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31 Helpful Votes
Sail Date: December 2015
If you are looking for upper class society experience, this ship is not for you. Costa Victoria is a very laid back, relax ship. Overall, this is a ship without big wow factor like rock climbing or ice skating rink. It is quite an old ... Read More
If you are looking for upper class society experience, this ship is not for you. Costa Victoria is a very laid back, relax ship. Overall, this is a ship without big wow factor like rock climbing or ice skating rink. It is quite an old ship, but some hardware have been upgraded since the editor review was made. Costa card now opens the door as well, so you can just bring one card around the ship. The inside room is tiny but the beds are very comfortable. I fall asleep almost instantly every night. Bathroom is small but for Southeast Asian size it is good. The most fabulous thing about the cruise is the programme newspaper. It tells you literally everything. It have every info you need on board and even reminds you about things you might forget. Following the programs will make you sufficiently busy the whole day. Shows at night is nice but we all feel that the Michael Jackson show could be better... Maybe there's too much emphasis on that one show. The other shows are equally good, if not better than Michael Jackson show. Food are OK, be warned there are A Lot of bread and cakes. If you are a rice person, there is always a pot of rice at the end of buffet line at Bolero. Sit down restaurant have rice options as well. The indian food are nice. Guests on board are all really casual. Staffs are friendly and helpful. Read Less
28 Helpful Votes
Sail Date: December 2015
Pros about Costa Victoria: 1) It has very nice noodle soup every night from 10pm - 2am as well as pool deck on sea days afternoon. 2) welcome drinks on the day of boarding and after returning ship from Penang. 3) Very nice live ... Read More
Pros about Costa Victoria: 1) It has very nice noodle soup every night from 10pm - 2am as well as pool deck on sea days afternoon. 2) welcome drinks on the day of boarding and after returning ship from Penang. 3) Very nice live cooking of kaya toast and sunny up at buffet place breakfast 4) Excellent dance and singing shows for 2 nights 5) Indoor pool comes with in pool chairs which is really comfortable and the lockers are user friendly 6) Nicer pasta compared to Royal Caribbean 7) Late boarding time from 5pm onwards and late leaving of ship after 2pm meaning I can apply a day less annual leave. Also I prefer departure port at Harbour front compared to Marina Bay cruise terminal 8) It has 5 course meals instead of 3 course in Royal Caribbean. Course includes - appetizer, soup, salad, main course and dessert Cons about Costa Victoria: 1) Cabin fridge is locked at all times 2) TV was out of connection most of the time (not much of issue since I don't watch it) 3) Except for breakfast, the rest of room service is chargeable 4) Pool is closed from 10pm - 7am. Even after dinner time when sky is dark, the pool deck remains too dark for people interested in night dip 5) Limited choice of food at buffet place and quality not as good as Royal Caribbean's 6) Coffee and juice dispensers occasionally out of operation in buffet place 7) No coffee offered in main dining room which consists only 1 deck 8) No garnishes in soup in main dining room 9) buffet place chairs are of cheapo plastic chairs unlike the bamboo resort like chairs in Royal Caribbean 10) On the last day of cruise for disembarkment, the staffs would get you out of the rooms before 10am even though ship only reaches destination at 2pm. It is both annoying and embarrassing when you have to leave the room and not knowing where to rest with luggages around you instead of enjoying the cruise to the fullest. Seriously, do the crews really need so many hours to clean from 10am to 5pm before the next passengers board the ship? 11) Library cabinets are locked all the time 12) The crews use our existing cabin towels to make towel animals causing inconvenience to cabin occupants to use remaining towels for showering, etc. 13) The indoor pool is frequently closed for maintenance during its operating hours 14) The meat dishes such as steaks are poorly prepared and hard to bite. In conclusion, it is a nice first try on Costa Victoria but I will not be trying it Read Less
90 Helpful Votes
Sail Date: December 2015
Hi all, I would really like to share with you guys my cruise experience with Costa Cruise (Victoria). I went on 3 Dec 2015 with my family, cruising to destinations such as Penang and Phuket. (Malaysia, Thailand) Service: I felt ... Read More
Hi all, I would really like to share with you guys my cruise experience with Costa Cruise (Victoria). I went on 3 Dec 2015 with my family, cruising to destinations such as Penang and Phuket. (Malaysia, Thailand) Service: I felt very welcomed when I first entered the ship. All the staffs, officers and captains were there to welcome us. The staffs then led us to our room (Deck 4,Nabucco). As for room service, the staffs were excellent and skillful in their job; they tidied our room when we were out for breakfast & dinner and spent the fastest time to complete their job to make sure that the room is neat and tidy before we come back. The guest service was very helpful for us, as my grandparent's room' air conditioning was faulty, I called the guest service to send men to repair, and immediately the workers were here to fix it as fast as possible. Staffs were polite towards everyone and helpful to guide us and help us throughout the cruise journey. Dining: We all know that the origin of Costa Cruises is Italy. So maybe you guys will be wondering: Would the cuisine be Italian? My answer is no, there are all varieties of cuisine such as Chinese and Malay. For my case, I am a 13 year old Chinese boy (Singaporean) and I was worrying about the food, will it be close to Chinese food? But when I got on board the ship, it was quite a shock to me that it wasn't all Italy food, but International cuisine. The bolero buffet (Deck 11, Rigoletto) serves rice, fruits, pasta for sure and other international delicacies. Tip 1: Try not to go to the A La Carte restaurant at Deck 5, Boheme (Fantasia & Sinfonia) because the dishes are all the same as the Buffet on Deck 11, so might as well go to Deck 11 with unlimited servings. Tip 2: If you do visit the Bolero Buffet on Deck 11, you would notice that there are 4 sections divided throughout the restaurant (International/Halal/Vegetarian). But there are actually more dishes avaliable at the end of deck 11. So don't miss the chance! Cabin: The cabin is spacious and neat. The room service is twice a day in order to keep the room tidy. The staffs who help you to make up your room will often use napkins/towels to form animals/plants. The air conditioning's temperature can be manually controlled. The overall rating for the cabin is excellent however, the design is a little weird. The window is located above the beds, so in order to view the scenery, you might have to climb up. *Note: The room card is in your room* Embarkation: Singapore I was thinking that it would take very long for us to board the ship because I have read other reviews from other users that we were given a pass/queue number and had to wait for a long period of time, just like my Star Cruise, Gemini experience last year. To my surprise, after siting at the waiting area of 10mins, we could check in and board the ship already. Tip 1: Try to board the ship as early as possible to prevent "human jam" Embarkation: Phuket The ship travelled 2 days to reach this destination. The ship will anchor at the "mini port" at the entrance of Phuket. Therefore, to get on shore, there will be boats to ferry us to Patong Beach. Patong Beach is a place for relaxation for everyone, they have many activities along the beach such as water skiing, rides on speed boat. For my family, we went with the shroe excursion that costa: Highlights of Phuket and Island Safari. Island Safari is similar to Singapore Zoo, there were performances by Monkeys and Elephant. We even had a chance to ride on elephant, it was an enjoyable moment riding the elephant with my Dad. We also went to the famous temple in Phuket, Wat Chalong. Afterwards, we visited the first cashew nut factory in Phuket. We bought many dried fruits/nuts there and we went back to the ship. Our tour guide, Pao, he's an awesome person, he took care of my grandparents throughout the journey, sharing his life experience on the bus, chatting with us went we were bored. *Note: There are more choice of excursions* Embarkation: Penang After leaving Phuket, we headed for Penang. This time, my Dad did not book any shore excursion because my grandparents were not feeling well. So it was a Sunday, my family was walking along the streets, and happened to see many people at the street market nearby the port. It is on every sunday and the shop owners offer a reasonable price for their merchandise. It was quite troublesome before we had to walk one big round around the port to get out of the port. I suggest everyone to download the offline map of Penang in Google Maps. *Note: There are shore excursion available too* Tip 1: There will be taxi drivers outside the port waiting for you. Embarkation: Singapore (End) The had to wait till 3pm to disembark the ship although the ship reached Singapore at 2pm. There will be a colour tag for you to tag on your luggage and the colour will decide the time of disembarking. At 10am, we were requested to leave our room already. This is something I don't really like, there's still 4 hours to reach Singapore, and yet we have to leave our room so early. I had nowhere to rest but under the hot sun at deck 11, beside the pool. Entertainment: There are lots of entertainment on the ship, like Casino, Mini Arcade, Festival theatre for performances, the main hall of the ship for party and Deck 11, Pools. The Casino is only available for certain ages however the arcade is for all. Performances were held in the Festival Theatre such as "Angiolino&Janette La Fracci in Surreal Circus Comedy" and "Michael Jackson Tribute Show". The parties like "The Carnival of Venice Party" and many more are held at Deck 5. There are 4 pools of jacuzzi and 2 rather deep swimming pools. **Note: THE WATER OF THE SWIMMING POOLS IS SALTY** In a nut shell, I feel that Costa Victoria is worth the money and very suitable for family. There will be many activities for you to participate on board and board games/ balls (e.g. Basketball)/rackets (Table Tennis) can be rented by deposit. ***PLEASE DO NOTE THAT ALL MONEY SHOULD BE PAID IN US CURRENCY*** Tip: Register your credit card upon boarding the ship because at the end if the journey, you will be paying a service charge of US$48, because if you don't register your credit card, on the last day, you will have to pay US$48 and requested to queue up. I hope you like my review of Costa Victoria. Do ask me anything regarding the ship and I will try to answer it. Do share your experience with me! Read Less
7 Helpful Votes
Sail Date: February 2015
This is the first time travel in a cruise, I really enjoy these days! When I get on the cruise, every staffs are very nice with smile and direct us to the cabin clearly. I went there with my boyfriend. Although the cabin is not very big, ... Read More
This is the first time travel in a cruise, I really enjoy these days! When I get on the cruise, every staffs are very nice with smile and direct us to the cabin clearly. I went there with my boyfriend. Although the cabin is not very big, it is clean and comfortable like a tiny hotel. We need to gather in the hall first to learn basic survival knowledge. Then we went to have our buffet dinner. It is convenience that we only bring our room card to record all our expenses. The buffet did not have much choice but taste good. We went to the deck after dinner. The wind was tender and full of stars on the sky. How a romantic night for us! It is quite difficult to see this beautiful sky in urban city now. If we didn’t get on the boat, we will miss it! The next day we enjoy breakfast in room, it came fast in warm temperature, nice! Then we swam in pool with sunshine, so relaxing! I also had a spa, it was relaxed. The staffs were considerate of my body with soft message and my boyfriend went to gym, he told me the fitness center was big. They played music inside and serve with towel, cool water to all guests. We met at the function hall, there was a show tonight, the MC was funny drove everyone being crazy and happy. The disco and casino opened until late night, we have so much fun inside! We met a young couple as well. They have come twice already and also agreed the service of Costa was good, very suitable for them to spend their holiday here. When we arrived on Malaysia, we took few hours to land on the beach. Sunset on beach was stunning! We ate something before back to cruise if we can stay longer, that’s must be prefect! It is really an enjoyable trip for us to escape from the busy city. The staff’s services are good and won’t feel boring or dull during the trip. Costa brings me a memorable cruise travel. I will come back when I feel tired again. Read Less
6 Helpful Votes
Sail Date: February 2015
I have a wonderful trip with my wife and kids during Chinese New Year this year. Our family went on Costa Victoria’s New Year Cruise which had many festive events planned out. Due to unforeseen circumstances that happened at home, my ... Read More
I have a wonderful trip with my wife and kids during Chinese New Year this year. Our family went on Costa Victoria’s New Year Cruise which had many festive events planned out. Due to unforeseen circumstances that happened at home, my family could not celebrate it back in Hongkong, thus we decided to travel out to spend this one-of-kind New Year in a different way. And I’m glad we did it. My sons are big eaters like me, and we had the chance to eat non-stop onboard. The pizza onboard was marvelous! And the CNY dinner reminds us the festive feelings of Chinese New Year, despite being on the waters. There were little dim sum, lou hei… and I didn’t expected to have so much chinese traditional dishes onboard an Italian ship, I’m quite surprised! Aside to activities, there were many rowdy activities such as dancing and performances. Though none of my family are fans of the special-feature HK singer, we did enjoy all the night-time shows, fun to watch the MJ impersonator perform and other Italian shows. If you have not been onboard Costa Victoria before and deciding if you should take this cruise, here are some points that you’d find useful in making your decision: Costa App: Allows you to communicate with guests onboard. It is free being able to communicate with each other especially when you have a big group on board, is very crucial Rooms: The rooms are cleaned everyday and choosing a room with a balcony is highly recommended. Nothing beats waking up to the serenity of the sea. The hygiene and cleanliness is alright. The only gripe is that the bathroom is too small! Activities: There will be a info sheet placed inside your room before the start of each day, and there is hardly an hour where there is no activity going on. The cruise is constantly busy with an event, so there is definitely no worry about getting bored or dull. Read Less
11 Helpful Votes
Sail Date: February 2015
Thank you Costa Victoria for organizing the best cruise trip for me and my family over Chinese New Year! To all the reviews here, I was quite shocked to read about the negatives comments because I feel that the Costa Victoria crew are the ... Read More
Thank you Costa Victoria for organizing the best cruise trip for me and my family over Chinese New Year! To all the reviews here, I was quite shocked to read about the negatives comments because I feel that the Costa Victoria crew are the best and I will like to praise them for their thoughtful and wonderful service. My cruise departed from Hongkong and travelled to Sanya and Danang and Halong Bay. The destinations that the cruise chose were extremely perfect travel points and I enjoyed myself thoroughly. I have not travelled to Vietnam before so the expedition showcased the country really well and Halong Bay was amazingly beautiful! One of the highlights of the trip was definitely being able to watch a HK star, Louis Cheung perform! I was thrilled that Costa invited him to perform on stage. Watching him sing and playing games with audience in the theater was fun! and together with the CNY atmosphere, I knew I will never have such an experience any where else. Also, I am impressed with how Costa and the travel agent planned the cruise’ activities, inviting Louis to perform, selecting beautiful destination spots, and also organizing a special Chinese new year dinner. It was definitely a pleasure to be able to all kinds of food (From Italian cuisine to Chinese dishes) as well as enjoy the shows and spend it overseas. Definitely beats the hustle and bustle of the city life especially since its so chaotic back in HK during the festive celebration. My family and I enjoyed it a lot. Thank you Costa for being such a wonderful host, I hope everyone will support costa!   Read Less
Sail Date: January 2015
If you are an Asian looking for a cruise experience, you might want to think twice about cruising with Costa Victoria. Most international cruise lines have a wide variety of food that includes Asian cuisine, but Costa Victoria is an ... Read More
If you are an Asian looking for a cruise experience, you might want to think twice about cruising with Costa Victoria. Most international cruise lines have a wide variety of food that includes Asian cuisine, but Costa Victoria is an Italian ship line that offers more Italian food than others. Be prepared to choose from a predominately western-european menu that includes no Asian food. You can look for some culinary comfort when you order noodles at night, but even so, the taste is rather bland. Aside from an Italian eatery experience that I couldn’t get used to, the activities are nonetheless the highlight of my trip. The performances and facilities were enjoyable when you consider the amount of money you pay for the trip. It is very reasonable. There were a lot of dancing and performances that showcased the Italian culture- something that is different from the other cruises, and if you want to get a glimpse of Italy, this is the cruise to be on board. Furthermore, there’s no pressure for a nice dress code because their dining halls and concert theaters do not require a jazzy prim get-up. You can come in comfortable berms and shirt, which I really appreciate, especially when on a holidays. Read Less
25 Helpful Votes
Sail Date: January 2015
This cruise was booked to celebrate my husband's big birthday and was a once in a lifetime event for us. We picked it mainly because the advertising stated we would be visiting the orangutangs in Borneo but it just happened to be ... Read More
This cruise was booked to celebrate my husband's big birthday and was a once in a lifetime event for us. We picked it mainly because the advertising stated we would be visiting the orangutangs in Borneo but it just happened to be part of a cruise holiday. We have a bigger complaint against the tour operator which have nothing to do with the cruise but we also have a lot to say about the actual cruise, our expectations and what we got. As far as the cruise is concerned here are my views. We were led to believe that this was a 4 star ship (and is still being advertised as such). In my opinion it was 2 / 3* and very poor. In all the decor was good and we were well looked after by our cabin girl (cleaning, making beds etc). However, we paid extra for a sea view cabin which was just big enough for a double bed with 9" on each side to get in, there was a small dressing table and a corner unit with shelves holding a TV. The porthole was above the bed and you have to stand on the bed to see out. The shower was smaller than those on Brittany Ferries which do overnight crossings, and we were provided with one miniature bar of soap between two of us for the whole voyage. There was a soap dispenser inside the shower stall which contained some harsh soap product. Because we had a long plane journey we were advised not to take too much by way of shampoo, conditioners etc (by firends) as these would be provided. We were sadly disappointed. We stayed in Travel Lodge a couple of nights after this cruise and we paid £33 for a double room and all toileteries were included, which I would have expected on a 4* cruise. Our first main impression was the food. The menu was impressive and everything looked amazing - until it arrived on your plate. They served courses out of order, food was cold or undercooked or just not what was ordered and in general mealtimes were a shambles and the food inedible. We complained to the waiters many times asking them to change dishes to what we had actually ordered or to re-cook something and, although none of this was their fault, they soon became annoyed and rude. May I state that on our table of 8 people 6 people had to send their meals back on the first night and it continued throughout the cruise. This is to say, it was not that we were over fussy but everyone was complaining. I can understand the staff becoming surly but when I asked to speak to the manager or the chef, nothing happened, no-one would speak to us. We also tried the self-service restaurant and found the food to be placed around the area in a very haphazard way, in old-fashioned serving dishes, which were often left open, making the food cold. We also found the same thing in the dishes day after day. We were assured that it was fresh food every time but who wants mashed courgettes for lunch, then dinner and then breakfast. I expected a buffet to be laid out with beautiful salads and fruits and choices of meats etc but it was just meat and 2 veg like a school canteen. We were expecting 24 / 24 hour food availability but when we had to miss lunch one day (again, due to a mess up by the staff) we found that there was no food available until 6pm and that was in the burger bar, then later and into the early hours you could get a pizza. Not quite fine dining. We did not chose to have the pre-paid drinks package as neither of us drink much alcohol so £28 a per each seemed a bit steep for a couple of glasses of wine. We could not buy the pre-paid soft drinks package as it was for under 17 year olds. That left us paying for everything. You got juice and tea/coffee a breakfast but at other meals everything was extra. So you got your meal then had to pay for a cup of coffee or a glass of water. Water was charged at US$ 4.98 per bottle. When we bought a bottle of wine with dinner we only had one glass and they would not allow us to take it into one of the lounges to finish at our leisure, or to our cabin to enjoy later. Not allowed. If you wanted anything for your cabin you had to pay for the drink (of course) but then pay US$ 9 to have it delivered, plus, lets not forget the 15% surcharge on everything, delivery and the drink or food. Next we had a problem with the excursions. We didn't book in advance as we were travelling between our home, our stopover in the UK and the airport when the information arrived. However, we did make all our bookings on the 2nd evening of the cruise and were happy with our choices. However, they lost our bookings and could not offer us any alternative or squeeze us in somewhere as everything was fully booked. They have since said it was our fault for not booking in advance but what difference would that have made if they had lost them too. It was not that we didn't book. THEY LOST OUR BOOKINGS. That mean't we had to find our own way about when the ship docked, and, unfortunately, the staff had no information about where to do, what to do independently and the ship did not even provided currency exchange as we were landing in ports with unknown currencies (such as Borneo, Brunei, Boracay etc). They didn't even know (we found out for ourselves) that the welcoming committes from each country were providing all the services the ship should have, and free of charge (i.e. no charge for changing money back and forth, free hat, bottles of water etc). As for the entertainment. We had to eat out meal at a set time and were not allowed to change that. At the end of each meal we were herded into an auditorium and were 'entertained' by what was no better than amateurish singers. One chap was quite good but I could have heard him at a local kareoke night. The shows lasted 40 minutes when the lights went up you were herded out where you had a choice of sitting in a bar or going to the casino. I expected music and dancing. Again, I was disappointed. When we did get off the ship to go ashore it could take up to 2 hours to wait your turn - this being because we were not booked on organised tours (reasons above) and spent only about 2 or 3 hours on shore, walking around the dock side and port area. To then wait up to 2 hours to get back on board, which was started early therefore cutting your time ashore even shorter. Just one final thing. Having found that there were no toiletries in the cabin we then discovered there was no shop on board to buy such things. Yes, you could buy expensive, designer watches and jewellery, you could pay US$80 for a massage or go to the salon to get your hair done. But you couldnt buy a bottle of shampoo or conditioner. To add insult to injury, no matter how much you complain, they are still happy to take a further 10% in a tipping charge, so no idea what the 15% surcharge was. I just hope that if someone is thinking of booking this cruise that you think twice. We have telephoned them to ask about the ship and according to them it is a 4* luxury cruise. When we asked for details of the ship, food, entertainment etc they said - you can read about it on the Costa website. Please .... don't go. We wasted £3,900 on this trip. But more than that, we didnt get to see any of the places we docked at and there was no trip to an orangutang reserve, just a zoo, but that is another story. Read Less
17 Helpful Votes
Sail Date: January 2015
I travelled with Costa and it was my first cruise experience. It was a short getaway with my JC friends as we wanted to get away from work for awhile before the year starts. As this was my cruise expedition, I didn’t know what to expect ... Read More
I travelled with Costa and it was my first cruise experience. It was a short getaway with my JC friends as we wanted to get away from work for awhile before the year starts. As this was my cruise expedition, I didn’t know what to expect but it was a good experience overall! However, as necessary as it sounds, I must remind anyone who’s about to take the cruise that COSTA CRUISE IS FROM AN ITALIAN COMPANY. It’s one of the cruises DNA and main selling point that separates this cruise from other cruise lines. So, logically, their menu will consist of Italian food like pizza and pasta! It’s funny that we met other fellow Singaporeans who complained to no end about the cruise, saying that the food has not enough Chinese variety. Furthermore, as crazy as it sounds, even though I am not a frequent cruise taker, I for one, know that due to the ship’s engine, the beds will vibrate slightly at night, and the food may not taste as delicious due to mass preparation! It was quite embarrassing for me to find out that the people who complained are Singaporeans, and they grumble about not having enough Chinese dishes and that the engine makes too much noise at night. To all reviewers out there, please have a fair judgment on this! Don’t blame Costa for your own unrealistic expectations and shallow reasoning. The beds may vibrate slightly at night, but it did not affect my sleep nor wake me up in the middle of the night. Furthermore, taking this cruise is to allow you to experience the different variety of Italian cuisine! Be adventurous and stop sticking to your Chinese appetite. Even so, when I was craving for some Chinese comfort, Costa did provide hot soup wanton noodles and dumplings at night during their supper meal. Absolutely wonderful and I see no reason to complain. Thumbs up for Costa for sticking true to your Italian roots and always keeping a smile despite dealing with unreasonable people. Ciao! Read Less
7 Helpful Votes
Sail Date: January 2015
Services: 3.5/5 Paid services were much better than those that were free. Went for facial and spa that were on discount. Everyday there will be an event and sale and you can find good discounts on their paid services then Restaurant ... Read More
Services: 3.5/5 Paid services were much better than those that were free. Went for facial and spa that were on discount. Everyday there will be an event and sale and you can find good discounts on their paid services then Restaurant staff were very friendly and funny. They made an effort to converse and always ensured that we had out food quick and hot. They always made me and my daughters laugh. WIFI was expensive! This is the only reason why my rating isn’t 5/5. It is USD 10 per hour and even so, the connection is weak, particularly in our cabin rooms. Please do something about this Costa! Entertainment Activities:/ Facilities 4/5 Expect a lot of dancing. If you are not into dancing, you can win a quick buck at their gambling casino or play at their acrade. Seems like they hold nightly bingo sessions, but I didn’t play Most of the activities seem more catered for kids, such as basketball, party mask creation. I visited most of the gym facilities such as the gym and pool. Overall Experience: Definitetly unlike the other cruises like Royal Carribean, Costa is a more laid back cruise experience catered to young families and a relaxing holiday.   Read Less
Costa Victoria Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 3.0 0.0
Entertainment 2.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 2.0 0.0
Family 2.0 0.0
Shore Excursion 2.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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