Norwegian Star Cruise Reviews

I chose this cruise due to its itinerary that would sail from Iceland to Greenland. We did not visit one port of call in Iceland and two ports in Greenland to weather conditions. Norwegian Cruise Line should be well aware of the weather conditions in these areas of the world. If the weather conditions do not allow visit of these ports even during the summer Norwegian should not plan these ...

6 ports scheduled 3 cancelled 2 more added plus fjord sail All additional adds were cancelled due to weather. Crew worked hard but the line is lacking in so many ways. Norwegian should have a good handle on operations in thr region. Ports were mostly tenders. And very few shore excursions. They sent out a memo advising that the tour guides did not have a strong command of the ...

This felt like a Groundhog Day cruise that never was. The intended cruise itinerary was 3 Iceland and 3 Greenland ports, with 1 tender in total. We phoned Norwegian in advance and they insisted that there was only 1 tender, even though our quick research online indicated that there were definitely 4 tender ports with this itinerary. This matters to people who are disabled, elderly, or simply ...

We booked this cruise as a large group with my family and unfortunately all of us had the same horrible experience. Our cruise was supposed to go to Iceland and Greenland and we only were able to make two of the Iceland stops and one (the smallest) of the Greenland stops. The remainder of the stops were cancelled due to sea ice (that other ships were going through without issue). Guests on the ...

We have used ncl before and we were very satisfied. this trip was a nightmare. we book our insurance, flights, and cruise with ncl. It started out bad with a flight delay causing us to miss our tour and pick up in reykjavik. it was less than 24 hours when i called the tour operator and was told we would not be able to refund our money. i thought i could submit it to my ncl insurance but ...

NCL accepted a flight change from United arriving the day after embarkation and did not inform me. called the emergency hotline many times, and gave misinformation many times. did not inform the ship I would arrive late. once I caught up to the ship on day 3 in Akureyri - I was told there would be a safety talk, nothing after that statement. my luggage did not arrive until day 4 in Isafjordur. I ...

Cruised with my sister and was excited to visit both Iceland and Greenland. Flew in two days earlier and explored Reykjavik before start of cruise. First time sailing platinum, enjoyed the extra perks. Ship was full but was able to find quiet places. Spice H2O was nice, has 2 hot tubs plus really comfortable seating. Buying the thermal spa pass was well worth it. It was a great place to relax. ...

I had a great trip overall. The crew, fellow passengers, and destination made the investment a win The interest free payments also helped, and I thought that was a great option provided by NCL. The ship's crew was friendly, and the solo traveler activities were enjoyable. The atmosphere for solo travelers allowed people of all ages to hang out together organically and have a great time, regardless ...

First time to the Arctic and we highly recommend it. This ship was very clean and the staff were fantastic! Lack of communication when we had a shuttle into town available. Some were free, others were $20. Ricco and Jeffrey from the Gatsby bar were so friendly and engaging. This is the 2nd time on the Star and it does not disappoint. Performers did not offer two shows a night. The ...

This was a return to cruising after a few years, and it certainly won't be as long before the next! Cruised on the Star from Tromso to Reykjavik, and loved it. Food: always subjective, but thoroughly enjoyed Versailles MDR and the options offered there. Actually ate there a lot more than anticipated, as the buffet was so rammed at breakfast in particular. The crowdedness of the buffet was ...