1 Helpful Vote
Sail Date: January 2019
Have cruised with Celebrity before. This was the bottom of the pile. Continued loss of amenities and anything resembling modern luxury. Minimal entertainment or on board activities. Harried, yet slow service in Main Dining Room. Example, ... Read More
Have cruised with Celebrity before. This was the bottom of the pile. Continued loss of amenities and anything resembling modern luxury. Minimal entertainment or on board activities. Harried, yet slow service in Main Dining Room. Example, being seated while table still being set, tables too close together and too muck tableware for the size of table. Food average, but seafood uniformly dry. Pastry needs improvement. Peculiar menus, similingly without cohesion. You are getting transportation, room and board and not much more. Everything else is an upcharge, including service. Even TV is below basic. Staff tries, but I believe corporate policies are the issue, overhaul won’t change these things. This may be our last cruise of this type. Will stick to river cruises or try resorts. It’s a shame, we have cruised for over 25 years, everywhere in the world, but it’s not fun anymore. New cruisers will never know what is used to be! Read Less
1 Helpful Vote
Sail Date: January 2019
1st time on Celebrity- wonderful experience. The good- fast and smooth check-in and boarding, room available quickly.The ship is immaculately clean. Older ship but in excellent condition. Food food food everywhere, all the time. ... Read More
1st time on Celebrity- wonderful experience. The good- fast and smooth check-in and boarding, room available quickly.The ship is immaculately clean. Older ship but in excellent condition. Food food food everywhere, all the time. Excellent food at every venue.Service was excellent from everyone we came in contact with. Disembarking and re-entry fast and smooth. The bad- cost of drinks ridiculously high, and the cost of a drink package ($79 pp per day x 12 days) out of this world. Not to mention the 18% "tip" that is added to every drink. Celebrity nickel and dimes you to death- extra cost for everything. Sodas, coffees, beer and wine etc etc etc it never ends. Internet- another ridiculously expensive add-on. $27us for an hour? get real. And gone are the days when you could use a ship computer for a few minutes for a small fee. Now you need the mega expensive package to do anything. Laundry service- another ridiculously expensive add-on. Shows- too many no-name singers, magicians, comedians, not enough actual singing and dancing "shows". Music- zero Caribbean Island theme or music anywhere. No steel drum band onboard. There were 2 live bands, both played very old music, short performances, low quality singers. Disco never played music newer than 20-30 years. Overall Celebrity provides an excellent cruise experience. Food and service fantastic. Average age on our cruise was probably 60, mostly retired grandparents and a few young people. Saw very few singles. Saw very few kids. This is not a dance and party cruise. We had the opportunity to meet several of the guests and they were all interesting and well mannered people. Read Less
3 Helpful Votes
Sail Date: January 2019
We are relatively new to cruising and we have just completed our third cruise. We have only travelled on Celebrity and we have completely enjoyed our times on the ship. This was our longest cruise (12 days Southern Caribbean) and this was ... Read More
We are relatively new to cruising and we have just completed our third cruise. We have only travelled on Celebrity and we have completely enjoyed our times on the ship. This was our longest cruise (12 days Southern Caribbean) and this was our first time in a Suite. We booked this trip on board over a year ago so there was plenty of time to plan and look forward to the cruise! When we originally booked the trip we lived in Atlanta. We have recently moved to South West Florida so I will say there is not much difference between the temperatures in the Islands vs South West Florida. We would probably not go on a cruise in the Caribbean again that was that long just for that reason. The Summit is going to dry dock soon so we were a bit concerned about the ship being run down and I had read some reviews that were not very favourable regarding the service. We experienced no issues at all with the service. We stayed in 6131 a Sky Suite with a bit of a larger balcony. Our butler Hommer and cabin steward Jesus could not have been more accommodating. Since it was our first time in a suite we had no idea what to expect. The service and perks of having a suite were amazing. I understand this is quite an additional expense but we cannot get over just how wonderful the whole experience was. We have already booked two more cruises! We did see a little rust on our deck and some of the furniture looked like it has seen better days but from what I understand after the Summit is stripped down to metal and redone it will be amazing. While on the ship we ate most of our meals at Luminae and thought the food was very good. Even better than the food was the service! We also had a couple of meals at the specialty restaurants and found all the dining options to be very good. We did do a couple of the shows as we like the comedians but really are not much for the singers and dancers so I cannot comment on those shows. All in all I would say we LOVED our cruise and we are already counting the days until we go to Alaska in August! Read Less
Sail Date: January 2019
We chose this cruise because it was port intensive....we visited 10 islands, two of which we had never visited before. Decided to get away from the cold weather and cruise in January for a change. Overall, the cruise was very enjoyable and ... Read More
We chose this cruise because it was port intensive....we visited 10 islands, two of which we had never visited before. Decided to get away from the cold weather and cruise in January for a change. Overall, the cruise was very enjoyable and we had a great time. Embarkation was a breeze. Got there at around 11:15, dropped off our bags and by 11:40 we were checked in and on the ship. One issue that could have caused us a major headache was the the change in port itinerary. Celebrity changed the dates of several port visits and the only official notice we received from Celebrity was a notice given to us at embarkation. Fortunately, we learned earlier of the schedule changes via the Cruise Critic Community blog for our cruise and was able to reschedule our planned trip excursions before flying to San Juan. My only other “gripe” is about the spotty WIFI. Given how much it cost, Celebrity should do a better job of ensuring a strong connection that doesn’t constantly lose connectivity. Service was good and our stateroom attendant did an excellent job of keeping our room clean and tidy. The food options in the Cosmopolitan restaurant were mediocre and uninspiring....it was quite honestly a disappointment. Specialty dining in Quine and Tuscan Grill were fantastic....those were the best meals during our entire voyage. We didn’t take any ship excursions, we chose to use local tour operators instead. We feel you get to know the island and the people better and we like to support local small businesses. Read Less
2 Helpful Votes
Sail Date: January 2019
This was such a wonderful cruise. The service was excellent. The food was great. The cruise critic group was such fun. It was very port intensive. The weather and the sea were perfect. We dined at Qsine and Tuscan Grille. We also ... Read More
This was such a wonderful cruise. The service was excellent. The food was great. The cruise critic group was such fun. It was very port intensive. The weather and the sea were perfect. We dined at Qsine and Tuscan Grille. We also took the cooking class in the Tuscan Grille on the last day. It was fun and the food was delicious. We ate it for lunch while the staff poured endless wine. i got some great cooking tips. Loved the Solarium with the Thelassotherapy pool. On many ships, those cost extra. There are 6 awesome hot tubs on the ship. The Summit is going into dry dock for a refurbishment. I bet iot will be impressive. . This was our first cruise on Celebrity, and we were favorably impressed. It will not be our last one with Celebrity. This was about our 20th cruise. Very relaxed atmosphere. The ships staff all seemed to care that we had a good time. Read Less
2 Helpful Votes
Sail Date: December 2018
Cruise sailed from San Juan. There was a surprising diversity among the passengers - English speaking, Spanish speaking; young, old; families, and couples. The highlight was the New Year's celebration. We have been on 17 Celebrity ... Read More
Cruise sailed from San Juan. There was a surprising diversity among the passengers - English speaking, Spanish speaking; young, old; families, and couples. The highlight was the New Year's celebration. We have been on 17 Celebrity cruises and have always found the food and service to be excellent. But, this time the food, particularly the beef, wasn't up to par - two different dinners, the beef was tough. I also became annoyed by being constantly reminded how I was expected to fill out the end of cruise survey. I know the waiter didn't cook the food, but I do know how well he/she resolves dissatisfaction with the food. Overall, ship was clean and we'll maintained. Service was very good, and the entertainment was about as good as I've seen. Small things, like usable shelves in the bathroom we're appreciated. We have sailed on the once Summit before, and would again. Read Less
Sail Date: December 2018
Upon finding my cabin, Pam our room steward literally ran to introduce herself and open our door and informed us that we missed the safety drill but there was another opportunity to catch the safety instructions given to each passenger. ... Read More
Upon finding my cabin, Pam our room steward literally ran to introduce herself and open our door and informed us that we missed the safety drill but there was another opportunity to catch the safety instructions given to each passenger. Once we got settled and went to dinner, we asked our Maitre D to move our time from an early seating to a late seating. He told us (there were two rooms in our group) that he would have our new table & seating time available on the following night and it was as he said. Once we got back into the hallway to retire for the evening, Pam appeared again, eager to open our door. Our Servers, Ritesh and Wilson were the Absolute Best!!!!!!!!! If there was a higher score that I could give to them, they would get the highes score possible. Mladen did everything possible to make my cruise memorable. I had a hiccup with an onboard credit issue with my cruise agent, who booked the cruise for me. He told me he would allow me to call them at Celebrity’s expense. Long story short, he sent a small cake and a bottle of wine to my room... which made everything alright. I had a great cruise thanks to the staff. Read Less
1 Helpful Vote
Sail Date: December 2018
Four of us cruised on Celebrity Summit departing from San Juan, Puerto Rico on Saturday December 29th, 2018. It was a 7 night cruise returning to San Juan. Ports of call were St. Thomas, St Kitts and Nevis, Antigua, St. Lucia, and ... Read More
Four of us cruised on Celebrity Summit departing from San Juan, Puerto Rico on Saturday December 29th, 2018. It was a 7 night cruise returning to San Juan. Ports of call were St. Thomas, St Kitts and Nevis, Antigua, St. Lucia, and Barbados. We have sailed before on Celebrity, Disney, Holland America and Royal Caribbean, on Royal Caribbean the most. Our favourite class of ship remains Royal Caribbean’s Radiance Class. On this cruise both couples stayed in a Concierge class room, 8th deck aft. It ended up being the perfect location as one of our group had a knee injury and it was close to the elevators to the dining room and buffet. Because this was a holiday cruise there were more children and youth than what are normally on a Celebrity cruise. The Good The food on Celebrity ships remains excellent in all the included venues. They have speciality restaurants but we didn’t bother with them. Food is one area where Celebrity seems to outshine their competitors. The senior staff were quite visible and very friendly. As with every cruise I have taken, the wait staff and room stewards were excellent. We love San Juan and stayed 2 days before and after at the Sheraton Old San Juan. It is great place close to everything and for Canadians, there is a Scotiabank ATM around the corner in the CVS drug store, so there are fee free withdrawals for Tangerine and Scotiabank customers. Cruisers out of San Juan tend to be great folks to cruise with. The ports of call are all excellent out of San Juan. Every day is a new island and they all have lots to see and do. St. Thomas is always a busy port so we normally take the “St. John on your own” tour and go to Trunk Bay, one of the most stunning beaches in the Caribbean. Thanks to the US government's partial shut down, there was no entrance fee this time. All of the other concessions, including chair rentals were open. Trunk Bay is much less crowded than the St. Thomas beaches when lots of ships are in port. In St. Kitts and Nevis we did the Celebrity excursions, Nevis tour with lunch. The tour got delayed because our boat to Nevis broke down and we had to be rescued at sea. They extended the tour and we got to see and enjoy everything on the tour including lots of beach time. Someone must have complained about the boat breakdown because we all got our money refunded for the tour. In Antigua we took a taxi to Dickenson’s Bay beach where we met up with some friends who were staying at a resort on the beach. All the beaches on Antigua are beautiful and we loved our day there. Taxis are just $3 per person to Dickenson’s Bay. In St. Lucia we did the Celebrity excursion that was a Segway tour and beach. It was lots of fun and they tour operator took good care of us and made sure we all knew how to operate our Segway before we departed. Lots of beautiful views enroute. In Barbados we booked a highlights tour through the Shipmate app. It was excellent and we saw lots of the island with some great scenic views. We’ve booked other tours through Shipmate and they always been excellent. The stateroom shower was spacious, and the bathroom well laid out. The Constellation Lounge at the front of the ship, Deck 11, is a beautiful space and particularly nice on scenic cruises like one we did in South America. The shows were typical cruise shows with singers and dancers. One night was a sixties retro boy band. They were very good. The Fair to Bad The ship is getting tired and long overdue for some updates. Our stateroom had missing tiles in the shower, hooks that were broken and well worn furniture. We went through 7 sea passes each as they failed daily. The sea passes were nowhere near our phones. It is a known issue as there was always someone else at guest services getting their sea passes replaced. This class of ship is an odd design and there are some decks where you can’t get from one end to the other. The staterooms have much less storage and lighting options than a Radiance class balcony stateroom. Royal Caribbean and Celebrity seem to want to fill every corner of their ship with noise and activity, particularly on sea days. It’s one area where HAL outshines them. I have no need to be entertained and love to sit and read. It’s one of the reasons we always get a balcony room as it is often the only place to get away for quiet. Even the hallways normally have music being played over the speakers. There is a small Library that can be respite, but there is no view. The internal motto of the Royal Caribbean brands is Revenue, Reviews and Repeat business. I think there was a fourth “R”, but I can’t remember what it is. There is constantly people trying to sell you stuff. Almost all the paper dropped in your room is ads, and even the daily cruise info is mostly ads. It takes some effort to find the basic info you need. They now robocall your voicemail so you have to go through annoying sales messages to get to any important voicemails. One of the robocall ads even marked itself as urgent. It’s kind of sad, because it’s becoming more and more tacky. I expect this kind of thing from Carnival not Celebrity. They no longer publish the daily newspaper for different countries. Guest Services claimed it has something to do with “save the waves,” although the volume of ads on paper being dropped in our room makes this argument not true. It’s likely just cost cutting. Celebrity continues the inconvenient practice of having most of their Shore Excursions meeting in the theatre at the front of the ship. It creates bottlenecks in the stairs and elevators and was a real pain for our fellow cruiser with a knee injury who had to walk all the way to the opposite end of the ship and then back to the middle to get off. As with our experience on Infinity in January of 2019, the shore excursion staff don’t really care. Thankfully HAL and even RCI don’t do this. In fact, I organized an Alaskan cruise for 10 last summer and we chose HAL because I wouldn’t put the older folks in our party through this. I’m working on a Baltic Cruise for about 15 people in 2020 and will likely go with another cruise line. We have a Celebrity cruise booked in January of 2020 and will use Shipmate for all our excursions. We looked into going with Celebrity on a Baltic cruise in 2020 but in addition to the Shore Excursions issues, their pricing was about double an equivalent cruise on a RCI Radiance Class ship. They were also substantially higher than HAL, which is a very similar product. We are not heavy drinkers, so even with less included on an RCI cruise, the savings is substantial. The Captains Club loyalty program is essentially useless until you get to the Elite level. The only “perk” I could have used was one scoop of Gelato. We are at the Select level. There were some activities on board like meet and greets with the senior officers, but that didn’t interest us. Royal Caribbean offers much more even at lower levels than we are at. I belong to a number of excellent loyalty programs that actually motivate me to be loyal. This one provides no motivation in my decisions about future bookings. The Internet was spotty, particularly in our room. It seemed to work best in public spaces. At the end of the day, we choose our cruises based on the itinerary first, price second and brand third. There are lots of great options for cruising out there. From my perspective Celebrity seems very pricey compared to others, for what they offer. For the Caribbean, cruises out of San Juan are just excellent as the Eastern and Southern Caribbean islands are stunningly beautiful and fairly stable and safe. We had a great cruise in spite of the few areas where Celebrity could improve. In summary, we had a great week and enjoyed all the ports of call. Read Less
Sail Date: December 2018
We are a family of 5 - kids ages 14,12,10. We chose the celebrity summit because of the ports of call, cruise reviews and the size of the ship. This is our 5th cruise and have cruised princess, NCL, Carnival and celebrity. We had such ... Read More
We are a family of 5 - kids ages 14,12,10. We chose the celebrity summit because of the ports of call, cruise reviews and the size of the ship. This is our 5th cruise and have cruised princess, NCL, Carnival and celebrity. We had such a great time, we have booked another cruise in summit for December 28 2019. Embarkation was a breeze. (Although celebrity needs to put somewhere on travel documents which port in San Juan they sail from). also, I had the tickets in my ewallet on my phone and apparently they need a paper copy of the tickets so I had to fill out paperwork in order to check-in-which just seemed weird In a time of technology. On the ship very quickly. No waittime. Hung out by the pool. I would say that the announcement was made at about 1pm that all cabins were ready and our luggage was already outside our door. SHIP-The ship looked pretty Good for an old gal. We are excited to see the refurbishment. Despite it being over capacity according to the captain, the ship never felt crowded. We only waited a few times at the breakfast buffet for a few minutes. Never for anything else. We always got a table or chairs anywhere, anytime. CABIN-it was surprisingly fine. Our family stayed in one cabin(gasp). Apparently this ship is one of the very few who happen to have an inside cabin that can accommodate 5 people. It went very well. And have booked the same one for next year. FOOD- Ate way too much! The food was good. We only ate in the main dining room. We had anytime dining but I had made reservations ahead of time each day for 6pm. We had 2 different tables the first 2 nights with different wait staff but same table for the remainder of the nights and loved it. Our waiter Tammy went above and beyond to make our family feel special. It was a great atmosphere. There was Christmas music playing the in dining room every night. Shout out to DJ Donovan serving coffee with songs every morning! We still sing his songs here at home in the morning! It was a little weird how some of the juice and water machines would be closed or ‘taking a break’ throughout the day and I found that annoying. For the sake of the environment they need to have more water fountains to reduce water bottles. ENTERTAINMENT: top notch. We really Liked the celebrity entertainers. They did a special Christmas show. There was carolling with the officers on Christmas Eve. We The outside entertainers were ok. Rich the cruise director Was awesome! My kids participated I. The kids club every night after dinner and before the 9pm show. My teen son went to the teen club I. The first Night but wasn’t brave enough to go back on his own. The ship it such a nice size tray all my kids were able to navigate it on their own and I wasn’t worried at all. The guitarist in the main foyer every night was enjoyable. Christmas Eve midnight mass (11pm) with father Richard from Boston was a nice touch! The gym was very nice and sufficient. Only problem with the gym was that it was way too hot! Bring shorts to work out in. Ports of call were excellent. We enjoyed them all. Read Less
3 Helpful Votes
Sail Date: December 2018
We were hosting our 12th exchange student, a young lady from Scandanavia, and wanted to make her Christmas vacation an exceptional one. We have been on the Summit twice before, and were not disappointed. We were aware that perhaps the ... Read More
We were hosting our 12th exchange student, a young lady from Scandanavia, and wanted to make her Christmas vacation an exceptional one. We have been on the Summit twice before, and were not disappointed. We were aware that perhaps the shows would not be as lavish, that there was no rock climbing or water slide. that we would somehow be expected to survive for seven days at sea without Disney characters. As adults, we knew that the seas and wind would not always be accommodating, and allow us to do all the off ship excursions we may have planned. And frankly, as long as the cabins were well maintained and addressed, lavish size was not necessary. We had more than sufficient space to store our items, and did not hide in our rooms! What was left was the core experience. The incredible devotion, professionalism and work ethic of the crew. The unforced congeniality of the command staff. The small details in the cabins, like the towels folded into animals. The variety of the dinner presentations in the main dining room and the attentiveness of our wait staff. The high quality of the bands, singers and lounge performers. The offerings at the shops, and the absence of hard sell. The general maturity of the guests (passengers), and how peoples of different cultures mingled and shared life experiences. This little City on the Sea reminded us what our better angels can accomplish if we put our minds to it! And the morning yoga stretch and massage weren't too shabby either. The two offshore trips that we were able to enjoy were excellent. ReefRiders in Antigua is an operation I can highly recommend. Kudos to the son of the family, Tigger!. And our tour of the recovering island of Dominica was excellent. Geology, history, flora and fauna; all in one package. I have to admit that I boarded the ship in the wake of a difficult year. Sailing with two alpha daughters in tow can be a trying experience. But thank you, Summit! I came off renewed and revitalized, and cannot wait to see you again! Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

Find a Celebrity Summit Cruise

Email me when prices drop