Sail Date: January 2018
Departing from San Juan was fine, but not sure i would choose this departure point again. Over 70 people missed departure because of weather and limited connections. At least in Florida you have a number of airports to choose from if ... Read More
Departing from San Juan was fine, but not sure i would choose this departure point again. Over 70 people missed departure because of weather and limited connections. At least in Florida you have a number of airports to choose from if required. however, the embarkation and debarkation were handled smoothly and efficiently and I really dont see how it could have been improved. Celebrity Summit is a nice ship, and while there were a few areas where it was looking a little tired (primarily furnishings in the bars) it didn't take away from the overall experience. Cabins were a touch on the small side but perfectly adequate and the stateroom attendant we had was first rate. very attentive and efficient. Beds were comfortable even if they were on the small side (ours were separated). The dining experience was fantastic. The Cosmopolitan Dining Room was lovely and they were very accomodating for our group of 12. Menu items were explained, recommendations given. Service was quick and efficient. We did speciality dining one night in the Tuscan Grill and really enjoyed it. This was the only night that I really did overdo it food wise and felt uncomfortable when i finally rolled into bed! That evening was a 70th birthday party and they even supplied a cake for us. Very impressed overall with all the dining rooms. The only complaint I would have was using the Oceanview Grill, sometimes the food could be hotter. The second half of the week, we started using the dining room for breakfast to overcome that issue. We took one shore excursion in Barbados (to the Mount Gay Rum Distillery). The distillery presentation and tasting was amazing. However, i would have liked a tour of the distillery itself. It was touted as a tour, but actually wasn't. It consisted of a verbal presentation, short film and tasting. Good trip though, and yes it was a little expensive, but aren't all ship excursions? Entertainment was good, only went to a couple of the shows, but they were really entertaining and professional. I have already mentioned service, and to be honest, this is what really made this trip outstanding. We had great service at all bars, restaurants and around the pool. Could not fault it. This is a really great itinerary. Probably the most annoying issue at each port was the relentless approaches by taxi drivers trying to vie for your business. Which is fine if you want to take a taxi, but if all you want to do is walk and explore the local town, it made it a bit trying. However, all locals were friendly and approachable. I would definitely do this itinerary again. And if you like a drink, i can recommend the premium drinks package, it offers all top shelf as well as specialty coffees etc. Good value for money. Shops were okay, but would like to see a convenience store. Just for basic needs and snacks. Sometimes, you just fancy a bag of Lays...:-) All in all a fantastic week which I would love to do again. Read Less
2 Helpful Votes
Sail Date: January 2018
We chose this cruise first for the itinerary which included southern Caribbean islands we hadn't visited before and the great value. I've previously cruised on Carnival and Princess, and I definitely feel like this ship and Celebrity are a ... Read More
We chose this cruise first for the itinerary which included southern Caribbean islands we hadn't visited before and the great value. I've previously cruised on Carnival and Princess, and I definitely feel like this ship and Celebrity are a step above those two lines. Sailing out of Puerto Rico was also a first for us, and overall this more southern port made access to islands like Barbados and St. Lucia attainable for a seven-day cruise. Embarkation was simple and fast at the Pan American pier. As an Aqua Class guest, we had an expedited check in line, and were through the line at 11:30AM in five minutes from drop off to getting our welcome complimentary glass of sparkling wine. There were a lot of things to love about this ship. The decor and artwork were much more contemporary than any Carnival or Princess ship I've ever cruised, and that's a huge plus to me. While other reviews mentioned that the ship shows its age, I really didn't notice this. It's very well attended. The smaller size made it feel generally less crowded, although the main pool area could get busy and loud on sea days and after returning to the ship. My preference was the solarium with the two hot tubs, thalassotherapy pool, padded loungers, and air-conditioned enclosure. It's quieter here with nice views of the sea and soothing music. Access to the bar was close-- just through the doors to the pool area. The best part about the experience was the overall service level of the staff on this cruise. With small exception, service quality was all five-star. The crew were concerned about how well we liked everything. We had a small problem on the first day with the toilet flushing and on the second day with our sink leaking, but these things were fixed within a few hours. In each case, we got calls to our room to confirm that the problem was fixed and that we were satisfied with the resolution. We even got calls to our room after we had room service deliver our breakfasts to confirm our satisfaction with the food and the order. Our stateroom attendant, Suzannie, was fantastic. She'd visit our room two or three times a day, delivering beach towels for our excursions, dropping off afternoon canapes, getting us our sparkling wine when we ordered it, replacing our pillows with memory foam ones, and even replacing our beach back pack when I requested. Food overall was very good. We dined in Blu almost exclusively and I found the service to be the best I've ever experienced on a cruise and on par with any top quality restaurant on land. We had a team of people to serve us from the manager and hostess Alisa, to our head waiter Roy and assistant waiter Chedli, to the sommelier, to the bar waiter Nathasha, and even the backup staff who'd take away plates, serve us coffee in the morning for breakfast, or bring around the tray of pastries. Food quality was better than I've experienced before, if not Michelin star quality. The food itself looked great presentation wise and tasted very good. My only nit was that sometimes it was a bit overcooked: my ribeye and veal loin both ordered medium rare came more medium. It's good to know that the menu from the main dining room was also available, and we could mix and match from the two menus for any meal. The staff knew us by name by the second day. Room service for breakfast was always on time and great. The room service menu from Aqua Class was better than anything on Carnival or Princess. Made to order omelets, pancakes, multiple types of meats, any type of breads or pastries, juices including fresh squeezed were also complimentary. We tried specialty restaurant QSine on the first night. They were offering a discount of $35, but I waited until later and spoke with someone at the host stand in the restaurant around 5PM and got a discount to $30 per person. QSine overall was fun, food quality was generally great, and service was also five-star. We ordered 10 different options and shared them over the course of about 3 hours which included a break on the first night for the compulsory muster drill in the Rendezvous lounge. When we mentioned that we didn't particularly like one dish, the waiter then talked to the kitchen and got us special courses which weren't even on the menu. The dishes were a lot more circuses than bread, but the experience was amazing. We skipped Sushi on Five because they offered no special deals to eat there after the first night and everything was a ‘la carte. The Tuscan Grille menu, heavy with pasta and red meat didn't appeal to us, either. Fitness in the gym was great. The gym had towels, water and very up to date TechnoGym cardio equipment for running, biking, recumbent biking, and elliptical trainers. It was never crowded. The other passengers were probably just about 6-10 years older than we were on average. I'm 53, and my husband is 55. They were very international with multiple Canadians, Germans, Puerto Ricans, and French onboard. The people we met were the friendliest among cruisers we've ever met. We made great friends! My major disappointment with the ship would have to be the activities and entertainment overall, especially compared to Carnival and Princess. As for enrichment activities, unless you count our beloved trivia, there were none I noticed. We enjoy trivia and played twice. The first time, there was no prize given. We play an Eighties late night name that tune group game in the Revelations lounge one night and this was an exception. We had a blast attending this. As for the evening shows, I would say that the onboard talent was better than Princess or Carnival, but the shows had no cohesive productions. They were basically vehicles for sequential musical numbers which got a little boring. There were two very good aerialists, however. We missed the magician, who I heard was good the first night, but the pianist was boring, the comedian bombed unless you were over 75 years old, and I'm not old enough to want a Beatles or Motown review. The live singers and performers were okay to good, with the best one being the band performing in the Revelations lounge and in the main pool deck on sailaways. The string duo were anemic. Nevertheless, this was an elevated cruising experience for us. I liked it so much, I cancelled a cruise planned for October on the new Carnival Horizon in a Havana cabana, and rebooked to join trailblazer Captain Kate McCue on the Equinox to the ABC islands. I hope my next cruise lives up to this wonderful experience. Celebrity is awesome. Read Less
3 Helpful Votes
Sail Date: December 2017
Not having any plans to celebrate New Years Eve, we decided to take advantage of some very favorable pricing and offers for the 12/30 sailing, and we were not disappointed in the least. We originally considered a standard veranda ... Read More
Not having any plans to celebrate New Years Eve, we decided to take advantage of some very favorable pricing and offers for the 12/30 sailing, and we were not disappointed in the least. We originally considered a standard veranda stateroom, but then found that Celebrity was offering some very aggressive pricing for the upgraded Aqua Class cabins. Let me state that if there is not a significant price difference to get this category over standard veranda pricing, don't hesitate to go for it - it was the best thing we did. First, there was a mob to check in at the pier, and we went to first in the line in the special Aqua and Concierge class check in. This alone would have been enough to justify the additional cost! That being said, the best feature of Aqua Class is the special Blu dining room available only for Aqua guests (apparently around 220 in total). The food was superb and the service was impeccable! We had booked one night at the Tuscan steak house and canceled upon seeing just how terrific Blu was. The rest: wonderful entertainment, a ship size that we really enjoyed, and outstanding service throughout the ship. I had forgotten that the Summit is captained by the only woman captain in the cruise industry ("Captain Kate") and it was a bonus to sail with this wonderful lady. The New Years Eve celebration poolside was positively fabulous and that alone would entice us to do the NYE cruise again. My only negatives were: 1 - the seemingly endless barrage of "sell-ups" when you first boarded ("upgrade your beverage package," "buy champagne for New Years," "buy dinners in the specialty restaurants," etc etc etc). We both found this to be very annoying and we couldn't wait to get sailing and see these disappear. 2 - We were very happy with our stateroom (9061), but the sofa was badly stained. Our amazing cabin steward - Arief - explained that the child of a previous passenger was painting in the cabin and the stains were the result of that. Positively unacceptable... I must make mention of the cruise director - Alejandro. Being from Argentina, he was the ideal person to make sure that both English and Spanish speaking guests had a fabulous time (there were a large number of passengers from Puerto Rico on this sailing). He was incessantly funny, informative, and very "hands on." I would love to said with him again - without question, the best cruise director we have ever sailed with. Also, kudos to the excellent staff in Blu (Manager Anatoly, hostess Alisa, servers, Green, Suzanne, Donovan, and Elena). Definitely among the best we have ever encountered on a cruise ship. Read Less
3 Helpful Votes
Sail Date: December 2017
The San Juan itinerary has long been the stepchild of Caribbean itineraries, with the "Eastern" and "Western" routes out of Miami and Ft Laud getting all the flashy ships. San Juan, due to the shallow ports of the ... Read More
The San Juan itinerary has long been the stepchild of Caribbean itineraries, with the "Eastern" and "Western" routes out of Miami and Ft Laud getting all the flashy ships. San Juan, due to the shallow ports of the Windward Islands and I guess the fact that it sails out of a somewhat inconvenient port, gets the smaller, older ships. This is a shame since a cruise out of San Juan allows one to visit islands with varied flavors, from the lush hills of Grenada, the French culture of Martinique to the volcanoes of St Kitts. I picked the Celebrity Summit because it was the best rated cruise out of the port. I knew it was a smaller vessel and that suited us fine. We were a big family group, 21 in all ranging in age from 12 to 87. We arrived in San Juan on a very early flight, the ship sailed at 8 pm and we arrived in port at noon, so embarkation was a breeze. Others in our group that landed at 1:30 pm took over 3 hours to embark. Cabin, balcony, was as expected, small but well laid out and lots of storage and hangers. The cabin was not particularly clean, a crust of dust laid over the phone. The bathroom tile had mold in the grout and a tile on the floor had about a third broken off. Right away we were barraged with offers for the drink package, it was relentless, we were approached by over a dozen people in quick succession. I finally relented after seeing that a Stella (which I had just purchased at home for $13.49 for a twelve pack) was $10. At the end the package was worth it for us since besides liquor and wine it includes water bottles and premium coffee. The premium package is $65, plus 18% gratuity, per day. I must note that my 21 year old daughter was sold a package without an issue but was later ID constantly, even to get "Cherry Brandy" gelato, this despite the fact that the cabin key notes whether one is underage. We ate at the regular dining room each night. On the first night we asked if they could put three tables together to accommodate all of us, they said they couldn't put three tables together, but could do two. Second day it didn't happen, third day they came after we were already sitting to make it happen..too late, fourth day nothing happened and all and all until the last day when they got it together. For some reason two of the tables had office chairs and not the regular dining room chairs, the office chairs had metal legs with wooden handles and I cut my finger on the handle. The waiter saw me bleeding on the napkin and he called the assistant maitre d (the same one that couldn't put the tables together) he apologized and assured me that the next day they would change the chairs, next day came, same chairs. The dining room ran out of 5 different wines they sold by the glass during the week. This cruise only had one day at sea, which was great for me since I really wanted to spend time on the islands. All aboard was at 4:30 so each day we would come from our activities starving, like everyone else on the cruise. At 4:30 all you could find on the main buffet was an "Asian" station that at this point only had was pasta (for some reason), a pizza station, a pasta station and burgers and hot dogs by the pool. Not only was this a ridiculously limited menu but the pasta and pizza station were administered by one person each so the lines were long. This was every single day. One day a lady came by while we were having lunch asking for comments, we told her how we felt so later that day they called my cabin to say that the next day they would have more stations open. Next day, same deal. Let's point out that pizza, pasta, burgers and hot dogs, are the cheapest things they can give. The same slow service due to a shortage of workers could be experienced in the mornings in the omelette and eggs benedict station. This was my 12th cruise, but I have not cruised for almost 10 years. It used to be that cruising was a sort of "arrival" for a middle class family, you got to dress up, and eat well and watch a show, and in the ship everyone was the same. The staff tried hard to please, the line tried hard to please. There was the legendary midnight buffet with glass sculptures, the pool side BBQ, even the (I'll admit a little corny) cherries jubilee and baked alaskan parade. Now the tips are included, which takes all incentive for the server to serve, food is bland and of pedestrian quality, unless you are willing to pay $200 a night for a family of four for the "good" food or pay for "Aqua Class" or the "Suites" and get the exclusive restaurants. The cruise lines are following the lead of the airlines, a budget price to get you in and then clobber you with extras. We were offered a "movie night dinner" for an extra $15. Read Less
1 Helpful Vote
Sail Date: December 2017
Overall we had a great cruise and we find Celebrity to be elegant. However, our stateroom was the smallest we've ever had on a cruise. We travelled with our 10 year old daughter and when her bed was pulled out we couldn't get out on our ... Read More
Overall we had a great cruise and we find Celebrity to be elegant. However, our stateroom was the smallest we've ever had on a cruise. We travelled with our 10 year old daughter and when her bed was pulled out we couldn't get out on our balcony. However we enjoyed the large balcony in stateroom 7080 due to the placement on the ship. Our stateroom attendant was great. The ship is beautiful but the dining room food is average. The only night we enjoyed the food in the dining room was on lobster night. Not only lobster but other good entrees also. If you select "free/unassigned" seating in the dining room you need to make a reservation or you'll end up waiting for about 45 minutes to be seated. They don't have the free style dining approach figured out like other cruise lines. Also the service in the free seating area was slow. We really enjoyed the experience at Qsine. The service was excellent and the food was great. We also enjoyed the Steakhouse but not as much as Qsine. Kids club was nice BUT very few 10 year old girls on trip. My daughter met some girls on the cruise but not at the kids club. I was just a coincidence that more boys were on the cruise girls. If there were more 10 - 12 year old girls she would have been glued to the kids club. We upgraded the beverage package to premium when we checked in and we were happy we did so because the wine by the glass is much better in the premium package. Celebrity labels their on Kendall Jackson Reserve for both the cab and chardonnay call "elegance" and we enjoyed both much better than any other wine by the glass ($13/glass w/o the premium package). The Classic and Premium packages both entitled you to the barista coffee which is MUCH better than the regular coffee. I would suggest waiting to upgrade until you check-in at the port as they were offering slightly better prices on the upgrade and half off the non alcohol beverage package. We only made it to one show which was the Beatles and it was excellent. We wished we would have gone to more shows. Overall enjoyed the captain, the crew and ship. Read Less
Sail Date: December 2017
We chose this sailing for the fact that it was over New Years Eve. The Ship seemed in good shape with very few issues. We were in a Celebrity Suite which was amazing. We dined in Luminae, the Suite Dining room and the Service was ... Read More
We chose this sailing for the fact that it was over New Years Eve. The Ship seemed in good shape with very few issues. We were in a Celebrity Suite which was amazing. We dined in Luminae, the Suite Dining room and the Service was above board. Kusawa the Waiter couldn't have been more helpful. Especially on the ne night were we didn't want any of the choices on the Menu. He got the main Dining Room Menu and we made choices from there. One evening, we at at the oceanview Cafe and found it almost empty at normal meal time. don't know why as the food was good with many choices. We ate at the Tuscan Grill one evening and the food was very good and plentiful. Large Portions. Entertainment was the usual top notch. One complaint. We played Bingo on the sea day and the caller went too fast to keep up on the cards. When asked to slow down he purposely went faster. We didn't play again. Service was Excellent. The ports were good. The ship kept to its schedule almost to the minute. SCUBA excursion in St. Thomas was great. Read Less
2 Helpful Votes
Sail Date: December 2017
Location, number of stops and wanting to warm on the 25th of December. Summit launched in 2001 but was fully "Solsticised" (Made to look like the Reflection, Eclipse, etc) in 2015. Older ship bonus-- smaller so fewer ... Read More
Location, number of stops and wanting to warm on the 25th of December. Summit launched in 2001 but was fully "Solsticised" (Made to look like the Reflection, Eclipse, etc) in 2015. Older ship bonus-- smaller so fewer crowds and more intimate sailing experience. Cabin-- Veranda Mid ship 7th deck-- Wonderful location-- Easy to get around on and off the ship. Room a tad smaller than the Reflection Veranda Cabin in 2016. But we met lots of nice folks so spent little time in our room anyway. Our Cabin attendant Eliseo was friendly and responsive. Dining Staff: A Plus! Korey, (Sommlier) Vincey (Waiter) and Mathew (Assistant Waiter) were wonderful! Korey wine wise is wonderful. We signed up for the Wine taste post dinner one night and it was a lot of fun. Seating was with other couples and we had a pleasant dining experience with all of them. Also visited Sushi on 5. We were disappointed with the sushi on our Reflection Mediterranean Cruise, so gave it another try. Much, much better. Entertainment- Went to Chandelier, The Holiday Show, Soundtrack, The Three Divas and Motown Party. It was very good. A shout out to the aerialists and dancing-- excellent! The Martini Bar is a wonderful place to people watch expecially before and after the shows. Henry, Mikola and the others put on quite a show making marvelous martinis. Service--excellent once again. Shore Excursions: A shout out to Karen, the Shore Excursion Concierge. Helped us select a private tour on Martinique (the Botanical Garden and Suspension Bridge) and then made sure we found some local products (sugar with molasses) when we ran into her at Carre Four. Captain Kate and Alejandro were personable and made us feel at home. How cool to sail with a Captain who also happened not to be male. :) Good Cruise, Celebrity is consistent. We'll be back. Read Less
Meh
2 Helpful Votes
Sail Date: December 2017
Our 3rd celebrity cruise, 2nd on an M class. Service and staff are excellent as always but the ship is dated. Food in the MDR is mediocre. Beverage packages are designed to exclude popular drinks especially the non-alcoholic package. ... Read More
Our 3rd celebrity cruise, 2nd on an M class. Service and staff are excellent as always but the ship is dated. Food in the MDR is mediocre. Beverage packages are designed to exclude popular drinks especially the non-alcoholic package. Pools are small and overcrowded especially on seadays. Some cabins still have shower curtains. Celebrity needs to up its culinary game. Maybe offer the menu from Blu to the whole ship. There are obvious rust spots all over the ship. TV was too small and stains were sparce. WIFI, though expensive, kept turning off. There is no effort to enforce the dress code in MDR. I have only nice things to say about the staff. They are pleasant and accommodating. Dealing with some of the passengers on the ship would try anyone's pateince. This is especially true when passengers pretentious not to speak English when they don't want to follow rules particularly at the pool. Cudos to the staff. Read Less
1 Helpful Vote
Sail Date: December 2017
In December my husband and I took the 11 Night Dutch Antilles cruise aboard the Celebrity Summit. Was a wonderful experience. First, we stayed two nights at the beginning and end of the cruise in San Juan at the Doubletree. We were ... Read More
In December my husband and I took the 11 Night Dutch Antilles cruise aboard the Celebrity Summit. Was a wonderful experience. First, we stayed two nights at the beginning and end of the cruise in San Juan at the Doubletree. We were originally booked for the Caribe Hilton, but that hotel was damaged during the hurricane. Our stays in San Juan were great. Other than traffic lights being out you really did not notice that a hurricane had hit and all of the shop owners, hotel staff, restaurant staff and cab drivers were happy to see the tourists. Everyone kept saying to make sure we tell everyone that San Juan is okay and that all should come down and spend time there. Old San Juan was a joy as was the National Historic site forts. Onto the cruise. Embarkation and Disembarkation went very smoothly and we were in our cabin by around 1:30 pm. We were in Aqua class cabin 1140 - center Aft. Great cabin and great big balcony with two chairs, table and a lounge chair. Perfect for my husband and his camera. We ate almost every night in Blu, which was excellent as always. Most breakfasts were in the Oceanview Cafe, sometime sitting outside by the Sunset Bar - one of our favorite places in the evening. Sunset Bar had a great guitar player most evenings. We saw some of the shows, which were very good, especially the individual performers. The cruise director, believe his name was Alejandro, was a gas. Very funny. Had some excitement on our first sea day. Captain Kate's crew picked up a "mayday" and the Summit responded. We picked up 6 people who had been adrift for about a month, the last 7 days without food. Very exciting and kudos to the entire crew. Found out later that two of the women were also pregnant - so 8 lives saved. Amazing. Went on 4 cruise line shore excursions - three were excellent - one was not. Our room was well taken care of and we actually enjoyed the snacks that were provided in the afternoon being in Aqua class. This was our first time as Elite, so we took advantage of a few of the perks - such as one free laundry bag, 90 minutes internet and the use of the Tuscan Grille as our waiting area to disembark (that was great). Also went to the Wine Appreciation 101 given - not very good and hard to hear. Ship was clean and I saw no real problems, but I do agree that it's time for a little refresh. All ships take a beating with the number of passengers and the sea air. Overall a great time with a great itinerary. Read Less
1 Helpful Vote
Sail Date: December 2017
We are frequent cruisers with Celebrity. For 2018 we will be at Elite Status with the Captains Club. I was thrilled to book a scuba diving adventure on Aruba. It was only my 2nd time. The ports of call were great except Dominican Republic. ... Read More
We are frequent cruisers with Celebrity. For 2018 we will be at Elite Status with the Captains Club. I was thrilled to book a scuba diving adventure on Aruba. It was only my 2nd time. The ports of call were great except Dominican Republic. Captain Kate, the only female captain had a huge presence on the ship. She rescued 6 people who were adrift at sea for 2 weeks and had no food or water for 6 days. The breakfast buffet was not very appetizing. The Entertainment.. especially the Singers and dancers were phenomenal ! Since this is a rather small ship, I was frustrated with other entertainment in the theater . Maybe because I live in Las Vegas and have seen quite a few musicians from here perform on the ship. There were two groups that left me dumbfounded. I walked out ! They also had some great dance bands , but the timing and location for them to perform was not convenient. I certainly hope my cruise next June on the Summit will be something better. I enjoy the early fixed dining and the food is outstanding. We enjoyed having our balcony and having coffee delivered to our room. I was surprised that several times the public bathrooms near the buffet were out of service.We also enjoyed free bus transportation from the port in San Juan to the airport. That was very generous of Celebrity cruise line to do that for us. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.1
Entertainment 3.0 3.9
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.0 3.7
Service 5.0 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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