1 Helpful Vote
Sail Date: January 2016
This was our tenth cruise on RC. (We've also done Celebrity and Carnival one each). Just a disappointment. I tried to understand that "times have changed" and costs DO go up in this economy, but the level of service has ... Read More
This was our tenth cruise on RC. (We've also done Celebrity and Carnival one each). Just a disappointment. I tried to understand that "times have changed" and costs DO go up in this economy, but the level of service has declined dramatically. I think my biggest disappointment was in the ENTHUSIASM and cheerfulness of the staff. I know things have changed for them as well (gratuities, bar packages, etc.), but very few staff members gave you that feel like they enjoy being there. On day one our waiter didn't crack a smile (and they usually make your week in regards to dinners), most of the bartenders just served drinks -- never made an effort to talk to you, get to know you, etc. no matter how dead the bar was. Our drink guy was a drag at dinner ... almost felt like he was avoiding us b/c he didn't want to work. Only ones that seemed happy to be there was our stateroom attendant. Some bartenders even seemed annoyed we were sitting at the bar (Viking Lounge to be specific). SHIP SHAPE The ship's overall shape was decent. You have to know going into it it's not a new ship, so overall it's in decent shape. If this was my first cruise, I'd be happy. Entertainment was good -- always impressive. POOLS This itinerary kept us moving ... very little time to enjoy the pools, etc. unless you gave up your time on the island. On day 6 (the only sea day), we got up at 8 am to get a chair in the Solarium and EVERY chair was taken with a towel (and only four people were actually in the Solarium itself). We ended up sitting in the main pool area which was loud and difficult to relax. We did see the Pool Staff putting post-its on the chairs w/ times, so i applaud them for that crappy job of having to remove items and then face the wrath of those who hadn't been i their chair for four hours. Again, bartenders hardly ever smiled .. just doing their job. I remember doing cruises 10 years ago and they were half the reason we'd drink ... so much fun to be around and so much enthusiasm! Not anymore ... didn't see many around the deck area either. They used to promote the drink-of-the-day like it was our last ounce of liquid that day ... never saw a single employee walking around with a tray of drinks all week. DRINK PACKAGE Went with the $49 package and it covered our intake for the week with good options. Even being on an island every day, we still managed to at least meet our quota. They started offering $75 drink packages a day about halfway thru, so I guess if you don't normally drink, but wake up one morning and want to -- this is the deal for you. BOARDING/EXITING ABSOLUTELY HORRIBLE boarding the ship. We are Emerald, so our time was about an hour, but those who don't have any upgrades waited up to 2-1/2 hours to board. The lines were ridiculous and there's very little direction. If you're Emerald/Platinum, etc. make sure you ask ahead of time how to get priority boarding. We would have never seen the sign had we not read on this site prior. EXITING the ship wasn't bad at all, but the airport was ridiculous. AIRPORT/SAN JUAN Took us 2.5 hours from drop off to the gate. Check-in was a mile long and if you're not careful - you'll stand in line for an hour before getting close enough to read the sign that says you have to check your bags w/ Agriculture before you can check in your bags. Good thing we had nice people around us to save our place in line. Security -- worst I've ever seen. We will NEVER board or fly into San Juan again. Oh, and nowhere to sit and eat once past security (although we were warned at baggage check-in not to eat outside of the security gate due to the long wait). There's a Subway, Chicken Place and a few vendors inside. FOOD Eh. I wasn't impressed. Formal night decent; lobster tails still on the menu. Ask for another once you're done and your waiter will most-likely swing it. We went to the WindJammer one evening (Mexican night) and it was not appealing. Breakfast got old ... but they give you a variety. We like to eat, but stopped going to breakfast at all the last three days. Did Johnny Rockets two days ... good food, but what happened to the days of them doing the fun dances, etc? Isn't that what that place is all about? Too busy making milkshakes, I guess. Read Less
1 Helpful Vote
Sail Date: January 2016
It's interesting to read reviews on this Puerto Rico departing cruise. I can see why a first-time cruiser would be amazed by all this ship has to offer. What we saw however was a cruise line cutting corners all over the place. Prior ... Read More
It's interesting to read reviews on this Puerto Rico departing cruise. I can see why a first-time cruiser would be amazed by all this ship has to offer. What we saw however was a cruise line cutting corners all over the place. Prior to this sailing (ending tomorrow) the cruise previous had a serious virus outbreak. RCL sent us many text messages on the subject prior to boarding (great communication), and urged us to show up after 2pm to board. What greeted us at 2:45 pm was 2 vague lines of 500 people each...one for bag drop, and then get back in line to board. Remember when the porters used to help with luggage? Not so here, you carted all yourself to the front of line one. To make things more aggravating, we encountered many "locals" who saw one of their fellow Island inhabitants handling the luggage...and whoosh they cut to the head of both lines. We witnessed cash changing hands...and this process allowed at least 50 people (we saw) to cut in front of 1000 grumbling and hot cruise customers. Where was RCL staff? Nowhere to be found, or keeping themselves cool indoors is the answer. Once onboard, you could tell workers had been diverted to extra sanitization duties, and RCL's excellent steps in doing this probably allowed this cruise to be pretty "well". Good job RCL. However, we look around and see Cabin Attendants being overworked, no assistants, no flowers everywhere like there used to be...and now sliced salmon in the Windjammer for breakfast has gone the way of various ice sculptures...adios. Lack of security folks meant that unruly passengers became more annoying, and it was usually fellow passengers that took action. In one example, a woman turned on a boom box and played salsa music during breakfast (can't make this up)...until a passenger told her to turn it off. During the outdoor movie (in English) last night, noisy and drunk Spanish speaking passengers sat right down besides everyone and interrupted the evening to the point where most everyone had to relocate to hear. Finally, I'm a bit old fashioned. You don't allow 16 of your fellow passengers to cut in front of line for food. The nice redneck fellow behind me who stopped the nonsense by offered to place his fork into someone earned my regards, and compliments. In the "old days", RCL security was omnipresent...not here, probably not on any RCL ship given budget cutting equates more profits. On the fantastic side, the ice show was one of the best shows on the water we have seen...ever. Our dining staff was great, the Diamond Club folks and Cabin Attendant were just superb. The Cruise Director did a great job of translating EVERY spoken word to Spanish...for all 7 days. And a clue for those that don't know...if you ever have a "clothing emergency" count on the Laundry staff to save the day. My wife had a white sweater that got some red liquid all over it in transit...and they saved it. They do a great job of sewing, and making things look right. Hard to cut staff in the Laundry, but we're now concerned. RCL...Caution, you have just so many folks that are cruising for the first time...and many of us loyal cruisers paying attention, and talking about "the good old days". As for us, we saw the Royal Princess in port alongside us in Grenada...so we cancelled an upcoming Freedom trip and booked it while onboard the Adventure. It will be a first for us, and maybe we will quickly return to RCL. I'm sure RCL will fill our cancelled Freedom trip with another cruiser, and I know those folks will have great memories for a lifetime! Read Less
6 Helpful Votes
Sail Date: January 2016
This was our 7th cruise, 5th with RC. After reading many of the reviews, I was anticipating disappointment but I am pleased to say this was actually one of our favorite cruises. We thought the ship looked great; in fact, much nicer than ... Read More
This was our 7th cruise, 5th with RC. After reading many of the reviews, I was anticipating disappointment but I am pleased to say this was actually one of our favorite cruises. We thought the ship looked great; in fact, much nicer than her sister ship, Explorer, which we were on last year. There was a noro virus outbreak the week prior so they were on top of their game with cleaning on this cruise...workers were often seen wiping down railings and counters, etc. They were very strict with hand sanitizer. The embarkation is horrible at this port/terminal but we were forewarned...it will take you 2 hours to get on the ship and it's complete confusion and chaos when you get there. There are no porters like other ports in Florida and no seating at all...you are standing the entire time. That really needs to be changed. Our cabin was clean and spotless. We had a bump cabin on deck 8 and our favorite cabin location we've ever had. We had an excellent cabin attendant (Keithley). No issues at all with plumbing or hot water as previous reviewers have mentioned. There was a slight musty smell at times but is to be expected when people are going to the beach and pool everyday and coming back in wet bathing suits. Our balcony was also very clean...appeared to be recently cleaned and had newer chairs and table which was nice. The bed was comfortable but I felt the pillows were too flat...I think they should invest in some new pillows. We only got 2 towel animals during the week but in retrospect, I don't blame them for cutting back. I imagine that only makes for more laundry and once you've seen the animals the novelty wears off. No complaints at all about our cabin. We felt the food in the main dining room was very good. The menu choices haven't been the best since they changed the menu a couple years ago but the food did come out of the kitchen as requested. If you're a picky eater, your choices will be limited. We felt the 6:00 dinner was too early and 8:30 was too late so we booked My Time dining for 6:45 every night. That worked perfectly for us...gave us plenty of time to freshen up after being in port and we were assigned the same table every night. Our waitress, Sheryl, was awesome and very sweet. We never left the dining room hungry, that's for sure. We only ate in the Windjammer a couple of times for lunch or quick snack but I found the food fine. I guess if you eat in there everyday for lunch and dinner it may get old but for what we did, it was fine. I saw roast beef and roast turkey, fried chicken, mashed potatoes, vegetables, etc...along with tacos, burgers, hotdogs, salads, sandwiches, pizza, pasta, mac and cheese .... yes alot of the usual cafeteria food but, well, it is a cafeteria, right? There were always ample seats available and not very long lines which was nice. Plates and cutlery always plentiful. I had no problems with any of the food or dining options. We had breakfast in the main dining room twice and the eggs benedict and omelettes were great along with the french toast. Most of the days we just ordered room service for breakfast and ate on our balcony..room service was always on time and as ordered. We had a quick snack in the Cafe Promenade a few times...always enjoy their sandwiches and pizza. Because we had booked many excursions for this cruise, we were in bed early each night with early wake up times so we didn't go to many of the production shows. We did get to the Love and Marriage show which is always funny and the last night's adult comedy show which was funny. The one show I really wanted to see was the ice show but people were lined up an hour ahead of time and by the time we got in, all seats were taken. There was a second show on the last day but who wants to give up their pool chair for an ice rink? That was a bit of a bummer...I wish the second show was another evening but that was my choice to miss it. Can't really say much more about entertainment. We aren't spa or fitness people so I can't comment on those or the sports games. We also aren't big drinkers so can't speak much about the bars/pubs. The few drinks we did order were excellent. We sat in the fitness room hot tub one afternoon which was nice...quiet in there, unlike the outdoor hot tubs. The big screen movie was a nice option...the times of the movies we wanted to see never coincided with our schedule but they were fairly recent movies and the video and audio quality appeared excellent. All in all, we felt this a great cruise, great value, nice ports, excellent staff. There is room for improvement in a few areas but given the age of the ship and the price we paid, I cannot complain at all. Read Less
2 Helpful Votes
Sail Date: January 2016
We just got back from our 3rd cruise on the Adventurer and our 6th cruise on a RC ship. This ship is a great ship and although it will be updated later this year it is still in great condition! We arrived 2 days early in San Juan to ... Read More
We just got back from our 3rd cruise on the Adventurer and our 6th cruise on a RC ship. This ship is a great ship and although it will be updated later this year it is still in great condition! We arrived 2 days early in San Juan to enjoy the city. We stayed at the San Juan Marriott which has excellent amenities such as beach, pool and nice rooms! The boarding was a bit crazy due to the gastrointestinal illness experienced on the previous cruise. Usually San Juan is an easy boarding (we have left San Juan two previous times with no problems). This cruise it was difficult to find the special lines for RC Crown and Anchor members but there was a young man going up and down the lines to look for members and then directed us to the correct area. Nice touch to try and help the crazy situation. Once we got on board we were impressed the whole week with the crew and the sanitizing procedures they had put in place. The railings and doors of our cabins, staircase railing, elevators and the promenade were done at least 2X per hour!!! There were a few cruisers that became sick on our cruise but I am positive it was not the cruise lines fault. I am sure that these were folks that came on the ship sick and lied to get on... After all this is flu season and people do get sick. I am just impressed that Royal Caribbean attempted to control this so the majority of us could enjoy our cruise!!! The first port was St Thomas. We took the St John's 1/2 day Champagne Catamaran Snorkel. It was a great excursion to snorkel off the shore of Honeymoon beach. You could swim or take the dingy into the shore if you wished. On the way home the snacks, Champagne and Rum punch were enjoyed. The crew was very attentive and fun! The second port was St Croix and we enjoyed walking around town for a morning before returning to the ship to enjoy a quiet time at the pool. We had toured St Croix twice before. The third port of call was Antigua and again we had been here before so just wanted to go into the shopping area. This island has a nice area where local vendors can sell their goods. It is fun and we love buying local items that really help the people of the island. I bought some necklaces and other things for our friends back home. The forth port was St Lucia. We got off to walk around the town because there is free wifi all in this port area. These stores are all tourist type shops so we didn't buy anything just sat out in the beautiful sun on a bench to catch up and use the wifi before we returned to the ship. The fifth port was Grenada which we had never been to so we got off and hired a taxi to tour us around the island. We wanted to see the island and visit the Belmont Chocolate Plantation (which for some reason Royal Caribbean doesn't have an excursion to this place). We stopped by Spice Market, 2 Waterfalls before we arrived at the Belmont Plantation. It was a nice informative tour for $5 US dollars each. We were amazed at what the cocoa bean actually looked liked and how it is processed. After the tour we bought some chocolates and were on our way to see the other side of the island before we went to Rainbow Beach for a couple of hours. Rainbow beach was not crowed and had a very nice bar & restaurant with free wifi :) Our taxi drive picked us back up on time and we made it back to the ship with time to spare. So glad we are able to tour the island and see it as it really is... We used the my time dining option and ate dinner every evening. The first and last nights are usually the worse selections with the 2 formal nights the best selections. I have been cruising Royal Caribbean for the last 10 years and the food at the dining room has deteriorated. It is not horrible but definitely not as good as it used to be. We used the Windjammer for breakfasts and lunches when we were on board during the day. The food here has remained the same . We acceptable and good selections. We also went to Johnny Rockets. We had to wait over an hour to see the trade mark waiter dance moves to music. I think it was our waitress who forced it as we told her we were not in a hurry to leave because we always go to watch the performance of the wait staff. There were folks waiting to get inside (they didn't want to sit at the outdoor seating) and they were giving us the evil eye but we held fast and the staff finally did the dance. I have to say it wasn't as good as it has been in the past. I am guessing that they don't do the dancing to the music much anymore. It used to be every 30 mins or so... We went at 11am to beat the crowd and didn't leave until after 12:30 waiting.. We went to all of the bars and our favorites were Champagne Bar the bar tenders were great and friendly. The Duck & Dog pub where they had a great adult entertainer however, the bartenders there are awful and the Blue Moon for a quiet drink and a great guitar player. The disembarkation was very smooth and they emptied the ship a full hour early. We are Crown and Anchor and could have gotten off earlier but why wait in the crazy San Juan airport. Our flight wasn't until 4pm so no rush to leave. We did try the RC transfer this cruise but will not do it again. It is just better to hire a taxi. We had to bring our luggage to the big moving truck that took the luggage, then on the bus to transport folks to the airport. The luggage arrived first and they had it spread out in front of the airport doors and we were able to find it but honestly anyone could take any luggage as there is no control... San Juan airport is crazy as ever ... Even the pre -TSA lines were long. You would think that the airport would attempt to improve its process but they haven't in the last 6 years.. Read Less
Sail Date: January 2016
We chose this cruise for the itinerary --wanted to go way south to guarantee warm weather. After reading reviews, we were a little apprehensive. We were pleased to find the ship in excellent condition. Personnel were charming. Did ... Read More
We chose this cruise for the itinerary --wanted to go way south to guarantee warm weather. After reading reviews, we were a little apprehensive. We were pleased to find the ship in excellent condition. Personnel were charming. Did My Time dining, and were treated like royalty by our waiters, Johnnie and Avi. The food was far superior to Norwegian, where we ate in specialty restaurants because main dining was so unpleasant. The only specialty restaurant on Adventure was nice, but we missed our fabulous waiters in My Time. Our cabin steward, Oneal kept the place spotless, and he was very pleasant every time we saw him. Great cabin, balcony on deck 9 mid ships toward forward. Unfortunately the bed was hard as a rock. The Champagne Bar was our favorite place for a cocktail. Bartenders Virginia, Risa, and Claudia are perfect hosts. Virginia is extremely knowledgeable and generously educated us in the art of the cocktail. Liked the adults only pool/hot tub area, so relaxing. For a relaxing pool experience on NCL, we had to pay $119 pp, and out of NYC, the clientele were rude and loud in the spa. Production shows on Adventure were top notch, and the ice show was amazingly good. If we cruise again, it will be with Royal Caribbean. Read Less
2 Helpful Votes
Sail Date: January 2016
We have cruised on 7 cruises, with the 5 most recent cruises on Royal Caribbean. We are Platinum Crown and Anchor Members. The Adventure of the Seas sailed out of San Juan to the Southern Caribbean. With some negative comments about this ... Read More
We have cruised on 7 cruises, with the 5 most recent cruises on Royal Caribbean. We are Platinum Crown and Anchor Members. The Adventure of the Seas sailed out of San Juan to the Southern Caribbean. With some negative comments about this ship, we remained optimistic. And not to our surprise, This Cruise Met All of Our Expectations. Embarkation took less than 1 hour from arrival until check in, which was not surprising considering the high number of guests arriving simultaneously. We found the food to be excellent in all locations. The Windjammer buffet had 25 plus choices of meals for breakfast. Meals in the Main Dining Room were also very good, with exceptional service from Savio (Head Waiter) and Samar (Assistant Waiter). We also had dinner in Giavanni's Table one night. The condition of the ship was very clean (staff were constantly cleaning). We did get the Ultimate Drink Package, and found that service by bar staff was generally very good. The only bar that appeared to be very slow was the Champagne Bar, where the bar staff appeared to cater to the regulars (those that frequented most of the week). The Sports Bar and Solarium Staff were very good. Entertainer Derek Lewis at The Dog and Pup was very entertaining. Regarding disembarkation, Total time from Exiting the Ship to hailing a cab to the airport was no more then 45 minutes, which is good considering the number of guests leaving. We had a porter assisting us with our luggage which expedited the process. Read Less
2 Helpful Votes
Sail Date: January 2016
Flew from Tampa, non-top to San Juan via JetBlue landing mid morning with plenty of time to get to port. Taxi system from SJU is very smooth and flat rate of $27 for our party of 4. Arrived at a very congested and confusing Pan AM port ... Read More
Flew from Tampa, non-top to San Juan via JetBlue landing mid morning with plenty of time to get to port. Taxi system from SJU is very smooth and flat rate of $27 for our party of 4. Arrived at a very congested and confusing Pan AM port around 11:30. Clearly very chaotic compared to most US ports. Especially delayed to drop off bags. Once inside terminal things became more organized. Do keep in mind that Duty Free shop is just inside terminal to pick up some wine, water or soft drinks before embarking. Once processed at RCL counter we proceeded directly onto the ship heading to Windjammer before 12:30. Chose this cruise because of itinerary and love Voyageur class of ship. Adventure did not disappoint. No doubt she is ready for refurb this October, however still a beautiful vessel despite some evidence of wear and age. Our room 1388 - Level 10 AFT - was ready at 2 pm. This room and balcony was terrific. Very roomy despite pole to contend with. The large balcony had 2 chairs, 2 tables and 2 loungers. Highly recommended and second AFT for us and we're hooked. Our steward Udine Browne was simply terrific - thorough, competent and friendly - even addressed 2 maintenance concerns very promptly. Room, bathroom and furnishings showing signs of wear but did not diminish our enjoyment. One major observation throughout the ship was the friendly attitude of staff - from Captain Thomas to the crew. It can be pretty obvious if staff and crew are not happy. Our dining experience was quite satisfactory. Our Time dining in Mozart table 509 with Cany and his assistant Simon was most enjoyable. They did a terrific job and we chose not to try Giovanni's. Windjammer is as expected - rather chaotic on port mornings. Looks like the choices are diminishing but still plenty to select from. Again staff quite helpful, anxious to refill drinks and clear dishes etc. Lunch in the dining room, only available on Sea Day was a nice change. Breakfast on 2 mornings in dining room was good, not great. Always appreciate the Promenade Cafe offerings - always available. However, Arctic Zone frozen yogurt on deck 11 always lined up and not available in the evening. Overall, we found entertainment to be adequate but less than we used to expect on RCL. Ice Show and comedy brothers were highlights. Other entertainment in common areas and pool deck also enjoyable. Great sound system on Promenade. Bar prices are near criminal and the push is really on for beverage packages. Seems like little incentive to imbibe unless you drink to excess. Similarly photo prices are excessive at $23 with little incentive to purchase more than one. Seems so wasteful when you could easily have dozens of photos to choose from. Ports of call included St. Croix, St. Maarten, St. Kitts, Martinique and Barbados. All very interesting with no need to tender. St. Maarten very busy and congested. Martinique was surprisingly developed and populated. Barbados was smaller and less developed and polished than expected. Disembarkation process was far better than expected. Very organized and prompt with a sea of taxis waiting. We had early departure because of flight and departed right on schedule. Overall a very good experience. Great weather and ports with enhanced an already great cruise vacation. Highly recommended. Read Less
6 Helpful Votes
Sail Date: January 2016
This was only our second cruise and we looked forward to going since our last cruise was sixteen years ago when we got married on the Grandeur Of The Seas. The ship is stunning in my opinion not dated or run down like some have ... Read More
This was only our second cruise and we looked forward to going since our last cruise was sixteen years ago when we got married on the Grandeur Of The Seas. The ship is stunning in my opinion not dated or run down like some have stated. I guess if I looked for something to be wrong I could have found something but I was busy enjoying myself and not searching for things to complain about. The only thing I noticed was low water pressure in my bathroom sink but it washed the toothpaste off my tooth brush so who cares. We had stateroom 7202 in the very front of the ship. Our room steward was more than friendly and did a great job keeping the room spotless. I am embarrassed to say I can not remember his name even though he new my name every time I saw him in the hallway or any place else on the ship. The rest of the crew and staff were always kind and greeted us with a smile and a hello. It is amazing to me how the bar tenders and other staff would remember us with more than 3,000 other guests aboard. I have to give special credit to Marco in the schooner bar. He is one of the best bartenders I have seen. Always happy to make us a drink and even alter it to our liking or just chat with us while we sat at the bar relaxing for a moment before heading to our next activity. The food was great both in the dining room and in the windjammer. The Windjammer has way more choices than I could try in one week even when taking small portions of as many as I could before feeling stuffed. The main dining room food tasted as good as it looked. We chose my time dining so we had different waiters depending on what tables were available but all wait staff were friendly and worked very hard to make our dining a nice relaxing experience after a busy day. We even asked them if they could hurry one evening because it was eight o clock and we wanted to make it to the show before nine. they said sure and we did notice how the kept an eye on us and had the next course on our table as soon as we finished the last bite. Great job done by all of the staff. The activity or entertainment director Mercedes and her assistant Margo were phenomenal. Always kept us laughing before during and after all the shows, contests, and games. How they stay so energetic and cheerful keeping the audience involved is amazing. They and all the people conducting the the games, trivia, contests, shows, and everything else is really amazing. All looked like they were having as much fun as we did. No big name shows but all very good and we never left any show saying boy that was a waste of time. Getting on the ship took a little bit of time. We stood in line before people were let in but once the line started moving it took about 20 min. and we had the drink of the day in our hands. But what do you expect when more than 3,000 guests have to present IDs and check in one at a time. Disembarkation was really smooth with no lines or wait. Overall the entire vacation was near perfect. The only complaint I could think of is the dress code not being enforced in the main dining room. I saw people wearing jean shorts, tee shirts, flip flops, and baseball caps even on formal night. If the dress code is not going to be enforced then get rid of it. I could have saved the money I spent on airline fees for for my garment bag with my dress shirts and my wife's dresses. I you don't like to dress up a little then go the the buffet. Read Less
2 Helpful Votes
Sail Date: January 2016
Returned last weekend from a southern Caribbean sailing aboard the Adventure of the Seas. The experience earns mixed reviews from me. As for many of the public areas (Champagne bar, Schooner bar, Viking Crown Lounge), there is a definite ... Read More
Returned last weekend from a southern Caribbean sailing aboard the Adventure of the Seas. The experience earns mixed reviews from me. As for many of the public areas (Champagne bar, Schooner bar, Viking Crown Lounge), there is a definite lack of attention to the condition of the furnishings.....beat up and very worn chairs, many wobbly tables, stained carpets, etc... A good number of the public elevators have issues where floor call buttons do not work and one can find themselves standing for a good long time pushing the call button and not getting an elevator called to your floor. Some of the elevators which have stainless steel panel interiors are heavily marked up with graffiti and scrawling made from some sharp objects which are really noticeable and not something I would expect to see in this setting. The tables which were set up numerous times along the promenade section where the onboard shops are located, created frequent bottlenecks between the people who were shopping for whatever merchandise was being peddled and others trying to get to their dinner settings or shows or wherever. The promenade is the main thoroughfare between the forward and aft areas of the ship and needs to be less restricted at all times. In my particular section of deck 6 where my cabin was, there were 3 consecutive days were I had issues with my cabin toilet not flushing. I overheard other passengers in the hallways commenting about not having water pressure for either their sink or showers. There needs to be a uniform procedure for bar staff when it comes to dealing with persons who purchased drink packages. There were some bars and bartenders where I never showed my seapass card when ordering a Coke refill and at other places, I wouldn't be taken care of until I showed them my card. When ordering alcoholic drinks, there were some bartenders who made no issue of me not signing or simply grabbing my tab slip, while others requested that I sign and/or leave one copy behind. I did not add any gratuities on to most of my drinks as there is already an 18% charge added on. If a bartender mixed up a frozen drink or brought it to where I was sitting, I added $1 onto the bill for them. My stateroom was comfortable and clean and I enjoyed having a balcony to sit out and relax on after a day of shore excursions. Aside from the plumbing issues, everything else was operational and the attendant was a wonderful guy who was an encyclopedia of great information of things to do and avoid onboard as well as for going ashore in each port. Windjammer grill served its function appropriately with decent varieties of food. Very attentive service by the wandering waitstaff. Biggest issues involved some passengers and their utter lack of manners for queueing up or taking far more food than they wound up actually eating. Great variety of shore excursions to pick from and had no problems with booking some last minute ones. Dining room head and assistant waiters for my table were both very professional, pleasant and added to the atmosphere of the week of dining. The photographers that worked the dining room and as you disembarked the ship got to be very annoying after the 2nd day. All of them would do well to back off and be less pushy and 'in your face'. A good number of the public area restrooms were in need of refurbishment and maintenance of either toilets that were out of service, motion sensor sinks that were not functioning, paper towel dispensers that were not functioning, stall partition doors that had missing door hooks or would not stay closed because of broken latches. I assisted a few persons in wheelchairs and walkers who were unable to enter some of the restrooms because the automatic push pad door openers were not functioning and they were not able to push or pull open the heavy doors under their own power. I did mention this issue to guest services after each of the few incidents that occurred. I can't say if they were addressed before the end of the cruise. Disembarking and re-embarking the ship in each port was smooth and trouble free. Towel return station was set up after boarding and near the deck 1 elevators. The recently installed outdoor movie screen was a nice addition which was not in place a few years ago on an earlier sailing I took aboard this same ship. The Arctic Zone frozen yogurt station had only one machine operating the entire trip as the second one had an out of order sign attached to it. I visited it only once as there were often long lines of people waiting for a frozen yogurt cone and I found the Ben & Jerry's stand to be a much better choice instead. I didn't care for the cruise director. They would do well to find someone with a more pleasant personality. Read Less
4 Helpful Votes
Sail Date: January 2016
Traveled with 5 other couples who were celebrating a 25th anniversary or turning 50. A mix of experienced cruisers, and newbies (me 2nd cruise). Ship: the layout, organization, amenities, and choices on the Adventure of the Seas was ... Read More
Traveled with 5 other couples who were celebrating a 25th anniversary or turning 50. A mix of experienced cruisers, and newbies (me 2nd cruise). Ship: the layout, organization, amenities, and choices on the Adventure of the Seas was awesome. I would sail this class of ship again for sure. Activities: normally, I'll bet the choices of mid to large venue offerings would have been better i.e. movie choice inside vs Royal production or headliner. However, our cruise had 400-500 drag queens that normally took one of the large or mid-size (ice rink/screening room seating 400-500) every evening. This also included some of the lounges as well. While the impact was minimal early in the week, by Tuesday it became obvious and the impact grew. The trip was far from ruined, but because of the type and size of the group if they wanted to overwhelm a venue they did. Entertainment: the headliners were from Vegas and actually quite good. I cannot comment on the Royal large venue entertainers as I mentioned above there were fewer shows and I chose headliners vs Royal. Service: this was the biggest disappointment for sure. The 'common area' service was non-existent and I must say, atrocious. The pool deck, large venue, or lounge if you wanted a drink, towel, etc you were getting up to get it. While I'm not pretentious, my first cruise on Princess I was asked consistently if I needed anything. In general, this ship seemed to be having a crew issue (possibly an illness outbreak the previous week? based on the late start of boarding - including consecutive cruisers who were asked to leave the ship and RCI loyalty cruisers who had to wait according to several conversations during the cruise). The bar tenders were extremely deliberate - or just plain slow! Even cash tipping up front didn't seem to make much of a difference. Cabin: as expected and satisfied. I will say it was loud - it is one of the few adjoining room options on the ship. We could hear every word and other things 'wink wink' from our neighbors at all hours. Fitness: the walking/running course is in a very populated pool deck. Better get up ral early (5 am), or you will be slaloming children, old couples, and fat people like me. It will be impossible to keep a scheduled pace otherwise. Summary: While I really liked the class of ship, the service experience will most likely prevent my wife and I from sailing this ship again. I understand it is going for a major renovation in May 2016. Maybe a completely new staff will make a difference in the future? Read Less
7 Helpful Votes
Sail Date: January 2016
I've been on several cruises in the past, over multiple cruise lines, and I was very surprised at how unhappy I was with Royal Caribbean's Adventure of the Seas. First let me start off by saying that we always cruise with the ... Read More
I've been on several cruises in the past, over multiple cruise lines, and I was very surprised at how unhappy I was with Royal Caribbean's Adventure of the Seas. First let me start off by saying that we always cruise with the same group organized by a travel agent. We don't get to choose our boat or cruise line. We buy into the cruise for the group. After cruising 4 years in a row we were ready to take a break until the travel agent announced that this year's cruise was with Royal Caribbean's Adventure of the Seas which got us excited enough to buy tickets. We expected the trip to be a major improvement over Carnival, whom we actually loved cruising with, but just isn't known for luxury. Simply put: The change of ship and line sold us on another cruise with the group. I'll start out with the good. The ship itself did not disappoint. It was gorgeous. We loved the Promenade where we spent having late-night pizza and sandwiches after dancing at the fantastic Jester's dance club every night. It felt like a real European street, and was a great place to people watch. The theatre venues were incredible. The main theatre was broadway-sized and there is an ice-rink theatre too! The amenities on board were top-of-the-line. The hot tubs were large (though not hot enough) the lounge chairs were plentiful, and the Solarium area (Adults only quiet pool area) was divine and gorgeous. The pools were too cold for me, but I didn't have much time to swim anyway, unfortunately. That's about it though, when it comes to the good. The staff? They were rude, unhappy and often unhelpful. On no less than 4 occasions I witnessed 4 different staff members drop the "F" word, at least twice directed at customers behind their back. Bartenders were extremely slow and lacked interest in filling orders. On one occasion, I approached the bar for a drink. Another gentleman had been waiting before me and when the bartender asked what I'd like I indicated that the other gentleman was waiting first. That got me a dirty look and the other gentleman a drink, and the bartender proceeded to ignore me for almost 10 minutes and then when I finally got his attention again, he chastised me for not telling him what I wanted when he asked. Another bartender broke my pre-paid soda cup and then told me I'd have to pay $10 to replace it. Overall, nobody was happy to be working on this ship, except maybe Joseph, our room steward. He was always nice and seemed happy to see us. Another major issue I had was more with Royal Caribbean International's business practices than anything else. I do not blame the regular boat staff for this as they are following orders: High-pressure up-selling is quite rampant on the ship. Everywhere you turn someone is harassing you to spend money on jewelry, shoe inserts, spa products, more cruises, excursions and more. As a businessperson, I completely understand the need to up-sell. Royal Caribbean is doing it all wrong. On the way into our massage appointment, which we'd already spent $400 on, we were assailed by a fast-talking "physio" who spent 20 minutes analyzing our footprint and telling us we each needed to drop $200 on insoles for our shoes, even when I called him on the scam artist tactics of a physical evaluation performed differently before and after. After our (very good, by the way) relaxing spa treatments, our therapists cornered us in the treatment room before we could leave, telling us we NEED to buy $100 facial and muscle creams. No thank you. One of the more surprising flaws we found on Royal Caribbean was that the part of the Cruise Director (Mercedes) was replaced by a saleswoman. On every other cruise, our cruise director was a fun, outgoing, charismatic person who's job was to engage everyone on the cruise in fun activities, MC certain events, and communicate announcements over the PA system. Mercedes was none of that, and mostly, I don't blame her. While she could have been a little more charismatic, the problem was is her sole purpose seemed to be to get us to the sale events, book another cruise, book an excursion or to tell us about our very special "VIP" shopping cards that are good for each port. Not once did I see her in person, or hear of any fun activities on board the ship. Some other things I will touch on, simply to make my review complete: Food: While it wasn't bad, we were disappointed in the food. Carnival has much better food, and that's embarrassing. This is the only reason I bring it up. Carnival, who we actually liked cruising with, has a reputation of being a lower-class cruise line, and for them to one-up Royal Caribbean on cuisine is just wrong. The buffet was the same exact food everyday, with different sauce on everything. The dining room, while one of the most gorgeous we've ever seen, offered food that was just shy of impressive. It was tasty, and I give it credit for that, but we've always been wowed with Carnival's offerings in the dining room and I just think that's embarrassing. Rooms: The rooms were dated, but very comfortable. While it's clear that the ship had been renovated more recently in all of the public areas, the staterooms were quite old, but in great shape. The beds were acceptable, despite being able to feel the springs in the mattresses (I have never slept on a cruise ship bed, where this wasn't the case.) The spa and gym were spectacular. Read Less
5 Helpful Votes
Sail Date: January 2016
My in-laws were looking for an affordable way to celebrate their 50th with their children and their spouses. 14 of us in all. For over a year we planned, saved, e-mailed and planned some more. We settled on a winter cruise to the ... Read More
My in-laws were looking for an affordable way to celebrate their 50th with their children and their spouses. 14 of us in all. For over a year we planned, saved, e-mailed and planned some more. We settled on a winter cruise to the Caribbean. What could be better than the Caribbean in late January? We made it to the ship with little trouble and were even able to spend some time in Old San Juan before leaving port. From this point the journey takes a turn for the worse. On day one we had no soap or shampoo in our bathroom. No big deal, let the folks at the desk know and we will be good to go. It's hot, what could possibly be better than an ice cream cone? I race up to the 11th floor with childish anticipation. The machine is locked up. No sign, no set schedule just locked. Oh well, maybe later. We head to the deck for a look around and I almost take a spill on a loose stair tread. Can you say LAW SUIT. Later on that evening we meet for dinner with the whole group. I understand that 14 people is a large group to try and accommodate but after multiple attempts to communicate with Royal Caribbean we thought they would have it figured out. No such luck, we were scattered all over the dinning room and at different times. Wait in yet another line to see if we can get it straightened out. No luck, maybe tomorrow night. As we head to the show we are confronted with the omnipresent drink salesman. No big deal, we have cruised before and know the drill only Royal plays the game a bit differently. They have levels of drink offerings all in an effort to get more money out of you. After several minutes of negotiations with a nice man who doesn't speak English I walked away with a fancy drink mug and what I hoped would be a reasonable charge on my bill. They are happy to give you a mug but good luck getting them to put anything in it. Back to room to relax and settle in for some TV. NOPE, the remote won't work. No worries I will call the front desk and get some new batteries. NO ANSWER. Head to the in-laws place..... At about 2:00am I hear water running. Running water on a boat is NOT something you want to hear. I walked blurry eyed to the bathroom to find the toilet running over and onto the carpet. NASTY!! That would explain the 24/7 toilet channel and PA announcement telling all of us not to put anything down the toilet. At this point I am wondering if anything on the ship actually works other than the credit card and the machines in the casino. Day 2-7 Repeat of day 1 except they were able to sit us together on 2 tables while I noticed that some big wig sat at a huge table with his party of 3. What kind of company is this anyway? Folded towel animals? Every other day. Food services? closed most of the time except for 1 place where you can get a slice, a sandwich and a dried up cookie. Ice cream? Nope, if it isn't broken it's closed. When I asked about it I was told that if they kept it running it would burn up. ITS ALREADY BURNT UP, REPLACE IT! Sticky tables, thread bear furniture in the rooms, soap provided on the last day of the cruise only, snotty help at both the front desk and the dinning room, broken equipment in the gym, one of the hot tubs was closed every night for "cleaning" while the other closed at 10:00. Towels for the pool area? Closed, but we were offered dirty ones out of the bin on a cool windy night. With the required daily gratuity that RC charges all of the nice little things we enjoyed previously were all gone. Gone is the incentive to provide the customer with a memorable experience. It's bare bones and sometimes even they are picked over. This was our fourth cruise and first with RC. By far this was the worst. Bad service, bad food (when you could get it) and a bad boat. Read Less
5 Helpful Votes
Sail Date: January 2016
We've cruised with a few different companies in our 12 years of cruising. We've done 5 cruises with Royal Caribbean Adventure of The Seas, and this last time. We've been so disappointed that we're booking with another ... Read More
We've cruised with a few different companies in our 12 years of cruising. We've done 5 cruises with Royal Caribbean Adventure of The Seas, and this last time. We've been so disappointed that we're booking with another company for next year. Let me start on the positive first: The ship is lovely....pools are nice and clean. Hot tubs are roomy but not hot. Public areas were always spotless, and the promenade is always the central place to hang out and people watch. The cabins are adequate, however, we did find old yogurt in our fridge! GROSS. That's it for the positives.... The activities are sparse, unless you want to wait until 10:30 pm to party. The entertainment offered a sad display of "Broadway" productions. The talent is tolerable, comedian was good, the Motown singers were wonderful....but 1 good show in 7 days is NOT good enough. Probably the biggest disappointment we've noticed over the last couple of years, is the declining quality of service (especially waiter/bar service) and food. Most people believe this is because of the gratuities already included in the drink packages. The dining room in our first week was a joke! Our group was seated separately, orders were mostly wrong, our main waitress was rude and disrespectful. She lost our wine, food was served cold etc. The menus in the main dining room was sad and boring. We ended up eating in the buffet once because we couldn't find anything on the menu that we wanted. Meal choices were lackluster at best. no nightly shrimp cocktail, no real steak (more than 1/4 in. thick), no "wow" flavors.....sad.... The breakfast in the dining room was the worst I've ever had....breakfast in the Windjammer was the same, boring choices every morning..... The only place to eat a snack was at the pizza/sandwich bar on the promenade which got old by the third night. We also noticed that the drinks were seriously watered down.....bottled beer etc. was fine, but was also the one thing no one could tamper with.....pretty sad... All in all, we noticed that the prices are increasing dramatically while service decreasing dramatically... One gets the feeling that Royal Caribbean thinks the general public are unintelligent enough to pay outrageous prices for mediocre product because they're being told to.... We're done! We work way too hard for our money to throw it away on a company that doesn't appreciate it. We've booked a 7 day Caribbean Cruise with a wonderful cruise line for over $1000 less than Royal Caribbean, on a new cruise ship, with 2 unlimited drink packages and dining packages included! You're going to have to pull up your socks, Royal Caribbean, if you ever want to see our dollars again, but then , you probably don't really care... Read Less
3 Helpful Votes
Sail Date: January 2016
We went on this back to back cruise to get away from the weather at home and see some sun. We were not diappointed regarding the weather it was glorious and we enjoyed our visits to the islands. We chose not to do any excursions and just ... Read More
We went on this back to back cruise to get away from the weather at home and see some sun. We were not diappointed regarding the weather it was glorious and we enjoyed our visits to the islands. We chose not to do any excursions and just got off the ship and walked round the ports. Our friends were sailing on P and O Brittania and we met them in Antigua and Grenada. We enjoyed our holiday but found a number of changes in standards and service compared to previous RCI cruises. We were met at the airport by the transfer rep in the baggage claim hall. Our bags were almost last so when we went over to her she had already explained to half the crowd what was going to happen that evening and the next day . She repeated some of it and gave us a document with the details. Transfer to the sheraton conference centre hotel was quick in a very old rickety mini bus. The room was good and the next morning we enjoyed the pool area. The document said that we were to meet in reception at 1 pm with our bags. This we did only to find out after speaking to other RCI guests that we should have left our bags with the concierge at 11 am and that they would be transported to the ship. This was contrary to what the transfer lady and the document said. The transfer rep arrived at 1 pm and was obviously not happy that we still had our bags and it took a while for us all the hand our bags in. Check in to the ship was swift and we were soon in our cabin after running the gauntlet of the staff trying to sell us drinks packages, dining options and spa treatments. In general the ship is clean but somewhat tired, the carpets on the stairs, in the cabins and corridors are worn. The bathroom had a few knocks and chips and the shower screen needed a realy good scrub to remove the black mould. Some of the towels were torn and frayed. We had to ask for more shampoo as the dispenser in the bathroom ran out half way through the cruise. There are no toiletries just two bars of soap and the dispenser in the shower. No conditioner of lotion in bathroom. No pen or paper . No smoked salmon at breakfast. Lost of junk mail every night selling art, spa and shop items. Cocktails now 10 usd plus 18 % gratuity. Never saw any officers, cruise director or the captain walking round the ship or visiting the diamond lounge in the evening. Signs on the pool deck asking people not to save chairs and that towels would be removed but we never saw any towels removed . On the sea day towels were out at 7 am and still empty at 11 am. Ice show was excellent once you got past the angry people at the door who had turned up too late to get a seat . Singers and dancers were excellent as were the Motown tribute band in the first week. Comedian was not for us we could not understand his accent most of the time and his humour was not funny to us brits. Second week we had the same comedian and a flute player Nestor Torres who was the poorest entertainer we have ever had on a ship, the orchestra backing him were excellent but we could not hear him. After about 3 tunes more than 50% or the people in the balcony had walked out. Food in My time dining was in general excellent, service was good and at a relaxed pace. Windjammer was always busy , tables cleared quickly , we always got a table. Breakfast was the usual fare except no smoked salmon and the most horrible bacon 50 % fat and very greasy. Lunch was good lots of choices ,interesting salads and soups. We are diamond and used the diamond lounge most evenings. On Adventure the sports bar on deck 14 has been converted to the diamond lounge, well it is far too small for the number of guests, the bar has been removed so it is very difficult to meet and talk to other people. The diamond concierge spent most evening sat at his desk on his computer and when he did walk round he just said hello and walked away. On the first formal night we went in to have a drink at 5 pm while we waited to go to the meet and mingle. We had washed but had not put our formal dress on as it was still hot , we intended going to the meet and mingle and then getting changed. The concierge came us to us and asked us to leave as tonight was formal and we were not suitably dressed. The following 3 formal nights we saw many people in the diamond lounge in shorts etc but he did nothing about them. The outside seating area is directly under the ships funnels and consequently soot drops on the chairs and tables, we got soot marks on light coloured trousers one night which did not come out when laundered. On the subject of formal nights on the first cruise there were people in the dining room in shorts and t shirts and to be honest we felt over dressed in tuxedo and evening dress. On the second cruise this was much better with more ladies in evening dresses and men in tuxedos. RCI either need to impose formal dress or do away with them. We have done 12 cruises with RCI and this one was the most disappointing and we would probably not choose Adventure of the Seas again. It is really obvious that standards have dropped and corners are being cut to save money. Read Less
5 Helpful Votes
Sail Date: February 2016
This was the 6th cruise sailing with Royal Caribbean and the second time on the Adventure of the Sea. We sailed on a number of cruise lines including Carnival, Norwegian & Princess. To be honest, we felt this time around, the cruise on ... Read More
This was the 6th cruise sailing with Royal Caribbean and the second time on the Adventure of the Sea. We sailed on a number of cruise lines including Carnival, Norwegian & Princess. To be honest, we felt this time around, the cruise on the Adventure of the Sea was not up to par compared to our previous experiences. My wife and I felt improvements are needed on this Royal Caribbean ship, especially for the entertainment offered on the pool deck & lacking production shows, if they want to keep up with the other cruise lines. We realize were on a Caribbean Cruise, but that Caribbean music by the same group over and over for seven days, playing the same style music, gets boring. We have been on other cruise lines that have way more variety for their pool deck entertainment. In addition, of the seven nights & only two nights with production shows with the Royal Caribbean singers & dancers, we felt the entertainment lacked. In addition, why did was a production show scheduled on Super Bowl Night?? That made no sense what so ever. One night in place of a production show was a mediocre comedian, anther night was an impressionist & then anther was a flutist. The night the flutist played the theater was not even half full; we never ever saw a so called production show lacking so much audience. Then to top it off, before the first song was even over, rows of people including my wife & I got up and left. We felt this was the worst show we ever witnessed on a cruise ship. We also felt the food this time around was not up to par also, especially in the Windjammer Lunch Buffet. Thank god there were hamburgers every day, it lacked variety. I wanted to mention the great service we received from Alina Khafizova every day at the Windjammer Buffet, and she even filled in as our assistant waiter at dinner, she went over and beyond, very helpful & friendly. We did observe on a number of occasions though that the tables in the Windjammer do not get cleaned properly. It seems the tables are wiped off with just a rag with no cleaning spray of any sort, so they are left streaky & unclean. I was totally shocked to witness a couple tables being wiped off by a left over cloth napkin after clearing there dishes. The main dining room food had good & bad choices. The chicken marsala was terrible, thick chunks of chicken, not pounded & tenderized, that were very tough. The marsala sauce was very bland / tasteless. Another night deep fried fish was served, we could not eat it. Why not broil it instead?? We even told the female waiter in charge of the dining room that improvements need to be addressed if she wants to keep up with the other cruise lines. Also, we noticed you could only get shrimp cocktail on formal nights and they did away with it on the other nights. In September of 2015 we wailed on the Norwegian Breakaway and I had mentioned at our dining table that the one thing we really liked about Royal Caribbean was they served shrimp cocktail every night and then to find out the first night of the cruise Royal did away with it. As far as our wait staff team, Rommel Isidro and Maksym Kolesnikob were both outstanding. Our stateroom attendant was outstanding, friendly & helpful l. She always left our room spotless & cozy. The refrigerator in our cabin did not chill anything and needed to be replaced. I must mention, something needs to be done for safety reasons especially when entering the Ice Show. When those doors open it’s like a stampede, there needs to be some order when entering. Also, Royal Caribbean management needs to inform their staff of the saving seats for the show. I mean people were saving rows of seats. I had mentioned to a few of the attendants that it is not fair to save that many seats at one time, but nothing was done to correct it. I blame management for not training them properly. We were in line 15 minutes prior to the show and ended up sitting 2 rows apart because of all the seat saving, there was no order what so ever. My wife & I feel Royal Caribbean Cruises went downhill since our first one. But if these changes could be addressed, they could be back on top like years ago. Read Less
4 Helpful Votes
Sail Date: February 2016
The Adventure is a good ship with especially attractive and functional public spaces. It rarely feels crowded even with over 3000 passengers on the ship. Royal Caribbean runs this hotel at sea in a very professional way -- but as with any ... Read More
The Adventure is a good ship with especially attractive and functional public spaces. It rarely feels crowded even with over 3000 passengers on the ship. Royal Caribbean runs this hotel at sea in a very professional way -- but as with any mid-market provider in the leisure business, there are areas of improvement needed. Attention to detail matters for every property you manage, whether you are in the hotel, restaurant or cruise business -- and it's not always there. I've addressed the cabin separately, but we did find that the food was inconsistent compared to our last RC cruise a few years back (and compared to recent Princess and Celebrity cruises). Some of our dinner entrees were very good, some were just awful. Giovanni's was very good (and the ship could use more specialty dining), the buffet was good but lacked variety day-to-day especially at breakfast. I don't have an objection to ships trying to drive extra revenue wherever possible -- the shops, the excursions, and so forth are where they make their profit. I do expect the internet to work better (for the money spent), and I do find it surprising to get a letter sent to my cabin thanking me for booking my "next cruise." (We didn't.) And I wish the RC staff had been friendlier and more helpful trying to resolve these issues. So...a good cruise that should have been a great cruise, even for the mid-market money spent. Read Less
Sail Date: February 2016
A reunion cruise to meet up with 2 couples from Michigan who we met on the same ship 3 years previously. We all had an amazing time and think this is probably our favourite RC ship. Very friendly and always feels like "coming ... Read More
A reunion cruise to meet up with 2 couples from Michigan who we met on the same ship 3 years previously. We all had an amazing time and think this is probably our favourite RC ship. Very friendly and always feels like "coming home". We also particularly like the ports of call in the Eastern Caribbean, a different beautiful island every day apart from one sea day. The skating show is always spectacular and we found the food in the MDR was very good. This was a B2B so we were on board for 14 nights. Our room steward was brilliant, friendly and efficient. The only downside was that Adventure was looking a little tired as she was due for a refit. The Crown and Anchor future booking room was already completed and looked very smart. If that was an indication of the refit then I can't wait to see her afterwards. In October we are trying Harmony for 7 nights Med cruise. Will be interesting to experience a really big ship. To date, our biggest is Freedom. It will take a lot to knock Adventure off my no. 1 spot though. Read Less
6 Helpful Votes
Sail Date: February 2016
My wife and I flew to San Juan on February 4, two days before our cruise on the Adventure of the Seas. We've learned that midwest winter weather can really play havoc with your travel plans, so we always try to build in a cushion of ... Read More
My wife and I flew to San Juan on February 4, two days before our cruise on the Adventure of the Seas. We've learned that midwest winter weather can really play havoc with your travel plans, so we always try to build in a cushion of a day or two. Spending two relaxing days at the Marriott got us fully charged up for our cruise. On Saturday morning, it was a $20 cab ride to the pier, and even at 11:30 am, there was a long line, but the line moved very quickly and we were on board by 12:15 pm. We were told that our cabins would not be available until 2 pm, so we headed up to the Windjammer Cafe on the 11th deck for lunch. By shortly after 2 pm, we were in our cabin, my wife having the chance to unpack her suitcase,while mine was not delivered for a few more hours. We spent a couple of hours in the Solarium, which had two large hot tubs. The muster drill was a little frustrating, since it lasted over 45 minutes, and at our muster station, we could not understand most of the information and instructions since the echo in the PA system made it impossible to hear. We were meeting two other couples, good friends from our college days at the University of Illinois in the late-60s, and the Saturday evening dinner was our first chance to get together onboard. We were assigned to table 452, which was a table for 10. It was just the six of us on the first night, but we were joined every other night by two very nice couples. Our wait staff was very good. We did not ever try any of the specialty restaurants. The food in the dining room varied, from average to very good. Not far from the dining room was the piano bar, where we took part in several trivia contests after dinner. We were awful at the '70s music contest and even worse at the '80s, but we nailed the Beatles contest, getting all 20 songs correct, although I choked during the 3-way playoff to determine first place. We went to the entertainment shows every night, and the quality of the shows (like the food) varied from average to excellent. Over the course of the week, we saw two programs by the ship's singers and dancers, which were pretty good. There was a comedian on the first night, who was funny (but not hilarious). In my opinion, the best show featured James Stephens III, who is a very talented singer, comedian and impressionist. His show was packed and I think everyone had a great time. One night's show featured a jazz flutist from Puerto Rico, and although he was quite talented, you really had to be a jazz afficionado to appreciate his show. It was pretty embarrassing when dozens of people in an already sparse crowd just got up and walked out. On one evening, we attended the ice show, which was very good, but the seating space in the facility is quite limited, and of course, we ran into the "seat-savers," who were trying to reserve full rows for their late-arriving friends. The ship is scheduled to undergo a major refurbishing later this year, but I had no complaints whatsoever about the ship itself. Our cabin was on deck 10, just one short flight from the Windjammer Cafe, which made it convenient for quick food-runs. The Windjammer Cafe menu was about what you would expect, but the omelet stations were very good. Sometimes, it got so crowded that it was difficult to find a table, but there was always plenty of room out by the pool, if that became necessary. Our cabin steward was excellent, and in fact, all members of the crew that I interacted with seemed helpful, friendly and very competent. As far as the ports were concerned, pretty standard Caribbean experience. We had been to St. Thomas last year, so we passed on going into the town and instead opted for nearby Morningstar beach. It wasn't crowded, the beach chairs were free and it had a nice bar where we were able to order some frozen strawberry daquairis between dips in the surf. The taxi charge was only $4 per person. At St. Croix, we chose the beach closest to ship and it was our least favorite beach. Naturally it was quite crowded, and the shore was quite rocky, not the smooth sand you would hope for. We went back to the ship early that afternoon and enjoyed the ship's facilities while many of our fellow cruisers were off the ship. We only took one Royal Caribbean sponsored excursion and that was on Wednesday at St. Johns, Antiqua. After touring some points of interest via our van, the tour took us to a wonderful beach, where we were able to spend about 90 minutes. Crystal clear turquoise waters, perfect temperature, very little surf action. Probably the nicest beach we saw on this cruise. The next stop was St. Lucia on Wednesday. We had been there last year as well, and had taken a full 8-hour tour, so we didn't feel the need to repeat that so soon. We disembarked the ship and spent a couple of hours walking around the town of Castries. The locals are pretty aggressive in trying to hawk their wares, so we chose to go back to the ship after a while. The last port was St. Georges, Grenada. We chose to take the 15-minute ride via water taxi to the nearby beach (I think it was $6/person round trip, which was not bad). The beach was very crowded, but you could rent two chairs for $15 (add another $5 for an umbrella), and there were plenty of young locals to take your food and drink orders. This beach was also one of the best we have seen in the Caribbean. Day 7 was a sea day, and our group decided to have breakfast in the dining room, rather than the Windjammer Cafe, and it was definitely a nice change of pace. The eggs benedict was really good. One more random critique.....our cruise director, Mercedes was excellent. On Thursday night, they have a show called "The Marriage Game," which is just the "Newlywed Game," only on ship. They usually try to get one newlywed couple, one couple that has been married for a LONG time, and one kind of in-between. We've seen it on other ships and it's always quite entertaining. On our cruise, they just happened to pick a newlywed couple, who in their answers, unfortunately, crossed the line from risque to out-and-out crude several times. Several guests were so grossed out that they got up and left the theater, but Mercedes did a masterful job of holding the show together with her quips and one-liners. I don't think anyone who saw that version of "The Marriage Game" will soon forget it. All in all, we had a wonderful time, reliving some of our college adventures and enjoying the excellent weather, great beaches and the facilities on the Adventure of the Seas. You can always find something you didn't like or wasn't quite up to your expectations, but this cruise was one of the best vacations my wife and I have ever taken. Read Less
9 Helpful Votes
Sail Date: February 2016
After 15 cruises with Princess and Celebrity, we took our first on Royal Caribbean. It was a true misadventure. First and foremost, the food served both in the buffet and in the dining room was dreadful. In the buffet, the food was ... Read More
After 15 cruises with Princess and Celebrity, we took our first on Royal Caribbean. It was a true misadventure. First and foremost, the food served both in the buffet and in the dining room was dreadful. In the buffet, the food was served in tarnished pans and was unappetizing. It was the same food each day with a different colored sauce. The food in the dining room was equally tasteless and usually overcooked. Even the specialty restaurant, Giovani's, failed. The Osso Buoco was fatty and full of grizzle. Our cabin, while clean and having plenty of storage space, was directly opposite two service area doors which housed the service elevator. This was conveniently omitted from the deck plan schematic I studied. Needless to say, the noise was constant and endless. The staff was tired and listless due to the inhuman hours they are expected to work. 12 hour days, 7 days a week for 6 or 7 months! While Royal's fare is competitive, they fail to mention how they will charge you for everything else. Beverages included both a 18% service fee and port tax when applicable. Water to take ashore was $2.95 a bottle, while on the island it was $1. Not a peanut or chip at the bars or lounges, but you could buy popcorn for $2. $10. to print a boarding pass is outrageous especially since on other lines it is a service. For two ports, we did not dock near the main town thus we had to pay for water taxis/shuttles. Too, the buffet closed at 9 pm which eliminated any late night snack. Transportation to the airport was $35 per person with Royal when a taxi ride for 4 people with luggage was a total of $27. Needless to say this was our first and last cruise on Royal Caribbean! Read Less
1 Helpful Vote
Sail Date: February 2016
Food in the main dining room was just okay. The menu seemed limited in selection...my wife ordered hamburgers one night as nothing appealed to her. As the week went on the selection got better. There were less alcohol servers than prior ... Read More
Food in the main dining room was just okay. The menu seemed limited in selection...my wife ordered hamburgers one night as nothing appealed to her. As the week went on the selection got better. There were less alcohol servers than prior cruises as they are pushing the wine packages. The bar and room services also showed a decline. Someone suggested it is because the tips are now prepaid; there is less incentive to please. It makes sense to me. The Windjammer cafeteria was the same as always, good food and service. The cruise directors staff drives me crazy a little, apparently turning the microphone up to the maximum makes people think they are having fun, but actually it gets hard to hear them. As for the ports: St. Croix has declined (quantity of people and the economy) since the refinery closed. Still a fun place to go. St. Kitts was nice. We hooked up with a cab and toured the island for $20 for 3.5 hours. Very friendly people. St. Maarten was gorgeous and the people here were also nice. As far as Martinique goes, stay on the ship. These people are the most unfriendly I've ever seen. For the most part they don't even take dollars. Barbados was awesome. The people were nice and we hit a beach, rum tour, shopped downtown, and ate lunch on the island. Very cheap place. If you are looking for a great cab driver here, try "ladiesintransport@gmail.com". Michelle will hook you up with everything. We hit the beach at Payne's bay. You can swim with the turtles right on the beach. I think we paid $7 for a lounge chair on the beach here. Read Less
3 Helpful Votes
Sail Date: February 2016
We arrived San Juan two days prior to our cruise and stayed at the Condado Plaza Hilton. We had a street facing room. The bed and pillows were very uncomfortable, which kept me awake, which made me realize how loud the street noise was at ... Read More
We arrived San Juan two days prior to our cruise and stayed at the Condado Plaza Hilton. We had a street facing room. The bed and pillows were very uncomfortable, which kept me awake, which made me realize how loud the street noise was at night. Other than that, the room was nice and the hotel staff was pleasant. We arrived the port at 1130am. We asked about the Diamond line but were told it didn't open until noon. We got in line to drop off our luggage with the porter. A few minutes later, one of the porters came to us and told us to move to a different line, which was the Diamond line. We didn't realize that the porter who lead us to the new line, actually put us in the front of the line. We found that out when some people behind us pointed that out in a less than gentle manner. (no need to be a jerk!) We went to the back of the line, but realized we should have just stayed put in the original line, because we would have been done a lot faster. Our check in was smooth and fast. Once on board, we headed to the Duck and Dog for our traditional "first drink". I wished I could remember the bartender's name that helped us there, because he was a real sweetheart! On to our room- it was clean and cool. Some wear and tear was visible. The toilet and seat had lots of scratches on it, which gave it a dirty appearance. Our bed appeared new and was really comfortable. The balcony had two chairs and a table instead of the lounger chair. The menu in the Main Dining seems to have gotten a make over. We were pleased with the new selections, the food was tasty and hot. The service, on the other hand........ Our waiter was requested by one of our table-mates. She had him on a previous cruise and loved his service. I wished he was good as she had led us to believe. He hardly gave us time to read over the menu, wasn't very nice if we asked for more than one dish and left our dirty dishes in front of us for too long (clocked at 27 minutes one day). Did I mention he was rapping while serving? Yah, could have done without that..... My husband asked for salad one night, which was completely overlooked. He never got it or an "oops, I forgot". Giovanni's was fabulous! Love that place! Freddy was a very attentive server!! We didn't visit the shows, visited with friends in the Diamond lounge and Concierge lounge instead. The Diamond Lounge was packed every night and unfortunately the service was not good. We had to wait for somewhere to sit and wait again for our server to make their way to us. Cleon was the concierge in the Diamond Lounge (nice touch!) he was really attentive and tried finding us seating when he could. In the Concierge lounge, bartender Twiford was a gem! He knew my name and drink order after the first visit!! Disembarkation was a bit of a zoo. Normally we go off with the Diamonds but this time we were given a later departure time. By the time we made it down, the line for Customs was long. We got to know our porter pretty well.... In summery- the cruise was fun. The staff, for the most part, was very kind and the ship did show evidence of wear and tear. Read Less
Sail Date: February 2016
I was very, very disappointed with this cruise. First of all, Royal Caribbean advertises their ships on their website and in the media as having circus schools, surfing and roller skating. Our ship had NONE of those. Every time ... Read More
I was very, very disappointed with this cruise. First of all, Royal Caribbean advertises their ships on their website and in the media as having circus schools, surfing and roller skating. Our ship had NONE of those. Every time we tried to go to the adult area of the pool it was always jam-packed, with the hot tubs filled to capacity, and there were never any chairs available out of the sun. The pool was also fantastically freezing, one of the coldest bodies of water I have ever been in. The food was just ok -- the upstairs buffet got old quickly and again it was always mobbed with people no matter what time you went. The internet, also billed by Royal Caribbean as super-fast on all their ads AND their website, was so slow I bet my 1994 AOL dialup could have beaten it. And this was while using THEIR internet café! I asked for at a minimum an explanation of why it was so ridiculously slow after we got back, and Royal Caribbean didn't bother to ever respond. The process of getting both on and off the ship was a nightmare. I don't know why they even bother with de-embarkation times as it seemed completely arbitrary. We were all corralled into a sauna-hot metal warehouse with no AC for over an hour trying to get out, while people cut the line constantly. It was a disaster. The ONLY saving grace was the teen program that my son enjoyed and the amazing staff at the spa. Read Less
16 Helpful Votes
Sail Date: February 2016
Loved the Adventures of the Seas! It reminded me of an upscale hotel. Room registration was a breeze. Ate every breakfast at the Windjammer and it was good. Some people complained about not enough variety as its the same everyday at ... Read More
Loved the Adventures of the Seas! It reminded me of an upscale hotel. Room registration was a breeze. Ate every breakfast at the Windjammer and it was good. Some people complained about not enough variety as its the same everyday at breakfast, but when you serve omelets, eggs, pancakes, waffles, hash browns, French toast, cereal, fruit, muffins and yogurt with every breakfast...what else would you serve? Enjoyed Giovanii's but as the daily newsletter states, give yourself two hours to dine. Did my time dining and it was great as we picked our own time everyday for supper. The dining room was very good. I bought two refreshment packages and if I had a do over, I wouldn't have bought the packages. We were off the ship everyday and I likely broke even in my alcohol drink package and my wife had the non alcohol one and we didn't use it enough. The entertainment was very good. The hypnotist show was entertaining and worth watching. The ice skating show is a must see. We went to the love and marriage gameshow and it was hilarious. Missed the comedian, but was told it was very good. Enjoyed the murder mystery at Giovanii's. The wine tasting was educational and worth going to if you are interested in that kind of thing. Can't believe how many negative reviews are out there. I would not consider this ship rundown. Totally impressed with the whole adventure. I think some people just complain for something to do. Do not be afraid of this ship. My wife and I are in our early forties and had plenty of things to do on the ship. I talked to a couple that cruise 8 weeks of the year and this is their favourite ship. They say it is a nice size and love the ammeties of it. Staff was friendly and jolly but we never ran into a problem to test them, as everything went well. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

Find an Adventure of the Seas Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise