vegetarian spring rolls were a regular starter item, but they were served with, supposedly, a different type of dipping sauce each night. I don’t understand why this was considered to be a good idea with some mismatched sauces being offered, such as ketchup style tomato sauce on 4 occasions. When I am eating away from home, one of my guiding rules is not to order a dish that I am certain will be inferior to my own version, due to bulk preparation, time constraints and/or skimping on the quality of ingredients . I think that it is better to try the unfamiliar and hope to be rewarded. By not observing this principle, it was inevitable that my dining companions of Mediterranean background found the Lasagne and Moussaka they ordered to be unacceptable. There was some doubt about which dish was which and whether either of them contained any meat. Another largely uneaten dish that was purported to be chicken chow mien, which it most certainly was not. It looked like pasta and cabbage in squid ink. Nonetheless, my wife and I personally did not encounter any dish that was unacceptable. Our companion diners were happy with their meals, apart from than those mentioned above. Deserts were generally much enjoyed So, with 6 people having at least 3 dishes each per night for 10 nights, the occurrence of only 3 or 4 real failures represents a very good standard of overall performance. We did not eat at the ‘Nouveau’ restaurant on Deck 10, where surcharges apply and higher standards could be expected. There are moderate additional charges for the Bonsai Sushi restaurant on Deck 2. Breakfast Apart from providing table service, albeit slow and some times missing the mark, the breakfast at ‘Truffles’ seemed to offer nothing more than could be had at the buffet in the ‘Lido ‘ on Deck 9. In the buffet area, most people seemed to prefer sitting as close as possible to the food stations. This behaviour may be a product of evolution. I don’t know. There was a number of people wandering aimlessly through the food self-service areas, even though they had no apparent intention of obtaining any food themselves. Some adopted the role of a stationary guard (or in numbers, as guards) to protect the sources of food from being approached by other passengers. Again, this may be an evolutionary thing perhaps. When mobility and agility assistance devices and perambulators are strategically deployed in the construction of pedestrian barriers, however, I wonder if it might not sometimes be deliberate. Perhaps it is just plain old lack of consideration for other people or lack of self awareness that is to blame. Anyway, assuming that you will eventually be successful in obtaining some food, my tip is to retreat to the peace, quiet and shade-covered fresh air of the outdoor ‘Serenity’ (adults only) area. There are several cosy tables for couples which I found were never fully occupied at breakfast time. We ate at the same table most mornings. Eating early to avoid the rush is probably a very good idea. Personally, that is not a viable option because I love to snooze on and off during the morning until such time as the last of my previous nights alcohol intake has been fully metabolised. There was no tomato juice, but that is not uncommon. The other fruit juices were incredibly sweet. Iced tea is available as an alternative, or to dilute the juice. Coffee Tip: At the free self-serve beverage station closest to the mid-ship lifts there is a machine where you can select the style of coffee you want, e.g. cappaccino, short black etc. Good enough for me. There was no freshly carved baked ham available for breakfast or lunch (except for Easter Sunday lunch), which was a disappointment. I am not a huge fan of bacon but there was plenty to be had and I was told that it was very good. There were 2 types available - moist or extra crispy ‘Australian’ style. One of the made to order omelet stations also has the usual offerings of boiled eggs, scrambled eggs, baked beans etc. The poached eggs were fantastic, whereas in ‘Truffles’ they were overcooked, cold, dry and slow in coming. Buffet Tip: Always look at the back of serving areas, behind the self- serve, where you have to ask staff to serve the items. That is usually were the best stuff is to be found, such as Eggs Benedict and Salmon & Poached Egg Muffin with Hollandaise Sauce. Lunch in Lido Again, early is the way to go here if you can manage it. The advertised starting time was midday, but the buffet opened shortly after 11:30 a.m. There were some very tasty, well prepared meals available most days during the cruise. Some of the best I recall were: Goat Biriyani Salt and Pepper Calamari Lamb Meatballs Chicken Tandoori Rogan Josh Beef Rendang Madras Chicken Fried Fish & Chips Baked Seafood Pasta Baked Fish Dishes Goat Rendang Glazed Baked Ham (Easter Sunday only) Pork Vindaloo Fritto Misto Seafood Risotto On some days the buffet meals on offer were not to my taste or were badly prepared e.g. beef stir-fry made from shoe leather with braised pork of similar impenetrability on another day. Buffet Tip: It may be bleedin’ well obvious to most that you should survey what is on offer (without getting in the way of others) and take small servings of those dishes that show the most promise before doing a taste test. Having identified the highlights and the rejects it is time to plate-up with the winners. I am still amazed by the number of people who simply join the queue at the first food station they encounter and pile heaps of each and every dish - in the order that they become available - on to their plates. Geographical proximity, to me, should not be the over-ridding factor when making food selections. Lido Highlight Nearly every day, high quality cakes, pasties and pies were available for a sweet finish to lunch. On my previous cruises with other lines I have searched without reward for a simple slice of cheesecake or custard tart. Instead, only canned fruit, jelly, horrible dry cupcakes, slices and multi-coloured sponge cakes have been made available. On Carnival Legend, many of the sweets were delicious, including: Key Lime Pie Red Velvet Cheesecake Cream, Cherry and Flaky Pastry Stacks Blueberry Cheesecake Pizza Pirate and Carnival Deli When the Buffet is having a bad day, or as worthy alternatives, these 2 places prepare meals made freshly to order. Tip: You need to know the correct procedure for ordering. A bit ‘Soup Natzi’ in style on my cruise, especially with the pizza. When you approach both of these food counters from the front there is no clear indication of what items are available or the procedure for obtaining them. On the third day I discovered the secrets. The menus are actually in small perspex stands. At the Deli, the menu was facing outwards on the left-hand side of the counter, not on the front counter where orders are placed. A staff member will approach you and ask you want when they notice that you have found the menu and they will proceed to prepare your hot or cold selection of sandwich for you. In the case of Pirates Pizza, I found the menu on the left-hand side of the counter which was divided from the right- hand side by a rope. On the left-hand side, behind the counter, there was a man feverishly flouring and forming lumps of dough into pizza bases. This person was only 2 feet in front of me, but did not acknowledged my presence . I asked some pre-pubescents on the right-hand side of the rope if the dough-wrangler was in fact the person who took the orders. They nodded to indicate the affirmative. This was the demographic, I was confident, would know the correct way to procure free pizza. I guessed that it would be best to wait for dough-man to finish preparing the current batch of bases before attempting to speak to him.. While I waited patiently, 2 different people pushed in front of me and tried to speak to the dough-flinger. I did not hear what they asked him or what he said in reply. I do know, however, that both retreated hastily and went away. I was glad it was not me who had offended. Another thing I noticed while I was waiting was that the number of people standing on the right-hand side of the rope, behind the soon-to-be-teenagers, was growing rapidly without any of those new persons appearing to have placed an order. These were older people were looking all around observing, trying to fathom the methodology through which possession of pizza became a reality. I placed my order when flour-figers permitted me so to do. Some of those behind the youngsters on the right-hand side of the dividing rope, having observed my success, came over to queue where I had placed my order. I now, as I was entitled, proceeded to the ‘collection’ side of the rope and stood behind not a small number of people who, I was pretty sure, had still not placed an order. We all watched, as the man who cooked the pizzas out the back - not the person who took the orders - brought them out to the front and sliced them. To my amazement, he then gave six different pizzas to six different kids with absolutely no discussion at all about who had ordered what. All he had was a restricted view of the counter through a hatch. The cook continued to bring out pizzas from the kitchen and hand them out to the correct individuals without discussion until he called mine “Who is Quatro?’‘ I then, not without some feeling of schadenfreude, had to ask to be excused by the people standing in front of me and ask them to allow me passage to collect my order. As I passed through, a few of these people moved to the correct side of the rope to place their orders. A few gave up and went away. Most continued to stay where they were. They might still be there. Why did I not talk to these people and enquire if they had already ordered or if they knew how to order? I did consider it briefly, then I recalled my earlier observation: ‘There was a number of people wandering aimlessly through the food self-service areas, even though they had no apparent intention of obtaining any food themselves. Some adopted the role of a stationary guard (or in numbers, as guards) to protect the sources of food from being approached by other passengers……...I wonder if it might not sometimes be deliberate. Perhaps it is just plain old lack of consideration for other people or lack of self awareness that is to blame.’ I did not offer to help the confused pizza seekers just in case they were persons who fell within the categories described above, who frankly, if I may be judgemental and intolerant for a moment, really piss me off. Pies, Sausages and Burger Stations The pies were small, but not very tasty, tidbits. Mostly greasy flaky pastry with little filling. Coincidently, perhaps, there appeared to be a similarity between the pie fillings and the previous days bistro casseroles. I did not try the sausages. They are never good at sea. Regretfully, I did try a pre-prepared cheeseburger. It was still too dry after adding some of the salad items and sauces that are available. (Real) Coffee Bar (Surcharge) Not my cup of tea. As mentioned above - Coffee Tip: At the free self-serve beverage station closest to the mid-ship lifts there is a machine where you can select the style of coffee you want, e.g. cappiccino, short black etc. Good enough for me. Self-serve Ice Cream and Frozen Yoghurt Available from machines on each side of the The Grill Deck 9. Read Less
Sail Date March 2018
This was my 1st cruise so wasn't sure what to expect. Arriving at the terminal I found it to be a relatively smooth process at every point we had a crew member giving us information has to where we had to go. Once we where onboard and ... Read More
This was my 1st cruise so wasn't sure what to expect. Arriving at the terminal I found it to be a relatively smooth process at every point we had a crew member giving us information has to where we had to go. Once we where onboard and in our room we were greeted by our stateroom attendant Pat she looked after us all trip nothing was too much trouble for her on my husbands birthday we returned to our cabin to a message on our mirror and a voice mail msg wishing him a happy birthday. Everyday we were greeted by a new towel animal on the bed which was cute.good on the truffles restaurant was very good always prompt and hot considering the amount of people being served at one time. Our wait staff Hazman and madde were always pleasant and professional but still heaps of fun every night they did a little dance routine for us no matter how busy they were. Entertainment was great our Cruise Director Jen was awesome keeping the fun going all cruse keeping us up to date with everything. Loved the trivia days / nights and the theme nights. Missed out on a couple of shore excursions because they were full ( will know next time to book early ) great cruise for families maybe next time will go out of school holidays has it was a bit loud at times, but we did still have quite time in the adults only area. I will consider bringing my grandchildren next time, has there was so much for the kids to do. All in all a great time was had and looking forward to my next cruise. Read Less
Sail Date March 2018
This was a 5 day cruise departing Melbourne to Tasmania. From the time I got on I could not believe the dated décor of the ship, brown everywhere you could not escape it. Very dated ship with poor activities and poor amenities. The cruise ... Read More
This was a 5 day cruise departing Melbourne to Tasmania. From the time I got on I could not believe the dated décor of the ship, brown everywhere you could not escape it. Very dated ship with poor activities and poor amenities. The cruise was full of children and those from the less fortunate class. Buffet terrible and dining room food terrible very little choice and stone cold most nights. Service was average and table company very bad, prefer not to be forced onto a table with other people as you never know how this will go. Our 2 couples on table were not really interested in communicating. Terribly boring show time each night same every night. Theme night very disappointing less than 30% participating and 1.5 hours disco music not well organised very boring. I had not been on a cruise for 40 years and was shocked at what was on offer. Would recommend you choose a better line I think the Carnival Line is one for those with very limited budget and not wanting the finer things in life. Never again. Read Less
Sail Date March 2018
This was our first cruise and we chose Carnival for the child care and child friendly services offered. Really, really wish we had done more research before deciding this looked like the best option. The embarkation and disembarkation ... Read More
This was our first cruise and we chose Carnival for the child care and child friendly services offered. Really, really wish we had done more research before deciding this looked like the best option. The embarkation and disembarkation were fine, we were more than happy to get off the ship as quickly as possible. We were fast-tracked at embarkation because of the age of our child (2 years old) which made things much easier as waiting in a line that long would have been a nightmare with him. The ship itself needs a lot of work. Everything, EVERYTHING is dated, not entirely clean, and just feels like it hasn't had upgrades or possibly even maintenance in a long time. We got an upgraded Balcony stateroom, which looked great in the pictures, but didn't live up to that at all. The room itself was clean, however one of the bedside table lamps wouldn't turn on. The bathroom was just barely clean. There was what looked like mold on the inside of the shower screen, there was a pool of water in the glass dish in the shower and the exhaust fan in the shower didn't work, which left everything in the shower and powder room steamy and moist. The shower area was probably the most desperate part for an upgrade. If that alone got some love I could probably have forgiven the rest of the room. I'll start with the included dining in the main section (the name eludes me). This was sub-standard at best. The food was left out a little longer than it should have been. I saw people trying to reach fresher food beyond the stale stuff at the front being told "It's all the same" No, it's not...because the fresh stuff is fresh, the not so fresh stuff is...not fresh. The eggs were probably the worst part of breakfast as they were curdled, wet and the couple of times I risked getting them a lot of it had a crust from sitting under the heat lamps. There were maybe 1 or 2 meal options that were pretty good, the rest were both very low quality and sometimes looked a little unsafe to eat if I'm perfectly honest. My husband and I weren't feeling too flash after the first night and it definitely wasn't sea sickness *wont go into too much detail and TMI's* I'm sure the restaurants and paid dining areas were fantastic, but I'm not prepared to pay a huge amount of money when I was under the assumption that even if food is included in the price, it should still be edible. I thought I would get fat and happy as I've heard this is the norm on a cruise. I can pack away food quite well usually....I met my match here, and not in a good way. I'll move onto room service. Basically paying for things in the included section of the dining to be delivered to your room. So, if you're feeling particularly lazy (and trust me I get it, that's kind of what a cruise is all about) you get room service. So we only bought "freshly brewed coffee" and "hot chocolate" through room service as we felt paying for things we could get for free was a bit silly. I'll now explain why we ordered these things through room service. There are NO options for milk, bar full fat and skim. You can get soy, but you have to pay for it, through room service. a coffee with soy milk wasn't too pricey so we ordered 2 on the second day along with the complimentary soy milk, any additional soy milk was an extra $3 per cup of. Now, the "freshly brewed coffee" is actually Blend 43 in boiling water, delicious...if you don't mind the taste of dirt. This is not "freshly brewed coffee" this...is a joke. The Hot Chocolate was equally disappointing, being as it was a sachet of Nescafe powdered hot chocolate and some boiled water. Fortunately this was able to drown a portion of the taste of Blend 43 out of the coffee, making it just barely drinkable. Comon Carnival, these things are provided free at hotel and motels, why am I paying 3 bucks for them?. We unfortunately didn't get to enjoy much entertainment and activities so I can't comment on those and can only say that what we saw in passing looked good. Our son had almost recovered from a cold and the residual nighttime cough turned into a full blown cold again on day 2. We brought him to the medical centre and were told it would cost $120. Pricey, but OK, we made peace with that. He had his vitals checked and then we were put through to the Doctor, who asked us questions about the vitals, because she didn't seem to have any record of the tests that had just been done, and had to go and re-do most of them (why?) We were asked to sign a couple more times, never told of any extra costs associated with the visit. At the end of the cruise I look at the tally of costs and there is a whopping $260 dollars worth of medical expenses that has been charged to our credit card If there were extra costs associated with the visit I would have appreciated BEING TOLD. There was not one mention of any other cost than the initial $120. This was unacceptable. While I hate having to pay that much to visit a doctor and get some meds, the costs should have been explained in full, not partially. While I know most of this review is negative, I want to actually end on a positive note. The staff were awesome, they were always friendly, our stateroom assistant dude (forgotten his title, sorry) was amazing, he remembered us by name and always said Hi to our son. We had no issues with the staff, I think the problem is staffing in general, in relation to cleanliness, there just aren't enough staff, corners will be cut if you don't have enough people to do the job properly, that falls under bad management, the staff were fantastic. The drinks were great, although a bit pricey. We didn't mind paying a little more than we expected as they were made strong. They made an unpleasant cruise more tolerable in a long island ice tea haze. Would never do this again, this has put us off going on any cruises in the future. If, for some reason, we did decide to do it again we wouldn't take our kid. The Daycare was fine, although our son didn't really want to be there and kicked up a fuss on the one night he was well enough to be in it. Just would have been slightly better without the kid, want to be truthful, we have a terrible child, we love him...but he's also a nightmare. If your kid's a nightmare, best leave them with relatives. Read Less
Sail Date March 2018
I am glad this was only a 3 day sampler. I read dozens of reviews prior and decided people must be super fussy, that after all the cruise line info detailing how wonderful everything is, the reviews detailing how awful everyting is must ... Read More
I am glad this was only a 3 day sampler. I read dozens of reviews prior and decided people must be super fussy, that after all the cruise line info detailing how wonderful everything is, the reviews detailing how awful everyting is must be wrong, people must be too demanding. Staff were hurrying at 8.30pm to take food trays away, there was nothing available after that. We got a "PIZZA" delivered first night, it was crust, a wipe of tomato paste and six pieces of salami, no cheese nothing else on it and it was wet and sloppy like it had been in water or something. We paid for a balcony cabin, bottom of door to balcony and hinges were rusted, decor was like Las Vegas in the 1960s, all brown and dark, staff we saw, although we did not approach them for anything, were surly to passengers who did request something. We ate at the so-called restaurant on the second night, main meal consisted of a scrape of balsamic vinegar, ONE PRAWN and one undercooked potato in the skin. I AM NOT JOKING. No butter, no bread, I simply could not believe it. Brochure said dress up for dinner, they were letting in people in tee shirts, shorts and thongs. Made a mockery of dressing up. Went to back of ship, several lounges had books or towels on them, (this was 7.30am) things had been left there overnight as they were all wet. Hokey entertainment, in total a truly disappointing experience. I will never cruise again. Wont go on about everything else. But now I believe what people write about their cruise experiences. Breakfasts were good though. Only meal that was satisfactory. Read Less
Sail Date March 2018
First up, check in line was over 90 minutes to get from the start of the queue to check in, till the security line. Water was provided, but it took forever to march up and down 6 lengthy lines. However saying that, once I was seen, I had ... Read More
First up, check in line was over 90 minutes to get from the start of the queue to check in, till the security line. Water was provided, but it took forever to march up and down 6 lengthy lines. However saying that, once I was seen, I had my sail and sign card and checked in, within 3 minutes. Can't understand why the line was so long. Once onboard I found my eyes needing sunglasses to get the glare out of my eyes. The person that designed the interior of this ship was on some kind of banned substance. I found my way to the cabin and was quite surprised at the actual size. This was probably the only redeeming feature of the cabin. The bathroom had dark blue tiles, and the vanity was aqua marine (light green). The colours clashed badly... I didn't meet my stateroom attendant once. Not even to pick up a tip, so he didn't get one. I called several times on the phone and it went unanswered. However the room was cleaned well, but only once. On most cruise lines, the cabin is serviced twice per day, not on Carnival. The food was a mixed bag. Some things in the dining room were totally acceptable and not bad at all (spring roll and carnival's chocolate desert) others such as the steak was inedible and looked like an shoe insole. The pizza was actually decent. On the last night we tried Nouveau, I ended up with stomach problems after eating the food there. It was the last night, and was ill from about 1am to after I got home. No point reporting it as I didn't leave the cabin on the last night till I disembarked the ship. There was the obligatory fight, between a family and an older gentlemen. Luckily people jumped in to stop it escalating and security were there quickly. What is it with these people? It started again after about an hour, and again security were on to it like a flash. It's a long time since I've been on Carnival, and probably my last time. There was also a point in the cruise where the deck collapsed, and they had to fix it. This happened on day 2, and the area was sealed off for the remainder of the cruise. If the price is right, do it, because a cruise is a cruise, even if it's a bad one. Melbourne doesn't have a lot of choice, and hopefully more cruise lines decide to make Melbourne it's home port. Read Less
Sail Date March 2018
We selected this cruise as there was a Special pricing: Nearly 50% off!! So that being said " You do get What You Paid for " Cabin-Balcony was ok but the Balcony itself was rusty and not in the best condition. Our ... Read More
We selected this cruise as there was a Special pricing: Nearly 50% off!! So that being said " You do get What You Paid for " Cabin-Balcony was ok but the Balcony itself was rusty and not in the best condition. Our Dining service waiters-Second Sitting were excellent. Interacted with the guests and made dining a fun time. Me( male) and 6 ladies. 4 had never cruised before so to them it was great. Food was quite good considering the number of people being fed. We bypassed Akaroa due to weather conditions according to the captain. Akaroa you disembark via Tenders. However there was small rumour, not verified, that the reason for bypassing Akaroa was that there was a mechanical issue(fire?) and we had to stay overnight in Port Chalmers for repairs. I guess we will not know if this is correct or not. Entertainment: Showtime dancers, costumes and setting were excellent-to a degree!! Given that 60% of the guests were possibly 60 upwards shows were loud and very heavy. If there had been at least one show catering to nice , easy to listen to music it would have been a bonus. Trivia was the main focus during sea time but after doing Trivia 3 times enough is enough. Overall if you can get a discounted costing on Legend and are happy with a No Frills environment then this ship may be for you. However as we have been on Princess 4 times and Holland America 3 I would not go back to Carnival. Read Less
Sail Date February 2018
Having just taken a 10 day cruise from Melbourne (Australia) to New Zealand on the Carnival Legend, I would like to make a few points in relation to this cruise. 1. On boarding the ship in Port Melbourne there was a total lack of ... Read More
Having just taken a 10 day cruise from Melbourne (Australia) to New Zealand on the Carnival Legend, I would like to make a few points in relation to this cruise. 1. On boarding the ship in Port Melbourne there was a total lack of information and a lack of staff to advise in which direction we should take to find our cabins or even where the elevators were. 2. Seating on the Lido deck during meal times, well is that a misnomer. There is a total lack of seating available to accommodate paying guests. This is further exacerbated by the inability of many persons to use a degree of common sense and leave the eating area once they have finished and not sit there reading, playing cards or just being completely ignorant of others. At the same time the crew seem to have an inability or are not permitted to ask these paying customers to move on once they have finished eating, 3. Most of the Public Address systems on Deck 9 did not work and announcements were unintelligible. 4. Well everyday at noon the Captain's announcement, oh what a laugh, we are advised the longitude and latitude of the vessel (Highly useful information) and the depth of the sea and then finished with a Bon apetit Ciao, Ciao. What would have been more preferable would be "We are 12 hours sailing from Milford Sound and the expected weather on arrival is.... etc etc" Even when sailing back no announcements such as that land you see over to the right is Wilsons Promontory. 5. Well do not bother trying to ring Guest Services from your cabin, after four attempts and no response, went down to be greeted by a rude Asian woman with little grasp of the English language. Who was of no help at all. 6. There is an over preponderance of upselling from virtually the minute you board. This ranges from the Happy snap boarding/disembarking, meeting the Captain ($45 or there about) ship tour ($95) photo shoots (up to $4000) Even the chocolate shop ($4.50 for a Chomp Bar on board $0.80 cents at Coles). The cruise tours when on land, now that is a joke talk about overpriced. Everything is based on getting the maximum $$$$'s out of your pocket. 7. On 25 February 2018 whilst moored at Port Chalmers and having to be back on Board by 16:30 hours an announcement was made (supposedly) at 17:00 hours that the vessel was not sailing due to inclement weather and that we would not be sailing to Akaroa. This is absolute and utter nonsense, as we were a party of five adults in 3 different cabins and not one of us heard that announcement, if it had ever been made. As we and many others would have been happy to stay ashore in Port Chalmers for a few more hours. In fact the very first we knew of this was at approximately 19:30 after seeing a notice on the shops on board. To add insult to injury a notice was in our letter receptacle late that night/early next morning advising all this and yet it was dated 24 February 2018. I do have a copy of this note. What a joke. 8. Be careful when booking a cruise as the Carnival Cruise Brochures we booked against indicated Christchurch as the Port of call, yet when booked and paid for we find out it is Akaroa, 90 kilometres by land from Christchurch. Check what you are supposedly provided in your cabin, such as a bathrobe, as per brochure, well you could purchase them. 9. Many of the activities on board are highly immature and really do leave a lot to be desired, the stage shows well I may be tone deaf but the singers were definitely attempting songs well out of their vocal ability. Yet the Freddy Mercury tribute fantastic, a couple of the comedians great and very good and then absolutely pitiful. 10. When you have staff at Guest services at least attempt to have information available. Our question (3 days prior to Akaroa, which was cancelled) was "How does the ticketing process for the Tenders for Akaroa proceed?" Could not be answered. 11. Disembarking at Port Chalmers was an absolute shambles over one hour to get off the ship. Scanning bags leaving, one scanner on Deck 2. there scanner sitting idle. 2,200 odd passengers that are disembarking, does not take a math genius to work that one out. Yet Wellington no scanning disembarking.. 12. Well it states there are laundries aboard. Good luck finding them as there is nothing provided in your cabin such as an A4 sized map of the ship advising where things are. Communication is lacklustre at its best, except when there is a supposed sale of items from the supposed Duty free shops. Be warned the best items are the Alcohol and Cigarettes. (Just remember coming back to Australia only 25 cigarettes per person). One major point the Cabin Stewards and wait staff in the restaurant are fantastic, always smiling, always helpful and go far and above, yet the least recognised on board. They are the ones that make this cruise line look good and the back of house staff that are not normally seen the cleaners and engine crews. The officers well show ponies in a uniform. Read Less
Sail Date February 2018
I was one of a party of 16 experienced cruisers aged in the 50's and 60's who had come together to celebrate a 60th birthday. We had a fantastic cruise despite being on Carnival Legend. None of us were expecting a 5 star cruise ... Read More
I was one of a party of 16 experienced cruisers aged in the 50's and 60's who had come together to celebrate a 60th birthday. We had a fantastic cruise despite being on Carnival Legend. None of us were expecting a 5 star cruise when we boarded but we didn't expect what we got! First off the good things:- 1. The omelettes in the buffet were very good. 2. They used fresh milk (not UHT) throughout the cruise. 3. Our cabin steward was good. Now for the not so good things:- 1. What did they have in mind when they designed the decor of the public spaces, it is horrid. The theme is dark brown woodwork with gold filigree accents and grey amphoras.. The brown makes it dark and dull and the amphoras of varying sizes are decorations, table supports, staircase and railing balusters. Whilst standing in the main lobby area waiting to disembark at Dunedin I counted over 300 amphoras. The accommodation passageways are not so bad but there is still lots of brown and bronze. Cabin decor is OK. 2. The food in the MDR was mediocre at best and to compound the problem it was never served hot, warm was the best. Lunch or dinner was the same. What didn't help either was the wait staff were pretty hopeless (bar one). We were on two tables of 8 per table and the food and drink orders were continually mixed up on the tables and between the tables. Having come off a RCL cruise a couple of months ago the contrast was stark. 3.The food in the buffet was just as bad and the organization was pretty hopeless. On this cruise full of Australians, operating out of an Australian port during an Australian deployment if anyone wanted Vegemite it had to be requested from the servery staff. Most of the time at breakfast the toasters toasted only one side of the bread and the buffet appeared to be short staffed. For the evening meal they would gradually close down the serveries around 8.00pm and shut the whole thing down before 9.00pm leaving the pizza bar the only option to get some food. 4.Alcoholic drinks are expensive and the selection is poor.Stick to canned or bottled beer if you want a bit of life in it, the draught beer was usually cool and flat as a tack. Beers $8-9 , Cocktails $13 and Spirits around $10 and they have the hide to charge another $1.25 if you want a mixer with it. For the budget conscious they will give a $2 discount if one buys a bucket of 4 beers, a whopping 6% discount. 5. The staff seem disinterested and disengaged and there never appeared to be enough people about. 6. Early on before the cruise I tried to book an excursion on the Taieri Gorge Railway on the Carnival website but there was nothing listed so I did it privately direcy with the railway. We ended up booking a shuttle into town, a hop on hop off bus tour of Dunedin, the afternoon Gorge Railway trip and then a shuttle back to the ship. Cost was $NZ140 or about $AU130. The ship did eventually have an excursion which was the Gorge Railway picked up at Port Chalmers and the railway back to Port Chalmers. Cost was $AU230. That's a $100 booking fee by the ship. 7. The big slide developed a fault halfway through the cruise and couldn't be used and won't be fixed for another couple of months because parts, and approval to fix I suppose, have to come from the USA. Stiff cheddar for future cruisers. One of our group who has done a few Carnival cruises said it was by far the worst he had been on and usually the product is OK. A few of us said it was like a Tiger or Jetstar cruise where one continually has the hand in the pocket. I think it might be a cunning plan by Carnival Corporation to make P&O Australia look good. Like the Mastercard ad:- Cost of the cruse? Cheap Amount of Fun? Heaps Cruise with Carnival again? You'r Joking Read Less
Sail Date February 2018
The crew, security and cleaning staff were all stellar. Melbourne folks are an absolute blast to party with. Carnival Liberty sells more alcohol than any other ship in the fleet largely due to the good folks from Melbourne's love for ... Read More
The crew, security and cleaning staff were all stellar. Melbourne folks are an absolute blast to party with. Carnival Liberty sells more alcohol than any other ship in the fleet largely due to the good folks from Melbourne's love for celebrating life to the fullest! If your looking for a glass-half-full trip then this is the one. It's also largely suitable for families, we could see no evidence of any impropriety.. just great great times. Truffles restaurant was great and they would break the dinner up with their dancing cabaret through the enthused diners. We didn't really try the buffet up on the Lido deck except for cooked breakfasts. The staff were so very courteous and helpful. They made the whole experience very personable one which I really love. The best advice I can give is don't try to participate in all the activities all the time - you will exhaust yourself. Just pace yourself and give yourself a little buffer to go and enjoy the view of Bass Straight from the observation deck. Read Less
Sail Date February 2018
We celebrated our 50th wedding anniversary with four other couples. Embarkation was delayed by three hours due to the previous cruise needing to make an unscheduled stop to offload a family of thugs. Embarkation was very smooth and ... Read More
We celebrated our 50th wedding anniversary with four other couples. Embarkation was delayed by three hours due to the previous cruise needing to make an unscheduled stop to offload a family of thugs. Embarkation was very smooth and quick. Our Ocean Suite was lovely, very roomy and spotlessly clean each day. We ate in Truffles restaurant and the food and waiters were excellent. The buffet on Lido deck had lots of choices for lunch, you would be hard to please if you couldn’t find something to satisfy your taste. Passengers were a mixed bag of ages from young families to older people like us. There were a lot of what I would call middle-aged bogans and the entertainment seemed to be aimed mostly at this demographic, although there were other things to do, like trivia, craft and bingo. We went to MONA while in Hobart and enjoyed the day. We relaxed, read, and enjoyed time with our friends on sea days. We went with a positive attitude and enjoyed our time on board. I’m not sure if we would have enjoyed it so much if we had been on our own. We probably wouldn’t do another Carnival cruise because it’s not really geared to our age or taste. I think we would prefer a smaller ship with less loud and energetic entertainment. Disembarkation was a bit tedious with 2000 plus people to get off in two and a half hours. Read Less
Sail Date February 2018
It was ex Melbourne and was advertised heavily as the inaugural cruise. The ships is so tardy, so old and weathered. No maintenance done at all. Our suite was vibrating non stop impossible to sleep. When reported nothing was done. ... Read More
It was ex Melbourne and was advertised heavily as the inaugural cruise. The ships is so tardy, so old and weathered. No maintenance done at all. Our suite was vibrating non stop impossible to sleep. When reported nothing was done. This was the same results every time we needed guest services, no one cared about anything. Terrible attitude. Most passengers were so drunk and alcohol was never restricted at all, so very rowdy, dangerous and scary all of the time. Forget having a quite dinner, impossible as drunks everywhere. When we asked the staff to stop serving alcohol we got nowhere. So much for their so called zero tolerance policy, a total lie. Management should all be fired. No communication from the bridge, even when long delays where happening or the ship just stopped with no explaination at all. Food was great for the first night then downhill ever since. Read Less
Sail Date February 2018
let me start by saying we were on the cruise that got all the media attention!!! On what was all our first cruise I must say that the whole process and time on the pacific carnival has left a very unpleasant experience in our memories. ... Read More
let me start by saying we were on the cruise that got all the media attention!!! On what was all our first cruise I must say that the whole process and time on the pacific carnival has left a very unpleasant experience in our memories. The lack of communication was the number one trigger of annoyance for my family and I. My family and I witnessed the fight in the pool area that left my four year old traumatised to no longer want to go on level nine. The lack of communication started Friday morning when we woke up and noticed that we were close to land. By the time we were eating breakfast we noticed that we had come to a stop. As we were curious we asked the breakfast staff if they knew why we had stopped, however we were responded with 'I have no idea.' As we were close to land I logged onto my news app as I now had cellular data, there were numerous articles that explained that the cruise had stopped to let off a family. THE NEWS KNEW BEFORE CRUISES!!!!!! I find it hard to comprehend that the captain had to make an announcement over a leaking pipe in the engine room earlier in the cruise but failed to inform us that we had to dock to let off people that would cause major delays. around 3 hours after stopping an announcement had been made after many rumours had already surfaced. I caught up on the disembarkment presentation that evening via the TV, took on board everything that was mentioned including being out of the room and on level 2 by 8.30am. my bags were packed early and the children in bed and alarms set for an early breakfast. My cousin was organised to meet us at 8.50pm having a one hour drive to Port Melbourne. AT NO TIME WAS THERE ANY MENTION THE EVENING BEFORE THAT THIS WOULD NO LONGER BE HAPPENING AND THAT WE WOULD BE DELAYED. Not only had I already been thinking that this was the worst holiday and that my four year old is now traumisted but the next morning absolutely reinforced this. I noticed once waking up at 6am that we were not even in the Bay. When we were having breakfast at 7.30pm it was obvious we would not be at Port Melbourne by 8am. Speaking with other passengers confirmed this. All of which were not informed by any staff. HOW ON EARTH DO YOU NOT NOTIFY CRUISES? put announcements or a letter under each cabin to prepare people who have people meeting them to pick them up or connecting flights. Our letter said we would be getting off the boat at 8.35am LETTER N. We waited on level 9 waiting for our letter to be called out. by 11.30 I thought it was strange that letter A had not even been called out. It took until after 12 for COMMUNICATION to be made that they were no longer going by letters that u just needed to wait in the hour plus queue to disembark. The lifts were a no go, we were forced to go down stairs from level 9 to 2 with two suitcases and a four and two year old and be pushed and shoved for one and half hours by other angry passengers. WE DID NOT LEAVE THE SHIP UNTIL 1.20PM!!!!!!!!!!!!!! MY cousin waiting from 9am in the car park. Read Less
Sail Date February 2018
Embarkation was the usual long lines but they kept moving which was good, staff all friendly during the whole process, Once on the ship we were met with a dark and old looking area which did not give a good first impression. The whole ... Read More
Embarkation was the usual long lines but they kept moving which was good, staff all friendly during the whole process, Once on the ship we were met with a dark and old looking area which did not give a good first impression. The whole ship is dark and uninviting, the food was extremely disappointing, as it was always cold in the truffles dining room and not very tasty, the buffet food options were not the best at all. The food tasted extremely salty. The service staff were extremely friendly except for 1 staff member who basically yelled at me for asking a question about a charge. The ports were all good, loved them all Noumea is just another city but still has its own charm, did the hop on hop off bus for $15AU which was fine. All the other Islands have amazing beaches. The entertainment on board was decent but activities were lacking, most days were the same, Trivia and Karaoke which is fine but can get a bit boring after a few days. The digital scavenger hunt was good fun. The shows were fine for a cruise ship nothing amazing though. Disembarkation was absolute chaos, a free for all, no systems in place people lining up everywhere no assistance from anyone just directed to walk to the back of the line. Never experienced a disembarkation like it, The Ports were much more organised its just the exit at Melbourne which was not. Overall it was not the best cruise I have been on probably the worst, I will not travel Carnival again, The staff are great but the ship is not, the activities were lacking and the entertainment was only good at best, food was not good at all although the Cabin was better than I expected. Read Less
Sail Date February 2018
Carnival Legend Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 3.5 4.0
Entertainment 4.0 3.8
Public Rooms 3.5 4.2
Fitness & Recreation 4.0 N/A
Family 4.5 4.0
Shore Excursions 3.5 N/A
Enrichment Activities 2.0 N/A
Service 4.0 4.4
Value for Money 4.0 N/A

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