369 Royal Caribbean Adventure of the Seas Cruise Reviews

This was only our second sailing with RCI although we have done several Med cruises from Southampton with other lines. The embarkation was the smoothest I have ever encountered, there were plenty of staff around to help and the queue was ... Read More
This was only our second sailing with RCI although we have done several Med cruises from Southampton with other lines. The embarkation was the smoothest I have ever encountered, there were plenty of staff around to help and the queue was non-existent, before we knew it we were boarding the ship. We were told our rooms would be ready at about 2pm so we grabbed a snack from the Windjammer and enjoyed a peaceful hour sat near the pool people watching. The announcement about the rooms being available came earlier than the predicted 2pm which was a nice surprise. We had originally booked a Grand suite as our teenage son was going to be sharing with us and I knew I would find an ordinary balcony stateroom too small but at the last minute his older sister decided to join us so they ended up with an inside stateroom along the corridor and all of a sudden my husband and I had the luxury of a Grand suite all to ourselves! Our cabin was obviously very spacious although the balcony was much smaller than is offered with a GS on IOS. However I liked the fact that it was enclosed and private even though it was smaller although having one sunbed did seem a bit odd. Unfortunately, although our stateroom was clean it was obviously in need of a refurb. One of the sinks leaked badly in to the cupboard underneath, something I didn't discover until my toiletries were all soaked. On closer inspection I realised that the back of the cupboard was quite rotten so it had obviously been a problem for a while. The air-conditioning in the bathroom also leaked so we had to keep towels on the floor to prevent accidental slips. The kettle would only work if we stood there holding the button in all the time and opening and closing the drawers required muscles of steel and was so noisy I felt sorry for anyone underneath us. On top of this the soft furnishings and headboard were badly stained and there were a few nicks out of the furniture. The inside stateroom occupied by my children was actually in a much better state of repair but I was surprised to see that although they had a kettle they had no coffee maker or instant coffee and the only toiletries they had were a cheap, thin bar of soap and a shampoo/showergel combination. Our room steward was not very attentive. I think we are easy to look after guests, we are tidy and put everything away and usually make no requests. However by the third day I had to ask for teabags, to have the menu sheets changed in the folder, to have the glasses replaced that we had used on the first day etc. I think that these are basic roles and I should not have had to go and find him to ask for them, he never even actually introduced himself. The room steward for my children however was an absolute star, friendly and helpful as well as being extremely efficient. We had opted for My time dining and asked for a table for 4 which was always accommodated. We had the same staff every night, Whyte and Nareem who were brilliant. They remembered everyones preferences and were friendly without being over the top. Most of the food we had was very nice although I felt there was sometimes too much shellfish on the menu and it was a bit repetitive. On two occasions we had problems with our meal (cold meatballs and extremely undercooked chicken) and Nareem was there as soon as he spotted that we weren't enjoying our meals. We took our other meals in the Windjammer where we found there was a good selection of food although some of it could have done with being hotter. The staff were always friendly and helpful and would help you look for a seat if needed. I really don't think there is enough seating here for the size of the ship and breakfast on port days and lunch on seadays could get very hectic. We found the Cruise Director, Clo, and her staff very friendly and approachable. We enjoy quizzes and loved the fact that there were several every day and the staff were always happy to engage with their audience and made a good atmosphere. We enjoy going to the theatre in the evenings and on the whole we enjoyed most of the performances. We thought the iceshow was great too and we were surprised to find that we quite enjoyed watching the gameshows as well even though I wouldn't have said they were my thing! We found the evening flowed really well and there was always something we wanted to do. We are not drinkers and don't enjoy spending our evening just sat in a bar so we found that there was always something to entertain us on the Adventure. There were several musical combos on board including one duo where the guy was brilliant and the girl had the worst diction and stage presence that I have ever come across! My son and daughter both had a go at the rock climbing and the inline skating. As we had found on the IOS the staff were all chatty and helpful and were not at all condescending and really wanted to make sure people enjoyed their activities. The ice-skating times were very restrictive and were only available towards the end of the cruise and in the evenings which tended to coincide with meal times. My son tried one session but although he can skate well he said it was rowdy and there were people skating in opposite directions and he thought it was getting dangerous on such a small rink so didn't go again. The biggest disappointment on the cruise was actually the ports. I had chosen the itinerary as there were several ports that I hadn't been to before and it also included Barcelona which was on my bucket list. Another port that caught my eye was Malaga as I knew RCI ran excursions to Alhambra palace which I was desperate to see. However most of the ports were industrial and a long way from the towns, this is pretty inevitable but at $15 each for a shuttle bus this could get quite expensive. Luckily we had researched most ports and knew of local buses and shuttles that ran and were much cheaper but I feel that the cruise company almost hide this information for every port except Barcelona. We took a Gaudi tour in Barcelona which we really enjoyed although I felt it was a bit rushed. The problem with the rest of the ports was that they were all very similar, there was not much to do locally without taking excursions and since they all have the same history they have pretty much the same architecture and town layout as each other. Usually our itineraries have included an Italian port or maybe La Rochelle or Guernsey so there is more diversity than was available on this trip. When I studied the excursions from Malaga I found that they were not running one to Alhambra as the ship wasn't docked long enough, I was very disappointed when I found this out. Although I have mentioned that I felt our stateroom was rather tired I felt that the majority of ship looked in excellent condition and was always spotlessly clean. The only obvious signs of wear were on the seats in the Schooner and the Imperial lounge which were sometimes a little fragile! The lower deck area around the pool seemed to get very busy and the pool attendants did not do a very good job of policing their chair-hogging rule. One day we were on our sunbeds at 9am on a seaday. The 4 beds in front of us had towels and a few possessions on them already. Throughout the day we swapped and changed our beds with our children whilst we were in the pool or they were grabbing a meal etc. Over the course of the next 6 hours no-one came near the beds and only a little while later did we actually see the pool attendant decide to move the peoples stuff. The top deck usually had sunbeds available although it was quite breezy up there on some days. Overall we enjoyed our time on Adventure. I think she is the perfect size of ship for us and I really hope to sail on her again after she had been through dry-dock but I feel that RCI have left the refurb a little late and for the money that I spent on our Staterooms I feel that I should have had a better standard of accommodation.   Read Less
Sail Date July 2013
We were taking our daughter for her first Mediterranean cruise and joining two British couples for this much anticipated cruise. The ports were for the most part good...Cadiz was a waste and Barcelona was insanely crowded for mid ... Read More
We were taking our daughter for her first Mediterranean cruise and joining two British couples for this much anticipated cruise. The ports were for the most part good...Cadiz was a waste and Barcelona was insanely crowded for mid September. The food in the dining room was substandard. We were told several times that Royal Caribbean had spent 13 million dollars on a new menu. They should have left the menu alone. This was our 20th cruise with RC and by far the worst for the food. We only went to four of the shows and only one was good. We have seen the same acts time after time. Apparently they have trouble getting new entertainers. The Royal Caribbean singers and dancers are talented but the shows are virtually the same from cruise to cruise. There are two jacuzzis in the Solarium and every evening one of them was closed. There was a teapot in the room but you could not make coffee; it must be ordered from room service. The ship was clean and well maintained and the captain was terrific. The cruise director's staff for the most part were very good. This is our second time on Adventure of the Seas and a few things need work. The miniature golf course was not in good shape and greens need to be replaced. We never found the diamond lounge and the reception for Crown and Anchor members is a waste of time. There was a sewage smell at one end of the ship the entire cruise. There are additional charges for most everything including ice cream which can be had at dinner for free. We love cruising but are looking at alternative cruise lines for future cruising. Read Less
Sail Date September 2013
Due to the extremely bad availability of the wifi, I had to make 6 visits to Customer Services to arrange refunds. I also had the embarrassment of a letter, delivered to my suite, stating the bank had declined a payment, when we were only ... Read More
Due to the extremely bad availability of the wifi, I had to make 6 visits to Customer Services to arrange refunds. I also had the embarrassment of a letter, delivered to my suite, stating the bank had declined a payment, when we were only on day 11 of the cruise and in the morning of that day I had my sea pass blocked! Apparently, I was informed that Royal Caribbean take out funds from your bank on a regular basis, despite a lot of transactions being cancelled, my bank informed me that I would have to wait 7 days to see if Royal Caribbean continued to process the requests. It turned out that because I paid a total of £350 cash prior to the letter arriving in my suite, I was actually $250 in credit. But I will have to wait 7 days for that to go back into my account. I went to see Front Desk Manager, when I seen the letter in the early evening, and I was very upset and he explained what had happened and did his best to reassure me, to no avail. These actions have resulted in me coming home to an unauthorised overdraft of £514.32. On the 19th November there were £979.02 outstanding payments on my account to Royal Caribbean. On the 19th November 2014, £758.57 was taken from my bank account by Royal Caribbean. The dining wasn't that special this trip and there were several nights when there was nothing that appealed to me on the menu, in fact the one night I had two starters rather than the main course. We spent the majority of the time using the 'Windjammer' where the selection is far more diverse, although the formal dining would have been my preferred choice for the duration of the cruise. The toilet blocked 3 times, but it was sorted straight away This was my second cruise with Royal Caribbean and my first trip was that good that I booked more trips. This cruise and two others for next year, but I have cancelled them both. I have been charged £75 for the cruise booked for February 2014 and £300 for the cruise in June 2014. Which adds to my frustration in regards to the treatment I have received. The manager in the Crown & Anchor was a disappointment, he didn't act on my request to cancel the two cruises. He didn't contact me the following day, which he promised to do. I had to seek him out 48 hrs later, to be told I needed to cancel the trips myself when I returned home, certainly not a bit helpful, far more interested in arranging return cruises for other guests who obviously enjoyed their holiday more than I did. I was also promised, credit for on board spending, that didn't happen either. The entertainment team were really good with their quizzes, games and promenade events, led by Chris Devine, with a special mention of Bjorn. The only saving grace was our cabin assistant Raphael! Who was amazing and would have a panic attack if we wouldn't let him clean our room twice a day. I did receive two complimentary bottles of Rosa wine, to apologise for the problems with the wifi and my bill. Problem is I don't like or drink wine. I don't see why I should bear the burden of £375 in cancellation fees when the reason for the cancellations is the disappointment of the experience, whilst on board the ship. But under the terms and conditions, this is the case as RCC have stated in their response. I also made my feelings known with the questionnaire at the end of the cruise and complained formally via email, they apologised but declined to reimburse the lost deposits   Read Less
Sail Date November 2013
This was our first cruise on Royal Caribbean and the first cruise for my daughter and son-in-law (late 20's). It was the fourth for my husband and I (very late 50's). STATEROOM: Our balcony stateroom was lovely. The room had ... Read More
This was our first cruise on Royal Caribbean and the first cruise for my daughter and son-in-law (late 20's). It was the fourth for my husband and I (very late 50's). STATEROOM: Our balcony stateroom was lovely. The room had plenty of storage for us and had a small couch. I think it was the best designed stateroom we've had to date. It felt quite spacious considering we were on a ship. (It helps when you keep everything tidy.) The balcony was totally covered, which we like. The TV was old but the ship is getting flat screens when it's being refurbished in the spring. Karen, our stateroom attendant was wonderful. She kept our room clean and made us three towel animals. Although I know it costs more, I think you really would miss out if you didn't at least have a window view of the ocean. LIBRARY: We were located right next to the very comfortable library. It had leather couches and was well lit and relatively quiet. Oh, and it had books. I lean towards the area where guests swap books but, with the advent of Kindle, there weren't all that many to choose from. SHIP: Although the ship is going in for a redo I found it clean and well kept. It may be a little tired around the edges but you really have to look to see it. I thought it was one of the nicest ships we've been on. I hope they don't take the charm away when they redo it. I loved most of the decor. SERVICE: With a few exceptions I found the service everywhere excellent. ENTERTAINMENT: The entertainment was good, not great, but good. The first ice show we saw was great. The second was not as good because the theme made no sense. The singers were good. We missed the comedian the last night due to the tragedy of someone jumping overboard. Please don't. GUESTS: It was Christmas which meant there were tons of children (700+ I believe) but it didn't feel overwhelming. The crowd was very mixed, unlike Princess and Celebrity which has a MUCH older crowd. ACTIVITIES: There were lots of activities with which to occupy yourself but I don't rock climb, swim or do anything like that so I can't comment on those activities except to say they were available. The same goes for the children's activities. This is why we picked this line over Princess and Celebrity. In the end, our daughter and son-in-law only used the pool and games room. We could have taken them on Holland America and they would have fit in perfectly. Re: Ping-pong - I'm not sure why they had the tables out in the open since it made it much too windy to play. Perhaps they wanted to make it more challenging. CRUISE DIRECTOR: The cruise director, Drew Divine, was exceptional. The tone of the ship was upbeat and energetic due to him. FOOD: My main complaint was the food. The roast beef and steak in the dining room was terrible and I couldn't finish them. The Windjammer's food was better with more variety. There were a lot of "no-sugar" desserts if you like that, which I don't. There was a yoghurt bar by the pool but it was only open from 12-6pm which I thought was ridiculous because it was VERY popular and the pool is open very late. The only place you could get free food most nights was a small venue on the promenade. The Windjammer closed at 9pm, earlier than Princess and Celebrity even though those ships close down their activities much earlier. I found that very annoying. (We did not eat anywhere you needed to pay extra since I find that concept really annoying. We almost went to Johnny Rockets for hamburgers for the "kids" with a $5 surcharge but they decided they didn't want to go. I have no idea why hamburgers and milkshakes require a surcharge.) You could always order food to your room but that's not my cup of tea. :) PROMENADE: The promenade was well used (and crowded) but for the most part it consisted of jewellery stores and bars. It would have been nice to have more variety like books and magazines, etc. and more than one free place to have a snack. The ship really pushed the jewellery! (I prefer to support the island economies.) BARS: There were TONS of bars. DANCING: I was surprised that there were very few places to dance, unless you were a night owl, which I'm not. EXCURSIONS: We had booked a number of excursions ahead of time, all but one of which was cancelled, which was odd. My husband and I took an impromptu island tour on one of the islands. It was half the price of an excursion. I think it was an Curacao. The butterfly farm in Aruba was very disappointing. It was very small and they don't breed the butterflies. They get females in once a week. I thought it was very overpriced at $12/person. My daughter LOVED the sea lion excursion which also had parrots. I didn't go.   Read Less
Sail Date December 2013
We love a cruise leaving from San Juan so that we may see that great city. We arrived a few days early and rented a condo from Fred Pappalardo. It is directly on the beach in Condado, right in the thick of the activity, but also in a quiet ... Read More
We love a cruise leaving from San Juan so that we may see that great city. We arrived a few days early and rented a condo from Fred Pappalardo. It is directly on the beach in Condado, right in the thick of the activity, but also in a quiet building. We went to another beach in the city, and I'm not telling the name so you'll have to figure it out for yourself, it starts with "E"! We have already rented the condo for next year. We love Puerto Rican food, but for a nice diversion, try Ali Baba. Very handy to the Stella Maris condo we rented or any of the Condado hotels. Embarkation went very smoothly at 3:30 for our 8:30 departure. There were no lines and we got right on the ship and into our cabin #1390. The cabin was very average but it includes a great oversized balcony. While very clean, the cabin needs a facelift. But I'm not very bothered by fraying carpet when I have such a super view from my balcony. The highlight of the ports was St Thomas because we got to spend our day with Island Wilson Excursions. This is always the highlight of our vacation. Captain Wilson does a great job of making the most of your day out exploring the Virgin Islands, but also keeps you calm about getting back to the ship on time. There is more on our perfect day in our port/excursion review. We also visited Aruba which we found very packed with people, but we're convinced that if you could lose the crowds the beaches would be beautiful. St Kitts was a lovely port. We spent the day at Carambola Beach Club which has a quiet location on South Friar's and plush beach chairs. For lunch we walked down the beach to Jam Rock for the best meal of our cruise. Jerk pork and conch fritters! Our time on Curacao was also very good. With so many beaches to choose I was at a loss, until I found Irie Tours All-West Beach-hopping Tour. We went to three of the best beaches, the national park, and had a great local lunch at an historic plantation. More on that in our port/excursion review. The meals, both formal and casual, were your standard Royal Caribbean fare. All of the staff was very nice and helpful but seemed overloaded with work. Disembarking was also a smooth process and we were at the San Juan Water and Beach Club Hotel by 10:30 am. We can't say enough about this little boutique hotel. The staff is out of this world, as is the oceanfront view from the room and rooftop pool/bar. We will definitely stay there again, and it is a handy departure point to the airport when you have to go home. Read Less
Sail Date February 2014
Let me begin by saying my husband and I aren't picky passengers. However, we do expect things to be clean, comfortable, and enjoyable. This was our first cruise with Royal Caribbean and were told by our travel agent that since we ... Read More
Let me begin by saying my husband and I aren't picky passengers. However, we do expect things to be clean, comfortable, and enjoyable. This was our first cruise with Royal Caribbean and were told by our travel agent that since we really liked our previous four Norwegian cruises we were in for a treat. We generally select a cruise based on the ports of call. We had not been to any of the ports on this itinerary and were looking forward to each one which we did. St. Maarten was our favorite. Most of the other passengers we met agreed with us as well. We booked private tours independent of the cruise lines and were pleased with each tour. The tour was longer, more extensive and half the price of what Royal Caribbean offered. We liked the location of our room #7618. It was midship and on a middle deck. We took the stairs everywhere. Never heard any noise even though we were close to the elevators. We did feel some motion on three nights. We aren't sure why, since the boat was barely moving on these occasions. Adventure of the Seas was going into drydock two weeks after our cruise and it needs too. The bed in this room wasn't much better than sleeping on a sleeper sofa. The sofa was worn and could use a good cleaning. The carpet in the room had stains under the desk. Paint was chipping off the balcony. Our room steward, Noel, did a great job and was one of the few things that impressed us with Royal Caribbean. The carpets throughout this ship were in need of cleaning or replacement. We ate breakfast every morning in Windjammer which offered a good selection of fruit and omelets. Our only complaint here was that there always seemed to be food spilled on the floor and no one bothered to clean it up. On our previous cruises there was a deck where you could enjoy eating outside. This was not the case here. Can't have everything. Our evening meals were in the Mozart dining room. We selected the My Time Dining option and were able to make reservations for different times each night. We never had to wait and were always seated with our waiters of Sylvester and Jerzean. These two individuals should be commended for extraordinary service. They were A++++! Sylvester made food recommendations each night and he was totally right. By the last two nights we didn't even need the menu, since we just went with his suggestion and couldn't have been more pleased. The food was wonderful. The pools were good. We liked the adults only option pool, even though we usually stayed at the main pool. We didn't spend much time at the pool, since we had five ports in six days. Royal Caribbean does have a problem with how they distribute pool towels. It's a first come, first served basis, so passengers can take as many as they want which a lot of people must have done. Whenever you came back onboard from port you had to discard any towels you took with you. We understood they were trying to keep any germs from spreading throughout the ship. However, if you wanted to go to the pool afterward, there weren't any towels available. Mercedes, the cruise director was goo. However,the majority of the entertainment on this ship was the worst of any ship we have been on. The first night there was a short version of what to look forward throughout the week. The comedian did a ten minute routine and was really funny. We were looking forward to taking in another show with him. Unfortunately, his only other performance was at midnight the following night. We had an early morning excursion and didn't take in his act. We weren't aware this was the only time he would be performing. One of the singers was incredible. She did Whitney Houston's "I Will Always Love You", which is not an easy song to sing. But she nailed it. She ought to have been a solo act. The juggler on the last night was also good. However, the Frank Sinatra act was average but thought he was Mr. Extraordinaire. The ventriloquist singer was the WORST. In fact over 1/4 of the audience got up and walked out. I heard when the performance ended, he thanked those that were left for not leaving. I guess if this was your first cruise, you might think the entertainment was good. However, we have really seen some top entertainment "Jersey Boys" and "The Beatles Tribute". On our previous cruises there was so much to do, that we had trouble deciding what activity or performance to go to. On this cruise, we had to decided if we wanted to go to the one activity that was going on or not. Not a whole lot of options. We were given a lot of misinformation from Royal Caribbean's main office before we left which was quite frustrating once on board. In preparing for the trip, I contacted RC office about the luggage valet program to the airport, since my husband and I wanted to tour Old San Juan once we disembarked. The main office said not a problem and quoted me the price which seemed a little high, but we were willing to pay it so we wouldn't have to worry about our luggage until we arrived back in Fort Lauderdale. Unfortunately, we didn't know the valet program is not offered in San Juan. We were told by two different people at guest services there wasn't anything we could do. Fortunately, another passenger on the ship told us about Barrachina restaurant in Old San Juan. They will store your luggage for you. The gentleman works off of tips but is recommended to give $5 per bag. This worked out to be a better price than the valet program at RC. We were also told by RC main office that even though we booked a cruise for next January three weeks prior to going on this cruise, once onboard we could still take advantage of the $100 stateroom credit for the future cruise. The staff on Adventure said the main office was wrong. I'm not taking this up with RC, since this is what the main office told us to do. Overall, we liked the ports which is the main reason we book any cruise. Our room steward, waiters, and food were outstanding. The ship itself as well as the entertainment missed the mark entirely. Hopefully once it's out of drydock, the physical aspects of the ship will improve. The entertainment can only go up. Read Less
Sail Date March 2014
My wife and I have cruised 11 times before this and this was our third on a RCI ship. This was a disappointing cruise vacation, as half of the cruise was cancelled due to a problem with the propeller. We arrived at 1:00 and was told that ... Read More
My wife and I have cruised 11 times before this and this was our third on a RCI ship. This was a disappointing cruise vacation, as half of the cruise was cancelled due to a problem with the propeller. We arrived at 1:00 and was told that we would be embarking at 4:00...so we went into San Juan and came back at 4:30. We didn't actually board the ship until 6:30 (so much for priority boarding). We all had to wait in line, but what bothered me was the fact that so many people were rushing the line and nobody was monitoring it. For people like us, who are trying to do what we are told, the wait kept getting longer and longer. Next, we were told we would be leaving that evening...and when that didn't happen we were told by the captain that we would be leaving the following evening. Bottom line is that we did not leave San Juan until Wednesday and we did not see two of the islands that were scheduled. To RCI's credit, they comp'd the entire cruise for everyone! Our cabin steward was invisible. He did clean the room twice per day, but was not available for assistance with anything else. Room service orders when unfilled 3 different times. We were billed for 6 people for Portofinos when only 4 of us were on the cruise together. We have yet to see that credit, but were promised it after a 45 minute conversation trying to explain what they had done. Frustrating. My wife and I had our couples message interrupted by the muster...and then was charged the regular price even though it was cut 30 minutes short. We finally got a "do over" but only after demanding it. Would have been nice not to have to even ask. In short...the crew was not nearly as friendly as the other ships we have been on. There were exceptions, like John in the concierge room and Jean, the message therapist I got on my "do over". But...they need some smiles. I know they were under a lot of pressure and had many complaints...but they made it worse by not being friendlier. The ship is tired...needs a face lift. And, for a ship this size, more dining options are needed. Read Less
Sail Date March 2014
This was my husband and mine 2nd cruise and our kids (15 and 13) first cruise. We were so excited to take them because we loved our first cruise. The pro's about the cruise...when we could get off the ship and do the excursions. On ... Read More
This was my husband and mine 2nd cruise and our kids (15 and 13) first cruise. We were so excited to take them because we loved our first cruise. The pro's about the cruise...when we could get off the ship and do the excursions. On Coco Cay we did Stingray City which we all loved. Coco Cay itself was like being at a theme park. We perhaps are spoiled when it comes to the Bahama's as we have been to Abaco and found that to be more beautiful and clean. Nassau was dirty, smelled like urine. Our excursion snorkeling, Rainbow reef was great, the crew was just ok, not overly friendly, you are just a number to them. The reef was nice with an assortment of fish which they fed with bread. The have a bar on board which you have to pay some ridiculous prices for a drink. Our cabin steward was awesome, our first night dining room server was awesome. The cruise director Mercedes and activities director Nicolo(I think that was his name) were awesome, though we felt that some activities around the pool were not kid appropriate. We did not feel this was a family cruise but more for couples or younger people who like to drink a lot. We purchased the soft drink package which was a waste as the bartender's were annoyed whenever we asked to have our cups filled, so much to the point that my kids didn't even want to go up to the bar to get a drink. We had dinner at one of the specialty restaurants, Giovanni's Table. When we made the reservations we saw nothing about a dress code. We didn't pack dress clothes since we weren't doing the formal night. When on board, I saw in the daily paper that Giovanni's doesn't like you to wear shorts. Unfortunately, that's all we had for the kids and my husband had nice dress shorts with a button down shirt. He looked nicer than some people in there with pants on, yet the Host looked us up and down disapprovingly before seating us, then had an attitude. I wanted to leave! Thankfully our waiter, Ali was awesome! The food was good and the rest of the evening was better. We did do Johnny Rockets one night which was good other than the obnoxious drunk guy who was yelling and screaming so much we had to move our table, not one person had the guts to tell him to calm down and be quiet. Dinner in the main dining room was not kid friendly at all...we sit down for a family meal and there wasn't a lot of food that my younger son ate, or me for that matter. We did do the buffet which was ok. There weren't a lot of activities that families could do together at night, and not a lot for the kids to do. There are two pools, one wasn't working for one day but then it was filled the next day. They pools are small and pretty crowded. We won't be going on another cruise on Royal Carribbean. I was disappointing and to be honest our cruise on Carnival was much better. Read Less
Sail Date April 2014
I realize that everyone had certain expectations from vacation. For those who have been cruising before, it is easy to compare the service, condition of the ship, and amenities. As for myself, I have been on Disney, Princess, Carnival, ... Read More
I realize that everyone had certain expectations from vacation. For those who have been cruising before, it is easy to compare the service, condition of the ship, and amenities. As for myself, I have been on Disney, Princess, Carnival, Celebrity, and Royal Caribbean. After sailing on the Oasis of the Seas on my last cruise, I knew that my next cruise would need to be on a mid-sized ship with less crowds (I also wanted the luxury of a ship that I didn't have to make an appointment for the different activities 3 months ahead of time). I was also looking for a good price on an Eastern Caribbean cruise (I am done with Mexico). As a result, I found the Adventure of the Seas sailing on April 13th out of Miami. After doing the research and reading the reviews on the ship, I had an idea on what to expect. This was my partner's first experience on a cruise and did not know what to expect other than wanting to have a good time. We sailed on the first 7 day cruise after the ship went into dry dock. Yes...the ship is older which especially can be seen in the cabins with a balcony (we had room 7266). The balcony is "closed in" which is unlike the "open" balconies on the newer ships. There were some carpets that were not replaced and some of the curtains and bed covers could also be updated. It clear that during dry dock, they updated the technology in the ship including flat screen TVs in the cabins and video directional signage. From what I understand, they also spent time on the ships engine since it was having problems before going into dry dock. When we arrived at the pier, we quickly made it through port security and checked in. While that went well, we ended up being in line for almost two hours to get onto the ship. Granted, the cruise line advertised that we would be able to board the ship at Noon and we were there at 10:30, but from my experience on other cruises, I was able to board the ship earlier than the advertised time. I do not blame the cruise line but it would have been nice to have the staff give us updates while standing in line. Once we got on the ship, everything else went fine. Our room steward was nice but we did not see a lot of him. He cleaned the room but rarely did anything above and beyond. Our dining waiter and assistant waiter were great and provided us great service. Food was ok in the Windjammer and good in the main dining room (we ate there mostly since we did not like the crowds up in the Windjammer). I have to admit we were disappointed with Giovanni's ... the food was average but the service was not great. It seemed like the staff was overwhelmed and that we kept having to get our waiter's attention). St. Maartin was ok...we went to the Sunset bar to watch the airplanes take off and land. In Puerto Rico, we walked around old San Juan and check out the two forts. In Labadee, we rented jet skis and got massages on the ship. The jet skis were one of the highlights of the trip but the massages were average. In the end, I believe that a trip is what you make of it. We realized that the ship was older. Yes, there were no robes, no chocolate on your pillows, and lacked some of the extras you find on an Oasis class ship (surf rider, etc). Knowing all of this, we had a really nice time. Would I recommend this ship...yes...as long as you know what you were getting (especially if you get a good price). That being said, we would probably be looking for a newer ship on a future cruise.   Read Less
Sail Date April 2014
Have just returned from 15 night Med cruise with my wife and two friends, this will have been our 6th cruise with RC our first on Adventure . As a welcome gift in our cabin ( Emrald status ) we were given a little bottle of water and a ... Read More
Have just returned from 15 night Med cruise with my wife and two friends, this will have been our 6th cruise with RC our first on Adventure . As a welcome gift in our cabin ( Emrald status ) we were given a little bottle of water and a small packet of biscuits after a complaint to Crown & Anchor we were given a bottle of wine and a free meal in Giovanies which was not as good as the food or service in the main dinning room,where the service from Herman and his assistant Prakash was fantastic. In Lisbon the price of the shuttle bus to go into the city was 19 Dollars return yet you could get on the open top sight seeing tour bus for 18 euro's for a tour of the city which could take up to 5 hours if you did both routes, do the math . We also did excursions to Florence and Rome with a third party, check the internet before you go, these were a fraction of RC price . The headline shows were very good with the exception of Bee Gees revival band ,the guy on the organ ( Morris ) could sing but could not play the organ as he was pretending to play ( Barry ) could not sing or play the guitar and spent most of his time showing of his off his medalion , Robin had a look of Robin but sad to say it ended there. There was a young girl who deserves a special mention Laura Broad who one day will be a huge recording star. Cabin attendant as were waiting staff were very good. Read Less
Sail Date May 2014
I want to write an honest update to one of my favourite ships (Voyager Class - 5 Trips), which also has the best staff !! We previously travelled on Adventure of the Seas last July, and we had a fantastic time ... So we looked forward to ... Read More
I want to write an honest update to one of my favourite ships (Voyager Class - 5 Trips), which also has the best staff !! We previously travelled on Adventure of the Seas last July, and we had a fantastic time ... So we looked forward to this one and also meeting old friends (Staff) and to look at the refit work done earlier this year. To be fair the previous reviews had us concerned about the food, but I have to say the MDR was good, and we did not have a bad meal in my opinion the whole time we ate at the MDR, and we have 5 children with us !! Staff were also excellent again, and were only let down by a few miserable ones in the Casino (Dealers not waiters) who need to smile a bit more, and interact with their customer,s which did not happen previously so must have had an influx of new staff not use to RCL. Another really bad bug bear with us was allowing smoking in the Casino !! which ended up looking like the entrance to the Home Office, with loads of Guests just smoking by the ashtrays and not playing any games which made the whole casino have a haze or cloud over it which really did smell bad (even to walk through to the Lyric Theatre) and although I am a reformed smoker I did not want to play in that atmosphere for long as my dinner suit stunk our cabin out later that night. I dont think this would happen in the USA so should really be banned here ... The funny thing was that they have banned smoking from the balconies ?? but not the Casino ?? sounds like the bean counters want to win again !! The most disappointing aspect was the change from Portofino's to Giovanni's Table, which was really poor with no suite access in the morning or afternoon which made the Windjammer an absolute nightmare to get a table, and it did become stressful with people basically pushing others out of the way to get a table, it was disgusting to see, and many arguments and pushing matches took place ... I cannot understand that a ship with only one Specialty Restaurant should switch to Giovanni's which had a very limited menu, poor chefs or shall I say cooks, because on our visit they served us 6 scollops in fancy shells which they warned us were very hot !! and then we found the scollops were still partly frozen in the middle !! and instead of cooking new ones they re-cooked the 4 which were left which then were served to us like rubber bullets and could have bounced all around the restaurant, then I had tenderloin which nearly broke my tooth implant it was that cremated ... not a good experience !! and for the first time in my RCL history nothing was done about it when I pointed it out to the Manageress who was in charge that night. I still left a $20 tip for the hardworking SERVING staff !! who did their best in a bad situation as it was not their fault that the propeller technician was cooking the food .... and the waitress acknowledged previous issues with the new restaurant and asked us to give it a second chance ... sorry ... no chance. Now... for the good parts ... The staff in the MDR were excellent with Nilsita & Dwayne looking after us perfectly, Farell on the Bar service was again top notch !! and lynet at the next table who looked after us sometimes at the ALC Deck 5 Mozart. I must give a special mention to Eugenio (Asst Waiter) in the Windjammer as he was the height of coolness when everything was going Pete Tong around him, and he calmed down some irate table hunters and two ladies who decided to sit down on the same chair !! He then located fresh fruit for another angry customer and was oblivious I was watching the whole scenario .... he then turned and asked if I needed anything that he could get !! so professional !! Jackson was our Room attendant and again was perfect. Diamond Lounge host Dionne was exceptional as was her waiter Rashi, and wish her well in her new role as Concierge, as Sucel was leaving after our cruise ended. The concierge lounge was again good although we preferred the openness and view from the Diamond lounge. The Cruise overall was really enjoyed by all of us, and dont let the above negative points put you off travelling on the AOS as that could happen to anyone on any ship, or any line, she obviously needs some work doing at the next major refit which is in 2016 and I believe when the Explorer arrives in Southampton next year she would have had the Major Refit the Class now needs to compete against other lines that depart from Southampton. The Port visits were again very good with Flam (Flam Railway) & Stavanger (Port) the highlight with fantastic sights and a beautiful town respectively. I cannot understand the stop at Kristiansand as any ship that stops at a foreign port on a Sunday you normally find that everything is closed, and this was the case here and was a totally pointless stop walking around a ghost town. The entertainment in the Theatre was mediocre, however we did have a good laugh with the comedian. The headline acts were what you would see in your local Social Club and the Comedy/Magician who built himself up like David Copperfield and performed Magic tricks with CARDS ?? How the hell can you see cards from 200ft away in a circle ?? was really bad . The ice show was probably one of the best I have seen so Top marks for the performers I have to say I love travelling with RCL, however this will be our last trip on the AOS until after her major refit or change in specialty dining, as we do like our special nights and with only poor Giovanni's I will not go back to only one choice again. The reduced suite benefits also put me off spending the extra money for the better cabin so it is easier just to pick a different class of ship. Gary   Read Less
Sail Date May 2014
I was about to prepare a long review of this cruise for Iceland and Norway but Skandic6 has beaten me too it. His complaints are almost exactly the same as ours. The trip was very enjoyable but I am afraid that, since we started cruising ... Read More
I was about to prepare a long review of this cruise for Iceland and Norway but Skandic6 has beaten me too it. His complaints are almost exactly the same as ours. The trip was very enjoyable but I am afraid that, since we started cruising with RCCL 10 years and 8 cruises ago, their standards have dropped considerably. The ship was very tired looking. Our Grand Suite (1568) was nice but close inspection revealed lots of little issues that need looked into. (Curtains poorly hung, shower temperamental, torn and worn valance around bed.) Food was very good in the main dining room but in the Windjammer, which we normally prefer, the food was poor with little choice. Alright if you like Indian food very day. Indian food tended to make up approximately 50% of the selection every day! Fresh fruit was delivered only once during the entire cruise and there were a couple of deliveries of canapés/petit fours - 5 pieces between 2 off us. Not what you would expect when paying for a Grand Suite. Apart from 3 superb acts the standard of the nightly productions was poor. I believe Butlins does better! The RCCL own production shows we over-amplified probably to cover up the fact that the cast were miming throughout! The standout performance was Kerry Ellis in Tell Me on A Sunday by Andrew Lloyd Weber! Perhaps she should give the RCCL singers and dancers a lesson and stagemanship! Credit is also given to the Zoots and Graffiti Classics. No credit to the Welsh "singer/comedian" who could not sing nor tell original jokes A real prima Dona! We did enjoy the shore trips but as Skandic6 they tend to be either too short or too long. For example we went on a trip to Halholmen a beautiful fishing village on the Atlantic Coast Road. This involved a coach trip then a short voyage on a replica Viking ship. When we got there we had coffee and cake followed by a film show. As soon as the show was over we were ushered back to the ship for our return home. We had zero time to look around this beautiful island. The crew were generally good. Our waiters in the main dining room were excellent and new exactly what we needed every night. We would thoroughly recommend paying the supplement for a surf and turf - both beautiful lobster and filet! Credit also should be given to embarkation/disembarkation. Both were particularly easy. All in all a good cruise but could been a lot better Read Less
Sail Date May 2014
My first cruise on RCI and had high expectations for an alleged 4 star cruiseline. Unfortunately the ship presentation, service and food was by a long way the worst out of the five ships I have sailed on. Boarding / Disembarkation This ... Read More
My first cruise on RCI and had high expectations for an alleged 4 star cruiseline. Unfortunately the ship presentation, service and food was by a long way the worst out of the five ships I have sailed on. Boarding / Disembarkation This was probably one of the best things about the cruise. The Boarding process was quick and seamless. On disembarking we elected for self assisted and took our own luggage off the ship. Ship Presentation/Maintenance The ship is tired and is needing some TLC. While some work seems to have been done to keep public areas looking OK, that is not the case for cabins. Our fwd outside cabin on deck 2, had peeling and missing paint in the bathroom, chipped furniture, stained basin and most of the chrome plating missing from the basin plug area. Doors squeaked due to lack of lubrication. The curtains look like they are from the 1980s. The pillows were spongy. For most of the cruise, one of the call buttons on the 11th floor bow port elevator was not working despite reporting it more than once. In the male facilities in the gym, one shower did not have hot water for the whole cruise despite being reported several times. On one day all three glass fronted showers had a problem - one no hot water, one blocked drains, one no soap (because it as the only one fully working and consequently overused). The main Deck 11 (internal) hot tub/spa only had two jets working properly and the rest of the spa was still, despite the pumps running. Ship Configuration Access to the AFT of the ship on this vessel's configuration by fwd Deck 2 passengers was a bit of a pain as there are only three main pathways. Deck 4, Deck 5, or Deck 11. However Deck 4 was out of the question as the Casino was mid ship and reeked of thick cigarette smoke 24/7 that made one want to vomit even just quickly moving through it to try and access the aft restaurants or facilities. Deck 5 regularly had shop "sales" of junk products such as $10 watches and trinkets (that are available for less elsewhere) that severely obstructed access for several days of the cruise. This left only Deck 11 for transit which would be Ok for warmer climes but often cold and windy on a Baltic Cruise. Food and Service The Windjammer restaurant served the same food every day with no rotation of foods on offer and a large percentage was Indian. While there was ample quantity, the quality was way down with poor ingredients, preparation and average presentation. Many days there was very limited selection of whole fruits available and freshness of some was a real issue. Dessert dishes focussed mainly on arty-farty presentation but lacked honest basic quality and taste. This food outlet closed at around 9pm every day and there were no other real options for supper after a show. The promenade café food offerings are a total joke.50% of the Windjammer staff acted like they didn't want to be there, 25% were average, 25% were superb. In the supposed fine dining restaurant on level 5 the experience was a little better but the food quality no better than the buffet. The "free" steak was the cheapest cut they could find and some passengers sent theirs back, I couldn't be bothered and left it. The better quality steak was only available at extra charge. The servings of several menu items were quite small and on a couple of nights I went to Windjammer after the fine dining because I was still hungry even though I am not a big eater. The fish dish served one night was bone dry and inedible having been overcooked and sitting somewhere under a heat lamp. The selection of main courses was certainly much more limited than on any of the other ships I have sailed on, with many seemingly rotating back 48 hours later. The desserts suffered the same problems as Windjammer. Other passengers commented to me (and I fully agree) why can't they just serve a simple honest dessert like flourless mud cake or apple pie & cream or some fruit and ice cream instead of this tasteless mousse mush. The ratio of staff who were keen to please was much higher than Windjammer but there were still lots of service gaps. The food delivery was slow and they seemed short staffed. Whether the problem stemmed from the kitchen or in the restaurant, I don't know. Many passengers walked out before desserts both because the offerings were unappetising coupled with slow service and or the silly programming of the evenings entertainment which was usually 9:30 and 10:45. Promenade café served either a skimpy meat pizza or cheese pizza or sandwiches/rolls every day plus the same unappetising desserts as on the rest of the ship. The poor hard working staff in there were often under the pump after 9pm because it was the only place food was available on the ship for 3000 passengers. Entertainment I'm not big on the entertainment that is on offer on most cruises so didn't attend many, particularly as the advertised programming and silly time slots didn't appeal to me that much. The Ice Show was excellent and the performers skilled and professional. The comedian in the main lounge had lost almost half the audience after a short while and many grumbles were heard around the bars later that night and the following day. The BGs show was quite good and got the audience going even though some of the onstage antics were not appropriate for the earlier family session. It was reported that while the West end offering was a skilled performance for the female lead, the subject matter was a bit depressing and not concordant for passengers looking for some upbeat entertainment. The Blue Waters quartet playing mainly in the lobby bar was excellent and had dancers up and enjoying themselves every night. However all entertainment on the ship closed down at 12:30 am except for Jesters which was poorly attended most nights due to the poor selection of music on offer. The bar staff in the lobby bar interacted well with the crowd and added to the creation of a good atmosphere. Itinerary & Excursions The Itinerary seemed poorly planned with 4 port days in a row, 2 of them quite short due to the distances needing to be travelled overnight but then followed by two sea days in a row leaving many fuming over the so little time in port. Checking on my return the Princess itinerary (e.g. July Baltic out of Southampton return) and timing were far superior to this offering. Booking a very expensive cruise transfer in Bruges with RCI was a big mistake as they left us waiting on board for 2 hours after docking before transferring us to the buses leaving basically just over 3 hours to explore the city. What a disgrace! On swapping notes with other passengers, booking excursions independently of the cruise line was not only significantly cheaper but much better service levels and far more things seen or experienced by the participants. Cabin Service I cannot fault the hardworking, friendly, efficient, cabin steward (Grace) who did a magnificent job, magically and transparently ensuring everything was spotlessly clean and tidy several times a day. Summary Overall I would need some radical prompt to get me to consider using this cruise line again - either a price or itinerary that I couldn't possibly resist and was not available on any other line.   Read Less
Sail Date June 2014
Last week we returned from a Baltic & Russia Norway Cruise. I had extremely high expectations of Royal Caribbean having travelled with them several times before. But we where slightly dissapointed the downside for me this time was the ... Read More
Last week we returned from a Baltic & Russia Norway Cruise. I had extremely high expectations of Royal Caribbean having travelled with them several times before. But we where slightly dissapointed the downside for me this time was the very tired staterooms stained carpets, furniture badly needing replaced, bathroom and shower facilities requiring attention and the entire cabin requireing some TLC. Many of the staff were reaching the end of their contracts and were only too willing to tell how fed up they were. They where defiantly less engaging with the Guests as from previous cruises Worst of all was some of the entertainment - some acts were sadly very tired looking and certainly past their sell by date. - Really disappointing standard compared to some other trips we have been on. The cruise entertainment director has not really the personality to get the show on the road his repetative same patter every day and night and at each performance gets boring. The veriaty of entertainment on a 14 day cruise is questionable 2 x Jugglers boring the first was was disgusting with his BO and his sweat hanging over people standing on the seats amongst the guest. The second juggler did engage with the audience and was much better, a weak comedian is not not on for one night he is repeated on day 3, of the cruise. The Zoots the sixties group was good, Kerry Ellis was ok but i don't think that any of the America, Canadian and Chinese guest understood the act "Tell Me on a Sunday" A wonderful ice show, but unfortunately it was the same as last year they have not refreshed it its a great show but once you have seen it its not something you want to see again food is very reasonable they do do a good job, when your cursing for 14 days and eating 24hrs a day it is hard to [lease all the people all the time what lets the windjammer is its badly desinged layout always seem to have queues in the wrong places however they have improved the tea & Coffee beverages system. We did Visit some great places and had some good tour guides. but i am sure these could be enhanced the cost you pay is a little steep, and if i went again i would use the Hop on busses and do a self tour unless you needed something specific and then you get off and ask !! overall its a great experience and will be cursing again but maybe NOT Royal Caribbean i think its lost its edge. Read Less
Sail Date June 2014
Having just returned from this cruise I thought that I would share my opinions with others.  This was the first time I had used this company so did not know what to expect, Arrived at Southampton and was soon on the ship process was ... Read More
Having just returned from this cruise I thought that I would share my opinions with others.  This was the first time I had used this company so did not know what to expect, Arrived at Southampton and was soon on the ship process was smooth and staff very polite, was told cabin would be ready at 1pm we had a balcony on deck 7 so had a coffee at the Windjammer and room was ready as stated. Room clean and was up to standard the price we paid for the trip was very good especially as it was visiting St Petersberg a place we had long wanted to visit. On the positive side staff were very helpful and embarkation and disembarkation was very smooth. Good choice of food in the Windjammer a bit indifferent in MDH. We were on My Time Dining which turned out to be their time dining most people reserved tables for different times we eat usually at 6-30pm and were told nothing available until 8pm hardly choosing what suited you. We may have well chose fixed dining and avoided up front payment of gratuities. After much discussion aided by other guests we were fitted in for 6-15pm. Sea day 1 we thought we would lunch in windjammer got there at 12-45pm sorry fully may be able to help in 30minutes please go to deck 5 same story referred to windjammer. If you enjoy waiting in line this is just the job for you the challenge was now to choose when it was possible to eat without waiting in line not easy. Prommenade Café which is said to be open 24hour totally inadequate for some 3000 passengers at times it was impossible to reach it through deck 5 as they had bargain sales selling low end goods but would bring out tables further blocking the thorough fare it was a nightmare. Why windjammer was not 24hour buffet I don't know they have much more room to fit in lots of guests. I must say that I found staff excellent but dining became stressful it seems they have plenty of tables but not enough staff to serve them, so they make you wait while they communicate with there radios. The ports of call were great as I said we had a very good price and the ship was clean and did not look its age. It cruised at 22 knots a lot of the time which bearing in mind the region we were in kept most people away from sun decks hence the crush in the body of the ship. Entertainment apart from 2 acts and the Ice Show poor. Think if the cruise had been western med things could be different as lots would be on the sun deck. My was I glad to get home still did not pay too much a good consolation. Read Less
Sail Date June 2014
I was travelling alone and chose the cruise because of the ports visited. The embarkation was quick and easy, with lunch in the Windjammer self-service café. I went down to meet people in the Dog and Duck pub but only talked to a few of ... Read More
I was travelling alone and chose the cruise because of the ports visited. The embarkation was quick and easy, with lunch in the Windjammer self-service café. I went down to meet people in the Dog and Duck pub but only talked to a few of the group. Next morning was the Meet and Mingle arranged by the roll call. This is did not work for a number of reasons. First the time was changed to 9.30 instead of 11.00 so we did not interfere with the bingo session at 11.00. The seating was in 4-6 round a table and again you could only to talk to a few people. There was no party atmosphere! The activities manager Jamie came and he introduced a few people with the mike, but this should have been passed round so people could introduce themselves by their username and real name. He rushed on to the raffle and rushed out to the next thing. There was a lunch for solo travellers at 12.00, and 14 women turned up. The waiter kept asking how big was our group, didn't seem to understand we weren't a group. There was a get together for solo travellers every day in the Schooner Bar at 5.00, but this clashed with the quiz which was on every day at the same time. I went one day and no one turned up. The cruise really suits couples (especially those with anniversaries and special birthdays) and big family groups. There were three dining rooms Mozart, Strauss, and Vivaldi. All well decorated with a variety of tables in different sizes. I always was ready to share and met a lot of very interesting and nice people, much better than eating alone. Entertainment again variable - just above holiday camp level. Best acts were Zoots (60's tribute band) and The Bee Gees (good tribute group). There were two nights when the staff entertained on the Promenade Bridge. One night was the 70's with YMCA being the highlight, and Brit Pop (which I gave up on after 15 minutes though I was told it got better.) Wifi very expensive at 30 dollars for 1 hour. I only booked two excursions with the ship - Copenhagen and Bruges. Both good. A lot of people did their own thing using a shuttle bus or a HOHO bus. St Petersburg is the exception as you must use a recognised tour company or have your own visa. I used a Russian company called Alla tours, which were excellent. I found that NCL Epic was better organized for solo travellers. Read Less
Sail Date June 2014
I went on my first RCI cruise and I thought that I would be happy and satisfied with my experience. I wasn't, these were because of a few reasons. 1. My Time Dining: the concept does not work on this ship as you have to reserve a ... Read More
I went on my first RCI cruise and I thought that I would be happy and satisfied with my experience. I wasn't, these were because of a few reasons. 1. My Time Dining: the concept does not work on this ship as you have to reserve a table for every night and not just turn up when you would like. If you are late you are shouted at by rude staff and forced to wait. 2. The in-ability to get a sun bed. There are people who get up and put towels on sun beds at 6am each morning. There is a rule which says that they will be removed after 30 minutes, this was not enforced and not acknowledged by staff when I complained. This was something that was felt by many guests. 3. The in-ability to get to shows. You are unable to get into game shows or quizzes if you do not arrive 30 minutes before it is about to begin. One night, after the show, 4,000 people were invited to go to a game show where only 200 people could sit in the audience. There is a large theatre which is hardly used which would be useful for the shows where many people attend. 4. Poor food in the Windjammer Cafe. The food in the Windjammer has no identity as you have spring roles situated next to a pie. There is no reason for things to be put next to each other. Over 14 days I did not receive a hot meal. The quality of the food was generally poor. 5. The rudeness of staff. When you have a complaint that requires compensation the customary line is "if i compensate you I have to compensate all the guests". This is rubbish as when I complain I only care about myself. When you talk to the cruise director about issues, like sun beds, they take no responsibility and act as if it is just one of those things. Not the case when you're on holiday. 6. The quality of some entertainers was poor. Some entertainers were so poor that they were funny and were put in at peak times. (juggling acts etc) 7. Shore excursions. I booked one excursion for Rome which cost $200 for 3 people and they took us to a town where everything was closed and then someone's house for some bread. No commentary or historical information. Again they were reluctant to accept responsibility. I wold therefore not recommend RCI for the prices that they charge and what you get for your money. Read Less
Sail Date July 2014
We have just arrived back from our trip on the Adventure of the seas. Not the best ship we have been on for several reasons which could so easily be put right. The entertainment, with the exception of a couple of acts, on the whole were ... Read More
We have just arrived back from our trip on the Adventure of the seas. Not the best ship we have been on for several reasons which could so easily be put right. The entertainment, with the exception of a couple of acts, on the whole were very very poor and not family friendly at all. We gave up bothering to go to the theatre in the end. Some of the lounge singing acts were cringe worthy. The extreme lack of waiting staff in very busy areas. And being ignored when trying to get their attention. Only one bar tender on in one of the biggest lounges. Don't appreciate being told we couldn't have a drink because he was getting the bar ready for the next event. Although it was open. The charges for shuttle buses from the boat. One port was €15 each, with 12 in our party it became expensive. Water Not included in soft drinks package why? Sail away party - what sail away party?. Restaurant food very hit and miss. On the plus side our evening dinner waiters were excellent. As seasoned Cruisers we will not be rushing to get back on this ship. The room was adequate although balcony was small and a little tired. Read Less
Sail Date August 2014
We, a family of 3 are cruising Spain and Portugal on Royal Caribbean’s Adventure of the Seas. As we have done some research online, we are aware that RCL is at least a tier to a tier and a half lower than Celebrity. At best RCL is a 3-½ ... Read More
We, a family of 3 are cruising Spain and Portugal on Royal Caribbean’s Adventure of the Seas. As we have done some research online, we are aware that RCL is at least a tier to a tier and a half lower than Celebrity. At best RCL is a 3-½ stars whereas Celebrity would rate a 5. That’s OK as the dates and the destinations suite us well. We are in a junior suite with a verandah in the aft on deck 6. The suite attendant has done a very good job cleaning our suite , etc., and responds quickly to our requests. Th ams can be said of the restaurant/cafeteria staff. The food is quite acceptable and came close to that by Celebrity, and we are not too picky about that. All was going well and we enjoyed the ports of call except Gibraltar Then on the afternoon of August 25, When we came back from a shore excursion in the afternoon, we went out to the veranda to enjoy the sea breeze and fresh air and a cup of coffee. Then I discovered specks of yellowish dust on the table, on all the deck chairs, as well as on the floor of the veranda and large collections of the same dust outside on the steel deck. As the breeze was blowing into the veranda, all the dust flew into suite as well when the glass door was opened. I called housekeeping who came immediately and mopped the chairs and the table but we already had yellow specks on our clothing and we had white trousers on to boot ! The veranda is the only open area on board I am comfortable with as I have asthma and I do not tolerate cigarette smoke which is omnipresent in most open areas on the ship. With packs of that yellow dust outside on the steel aft deck beyond our veranda, it was only minutes later that the veranda chairs and table etc were covered again. The attendant suggested for us to call maintenance to see if they can do something to clean the deck, and he informed us that the maintenance crew had been doing some work up form our suite. We found out the next day that they were sanding the wooden guard rails on the veranda above. That left piles of the yellowish dust on our deck and they did not bother to clean the dust piles from the steel deck and with the wind, the dust got into the veranda. The person answering at maintenance said someone will come shortly to investigate, and an hour went by with no one showing up.I called again and they said someone would come soon, and another held an hour went by and nobody. By the time it was 8 pm (the sun was still up ) I called again and got the same stalling promise. I got fed up and went to Guest Relations on way to dinner and was told we should have contacted them instead, and promised something will be done and soon. After we had dinner we found nothing had been done and Guest Relations did not even bother to leave a voice mail or message about why the problem was. I went to GR again and then they said maintenance could not do anything till we docked the next day. That I understood for safety reason but I was miffed to be given the run around when I called maintenance 3 times, if instead they just told me about the safer issue then that would be end of story . The next morning I went to GR again and asked to speak to the manager, who came to see me about 5 mins later and when I tried to give her an account of what transpired she said she was in the middle of a meeting and could not speak for too long. I then said I could see her later in the day and if necessary to make an appointment. She just said I would leave a voice mail on your voice mailbox after she has done some investigations. When I went back to our suite some crew came to sand the wooden guard rails on our suite’s veranda so I went out and told them to clean up the mess afterwards in no uncertain terms. That was 9 am in the morning. It is now 7:45 pm and no voice mail, no message, zilch from the assistant manger whom I spoke with in the morning. That’s what guest Relations is like on the Adventures of the Seas for you. What a joke! I suppose just 3 customers doesn’t count much. But this customer has done quite a few cruises with Celebrity, Princes and Hurtigruten. I recently recommended a group of friends to go on 2 Celebrity Cruises in the Med and certainly will not recommend RCL to any of my friends. My circle of friends are professionals who are starting to retire and enjoy life and we enjoy cruises and our incomes are in the 6-7 figures per month range. RCL has been just ticked off my recommendations. Dr. P. Chan. Read Less
Sail Date August 2014
We have just returned home from our 10th cruise with Royal Caribbean and sadly have to say standards are seriously slipping. Silly little things like, no slices of lemon out to have with your cup of tea, no promotional carrier bags left in ... Read More
We have just returned home from our 10th cruise with Royal Caribbean and sadly have to say standards are seriously slipping. Silly little things like, no slices of lemon out to have with your cup of tea, no promotional carrier bags left in your stateroom, no pen in the room either and no nibbles given out at Crown and Anchor evening. On a slightly more serious note the ship has supposedly just been refurbished ... can somebody tell me what has been refurbished please! The big screen outside is obviously a recent addition as no one in their right mind would have originally positioned it so it was only visible from one side of the pool deck due to the Jacuzzi canopies?? Carpets running through corridors are miss matched with odd pieces here and there. You could see plastic plates and glasses left in corridors for hours on end and the carpets and ledges in Windjammers were permanently covered in crumbs. Our stateroom was disgraceful and clearly kept by an attendant who had no pride in his job - such a shame as we have never experienced this before. I am sad to say for the first time in 12 cruises no gratuities were left for him. We booked a ship without DreamWorks onboard thinking we would avoid a huge mass of small children. We did, and I have to say the small children who were on board caused no problem to us. Teenagers however roamed in gangs from morning till night. Stopping lifts by placing plant pots in the doorway and deliberately pressing buttons to go to random floors. They congregated in stair wells and were even seen throwing pizza from one floor to another through the atrium. At the pool party we saw a girl of no more than 13 drinking from a beer bottle surrounded by a few other youths all with beer bottles in hand. Frankly the standards on this ship were appalling and talking to other guests we were certainly not alone in our thoughts. On the plus side the entertainment was excellent, the Cruise Director and Entertainments Manager, Rob and Jamie were outstanding and a credit to the ship (thank goodness for them as very little else was!) Guest services were quick to respond to our concern over the poor state of our stateroom but even with their intervention, his work ethic showed little improvement. We have booked again for next year on a different RCI ship in the hope that this was a one off experience. If the same happens again next year I can guarantee our romance with RCI will be well and truly over.   Read Less
Sail Date August 2014
It was 5 years since we went on RCI. We felt there had been a lot of cost cutting particularily in the food. The cabin, ship and public areas were spotless and the staff were always helpful. The design of the ship means there is no outside ... Read More
It was 5 years since we went on RCI. We felt there had been a lot of cost cutting particularily in the food. The cabin, ship and public areas were spotless and the staff were always helpful. The design of the ship means there is no outside area to eat which meant that most passengers would go into The WIndgammer. It was hard to find a seat, very stuffy and had a very poor selection of food. The MDR only offered 'surf & turf' if you paid for it. The dinning room was very cold and we asked for the air con to be turned down but after many 'explanations' we were told it was not possible. This meant some of our food was sent back because it was luke warm. Good points were the varied ports of call, Cadiz walking tour and reasonable sports amenities. We are always disappointed the lack of classes avaible in the gym. 7am or 7.30am is TOO early!! Read Less
Sail Date September 2014
First time cruise, my wife and I decided to do it this year so booked Adventure Of The Seas for the 14 nights going to Spain, Madeira, Canary islands and Portugal, first impressions of the ship were good, staff were polite and the food was ... Read More
First time cruise, my wife and I decided to do it this year so booked Adventure Of The Seas for the 14 nights going to Spain, Madeira, Canary islands and Portugal, first impressions of the ship were good, staff were polite and the food was tasty and plenty off it, pool deck was nice, hot tubs were hot, gym was great, even the drink prices were reasonable no more than you would expect to pay in a nice hotel, the ports of call were good with plenty of time to look around the only two criticisms I have is the compulsory $12 per day, per person charge that they disguise as a tip I say disguise because the definition of a tip is that it is at you discretion there is no such thing as a compulsory tip if it is compulsory it then has to be called a fee or a charge, I believe I should decide what tip I leave and how much it should be, but for my wife and I the worst thing about this cruise was the cabin, we paid extra for what they call a Deluxe Ocean View Stateroom but it really was below par, rust all over the balcony, balcony table and chairs were rusted, discoloured and pealing, (you couldn't sit on them) the cabin stewardess didn't clean the room that well at all, Mirrors, TV, Surfaces were not cleaned, coffee cup marks still on tables after she had been into clean, bits on the carpet after she had supposedly vacuumed, very disappointing, if I was aloud to be in charge of my own tipping and they sorted the cabin situation out I would definitely go again but until then ill pass. Read Less
Sail Date September 2014
Royal Caribbean International, Adventure of the Seas, cruise October 12-26 2014 All monies paid to Royal Caribbean, we were given notice of when to check in for boarding at Southampton, as we were on deck 7, our time was for 13:30. We ... Read More
Royal Caribbean International, Adventure of the Seas, cruise October 12-26 2014 All monies paid to Royal Caribbean, we were given notice of when to check in for boarding at Southampton, as we were on deck 7, our time was for 13:30. We were asked not to turn up before this time so as not to overcrowd the departures lounge. 9th October I received an email requesting me not to turn up until 15:15, “As a number of guests on board experienced Gastrointestinal Illness. In an abundance of caution, we are conducting enhanced sanitizing on-board the ship and within the cruise terminal to help prevent any illness from affecting your cruise”. This was a fair enough comment, I had arranged with my son to take us to Southampton, but the time of our arrival could not be changed due to his personal reasons. Check in We arrived at the departure lounge for 13:45 and settled down to a longer wait than originally planned for. The departure lounge was closed, so we all had to stand around outside of the building. 15:15 came and went, still nobody was allowed into the building No catering for refreshments was available, the small outside shop was closed by 11:00. It seems that the lady who was working in the shop was contracted to stay until 11:00, as the numbers turning up for the cruise was unexpected??? Unbelievable! My wife who had recently had a knee operation was left to stand, in the cold, with no refreshment available. I asked if water could be found for her as she was feeling the strain. An attendant was quick enough to go looking for water, and came back some minutes later saying there was none to be had, but we could use the rest room taps, we waited a father hour before succumbing to the taps as suggested. I would like to congratulate the Port Authority on their complete disregard to passengers needs. Our deck number was eventually called for the check-in process, along with all other deck numbers before us. It had started to rain just as we managed to get under the canopy. We passed a water dispenser some way into the building, I queue jumped a few lines to get the water my wife needed, not a popular move, but our needs were greater. The check-in counter was not the most efficient I have ever come across, despite checking in on-line. Having got the checking in out of the way, we then had passport control and security checks to contend with. The ship was due to depart at 16:30, we still had to go through the passport control and security checks, the queues behind us must have been in the 100's. We eventually did get aboard somewhere around 17:15 I can't be certain with any accuracy, by this time I had lost the will to live. Our next job was to find our muster station for lifeboat drill, we eventually found it, no thanks to the attendants standing around, trying to look important. Deck 4, D23 Aft' was our destination a long walk through the ships bar (one of many), through the Casino, then outside to find D23...in the rain where we stood for the next 15 minutes or so waiting for other passengers to turn up (admittedly, partial shelter). After a further 10 minutes or so, the lifeboat drill was officially ended by the Captain’s announcement. Now we were able to do what we wished...Straight to the Promenade Café on deck 5 for a very much needed drink before going to our state room to offload our hand luggage. We had taken 4 luggage bags with us, there were 3 bags waiting outside our room. As luggage was still being delivered, I was not too concerned, as it could not get lost, after all we were not in an airport, and we saw our luggage being taken to the drop off point. We went for our dinner in the Windjammer Restaurant, where we met an army of servers who’s job it was to put our food onto the plates, we were not allowed to touch anything other than our plates and napkin wrapped cutlery, we were not even allowed to pick up our condiments, but had to watch as they were put onto the food. I have to add that this was done with no skill whatsoever, but dumped, shaken or just scattered, you had to trust to luck you got what you wanted. (This was due to the GI scare and the sanitation was being carried forward). It was the same, every meal, every day throughout the 14 days, with the exception of the last meal, Breakfast on the morning of departure, the only attendants were behind the serving counter, either cooking or restocking as required. Where had the servers gone? Who knows, who cares? The only meal we had where we got exactly what we wanted with no hanging around. But I digress... After our dinner, we went to deck 5 for a coffee before retuning to our room, still no 4th luggage case (mine). Back to deck 5 reception to enquire the reason. I was asked if I had been to deck 1 to see if it was there. I replied “No, it is off limits to passengers to the best of my knowledge.” I was then told that it is permissible to go and look for my case. This I did...NO CASE. Back to deck 5 to report. I mentioned that this case was very important to me, as I had medical supplies, they would be needed on the voyage, and that if my case had been lost, there would be problems for me later in the voyage, and very big (legal and supply) problems for the company. I was then told to go back to my room and wait for a phone call, this I did. We unpacked what baggage we had and sorted ourselves out, At 22:25 I looked out of the door to find my case had turned up, identity label not where it was fixed originally but threaded into the luggage strap. I went to report the case found, and that all was well. I was told that they were not aware of this and that a form had been made ready for me to fill. On my return to the room, my wife told me that a call had been put through asking if I had my case. The ship ($ = extra payment) I have to say that the ship has amenities for almost every type of passenger, too many to list here, I would advise looking at their website for more details. The staterooms of which there are 100's on several decks (we had over 3,000 guests on board) vary in size and cost, the bigger the room the greater the gratuities paid by all occupants, including children from what I can make out. We had an inner stateroom just big enough for two occupants, but will take up to 4 (be prepared to keep clothing in suitcases and store them under the beds, we had to do this 3 years ago when we took my Father-in-law with us). All beds are single, but can be converted to twin or double, just ask. The top beds are stored in the ceiling and have ladders to climb. The shower room is compact, but has all that is needed. Look at it this way, the inner stateroom is just a large caravan with a safe and fridge, also on-board interactive TV to order excursions and also to keep tabs of your credit. Daily morning 'shows' from the cruise director to keep you informed. Other amenities include Multi faith chapel, mini golf, in-line skating track [which was not open on this trip] rock climbing, golf simulator I think ($), health spa ($), sports arena, basket ball & football, games room (cards etc.) Library, access to books this trip was not available due to the GI outbreak, although the room could be used, Internet access ($) very expensive Professional photographers are everywhere ready to take your pictures at the drop of a hat ($), there is also a cinema on deck 2 I think, as well as a big screen on deck 11. Beauty parlour ($), gymnasium ($), shopping is a regular feature for some guests. These are a selection, and other activities can be found on a daily basis, not forgetting free poolside towels, 2 per guest, as many times as needed. There are bars for your drinks at $8+ a go. No wines, beers or spirits are allowed to be taken aboard, any purchase have to be handed in before boarding, and will be returned to you on the last night of your cruise On the whole, the holiday was enjoyable, the weather after the first 2 days was perfect, the evening shows at the Lyric (decks 3 & 4 forward) were OK, but not up to the usual standard, (we have been on 2 cruises previously with Caribbean) the exception being the Ice show (Deck 3 Aft'), this was perfect. We only did the one excursion, a panoramic tour of Valencia, and thought it a rip off, but that is another story. All other ports visited, we walked off and explored under our own steam in temperatures of mid 20's to low-mid 30's C. My wife who loves crafting would often disappear to make cards or jewellery ($) as part of the ship's programs. For myself I was on a learning curve with my camera, the holiday presented opportunities I would not get back at home. I did not achieve all I wanted, but I was happy with what I had done. I gave the jacuzzi (1 of 4 or was it 6?) plenty of use, also the swimming pool a go, there were 3 of these. To lay in the sun on a mattressed sun bed in October to dry out in mid 20's to low 30's is something I can certainly recommend. Several types of tea and coffee or even drinking chocolate were always on tap for the asking. Also frozen yoghurt is available during the daytime. Cakes, Pizza slices, fruit, sandwiches, cookies etc. were available from the Windjammer from 15:00 on deck 11, or the Promenade Café deck 5 almost 24/7. Now, here is the rub. Having sailed with Royal Caribbean International on two other occasions, this was our second cruise on 'Adventure', we thought that standards had gone down in a big way, I have already mentioned the evening shows at the Lyric, some of the furniture needed repairing in Windjammer, a couple of armchairs in the library were past their best. I took my laptop to the games room on deck 14 to edit some photographs, and felt the table was going to collapse, any time soon. In the semi enclosed area of deck 11, some tiles were broken and could cause some nasty wounds to the feet. I think this was caused by the rearranging of the sunbeds, dragging and dropping after use. A lot of guests thought that many staff were close to being ignorant (It’s just a job attitude). Fortunately these were in the minority. To be fair, the holiday was enjoyable. You can certainly expect crowds during meal times at various restaurants, certainly after a show has ended at the Lyric also the Promenade gets very busy every evening. Departure for home On the last night you will be given new case labels, ask for the numbers required. Having packed to depart, fix labels to your baggage and leave outside your room before 23:00. These will be collected and taken to the collection point for when you leave the ship. This was very straight forward for us off and out in less than 10 minutes, and no customs or passport control. [Regarding no customs, last cruise we did 2011, there were packets of cigarettes stacked on several tables, plus drinks of all varieties, confiscated by customs. So, be warned] Our departure was not the best, we sat in the arrivals lounge, waiting for our son to collect us. We were 2 of 4 people with all our luggage, one of the Port staff came in and asked us when we would be departing, I mentioned that we were waiting for our lift, hopefully aground midday. We were then told in no uncertain circumstances that the lounge would have to be closed, and that we would have to leave, now. I asked the reason why, and was told that in order to minimize cross contamination, the arrival lounge will have to be closed. This seemed a very weak argument, as the departure guests would be going into another building, or milling around outside, as we did two weeks previously. We were also told the toilets would be locked, along with the arrivals lounge. It is a good job the toilets were not locked two weeks ago, we both used them twice, and to drink from the taps. Our argument fell on deaf ears. We were however supplied with a coach to take us to the Holiday Inn just outside the gate. So we could contaminate the other people there??? In all we had a good time, we enjoyed our food and amenities, we visited places we had not seen before, all in good weather. It does no do to dwell on the 'bad side' of the event. Hopefully, this is just a one off incident. A last word to Royal Caribbean International, BIGGEST IS NOT ALWAYS THE BEST.   Read Less
Sail Date October 2014
It is 9 years since we were last on a RC cruise and fair to say there was a very noticeable difference in the overall quality of the offering - and unfortunately not all was for the better. The ship itself is very impressive but a number ... Read More
It is 9 years since we were last on a RC cruise and fair to say there was a very noticeable difference in the overall quality of the offering - and unfortunately not all was for the better. The ship itself is very impressive but a number of areas were simply too small to cope with the demands of the 3,700 passengers - most notably the Schooner bar and the coffee shop on the Royal Promenade where waiting times were unacceptable. My other main complaint is the smoking policy adopted by RCI. They allow smoking inside the casino. Whilst in theory this is supposed to be limited to a specific section of the casino there was no evidence of this being policed and, in any event, the smoke drifts - not only to all parts of the casino but to the adjoining areas of the deck and, due to the layout of this ship, to the deck above via the stairs that link the casino to the Royal Promenade. Our cabin was very good - just a standard balcony grade but well laid out and plenty of room for clothes. The staff were very hardworking and obsessive about the cleanliness no doubt in part due to the fact that the cruise prior to ours, and according to the internet, the previous one, had seen some issues with Norovirus. We experienced no such problems and from reports we heard the problem has now been contained. We opted for “ My Time” dining and, having pre-booked a table for each evening, had no problem in being seated at our preferred time. The waiting staff, apart from one excellent assistant, all appeared to be under significant time pressure and had little time to spend with the diners. This may be due to the fact that “My Time” diners have to pre pay gratuities and the staff know that they are unlikely to get any added tips as they do not serve the same diners every night, as with fixed dining. The quality of the food was no more than average, both in terms of quality or choice, either in the main dining restaurant or the Windjammer buffet. Giovanni's speciality restaurant was, however, excellent and well worth the $20 cover. Dress code is a bit of a waste of time. Whilst many, like us, did follow the code with plenty of dinner jackets in evidence on the 2 formal nights, some had no regard whatsoever and were allowed to turn up in the main dining room in jeans (and in one case cargo shorts), and tee shirt. The theatre entertainment and the ice show were some of the best we have seen on the dozen or so cruises that we have done with a variety of cruise lines, but the rest of the activities were nothing to get excited about. The ports themselves were what they were. We took a RC excursion to Santiago. The town itself is well worth a visit as is the cathedral although our particular guide had a very strong accent making her difficult to understand unless you listened very intently. One American lady told the guide that “I cannot understand a word you are saying” which I felt was a little harsh but could understand her frustration. In the other ports we did our own thing – Gijon and Bilbao both had attractive “old town “offerings and this was helped by the fantastic weather. We hired a car in Le Havre and went to Bayeux to see the tapestry and toured the landing beaches, the Normandy towns along the coast and Pegasus Bridge memorial all for a fraction of the RC excursion price. Shuttle busses were essential to get us from the docks to the towns in both Gijon and Bilbao and I take great exception to having to pay ($15) for these shuttles when the towns are totally inaccessible without. Notwithstanding the negatives we did have an enjoyable week but we will think carefully before we travel with RC again.   Read Less
Sail Date October 2014
First --- the Dining Staff was Great!!!! Food Was Great!!! For the most part the ship was clean. Lets see if I can remember all the negatives. Deck 11 and the ones above you could smell sewage, the ATM was Out Of Order the entire cruise, ... Read More
First --- the Dining Staff was Great!!!! Food Was Great!!! For the most part the ship was clean. Lets see if I can remember all the negatives. Deck 11 and the ones above you could smell sewage, the ATM was Out Of Order the entire cruise, Around our balcony door was plenty of rust, In one of the public bathrooms the toilet seat lid was broken off, there should be more stations on the tv like other ships, Sale days on the promenade --- the sales generally started at 6pm and that is the dinner time of a lot of passengers so therefore those passengers missed out on the beginnings of sales and generally were in the dining room until 730pm or so, Those people who enjoy trying the exotic type of food--such as alligator, frog legs, things like this are out of luck on this ship (not sure about all RCI Ships) they don't have things like this, Pictures are a lot- at 22.99 per 8x10 and all the pictures that they take times all the passengers on the cruise that do purchase pictures think about how much they really pocket from this. There is a better way that this can be done. Boarding the ship the first day was fine but leaving after the cruise was crazy -- at first it was good they called numbers and it was orderly at one point a delay happened which made things longer but things happen they called numbers up to 25 then shortly after this they said all remaining numbers can leave at this time ( the remaining numbers were to 34) well it was like a mad dash to get off as well as try to stay with those you traveled with. Read Less
Sail Date November 2014
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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