2 Helpful Votes
Sail Date: January 2018
This was easily the best cruise vacation ever, and the best vacation ever. Despite missing one port (Nassau) due to weather, and an itinerary change from when we first booked (St. Maarten swapped for Antigua), it was just perfect. The ... Read More
This was easily the best cruise vacation ever, and the best vacation ever. Despite missing one port (Nassau) due to weather, and an itinerary change from when we first booked (St. Maarten swapped for Antigua), it was just perfect. The staff all provided excellent and friendly service. Summit is a wonderful ship. My wife and I are still somewhat novice cruisers, this one was our third. Our two previous cruises were with Royal Caribbean, and both were very nice. We read a lot of reviews leading up to the cruise and expected it would be wonderful, but our experience easily outpaced those expectations. We are fairly quiet people and don't really enjoy big crowds, I don't think you'll ever find us going on one of the ginormous ships, so the smaller, more intimate Summit was perfect for us. The ship is very easy to navigate. Also, Celebrity does tend to draw from an older demographic, so it is far less of a party ship compared to Royal. This is another big plus for us! The whole cruise was very relaxed. There is plenty to do on the ship, but at the same time, not an overwhelming number of activities where you feel stressed to fit everything in. Embarkation was pretty smooth, thanks in large part to being a suite guest, which meant a pretty short check in line. But beyond that, and despite the terminal still being not being in the best shape due to the hurricane, operations were very smooth and we were on the ship very quickly after arriving at the terminal. I would say it took 10-15 minutes max. I've read in other reviews about Summit looking old or seeing better days. Sure, Summit obviously looks different than the brand new giant ships in Royal and Celebrity fleets. And any vessel on the ocean is going to pick up some rust spots (we are talking about salt water after all). But honestly, I couldn't find any remotely significant issues with Summit's appearance or upkeep. All of the spaces were clean and well maintained. Carpeting and seating all looked to be in top notch shape. Summit is also very easy to navigate. It's a smaller ship, which we like very much, but it was never more than a few minutes to get to any part of the ship. I'm pretty sure our next cruise will be on the Summit. We got a good deal on an upgrade from an Aqua Class room to a Sky Suite. So we took full advantage of the perks, namely the suite dining room Luminae and the exclusive suite club, Michael's. Luminae in particular was well worth the upgrade. Again, as quieter people, we really enjoyed the smaller, quieter dining setting as compared to the large main dining room. Food was excellent, service was excellent, and we had the opportunity to get to know fellow cruisers. Staff and service were excellent. Our stateroom steward Adhy was excellent in the upkeep of our stateroom. Our butler Chip was perfect for us. He was really good at reading that we were introverts and didn't push himself on us checking in, he seemed to always know the perfect time to find us in the hallway or other areas to check in. He was super helpful! I also have to give special recognition again to the staff at Luminae. Denis the maitre'D always provided us great service as well as our waiters Juan Pablo and Dominic. Dominic especially was excellent. He was super friendly, but also super knowledgeable when it came to explaining what was on the menu, which was good for my wife and I as we aren't foodies and don't do a whole lot of fine dining. But he was also quick to learn our preferences and his recommendations each night were always right in line with our tastes. I hope Celebrity treats him (read: pay) well. A great asset to the cruise line. Again, as suite guests, the disembarkation process is pretty, well, sweet. Our Michael's Club concierge Anastasia escorted us off the ship and had special clearance to get us ahead of the line to go through customs. Probably 10-15 minutes max from when we left Michael's Club and were in a taxi to the airport. The service was excellent, the ship was in great service, and everyone from staff to fellow cruisers were all super friendly and nice. It really was the perfect vacation! Read Less
1 Helpful Vote
Sail Date: January 2018
We chose royal suite 6137 with connecting concierge class 6135 for an important reason. Celebrity has a very old & little known rule — a Connecting cabin to a royal or penthouse suite has the same privileges. This means if you ... Read More
We chose royal suite 6137 with connecting concierge class 6135 for an important reason. Celebrity has a very old & little known rule — a Connecting cabin to a royal or penthouse suite has the same privileges. This means if you are sailing with in-laws (as we were) they are entitled to the same premium beverage package and unlimited speciality dining that we were. This includes dining in Luminae — the suite only restaurant. This includes all speciality restaurants. Upon arrival(11:30) our group of 4 went to the suite check-in. Check-in took 10 minutes tops for all of us. Then almost immediately, we were escorted by a concierge directly to Michael’s Club. We were then greeted by the suite concierge (12:15). We were advised that our rooms would not be ready until 1:00. We went to Luminae for lunch. After lunch (2:00) we went directly to the rooms. We were greeted by Peter the Butler and Mevin the stateroom attendant. Before arriving on the ship, the shoreside concierge had been in contact to learn all of our preferences... Sugar free Red Bull, Vitamin Water, Coors Lite all in the mini-fridge. Grey Goose and Patron Tequila on the in-room bar set-up. Everything was exactly as we had requested. All of this is provided in the royal suites and higher at no additional cost. The cruise itself, we could care less where the boat goes. The main point of going for us is: food, drink, service, casino, and shows. We did go to most of the shows. A- average rating. Casino. A rating. (Mother-in-law did win slot tournament) Tuscan Grille. A+ rating (expected) GO! Qsine. A+ rating (unexpected) if you had not planned on going, GO! Luminae. A+ rating (expected) Siraz is the best sommier. Dominic is the best waiter. This is the 4th time I’ve been on the Summit. It’s a great ship. Not to big, not to small. It’s probably going to be retired in about 5 years. Spend time with your family on this ship in suite accommodations. You will not be disappointed. Disembarkation day — We went to Luminae (7:30) for breakfast. Dominic took perfect care of us. We then made our way to Michael’s Club for the final time. After having one last coffee, the concierge escorted the four of us off the ship directly to our luggage. (Use Suite luggage tags for both royal suite and concierge room) You then see the long line that is immigration/customs. Ugh, but have no fear. The concierge escorted us to the suite line. (To which we heard someone standing in line say “there go the suites.”) It took us 3 minutes to get through where it takes the regular cabins 30 minutes to 1 hour. Then off to FLL and home. Next cruise booked on Celebrity Edge January 6th, 2019. Read Less
Sail Date: January 2018
A very low fare made us take this cruise at the last minute ,the condition of the bathroom floor in need of new caulking and water leaking from the shower was a letdown. The ship is old and needs an upgrade,the food is better than the ... Read More
A very low fare made us take this cruise at the last minute ,the condition of the bathroom floor in need of new caulking and water leaking from the shower was a letdown. The ship is old and needs an upgrade,the food is better than the other lines, the shows were very good but there was very little to do during the 3 sea days.Our cabin attendant wasn`t as good as we expected but the service in the rest of the ship was great.We didn`t take any shore excursions. Embarkation was great, in 20 minutes we were done,disembarkation was slowed by customs but were done in an hour.[had the same problem in Fort Lauderdale in the past] Very few children on board.The open areas were a little crowded during the 3 consecutive sea days.The adult pool was made into a theselotherapy pool and we think it should go back to a regular pool. Will do it again next year for the same rates. Read Less
2 Helpful Votes
Sail Date: January 2018
It was to be our second Celebrity cruise; the first being on the Reflection a year ago. We loved the Celebrity experience and despite being Platinum on another line, we decided to jump ship to Celebrity. The amenities, food, service, ... Read More
It was to be our second Celebrity cruise; the first being on the Reflection a year ago. We loved the Celebrity experience and despite being Platinum on another line, we decided to jump ship to Celebrity. The amenities, food, service, decor, other passengers, activities, etc. really sold us on Celebrity. We knew going into our cruise on the Summit that some things would be different due to the ship layout, age, etc. We knew the Persian gardens and thermal suite would be smaller and there would be fewer specialty restaurants and smaller cabins, balconies etc. We were not expecting the tremendous drop in quality of service that we experienced between the Reflection and the Summit. Check in in San Juan was breeze and we were on the ship in no time. Big win there. The cabin wasn't ready yet and that's ok.. expected since we were on the ship at lunch. The ship is smaller and more dated for sure. Not really a big deal. But the shortcomings became evident in other places. First, the shower was dingy and not very clean. Mold in the grout, in corners, hard to reach places and pink mold in the jets on the vertical nozzles (we were in Aqua class). We found out that our cabin steward had been on vacation so we figured we'd give him a chance to get it right. Again, no big deal, just not up to Celebrity standards. The main reasons we choose Aqua class are: Blu, thermal spa and a nice balcony. Balcony was small (ok, M-class ship, so we'll let that go). Thermal spa was small, again M-class, but we ended up never using it because the thing we like most are the tile recliners. Again, new that going into it, but missed it nonetheless. We did appreciate the thassalotherapy pool on the Summit, but only used it once. Blu however was a baffling ordeal. Lots of confusion at the hostess stand, not once, not twice but nearly every meal. Water never poured in a timely manner, or bread not being brought w/o asking or both or neither. The maitre'd and hostess (who was clueless) were both very nice. She didn't seem to have any idea what she was doing. We were strangers to her every time we showed up. The room never got any cleaner, we never got a second robe, the afternoon snacks were not up to standard (one day it was some pickles, potato chips, yep, potato chips, and some cheese), we never got our bottle of champagne (not necessary, but missed). For the most part the staff was always friendly and helpful. Blu was just "off." We did miss our stop in Nassau due to bad weather and the crew rose to the occasion; staffing the dining rooms, bars, casino, etc. Entertainment: Three Tenors we'd seen before, good voices, terrible show, but many like it. The impressionist was good but material severely dated ("the kids today are always asking me to do Adam Sandler.." um, no, they're not).. "Sound Track"... a few of the singers were good, but one was so bad we had to leave. Well, you get the picture. Hats off to Arie in Cellar Masters and Roman in the casino. They both stood out to us on this cruise. And Captain Kate is a gem. A credit to Celebrity. Also the activities guys, Manuel, Mulvey & Patrick all were very good. We will cruise Celebrity again, but not on an Mclass ship. Too small, too dated and too many things just not up to standard. Read Less
3 Helpful Votes
Sail Date: January 2018
First off, Celebrity has their act together on embarkation. We got there 2 hours early, went through security, went right up to a desk and right on board the ship. No waiting, no fuss, no muss. Why the other cruise lines don't do that is ... Read More
First off, Celebrity has their act together on embarkation. We got there 2 hours early, went through security, went right up to a desk and right on board the ship. No waiting, no fuss, no muss. Why the other cruise lines don't do that is beyond me. No, the rooms weren't ready but they never are. I'd rather wait on the ship than in a holding cell...err, room, waiting for my number to be called. The ship is one of the oldest in the fleet. Yet, it is in great shape. Were there signs of age, yes. But they were minimal and only noticeable if you looked for them. The cabins were very clean, in good shape and just as nice as any others. The thing that set this cruise apart was the crew. The wait staff, the cabin steward and everyone else were amazing. The best I've ever had and that's saying something. The ports were went to were ok, except St. Kitts. It was awesome. We didn't get to go to Nassau because the seas were too rough so we had 3 straight days of sea days. That got a tad old. Captain Kate was awesome. She is really funny and personable. Most enjoyable captain of any ship I've been on. If I had her on every cruise I'd love it. Seriously, she must be seen to really appreciate her. Read Less
Sail Date: January 2018
We like to escape New England in the winter, and for the past ten years, that’s been a Celebrity cruise. We prefer the M class ships, so when Summit became available for this “repositioning” cruise, we signed up a year ... Read More
We like to escape New England in the winter, and for the past ten years, that’s been a Celebrity cruise. We prefer the M class ships, so when Summit became available for this “repositioning” cruise, we signed up a year ago. Of course, the devastation from the hurricanes forced some changes and some worries, but things went pretty smoothly. The hotel we had booked in San Juan stayed open and was accommodating, though we cut our stay short by a day. Embarkation was quick and smooth. We had lunch on the sunset deck as usual, and were able to get into our room right afterwards. We had a Concierge Class stateroom, which was pleasant and comfortabe, with plenty of storage space. Our stateroom attendant introduced himself and seemed very personable, but fell short in several instances during the.cruise. One day our room was never cleaned; though I asked for ice to be delivered at 4 each day, it didn’t come twice and the other days was delivered around noon, so was melted by the time we needed it; and he removed dirty glasses but didn’t replace them. This was not the standard we were used to on Celebrity. We were also disappointed in the main dining room. Not one of the dinners we had there was exceptional; in fact, most were subpar. My husband found the meat entrees, with one exception, unacceptably tough. Even the pasta was way undercooked one night. The menu is less varied and the offerings are more pedestrian than they used to be. We noticed last year that the food was not as good as it had been, and this year was worse. We did enjoy the Tuscan Grill, and Oceanview Cafe, where we often lunch, is still good. I was disappointed in the menu changes at the spa cafe, though. And what happened to the hors doeuvres in the CC stateroom? Dried cranberries instead of shrimp? Celebrity seems to be cutting back significantly on their food costs. On the upside, our waiter and sommelier in the MDR were very good. Because the ship had to abort landing in Nassau, our final port, we had three sea days in a row. The staff and crew did a good job of adding activities at the last minute to keep folks occupied. Captain Kate is a treasure, with her wonderful humor and visibility. The activity offerings are pretty standard—lots of trivia, sports contests, karaoke, etc. And lots of merchants hyping jewelry and watches, art, spa treatments, etc. The production numbers in the evening were standard fare, but a couple of the featured performers were good. We particularly like the Summit and other M class ships because of the Rendezvous Lounge, where live bands play for dancing before and after dinner. The dance band this time was Lucky Band, not as good for dancers as others we’ve experienced on Celebrity. (Kathleen and the Saints, where are you?). The ship’s orchestra, however, played a couple of times, and they were very good. There is also a party band that handles the late night and poolside venues; they did a good job with the “jump up and down” music. Celebrity upgraded their WiFi a couple of years ago, but it is still slow and very expensive. We were in the first group to disembark due to an early flight, so debarkation was relatively quick and easy. One complaint, though: the only place serving coffee before 8:00 was the specialty coffee shop, where one cup of not very good American coffee was $6.20. I find that outrageous. We have been loyal Celebrity cruisers for ten years, and we still like the ships and enjoy the experience. But I’m afraid they are going the way of the airlines—putting their resources into making the experience better for the higher-paying customers at the expense of those of us not in the suite class. It’s still hard to beat Celebrity’s value when they offer their free perks, and we have booked a cruise on the new Edge next year. But because of what we see as slippage in Celebrity’s quality, we’ve also booked two cruises on other lines. Read Less
Sail Date: January 2018
We booked this cruise 3 weeks PTD for the amazing price for an inside stateroom. The cabin was well appointed and roomy. I couldn't believe all the storage spaces. We went to Antigua, St. Kitts and St. Thomas. Nassau was aborted due to ... Read More
We booked this cruise 3 weeks PTD for the amazing price for an inside stateroom. The cabin was well appointed and roomy. I couldn't believe all the storage spaces. We went to Antigua, St. Kitts and St. Thomas. Nassau was aborted due to high seas. We did tours on St. Kitts and St. Thomas. Stayed on board for Antigua. Their big claim to fame is 365 beaches. We preferred the lovely poolside and spa pol areas. So relaxing and with hardly any passengers around, you did not feel cramped for space. Really glad we did that because our 3 sea days were not so nice poolside. Way too many people for such a small area. It was crowded and noisy. This was our first Celebrity cruise and I had heard great reviews about the food. Sadly, we were disappointed. The Cosmopolitan dining room was very pretty, service excellent but the food was just so-so. It could have had more flavour and be hotter. The Oasis Cafe (buffet) lacked variety. Plus there were 4 separate buffet areas, the 2 standard (port and starboard) and then a separate pizza place and a grill at the stern. Unless you spend time walking allover the place, you would never know about the last 2. So it was a lot of walking just to see what was there and then go back to get what you want. Plenty of seating and the service was very attentive. The food lacked in flavour and needs to be hotter. Embarkation was San Juan and I will never sail from there again. You can find great cruises out of Florida without the hassle and extra expense of flying to San Juan. It was a good thing we flew in 1 day early. I had the unfortunate experience of having one bag not arrive when I did. It was a complete mess trying to have the bag delivered to the ship. American Airlines said they would, Celebrity said the porters pick them up. Well, i was notified by Guest Services that the porters said they could not promise to get the bag to the ship on time. I was told the best way was to go get it myself. Seriously! So I was already on board and getting settled in when I had to take a cab back to the airport. The bag was there but AA didn't understand why I came for it. It was tagged for 5pm delivery. Get bag, get cab and go back to ship. $50 later I am at the pier with my bag. It became a finger pointing contest as to who lied to whom and I was the one caught in t he middle. I blame Guest Services for not knowing procedure and sending me back to the airport. And here's the clincher .... upon returning to the ship, I was not allowed back on. Why? Because I had my husband's ship card. It was scanned when I left the ship but no one noticed it was the wrong card. So now ship's log has me on board and my husband off. By this point I was ready for a complete melt down. Fortunately a very nice man with port services spoke with embarkation check -in and I was whisked to a special desk, issued a new card (thank heavens I had my passport) and then escorted to the ship. My escort demanded to speak with ship's security supervisor who immediately took over. I was then escorted to our room where the security officer verified my husband's presence and identity (recording it all on a body camera). I was so stressed and exhausted (did I mention HOT too?) Sadly, not a single Celebrity security person ever apologized. I went back to Guest relations several times but the woman who helped me initially was never there and I really did not want to repeat this tale of woe. As for the stress, the massage I had booked earlier was the perfect remedy. Spa services...WOW!! I can't say enough good things. We had a couples massage and I had a pedicure. The best I have ever had. Read Less
Sail Date: January 2018
This was my 8th cruise. I have cruised with Disney, Carnival, Royal Caribbean, and Celebrity. This ship was clean. The crew were super friendly and helpful. The food was good. We actually ate many nights in the buffet. Mostly we eat ... Read More
This was my 8th cruise. I have cruised with Disney, Carnival, Royal Caribbean, and Celebrity. This ship was clean. The crew were super friendly and helpful. The food was good. We actually ate many nights in the buffet. Mostly we eat in the main dinning room. Our whole group like the buffet or room service(which was excellent). Captain Kate was our captain. She was engaging and friendly. Loved her corny jokes every morning. I never felt crowded anywhere on this ship. I do not have a single complaint. We loved the silent disco, loved Chris Hawks( great entertainer. See him on youtube), loved the martini bar, loved the outdoor movie area, and our balcony. We booked the Shadow fax Champagne and Lobster Catamaran in Grenada and it was excellent. Best ship excursion I have ever booked. We had a great time dining in Qusine with our friends. Food and service was wonderful. Make sure you ask and get a good deal. We got 40% off. Read Less
Sail Date: January 2018
Our seven day Southern Caribbean cruise on Summit was really planned as a short mid-winter getaway which explains why we chose to sail out of San Juan rather than an easy to reach Florida port which can be chilly in January. We got the ... Read More
Our seven day Southern Caribbean cruise on Summit was really planned as a short mid-winter getaway which explains why we chose to sail out of San Juan rather than an easy to reach Florida port which can be chilly in January. We got the warm sunny weather we wanted. Celebrity Summit was picked because we had sailed on the identical ship Millennium out of San Juan a few years back and loved it and the cruise critic forums showed Summit to have a very loyal base of repeat passengers. We also try to pick a ship and date with no school children on holidays and no teens on college break. There were barely any children seen or heard on the Jan 13-20 itinerary. Out of 17 cruises we've taken, this was our seventh from San Juan where the passenger mix is quite different from the closer to home US ports. The Summit didn't have hallways jammed with mobility scooters. Thankfully no emotional support animals on board and perk seeking entitled elite status passengers from Suite Class and Aqua Class had their own specialty restaurants and didn't get in our way. I shouldn't make fun the of Aqua and Suite Class because when they overpay for staterooms our Category 11 is more affordable. Eight of us booked this trip before hurricane Maria ripped through the Eastern Caribbean in October. I know many people changed their plans in November and December, either cancelling or changing flights to arrive on the day of cruise. This was cause for some anxiety as we had booked non-refundable Spirit Air flights from Detroit to San Juan with hotel rooms both pre-cruise and post-cruise, but all went as planned. None of us bothered with beverage packages, spa services, specialty dining or even any ships excursions other than one wine package of five bottles. We chose the open seating any-time dining option and ended up going into the Cosmopolitan Restaurant on Deck 4 every evening around 6 pm. and were seated at table 166 near the back window well away from the high traffic area coming in from the doors and where the waiters carry up trays of food on the escalator system from the kitchen. Our cabins were in the lowest category on Deck 2 - which the comedian at one of the shows called "the bad neighbourhood" - Our cabin was quiet, in fact very quiet and very clean and most important had no funny odours in the hallway. The evening shows and various lounge entertainers were low key but well attended and typical of what you find on smaller ships. I'd say "cheesy" in the fun sense. The cruise-director Patrick was entertaining and informative - I really laughed at his introduction about being from Philly, the joke being he was from the Philippines. The spotlight was on the ship's Master - Captain Kate McCue who seems to have bit of a cult following among Celebrity loyalists. She's definitely very popular as the first cruise ship Captain without a beard or a parrot on her shoulder. The Oceanview Cafe up on Deck 10 was never crowded the way I've seen on some larger ships and I really appreciated that it was open late with cakes, cookies and fruits and a coffee, tea and lemonade station open all night. If, like me, you tend to be up at 4 am looking for a cup of tea you'll be happy on this ship although the all-night piped in music in the hallways and public areas is a little bit unnecessary. Something that I really like about the ship is it's gas turbine jet engines are quiet and don't vibrate the way ships with big reciprocating engines and shaft drives rattle and shake. Summit was built in 2001 and last refurbished in 2016 which makes her an old and dated ship, not unlike an ugly Greek RORO ferry with her angular lines and square stern. But for a southern Caribbean winter itinerary out of San Juan this ship gets my highest recommendation. Read Less
1 Helpful Vote
Sail Date: January 2018
My husband and I had done this similiar itinerary over 15 years ago and had fond memories. We throughouly enjoyed it again. This is our 8th cruise together. We have cruised with other brands, but really prefer Celebrity. The service is ... Read More
My husband and I had done this similiar itinerary over 15 years ago and had fond memories. We throughouly enjoyed it again. This is our 8th cruise together. We have cruised with other brands, but really prefer Celebrity. The service is outstanding, the shows are entertaining, and the food is better than most other cruiselines. The ship is definitely showing it's age, if you are used to a newer ships, this one will probably be disappointing. It had everything we needed and we were able to see beyond the age of the ship. The embarkation was fast and easy. We checked in around noon. The food options aren't that great when you check in early, but we enjoyed relaxing and people watching. The cabin had everything we needed. Yes, the shower had the old fashion curtain, but it seems to be roomier than the new fancy cubicles you find in the newer ships. We had the anytime dining. We were always seated promptly at our reserved time. The evening dinner service was fantastic. The menu always had a great selection to choose from. I really enjoyed the spa cafe for lunch. They had healthy alternatives for lunch, like salads, snacks, and great chicken salad. I do wish they had more selections to choose from. After dinner, we always went to the first evening show. Every night, was a different show, every night was great and entertaining. The weather was perfect. It was always mid-eighties. The islands were beautiful. We only did 2 excursions, Barbados and Grenada. I loved both excursions so much that I will review later. The final day, we also did the old San Juan city tour with airport transfers. That was a great and fast way to get off the boat and not worry about your luggage. This was an awesome trip. I can't wait to do this again! Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.1
Entertainment 3.0 3.9
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.1
Family 4.0 4.1
Shore Excursion 4.0 3.9
Enrichment 3.0 3.7
Service 5.0 4.4
Value For Money 4.0 4.1
Rates 4.0 4.1

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