6 Helpful Votes
Sail Date: January 2019
Bucket list cruise to see the Amazon River. The whole experience far exceeded all expectations. First time with Fred Olsen Right from the start everything was very well organised. The staff were all very attentive and it was service with ... Read More
Bucket list cruise to see the Amazon River. The whole experience far exceeded all expectations. First time with Fred Olsen Right from the start everything was very well organised. The staff were all very attentive and it was service with a smile through out the whole cruise. Nightmare journey home not good having to fly from Manaus to Barbados to chance crew and refuel as we couldn't get off plane and then more delays because of lack of paper work! I didn't consider this to be Fred Olens fault or even the airline! I felt the size of the ship was just perfect I have been on larger ships but much prefer the size of Braemar. One thing I particularly liked was that there were no problems on deck finding a sunbed especially on sea days it never felt crowded. Dining in the Grampian Restaurant was perfect, a great atmosphere and great service. Good choice of food perfectly cooked and presented. The pool restaurant was also a favourite for lunch time. We used all the restaurants and found them all equally as good. we did not use the grill, felt the extra charge was excessive when the other restaurants were so good. Entertainment was excellent, something for everyone. The ports of call were all very interesting and the tours we went on were all good value for money and exceptionally well organised. Presentations regarding ports of call prior to arriving were particularly good and very imformative. If you didn't get to see it live you could catch up on tv in cabin. A great cruise and would definately book with Fred Olsen again. Read Less
2 Helpful Votes
Sail Date: January 2019
My first ever cruise which was a trip with my parents and brother as a special family trip and despite my reservations I really enjoyed cruising. Infact I would go again. We had an inside cabin which was actually not too bad. I missed ... Read More
My first ever cruise which was a trip with my parents and brother as a special family trip and despite my reservations I really enjoyed cruising. Infact I would go again. We had an inside cabin which was actually not too bad. I missed having no natural light but storage was fine and beds very comfortable. The ship, crew and trips were all excellent and I found very little to criticise. The food was fabulous and so much of it you feel compelled to eat far too much. We were looked after extremely well by all the staff. There was a good choice of entertainment throughout the day and the Daily News was great as you could see in advance what was on and pick and choose your activities. The ship (Braemar)was great and the excursions was a real amazing experience. What we saw on the excursions was fabulous even though a few of the trips were perhaps a little contrived and too busy. Fred Olsen runs a very smooth operation and when the inbound flight from Manchester was delayed and we had an extra day on the ship (what a hardship for us) they handled it extremely well and we were all kept informed and able to enjoy the extra day in Manaus. The treatments in the spa were amazing. I even tried to learn bridge. The games room down below with no windows was not ideal though. Read Less
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1 Helpful Vote
Sail Date: January 2019
This was our first Fred Olsen cruise, and may well not be our last. Braemar is a comfortable ship, an ideal size and much more attractive than the blocks of flats next door! We flew to Barbados, and cruised various islands before returning ... Read More
This was our first Fred Olsen cruise, and may well not be our last. Braemar is a comfortable ship, an ideal size and much more attractive than the blocks of flats next door! We flew to Barbados, and cruised various islands before returning to Barbados 2 weeks later. The staff were very pleasant, but not 'over friendly' as if seeking tips. We loved our cabin, 7005 balcony suite. Plenty of room, and great to have our balcony. Our cabin was comfortable and quiet. Meals were good, we enjoyed the Thistle restaurant for dinner, and palms for lunch. I have a mobility scooter, and it was easy to use around the ship. The crew were extremely helpful, especially helping us get it on and off the ship. It was a shame that we saw nothing of the captain or senior officers during the cruise. We were first sitting, and for the 2 captain's cocktail parties we were leaving port. The captain did not make himself known around the ship - a shame. We did ask at the start of the cruise if we could have a bridge tour - this only happened after 2 reminders and while we were in port - disappointing. The 3 ladies on shore tours were excellent. Really helpful in making sure I whether I could use my scooter and making arrangements for me when I could. We were disappointed with the entertainment in the Neptune Lounge. The stage is right on top of the front row of the audience - far too close. The entertainment was mixed, the Braemar entertainers were good, but too much unecessary dancing! We had the drinks package as part of our deal - we certainly wouldn't pay for it. Poor quality whisky and gin - you had to pay extra for 'premium' drinks - Bells and Gordons should not be premium. The wine was limited but ok, but you had to pay for liqueurs and spirits. We booked a few shore excursions. The Curacao semi submersible was great - so many fish. Bonaire island tour good, Tortola island tour and boat trip left us wanting to see more of the island. The St Kitts railway was just wonderful - plenty of rum punch and pina colada and a choir! Dominica whale and dolphin watching was very successful. Our main disappointment was Grand Turk. A very dull island, the highlight was 2 cute baby donkeys. Did we really want to be shown the landfill site in the centre of the island? Overall, we thoroughly enjoyed our cruise and came back with many happy memories and loads of photos! Read Less
4 Helpful Votes
Sail Date: January 2019
This was our 4th cruise on Braemar, and our 5th with Fred Olsen. I have already written to the company about some of their policies (fixed dining, tipping policy, 'confiscation' of alcohol brought onboard, drinks package etc) but ... Read More
This was our 4th cruise on Braemar, and our 5th with Fred Olsen. I have already written to the company about some of their policies (fixed dining, tipping policy, 'confiscation' of alcohol brought onboard, drinks package etc) but as far as the cruise itself was concerned, we found it to be most enjoyable. We appreciated the changes made during the 2017 refit, even those in the Neptune lounge --- the new seating at least creates a little more room--- and we enjoyed a very nice meal in 'The Grill', though the additional charge for it was excessive. We had an excellent Cruise Director in Nick Cosslett, who showed that he also had a singing voice to match those of the 'professionals' on board, and the entertainment programme included Micky Zany, guaranteed to enliven a half-dead 2nd sitting audience! We were blessed with near-perfect weather so we could enjoy all the many deck spaces on Braemar. Food and service had greatly improved in the Grampian Restaurant since our last cruise in May 2017, and we enjoyed the lunchtime Fish and Chips on the Pool Deck. Braemar is still a very good-looking ship with its accessible bow and the split-deck stern which lends itself to great sailaway parties, greatly preferable to the enormous 'floating blocks of flats' moored alongside. If 'Fred' changes and makes its cruises far more inclusive we'll look forward to coming back again. Read Less
4 Helpful Votes
Sail Date: December 2018
I have to praise Fred Olsen for handling the problem with the drones at Gatwick so well. With NO notice they arranged transport to Manchester where unfortunately the crew ran out of hours so we were put up overnight (and big shout out ... Read More
I have to praise Fred Olsen for handling the problem with the drones at Gatwick so well. With NO notice they arranged transport to Manchester where unfortunately the crew ran out of hours so we were put up overnight (and big shout out to the Last Drop Inn in Bolton will def go back at a happier time - fabulous breakfast and staff!) then flew out arriving a day late. What the previous reviewer didn't mention was that Fred Olsen - without any request - reimbursed a 14th of the cost of our cruise. They didn't have to and IT WASN'T THEIR FAULT but they still did this which I thought was incredibly generous. That wasn't a pleasant start to the holiday, yes we all acknowledge that but you have to chalk that up to experience and set off to enjoy your holiday. Overall I really enjoyed the holiday; yes I had a truly wonderful cabin with a huge balcony which I loved and was kept tip top by Maic the fabulous cabin attendant. The food was very good and mostly the service was good. I was disappointed that we didn't visit Grand Turk (and was rather shocked that the Hotel Manager's wife and children were on board and clearly (and noisily) enjoying the pool and jacuzzi) I would suggest that the more gregarious people enjoyed the Christmas festivities the most. I'm looking forward to my next cruise on the lovely Braemar but AFTER Christmas next time! Read Less
6 Helpful Votes
Sail Date: December 2018
We have always wanted to spend Christmas cruising the Caribbean and decided to go with Fred Olsen on the Braemar on the 20th December 2018. This was the biggest mistake we have ever made. The cruise started badly due to the drone fiasco at ... Read More
We have always wanted to spend Christmas cruising the Caribbean and decided to go with Fred Olsen on the Braemar on the 20th December 2018. This was the biggest mistake we have ever made. The cruise started badly due to the drone fiasco at Gatwick. It took two days to get to Barbados where we were due to board the ship. We were all day at Gatwick and then was forced to travel to Manchester by coach, which took five hours, where we were supposed to catch a plane to Barbados. When we arrived at Manchester there was no pilot to fly the plane which was loaded with our luggage. We were force to retrieve our luggage because we would not be flying that evening. We underwent the worst treatment imaginable from the security staff at Manchester airport who showed no empathy and treated us like criminals. We had to pass through security a total of three times being searched every time. We were given a cheap hotel to spend the night and no food was provided. We did not arrive on the Braemar until the evening of the following day. Thereby we lost two days of our cruise. Most of this was not Fred Olsen’s fault but it laid the foundation of what I can only describe as a nightmare beginning. The ventilation in the cabins was appalling. You were either too hot or too cold. A cheap duvet to cover you. The food started out good and then deteriorated rapidly. It was either too salty or overcooked. There was an outbreak of the coughing virus and they tried to cover it up. I was ill for the last week of the cruise. Wherever you sat someone was either coughing, sneezing or spluttering. The entertainment was recycled. They had three main artist, a comedian, a singer and a violinist. They used the three of them regularly throughout the cruise. We were supposed to go to The Grand Turk but the captain claimed that due to poor weather it was not safe to go there. He then announced that we would be going to Santo Domingo the capital of Dominica Republic instead. At the same time it was rumoured that one of the senior manager’s wife had recently given birth to a baby and lives with her other children in Santo Domingo. It was rumoured that he had not seen his new baby. When we arrived at Santo Domingo the wife and their new baby plus their other children came aboard and the children were seen playing in the ship’s swimming pool. Make of this what you will. Many guests commented on this and like me felt we had been deceived. We were so looking forward to snorkeling in the Grand Turk and a three hour tour of Santo Domingo which in my opinion is a hovel, was a poor substitute. I did not spend a fortune to eat poor food, pay a fortune for intermittent WiFi at a cost of £26 an hour, use a small swimming pool filled with sea water, have elderly people who are obviously unable to care for themselves being let lose on excursions which were totally unsuitable for them ( Hato Caves ) just to get their money and to go down with a severe viral cough. When I got home I saw a medic and the viral cough had developed into a chest infection. I am now very poorly and on antibiotics. This is the first time I have been on a Fred Olsen cruise and it will be my last. If you have high standards steer clear of this second rate cruise company whose apparent aim is to save money wherever they can by cutting standards. Never again. Read Less
7 Helpful Votes
Sail Date: December 2018
This was our first Fred. Olsen experience, a repositioning cruise from Southampton to Barbados ending just before Christmas. Perhaps it was for that reason that the ship was only 2/3 full. We had picked just the right time to get caught up ... Read More
This was our first Fred. Olsen experience, a repositioning cruise from Southampton to Barbados ending just before Christmas. Perhaps it was for that reason that the ship was only 2/3 full. We had picked just the right time to get caught up in the Gatwick drone chaos - but we anticipate. Read on for The Case of the Disgruntled Bridegroom. The deck plans for Braemar show no facilities for children or teens. This was rather a plus point as we are both in our early 70s and like a quiet life, but it was a bit startling to discover within a very few hours that the ship was essentially a floating old folks' home. We were well on the youthful end of the spectrum. Interestingly, there was a surprising number of singles. Embarkation was totally painless: 20 minutes after arriving, both we and the cases were in the cabin. This was pretty basic (hand wash dispenser, 2-in-1 in the shower is as much as you get in the bathroom) and at the lower end of the range for space, but clean and perfectly adequate. The food was excellent. We've cruised with half a dozen other lines and this was the best we've ever had. It's fixed time dining only in the Thistle and Grampian restaurants, there is also the Palms buffet which we used infrequently. The service from the staff was as attentive and efficient as we've had anywhere - there was the occasional misunderstanding but you can get that with any line. Another first-class aspect was the ship's song-and-dance team - only 4 singers and 4 dancers, but they had people on their feet applauding with a Queen-themed evening. We took 3 ship's tours and they were a bit of a curate's egg: the basic coach tour of Lisbon was just not particularly interesting; at St Maarten, Someone Had Blundered - it took us an hour to get the mile to a beach bar because the water-taxi we were promised didn't start till noon on Sunday; on the other hand, the St Kitts Scenic Railway was a great experience. Having given the basic facts, let's turn to the overall experience, and it seemed to us that Fred. Olsen inhabit a faintly surreal alternative universe that gave a unique flavour to the cruise: - we found tea-making facilities in the cabin - but they live in the wardrobe; - the cabin TV information system was a delight. When we boarded (Monday) it was showing the activity programme for last Thursday; the ship locator shows either the entire world, a patch of blue about 20 miles across or (apparently) a line of buoys in the Amazon or River Plate. Ship's time and TV time are not always the same thing. - dining in Thistle when the ship is manoeuvring in port is an experience not to be missed: the engines thunder, everything shakes, the glass and cutlery chink and rattle. Shut your eyes and pretend you're Jim Lovell taking off in Apollo 13. - if you want to change table or sitting, they will CHARGE YOU (if you're Anchor class, viz. you've got a cheap deal). - whatever you do, watch the video on how to put disembarkation labels on your cases BEFORE trying to do it yourself. I could go on. The fact remains, we had a thoroughly enjoyable cruise: the weather and seas were good, there were plenty of sunbeds, I put on 6lb ... With disembarkation, they rose to the occasion. Half the guests were due to fly back to Gatwick, but couldn't because the outcoming flight was cancelled thanks to drones. We were given reallocated cabins for an extra night on board. The empty cabin we were allocated had wedding bells and a Do Not Disturb sign ready for the arriving couple. The trouble was, they were already in residence when we tried to get in ... Someone Else Had Blundered. They got us away effectively 24 hours late, and I think they handled it as well as anyone could reasonably expect. Not an enjoyable experience but not their fault. One last point about the flight back: apparently Fred. Olsen charter a Thomas Cook Airbus. As one can, I went on the TC website and paid for extra legroom seats. Apparently they take no notice of this because the boarding passes we were given were for quite different, standard, seats. However, all's well that ends well: we raised this with the cabin staff and they put us in 2 spare Premium seats. Had the flight been full, though ... worth thinking about. A good trip. Would we go again? Definitely. Read Less
3 Helpful Votes
Sail Date: December 2018
I had only been on one cruise previously. It was on Braemar and I enjoyed it so much that I decided I would go on Braemar again in December. The destination wasn't important. It was the Carribean and it was a wonderful experience. ... Read More
I had only been on one cruise previously. It was on Braemar and I enjoyed it so much that I decided I would go on Braemar again in December. The destination wasn't important. It was the Carribean and it was a wonderful experience. The most important thing in my opinion was the wonderful staff and the great food on the Braemar. Entertainment was good - but wouldn't be really important to me. The lovely staff and the great people I met on Braemar was amazing. One thing which really impressed me about Fred Olsen was the way they dealt with the problem of Gatwick airport being closed. I took the Farewell Barbados tour on the last day of my holiday, December 20. It left us off at the airport. When it was discovered that Gatwick was closed we were transferred back to the ship, given our original cabins, dinner, breakfast and lunch the next day before being returned to the airport. They could easily have left us at the airport the previous evening. Needless to say we were all so very grateful. So thanks Fred Olsen! Read Less
Sail Date: November 2018
Chose this cruise for a last bit of sun before the winter. We had previously been on the Braemar and really liked the fact that it is a small ship with an intimate feel. It was incredibly good value and I wanted to work with the fitness ... Read More
Chose this cruise for a last bit of sun before the winter. We had previously been on the Braemar and really liked the fact that it is a small ship with an intimate feel. It was incredibly good value and I wanted to work with the fitness instructor, Pat who is the best yoga teacher I have encountered again. Having now been on the Boudicca as well, the layout of the Braemar works far better. It is logical and has an intimate feel, although some of the decor is starting to look a little tired. Embarkation was very quick. Picked up key card and walked straight on. Although we arrived quite late the restaurant was still open with hot food available. The general service, activities and port excursions were all good, and the room, though on the small side was comfortable, however I spent very little time in it other than to sleep! There were a few surprises I did not expect that made this the best cruise experience I have had. Firstly Fred Olsen appointed a new executive chef and the same food went from mediocre to superb compared with the previous trip on Braemar I had in August. Secondly my companion and I found friends on board with whom we had a greatest laugh ever. Lastly the quality of the music and humour provided by Brendan Kidulis, the musician in the Morning Light Pub made it a truly enjoyable experience. A shame the shows weren't of the same standard, however. We enjoyed all the port visits. We chose not to do many tours as the Canary stopovers were all to accessible interesting towns. They one we did do was whale watching on Tenerife which was fantastic. The Cape Verde islands were a fascinating snapshot of Africa and very different from the Canaries. Can't imagine why they have 'green' in the name - brown and windy was more accurate. The overall experience was great, the service superb, and I would not hesitate to book another cruise on the Braemar. Read Less
6 Helpful Votes
Sail Date: November 2018
The background for choosing this cruise, was a family bereavement. The purpose was to have a relaxing cruise to somewhere new. The Braemar cruise of "cruising the Seine" to Rouen then down to Honfluer, prior to return to ... Read More
The background for choosing this cruise, was a family bereavement. The purpose was to have a relaxing cruise to somewhere new. The Braemar cruise of "cruising the Seine" to Rouen then down to Honfluer, prior to return to Southampton, we thought would fit the bill. How wrong can you be. We booked via a travel agent, a suite on a guarantee bases at what we thought was a good price, then came the extras, 1st sitting and a drinks package. The requirement of a table for 2 we were told would have to arranged with the Maitre d' once on board. It was only after the booking was made I was informed we were on Anchor grade by Olsen. The luggage labels arrived 2 weeks prior to embarkation day, allocated 7008, port side near the bridge. Then 2 days before the cruise Olsen sent blank luggage labels, with no covering letter to explain why. On the booking in at Southampton we were told our cabin was one of several that were being refurbished in that area. Suite 7002 was our new suite allocation, which turned out to be a large sitting area with a small windowless bedroom. We were moved next door to a cabin with twin beds. But adjacent to the suites [including 7008] being refurbished. Dinner was the 1st sitting in the Grampian restaurant, and this started the nightmare. On entering the Grampian no Maitre d' to show us to a table, so we sat down at a table for 2 , only to be told you can't sit there. After handing my cabin card to the staff four times, I was told we were not on "the manifest". We were then put on a table for 6.The staff were not properly trained. When asked what was the fish of the day, he did not know and came back later to say it was Catfish. The house Pinot wine was corked, and declined and were informed it could not be, as it was a new bottle. After a plain uneaten main dish, we went to the rather nice bar for a nightcap, before we went back to the suite. The suite had a large bedroom come lounge area and what looked like a large balcony. I say looked because possibly of the adjacent refurbishing it was locked. The bathroom was tiny and for me, a 6 footer too small a toilet and shower. The shower was useless no pressure. The mattresses were hard and the pillows too soft, I like it the other was round. Sleep was not forthcoming the hardness of the mattress and poor air quality prevented a relaxed sleep. Next day we asked why we were treated so badly in the Grampian at diner. To be told that as we were on on Anchor fares we were not entitled to have pre-allocated table and that our table number would be in the cabin, but was not. No did we know beforehand this was the procedure. I explained that the reason we declined a large table was my partner did not want to have to go through the questioning of " how many children etc." The main dinning room had a table which we could have for diner for 2. This turned out to be by the entrance with the only outlook onto the table for disabled. Too depressing and declined. Diner for the next 4 nights was in the Palm canteen. At least we had a table for 2. The "Palm" had the worst food of the cruise. The only good point for me was the cheese. We also had to pay extra for a decent wine. The best meals were breakfast, good if you like bacon eggs and potatoes. Not good if you want anything but melon as a healthy start to the day, where was the Strawberries, Raspberries and blueberries etc? We never saw the usual cruise dishes of Lobster, Steak or fresh fish such as Salmon. To provide some interest we would dine in the ports for lunch, the L'Alcyone in Honfluer is worth a visit. To finish the cruise, the sea on way back to Southampton was a little rocky, but what kept us awake was the continual banging of the wardrobe doors swinging open and closing. I have gone into great detail on why it was a very disappointing.. Perhaps I was expecting more and was comparing to the 4,5 and 6* cruises we have enjoyed over the years., but I would grade the ship 2* max. Poor accommodation, uncomfortable bed, poor shower. Poor dinning, cheap and limited menus, making in my judgement a not successful cruise experience, and certainly not worth the over £360 per day for the suite. Read Less
Braemar Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 2.0 0.0
Shore Excursion 5.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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