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Celebrity Infinity Cruise Reviews

4.0 / 5.0
Editor Rating
1564 reviews
20 Awards
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Cruiser Rating
3.8
Average
1564 reviews
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Featured Review
Not the usual Celebrity Product
"Overall we had a wonderful cruise, but I can’t say it was a typical (I hope) Celebrity product. It was our first M class ship, and she is certainly looking tired but the staff keep her spotlessly clean. The..."Read More
Groovybusybee avatar

Groovybusybee

10+ Cruises

Age 50s

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1-10 of 1,564 Celebrity Infinity Cruise Reviews


Had a fabulous time!!

Review for Celebrity Infinity to Caribbean - Western

rlkleynen avatar

rlkleynen

2-5 Cruises

Age 60s

Even though our trip started under a Coronavirus cloud, we were able to make it just under the wire, with all of the cruise warnings. The Infinity did a wonderful job with near constant cleaning, Purell stations everywhere, temperature checks before boarding. We were able to get a great deal with perks in Aqua class and loved our cabin. Sure, you could tell in some areas that it is ready for a ...
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Sail Date: March 2020

Cabin Type: Aqua Class


Very poor service on a tired, dated ship

Review for Celebrity Infinity to Bahamas

never again - good lord avatar

never again - good lord

First Time Cruiser

Age 50s

Even upgrading to Aqua Class Didn't help. Room service didn't answer the phone!; Canyon Ranch spa was not near as advertised, it was dirty and smelly, and service was non-existent. Complaints wire answered with: You call room service and just let it ring: what do you expect when there's only one person answering the phone. Security procedures coming back onboard really killed the moment, ...
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Sail Date: March 2020

Cabin Type: Aqua Class


The staff was outstanding at least.

Review for Celebrity Infinity to Caribbean - Western

Jerseygirlinohio avatar

Jerseygirlinohio

6-10 Cruises

Age 60s

I chose this cruise to join friends. All the staff were outstanding! The cabin was okay. The beds, food and entertainment was awful. I truly believe they are purposely putting out tasteless dried out overcooked cold food on the buffet so you will pay for the restaurant dinners. The dining room food was a bit better even though I had to send a plate back and my friends had to send their steaks ...
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Sail Date: February 2020

Cabin Type: Inside Stateroom 9


Great Golden Girls Cruise

Review for Celebrity Infinity to Caribbean - Western

Auntieyram avatar

Auntieyram

10+ Cruises

Age 60s

Ship: The infinity is a beautiful ship even though she is an older ship. Kept in great shape and was very clean always. Great Captain too. Embarkation and disembarkation went very well. We were actually the first passengers on the ship due to wheel chair assistance boarding. Did not need wheel chair on the way off. Dining was really good. I totally recommend La petite Chef at Cuisine ...
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Sail Date: February 2020

Cabin Type: Deluxe Ocean View with Balcony 2B


It lives up to the Celebrity standard

Review for Celebrity Infinity to Caribbean - Western

ikeandtina avatar

ikeandtina

6-10 Cruises

Age 30s

We went on this cruise because we couldn't pass up a great deal. This was our first time in an Aqua Class stateroom. We have done a concierge class once and other times we choose veranda rooms. It was nice having the slightly larger shower, the slippers, 3 Celebrity bags and expanded room service. We had breakfast delivered once and enjoyed it on our veranda, but the food was meh. We never visited ...
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Sail Date: February 2020

Cabin Type: Aqua Class


Best experience of 2020

Review for Celebrity Infinity to Caribbean - Western

martinibar avatar

martinibar

10+ Cruises

Age 70s

Great amenity package. Love cruising with Celebrity. We are Elite and enjoyed our extra amenities. Staff was so gracious everywhere. Room steward, Elise was very attentive to our needs. Lewis, cruise director was very personable and approachable. Cabin was spacious and met our needs. Bathroom had good counter space. Shower had a curtain but did not press against the body while showering. ...
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Sail Date: February 2020

Cabin Type: Inside Stateroom 9


Nice 5 night cruise. A few things could be better.

Review for Celebrity Infinity to Caribbean - Western

DukeFan! avatar

DukeFan!

10+ Cruises

Age 40s

We booked this as a family cruise back on Jan 2019. There were 10 family members going (4 generations) We got a great rate with all gratuities, drinks and on board credit included. This was the main reason we picked this cruise. We usually sail with Royal but have been on Carnival, Holland America and one other Celebrity before. Food in main dining could have been better. We never starved ...
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Sail Date: February 2020

Cabin Type: Ocean View 8


Good ship

Review for Celebrity Infinity to Caribbean - Western

bnc62683 avatar

bnc62683

2-5 Cruises

Age 30s

I loved this ship. The staff was excellent and the ship was so clean. This cruise ship was definitely better than Norwegian cruises. My only complaints were that I wish they kept the buffet out for longer because we had dinner reservations for 830pm and most of the buffet was closed off by 230. I wanted to eat lunch later because I had such a late dinner hour. Also, certain times of the day were ...
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Sail Date: February 2020

Cabin Type: Ocean View 4


Fun cruise!

Review for Celebrity Infinity to Caribbean - Western

Out of Towners avatar

Out of Towners

2-5 Cruises

Age 50s

Chose this cruise because I've been on a Celebrity cruise before, and because it fit around the costs and dates we needed to coincide with work vacations. We are a couple in our mid 50s, early 60s. Celebrity does a great job with preparing you for the cruise, all the information you need is online. If it's not, then you'll get it in an email before you leave, and in plenty of time! Their ...
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Sail Date: February 2020


Pretty Good Cruise

Review for Celebrity Infinity to Caribbean - Western

alldog49 avatar

alldog49

10+ Cruises

Age 70s

We are Elite members of Celebrity and we couldn't pass this cruise up because the price was so good with all 4 perks and some refundable OBC. Embarkation was very quick because we arrived at the port about 90 minutes before sailing. Our C2 balcony cabin was as expected. It was clean with lots of storage. We overlooked some of the frayed and just a little worn furniture because we knew that this ...
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Sail Date: February 2020


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