1 Helpful Vote
Sail Date: October 2014
Returned today from the france and spain cruise , the organisation on this cruise was very poor as was the entertainment , i really dont want to attend a session on how to fold a napkin correctly ! there were ques just about everywhere on ... Read More
Returned today from the france and spain cruise , the organisation on this cruise was very poor as was the entertainment , i really dont want to attend a session on how to fold a napkin correctly ! there were ques just about everywhere on the ship couldn't get a seat alot of the time in the cafe's or promenade which was basically 2 shops ! The duty free shop was closed for our whole trip , though i have to say the food was excellent i really dont have any complaints of food or cleanliness as it was brilliant ! and the staff were fantastically hard working and mostly happy and helpful at all times especially in the strauss dining room food was superb and sameer ross and ervak who were our waiters were fantastic all week very professional at all times and couldn't do enough for us infact they made our cruise bearable ! if you like ques and poor entertainment then i recommend lol the ports were boring we stopped at le harve which was our last stop and it was yet another shopping centre like the last 3 stops but this time all shops were closed well most of them due to it being a bank holiday which they failed to tell us before we booked transport ! excursions were overpriced as was everything else :( Read Less
Sail Date: December 2014
This ship was a disappointment from the first step on board. The staff was uninterested and at times even rude. The ship itself was dirty, handrails and counters were sticky and stained. Guest services had old poinsettia plants, with ... Read More
This ship was a disappointment from the first step on board. The staff was uninterested and at times even rude. The ship itself was dirty, handrails and counters were sticky and stained. Guest services had old poinsettia plants, with leaves falling off. It was like no one cared. The spa staff was unfriendly. I walked in and tried to get some information and no one said anything, they just looked and me and went on working. Staff in the main dining room did their best, but the food was hopeless. Often served cold, undercooked, with poor cuts of meat. Our cabin attendant was a kind man who worked hard, but I felt he was rare on this disaster ship. It should be renovated completely. It's a mess! Most of the staff needs lessons in customer service. I would not recommend this ship to anyone. Seven nights on this cruise was too long. I've never said this about a holiday, but I couldn't wait to get off this ship. One thing I witnessed, was a man in the 5th floor promenade (ice cream counter) flirting with young girls. He was probably in his 40's and I heard one of the girls say to him, they were almost 18. Don't know his name but he was a bald Caucasian man about 5'7" and had a Russian (I think) accent. He usually wore a black baseball cap and red shirt. My daughter was with me and she thought his behavior was disgusting. I found staff to be rude over and over again. Most of them don't smile and aren't interested in being helpful. It's like a really disconnect in the training of staff. There was an exception worth mentioning though and that is "Samantha Telesford"a (I hope I have her name right). She is a gem! Personable, professional and a lovely lady, with a sense of humor. I have worked the in customer service industry and this ship falls short. Read Less
Sail Date: January 2015
We were disappointed with our cruise on the Adventure of the Seas. This was not our first cruise with Royal Caribbean and did not meet our expectations. First off, the weather was great, the arrival and getting on the ship was smooth. One ... Read More
We were disappointed with our cruise on the Adventure of the Seas. This was not our first cruise with Royal Caribbean and did not meet our expectations. First off, the weather was great, the arrival and getting on the ship was smooth. One of the advantages of cruising with RC is that when you move up the ladder with several cruises is that you gain preferred access on the sailing date. However, there were a few items of that we were disappointed with on the cruise. First off, our stateroom attendant was below average, the best example of this was we ran out of shampoo one morning while my wife was showering, not a way for us to start the day. On the first port day, room service was an hour late, and for those with excursions, well it was a rush to make the trip. That evening, we had requested a table for two, and we were seated at a table for 8. I that evening reminded the steward of our request and was told that it would be taken care of. The next evening we were once again at the same table when I spoke to the same supervisor he did not remember me. Finally, the next night we were seated at a table for two and I guess punished as it was right in front of the servers station. On a number of occasions, the activities staff was late and unprepared. The discounts that are provided electronically were not correct, we had to check with the Guest Relations desk a number of times to correct our bill, and they did not speak English and finally just gave up on some of our discounts. There was to be an on board barb-a-que on our last sea day, we were told it would be at noon, when we checked it was move to 12:30, at 2:30 we gave up and ate in the WindJammer. On other RC ships we have purchased soda packages, however on this ship they did not have the automatic dispenses as on other ships and people would have to wait in line at one of the extremely busy bars for a refill. We noticed that there were not as may passengers with drink cups as there had been on other ships. Disembarking this ship was a mess, the staff did not communicate to the passengers, we were in the hall, back in the waiting area, in the hall, some people were heard to say they'd never cruise with RC again. They do this every week, you would think this was one thing they could get right. Read Less
Sail Date: January 2015
This was our first ever cruise. My husband, myself and my two boys, aged 11 and 8 had a good experience. I would rate it a 7 out of 10 overall. We travelled 12 hrs to Puerto Rico, and the kids were great. As we were told by many seasoned ... Read More
This was our first ever cruise. My husband, myself and my two boys, aged 11 and 8 had a good experience. I would rate it a 7 out of 10 overall. We travelled 12 hrs to Puerto Rico, and the kids were great. As we were told by many seasoned cruisers, we immediately checked in and went to register the kids for the Kids' Club. Then we tried to get something to eat. Unfortunately, everything was closing for the muster drill and we had to wait even longer to get anything. It was very frustrating as it was a solid hour before the drill and we were tired and hungry. On the Kid's Club...we registered the kids immediately upon our arrival, returned for the evening 'Open House', and still got no information on how/when/where the activities run. When my hubby went to drop the kids the following day, he was told they were 'closed'...??? We had an interior cabin, which worked well for the four of us. There were a couple of minor issues with the room as a result of the age of the ship, and general wear-and-tear. We had a crewman come look at the problems which included a broken hinge on the door cabinet on the fridge, the fridge wasn't cool, and some issues with the drawers not functioning properly. The housekeeping was good and Lyn was very kind but the bathroom was never really 'fresh smelling', which was a little disappointing. Our waiter at the dinner table was a big disappointment. I have to say I found his demeanor slightly offensive. He was oppinionated about what we chose to order for dinner, and seemed not overly interested in our needs. He then explained how he would like us to give him a perfect review, and the following evening at dinner, he was absent most of the time. There were a few empty tables in his area, but I was continually looking for him. He wasn't around. We sat with empty plates in front of us for about 10 minutes, with no one in sight to clear them. He really didn't seem to care at all about our dining experience! The a la carte offered very good food, the buffet was so-so. The fruit was awful (some canned-believe it or not!) but there was lots of food selection. On our final night, the only evening we used the kid's club, my hsuband and I went into the upper lounge with drinks, intending to maybe order another. We were there for about 15 minutes, and no one came to offer us a refill. There was only one other group in the lounge at the time, and they got refills...???? Because of these issues, and maybe because my expectations were high, since we've had SO many people rave about RC, I must say I was a little disappointed in the service/experience we had. The boys absolutely LOVED it, shore excursions included, and look forward to cruising again. As for me anf my husband, we were ready to get off and it'll be a while before we cruise again. Btw, none of us experienced any seasickness, so that doesn't factor in my review at all. Good cruise, yes. Great, no. Read Less
Sail Date: January 2015
I was originally excited to try Royal Caribbean again as it has been about 6 years since I sailed Royal. I remember the food being spectacular and the shows fun. This time was a huge disappointment! Let me start from the beginning. We ... Read More
I was originally excited to try Royal Caribbean again as it has been about 6 years since I sailed Royal. I remember the food being spectacular and the shows fun. This time was a huge disappointment! Let me start from the beginning. We arrived in San Juan (a party of 6) the day prior and stayed at the Sheraton Puerto Rico. This was a nice hotel and you can practically walk to the port it is so close! Embarkation was a breeze and we were on the ship within 30 minutes of arrival. Cabins were ready by 2pm so we didnt have to wait long to go to our cabin. Our cabin steward Jove was AWESOME! So friendly and the room was always refreshed. I was a little nervous about some comments about the cleanliness of the ship but I found it to be very clean and while some furniture looked a little worn it was more than acceptable. If fact, we all felt that the beds were extremely comfortable and my back is very finicky! The cruise itself was disappointing. The shows were non-existent. There were no production shows and the evening's entertainment was no better than what we were getting in any of the lounges. The ice skating show was nice but they repeated that during the cruise. The casino, however, was paying off like crazy! Many of our group came out ahead for the week! I would say that at least 3/4 of the passengers were Spanish speaking guests. Nothing against that but I wasn't prepared for almost all activities to be in Spanish only (including trivia). There were a few in English but if the majority of the people at the activity were Spanish speaking the event was in Spanish with some translations thrown in. The Activities staff did not impress me...with the exception of 1 staff member. Her name was Xixi. She was just adorable and did trivia a few times. So very nice and was clearly having the time of her life! Even the Love and Marriage game show was separated into Spanish speaking and English speaking shows. The English speaking show probably only had 80 people in whole theatre. The interesting thing was the majority of people on the cruise were a group of girls celebrating their Quincinera so it was neat to see the girls all dressed up in the pretty gowns. The food was not impressive. Very bland and even the Windjammer was the same food repeated throughout the cruise. Our waiter Mehmet was awesome! Again he did the best he could and accommodated our needs (we had several with food allergies) like a champ! The bar service was a joke! I went to the Duck and Dog and ordered a Vodka/Cranberry and had to wait because they didn't have any cranberry juice. What bar doesn't keep cranberry juice? Also tried ordering one of their signature drinks, the Toasted Cherry Sangria, when they brought it out they said they were out of cherries so they muddled strawberries and mixed it with Toasted Cherry Vodka...yuck! Tasted like cough syrup! The ports were nice (St. Kitts, St. Thomas, Curacao and Aruba) but some of the excursions were very rushed. The best excursion was in St. Kitts to the plantation and Rum tasting! Very nice and informative! Embarkation was another cluster! Had to wait 45 minutes - 1 hour delay in calling numbers as they had too many people on the gangway. It took forever! All in all...I don't think I will be sailing Royal again for some time. I will stick with Princess and Disney. Read Less
Sail Date: February 2015
I read several poor reviews before booking this cruise. I thought the reviewers were being overly harsh, but they weren't. My husband and I have had several wonderful cruises. This cruise was not one of them. The food in the ... Read More
I read several poor reviews before booking this cruise. I thought the reviewers were being overly harsh, but they weren't. My husband and I have had several wonderful cruises. This cruise was not one of them. The food in the Windjammer Café was bland and monotonous. It was open limited hours. After 9:30 at night the only place to get food was in the Royal Promenade Cafe, which served the same sandwiches and desserts every single day, unless they were out of something. There were long lines at this Café. The entertainment was basically non-existent, other than a nice ice show, one guest singer and the Beatles Maniacs show. The same movies were shown over and over. "Think Like A Man, Too" was shown at least a dozen times. We were very bored throughout the cruise. If you have ever been on a Princess or Norwegian cruise, you will be disappointed with Royal Caribbean. Read Less
Sail Date: April 2015
We are frequent cruisers and this was our first trip on Adventure of the Seas. We have always cruised Carnival - not just for the lower fares - but because of the staff & service. Starting out, Old San Juan is just beautiful and it ... Read More
We are frequent cruisers and this was our first trip on Adventure of the Seas. We have always cruised Carnival - not just for the lower fares - but because of the staff & service. Starting out, Old San Juan is just beautiful and it was our 3rd trip to the city. Spend time getting to know old San Juan - tucked away on side streets are wonderful restaurants and shops. We stayed at the Sheraton Old San Juan for two nights - rooms were fine and staff were friendly. Certainly convenient to the Carnival cruise lines and just a short 15 minute taxi ride to the Pan American terminal where Royal is based. Getting on the ship was fairly hassle free - we arrived by 11:30 AM at the terminal (though they told our 8th floor not to arrive until 2 PM - we still got on the ship this early and avoided the major crowd.) Our first encounter at the Poolside Bar was rude and not very helpful. He maintained this attitude for the entire cruise - not just to us -but to other guests that I witnessed. Shame on him. Eight of us traveled as a family - we booked "inside" rooms - our first time. I probably will not choose to book an inside room again just because it's very disorienting with no light, etc. Others tell me it's helpful to put the TV on the ship's webcam channel and it will light your cabin as daylight approaches. Rooms are very small - but we didn't experience any ship movement which I was grateful for! The cabin was kept clean - we only received 2 towel animals (they might have been the same animal now that I think about it!). I overheard other guests "complaining" about this lack of detail but I really didn't think twice about it. The Windjammer buffet food is fine - no different than Carnival's food. However the main dining room evening food was far superior to Carnival's. (Though it wouldn't entice me back on Royal). The staff in the Mozart room work very hard and are over the top eager to please you to get that extra gratuity. Go to breakfast in the Vidali (sp.?) dining room - it's worth sitting down and having breakfast served to avoid the bumping & bustle of the food buffet lines in the Windjammer. Service was great in the dining room for breakfast. We didn't go to any shows - we had heard they were just mediocre. Ports were fine - we've been to most before except for Aruba and Curacao. Worth visiting. We booked all of our excursions through Royal. My biggest recommendation is to AVOID THE SUNSET COCKTAIL CRUISE IN ARUBA - it's not worth your time or money. They claimed it's barefoot elegant - whatever that means. The Captain was abrupt and not friendly at all. The cocktails were horrible - SUPER sweet stuff mixed with watered down alcohol. They ran out of most of the drinks half way through. The bathrooms were flooded - gross!!! Noone talked during the cruise - telling us what we were looking at - they even took the catamaran back to dock well before sunset. I didn't mind because we couldn't wait to get off of the boat! Disembarking was a nightmare - totally unorganized and chaos. Royal should take a look at how this is run (two US Custom agents to process over 3,000 people!) Seriously!!! Overall - a very negative review on my behalf. We travel extensively and most all of my feedback is positive. I could find very little positive to say about this Cruise line - sorry! Read Less
2 Helpful Votes
Sail Date: May 2015
This was my 4th cruise with Royal Caribbean and I must say it was a HORRIBLE experience!! The group that I went with was my family and it was 10 (age range 12-67) of us boarding the Adventures of the Sea in San Juan, PR. I should have ... Read More
This was my 4th cruise with Royal Caribbean and I must say it was a HORRIBLE experience!! The group that I went with was my family and it was 10 (age range 12-67) of us boarding the Adventures of the Sea in San Juan, PR. I should have known that the cruise may not be great from the moment we boarded the ship. As soon as we boarded the ship we were greeted with an AWEFUL smell in the hallway areas by the stairs. The smell was of a mildew nature. Luckily the smell eventually went away however; it continued to resurface at sporadic times throughout the trip. Our group of 10 had a total of 5 rooms and the rooms were divided between the port side and ocean side. 3 rooms were on the port side the 2 on the ocean side (which were located on the 7th and 8th floor) and the ocean side rooms had the worst smell one could ever imagine. The smell was very similar to raw sewage. The smell continued for them for the duration of the trip. Complaints were made to customer service and they had housekeeping clean the carpet as a means of refreshing the room. The smell went a way for a few hours but it resurfaced. The smell was so nauseating that I felt the need to vomit every time I came in contact with the smell. I was fortunate it was not my room however; it did belong to someone in our group. As I stated in the beginning, this was my 4th cruise with RC and by far my worst. The customer service staff at the help desk and phone was not very helpful and most lacked the knowledge and skillset to perform their job duties at a minimal level. I think some of them along with the staff taking room service orders should either have a position where they have no contact with customers or rethink their career choice. If you’re not able to talk to people then you should be re-trained or find a job more suitable for their non-customer services skillset. We even heard staffing stating that they don’t care about the customers or their complaints. REALLY!!! You say this while I’m within ear range of hear you!! The food was also bad, especially in the Windjammer. Most of the time it was cold and the taste was very bad. The only food that was "ok" was the restaurant Giovanni's and the “my time dining”. The entertainment was also an epic fail. Whomever, the cruise director is for the ship should maybe take time out to visit Allure or Oasis of the Sea to get MUCH better ideas for entertainment. The shows were awful and I decided I didn’t want to see any after attending 2. On prior trips I had seen all the shows because they were fantastic and also participated in other events throughout the trip. If anyone is thinking about taking this ship I would not recommend this ship at all!! The smell, food, entertainment, and customer service is horrible. I hope my recent trip from May 16, 2015 and reviews help people make the best decision for their vacation choices. FYI… I also expressed my concerns and dissatisfaction to Royal Caribbean via email and have yet to hear back from them. If it wasn’t for the fact that I had never been to the designated stops I would of never of went on this ship. Read Less
Sail Date: July 2015
We had the Royal Suite onboard this ship that was recently refurbished, this is the most expensive room on the boat and comes with some perks. First-the check in was a nightmare, if you didnt have a suite you were in a line with 500 ... Read More
We had the Royal Suite onboard this ship that was recently refurbished, this is the most expensive room on the boat and comes with some perks. First-the check in was a nightmare, if you didnt have a suite you were in a line with 500 people carrying your bags waiting for hours. Mini bar was dirty in our room (left over hard boiled eggs and opened water bottles). Johnny rockets service was horrible, the food was DISGUSTING. We have been on Oasis and Allure and this ship lacked big time! The coke machines other RCCL ships have are missing here, yet they still sell the high tech soda cups, what a dissapointment. Concierage lounge - free drinks and hot dogs, fried shrimp, and cheese every night. Horrible food and variety Automatic curtains didnt work in room and the tub on our balcony was 20 years old. The water pressure was so bad it took 60 minutes to fill the tub! Dining room food--imagine college dorm/hosiptal cafeteria because thats what they serve. Pros-Breakfast for suites was great, buffet for dinner was better then dining room the one night we went, dining room service was above average. The show was great - Ron Lucas was one of the best shows we have ever seen! Read Less
Sail Date: July 2015
We travel a lot on several cruise lines but I have to say this cruise line was the worst we have dealt with. First the very first day in port we were lead to our shore excursion far from the ship only to be told that the tour had been ... Read More
We travel a lot on several cruise lines but I have to say this cruise line was the worst we have dealt with. First the very first day in port we were lead to our shore excursion far from the ship only to be told that the tour had been canceled and they knew about it for weeks prior to the cruise. When we went back to the ship for a refund we were given a run around with the ship saying they knew nothing of the tour being canceled until all 30 of us showed up wanting refunds. Also when in another port on a tour a guy came up to where we were swimming and started selling drugs to the people on our boat. The captain and tour guys knew the guy and saw him dealing the drugs and said nothing. When we got back to the ship getting on was so crazy we lost the people who bought the drugs so we could not point them out to security(who rushed everyone through). When we finally did make a report to security it was as if we were wasting their time. If you buy the drink package be ready for the bartenders to stare you down as they watch every move you make just waiting for the sign to cut you off. Also if you are given gift certificates from family members as a way to help pay make sure you call and redeem them at least 3 weeks before you sail otherwise you lose that money as we did. The islands and sea were wonderful but as far as this cruise line I do not recommend them as a first choice. Read Less
Sail Date: August 2015
I have been on five total cruises, the last two with Royal Caribbean and the rest with NCL or Princess. I was super impressed with our last cruise on Royal Caribbean's Freedom of the Seas, so I was shocked when I got on the Adventure ... Read More
I have been on five total cruises, the last two with Royal Caribbean and the rest with NCL or Princess. I was super impressed with our last cruise on Royal Caribbean's Freedom of the Seas, so I was shocked when I got on the Adventure and saw that it was in utter disrepair. My husband and I went with a group of 8 friends; four of them we had convinced to come with us on their first cruise as we promised it would be the best bang for their vacation buck. Now, I will say that overall we still had a great time as we aren't a group of people who are going to look for reasons to be upset and mopey...but the ship was pretty dated and beat up. From small things like the elevator buttons being broken or missing altogether up to our room smelling musty and having mildew in the shower. I don't want to drone on about all the things that were "wrong", but suffice it to say that just about every single thing on this ship evoked the feeling of, "Well, I guess they just phoned it in on that one". Many of the activities were planned at such times that it was not an easy feat to get to them plus dinner if you had either the 6 or 8:30 reserved dining time which was also annoying. Having five ports of call was amazing and we thoroughly enjoyed that, so that's a plus! But, spending the same amount of money on this ship when other ships that are WAY nicer are the same price is also quite frustrating. The embarkation and disembarkation processes went well and the staff at the reserved dining times were kind. However, overall it seemed like all the crew on this ship were people who might not quite cut it on other ships doing the job they were doing. I found it odd how the customer service was just a touch off. Nothing super glaring or rude, but simple gestures like saying hello or letting a passenger pass first in a hallway rather than charging ahead and making the passenger wait. I realize that might sound like I'm saying that everyone should bow to the passengers every whim...but in reality if I were walking through a supermarket and was crossing paths with a staff member, they would stop and let me go ahead first... it's just customer service 101. It didn't ruin my trip or make me angry, it just illustrates the point that the customer service was a hair off and a little disorienting. So, overall I would definitely not recommend this ship to anyone and I will not be traveling on it again myself. I won't go as far as to claim that Royal Caribbean is going downhill, but I have contacted them regarding this experience and hope they reply in some helpful way to keep me coming back since myself and my friends have had nice experiences with them in the past. Read Less
Sail Date: August 2015
This was by far the worst. A/C didn't work or didn't work well (except for stateroom) common areas were extremely warm. Windjammer food was tasteless, and no variety at all. Didn't even have bagels! Elevator buttons not ... Read More
This was by far the worst. A/C didn't work or didn't work well (except for stateroom) common areas were extremely warm. Windjammer food was tasteless, and no variety at all. Didn't even have bagels! Elevator buttons not working, lights out, mold on ceilings etc. etc. Stateroom was ok except that the during showers the bathroom floor flooded. Had the premium bev. pkg. and was surprised that after dinner I couldn't get a $2.50 espresso, but I could get an $11.00 martini. Disembarkation took over 2 hours and customs took about an hour, barely made our flight. Cigarette smoke was all over casino area, around pool etc. Read Less
1 Helpful Vote
Sail Date: September 2015
I expected a lot of activities going on all the time since the ship is so big, yet the majority of the floors are for cabins, leaving not a ton of public space for the 6,000+ passengers onboard. Buffet, shows, pool, jacuzzi, everything is ... Read More
I expected a lot of activities going on all the time since the ship is so big, yet the majority of the floors are for cabins, leaving not a ton of public space for the 6,000+ passengers onboard. Buffet, shows, pool, jacuzzi, everything is jam packed of people. There's a line to get breakfast in the morning and to do any of the activities (wave rider, rock climbing wall, zipline, ect). Each port is flooded with fellow cruisers amounting to a small town leading to crowded sightseeing and more lines to wait in. Not my kind of vacation and definitely not relaxing. I won't be back on a big ship again. Read Less
Sail Date: November 2015
My very first cruise was on Royal Caribbean's Song of America in 1982. At the time most everything was included except shore excursions and gratuities. Sodas, beer, wine and a special drink of the day were all included. The ... Read More
My very first cruise was on Royal Caribbean's Song of America in 1982. At the time most everything was included except shore excursions and gratuities. Sodas, beer, wine and a special drink of the day were all included. The entertainment, food and service was phenomenal. The ship was busy at night with the crew ensuring everything was spotless. Fast forward to 2015. Upon booking our cruise, we were to receive a $200 room credit which took several hours and trips to guest services to finally receive. Prior to our cruise, I added internet service to my shopping cart on the RCCL website to take advantage of their buy one, get another device at 50% discount. It added two full price packages to my shopping cart. I picked up the phone prior to checking out and called RCCL. After 5-10 minutes of being on hold, I was told the discount would be added as a room credit. This also did not appear in my account. It took 4 requests and 3 trips to guest services to get the credit (last day of cruise). The prime entertainment on the ship wasn't anywhere near the Las Vegas Extravaganza of our first cruise. It was a singer/comedian that had once been an opener for Julio Iglesias. On my first cruise you could order the Lobster and Filet Minion to make your own Surf and Turf. (all included) On this cruise it would have cost you an extra $40+ in the main dining room. The service overall in the dining room, and our room steward was exceptional by todays standards but would be considered poor in days past. Sad to see luxury cruises going the way of airlines. My wife and I both had the Ultimate Beverage Packages. Average wait for a drink at the bars around the pool was 35 minutes. Longest was 45 and that was to get my Coke cup filled. Our package allowed selecting any wine up to $12 per glass. The selection was horrible. The wines on the list are available in Houston for under $12/bottle. They had a few good wines on their wine list that could only be purchased by the bottle but you only got a 20% discount if you had a beverage package that included wine. (Opus 1 Cabernet $249 as an example) I tried using one of the wait staff on the pool deck to get a beverage for my wife. This again took 35 minutes. I noticed 6 waiters standing poolside watching the "Belly Flop contest) which probably impacted the turnaround time on my order. I took this cruise wanting to relax and have a good time, free from worrying about day to day issues that arise. It seemed like I had more issues on the ship than I usually have at home. Another example was the crew "refurbishing" our balcony during the cruise. Upon arrival there was a sign on the door to the balcony saying "wet paint" do not use. I asked the room steward about it ad he said they were prepping and painting the deck in our area and that it was ok to use if we were careful. On the 4th day of our cruise we came back to our room at 3pm in the afternoon planning to clean up and meet our friends for cocktails at 4:30pm. Upon opening the door to our room there were two men with respirators working on the balcony. The table and chairs from the balcony were upside down on our bed. The room was pungent with fumes from the paint. I went to guest services and was told the room would be available in about an hour. To be fair to Royal Caribbean, this is a trend happening in the cruising industry. I have found that the ala carte approach to cruising, while it appears less expensive, actually costs about the same as all inclusive ships like Regent, Crystal, Seaborne, etc. With the all inclusive you have nothing to worry about and no monetary decisions to make. In addition the service seemed much better when there is a "no tipping" policy on the all inclusive lines. We were charged $12.95 Per person per day for Gratuity (added to our room bill). This is in addition to the 18% added to most bills for purchases on board. When you ordered a beverage, you had to wait for the computerized bill to be entered and printed even for the $0.00 charge. It had a line to add an additional gratuity prior to signing. After waiting 35 minutes for a drink at the pool bar I was tempted to put -$2.00 as a tip and a note to put the credit on my room. How does charging everyone the same amount and adding it to the room bill reward individuals who have provided great service? I am just glad that I had a chance to experience a few real luxury cruises before they are gone forever. Read Less
Sail Date: November 2015
Since this was my 5th cruise and all I'd ever cruised was Carnival, I thought I'd spend a bit more to experience a bit more elegance. Also, was celebrating my husband's & my birthdays and our daughter's & ... Read More
Since this was my 5th cruise and all I'd ever cruised was Carnival, I thought I'd spend a bit more to experience a bit more elegance. Also, was celebrating my husband's & my birthdays and our daughter's & son-in-law's anniversary. BIG MISTAKE. First of all: 2 twin metal cots made up the "king" bed in our balcony cabin, with thin, poor quality mattresses and pillows! SERIOUSLY?!?! We could literally feel the metal in the center of the bed! Windjammer food was poor quality, with many items repeated frequently. Tasteless desserts. Dining room was a little better, except for breakfast, where 3 tater tots (yes, in the formal dining room) were served on the plate with almost the same poor quality including powdered eggs, even in "custom" omelets). (Nothing like the made-to-order formal dining room experience on Carnival!) No separate pizza or hamburger, hot dog (best ever!) & fries stations like Carnival; those are served in Windjammer and are very poor quality. You can, however, PAY extra to get great food and service at the ship's Johnny Rockets. We really missed Carnival's great ice cream/yogurt stations everywhere on board, too; A of the Seas only had 1 tiny frozen yogurt station, which was almost always closed or had partially melted product! On that same deck, the only employees ever in sight were a few at the bar at deck's far end, and, while trying to watch a movie on 2 separate nights, the pool continually overflowed during rough seas, flooding the entire area around us; very hazardous, yet NO employee monitored situation. Music and entertainment was poor to average throughout the ship. Mystery dinner theatre play was adorable, but the otherwise tasty tiramisu had ice in it! Also, there was an obvious issue with food prep; servers hovered in front of kitchen area; conversations between them and the chefs there; half the room was served while the other half waited a very long time for main course. Ship stores carried very limited merchandise except the endless rip-off watches and bracelets; Macy's/other retailers' sales beat them any day! Food on that deck was poor quality, also. Narrow halls on cabin deck were constantly littered with service carts and equipment -- like an obstacle course! Paid for internet, but had almost no service the entire last day at sea! No help there either. But I think the biggest disappointment was the big change in taxi & other port services. They've unionized now, and rates are much higher. In St. Thomas, I asked the taxi driver to take us to Magens Bay. The route he took us looked unfamiliar to me; sure enough, he took us to a much less attractive beach in a poor area. When I reminded him we wanted Magens Bay, he took us there and did not charge us more. Snorkeling there, however, was not as good as in the past; perhaps because I had gone there via catamaran previously. I had planned a return visit to the beach at Anse Chastanet in St. Lucia, but the "co-op" rep discouraged us, saying it was too far away; the charge was also much higher at $55/person than a few years ago. We took their suggestion to go, instead, to Pigeon Beach. HORRIBLE. Cheap plastic strip lounge chairs & umbrella (average price: $20/pair) lined up side by side all along water's edge and, worst of all, day-long harrassment by islanders repeatedly walking the beach in front of us selling everything imaginable, including watered-down rum in coconuts, jewelry, LEG RUBS, lemonade & water, etc. (Some reported they were also offered marijuana and sex.) Water, even quite a distance out and around between the rocks in cove, was murky; terrible snorkeling. FYI, if you want freestyle dining, upon boarding the ship, if you go see the Maitre'd, as I did when told to do so, they will "try" but will not change you over to anytime/free style dining. Read Less
Sail Date: December 2015
We just finished out tenth cruise (2nd on RC) aboard the Adventure of the Seas. She is a tired old ship that is in need of rest. This was not what I am used to on cruises. Her windows in the Wind Jammer restaurant were so dirty they made ... Read More
We just finished out tenth cruise (2nd on RC) aboard the Adventure of the Seas. She is a tired old ship that is in need of rest. This was not what I am used to on cruises. Her windows in the Wind Jammer restaurant were so dirty they made it hard to look through. Windows had apparently been replaced and had sealer smeared all over them. I will have to give Royal credit for good staffing. Out room steward was as good as they get and very friendly and helpful. The first two days we had no hot water and another guest we talked to had five days of overflowing toilets that the crew could not stop. Breakfast was the worst of our meals. It did not make any difference if you ordered omelets of just eggs they tasted like artificial eggs. The bacon was always limp and not crisp regardless of how it was ordered. Very little change in food served every day during lunch at the Wind Jammer. Also there was very few choices on the main dinning room menu. If not for our very good waiter (Warren) and our excellent assistant waiter (Alex) we would have probably have given up on the main dinning room but they made it worth attending. I think that twice is enough Royal, we'll be trying other lines in the future. Read Less
1 Helpful Vote
Sail Date: December 2015
We have been on over 25 cruises, half of those on Carnival mainly because of my children, they were great. The other 10 or so have been on all the others. This was our 2nd on RC. First one was not overly impressed, but had to give them ... Read More
We have been on over 25 cruises, half of those on Carnival mainly because of my children, they were great. The other 10 or so have been on all the others. This was our 2nd on RC. First one was not overly impressed, but had to give them another shot My wife and I are searching for a new, little more adult cruise line now that the kids are on to college. I use to tell people I could cruise around in circles and have a great time until I got onto a Royal Caribbean boat. 2.5 hours in line to get on the ship. The food is awful. Ok the first day ,but the exact same breakfast / lunch every single day. The orange juice is tang or worse. The dinners were no better, never the way you wanted it prepared when it comes to steak. Absolutely understaffed to the point that my wife's and I dirty plates sat in front of us literally for an hour while waiting on dessert. Not the fault of the waiter and asst. because they were running as fast as they could and just could not keep up as they had to handle everything including all drinks. RC is just expecting to much out of their staff, more profits I assume. This includes the specialty restaurant, the hostess was running back and forth to our table for our waters, bread, drinks while she was trying to seat other guests. Food there was sub par at specialty restaurant , cancelled the other 3 nights we had booked there. Be ready 18% gratuity on all drinks. 2 regular rum punches at the pool cost us $25 with tip. $8 to eat a hamburger at Johnny Rockets. Only other choice for hamburger or hot dog was dried up in a tin at the lunch buffet. Wife like to have a drink and movies under the stars.They played the same 2 movies the entire week. Tomorrowland and Alaho. Unbelievable!! Room service very much lacks selection exact same as buffet and breakfast dining in main dining room was the exact same food as the buffet. We are beach people, grabbed cabs to the beaches. Orient beach on St Marteen is cool. But save your self some money on therapy, don't go to the nude side. No one under 70. Ship layout is cool but dated, shows typical. Staff was nice. Islands were fantastic We will continue to search for our next go to cruise line, but no way it will be RC. Read Less
4 Helpful Votes
Sail Date: January 2016
Traveled with 5 other couples who were celebrating a 25th anniversary or turning 50. A mix of experienced cruisers, and newbies (me 2nd cruise). Ship: the layout, organization, amenities, and choices on the Adventure of the Seas was ... Read More
Traveled with 5 other couples who were celebrating a 25th anniversary or turning 50. A mix of experienced cruisers, and newbies (me 2nd cruise). Ship: the layout, organization, amenities, and choices on the Adventure of the Seas was awesome. I would sail this class of ship again for sure. Activities: normally, I'll bet the choices of mid to large venue offerings would have been better i.e. movie choice inside vs Royal production or headliner. However, our cruise had 400-500 drag queens that normally took one of the large or mid-size (ice rink/screening room seating 400-500) every evening. This also included some of the lounges as well. While the impact was minimal early in the week, by Tuesday it became obvious and the impact grew. The trip was far from ruined, but because of the type and size of the group if they wanted to overwhelm a venue they did. Entertainment: the headliners were from Vegas and actually quite good. I cannot comment on the Royal large venue entertainers as I mentioned above there were fewer shows and I chose headliners vs Royal. Service: this was the biggest disappointment for sure. The 'common area' service was non-existent and I must say, atrocious. The pool deck, large venue, or lounge if you wanted a drink, towel, etc you were getting up to get it. While I'm not pretentious, my first cruise on Princess I was asked consistently if I needed anything. In general, this ship seemed to be having a crew issue (possibly an illness outbreak the previous week? based on the late start of boarding - including consecutive cruisers who were asked to leave the ship and RCI loyalty cruisers who had to wait according to several conversations during the cruise). The bar tenders were extremely deliberate - or just plain slow! Even cash tipping up front didn't seem to make much of a difference. Cabin: as expected and satisfied. I will say it was loud - it is one of the few adjoining room options on the ship. We could hear every word and other things 'wink wink' from our neighbors at all hours. Fitness: the walking/running course is in a very populated pool deck. Better get up ral early (5 am), or you will be slaloming children, old couples, and fat people like me. It will be impossible to keep a scheduled pace otherwise. Summary: While I really liked the class of ship, the service experience will most likely prevent my wife and I from sailing this ship again. I understand it is going for a major renovation in May 2016. Maybe a completely new staff will make a difference in the future? Read Less
7 Helpful Votes
Sail Date: January 2016
I've been on several cruises in the past, over multiple cruise lines, and I was very surprised at how unhappy I was with Royal Caribbean's Adventure of the Seas. First let me start off by saying that we always cruise with the ... Read More
I've been on several cruises in the past, over multiple cruise lines, and I was very surprised at how unhappy I was with Royal Caribbean's Adventure of the Seas. First let me start off by saying that we always cruise with the same group organized by a travel agent. We don't get to choose our boat or cruise line. We buy into the cruise for the group. After cruising 4 years in a row we were ready to take a break until the travel agent announced that this year's cruise was with Royal Caribbean's Adventure of the Seas which got us excited enough to buy tickets. We expected the trip to be a major improvement over Carnival, whom we actually loved cruising with, but just isn't known for luxury. Simply put: The change of ship and line sold us on another cruise with the group. I'll start out with the good. The ship itself did not disappoint. It was gorgeous. We loved the Promenade where we spent having late-night pizza and sandwiches after dancing at the fantastic Jester's dance club every night. It felt like a real European street, and was a great place to people watch. The theatre venues were incredible. The main theatre was broadway-sized and there is an ice-rink theatre too! The amenities on board were top-of-the-line. The hot tubs were large (though not hot enough) the lounge chairs were plentiful, and the Solarium area (Adults only quiet pool area) was divine and gorgeous. The pools were too cold for me, but I didn't have much time to swim anyway, unfortunately. That's about it though, when it comes to the good. The staff? They were rude, unhappy and often unhelpful. On no less than 4 occasions I witnessed 4 different staff members drop the "F" word, at least twice directed at customers behind their back. Bartenders were extremely slow and lacked interest in filling orders. On one occasion, I approached the bar for a drink. Another gentleman had been waiting before me and when the bartender asked what I'd like I indicated that the other gentleman was waiting first. That got me a dirty look and the other gentleman a drink, and the bartender proceeded to ignore me for almost 10 minutes and then when I finally got his attention again, he chastised me for not telling him what I wanted when he asked. Another bartender broke my pre-paid soda cup and then told me I'd have to pay $10 to replace it. Overall, nobody was happy to be working on this ship, except maybe Joseph, our room steward. He was always nice and seemed happy to see us. Another major issue I had was more with Royal Caribbean International's business practices than anything else. I do not blame the regular boat staff for this as they are following orders: High-pressure up-selling is quite rampant on the ship. Everywhere you turn someone is harassing you to spend money on jewelry, shoe inserts, spa products, more cruises, excursions and more. As a businessperson, I completely understand the need to up-sell. Royal Caribbean is doing it all wrong. On the way into our massage appointment, which we'd already spent $400 on, we were assailed by a fast-talking "physio" who spent 20 minutes analyzing our footprint and telling us we each needed to drop $200 on insoles for our shoes, even when I called him on the scam artist tactics of a physical evaluation performed differently before and after. After our (very good, by the way) relaxing spa treatments, our therapists cornered us in the treatment room before we could leave, telling us we NEED to buy $100 facial and muscle creams. No thank you. One of the more surprising flaws we found on Royal Caribbean was that the part of the Cruise Director (Mercedes) was replaced by a saleswoman. On every other cruise, our cruise director was a fun, outgoing, charismatic person who's job was to engage everyone on the cruise in fun activities, MC certain events, and communicate announcements over the PA system. Mercedes was none of that, and mostly, I don't blame her. While she could have been a little more charismatic, the problem was is her sole purpose seemed to be to get us to the sale events, book another cruise, book an excursion or to tell us about our very special "VIP" shopping cards that are good for each port. Not once did I see her in person, or hear of any fun activities on board the ship. Some other things I will touch on, simply to make my review complete: Food: While it wasn't bad, we were disappointed in the food. Carnival has much better food, and that's embarrassing. This is the only reason I bring it up. Carnival, who we actually liked cruising with, has a reputation of being a lower-class cruise line, and for them to one-up Royal Caribbean on cuisine is just wrong. The buffet was the same exact food everyday, with different sauce on everything. The dining room, while one of the most gorgeous we've ever seen, offered food that was just shy of impressive. It was tasty, and I give it credit for that, but we've always been wowed with Carnival's offerings in the dining room and I just think that's embarrassing. Rooms: The rooms were dated, but very comfortable. While it's clear that the ship had been renovated more recently in all of the public areas, the staterooms were quite old, but in great shape. The beds were acceptable, despite being able to feel the springs in the mattresses (I have never slept on a cruise ship bed, where this wasn't the case.) The spa and gym were spectacular. Read Less
5 Helpful Votes
Sail Date: January 2016
My in-laws were looking for an affordable way to celebrate their 50th with their children and their spouses. 14 of us in all. For over a year we planned, saved, e-mailed and planned some more. We settled on a winter cruise to the ... Read More
My in-laws were looking for an affordable way to celebrate their 50th with their children and their spouses. 14 of us in all. For over a year we planned, saved, e-mailed and planned some more. We settled on a winter cruise to the Caribbean. What could be better than the Caribbean in late January? We made it to the ship with little trouble and were even able to spend some time in Old San Juan before leaving port. From this point the journey takes a turn for the worse. On day one we had no soap or shampoo in our bathroom. No big deal, let the folks at the desk know and we will be good to go. It's hot, what could possibly be better than an ice cream cone? I race up to the 11th floor with childish anticipation. The machine is locked up. No sign, no set schedule just locked. Oh well, maybe later. We head to the deck for a look around and I almost take a spill on a loose stair tread. Can you say LAW SUIT. Later on that evening we meet for dinner with the whole group. I understand that 14 people is a large group to try and accommodate but after multiple attempts to communicate with Royal Caribbean we thought they would have it figured out. No such luck, we were scattered all over the dinning room and at different times. Wait in yet another line to see if we can get it straightened out. No luck, maybe tomorrow night. As we head to the show we are confronted with the omnipresent drink salesman. No big deal, we have cruised before and know the drill only Royal plays the game a bit differently. They have levels of drink offerings all in an effort to get more money out of you. After several minutes of negotiations with a nice man who doesn't speak English I walked away with a fancy drink mug and what I hoped would be a reasonable charge on my bill. They are happy to give you a mug but good luck getting them to put anything in it. Back to room to relax and settle in for some TV. NOPE, the remote won't work. No worries I will call the front desk and get some new batteries. NO ANSWER. Head to the in-laws place..... At about 2:00am I hear water running. Running water on a boat is NOT something you want to hear. I walked blurry eyed to the bathroom to find the toilet running over and onto the carpet. NASTY!! That would explain the 24/7 toilet channel and PA announcement telling all of us not to put anything down the toilet. At this point I am wondering if anything on the ship actually works other than the credit card and the machines in the casino. Day 2-7 Repeat of day 1 except they were able to sit us together on 2 tables while I noticed that some big wig sat at a huge table with his party of 3. What kind of company is this anyway? Folded towel animals? Every other day. Food services? closed most of the time except for 1 place where you can get a slice, a sandwich and a dried up cookie. Ice cream? Nope, if it isn't broken it's closed. When I asked about it I was told that if they kept it running it would burn up. ITS ALREADY BURNT UP, REPLACE IT! Sticky tables, thread bear furniture in the rooms, soap provided on the last day of the cruise only, snotty help at both the front desk and the dinning room, broken equipment in the gym, one of the hot tubs was closed every night for "cleaning" while the other closed at 10:00. Towels for the pool area? Closed, but we were offered dirty ones out of the bin on a cool windy night. With the required daily gratuity that RC charges all of the nice little things we enjoyed previously were all gone. Gone is the incentive to provide the customer with a memorable experience. It's bare bones and sometimes even they are picked over. This was our fourth cruise and first with RC. By far this was the worst. Bad service, bad food (when you could get it) and a bad boat. Read Less
5 Helpful Votes
Sail Date: January 2016
We've cruised with a few different companies in our 12 years of cruising. We've done 5 cruises with Royal Caribbean Adventure of The Seas, and this last time. We've been so disappointed that we're booking with another ... Read More
We've cruised with a few different companies in our 12 years of cruising. We've done 5 cruises with Royal Caribbean Adventure of The Seas, and this last time. We've been so disappointed that we're booking with another company for next year. Let me start on the positive first: The ship is lovely....pools are nice and clean. Hot tubs are roomy but not hot. Public areas were always spotless, and the promenade is always the central place to hang out and people watch. The cabins are adequate, however, we did find old yogurt in our fridge! GROSS. That's it for the positives.... The activities are sparse, unless you want to wait until 10:30 pm to party. The entertainment offered a sad display of "Broadway" productions. The talent is tolerable, comedian was good, the Motown singers were wonderful....but 1 good show in 7 days is NOT good enough. Probably the biggest disappointment we've noticed over the last couple of years, is the declining quality of service (especially waiter/bar service) and food. Most people believe this is because of the gratuities already included in the drink packages. The dining room in our first week was a joke! Our group was seated separately, orders were mostly wrong, our main waitress was rude and disrespectful. She lost our wine, food was served cold etc. The menus in the main dining room was sad and boring. We ended up eating in the buffet once because we couldn't find anything on the menu that we wanted. Meal choices were lackluster at best. no nightly shrimp cocktail, no real steak (more than 1/4 in. thick), no "wow" flavors.....sad.... The breakfast in the dining room was the worst I've ever had....breakfast in the Windjammer was the same, boring choices every morning..... The only place to eat a snack was at the pizza/sandwich bar on the promenade which got old by the third night. We also noticed that the drinks were seriously watered down.....bottled beer etc. was fine, but was also the one thing no one could tamper with.....pretty sad... All in all, we noticed that the prices are increasing dramatically while service decreasing dramatically... One gets the feeling that Royal Caribbean thinks the general public are unintelligent enough to pay outrageous prices for mediocre product because they're being told to.... We're done! We work way too hard for our money to throw it away on a company that doesn't appreciate it. We've booked a 7 day Caribbean Cruise with a wonderful cruise line for over $1000 less than Royal Caribbean, on a new cruise ship, with 2 unlimited drink packages and dining packages included! You're going to have to pull up your socks, Royal Caribbean, if you ever want to see our dollars again, but then , you probably don't really care... Read Less
9 Helpful Votes
Sail Date: February 2016
After 15 cruises with Princess and Celebrity, we took our first on Royal Caribbean. It was a true misadventure. First and foremost, the food served both in the buffet and in the dining room was dreadful. In the buffet, the food was ... Read More
After 15 cruises with Princess and Celebrity, we took our first on Royal Caribbean. It was a true misadventure. First and foremost, the food served both in the buffet and in the dining room was dreadful. In the buffet, the food was served in tarnished pans and was unappetizing. It was the same food each day with a different colored sauce. The food in the dining room was equally tasteless and usually overcooked. Even the specialty restaurant, Giovani's, failed. The Osso Buoco was fatty and full of grizzle. Our cabin, while clean and having plenty of storage space, was directly opposite two service area doors which housed the service elevator. This was conveniently omitted from the deck plan schematic I studied. Needless to say, the noise was constant and endless. The staff was tired and listless due to the inhuman hours they are expected to work. 12 hour days, 7 days a week for 6 or 7 months! While Royal's fare is competitive, they fail to mention how they will charge you for everything else. Beverages included both a 18% service fee and port tax when applicable. Water to take ashore was $2.95 a bottle, while on the island it was $1. Not a peanut or chip at the bars or lounges, but you could buy popcorn for $2. $10. to print a boarding pass is outrageous especially since on other lines it is a service. For two ports, we did not dock near the main town thus we had to pay for water taxis/shuttles. Too, the buffet closed at 9 pm which eliminated any late night snack. Transportation to the airport was $35 per person with Royal when a taxi ride for 4 people with luggage was a total of $27. Needless to say this was our first and last cruise on Royal Caribbean! Read Less
Sail Date: February 2016
I was very, very disappointed with this cruise. First of all, Royal Caribbean advertises their ships on their website and in the media as having circus schools, surfing and roller skating. Our ship had NONE of those. Every time ... Read More
I was very, very disappointed with this cruise. First of all, Royal Caribbean advertises their ships on their website and in the media as having circus schools, surfing and roller skating. Our ship had NONE of those. Every time we tried to go to the adult area of the pool it was always jam-packed, with the hot tubs filled to capacity, and there were never any chairs available out of the sun. The pool was also fantastically freezing, one of the coldest bodies of water I have ever been in. The food was just ok -- the upstairs buffet got old quickly and again it was always mobbed with people no matter what time you went. The internet, also billed by Royal Caribbean as super-fast on all their ads AND their website, was so slow I bet my 1994 AOL dialup could have beaten it. And this was while using THEIR internet café! I asked for at a minimum an explanation of why it was so ridiculously slow after we got back, and Royal Caribbean didn't bother to ever respond. The process of getting both on and off the ship was a nightmare. I don't know why they even bother with de-embarkation times as it seemed completely arbitrary. We were all corralled into a sauna-hot metal warehouse with no AC for over an hour trying to get out, while people cut the line constantly. It was a disaster. The ONLY saving grace was the teen program that my son enjoyed and the amazing staff at the spa. Read Less
8 Helpful Votes
Sail Date: March 2016
We picked this cruise for the great ports of call, my wife and I have sailed the Southern Caribbean in the past but this was the first time for most of our group. I must say I am a fan of the Southern Caribbean ports but for some reason ... Read More
We picked this cruise for the great ports of call, my wife and I have sailed the Southern Caribbean in the past but this was the first time for most of our group. I must say I am a fan of the Southern Caribbean ports but for some reason RCCL seems to favor old ships out of San Juan. We flew into San Juan on the departure day as the ship didn't sail until 8pm. 2 taxis from the airport to the port cost only $50 for 9 people so we saved a fortune over the $18pp that RCCL wanted for transfers. With the late sailing we checked in at 2pm well after they had started boarding so we walked straight on board after a quick visit to the check in desk for our sea pass cards. But now for the first disappointment, it's the first time I have boarded a ship that other than security scanning my sea pass no one welcoming us on board, no hello, no drink, nothing. That was the start of a frustrating first day, we had 5 cabins and one had wet carpet on check in. After complaining a bit they changed out the carpet and pad but when we came back to the cabin again after dinner and a show the cabin had flooded again. They guess it was water from the shower of the cabin above but had not been able to find the leak. We did get a different cabin for the couple in that room but the rest of us listened to them extracting water from the carpet at 2am and again at 6am and many more times during the cruise as they never did fix the leak. For more information see our cabin 7519 review. As for dining on the ship, the buffet was quantity over quality, if you don't mind making your own hamburger from a beef patty that was sitting out cold and dry then the windjammer would make you happy. The food was both bland and dry, so most of the time we were in the main dining room. Main dining room was better but not up to some of our past cruises, Some meals were hits some complete flops; The Chicken Cordon Blue was dry, bland with a little ham and no cheese, the roast fillet of beef was great but the Salmon again dry and overcooked. The one highlight of the dining room was the waiters, as always they did a good job and met our every wish. Entertainment on the ship was also very hit or miss, the comedian on sailing night was very funny but the production shows were very, very dated. We had two different headliners perform during the cruise, the first was a past american idol contestant, he did a great job covering music from the 40's to today what a show. The second Headline act was a Michael Buble Tribute Act, it was TERRIBLE! Oh my how bad it was, we didn't make it to the end. Ports of call: St. Thomas - We went zip lining and had a good time, it's not the best zip we have done but not bad at all. St. Croix - We chartered a Catamaran out to Buck Island, a great snorkel and fun day. Antiqua - We did a dune buggy adventure, it was a good time with a good lunch at a marina side restaurant, this was booked not threw RCCL but direct with Antigua Buggies. St. Lucia - We did the typical land and sea tour, boat up the coast then inland to the volcano and mud baths. I could have skipped everything but the boat ride out and back, Rum punch on the boat was the best part of this tour. Grenada - We chartered a sail boat with Savvy Sailing, the weather was not perfect but we still had a good time, but could not snorkel as it was very, very rough. The good news is we got to go sailing, most of the cruise line water excursions for the day canceled. The sea day was fine, we have been on cruises with more to do on a sea day, but nothing to complain about. Then it was back to San Juan, the good news is they actually got us off the ship earlier then planned and back to the airport for our flight home. The ship Adventure of the Seas is a nice boat showing her age, only one specialty restaurant. Overall the ship was in good shape but again, they had a persistent leak on deck 5 forward just outside of the lounge. Multiple times during the cruise they were running fans trying to dry carpets. One other thing I noted is that now that RCCL has the drink packages it seems harder and harder to get a drink, slow and understaffed bars, it seems they have figured out how to manage the cost of pre paid drink packages by not staffing the bars. We did have a good time but not in comparison to past cruises. We have been loyal to RCCL and sister line Celebrity but it's time to try a new line. Read Less
12 Helpful Votes
Sail Date: March 2016
We were very unhappy with the cruise this year. We booked a year in advance on the same cruise ship with the understanding that the cruise ship would be updated and we would see many changes. We got on the ship and it was exactly the same ... Read More
We were very unhappy with the cruise this year. We booked a year in advance on the same cruise ship with the understanding that the cruise ship would be updated and we would see many changes. We got on the ship and it was exactly the same except the new booking area, which was redone. The ship's odor was overwhelming with the smell of urine. The beds were old and wore out. In the casino, the gambling tables, the electronic board wasn't working the entire cruise. The people on the ship were rude. We paid extra for anytime dining and when we were sat at a table the second night and a couple was sat after us making rude comments all night as though we took their reserved table that they had reserved for the remainder of the week. We paid extra for anytime dining so we would have the opportunity to dine any time of the day we chose. The highlight of the dining experience was a server that we had "Charlie Brown." There wasn't much to do on the ship. The activities were not planned out well. Certain days too many activities, other days hardly any activities. Activities were scheduled in areas on the ship that wouldn't allow many to participate. They continue porting at Martinique with hardly any excursions offered and little to do on the island. Feel the island taken advantage of as a tourist on the island by price gouging. We went into a restaurant and ordered a soda and was charged $12 for two. They had the doors opened for someone to enter but didn't serve food for another hour. Other cruisers were not able to buy items on the island because locals were not able to give back change. Signs showed a value of a US Dollar was a certain amount but when you went to pay, they overcharged. Cruising is overrated. Not enough to do on the ship unless you are a big drinker/partier. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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