1 Helpful Vote
Sail Date: March 2019
This was our first cruise and we were surprised by how much we enjoyed it. There were four of us in our suite - me, my husband and our two teenagers and we did not feel cramped at all. The new decor was beautiful with modern gray and ... Read More
This was our first cruise and we were surprised by how much we enjoyed it. There were four of us in our suite - me, my husband and our two teenagers and we did not feel cramped at all. The new decor was beautiful with modern gray and white tones and very efficient use of space and more storage than we could use. The veranda was huge and we spent lots of time there while on the ship, though we didn't use the hot tub (which was clearly NOT part of the renovation as the faucet handles were corroded). Our package/suite included dining in specialty restaurants, so we had a chance to visit Luminae, which had an fabulous new menu every night and amazing service, Tuscan Grill, which was just okay, and Qsine, which was a blast and had delicious food served in a really unique way. We did try the Oceanview Grill buffet for breakfast a few times, and for snacks (2nd dinners?) for the kids in the evening. The food was good there too, with a lot of choices and something for everyone. We attended a few of the entertainment venues, including the ballet/violinist. Both were very impressive, with the violinist selections clearly designed to entertain a crowd with a wide variety of interests (some classical, some modern and a very dramatic presentation style). Honestly, I don't know how the ballet dancers did it - standing and spinning is hard enough on stable ground, but on a rocking ship it was even more astounding. Our kids are still talking about it. We did one excursion through Celebrity - the snorkeling on Buck Island at St. Croix and it was very well done. The water was crystal-clear turquoise, and there is an underwater snorkeling path to follow (led by the guide) that brings you to the key sites, including huge coral and schools of fish. Overall, it was a great experience. We would definitely go again. Read Less
Sail Date: March 2019
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was ... Read More
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was light and airy. At first I thought our handicap accessible was smaller, but once in it, the area was comfortable with more than adequate storage. The main dining room was heavenly. We were a large group, close to 20, and all agreed the changes brought new life into the ship. The one thing that always was fantastic when traveling on the Summit was the staff. Thank goodness that is one item that did not change. Oh, did I mention food? Outstanding! A group of us had dinner in Qsine. Oh, we joked about the very small portions, but yet we all joked about how full we were by the end. Thanks to our excellent waiter Solomon, our choices were just right and satisfied all 8 of our varied tastes. My one complaint- cruise was WAY TOO SHORT. But it did leave us with a desire to come back again soon for a longer trip. Read Less
2 Helpful Votes
Sail Date: March 2019
Best, effortless vacation i have had in years. disappointed with not getting veranda room during bidding but the view of the ocean was quite adequate. there was a lack of current movies shown on outdoor big screen theater. I was less ... Read More
Best, effortless vacation i have had in years. disappointed with not getting veranda room during bidding but the view of the ocean was quite adequate. there was a lack of current movies shown on outdoor big screen theater. I was less than excited to spend my evening with die-hard fans yelling at the screen during March Madness. I was disappointed that the Cruzan Rum and West End Highlights tour excursion that i wanted was not offered. I still made it to the distillery, where we were lied to cause we couldn't take the six bottles duty free that they promised. The walk around the St. George Botanical Garden was too intense for me and didn't show me anything more than i could see at my local botanical garden. I understand that the Whim Estate has not opened up since hurricane maria, but surely one of the other estates was open that could have been substituted. I prepaid for a martinin flight and the Blendtique experience, i was charged $31 on the ship for the flight which was reversed but i was still charged $40 for the bottle of wine that i created which was part of the experience. But the fact i didn't have to go to a muster drill, there was no line to get on or off the ship, and the cabin steward checked on our room twice daily and called me by name was oh so worth it! hands down. Read Less
Sail Date: January 2019
We like longer cruises - and this one fit the bill. We stay in suites, which means we frequent Michael's Club and Luminae. We rarely eat at the buffet because we don't care for buffets. When it was necessary to go to the ... Read More
We like longer cruises - and this one fit the bill. We stay in suites, which means we frequent Michael's Club and Luminae. We rarely eat at the buffet because we don't care for buffets. When it was necessary to go to the buffet, I tended to stick with pizza and salad. The service and food in Luminae was among the best we have experienced on any cruise. And Michaels Club is always a wonderful retreat. We no longer go to Martini Bar - it seems they have cut back on bartenders then and we have heard rumblings about how long it takes to get a drink there. But in Michael's Club, the service is incredible, as it should be since this is restricted to suite passengers. Same with Luminae - the food on Summit was better than we've experience in other Celebrity Luminae restaurants. It was noticeably better!! And the service was as good as it gets. The Lumiane staff all seemed to like working with each other - there was a real team effort to help each other out. It was apparent from the first meal. They joked with each other, with us, with other passengers. And how they learn and remember everyone's name immediately is amazing. I think the training that goes into running an operation like is evident -- great job!! Our cabin was very nice - and even though this was the next-to-last cruise before Summit went to dry dock for refurbishing and some things were a little worn - it was incredibly clean and comfortable. I was amazed that every morning, we would go to breakfast and when we came back to the room, it had been completely cleaned and tidied up. How does the room attendant do it so fast? Our butler was very attentive as well - any request we had - he took care of it. We don't purchase many shore excursions through the ship - but the ones we did book through Celebrity were done well. We either book our own excursions, bypassing the higher cost Celebrity charges, or we often times just walk around the port towns (making sure to get past the diamond/tanzanite/t-shirt stores) and explore a little off the beaten path. We are not beach or shopping people. My only complaint about Celebrity is the quality of the entertainment. We walked out of a couple of shows this time. This was the first time I felt that some of the singers should find another line of work. Some were off key, straining to hit some notes, and pumping the volume up doesn't fix that problem. The theme shows are not original and have been done to death. Every Celebrity ship seems to be stuck in a rut - staging Cirque du Soleil/Tim Burton/circus-like/faux surrealist themed shows - and they don't pull it off well. I don't expect full blown Broadway shows, but these weirdly scripted/blended "shows" feel like junior high school talent shows. Celebrity Theaters have all the bells and whistles with great lighting, sound and hydraulic stages - but they put really lame shows on. This time, it wasn't just the lameness of the scripts - but also the lack of talent. Read Less
2 Helpful Votes
Sail Date: January 2019
This was our first Caribbean cruise. Though we have been to a dozen islands in the Caribbean over the years, we usually go for 7-10 days to a single island. We chose this cruise because it was going to islands we hadn't visited ... Read More
This was our first Caribbean cruise. Though we have been to a dozen islands in the Caribbean over the years, we usually go for 7-10 days to a single island. We chose this cruise because it was going to islands we hadn't visited (Bonaire, Curacao, St. Kitts, and St. Croix) and some we wanted to visit again (Aruba, St. Thomas, Antigua, and Puerto Rico). We have previously sailed on Celebrity and Azamara in Europe, and on HAL to Alaska and Bermuda. Embarkation in St. Juan was a breeze. We flew in the day of the cruise, arrived around 1:30, took a cab for the 20-minute ride to the port, and were in our stateroom in 15 minutes or less. We knew the Summit was scheduled for drydock within a month, so we expected some glitches. We didn't let them spoil our vacation. The ship had a computer problem that delayed its departure from San Juan for more than 24 hours and necessitated a change in the itinerary. The result was a day in San Juan we hadn’t expected, and only one day instead of two in Aruba. We didn’t mind the change, especially since we were compensated with $200 of OBC. X was getting a jump on remodeling the Summit before drydock, so there was often one elevator in each of the three banks that wasn’t operational while it was given the new Edge-y look. We were on vacation, so waiting a minute longer for an elevator was no biggy. Service from everyone on the ship (cabin attendants, dining room staff, guest relations, etc.) was superb and always given with a smile. We had Select Dining, generally showed up between 6 and 6:30, and never to wait for a table. Food in the MDR was very good, similar to HAL’s, but service quite slow for tables of six, taking two hours or more for dinner. Though we enjoy sharing a table with other passengers, a couple of times we opted for a table for two in order to get to an event on time. The dining room was crowded with tables and loud to the point that hearing someone across a table for four was difficult. The ambiance was hectic with waiters rushing with trays piled high with plates. No one ever dropped a tray but I cringed a few times when those trays were close to my head. The buffet restaurant, Oceanview Café, was outstanding, offering a variety of lunch food--American, British, Asian, Italian (pasta and pizza), and salads. We particularly like the grill in the aft part of the Oceanview Café, where I had the best fish I’d ever eaten on a cruise for both lunch and dinner. Grilled meat was also available there. Another highlight was the ice cream bar, where ice cream, sorbet, and frozen yogurt in various flavors were available for most of the day. Otherwise, the desserts in the cafe were mostly disappointing. They looked better than they tasted. There was a preponderance of eggy and creamy desserts in the mousse-custard-pudding-parfait family. Miniature cake slices relied on a lot of sweet icing/filling to combat their dryness and were often topped with a shiny gelatinous substance. However, the baklava, served twice during the 12-day cruise, was excellent, as were the tarts and other desserts at Café al Bacio. We did not take any of the ship's excursions, but arranged private ones on Bonaire and St. Kitts, and otherwise went out on our own. We went to a couple of shows which we enjoyed (acrobat comedian and Beatles music). We also participated in trivia sessions. After one of them, I overheard a British woman on the elevator say that the trivia was very America-oriented. That was true. Half of the questions revolved around U.S. pop culture. This is in contrast to trivia on our recent HAL cruise, where the questions did not favor passengers from any one country. They had to do with geography, science, history, classic books and music, and general knowledge. There were enough passengers from countries in Europe and Asia on the Summit cruise so that the trivia should have dealt with more universal subject matter (and I say that as an American who did well at trivia). One area of improvement I could suggest for Celebrity is to offer a sign-up sheet for people interested in playing board or card games so that they can make contact with others on the ship with similar interests, as both HAL and Azamara do. All in all, we had a wonderful time on the cruise, enjoyed the food and our fellow passengers, and look forward to our next cruise on a Celebrity M-class ship, which we much prefer to the larger S-class ships. Read Less
2 Helpful Votes
Sail Date: January 2019
This was such a wonderful cruise. The service was excellent. The food was great. The cruise critic group was such fun. It was very port intensive. The weather and the sea were perfect. We dined at Qsine and Tuscan Grille. We also ... Read More
This was such a wonderful cruise. The service was excellent. The food was great. The cruise critic group was such fun. It was very port intensive. The weather and the sea were perfect. We dined at Qsine and Tuscan Grille. We also took the cooking class in the Tuscan Grille on the last day. It was fun and the food was delicious. We ate it for lunch while the staff poured endless wine. i got some great cooking tips. Loved the Solarium with the Thelassotherapy pool. On many ships, those cost extra. There are 6 awesome hot tubs on the ship. The Summit is going into dry dock for a refurbishment. I bet iot will be impressive. . This was our first cruise on Celebrity, and we were favorably impressed. It will not be our last one with Celebrity. This was about our 20th cruise. Very relaxed atmosphere. The ships staff all seemed to care that we had a good time. Read Less
2 Helpful Votes
Sail Date: January 2019
Everything leading up to the cruise & all of my plans turned out to be a nightmare including my mothers plane flight being cancelled at 3:30am the day we were to fly & had to get her a new ticket! All that changed when we got to ... Read More
Everything leading up to the cruise & all of my plans turned out to be a nightmare including my mothers plane flight being cancelled at 3:30am the day we were to fly & had to get her a new ticket! All that changed when we got to the open arms of Celebrity........& BOY DO I MEAN OPEN ARMS!!!!! From the moment you walk into the building until you are shaking the hand of the cruise director & the officers dis-embarking you are coddled, you are loved! First off I want to straight up say this. Celebrity is the most incredible righteous honest easy to deal with cruise line & business to do business with ever!!!!!! I won't go into details out of respect for them but they cost themselves $$ M$O$N$E$Y $$ by giving it back to us & flipping some things around to OUR benefit. WHO does THAT NOWADAYS???!!!!! My daughters & I are sailing Royal March 25th & we bought a dining package & had to select a time to eat. I can't even change ONE TIME to 6:30 out of those nights to make a special event, just saying....sister company too. It doesn't really matter at this point because of the total refurbishment within days but I have to comment, yes if I looked under a microscope I could pick up on reflections of repaired damage from some immature moron. Honestly the ship is gorgeous, immaculately clean & awesomely looked after. I understand the group after us had some mechanical issues with thrusters. Anything in the corrosive salt water gets damaged, it's just a fact plus wear & tear on anything used as much by so many people like it is on that ship is expected. Being a Cruise Critic member I also want to give prompts to Sorin Manager of the deck 10 main Buffet & of the specialty Dinners "Grilling under the Stars" & both Specialty restaurant maitre d & their assistants for Qsine & Tuscan Grill. They not only ALWAYS had EXCEPTIONAL food & I mean EVERYTHING all the time!!! They also accommodated a group of up to 25 of us & worked us VERY nice discounted deals. When we went to eat it was how many of each would you like & how would you like that prepared, it was perfect every time!! Being a foodie I can definitely agree Celebrity is a step up when it comes to chow time ALL DAY LONG! Main Dining Room: Food again ALWAYS EXCELLENT!! We had Supel whom his mom should have named SUPER, but we called him Supel with an L for LOVE cause that is all this man did was bring us love. His assistant Sebastian would show nothing but joy as he gladly removed the plates & helped deliver the goods. These two were so on top of their game that it got me to thinking what they might be required to have to do to pass the interview process, like remember 200 names, what they like to eat, can't eat and what they like for desert, & what to drink along with their children's names IN FIVE MINUTES. Once again how many of each & how would you like them prepared. They always had a suggestion for the best meal so i always got that one too, they were ALWAYS right. Lobster tail night... Kept em coming! I had eight Hehe! They aren't small either. YUM! Cheesecake caramel topping a must. Escargot everyday. Shrimp Cocktail everyday. Entertainment was off the hook!! Finally the comedian used not only the F word but we could have sex jokes and a normal Comedy performance!! If you've ever cruised Holland America with me you'd know what I mean. Don't get me wrong very luxurious very upscale very nice too PROPER for me! Only do them for itinerary & after Celebrity probably never again. The house band consisted of very gifted individual performers placed together to create a band. The skill & gifted levels of these performers were incredible like Chris the acoustic guitar playing singer I would sing along with occasionally at the top of the atrium stairs every evening, whom also opened one of the grand performances one night. Very gifted young man! Main house band consisted of a group that totally rocked the house!! this lil girl and this drummer could sing oh boy THEY BRING IT BOYS & GIRLS!!!!!!!! The guitarist is UNBELIEVABLE!!!!!!! Two little gals playing violin are OFF THE CHARTS!!!! Football being very popular on our cruise with College bowl games & NFL playoff games over two weekends was made to be a total blast in the Casino Sports bar - WHAT AN INCREDIBLE PLACE! Bars Lounges: Went up to the front up on top to the main bar a few times for band performances on theme nights. Definite fun & where to go if you wanna get your boogie on & dance. Also where your M & G will be for Cruise Critic with many of the officers showing up including the captain. We had 96 Members in our group I believe on this cruise. It was the most wonderful group of my life & we had the best day ever chartering the Kata Mambo Catamaran in Martinique!!! A MUST DO!!! Contact VIRGINIE!!!!!! BEST DAY EVER!!!!!!! FOOD, OPEN BAR ALL DAY!!! SAIL WITH DOLPHINS & SNORKEL!!!! UNDER $100 US anyways back to bars lol got excited there again, wonderful fun!!!!! Our tight CC group of maybe 15 inc some new friends we met hung out continuously at the Martini bar which is frozen on the whole surface of the bar. Very neat Very fun place to hang out for sure!! PREMIUM LIQUOR PACKAGE A MUST got a screaming deal on the upgrade on Black Friday. Had the alcohol package as a perk. You can't believe how good you can drink and how well they take care of you! People whom have said you can't get a drink or you had to wait, BS! I would walk up they would say Monkey Shoulder Mr. Chad?! Keisha the BEST OF THE BEST whom worked the pool bar all day & the casino bar all night specially got me a bottle purchased & delivered to the casino bar so I didn't have to keep walking the length of the ship to the only bar that had it. Marlon outside at the pool bar was quite a personable young fellow from Jamaica. He was all bout the guests but Keisha is the STAR of the cruise as bar tenders go for sure and a close second goes to the new blonde girl on first contract at the Martini bar who definitely earned her wings on this cruise & Keisha's assistant at the casino bar was a decent young man too. The lady working the coffee bar is really pleasant & one young personable gentleman really stood out here as well one morning but I failed to get his name. I could never forget my wonderful exceptional beautiful polite kind incredible ladies Guest Relations Officers Emma & Stephanie down at the main office. Always pleasant always helpful & completely wonderful!! As I said earlier the best ever to do business with!!! These two ladies along with other officers whom signed a photo captain included, sent me a card thanking me for being the best guest possible and the finest bottle of wine I have ever tasted from Celebrities private reserve. I would like to state clearly that I nor my mother are anyone special. Celebrity just rocks! They also sent us invites to the sail away in Antigua on the HELIPAD! We were in a regular Oceanview room with two twin beds!!! I am an almost double digit cruiser having even been in an owner suite and only have I ever seen a helipad through a window! lol! Doesn't matter if you're on the ship or call into their office you get the same incredible wonderful attitude & treatment which is very easy to deal with. They truly do business the old fashioned way!! They EARN it!!! I do want to also take the time to mention a man that had a very important job though some would not think so, a man whom made an impact on most people every day in the morning & early afternoon, a man whether you knew his name as DONOVAN or not. I am almost sure that you heard him singing & were most likely greeted by him on the 10th floor before entering the pool deck or the buffet. Donovan was in charge of giving a squirt of antibacterial lotion to everyone. There were many with this duty but this man was different he gave a shot of love & joy & positive energy with every squirt of antibacterial jelly EVERY SINGLE SECOND OF EVERY DAY!!! My hat is off to this man & he deserves a promotion so big he needs a couple of days off to absorb it. Seriously everywhere you looked as well as everyone that you dealt with treated you wonderfully!! They remembered your name plus tons of things about you including children names interests etc. Every time I think of Celebrity Summit I just wanna get back on it!!!!! I do want to let you know that we were the group to close down the bar, the group to make the band performances & the group to get the party started & keep it going. Moral of the story I guess is if you set on your fanny on the outside looking in you might not have as much fun as we did taking advantage of all of the wonderful party tools & atmosphere Celebrity provides! Best cruise of my life! Thank you to Celebrity. Thank you to all of my new cruise friends as well. Don't hesitate to book Celebrity & or book the Summit TODAY!!!! Read Less
3 Helpful Votes
Sail Date: January 2019
We are relatively new to cruising and we have just completed our third cruise. We have only travelled on Celebrity and we have completely enjoyed our times on the ship. This was our longest cruise (12 days Southern Caribbean) and this was ... Read More
We are relatively new to cruising and we have just completed our third cruise. We have only travelled on Celebrity and we have completely enjoyed our times on the ship. This was our longest cruise (12 days Southern Caribbean) and this was our first time in a Suite. We booked this trip on board over a year ago so there was plenty of time to plan and look forward to the cruise! When we originally booked the trip we lived in Atlanta. We have recently moved to South West Florida so I will say there is not much difference between the temperatures in the Islands vs South West Florida. We would probably not go on a cruise in the Caribbean again that was that long just for that reason. The Summit is going to dry dock soon so we were a bit concerned about the ship being run down and I had read some reviews that were not very favourable regarding the service. We experienced no issues at all with the service. We stayed in 6131 a Sky Suite with a bit of a larger balcony. Our butler Hommer and cabin steward Jesus could not have been more accommodating. Since it was our first time in a suite we had no idea what to expect. The service and perks of having a suite were amazing. I understand this is quite an additional expense but we cannot get over just how wonderful the whole experience was. We have already booked two more cruises! We did see a little rust on our deck and some of the furniture looked like it has seen better days but from what I understand after the Summit is stripped down to metal and redone it will be amazing. While on the ship we ate most of our meals at Luminae and thought the food was very good. Even better than the food was the service! We also had a couple of meals at the specialty restaurants and found all the dining options to be very good. We did do a couple of the shows as we like the comedians but really are not much for the singers and dancers so I cannot comment on those shows. All in all I would say we LOVED our cruise and we are already counting the days until we go to Alaska in August! Read Less
1 Helpful Vote
Sail Date: January 2019
1st time on Celebrity- wonderful experience. The good- fast and smooth check-in and boarding, room available quickly.The ship is immaculately clean. Older ship but in excellent condition. Food food food everywhere, all the time. ... Read More
1st time on Celebrity- wonderful experience. The good- fast and smooth check-in and boarding, room available quickly.The ship is immaculately clean. Older ship but in excellent condition. Food food food everywhere, all the time. Excellent food at every venue.Service was excellent from everyone we came in contact with. Disembarking and re-entry fast and smooth. The bad- cost of drinks ridiculously high, and the cost of a drink package ($79 pp per day x 12 days) out of this world. Not to mention the 18% "tip" that is added to every drink. Celebrity nickel and dimes you to death- extra cost for everything. Sodas, coffees, beer and wine etc etc etc it never ends. Internet- another ridiculously expensive add-on. $27us for an hour? get real. And gone are the days when you could use a ship computer for a few minutes for a small fee. Now you need the mega expensive package to do anything. Laundry service- another ridiculously expensive add-on. Shows- too many no-name singers, magicians, comedians, not enough actual singing and dancing "shows". Music- zero Caribbean Island theme or music anywhere. No steel drum band onboard. There were 2 live bands, both played very old music, short performances, low quality singers. Disco never played music newer than 20-30 years. Overall Celebrity provides an excellent cruise experience. Food and service fantastic. Average age on our cruise was probably 60, mostly retired grandparents and a few young people. Saw very few singles. Saw very few kids. This is not a dance and party cruise. We had the opportunity to meet several of the guests and they were all interesting and well mannered people. Read Less
Sail Date: December 2018
Upon finding my cabin, Pam our room steward literally ran to introduce herself and open our door and informed us that we missed the safety drill but there was another opportunity to catch the safety instructions given to each passenger. ... Read More
Upon finding my cabin, Pam our room steward literally ran to introduce herself and open our door and informed us that we missed the safety drill but there was another opportunity to catch the safety instructions given to each passenger. Once we got settled and went to dinner, we asked our Maitre D to move our time from an early seating to a late seating. He told us (there were two rooms in our group) that he would have our new table & seating time available on the following night and it was as he said. Once we got back into the hallway to retire for the evening, Pam appeared again, eager to open our door. Our Servers, Ritesh and Wilson were the Absolute Best!!!!!!!!! If there was a higher score that I could give to them, they would get the highes score possible. Mladen did everything possible to make my cruise memorable. I had a hiccup with an onboard credit issue with my cruise agent, who booked the cruise for me. He told me he would allow me to call them at Celebrity’s expense. Long story short, he sent a small cake and a bottle of wine to my room... which made everything alright. I had a great cruise thanks to the staff. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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