Sail Date: September 2015
We went to celebrate a birthday and 40th anniversary. The cruise was okay. On St. Maarten we booked a excursion to a "beach" (Buckaneer Bay) for $65.00/person which included a lunch ticket and a free drink. You had to order ... Read More
We went to celebrate a birthday and 40th anniversary. The cruise was okay. On St. Maarten we booked a excursion to a "beach" (Buckaneer Bay) for $65.00/person which included a lunch ticket and a free drink. You had to order something that was $13.00 or less and couldn't pay more money to upgrade to something better. The ketchup, mustard and MAYO was left sitting out on the picnic tables in the heat! Yummy. The guys ordered a hamburger and fries and we ordered chicken nuggets and fries but none of us used the condiments. We learned our lesson after that ripoff and never booked another excursion thru the ship after that. Found a local cabbie and did our own thing. We loved Antigua and Barbados. They were our 2 favorite stops. The room was okay but dated. But the worst part of the whole cruise was the food. Totally Golden Corral quality unless you paid $25.00 extra and went to Giovanni's. It was wonderful at that restaurant. We had wonderful filets there and lobster. The main dining room had steaks that were gray rectangle's and you couldn't cut it let alone chew it. Another night they had duck which one of the guys ordered and he couldn't chew that either. And this guy eats everything and NEVER complains. The staff were all wonderful!! They made up for the poor quality meals. The last cruise I was on was about 25 years ago and the food was fabulous. I was expecting the same but I guess food quality has gone down since then. Read Less
Sail Date: September 2015
This was my 12th cruise and 4th with Royal Caribbean, and a cruise is all of what you make it. That being said, we had a great time on this ship but this ship needs some refurbishing quickly. My husband and I left on September 5th, we ... Read More
This was my 12th cruise and 4th with Royal Caribbean, and a cruise is all of what you make it. That being said, we had a great time on this ship but this ship needs some refurbishing quickly. My husband and I left on September 5th, we arrived the day before in PR and stayed at the ESJ hotel, then on Saturday we arrived on this ship, this was our second time on this ship and we booked it for the itinerary. Our itinerary consisted of St. Croix, Antigua, Barbados, St. Lucia, and St. Maartan. This ship is almost 15 years old and their is only 3 dining areas including the windjammer dinning room so there needs to be more restaurants. The service on the ship was awesome, the employees were great, I enjoyed the meals and the entertainment was great. Although I loved the itinerary, I was a little tired going back to back but I loved it..I will say that the cruise lines going to the island, help out the economy for the islands but some of the locals are very aggressive so it was kind of hard to relax on the beach. Overall this was a great cruise and I really enjoyed myself, just a few complaints but nothing major. Read Less
Sail Date: September 2015
First, I have to say that we choose this ship based on the ports of call, and the fact that we had not sailed on Royal Caribbean before (have done Carnival, Princess, Celebrity and Norwegian.) This ship is huge, and has lots of unusual ... Read More
First, I have to say that we choose this ship based on the ports of call, and the fact that we had not sailed on Royal Caribbean before (have done Carnival, Princess, Celebrity and Norwegian.) This ship is huge, and has lots of unusual amenities like a miniature golf course and rock climbing wall, but it was usually too hot to even consider using them. Our balcony cabin was nice and roomy, and our cabin attendant Kevin was excellent. The ports of call were awesome, these were commented on on Trip Advisor. Entry to the ship was hectic, they tell you not to come until 1:30 pm, we got there at 1 pm and the lines were very long. The Windjammer buffet was open for lunch and on Saturday there were a number of healthy and gluten-free options available. Unfortunately, this was the last time these could be found. After Saturday, the Windjammer was awful, partly because they generally only had one side open, causing huge lines, and also because they served the same limited number of options day after day. There seemed to be a big emphasis on hot dogs and hamburgers, we didn't come all that way to have food I can make at home. Dining in the Vivaldi for lunch and dinner was far nicer, although we found the main menu to be more limited than on other cruise lines. Apparently they changed the menu for this cruise and it wasn't that popular. Our waiters Jerzon and Jorge were outstanding, they made us feel very welcome and did a fabulous job. There were some kitchen glitches like the onion soup with a hard lump of "cheese" in it, and we heard they ran out of lobster tails one night at the second seating. Overall, the food in the dining room was pretty good, not as good as other cruise lines. The other major complaint we had was there are too many smoking areas; it seemed like on the open decks, the entire starboard side is for smoking. It made walking or sitting difficult on those decks. On the pool deck, the starboard side was half empty and the port side there were no chairs available after 10:30 am. Drinks were ridiculously priced, $12 for a normal drink, $10 for the drink of the day. We don't drink a lot, but these prices were crazy once you add in 18 percent gratuity. We waited until we got to the beaches, where drinks were more reasonable, $6 to $8 for the same drinks. We heard many hard core RC cruisers complaining about this particular cruise, and we will probably not use them again. Read Less
1 Helpful Vote
Sail Date: September 2015
Having done these ports in the past with embarkation from Miami, I must say: ***(In my following review, Winter sailings = Oct-April & Summer sailings = May-Sept.) * Winter sailings have better weather....not so hot, but ... Read More
Having done these ports in the past with embarkation from Miami, I must say: ***(In my following review, Winter sailings = Oct-April & Summer sailings = May-Sept.) * Winter sailings have better weather....not so hot, but summer trips have only 1, possibly 2 ships in port, not 4, 5, or maybe 7 that the winter cruises will have. * Taxi's, beaches, excursions, etc. are all available and not crowded in summer. * Shopping in summer offers better opportunities for 'deals' as your ship may be the only one in for the entire week vs winter when there are 2+ everyday. * Leaving from San Juan gives you the opportunity to see 5 ports + San Juan in 7 days. * The ADVENTURE OF THE SEAS is nothing to get real excited about, as cruise ships go. * Novice cruisers will find it a 'good' cruise ship. Experienced cruisers will notice it is 'tired' and needs updating in some areas. You should not judge 'cruising' by this ship as it is not typical considering all the new ships out. THIS CRUISE IS ALL ABOUT THE GREAT PRICE AND THE 5 PORTS offered in 7 days. * Food and shows are C+. Some sailings have a good comedian. The Ice show is a 'must see'. * Casino action is fun on this cruise. Night clubs are very popular every night. Read Less
Sail Date: October 2015
Just returned for our second cruise on the Adventure of the seas and was not impressed compared to our first trip on the Adventure; the overall cruising experiace has detoriated. The ship itself is old and needs major overall rust was ... Read More
Just returned for our second cruise on the Adventure of the seas and was not impressed compared to our first trip on the Adventure; the overall cruising experiace has detoriated. The ship itself is old and needs major overall rust was visible in many places. The staff since the tips have become automatic no longer provide the service or attention they used to and have a take it or leave it attitude. The quality of the food in the main dining room s the worst I have had on any of our cruises and was cold when served (after attending two meals we used Windjammers for all the other meals as the quality was better). We did not even bother with the formal night and speaking to other passengers it sound like the food was not much better than other nights. I was a dedicated RC cruiser but in future I will think twice before booking a cruise with RC again. The management needs to take a hard look at the product and refrain from the hard sell attitude that prevails all over the ship. Read Less
4 Helpful Votes
Sail Date: October 2015
Even though I have been on 7 cruises, this is my first cruise review for Adventure of the Seas sailing out October 3, 2015. Since I use this website so much, I wanted to give back. This is going to be a very long but thorough review. ... Read More
Even though I have been on 7 cruises, this is my first cruise review for Adventure of the Seas sailing out October 3, 2015. Since I use this website so much, I wanted to give back. This is going to be a very long but thorough review. As a parent of a toddler, I would like to express that I feel the Adventure of the Seas is not baby/toddler friendly as they advertised. I was deeply disappointed. I don’t take my child on Celebrity Cruise line because I know that it is not gear for that kind of demographic so I expected more from Royal Caribbean. My biggest complaint is about the Royal Babies program, which basically the program is non-existent. My gripe about this issue will be split in two parts. First, if you have a child that is under the age of 3 and is NOT toilet trained, the key is to look for a ship that advertises Royal Babies and Tots NURSERY. The key word here is “Nursery”. The Nursery is the place where you can register your child and drop them off daycare style for $6-$8 an hour. I did not realize that this service was only available on certain ships because I just saw that the ship had the Royal Babies program and I figured that I was good. Plus I had used the Nursery last year on the Freedom and it was great. Even the Splendor of the Seas has the nursery, so why would I question if this ship had the nursery if the Splendor, which is in a lower class, has this feature? Lo and below, it was a surprise that when I was looking for the place to register my child, I was told that no place existed. I had planned to drop my daughter off, at the very least, when I went on my island tour of St. Kitts and maybe to get some poolside time but after my initial disappointment, I moved forward taking my daughter everywhere I went. This meant she went to karaoke with me, my time dining, trivia games and the nightly entertainment shows. Second, Adventure of the Seas has the RC’s Royal Babies PROGRAM which is basically what they described as “interactive playgroup session”. I find this useless because I feel like I play with my daughter about 12 hours a day, I don’t need set time aside on a ship to do what is done on a regular basis at home. Instead of having a special space for this program, what RC has chosen to do is to take one of the conference rooms located on second deck and throw a whole bunch of toys and books in there. Now granted, my daughter was happy to play with the toys the one time we decided to check it out but I also found the area too dark to be a children’s area. It looked like it was designed by Kanye West. It was not a baby/toddler play area. It was literally a conference room with toys that were nicely arranged in it. They need to redo the whole program over on this ship and turn it into a real baby/toddler program. There is no baby splash zone on this ship. Fine, but according to the signs, there is now place on the ship that your baby can enjoy water activities. Before the cruise sailed out, I emailed RC to ask where can my baby splash her feet in the water and they directed me to the 1 foot toddler pool in Adventure Ocean area. When you get there, you have a big sign saying only toilet trained kids can go into the (1 foot deep) pool. What the hell?? I am going to be on a ship for 7 days in the Caribbean sun and there is no place for my baby to cool down??? I put her swimming diaper on anyway and let her go in since everyone one else was at port. This was ridiculous. I purchased the wifi package so that my daughter could watch her YouTube nursery rhyme videos before she goes to bed. It was a waste of money and I cancelled my service by the end of the same day and received a full refund. It was slow as molasses and reminded me of dial up. Other Non-Baby Issues: Lack of Waiter Attentiveness: I wish I had a great story about the wait staff and how they made me feel special but I do not. I selected My Time Dining and was placed on Deck 5 (Mozart). The reason why I am bringing this part of the cruise up is because this particular experience was so different from my normal main room dining dinners. The wait staff was competent. And that is it. Yet, I would see them engage in conversations with the tables around us. They asked the other patrons what they did on port days and their nighttime plans. Once the waiter came around to get my dinner order and I didn’t even receive the menu yet. Another time, dessert coffee took so long to come around that I had actually finished the dessert. I didn’t bother waiting around because they obviously forgotten. I can only come up with two reasons: first-they did not feel like dealing with a toddler, who was almost perfectly behaved at dinner so I have concluded that it might be the second reason. My co-workers told me that maybe because of the automatic tips now added and/or RC takes their best wait staff and put them on the newer ships so maybe that is the explanation for our dining experience. Laundry: One day they had a laundry special. They provided you with a small bathroom garbage-sized plastic bag. You can shove as much laundry in there as you want for $30 flat fee. As our stateroom attendant told me, “you can shove 100 items of clothing in the bag”, it will still be $30. It seemed like a good idea at the time. Our white laundry came back dyed blue. It seems that my husband’s t-shirts were washed in the same machine as our jeans. They should have specified that they put all items of clothing into one machine and do not separate the colors. This was another pain in the butt to deal with. I recommend to skip this and save the laundry for home where it can be done properly. Miscellaneous items: The mattress was way harder than what I remember it to be, the dining portions got smaller, the parade was about six minutes long, the entertainment shows were just meh, the morning show with Dan the cruise director and Renaldo was just a reading of the cruise compass instead of being entertaining, the stateroom attendant was just ok - a far different experience than last year on the Freedom, no complaints about the Windjammer though. I still like the food on RC. How can you go wrong when they give you as much breakfast ham as you want? In conclusion: I am not discouraged. I still had a good time on the cruise and still recommend going on one. I thought the ship looked pretty good for her age. I chose this particular cruise because of the ports of call (which I will review in the ports section) but next time I will choose bigger ships from now on so I can get the Royal Caribbean treatment. Read Less
Sail Date: October 2015
I will say that the cabin steward was good as was our waiter. But The San Juan Pier check in is horrible!!! We stood in line about an hour, it was extremely hot, and I almost passed out from the heat, no seats, and no water offered to ... Read More
I will say that the cabin steward was good as was our waiter. But The San Juan Pier check in is horrible!!! We stood in line about an hour, it was extremely hot, and I almost passed out from the heat, no seats, and no water offered to us. You no longer get towel animals on the bed every night, now they do it every other night. One night on the menu the chef recommendation was Prime Rib, they didn't even have it to offer us. People showed up at the formal night to the dining room dressed like slobs. They should go to the Windjammer if they want casual. I felt like Royal doesn't care about how people show up at the dining room. Low class people I can tell you that. Johnny Rockets was a total disaster. We were the first ones in and seated and the last ones to leave from the first group. My order was wrong, the waiter was terrible, the food not as good as in the past. We were in there for an hour and annoyed the whole time. The logo shop didn't have that much to offer as other ships. The shows were just ok. They had the wrong people singing the songs by certain artists. The ice show was spectacular though. Do not miss that show! The Windjammer was just ok this time. Breakfast was not a problem other than it took forever to get eggs made. But lunch was another disaster. They have spicy foods, and cheesy foods. Some of us can't eat those foods for health reasons. They should have chicken every day either, roasted or grilled. Breakfast potatoes should not have spices or cheese on them. After paying thousands to cruise we had to resort to hot dogs, burgers, and pizza for lunch. Not what I payed for Royal. Every single person I spoke to had complaints on this cruise. I feel they are growing too fast, becoming too big, and losing the customer service aspect. We deserve to be treated better! Half of the time the hand sanitizers were empty. Going into the dining rooms most of the people walked right past the stations and didn't clean their hands. This is a public health issue. Read Less
Sail Date: November 2015
We boarded the Adventure of the Seas in San Juan. Our room stewart, Ezra, was outstanding the entire trip as were our waiters Charlie and Rodrick. What wasn't outstanding is Royal Caribbean's management decession to nickel and ... Read More
We boarded the Adventure of the Seas in San Juan. Our room stewart, Ezra, was outstanding the entire trip as were our waiters Charlie and Rodrick. What wasn't outstanding is Royal Caribbean's management decession to nickel and dime the passangers to the bone. They charge you for water to upgraded meals that use to be stabdard. The single drink prices have increased to an amount that almost forces you to purchase a drink package but if you don't drink seven drinks a day you will loose out. Maintenance was being done on balconies during the day, if you didn't leave the ship it was very disruptive. The meals are not up to the standards of our previous R.C. cruise. The entertainment on ship was marginal at best. We did have a complaint about one of our "off ship" trips but fell on deaf ears. The crew was extremely friendly and attentive (stewarts and wait staff.) The gym equipment is very dated and the ship really needs work. Read Less
1 Helpful Vote
Sail Date: November 2015
We've been on 9 RC cruises. We just returned Adventure of the Seas. We booked a suite so the check in was very quick. BUT if you don't book a suite, expect a long, long wait to check in. We took advantage of the premium ... Read More
We've been on 9 RC cruises. We just returned Adventure of the Seas. We booked a suite so the check in was very quick. BUT if you don't book a suite, expect a long, long wait to check in. We took advantage of the premium drink package. If you drink at least 5-6 drinks a day it was worth it, and it included bottled water and soda too. Windjammer food was just OK. Main dining room food was really good. Johnny Rockets restaurant had a booth bench seat completely broken, but the food was great and service was good too! Even though the gratuity is now included in your overall cruise total, we tipped additionally because the staff works so hard and they don't make much for working 7 days a week at 12 hours a day. The crew overall was WONDERFUL! They always had a smile on their faces, always polite, professional and willing to assist. Keep in mind that this ship leaves from San Juan, Puerto Rico and 75% of the guests were predominantly Spanish speaking, so you better brush up on your Spanish! At one point during the late seating on the last night, a huge group of local San Juan cruise guests took over the Main Dining room performing quite LOUDLY their dance/song of celebration. We won't return to Adventure in the future. The ship is showing it's age. And we won't board out of San Juan again either. Read Less
1 Helpful Vote
Sail Date: December 2015
Stayed 2 nights at the Embassy Suites Isle Verde - always stay here before a cruise out of San Juan. Made the mistake of not getting the taxi voucher at the airport so ended up getting in an argument with the taxi driver as he was trying ... Read More
Stayed 2 nights at the Embassy Suites Isle Verde - always stay here before a cruise out of San Juan. Made the mistake of not getting the taxi voucher at the airport so ended up getting in an argument with the taxi driver as he was trying to overcharge. Finally got the bell person involved and the taxi driver quickly changed the charge to the correct charge - no extra tip for him. At 11, took a taxi to the port. Luggage line took about 10 minutes. We were booked in a mini suite but our boarding pass stated suite so (after asking the person that was there answering questions) got in the suite line which was much much shorter than the regular line. However, when they opened the doors around noon or so, absolutely no one checked the boarding pass for this information so anyone could have been in the suite line. We have taken about 15 cruises on various lines - selecting a ship based solely on itinerary that matches when we can cruise. Our main reason for vacationing in the Caribbean is snorkeling. We often do land vacations but as we get older (mid 60s) we are leaning toward only cruising for the ease of getting to various places, unpacking once, and more safety and security all around. That being said, we don't look for the ship condition - just want to feel that we are in clean surroundings. Had a mini suite for the first time (always book regular balcony cabins). Really liked the extra space just for getting around. There was so much storage space that I didn't fill half of it. Loved the walk in closet. Loved the tub for cleaning snorkel equipment after excursions. We were in cabin 9280. Really quiet location. At this point in our cruising, we have stopped going to the dining room for any meal. We just stick to the buffets - in this case the Windjammer. We just got tired of taking so long to eat, etc. We found the food to be average for a buffet situation. Always hot. Never ate so many mashed potatoes in one week! Good steamed vegetables. Desserts were absolutely terrible - good thing - but disappointing because I do like to treat myself on vacation. I never found one dessert worth taking more than one bite the entire week. At dinner, they did have hand dipped ice cream (one flavor a night only - mostly vanilla) which I did think was pretty good so I stuck with that. Only ate oatmeal for breakfast and it was good. Fruit selection was poor but I pretty much expected that on RCL. It was hard to find seats for breakfast - often had to eat in the pool area. What I didn't like was that the Windjammer didn't open for dinner until 6:30. That is late for us and makes it difficult to get to the early show and we never stay up to go to the late shows. We did talk to several people on various excursions and we didn't talk to one person who was thrilled about the dining room food either - so we weren't missing anything. We do not participate in any activities - but looking through the daily program there were the usual suspects. Casino - We enjoy playing the slots a little after dinner. Terrible terrible payouts so we stopped going after three nights. Entertainment - Of course, loved the ice show. Liked that tickets are no longer needed - one less line to stand in. Enjoyed the 3 Divas show. Couldn't stand the new production show Jackpot - Las Vegas tribute of sorts. Not one of the songs appealed to us and it was boring. You could tell by the audience reactions throughout that the excitement wasn't there. Singers were better than usual. I always find the dancing cheesy. Library - Actually had a book exchange which was nice. Took some - left some. Stateroom Attendant was Susanna Dkhar. If we aren't out snorkeling or eating, we are mostly in our cabin. She was the first attendant we ever had who paid attention to what I said on the first day and actually serviced our cabin in the evening close to 6. I really appreciated that attention to my schedule. She was also efficient, professional, and pleasant. The promenade was a crowded mess most of the time. I can't even imagine being there if something was going on. Actually I found myself feeling a lot that I was in crowds on this ship. I often just wanted to escape to my cabin. Fitness center - Didn't use as much as usual. But, was able to use the general purpose area that had some exercise balls and free weights. Seemed to have a nice selection of equipment and it was pretty well used when we were there. Internet - I paid $102 to have unlimited internet on one device for the entire cruise. I know it is expensive on any ship but this is the first time that I was able to pay for unlimited and not a certain number of minutes. I liked this concept better and probably paid about the same. It isn't quite as annoying to deal with such a slow system when the minutes aren't ticking down on your plan. I did find, however, that when I got home, several of my emails weren't received. Not sure what that was all about as they were in my sent box. Did a mix of private and ship excursions. In Barbados went with Elegance this time. They do an excellent job but the snorkeling is really limited - so it is really a sailing excursion. I have snorkeled with the turtles so much that it is just isn't worth it. Even if you are on a private excursion with just a few people you are still dumped in with the masses from the other boats as the turtles are in just one location. The ship wrecks you snorkel over - one is decent - the other too deep and murky to see anything. In St. Croix took the shuttle taxi to Sand Castle. It was certainly a nice long beach area. We found the snorkeling to be poor so only stayed about an hour. I read conflicting reports but when I got there realized that the good snorkeling is a good walk down the beach and a good swim out - so we didn't bother with that. In Dominica took the ship snorkeling excursion to the Champagne reef and one other. Best snorkeling of the trip. In St. Kitts took the ship sail and snorkel excursion. Not that great that I can't even remember anything about it. In St. Maarten went out with Captain Alan on the 4 hour snorkel. This is a power boat trip. Kind of a rough water day but that makes the boat fun. Some very good snorkeling. I would recommend this company. We stayed for two nights, as usual when in San Juan, at the Sheraton Old San Juan. We always enjoy a day or two walking around Old San Juan. Many more shops were boarded up this time but we had a fun time as they had their Christmas boat parade right in front of our hotel. Good time to travel - warm pleasant weather - no rain - calm seas. Speaking of calm seas. I noticed that the first 2 days of our cruise, there was a constant slight vibration in our cabin and on the ship. It was minimally annoying. Not a nice rocking but a shaking. I noticed that after the 3rd day it pretty much stopped, thankfully. Even though we were in the middle of the time slots for disembarkation, we waited until the very end - just sat on the pool deck. There were still long lines - so got a porter and got in the shorter porter line but that still took about 20 minutes or so. Read Less
2 Helpful Votes
Sail Date: December 2015
We had a good cruise. It could have been a great cruise if RCCL would go back to the cruise experience they used to provide. They need to enforce their own rules; charge what they need to cover costs and not price gouge; stop the ... Read More
We had a good cruise. It could have been a great cruise if RCCL would go back to the cruise experience they used to provide. They need to enforce their own rules; charge what they need to cover costs and not price gouge; stop the photographers from acting like the panhandlers in ports of call and trying to get the work of 5 staff out of 3 staffers as a way to cut costs. We like the dining room experience. We asked for a table for 6 or 8 so that we meet new people and learn new things. We pick up lots of tips on excursions, ports of call and just fun things to do on and off the ship. We dress for the formal nites and like them to be special. The rules regarding attire that is appropriate and attire that is prohibited is NEVER enforces. Shorts and tee shirts and flip flops at the table on formal nite both times. Baseball caps and shorts on other nites in the dining room. The early cruising years had a maitre'd at the door. If you were not properly attired then you were told you needed to find another dining venue. I recall that if dining was scheduled for 6 PM the dining room door was closed at 6:10 and no one was allowed to come in as service had already started. That was fair for the staff and for the guests trying to enjoy a dining experience. This time we were seated with folks who did not understand or speak a word of English. How did that happen when we booked this cruise over a year ago. We are DIAMOND and they know we are English speaking. One table in our section was for 10 guests. 2 guests came at 6; 2 at 6:10; 2 at 6:30; 2 at 7 and others - if they showed up - well after 7 PM. Our dining was interrupted because they had to serve that table starters while we waited for other courses because they arrived late. How is that fair to either us or the wait staff. The maitre'd who should have been policing that instead of walking around scowling at other staff - which was unhelpful!! Our cabin was clean and well attended to. We asked for ice in the icebucket everyday and he did not disappointed. The cabins need some rehabilitations. The soap dish in our shower was broken, the bottom was missing and loose so your soap fell on the floor all the time and some of the carpet was loose but everything was clean. Great linens. The photographers must be working on commission of some sort. The formal shots on formal nite were pretty much point and shoot. The set ups for the most part did not include the light canopies that help with improved quality of the photos. I generally have a hard time picking between four or five shots as to which one or two to buy. This time I struggled to find two that I really wanted. When you get off the ship in a port the photographers are all over you like flies. They want to take your picture with the steering wheel or a pirate or some other character. A simple NO is not enough. They actually harass you like street vendors and even come up and put their arm around you and keep saying come on, come on. No means NO! It was a lot like dealing with a 2 year old. They keep asking you till they get a different answer! One of the cost savings was on entertainment. We felt that it was OK but not up to the quality we have come to expect. I wonder how any other people would like to listen to a comedian whose material was about either about passing gas or a bowel movement! That was about 80% of his act. The love and marriage game had a newly wed of 2 months; 2 years and 41 years - all from New York. The cruise director was not good at adding to the Q & A so it was sort of a flop. A couple nites were just the singer and dancers for the dinner show. The one thing you have to brag about on RCCL is the live orchestra. Nobody has better musicians than RCCL's live performances. They are the best. Many lines used canned music. Not RCCL. Great performers in the orchestra pit. When we first cruised we paid $5.95 for the drink of the day. Now it is $10.00 plus and 18% tip. That's $11.80 for a drink that has some fruit juice and 1 shot of captain morgans! A beer is $8.00. They are moving towards drink packages. That would be a deal for RCCL on a ship that has 5 ports of call when guests are in port all day! Prices are getting ridiculous! I think they could improve the experience for many of us who value the traditional cruise experience without a lot of trouble. They offer MyTimeDining. They should tell the late comers to go to deck 5 and dine there at MyTime. They could ask on the online check in before you cruise: DO YOU WANT TO PARTICIPATE IN FORMAL NITE? If the answer is YES then you are assigned to DECK 4 in the XYZ dining room. If the answer is NO then you are assigned DECK 3 in the LMNOP dining room. Not rocket science! On the second nite if your table is mostly empty then allow folks to join other sparcely populated tables and if the other no-shows come on another nite let them eat alone rather than the folks who signed up and showed up! WE sat alone after the Spanish speaking folks didn't come back. If we wanted a table for 2 we would have requested that. We find the San Juan port poorly run. There doesn't seem to be a consistent process with someone in charge. Different guests had different rules. They must contract with a luggage handling firm as many folks had trouble with where to drop bags. It was not very clear when you arrived. It will be years before we cruise from that port again. We thought the food was good. We've had better and we've had worse. We are rather low maintenance in that department and we found what we needed very easily. The ship was not full so we had no trouble finding tables in the Wind Jammer. We booked private excursions. I find that RCCL has really priced themselves out of the market on this as well. I know they need to make a profit but it is getting outrageously priced on nearly every type of shore trip. We found it unusual that they had some things for Spanish speakers and the same show in a different lounge for everyone else! Never seen them cater to one group before. KUDOS to the pool patrol. This is the first time I have ever seen them going around and keeping track of the time that towels are left on chairs and no one comes to use the chair. They were very good at collecting the towels and making chairs available to the rest of us. Nice job guys! The solarium pool must have recently been redone. It was in great shape. We think they need to get some new marketing folks. I would buy 8 pictures for $9.99 each and you can stamp RCCL in the front corner and I would display them. Instead you charge $22.95 and they are not identified as RCCL photos and I buy 2. Now RCCL has the expense of getting rid of the rest I didn't buy. RCCL - you have this all backwards! We used and liked the Diamond Lounge. Very generous and a fun experience. Great staff in there. We had a good time but RCCL is slipping in a number of areas. I think if you listen to your most loyal cruisers you would be surprised at how many of us have the same issues with they changes. We will be back! We thought you did a better jobs in earlier years. Read Less
Sail Date: December 2015
This was our first cruise on RC. We previously had only cruised on Carnival. We chose RC/AOS for 2 reasons 1) we wanted to experience Xmas aboard the ship, and 2) to experience "more luxury" aboard the ship. I know it was one ... Read More
This was our first cruise on RC. We previously had only cruised on Carnival. We chose RC/AOS for 2 reasons 1) we wanted to experience Xmas aboard the ship, and 2) to experience "more luxury" aboard the ship. I know it was one of AOS's older ships, but expected more. The only step up from Carnival was the Promenade. Which was very nicely decorated, but was populated with overpriced shops. Dining: The Windjammer buffet was a huge disappointment. The food was no better or worse than Carnival. It could use a huge improvement. There was no all day/night hamburger/hot dog/fries/pizza station(s). The was Giovanni's specialty Italian restaurant which was an upcharge of $35 per person. The specialty burger spot was Johnny Rockets which charged $6.95 per person. Although not much, aboard Carnival Guy Fieri's burgers were being cooked fresh and was included in cruise cost. The drink such as Heineken beer was $8.42. So you need to have 6-8 drinks a day to make the drink packages work. Unless you tipped your bartender, you would get watered down drink. Water also had to be purchased. Aboard Carnival, you were allowed to bring a case of water with you upon boarding. "Specialty Coffee and Ice Cream" was also an extra charge. Entertainment: This was poor. There was two comedian shows, one each on Day 1(family) and Day 7 (adult). The AOS singers and dancers were just OK as well as their show productions. The contracted entertainment, The Unexpected Boys and a balancing act. The Boys was a really good show, but short. The balancing act, was somewhat entertaining. Being a Christmas, you would have expected Christmas Show- NO. No special Xmas show. There were also a couple nights with no show at all. Activities: As I am not a sunbather, I choose to lounge at the over 16 y/o section of the ship , which provided some shade. There was one bar, no music, no big screen TV. The only music heard was that of other guest or from the main pool area when the doors opened. Cabins: Beds hard as concrete. A plus, instead of just glass door to balcony, it was glass wall. This allows for a lot of natural light and excellent views. Service: The service wait staff, bartenders, state attendants, ship officers, cruise director/staff, customer service were outstanding. Full attention was paid to any issue encounters. Excursions: As I do not participate in the adventure excursions, I always arrange my own. It does not make sense to pay $75-100 per person to go to a beach. You can take a cab from the port, pay for chairs and umbrella, and have lunch for less than $100 for two. NOTE: Travel irons are not allowed on the ship and will be confiscated until you leave the ship. As there are 2 formal nights, you are now force to pay of laundry/pressing services so you don't look like you sleep in your clothes. Again $$$ Summary: The above are just my observation and opinions about the cruise. Regardless of the above, we did thoroughly enjoy ourselves. You make it what you want. Read Less
2 Helpful Votes
Sail Date: January 2016
Been on 6 RCCL cruises and loved them all!! On this one We had 6 people and 3 rooms. One balcony and 2 promenade rooms. Rooms were OK. Typical Royal. We didn't know all the balconies are metal all the way around instead of glass. But ... Read More
Been on 6 RCCL cruises and loved them all!! On this one We had 6 people and 3 rooms. One balcony and 2 promenade rooms. Rooms were OK. Typical Royal. We didn't know all the balconies are metal all the way around instead of glass. But not a big deal. Pros: Room Steward EON was the BEST we have ever had!! Dinning Staff Wilson and Juan were Excellent. Food in Dinning room was very good (aside from some well done steaks) Not at all crowded Michael the Bar tender in main dining and walking around pool area was the best... always a Huge smile and he knew our names.He was right on us getting drinks. Trivia in Schooners was fun Karaoke was funny in the Pub. Cons: Drink service was HORRIBLE at the bars. Sat a the Pub 3 times and no one else was there....Never once got waited on. Pool bar i adult section had the SLOWEST and most RUDE bar tender. Bigger guy (cant remember his name) And if you had a soda cup... forget getting any service.They get an automatic 18% tip plus extra IF we felt they were excellent so why not do your job?? Husband went to cigar bar. One other person in there. The bar tender never once offered a drink in the hour and half they were in there. It was like this all over the ship. The most boring cruise as there was NOTHING to do but sit in bars.Even those had few people in them.. we never saw more than a handful in the sports bar. The bartender there was nice so we got our drinks there. There were a couple movies we watched on the pool deck but after that all the bars there closed. You had to go inside and sit. Buffet has the SMALLEST salad section we have ever seen!! Food repeated it self daily. Room service would be scheduled from 7-7:30 but call at 6:30 to let us know they were coming!! We were still sleeping and scheduled it when we would be getting up! Again NOTHING to do!! Shows were all Latino assume because we went out of San Juan?? We hardly had an announcement or informed of any events..as there were so few. Fitness center had very old run down equipment. Had the drink pkg. My sticker started to wear off after a couple days. Checked our bill and was getting charged from drinks. Is this NOT in the system??? This is a older ship in much need of Dry Dock and updates!!!! We also had a out break of Noro-virus on our ship. By the 4th day you could not get fruit in your drink or see a menu, by the 5th day the staff had to serve you in the buffet. The line went out the windjammer on slow times!! I will give credit for how hard the staff was working with cleaning and sanitizing everything over and over! You could not go 2 feet with out getting hand sanitizer and I was not complaining!!! We dodged the bug!! But no compensation of any sort from Royal. I know all the cruise lines are making cut backs but there was nothing to do on this ship.All our other Royal cruise have been excellent!! We had 21 and 23 year olds with us. They said never again on Royal also. We are in our late 40's and got off so disappointed in the cruise but focused on the Islands that we enjoyed. Sorry Royal but we won't be sailing you anytime soon!! Read Less
3 Helpful Votes
Sail Date: January 2016
I have been on several cruises before, this was my first with Royal and the first cruise ever for my husband. I had very high expectations for this cruise, after all, it wasn't Carnival. We flew into San Juan the day of departure and ... Read More
I have been on several cruises before, this was my first with Royal and the first cruise ever for my husband. I had very high expectations for this cruise, after all, it wasn't Carnival. We flew into San Juan the day of departure and had arranged transfers to and from the airport through Royal- it was a quick ride, maybe 15-20 minutes to port. The embarkation process went smooth for the most part, although, it took significantly longer than expected given that we arrived at about 6:00 PM and there were not many others awaiting check-in. We had a promenade stateroom, this was nothing more than an interior room with a window. The décor was very outdated and damaged, the bathroom fixtures and toilet had yellowed with age, cracks in the mirrors etc. Our bed was quite uncomfortable, very lumpy and hard as a rock. The bedspread had yellow stains, which we reported and waited almost two for housekeeping to come replace. In previous reviews I read that the ship was definitely showing its age, I couldn't agree more. In fact, the Adventure is headed to dry dock this year. There were plenty of activities to participate in, we enjoyed the adult comedy show, adult game shows and various pool activities. I was disappointed in the quality of food in the Windjammer, it was always the same selection for breakfast and lunch. We did not eat there for dinner as we were in the main dining room. Café Promenade is located on Deck 5 and is open 24 hours, which is nice to have the option for a snack without going all the way to Windjammer. The menu was limited to cheese or pepperoni pizza, various sandwiches such as egg salad, ham, and turkey. They did have a couple of desserts, cheesecake, cookies etc. Our service in the main dining room was great, although, I was a little disappointed in the food. We did not go to Johnny Rockets or the other specialty restaurants as I didn't want to pay to eat. The cruise line is moving towards the drink packages, the drink of the day was usually about $12.50 plus the 18% gratuity. On day 3 my husband decided to purchase the Ultimate package which paid for itself in 2 sometimes 3 drinks. Our itinerary included St. Thomas, St. Croix, St. John Antigua, St. Lucia and Grenada so we had only one day at sea. We were pleased with our excursion choices. In St. Thomas we did the Kayak, Hike and Snorkel at Cas Cay- we did not see much snorkeling, not even reef but there were a few fish that the guides pointed out. The majority of the time was spent kayaking in the mangroves and the hike is not much of a hike, more like a slow stroll on the beach. St. Croix had some of the best scuba diving my husband has ever done, he wants to go back for future diving. We did zip-lining in St. John's which was a blast! The staff were very attentive and helpful. In St. Lucia we did the aerial tram, the view was beautiful, but, we did not see any wildlife just forest. We did not have anything booked for Grenada but signed up for the Eco Trek to Bamboo Falls at the last minute, the description said the tour was 3.5 hours- it ended up being 6 hours. If you decide to do that excursion, make sure to bring comfortable shoes that you don't mind getting dirty. It was a long hike, through the mud up and down steep includes and across a cold river to get to the waterfall. Definitely a strenuous trip. Our favorite activities on the ship include the ice skating show, which is only performed twice and has very limited seating, adult comedy shows, adult game shows such as "Battle of the Sexes and "Love and Marriage". Disembarkation went fine, we had an excursion planned in San Juan since our flight did not leave until late that evening, so we were one of the first off of the boat which limited long lines at customs etc. Overall we had a good time, but like I said, we weren't on the boat very much. Next time I will definitely do my research and not book a trip on a boat that is headed to dry dock. Read Less
1 Helpful Vote
Sail Date: January 2016
This was our tenth cruise on RC. (We've also done Celebrity and Carnival one each). Just a disappointment. I tried to understand that "times have changed" and costs DO go up in this economy, but the level of service has ... Read More
This was our tenth cruise on RC. (We've also done Celebrity and Carnival one each). Just a disappointment. I tried to understand that "times have changed" and costs DO go up in this economy, but the level of service has declined dramatically. I think my biggest disappointment was in the ENTHUSIASM and cheerfulness of the staff. I know things have changed for them as well (gratuities, bar packages, etc.), but very few staff members gave you that feel like they enjoy being there. On day one our waiter didn't crack a smile (and they usually make your week in regards to dinners), most of the bartenders just served drinks -- never made an effort to talk to you, get to know you, etc. no matter how dead the bar was. Our drink guy was a drag at dinner ... almost felt like he was avoiding us b/c he didn't want to work. Only ones that seemed happy to be there was our stateroom attendant. Some bartenders even seemed annoyed we were sitting at the bar (Viking Lounge to be specific). SHIP SHAPE The ship's overall shape was decent. You have to know going into it it's not a new ship, so overall it's in decent shape. If this was my first cruise, I'd be happy. Entertainment was good -- always impressive. POOLS This itinerary kept us moving ... very little time to enjoy the pools, etc. unless you gave up your time on the island. On day 6 (the only sea day), we got up at 8 am to get a chair in the Solarium and EVERY chair was taken with a towel (and only four people were actually in the Solarium itself). We ended up sitting in the main pool area which was loud and difficult to relax. We did see the Pool Staff putting post-its on the chairs w/ times, so i applaud them for that crappy job of having to remove items and then face the wrath of those who hadn't been i their chair for four hours. Again, bartenders hardly ever smiled .. just doing their job. I remember doing cruises 10 years ago and they were half the reason we'd drink ... so much fun to be around and so much enthusiasm! Not anymore ... didn't see many around the deck area either. They used to promote the drink-of-the-day like it was our last ounce of liquid that day ... never saw a single employee walking around with a tray of drinks all week. DRINK PACKAGE Went with the $49 package and it covered our intake for the week with good options. Even being on an island every day, we still managed to at least meet our quota. They started offering $75 drink packages a day about halfway thru, so I guess if you don't normally drink, but wake up one morning and want to -- this is the deal for you. BOARDING/EXITING ABSOLUTELY HORRIBLE boarding the ship. We are Emerald, so our time was about an hour, but those who don't have any upgrades waited up to 2-1/2 hours to board. The lines were ridiculous and there's very little direction. If you're Emerald/Platinum, etc. make sure you ask ahead of time how to get priority boarding. We would have never seen the sign had we not read on this site prior. EXITING the ship wasn't bad at all, but the airport was ridiculous. AIRPORT/SAN JUAN Took us 2.5 hours from drop off to the gate. Check-in was a mile long and if you're not careful - you'll stand in line for an hour before getting close enough to read the sign that says you have to check your bags w/ Agriculture before you can check in your bags. Good thing we had nice people around us to save our place in line. Security -- worst I've ever seen. We will NEVER board or fly into San Juan again. Oh, and nowhere to sit and eat once past security (although we were warned at baggage check-in not to eat outside of the security gate due to the long wait). There's a Subway, Chicken Place and a few vendors inside. FOOD Eh. I wasn't impressed. Formal night decent; lobster tails still on the menu. Ask for another once you're done and your waiter will most-likely swing it. We went to the WindJammer one evening (Mexican night) and it was not appealing. Breakfast got old ... but they give you a variety. We like to eat, but stopped going to breakfast at all the last three days. Did Johnny Rockets two days ... good food, but what happened to the days of them doing the fun dances, etc? Isn't that what that place is all about? Too busy making milkshakes, I guess. Read Less
1 Helpful Vote
Sail Date: January 2016
It's interesting to read reviews on this Puerto Rico departing cruise. I can see why a first-time cruiser would be amazed by all this ship has to offer. What we saw however was a cruise line cutting corners all over the place. Prior ... Read More
It's interesting to read reviews on this Puerto Rico departing cruise. I can see why a first-time cruiser would be amazed by all this ship has to offer. What we saw however was a cruise line cutting corners all over the place. Prior to this sailing (ending tomorrow) the cruise previous had a serious virus outbreak. RCL sent us many text messages on the subject prior to boarding (great communication), and urged us to show up after 2pm to board. What greeted us at 2:45 pm was 2 vague lines of 500 people each...one for bag drop, and then get back in line to board. Remember when the porters used to help with luggage? Not so here, you carted all yourself to the front of line one. To make things more aggravating, we encountered many "locals" who saw one of their fellow Island inhabitants handling the luggage...and whoosh they cut to the head of both lines. We witnessed cash changing hands...and this process allowed at least 50 people (we saw) to cut in front of 1000 grumbling and hot cruise customers. Where was RCL staff? Nowhere to be found, or keeping themselves cool indoors is the answer. Once onboard, you could tell workers had been diverted to extra sanitization duties, and RCL's excellent steps in doing this probably allowed this cruise to be pretty "well". Good job RCL. However, we look around and see Cabin Attendants being overworked, no assistants, no flowers everywhere like there used to be...and now sliced salmon in the Windjammer for breakfast has gone the way of various ice sculptures...adios. Lack of security folks meant that unruly passengers became more annoying, and it was usually fellow passengers that took action. In one example, a woman turned on a boom box and played salsa music during breakfast (can't make this up)...until a passenger told her to turn it off. During the outdoor movie (in English) last night, noisy and drunk Spanish speaking passengers sat right down besides everyone and interrupted the evening to the point where most everyone had to relocate to hear. Finally, I'm a bit old fashioned. You don't allow 16 of your fellow passengers to cut in front of line for food. The nice redneck fellow behind me who stopped the nonsense by offered to place his fork into someone earned my regards, and compliments. In the "old days", RCL security was omnipresent...not here, probably not on any RCL ship given budget cutting equates more profits. On the fantastic side, the ice show was one of the best shows on the water we have seen...ever. Our dining staff was great, the Diamond Club folks and Cabin Attendant were just superb. The Cruise Director did a great job of translating EVERY spoken word to Spanish...for all 7 days. And a clue for those that don't know...if you ever have a "clothing emergency" count on the Laundry staff to save the day. My wife had a white sweater that got some red liquid all over it in transit...and they saved it. They do a great job of sewing, and making things look right. Hard to cut staff in the Laundry, but we're now concerned. RCL...Caution, you have just so many folks that are cruising for the first time...and many of us loyal cruisers paying attention, and talking about "the good old days". As for us, we saw the Royal Princess in port alongside us in Grenada...so we cancelled an upcoming Freedom trip and booked it while onboard the Adventure. It will be a first for us, and maybe we will quickly return to RCL. I'm sure RCL will fill our cancelled Freedom trip with another cruiser, and I know those folks will have great memories for a lifetime! Read Less
2 Helpful Votes
Sail Date: January 2016
Returned last weekend from a southern Caribbean sailing aboard the Adventure of the Seas. The experience earns mixed reviews from me. As for many of the public areas (Champagne bar, Schooner bar, Viking Crown Lounge), there is a definite ... Read More
Returned last weekend from a southern Caribbean sailing aboard the Adventure of the Seas. The experience earns mixed reviews from me. As for many of the public areas (Champagne bar, Schooner bar, Viking Crown Lounge), there is a definite lack of attention to the condition of the furnishings.....beat up and very worn chairs, many wobbly tables, stained carpets, etc... A good number of the public elevators have issues where floor call buttons do not work and one can find themselves standing for a good long time pushing the call button and not getting an elevator called to your floor. Some of the elevators which have stainless steel panel interiors are heavily marked up with graffiti and scrawling made from some sharp objects which are really noticeable and not something I would expect to see in this setting. The tables which were set up numerous times along the promenade section where the onboard shops are located, created frequent bottlenecks between the people who were shopping for whatever merchandise was being peddled and others trying to get to their dinner settings or shows or wherever. The promenade is the main thoroughfare between the forward and aft areas of the ship and needs to be less restricted at all times. In my particular section of deck 6 where my cabin was, there were 3 consecutive days were I had issues with my cabin toilet not flushing. I overheard other passengers in the hallways commenting about not having water pressure for either their sink or showers. There needs to be a uniform procedure for bar staff when it comes to dealing with persons who purchased drink packages. There were some bars and bartenders where I never showed my seapass card when ordering a Coke refill and at other places, I wouldn't be taken care of until I showed them my card. When ordering alcoholic drinks, there were some bartenders who made no issue of me not signing or simply grabbing my tab slip, while others requested that I sign and/or leave one copy behind. I did not add any gratuities on to most of my drinks as there is already an 18% charge added on. If a bartender mixed up a frozen drink or brought it to where I was sitting, I added $1 onto the bill for them. My stateroom was comfortable and clean and I enjoyed having a balcony to sit out and relax on after a day of shore excursions. Aside from the plumbing issues, everything else was operational and the attendant was a wonderful guy who was an encyclopedia of great information of things to do and avoid onboard as well as for going ashore in each port. Windjammer grill served its function appropriately with decent varieties of food. Very attentive service by the wandering waitstaff. Biggest issues involved some passengers and their utter lack of manners for queueing up or taking far more food than they wound up actually eating. Great variety of shore excursions to pick from and had no problems with booking some last minute ones. Dining room head and assistant waiters for my table were both very professional, pleasant and added to the atmosphere of the week of dining. The photographers that worked the dining room and as you disembarked the ship got to be very annoying after the 2nd day. All of them would do well to back off and be less pushy and 'in your face'. A good number of the public area restrooms were in need of refurbishment and maintenance of either toilets that were out of service, motion sensor sinks that were not functioning, paper towel dispensers that were not functioning, stall partition doors that had missing door hooks or would not stay closed because of broken latches. I assisted a few persons in wheelchairs and walkers who were unable to enter some of the restrooms because the automatic push pad door openers were not functioning and they were not able to push or pull open the heavy doors under their own power. I did mention this issue to guest services after each of the few incidents that occurred. I can't say if they were addressed before the end of the cruise. Disembarking and re-embarking the ship in each port was smooth and trouble free. Towel return station was set up after boarding and near the deck 1 elevators. The recently installed outdoor movie screen was a nice addition which was not in place a few years ago on an earlier sailing I took aboard this same ship. The Arctic Zone frozen yogurt station had only one machine operating the entire trip as the second one had an out of order sign attached to it. I visited it only once as there were often long lines of people waiting for a frozen yogurt cone and I found the Ben & Jerry's stand to be a much better choice instead. I didn't care for the cruise director. They would do well to find someone with a more pleasant personality. Read Less
3 Helpful Votes
Sail Date: January 2016
We went on this back to back cruise to get away from the weather at home and see some sun. We were not diappointed regarding the weather it was glorious and we enjoyed our visits to the islands. We chose not to do any excursions and just ... Read More
We went on this back to back cruise to get away from the weather at home and see some sun. We were not diappointed regarding the weather it was glorious and we enjoyed our visits to the islands. We chose not to do any excursions and just got off the ship and walked round the ports. Our friends were sailing on P and O Brittania and we met them in Antigua and Grenada. We enjoyed our holiday but found a number of changes in standards and service compared to previous RCI cruises. We were met at the airport by the transfer rep in the baggage claim hall. Our bags were almost last so when we went over to her she had already explained to half the crowd what was going to happen that evening and the next day . She repeated some of it and gave us a document with the details. Transfer to the sheraton conference centre hotel was quick in a very old rickety mini bus. The room was good and the next morning we enjoyed the pool area. The document said that we were to meet in reception at 1 pm with our bags. This we did only to find out after speaking to other RCI guests that we should have left our bags with the concierge at 11 am and that they would be transported to the ship. This was contrary to what the transfer lady and the document said. The transfer rep arrived at 1 pm and was obviously not happy that we still had our bags and it took a while for us all the hand our bags in. Check in to the ship was swift and we were soon in our cabin after running the gauntlet of the staff trying to sell us drinks packages, dining options and spa treatments. In general the ship is clean but somewhat tired, the carpets on the stairs, in the cabins and corridors are worn. The bathroom had a few knocks and chips and the shower screen needed a realy good scrub to remove the black mould. Some of the towels were torn and frayed. We had to ask for more shampoo as the dispenser in the bathroom ran out half way through the cruise. There are no toiletries just two bars of soap and the dispenser in the shower. No conditioner of lotion in bathroom. No pen or paper . No smoked salmon at breakfast. Lost of junk mail every night selling art, spa and shop items. Cocktails now 10 usd plus 18 % gratuity. Never saw any officers, cruise director or the captain walking round the ship or visiting the diamond lounge in the evening. Signs on the pool deck asking people not to save chairs and that towels would be removed but we never saw any towels removed . On the sea day towels were out at 7 am and still empty at 11 am. Ice show was excellent once you got past the angry people at the door who had turned up too late to get a seat . Singers and dancers were excellent as were the Motown tribute band in the first week. Comedian was not for us we could not understand his accent most of the time and his humour was not funny to us brits. Second week we had the same comedian and a flute player Nestor Torres who was the poorest entertainer we have ever had on a ship, the orchestra backing him were excellent but we could not hear him. After about 3 tunes more than 50% or the people in the balcony had walked out. Food in My time dining was in general excellent, service was good and at a relaxed pace. Windjammer was always busy , tables cleared quickly , we always got a table. Breakfast was the usual fare except no smoked salmon and the most horrible bacon 50 % fat and very greasy. Lunch was good lots of choices ,interesting salads and soups. We are diamond and used the diamond lounge most evenings. On Adventure the sports bar on deck 14 has been converted to the diamond lounge, well it is far too small for the number of guests, the bar has been removed so it is very difficult to meet and talk to other people. The diamond concierge spent most evening sat at his desk on his computer and when he did walk round he just said hello and walked away. On the first formal night we went in to have a drink at 5 pm while we waited to go to the meet and mingle. We had washed but had not put our formal dress on as it was still hot , we intended going to the meet and mingle and then getting changed. The concierge came us to us and asked us to leave as tonight was formal and we were not suitably dressed. The following 3 formal nights we saw many people in the diamond lounge in shorts etc but he did nothing about them. The outside seating area is directly under the ships funnels and consequently soot drops on the chairs and tables, we got soot marks on light coloured trousers one night which did not come out when laundered. On the subject of formal nights on the first cruise there were people in the dining room in shorts and t shirts and to be honest we felt over dressed in tuxedo and evening dress. On the second cruise this was much better with more ladies in evening dresses and men in tuxedos. RCI either need to impose formal dress or do away with them. We have done 12 cruises with RCI and this one was the most disappointing and we would probably not choose Adventure of the Seas again. It is really obvious that standards have dropped and corners are being cut to save money. Read Less
5 Helpful Votes
Sail Date: February 2016
This was the 6th cruise sailing with Royal Caribbean and the second time on the Adventure of the Sea. We sailed on a number of cruise lines including Carnival, Norwegian & Princess. To be honest, we felt this time around, the cruise on ... Read More
This was the 6th cruise sailing with Royal Caribbean and the second time on the Adventure of the Sea. We sailed on a number of cruise lines including Carnival, Norwegian & Princess. To be honest, we felt this time around, the cruise on the Adventure of the Sea was not up to par compared to our previous experiences. My wife and I felt improvements are needed on this Royal Caribbean ship, especially for the entertainment offered on the pool deck & lacking production shows, if they want to keep up with the other cruise lines. We realize were on a Caribbean Cruise, but that Caribbean music by the same group over and over for seven days, playing the same style music, gets boring. We have been on other cruise lines that have way more variety for their pool deck entertainment. In addition, of the seven nights & only two nights with production shows with the Royal Caribbean singers & dancers, we felt the entertainment lacked. In addition, why did was a production show scheduled on Super Bowl Night?? That made no sense what so ever. One night in place of a production show was a mediocre comedian, anther night was an impressionist & then anther was a flutist. The night the flutist played the theater was not even half full; we never ever saw a so called production show lacking so much audience. Then to top it off, before the first song was even over, rows of people including my wife & I got up and left. We felt this was the worst show we ever witnessed on a cruise ship. We also felt the food this time around was not up to par also, especially in the Windjammer Lunch Buffet. Thank god there were hamburgers every day, it lacked variety. I wanted to mention the great service we received from Alina Khafizova every day at the Windjammer Buffet, and she even filled in as our assistant waiter at dinner, she went over and beyond, very helpful & friendly. We did observe on a number of occasions though that the tables in the Windjammer do not get cleaned properly. It seems the tables are wiped off with just a rag with no cleaning spray of any sort, so they are left streaky & unclean. I was totally shocked to witness a couple tables being wiped off by a left over cloth napkin after clearing there dishes. The main dining room food had good & bad choices. The chicken marsala was terrible, thick chunks of chicken, not pounded & tenderized, that were very tough. The marsala sauce was very bland / tasteless. Another night deep fried fish was served, we could not eat it. Why not broil it instead?? We even told the female waiter in charge of the dining room that improvements need to be addressed if she wants to keep up with the other cruise lines. Also, we noticed you could only get shrimp cocktail on formal nights and they did away with it on the other nights. In September of 2015 we wailed on the Norwegian Breakaway and I had mentioned at our dining table that the one thing we really liked about Royal Caribbean was they served shrimp cocktail every night and then to find out the first night of the cruise Royal did away with it. As far as our wait staff team, Rommel Isidro and Maksym Kolesnikob were both outstanding. Our stateroom attendant was outstanding, friendly & helpful l. She always left our room spotless & cozy. The refrigerator in our cabin did not chill anything and needed to be replaced. I must mention, something needs to be done for safety reasons especially when entering the Ice Show. When those doors open it’s like a stampede, there needs to be some order when entering. Also, Royal Caribbean management needs to inform their staff of the saving seats for the show. I mean people were saving rows of seats. I had mentioned to a few of the attendants that it is not fair to save that many seats at one time, but nothing was done to correct it. I blame management for not training them properly. We were in line 15 minutes prior to the show and ended up sitting 2 rows apart because of all the seat saving, there was no order what so ever. My wife & I feel Royal Caribbean Cruises went downhill since our first one. But if these changes could be addressed, they could be back on top like years ago. Read Less
1 Helpful Vote
Sail Date: February 2016
Food in the main dining room was just okay. The menu seemed limited in selection...my wife ordered hamburgers one night as nothing appealed to her. As the week went on the selection got better. There were less alcohol servers than prior ... Read More
Food in the main dining room was just okay. The menu seemed limited in selection...my wife ordered hamburgers one night as nothing appealed to her. As the week went on the selection got better. There were less alcohol servers than prior cruises as they are pushing the wine packages. The bar and room services also showed a decline. Someone suggested it is because the tips are now prepaid; there is less incentive to please. It makes sense to me. The Windjammer cafeteria was the same as always, good food and service. The cruise directors staff drives me crazy a little, apparently turning the microphone up to the maximum makes people think they are having fun, but actually it gets hard to hear them. As for the ports: St. Croix has declined (quantity of people and the economy) since the refinery closed. Still a fun place to go. St. Kitts was nice. We hooked up with a cab and toured the island for $20 for 3.5 hours. Very friendly people. St. Maarten was gorgeous and the people here were also nice. As far as Martinique goes, stay on the ship. These people are the most unfriendly I've ever seen. For the most part they don't even take dollars. Barbados was awesome. The people were nice and we hit a beach, rum tour, shopped downtown, and ate lunch on the island. Very cheap place. If you are looking for a great cab driver here, try "ladiesintransport@gmail.com". Michelle will hook you up with everything. We hit the beach at Payne's bay. You can swim with the turtles right on the beach. I think we paid $7 for a lounge chair on the beach here. Read Less
5 Helpful Votes
Sail Date: February 2016
We believe that with the new auto gratuities, our stateroom service was very poor. Their was no friendliness or ambition to clean our room properly. We asked for our bath robes three times and never received them. We were told that they ... Read More
We believe that with the new auto gratuities, our stateroom service was very poor. Their was no friendliness or ambition to clean our room properly. We asked for our bath robes three times and never received them. We were told that they will be coming. It may seem like a small issue but it was a special perk we were looking forward to.. Our waiter was fantastic but she had to work twice as hard because her assistant failed to keep up with his duties. She was a "10". My biggest let down was the lack of insisting on people using the hand sanitizers prior to entering the dining room and windjammer. This should of been adhered to based on the Noro virus you had the month before on this ship. We did not feel like our food was safe to eat. RC had always held high standards for sanitation on all previous cruises. As a person with an auto immune deficiency I was very uncomfortable and nervous. especially eating at the Windjammer. It was very disappointing with this experience because RC was always a cruise line that we spoke highly of. We will now begin to look at other lines to cruise with. We had our mother traveling with us who is a diamond member. She is too looking at other cruise lines for our next cruise. This is a shame since she has been on 25+ cruises in which 15 or more was with RC. We have never gave such a bad review with RC and it breaks our hearts to do so Read Less
2 Helpful Votes
Sail Date: February 2016
We've been on maybe 15 cruises on several different lines. Honestly, they're all pretty decent with some minor quibbles. This was our 2nd on this ship, Adventure of the Seas. Heard it is due for a major overhaul this fall (2016) ... Read More
We've been on maybe 15 cruises on several different lines. Honestly, they're all pretty decent with some minor quibbles. This was our 2nd on this ship, Adventure of the Seas. Heard it is due for a major overhaul this fall (2016) but, to us, there was no sign of wear; everything looked shiny and shipshape. Our mattress was much too hard and lumpy for our taste but we like a soft bed. Wish that they'd offer a hard or soft mattress choice in cabins as we didn't sleep well all week. The trend on many newer ships, especially Norwegian, is to offer a number of extra restaurants, such as a French restaurant, steakhouse, Asian place, etc. AOTS only has one specialty restaurant plus a hamburger joint, neither of which we patronized. Heard that RC may add a few to this ship when they refurbish it. It's nice to have a bit of variety and, on a special occasion, to go to one of these. Now for the food. Honestly, it was just okay. First night, you'd think they'd try to impress you, right? Steak Diane! Worst piece of steak ever! Nice sauce but lots of gristle and fat around the perimeter of a very thin - maybe half inch - piece of meat. Very disappointing. Others we asked said they same thing about that dish. In the restaurant biz, there's a term they use, especially in chain restaurants: "Portion Controlled". In plain English, that means small. Over the years, we have noticed shrinking portions on a number of ships but on Royal Caribbean, they've got it down to a science. Prime example: the micro-omelette they served to us on our sea day in the main dining room. See my photo: http://capecodphotoalbum.com/omelette.html In the photo I have posted, you can see how huge the fork is and how dinky their omelette is. That's bad enough, but the "omelette" was nothing more than a small egg "pancake" topped with 3 small slices of potato and a couple bits of onion. Really?? That's all RC can afford to serve their guests? You've gotta be kidding! Compare that to the huge omelette we get every time we go out to breakfast at home on Cape Cod; it's not even close. AND that one comes with a big portion of home fries and 4 pieces of toast. You want to go on a diet? Go on a "Royal" Caribbean cruise, folks! PS- Remember the midnight chocolate buffets they used to have ? Those are history, too; the victim of budget cuts. Shows: Nightly shows were average. Wasn't thrilled with the scheduling of them; many too late. Liked the Platters show; well done. At least RC don't charge admission like NCL has begun to do on their newer ships such as the Breakaway. That really stinks. Hope that's not an industry trend. Also, on NCL Breakaway, they require reservations to get into a show. Maybe that's because they shrunk the size of their auditorium on that boat to half that of most other ships... to make room for more moneymaking bars. Wine and Drinks: Prices have been jacked up on these noticeably in the past year or two. Guess they're trying to force you to buy a drink package. Most mixed drinks were priced at $10-12 each. We bought 2 drinks each the entire week! And out by the pool, where you'd want most to buy one, we had to wait forever for the ONE server they had on duty to come by! And that was at the main pool. Back at the Adult Pool, there was nobody serving drinks at all; you had to go over to the bar and wait in line. Stinks big time! RC is cutting back on staffing to save money, it seems. Well, they won't be getting ours again. WINE: Holy cow, have they raised wine prices to the stratosphere on this ship! Most bottles were well into the $40 range ...and up and up. We like German wine and the only bottle of that on their list cost $53. No way Jose! Usually, the wife and I buy a bottle every other night. The steward corks it and saves it for us to finish the following night. Not this trip; we had zero wine. SUGGESTION for RC: Lower your prices and sell more wine and drinks; make your profit on volume and happier customers. PRIEST: We are Catholics. We go to Mass every Sunday. There was no priest on this ship, unlike on Holland America, where every ship has a priest. Very disappointing, RC! SHORE EXCURSIONS: We dragged our feet booking these on their website until a week before our departure, so it was our own fault that we had to compromise on 3 of the 5 trips we wanted. (We booked this cruise last summer, but procrastinated on these bookings.) Fortunately, we believed the website's notice on our "wish list" trips which advised us to "Check with us onboard". First thing we did on board was to run to the Customer Service Desk where Victoria was able to get us all 3 of our "wish list" excursions and refund our money for the others booked at home on the website! Very nice! We were so happy with Victoria, we gave her a nice big cash tip! FAVORITE SHORE EXCURSION: "Christmas Cove & Honeymoon Bay". We did this same trip 2 years ago and loved it; couldn't wait to repeat it! This "pirate ship", The Bones, sails right from the dock adjacent to where AOTS is tied up in St. Thomas. It's a long hike down the long pier to board it but well worth it. This is a real sailboat, not one of those hulking catamarans you see all over the place, so it's much more fun! (But not handicapped accessible at all, FYI). The crew, mostly in their 20s, were fun, too! First stop was for some snorkeling out at Buck Island. Saw several sea turtles and some nice tropical fish. NOTE: We had nice, smooth seas on this particular day, but other times we've headed out that way (halfway to St. John), the seas were much rougher. If you can't handle that, think twice, because you don't know what you're going to get into until you are out there. Next, after our snorkel stop, we sailed over to Honeymoon Bay at Water Island for a BBQ and 3 hours of beach time. Along the way, the rum punch flowed free and freely! Upon arrival, you choose between climbing down into their little inflatable boat to get ferried ashore.. or.. if you're up for it, just jumping overboard and swimming to the beach. Last year, I tried racing my 30 year old daughter to shore and learned quickly what a good swim teacher she had back in school! The guys from the ship brought our towels and other gear ashore for us to use on the beach. On the shore, a generous all you could eat buffet meal awaited us as part of our tour. BBQ Chicken, BBQ Pork strips, alongside a nice macaroni salad, baked beans and a tossed salad. Cans of Coke, Sprite, etc. were free with the meal. If you preferred, you could purchase beer and mixed drinks from the nearby beach bar. We sat at nice picnic tables under shady palm trees. After our beach time was up - 3 hours was enough for me - we rode back out to the Bones; some swam back to it. Spent the next half hour or so drinking more rum punch as we made our way back to the dock. Great day was had by all and we would do it again, a 3rd time! Slogged back to the ship and slept off the rum the rest of the afternoon :) OTHER SHORE EXCURSIONS.. briefly. Antigua: Did a long 4x4 jeep tour of the island. Saw a lot of the countryside. Enjoyed an hour at the beach, chatting with a couple from Britain. Tour was partly on a bumpy dirt road but way out in nowhere away from the tourist areas so that was interesting. St.Lucia: Took the Aerial Tram ride through the rain forest canopy. I was a bit apprehensive about trying this (I'm a big baby on "rides") but wife persuaded me and she was right. A smooth, slow glide through the rain forest. Total peace. Ahhhh! Very relaxing and educational with an excellent guide who rode with us in an open gondola seating 8 people. It's kind of like riding on a big ski lift. NO BUGS! With all the hoopla about that Zika virus, we were concerned but saw not one bug the whole time. Guide told us that rainfall has been below normal the past year or two. At the end of the ride, we walked around a small garden area and got spectacular photos of hummingbirds! Grenada: Did a classic snorkel/ beach day on the Caribe Cats catamaran. Saw the underwater statues put there to encourage the growth of new coral. Kind of small and not all that impressive but what the heck, it was interesting enough. Back on the boat to go over to the beach. Rum punch city all the way! AND while on the beach and in the water, trays of rum punch were served to us! First time we've ever had such service on any trip and we've taken plenty. Needless to say, we got pretty well "snorkeled" on all that rum and spent a few hours in bed when we got home, sleeping it off :) So would we go on AOTS again? Umm, maybeeee. Maybe not. We liked the itinerary on this trip which is why we chose it. We like that it starts out of San Juan, so you're far enough South so that you're not wasting boring days at sea waiting to get somewhere and paying exorbitant drink prices while you're waiting. Heard that NCL is planning many more departures from San Juan in the future; they're catching on! Previous 2 years, we sailed out of SJ on Celebrity and honestly felt that their food was much much better along with better staffing and service. Probably will go back to Celebrity again, given the chance. PS - San Juan is ok but slightly seedy looking. Enjoyed a few hours walking around Old San Juan the night before our cruise to see the old fort and have a drink. Lots of colorful buildings to photograph. Wouldn't be in a hurry to go back there. Read Less
10 Helpful Votes
Sail Date: February 2016
This was our 12th cruise on our 5th different cruise line (Carnival, Celebrity, NCL and Holland America). We’ve always had a good experience with RCL and liked the southern itinerary of this cruise, especially visiting two new islands ... Read More
This was our 12th cruise on our 5th different cruise line (Carnival, Celebrity, NCL and Holland America). We’ve always had a good experience with RCL and liked the southern itinerary of this cruise, especially visiting two new islands (St. Croix and Grenada). We flew in from Canada the day before just to be safe. Good thing we did because we got stranded in Philly for 10 hours. Arrived in San Juan at 10:00 p.m. and had a reservation at Le Consulat in Condado but they had no rooms available (gave away my room!) so we were sent to the Holiday Inn at the Cardiovascular Hospital 20 minutes awayl! Very disappointed! The embarkation in San Juan was slower than we’re used to (1 hour) but that’s probably because there’s more people on this ship. Food – the food was good everywhere but I was disappointed in only one specialty dining choice. Even Johnny Rocket’s you had to pay a $6.95 cover charge and then another $5 for a milkshake. On our last NCL cruise, they had free specialty dining and 3 other choices. We ended up eating lunch in the Windjammer and dinner in the dining room which was good. The desserts were good – especially the chocolate sensation cake (I’m a chocoholic), the cheesecake and the cookies. One thing I thought was missing were cappuccino machines. They had tea and coffee machines like usual but it’s an extra touch that I think every ship should have (Carnival has them!). Ship – The ship is nice, especially the Promenade with the café, pub and shopping. Lots of things to do from mini put, rock climbing, in-line skating, ice skating, etc. We had a balcony cabin which was very spacious with lots of storage so I liked the room. Ports - we had been to 3 of the islands before so we just walked around and shopped a bit. St. Croix was new and I was disappointed. Nothing much there in the port. Grenada was new and it's now one of my favourite islands. Great snorkelling, nice beaches, good shopping and friendly people! Entertainment – I only saw parts of a few shows and they are on par with most ships. Summary – Overall, I found the cruise to be very relaxing and the itinerary was great. Lots of nice islands and a nice relaxing sea day. I’ll try a different line next time but we’ll book RCL again for another cruise in the future. Read Less
7 Helpful Votes
Sail Date: March 2016
We have been on more than 15 cruises, many on Princess, several on Celebrity and now 3 on RCCL, 2 of which have been on the Adventure of the Seas. We arrive at the embarkation city at least one day ahead to avoid the stress of airline ... Read More
We have been on more than 15 cruises, many on Princess, several on Celebrity and now 3 on RCCL, 2 of which have been on the Adventure of the Seas. We arrive at the embarkation city at least one day ahead to avoid the stress of airline travel and "missing the ship" We choose the deep southern itinerary as we love the islands and the best guarantee of really warm weather. Embarkation went smoothly. We did receive a health questionnaire that was not printed in English so that held up our check in very briefly. We waited on deck for our cabin to be available, but we expected that and packed appropriate clothing in our carry on. We ate breakfast in the dining room for the most part. Service was always prompt. Beverages and pastries always kept full. There was always a cereal buffet available. Egg dishes were hot and bac0n crispy. We just do not feel the need for the huge quantity of food a buffet offers so do not visit frequently. Evening dining was pleasant. Yes, portion size was smaller than in the past, but really, clean your plate and order 2. We were served 2 decent sized lobster tails and offered more! The shrimp, scallops and other seafood was usually cooked quite nicely and I had nothing that was over cooked. Our waiters were pleasant, courteous and very attentive (table 421, Peter). However, RCCL, please, please, stop immediately the wait staff entertainment. If we want singing waiters, we will go to Teas Roadhouse. Also, cease immediately, the constant reminder to "fill in the survey"-daily is an extreme annoyance and takes away from the enjoyable dining experience. Windjammer Buffet: just a lot of food, did eat there but stuck to the "make your own" burgers (too cold to melt cheese), salads and the taco bar(ate too many nachos). Ice Rationing: it was difficult to find ice water, small glasses at some bars on deck, but always was a long walk and hunt to obtain a large glass. This was very annoying on the sea day. Beverage Service: generally very poor in comparison to the past experience, does not exist in chairs on deck (especially in the far fore and aft), one has to stand at the bar and wait and wait and wait. Actually we usually had to obtain our own drinks at the Champagne and Lobby Bars also, though admittedly a waiter did show up after one of us was at the bar. We had to search bars for Canadian Club and shiraz-seemed to be difficult. The exception was our waiter in the Lyric Theater, he met us at the door with the question of " our usual". Adventure of the Seas: worn, wood inside seemed dinged up and in need of varnish. Furniture worn and faded, sofa in cabin was worn and stained, stains on the walls in our cabin. Good thing it is going into dry dock in the fall of 2015 Shore excursions: we plan our own. Entertainment: distracting, enjoyed the comedians, Disembarkation: went smoothly, timely, were actually off board at the scheduled time. Read Less
5 Helpful Votes
Sail Date: March 2016
We booked our cruise exactly a year before we sailed, getting us $200 onboard credit as advertised (or so we thought). We got connecting balcony cabins (we traveled with two kids and two adults) on the eighth floor and requested the 8:30 ... Read More
We booked our cruise exactly a year before we sailed, getting us $200 onboard credit as advertised (or so we thought). We got connecting balcony cabins (we traveled with two kids and two adults) on the eighth floor and requested the 8:30 dining and a table for 4 at the time of booking. We also bought beverage package for ourselves. Online check-in gave us a hard time because we had two separate reservations (you cannot book two cabins at the same time and you have to call to link the reservations). Overall, anything besides the homepage on RCCL's website looks outdated. I got a text from RCCL four days before sailing: Important Notice Regarding Your Upcoming Royal Caribbean International Sailing Hello, this is Royal Caribbean International with important information regarding your upcoming cruise. The CDC has issued a travel alert regarding the Zika virus for certain countries, which may be included in your cruise itinerary. To learn more about the Zika virus, please visit the CDC's website. For travel-related concerns, please visit http://www.royalcaribbean.com/contentPage.do?pagename=royal_caribbean_security_guide or contact us or your travel agent. It was not at all helpful that they sent this to us four days before sailing, even though we already had enough information on this topic. RCI uses Pan-American Pier in San Juan. This port is only used for embarkation and has no amenities. As soon as we arrived at the pier, we were rushed out of our taxi and onto the sidewalk. Embarkation was very disorganized. First, you have to wait in one line to drop your checked bags off. You give them your bags and they literally throw them in the back of a truck. After you drop off your bags, you have to go all the way back to the start and wait on line to get inside the embarkation building. We were traveling with an elderly person who had a hard time walking, so we requested a wheelchair. THEY HAD NONE LEFT! However, we were allowed to use the expedited line. Once we got inside the building, things moved faster and we were able to get on the ship easily. We did NOT have a good first impression of this cabin. Both of our sinks would not drain. The desk and other areas were banged up and the safe looked like something exploded on the outside of it because half of the numbers were burnt off and didn't work. The safe did not function properly and the front desk disregarded us. The air conditioner didn't work properly either. On a side note, the balconies are metal, not glass. Overall, the cabin looked very worn out. They fixed our sink after us waiting hours because the plumbers were working on a 200+ toilet jam. The air conditioner was also fixed easily. Our cabin stewardess was nice, but unprofessional. We walked off the ship without even knowing her name because she never wore a name tag. She came in our room while our air conditioner and left towels for us. She never serviced our room that night. We visited our dining room (Strauss, Deck 4) to check the table we had been given (decks 3 and 4 are set dining, deck five is MyTime dining). It was a table for eight, and that is what they said we requested. I was furious because this was a very special cruise and we requested a table for four a year ago. Thankfully, we recieved a letter later that night informing us that they switched us to a table for four. Our table was in between two bussing stations and my chair got hit every night by a food cart. The food portions were very small and the food quality was subpar. The menu lacked options and the chefs gave us a hard time about anything (our waiter was very nice, though). A few real examples: "Can I get a bigger soup?" "Uh, that would be hard for the chefs. I can order you two if you want." "Can I get this as an appetizer, possibly in a smaller portion?" "No, you would have to order that as a dinner." Their desserts weren't good either. Their idea of Baked Alaska was ice cream in a dish covered with baked egg whites. I got Ben and Jerry's almost every night I felt like having dessert. Windjammer was AWFUL (Island Grill included). Everything tasted so terrible that my breakfast and lunch every day ended up being bread. I even tried the omelette station, but the eggs were so runny that I thought it was American cheese. Nope. I tried breakfast in the main dining room, but it matched the quality of the Windjammer food, yet it had better service. My only good regular lunch was in the main dining room. Sadly, they only had it on sea days and there was only one sea day. Johnny Rockets and Giovanni's Table were spectacular compared to the other venues. No suprise they both carry a cover charge. The bartenders were rude and ignored anyone they didn't feel like serving, which included me and my whole party. Our beverage package advertised Evian water and Perrier sparkling water, but we instead got brands we never heard of. Guest Services agreed with the bartenders. Speaking of Guest Services, they decided to give us $100 less than the onboard credit we were offered and basically told us it was our fault. I was furious. We only went to one show, a comedy hypnosis show. It was great, and the only reason I am giving this category less than it deserves is because they showed movies in the theater a few nights instead of a show, even though there is a dedicated screening room and a movie screen at the pool. The only enrichment activities were trivias, and I wasn't that impressed with them because you could barely understand the host. Rock climbing and ice skating were great, and so was mini-golf and other sports activites. The rock wall was hot, though. We did not do shore excursions. Port times were good. St. Thomas- Good shopping and great beaches. St. Croix- Beaches and shopping were the worst out of all the islands. Unpopular island. Antigua- Nice beaches and average shopping, but taxi drivers harass you. St. Lucia- Best beaches and best shopping. Grenada- Subpar shopping and average beaches (overpriced), although much better than St. Croix. Disembarkation was the worst. We had to wait an "unknown amount of time" in line to get off the ship because customs were full. It ended up being about a half hour. Customs moved like lightning and so did obtaining our bags, so I don't know what the hold up was for. Overall, this was overpriced (we had better experiences for less on Carnival). If you are looking at a Freedom Class ship of RCCL, go with Norwegian (Jewel class+) if you want basically the same activities (no ice skating, but they have bowling) and a great overall cruise experience. The downside is that their cabins are tiny, so if you want bigger cabins and great food, go with Celebrity. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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