647 Celebrity Summit Cruise Reviews

This was our first cruise with Celebrity, which was booked only 4 weeks in advance because of an amazing deal we found. The embarkation was very easy, within about 10 minutes we were on the ship with champagne in our hands at 11AM. The ... Read More
This was our first cruise with Celebrity, which was booked only 4 weeks in advance because of an amazing deal we found. The embarkation was very easy, within about 10 minutes we were on the ship with champagne in our hands at 11AM. The room was ready at about 1pm and our luggage came shortly after. The service is the best that I have ever had on any cruise line. Our room steward Rosario was very good and anticipated our every need. Our waiter, Edic was also very nice. He would bring us dishes we didn't order, over and above what we did, if he thought it was something we would like so that we could try it. I thought the food in the dinning room very good. The food in the buffet at breakfast was good, but lacking at lunch and dinner. I loved that the casino is smoke free!!! We enjoyed sitting up on the Roof Top Terrace, and was disappointed when two of the NBA basketball play-off games that were supposed to be televised there were not. (Many disappointed people) We thought the entertainment in the theater was very good, the various artists around the ship were ok. We new that this was an older ship, so expected accordingly, however the chairs in the oceanview buffet area are a disgrace. Disembarkation was a pain. We opted for self disenbarkation, along with about 25% of the ship. Everyone was crammed in the roundevous lounge just waiting, the ship also docked later than planned so the wait was longer than it should have been. This is something other cruise lines does do better. All in all, a nice relaxing vacation. Read Less
Sail Date June 2018
I was looking for a cruise to take the grandchildren on that was available the first week on June 2018. I needed two cabins. I found the Celebrity Summit and the airfare from California for six was reasonable. We left the night before ... Read More
I was looking for a cruise to take the grandchildren on that was available the first week on June 2018. I needed two cabins. I found the Celebrity Summit and the airfare from California for six was reasonable. We left the night before and arrived the day of the cruise at the Newark Airport. We used Lyft from the Marriott Hotel which has a free shuttle on the Airport property to the cruise terminal. Lyft and Uber only authorize one vehicle at time to be use to an account. I sent two passengers with the entire luggage to the port. When the vehicle was released I ordered the second Lyft to the port. Embarkation was very fast at the port. The two cabins were on the same floor one with two beds and the other with four beds both cabins both were configured same with overhead beds. The bathrooms were small with three small shelves and small countertops. The Summit is an older ship some of the carpeting flooring was uneven. There was show every night in the Celebrity Theater. The main dining room service and meals were very good. The service by crew was very good. The ship docked in Bermuda. There was plenty of transportation available in the port cabs, local buses, ferry service and van service. There are shops and malls within walking distance. We decided that we wanted to do our laundry. We checked around and found out the nearest Laundromat was about ten miles away. The cab fare was $22.00 USD. The Laundromat only takes local currency. One of customers was nice enough to drive me to an ATM and a grocery store. We tried to take a local bus back to the port. No large suitcase is allowed on the public buses. So we had to take another cab back to the port. Disembarkation the luggage was taped off by group numbers. I walked past the luggage and cleared immigration. I exited the entrance hall. I asked one of the staff how I get my luggage. He said you are supposed to take it before you leave. I said the area was taped off. Yes we were a little late in setting up. How do I get my bags? You will have to wait you can't go back in. My family was still inside so I called them and they were able to bring my bags out. I called Lyft sent two passengers to the airport after they arrived I ordered another Lyft to the airport. My cabin was configured with two upper and two lower beds. There were two of us the cabin myself and my grandson. The Wi Fi reception was good in the cabin. The closet space was good. The dresser drawers’ space was limited. The bathroom was small with three very small shelves on one side. There were a few International TV stations most of the times. Read Less
Sail Date June 2018
I love the Summit and the convenience for leaving from Bayonne, NJ. Disembarkation was great, actually got on board 10:30 A.M., ready to enjoy the whole day, even though it was raining. I always cruise Aqua class, and just loved ... Read More
I love the Summit and the convenience for leaving from Bayonne, NJ. Disembarkation was great, actually got on board 10:30 A.M., ready to enjoy the whole day, even though it was raining. I always cruise Aqua class, and just loved the service and attentiveness of the staff in Blu. The food is excellent, and the staff is so accommodating. The Celebrity orchestra was extremely talented - they performed Latin hits, as well as jazz, in the Rendezvous Lounge on the 4th floor. That is my favorite venue for entertainment on the ship. I did go on the Horseshoe Bay Beach excursion - and yes, there are cheaper ways to get to the beach, but I feel a comfort level knowing that the times are in sync with the cruise line. This was my second cruise on the Summit to Bermuda and I would go again. However, the cabin I had on the 11th floor aft, 1113, had an issue with the balcony. The balcony would flood with rain and stay flooded with over 2 inches of rain, while balconies for rooms next door would not retain the water. In addition, the showers are one of the reasons I love Aqua class, and I did feel the water power was not as strong as on the 9th floor. I love Celebrity, and would not hesitate to take this cruise again. Read Less
Sail Date May 2018
We just returned from our cruise. This will likely be an overview of everything you wanted to know. Invest the time to read it; I think you'll find it was worth it. For the sake of brevity, i'll break it into categories so you ... Read More
We just returned from our cruise. This will likely be an overview of everything you wanted to know. Invest the time to read it; I think you'll find it was worth it. For the sake of brevity, i'll break it into categories so you can easily follow along. As a preface, we booked in the Concierge Class, Room 8058; more about those two things later. FOOD Overall, the food on the ship was good, but after a week, you may find it to become a bit hard to stomach the same dishes offered on repeat. There a few options for meals, but you'll likely either eat at Cosmopolitan (their sit down main, included restaurant (located on Decks 4 and 5) and the Oceanview (Deck 10), which is a buffet. It is enormous and you'll likely find something you like. The variety also rotates, to a degree, so if you have a wide palate, you may be satisfied and not become bored. You can also get food, which is included, at the pool bar on Deck 10 but that is limited largely to hamburgers and hot dogs (and fries). If you have extra money, there are specialty restaurants. At least two of which that I know of are per person priced, not per item (however, Sushi on Five is per item). Those two are Tuscan Grille and Qsine. Tuscan Grille was 45/person. It was worth it and here's why: multiple filet mignons. As in, order 2 of them, they don't care. We did not go to Qsine as it did not seem worth the price - as other reviews have noted, it has a hokey premise but it still standard items ordered via Ipads. FOOD TIPS Here are the things you may find helpful. Room service is included and a menu is in your room. There is also a premium room service, menu also in your room. I ordered the filet mignon from the premium room service for $20. It was worth it, no question. All of the other included room service items are your standard fare and are edible - they can also be ordered late if you don't feel like putting on the required dress to go to a restaurant. Yes, they require either smart casual or evening chic and will state which on your daily program. You can also order room service (and check you account balance) via your interactive tv. It works pretty well. THE DRINK PACKAGE - There is an unnecessary air of mystery around what is included and what is not. We chose the classic drink package as one of our two perks from Cheap Caribbean because math. I believe the classic drink package has a value of $300+ and the others (wifi and gratuities) do not. Because you also will probably have the classic drink package, you'll want to know what is included. While I don't have the full list (the Sky Lounge, which is what Revelations on Deck 11 becomes at night did have a full break down), here are the highlights: Heineken, Corona, and Bud Light are covered. Mixed drinks totaling $9 or less are covered. If the total of the drink is over, you'll simply pay the difference. They have a generic brand of bottled water that is covered, but premium brands like Evian are not. Sparkling water is not covered. Red Bull is not covered. All sodas, etc. are covered. Coffees, and most notably those as Cafe Bacio, are covered up to $9, of course. As a general note, drinks from certain locations are not covered, even though they would be covered at other locations. Like, for example, a martini that would be under $9 and thus covered, from any other bar, would not be covered at Martini Crush and other "specialty" bars, on the ship; I know, it's ridiculous. Also, if you are going to order a drink in Oceanview (the buffet), and don't like to wait for 5-10 minutes for it, simple walk up to the beverage counter near one of the entrances and ask for it. It is much quicker and will save your patience. If you like coffee, go to Cafe Bacio. The coffee is good (caramel macchiato can't let you down), and the service is good. The pastries are complementary. If you like gelato ( and who doesn't), there is a gelato stand across from the cafe that is open from 11 am to 11 pm. You may have to get someone from the cafe to serve you over there as it is often unmanned. It is amazing and well worth the ~$5 for two scoops. Regarding the Cosmopolitan sit-down restaurant, we had flexible dining and ate when we wanted on Deck 4 of the restaurant. There are two lines that lead to the same result : a pager. Concierge and Suites have their own line which should be quicker, but it is shared with all guests with a reservation, so sometimes it isn't. If it is longer than the line for guests without a reservation, simply go to that line. ENTERTAINMENT The entertainment on the ship is somewhat what you make of it. There are shows, trivia, two cold salt water pools, one warm saltwater pool for 18+ indoors, and several hot tubs. There is also the casino and a small "arcade." A few things to note: the arcade is a room with about 6 machines and also works with your Seapass - everything on the ship does. Lock your wallet in your room safe, you won't need it. You can use your on-board credit to buy game credits if you'd like; you can also use that credit at the casino. The comics on-board were funny and are worth seeing. The musical shows may or may not be your speed. If you are young, you may be bored on the ship. The ship itself clearly caters to those 50+ and once you're on-board, you'll see why. Now, if you're in your 30s and your wife is pregnant (like us), you may not want water slides or rock climbing walls that newer ships have so it may not be an issue. But, if you crave an assortment of different activities, you may be bored by the ship. The ship was built 15+ years ago and its age shows in some places - entertainment is one of those places. ENTERTAINMENT TIPS Don't buy anything from the shops if you value money. As a whole, I found things to be overpriced and it seems they are counting on you not being able to price-check on Google. Also, avoid the art auctions as a bidder. However, if you enjoy watching items not sell, take a seat and enjoy the show. If you search Google for cruise ships and art auctions, you'll find hair-raising articles. Wifi on the ship is basically a trap. It is horrifyingly overpriced. Instead of purchasing it, contact your carrier about international add-ons. For example, AT&T has a $10/day plan that allows you to use your plan in Bermuda just as you would in the US. What that means is from about 2 hours until you reach Bermuda until about 2 hours after you leave Bermuda, you will likely be connected to the land-based carrier on the island. The carrier was called "One." This equates to about 2-3 days of internet for $30. SERVICE The staff is excellent. There really is no other way to say it. Everyone will go out of their way to make you happy. THE ROOM The Concierge Class rooms are spacious for a cruise ship and comfortable. They are cleaned twice a day, I believe and the staff, again, does a great job. ROOM TIPS You can find online a map of which rooms have an obstructed view. Mine was unobstructed and fantastic. Read Less
Sail Date May 2018
Yummy food, great service and a wonderful trip. It was on our second trip on the Summit. The ship needs some repairs, which we found out are scheduled to occur very soon. Our cabin was clean, and our Steward was personable and kind. The ... Read More
Yummy food, great service and a wonderful trip. It was on our second trip on the Summit. The ship needs some repairs, which we found out are scheduled to occur very soon. Our cabin was clean, and our Steward was personable and kind. The dining was great as usual. We travel with Celebrity a lot so it we had tried a lot of the food on prior trips. Perhaps more variety is something the Chefs can work on. The ship's entertainment was amazing. The dancers, singers, acrobats, comedians and entertainment staff were absolutely professional and their shows were above average. The weather on our trip wasn't great, but we still made the best of it and had a wonderful time. We enjoy checking out new (to us) countries and exploring the world. We appreciate being able to travel with Celebrity and enjoy booking with them again and again. We know that we will never be disappointed. Read Less
Sail Date May 2018
We love Bermuda and have been there many times on other cruise ships. I like to try different cruise lines and compare the ship, service and, of course, food. Celebrity has been on my list for a few years. A couple of friends called and ... Read More
We love Bermuda and have been there many times on other cruise ships. I like to try different cruise lines and compare the ship, service and, of course, food. Celebrity has been on my list for a few years. A couple of friends called and said lets do Bermuda out of Bayonne, okay, lets try Celebrity. We are Crown and Anchor members on RCCL so they gave us our equivalent status in their Captains Club. It did give us a few perks which was nice. This was an adults only cruise and to be honest there were only a handful of children on the ship. There isn't a big splash park and all the hoopla like RCCL and NCL. Definitely an older crowd, most over 50. Embarkation went smoothly. We were Aqua Class so we boarded right after Suites.They didn't have any snacks etc. prior to boarding which was different for us. We went to the buffet for lunch and cabins were ready shortly after. Disembarkation was a nightmare! We usually walk off but our friends wanted to eat breakfast and didn't want to carry their luggage. I figured how bad can it be? Well much worse than I thought...It took FOREVER. Tip: if at all possible walk off with your luggage. They don't have a good place for everyone to wait, it's crowded no water etc. The ship is old but nice. It's showing some rust and isn't as glitzy as the newer ships but I liked it a lot. No crowds, no fighting for a spot by the pool, we were able to walk into any show and find a good seat close to show time. We were in Aqua cabin 9108. Please see review in cabin section of post. You get snacks each day if your Aqua class. Also, nice robes and slippers. The cabin is close to all the restaurants. We loved dining in Blu the Aqua class restaurant. Our waiter Green and his crew were amazing.We had the classic beverage package as our perk and our wine glasses were always full. The food was some of the best we've had on a cruise. We had fresh squeezed juice with breakfast each morning. The breakfasts weren't great but loved the atmosphere. We had breakfast and dinner there everyday. We had lunch at the buffet a few times, they had a nice selection. We also did the main dining room twice and it was good both times. The buffet has limited food out until around 10 or 11 pm. Entertainment was okay. The comedian was good the first night not so much the second. Their singers and dancers were good but nothing like the newer ships with their Broadway quality shows. The random bands/singers around the ship were okay but this ship doesn't have much of a nightlife. We did love the silent disco and highly recommend it. They have trivia and it draws a decent crowd but nothing too exciting. The service around the ship was top notch except for a couple bartenders. The pool bar is always crowded and the bartenders are stressed and don't ever smile. Their selection of alcohol on the classic package is much more limited than on other lines, but you don't have to pay the additional tax and gratuity which gives you some dollars to upgrade a drink. To upgrade you pay the difference in price based on your drink allowance. Bermuda is beautiful and there's plenty to do. The buses were a nightmare but the ferry was great. Make sure you get to St. George's, it's a lovely town. If you go, try to get to Fort Catherine and Tobacco Bay both have beautiful views. Horseshoe Bay is one of the top beaches in the world and is amazing. My husband snorkeled whenever we were near a beach, he brings his own gear. Hamilton has a lot of shopping and dining. Swizzle Inn and caves are worth a visit. If the opportunity arises we will not hesitate to take a Celebrity cruise again. Read Less
Sail Date May 2018
My friend had Bermuda on her Bucket list and asked me to join them as I had been several times. We are hooked on Celebrity and wanted to show it off, they were mainly river boat cruisers. We all drove from Virginia a big plus, met at ... Read More
My friend had Bermuda on her Bucket list and asked me to join them as I had been several times. We are hooked on Celebrity and wanted to show it off, they were mainly river boat cruisers. We all drove from Virginia a big plus, met at the ship and the rest was near perfect. I was able to get a great table for 6 at early seating, food was excellent, service couldn't be better, impressive. Having given them the tips and a quick tour, we all did our own thing during the day. First night in port, we all took the ships ferry tour to Hamilton for the evening. Fun but not a repeat for any of us. I learned for the first time that newbies were treated as VIP's, invited to a champagne welcome on the Helo. pad as we arrived in Kings Wharf. A big hit. The Summit outwardly looked fresh but our room was a bit tired, we learned that a $10 million overhaul is due in February, hopefully refitting the stateroom bathrooms. Recommendation. Don't try to buy your bus and ferry tickets the first morning in port, huge crowds in line. Suggest about 3 pm or the 2nd morning, we had a huge NCL ship alongside us and they outnumbered us by at least.2 to 1. Read Less
Sail Date May 2018
My wife and I are avid cruisers. 15+ cruises on most of the cruise lines. Celebrity is our favored line. 2nd time on Summit. Chose this cruise to get away and left out of Bayonne for convenience and to save air fare. It was rather last ... Read More
My wife and I are avid cruisers. 15+ cruises on most of the cruise lines. Celebrity is our favored line. 2nd time on Summit. Chose this cruise to get away and left out of Bayonne for convenience and to save air fare. It was rather last minuet so didn't have much to choose from. Bayonne is one of the best ports to leave from. We were on board 20 minutes after arriving. Disembarking was not that bad either. Got cabin 9052 Aqua Class. Best Aqua Class cabins are on deck 11 but as I said we didn't have much to choose from. Deck 9 is right below the pool deck and has an overhang. I will try to include a picture. Balcony gets no sun and minimal view but still ok. So be careful where your cabin is located as there may be some noise from the deck above depending on where on deck 9 you are. Our cabin 9052 was not bad as it was below the entrance to the solarium doors so we heard minimal noise. Better cabin would have been 9054/56 or same on the starboard side. Aqua Class has some amenities worth the extra charge and some not so much. Blu restaurant was one of the reasons we go with Aqua Class and well worth it. I am a chef so for me the food could have been a little more flavorful but the servic was, as always, exemplary. The daily canapés and fruit we could have done without and there were never any fresh flowers in the room as expected but really not a big deal. The daily iced tea was nice. The shower with multiple heads was great but the shower doors never shut correctly so there was always a look on the floor afterwards. Just used towel to sop it up. Food on the food court was also good but the burgers by the pool are great and at the back of the ship you can get steak, fish, pork and chicken cooked to order. Soups and salads too. This is a well kept secret so check it out. All icecream is free (not the gelato) but every flavor tasted the same to me. Also in El Bacio, the coffee shop, the desserts in the case are all free. Another well kept secret. Our cabin stewardess, Berlyn, from the Philippines, was, by far, the BEST we ever had. Can't say enough about her attention to detail and genuine concern that we had everything we needed. The ship is a bit old, but so are we (late 60's) and it's what's on the inside that matters. However, there isn't anything that disappointed. Persian Gardens is a bit tight but hardly anyone uses it so it is never crowded. Didn't like having to walk down the public hallway to get from the men's dressing room to that area. Who designed that? Casino was not good to my wife but I did ok..it is a bit small and tripped over stools a few times but the staff really tried to make it fun with many nightly games and give always. Shows were quite good and varried. Good quality for a cruise ship. Bermuda is wonderful and fast becoming one of our favorite ports. The ship docks at the Naval Shipyard and the shopping and restaurants, and activities that built up around it are great. Almost no need to go into Hamilton if you don't want to but there is a ferry. Just check the departure times. Don't take the bus as it takes an hour and a half to get there since it has to drive all around the island. There is a small beach within walking distance that we didn't get to but will on the next trip. Even our Maitre'd went and said it was great. Ask anyone for directions. I suggest going to YouTube and searching for the Summit. There are some great videos. In closing let me say any bad day on a cruise is better than the best day on land. Everyone can find something wrong so read the reviews carefully and consider the source. Bon Voyage. Read Less
Sail Date May 2018
After plenty of cruises with RCI and Carnaval, we decided to choose another line. I was looking for better food. Let's get right with it. FOOD - Overall food was good, not great. On par with Carnaval. The big difference was ... Read More
After plenty of cruises with RCI and Carnaval, we decided to choose another line. I was looking for better food. Let's get right with it. FOOD - Overall food was good, not great. On par with Carnaval. The big difference was Celebrity had a much larger selection. But the food wasn't great. The dining room was OK, the buffet was a bit better overall. However, no food after 1 am. No 24-hour pizza. Kids didn't like that. Small charge for room service excluding tip. Didn't try specialty restaurants this time because I couldn't fathom paying $45 a person for upgrade Italian. So overall I was disappointed. SERVICE- Service was overall pretty good. Especially the Mellow Yellow Coffee Fellow. (deck 10 aft) Room steward was really good. Joaquim (spelling may not be correct) could get in your room to make it up in minutes. I always disliked leaving your room for an hour and having it not made up when you returned. (2130 and 2134) Dining Room service was pretty good. Shout out to Jennifer (assistant server) who always wore a great big smile. Marvin the head server did a much better job than my last cruise. (Carnival) Casino crew wasn't the friendliness. SHOWS - Family enjoyed the two singing shows. Lot's more entertainment but I'm picky and thought it was average. CABIN- It was good but refrigerator could have been cooler. Yes, I contacted maintenance but it was the best they could do. You needed to press the flush on the toilet 2 to 4 times to get it to work. HASSLE. Lighting could have been better. When you turned on the lights to light the dressing area early in the morning, it turns on everything. They need a light just for the closet area. Good storage and the air worked great. PORT - Bermuda. Loved it. Would go back again. Clean, beautiful hills and water. Beaches were clean. Nice people. However, $$$$$$$$. $18 for a hamburger and fries and some restaurants charged for refills on tea. But the food was good. Talked to other people on Norwegian Line and every one of them complained so I guess I was on the right ship. SHIP - The summit needs a facelift. A little more attention to detail on cleaning would help. Saw bunched up napkin in buffet next window for 4 days until they cleaned it up. I enjoyed the buffets and the huge variety. Quality could have been a bit better. And a 24-hour restaurant would be greatly appreciated. Would I go again? Summit seems to do a better job than other lines that dock there. And I just loved Bermuda. (Can't rent a car so get public transportation pass for buses and ferries) Favorite restaurant was the Swizzle Inn by the caves. Ask for Cory. Rosa's in Hamilton was good too. Thanks. Read Less
Sail Date May 2018
First the disclosures - we have cruised many times with Princess and for the past few years have enjoyed several river cruises/upscale trips with Scenic and Silver Sea. This was our first trip on Celebrity and we chose this because of the ... Read More
First the disclosures - we have cruised many times with Princess and for the past few years have enjoyed several river cruises/upscale trips with Scenic and Silver Sea. This was our first trip on Celebrity and we chose this because of the itinerary, Bermuda. It's been on our list for a long time and we got a great deal (free grat, free wi-fi, classic drink package, and OBC) as well as a good price. The Celebrity Summit left from Port Liberty, New Jersey. We arrived the day before, staying at the Jersey City Courtyard by Marriott (very positive experience - highly recommend). We took an Uber from the hotel to Port Liberty (~$20 with tip). Took about 20 minutes. The check-in/embarkation process at Port Liberty was a well oiled machine and we were through security, checked-in, and on-board in about 25 minutes. Our boarding time was 11-3pm. We arrived about 11:15. The crowds were manageable and the staff working were friendly and helpful. Once on-board we enjoyed lunch in the Cosmopolitan restaurant (a perk for those book in Concierge class) . The wait staff was attentive and the food was good (I had salmon and my wife had the pasta). We walked around a bit while they readied our cabin. Our first impression of the ship was that it was in good shape (despite some of the previous reviews) and had all of the usual items (casino, shopping, pools, etc.). We were impressed at the layout of the shopping "mall" area which included the shops, as well as the future cruise area which was easily accessible. Basically it was all in a central area which made it nice to find later in the cruise. We also liked the enclosed Solarium Pool. It was a large whirlpool type area that you could enjoy the sun but not the wind/weather. The regular pool area contained to smaller pools and the usual matching set of hot tubs. I did use the Solarium Pool but not the regular pool (water was too cold). During our trip most people sat around the regular pool but not in it (so I wasn't the only wimp). The two other areas of the ship that impressed us were the gym and the theatre. Both were much larger than we would have expected for a ship this size. They were both well designed and maintained. The crew was a mix of Greek, Dutch, and American. The Cruise Director, Patrick, was from the Philippines . Super friendly and lots of good energy. Overall the crew was friendly and nice. There was one waiter, Donovan, who would sing in the Oceanview Café (main buffet area) each morning. That made for a pleasant start to our day. I thought the ship was organized ok, but the lack of a full multi-level piazza meant you had to find your way to the front of the ship and take the regular stairs. It was fine but seemed harder to navigate than other ships we've been on. I do think there was a bit of rehabbing that was recently done on the ship. In a few cases the names of the venues (main dining room) didn't match what was in the material either on-line or in the room's information book. Speaking of the room's information book it contained a few extra sheets (welcome notes from the current and past Carnival CEO - same exact wording, just different names) or missing sheets. So in some cases it felt like a bit of lack of attention to detail on the materials on the ship and in the room. Passenger makeup: Many people from New York, NJ, Maryland, and Pennsylvania. Mostly older, but a few younger families as well. Not a wild bunch but that was more than fine with us. I should have brought my NY Yankees hat with me to fit right in. Stateroom: Please see my comments about our room in that section. Dining - We spent all of our breakfasts and lunches in the Oceanview café, even though during sea days we could have eaten in the sit-down Cosmopolitan. We just never made it. The Oceanview café was a mixed bag for us. The layout and selection of food (regardless breakfast or lunch) was really good. Lots of choices and they were really good about listing if an item was gluten-free and/or no added sugar. However, the quality of the food was marginal at best. The biggest pet peeve I had was that most food on the line was tepid at best and usually not very hot. The only exception was at the make-to-order (omelets, burgers, etc.) or carving stations. I first thought that it might have been because of when we were eating but it happened all the time. Inexcusable for food operation. Another pet peeve was that the food items in the 2nd row of the buffet were very hard to reach and I noticed many people had issues trying to get their food. I don't know if the sneeze guards were too low, but it was difficult. The past pet peeve from a food standpoint was that sometimes there were no serving utensils out so unless you wanted to grab it with your hard you couldn't get that item. In some cases many of the labels were missing or incorrect. Again, things happen but from a food service standpoint, there shouldn't be the case at a buffet. The other issue that I saw ONLY at the Oceanview Café was the terrible condition of the chairs. There were three types. A wooden backed chair, which looked like it was in decent shape, a "pleather" chair which were all peeling and looked HORRIBLE, and then another section where they had folding chairs. Not sure that that was all about but it looked like something you'd set out when you realized you had more company coming over than fancy chairs you actually had. The rattiness of the pleather chairs was a real turn off and not sure why that was corrected. it just looked bad. I doubt they just got ruined on the previous cruise. Cosmopolitan Restaurant (regular formal dining): We really enjoyed the dinners at this traditional venue. The staff was professional and always asked how we were doing. The overall quality and choice offered was quite good. Of course they always had the staples on the menu (shrimp cocktail, steak, chicken, etc.) The portions were not huge which made trying multiple appetizers acceptable without feeling like they need to roll you out after dinner. The one exceptional evening was the traditional lobster tail night. The lobster tail was huge, Much bigger than we've experienced on other cruises. All and all we were impressed with the main dining venue. Most evenings we were able to eat in about 60-90 minutes). We never felt rushed or felt like we had to hurry up to make the show. During our particular cruise they had two celebrity chefs who did a number of demonstrations and meet/greet. We didn't attend any of those sessions. One evening they each prepared a full course dinner as part of the overall menu. The menu items they presented were quite good and it was a fun way to enhance the main dining experience. Pool Grill: One day we tried the pool grill for a burger and fries. We hit during the rush hour with a bit of a wait but the result was a really decent burger and good fries. Typically we try to eat differently when we are on a cruise sometimes you just want a burger. Drink package: As part of our deal we got the classic drink package. I wasn't quite sure how it was going to work (there are 3 different drink packages) but it was fine. It was nice not having to sign anything and we never got the sense the wait staff didn't take care of us as well as people who were paying by the drink. The only niggle I had was I would have like to see more drink menus so that I could have taken advantage of trying new drinks versus sticking to what I know. We did enjoy a martini at the martini bar and for that we just paid the difference in the drink amount and the limit of our drink package ($9). Easy peasy. Susi on Five - This is a pay as you go Sushi specialty restaurant which we tried one evening. The food and assortment was excellent and since you only paid for what you ordered you could try as much or as little as you wanted. We didn't try any of the other specialty restaurants as on previous cruises they really serve you a ton of food and we just wanted something small. Entertainment: Simply outstanding. There were two comedians who were funny and entertaining. A musical group from NYC who did a great job singing some golden soul oldies, a piano maestro who was terrific, and 3 in-house productions. The in-house talent was a blend of singers, dancers, and some magnificent acrobats/gymnasts. The music was provided by the "Summit Six" - the house band which included two horn players. All of the shows were entertaining and didn't feel overproduced as on some other cruise lines. The singers were quite good with one young lady even playing the piano during a show. Bermuda/on-shore excursions: We docked at the far end of the island at the former Royal Navy Dockyard. There were lots of shops and restaurants at the section of the island but it's more for the cruise ships than actually being "in town". We spent nearly 3 full days in Bermuda and really enjoyed our time there. Think Caribbean, but cleaner, safer, and no-one asking you to braid your hair. Yes it's expensive but that's par for the course for an island in the middle of the ocean. On our first day we took a 5 hour mini-bus excursion that basically took us from one end of the island to the other (it's only 26 miles long). It was a long day but well worth it as you got to see the two main cities (Hamilton and St. George) and decide what you wanted to do the other two days. For our second day we went out on our own and took the ferry to St. George (highly recommend the ferry versus a bus or taxi). The RT ferry was $9/pp (if you bought tokens) or $10 if you paid cash. Very economical and much faster than other means of transport. Our third day we took a shared mini-bus $7 (vs. individual taxi) to Horseshoe Bay. It's the signature beach for tourists and you won't be disappointed. The sand is pink and the water is amazing but be careful it can get rough. While at Horseshoe Bay we each enjoyed the native Bermudian alcoholic beverages - Rum Swizzle and Dark and Stormy. Try it, you'll like it. Getting back on the ship after doing our day trips: Not sure why this ship/itinerary would be different but getting back onto the ship was time consuming. It took at least 20-30 minutes with barely any line-up. They made it clear that the gangway was open 24 hours and you could come and go as you please, but it was a headache. On other cruises we've been on it was a quick process. Not so for the Celebrity Summit in Bermuda. To be clear, this was not due to excess security or mobility issues. It just took, in my opinion, a long time to get back on board. Disembarkation: They collected our luggage by 10pm the night before we landed back at Port Liberty. In the morning we enjoyed our last breakfast on board and waited in the lounge while they called our number to disembark. Once we got off the ship our luggage was easy to find and we made it through customs in about 30 minutes. Very efficient process. So our overall impression about Celebrity was positive. There was nothing that we thought was outstanding but nothing (aside from the food/furniture issues in the OceanView café) that told us to never come back. In fact while on-board we booked our second Celebrity cruise (Asia in 2020). So we were happy enough with Celebrity to try it again. Read Less
Sail Date May 2018
My friends and I chose this cruise to Bermuda upon the advice of my TA. Embarkation was a breeze. The Concierge Embarkation lunch was very nice. We then toured the Persian Garden, but chose not to pay the $99 for a full week's ... Read More
My friends and I chose this cruise to Bermuda upon the advice of my TA. Embarkation was a breeze. The Concierge Embarkation lunch was very nice. We then toured the Persian Garden, but chose not to pay the $99 for a full week's access. We did take advantage of the spa special that day and enjoyed the BEST massages ever at the Canyon Ranch Spa. We enjoyed them so much that we cancelled our scheduled in-port massages and opted for another on-board massage our last day in port! The CruiseCritic Meet n' Greet was okay and we met some wonderful new friends that day. I especially appreciated the Singles and Solos cruisers lunch that day, because I made two new friends that made our cruise even more special! The silent discos were fun and we appreciated the fantastic shows at the Martini Bar. QSine, Tuscan Grill and Sushi on Five were all stellar experiences. Another nice perk of Concierge status was the surprise invitation to sail away from Bermuda on the Helipad. Way cool! Disembarkation was wonderful! We chose a post-cruise tour of Manhattan and were in Group 1 off the ship. I'm sad we didn't get to use the Concierge disembarkation lounge at Sushi on 5, but the bus tour really made up for that! I highly recommend this tour for those who have late flights out of Newark, LGA or JFK. Read Less
Sail Date April 2018
We have been to Bermuda on Celebrity before, and we noticed that the first cruise of the season was a "Moveable Feast" cruise. Chefs Richard Blais and Bryan Voltaggio were both on board offering cooking demos and private cooking ... Read More
We have been to Bermuda on Celebrity before, and we noticed that the first cruise of the season was a "Moveable Feast" cruise. Chefs Richard Blais and Bryan Voltaggio were both on board offering cooking demos and private cooking classes. Normally we wouldn't go to Bermuda this early in the season, but we really wanted to be on this specialty cruise, so we decided to go earlier in the season. We were lucky enough to get into both private cooking classes and they were the highlight of our cruise. Sadly, Celebrity did NOT offer the originally promised excursion with the chefs that included a private dinner after the excursion. They only offered a Bermuda excursion to an organic farm with a cooking demo. Service on board was very good, and our cabin attendant was EXCELLENT. We had one of the "Sweet Sixteen" balcony cabins and our attendant, Javier, was probably the best we have ever had. We loved our cabin so much that we booked exactly the same cabin as our last cruise on the Summit! Food was mostly very good in the main dining room, although there were a few misses (and the misses were pretty bad). The first night in the main dining room was chaotic and unorganized, but that straightened out for the second night. We absolutely loved most of the food in the OceanView cafe - there was an abundance of choices - and they always had something different to try. The eggs benedict station in the morning was great! It's amazing how they can serve perfectly (usually) poached eggs in a buffet, but they managed to do just that! Cafe Al Bacio was great for morning coffee and pastry - it was nice having the beverage package just for the premium coffee alone! Not all of their pastry was great, but the morning apple turnovers were delicious. I already miss my morning cappuccino! We only did afternoon tea once, since we came back from Bermuda and it was between lunch and dinner. I am glad we did because it was pretty good - creative little sandwiches and just enough to hold us until dinner later that evening. While we were mostly happy with the Classic Beverage package, they really should increase the limit another dollar or two. Many of the brands we had on our last cruise were no longer within the price limit on this cruise. Taking things like Tanqueray and Baileys off the list for the classic package were just not necessary. Increasing the limit by just a dollar would have given us a better selection for package. Entertainment, for the most part, was great. The production shows were good, and the acrobatics were amazing. They had a group called "Uptown", and their Motown sounds were incredible. I would pay to see this group on land in concert! I just wish they did more than one show! The comedians were good. There was just one show - with a piano player (Liberace style) that surprises us - not in a good way. Let's just say we didn't stay for the show. We loved all the trivia games and the game shows - especially the interactive shows. There were so many things going on that we couldn't even do everything we wanted to do. I guess that's a good thing - we just had to choose which events to attend. We didn't buy any shore excursions since Bermuda has such a great public transit system, and we didn't need to get back at a certain time. We took ferries or buses or vans, and we were able to get around very easily. We loved the beach and exploring St George and Hamilton. We went to the Harbour Night festival in Hamilton on Front Street, and while the actual street vendors were just average, the Gombey dancers were absolutely amazing!!!! If you are in Bermuda on a Wednesday night in season, you absolutely MUST go see the dancers. We always book cruises while school is in session, and as we hoped for, there were very few children on this cruise. We understand that the Summit is going into dry dock in early 2019 for some much needed upgrades and renovations - so we hope it is better than ever when we decide to book our next Bermuda cruise. Read Less
Sail Date April 2018
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to ... Read More
Overall I had a good time with Celebrity Summit. Although it could use room for improvement. The communication between the ground and onboard staff needs to be improved. When I booked my cruise, I explained that I needed to be able to connect my iPhone and Laptop to the internet at the same time. The sales man did research and let me know it was possible then sold me the package. However, once onboard this was not the case. The staff allowed me to have 2 account without additional costs. Regarding the restaurant Sushi 5. The sales men misrepresented that the Japanese chef Yoshi would be making authentic sushi. However, I was informed the manager that the chef was from the Philippines and not Japan. The manager made it up to me by not charging me the a la carte price. Another issue was my on board account, they charge me for items I didn't purchase. However, the guest relation rectified the situation, but it made my vacation a little stressful. The last issue has to do with the off shore excursion. when I booked my cruise I was informed that it shouldn't be an issue, and that I needed to speak with the accessibility department. The accessibility department informed me that they couldn't assist me due to liability issue. Later on the cruise manager informed me they could do a refund but I book a flight that was nonrefundable I am a blind member. I normally need a guide. For one of the excursions the driver could not get out of the bus to hold my arm. I had to rely on a good Samaritan who assisted me although she was not under any obligation to assists. They informed me that they were not in charge of off shore excursions. I would like for them to take guest disability under consideration and make more accommodations for the guest. Read Less
Sail Date April 2018
This cruise, I realized that what I like most about sailing on the Summit is the opportunity to encounter the wonderful culture that its crew has created/maintained. It just feels different from other ships. The vast majority of crew ... Read More
This cruise, I realized that what I like most about sailing on the Summit is the opportunity to encounter the wonderful culture that its crew has created/maintained. It just feels different from other ships. The vast majority of crew members appear to like each other and enjoy working on the Summit. That makes it a great place to spend a week or so. This was my 3rd sailing with them in the past 5 months. With that said, there were challenges: Embarkation was a zoo. I'd just done it in San Juan in January, so know that it can be handled better if imperfectly, but this was pretty miserable, complete chaos out front ( a well placed tip and mentioning suites did eventually get some help, though. I bring this up because it's an area some large lines are improving on-- MSC's yacht club tent for example. My hunch is that if the cruise is good enough then the beancounters assume that memories of how things went getting on board will fade. Not so. With Luminae closed on port days, and because I was mostly just staying on shp, I had opportunity to visit the buffet. I thought the food was pretty darn great up there, but the manners of many (not all) fellow passengers left a bit to be desired-- know, silently looking away when cutting in front of someone does not make you invisible; a simple "pardon me" would work wonders. While the food was tasty, the furnishing are beyond time for an overhaul. Given the way the seats are already shedding their upholstery, I can't imagine what things will look like after a summer of doing the nyc/hamilton shuttle. Oddly enough one area was already furnished in folding chairs and tables. The Luminae team on Summit is just fabulous. They seem to all work together so near perfectly that it'd be a fun place just to eat PB&J sandwiches. Although the menu is a bit long in the tooth, nothing was disappointing and several dishes proved memorable. The spa/gym were a place of various challenges/issues this trip.-- trouble with machines not working, and ship's dancers using the space as rehearsal hall combined with a little spat between canyon ranch staff and men's locker room staff member made this a bit less relaxing than normal. MC appeared pretty busy when i stuck my head in a couple of times, so I remained pretty close to my balcony most of the trip. But they do put on a nice daily spread at tea. And it is a lovely room. The two comedians and the 3 visiting musical acts I saw were all lots of fun. The comics were especially terrific. I can't say much about the ports this time around. I'd not visited Bermuda before so splurged on a night at a hotel whose reputation I'd known since my youth. That proved an enjoyable adventure, and it is a lovely island. All in all, a good trip. But the embarking issues and other mass crowd moments left me curious about trying a smaller line. I know I prefer M to S class ships on Celebrity, so think Azamara might be the Fall trip. Although they seem intimidatingly small, I am interested in really small, like SeaDream offers. So, while on this trip, I arranged for a tour of the SD1 next week while doing an 11 niter on Reflection. I still have trips booked on Summit so not looking to venture too far afield, but think it might be time to nose around a bit. Read Less
Sail Date April 2018
Ship is showing its age in places. Food is very good as are most of the staff. Would not pay full price for this ship. Embarkation on port days was awful due to insufficient and rude staff at security stations. Cruise director Patrick is ... Read More
Ship is showing its age in places. Food is very good as are most of the staff. Would not pay full price for this ship. Embarkation on port days was awful due to insufficient and rude staff at security stations. Cruise director Patrick is not funny at all. Very few activities on board. Paper airplane contests. Same music repeated all day every day for the entire 8 night cruise. Lounge chairs around pool deck are quite old and many are very dirty. Chairs in the Oceanview Cafe at the back are worn out totally. Not a luxury look at all. Chris Hawks a singer on board was just amazing. The production shows were the best we have ever seen on any cruise. Hours go by with very little going on. Very personable captain who interacted with guests more than most. Some dining room meals were average and cold when served. Read Less
Sail Date April 2018
Fifth time on celebrity and second time on this itinerary. The summit is showing her age in some areas-especially in the ocean view cafe. Chairs are overly worn and need to be replaced-and not with the folding tables and chairs they’ve ... Read More
Fifth time on celebrity and second time on this itinerary. The summit is showing her age in some areas-especially in the ocean view cafe. Chairs are overly worn and need to be replaced-and not with the folding tables and chairs they’ve added! Staff was mostly good and friendly. Small things were lacking but nothing that would ruin a cruise. The room refrigerators are barely coolers and no ice bucket was provided. Robes provided are well worn! Room attendant was ok. Room attendants and room service need to work together. Our cabin was made up but 5 hrs later room tray hadn’t been removed-not attendants job?. Loved having coffee delivered every morning within 5 minutes of receiving call it was on its way! Enjoyed the main dining room menus and food and staff was excellent. The buffet would have been adequate-nothing real special - but fellow passengers ruin the experience! Watch your kids and don’t reach around or in front of people! Ask for help and get manners!! Overall a good cruise. Read Less
Sail Date April 2018
We liked this itinerary. Wanted to see how all of the islands are recovering from the hurricanes. Most residents seemed upbeat, thanking those who have helped and are still helping in their recovery. We had never been to Bermuda, so ... Read More
We liked this itinerary. Wanted to see how all of the islands are recovering from the hurricanes. Most residents seemed upbeat, thanking those who have helped and are still helping in their recovery. We had never been to Bermuda, so this was a nice way to see it for those two days. We enjoy Aqua Class, eating in Blu. We are also now Elite, and enjoyed the perks, especially our nightly beverages in the Rendevous Lounge, hosted by a great Captain's Club manager, David, along with a fine group of servers. The Summit is showing some wear in the decor,seating,fixtures, etc., but it is a 2001 ship, so give her a break! (And going in for a revitalization next year) She doesn't have all the bells and whistles of the newer Celebrity ships, but seems to have the repeaters for sure. We felt the staff was top-notch, always speaking to passengers. Service at all venues was never lacking. The entertainment was a nice surprise as we thought it might be not up to speed with other ships. Not so....all shows were great in our opinion! Now for the things I think should be tweaked. We have eaten in Qsine in the past on other ships. This was a bit of a disappointment, for the choices we made. Just didn't make the grade. Service was great, however. As I mentioned, we were in Aqua Class. Every afternoon canapes were delivered. Must say they were not ever appetizing. Not a deal breaker as who really needs them?! The Persian Garden is not quite as nice as the newer ships, and prefer the heated tile individual beds vs. the longer one on this ship. So, again, this was a great itinerary, and we do like repositioning cruises. We love Celebrity, and would sail the Summit again. Read Less
Sail Date April 2018
Was a little hesitant to book this cruise based on some of the negative reviews regarding the condition of the ship. Well, don't worry. The ship is in great shape. Of course some of the furniture could be replaced. Specifically in ... Read More
Was a little hesitant to book this cruise based on some of the negative reviews regarding the condition of the ship. Well, don't worry. The ship is in great shape. Of course some of the furniture could be replaced. Specifically in the buffet. It looks like they didn't update that in the last drydock. But by no means is the ship looking old and dingy. The staff was by far some of the best that we have seen. Always upbeat and they always make a point to acknowledge guests in passing. Its a pleasure to see the crew take such initiative. Thats what sets Celebrity apart from the other mainstream lines. They are a step above. Constantly cleaning and making sure our needs are met. The food was really good. We had an aquaclass balcony but ate in the main dining room a few times and have no complaints. Good variety in the buffets and lots of made to order offerings. Read Less
Sail Date March 2018
Our FIRST cruise. Wonderful cruise ship. Food was excellent. Suite was excellent. Chip our butler was amazing. Service was perfect. Ship does move...yes you can feel it back and forth at times. We had no problems with any ... Read More
Our FIRST cruise. Wonderful cruise ship. Food was excellent. Suite was excellent. Chip our butler was amazing. Service was perfect. Ship does move...yes you can feel it back and forth at times. We had no problems with any seasickness. Shows were decent. Comedian had been on Beverly Hills 90210 and other tv shows. Sit in the front for interaction. There's plenty of seating. Suite guests get free alcohol and pop in one lounge without drink package. Big issue - our balcony sliding door popped loudly the second night, over and over again as the ship rocked. I really needed sleep and got very little. I hope this can be fixed. If it were a longer cruise, I don't know how I'd survive. Casino is small and has no Texas holdem poker table or room. But it does have craps! Pool was cold. Too cold to swim in. Art auction was for very expensive pieces only, like $20,000 pieces. Would love to see less-expensive Giclees in the hundreds. Do NOT bring a power strip. Your bag will get flagged and sent to security. You will have to check room phone messages to find this out or walk around wondering where your bag is as your butler will not know. We figured it out after a while. Muster Drill was extremely long, lame, and boring. Better organization might help, but Im guessing many cruisers were too lazy to get to where they should be, making those of us who followed rules wait. Many young female cruisers thought they were above the rules and continued to talk on cell phones during the drill. No surprise there. Nassau sucks. I don't know why so many people cruise on ships that go there. You won't go to the forts, they are in ghettos. We saw the courthouse. The library was closed. Junkanoo beach was run down, dirty, and small. We walked off the main drag on our own to find the Queen's Staircase, and feared for our lives. Two blocks off the main drag looked like a bomb went off, trash and debris everywhere, boarded up and open houses worse than Flint, Michigan, the area we are from. Two Bahamians were yelling at the manager in McDonalds. One was walking behind me yelling. Cruise ships should try other ports in the Bahamas, but business must be good there. I don't know why. Stay away from Nassau. Upon disembarkation, had to wait in a VERY LONG LINE. NO special line for suite guests to get off the boat. Customs was very backed up. Asked customs agent if suite guests had to wait in line, and they let us through the global express line. Worked out well as our flight was leaving and if we had had to wait in the customs line, we might have missed it. Make sure your return flight home is well after noon to be safe. Also on the last day - go ahead and sleep in and check out late. It's better than waiting in line Im sure. Read Less
Sail Date March 2018
I loved the Rock and Romance part of the cruise. As far as the ship goes, I was very disappointed. I usually love Celebrity ships. I had been on the Infinity (the sister ship of Summit) 15 years ago. Well, this boat surely looked 15 ... Read More
I loved the Rock and Romance part of the cruise. As far as the ship goes, I was very disappointed. I usually love Celebrity ships. I had been on the Infinity (the sister ship of Summit) 15 years ago. Well, this boat surely looked 15 years old. Really needs updating. My cabin furniture was very worn. The bathroom really needed a redo- tile and sink and shower looked really worn. The food in the main dining room and the buffet were practically in-editble! What happened to the food??? Did they give us different food b/c we were a charter??? It made me have to spend extra $$ on the specialty restaurants. They were good! I loved QSine! That being said, I still had a great time with the entertainment and that is why I was on there. I would never choose to go on that ship again. I am booked to go on the Eclipse in July!! Read Less
Sail Date March 2018
We like to escape New England in the winter, and for the past ten years, that’s been a Celebrity cruise. We prefer the M class ships, so when Summit became available for this “repositioning” cruise, we signed up a year ago. Of ... Read More
We like to escape New England in the winter, and for the past ten years, that’s been a Celebrity cruise. We prefer the M class ships, so when Summit became available for this “repositioning” cruise, we signed up a year ago. Of course, the devastation from the hurricanes forced some changes and some worries, but things went pretty smoothly. The hotel we had booked in San Juan stayed open and was accommodating, though we cut our stay short by a day. Embarkation was quick and smooth. We had lunch on the sunset deck as usual, and were able to get into our room right afterwards. We had a Concierge Class stateroom, which was pleasant and comfortabe, with plenty of storage space. Our stateroom attendant introduced himself and seemed very personable, but fell short in several instances during the.cruise. One day our room was never cleaned; though I asked for ice to be delivered at 4 each day, it didn’t come twice and the other days was delivered around noon, so was melted by the time we needed it; and he removed dirty glasses but didn’t replace them. This was not the standard we were used to on Celebrity. We were also disappointed in the main dining room. Not one of the dinners we had there was exceptional; in fact, most were subpar. My husband found the meat entrees, with one exception, unacceptably tough. Even the pasta was way undercooked one night. The menu is less varied and the offerings are more pedestrian than they used to be. We noticed last year that the food was not as good as it had been, and this year was worse. We did enjoy the Tuscan Grill, and Oceanview Cafe, where we often lunch, is still good. I was disappointed in the menu changes at the spa cafe, though. And what happened to the hors doeuvres in the CC stateroom? Dried cranberries instead of shrimp? Celebrity seems to be cutting back significantly on their food costs. On the upside, our waiter and sommelier in the MDR were very good. Because the ship had to abort landing in Nassau, our final port, we had three sea days in a row. The staff and crew did a good job of adding activities at the last minute to keep folks occupied. Captain Kate is a treasure, with her wonderful humor and visibility. The activity offerings are pretty standard—lots of trivia, sports contests, karaoke, etc. And lots of merchants hyping jewelry and watches, art, spa treatments, etc. The production numbers in the evening were standard fare, but a couple of the featured performers were good. We particularly like the Summit and other M class ships because of the Rendezvous Lounge, where live bands play for dancing before and after dinner. The dance band this time was Lucky Band, not as good for dancers as others we’ve experienced on Celebrity. (Kathleen and the Saints, where are you?). The ship’s orchestra, however, played a couple of times, and they were very good. There is also a party band that handles the late night and poolside venues; they did a good job with the “jump up and down” music. Celebrity upgraded their WiFi a couple of years ago, but it is still slow and very expensive. We were in the first group to disembark due to an early flight, so debarkation was relatively quick and easy. One complaint, though: the only place serving coffee before 8:00 was the specialty coffee shop, where one cup of not very good American coffee was $6.20. I find that outrageous. We have been loyal Celebrity cruisers for ten years, and we still like the ships and enjoy the experience. But I’m afraid they are going the way of the airlines—putting their resources into making the experience better for the higher-paying customers at the expense of those of us not in the suite class. It’s still hard to beat Celebrity’s value when they offer their free perks, and we have booked a cruise on the new Edge next year. But because of what we see as slippage in Celebrity’s quality, we’ve also booked two cruises on other lines. Read Less
Sail Date January 2018
We booked this cruise 3 weeks PTD for the amazing price for an inside stateroom. The cabin was well appointed and roomy. I couldn't believe all the storage spaces. We went to Antigua, St. Kitts and St. Thomas. Nassau was aborted ... Read More
We booked this cruise 3 weeks PTD for the amazing price for an inside stateroom. The cabin was well appointed and roomy. I couldn't believe all the storage spaces. We went to Antigua, St. Kitts and St. Thomas. Nassau was aborted due to high seas. We did tours on St. Kitts and St. Thomas. Stayed on board for Antigua. Their big claim to fame is 365 beaches. We preferred the lovely poolside and spa pol areas. So relaxing and with hardly any passengers around, you did not feel cramped for space. Really glad we did that because our 3 sea days were not so nice poolside. Way too many people for such a small area. It was crowded and noisy. This was our first Celebrity cruise and I had heard great reviews about the food. Sadly, we were disappointed. The Cosmopolitan dining room was very pretty, service excellent but the food was just so-so. It could have had more flavour and be hotter. The Oasis Cafe (buffet) lacked variety. Plus there were 4 separate buffet areas, the 2 standard (port and starboard) and then a separate pizza place and a grill at the stern. Unless you spend time walking allover the place, you would never know about the last 2. So it was a lot of walking just to see what was there and then go back to get what you want. Plenty of seating and the service was very attentive. The food lacked in flavour and needs to be hotter. Embarkation was San Juan and I will never sail from there again. You can find great cruises out of Florida without the hassle and extra expense of flying to San Juan. It was a good thing we flew in 1 day early. I had the unfortunate experience of having one bag not arrive when I did. It was a complete mess trying to have the bag delivered to the ship. American Airlines said they would, Celebrity said the porters pick them up. Well, i was notified by Guest Services that the porters said they could not promise to get the bag to the ship on time. I was told the best way was to go get it myself. Seriously! So I was already on board and getting settled in when I had to take a cab back to the airport. The bag was there but AA didn't understand why I came for it. It was tagged for 5pm delivery. Get bag, get cab and go back to ship. $50 later I am at the pier with my bag. It became a finger pointing contest as to who lied to whom and I was the one caught in t he middle. I blame Guest Services for not knowing procedure and sending me back to the airport. And here's the clincher .... upon returning to the ship, I was not allowed back on. Why? Because I had my husband's ship card. It was scanned when I left the ship but no one noticed it was the wrong card. So now ship's log has me on board and my husband off. By this point I was ready for a complete melt down. Fortunately a very nice man with port services spoke with embarkation check -in and I was whisked to a special desk, issued a new card (thank heavens I had my passport) and then escorted to the ship. My escort demanded to speak with ship's security supervisor who immediately took over. I was then escorted to our room where the security officer verified my husband's presence and identity (recording it all on a body camera). I was so stressed and exhausted (did I mention HOT too?) Sadly, not a single Celebrity security person ever apologized. I went back to Guest relations several times but the woman who helped me initially was never there and I really did not want to repeat this tale of woe. As for the stress, the massage I had booked earlier was the perfect remedy. Spa services...WOW!! I can't say enough good things. We had a couples massage and I had a pedicure. The best I have ever had. Read Less
Sail Date January 2018
A very low fare made us take this cruise at the last minute ,the condition of the bathroom floor in need of new caulking and water leaking from the shower was a letdown. The ship is old and needs an upgrade,the food is better than the ... Read More
A very low fare made us take this cruise at the last minute ,the condition of the bathroom floor in need of new caulking and water leaking from the shower was a letdown. The ship is old and needs an upgrade,the food is better than the other lines, the shows were very good but there was very little to do during the 3 sea days.Our cabin attendant wasn`t as good as we expected but the service in the rest of the ship was great.We didn`t take any shore excursions. Embarkation was great, in 20 minutes we were done,disembarkation was slowed by customs but were done in an hour.[had the same problem in Fort Lauderdale in the past] Very few children on board.The open areas were a little crowded during the 3 consecutive sea days.The adult pool was made into a theselotherapy pool and we think it should go back to a regular pool. Will do it again next year for the same rates. Read Less
Sail Date January 2018
This was our first time cruising and we were really not sure if we would like it or not. I had done lots of research on the ship and cabin classes offered by Celebrity. We really liked the ship. Other reviews talked about how the ship ... Read More
This was our first time cruising and we were really not sure if we would like it or not. I had done lots of research on the ship and cabin classes offered by Celebrity. We really liked the ship. Other reviews talked about how the ship was old, or showing her age, but really there was nothing wrong beyond a few areas of worn carpet we could see. Our cabin (1105) was in good shape and nothing was damaged or worn. We also liked the food on the shp. It was high quality from the buffet to the high-end dining. The staff was very friendly and engaging. They wanted to do their best for you with very few exceptions. We enjoyed the activities on the ship like trivia and gambling. The shows on the ship were also very good. Very good singers and dancers and two outstanding aerial artists. Captain Kate made the days special with her announcements and I was shocked she was waiting to say goodbye on disembarkation day. Sadly by the time you read this she will likely have made the move to to the Equinox. The Summit's loss is the Equinox's gain. Exploring the Caribbean islands really worked out well with the ship. We would fuel up on breakfast, go out on a tour or excursion, then come back for a late lunch, then finish by going out for shopping. Then it was back on the ship and ready for dinner. It was nice not having to worry where to eat meals like you would on a regular vacation. And as an older couple it was nice having your room move around with you if you didn't feel well that day. Read Less
Sail Date January 2018
This was my 8th cruise. I have cruised with Disney, Carnival, Royal Caribbean, and Celebrity. This ship was clean. The crew were super friendly and helpful. The food was good. We actually ate many nights in the buffet. Mostly we eat ... Read More
This was my 8th cruise. I have cruised with Disney, Carnival, Royal Caribbean, and Celebrity. This ship was clean. The crew were super friendly and helpful. The food was good. We actually ate many nights in the buffet. Mostly we eat in the main dinning room. Our whole group like the buffet or room service(which was excellent). Captain Kate was our captain. She was engaging and friendly. Loved her corny jokes every morning. I never felt crowded anywhere on this ship. I do not have a single complaint. We loved the silent disco, loved Chris Hawks( great entertainer. See him on youtube), loved the martini bar, loved the outdoor movie area, and our balcony. We booked the Shadow fax Champagne and Lobster Catamaran in Grenada and it was excellent. Best ship excursion I have ever booked. We had a great time dining in Qusine with our friends. Food and service was wonderful. Make sure you ask and get a good deal. We got 40% off. Read Less
Sail Date January 2018
Celebrity Summit Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 4.5 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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