Sail Date: June 2014
While our family has cruised on other lines before, this was our first trip on Celebrity. We selected the Summit as we wanted to go to Bermuda and wanted a smaller ship. The Summit is an older ship, but she was renovated in 2012 and is in ... Read More
While our family has cruised on other lines before, this was our first trip on Celebrity. We selected the Summit as we wanted to go to Bermuda and wanted a smaller ship. The Summit is an older ship, but she was renovated in 2012 and is in tip-top shape! Embarkation was slow - but we expected it to be. Just approach it with a good attitude and all will be fine! The average age of the passengers was higher than we expected. We knew that Celebrity attracted an older clientele, but were surprised that so few kids (up to 21) were on board. I think part of it was due to the fact that many schools were still in session. Room: We had a Family Stateroom on the aft of the ship. Fantastic room! The balcony (250SF) was almost as large as our room (270SF). It had two lounge chairs, plus a table with four additional chairs. We thoroughly enjoyed it. The room's furnishings were in great shape, and the cabin stewards were always accessible. We had one minor issue with the room during the cruise, call guest relations, and it was fixed within the hour. Guest Relations even called us back to confirm we were happy with the fix. Great service! Dining: We actually liked the changes to the buffet. The individual baskets allowed you to move quickly through the lines and reduced waste. I do think they need to add extra staff to the omelet/pasta lines, as it could take up to 5 minutes to go through those lines. The food in the MDR was good, and the service was great; it is hard to create several hundred meals at a time, but the chef and his staff do a great job. Francisco, our waiter, was terrific. We went to Normandie on the first night and thoroughly enjoyed it. The food was the best we had on the ship and the service was wonderful. We ate at the Bistro several times and cannot say enough good things about it. The quality was great, there was a good variety of food, and the service (Oksana) was wonderful. We highly recommend it - it is a bargain at $7.00/pp. Drinks: We received the classic drink package as part of our 123Go package and upgraded to the premium package at Embarkation. I think it was well worth the extra $11.50/day ($10+1.50 gratuity). We like wine and it allowed us to drink a wider variety without having to pay extra, or pay for the entire glass. Definitely go to the Cafe and enjoy their espresso and tea - it is a great place to unwind and look at the sea. We also enjoyed the Sunset Bar on 10. It was another place to unwind and enjoy music. Entertainment: Ken and Luigi did a great job designing a program that would appeal to all ages. I enjoyed many of the talks the Captain and other officers gave about the ship. The comedians were great (both the evening and late night), although I know that they did offend some. I wasn't a fan of the cabaret singer, but that's just a matter of preference. Bermuda: My new favorite island; I can't wait to go back. We bought passes for the bus and ferry. They were very handy. We spent our first day in St. George and then worked our way back to Hamilton via bus. The buses can get crowded in the afternoon, so plan your times accordingly. We booked a tour - independent of the ship - with Hidden Gems. It was the highlight of our trip. We did cave swimming, cliff jumping, hiking and snorkeling. Our college age kids loved it. The Royal Navy Dockyard is touristy, but an easy place to pick up a souvenir for home. Disembarkation: It was a breeze. We selected the walk-off option and were in our car by 8:30 am. Crew: I cannot say enough good things about the crew of the Summit. Everyone was customer service focused. The Captain and his senior officers came to the Summit from the Solstice and are doing a great job upgrading the ship. Very personable and available. We would definitely go on another Celebrity cruise.   Read Less
Sail Date: June 2014
For this cruise we booked a concierge cabin on the 8th deck. Storage was adequate with lots of drawer and shelf space for two people. We were traveling with two elderly relatives with walkers a few cabins away so the position on the ... Read More
For this cruise we booked a concierge cabin on the 8th deck. Storage was adequate with lots of drawer and shelf space for two people. We were traveling with two elderly relatives with walkers a few cabins away so the position on the starboard side, a short distance from the aft elevators, was ideal. Our only complaint about the cabin was the creaking of the door that connects to the next cabin. Any movement of the ship generated a lot of creaking that kept us awake at night. We called for maintenance to fix it but it was never fixed to our satisfaction so we stuffed folded paper along the three sides which lessened the noise. We chose anytime time dining or as Celebrity refers to it as Select Dining in the Cosmopolitan restaurant. Select dining is on deck 5 of the restaurant and fixed time dining is on deck 4. We had nice tables all week and service was very good and the food for the most part was excellent. Highlights were the lamb and veal chops, steak, lobster and chicken offerings. The buffet at the OceanView Café on deck 10 had a very confusing flow and the Plexiglas shields in front of the food making it difficult and awkward to select items. Those who like to eat healthy will find a somewhat small salad area and a few fruit selections. There is also a made-to-order Caesar salad section. Cruisers who like lots of meat, pasta, bread, pizza and desserts will find an ample selection to choose from. We selected the Classic Beverage package which was one of the three promotional options offered by Celebrity. We only learned of the limitations of the package once we were onboard. First, the Classic package only covers wine selections up to $9 a glass. That includes the Pinot Grigio, Shiraz, Rose and White Zinfandel offerings. Those cruisers who prefer a Sauvignon Blanc, Cabernet Sauvignon, Merlot or Chardonnay will need to upgrade to the Premium package as these wines go for $10.5 a glass and up. If you think you can just pay the difference of $1.50 when you want a glass of Chardonnay using the Classic package, you will be disappointed as Celebrity will charge you the full $10.50. We had read previous postings from cruisers who said they had to wait until their glasses were empty before ordering another glass and that service was very slow. We did not find that the case on our cruise but sommeliers differ in their pouring of wine. One sommelier took our sea pass cards each time we ordered another glass while another sommelier just poured continuously and said the wine was unlimited and did not take our sea pass cards after the first glass. Never did we have to wait more than 1 minute to get a refill. The specialty drink of the day was covered by the Classic package as were cappuccinos. It is advisable to select a beverage package BEFORE getting on the ship as prices are higher on board. This was our third Celebrity cruise and our 12th cruise overall. During the days at sea, we found the daytime entertainment to be very lacking. On these days there was no musical entertainment until 1pm and then only inside. Meanwhile there were no fewer than 17 sales and marketing events (jewelry, watches, semi-precious stone, casino, drink oriented) in the morning. Musical entertainment consisted of a guitarist, pianist, DJs, singing duo, quartet and party band. There was only one movie shown all week (Gravity) but lots of movies were available in the staterooms for $12.95. We felt that this number of events each day being geared towards marketing Celebrity products lessened the value of the cruise for us. Evening shows varied in quality. As you might expect, the shows at the beginning and ending of the cruise were very good to excellent musical productions involving the full complement of Celebrity singers, dancers, and orchestra. The middle of the cruise had an assortment of lesser quality musical productions or comediennes. Both of us had sailed to Bermuda previously. We took the 5-hour mini-bus tour to get re-acclimated to the sights on the island. The ship docks port side to the wharf and most of the Kings Wharf area is within easy walking distance. Due to the age and mobility impairments of relatives with us; we opted for the free train/tram service that covers most of Kings Wharf with 6 stops on the circuit. Ferry service to Hamilton and St. George is close by but with both the Celebrity Summit and NCL’s Breakaway in port, lines were very long for the ferries. Our choice of excursions was limited due to our elderly relatives, but we did take the glass bottom boat tour to a wreck on the other side of the island which was populated with large schools of fish. We will not be returning to a Celebrity cruise for a while. This is due in part to the preferred destinations / itineraries offered by Princess and also to our overall experience with this cruise.   Read Less
Sail Date: June 2014
Our second Celebrity cruise to Bermuda (we last sailed Celebrity Zenith 15 years ago) was very nice but, in general, not up to the quality we have come to expect and enjoy on Princess. The only area we found the Summit to be better than ... Read More
Our second Celebrity cruise to Bermuda (we last sailed Celebrity Zenith 15 years ago) was very nice but, in general, not up to the quality we have come to expect and enjoy on Princess. The only area we found the Summit to be better than Princess was the entertainment (more on that later). We chose this cruise because we wanted to go to Bermuda and Celebrity was the obvious choice over RCCL and NCL. The convenience of sailing from Bayonne NJ (a 45 minute drive from our home) was also a factor. Embarkation/Disembarkation - We hadn’t been to the Bayonne cruise port in 10 years so we were surprised to see it was still an ugly construction zone. We pulled up to a tent to unload luggage then park the vehicles. The lines moved along fairly quickly into the security check point. Everything was going fine until my husband’s hand held FRS radio was confiscated by the security officers. Never in 14 post-9/11 cruises (including one on RCCL) did we ever have an issue with any of his radios. Eventually it was given to the onboard security for inspection (and we were able to retrieve it the next day). We noticed also that they were confiscating other items like Swiss army knives, scissors, corkscrews and such. All this seems a little bit of overkill. After all, the dining rooms are loaded with sharp knives with much larger blades that could be easily taken elsewhere and pairs of FRS radios were sold in the gift shop. So don’t carry any of these items in your pockets or carry-on luggage… pack them in your checked luggage. After security we waited only about 15 minutes on line to check-in. After passing through the photography and sales gauntlet, we boarded a shuttle for the 2 minute drive to the ship. We boarded about 1:15 so the whole embarkation process took just about an hour. When we boarded we were told the rooms were ready so we went straight there to drop off our carry-ons. Disembarkation was very easy although they were running a bit behind schedule. We debarked about ½ hour after our scheduled time. However, it didn’t matter to us since we were driving home from there. The Ship - The Summit was very clean and well maintained, but definitely showing her age. The décor is just blah with too much brown and beige everywhere. The seating in the lounges and theater seemed dated and a little beat. The "Grand Foyer" was not so grand. It seemed very small and closed in. They need to lose the 3-deck long drapes - it would open up the space a bit and brighten it up. The 2-story dining room was very beautiful with a huge wall of glass at the aft end and large round windows on either side. Select dining was on the upper level so we had a great view of the wake. Captain Kafetzis was very personable and visible aboard his ship. He played (rather competively) on the officers’ pool volleyball team (and was disappointed that the guests won both games). He also participated in the Welcome Show and the Liars’ Club game. He had a very good sense of humor. Cruise Director Ken and his sidekick Luigi were excellent, always out and about talking to passengers as well as hosting most of the entertainment events. The Staterooms - We had a balcony stateroom on Deck 7 midship, my brother-in-law and his wife were next door to us and their 2 children were across the hall in an inside cabin. The inside cabin seemed quite spacious, plenty of room for the kids. We were disappointed that the dividers between balconies no longer open so we could not move between balconies as we would have liked. Our stateroom was very clean and well-appointed. There was plenty of storage with a closet, six drawers and shelves in a cabinet above the TV. I was happy I brought some hangers from home as there were not enough of those annoying hookless hangers. The bed was very comfortable with a duvet and separate top sheet (it was usually too warm in the room to use the duvet even though we had the thermostat set for the lowest temperature). The pillows were small and flat. But our stateroom steward Noel provided me with an additional fluffier one the second day so it was fine. The drapes are not heavy enough to block the light and heat if you are on the sunny side of the ship. The early morning sun woke me up and when we had the sun in the afternoon the a/c could not keep up. The bathroom was a good size and very well laid-out with plenty of storage. It even had a built-in night light so I didn’t need to use the flameless candles I brought with me. The shower worked well with a hand sprayer, good temperature control and decent pressure. The refrigerator (aka minibar) hardly kept water cold and there was only about enough room for a bottle of wine and a couple of bottles of water (unless you remove all of the minibar items). The minibar prices were ridiculous - $5 for a small can of Pringles or a couple of bags of M&Ms! So of course we never used any of it. Our stateroom steward Noel was excellent, always a smile and a greeting whenever we saw him in the hallway, very pleasant and efficient. He found an extra softer pillow for me, kept our ice bucket filled and the correct number of towels in the bathroom at all times. The Pools - I was disappointed in the pools on this ship. First, I’m not really crazy about salt water pools. We tried going into the Thalassotherapy pool on Wednesday and there was a brown, bubbly scum on the surface. Needless to say, we did not go in. We tried again the next day and the scum was still there. The hot tubs were very nice and clean (thanks to the chlorine). Second, the age restrictions were not very fair to teenage children. Both the Thalassotherapy pool and the main outdoor pool were “adults only”. So the only pool available to passengers under age 18 was the smaller splash pool. My nephew and niece are 16 and 14 respectively and are very good swimmers. The splash pool was too shallow and too crowded with small children for them so they never were able to use it. I think well-behaved children over 12 should be allowed to use the main pool if accompanied by a parent. Bars and Lounges - The Pool bars (decks 10 & 11) and the Sunset Bar (Deck 10 aft) were very nice places to while away an afternoon. The bartenders, the most popular crew members on the ship, provided excellent service. They were always friendly and very efficient. My brother-in-law had the classic alcohol package and never waited for anything. We did not have the package and we received the same excellent service. The Cellar Masters bar seemed awkwardly arranged and I never saw many people in there. The Rendezvous Lounge offered some fine entertainment – singer/piano player Jordan Petersen was particularly good with his renditions of Billy Joel and Elton John songs, among others. I don’t see why they bothered to make Michael’s Pub into a private lounge for suite passengers. Any time I passed by, there was no one there except for one couple once and some officers on the phone another time. What a waste of a venue. The drink prices were on the high side compared with Princess. Excluding the 15% gratuity, a bottle of Blue Moon was $6.50, a bucket of 5 Miller Lites was $23.50 and a single shot of Amaretto Di Saronno was $8.00, compared to $4.95, $17.00 and $5.75, respectively on Princess. The drink packages are worth it if you drink enough but for people like us who only have a few drinks in the evening the packages are not cost effective. Entertainment - The entertainment was the best part of the cruise. There were excellent production shows (although Siren was a little strange), very talented musicians, hilarious comedians and even some “adult-only” shows late in the evening. We particularly enjoyed Michele Balan (both her regular and late night shows) and the Sin City Comedy show. There were the usual cruise-ship game shows as well like the Not-so-Newlywed game and the Liars Club. The nice thing was it if you missed them you could see them on your stateroom TV later. Movies were also available on demand on the stateroom TV. There were so many different types of entertainment in various venues at various times that you could not possibly see them all. The Food - The food in the MDR was excellent, very tasty and well-presented. The menus were varied and offered something for everyone’s taste. The soups, especially the always available onion soup, were very good as were the salads. I don’t eat shrimp but everyone else raved about the shrimp cocktail and ordered it every night. The main courses of special note were the beef tournedos, turkey parmesan and a lamb dish my nephew thought was the best thing he ever ate. Of course, the desserts were delicious. The service in the MDR was also excellent. The waiters were very attentive and efficient as were the sommelier and bar service waiter. The poolside grill had very tasty burgers, hot dogs and fries. We ended up having lunch here nearly every day because the buffet food was just boring and more or less the same every day. The quality of the food in the café was very good but after Day 2 you had enough of it. My issue with the food in the Oceanview Café was not the quality of it but the availability. The Café consisted of the main buffet area and separate stations toward the back of the ship: pizza, pasta, stir-fry and sandwiches. You could get fresh-made sandwiches and paninis at the very back of the ship. These were pretty good and the wait wasn’t too bad. The pizza was very good when you were able to get it. There usually was a long line and they did not replenish the small pizzas quickly enough, especially at peak times. There was also a long wait at the pasta and stir-fry stations since there was only one person cooking everything to order. It was the same thing at breakfast when these stations became egg and omelet stations. One morning all I wanted was a plain egg but I would have to stand on the omelet line to get it (all of the eggs on the buffet had other things mixed in or were buried in bacon and sausage). You would think they would put two people at the station to move things along. Again, only one cook making everything to order – very inefficient. On Thursday we had a late excursion in Bermuda (Bermuda Triangle Nightlife Glass-bottom Boat tour). It started at 8pm so it ended up being a very nice “sunset tour”. We did not want to rush dinner in the MDR so we opted for dinner in the buffet that evening. It was disappointing to say the least. There was the exact same selection as during lunch (which had been a poolside burger day because nothing at the buffet was appealing) and, at 6:00, half of each side of the buffet was empty. After circling around the buffet several times, I ended up having salad and pasta from the pasta station. The pasta was just OK, not very satisfying. The Oceanview Café hours need to be expanded. Breakfast opens way too late (7:00) and you can’t even get a croissant with your coffee if you are an early riser like me (and many other people I saw milling around waiting for the food to be put out). The main lunch closes at 2:30 and dinner doesn’t start until 5:30. The sandwich bar closed at 4:00 so only the pizza and pasta stations are open until dinner time. On the last day in Bermuda, we sailed at 4:30 so many people were just getting back from shore and were looking for a bite to eat. We walked around the entire buffet and there was nothing but pizza and pasta – how much pizza and pasta can you eat? We just wanted a pastry or something to eat on the outdoor deck (10, aft) but there was nothing available. The only place to get anything at that time of day was on deck 5 at Café al Bacio but who wants to go down there when you are wearing a wet bathing suit? As good as the service in the MDR was, the service in the cafe was quite the opposite. Except for one occasion, at both lunch and dinner there was no one around to serve drinks so we had to go outside to the Sunset Bar to get our own. If they came around to clear our dirty dishes, never once did they ask if we needed any more drinks. They are not too on top of clearing tables either. Many times we were looking for a table and they were all cluttered with used trays of dishes. We had to wonder where were the headwaiters who are supposed to supervise the wait staff – we didn’t see any the entire time. One afternoon we did receive attentive service in the aft area of the café. If fact several of them were falling over themselves to clear our dishes and replenish our drinks. We weren’t surprised to find that we were sitting two tables away from a group of officers including the cruise director and the F&B manager. Hmmm… A word on the alternative restaurants…expensive. I thought $45 per person was ridiculously high, especially for what amounts to be appetizers in Qsine ($45 for sliders and fish & chips…really?). Good thing the MDR food was so good. Bermuda - Having cruised to Bermuda on several occasions, we knew our way around so we did not take any shore excursions except for the evening Glass Bottom boat cruise. The public ferry dock is just a short walk from the cruise ship dock. On Wednesday, my husband and I took the ferry to St. George and walked around the quaint town a bit while the rest of the family went to the beach at Tobacco Bay. After a relaxing lunch at a waterside restaurant we took the ferry back to the ship. On Thursday we took the ferry to Hamilton and did some shopping. Then on Friday we just walked around the Dockyard area, watched the glass blowers and sampled the rum cake. Conclusion - Overall, we all enjoyed our cruise very much. In spite of the negative aspects, we were able to take advantage of the positives and have a great vacation. But will I go back on Celebrity again? Definitely not the Summit but perhaps one of the newer ships. However, for the foreseeable future, we will stick with Princess.   Read Less
1 Helpful Vote
Sail Date: June 2014
This was our third cruise with Celebrity, and the first on a non Solstice-class ship. It was also our first trip to Bermuda. The ship is in generally good shape, and laid out well. We found the staff to be fantastic and accommodating. The ... Read More
This was our third cruise with Celebrity, and the first on a non Solstice-class ship. It was also our first trip to Bermuda. The ship is in generally good shape, and laid out well. We found the staff to be fantastic and accommodating. The buffet was disappointing, but the main dining room (Cosmopolitan Restaurant) is available for all meals, and was quite good. Shows are not our thing, but our dining companions were quite happy with them. The crowd on the ship was older, and there were few kids. My son (12) was a little disappointed with the teen program, which kept getting combined with younger kids; the last day of the cruise, many of the activities were cancelled. Still, he found the cruise overall to his liking. The age of the ship was apparent in the bathroom, which had a few discolored tiles and a bit of rust showing; also, the shower closed with a curtain, rather than the glass doors in the Solstice-class ships. Still, the room was adequate and had surprisingly good storage. Furnishings and linens were in good condition. Our room was mid-ship, which was great as we had some rough seas on the way down, but our movement was less than others experienced. We actually enjoyed the lack of windows, as the room was nice and dark for those vacation naps. Our cabin staff was friendly, efficient, got in and out of the rooms so quickly. Vilma was a ray of sunshine, always smiling and humming as she went about her work. Bermuda is an amazing destination, and most fellow cruisers we spoke with have been there many times. We are planning to go again, maybe taking our parents along next time. The locals were so friendly and nice, the islands are beautiful, public transportation is easy, inexpensive, and safe, and the beaches are incredible. We heard that dining was expensive on the island, but we limited ourselves to smoothies and snacks, and ate on the ship. Read Less
Sail Date: June 2014
We're a 27/28 year old married couple and this was our second Celebrity cruise, first on an M-Class boat. Expectations are everything, especially transitioning from an S-Class to an M-Class boat. I armed myself with knowledge and was ... Read More
We're a 27/28 year old married couple and this was our second Celebrity cruise, first on an M-Class boat. Expectations are everything, especially transitioning from an S-Class to an M-Class boat. I armed myself with knowledge and was therefore not disappointed, but could appreciate the Summit's more subtle brand of sophistication as opposed to the Reflection's modern glamour. We were in a 2C Sweet Sixteen Balcony room. The sail over to Bermuda was very rough. We experienced high waves and I relied on my medication to keep me moving and eating. Overall though, we had such a fantastic time that we took advantage of Celebrity's "All In" promotion which gives you free gratuities, beverage package, and on-board credit when you book a future sailing to Bermuda. That was a no-brainier after the great cruise we experienced, so we'll be Bermuda-bound again next June :-) Embarkation: D We had a rough start due to a coast guard inspection. We had stayed at the Hampton Inn on Staten Island which provides free transportation to the port. We arrived at 10:20 and were checked in and waiting in the holding area by 10:45. The room became very crowded and noisy and the person giving instructions was attempting to get our attention on a bullhorn. You couldn't hear him and it was a disaster waiting to happen. We finally got on the boat around 12:30. The champagne waiting for us was a relief! Accommodations: A While smaller than our OV on the Reflection, the double size balcony made up for it in spades. We had room 6028. Ample storage space and the bed was comfortable. We were missing a deck chair but it was resolved within a few hours of notifying our attendant. The bathroom was adequate but was showing its age with a bit of mold in the shower and dingy grout. That's the reason I don't give it an A+. Service: A+ We found the staff and officers of the Summit absolutely fantastic. Ken Mills the cruise director and Luigi de la Cruz, Activities Director, were hilarious, visible, and personable. Their daily recorded show is a must see. Captain Demetrius was the most charismatic and charming captain I've ever had. You can tell he is proud of his job and enjoys it. Our stateroom attendant, Suneil and Assistant, Lancy, went above and beyond. I just had to ask once and my ice was filled twice daily. The room was very clean and the bathroom very fresh as well. A/C worked wonderfully. One of the most delightful people was the sommelier, Olja. She took very good care of us. Beverage Package: B+ We took advantage of the beverage package promo and I upgraded only mine to the premium. The bartenders were great and very willing to be creative with mixing new drinks. I wish there had been menus at each bar though. Cafe al Bacio was one of my favorite spots and the smoothies at the Aqua Spa Cafe were delicious. I was disappointed that the beers available at Michael's club were now nowhere to be found after closing that venue off to suite and elites. Additionally, we experienced issues at the martini bar with one bartender serving my husband (classic package) mini martinis no problem and then the next minute another bartender saying he wasn't allowed to get them on his package. Last, brands specified as part of the packages by the Celebrity official on this board very recently were not available on the boat. I asked several places for a specific type of rum and nobody knew what I was talking about. None of these things really impacted our voyage though. We were happy overall just having the package included in our fare and not having to think about it. Specialty Dining: B+ We ate at Bistro on 5 embarkation day to avoid the buffet and it was excellent for the $7 upcharge. Worth it. I only give a B+ because of the slow service. I bet it was because it was the first day though and things would have been more efficient going later on in the journey. Select Dining: B There are some kinks that need to be worked out here. The first night we waited almost an hour to be seated. It got better throughout the week. If you like eating between 7:00-8:00, my recommendation is to make reservations ahead of time online, especially for sea days. Our wait staff got an A+. Everyone we had was fantastic. MDR Food: A+ All the food we had was good to excellent. Top favorites were the lamb in phyllo, chilled pear and honey soup, blue cheese souffle, chocolate lava cake, New York strip, and Jerked chicken. Room Service: A Excellent and timely service (if not early) and mostly great food. Don't get the scrambled eggs, they're inedible! The bacon was deliciously crunchy and the coffee was hot and fresh. Croissants are flaky and delicious! Buffet/Pool Grill: B The main issue with the buffet is the terrible layout, but X can't do much about that. What they can fix though is how the layout is managed. The items that are out into the early hours of the morning need to be moved to the front of the buffet. Many times stations were't all open and instead of closing down one complete side and containing the items to one area, there would be open stations scattered all over the buffet. This was inconvenient and annoying. The baskets are OK overall as they make selection much faster; however, they are wire and paper and thus cool the food more quickly. X needs to figure out how to keep the food from cooling too quickly. They are also bulky and awkward on one's tray. They should be smaller. The metal tins of Indian food, tofu Asian salad, pizza, ice cream, and waffles were best. Pool grill was excellent - A+. Entertainment: A+ We enjoyed Jordan Peterson, piano/vocals most of all. Stephen Aubrey on guitar and the 5 o'clock somewhere duo are not to be missed either. We loved the DJ/live drumming combo happening around the martini bar in the evenings. That was a hot group. The 54 below was OK. Sin City Comedy was great and the Liars Club starring the Captain was hilarious. Don't miss it, but don't bring kids either. It was a bit raunchy. Bermuda A+ Transportation was a breeze, locals were generous and friendly, and we felt safe 100% of the time. We had excellent weather, highs in the low 80s with very low humidity and a delicious sea breeze at all times. We enjoyed horseshoe beach, harbor nights, par-la-ville park, Church bay, and a snorkeling excursion by Jesse James Cruises that I arranged independently. I did have an accident snorkeling when I gashed my ankle on a rock, which brings me to. . . Ship Medical Facilities: A+ I didn't get farther than Nurse Mel at the front desk. Concerned about cost, I asked him how much it would be to get a Dr.to look at my ankle. He very kindly invited me back and said he'd be happy to look at it, no charge. He cleaned the wound and told me how to bandage it and what signs of infection to keep a lookout for. That was it. Thanks, Nurse Mel! Debarkation: A What a sad day that was, especially staring at ugly Bayonne. Debarkation was fast but could go faster if able-bodied people were directed to a staircase rather than only the elevators. Transportation from the port is very expensive, so be wary. I do have a very detailed photo review that can be found at this link: http://boards.cruisecritic.com/showthread.php?t=2057415   Read Less
Sail Date: June 2014
backround..we are 60 with 15 cruises all with RCCL& Celebrity....Used Preimer Parking (5 min from cruiseport),and it worked great...Ralph(our driver both times) was friendly and was on time. Embarkcation was fine...I mean, when you go ... Read More
backround..we are 60 with 15 cruises all with RCCL& Celebrity....Used Preimer Parking (5 min from cruiseport),and it worked great...Ralph(our driver both times) was friendly and was on time. Embarkcation was fine...I mean, when you go prepared, to wait,then it its all good when it doesn't take long(and it didn't)......we had a small interior on deck 7 and our cabin steward (Bernard) was really good. The guest relations staff was very good also......BUT, the crew on this ship just seem to be "out of it".....they are tired and very sad looking most of the time.....but Capt DK is happy, happy, happy.....On our last sea day,we listened to him talk in the Celebrity Theatre..("Dam, I'm good")...and Ken (cruise director) said afterwards that this was such a great ship to work on,the attitude comes from the top down,and how this is attributed to the Capt!..ummm.,the crew has not "got the memo" yet. Now ,don't get me wrong here...we had no problems with any staff member,they were all pleasant to us.They just seemed to be very,very,tired, worn out ,and unenthusiastic,...on person in the Oceanview told us he had been on the ship 7 months,and was supposed to be off in 6,and if he seemed rude, that was why....(but ,Capt D.K. is going around the ship with his "wrist cam",and is happy, happy, happy!) ...Speaking of the Oceanview Café,it appears they are working on a new concept,using wire baskets and metal bowls for food...This is nice in some respect,no multiple touching of handles that would normally be in the food,portion control,but the main problem here is, the food is cold most of the time.it sets out and just gets cold......the pizza was good, but many days,it was also burnt....as well as toast coming out in the am.....DW did ask that her toast not be burnt one morning(and she was real nice about it).....the guy said,"sorry, we're not perfect"....DW and I have both been in the service business ,so we do understand ,and try to be very, very respectful of the wait staff...but , I would think that the Hotel, Food Operations Mgr would not be happy with the smell of things being burnt, wafting thr the buffet!.,the Oceanview consistently opened late more so at breakfast,and at 530....but, the Capt is happy, happy, happy! all in all, a good cruise, we are thankful at this stage in our lives to be able to do this......the Summit is still a classy ship and is aging gracefully......the Solarium pool is heated and bubbling and relaxing,(like a huge hot tub)...lots of private places to get away and read(which we love to do)........I think the staff will be fine, as they get some rest,and the buffet will continue to be "tweaked".....but I hope Capt DK understands and encourages his whole crew Read Less
Sail Date: June 2014
This was our first cruise with Celebrity. I am 56 and husband is 61. We had Conceirage Class on Deck 9. Emabarking was fast and easy-we were on the ship in about 20 minutes. Our room was spotless. The tile in the bathroom shower looked a ... Read More
This was our first cruise with Celebrity. I am 56 and husband is 61. We had Conceirage Class on Deck 9. Emabarking was fast and easy-we were on the ship in about 20 minutes. Our room was spotless. The tile in the bathroom shower looked a little old but was clean and everything functioned properly during the cruise.Marissa and Hanz took excellent care of us and kept our room clean and tidy. Balcony has plenty of room for two people to enjoy coffee in the morning or wine at night. Our room was directly under the bufet which was handy-just run up the stairs and grab breakfast and take it to our balcony and enjoy. Once my husband found the oatmeal (with plenty of fixngs nearby) and bananas he was happy- no complaints there. Loved the new food baskets. We brought two bottles of wine on board and kept them in our room and enjoyed them on our balcony. We had Select dining and Gabriella took the time to greet us and we always had amazing tables near windows or the alcove looking over the main dining room. Chester, the concierage was always cheerful and had good ideas and suggesstions for us. He was a life saver dealing with Choice Air and our boarding passes for the journey home. We do not gamble and did not attend the shows ( we were so busy during the day that we fell asleep by 10 or 11 each night) so I can not comment on those ammenities. We would do Concierage Class again- the canapes are pretty skimpy but there is Tea at 4:00 pm with scones , desserts and savories that should hold you over until dinner. I requested cheese and crackers instead of the canapes and they began arriving the next day. Overall it was a great cruise. Employees always greeted and spoke to us. Read Less
Sail Date: June 2014
This was our first cruise on Celebrity, and we went in with high expectations based on what others who are regulars had to say. Let’s just say that it didn’t quite meet the hype. It's not that it was a horrible cruise, it's ... Read More
This was our first cruise on Celebrity, and we went in with high expectations based on what others who are regulars had to say. Let’s just say that it didn’t quite meet the hype. It's not that it was a horrible cruise, it's that certain things people had raved about before-hand just weren't great. Cape Liberty: Least favorite port we've sailed from. It wasn't the easiest port entrance to find, and the dock looks like it's made up of buildings that were abandoned 20 years ago. Can't say that I've ever had to be bussed from the terminal to the ship before, either. Check-in: It went fast, but the lady who checked us in wasn't all that helpful or friendly. She checked our documents and credit card, got our room keys, gave us our boarding number, and sent us on our way without telling us a thing. I had to assume the number was our boarding number, as she didn't feel the need to say more than 10 words to us. It's not like there was a line of people waiting behind us, either. We sat down in the waiting area around 10am, and they started boarding around 10:30. Seemed like it went pretty quickly, and I think they called our group ~10:45ish. We ended up delayed for reasons of our own making, but still, we were on the ship by around 11:30am. Seemed like it took longer than past cruises for the rooms to be ready (it was after 1pm, I think), so after 15min of walking the ship to find everything, we sat around up on deck 10 waiting for the announcement. Our luggage was already sitting in the hall by the time we got to the room, so we grabbed it and unpacked. The ship: Overall, the ship was nice. It's a little small for our liking, but we have no complaints about the condition of the ship. It was easy to get around, we never felt like it was crowded, and frankly, the theater design is better than other lines. Far less in the way of obstructed views in there than we've had in the past, and overall we liked the way the seating was laid out. Our room: We were in one of the corner FOVs, 9156. Loved this room, especially the balcony. The room is spacious, and had plenty of room for the two teenagers we had with us as well. We've only done balcony rooms twice now, and the first time around, we really didn't get the "once you go balcony, you can't go back" thing. Now we get it. Pretty sure we're going to be targeting aft wrap type cabins from now on, as the field of view from this balcony was amazing. If you want to see for yourself, go to photosynth.net and search for "celebrity summit 9156" (without the quotes, upload date is 6/17/2014). Some have complained about the chair noise from the bar above, and while we heard it a couple of times, it was never an issue, and I consider myself pretty sensitive to stuff like that. It was also nice to have that bar above you to be able to sit on the balcony in PJs in the evening and listen to the music from the band above you. The staff: For the most part, great. I've never seen officers this visible and engaging on a ship before. The captain himself was outstanding, and my daughter and I even managed to get in a GoPro moment with him :). He was funny, outgoing, and involved with the guests in a way we never expected. The entertainment staff was really good for the most part. They seem like they're short-handed, as they were constantly hustling from activity to activity. Luigi is one of the best activities staff members we've seen on a ship, and Celebrity would do well to ensure they don't lose him. Awesome personality, and the energy just oozes from him. The CD, Ken, was always out with the guests, and was funny as well, one of the better CDs we've had. The only staff issues we really had were the bartenders. Not very friendly, and it wasn't an issue with one specific bar, it was all of them. All 4 of us commented on this throughout the cruise. Also, while this isn't a huge deal, we were surprised at how little any of our daily staff called us by name. The MDR staff never did, and our room steward only did the first time we met. It's a small thing, but the service felt less personal than it did on our last cruise on Carnival. Oh, one more positive, we loved that we were never hounded to get pictures taken while on board like you are on other lines. We generally don't do the whole picture station thing, and not being pressured every time we walked past one was nice. Activities: This started out pretty rough. On the first sea day, there were very few activities that interested us, and frankly, the ship just felt dead (same thing on the day we left Cape Liberty). We only found 3 things we wanted to do that day (galley tour, the only trivia that day, and flash mob practice), and the rest of the time walked around or read on the balcony. At the end of that first sea day, my wife and daughter and I all felt like we'd chosen the wrong cruise line, to be honest. Sea day #2 got better, though, with more on the list of activities that interested us, and that continued on for the rest of the cruise. Loved the officers vs guests pool volleyball, good stuff. We LOVED the captain's talk on ship navigation on the final day as well. Definitely worth the time away from the balcony :). Entertainment: Yea, I've read some scathing reviews of the shows on Celebrity lately, and now I see why. The dancers and singers are definitely talented (far more so than on our last cruise), but the shows themselves just weren't that great. The singer they brought on for the ‘54 Below’ performance was very talented, and had interesting stories, but again, this was obviously geared towards an older crowd. They definitely appeared to be catering to an older crowd. On the comedy side, what a let-down. The comedian they had on board was funny, and we enjoyed his one show, but we definitely prefer the setup of something like Carnival, where they rotate a couple of comedians and have a couple of late-night adult shows going on during the week. Now, the Summit did have late night comedy, but the scheduling left something to be desired, and we never made it. The Sin City comedy shows were all around midnight, and either on port nights, or the last night. Move those to nights where we don't have to get up early the next day, and I'm there. Food: The MDR food was good, for sure (definitely better than Carnival), but the buffet was just okay. We do like the portioned setup of the buffet, so that was a plus, but it felt like it needed to be open more often, and the overall quality and selection of food wasn't that great. The pizza and pasta stations were good though (never had a wait), and the hand-scooped ice cream was great (again, that could be open more often). Also, we saw the chocolate fountain being set up for lunch the second day in port, right as we were leaving to see St George. Really? One of the food highlights is done on a port day? Shame we had to miss that. We never did eat in the specialty restaurants, other than eating the crepe my wife made during the crepe making demo in Bistro. Pretty tasty :) The port: LOVED Bermuda. I see why people do this cruise multiple times. Even with 2.5 days in port, we didn't get to do everything we wanted, so we will definitely be going back. The locals were very friendly, and it was very easy to get around the island using their public transportation system. We did everything on our own, and even added a jet ski tour from the dock the last day, which we all really enjoyed. Can't say enough good things about Bermuda and the people who live there. Overall, we had a great trip. Yes, I know I complained a bit above, but none of it ruined the vacation. Bermuda was fantastic, the weather was awesome the whole week, and we all had fun. Those first couple of days were a bit concerning though, as the lack of energy the first day or so took the joy of sea days down a notch. I'm hoping that's more about the local schools not being out yet versus Celebrity cutting back on activities. In the end, things turned around on that front, and we had a great week. We’re not really loyal to a single cruise line, as we tend to cruise more for the itinerary than anything else, and I think we’d give Celebrity a shot again depending on where we were looking to go.   Read Less
Sail Date: June 2014
Booked this ship as we did not want to sail on Norwegian with 4,000 passengers. Food was great, cabins were great, most everthing was fine. We had total of 12 people with us including elderly parents and youngest was 6. So we thought this ... Read More
Booked this ship as we did not want to sail on Norwegian with 4,000 passengers. Food was great, cabins were great, most everthing was fine. We had total of 12 people with us including elderly parents and youngest was 6. So we thought this ship would be good for everyone. Instead of retyping, the followintg is a copy of what we wrote on our Summit Survey after our cruise when asked of any problems we had: "Complaints: The music. A girl on a synthesizer and a guy beating on a cow bell was torture. I know it was an issue with a lot of other travelers because it was a running joke that we talked about at various bars with different people. I even saw a guy go up to them and ask them to either play something different or please stop. The music at the pool was horrible. It seemed that the DJ's were catering to the older crowd. Problem was, the older crowd wasn't at the pool. No top 40 or even popular dance songs were played. Just horrible DJ/music choices. Had a couple issues with your rules and enforcement of those rules. I was told that I could not wear shorts at dinner in the main dining hall. Yet, I saw a girl with denim short shorts leaving the restaurant and was told that was OK because she is a girl. She was about 18 years old. I can understand wanting to maintain a respectable dining experience with a dress code but, there should be some consistency across the board with all diners. I found the short shorts unacceptable when trying to maintain some sort of dress code. I was told "she's a girl, she can wear what she wants". I find that laughable. The pool rule's, no one under 18 allowed in the pool. My 16 year old was better behaved than the adults who were doing belly flops and flips into the pool. I don't expect him to swim in the 4' kiddie pool with 5 year old's. He was asked to leave the pool when sitting on the edge of the pool with his feet in the water. Well that was it. He didn't go swimming for the rest of the trip because he didn't want to be embarrassed by being asked to leave. If your security is so observant of who's in the pool, maybe they can observe and maintain a safe environment for everyone. Or at least, make it so kids can enjoy the pool with a parent. I know that the rules are there to keep everyone or at least most everyone safe and happy. A lot of money is spent to take these trips and I was there with my whole family of 12. I was a little irritated by the broad spectrum of rules and who they apply to and who they don't apply to. I would think that the dining hall and security people should be able to use their discretion in these situations as they arise. If they can't, maybe more training is needed. The trip didn't have to be as stuffy as you all seemed to want to make it. I'm sure these complaints wont mean much to you. But I feel better. Thanks Read Less
Sail Date: June 2014
My husband and I are in our early 60"s and travelled with our 8 year old grandaughter. We arrived at the port at 10:30 and were onboard by 11:00. It was very quick and easy and organized. We made our way to Bistro on 5 to avoid the ... Read More
My husband and I are in our early 60"s and travelled with our 8 year old grandaughter. We arrived at the port at 10:30 and were onboard by 11:00. It was very quick and easy and organized. We made our way to Bistro on 5 to avoid the crowds in the buffet. We had a great server named Tahley who suggested that we dine in Quisine that night at a discount. We enjoyed our dinner in Quisine which is alot of fun. Tahley was also our server in Quisine and made it very enjoyable. Our oceanview cabin #2086 was ready at 1:00pm. The cabin was very functional with plenty of space for 3 people. The only part of the cabin that really shows it's age is the bathroom. We had a few cracked tiles in the shower and some grout issues. Our cabin steward Apollo did a good job keeping our cabin clean and neat. Its a great mid-ships cabin with no noise. For those folks who prefer a little bit of a smaller ship the Summit is for you. Not alot of bells and whistles but perfect for a port intensive itinerary. The ship looks good for her age and very easy to navigate. The food was very good in the main dining room. We had Celebrity Select Dining and had no trouble getting the reservation we wanted as long as we made it when we were leaving the dining room the night before. The first night that we ate in the dining room we were given a table close to the back window with Hugo as our waiter. He was so good that we requested him every night thereafter. The buffet food for lunch was o.k. I wasn't sure how I felt about the baskets at first but after the 2nd day they kind of grew on me. They cut down on germs but I think they also cut down on waiting in lines as you can just grab a basket or two and be on your way. Celebrity does need to put more staff on to clean tables in a more timely fashion. The one disappointment that we had was not being able to eat in Normandie. We had our 8 year old grandaughter with us and the age limit is 13. I fully understand the issues of allowing children in the more formal restaurants. I would not be happy spending $45.00 per person and having an annoying child near me. Our grandaughter happens to be very mature for her age and loves to dress up and eat in fine restaurants. We understood from the beginning that she would not be allowed to eat there which is why I was so annoyed when I found out otherwise. We were waiting for my husband outside of the buffet area where they have tables set up advertising Quisine and Normandie and trying to get people to make reservations. I was chit chatting with the person who was in charge of the tables and I was telling him how much we enjoyed Quisine. He asked me if I would like to make a reservation at Normandie and I told him that we would have loved to but our grandaughter was 8 and the age limit is 13. He told me that they have changed their policy regarding kids and that my grandaughter would be welcome to dine there. I was shocked to hear him say that. I never would have even thought to have asked the question. This happened at the end of the cruise and there were not any times left that suited us. I don't understand how they can change a policy and not let anyone know. The entertainment was good. The production shows were a little cheesy but had great sets and good costumes. Bermuda remains to be one of my favorite places. This is my 6th time and it is still beautiful. Very easy to get around by bus and ferry which are located right near the ship. We did take the nighttime glass bottom boat excursion which we did many years ago and enjoyed so much that we wanted to take our grandaughter again. They have 2 choices 8 pm or 10 pm. The first time we did it we took the 10pm which was better. This time we did the 8pm which was wonderful for seeing the sunset but didn't see as much marine life. The interesting marine life come out later. Disembarkation was fast. We were off the ship and in our car by 9:00. A great cruise which I would do again in a heartbeat. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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