1 Helpful Vote
Sail Date: December 2018
Four of us cruised on Celebrity Summit departing from San Juan, Puerto Rico on Saturday December 29th, 2018. It was a 7 night cruise returning to San Juan. Ports of call were St. Thomas, St Kitts and Nevis, Antigua, St. Lucia, and ... Read More
Four of us cruised on Celebrity Summit departing from San Juan, Puerto Rico on Saturday December 29th, 2018. It was a 7 night cruise returning to San Juan. Ports of call were St. Thomas, St Kitts and Nevis, Antigua, St. Lucia, and Barbados. We have sailed before on Celebrity, Disney, Holland America and Royal Caribbean, on Royal Caribbean the most. Our favourite class of ship remains Royal Caribbean’s Radiance Class. On this cruise both couples stayed in a Concierge class room, 8th deck aft. It ended up being the perfect location as one of our group had a knee injury and it was close to the elevators to the dining room and buffet. Because this was a holiday cruise there were more children and youth than what are normally on a Celebrity cruise. The Good The food on Celebrity ships remains excellent in all the included venues. They have speciality restaurants but we didn’t bother with them. Food is one area where Celebrity seems to outshine their competitors. The senior staff were quite visible and very friendly. As with every cruise I have taken, the wait staff and room stewards were excellent. We love San Juan and stayed 2 days before and after at the Sheraton Old San Juan. It is great place close to everything and for Canadians, there is a Scotiabank ATM around the corner in the CVS drug store, so there are fee free withdrawals for Tangerine and Scotiabank customers. Cruisers out of San Juan tend to be great folks to cruise with. The ports of call are all excellent out of San Juan. Every day is a new island and they all have lots to see and do. St. Thomas is always a busy port so we normally take the “St. John on your own” tour and go to Trunk Bay, one of the most stunning beaches in the Caribbean. Thanks to the US government's partial shut down, there was no entrance fee this time. All of the other concessions, including chair rentals were open. Trunk Bay is much less crowded than the St. Thomas beaches when lots of ships are in port. In St. Kitts and Nevis we did the Celebrity excursions, Nevis tour with lunch. The tour got delayed because our boat to Nevis broke down and we had to be rescued at sea. They extended the tour and we got to see and enjoy everything on the tour including lots of beach time. Someone must have complained about the boat breakdown because we all got our money refunded for the tour. In Antigua we took a taxi to Dickenson’s Bay beach where we met up with some friends who were staying at a resort on the beach. All the beaches on Antigua are beautiful and we loved our day there. Taxis are just $3 per person to Dickenson’s Bay. In St. Lucia we did the Celebrity excursion that was a Segway tour and beach. It was lots of fun and they tour operator took good care of us and made sure we all knew how to operate our Segway before we departed. Lots of beautiful views enroute. In Barbados we booked a highlights tour through the Shipmate app. It was excellent and we saw lots of the island with some great scenic views. We’ve booked other tours through Shipmate and they always been excellent. The stateroom shower was spacious, and the bathroom well laid out. The Constellation Lounge at the front of the ship, Deck 11, is a beautiful space and particularly nice on scenic cruises like one we did in South America. The shows were typical cruise shows with singers and dancers. One night was a sixties retro boy band. They were very good. The Fair to Bad The ship is getting tired and long overdue for some updates. Our stateroom had missing tiles in the shower, hooks that were broken and well worn furniture. We went through 7 sea passes each as they failed daily. The sea passes were nowhere near our phones. It is a known issue as there was always someone else at guest services getting their sea passes replaced. This class of ship is an odd design and there are some decks where you can’t get from one end to the other. The staterooms have much less storage and lighting options than a Radiance class balcony stateroom. Royal Caribbean and Celebrity seem to want to fill every corner of their ship with noise and activity, particularly on sea days. It’s one area where HAL outshines them. I have no need to be entertained and love to sit and read. It’s one of the reasons we always get a balcony room as it is often the only place to get away for quiet. Even the hallways normally have music being played over the speakers. There is a small Library that can be respite, but there is no view. The internal motto of the Royal Caribbean brands is Revenue, Reviews and Repeat business. I think there was a fourth “R”, but I can’t remember what it is. There is constantly people trying to sell you stuff. Almost all the paper dropped in your room is ads, and even the daily cruise info is mostly ads. It takes some effort to find the basic info you need. They now robocall your voicemail so you have to go through annoying sales messages to get to any important voicemails. One of the robocall ads even marked itself as urgent. It’s kind of sad, because it’s becoming more and more tacky. I expect this kind of thing from Carnival not Celebrity. They no longer publish the daily newspaper for different countries. Guest Services claimed it has something to do with “save the waves,” although the volume of ads on paper being dropped in our room makes this argument not true. It’s likely just cost cutting. Celebrity continues the inconvenient practice of having most of their Shore Excursions meeting in the theatre at the front of the ship. It creates bottlenecks in the stairs and elevators and was a real pain for our fellow cruiser with a knee injury who had to walk all the way to the opposite end of the ship and then back to the middle to get off. As with our experience on Infinity in January of 2019, the shore excursion staff don’t really care. Thankfully HAL and even RCI don’t do this. In fact, I organized an Alaskan cruise for 10 last summer and we chose HAL because I wouldn’t put the older folks in our party through this. I’m working on a Baltic Cruise for about 15 people in 2020 and will likely go with another cruise line. We have a Celebrity cruise booked in January of 2020 and will use Shipmate for all our excursions. We looked into going with Celebrity on a Baltic cruise in 2020 but in addition to the Shore Excursions issues, their pricing was about double an equivalent cruise on a RCI Radiance Class ship. They were also substantially higher than HAL, which is a very similar product. We are not heavy drinkers, so even with less included on an RCI cruise, the savings is substantial. The Captains Club loyalty program is essentially useless until you get to the Elite level. The only “perk” I could have used was one scoop of Gelato. We are at the Select level. There were some activities on board like meet and greets with the senior officers, but that didn’t interest us. Royal Caribbean offers much more even at lower levels than we are at. I belong to a number of excellent loyalty programs that actually motivate me to be loyal. This one provides no motivation in my decisions about future bookings. The Internet was spotty, particularly in our room. It seemed to work best in public spaces. At the end of the day, we choose our cruises based on the itinerary first, price second and brand third. There are lots of great options for cruising out there. From my perspective Celebrity seems very pricey compared to others, for what they offer. For the Caribbean, cruises out of San Juan are just excellent as the Eastern and Southern Caribbean islands are stunningly beautiful and fairly stable and safe. We had a great cruise in spite of the few areas where Celebrity could improve. In summary, we had a great week and enjoyed all the ports of call. Read Less
Sail Date: December 2018
We are a family of 5 - kids ages 14,12,10. We chose the celebrity summit because of the ports of call, cruise reviews and the size of the ship. This is our 5th cruise and have cruised princess, NCL, Carnival and celebrity. We had such ... Read More
We are a family of 5 - kids ages 14,12,10. We chose the celebrity summit because of the ports of call, cruise reviews and the size of the ship. This is our 5th cruise and have cruised princess, NCL, Carnival and celebrity. We had such a great time, we have booked another cruise in summit for December 28 2019. Embarkation was a breeze. (Although celebrity needs to put somewhere on travel documents which port in San Juan they sail from). also, I had the tickets in my ewallet on my phone and apparently they need a paper copy of the tickets so I had to fill out paperwork in order to check-in-which just seemed weird In a time of technology. On the ship very quickly. No waittime. Hung out by the pool. I would say that the announcement was made at about 1pm that all cabins were ready and our luggage was already outside our door. SHIP-The ship looked pretty Good for an old gal. We are excited to see the refurbishment. Despite it being over capacity according to the captain, the ship never felt crowded. We only waited a few times at the breakfast buffet for a few minutes. Never for anything else. We always got a table or chairs anywhere, anytime. CABIN-it was surprisingly fine. Our family stayed in one cabin(gasp). Apparently this ship is one of the very few who happen to have an inside cabin that can accommodate 5 people. It went very well. And have booked the same one for next year. FOOD- Ate way too much! The food was good. We only ate in the main dining room. We had anytime dining but I had made reservations ahead of time each day for 6pm. We had 2 different tables the first 2 nights with different wait staff but same table for the remainder of the nights and loved it. Our waiter Tammy went above and beyond to make our family feel special. It was a great atmosphere. There was Christmas music playing the in dining room every night. Shout out to DJ Donovan serving coffee with songs every morning! We still sing his songs here at home in the morning! It was a little weird how some of the juice and water machines would be closed or ‘taking a break’ throughout the day and I found that annoying. For the sake of the environment they need to have more water fountains to reduce water bottles. ENTERTAINMENT: top notch. We really Liked the celebrity entertainers. They did a special Christmas show. There was carolling with the officers on Christmas Eve. We The outside entertainers were ok. Rich the cruise director Was awesome! My kids participated I. The kids club every night after dinner and before the 9pm show. My teen son went to the teen club I. The first Night but wasn’t brave enough to go back on his own. The ship it such a nice size tray all my kids were able to navigate it on their own and I wasn’t worried at all. The guitarist in the main foyer every night was enjoyable. Christmas Eve midnight mass (11pm) with father Richard from Boston was a nice touch! The gym was very nice and sufficient. Only problem with the gym was that it was way too hot! Bring shorts to work out in. Ports of call were excellent. We enjoyed them all. Read Less
3 Helpful Votes
Sail Date: December 2018
We were hosting our 12th exchange student, a young lady from Scandanavia, and wanted to make her Christmas vacation an exceptional one. We have been on the Summit twice before, and were not disappointed. We were aware that perhaps the ... Read More
We were hosting our 12th exchange student, a young lady from Scandanavia, and wanted to make her Christmas vacation an exceptional one. We have been on the Summit twice before, and were not disappointed. We were aware that perhaps the shows would not be as lavish, that there was no rock climbing or water slide. that we would somehow be expected to survive for seven days at sea without Disney characters. As adults, we knew that the seas and wind would not always be accommodating, and allow us to do all the off ship excursions we may have planned. And frankly, as long as the cabins were well maintained and addressed, lavish size was not necessary. We had more than sufficient space to store our items, and did not hide in our rooms! What was left was the core experience. The incredible devotion, professionalism and work ethic of the crew. The unforced congeniality of the command staff. The small details in the cabins, like the towels folded into animals. The variety of the dinner presentations in the main dining room and the attentiveness of our wait staff. The high quality of the bands, singers and lounge performers. The offerings at the shops, and the absence of hard sell. The general maturity of the guests (passengers), and how peoples of different cultures mingled and shared life experiences. This little City on the Sea reminded us what our better angels can accomplish if we put our minds to it! And the morning yoga stretch and massage weren't too shabby either. The two offshore trips that we were able to enjoy were excellent. ReefRiders in Antigua is an operation I can highly recommend. Kudos to the son of the family, Tigger!. And our tour of the recovering island of Dominica was excellent. Geology, history, flora and fauna; all in one package. I have to admit that I boarded the ship in the wake of a difficult year. Sailing with two alpha daughters in tow can be a trying experience. But thank you, Summit! I came off renewed and revitalized, and cannot wait to see you again! Read Less
3 Helpful Votes
Sail Date: December 2018
The Celebrity Summit was absolutely wonderful. Even though it was an older ship, it was kept very clean and the staff was super accommodating and friendly. The food was wonderful. Service was unbelievable and the drinks...WOW!!! ... Read More
The Celebrity Summit was absolutely wonderful. Even though it was an older ship, it was kept very clean and the staff was super accommodating and friendly. The food was wonderful. Service was unbelievable and the drinks...WOW!!! Uncrowded, love the smaller ship feeling. Staff was so personable. We usually cruise on Princess, so we were a bit nervous sailing on an older ship, but were so pleased with everything. From the bars, to the pool, to the buffet. All was wonderful. The entertainment was a bit lacking especially for a Christmas cruise, but they had a nice caroling with the staff, and visits from Santa and gifts for the children. Overall it was pretty great!! The Spa Café was awesome and the solarium was terrific. Our Steward Allen was amazing and our waitstaff Gary and his helper Clayton was superb. The ports were beautiful. Dominica was not that great, so they should really rethink going there. Read Less
3 Helpful Votes
Sail Date: December 2018
The food and service in the main dining hall (Cosmopolitan) were top-notch. We didn't feel like we could be missing anything important at Blu (Aqua-class) or Luminae (Suite-class) -- whatever is happening in those fancier restaurants ... Read More
The food and service in the main dining hall (Cosmopolitan) were top-notch. We didn't feel like we could be missing anything important at Blu (Aqua-class) or Luminae (Suite-class) -- whatever is happening in those fancier restaurants is by definition either redundant or wretched excess. Our concierge-class balcony room (8173) was delightful. Service throughout the ship was excellent. We had a couple problems (e.g., cabin thermostat broke) that were dealt with quickly and professionally. And we had a great time overall. Still, there were so many unforced errors that we'll try a different cruise line next time. First, to celebrate the holidays, Celebrity raised the price of meals in the specialty restaurants to $60 per person, with no package discounts. That's out of reach for normal people, which means most cruisers get the Buffet or the Dining Hall and that's it -- which isn't exactly a hardship, but we have enjoyed specialty dining elsewhere. Second, the CASTE SYSTEM is laid on way too thick by Celebrity. Even the normal price of specialty restaurants on the Summit ($45) is 50% higher than on the Crown Princess ($29), and so if you're priced out of those -- you are also literally locked out of Aqua, Luminae, and Michael's Club -- that's a lot of places you can't go. And if you don't want to shop for overpriced luxury goods or gamble in a rigged casino, then most of the ship is off limits. Third, although the theater performances were better than on the Crown Princess (very low bar), the lounge and atrium performers were uniformly mediocre, and they detracted from the ambience nearly always, but most of all in the atrium where blasted music made it difficult to converse or to work with guest relations. Fourth, no doubt because this cruise was over the holidays, the sense of crowding was constant. The lines for ice cream were unremitting and we never got any. We waited as much as 40 minutes for a table at dinner. Peak time at the buffet was a shark feed. Fifth, the Buffet mostly shuts down between meals (except for pizza and pasta), which unnecessarily creates crowding and constrains schedules. Sixth, if you enjoy the ambience of the big airy atrium/piazza on some ships, you'll miss it on the Summit. Seventh, the destination lectures were a joke, hosted by some dingbat whose only agenda was to pitch shopping, especially jewelry, and who broke numerous laws when she assured us that investing in loose diamonds was a no-brainer because their value only goes up. This was insulting and bordered on outrageous. It's okay for Celebrity to have a shopping show, but they need to describe it as such, and not offer it INSTEAD of an actual destination lecture. Eighth, Princess refugees will miss the self-service laundromat that they left behind, because the Summit doesn't have any. One really interesting thing about the Summit is that they match you with the same dining room team (waiter/assistant/sommelier) EVEN if you choose any time dining, which really is the best of both worlds. They do this so that you can give a reliable review of the service and they can know who you are talking about when you rate the service. In fact, there's a slightly weird vibe on the ship that everyone is worried about getting yelled at by their manager for not providing five-star service, which, ironically, is not five-star service. If you're curious what Concierge Class (one-step above proletariat) gets you, it's not much -- daily hors d'oevres and fruit in your room, maybe a shorter dinner line if you lack reservations, and one extra person to call if you need help with something. Overall, Celebrity Summit cured a bunch of problems that plagued the Crown Princess, but introduced its own problems, so I found the two ships comparable. If on another voyage the Summit were less crowded, had more staff, offered reasonably priced specialty dining, and upgraded their lounge acts, I would give it the edge. No Celebrity Summit review would be complete without mentioning Donovan, the sunshine coffee man, who circles the buffet each morning with a new songs about free coffee and tea -- what a treasure! Read Less
Sail Date: December 2018
First time cruising but with my Celebrity Elite brother. I was prepared for the ship looking beat up as it is due for refurb in March 2019. I wasn’t prepared for the lack of service staff or the fact that the staff we had seemed to be ... Read More
First time cruising but with my Celebrity Elite brother. I was prepared for the ship looking beat up as it is due for refurb in March 2019. I wasn’t prepared for the lack of service staff or the fact that the staff we had seemed to be new to restaurant work. Neither was my brother. We hypothesized that Celebrity took all the senior servers and sommeliers over to Edge and are using Summit as a training school. Don’t bother to eat in the MDR after 6. Or wait until very late. And get your drinks yourself. Food in the MDR is OK, the wine list and prices are reasonable. The portions are designed to prevent waste which is good for the environment but not as fun. If the quality were higher and there were more than three courses, the portion size would matter less. The cheese plate is laughable - right off the buffet sandwich station. The gym is small but very up to date. The public areas like a Marriott or Sheraton. The entertainment is energetic rather than polished. The whole feeling is that people are eager to please even if they’re not sure how. Seasoned cruisers probably already know that the “Port Shopping Seminars” are a sham if not a fraud. The one shop we took our VIP card to had no idea what it was. And the advice that loose diamonds were the best way to protect assets in an economic downturn had me laughing out loud. So I’m looking into Viking or Crystal - maybe then I can get away from the endless up charging. Read Less
Sail Date: December 2018
We were already familiar with the Summit and its slightly more intimate ambiance. This was a second time in the Penthouse Suite this year, and did we get spoiled! First of all, remember that when you go Royal or Penthouse pretty much ... Read More
We were already familiar with the Summit and its slightly more intimate ambiance. This was a second time in the Penthouse Suite this year, and did we get spoiled! First of all, remember that when you go Royal or Penthouse pretty much everything is included, so there is no up-selling. Specialty dining - included. Internet - included. Upscale drinks package - Included. Gratuities - included, though we did give a little extra to people who we knew went the extra mile. Some of the highlights are the Luminae restaurant for suites only, Micheal's Lounge for suites only (acts really as the concierge service), Butler service, and the crew basically bending backwards for any wishes or requests you may have. For example: We brought Christmas music CDs (the more irreverent ones, like Benny Grunch from New Orleans, or Grandma Got Run Over Like A Raindeer), but the suite is post-CD. At our request, Pavel, the concierge, dug up a CD player and had it installed into the audio system (he got an extra tip!). The other thing I really liked is the lower staff turnover on Celebrity - the concierge at Luminea, as well as one of the waiters, remembered us from the last time in May. One of the reasons we took this cruise is because it visited the islands of Antigua, St. Lucia, and St. Kitts. I know all three intimately well, I work on these islands. So I used the cruise to introduce my wife, who has only seen St. Lucia, to the other two. I had my own visit agenda for both Antigua and St. Kitts, and it worked out very well. Read Less
Sail Date: December 2018
We saw this affordable cruise as an option to try out suites on Celebrity. The suite class experience, particularly Luminae, was incredible. We still aren't sure what a Butler is for, but he was great, the suite concierge was a real ... Read More
We saw this affordable cruise as an option to try out suites on Celebrity. The suite class experience, particularly Luminae, was incredible. We still aren't sure what a Butler is for, but he was great, the suite concierge was a real value, and the waitstaff we can't appreciate enough. The ship was also wonderful and had none of the issues we were expecting for a ship about to be dry-docked. The process in San Juan was incredibly easy, much much simpler than Miami on and off, and the size of the ship was perfect. We enjoyed the common areas, the various bars. It had less than Solstice class ships, but was enough considering. The made for ship entertainment continues to not be our cup of tea - very eager kids trying their best - but the folks the cruise director brought on were great additions and got us to the theater - which with its tables and bench seating was very nice. There were 5 ports - we took advantage of some excursions but had to carve out another 'sea day' when in one of the ports. All of them (St. Thomas, Antigua, St. Lucia, Barbados and St. Kitts) are super simple though, easy to walk off and be in the middle of town or a market. The effort made to make LGBT travelers comfortable on Celebrity continues to be very good, there was even a lunch this time around, and that was nice too. We're a married couple in our early 30s and supposedly who the new upgrades are targeting, but here's to hoping they don't mess too much with Summit in the refresh! Read Less
2 Helpful Votes
Sail Date: December 2018
This was my mom and I's fifth cruise - but first time with Celebrity Cruises. We chose Celebrity Summit because of a great deal, good reviews and some Caribbean islands we hadn't seen yet. I will write about embarkation ... Read More
This was my mom and I's fifth cruise - but first time with Celebrity Cruises. We chose Celebrity Summit because of a great deal, good reviews and some Caribbean islands we hadn't seen yet. I will write about embarkation harbor, San Juan and after the cruise and its ports. First of all - we will definitely recommend having a few days to explore San Juan and the island of Puerto Rico. Visit the Old San Juan; the city is beautiful with its old, colorful buildings - there is a lot of historical sites to see and shopping to do. Don’t forget to visit Barachina on the main street: Calle de Fortaleza - the restaurant where the Piña Colada cocktail was invented (or so they say at least) and is outstanding tasteful. We wanted to visit the bioluminescent bay but did not have the time to do so, because it is a bit far away from San Juan. We only had two days to see everything, so we chose to stay in and around San Juan. Celebrity Summit might be an old lady - but she is still beautiful and charming. She will be on dry-dock and get a needed modernization in March - but don’t get this wrong. She might lack a little of the modern things, you see on some of the newer and bigger cruise ships - but she is still a very beautiful ship with a lot of nice things to offer. The entertainment at night is fun and the shows are great. The dancers and singers are doing a great job and the comic shows are just as great and funny! The bars and restaurants are amazing and if you enjoy a great drink more than once during the day - consider upgrading. You will get the classic drinking package. The ship is very pretty and maintained considering its age and they are doing a great job with cleaning and maintaining its standards. Cabin: For the first time, we upgraded ourselves and chose a balcony cabin (7072) which was great! We loved the fact that we had a balcony, so we could get out and watch while the ship sailed into the ports. The cabin was always clean and cozy. We thought it to be a little bigger, but there is plenty of storage - just not much space to dance around Read Less
2 Helpful Votes
Sail Date: December 2018
My husband and I traveled with his parents on this cruise. We were in a royal suite and able to take advantage of michael’s club, luminae, and specialty dining. Overall we had a fabulous time. The islands were fantastic especially ... Read More
My husband and I traveled with his parents on this cruise. We were in a royal suite and able to take advantage of michael’s club, luminae, and specialty dining. Overall we had a fabulous time. The islands were fantastic especially since we were the only ship in port at most locations. Our Butler (Chip) really made our trip special with over the top service. We were also impressed with the michael’s club staff. They were helpful in resolving any small hiccups and quick to suggest enhancements to our cruise. Luminae was a bit disappointing from a service perspective. However, we can give them a pass seeing how difficult it was for them to manage several large families. Unfortunately, it was hard for us to get a table any time from 5.30pm to 7.30 pm without a significant wait. The wine service was extremely slow and not informative (no excuse for this). However, the food was very good. The staff in Tuscan were amazing. Food was good (but not as good as luminae). The service in Qsine was stuffy and not helpful. Food was good. Service and food in Sushi on Five was very good. Embarkation and debarkation were very well organized and efficient. No sewage smell near our aft cabin on Deck 6. Casino dealers were extremely friendly. Production shows were not very good but the guest entertainment was very good. The guitarist, Chris, was very very good. Bar service was a bit slow as previous reviews have stated. Like I said, overall fabulous cruise. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

Find a Celebrity Summit Cruise

Email me when prices drop