2,473 Celebrity Summit Cruise Reviews

This is a mixed review. First before I got some facts about our sailing some general comments. We are Elite Celebrity cruisers and chose this sailing and ship as it was last minute and our options were limited. Sailing out of Puerto ... Read More
This is a mixed review. First before I got some facts about our sailing some general comments. We are Elite Celebrity cruisers and chose this sailing and ship as it was last minute and our options were limited. Sailing out of Puerto Rico was wonderful for us (or so we thought) as we spent two lovely days wandering Old San Juan and going to the Bacardi facility for a tour. Boarding the ship everyone's temperature was taken. Check in was immediate as since last year, no lines just scanning of your express pass and your cabins have your sea passes waiting. As our last cruise was on the Reflection, we found ourselves comparing the Summit to our overall experience on the Reflection. Cabin In an AQ midship on Deck 9. There was a huge overhang on right above us which shielded our balcony from the sun which was fine. Was quiet. The colour palette in their refurbished ship was lovely but the cabins had some awkward elements. HATED the chair that replaced the mini sofa as it was way to squishy for two. HATED the obvious last minute small table for this stupid chair as the cabin was not conducive to having breakfast room service. At least they could have had a larger table on the balcony to make up for that. The placement of phone chargers etc could have been better thought out too. BLU and other dining Outstanding management and staff! While the food was delicious, some things seemed to be repeated and the lack of fresh veggies sides continues to be annoying. We chose to eat breakfast at the buffet a few times although Blu's ambiance is so much better. We even asked for the MDR menu a few times for dinner. We ended up doing the seafood lunch at QSine after our ship ended up with two more days (more later). It was a lot of money and too much food but a ice change. It is time Celebrity rethinks its buffet from both a public hygiene and variety point of view. Learn from HAL where no one touches anything and everything is served. As far as variety, we found the salad bar lacking, the cold cuts poor quality, while the fresh bread area outstanding. Hot options could be healthier. While I love Indian food I don't get why it is available every day for lunch and dinner? I would have loved to see wings, ribs, bbq chicken! Aqua Spa was out go for snacks and smoothies. Entertainment and Activities Our sailing clearly had a younger crowd so even for us in our early 60s why Celebrity keeps on using their very talented singers and dancers in some often old school productions is beyond me. Once again HAL (only once but memorable) offers a better range and quality of entertainment. STAFF Captain was amazing and so were all the staff and crew. FINAL COMMENTS Our ship was the last sailing of the Summit before ships had to stop sailing. I believe the crew currently is at sea. We were turned away in San Juan on the day of our intended disembarkation We were told that we were approved by both the CDC and coast guard but after a few hours of negotiation, the government turned us down and we headed to Fort Lauderdale which had preapproved us. This gave us an extra two days at sea, 50% refund and 50% future cruise credit, open bar and free wifi. Great I suppose but.... what angers me about all this is we found out the following after we disembarked 1) the sailing before had someone tested with the virus and now I am reading that our sailing had it did too. Yet not a mention of this by anyone and all passengers continued partying and not confined to their cabins 2) no one was honest with us about the true story and passengers never had our temperatures taken getting off and on the ship at each port or at the end of the cruise. I sent two emails to Celebrity with no response, Not sure how I feel about cruising in the future. Read Less
Sail Date March 2020
We choose this cruise because our December Cruise to the Far east was cancelled because of illness. We need to get some Vitamin D after another winter in Chicago, but it was mild winter as far as temps and snow. Since we had to send ... Read More
We choose this cruise because our December Cruise to the Far east was cancelled because of illness. We need to get some Vitamin D after another winter in Chicago, but it was mild winter as far as temps and snow. Since we had to send our pictures and credit card information weeks before the cruise for pre-boarding documents in made embarking quite painless. We had 1:30 PM to 2:00 PM boarding slot. When we got to the pier there were two couples in front of us with luggage. The porter took the luggage, we proceeded through security quickly. I thought we would have to stand in line for our ship passes, etc. I asked a crew member were our Sea Passes were, and she indicated they were at our stateroom. From the time were left our hotel which was only 1.5 half away to our stateroom was like 30 minutes. Great job Celebrity on streamlining the boarding process. We had sailed on the Summit in 2008 and like the small size. The ship was recently refurbished in 2019. The veranda cabin was on the 6th deck, halfway between the mid ship elevators and the front elevators. The seas were calm through out the entire trip, so there was not a lot of movement. One night on the transit between Dominica and Barbados out in the Atlantic, there was some creaking noises, which seem to be coming from the veranda doors, probably just the flexing of the metal. It was gone for the remaining nights of the cruise. The cabin was nicely done, but seem a bit small on the width of the cabin, maybe a foot between the edge of the bed and the wall. We opted for early dining with a table for eight. The first night we were the only ones at the table. The second night two other couples showed up. They were late boarders the night before because of flight issues. So there was six of us for the rest of the cruise and they were great table mates, Sandy and Mark from the Philly area and Tom and Linda from Minnesota. There were 5 new entrees every night, plus the 3 standard entrees of Salmon, Chicken and a strip steak. The meals were well presented and the right portions. They were very tasty and different. We only opted for the standard fare one night. The entertainment and activities were the standard stuff. The performances were well done and entertaining. More than enough activities throughout the day, which filled the daily calendar. There were also enough music options throughout the evening in the different bars and lounges. The groups and individuals did an excellent job were different music genres. The dining room service was excellent. The waiter Moe, his assistant Min and the sommelier Vlad were very attentive and well prepared to do their jobs. It was nice to order a bottle of wine and save the unfinished portion for another night. The buffet was the usual items for breakfast and lunch. They had 3 omelet stations set up for eggs to order or omelets, a very efficient operation. The pizza, so, so, Royal Caribbean has better. A lot of different ethic option to choose from for lunch, if you wanted to try something different. The day they had Tacos, the ground beef was to runny to make a good taco, but it was tasty. We disembarked the ship at every port and we been to may of these several times. We took a catamaran sailing and snorkling trip in St. Maarten from the ship. The crew on the cat were very good and kept us entertained. We did a coast to coast tour in Barbados, which was okay. Spent a little to much time at some of the stops. The Bajan accent was hard to understand at times. One of the guests asked the tour guide to slow it down a bit and it came out with a more of a British accent, slow and understandable. On Dominica we were just going to do a walkabout and get some souvenirs. But like any port there are always some pesky folks trying to sell you a tour. But we ran into a personable fellow and convinced us to join him for an island tour for 20 bucks apiece. He wanted a least ten people for his open air but covered wagon. So he had to convince some other people from the ship to join him. We had six people already and we helped convince other people to join us. My wife kept saying it,s cheaper then the ship tour for the same thing. So off we went and trip turned out to be delightful. Gerald took his time explain a lot of the floral and fauna of the island. He made several stops to show us the different flowers and fruits of the island. The passengers on the ship were mostly older. Very few kids or teenagers on board for this time of year. Luckily we had no health issues on the ship that we knew about. If there was it would have been rumored around the ship in no time at all. I don,t think the ship was full as when we left the dining room, a lot of the tables for the second seating were not set at all. After doing one of Royal Caribbeans MEGA ships in 2018 , they are to busy, but they don,t seem crowded. In the future my wife and I will try for passenger capacity of less than 2500/3000. There might not be that many ships ion the future with a smaller passenger load. So after this Covid19 scare is done, we will be looking for another cruise. The prices will come down a little and the perks should go up. The cruise lines will have to get people back on their ships. Happy sailing to you future cruisers Read Less
Sail Date February 2020
We really enjoy sailing out of San Juan and no ship is better to do that on than the Celebrity Summit. This was our 3rd voyage on her in the past 6 years. We like the small to medium size of the ship and the new refurbished look is a ... Read More
We really enjoy sailing out of San Juan and no ship is better to do that on than the Celebrity Summit. This was our 3rd voyage on her in the past 6 years. We like the small to medium size of the ship and the new refurbished look is a plus. We were very lucky to have great weather throughout the week. The islands affected by the last hurricanes seem to be coming back to life which is great for the people who live there. San Juan itself, appears to be better than before especially by the Pan Am pier hotel area. We really enjoyed the food aboard the Summit. The new layout in the buffet seems to make it easier to find what you are looking for. The single seats along the window were where my wife and I chose to sit most mornings. At first I thought it looked like they took away seating but it actually freed up tables by leaving them for parties of mostly 4 people. This cruise was very port intensive which was nice. The last day was our only sea day. Chair hogging is still alive and well but we only had the one sea day and we were able to find some loungers around 9am. We didn't dine at any of the specialty restaurants or upgrade our drink packages this time. To be honest, we usually could get discounts once onboard but not this cruise. Every representative we asked would not budge and I was too proud to lose at the game, lol. We normally book our cabins midship on deck 8. This time we booked deck 7 by the forward elevators. The cabin was quiet and we didn't really feel any extra movement. The worst part for me was the long walk to the main activities which all seem to be near the back of the ship. We did get our exercise though. We really ended up having a fun time onboard. The Silent Disco was as fun as always, but it was too popular in that people were not able to get a set of head phones unless they arrived early. It has become the in thing to do. The staff all seemed very friendly. You were constantly being greeted by everyone who worked there, which was nice. All in all, this was another great cruise. I only hope future cruises do not get affected by the Corona Virus epidemic that has people nervous about cruising. Celebrity is being very understanding which is another reason we love to sail with them. Read Less
Sail Date February 2020
This cruise exceeded my expectations. The staff was the most amazing example of customer service. Everything was top notch. One of the best vacations I've ever experienced. From the bartenders, Jose, Handsome, Boom Boom, Anush, to ... Read More
This cruise exceeded my expectations. The staff was the most amazing example of customer service. Everything was top notch. One of the best vacations I've ever experienced. From the bartenders, Jose, Handsome, Boom Boom, Anush, to the entertainment, Marianna, Ryan, Eddie, to our waiter Mario & all around bread, water, coffee good guy Tiwari, the staff was very accommodating. Also, every single staff employee I passed or made contact with was very pleasant and sincere. Our cabin was clean & tidy every single day. The excursions offered a nice range of easy, medium or extreme form of exercise and the maneuvering from ship to excursion very smooth. We had an issue with our cabin fridge & it was replaced that same day. The turn down service was an added touch I didn't know I needed so that was another bonus. Since this was my first cruise, The Summit really set the bar high. Read Less
Sail Date February 2020
We mainly decided to try Celebrity for the first time because of the reviews we had read of this ship (Summit) and because of the itinerary, plus the fact that these were the dates we were looking for. We were not disappointed. The ship ... Read More
We mainly decided to try Celebrity for the first time because of the reviews we had read of this ship (Summit) and because of the itinerary, plus the fact that these were the dates we were looking for. We were not disappointed. The ship is beautiful. Everything looks so new & is sparkling clean. The colors are light & fresh, including the carpeting, etc. A favorite spot was the solarium. That pool is wonderful, especially after a day out touring in the heat & sun! The Oceanview Cafe (buffet) was amazing. Everything you could think of, plus it was all spread out into different stations with plenty of seating & windows, making it feel so open--not like many of the crowded buffets on some ships we have been on in the past. They even had made-to-order pasta during the day & omelets for breakfast. Food and service in the main dining room were exceptional. We sat in the same general area each night, so were able to get to know the waiters, sommelier, etc. The food on this ship was a step up from what we had experienced on our most recent cruises. There were excellent choices each night for dinner. Our cabin steward did a great job as well. Everything was always clean and fresh. Read Less
Sail Date February 2020
This was our 3 cruise on Celebrity, we sailed out of San Juan and went to 5 different ports, I wish we would have only gone to 4 but the one nice thing is when you are in port, if you choose not to leave the ship you can sit by the pool ... Read More
This was our 3 cruise on Celebrity, we sailed out of San Juan and went to 5 different ports, I wish we would have only gone to 4 but the one nice thing is when you are in port, if you choose not to leave the ship you can sit by the pool with out having to jockey for position on the deck chairs! Although people would snag a chair and leave there stuff on it for hours until they returned from port I think holding a chair for more then an hour is not OK! The ship was very nice a bit smaller then our first two ships the Equinox and the Silhouette, the majority of the ship was very clean my husband used the fitness center and said he had to really wipe down the equipment because it’s was filthy! He said that room was dirty carpet needed to be swept! Our room was a bit smaller then the other ships but that was not a big deal! We were disappointed that we could not open our balcony’s divider between our room and our friends! On our other cruises we could get room service anytime, this ship only had breakfast! The shows were pretty good, comedians were our favorite! Food was great love the burger bar! Our room was close to the front and had an obstructed view! The shore excursion were ok swimming with the turtles was great, Marigot bay just ok, I’m glad we had on board credit to use or we would have been upset if I had to pay for a couple of them! We dined in the main dining room and our waiter and staff was fantastic, the food was great as well one night I think the first night we were not really thrilled with the menu but it improved a lot as the week continued. The ports we stopped at were Bardadoe's, St Lucia, Antigua, St Kitts and St Thomas At St Lucia the guys ziplined and although they enjoyed it they spent more time getting to and from then they did actual zip lining, they also said their boat broke down which made the trip even longer. We will travel on Celebrity again, however we would like to see some different ports, we had a number of perks which was great, wifi, premium drink (which I think is not worth the price unless you drink all day, every day top shelf booze!) tips, and on board credit. Read Less
Sail Date February 2020
First let me thank all of the cruise critic members, especially those on the Celebrity board, who asked so many great questions, and those who provided all the answers. Your efforts aided immeasurably to our experience. THANK YOU! Now ... Read More
First let me thank all of the cruise critic members, especially those on the Celebrity board, who asked so many great questions, and those who provided all the answers. Your efforts aided immeasurably to our experience. THANK YOU! Now onto the review. My DW and I had never cruised. When we retired 2 years ago we planned a cruise on Celebrity for March 2019. We had never been on a cruise and were keen to find out if we liked the experience. However we received a great offer on our house and choose this time to downsize so the cruise had to be postponed. We re-booked for 2020 on Celebrity Summit with a similar itinerary. We sailed out of San Juan and choose to fly in a day earlier to avoid any flight issues. United came up trumps and upgraded us so we were very happy with the flight. We stayed at the Caribe Hilton on points. It is a great location near the airport and the cruise port as well as being right on the water. After a pleasant nights sleep and a good breakfast we headed to the port around 11:30. Embarkation was a breeze with no lines at all. We left our luggage with the porters and headed straight to lunch. We were travelling in Concierge Class so lunch was provided in the MDR. Good start as we both enjoyed the light lunch. After that we had a quick look around the ship to get our bearings and then headed to our cabin. We had an aft cabin (8185). It was great. All the furnishings were in good condition, there was more than adequate storage and there were plenty of hangers. We also like the design of the bathroom. All in all it never felt cramped for us. And the balcony was huge! We knew it was going to be larger than average but we were surprised by its depth. As for dining we tried many of the restaurants on board. We used the buffet for breakfast and lunch. The MDR for two dinners. Tuscan Grill twice and Sushi on Five twice as well. Overall we were very pleased withe the experiences which often exceeded our expectations. The MDR was pretty much as expected. Decent food, rather like you would find in a large hotel for a convention. Perhaps a little bland. The specialty restaurants were different entirely. Very good food, full of flavor with excellent service We were very impressed. As good if not better than many land based restaurants we have visited. Only small disappointment were the steaks we had on our second visit to Tuscan. Tender but not as much flavor as we were expecting. We really enjoyed all the live music on board. Almost wherever you went in the evening there was a musician playing or singing. We especially enjoyed the music as 'sail away' time from the Sunset Bar. We could sit on our balcony staring out to port with the pleasant sound in the background. One of the trip highlights. We also enjoyed the shows in the Theatre. The live band, singers and dancers made for some memorable experiences. On a slightly different note we also enjoyed the Celebrity Channel 'Daily Show'. We watched it while getting ready in the morning and it really set up our day. Kudos to the cruise Director Eddy and Activity Manager, Brittany. Service was terrific throughout the ship. We were especially pleased with our cabin attendant. She seemed to have a ninja like quality to sneak into our room when we were out to transform it back to its original state. We had not been to any of the islands on the itinerary. So our days followed a similar patterns. Up early to the gym (which was great BTW) ,breakfast, back to the cabin, then taking an island bus tour for 3 or 4 hours. This way we got a flavor for the islands but we did miss out on other activities that were available, like snorkeling, horse riding or zip lining. Next time :-) Overall as you can tell we had a great experience and cant wait to go cruising again! Read Less
Sail Date February 2020
Beautiful ship. The food and service in all the restaurants was great. We especially enjoyed Le Petit Chef a Quisine. Our stateroom was ample and our cabin service was amazing. He really went out of the way for us! It was a nice group of ... Read More
Beautiful ship. The food and service in all the restaurants was great. We especially enjoyed Le Petit Chef a Quisine. Our stateroom was ample and our cabin service was amazing. He really went out of the way for us! It was a nice group of people on board, very, very few children. On boarding and off boarding on excursions was much smoother than in previous cruises. The only thing I missed compared to other excursions was a bar in the Ocean View Cafe that was grab and go. My 12 year old paid for the best all inclusive drink package but often had to stand at the actual adult bar to get a virgin Pina Colada and if you wanted just a soda after the Ocean Grill was closed--also the bar. I had the premium drink package so at the bar even if I went for a soda I ended up with a cocktail, so it wasn't that bad for me. Unfortunately, my Mom had some issues with getting onto the elevators with a wheel chair. While not necessary during other times, Celebrity needs a designated disabled and wheel chair elevator during boarding times, the first excursion day and the first chic dinner night. My son had a blast but was too old for the kids stuff and too young for the teen stuff. He also noted there was no air hockey in the tiny arcade. The ship really lacks any on going all ages stuff like mini golf, shuffleboard, anything. The one thing that horrifies me was the colossal rip off that the Ben Fogle's Racing Yacht Experience was so painfully misleading it ruined part of the trip because I felt so scammed. . Though the description was not a complete lie it was very, very misleading. Most boats that offer a beach trip don't mean, we kick you off the boat and then send you on a taxi to a beach with no reserved seating and a light lunch is generally on board and not a bagged lunch to take to the beach they dump you--and for $250 per person for 5 hours you expect more, not less than the typical catamaran snorkel tour. The captain of our "yacht" which was 40 feet but never actually raced a day in its life and was as pristine as the typical boat you would do gritty deep sea fishing in (but less roomy) was the only fun and cool part of the tour. It never said in the brochure if you were under 21 you could not participate, and honestly I was never offered a chance to do any of the sailing activity like steering the ship either. It was a very fun morning with a Rasta native but looking at the brochure pictures and the nasty greeting from the woman who found our completely lost and misguided driver and announced our trip would be cut short because it took us too long to get there giving us just an hour and half on board the "yacht" before they cabbed us in a dirty taxi to a random beach. Unlike most boats tours we only got a bottle of water at the end of the sail because somebody in our group asked for one. The other party in our group also felt misled and as it was starting to rain we all decided to skip the random dumping on the beach and go straight back to the boat . Please if you are going to book this tour, light $250 on fire and just do an all day snorkel that includes lunch Read Less
Sail Date February 2020
Loved the food!! And the service was great. The Retreat deck with the cabanas and the clamshells were wonderful. Hardly any people there at one time even on the one sea day. And you can eat and get food up there too.outstanding concept but ... Read More
Loved the food!! And the service was great. The Retreat deck with the cabanas and the clamshells were wonderful. Hardly any people there at one time even on the one sea day. And you can eat and get food up there too.outstanding concept but not used a lot. Got to stretch out after 4 hours at the beach and really relax. Loved the retreat lounge. I was greeted each time by name! How cool is that? They served food as well as all types of beverages. I went once for tea service and like the scones with cream and jelly. I will definitely go on this boat again. The itinerary was excellent with only one sea day. Was so busy during the sea day I missed the Cruise Critic roll call meet up! Entertainment still needs some upgrades.wanted to have more music throughout the ship. Crew was refined and friendly and very approachable. I would recommend this ship!! Great experience Read Less
Sail Date February 2020
Staff Great but Ship Needs to Retire Don't book room 9042, Cabin review follows. Dated, uncomfortable, obstructed view and Aqua Class Bathroom is a joke. Upon arrival, was astonished at the ease of embarking considering the ... Read More
Staff Great but Ship Needs to Retire Don't book room 9042, Cabin review follows. Dated, uncomfortable, obstructed view and Aqua Class Bathroom is a joke. Upon arrival, was astonished at the ease of embarking considering the Corona Virus issue. Didn't seem like much screening and no questions asked. Food just Okay, entertainment bearable. Seems like they hide the talented individual performers in hallways. Val (I think is her name) was super talented but hard to find during non dinner hours. I wasn't thrilled with the fact that passengers could lean over the glass protectors in the food court area exposing Lord knows what to the food. Daytime performers were disappointing-I feel more variety is needed. Current music welcome, This was my 4th time on this ship and most likely my last. You need to know that the staff is excellent though. I hope they all get upgraded to a better ship. On "PERKS" several came with my big "deal" Internet, tips (we always tip individually in addition) and an onboard credit and drink package. Had to upgrade the "free" drink package as it didn't include what we drank! The "free Internet" was an equal joke as I didn't use it, but had to buy extra time to print my boarding passes. Soooo aggravating Read Less
Sail Date February 2020
Not a bad trip, but the biggest letdown was the customer service after the cruise. Let this be a warning to make sure you get things settled before leaving the ship, because Celebrity Cruise lines will not help you afterwards. Without ... Read More
Not a bad trip, but the biggest letdown was the customer service after the cruise. Let this be a warning to make sure you get things settled before leaving the ship, because Celebrity Cruise lines will not help you afterwards. Without getting into a long rant here, the after cruise department basically told me that yes, we did not provide you with a service you paid for and that its unfortunate. So instead of refunding the $187 (off of a bill that was over $8500) he stated that neither he, nor Celebrity Cruise lines, nor Royal Caribbean cares that I'm upset, can prove the fact that I did not receive what the wife and I paid for, and that I can take a hike. Did not care that I have been on multiple cruises with that company and did not have a care that I was an upset customer. As to the ship that went an overhaul last year, I didn’t care for it. More “modern” than before with fixtures, although the rooms had a nice update. Beds were nice, and cleanliness was on par. A lot of the chairs and furniture was updated (not for better in my opinion...think skinny/uncomfortable) but it seemed the food took a hit. The buffet was the same size but the quality seemed to take a hit. For families traveling, I used to say “go celebrity” but after our horrible experience, check out Norwegian. Read Less
Sail Date February 2020
I chose Celebrity because I had taken the Millenium in Alaska 4 years ago and the experiences was over the top. I love cruising, as it's the only vacation where Mom doesn't have to lift a finger! I invited 3 of my gal relatives ... Read More
I chose Celebrity because I had taken the Millenium in Alaska 4 years ago and the experiences was over the top. I love cruising, as it's the only vacation where Mom doesn't have to lift a finger! I invited 3 of my gal relatives (and one who had never cruised before.) I guess the build up in my mind raised my expectations too high. I SO wanted my three sisters/cousins to become as enthused about cruising as I am! (Selfishly.) The new refurbish on Summit is terrific. Decor restful and tasteful (not garish Las Vegas!) We had a Veranda room and our beds were divine and we slept very well. The bathroom was super clean and outfitted with the latest bath decor. We took coffee on the veranda each morning and G&Ts each night! A small thing, but our favorite part of the day. I won't ever cruise without a veranda. We did a SPA package which allowed us to eat at Blu, which we loved and did about half the time. It also lets you use all the spa amenities, which was really nice. Only annoyance was that not one of our special spa products had a pump that worked. We had to unscrew the lids and dump out the soap, lotion, etc. Given that the Spa package is kind of a 'thing' this was odd. Odder still was that our Steward never did replace the products with pump bottles that worked even though it was obvious (because we left all the pumps sitting out.) Our Steward was wonderful but unobtrusive. We didn't do a lot of chatting with him but when we asked for something (like extra ice) we received it promptly and then each day thereafter. The only hiccup was we ordered room service hors d'oeurvres one night and they never arrived. All of the ship staff was wonderful, helpful and personable. From the cleaners to the stewards, servers and offices, not one person failed to greet me when we passed. We tipped our steward extra. The food on the ship was good, but not outstanding, and not up to what I had on the Millennium. Can't quite figure this out. Are there different 'levels' even inside Celebrity?And it was not as good as what I had on a Med cruise on the Royal Princess. We ate at Qsine one night, and again the menu and the food did not 'Wow' us. The dinner visual experience was quite cute and fun. Great also if you have children. The menu selections, creativity, and the quality were just not there. This was a disappointment, especially since I had talked up the culinary experience. If you are gluten free, however, you do have LOTS of options, so don't fret if you have special dietary needs- the folks are very accommodating. You can even pre-order in the dining room the night before to make sure your needs are met. The shows were entertaining and I liked each one very much. Just know, NOT the same caliber as on the larger ship which have more room, more budget, etc. On our trip leaving Feb 8, 2020, the sea was rough due to wind when we sailed at night. This was the first time in 5 cruises I had experienced this. I don't get seasick, but two of my companions do, so they were on Dramamine much of the time. Summit is a smaller older boat, so perhaps the stabilizer technology is better now on the bigger newer ships. If you get seasick, pick a larger newer ship. My opinion on the Caribbean in general - it's a beach and water vacation. And the beaches and water are truly gob-smacking.If you don't like those two things, there is really NOT much to see on each island. These are not destination stops. The excursions offered by Celebrity are limited - either a bus 'panoramic' tour, or boat excursions. If you opt for a snorkeling tour, the actual time snorkeling is very limited. And the top thing Celebrity urges you to do is shop. Mostly in jewelry stores! (Note, if you buy jewelry, be sure to try and research the piece you are buying via the internet before you purchase. The stores appear to mark the item up x2, and then advertise a 'sale' of 50% off (and push the duty free, tax free thing.) I found the exact same jewelry at the same price on the internet sold here in the states. Buy to have a memento, but don't assume you're getting a great 'deal.' I love snorkeling, so that's what I opted for in each port. However, I researched and opted for tours on Trip Advisor, and Viatour and ended up getting much longer snorkeling with multiple stops and locations.. Don't hesitate to use these sites; our three water tours were wonderful and our tour guides and zippy boat rides were the best part! Just know that the area's reefs have been hard hit between hurricane damage and warming waters. They are bleached and widely dead. Yes, we still saw pretty fish, coral, turtles, stingrays etc. But brilliant underwater colors are not evident and not what I remember from snorkeling in the Caymans 20 years ago. Other travelers are correct - once you get outside the port, the poverty is evident. Once must remember that what passes for middle class on some islands looks a bit tattered to us. That said, this is true when I travel almost anywhere in the world. America is truly the land of plenty. I tried to tip very well, as most operators rely on tips to make their earning, as the parent firm they work for takes a big swath of the fee you paid for the tour. In all, for me, my next cruise will be on a newer bigger boat that I assume receives the most lavish attention from Celebrity. I am trying to be a 'loyal' cruiser which means extra perks every time you cruise. On this trip I received $300 onboard credits, and then when we arrived, surprise..75 more! I shared these with my friends. On Celebrity, these can be used for just about anything - store purchases onboard, your drink package, specialty dining, your gratuities, massages or other special activities. AND, if you don't use them all, they are credited back to your credit card as cash!! So the cruise lines really reward loyalty, which, along with great offers on rooms, creates the best travel value around. So, did my three travelling companions swear to cruise again? Yes/maybe with a lot of caveats. Not because of anything that went wrong, per se, but because of personal preferences. One cousin really doesn't like crowds, and one sister gets seasick and another sister might prefer better ports of call. Read Less
Sail Date February 2020
We chose this cruise for Southern Caribbean itinerary and we were going with neighbors. We did a B2B so we stayed on it an extra week. We were anxious to go on this ship after the refit and the reviews for good. Our expectations must ... Read More
We chose this cruise for Southern Caribbean itinerary and we were going with neighbors. We did a B2B so we stayed on it an extra week. We were anxious to go on this ship after the refit and the reviews for good. Our expectations must have been too high because it did not compare at all to the Reflection we were on 2 years ago. There was no library and no place to play cards and games. The food was average. The Tuscan Grille was great! Highly recommend it. The buffet was spread out awkwardly. It did have a Stir Fry grill every evening that was really good and a pasta bar. Pizza was available all the time. The outdoor movie was on the back of the ship up several stairs. It did not have adequate seating and nothing shelted you from the hot sun. There was no bar service or water available while you were baking in the sun unless you left your movie and went to find a bar. Apparently they have changed their free movies on the tv's in your room. Nothing to watch in your down time or rest time without a huge fee! This ship, being so port intensive, did not have anything very interesting to do onboard. Would not sail on this class Celebrity again. We had great service in all areas. The workers were terrific. Read Less
Sail Date February 2020
We were a group of six adults who had a marvelous time on Celebrity Summit sailing out of San Juan for a 7-day Southern Caribbean sailing that was for us a holiday celebration and wonderful gathering as family and friends. We selected ... Read More
We were a group of six adults who had a marvelous time on Celebrity Summit sailing out of San Juan for a 7-day Southern Caribbean sailing that was for us a holiday celebration and wonderful gathering as family and friends. We selected this sailing for the following reasons: 1. nice itinerary that was a blend of familiar (St Thomas/Water Island, Antigua, San Juan) and new locations (St. Kitts, St. Lucia, & Barbados) to visit and enjoy 2. were aware at the time of our booking that Celebrity Summit was to go into dry dock for renovations--which are quite striking; including the cabin spaces 3. discovered this was one of the best values available to us in terms of the base price of the cruise along with extras (credit, tips, and wifi) being provided by Celebrity Our favorite areas on the ship: 1. our cabin--elegant in its redesign and quite spacious for an "economy" level (oceanview) cabin 2. main dining area/Cosmopolitan (decks 4&5)--highly recommend for breakfast (fresh made to order breakfast and kind and attentive service); dinner was always a treat with gracious service and fine sampling of food items (including vegetarian and vegan options) 3. terrace buffet on deck 10--one of the finest buffets that we've encountered; fine selection of a variety of ethnic foods and dietary needs/preferences; was particularly fond of their Indian food, salads, and fresh fish (in particular Rock Fish) that was brought on board while docked in Barbados; certainly could get crowded as might be expected for breakfast which was a reason that we ended up enjoying the main dining area for breakfast 4. sunset bar on deck 10 (attached to the terrace buffet area)--lovely spot for your meal or a drink; particularly during sail aways; in the evenings occasional live music which was a treat; only downside is that it's not a larger space 5. Retreat area on deck 11--wonderful outdoor lounging area--great quiet space on the ship, movies were shown here, and another lovely spot to enjoy sail aways (though more exposed and more wind than the sunset bar on deck 10) 6. Rendezvous Lounge on Deck 4--open, comfortable--our favorite place to have a drink before dinner; fine entertainment as well 7. Tuscan Grille--Deck 3-specialty restaurant/added charge but quite worth the added cost given the quality and quantity of food as well as service--manager, table service, and sommelier Misc. 1. theater on decks 4/5 forward very comfortable, fine site lines; and very good entertainment 2. felt house band and other musical performers in the different public spaces/lounge areas some of the finest we've encountered 3. Sky Lounge on deck 11 a great location to take in the arrival to a port; a number of fun enrichment and entertainment activities were hosted here; though we wished there had been more dancing 4. Spa by Canyon Ranch--two in our group used and enjoyed; expansive fitness area is attached 5. Spa Pool area and cafe was quite pleasant including loungers and seating areas 6. Main pool area quite nice though as might be expected on a Caribbean sailing was quickly quite crowded 7. Smoking is permitted on certain port outside areas which is unfortunate--believe smoking should be banned in all areas of the ship 8. Deck 5 shopping area quite lovely, light, and open and attached to coffee cafe 9. embarkation/disembarkation--whether at the beginning and ending of our vacation or each day that we were in port was some of the smoothest that we've encountered Some Comments on the ports we visited: 1. San Juan--Celebrity is docked at the Pan-American Pier--a scenic setting near to sheltered marina and in view but not within walking distance of Old San Juan; taxis are very plentiful for your return to the airport and we discovered much more affordable for our return to the airport than Uber (the opposite was true when going from the airport to the ship where Uber was more affordable) 2. St. Thomas--we were docked near to the Crown Bay Marina which was ideal for our plans as we walked to the Marina for the Water taxi to Water Island and then walked to Honeymoon Beach--lovely calm waters; can have periods of crowding as various catamaran and other boat tours may stop for a visit 3. St. Kitts--one of our favorite locations to visit; we used a private car hire and visiting Christophe Harbor Marina & shops & the Pavilion Beach Club for lunch followed by a swim at the adjacent beach--both of which were marvelous 4. Antigua--here too used a private car hire for lunch at Sheer Rocks Restaurant and time at an adjacent beach--both so relaxing 5. St. Lucia--had a private boat taxi to and from Sugar Beach (nestled in between the Pitons) where we spent our entire day--a great treat 6. Barbados--another beach and lunch day; in this case on Barbados' western coast--beautiful setting but not as spectacular as the other islands; be aware that the port was the largest of the ones that we visited and takes awhile to get to and from the ship -did end our sailing with a day at sea which was quite relaxing Do highly recommend the Celebrity Summit and this sailing! Bon Voyage!! Read Less
Sail Date February 2020
This was my families first cruise and it was unbelievable in every way. The food, the service, the staff who made every day memorable, the ports...I can't say enough. Food: We enjoyed the Oceanview Cafe for breakfast and ... Read More
This was my families first cruise and it was unbelievable in every way. The food, the service, the staff who made every day memorable, the ports...I can't say enough. Food: We enjoyed the Oceanview Cafe for breakfast and lunch each day. The food was 10+! There was everything you could want and more. It was beautifully displayed and there was always more then enough to feed all the guests. We had a standing reservation at 6PM in the MDR with Reagen, Bozidar and Dragan. They definitely made our dinner experience top notch. The food was always displayed beautifully and you felt like you were at a 5 star restaurant with a different menu each night. I would go back in heart beat just to visit those three guys again! Ports: We did beach days in St. Thomas, St. Kitts and Antigua! All beautiful spots to visit and the transportation using taxi services was super easy. Although we were told in Antigua that we would be picked up at a specific time and the driver never came. There was another one that came around a short while later, so it wasn't a huge deal. We did ziplining at the Pitons in St. Lucia through the ships excursion which was an amazing experience! It was very organized! In Barbados we swam with the turtles which was also booked through the cruise. Again, it was another great day! Room: We had an oceanview stateroom for myself, my husband and 14 year old daughter. It never felt cramped and was always beautifully tidied and cleaned by our steward Conford! He was so discrete, but left our room to a very high standard. All in all, I would hightly recommend this cruise if you are looking to relax, eat amazing food and see beautiful islands! It met every one of our expectations and beyond! Thank you for a memorable vacation Celebrity! Read Less
Sail Date February 2020
Celebrity summit feb 8-15 2020 (writing review on last full sea day off tomorrow) we are couple in low 50's first time on celebrity. our kids are grown, just the two of us booked a year ago on smaller ship but biggest ... Read More
Celebrity summit feb 8-15 2020 (writing review on last full sea day off tomorrow) we are couple in low 50's first time on celebrity. our kids are grown, just the two of us booked a year ago on smaller ship but biggest room penthouse suite: read review of room we do separately. flew in day early to San Juan and stayed at el convento nice and local but not 5 star but I liked local flavor toured around city and ate local food was nice to rest before rush to port next morning suite: amazing. received so many amenities see later anu was our butler and Redford our cabin attendant both are amazing and stellar dining: luminarie: for suite only. zouhaier maitre d' amazing. all wait staff team and beverage person amazing. order off their special menu or can get anything from the MDR. they will get you anything within reason that is not on the menu that night. bar service was fabulous. the maitre d' went above and beyond to take care of us and check on us. we never waited more than 5 minutes. service impeccable. room service: every day our butler served us in room. mostly we ate on dining table on veranda for the view and sun. always very good but we dont eat heavy breakfast most of time. service always on time and good with warm food. only breakfast we tried and planned the night before for food and time and was perfect. tuscan grill: ate their twice. service fantastic and maitre d also amazing. never waited. all specialty were included on our suite. meat and pasta wonderful. sommelier was amazing even though I was novice he picked the wines for me. le petit chef: superb service and meal. the light show on our dinner plates before each course was just amazing. you will have to google it to watch it. lots of fun and made the meal even more fun. we had lobster and steak etc just wonderful. two menu options only so choices might be limited for some but not us. didn't try any others shore excursions: 1. st Thomas: we did the land and sea. good but we had been before and seen it. did shopping downtown. 2. st kitts and nevus: major shopping we had planned month or more in advance with diamonds international and the port shopping team director Vince helped us in advance. we had specific diamond and watch desires and the DI store had everything ready and prepared for us in advance knowing our wants. they had VIP lunch served in store for us. we mad some very nice purchases at great prices! by researching ahead of time they had variety of options for us at that store to choose from. it was awesome. then we did rail car toor and catamaran tour. wonderful to learn about the country and really enjoyed this 3. st Lucia; had been 15 months prior so shopped on port for couple hours. used it as a recovery day and relaxing day on our deck jacuzzi and lounge chairs. calm afternoon after morning port time. very nice Rolex store (harry jewelers). 4. antigua: land and sea tour and looked at shops in port. toured st johns capital and others. learned a lot. had great lunch on the catamaran part of tour. team really friendly with food and drinks included. 5. barbados: never been. best tour of all. wild safari 4x 4 and wildlife preserve. my wife and I love animals and we saw the feeding of the monkeys and many other animals. you can get right up close and great photos. we saw lots of other animals goats/sheep elsewhere on the island. saw rhianna the singer from Barbados birth home and current home and the only 5 star resort in Caribbean is on this island (tiger woods married there) and we saw outside of this. port team: cant say enough about Ricardo and Veronique who helped us a lot. they have VIP cards and really help get the prices down quite a bit. and no tax or duty! the main thing in the Caribbean is that you have so much to choose from. it was valentines cruise for us and my wife wanted some earrings and we had huge selections to choose from. the two ship port shopping team members assisted us and taught us so much about making good decisions, who to buy from, and what was a good deal or not. thanks to them! entertainment: on ship we went to one hour show every night. it was very good but not as good as some other ships. we still enjoyed it. two nights were comedians, one night dueling twin brothers on violins, one night celebrity song/dance show, one night three NYC singers and tonight we haven't seen yet. we enjoyed them all but remember not 2 hours broadway shows like some ships have (still very good) we didn't go to bars had all package and room fully stocked with alcohol as needed didn't go to classes, bingo, etc with 5 out of 6 sea days no time for other stull we were on island all days most of time there was music everywhere and seemed nice but we didn't do much else went to one lecture on last day about crew life which was educational didnt use much of ship because our room amazing we wanted time off work, catch up time, personal time fair amount of other activities we just didnt use movies, bars, bingo, classes, etc gym: I used every day smaller than other ships I have been on but great for me just usual stuff I didnt do classes etc services on ship: we received the 4 perk which was great inlcluded wifi, drinks, gratuities, onboard credit that was great. our cabin had other perks like included all dinner locations and more we had full laundry service, beverage, dining embarkation: get there early in in suite! do not go at 12 or later DO NOT WAIT IN LINE. look for priority boarding for suites we got put on in 5 minutes after we found suites attendant in port area we got on 1130 No guarantees but could get on by 11am or sooner disembark: not done yet still on ship we have late flight at 330pm so getting off last at 9am or so eating last day at Luminae at 8am close on final day smaller ship but we liked this easy to get around get to know people would go again. very nice remodeled ship march 2019 and looks great everyone was so friendly !!! Read Less
Sail Date February 2020
We chose this cruise for Southern Caribbean itinerary and we were going with neighbors. We did a B2B so we stayed on it an extra week. We were anxious to go on this ship after the refit and the reviews for good. Our expectations must ... Read More
We chose this cruise for Southern Caribbean itinerary and we were going with neighbors. We did a B2B so we stayed on it an extra week. We were anxious to go on this ship after the refit and the reviews for good. Our expectations must have been too high because it did not compare at all to the Reflection we were on 2 years ago. There was no library and no place to play cards and games. The food was average. The Tuscan Grille was great! Highly recommend it. The buffet was spread out awkwardly. It did have a Stir Fry grill every evening that was really good and a pasta bar. Pizza was available all the time. The outdoor movie was on the back of the ship up several stairs. It did not have adequate seating and nothing shelted you from the hot sun. There was no bar service or water available while you were baking in the sun unless you left your movie and went to find a bar. Apparently they have changed their free movies on the tv's in your room. Nothing to watch in your down time or rest time without a huge fee! This ship, being so port intensive, did not have anything very interesting to do onboard. Would not sail on this class Celebrity again. We had great service in all areas. The workers were terrific. Read Less
Sail Date February 2020
ABOUT US: This was our first Celebrity cruise, although we’ve been on numerous cruises before, primarily on Royal Caribbean ships. We are late-50s/early-60s and we prefer Royal’s smaller Radiance Class ships. Since Summit is that ... Read More
ABOUT US: This was our first Celebrity cruise, although we’ve been on numerous cruises before, primarily on Royal Caribbean ships. We are late-50s/early-60s and we prefer Royal’s smaller Radiance Class ships. Since Summit is that same size and we loved the itinerary, we decided to give Celebrity a try! EMBARKATION: I’d downloaded the app, filled out the on-line registration and had my express pass both on my phone and printed out. We arrived at the pier around 11:00. They began letting people into the terminal around 11:30 and the process was super fast. The odd thing was that they snapped our photos with a tablet. We’d uploaded photos and I could clearly SEE they were on the staff member’s device, but they took new ones. Not sure why. We were offered champagne as we boarded. Neither of us really LIKE champagne, but it felt so classy! I really like that they let you go straight to your cabin and drop off your stuff. That’s a HUGE improvement. (Or maybe it’s always been that way on Celebrity??) The room certainly SEEMED ready, but our steward came by and let us know he owed us a beach towel, so maybe that’s why the sign on the door said that the cabin preparation was still in progress? We snapped the obligatory photos of the cabin and headed out to explore the ship. CABIN: We were in 3118. It’s among a group of cabins that were carved out of a conference room. Because of that, the windows in these cabins are enormous – practically taking up the entire wall and nearly floor to ceiling. These staterooms are located in a hallway just off the main lobby, but there was no noise. It was really a very quiet location. Our room steward, Neil, was just fantastic. Cheerful, friendly and accommodating. He could not have been more pleasant. I could see him doing well in other customer-facing roles, like customer service or excursions. DRINK PACKAGE PRESSURE: Other reviewers have said it and I will reiterate. The first few days, you will be inundated with sales pitches to buy the drink package. We chose not to purchase because it’s a very port intensive itinerary and we had $400 in OBC. As it turned out, we were unable to spend all that $400! We even added a specialty restaurant visit the last night, when we realized how much we had left over. We’re clearly not candidates for the drink package, so I’m glad we didn’t succumb to the pressure. THE ISLANDS: ST. THOMAS/ST. JOHN: I booked this date because the itinerary originally included Tortola in place of St. Thomas. We had not visited Tortola in a long time so it seemed like the better itinerary for us. Ultimately, Tortola was dropped in favor of St. Thomas. I might have booked a different date had I known, but it was fine. We LOVE St. John, so we ferried over there. We grabbed a cab (I think it was only about $6) to the Peace Hill trail and took the steep but short hike to the ruins. The overlook offers incredible views. We got some amazing pictures. About ¾ of the way back down the trail, there is a smaller trail leading off to the left. It’s narrow, but easy to maneuver and leads down to Dennis Beach on Jumbie Day. We spent the day on the beach, snorkeling and relaxing in the shade on the beach. I don’t think there were every more than a half dozen people on the beach. Peace Hill is located between Honeymoon and Trunk Bay, so taxis pass constantly. Within moments of reaching the road, a taxi passed and stopped for us. No need to call or set a time in advance. We went to Cruz Bay and had lunch at the High Tide Bar, which is located on the water near the ferry station. It’s lovely there and the service, food (and drinks) are excellent. Unfortunately, my phone enjoyed it so much, it stayed there. I didn’t notice until back on the cruise ship. Customer Service on the ship kindly called the restaurant for me and the manager confirmed she had my phone. She took my address and offered to mail it back to me. It was waiting for me when I got home after the cruise. What GREAT people!! (I of course reimbursed them for their time and the shipping costs!) TIP FOR ST. JOHN VISITORS: We were the only ship docked at Crown Bay. All the others were at Havensight. We hurried off the ship to ensure we would have time to get to Red Hook for the 9AM ferry. The taxi drivers didn’t want to take only two passengers and we couldn’t wait for others without missing the ferry. Finally, the woman in charge of assigning passengers to cabs instructed a driver to take us. He was incredibly grumpy about the whole thing, saying he had no intention of rushing to get us there on time as he walked PAINFULLY slowly over to his van. I mean PAINFULLY slowly. He tried to convince us it was a waste of time and that we would NEVER make it by 9:00. Fortunately, we’d done it multiple times in the past, so ignored him. Despite his best efforts to drag his feet, we got there at 8:45 and had no issue boarding the 9:00 ferry. ST. MAARTIN: We chose the “Circle Tour” with D&A Taxi. Having visited the island before, we just wanted a short visit to the French side during the morning, followed by a self-tour of Philipsburg via water-taxi in the afternoon. Our driver was very nice and knowledgeable and it was kind of cool getting a totally private tour just for us, but if I had it to do over again, I’d have done the Bernard’s tour again. All those cruise critic reviewers who rave about his tours are right. It’s the best. But we enjoyed our day. We climbed up to the fort in Marigot, which we had not done before. And we enjoyed the water taxi and the boardwalk on the Dutch side. We were able to eat lunch on the ship in-between, which was economical. TIP FOR ST. MAARTIN VISITORS: The French side of the island is recovering from the hurricanes much more slowly than the Dutch side, due to a lack of help from France. Don’t expect it to be the same as you remember. DOMINICA: I absolutely love this island. I don’t understand why so many cruise passengers dislike it. There is no Diamonds International. The only shopping is among the local artisans. For us, that’s better! We love the rain forest, the black sand beaches and all the breath-taking natural beauty the island offers. And we love touring with Levi from Bumpiing Tours! This time we visited the Emerald Pool and the Carib Village. It was a great day. TIP FOR DOMINICA VISITORS: Get away from the ship! See a world that is NOTHING like where you live. Enjoy a totally new experience. You’ll be glad you did! BARBADOS: You almost can’t do a southern Caribbean itinerary without Barbados. That said, it’s not my favorite port. It’s heavily developed and modern. The beaches are beautiful, but finding one that’s not crowded is difficult. We visited Harrison Caves on a previous cruise, which is an interesting thing to do on a cruise because it’s totally different than a beach day. This time, like on our last cruise, we went on Calabaza Catamaran for a day of snorkeling, great eating, unsurpassed service and the best rum punch you’ll ever taste! GRENADA: This was our first visit to Grenada and we didn’t really know what to expect. I booked a private tour, in order to see as much as possible as the time we had there. We ended up being a tour of four, after our new friends were advised the tour they’d booked through the ship had been cancelled. We toured with a company called Tropical Adventures, owned by Vaughn Francis. Our guide, Mike, was OUTSTANDING! So friendly, entertaining, knowledgeable and accommodating. We went all over the island, stopping at Grand Etang Park (definitely interact with the Mona Monkeys – they’re incredible!), the nutmeg factory, the rum factory, the chocolate factory and Concorde Falls. The tour even included a great lunch at a little local restaurant. What a fantastic day! TRIP FOR GRENADA VISITORS: There is so much to see on this island! I found the chocolate factory particularly interesting, with lovely gardens in additional to an interesting process. Concorde Falls was beautiful. ON BOARD: - We did notice the sewer smell others have mentioned on several occasions, but it didn’t seem to hang around long. - Air conditioning died a couple of times in the third floor cabins. People took to propping open their cabin doors to let in the A/C from the hallway. It was fixed relatively quickly both times, but was uncomfortable for a while. - The wine selection on the ship is pretty mediocre. I think you can get some better wines in Cellar Masters, but in the dining room and at the bars, the brand they serve – at least in my opinion – is horrible. We like smooth, full-bodied red wines. The “house” reds are NOTHING of the sort. We ended up finding a wine we thought was pretty good called Excaliber and bought it by the bottle. I believe it was about $39, which isn’t bad for the ship. - If offered the show “All McCartney” you should definitely attend. It was GREAT! - The Martini Bar is THE happening place on board, but it can take a LONG time to get a drink there. The gentleman next to us referred to his drink as the 20-minute martini, based on how long it took to be served. - The gelato shop is rarely manned. You have to go over to the pastry shop and ask them to send someone over if you want gelato. - The Scoops ice cream is outstanding – nearly as creamy as the gelato. In my opinion, it make the fee-based gelato unnecessary. - We visited Le Petit Chef twice. (We had a lot of OBC to use on the last day, so we did the other version of the show, Le Petit Chef and Friends.) I can relate to the sentiment that it’s not something you’d want to do over and over again (although we hugely enjoyed both shows), but it’s definitely worth doing! We loved it; it’s so unique! If they keep adding new shows, they can hopefully encourage repeat customers. By the way, we went to the early show both times and there were no children either time. Some folks have deemed it a “kid” event. - Eddy was a great cruise director – friendly, funny and outgoing without being over-the-top. - You can’t hear the captain’s announcements when in your cabin and the volume control knob does nothing. - Also difficult to hear the announcements when in the Oceanview Café. It’s just too loud. - The beds and bedding were absolutely the most comfortable I’ve ever experienced in on a ship or in a hotel. Really fantastic! - The updates to the ship are really lovely. The cabins have plenty of storage. The sink vanity is a little narrow, but the sacrifice gets you a decent sized shower. - People have complained about not having a little table in their room for room service. We had one – not big, but big enough - As others have said, the area behind the Oceanview Café, near the Sunset Bar, needs more shade!! This is a pretty big deal as people LOVE to sit out there. It is hot and the sun can be blinding depending on the time of day. They really need some covering out there. This was the only part of the refurbishment I feel was a HUGE mistake. CELEBRITY VS. ROYAL CARIBBEAN: Which do we prefer?? There were a lot of things I really liked about Celebrity. The food and service is a notch above Royal in my opinion. And the beds…so comfortable and not at all ROCK-like. But we missed some of the events some passengers might view as childish or less upscale - like the belly flop contest, the 70s party, the piano bar and mini-golf. I would definitely cruise on Celebrity again, but with all other things being equal, I’d probably opt for a smaller Royal Caribbean ship. Read Less
Sail Date February 2020
We just returned from an 11 night cruise on the Celebrity Summit that was recently upgraded. We were traveling alone this cruise without a group of friends. All in all, it was a wonderful cruise! Random comments follow: Average age ... Read More
We just returned from an 11 night cruise on the Celebrity Summit that was recently upgraded. We were traveling alone this cruise without a group of friends. All in all, it was a wonderful cruise! Random comments follow: Average age was probably around 60. Not many elderly and almost no children. We are both 73 and this was our 16th cruise, the second on Celebrity. We’ve been on Azamara, Oceania, NCL, Costa, RCI and AMA cruise lines before. We really like Celebrity and feel it is a very good value. Very diverse mix of passenger nationality. I think the biggest contingent was from Canada, followed by the US and then the UK - places that are horrid in winter and warrant a getaway! We’re from Michigan which explains our presence. The ship was great. We really liked the modernization and the updated decor. We were booked into a handicapped accessible veranda stateroom. It was huge! It was 1-1/2 times larger than a standard stateroom! This was a very port intensive cruise with only two sea days. And the islands visited - especially at the beginning - were great to see; but, to tell the truth, they have all somewhat morphed into one big island in our memory. That’s not an issue, just an observation! The one real issue we had with the redo of the Summit was the removal of the sunshade over the fantail bar on deck 10. There is now very little shade. That seemed to us to be a poor decision. Also, half the tables on the deck of the fantail bar area were cocktail height making them hard to use for eating. If I were in charge I’d get rid of all of them and replace them with regular height tables. We did feel that the use of so much space on the ship to the photo gallery and the “fine art” for sale is unneeded. We saw very few passengers availing themselves of the myriad photo ops and we really question whether anyone really buys the “art” that is being hawked by Park West. The meals were quite good - no complaints at all. The last cruise we took on Celebrity we were in Aqua Class but it was fully booked by the time we signed up. We were worried about losing Blu as a dining venue but that proved not to be problem. We did eat in the Tuscan Grille ($45 pp upcharge) once, but it wasn’t really worth it. We never ate in the Sushi restaurant - nor did we see very many other passengers doing so - and we had no desire to eat at Qsine. We had no problems or long waits in getting a table for two in the main dining room. Entertainment was really good and the music being played throughout the ship at different venues was always appropriate for the passenger mix and was never overbearing. The silent disco was really fun, REALLY FUN. Eddy the cruise director, was a wonderful host with a great sense of humor - he did a great job. Normally we book all of our own tours and guides before leaving. But, for this cruise we were given a large OBC by our travel agent and we decided to use much of it on ship-sponsored excursions. We felt the ones we chose were fair in price, really quite good and were comparable to the ones we booked on our own. Boarding the ship with our Express Pass was really slick and we had no wait at all to get on board and get into our stateroom. Our luggage was delivered within two hours. Service was great and all of the staff were really pleasant and seemed to enjoy their jobs. There was never any aggravation about anything whatsoever about this cruise. Great ports, great weather, great ship, great staff, great entertainment, great food and a great group of passengers. Just about perfect for a winter respite. Boarding - 10/10 Stateroom - 10/10 Staff - 10/10 Sunset bar - 6/10 (no shade, bad tables, not enough tables) Ship - 9/10 Time it took to get drinks - 6/10 Food variety and quality - 8/10 Entertainment - 9/10 Excursions through ship - Grenada - beach resort - 9/10 - Aruba - Sail & Snorkel - 7/10 (too windy to go where advertised) - Curaçao - Beauties of Curaçao - 10/10 Tuscan Grille - 10/10 - but why bother for the price? Cruise Director - 10/10 Disembarkation - 10/10 Read Less
Sail Date January 2020
Really enjoyed our south caribbean cruise, really wish it was 14 days instead of 11. Felt too short. Ive done this area before on a different celebrity ship, had never been to puerto rico, grenada so it was nice to see a few new ports. ... Read More
Really enjoyed our south caribbean cruise, really wish it was 14 days instead of 11. Felt too short. Ive done this area before on a different celebrity ship, had never been to puerto rico, grenada so it was nice to see a few new ports. Ship looked grrat with the new renos, rooms were fantastic, our stateroom the bed was super comfortable. We were in consierge class. I really wish that the onboard shopping had more items, i never saw a place to buy sunscreen or toothpaste etc , shirts were lacking, etc. The main dining room, the tables were great, staff was super nice. The meals were repetitive though i found. My husband loves to go to the library, they apparently took that out to add more rooms. So that was a bit strange. . The pool was warm. But could have been emptied as i found it started to smell half way through the trip. Read Less
Sail Date January 2020
We do an annual cruise with a group of friends 8 total this year! We picked this cruise because of the length and going out of San Juan! We all had interior rooms as the cruise was booked starting last March! The refurbishing is ... Read More
We do an annual cruise with a group of friends 8 total this year! We picked this cruise because of the length and going out of San Juan! We all had interior rooms as the cruise was booked starting last March! The refurbishing is Great, we loved our interior room and because this was so port intensive we really didn’t need the balcony! This was a good time and the bar tenders and bar servers were all wonderful! The ship is clean and looks great! Love the Oceanview cafe it never seemed crowded, and we always found a place to sit and eat! The food was good not GREAT! Truly seemed the were catering to passengers that liked Indian food and Chinese food! Not something I want to eat on a cruise, but thats me! They finally did serve Mexican food one day and it was well attended! We did eat dinner one night and I went to the make your own pasta station and asked for garlic and told they were out! I know not a big deal but it was like 6:30 at night no let me go get some! Not much difference in offerings from lunch to dinner! The MDR we were very disappointed with, first we did early sitting which we were told was 6:oopm, we did get a card in our room that stated it was 5:45 well we didn’t want to go at 5:45 so went at 6 were told most nights by our waiter we were late! We just joked with him we were on island time! Food was lacking in flavor not always hot and didn’t care for the choices! I also didn’t think our service was all that great! Never told of the recommendations, he didn’t act like he had time for us! Heavens forbid you ask a question, then when we did complain about the food it was not his fault please don’t rate me less then a 9! The head waiter the chef they all came out and there excuse was they cook for a lot of different people! It was never anyone’s fault! Well they wanted to make a special meal so we said a thick cut of prime rib with bake potatoes! Well they managed to screw that up and again our waiter said not my fault! It was just frustrating! We have been on several Celebrity cruises and this was the worse in food! The ship was fun, they could have had a few more things going on even when we are in port! Read Less
Sail Date January 2020
We are first time Celebrity cruisers having sailed on NCL and Carnival and had high expectations for the dining on the Summit. The first noticeable thing was the distinct demographic of retired affluent people. If you saw kid running ... Read More
We are first time Celebrity cruisers having sailed on NCL and Carnival and had high expectations for the dining on the Summit. The first noticeable thing was the distinct demographic of retired affluent people. If you saw kid running around it was like seeing a unicorn. However, rascals were abundant racing to the buffet or casino. The MDR turned out to be a hot mess. The food quality was better in the buffet then in the MDR. The Tuscan Grill was awesome and Sushi on 5 was like a well kept secret. It was virtually empty every time we went. We also tried the sea day seafood special in Qsine which was could have been better organized because the amount of salmon given was more than enough for dinner and was much too large of a portion. Out of all our cruises, we made the most connections with the staff on this cruise. Service was top notch. The bartenders work very hard especially those at the martini bar. The two cabin issues were handled promptly. The entertainment was ok for the length of the cruise. The magic act lacked magic and included about a 10 minute youtube video of the magician doing a stunt on a reality tv show! The two comedians were good. The singers and stage productions were really good. Soloists and duets floated around the ship. There was only a single newlywed type game show which was great but there should have been more audience participation shows. Overall, NCL and Carnival do better by providing more shows. Overall, it was an enjoyable cruise and I'd sail on the Summit again. Read Less
Sail Date January 2020
I chose this cruise as a replacement for the MSC Seaside due to negative reviews. It was my 30th anniversary so we wanted to visit the Southern Caribbean out of San Juan. We stayed 3 days prior in Culebra then flew to Ceiba the morning ... Read More
I chose this cruise as a replacement for the MSC Seaside due to negative reviews. It was my 30th anniversary so we wanted to visit the Southern Caribbean out of San Juan. We stayed 3 days prior in Culebra then flew to Ceiba the morning of our cruise and drove to San Juan. This was our first time as Elite status which we achieved via RCCL Diamond Status. So we were very excited about the unlimited drinks from 5-7 and the free laundry. However, the added bonus was the delicious cafe mocha in the Tuscan Grille every morning. Due to the port intensive cruise with only 2 sea days, we chose an inside cabin on deck 11 (1126) which was very smart. Not only were we right above the windjammer, we were near an elevator that no one ever used. It was very easy to get off and on the ship during port days. The cabin was a normal sized inside cabin. What I really liked about the cabin was 1. the door on the shower (no shower curtain!!!), 2. the amount of USB ports to charge our phones, the amount of outlets to charge other things and the fact that they were right next to our bed!! 3. The amount of storage space for our clothes (2 closets to hang items), 4. Shampoo, conditioner and body soap in the shower!!! 5. A light in the bathroom so that you can see when you get up in the middle of the night. And 6. Very comfortable pillows and bedding. We ate at the windjammer the entire time other than 1 night in Sushi on Five (good), 1 night (our anniversary) in the Tuscan Grille (extremely slow), one lunch in Qsine (very good) and 1 dinner in Le Petit Chef (good and clever!). In the windjammer, the bread was excellent, the wok station was great, pizza was good. They had a nice selection of vegan, gluten free, desserts, cheeses, ...etc... And the ice cream was delicious. The seating was comfortable and spaced well. Tables were always cleaned. Unfortunately I did not see my friend the Coffee Man on this cruise. I have been on the Summit 5x and I really missed him this time. The gym was nice and never crowded. Treadmills and ellipticals were always working. There is a separate room for the classes now which is really nice. The pool area is always busy with activity. We didn't go there much. We spent our time on the 4th floor promenade outside if it was a port day. We tried the thalostherapy but its just too hot in there. The bars were very quick with giving us our drinks. The waiters in the Sunset grille got to learn that we liked our coke zero with dinner! And we always tried the elite drink menu drinks which were tasty. We did do one ship excursion to Bequia from St. Vincent which was not good at all. Beautiful place but not as advertised and too many people on the catamarran. Embarkation was about 15 minutes from parking lot to our room. We were allowed to go in and drop off our stuff. It was around 1pm so we were a little surprised since the rooms weren't ready until 2pm but hey, np! I am still on the Summit now but I wanted to type this review while everything is fresh. I am really pleased with the staff and the ship. I highly recommend this ship! Read Less
Sail Date January 2020
10 Day Cruise to Southern Caribbean in Jan 2020 - Daily buffets and nightly dinner were very good, as were the staff. Try the made to order omelets for breakfast stir-fry at night both are excellent. Ridiculous selection of baked ... Read More
10 Day Cruise to Southern Caribbean in Jan 2020 - Daily buffets and nightly dinner were very good, as were the staff. Try the made to order omelets for breakfast stir-fry at night both are excellent. Ridiculous selection of baked items and desserts! - The staff is super friendly, hard working, and very helpful. Outstanding service. - The remodeled rooms and areas of the ship made it feel new -- a space you want to be in, even for a somewhat smaller ship that did not feel crowded. - The one negative, the entertainment. The individuals on the ship's group of entertainers are talented, but they lack direction. Singing their favorite show-tunes for example without any show was not compelling or interesting. - Overall I think the cruise was a decent value and the service was great. If the nightly entertainment is not a priority, I would recommend this cruise. Read Less
Sail Date January 2020
We booked this cruise a year and a half ago while onboard our very first cruise ever on the Millenium in Alaska. We loved everything about that trip and were looking forward to an equally satisfying experience on this trip. Things seem ... Read More
We booked this cruise a year and a half ago while onboard our very first cruise ever on the Millenium in Alaska. We loved everything about that trip and were looking forward to an equally satisfying experience on this trip. Things seem to have changed since then. Embarkation was flawless. Quick, easy and smooth. We were lucky enough to get an upgrade to a veranda. The room was beautiful, everything we expected. Except the bed, it was not very comfortable and the pillows were terrible. Half way through the trip we overheard someone else complaining about the pillows and saying they had asked for and received feather pillows so we did the same, which was a huge help. Which brings me to our main complaint.... the hospitality I guess you would call it. Whereas our room was attended to daily, in a timely fashion and adequately I would say we ran into our room steward no more than a dozen times IF that much on our 10 night cruise. We developed a great repore with a different steward from down the hall and he was the one we asked for pillows, chatted with, joked with and saw numerous times every day. He was not our steward but he really made the trip fun and we tipped him as if he had been ours. Other than him the only other crew members who put forth any effort to be friendly were the waitress and her assistant. They were fabulous. The crew for the most part was just off. We walked past crew members all day every day without being greeted with so much as a smile. We stood at a carving station at the buffet on 2 ocaissions and waited for a server to stop joking around within our sight and come out to carve the meat. It was like the entire crew was preoccupied by something else. We did happen to notice that a number of the officers had family onboard for the Holidays so perhaps that made nearly everyone else a little bit laid back as well. A huge step down from our first experience with Celebrity. In fact my husband has been on 2 Norwegian cruises and said they were at least comparable and we overheard another passenger saying that she found it comparable to Princess. Yikes. Big price differences. Dinner in the main dining room was always quite good, although there was one night we skipped because there was nothing that intetested us on the menu. We did enjoy the evening chic nights and wish more people would dress up. Breakfast in the dining room was not bad but they did mess our order up 3 or 4 times! Food in the buffet was good but it seemed to be closed a lot more often than we expected it to be. We did enjoy the grill out by the pool for lunch numerous times. We did not try any of the specialty dining. The Persian Garden was very comfortable and relaxing. We enjoyed soaking in the hot tubs in the solarium but we were very disappointed that there wasn't enough water in the salt pool so it made a very loud constant sucking sound which was very annoying and if you sat up on the bench the water barely covered your waist. No surprise that there was rarely many people in it. It did not seem to is that there were nearly as many entertainers onboard this trip as we had seen the last time. Nor were the shows in the theatre the same calliber. Excursions through the ship were well organized and smoothly executed. We did a sailing/snorkeling excursion, a horseback riding and beach excusion, a waterfall and spice tour and a bus tour/airport drop off tour on the last day. All were worth the price and we would do them again. I was surprised by the condition of the islands themselves if you ventured outside of the immediate tourist/shopping areas. Made me feel guilty that we were visiting them from a big fancy ship while they live as they do. Very run down and lots of seemingly abandoned homes. The cost of everyday items in their local stores was astounding. Everywhere you turn there is a chain jewelry shop. Prices were pretty average, not the great deals we had heard about. The beaches are amazingly beautiful and the weather was perfect even though we did get a passing shower every day! Read Less
Sail Date January 2020
Celebrity Summit Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.5 4.4
Fitness & Recreation 4.5 N/A
Family 4.0 4.1
Shore Excursions 4.0 N/A
Enrichment Activities 3.5 N/A
Service 4.5 4.4
Value for Money 4.0 N/A

Find a Celebrity Summit Cruise

Easily compare prices from multiple sites with one click