4 Helpful Votes
Sail Date: September 2018
This was a 14 day cruise out of Bayonne, NJ. We paid about $2300 pp for a window cabin (#2002). (We scored pre-paid gratuities and a $350 onboard credit!) The up-charge for veranda cabins can vary from practically nil to nearly double ... Read More
This was a 14 day cruise out of Bayonne, NJ. We paid about $2300 pp for a window cabin (#2002). (We scored pre-paid gratuities and a $350 onboard credit!) The up-charge for veranda cabins can vary from practically nil to nearly double the cost of a window cabin. This cruise trended toward the upper end so I opted for a the window. I figured it would be too cold to sit out anyway – I was wrong. We had unusually warm weather from day 3 through day 10. Check-in - Easy. Buses park close to the terminal and cars pull right up like an airport. Porters took our luggage and I drove a hundred yards to a clean, modern garage. It's large enough that reservations are unnecessary. Cost is $20/day which includes all fees and taxes. By the time I locked the car and walked to the terminal, the luggage was on it's way and my wife was in line with our boarding passes. We were on board in 30 minutes but spent an hour waiting for the staterooms to be ready. The Ship – Summit is seventeen years old. Her age is apparent in the design. Smaller flat-screen TVs are set into an angle cabinets that were obviously designed for a CRT. Separate restaurants were carved out of corners of the main dining rooms. She was clean and well maintained. On arrival, our cabin thermostat was stuck on freezing. I called the service desk and a tech arrived in 30 min. Another 30 min and the system was working normally. Good response. Our Cabin – Summit's cabins run about 170 ft^2. Verandas add about 40 more. The décor was dated, the desk very small and somewhat less storage than I'm used to. There were only two 110v outlets, both at the desk. Beside them were two 220v outlets so if you have something (e.g. an elec. razor) that can run on either, bring a converter plug. There were nine lights in the ceiling but all on a single switch. You can't see onto the closet without lighting the whole cabin. That can be awkward. There is a mini-bar refig. We removed the overpriced contents and stocked it with our own water and diet coke. Our cabin steward was a delight, probably the best we ever had in a dozen cruises. Additionally, she fawned over a picture of our grand kids she noticed on my laptop screensaver. Max points there! Dining – Like many ships, Summit offers premium restaurants for an additional charge. Sushi on Five (Japanese) Tuscan Grille (steaks & Italian) and Qsine, (defies an simple description). We went to the Tuscan Grille ($45pp) one evening. It was absolutely top notch. There are two private dining venues, one for those in suites, the other for Aqua Class passengers. Suite passengers also have their own lounge called Michael's Club. Celebrity seems determined to return to the days of 1st, 2nd & 3rd class travel. For those of us traveling in steerage :-), early seating is 5:15pm; second seating at 8:00. Meals were typical cruise ship fare, a lot of stuff I couldn't pronounce but it was very good. Our waiter and busboy were attentive and prompt but our food was sometimes tepid. The cafeteria on deck 10 was good but nothing special. A wide variety but not up to the standard of the dining room. Tables were hard to come by on sea days. The obligatory grille near the pool offered burgers, hot dogs and fries. I've seen much better on other ships (Celebrity & others). Entertainment – The ship's contract entertainers were quite good. Celebrity typically hires talented young people who sing, dance and do frightening acrobatics from a thin cable. The short-term entertainers include singers, magicians, comics, etc. and were also good. The in-cabin TV programming was disappointing. I'm used to seeing a decent selection of movies available to watch. They offered a few newer flics but for $15 a pop. Even the in-house channel was a flop. On other cruise lines, I could view most lectures and seminars and check out the daily menus. Not here. Activities – There are a host of events to occupy your time. Bingo, trivia & poker, along with dance & fitness classes are available every day. Lectures subjects include art, cooking, history and travel. There are two pools, one covered, one open. The pool attendants did a good job clearing empty loungers; chair hogging was minimal. Excursions – Like most cruise lines, these were expensive. Unlike other cruises where a variety of private excursions were available at the pier, these ports had very few non-celebrity options. We booked five excursions. They varied from so-so to very good. One serendipitous feature was a lack of those annoying 30-45 min stops at tourist traps common in Europe and the Caribbean. Summary – A good cruise on an older but well maintained ship. The median age of passengers was probably 75. I’m sure much of that was the timing but I suspect even when school’s out Celebrity still attracts an older crowd. If you don’t mind the occasional passageway pile-up behind a scooter or queuing up at while a wheelchair negotiates the gangway, or if you’d like to avoid hordes of teenagers at the pools, Celebrity is a very good choice. Read Less
3 Helpful Votes
Sail Date: August 2018
I chose this cruise mainly because I have sailed with the company before but that was several years ago, so I wanted to see how the company has changed over the years. Since my last cruise 10+ years ago with the company, the company ... Read More
I chose this cruise mainly because I have sailed with the company before but that was several years ago, so I wanted to see how the company has changed over the years. Since my last cruise 10+ years ago with the company, the company (Celebrity) is still very good but it has gone slightly downhill since then. The prizes for contests aren't the same, and there was no grand buffet or even an ice sculpture in sight. The company is going for "modern elegance" but they don't even have the towel animals that a lot of people (myself included) love. Overall though, I loved the cruise. I had cruised with Carnival last year, and I had a terrible experience with them. Carnival was very disorganized and the ship could have used some refurbishing. This was not the case with The Summit, which was well-maintained (and is getting a "mani-pedi" when it goes into dry dock next year!). Celebrity was also very organized with everything from embarkation to disembarkation! Read Less
Sail Date: August 2018
Embarkation was seamless. Arrive after 11, and it’s a walk on. We used handicap to disembark. The helper was pleasant and made it easy. The cabin was clean but worn. Plenty large enough and the stewards were very attentive. ... Read More
Embarkation was seamless. Arrive after 11, and it’s a walk on. We used handicap to disembark. The helper was pleasant and made it easy. The cabin was clean but worn. Plenty large enough and the stewards were very attentive. In Aqua class, all meals were in BLU restaurant. They have a good selection, and we found no Ned for specialty dining. The staff was great and the wine steward was very knowledgeable. On the first morning, room service was disappointing, but was corrected the next day. Used the gym everyday. It was good. Everything I needed. We’d seen the shows before, so we enjoyed them as expected. We did no shore excursions. We have family and friends on the island. But the selection was good. If time allowed, I would have done the bike tour. Let me start with "I really like Bermuda", but you need to understand that, after the below, it's now a love:hate relationship. And, I firmly believe that Bermuda Tourism and the Dockyards Management don;t care at all about the tourists. Let me walk you through it. We had a nice day with family and friends in Hamilton. Great Grandma was with me, and she is 93 (a spry 93). So we had lunch and then took the ferry back to the Dockyards, landing around 4:00. And now it'll all go wrong. First, she needed a bathroom. There is one public bathroom that I had to ask directions to, since it isn't well marked. It's between 2 buildings, recessed in an alley behind a restaurant. Oh, and it's not Handicap Accessible. And, it's 20-30 yards in the wrong direction, assuming on a cruise. Next, it's 90+ degrees, and I wanted to get her some shade and water. At 4:00, there wasn't any where to find a bottle of water. I can find fudge and run swizzles. But a bottle of water... not so much. No public fountains. So, we decide to go back to the boat. There is usually a nice shuttle that runs right to Celebrity from the ferry area. But, there is a one year (never be done in a year) upgrade to the docks by Celebrity, so the shuttle isn't running. They told me there is no place to turn around. I suggested the parking lot where the paid tour buses turn, but nope (I guess the free shuttle vs. paid bus conflict went to the buses). So we had to walk. We though we'd bench hop. But the benches are metal in the sun, with not a hint of shade. And once you get 1/2 there, there are no benches. A little shade, if you can stand. I now have an exhausted, thirsty senior, but I can get help from the ship, since it's on the other side of customs. We get through customs and into a shade area. Where i can get here water and cold compresses. But, the ship attendees seeing her distress stood there mute. I had another passenger go get the wheelchair. Which they finally got. Even then,no one offered any thing outside, I'll help you get to the room. A lot of water, shade and rest, and she recovered enough to eat, and spend the next day relaxing on board. I complained vehemently to Celebrity who told me they could do nothing, since it was BTA's responsibility. If it was costing my company money, I'd have found a way. And, I got caught up in the assignment of blame cycle. So, I'm blaming everyone. What could they have done? Added 6 benches with shade and some shade to the one already in place. That wold take care of 1/2 of the issue. Water misters are cheap and would provide cooling. I mean this in not a third world vacation or country. The tech is there and cheap. It is a lack of caring and will that causes these issues, So, there you are. We're avoiding Cruises and the Dockyards until I'm can see some resolution. But right now, all I can say is Bermuda/BTA doesn't care about their tourists. Go somewhere else. Read Less
Sail Date: August 2018
This was our first time on Celebrity. The Bermuda destination, not having to fly, perfect time of year and price were all a plus in making our decision to book this cruise and we were not disappointed!! Leaving and returning from ... Read More
This was our first time on Celebrity. The Bermuda destination, not having to fly, perfect time of year and price were all a plus in making our decision to book this cruise and we were not disappointed!! Leaving and returning from Bayonne was easy, check in and out was smooth, no issues. Staff was very accommodating from our steward, to waiters,bartenders and general all around crew, they always had a happy greeting. Good for customer service! Yes, she is an older boat but we found no fault in her cleanliness, maintenance and maybe lack of glitz, that is so appealing to others. Food was varied and plentiful both at buffet and main dining room. Patrick, the cruise director, kept everyone busy with many activities that you could join or not. We enjoyed the comedians Michael Wilson and Carl Banks. The Frankie Valli “December 63” tribute group had everyone singing and using happy feet to keep up with the beat! Royal dockyards has changed dramatically since our visit in the early 80’s. Bermuda tourism did a grand job in transforming this area into a pleasant shopping and historical site. It’s very clean, civilized, locals are helpful ,friendly and there is easy access to the Hamilton and St George Ferries.We did both and enjoyed the ride and time off in these lovely areas. Didn’t visit any beaches, felt they would be too crowded with both NCL and Celebrity in port..next time, we will return. The only excursion we tried to book was a sunset catamaran ride but it was sold out, book it early or before you leave, heard it was nice! We did everything else on our own. Our interior room was comfortable and clean. Browsed through the many ship stores but shopping was not essential for us. Think about purchasing a beverage package - just water, beer and wine really add up! As almost the last cruise before school reopening in our area, there were quite a few families aboard. It was delightful to see them all having such a great time. The rest of us 70+ ers rounded out group and we were happy as well. Just do it!!!! Read Less
1 Helpful Vote
Sail Date: August 2018
This was my birthday cruise chosen because it went to Bermuda, one of my favorite places. Also the itinerary included 2 nights and almost 3 full days in Bermuda, the longest of any cruise I have taken to Bermuda. We drove to the port ... Read More
This was my birthday cruise chosen because it went to Bermuda, one of my favorite places. Also the itinerary included 2 nights and almost 3 full days in Bermuda, the longest of any cruise I have taken to Bermuda. We drove to the port from NC and stayed at the Town and Country Suites using the sleep, park, and ride option. Shuttle to and from the ship by the contracted shuttle company was smooth and efficient. Embarkation and disembarkation at Cape Liberty was the smoothest I have ever had. Crowd control was excellent and we moved on and off the ship with ease. Our cabin was 3064 and was adequate in size and storage. It was forward of center on the starboard side and was very quiet. I liked the night light in the bathroom which most of the newer ships have. This allows one to visit the facility in the middle of the night without turning on the bathroom light and waking your spouse up. Enforcement of the dress code in the main dining room is inconsistent. Most people in shorts were walked straight to their table. I only saw one person turned away for wearing a tank top. Either enforce the dress code or do away with it! We could not get our preferred traditional early dining seating arrangement this cruise so we decided to try out select dining. It was a disaster and we won't do that again. The first two nights were memorable for the very long lines waiting outside the dining room for seating--and we had reservations! Our reservation those two nights were for 5:30, but it was after 6pm before we were seated both nights. No reservations were available any night between 5:30 and 8pm so we usually opted for 8pm. The sign outside the entrance clearly stated those with reservations to one side and those without to the other side, but the staff consistently told people either side was ok causing further confusion. Aside from the long lines, the service and food was very good. We ate on night at the Tuscan Grill and the experience was very good, much like it used to be in the main dining room. Our food was excellent and the service was excellent! Entertainment in the main theater was outstanding. The Celebrity singers and dancers are very talented and gave 3 top notch performances plus two additional short productions in the Revelations Bar. Since we had been to Bermuda 3 times before, we did not take any shore excursions but did everything on our own using the 2-day ferry/bus pass. We spent the first day at the beach (Horseshoe Bay) and at Hamilton. The 2nd day at St Georges, the crystal caves, and Swizzle Inn. The 3rd day at the Kings Wharf and snorkel beach. Read Less
Sail Date: August 2018
With all the gigantic ships getting all the buzz in recent years, it was nice to sail a smaller ship, and still have more than enough activities, food, entertainment, and whatever else any other ship offers. Benefits of smaller ship: less ... Read More
With all the gigantic ships getting all the buzz in recent years, it was nice to sail a smaller ship, and still have more than enough activities, food, entertainment, and whatever else any other ship offers. Benefits of smaller ship: less walking around, less memorizing where everything is, easier to find family/friends, seeing familiar faces over again, and less crowds (yes, its LESS crowded thanks to fewer passengers). Not having to wait in line for breakfast for 15 minutes to get a waffle was much better than any other cruise I've been on. The ship looses a star for a few things: (1) the Buffet food was really hit or miss. One area of the buffet, and I get delicious asian chicken; another area of the buffet I get something that looks like chicken but is basically rocks. (2) The wait time in the main dining room was just too long. I don't know if this is me being spoiled by fast-paced NYC restaurant workers, or something was just wrong. On formal night, I think we watied 45min-1hour for entrees, and 45min to get into the restaurant without reservation (the people with reservations were also waiting a long time, somehow). So in the interest of not loosing valuable cruise time, sometimes I had to settle for doging ridiculously dry meat at the Buffet during dinner. (3) Perhaps most importantly, we did not know walkie talkies with multiple channels were not allowed on board, so our walkie-talkie plan of avoiding the purchase of an internet plan (something like $25 per night, per person) failed. If you plan on using walkie-talkies, make sure you get one without channels (we were told this was called a "straight walkie-talkie", although I never heard of such a concept). As a result, we ended up coughing up over $600 for internet for 4 people on a day trip (because that's just how my family is... impossible to find otherwise). Two more EXCELLENT things: Cheesecake!!! On deck 5, just keep grabbing cheesecake and other delicious deserts until they run out... all included in your cruise price! This was not something I had seen on other cruises (RC and Destiny), so it was a huge plus! HOT Apple Crumb Cake!!! In the main dining room... the unthinkable happened: a dessert that beats Carnival's infamous Chocolate Melting Cake! Sadly, this hot apple crumb cake with ice cream was removed from the menu for the rest of the cruise! Celebirty cruises absolutley should have this as an everyday menu option! Possibly the single most delicious things I have ever tasted. In short, I do recommend this cruise: Adults and family trips (not so much for small children). Sad to see this ship being taken out of service, but hope the new one will be even better. Read Less
3 Helpful Votes
Sail Date: July 2018
Traveling from Souh Jersey with my family for the first time to Bermuda for the last July cruise, the cruise was amazing. We stayed on the 3rd level and were near the center of mostly everything we wanted to be by like the casino, martini ... Read More
Traveling from Souh Jersey with my family for the first time to Bermuda for the last July cruise, the cruise was amazing. We stayed on the 3rd level and were near the center of mostly everything we wanted to be by like the casino, martini bar, Rendezvous Lounge,.We had met all kinds of people from New Jersey or New York, even out on the west coast and all over the world, everyone was there to have a great time and always had a smile on there face! It was amazing it both that aspect and the scenery. Mind you the shows and performers the Celebrity Summit production staff had to offer were amazing as well! Stopping by Horshoe bay and Church bay or off the ship at night for some dancing! I will definitely be taking another cruise with the Celebrity Cruises in the near future and hope to meet even more people to share an amazing experience with! Read Less
1 Helpful Vote
Sail Date: July 2018
We sailed to Bermuda on the Summit two years ago and enjoyed the experience. We decided to do it again. We liked the ship, and Bermuda, and Cape Liberty is a short drive, which made it very convenient and more affordable. We arrived at ... Read More
We sailed to Bermuda on the Summit two years ago and enjoyed the experience. We decided to do it again. We liked the ship, and Bermuda, and Cape Liberty is a short drive, which made it very convenient and more affordable. We arrived at Cape Liberty quite early, some time after 10:30, and we were checked in and boarded in about 15 minutes! They were ready with champagne and our rooms were available at around 1:30. This was the best embarkation we have ever experienced. The ship, which is going into dry dock early in 2019 for a complete makeover, is still very nice, but is showing a little wear, particularly in the staterooms. We took an interior cabin for the first time, and aside from not being able to tell day from night, it was fine. As previously in Celebrity, the Celebrity-done shows were fairly lame, but the performers were extremely enthusiastic and hard working. If given better material, several would shine. Performers brought on board were much better. The food both in the buffet was quite good overall. My special meal request was handled extremely well in the dining room every night. The open seating has not improved much or at all. Requests to share with people were not handled well, or at all. Too often there was an incomplete table, or we were told there were no shared tables available, so we were given a table for two (we struck up a conversation with the other two-top next to us). The times we did sit with other people were quite enjoyable and we made some new friends. Our experience with this type of seating was much better on Princess. Pool area is crowded, but that’s not surprising. Plenty of activities if you want to partake. We enjoyed the three days in Bermuda. However, we did not realize two of the three were holidays, and much in Hamilton and St George was closed. Still, we enjoyed. Just be aware. For the disembarkation, we received a late departure luggage tag, and I went to guest services and changed it to the earliest with no problem. We got off the ship, found our luggage and went through customs and immigration in a very short time. I think this, too was a record. I recommend the early time. With 2500 guests and about 1000 crew members, this is a much smaller ship than some of the others, but no less enjoyable. I look forward to cruising on the Summit again and anxious to see what they do with it. Read Less
1 Helpful Vote
Sail Date: July 2018
Bermuda is always beautiful. I have sailed into Bermuda many times. I have also flown in and stayed. I am elite plus on Celebrity. I cruise often. This was my 4th cruise in 2018., 2nd on Celebrity. This was the 7th time that I have ... Read More
Bermuda is always beautiful. I have sailed into Bermuda many times. I have also flown in and stayed. I am elite plus on Celebrity. I cruise often. This was my 4th cruise in 2018., 2nd on Celebrity. This was the 7th time that I have cruised on the Summit. Despite some obvious wear and tear, the beautiful Summit is still a great ship. We chose Aqua class for the first time. We loved dining in Blu. The Blu venue is elegant and quiet. There were mostly small tables. Despite not taking reservations, we never waited for a table. Our waiter, Natalia, was a gem. She was very attentive. Her suggestions were much appreciated. The food choices were interesting, delicious, and a nice change from the MDR menu. If you wanted something from the main menu, you could order it. The service and food presentaion were topnotch. On the few times that we ate lunch in the MDR or buffet, we were disappointed. The food map and signs never matched up. By the time you find a table and go in search of food, the hot food was cold. Often the lines were annoying. It would be nice if Blu were open for lunch. When we checked in, we were told that we could get lunch in the MDR. When we went there, we were told that it was only for concierge class. We have dined there many times on embarkation. Seemed odd. Isn't Aqua class an upgrade from concierge? Also, as elite plus, couldn't we eat lunch in the MDR on embarkation day? It wasn't a very nice start on a cruise. Our cabin was on deck 11. It was very quiet. The interior was in good shape. Everything was clean and worked. The bathroom was nice. It has glass doors and multi-jet shower. Our cabin steward, Francisco was attentive. Our veranda had no overhang. When it rained, the veranda collected water. It did not drain. On our first day in Bermuda, our veranda was scheduled for maintenence. We spoke to guest relations and asked them to fix the drainage problem. Supposedly it was fixed. However, the next time it rained, the water did not drain. We had a pool with waves on our veranda. We called it our Aqua Alta cabin. The water was deep. Aside from that, the cabin was good. We were a bit surprised that we only got 2 small bottles of water in our cabin only on the first day. We drink a lot of water. We requested water instead of the ice tea. A pitcher of water replaced the ice tea. As elite plus, we could get unlimited specialty coffee or tea. It would be nice if it included bottled water. Entertainment varied. The guitar player was good. The comedian, Sheridan, was very entertaining. The Divas 3 were very enjoyable. The production shows were a disappointment. the old production shows were better constructed. We enjoyed the music on the pool deck. Pool deck was crowded. We never had a problem getting a chaise in the shade. We enjoyed the Captains Club events. The host, David was charming. We also noticed high visibility of the Captain, hotel manager, cruise director, etc. they were there to welcome us onboard and say goodbye at disembarkation. They thanked us for choosing to sail on the Summit. They projected a sincere interest in making the cruise excellent. We did not eat in the specialty restaurants. On our previous cruise in March on the Millenium, we enjoyed lunch in Tuscan and Qsine. Both were only open for dinner. Since the food in Blu was excellent, we found not reason to dine in Tuscan or Qsine. Sushi isn't our thing. Everytime we passed by Sushi on 5, it seemed empty. Miss Bistro. I really liked their crepes. Indulgence is gone. Disembarkation was terrible. On the online checkin, I selected to disembark at 8. We were given tags numbered 6 and told to wait until in public rooms. We vacated our cabin and then waited almost 2 hours before our number was called. Once in the terminal, we found our bags and then waited again. There were only 3 customs/immigration agents checking. Luckily, we didn't have a plane to catch. Not the best way to end an otherwise pleasant trip. Read Less
Sail Date: July 2018
Where should I begin? This review is not meant to disparage any of the very hard-working Celebrity Summit staff as we found the staff to be nice, friendly and hard working. Embarkation Port Bayonne: Easy, the lines move fairly quickly ... Read More
Where should I begin? This review is not meant to disparage any of the very hard-working Celebrity Summit staff as we found the staff to be nice, friendly and hard working. Embarkation Port Bayonne: Easy, the lines move fairly quickly and efficiently. We saw some the Celebrity staff identify “older” clients in the line and move them to the lines for suites and “upper-tier level” guests to reduce the wait time which we thought was a nice thing to do. *Note taking a car from Manhattan to the port is always a risky proposition as the traffic can be smooth sailing or quite congested. This time, leaving on a Sunday, the traffic was pretty smooth. For the adventuresome person I would suggest taking a train from Manhattan to Newark and then taking Uber or something like that to the pier, way cheaper and potentially removes the risk of traffic delays. The Summit: Ship- Very much in need of refurbishing. Lots of visible rust and or freshly painted rust. Worn carpets, worn furniture. The ship is very understated in decoration so if you are expecting something to compare with newer more modern ships it does not compare, nor does it try to compare to be fair. Lots of wood and what I would say muted decorations. Stateroom: Veranda 9th deck forward. Size, the room was average in size with plenty of storage. I only found 2 US style normal plugs for electrical devices on the desk in the stateroom. The 9th floor balconies have an extending hangover roof from the 10th deck above that is nice to provide shade and cover from rain. However, I believe it makes it noisier, as the sound from the waves below are reflected by the steel ceiling back to the open balcony. Unfortunately, our room had a terribly musty smell as well as many of our neighbors. We called to see if we could move rooms but the ship was full. We would have gladly taken even an inside room to get away from the smell. Celebrity did attempt to clean the room again but we determined the smell seemed to be coming from the ventilation rather than any fabric smells. Finally, they offer us a scented room wick which only sweetened the musty smell. Celebrity did also send us a bottle of wine for our inconvenience. Bottom-line, they tried but there was not much I think they could do. The bathroom was a decent size however; as another sign of the ships age, the silver around the edges of the mirror has dissolved leaving an ugly edge around the mirror. Not a big deal but you would not like it in a decent hotel room. Cleanliness: I give it a mixed score. Though hand sanitizers are visible everywhere, there was spotty enforcement on using them. By comparison, our most recent trip on the Anthem of the Seas, you could not enter the buffet areas without someone visibly directing you to wash your hands. Only a couple of times on the Summit were we meet by someone squirting you a fresh dollop as we entered the buffet. Many times, we found the sanitizers to be empty. Additionally, I found the public men’s restrooms to be quite smelly. (Possibly, I do not know, if it may be caused by low volume water volume urinals to conserve water????) Staff: I found it nice that the captain and several of his staff took the time to visit us at the cruise critic meet-and-greet. Also, I think of the 15 plus cruises we have been on the captain was the most visible on this cruise as I have ever seen. Our cruise director was excellent and the staff was friendly. Food: I am probably not a good reviewer here as we only ate 2-times in the main dining room. We ate in the back of the ship every other meal. Only on evening 1 was the back crowded as every other night the back was nearly deserted with only a few people eating there. We guess it was because everyone liked the other food choices. The steaks I ate in the back were as good as the one-half inch thick New York Sirloin I received in the main dining room. Bermuda: We loved it. Felt very safe did not see a single person the entire time we were there begging or trying to get you to visit their store. We rented scooters and saw much more of the island than we think we normally would have. I believe you need to get out of the towns to see the very lush and tropical parts of the island. Public transportation is very good and affordable. We also jet-skied (highly recommend) and scuba dived (fair). Fellow Cruisers: A pretty good mix of ages and ethnicities. There were many younger couples and many with teenage kids. We definitely saw many people dress up for dinner and the evening shows. Entertainment: Very good for the smaller size venue and footprint that this ship has available. Debarkation: We opted for the self-directed luggage option. There was a very long line to leave the ship but it moved fairly smoothly and I would say we were off within 30 minutes. If you are in a hurry, us the porter service once in the terminal area as they seemed to take people to the front of the customs line. Value: A-Plus! We paid $949 for a guaranteed veranda room. Though I did not see the uniquely special service provided by Celebrity or participate in the fancier food (our choice) I felt we received a good value for our vacation dollars. I would probably look to try a newer more modern ship for our next Celebrity cruise though. Read Less
1 Helpful Vote
Sail Date: July 2018
This was our first cruise & couldn’t have enjoyed it any better....well if we didn’t have to go through the rocky waters from the hurricane that was in the Caribbean last week. I thought I would be terrified but actually enjoyed ... Read More
This was our first cruise & couldn’t have enjoyed it any better....well if we didn’t have to go through the rocky waters from the hurricane that was in the Caribbean last week. I thought I would be terrified but actually enjoyed every minute. The staff was unbelievably friendly & do anything to please. We were in Concierge room 8091. It was in a great location & very clean. The food was outstanding, especially in the MDR. We did try Tuscan Grill & weren’t impressed. Didn’t care for the appetizers but Filet Mignon was great. Could not have asked for a better cruise. We even visited Future Cruises & booked the same trip for next year. The ship is a little dated but I heard it will be in dry dock this year. Can’t wait to see the changes. Hope this year passes quickly. Thank you Celebrity for the great trip. Read Less
8 Helpful Votes
Sail Date: July 2018
My husband and I had trepidations regarding this cruise as we had read some discouraging reviews about the Summit that were posted recently on Cruise Critic. We had sailed on the Summit seven years ago on a cruise to Bermuda and we ... Read More
My husband and I had trepidations regarding this cruise as we had read some discouraging reviews about the Summit that were posted recently on Cruise Critic. We had sailed on the Summit seven years ago on a cruise to Bermuda and we were not highly impressed with that cruise. The furniture in the public rooms was a bit dilapidated, our cabin steward and his assistant seemed to be disinterested in their work and the main dining room dinners left much to be desired. However, friends had booked this July 8th cruise and asked us to join them. We did not want to disappoint them or their two children (ages 11and 8),so we booked a Conceierge cabin and hoped for the best. The Summit was sailing to Bermuda, our favorite vacation destination, so we thought that if the ship experience wasn’t stellar,at least we had an opportunity to revisit Bermuda. We were delighted and surprised to find that this cruise was one of the best cruises we have taken. Past cruises include Princess (Platinum level), Cunard (one transatlantic crossing) and NCL ( three and no more). Of course we enjoyed the company of our friends, but for the purpose of this review,I am focusing on our positive experience with the Summit and Celebrity. We arrived at the pier at Cape Liberty shortly after 11:00. A porter took our bags and we took our places on a short line to the check-in desk. After the check-in process was finished, we were prepared to sit in the priority seating area in the terminal to await boarding. We were surprised to be directed to elevators to the gangway and we were on the ship before 11:30 ! Although we were informed about lunch being served in the MDR, we headed to the Oceanview Cafe where we met our friends for lunch. Soon, we were given the go ahead to proceed to our cabin. We were in cabin 8052 (Deck 8 starboard). Again, we were pleasantly surprised to find our cabin clean, tidy and comfortable. The couch did show some wear , the carpet seams were a bit open in spots and there was some rust near the bathroom door, but we were expecting to see some wear and tear as the Summit is an eleven year old ship. The balcony was a comfortable size and it had a good overhang som we were shielded from too much sun. We enjoyed room service breakfast there every morning and also enjoyed sitting watching the ocean on sea days. Our steward,Alfredo, introduced himself and asked if we had any requests. We only asked for additional towels and ice daily. These requests were always fulfilled with a kind and pleasant attitude from Alfredo. His service was so prompt and considerate during the cruise, we gave him a extra tip on the last night of the cruise. During the cruise, we were pleased to see that all the staff members that assisted us were pleasant and helpful. While service in the MDR -Select Dining was very good, my DH felt that the portions were small and we often found ourselves in the buffet for an evening snack. We went to one show .Cruise ship shows are not my favorite as we have been spoiled with being able to see so many Broadway shows in NYC. I think the show on the second night was entitled Life. It was okay and we were pleased to see live musicians on stage instead of canned music. As on any cruise ship, the pool deck was busy. We did go one sea day morning around 8:30 and had no problem getting lounge chairs in the shade. We stayed there until lunch time when the area was really becoming crowded . The children enjoyed the pools very much, some evenings after dinner they returned for more swimming when the pools were not so crowded. My DH and I enjoyed the Cafe a Bacio mostly every afternoon for a specialty coffee. This area seemed larger and more comfortable that what existed on the Summit seven years ago. Service there was always very prompt and pleasant. One day, my DH and I took a self guided tour of the ship. We were pleased to see that the public areas seemed to have been given a much needed refreshment. The sitting areas looked new and brighter than we remembered. We did not participate in any daytime activities and when I read the Today sheets, I didn’t see too much offered other than revenue creating events such as bingo, spa tours, wine tastings etc. in this department, Princess does a better job with entertaining daytime activities being almost constantly presented in the atrium areas. However, we have come to our own certain routines that we have on cruises and we do not need much in the way of organized activities to keep our attention while on a ship. Visiting Bermuda is always a joy for us. We visited Hamilton and we were pleased to see an increase in activity in the city that we had not seen on recent visits. We enjoyed a brunch at the Hamilton Princess and walked about on Front Street until the high humidity caused us to make a return to the ship. We also shopped ,took photos and spent some time with our friends at the Dockyard. They also went to Horseshoe Bay twice and loved the beach and swimming there. They took taxis both times and found them to be quick and reasonable. We all chose the walk off option for disembarkation. We were directed to the lounge on Deck 4, where the gangway was set up. At 8:15,we were called to walk off the ship. The lines for customs moved very quickly. I recall that there were four agents there to check our passports and welcome us back to the US. I have to say the embarkation and disembarkation at Port Liberty were the easiest we have experienced. So much better that the Manhattan pier and also Fort Lauderdale. Because of this positive experience on the Summit and the fact that the ship is slated for a multi-million dollar renovation in drydock during February and March of 2019, we are seriously considering another Summit cruise for Spring 2019. Read Less
5 Helpful Votes
Sail Date: July 2018
This was our first cruise with Celebrity after two prior cruises with Royal Caribbean. We chose the Summit because we loved visiting Bermuda on the Anthem of the Seas and wanted to spend more time there, which this cruise offered (three ... Read More
This was our first cruise with Celebrity after two prior cruises with Royal Caribbean. We chose the Summit because we loved visiting Bermuda on the Anthem of the Seas and wanted to spend more time there, which this cruise offered (three days in Bermuda on the Summit as opposed to two with the Anthem.) The Summit is, unsurprisingly, noticeably smaller than the Anthem. This really shows on embarkation day when there are almost no lines to get on board. Regardless, finding a table in the Oceanview Cafe (the buffet restaurant) can be difficult between 8:00-9:30 AM and between 11:30 AM and 1:30 PM. Sun deck loungers can also be troublesome to obtain on sea days with good weather, though it's possible if you look in the right places. This problem is exacerbated with the "rooftop terrace", which is an area of the ship large enough to comfortably have probably 75+ traditional sun loungers but instead has about 25 seats on patio-style couches. You can forget about getting a chair near the pool or in the solarium on sea days, they're gone by 9:00 AM and very little is done about chair hogs. Inside the ship, it's easy The oceanview verandah cabins are very well-appointed and are the right size for two people although it would be tough to have someone in the overhead bunk and/or in the sofa bed as well. The cabins are, sadly, showing their age, and there is rust on the balconies, faded carpets, and the shower is getting small pockets of what appears to be mildew. Some tiles in the bathroom "squish" when you step on them. It isn't so bad that it ruins the cruise, and it will certainly be resolved in the 2019 drydock but for the time being it's a little tired. We only ate in the Oceaview Cafe and the Cosmopolitan Restaurant (main dining room). Both had fantastic food and drinks. Other than the difficulty in finding tables in the oceanview one cannot give high enough ratings to the dining onboard. Our waiter, Edic, was very friendly and did a spectacular job. The entertainment onboard was also exceptional, there was a Whitney Houston tribute concert with an American Idol alum, Ashlie-Amber Harris. That was very well performed and we were very lucky to have that concert on the ship. Bingo was also a lot of fun, and the Captain's presentation was very fascinating, and Captain Ioannis was very down-to-earth and friendly. Bermuda was beautiful as always and it was great to be able to visit again. The enjoyment of it was slightly reduced by the 4200 passengers on the Norwegian Escape which was also docked in King's Wharf the same time as we were. 6,000 people is too many in one port at the time and it was noticeable when we went to take a ferry or go to Horseshoe Bay beach. This isn't the fault of Celebrity but NCL clearly appeals to a class of clientele that contrasts with the more peaceful, upscale atmosphere you look for when sailing with Celebrity or visiting Bermuda. It's pretty clear they should stagger the visits of the ships. Regardless, it was great to see Bermuda again. For those who haven't sailed on Celebrity before, it's worth giving it a shot. It's just nice enough to feel like a premium line but it doesn't break the bank. If Carnival is Kmart, NCL is Walmart, and Royal Caribbean is Target, then Celebrity is like Macy's. In that way, it's great for families with older children as well as couples and retirees from middle-class backgrounds. We would certainly sail with Celebrity again and we hope to be on the Summit again soon. Read Less
1 Helpful Vote
Sail Date: June 2018
This was our fifth Celebrity Cruise. We were upgraded to a balcony suite 6022, and it turned out the balcony was twice the size of most others. Apparently there are 16 such larger balconies. We used the balcony more than we usually do. ... Read More
This was our fifth Celebrity Cruise. We were upgraded to a balcony suite 6022, and it turned out the balcony was twice the size of most others. Apparently there are 16 such larger balconies. We used the balcony more than we usually do. Overall we had a great cruise. Food and service throughout was excellent. We disliked the Qsine fine dining as it offers a multitude of dishes, all tiny portions. Tuscany fine dining was good food, less good service. Dishes were not served to a table of four together but sequentially. When they were served, the waiter commented "Vegetables are to come". That is not good for a corner diner" However, if you like to use the casino, here are my comments. While we loved our cruise, our experience in the casino was exactly the reverse. Bear in mind that my wife and I are avid blackjack players. On this cruise we played for about 80 hours between us. We have played at casinos on all our cruises, as well as all over the world. This time we won a reasonable amount of money so my comments should not be dismissed as sore losing. We play solely for pleasure, but do play to win. The majority of dealers were not appropriately disposed in their demeanour and attitude to provide a pleasant gaming experience. They seemed determined not to smile or positively interact. Two notable exceptions were dealers Rodney and Martin. Those two are professional, engaging and a credit to the cruise gaming industry, but they were very exceptional compared to most others. I noted there was an unusually large number of pit bosses/managers on the floor at any one time. They did very little. Even the normal pit boss's duty of observing and tracking players betting was handled by each dealer. In my observation, not once in 11 days of gaming did a single pit boss or manager engage positively and proactively with a player, including my wife and I. Instead they stood around chatting among themselves, usually with long faces. Winning tends to happen in streaks and we had several large such streaks. When each happened the dealer was quickly changed, twice the replacement being the same man. He clearly had been instructed to disrupt the play by super-fast dealing. He dealt so fast he could not properly handle the cards, repeatedly dropping them. My wife asked him to slow down the dealing but, instead of apologizing, he argued with her. The whole table told him they wanted him to slow down. Again he argued with them. I was forced to raise my voice, telling him his behaviour was inappropriate. He relented and slowed down somewhat, certainly to a more normal pace. This scenario was repeated on several separate occasions. Not once did a pit boss attend to intervene despite voices raised in conflict. Clearly this was because they had assigned the dealer to engage in this behaviour to break the action. I have never seen a pit boss anywhere fail to approach a table when voices are raised and the dealer is being loudly chastised. I witnessed several other incidents of bad dealer behaviour. One player was passed over while he was considering whether to take a card. He lost his bet. When he told the dealer she should have waited for him to signal his choice, not to do that again, she chastised him, telling him he had to be quicker. Again he told her her attitude was wrong, that she must wait for his signal. He never received acknowledgement or apology. He was an experienced player and was absolutely correct. There are many other such examples. Even the security staff were surly and stern when spoken to. One day, later in the cruise, a fellow cruiser responded to an event published in the daily activity sheet, blackjack lessons in the casino at a specific time. She and four othes attended but the casino declined to provide the lessons commenting that dealers will always give instructon if there is no other players at the table. No lesson was offered at the advertised time. One dealer commented that the ship always does that, advertising lessons at a specific time which are not actually offered. On each evening the casino managers prepared to close the casino action at midnight. It usually closed by 12.30am, rarely much later in spite of many players still being there. In my 18 cruises I have never known a ship casino so eager to close so early unless almost all patrons have left. Clearly there is a major management problem in the casino. Staff behave badly and are encouraged to do so by those in charge. Why? The answer is unclear, but somene at a senior level has embarked on behaviour that, in any other cruise department, would not and should not be tolerated. It reflects very badly on Celebrity. Personally, my wife and I will actively look for another cruise line with a more positive casino experience." Read Less
3 Helpful Votes
Sail Date: June 2018
Ships needs a little bit of tender loving care. Good service. First time in Aqua Class. Not worth the value. Dining staff was hit or miss; slightly disappointed. Aqua Class nothing to brag about. We should have stayed in the ... Read More
Ships needs a little bit of tender loving care. Good service. First time in Aqua Class. Not worth the value. Dining staff was hit or miss; slightly disappointed. Aqua Class nothing to brag about. We should have stayed in the Concierge Class. The best thing in Aqua Class was the Persian Spa. Wonderful relaxing place to be at not extra charge to Aqua Class. Entertainment was very good. Cruise Director was very entertaining. Staff very friendly and accommodating . Marlon in the pool bar is a great bartender. He corrected another bartender's mistake and was very eager to please the guests. Our room steward was very accommodating . The afternoon treats were must to be desired . The chips were stale and some of the other treats lacked taste, but that is just a matter of our taste. The excursion to Horseshoe Bay was not worth the price. We could have/ should have taken the mini bus for $7 each way. It would have saved us $70. Wonderful cruise overall. Read Less
3 Helpful Votes
Sail Date: June 2018
This was our first cruise with Celebrity, which was booked only 4 weeks in advance because of an amazing deal we found. The embarkation was very easy, within about 10 minutes we were on the ship with champagne in our hands at 11AM. The ... Read More
This was our first cruise with Celebrity, which was booked only 4 weeks in advance because of an amazing deal we found. The embarkation was very easy, within about 10 minutes we were on the ship with champagne in our hands at 11AM. The room was ready at about 1pm and our luggage came shortly after. The service is the best that I have ever had on any cruise line. Our room steward Rosario was very good and anticipated our every need. Our waiter, Edic was also very nice. He would bring us dishes we didn't order, over and above what we did, if he thought it was something we would like so that we could try it. I thought the food in the dinning room very good. The food in the buffet at breakfast was good, but lacking at lunch and dinner. I loved that the casino is smoke free!!! We enjoyed sitting up on the Roof Top Terrace, and was disappointed when two of the NBA basketball play-off games that were supposed to be televised there were not. (Many disappointed people) We thought the entertainment in the theater was very good, the various artists around the ship were ok. We new that this was an older ship, so expected accordingly, however the chairs in the oceanview buffet area are a disgrace. Disembarkation was a pain. We opted for self disenbarkation, along with about 25% of the ship. Everyone was crammed in the roundevous lounge just waiting, the ship also docked later than planned so the wait was longer than it should have been. This is something other cruise lines does do better. All in all, a nice relaxing vacation. Read Less
8 Helpful Votes
Sail Date: June 2018
I was looking for a cruise to take the grandchildren on that was available the first week on June 2018. I needed two cabins. I found the Celebrity Summit and the airfare from California for six was reasonable. We left the night before ... Read More
I was looking for a cruise to take the grandchildren on that was available the first week on June 2018. I needed two cabins. I found the Celebrity Summit and the airfare from California for six was reasonable. We left the night before and arrived the day of the cruise at the Newark Airport. We used Lyft from the Marriott Hotel which has a free shuttle on the Airport property to the cruise terminal. Lyft and Uber only authorize one vehicle at time to be use to an account. I sent two passengers with the entire luggage to the port. When the vehicle was released I ordered the second Lyft to the port. Embarkation was very fast at the port. The two cabins were on the same floor one with two beds and the other with four beds both cabins both were configured same with overhead beds. The bathrooms were small with three small shelves and small countertops. The Summit is an older ship some of the carpeting flooring was uneven. There was show every night in the Celebrity Theater. The main dining room service and meals were very good. The service by crew was very good. The ship docked in Bermuda. There was plenty of transportation available in the port cabs, local buses, ferry service and van service. There are shops and malls within walking distance. We decided that we wanted to do our laundry. We checked around and found out the nearest Laundromat was about ten miles away. The cab fare was $22.00 USD. The Laundromat only takes local currency. One of customers was nice enough to drive me to an ATM and a grocery store. We tried to take a local bus back to the port. No large suitcase is allowed on the public buses. So we had to take another cab back to the port. Disembarkation the luggage was taped off by group numbers. I walked past the luggage and cleared immigration. I exited the entrance hall. I asked one of the staff how I get my luggage. He said you are supposed to take it before you leave. I said the area was taped off. Yes we were a little late in setting up. How do I get my bags? You will have to wait you can't go back in. My family was still inside so I called them and they were able to bring my bags out. I called Lyft sent two passengers to the airport after they arrived I ordered another Lyft to the airport. My cabin was configured with two upper and two lower beds. There were two of us the cabin myself and my grandson. The Wi Fi reception was good in the cabin. The closet space was good. The dresser drawers’ space was limited. The bathroom was small with three very small shelves on one side. There were a few International TV stations most of the times. Read Less
Sail Date: May 2018
I love the Summit and the convenience for leaving from Bayonne, NJ. Disembarkation was great, actually got on board 10:30 A.M., ready to enjoy the whole day, even though it was raining. I always cruise Aqua class, and just loved ... Read More
I love the Summit and the convenience for leaving from Bayonne, NJ. Disembarkation was great, actually got on board 10:30 A.M., ready to enjoy the whole day, even though it was raining. I always cruise Aqua class, and just loved the service and attentiveness of the staff in Blu. The food is excellent, and the staff is so accommodating. The Celebrity orchestra was extremely talented - they performed Latin hits, as well as jazz, in the Rendezvous Lounge on the 4th floor. That is my favorite venue for entertainment on the ship. I did go on the Horseshoe Bay Beach excursion - and yes, there are cheaper ways to get to the beach, but I feel a comfort level knowing that the times are in sync with the cruise line. This was my second cruise on the Summit to Bermuda and I would go again. However, the cabin I had on the 11th floor aft, 1113, had an issue with the balcony. The balcony would flood with rain and stay flooded with over 2 inches of rain, while balconies for rooms next door would not retain the water. In addition, the showers are one of the reasons I love Aqua class, and I did feel the water power was not as strong as on the 9th floor. I love Celebrity, and would not hesitate to take this cruise again. Read Less
9 Helpful Votes
Sail Date: May 2018
We just returned from our cruise. This will likely be an overview of everything you wanted to know. Invest the time to read it; I think you'll find it was worth it. For the sake of brevity, i'll break it into categories so you ... Read More
We just returned from our cruise. This will likely be an overview of everything you wanted to know. Invest the time to read it; I think you'll find it was worth it. For the sake of brevity, i'll break it into categories so you can easily follow along. As a preface, we booked in the Concierge Class, Room 8058; more about those two things later. FOOD Overall, the food on the ship was good, but after a week, you may find it to become a bit hard to stomach the same dishes offered on repeat. There a few options for meals, but you'll likely either eat at Cosmopolitan (their sit down main, included restaurant (located on Decks 4 and 5) and the Oceanview (Deck 10), which is a buffet. It is enormous and you'll likely find something you like. The variety also rotates, to a degree, so if you have a wide palate, you may be satisfied and not become bored. You can also get food, which is included, at the pool bar on Deck 10 but that is limited largely to hamburgers and hot dogs (and fries). If you have extra money, there are specialty restaurants. At least two of which that I know of are per person priced, not per item (however, Sushi on Five is per item). Those two are Tuscan Grille and Qsine. Tuscan Grille was 45/person. It was worth it and here's why: multiple filet mignons. As in, order 2 of them, they don't care. We did not go to Qsine as it did not seem worth the price - as other reviews have noted, it has a hokey premise but it still standard items ordered via Ipads. FOOD TIPS Here are the things you may find helpful. Room service is included and a menu is in your room. There is also a premium room service, menu also in your room. I ordered the filet mignon from the premium room service for $20. It was worth it, no question. All of the other included room service items are your standard fare and are edible - they can also be ordered late if you don't feel like putting on the required dress to go to a restaurant. Yes, they require either smart casual or evening chic and will state which on your daily program. You can also order room service (and check you account balance) via your interactive tv. It works pretty well. THE DRINK PACKAGE - There is an unnecessary air of mystery around what is included and what is not. We chose the classic drink package as one of our two perks from Cheap Caribbean because math. I believe the classic drink package has a value of $300+ and the others (wifi and gratuities) do not. Because you also will probably have the classic drink package, you'll want to know what is included. While I don't have the full list (the Sky Lounge, which is what Revelations on Deck 11 becomes at night did have a full break down), here are the highlights: Heineken, Corona, and Bud Light are covered. Mixed drinks totaling $9 or less are covered. If the total of the drink is over, you'll simply pay the difference. They have a generic brand of bottled water that is covered, but premium brands like Evian are not. Sparkling water is not covered. Red Bull is not covered. All sodas, etc. are covered. Coffees, and most notably those as Cafe Bacio, are covered up to $9, of course. As a general note, drinks from certain locations are not covered, even though they would be covered at other locations. Like, for example, a martini that would be under $9 and thus covered, from any other bar, would not be covered at Martini Crush and other "specialty" bars, on the ship; I know, it's ridiculous. Also, if you are going to order a drink in Oceanview (the buffet), and don't like to wait for 5-10 minutes for it, simple walk up to the beverage counter near one of the entrances and ask for it. It is much quicker and will save your patience. If you like coffee, go to Cafe Bacio. The coffee is good (caramel macchiato can't let you down), and the service is good. The pastries are complementary. If you like gelato ( and who doesn't), there is a gelato stand across from the cafe that is open from 11 am to 11 pm. You may have to get someone from the cafe to serve you over there as it is often unmanned. It is amazing and well worth the ~$5 for two scoops. Regarding the Cosmopolitan sit-down restaurant, we had flexible dining and ate when we wanted on Deck 4 of the restaurant. There are two lines that lead to the same result : a pager. Concierge and Suites have their own line which should be quicker, but it is shared with all guests with a reservation, so sometimes it isn't. If it is longer than the line for guests without a reservation, simply go to that line. ENTERTAINMENT The entertainment on the ship is somewhat what you make of it. There are shows, trivia, two cold salt water pools, one warm saltwater pool for 18+ indoors, and several hot tubs. There is also the casino and a small "arcade." A few things to note: the arcade is a room with about 6 machines and also works with your Seapass - everything on the ship does. Lock your wallet in your room safe, you won't need it. You can use your on-board credit to buy game credits if you'd like; you can also use that credit at the casino. The comics on-board were funny and are worth seeing. The musical shows may or may not be your speed. If you are young, you may be bored on the ship. The ship itself clearly caters to those 50+ and once you're on-board, you'll see why. Now, if you're in your 30s and your wife is pregnant (like us), you may not want water slides or rock climbing walls that newer ships have so it may not be an issue. But, if you crave an assortment of different activities, you may be bored by the ship. The ship was built 15+ years ago and its age shows in some places - entertainment is one of those places. ENTERTAINMENT TIPS Don't buy anything from the shops if you value money. As a whole, I found things to be overpriced and it seems they are counting on you not being able to price-check on Google. Also, avoid the art auctions as a bidder. However, if you enjoy watching items not sell, take a seat and enjoy the show. If you search Google for cruise ships and art auctions, you'll find hair-raising articles. Wifi on the ship is basically a trap. It is horrifyingly overpriced. Instead of purchasing it, contact your carrier about international add-ons. For example, AT&T has a $10/day plan that allows you to use your plan in Bermuda just as you would in the US. What that means is from about 2 hours until you reach Bermuda until about 2 hours after you leave Bermuda, you will likely be connected to the land-based carrier on the island. The carrier was called "One." This equates to about 2-3 days of internet for $30. SERVICE The staff is excellent. There really is no other way to say it. Everyone will go out of their way to make you happy. THE ROOM The Concierge Class rooms are spacious for a cruise ship and comfortable. They are cleaned twice a day, I believe and the staff, again, does a great job. ROOM TIPS You can find online a map of which rooms have an obstructed view. Mine was unobstructed and fantastic. Read Less
2 Helpful Votes
Sail Date: May 2018
Yummy food, great service and a wonderful trip. It was on our second trip on the Summit. The ship needs some repairs, which we found out are scheduled to occur very soon. Our cabin was clean, and our Steward was personable and kind. The ... Read More
Yummy food, great service and a wonderful trip. It was on our second trip on the Summit. The ship needs some repairs, which we found out are scheduled to occur very soon. Our cabin was clean, and our Steward was personable and kind. The dining was great as usual. We travel with Celebrity a lot so it we had tried a lot of the food on prior trips. Perhaps more variety is something the Chefs can work on. The ship's entertainment was amazing. The dancers, singers, acrobats, comedians and entertainment staff were absolutely professional and their shows were above average. The weather on our trip wasn't great, but we still made the best of it and had a wonderful time. We enjoy checking out new (to us) countries and exploring the world. We appreciate being able to travel with Celebrity and enjoy booking with them again and again. We know that we will never be disappointed. Read Less
1 Helpful Vote
Sail Date: May 2018
We love Bermuda and have been there many times on other cruise ships. I like to try different cruise lines and compare the ship, service and, of course, food. Celebrity has been on my list for a few years. A couple of friends called and ... Read More
We love Bermuda and have been there many times on other cruise ships. I like to try different cruise lines and compare the ship, service and, of course, food. Celebrity has been on my list for a few years. A couple of friends called and said lets do Bermuda out of Bayonne, okay, lets try Celebrity. We are Crown and Anchor members on RCCL so they gave us our equivalent status in their Captains Club. It did give us a few perks which was nice. This was an adults only cruise and to be honest there were only a handful of children on the ship. There isn't a big splash park and all the hoopla like RCCL and NCL. Definitely an older crowd, most over 50. Embarkation went smoothly. We were Aqua Class so we boarded right after Suites.They didn't have any snacks etc. prior to boarding which was different for us. We went to the buffet for lunch and cabins were ready shortly after. Disembarkation was a nightmare! We usually walk off but our friends wanted to eat breakfast and didn't want to carry their luggage. I figured how bad can it be? Well much worse than I thought...It took FOREVER. Tip: if at all possible walk off with your luggage. They don't have a good place for everyone to wait, it's crowded no water etc. The ship is old but nice. It's showing some rust and isn't as glitzy as the newer ships but I liked it a lot. No crowds, no fighting for a spot by the pool, we were able to walk into any show and find a good seat close to show time. We were in Aqua cabin 9108. Please see review in cabin section of post. You get snacks each day if your Aqua class. Also, nice robes and slippers. The cabin is close to all the restaurants. We loved dining in Blu the Aqua class restaurant. Our waiter Green and his crew were amazing.We had the classic beverage package as our perk and our wine glasses were always full. The food was some of the best we've had on a cruise. We had fresh squeezed juice with breakfast each morning. The breakfasts weren't great but loved the atmosphere. We had breakfast and dinner there everyday. We had lunch at the buffet a few times, they had a nice selection. We also did the main dining room twice and it was good both times. The buffet has limited food out until around 10 or 11 pm. Entertainment was okay. The comedian was good the first night not so much the second. Their singers and dancers were good but nothing like the newer ships with their Broadway quality shows. The random bands/singers around the ship were okay but this ship doesn't have much of a nightlife. We did love the silent disco and highly recommend it. They have trivia and it draws a decent crowd but nothing too exciting. The service around the ship was top notch except for a couple bartenders. The pool bar is always crowded and the bartenders are stressed and don't ever smile. Their selection of alcohol on the classic package is much more limited than on other lines, but you don't have to pay the additional tax and gratuity which gives you some dollars to upgrade a drink. To upgrade you pay the difference in price based on your drink allowance. Bermuda is beautiful and there's plenty to do. The buses were a nightmare but the ferry was great. Make sure you get to St. George's, it's a lovely town. If you go, try to get to Fort Catherine and Tobacco Bay both have beautiful views. Horseshoe Bay is one of the top beaches in the world and is amazing. My husband snorkeled whenever we were near a beach, he brings his own gear. Hamilton has a lot of shopping and dining. Swizzle Inn and caves are worth a visit. If the opportunity arises we will not hesitate to take a Celebrity cruise again. Read Less
Sail Date: May 2018
My friend had Bermuda on her Bucket list and asked me to join them as I had been several times. We are hooked on Celebrity and wanted to show it off, they were mainly river boat cruisers. We all drove from Virginia a big plus, met at ... Read More
My friend had Bermuda on her Bucket list and asked me to join them as I had been several times. We are hooked on Celebrity and wanted to show it off, they were mainly river boat cruisers. We all drove from Virginia a big plus, met at the ship and the rest was near perfect. I was able to get a great table for 6 at early seating, food was excellent, service couldn't be better, impressive. Having given them the tips and a quick tour, we all did our own thing during the day. First night in port, we all took the ships ferry tour to Hamilton for the evening. Fun but not a repeat for any of us. I learned for the first time that newbies were treated as VIP's, invited to a champagne welcome on the Helo. pad as we arrived in Kings Wharf. A big hit. The Summit outwardly looked fresh but our room was a bit tired, we learned that a $10 million overhaul is due in February, hopefully refitting the stateroom bathrooms. Recommendation. Don't try to buy your bus and ferry tickets the first morning in port, huge crowds in line. Suggest about 3 pm or the 2nd morning, we had a huge NCL ship alongside us and they outnumbered us by at least.2 to 1. Read Less
5 Helpful Votes
Sail Date: May 2018
My wife and I are avid cruisers. 15+ cruises on most of the cruise lines. Celebrity is our favored line. 2nd time on Summit. Chose this cruise to get away and left out of Bayonne for convenience and to save air fare. It was rather last ... Read More
My wife and I are avid cruisers. 15+ cruises on most of the cruise lines. Celebrity is our favored line. 2nd time on Summit. Chose this cruise to get away and left out of Bayonne for convenience and to save air fare. It was rather last minuet so didn't have much to choose from. Bayonne is one of the best ports to leave from. We were on board 20 minutes after arriving. Disembarking was not that bad either. Got cabin 9052 Aqua Class. Best Aqua Class cabins are on deck 11 but as I said we didn't have much to choose from. Deck 9 is right below the pool deck and has an overhang. I will try to include a picture. Balcony gets no sun and minimal view but still ok. So be careful where your cabin is located as there may be some noise from the deck above depending on where on deck 9 you are. Our cabin 9052 was not bad as it was below the entrance to the solarium doors so we heard minimal noise. Better cabin would have been 9054/56 or same on the starboard side. Aqua Class has some amenities worth the extra charge and some not so much. Blu restaurant was one of the reasons we go with Aqua Class and well worth it. I am a chef so for me the food could have been a little more flavorful but the servic was, as always, exemplary. The daily canapés and fruit we could have done without and there were never any fresh flowers in the room as expected but really not a big deal. The daily iced tea was nice. The shower with multiple heads was great but the shower doors never shut correctly so there was always a look on the floor afterwards. Just used towel to sop it up. Food on the food court was also good but the burgers by the pool are great and at the back of the ship you can get steak, fish, pork and chicken cooked to order. Soups and salads too. This is a well kept secret so check it out. All icecream is free (not the gelato) but every flavor tasted the same to me. Also in El Bacio, the coffee shop, the desserts in the case are all free. Another well kept secret. Our cabin stewardess, Berlyn, from the Philippines, was, by far, the BEST we ever had. Can't say enough about her attention to detail and genuine concern that we had everything we needed. The ship is a bit old, but so are we (late 60's) and it's what's on the inside that matters. However, there isn't anything that disappointed. Persian Gardens is a bit tight but hardly anyone uses it so it is never crowded. Didn't like having to walk down the public hallway to get from the men's dressing room to that area. Who designed that? Casino was not good to my wife but I did ok..it is a bit small and tripped over stools a few times but the staff really tried to make it fun with many nightly games and give always. Shows were quite good and varried. Good quality for a cruise ship. Bermuda is wonderful and fast becoming one of our favorite ports. The ship docks at the Naval Shipyard and the shopping and restaurants, and activities that built up around it are great. Almost no need to go into Hamilton if you don't want to but there is a ferry. Just check the departure times. Don't take the bus as it takes an hour and a half to get there since it has to drive all around the island. There is a small beach within walking distance that we didn't get to but will on the next trip. Even our Maitre'd went and said it was great. Ask anyone for directions. I suggest going to YouTube and searching for the Summit. There are some great videos. In closing let me say any bad day on a cruise is better than the best day on land. Everyone can find something wrong so read the reviews carefully and consider the source. Bon Voyage. Read Less
1 Helpful Vote
Sail Date: May 2018
After plenty of cruises with RCI and Carnaval, we decided to choose another line. I was looking for better food. Let's get right with it. FOOD - Overall food was good, not great. On par with Carnaval. The big difference was ... Read More
After plenty of cruises with RCI and Carnaval, we decided to choose another line. I was looking for better food. Let's get right with it. FOOD - Overall food was good, not great. On par with Carnaval. The big difference was Celebrity had a much larger selection. But the food wasn't great. The dining room was OK, the buffet was a bit better overall. However, no food after 1 am. No 24-hour pizza. Kids didn't like that. Small charge for room service excluding tip. Didn't try specialty restaurants this time because I couldn't fathom paying $45 a person for upgrade Italian. So overall I was disappointed. SERVICE- Service was overall pretty good. Especially the Mellow Yellow Coffee Fellow. (deck 10 aft) Room steward was really good. Joaquim (spelling may not be correct) could get in your room to make it up in minutes. I always disliked leaving your room for an hour and having it not made up when you returned. (2130 and 2134) Dining Room service was pretty good. Shout out to Jennifer (assistant server) who always wore a great big smile. Marvin the head server did a much better job than my last cruise. (Carnival) Casino crew wasn't the friendliness. SHOWS - Family enjoyed the two singing shows. Lot's more entertainment but I'm picky and thought it was average. CABIN- It was good but refrigerator could have been cooler. Yes, I contacted maintenance but it was the best they could do. You needed to press the flush on the toilet 2 to 4 times to get it to work. HASSLE. Lighting could have been better. When you turned on the lights to light the dressing area early in the morning, it turns on everything. They need a light just for the closet area. Good storage and the air worked great. PORT - Bermuda. Loved it. Would go back again. Clean, beautiful hills and water. Beaches were clean. Nice people. However, $$$$$$$$. $18 for a hamburger and fries and some restaurants charged for refills on tea. But the food was good. Talked to other people on Norwegian Line and every one of them complained so I guess I was on the right ship. SHIP - The summit needs a facelift. A little more attention to detail on cleaning would help. Saw bunched up napkin in buffet next window for 4 days until they cleaned it up. I enjoyed the buffets and the huge variety. Quality could have been a bit better. And a 24-hour restaurant would be greatly appreciated. Would I go again? Summit seems to do a better job than other lines that dock there. And I just loved Bermuda. (Can't rent a car so get public transportation pass for buses and ferries) Favorite restaurant was the Swizzle Inn by the caves. Ask for Cory. Rosa's in Hamilton was good too. Thanks. Read Less
4 Helpful Votes
Sail Date: May 2018
First the disclosures - we have cruised many times with Princess and for the past few years have enjoyed several river cruises/upscale trips with Scenic and Silver Sea. This was our first trip on Celebrity and we chose this because of the ... Read More
First the disclosures - we have cruised many times with Princess and for the past few years have enjoyed several river cruises/upscale trips with Scenic and Silver Sea. This was our first trip on Celebrity and we chose this because of the itinerary, Bermuda. It's been on our list for a long time and we got a great deal (free grat, free wi-fi, classic drink package, and OBC) as well as a good price. The Celebrity Summit left from Port Liberty, New Jersey. We arrived the day before, staying at the Jersey City Courtyard by Marriott (very positive experience - highly recommend). We took an Uber from the hotel to Port Liberty (~$20 with tip). Took about 20 minutes. The check-in/embarkation process at Port Liberty was a well oiled machine and we were through security, checked-in, and on-board in about 25 minutes. Our boarding time was 11-3pm. We arrived about 11:15. The crowds were manageable and the staff working were friendly and helpful. Once on-board we enjoyed lunch in the Cosmopolitan restaurant (a perk for those book in Concierge class) . The wait staff was attentive and the food was good (I had salmon and my wife had the pasta). We walked around a bit while they readied our cabin. Our first impression of the ship was that it was in good shape (despite some of the previous reviews) and had all of the usual items (casino, shopping, pools, etc.). We were impressed at the layout of the shopping "mall" area which included the shops, as well as the future cruise area which was easily accessible. Basically it was all in a central area which made it nice to find later in the cruise. We also liked the enclosed Solarium Pool. It was a large whirlpool type area that you could enjoy the sun but not the wind/weather. The regular pool area contained to smaller pools and the usual matching set of hot tubs. I did use the Solarium Pool but not the regular pool (water was too cold). During our trip most people sat around the regular pool but not in it (so I wasn't the only wimp). The two other areas of the ship that impressed us were the gym and the theatre. Both were much larger than we would have expected for a ship this size. They were both well designed and maintained. The crew was a mix of Greek, Dutch, and American. The Cruise Director, Patrick, was from the Philippines . Super friendly and lots of good energy. Overall the crew was friendly and nice. There was one waiter, Donovan, who would sing in the Oceanview Café (main buffet area) each morning. That made for a pleasant start to our day. I thought the ship was organized ok, but the lack of a full multi-level piazza meant you had to find your way to the front of the ship and take the regular stairs. It was fine but seemed harder to navigate than other ships we've been on. I do think there was a bit of rehabbing that was recently done on the ship. In a few cases the names of the venues (main dining room) didn't match what was in the material either on-line or in the room's information book. Speaking of the room's information book it contained a few extra sheets (welcome notes from the current and past Carnival CEO - same exact wording, just different names) or missing sheets. So in some cases it felt like a bit of lack of attention to detail on the materials on the ship and in the room. Passenger makeup: Many people from New York, NJ, Maryland, and Pennsylvania. Mostly older, but a few younger families as well. Not a wild bunch but that was more than fine with us. I should have brought my NY Yankees hat with me to fit right in. Stateroom: Please see my comments about our room in that section. Dining - We spent all of our breakfasts and lunches in the Oceanview café, even though during sea days we could have eaten in the sit-down Cosmopolitan. We just never made it. The Oceanview café was a mixed bag for us. The layout and selection of food (regardless breakfast or lunch) was really good. Lots of choices and they were really good about listing if an item was gluten-free and/or no added sugar. However, the quality of the food was marginal at best. The biggest pet peeve I had was that most food on the line was tepid at best and usually not very hot. The only exception was at the make-to-order (omelets, burgers, etc.) or carving stations. I first thought that it might have been because of when we were eating but it happened all the time. Inexcusable for food operation. Another pet peeve was that the food items in the 2nd row of the buffet were very hard to reach and I noticed many people had issues trying to get their food. I don't know if the sneeze guards were too low, but it was difficult. The past pet peeve from a food standpoint was that sometimes there were no serving utensils out so unless you wanted to grab it with your hard you couldn't get that item. In some cases many of the labels were missing or incorrect. Again, things happen but from a food service standpoint, there shouldn't be the case at a buffet. The other issue that I saw ONLY at the Oceanview Café was the terrible condition of the chairs. There were three types. A wooden backed chair, which looked like it was in decent shape, a "pleather" chair which were all peeling and looked HORRIBLE, and then another section where they had folding chairs. Not sure that that was all about but it looked like something you'd set out when you realized you had more company coming over than fancy chairs you actually had. The rattiness of the pleather chairs was a real turn off and not sure why that was corrected. it just looked bad. I doubt they just got ruined on the previous cruise. Cosmopolitan Restaurant (regular formal dining): We really enjoyed the dinners at this traditional venue. The staff was professional and always asked how we were doing. The overall quality and choice offered was quite good. Of course they always had the staples on the menu (shrimp cocktail, steak, chicken, etc.) The portions were not huge which made trying multiple appetizers acceptable without feeling like they need to roll you out after dinner. The one exceptional evening was the traditional lobster tail night. The lobster tail was huge, Much bigger than we've experienced on other cruises. All and all we were impressed with the main dining venue. Most evenings we were able to eat in about 60-90 minutes). We never felt rushed or felt like we had to hurry up to make the show. During our particular cruise they had two celebrity chefs who did a number of demonstrations and meet/greet. We didn't attend any of those sessions. One evening they each prepared a full course dinner as part of the overall menu. The menu items they presented were quite good and it was a fun way to enhance the main dining experience. Pool Grill: One day we tried the pool grill for a burger and fries. We hit during the rush hour with a bit of a wait but the result was a really decent burger and good fries. Typically we try to eat differently when we are on a cruise sometimes you just want a burger. Drink package: As part of our deal we got the classic drink package. I wasn't quite sure how it was going to work (there are 3 different drink packages) but it was fine. It was nice not having to sign anything and we never got the sense the wait staff didn't take care of us as well as people who were paying by the drink. The only niggle I had was I would have like to see more drink menus so that I could have taken advantage of trying new drinks versus sticking to what I know. We did enjoy a martini at the martini bar and for that we just paid the difference in the drink amount and the limit of our drink package ($9). Easy peasy. Susi on Five - This is a pay as you go Sushi specialty restaurant which we tried one evening. The food and assortment was excellent and since you only paid for what you ordered you could try as much or as little as you wanted. We didn't try any of the other specialty restaurants as on previous cruises they really serve you a ton of food and we just wanted something small. Entertainment: Simply outstanding. There were two comedians who were funny and entertaining. A musical group from NYC who did a great job singing some golden soul oldies, a piano maestro who was terrific, and 3 in-house productions. The in-house talent was a blend of singers, dancers, and some magnificent acrobats/gymnasts. The music was provided by the "Summit Six" - the house band which included two horn players. All of the shows were entertaining and didn't feel overproduced as on some other cruise lines. The singers were quite good with one young lady even playing the piano during a show. Bermuda/on-shore excursions: We docked at the far end of the island at the former Royal Navy Dockyard. There were lots of shops and restaurants at the section of the island but it's more for the cruise ships than actually being "in town". We spent nearly 3 full days in Bermuda and really enjoyed our time there. Think Caribbean, but cleaner, safer, and no-one asking you to braid your hair. Yes it's expensive but that's par for the course for an island in the middle of the ocean. On our first day we took a 5 hour mini-bus excursion that basically took us from one end of the island to the other (it's only 26 miles long). It was a long day but well worth it as you got to see the two main cities (Hamilton and St. George) and decide what you wanted to do the other two days. For our second day we went out on our own and took the ferry to St. George (highly recommend the ferry versus a bus or taxi). The RT ferry was $9/pp (if you bought tokens) or $10 if you paid cash. Very economical and much faster than other means of transport. Our third day we took a shared mini-bus $7 (vs. individual taxi) to Horseshoe Bay. It's the signature beach for tourists and you won't be disappointed. The sand is pink and the water is amazing but be careful it can get rough. While at Horseshoe Bay we each enjoyed the native Bermudian alcoholic beverages - Rum Swizzle and Dark and Stormy. Try it, you'll like it. Getting back on the ship after doing our day trips: Not sure why this ship/itinerary would be different but getting back onto the ship was time consuming. It took at least 20-30 minutes with barely any line-up. They made it clear that the gangway was open 24 hours and you could come and go as you please, but it was a headache. On other cruises we've been on it was a quick process. Not so for the Celebrity Summit in Bermuda. To be clear, this was not due to excess security or mobility issues. It just took, in my opinion, a long time to get back on board. Disembarkation: They collected our luggage by 10pm the night before we landed back at Port Liberty. In the morning we enjoyed our last breakfast on board and waited in the lounge while they called our number to disembark. Once we got off the ship our luggage was easy to find and we made it through customs in about 30 minutes. Very efficient process. So our overall impression about Celebrity was positive. There was nothing that we thought was outstanding but nothing (aside from the food/furniture issues in the OceanView café) that told us to never come back. In fact while on-board we booked our second Celebrity cruise (Asia in 2020). So we were happy enough with Celebrity to try it again. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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