1 Helpful Vote
Sail Date: July 2018
Was interested in the ports-had heard croatia was beautiful-didn't disappoint. Greece (Athens) was disappointing as there were 5 cruise ships in port at same time-appt 15,000 cruisers plus local visitors all trying to see the acropolis at ... Read More
Was interested in the ports-had heard croatia was beautiful-didn't disappoint. Greece (Athens) was disappointing as there were 5 cruise ships in port at same time-appt 15,000 cruisers plus local visitors all trying to see the acropolis at same time-didn't happen with fear of not getting back to boat in time. Do NOT do the On/Off bus tour as you don't have time to get off at the stops and make it back in time-bus line(Grayline) was very unorganized in trying to get passengers where they wanted to go. If you want to see the acropolis-do an organized tour-not on your own. Book early, the excursions on boat do fill up. The KRKA National park in Split, Croatia was beautiful. Waterfalls everywhere. Very cold water to swim in but very lovely! Really enjoyed this excursion. We were on the cruise for 4th of July and we did enjoy the ship acknowledging Independemce day for the USA! I really enjoyed this. Ship did have easy process getting on/off boat even in port with no real "backups" waiting to get off or back on. Enjoyed the cruise staff celebrating us back from excursion at the last port with singing and dancing-that was nice! Took the cruise to celebrate our 25th wedding anniversary. Just an OK cruise but not our favorite! Read Less
Sail Date: July 2018
For our 40th Anniversary we decided to fly into Venice a couple of days early to acclimate before the cruise. NCL handled our pre-cruise hotel in the quaint village of Quarto d'Antonio a short 29 minute train ride into Venice. ... Read More
For our 40th Anniversary we decided to fly into Venice a couple of days early to acclimate before the cruise. NCL handled our pre-cruise hotel in the quaint village of Quarto d'Antonio a short 29 minute train ride into Venice. Additionally, we were transported to the pier on the day of the cruise. Embarkation was a breeze. Ups and downs: Ups: the specialty restaurants were very good. Down: We were not happy with the service in the Versaille Dining Room. Our table was by the wiater's station and we watched as their confusion unfolded. The service was bad. We saw our waiter actually take bread from two used baskets and created a new one for us. Not exactly sanitary. Ups: The Dalmation Coast is breathtaking in its green space and majestic peaks. It was hard to believe that this area that had suffered from war in the ninety's and rebounded back. Down: Our tour and tour guide in Kotor was sub-par with a clue. She promised to have everybody back to the ship by 2:30pm. Only problem the ship was scheduled to depart at 2pm. When she was told her response was "oh, okay!" Ups: Her crew was the best. The Star was a well-kept but was starting to show her age; but stil, she was a grand lady to cruise on. Read Less
3 Helpful Votes
Sail Date: June 2018
Overall I thought this was a great cruise. I picked it for the itinerary and the cost, and was very happy with the choice. This was my 4th cruise; others who cruise more often say this is a smaller ship but I loved it. It had a small ... Read More
Overall I thought this was a great cruise. I picked it for the itinerary and the cost, and was very happy with the choice. This was my 4th cruise; others who cruise more often say this is a smaller ship but I loved it. It had a small town feel, where you run into other people you've met throughout the cruise, yet there was still plenty to do. I enjoyed the casino and really liked most of the dealers - very friendly and fun to talk to. Our cabin was great (an exterior cabin with a window, no balcony); all cruise cabins are small but this was perfectly fine for 2 people. The steward was very attentive; overall I thought the service on this ship was fantastic (a few minor exceptions not worth talking about). The embarkation and disembarkation were both very smooth; best I've seen. This ship couldn't stop at Mykonos for the weather, but the captain substituted Pireaus (near Athens) and I was very happy with that. Kotor was absoloutely fantastic, alhtough there's no need to do the excursion if you want to hike to the top of the city walls - just do it on your own. (Someone in our group had asthsma, so I'm not sure why they signed up for this excursion, and the tour guide must have walked her back - we ended up going to the top on our own anyway and never saw him again. I reported this at the Excursion deck and they didn't offer even a partial refund; said it was the first they'd heard of it.) Again, that was relatively minor as we had a nice day. Santorini was lovely, although it took a long time to tender off the ship so we had a limited time there. Dubrovnik was fabulous - we did the Game of Thrones tour which my 23-year-old son LOVED and so did I even though I don't watch the show. Speaking of my son, the Star had a program for 18- to 25-year olds to meet on their own at the bar each night, and that worked out great. My son met lots of friends and had people his age to hang out with every night after dinner while I went to shows or the casino or whatever. The dining was great. We originally had reservations for a specialty restuarant one night, but cancelled our reservations because the 'free' (included) options were fine. There was only one night we couldn't get into our first choice because it was ful, even though we got there only minutes after they opened. It looked like part of the restaurant was partitioned off for a private event. Read Less
Sail Date: June 2018
I chose this cruise because of the itinerary and the reviews were better than the other options. I am happy for my choice. The cabin was just perfect for us. The food was fabulous. I would suggest more variety and daily changes to the ... Read More
I chose this cruise because of the itinerary and the reviews were better than the other options. I am happy for my choice. The cabin was just perfect for us. The food was fabulous. I would suggest more variety and daily changes to the breakfast buffet but it was sufficient. Excellent drinks and wings at O'Shaheens. Mojitos were great at the Mojito bar. Yum! The white hot party was surreal and unforgettable. We loved Shimy the singer at the Stardust as well as dancing at Bliss. The beds in the cabin were sooo comfortable. Sail away from Venice was unforgettable. Loved Versailles restaurant. Our cabin steward Francis was wonderful. Service was usually excellent. My son and his girlfriend were first-time cruisers and LOVED the experience. We were sad to leave the NCL Star. The crew works very hard and the ship, recently reconditioned, was in great shape. No real complaints at all. Loved it! Read Less
Sail Date: June 2018
GOOD PARTS: Crew staff attentive and quick to serve: English above average: Clean rooms : Pool police worked hard to keep order in pool area which provided a good experience. Drink wait at bars: very good. Rooms were nice enough and very ... Read More
GOOD PARTS: Crew staff attentive and quick to serve: English above average: Clean rooms : Pool police worked hard to keep order in pool area which provided a good experience. Drink wait at bars: very good. Rooms were nice enough and very quiet. FAIR PARTS: Public Announcement system: Useless: They need to fix this or add some digital boards to read. Buffet average at best: Same food stuff almost everyday. Don't take this personally but the dress code is getting pretty ugly. T-Shirts, flip flops with offensive language on them and shorts are becoming the norm in specialty food areas....... Not a place to feel special anymore. Oh well it is free style cruising, I get it...but really..... Entertainment was OK: not special ...... Getting around ship was easy enough and it never felt crowded. My dining was only at specialty food areas, and it was good. A decent cruise for the Money and area Read Less
3 Helpful Votes
Sail Date: June 2018
People need to know that the ship is amazing and it is filled with staff that truly cares about the members of the cruise. The ship is very nice and clean. When you walk in to restaurants or just boarding the ship, they spray your hands ... Read More
People need to know that the ship is amazing and it is filled with staff that truly cares about the members of the cruise. The ship is very nice and clean. When you walk in to restaurants or just boarding the ship, they spray your hands with hand cleanser. The cabins are very nice. They are cleaned both in the morning and in the afternoon. The towels are replaced, the beds are cleaner, and garbages are taken out. The cabin is very clean and you have a variety of different rooms. At night, they have outstanding restaurants. There are many different styles of food. If you want sushi, get some sushi. If u want a fancy steakhouse, go get some. Or, if you even want dinner to your room, go get some. Also, there is a buffet for all meals of the day. First, there is a breakfast buffet until 11. Then, they close and re-open at 12 for lunch. Lunch lasts a while, until in opens for dinner. After dinner, you can go to an amazing show. These shows can be singers, dancers, and even magicians. These people are so talented and put on a great show. They have two shows, one at 7:30pm and one at 9:30. They have a great line of activities for both adults and for kids. They have a list outside in the hallways and they give you a program that includes the activities aswell. Now, onto the service. The service is absolutely fantastic at both restaurants and to the room. Everyone is just one fall away with anything you need. If you ran out of towels, there will be someone at the door quickly. I would definitely go again! Great job NCL! Read Less
1 Helpful Vote
Sail Date: June 2018
We've always wanted to visit the Greek Isles and Croatia, so when this cruise came up, we splurged. We thought NCL would be a little higher class and we'd get all we hoped for. We got two penthouse suites, one for me and my husband, the ... Read More
We've always wanted to visit the Greek Isles and Croatia, so when this cruise came up, we splurged. We thought NCL would be a little higher class and we'd get all we hoped for. We got two penthouse suites, one for me and my husband, the other for my mother and two adult children (23 and 26) and went all out! It was expensive, but once in a life time, right? We spent three days in Venice before boarding, renting an apartment. It was wonderful! Because we were VIP, we embarked immediately and got to eat in the steakhouse (no buffet for us) or long lines. That was fantastic! We were off to an amazing start! Our room was spacious, balcony a good size for a ship and the bathroom and walk-in closet better than we expected. We were excited about the espresso machine in our room until we realized it only had decaf coffee and were informed there'd be no regular coffee available this cruise? We're BIG coffee drinkers, so this was a blow. So, we never got to use the cool machine, instead, had to order a pot of coffee each morning which we were charged extra for. Each day, food was delivered as a snack, which would have been special if it was actually edible. This brings me to the food aboard the Star. It was terrible! We tried every restaurant, including the specialty dining, each time, hoping this would be the night we had a great dinner, only to be disappointed. My steak at the Aqua was literally inedible. I took two bites and pushed it away. Potatoes undercooked or cold, bad cuts of beef, canned sauce, bland food, even my eggs benedict was screwed up - the eggs were solid (not runny). The quality of food was similar to a college dorm or a hospital cafeteria. The shore excursions were bad, unless you like being herded like cattle with headsets. By the third port, I hired a private guide because I couldn't take it anymore (best thing I did). On our day at sea, a kid pooped in the pool! So it had to be drained! Yes, it was a Caddy Shack experience! Yes, it was gross and it ruined the day. PS there is NO kid pool, so if you want to relax, you're out of luck. You're suck with hot tubs jammed with kids, kids splashing, screaming, kicking and crawling all over the place. The music was so loud you couldn't carry on a conversation or listen to an audiobook. And the bands played the same set everyday. If you like Journey, and bad 80's covers, you're in luck. If not, suffer through it and hope you don't want to speak to another human all day while enjoying the sun. Lastly, we could not anchor in Croatia due to waves. It was the one port we wanted to go to and the entire reason we booked the trip and it was missed. Kotor was awful, don't bother getting off ship - you'll be accosted by over aggressive drivers and sales (con) man, possible pick pockets, and the town is not worth it. The climb to the fortress is so treacherous that many won't be able to do it. I felt very uncomfortable and only spent about 45 minutes before hurrying back to the tender. NCL needs to make sure amenities in suites are working and up to stands, the food needs to greatly improve, and there needs to be a kids only or an adult only pool or run the risk of being dubbed the 'poop cruise' as we called it. Re-consider extended time in Croatia, since this is the 'hot spot' and ditch Kotor all together. Santorini has up to 7 cruise ships in port at the same time, which is a nightmare given it has one cable car. It makes for a miserable experience in an incredible destination. Also, be aware public restrooms in Santorini are few and far between and if you're lucky enough to find one, it will cost $0.50 euros to use one - hope you have change or find a quiet corner. At this time, I would not go on another cruise or NCL if this is the standard. It was a lot of money for crap food, crowds and terrible pool experience. I'd rather book an apartment or suite at a seaside resort at the destinations I want to see and enjoy the towns and local foods when the ships are not in port. Overall we were very disappointed, enough so, I had to write a review. Read Less
7 Helpful Votes
Sail Date: June 2018
I’m writing this to pre-warn any passengers in the immediate future who may get cabins 10618 through 10612. We have suffered a week of badly interrupted sleep due to some short of night time mechanical failure above our cabin ... Read More
I’m writing this to pre-warn any passengers in the immediate future who may get cabins 10618 through 10612. We have suffered a week of badly interrupted sleep due to some short of night time mechanical failure above our cabin (10616). This lasted from several minutes to several hours every night, and was so loud as to interrupt sleep. Our neighbours suffered similar. We’ve disembarked exhausted. It was logged with guest relations every time but it was never addressed. We were offered no alternatives other than two bottles of red wine and $100 on board credit. We were told there had been no previous complaints. If you get any of these cabins, suffer the same and are told there’s been no complaints, they’re lying. On one occasion, a particular guest relations officer who obviously didn’t understand the meaning of his title told my wife to keep quiet and then engaged her in a staring out contest. (Name available on request.) A colleague apologised for his attitude and we never saw him on the desk again. Other issues: The speciality dining is oversold so unless you’ve used up your allowance by mid week or have bookings confirmed for the second half, you can’t get in anywhere from about three days out. Hence it’s a value you can’t then realise. The cabin bathrooms are the smallest we’ve experience (13 cruises now), and the toilet too small for a tall man. Positives: With one obvious exception the staff are great. The basic drinks package is great value. The terraced sunbathing over the pool definitely alleviated the usual scramble for beds. The tv worked very well. Summary: Of our twelve previous cruises over six different brands, we’d looked back on the Norwegian Jade as our best time per £ spent so far. Not the best cruise but the best return. The Norwegian Star somehow managed to attain the status of our worst, on what was a very similar itinerary. It’s a ship that definitely has problems. Read Less
Sail Date: June 2018
Cruise left Venice June 10 for the Greek Islands, Montenegro and Dubrovnik, 7 day. Stayed in Cabin 5135 IE Got to the Venice port very early (9 am) left luggage and went off to explore Venice. Walked to the People Mover (8 minutes) took ... Read More
Cruise left Venice June 10 for the Greek Islands, Montenegro and Dubrovnik, 7 day. Stayed in Cabin 5135 IE Got to the Venice port very early (9 am) left luggage and went off to explore Venice. Walked to the People Mover (8 minutes) took people Mover $2.50 Euro one way- takes 2 minutes. Dropped at basically the busstops of Venice Piazza Roma I believe. Returned to the ship at 3 pm and was checked in and in room by 330pm. Luggage came by 430. We had the drink package and prepaid tips included in our rate which I booked almost a year in advance so I think I had a good price. We had an inside room on deck 5 aft. It looked to be under the dining room but it was quiet which a few loud sounds which I think were trolley's moving across the floor once and while. I did bid $75-100 each for a balcony upgrade but did not get it. It ended up fine as it was a great cabin. Awesome Steward too!! I thought the food on this cruise was one of the best I have had. Excellent. Only ate at the sushi (pay) restaurant. The rest of the time the buffet, Aqua and Venetian (I think-only once). The entertainment was sub par. I wish they had comedy. The cruise director was non existent but when he was around, he was very funny. Just wished i would of seen him more and there were more events on the sea day on the pool deck. The drinks were great as usual. Sometimes the staff is sparse but this cruise, i thought the staff / drink service was okay- not great but acceptable. I did go to one spin class which I thought was good. I was surprised there were not more people. It does cost $12 but those fitness instructors work hard. Also,we used the spa for pedicures which were nice. They do really try to upset which was a bit frustrating as you are trying to relax. The only issue I had was a couple of the nights, the wait staff in the dining room were very unhappy. The last night though, the gal was terrific. The ports were great!! Wished it was longer in Santorini. We had 4 ships in port that day and it was a zoo.. TOOO MANY PEOPLE... Take a look at your cruise and see how many ships. I would not go there again with so many people. It was crazy shoulder to shoulder. Also, get in line very early for the tenders. I thought I was early. I was 20 min before the line opened and I ended up with shuttle 8. It took about an hour and a bit to get off the ship with that tender. Overall, great cruise. Wish the entertainment was better and a bit more to do on the ship but I pick for the ports and was not disappointed. Read Less
1 Helpful Vote
Sail Date: June 2018
Venice was a fantastic starting point. We arrived early and spent 2 days there enjoying the walkability of the city, the relaxed pace and especially the ride on a gondola. Embarkation and Disembarkation went very smoothly. Our large ... Read More
Venice was a fantastic starting point. We arrived early and spent 2 days there enjoying the walkability of the city, the relaxed pace and especially the ride on a gondola. Embarkation and Disembarkation went very smoothly. Our large cabin had a partially obstructed view, which did not deter at all from our enjoyment at seeing the coastal views, though we were on deck as much as possible anyway. The food was excellent and we had chosen the fine dining option, (reservations required) but after a late night meal, and some difficulty sleeping, we decided against using up our final late night meal. The alternative Versailles was a wonderful restaurant with great variety on the menu and attentive service. We would not choose the fine dining option in future if a ship has a such a restaurant. We enjoyed the shore excursions offered by the ship but in Corfu, our tour was cut short considerably by waiting at the ship for an earlier tour to depart the ship and the presence of too many other ships also in the harbour. In future, we hope to take a such a cruise earlier in the season. Read Less
Norwegian Star Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 3.7
Entertainment 4.0 3.8
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.7
Enrichment 2.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.7
Rates 4.0 4.0

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