1 Helpful Vote
Sail Date: March 2019
Itinerary--Other than St Maarten, hadn't been to ports previously. Locals in each port very friendly but sad to see the recovery from hurricane damage was still ongoing. Dominica is a place of great potential and somewhere we wish to ... Read More
Itinerary--Other than St Maarten, hadn't been to ports previously. Locals in each port very friendly but sad to see the recovery from hurricane damage was still ongoing. Dominica is a place of great potential and somewhere we wish to revisit in a few years time; they suffered from 2 hurricanes in 2017. Still have a few kinks to work out. Service in some venues slow. Ship entertainment, other than special guests left a lot to be desired but in port most days so not a big deal to us; would just go to different venue if entertainment was not up to snuff. Upgraded to Aquaclass this cruise, did not take full advantage of all amenities but came to conclusion we would not "pay" for that level, happy with either outside or concierge. Ship was beautiful, as one would expect since it just came out of refurbishment. Room seemed larger since they removed the little table and opted for 1-person sofa. Nice that shower stall had door as that too felt larger. Read Less
5 Helpful Votes
Sail Date: March 2019
This was my 10th cruise, but my first on Celebrity. This was a very port intensive cruise with 5 port stops. We had the opportunity to sail on a completely refurbished ship, after being in dry dock for 6 weeks. The ship itself was very ... Read More
This was my 10th cruise, but my first on Celebrity. This was a very port intensive cruise with 5 port stops. We had the opportunity to sail on a completely refurbished ship, after being in dry dock for 6 weeks. The ship itself was very well appointed, with a modern design. We were in a Concierge class C2 cabin. We don't require the extra service, but when we booked, it was actually less expensive than a regular balcony cabin. If there was an extra cost, this upgrade would definitely not be worth it. Basically, the extras are, a bottle of wine and finger food each afternoon, which we were seldom able to even identify. You get priority boarding, but on this cruise, it mean't nothing, as regular boarding took maybe 10 minutes. Best that I have ever experienced. Other than that, you get a person to help if you have extra problems and we had none. The cabin was very nice, with a larger than normal shower, with a door and not a shower curtain. The room was all new, furniture, fixtures and bed. Plenty of room and nice balcony. There was a 42 inch TV, with on demand movies. From prior reviews, the two things that were expected from Celebrity, were great, friendly service and above average food. These reviews were right on. The entire crew seemed there to help you, if needed. The room steward was very nice, and did his job. That's all we need. The service in the main dining room was excellent. A special thanks to Bryan and Shanice for that. We always made reservations and therefore got the same table every night. Shanice is, now, like a member of our family. My son and daughter in law exchanged facebook info with her. Dining was always a very pleasant experience. There seemed to be more choices on the menu than other lines that we have been on. The food itself was very good. We did eat once in the Tuscan Grill and although a bit pricey, the food and service were also very good, with loads of menu choices. The entertainment was mostly good, even though the productions shows were not to my taste, I could tell the talent was certainly not lacking. There were 2 comedians, the first was lousy, the second was pretty good. There was also, an illusionist, who I did not see, but my son didn't like his show at all, so this is secondhand information. The ship itself was new and clean, and seemed uncrowded throughout. The only time there was a crowd was at the pool on the sea day. Perfectly understandable. The demographics were a bit younger than usual, since it was spring break, in some places. There were a lot of parents with teen and preteen kids. No problem that I saw. My only thought was that I wasn't sure if these kids could stay busy on this ship, There were no waterslides or mini golf and an extremely small arcade. Luckily, there was only one sea day. This ship is better for adults than children. There were a few minor negatives, thus the 4 rating. Celebrity has a very good on board app with all the cruise information, like menus and activities etc. The problem was that the information was not correct after the first 3 days. We chose our night at the specialty restaurant, based on us not being overwhelmed by the menu that night. It turned out, we had bad information and that night we would have loved the menu. Sometimes bad information is much worse than no information at all. The second minor complaint involved the casino. We didn't like the cash only policy in the casino. We didn't bring much cash, because, as a rule you can't spend cash on a ship. Not here. Also, there were too many slot machines for the space. Some were almost impossible to get to. Also, a couple of the excursions, that we chose, were less than satisfactory. I know it was our choice, but again, you need all the facts to make a good decision. On one, we had 12 older folks jammed into a van. On another, we were in the rear of an open air truck like vehicle, when everyone else at that port were in air conditioned buses. No mention of this in the description of the excursion. In summary, it was an enjoyable week on a very good, like new ship. The service was great, the food was very good. The cabin was great. Embarkation was the best ever. and it was great to leave snow for 80 degree weather. Would I travel on Celebrity again? Sure. Read Less
2 Helpful Votes
Sail Date: March 2019
This was my second Celebrity cruise after sailing on Equinox in Mediterranean 2 years ago. This ship went through total overhaul and it did not feel like an old ship, but sadly, the staff training was not there. Cabin was well appointed, ... Read More
This was my second Celebrity cruise after sailing on Equinox in Mediterranean 2 years ago. This ship went through total overhaul and it did not feel like an old ship, but sadly, the staff training was not there. Cabin was well appointed, and kept immaculate by our attendant, but our Aqua suite was extremely small. I have never been in a shower as small as this before. I was frustrated with the dining and bar staff. Obviously, they are understaffed. Our dinner at Blu lasted more than 2 and half hours every day. Everyone in my party of 6 agreed that their bar staff are not accommodating and extremely inefficient. There is nobody going around taking orders in the lounge, and usually the line at every bar is 5 to 10 minutes. Food quality at the main dining room and Blu were ok, but the buffet and specialty dining was worse than my experience at Equinox. I used private shore excursions so I cannot comment on them, but the night time entertainment was better than ever. We used Go Best package which includes premium liquor; prepaid gratuity, and free internet and some shipboard credit. Overall, this cruise was a great value for the money we paid, however, I am not sure if I’ll sail with Celebrity again. Read Less
Sail Date: March 2019
We were on the first Summit sailing after the “Revolution” for a 5 night Dutch Antilles cruise from San Juan. This was our first cruise on Celebrity. We did a lot of research before our cruise, so there were no surprises and we were ... Read More
We were on the first Summit sailing after the “Revolution” for a 5 night Dutch Antilles cruise from San Juan. This was our first cruise on Celebrity. We did a lot of research before our cruise, so there were no surprises and we were overall very pleased with our cruise. I am going to break it down into segments. Pre-Cruise – Best Western Plus Condado Palm Inn & Suites, Condado San Juan This hotel was adequate for a 1 night stay. Our room was clean. The breakfast was edible and it was free, so we didn’t expect too much. The price was right as it was high season and we didn’t want to pay in excess of $250. This was our first time in Condado. It reminded me of a kitschy beach town – lots of souvenir shops. We did eat at Orozco’s and I would highly recommend them. Great service and we tried the Trifongo (as recommended by our taxi driver from the airport) – which was fantastic. We went into the lobbies of La Concha – stunning! and the Marriott Stelaris, which was also beautiful. We asked the concierge to get a van for us when we were ready to leave for the ship. We left the hotel around 10:30am and we were all checked in and on the ship by 11:00am. We took a little tour around the ship and ate the concierge luncheon in the dining room. The menu was limited, but the food was very good – the choices were short rib, salmon and chicken. Our Room - We had a concierge balcony – room 8169 towards the rear of the ship. Our room steward was okay to sub-standard. Our travel partners had many issues with him, including a missing bowl of chocolate they had put out to entertain on their cabin crawl. He suggested that maybe they put it on the breakfast tray by accident. They were not too happy with that or him at all. He didn’t know that there was a pillow menu – which there was as confirmed by our concierge. As for the room itself, we were pleased with the overall size and the amount of storage. Also there were plenty of outlets and places to recharge our electronics. I also liked the light strip at the bathroom door, so no nightlight was needed. We did get the late afternoon tray of appetizers. Some were good, others pretty strange. Sometimes we could have used a utensil or some sort of cracker or chip to taste the appetizer, but were not provided with such. For instance there was a lovely beet salad, however, nothing to eat it with and I did not want to eat beets with my hands, lol. Also there was a lovely shrimp salad, same thing. However, I did pick out the shrimp and then washed my hands. The Ship – We thought overall very beautiful. However, we though some of it is going to be very hard to keep clean. Some furry chairs at the martini bar were already looking a little used where one would put their hands to get on and off. We loved the solarium and the bubbling pipes! Food – We loved the layout of the Oceanview Café and the stations were well placed and there was a good flow. The only stations that had lines were the pasta station, the omelets and waffles – the maker only made 4 waffles at a time. There was a nice variety of food and it was very good. As for dinner, we only ate at the main dining room –The Cosmopolitan Restaurant at the 6pm seating. Our server, Xiomarra, was very nice and prompt. On the first evening, we were already at our main entrée by the time the beverage person came around. We complained, and it was rectified for the remainder of the week. Our sommelier was lovely. The food was very good. I was expecting over the top amazing from all I had read about Celebrity, but I wouldn’t say that it was. Overall we were very happy with it and the selections except on our last evening. The deserts were sometimes were lacking flavor. We were seated by the rear big window on the 2nd floor and had those funky tall coffin-like chairs. I hated them – so very, very hard and heavy to move and impossible to get in and out of. Also, it was very uncomfortable and my server found me an extra pillow and at times I added my airplane pillow! Ship-wise, the bar staff seemed to be overworked and not enough of them. I waited many times just for a bottle of water, which often was at room temperature and not chilled. Cruise Director – We had Patrick. We saw him only pre-shows on the stage, but never walking around on the ship. He did teach and demonstrate Salsa dancing at the Salsa deck party. Boy can he move! He was not that personable, but got the job done. Shows/Entertainment – We did not know what to expect, so we brought cards just in case. I am happy to report that we didn’t touch them. Monday – Comedian Phil Tag, only one show at 9:45. He was pretty good. There was also a Salsa party on the deck and the CD Patrick showed us how to dance. His dancing was amazing and we had a great time! Tuesday – the show by the ship’s entertainment staff was “Soundtrack”. It was a great show and the singers were really, really good. We also attending the Silent Disco which was a real hoot. There was also a late night adult show with Phil Tag. Wednesday – Was a performance by 2 members of the American Ballet theatre – they did the piece White Swan. Then there was a violinist, Katarina Rosse who was simply amazing. Then there was another modern ballet performance from the 2 stars. A beautiful, wonderful night. Thursday – the production show December ’63. Again, it was fabulous. This entertainment crew is probably the most talented we have ever seen on a ship. Friday – Production show “Life”. This was the best of all. Somewhere in here was a comedy show with Brian Bradley which I liked better than the other one. There were also several Trivia games throughout the day and evening which we joined in on. Bingo was only done once, on our last day. That was disappointing. There were no electronic packages – the cards were the tear the flap kind. Excursions – We only booked 1 excursion – Old and New San Juan with airport drop-off – from the ship. We booked independent operators for the islands. St. Kitts – We booked the Grand Tour of St. Kitts with Thenford Gray. We were 6 of us in a lovely air conditioned van. Our driver and tour guide was Sackville Gray. He was very knowledgeable of his island and we loved his tour. We went to Carambola Batik at the beautiful Romney Manor and grounds, Brimstone Fort and the amazing outlook on Timothy Hill of where the Atlantic meets the Caribbean. We also went to a black sand beach for approximately 40 minutes. My first black sand beach and boy is the sand hot! I would highly recommend this tour. St. Croix – Sadly, this island has barely recovered from hurricane Maria. We did an island tour with Prince Taxi. He was very knowledgeable and personable. However, we ended up in an open air vehicle – website advertised air conditioned van. Also we waited at the port while he tried to fill up 2 vehicles. Unfortunately, we ended up in the vehicle with a different driver. He knew nothing about the island and made no commentary. However, at times Jaylen (the owner) would stop his vehicle and come over to ours to point out something of interest. The part I did not like of this tour was a stop by a bar in the country which had pigs that the tourists feed O’Douls to. I felt uncomfortable with this and our time would have been better spend seeing a more beautiful part of the island such as the tide pools. Basically it was a ploy to share some tourist dollars to his friends at the bar. We went to the Cruzan Rum factory – interesting tour and the Pina Colada’s were wonderful. We spend about 40 minutes in Christianstaad. Wish we had more time there. It was very quaint and lots of nice shops and restaurants. We were supposed to have time at the end of the tour for a beach visit, but there was no time due to the late start. Antigua – The gem of these 3 islands. We took a tour with Scenic Tours Antigua with our tour guide Ray. Again we were 6 of us in a very well maintained air conditioned van. Ray was wonderful – full of energy and very knowledgeable. He took us to all the spots that had amazing vistas. We went to Nelson’s Dockyard, Shirley Heights and ended with a trip to Jolly Beach (which was stunningly beautiful). We had a great day and I would highly recommend this tour. Service Comments – Spotty, especially bar service. But I wanted to again complement our dining room server Xiomarra. Our excursion in Puerto Rico - Bacardi rum factory with airport drop off was cancelled. We went to the excursion desk, and even though it was during their closed hours, the girl Alina saw us and helped us rebook our excursion to the tour Old and New San Juan and printed out new luggage embarkation tags for us. She was very helpful. On our first day on the ship we learned our flight had been cancelled and we had to call Southwest to change it. The day before disembarkment, Roberto in the Innovations (Apple) store was not too busy, so he helped us log into our flights the day before and sent the boarding passes to the new computer area printer. Very helpful! Conclusion – The ship was beautiful. My husband and I liked the size of the ship - we are small ship people. My younger brother and his wife prefer the Oasis size ships of Royal. We tried not to expect too much going into this knowing we were the first cruise after the refurbishment. I would say it went pretty seamlessly. One thing we did feel, however, is that Celebrity is very class driven. Dining venues and lounges for upper reward levels took a disproportionate area of the ship, especially for one this size. Overall we enjoyed our first Celebrity cruise and I am pretty certain it will not be the last. Read Less
Sail Date: March 2019
This was our second cruise on Celebrity and our first on the Summit. Our first was on the Equinox. New beds were so comfortable and the pillows were wonderful! We were in aqua cabin 1140. Beautiful big balcony at the back of the ship. ... Read More
This was our second cruise on Celebrity and our first on the Summit. Our first was on the Equinox. New beds were so comfortable and the pillows were wonderful! We were in aqua cabin 1140. Beautiful big balcony at the back of the ship. Only three small issues overall. One was that it was tight walking around the foot of the bed with the tv on the wall. Second was the new shower door made it difficult to get in and out of the shower stall. A rather odd design but better than a shower curtain sticking to your legs as you showered. The room was otherwise perfect! Quiet and comfortable with lots of storage space. The only other issue was not with the cabin or the ship but with the bar service. We upgraded to premium drink packages but several times the bars did not have the premium alcohol that was in our package. One time when I specifically asked for a tequila that I could see they had my drink was mixed with a lesser one. Bars were not properly staffed and waits were long. Don’t get me wrong, we are not heavy drinkers but the poor bar service seemed like they were taking advantage of those with the drink packages. The Summit staff was outstanding and our room steward, Ian, was the best we have had in all of our 12 cruises! I love Celebrity and the Summit! This ship overall was absolutely gorgeous. We enjoyed our meals in Blu but also visited the buffet for breakfast and afternoon snacks. The production shows were not our favorite but the performers were very good. There was nothing to complain about and the shows were all different. The music at the Sunset Bar was also enjoyable. We could hear it from our aft balcony and enjoyed it each night. Read Less
Sail Date: March 2019
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was ... Read More
We had sailed on Summit before, been to the ports before, but the chance to sail on an UPDATED Summit at an amazing price was too good to be true. The ship looked amazing. They kept the best parts and added many more. Our room was light and airy. At first I thought our handicap accessible was smaller, but once in it, the area was comfortable with more than adequate storage. The main dining room was heavenly. We were a large group, close to 20, and all agreed the changes brought new life into the ship. The one thing that always was fantastic when traveling on the Summit was the staff. Thank goodness that is one item that did not change. Oh, did I mention food? Outstanding! A group of us had dinner in Qsine. Oh, we joked about the very small portions, but yet we all joked about how full we were by the end. Thanks to our excellent waiter Solomon, our choices were just right and satisfied all 8 of our varied tastes. My one complaint- cruise was WAY TOO SHORT. But it did leave us with a desire to come back again soon for a longer trip. Read Less
3 Helpful Votes
Sail Date: March 2019
This was the first cruise after the Summit Renovation that is part of the Celebrity Revolution. The ship is beautiful, to say the least. I booked the Concierge Class state room out of curiosity. I read that if the difference is only ... Read More
This was the first cruise after the Summit Renovation that is part of the Celebrity Revolution. The ship is beautiful, to say the least. I booked the Concierge Class state room out of curiosity. I read that if the difference is only $100 - $150 per person for the week that we should do it for the perks. I liked the stateroom size and location. We like a nice sized stateroom and balcony. I looked at the Aqua Class but decided we would not use it with only 1 sea day in this itinerary. Boarding was quick and effortless with no lines for Concierge Class. The Embarkation luncheon was what you would expect in a dining room on a nice ship. It was quiet and relaxing. The gin and tonic I ordered was good. In fact, we enjoyed the Main Dining room and the buffet more than the specialty dining. We did the GO BEST offer for this cruise and I do recommend it. It is money that would be spent anyway, and the upgrade to the Premium Beverage package makes any cruise charges minimal. Concierge Class comes with perks, besides the Embarkation luncheon in the main dining room. We received a bottle of sparkling white wine which we enjoyed the first day. It opens like a Champagne bottle so no cork screw is needed. I packed one but we did not use it. We received the bowl of fresh fruit beginning on day 2, and I finally told our steward we had enough for the week after the second day. We received the afternoon snacks each afternoon between 3 and 4 PM, and they succeeded in ruining our appetites for dinner. We did not eat them every afternoon. No serving utensils come with them and sometimes a piece of crusty bread or tortilla chips would have been nice additions. We did not inquire about the pillow menu since we were comfortable with what was in the cabin. The robes and towels are nice and plush. I would not book Concierge Class for the perks. They are just nice additions. I booked it for the added space in the room. I ordered a continental breakfast one morning through Room Service. One thing I liked was the telephone call from the kitchen letting us know it was on its way to us. We took it out to the balcony and enjoyed hot coffee, bread and pastries with some of the left over afternoon fruit. It was a very pleasant morning. We also ordered lunch one afternoon through Room Service. I ordered 2 Chicken Caesar salads, which were excellent. We got the cheese platter and fruit platter, and I think I preferred it to the Concierge Class fruit bowl and snacks. The snacks are a little different and some days were quite enjoyable. I ended up going to a bar to get a mojito and coke, since the only complimentary beverages with Room Service are tea, lemonade, and milk. We learned that we needed to request ice for our drinks. The only mojito worth ordering was a frozen mojito from the pool bar. The lime and mint leaves are blended into the drink. It is delicious. The gin and tonics varied, and we learned to order a double shot of gin in them. The martini bar and main dining room made the strongest drinks. Some bartenders were better than others. The Sunset bar behind the Oceanview Cafe (buffet) was a nice addition. There were bars we did not frequent, and we did not try everything on the ship. We booked Specialty dining with our On Board Credit. Qsine is interesting, but we liked the filet mignon the best and it was served last. If you do this restaurant, resist the temptation to order as many as they say you can. Order an appetizer for each of you to share, as well as 2 different entrees. Then order dessert from the menu. The surprise dessert was surprisingly disappointing. The Tuscan Grille is hard to get to unless the forward elevator is used. It is off the beaten path and was not crowded. I did not like the lasagne, but the crab cake appetizer was excellent. I think this one is one we will not repeat. We had a fantastic broiled lobster tail dinner in the main dining room one night. This dinner made us question the need for Specialty dining on a Celebrity ship. The only entertainment we enjoyed was the ‘December 63’ show which features the music of the Four Seasons. The other entertainment was just okay, and we do not go to any of the late night comedy shows or events. Read Less
1 Helpful Vote
Sail Date: March 2019
This was our first cruise and we were surprised by how much we enjoyed it. There were four of us in our suite - me, my husband and our two teenagers and we did not feel cramped at all. The new decor was beautiful with modern gray and ... Read More
This was our first cruise and we were surprised by how much we enjoyed it. There were four of us in our suite - me, my husband and our two teenagers and we did not feel cramped at all. The new decor was beautiful with modern gray and white tones and very efficient use of space and more storage than we could use. The veranda was huge and we spent lots of time there while on the ship, though we didn't use the hot tub (which was clearly NOT part of the renovation as the faucet handles were corroded). Our package/suite included dining in specialty restaurants, so we had a chance to visit Luminae, which had an fabulous new menu every night and amazing service, Tuscan Grill, which was just okay, and Qsine, which was a blast and had delicious food served in a really unique way. We did try the Oceanview Grill buffet for breakfast a few times, and for snacks (2nd dinners?) for the kids in the evening. The food was good there too, with a lot of choices and something for everyone. We attended a few of the entertainment venues, including the ballet/violinist. Both were very impressive, with the violinist selections clearly designed to entertain a crowd with a wide variety of interests (some classical, some modern and a very dramatic presentation style). Honestly, I don't know how the ballet dancers did it - standing and spinning is hard enough on stable ground, but on a rocking ship it was even more astounding. Our kids are still talking about it. We did one excursion through Celebrity - the snorkeling on Buck Island at St. Croix and it was very well done. The water was crystal-clear turquoise, and there is an underwater snorkeling path to follow (led by the guide) that brings you to the key sites, including huge coral and schools of fish. Overall, it was a great experience. We would definitely go again. Read Less
2 Helpful Votes
Sail Date: March 2019
Best, effortless vacation i have had in years. disappointed with not getting veranda room during bidding but the view of the ocean was quite adequate. there was a lack of current movies shown on outdoor big screen theater. I was less ... Read More
Best, effortless vacation i have had in years. disappointed with not getting veranda room during bidding but the view of the ocean was quite adequate. there was a lack of current movies shown on outdoor big screen theater. I was less than excited to spend my evening with die-hard fans yelling at the screen during March Madness. I was disappointed that the Cruzan Rum and West End Highlights tour excursion that i wanted was not offered. I still made it to the distillery, where we were lied to cause we couldn't take the six bottles duty free that they promised. The walk around the St. George Botanical Garden was too intense for me and didn't show me anything more than i could see at my local botanical garden. I understand that the Whim Estate has not opened up since hurricane maria, but surely one of the other estates was open that could have been substituted. I prepaid for a martinin flight and the Blendtique experience, i was charged $31 on the ship for the flight which was reversed but i was still charged $40 for the bottle of wine that i created which was part of the experience. But the fact i didn't have to go to a muster drill, there was no line to get on or off the ship, and the cabin steward checked on our room twice daily and called me by name was oh so worth it! hands down. Read Less
7 Helpful Votes
Sail Date: January 2019
Great price - good value for the number of days. Every crewmember seemed to want to give the best service. Our room steward was excellent. He couldn't do enough to please us, and was very personable. There were too many ports. ... Read More
Great price - good value for the number of days. Every crewmember seemed to want to give the best service. Our room steward was excellent. He couldn't do enough to please us, and was very personable. There were too many ports. We would have liked to have had more sea days. We were disappointed that there were no guest speakers and theme. As for the food, we found that it concentrated too much on just one particular ethnicity. Other cultures were featured in the buffet, but just once each. As well, there was too much emphasis on pork in the dining room and buffet. Anytime dining was allocated to deck 4 as so many people now choose it, and that deck could accommodate the number. However, the noise level, especially in the centre part was so high that it made dining not enjoyable. We asked to be seated in a quieter area, and were, but had an extremely long wait on some nights. Read Less
Celebrity Summit Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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