2 Helpful Votes
Sail Date: December 2018
We have been cruising with Royal since 2002 - have done 9 cruises and 7 were with RCCL.and second time on Adventure We have never been so disappointed on how much royal has gone down since our last time on the Adventure. We did Alaska ... Read More
We have been cruising with Royal since 2002 - have done 9 cruises and 7 were with RCCL.and second time on Adventure We have never been so disappointed on how much royal has gone down since our last time on the Adventure. We did Alaska in 2013 on Radiance (love Alaska and the Radiance). Done get me wrong some parts of the cruise were fabulous (staff especially), but overall it seems RCCL is more into making money than worrying about their overall performance. Stayed two days before at Pier 66 and was beautiful. The ship though a real disappointment. Royal used to pride themselves with the cleanliness of their ships and the overall look. I remember when every port they would be washing the windows and cleaning everywhere. Not anymore. The insides windows in the windjammer looked like they hadnt been cleaned in a long time. Also on the pool deck. One port the staff hosed down the outside windows with water, then soap, then rinsed them, but never squigeed them so the water just ran the windows and made them look worse. Our balcony glass on the outside looked like they had never been cleaned either and the railing was pealing and if you looked at the underside all you saw was rust. We had a notice half way thru the cruise to make sure the balcony doors were closed as they were going to clean them. Hubby was in the room at the time and all they did was hose them. When we went out on the balcony there was white paint chips all over the glass, our chairs and the floor. I found that even though this was a Xmas cruise there wasnt a lot of activies offered for the passengers that did not have a price tag attached. Sea days included in this. I felt sorry for the staff on the pool deck as not as much staff and they were constantly running to keep up with drink orders. Our attendant was great and even though he took up to twenty orders and once and your sometimes had to wait up to 45 minutes to get your drink (due to lack of staff) he never got your order wrong. RCCL put a notice in the daily that passengers would be able to check in on line the day before their flights. I thought great, however, when I called to ask where to go to do this they told me I would have to pay $10 for an hour of internet to do this. We unplug when we are on holidays so do not have electronics with us, but to pay for an hour of service when it would take not even five minutes to check in was ridiculous. Luckily we met a lot of people who volunteered to let us use their devices to check in. Also RCCL forgot to mention that when checking in to remember to do so on Florida time. We were in the middle of the caribbean who remembers what time zone you are in. When we went to check in of course we couldnt and went to guest services for help. Even the staff couldnt explain why we couldnt until one gentleman asked his supervisor and they finally figured out the time change part. RCCL has really gone down hill on customer service and their pride in their ships. We dont know if we will return. We have already booked a 20 days cruise in Nov but on princess. The first night I couldnt sleep as the bed was like sleeping on a sheep of plywood. Ask the room attendant for the egg crate foam (which they dont have anymore) but he put 4 foam pads on the bed to make it more comfortable. When I asked him about it he told me that the beds were changed when they did the refurbishment and he had had nothing but complaints ever since about the quality of the bed. Our room attendant was fabulous, keep us supplied with ice as I had hurt my back the first day and needed ice for it. Also hubby got sunstroke half way thru and of course ended up sick. Ray (our attendant) constantly asked about him and as hubby was freezing (side effect of sunstroke) got him extra blankets. We usually do the buffet as we never know when we are hungry, but the buffet food never changed. Every day they supposedly had a different them but the food was always the same. Chicken, beef, pork, noodles and veg. We ended up a lot of times eating at the Cafe in the Promenade as the food was much better. Never thought to go to the dining room as we also dont like to wait an hour or more to eat. In all the years we have been cruising with RCCL we have never been so disappointed. It seems as if all RCCL cares about is how much money they can make (in order to pay for those new big ships) and they dont care about their guests. Also the excursion we took in St Maarten was horrible. Was not as described. On a bus with about 30 others (as expected). There was suppose to be many photo stops (had two) the rest of the time we had to take pictures as we went around the round about. Took us to a warehouse district (scary) stopped at a beat up place to sample and buy rum. No explanation on how the rum was made just stand in line sample and buy. Read Less
1 Helpful Vote
Sail Date: December 2018
We chose this cruise because we wanted to party over New Year's and we did. Easy getting on the ship with an early shuttle and as promised room was open right at 1 o'clock. The Adventure is an older ship and showing her age ... Read More
We chose this cruise because we wanted to party over New Year's and we did. Easy getting on the ship with an early shuttle and as promised room was open right at 1 o'clock. The Adventure is an older ship and showing her age even though many on board said she had been recently renovated. Casino was small, paint and hardware needed attention and many areas were just not serviced in a timely manner especially public restrooms. Room attendants were top notch for us and for everyone we chatted with but they battled with hardware falling off and bath areas that just were not cleanable. Shows were average with the exception of the second production show and a fabulous hypnotist who had everyone laughing out loud. Can not comment on ports or excursion since we had done the Caymans many times including spending a week at Christmas one year and had also visited the Mexican ports at a safer time. There was just the two of us and we enjoyed pool days and party nights. Bartenders are good at their jobs and pool attendants were very attentive. Food was only average or below average if you cruise on any of the upscale lines. Would I go again? Probably would if I needed a party and a short cruise but not willing to travel from Kentucky for a short cruise on this ship. This time fit perfectly because we were able to follow it with two weeks in a condo at Pompano. Read Less
4 Helpful Votes
Sail Date: December 2018
We chose this cruise to celebrate New Years with friends. Having cruised since 1995 this is our first RCL cruise. Never have I heard one negative thing about RCL from friends who only sail RCL. I was well aware this 6 day cruise was on ... Read More
We chose this cruise to celebrate New Years with friends. Having cruised since 1995 this is our first RCL cruise. Never have I heard one negative thing about RCL from friends who only sail RCL. I was well aware this 6 day cruise was on an older ship, but never did I expect the ship to show her age the way this one did. Because of the jacked up price for the New Years cruise, we took an inside cabin, something we haven't done in years. Carpets were worn, in the main areas, and stateroom. The couch was badly stained, the bathroom showed signs of rust and I have never had a bathroom as small as this one. The shower? Small is too large a word to describe it. The bed was about 2 inches from the couch on one side and table on the other. Getting out of bed in the dark was interesting to say the least. We went to put our wine in the refrigerator and found pooled water with mold growing in it. So much for the room. I do want to say boarding was a pleasure. Disembarkation was a nightmare cattle call, with everyone being ushered off the ship at one time, despite a so called schedule. Food ... room service was nicely done. The Windjammer buffet was mediocre, with the same selection daily of so so food. If you like your coffee strong , and I mean strong, this is for you. Breakfast in the dining room was slow unless you chose the buffet they offered there as well. I ordered my eggs over easy and they came out with runny whites. The staff are all eager to please at every turn. Dinner in the dining room some nights seemed rushed. We were told by our travel agent because we were a party of 7, to see the reservation staff upon boarding and request our dinner time, so we wouldn't have to wait for an available table with any time dining. We were given a time prior to 6 pm, which was too early. Otherwise we had to wait until 8:30. We felt as the dinner wound down and desert came, we were being rushed out . Put down your fork and the dish disappeared. Of course, as expected on a holiday sailing, at sea days it was impossible to find a lounge at the pool. The entertainment was so so. The Latin band was excellent, as was the band in the theater. We loved the ice skating show!! The Lyric Theater shows were not so good. Some of the staff we spoke to agreed the ship needed to be updated. Some even apologetic. All in all, when I pay top dollar I expect something. I expected something special because it is RCL. Having been to most ports before many times over, I have to say we loved the trip to Mayan ruins we took in Costa Maya. I would have enjoyed the opportunity to walk outside the port area, but we were not in port all day. We had a fun private tour guide in Cozumel and we loved how he just let us do our thing. We went to a beach north of town, which was lovely and we hit the Ticquila factory of course! We wandered the town and took some fun, surprising turns to end our day of fun. All in all, the success of the trip was all due to great off ship trips, great friends and abiliity to laugh at it all. I would not go back on this ship but I may want to try a newer RCL. Read Less
5 Helpful Votes
Sail Date: January 2019
Elvis Tribute Artist cruise; having sailed on many RCCL ships, I found Adventure to have positives (smaller size easier to get around) and negatives (RCCL has tried to squeeze all of the amenities of Oasis class ships into this smaller one ... Read More
Elvis Tribute Artist cruise; having sailed on many RCCL ships, I found Adventure to have positives (smaller size easier to get around) and negatives (RCCL has tried to squeeze all of the amenities of Oasis class ships into this smaller one making for some tight spaces). Food was OK but choices very limited. Complimentary was either the main dining room with service that was way over the top ingratiating or the Windjammer buffet. There is also a Cafe in the Promenade that is small and crowded with pick-up items. That main dining room service---our waitstaff hovered over us constantly asking if the food - and "most especially" the service were excellent. About halfway through our meal, we just wanted to tell them to go away but held back knowing the mean well and in their culture they are being gracious. Only ate in there one time. Windjammer food was fine and if not, option to go back for something better. Ate in Giovanni's - one of the fee restaurants and did not think it worth the $35 each price tag: ate in a la carte Izumi and would never do that again - again not worth the money --- extraordinarily limited menu and food just OK. Good daytime place to relax and read is the Blue Moon lounge on Deck 14. Gripe---paying for a junior suite did not give us privileges to the "Suite Lounge" - always has on Oasis class ships but not this one. Cabin: nice and spacious and comfortable. Our cabin attendant was fine although having pre-paid tips and having asked nothing of him over and above his ordinary duties, found the TIP, TIP HOORAY envelope left in our room on the last night annoying. Yes, we caved and gave him an extra tip. That's all one does on these ships - everything wants and "additional" tip which should only be added for extraordinary service. Hard to comment on entertainment as we were enveloped in the shows included in our private group; we did think, though, that there seemed to be limited entertainment and thought we would have been looking for something do at night if not for our group events. Best port of call was Grand Cayman but given that it was a tender situation with a very short day, we elected not to get off the ship. Costa Maya and Cozumel are two places no one really needs to ever go. Read Less
8 Helpful Votes
Sail Date: January 2019
I'm a loyal RCCL cruiser (Diamond member) and frankly, I much prefer the Voyager class ships versus the huge Oasis class ships, primarily because I love the ability to walk outside and listen to the waves from Deck 4. However, this ... Read More
I'm a loyal RCCL cruiser (Diamond member) and frankly, I much prefer the Voyager class ships versus the huge Oasis class ships, primarily because I love the ability to walk outside and listen to the waves from Deck 4. However, this cruise was just barely average. Entertanment was virtually non-existent (for an 8 day cruise) and what they did have wasn't really worth watching. Food was okay (primarily MDR), but service was rushed (for no reason) and non-attentitve. Cabin Steward was great. Cabin itself was as expected, ship was clean, but the overall service and food was just adequate. I will continue to sail with RCCL, I prefer them over NCL, and will continue to look for Voyager class ships, but will lower my hopes and expectations. Pros: Cabin Steward (from China) really did a great job and wasn't pushy and begging for tips. Ship was clean and in well working order despite her age. Food was okay, nothing special. Cons: Service in the MDR was rushed beyond belief and non-attentive. Entertainment was virtually non-existent and a real let down. Am sailing on this same ship in February for their 6 day cruise, let's see if that is any different. Read Less
2 Helpful Votes
Sail Date: January 2019
We live in Canada and knew we would need to reacquaint ourselves with the sun by end Jan - hence this cruise. For this first time, we decided to splurge on a Jr Suite, which was affordable due to the short length of the cruise. What ... Read More
We live in Canada and knew we would need to reacquaint ourselves with the sun by end Jan - hence this cruise. For this first time, we decided to splurge on a Jr Suite, which was affordable due to the short length of the cruise. What great accommodations! Could not believe how much storage space we had available - many of the storage cupboards went empty! Wow - a couch and two lounge chairs - yes, purchased at the "uncomfortable furniture store from which Royal purchases all their seating accommodations" but having a choice was wonderful! Balcony was lovely. Lots of space to kick back and enjoy the view. Huge soaker tub in the bathroom. We are not bath people, but if we were, it would be great! Shower was OK at best. Temperature setting was not necessarily related to the temperature of the water! Many issues on this trip ... Kept doing the USD to CAD conversion and charging my card in CAD even though I asked them to charge my card in USD (because my card gives a much better conversion rate). On Day 2, when I got notice from my card that a purchase had been made, I noted it was in CAD. Called down to guest services, who advised I could not resolve the issue over the phone but needed to go to the service desk. Headed on down, waited in line, got to the desk ... and the staff member said yes they could fix it, but that I needed my credit card in addition to my sea pass card ... like the woman could not have advised this when telling me I had to come down to the desk? OMG! Back up to the stateroom, back down, more time in line to contemplate my wasted time and ... voila ... after only 30 min more, signing the waiver requesting my fees be charged in USD, re-swiping the card, re-issuing the sea pass card, all was fixed. Right until the next day, when I got to do it all again!! There were many in the line-up on day 3 that were having issues that had apparently "been fixed" the previous day. In my case, the day 3 fix did work. Hope everyone else experienced success too. I have a food allergy. First time on a Royal cruise that we did not see our section head waiter or preview the next day's menu so the cooking staff could ensure my food would be prepared away from the food to which I am allergic. Mind you, we rarely saw our waiter either ... once to place our order and ... that's it. We often order from the non-published Indian food menu on Royal - usually a great variety of curry options. Asked our waiter what the Indian food option was and his answer, without checking mind you, was chicken curry and vegetable curry. If that is the limited choice offered on the boat, it is what it is ... but it is not a move in the right direction! Assistant-waiter was great! Evening of day four, the toilet made a bizarre noise - like a regurgitation. Hesitantly took a look - volumes of black, gooey slime/sludge was quickly working its way to toward the top of the toilet bowl. Called maintenance who said they would be there in 20 minutes. We had our suite evaluation plans, including putting our suitcases on the bed, and waited for maintenance. Husband called again 60 minutes later; gotta say, tone was a lot less pleasant than mine. About 10 minutes later, an engineer came to take a look. His comment ... OMG! Guess I did not sound panicked enough. He went out into the hallway and accessed the plumbing panel, did his thing, and the goop disappeared. Good news ... did not exceed the volume of the toilet bowl! He sent someone to come and clean the toilet ... took some scrubbing! The smell of the tobacco smoke from the casino permeated everything on deck four and the promenade on deck five. Consideration should be given to obtaining better smoke eaters, installing two-stage doors into the smoke polluted areas, and creating a negative pressure to keep the smoke in the Casino area, so the rest of the passengers are not subjected to the odour. The greats! Though incredibly overworked, our cabin attendant went the distance to make sure we had everything we needed! Kudos to his hard work and attention to detail. Mariia was the guest services contact who permanently fixed our card issue. Not only did she fix it, she called the next day to make sure it was not re-occurring. Her attention to detail fixed the problem correctly, her professionalism in checking back to make sure everything was fixed was very much appreciated and her concern and empathy made us feel appreciated and valued. Diamond Lounge - real plus Great coffee in the machine!! Staff were outstanding - attentive, friendly and efficient. Concierge Lounge ... not on this boat! It has been replaced with a Suite Lounge. Decreased services for Loyal to Royal members. Rather than being disappointed there are more C&A members sailing with Royal and cutting back on level perks, how about maintaining perks and privileges. Top Tier Event - Absolutely outstanding Great ice show performance. Even better were the staff awards. So great to see hard-working team members be recognized for their contributions. Everyone we spoke to felt the same way. Kudos Royal - great step in the right direction! Production Shows Good effort and very entertaining. One of the shows was centred on a dancing team and, while this seems to be the trend after last year's Tango team, liked the older shows that told a story a bit better. Headliner shows - great! So ... some really great stuff; lots of room for improvement. Each time we ran into issues that seemed to be dismissed by staff, we kept reminding ourselves we were down enjoying a cruise to Grand Cayman, Costa Maya and Cozumel and were enjoying warm, sunny days where we could have been home in the record, cold temperatures. We counted ourselves lucky. Read Less
7 Helpful Votes
Sail Date: February 2019
We booked this cruise as a 'last minute' decision because 1) we needed a getaway and 2) price (we must have hit upon it on one of their price drop days). We have only sailed one other cruise, on Princess, so I am trying to give ... Read More
We booked this cruise as a 'last minute' decision because 1) we needed a getaway and 2) price (we must have hit upon it on one of their price drop days). We have only sailed one other cruise, on Princess, so I am trying to give this an honest stand-alone review without totally comparing the two. Check in was flawless. Being able to pre-check in was one of the easiest and having it 'done' was great. We arrived a little earlier than our 'appointment time', but still was on the ship within 10 minutes of arrival. The ship was immaculate, very pretty and very easy to navigate. They have an interactive ship guide on every floor at the elevators and on promenade deck. It also displayed the time, which I found very helpful on several occasions as I don't wear a watch. I am a true believer in you make your cruise experience as great or not as great as you are willing. We are easy to please, go with the flow kind of people, especially on vacation. For the most part, we were happy and content with the cruise, however ,there were a few things I wish RCCL had taken into account. 1) We are not smokers, and having to walk through the smoker's gauntlet to get a pool towel or walk completely around the other side of the ship through the solariam to escape the bulk of the smoke was a poor layout (in our opinion). Even coming through the solarium, the stations were downwind from the smoking area. I could usually hold my breath long enough to make it through, but one day was particularly so bad that it actually set my throat on fire to the point I was getting throat lozenges from the infirmary the next day to help alleviate the irritation. 2). Aside from the outdoor decks, there seemed to be no areas to relax and 'people watch' or sit casually in the Promenade area, other than in a bar area. Music was alvailable nightly in all the bars, but seating was non-exsistent within ear shot to simply enjoy the music without being in the bar. These were our 'disappointment's' with the ship itself. We adjusted and just stayed either on ouside deck 4 (upwind from smokers) or just skipped the evening crowds. We ate in the Windjammer for all meals. For the most part, we thought the food was good, sometimes really good, sometimes mediocre. For the most part, we always found something we liked, or tried something new. There were some times I would have liked to of gone to the dining room, but my husband didn't care for a structured dinner, so the Windjammer it was. If you get to sit in Section 6 in the evening and have a waiter named Mayvon, you are in for some of the best service on the ship. Always smiling, always. And never missed a beat with drink refills or anything else he could do for us. Delightful young man. Our room assistant was Jose Pierre. Another remarkable young man and an asset to RCCL. We asked for ice when we first arrived and he had a fresh bucket for us morning and evening every day for the rest of the ship. We never had to ask for it. He was in and out and did an excellent job each day. If we had a question or request he was on top of it. PORTS: Labadee - We didn't go ashore because my husband had a pinched nerve in his neck we were trying to get the pain reduced by massage and acupuncture - which semi-helped that day only. :( San Juan - LOVED San Juan. We did not take an excursion because the ship docks right in Old Jan Juan town. We walked up and toured the fort and then walked around town. Stopped and got a drink and free wi-fi before going back to the ship. St. Maarten - What a beautiful piece of land. We took the Double-Decker Tour and our driver, Victor, was a hoot. Had a great time. We had the morning tour, and the temperature was about 80, so wasn't unpleasant on the upper deck. We did not go to the French side because of the hurricane damage, and felt like the the cost of the tour should have been reduced accordingly. That did however free us up to spend a little longer at the stops. There are no traffic lights or storp signs so traffic is a 'honk' I'm coming through or get out of my way and a narrow two lane road accomodates all traffic. Side roads are even more narrow, but they make it work. I personally wouldn't drive because I'd have a nervous breakdown before I got anywhere. My one regret is the photo opportunity we did not get of the overlook of the two bays, which is an iconic picture of St Maarten. We stopped and heard the story of the peak, but that was all. The Rhum tasting was fun and delicious and a bottle of the Banana Rhum found its way back home with us. :) Once the tour was completed, we had time to walk back through Phillipsburg, but the hubby's neck and shoulder were hurting him, so it was a casual afternoon on the ship. Disembarkation - We chose to self-assist and were able to leave the ship with minimal waiting. Through customs and on to our car in a matter of minutes. Read Less
2 Helpful Votes
Sail Date: March 2019
We took this cruise as part of a specific group, so neither the ship nor the itinerary was our choice. That said, we had a good time overall and give Royal Caribbean an A- for the experience. The Ship: The ship is older than most we ... Read More
We took this cruise as part of a specific group, so neither the ship nor the itinerary was our choice. That said, we had a good time overall and give Royal Caribbean an A- for the experience. The Ship: The ship is older than most we sail, and it’s age shows. Colors/decoration are dated. The ship has been updated, but with heavy use it is in need of some tweaks. Carpets are worn, furniture is sometimes stained, and sheets/towels are showing wear. The ship is clean, however metal deterioration is visible under paint, paint is scuffed, etc. Nothing major, but if you expect a new, glitzy ship, Adventure isn’t for you. The big plus for us, after having last sailed RC on the Allure, is it’s smaller size. The layout is somewhat similar, just on a more human scale. There were times it felt crowded, but overall no more so than Allure. Elevators were inconsistent, but generally adequate. The Dining: The food was better than we expected. The main dining room was very good, considering they serve ~2,000 meals at each setting. The specialty restaurants were very good - we had the 3-meal package - and both Izumi and Chops served very good food with excellent service. We enjoyed the Chef’s Table food/wine pairing very much, however the venue on this ship is not ideal - it is a small half-level in the main dining room, so it is too loud to hear the chef’s descriptions clearly and enjoy visiting with others at the 12-person table. The buffet was fine for breakfast/lunch - both changed little during the week, but the food was freshly-made and plentiful, and the service was the best we have experienced in a mass-market ship buffet. Service throughout the ship was top notch. Special shout-outs to Iputu at the Promenade coffee bar (can’t imagine how he remembered my name, but after day 2 he called me by my name and remembered my husband’s name BEFORE I ordered. Are you listening RC? - this man deserves a promotion!), and our room steward, Nahroni, was very gracious and efficient - he always greeted us with a smile and a minute to catch up, no matter the time of day. The room stewards are very busy on RC ships, but we never waited for our room to be made up or lacked for anything in our cabin. That brings me to the survey RC sends out online. There is no place to thank special people, only places to note failures. Come on, RC, you’re missing an opportunity to find your best people. A very ‘corporate’ approach to a very human experience. Embarkation: It was among the best we have experienced. Quick and efficient (we had filled out the online registry, with photo, so they had little to do at check in. A tip: take a taxi/Uber from your hotel to the port rather than shuttles from nearby hotels for a faster boarding at nearly the same cost - the shuttles stop at all the ships and Adventure is farthest from the hotels. Debarkation: It was a nightmare. Took over 3 hours after our scheduled debarkation time to actually complete the process. Only 4 customs agents for nearly 3,000 passengers, but that is a port problem the cruise line cannot impact. Fort Lauderdale is very busy and experiencing growing pains. Be sure you have an extra dose of patience on debarkation day. The good news - the airport is upgrading, and our departure on Southwest was in a brand new and spacious facility. We have cruised over 10 times, with several lines, including upscale providers. That is enough to make the best decision for us, and we would sail RC and Adventure again if the group/itinerary were right. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise due to date "spring break" and location. It was my son, 13yo and me traveling alone. We wanted something close to home and a chose a cruise since we wanted to stick to a pre-set budget so we pre-paid all ... Read More
We chose this cruise due to date "spring break" and location. It was my son, 13yo and me traveling alone. We wanted something close to home and a chose a cruise since we wanted to stick to a pre-set budget so we pre-paid all our gratuities, excursions etc. We had a few ship sailing options from Miami and Ft Lauderdale in the end we chose this ship because the itinerary was more interesting for my son and it was right on budget. We had no issues with arrival/departure or baggage delivery as we were local and had carry-on bags. We checked-in later in the day somewhere around 3pm so our cabin was also ready upon arrival. DINING- After unpacking and ensuring everything was ok in the cabin we headed out to the PROMENADE CAFE where we had an afternoon snack daily. They had a nice variety of food choices daily. The wait times here varied based on time of day, but was fast moving and fortunately we never had an issue finding seats (time of day we went, I guess). The only critical feedback is that the bussing was slow and there was no area for one to self bus thus giving an unkempt look and presenting issues with seating. COFEE BAR - Adjacent to Promenade Cafe - wait times can vary, busier during morning hours. Service was good and coffee was good. I recommend buying the Coffee Pass which allows you up to 15 premium selections throughout the sailings (note; Fraps count as 1). MAIN DINING ROOM - This is my pet peeve. We booked this cruise in advance, as I stated just my son and I traveling, we confirmed MAIN Dining 8pm and Table of 6 - we wanted to meet and socialize with other cruisers. First evening on our way to dining room we come to find out that we now have MY TIME DINING When did this change? Why weren't we told? Everything, all of my documents, which I had with me, even at time of online check-in when I verified dining again we showed dining noted as Main Dining 8pm Table of 6. So here we are 1st night, having to make a tedious long line for dinner, we are finally seated near 9pm and in a Table for 2 - this is all they can give us they said. The waiter Brian, not great, mediocre. The assistant waiter, Charmaine, was graciously charming and all smiles, happy to serve, she made up for what Brian lacked. After our first nights dinner we spoke to the Maitre'D to discuss our dining mishap, he was not able or willing to honor my confirmed dining preferences, all he could do was book us reservations for 8:15pm the remaining of the week for the same TABLE OF 2. Next day, I went to guest services to see about getting this changed, and again they said there was nothing they could do. So please be ware, and when you check-in at the Pier immediately review your SEA PASS for dining accuracy, unfortunately, I failed to do that, lesson learned! To make matters worse, Charmaine, unfortunately, was sick most of the week so we were left with back-up assistant waiters and the boring Brian who it seemed was always rushing about, we were fortunate to get her back on our last night. We made the best of dining, and friended our neighboring tables of 2, together we had an informal table of 6, ha! It is however funny and sad, that each evenings conversation included a discussion of the "service" mood for the evening. The first parties would warn the others of what to expect. All of us also felt rushed at dining. As the evenings went on, I connected the dots and associated this "rushed" sensation to the MY TIME DINING, of course it makes sense, you have tables coming in (of all sizes) at all times, the wait staff is going crazy and unfortunately not able to give their full attention equally to all, or is it that the quiet, bashful table of 2's get lost amongst the bigger and louder parties? That said, I don't recommend My Time Dining to anyone, instead, on the nights you need flexibility visit the WINDJAMMER CAFE, here we found the service and the food options EXCEPTIONAL, even at peak morning hours. Oh before I forget, food quality in the Main Dining room was as expected it was good with great variety from night-to-night. SHIP - Overall it was fine. Few things I would like to mention. The running deck is on the main pool deck, if you are a runner you need to come out here early when not crowded or go and use deck 4. Seriously why do cruise lines always do that? Place the running deck on the most crowded deck and often times windier deck too. The gym was very good. I used it daily. The equipment was in good condition and gym goers wiped after themselves and re-racked weights. I didn't partake in classes, but I did use the treadmills, ellipticals, rowers, free weights and some machines. I didn't visit the casino or bars or shops, so cannot speak to them. Pool/Towels - In my opinion they should have more than 1 towel station, it is located on the main pool deck in a very crowded area. If you are lounging in the upper decks you need to go down 2-decks to get/return towel. Another station, even if only part of day, would I think benefit cruisers. ACTIVITIES- FREE Recreation on board was fun, there was putt-putt, ping-pong, sports deck, rock climbing & slides. With regards to the sports deck and ping-pong, there are lots of hoarders that will take the ball and keep it for a very long time, we only got to use the basketball 10-minutes before the teenagers ran us off the court to play a double court game. For ping pong we often had to wait 30+ minutes to get a table as the unsupervised kids would just keep playing and other kids would keep joining. I think that RCCL can do much better, maybe require guests to check-out the SPORTS equipment and provide a sign-up sheet this way EVERYONE has a chance. I can tell you when my family had the ping-pong table we would play one-game and then share with any other family waiting. We would play one game, they would play one game, then winners would play each other. I didn't see enough of that, very disappointing. The slides were fun, I would go later in the day when the wait time had dropped off. We did not partake in rock climbing, when I remembered it was there, it was too late they were closing up and it was last day of sailing. We did not partake in surfing as that involved an additional fee and well we live in Florida and travel to Southern California yearly. TEEN PROGRAM - I was looking forward to this, but was disappointed. My son is shy, he is an only child, quick to make friends with Adults but with other kids he needs a little more time, so the couple of times I did get him to the Optix lounge there was no one there. It seems that most of the teen activities are un-supervised, there was a calendar of events but not too much explanation of what the events were, so when we went around to inquire no one could help us. The other teens seemed to be traveling with large families and groups so they had the advantage, I really recommend that cruise lines maybe offer SINGLE FAMILIES or FAMILIES in general a couple of social meet/greet nights, they do this for target markets which included the older teens 18-21, Adult Single Cruises, LGBTG and others. TRIVIAS and misc activities were fun but some hosts were better than others. Seriously if you have a Harry Potter Trivia make sure the person running the show has seen the movies and knows how to pronounce the questions. CABIN- We booked the lowest inside cabin available at the time and I was very happy with our cabin and our service. We were assigned a cabin on deck 6 overlooking the promenade. Our cabin attendant was friendly and brought us ice daily. We unfortunately only received a cabin towel animal on the last night :-( EXCURSIONS- We pre-booked our excursions, they were as to be expected. The tour providers were all great and kept to schedule. The only feedback here was the towel service. You have to get your towel before leaving and it wasn't clearly communicated how/where. Additionally it was different every day, wouldn't it be simplest to have teams dispatching towels in the same place every day? The last stop was the best organized where they handed out the towels right on the pier after getting off the ship. ON BOARD COMMUNICATION AND APP- I downloaded the app, have used similar on other cruise lines, I thought this would enable me to communicate with my son during the cruise, it does not!!! There was no way for him to download it too unless he had an e-mail account and additionally there wasn't a feature to communicate with your cabin mates and/or other friends on board. People, you don't have WIFI on board, how else can you communicate with your family and children? Yes you can purchase wifi- but why, we wanted to, and needed to disconnect. I saw other families using walkie-talkie type of devices, wish I would have known, now you know. Also the app didn't show any of the TEEN or KID CLUB options, so again, very hard to know what was going on in those areas. The app also defaulted to "recommended" every time I had to go and select to "see all" you can also filter by type of activity (e.g. Dining, Entertainment). ENTERTAINMENT - mediocre. Not impressed, the only hi-light was a comedian on board and a comedian/musician. Read Less
Sail Date: April 2019
We wanted a longer cruise that was affordable, so we could choose some excursions. We enjoyed the hot tubs and the decor. Our cabin was perfect; fantastic location. except not enough room for my wheel chair.(The handicapped cabin was ... Read More
We wanted a longer cruise that was affordable, so we could choose some excursions. We enjoyed the hot tubs and the decor. Our cabin was perfect; fantastic location. except not enough room for my wheel chair.(The handicapped cabin was more expensive).Our room's caretaker was excellent. No room for improvement there either. She was a kind sweet young lady, very thorough. We even enjoyed chatting with her. The food was fantastic anywhere we went we were well accommodated in the DR.The main complaint we had was the constant loud music videos on deck, never any quiet time. We found this a bit distressing. Service was great all the way around with one exception, when I needed a break in the line at the cafe they would not accommodate me. I cant wait in line and I needed a snack.All the other food venues were closed. This was a concern. Outside this complaint the service was excellent.. Read Less
6 Helpful Votes
Sail Date: May 2019
I booked this cruise as a birthday surprise for my wife because we had always heard that Royal Caribbean was better than Carnival, which we normally sailed on. Unfortunately, 'Adventure of the Seas' was not the adventure we ... Read More
I booked this cruise as a birthday surprise for my wife because we had always heard that Royal Caribbean was better than Carnival, which we normally sailed on. Unfortunately, 'Adventure of the Seas' was not the adventure we wanted, with an extremely hard bed, little food variety/taste, and heavy smoking in the casino. Also, a change was made to our requested dining time, but Royal Caribbean didn't bother to notify me ahead of time, nor at time of check-in. Although the embark/debark process went smoothly, even with pierside power outage during debarkation. However, the poor conditions of the roadways (major potholes), open parking (garage was full), and dock area indicates that neither Royal Caribbean nor the state of New Jersey have decided to spend much on infrastructure. We decided to forego Windjammer upon embarkation and tried Johnny Rockets even though we had to pay for the food. Wait for food was excessive even though they knew they'd have a crowd, and even though the staff was apologetic, the food service managment should be more prepared. When we did try the Windjammer later in the afternoon, the food was cold and bland, and it didn't improve much over the course of the week. Dinner in the dining room was better, but there was a minimal change in the menu throughout the week. Our servers, Jose and Arico, were excellent, and attempted to provide us a personlized service as they ran between the several tables they were responsible for. Ashore, we enjoyed walking around both Bar Harbor and Halifax because they had a small-town feel and there was so much nearby to do/see, even without excersions. Although St. John was nice and there were some things close by the port, it was as conducive to wandering around and finding "local" things to do as the other two ports. Aboard ship, the entertainment was good, but the ship's orchestra was excellent. We really enjoyed hearing them play, and they even let one of the crew put on an Adele night with a program she developed. We normally enjoy sitting around the piano bar in the evening and sing along with everyone esle, but this ship's venue was open to a major passage fore/aft, so the number of people in a crowded area didn't help accoustics. We've already committed to a friend to go on a Royal Caribbean cruise again this winter, and we're hopeful that the next ship can redeem the cruise line in our minds or we'll move on permanently. Read Less
4 Helpful Votes
Sail Date: May 2019
I picked this cruise based on itinerary and date; 3rd time on the Adventure but on Caribbean itineraries. We were a group of 7 adults (all have cruised before several times except for my 80 yrs old friend) We had embarkation time for ... Read More
I picked this cruise based on itinerary and date; 3rd time on the Adventure but on Caribbean itineraries. We were a group of 7 adults (all have cruised before several times except for my 80 yrs old friend) We had embarkation time for 10:30am. (Highly recommend this time)Took a taxi on EWR and it took us like 20 minutes to Cape Liberty (no traffic because it was early). It was like $13 per person with tips each way. Embarkation was really smooth (be sure to have Sail Pass and Passport on hand) and before 11am we were aboard! You can bring up to 12 cans of soda or water bottles with you. The ship is still beautiful but cabins look outdated (old decor, pillows were not that comfortable). Guest Service was outstanding! My 80 years young fracture her hand the day before the trip and was on cast. We asked the stateroom attendant to put a rollaway bed in the room since none of the 3 (my mom, my aunt and her) were able to climb to ladder for the 3rd bed. He did that immediately but since there was no space to walk in the room I went to Guest Services to see if they could do something. Ten minutes later they gave us another stateroom adjacent to my sister’s so my senior friend could be comfortable! Yes! That’s right! No charge! I was amazed by their empathy and great service. All employees were super nice and helpful. Food in Windjammer was great all days. On MDR food was good but not much variety (Exactly same menu we had on Freedom Of the Seas last May). Would have preferred the Windjammer for dinner. Except for the Ice show and a singer/comedian show the rest was low quality and boring. Very disappointed with singers and shows; expected more from RC. Port of calls were amazing. Loved Bar Harbor and Halifax!! Toured on our own. Highly recommend Acadia’s National Park with Oli’s Trolley on Bar Harbor. In Halifax we rented a minivan with Dollar (inside the Lobby of the Hotel across the street) and drove to Peggy’s Cove. Beautiful place! Late May was very cold both at sea and in ports (low 40’s on Ports!) but had a great time. Debarkation was very easy and smooth. Read Less
7 Helpful Votes
Sail Date: May 2019
I was on Anthem of the Seas last spring and had an amazing cruise with a group of six people, which was my very first cruise. A week after being on Anthem we booked another cruise on Adventures of the Seas, this time we added two more ... Read More
I was on Anthem of the Seas last spring and had an amazing cruise with a group of six people, which was my very first cruise. A week after being on Anthem we booked another cruise on Adventures of the Seas, this time we added two more people to our group making it a total of eight people. ( 5 women and 3 men ) The women in our group all had issues with cleanliness of the rooms and not completely satisfied with their dinner meals. Overall I was pretty pleased with my cruise however the music being played throughout ship was horrible to say the least. Half of the music selection was in Spanish and the acoustics were also terrible and even worse if someone was trying to make an announcement over the speakers. I found that the selection of music that I could actually understand ( English ) wasn't upbeat at all and the few songs played that were actually good songs were actually depressing songs. One would think being on a cruise the cruise director would want everyone to be upbeat and cheerful. Perhaps my next cruise I'll have to make sure to bring my own music and entertain myself. The staff on Adventures of the Seas, were all very nice and professional from my experiences with them however the crew didn't appear to be happy. Which was the complete opposite from Anthem of the Seas, their staff was very enthusiastic, fun and entertaining. Before disembarking Adventures of the Seas we stopped by the Next Cruise desk and to our surprise the next cruise offer was twice the price for one less day than the current cruise. Needless to say not one of the eight people in out group was up for paying double, so we will look for other options for our next cruise. Read Less
Sail Date: June 2019
We went as a family of 10 on a cruise to Canada/New England and this was our first times cruising. The ship was pretty but not as equipped for children but that was ok. We expected that. I am also a travel agent so I knew this was a ... Read More
We went as a family of 10 on a cruise to Canada/New England and this was our first times cruising. The ship was pretty but not as equipped for children but that was ok. We expected that. I am also a travel agent so I knew this was a smaller ship. We had so many issues with our children's Set Sail passes being deactivated and my husband's picture being changed on his pass. We visited Guest Services who seemed to resolve matters but when it happened repeatedly, we were told we were sorry we felt the way we did when we got frustrated. We had Wifi issues which we paid for and were not told properly how to connect, so we were hit with a huge roaming charge that could possibly have been avoided if they would have helped or informed of us ahead of time. My Time dining was not easy to get a reservation which we didn't think we needed. All we ever heard from Guest Services and from Corporate after the fact was that they were sorry we felt that way and no compensation or amenities could be done because they are not at fault. Highly disappointed and going to find it hard to sell this cruise line when they do not seem to care about their guests or agents. Read Less
10 Helpful Votes
Sail Date: June 2019
This was our 7th cruise on Royal Caribbean but our first on the Adventure of the Seas. We have been on the Sovereign, Majesty, Enchantment, Quantum, Freedom, and Oasis of the Seas. We chose this cruise because it is a short ride to the ... Read More
This was our 7th cruise on Royal Caribbean but our first on the Adventure of the Seas. We have been on the Sovereign, Majesty, Enchantment, Quantum, Freedom, and Oasis of the Seas. We chose this cruise because it is a short ride to the port from Pennsylvania, and we wanted to visit Bermuda again. Embarking was quick and smooth. We arrived in port at 10 A.M. and we were on the ship by 11:15. We had two joining interior staterooms, and they were both ready at 1:00. The rooms were a little smaller than the bigger ships we went on in the past, but that was fine with us. My wife, 20 year old son, and two 18 year old daughters do not go on cruises to sit in the cabin. Our cabin steward, Raffy, was fine. Nothing special but he got the job done. We ate breakfast and lunch every day at the windjammer. It drives me nuts when people complain about the variety. They do a great job providing food to thousands of people every day. They offer omelettes, eggs, pancakes, french toast, waffles, cereal, oatmeal, pastries, fruit, etc. every morning. What else is there for breakfast? We ate in the main dining room all 8 nights. I thought the food was better on this cruise than the Oasis and Freedom. I think the food on the smaller ships is usually better. Our servers Edmund and Yue worked hard and did a good job. I thought the entertainment was average...does not compare to the mega ships. The Royal Caribbean singers and dancers had two shows. They are talented, but the shows were not our thing. There were two comedians. One was just ok while the other one was really good. The illusionist was the highlight show...unbelievable! We were sitting in the front row and could not believe what we were seeing. The juggler was entertaining, and the a cappella group was good too. Now my gripe. My family loves cruising. We know the crew works extremely hard. What gets me are the passengers! I can’t believe how disrespectful they can be. I think the crew does a great job keeping their composure. How about saying a simple thank you to a crew member? Or maybe clean up a little after yourself. How about this...watch your kid! There were over a thousands kids on this cruise. Some parents were great, others let their kids do whatever the heck they wanted. The Solarium should be 21+ and not 16+. I did see security throw out a few young teens, but it was impossible for them to keep up. Also, some of the 16 year olds act like 8 year olds. So my gripe is not with the staff but the rude passengers. Bermuda was fantastic as usual. Nassau is not worth going to. Wow...Coco Cay was amazing. There were things to do for everyone. The lunch was fabulous. Ten times better than the old Coco Cay lunch. Coco Cay used to be an after thought, but it may have been one of our favorite stops. We will be Emerald members after our next cruise. While this cruise did not blow us away, it was fun and relaxing. The ship is clean, the staff works hard, and there is plenty to do. Just don’t let the other passengers ruin your time. We are looking forward to our next cruise. Read Less
3 Helpful Votes
Sail Date: July 2019
We were so excited about this cruise but by the end of it disappointed in so many ways and also ill. We both had to see doctors within 48 hours of leaving the ship (full blown URI's). Yep, we did the wash your hands often, use the ... Read More
We were so excited about this cruise but by the end of it disappointed in so many ways and also ill. We both had to see doctors within 48 hours of leaving the ship (full blown URI's). Yep, we did the wash your hands often, use the dispensers around the ship, don't touch elevator buttons, etc. But everywhere you went on the ship was sticky, stained carpets, the elevators at times were filthy. I saw crew members clean spilled or dropped food or drinks from the floor or tables and use the same cloth to wipe other tables. I think this is the first time I never witnessed crew members doing on purpose sanitizing and disinfection cleaning. Our cabin stewart left a lot to be desired. They never vacuumed the carpet, had to leave notes to change the bed sheets and remove a previously used urine stained bed padding. We keep our cabin very tidy and organized so it was easy for the cabin stewart to just run in change the towels, make up the bed and leave and do nothing else. We noticed the sand from the Bermuda beach day was still on the carpet on the last day. I shouldn't have to chase them down just to keep the cabin clean. We honestly don't think it was cleaned before we arrived. Proof is once we were allowed in our cabins we went in and started unpacking. I hid to two empty squeeze bottles in the cabinet to be refilled and used in the fitness center. Next day i searched for the bottles and they were gone. Tells me cabin stewart went through the cabinets after we arrived. I was not happy. Embarkation Checking in and getting on the ship went very well. We were on the ship by 12 pm. Kudos for that. The reps were using some new system which seemed to work out well. Food Not great experience for us this time. Last year we were on the Anthem and treated ourselves to the UDP which worked well for us. Wish we had done that again but we wanted to experience the Windjammer and main dining room. First off, service by everyone in the Windjammer and Sapphire Dining Room was great, fast efficient and friendly. The food in both not so much. The Windjammer Of course this time of year it was very, very crowded and at times hard to find a table. But with patience we managed. Though the Windjammer offers a very wide selection of foods it basically is the same thing everyday with small variations. My husband basically ate hamburgers and fries everyday. He's not a chicken, casserole, curry, rice person. I did find one day they served a few different side entree's and I sampled them but the chef/cook had poured sooo much salt on the food I was not able to eat it. The salad bar was right at the front as you come in and maybe it's me I just didn't have a good feeling about the openness of all the salad items so close to the door/entry. My phobia I guess. Most cruise lines usually have a more covered area/sneeze guard for certain foods. I stayed away. Main Dining Room Again, service was great, presentation of the food was great, friendly and willing to please wait staff. Problem: Basically eating the same menu with the exception of a few items added or changed every night. I kept saying to my husband let's just go, it's actually the dining experience that I enjoy so much but how many times when you look at the menu it's basically the same selections no matter how well it's being served. Finally the last two night we didn't go. And we missed a chance to say goodbye to the wait staff and a few new friends. Entertainment The ice show as always was great though it hasn't changed in quite some time. More effort could have been put into the Welcome Aboard show. It was very short with a not so funny comedian. Company of Men were pretty good. Third cruse this year so we didn't do the Love & Marriage, Karaoke, etc. shows. Saw some of them on the tv. Movies were good on deck. Can't believe they are still doing the 70's Party on the promenade. Come on. So for us the entertainment was mediocre and same ole same. Ports Bermuda was great as always. Minibus's right by the ship was so convenient. Nassau was hot, hot. Arrived at 1 pm, stayed on the ship. Perfect Day CoCo Cay was all the hype advertised. Enjoyed the whole day there. Loungers and umbrella's provided plenty available loungers, Lots to do. Great. In Summary We have been cruising since 2003 and all of the cruise lines have been changing, offering less and less and more leaving the with URI's. Not enjoying as much as we use to. The things cruise lines use to do to keep their passengers don't seem to no longer matter. So we will start to back off and do some different things. All good things come to an end. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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