Ship is badly in need of an update and suffered numerous mechanical and scheduling issues on the 10 Night Spain/Portugal trip.
Staff did their best but seem to be significantly under-staffed compared to pre-Covid levels so service siffers. Persian Garden was only 25% operational and priority embarkation seems to be only available at beginning and end of cruise.
The cost of the Retreat is ...
Cruise had a great itinerary and we thought Celebrity was a step up from our traditional RCL cruises. The ship Infinity was in rough shape.
Cabin was noisy, we were woken many morning s at 6 am from crew making noise above us. AC and heat were difficult to control
Day 2 - The ship had severe problems with power on the 2nd day causing them to shut the ship down for about 6 hours for repair. ...
The cruise was meant to be a relaxing break and booked a Concierge cabin that was partially obscured.
On boarding we were left to our own devices, no assistance in finding our way to the cabin and when in the cabin no information on or where the welcome aboard lunch was being held. The concierge cabin was no different to other standard balcony cabins. The glass in the veranda had a crack ...
We chose this for the itinerary to see more of Spain and Portugal. Infinity is an older ship but we're ok with that. Staff were all excellent. Entertainment was mixed. Will Martin was the highlight and performed on two nights. The female violinist was good. We walked out of the male violinist. We also walked out of the magician/comedian who did old routines and wasn't funny. The entertainment crew ...
Itinerary made it worth going.
Have been on Infinity in the past, ( and other Celebrity ship's ) and we noted a drastic drop in menu standard at main dining room. The confirmed late dining had gone missing in the reservation, and we had to negotiate a bit to get a set table. Waiter service was inadequate. Each night we waited a very long time for everything. Shortage of staff or they are not ...
Having been on the Solstice class ships on four different cruises, nothing prepared us for this older kind of ship at full capacity! Okay, the ship is old, we expected that but the public places are well kept up and the food is fine too. However, the great aspects of a Celebrity cruise are missing, and the constant negatives of Celebrity are worse here than on the solstice class ships. I mention: ...
Infinity was the only ship visiting the ports we wanted to explore. It was a wonderful cruise to discover Spain and Portugal and much better than the train or flying. For an older ship, Infinity is still lovely! Yes - she needs to be refurbished - but I love the older style. Would hate to see them change to a sleek, modern decor. We stayed in a Celebrity Suite (which we loved) and enjoyed all ...
We chose this itinerary because we have a cousin that moved to Portugal. She joined us on the cruise with her husband. Thanks to the great app it was the easiest embarkation we’ve ever had. We downloaded our pass, picked a time, and got on very quickly. Our room attendant (balcony room), Dennis was extremely kind and helpful the entire cruise. Our room was always clean and if we needed anything he ...
We chose this cruise because of the dates/location required. Our inside cabin was just fine and saved a lot of money. One port was changed for another due to bad weather which was appreciated rather than another sea day. Lots of activities on the ship. We dont do the drinks or wifi package because of high price which I guess is normal on all cruises.
I was quite happy with the food but I always ...
The Celebrity Infinity is an older ship but is maintained well and the cleaning staff are first rate.
Stateroom: we had a prime oceanview cabin. We had a super bargain rate for an inside cabin including classic drinks, wifi and onboard credit, so we took the chance and bid for an upgrade which was accepted - $160 pp. Our room was kept spotless. The furnishings were a bit worn but clean. We had ...