2 Helpful Votes
Sail Date: March 2018
We have several previous cruises on RCC as well as all the other competitors. Our very first cruise was with RCC and we had an amazing vacation. Regretfully, every sailing on RCC since has been a huge disappointment. The March 24, 2018 ... Read More
We have several previous cruises on RCC as well as all the other competitors. Our very first cruise was with RCC and we had an amazing vacation. Regretfully, every sailing on RCC since has been a huge disappointment. The March 24, 2018 Caribbean from San Juan was no exception. First, I must credit our stateroom attendant and wait staff as they were wonderful and a pleasure to have serving us. They were a lot of fun and they would go out of their way to assure we had a great experience. However, aside from the individuals assigned to my family of 6 (3 state rooms), the lack of customer service was evident on many levels. Our issues started when we booked this trip. RCC canceled a previous cruise 24 hours before the scheduled sailing because of a hurricane. While most would reasonably understand the need to cancel for a hurricane, RCC delayed their decision until the last possible minute when Disney, NCL and Carnival canceled their departures 3 days prior. This had forced us to travel into an area expecting a category 4 hurricane, taking away needed hotel rooms and other resources for those living in Florida. RCC would not, even with travel insurance refund the cost of the cruise should we choose not to sail. Rather, the only way to get a refund is of they canceled the voyage. Therefore, not wanting to risk several thousand dollars, we rolled the dice and ended up sitting in a hotel room for 4 days as RCC first delayed the 4-day voyage by one day before canceling all together less than 24 hours before the original sail time. To compensate for the "inconveniences" RCC issued $100 stateroom credits for an upcoming sailing. A rather paltry gesture considering our losses in hotel rooms and airline change fees. Getting the credits applied is another headache which judging by other reviews, has become rather common practice with RCC. Before making the booking, I phoned RCC to verify the credits. I was told the $100.00 stateroom credit would apply to "all guests" in my party. Since there would be 6 of us in three staterooms I explained this and the agent verified all would receive the credit. I called a second time and was given the exact same information so I booked the cruise which was just under $5,000 In order to have the credit applied, I needed to call another department along with the reservation number. This is when the problems began. RCC suddenly changed their position and not would only apply a credit to my wife and I. Since I recorded both my discussions, I know the agents whom I spoke along with the date and time called making it very easy for RCC to listen for themselves what was promised. However, RCC refused nor did they have any intention in honoring this. Back on Adventure of the Seas. The food was inconsistent from day-to-day. One night it would be prepared well and the next evening it would not. We are not very picky and did not feel the need to send anything back. My only point is the quality of food seemingly decreases each time we sail. Windjammer is a typical buffet. We typically love to eat in the restaurant for breakfast as compared to the buffet but after the second day, we could not be bothered. The woman who would ask how many was in your party was nasty, unpleasant and if your entire party was not together, would refuse to seat you. One morning our daughter was in the rest room just outside the restaurant and we were refused seating until she presented herself. Long waits to get the food and it appeared RCC cut back on staffing for breakfast. Since this is never the fault of the servers, we certainly would not complain to them. This is a leadership issue. Probably the most frustrating component to the entire vacation was disembarkation. As stated earlier, there were 6 people on our reservation in 3 cabins. However, we were given 3 different times to disembark. 7:45am, 8:15am and 9:15 am. At 7:45 am we were told the entire party would have to wait until 9:15 am. Since I had arranged for car service to drive us around Puerto Rico for the day, we scrambled to contact the driver who patiently waited 1.5 hours until we got off. A Porter grabbed our bags and assisted through Customs. It was not until we were loading luggage into the car I realized my Travel Pro suitcase had an 18" rip down the side of the bag. Not the condition I left it the evening prior outside our cabin. I immediately called RCC from the car and after explaining the details, I was told without me returning to the cruise terminal and completing a damage report there was little they could do. So I asked "After spending $5,000 on the cruise and another $2,400 onboard expenses, you are going to tell me that after damaging my bag there is nothing you can do?" "All this over a $350.00 bag?" The agent walked his position back a little and said to take pictures and get a replacement cost so he could "go to bat" for me. Upon getting home, I found the exact same bag on sale at Macy's for $258.00. I sent in all requested images and pricing. The response I received was "Well, I cannot give you the $258.00 so please what you believe is fair." My response was "What is fair is you replace what you damaged. What is even more fair is I found the same bag almost $100.00 off on sale. But in the interest of putting this matter to rest, I would accept $200.00. Two weeks and three e-mails later, I finally received the credit to my account along with a message of how RCC was doing me a favor without the damage report. I would not recommend RCC. In fact, our favorite cruises have always been on Disney. You cannot beat their customer service and when you need anything or anything resolved, the level of service you receive cannot be compared to RCC. In fact, we have placed Carnival well ahead of RCC as well as NCL. Read Less
Sail Date: March 2018
The horror began with cancellation of the originally scheduled trip, February 2018. On 26 April we were advised the ship would be taken out of service, at the peak of vacation season to install a Japanese Specialty restaurant. As our group ... Read More
The horror began with cancellation of the originally scheduled trip, February 2018. On 26 April we were advised the ship would be taken out of service, at the peak of vacation season to install a Japanese Specialty restaurant. As our group consisted of 12 people, rebooking at a good time was impossible. So, we were forced to book a trip for 10-17 MARCH. This was during spring break for a lot of schools which resulted in an extreme amount of children on the ship. They were no provided with their own separate section so they were at the main pool area during the entire cruise. In addition, RCCL built a "kiddie pool" with a water slide immediately adjacent to the main pool. Another side result was that one of the two main pools were shout down for 3 straight days due to "accidents", requiring draining, cleaning and sanitizing of those pools. Cuts were obviously made to staff as our dinner, easily took 2 hours plus, to complete every night. It was obvious that there was insufficient staff. We purchased the unlimited drink package also. It was really a marginal decision as my wife and I are not heavy drinkers but the package included fresh squeezed orange juice, so that made the decision easier. Unfortunately, the orange juice was not available 3 of the days pf the cruise. Upon arrival, we asked for Pina Coladas but they were not available. One of our group members cabins had a water leek the last 2 days of the cruise. Fortunately it was not sewage water but still an inconvenience. To top of the experience, my wife and I incurred $1000 in fees and increased fare costs from the change of airlines and were advised we would only be reimbursed $400, leaving us $600 in the hole. We are Diamond Class members with over 20 trips under our belt. We returned to RCCL due to their quality cruise package in earlier years. As I told RCCL rep, it is ironic that the lack of quality in recent years will be the reason we WILL NOT ever return to their line. Read Less
2 Helpful Votes
Sail Date: February 2018
My wife had an onboard medical conference. Thus, we decided to make it a family vacation for my wife, myself, and our 14 month old daughter. The beds were horrible. My wife (30 years old) and I (37 years old), who are both young and ... Read More
My wife had an onboard medical conference. Thus, we decided to make it a family vacation for my wife, myself, and our 14 month old daughter. The beds were horrible. My wife (30 years old) and I (37 years old), who are both young and extremely healthy, woke up every morning with aching backs. The beds were stiff and we would have been better off sleeping on the floor and having more space in the cabins. Because our daughter was 14 months old, we were not allowed to book any shore excursions (children needed to be 3+ years old). Thus, for us the benefit of the shore excursion program and being able to pick and choose what to do on the port calls was a bust. However, with the help of local taxi drivers, we were able to find some awesome beaches. Thus, it turned into a DIY vacation. On board, our 14 month old was relegated to the baby pool with a tiny water slide where she developed pink eye on day 2. Thus, I question how often and how well the kid's pool is cleaned. It was good to see lifeguards at every water spot, but we were told that this was due to two children drowning and Royal Caribbean being sued for not having lifeguards. The onboard internet services is "high sea robbery" so when traveling with children and needing nursery rhymes to soothe them at night, you are best off getting an international plan from your provider. If you buy the plan for the full 7-day adventure it is $20/per day per device. At the end of the cruise they offered a "deal" for 1 hour for $30. We found that the beaches that our taxi driver recommended all had free wifi...however, it didn't help having on shore wifi when we needed it at night on board. Dining service was exceptional. We made reservations for 5:45pm every day in the dining room. The wait staff had a high chair, fruit cup, and children's dinner waiting for us every night. This was the most beneficial part of the trip/cruise. Overall, sadly, I wouldn't recommend this cruise or Royal Caribbean for anyone traveling with children under 42 inches or 3 years old as they just don't have the activities. Generally, if traveling as an adult or retired person this could be an awesome experience. Read Less
4 Helpful Votes
Sail Date: December 2017
We went on this cruise 2 years ago and had a wonderful magical Christmas experience. Not so this year. Very little traditional Christmas music playing, obnoxious cruise director, loud parties and events, stressed out staff members and ... Read More
We went on this cruise 2 years ago and had a wonderful magical Christmas experience. Not so this year. Very little traditional Christmas music playing, obnoxious cruise director, loud parties and events, stressed out staff members and much more. It felt like the cruise had evolved into the younger crowd party boat and very few middle to upper-age guests were fitting in, or even wanting too. We sure didn't. Several of our excursions also had the same raucous environment, including loud rap music, silly and stupid antics from excursion staff and cheap lunches and poor quality drinks for the price we paid. The ship did not have the attention to detail that we remembered 2 years ago. For an example, we loved the snow flakes falling in all the marquee signs in 2015. Also there were more elaborate decorations and all the lights working. Not on this year cruise. Overall disappointed. Read Less
4 Helpful Votes
Sail Date: December 2017
We chose this ship for the increase in ports. I realized it was older than our previous ship, the Allure, but I wasn't expecting the uncleanliness and poor customer service that we received. Our first night upon going to bed, we had ... Read More
We chose this ship for the increase in ports. I realized it was older than our previous ship, the Allure, but I wasn't expecting the uncleanliness and poor customer service that we received. Our first night upon going to bed, we had blood stains on our sheets. After nearly 3 hours, several calls, and personally visiting the front desk, we finally got to go to bed at 3am. We also had problems getting refunded for paying for the BOGO upfront for our children. My husband's sea pass card didn't work for 2 days and even after getting it "fixed" we were refused to leave for an excursion and nearly missed it after having to return yet again to the guest service desk. No one ever followed up on problems. I had to continue to call and check on my money and issues we were having. The final straw was a refusal to give me the $25 OBC that my travel agent sent in. Even after calling him from the front desk and having him talk to officers and speaking to assistant manager, they refused to give it us saying I had to take it up with my TA. So essentially, they called my TA a liar and lost a family that had already spent nearly $10,000 with them in the past 18 months. I hope that $25 was worth it to you Royal. We will never use RCCL again! Read Less
9 Helpful Votes
Sail Date: November 2017
November 25th, 2017 Sailing from San Juan Passenger’s Log We chose this particular cruise aboard Royal Caribbean’s Adventure of the Seas because we like to sail the week after Thanksgiving when there are not many children on the ... Read More
November 25th, 2017 Sailing from San Juan Passenger’s Log We chose this particular cruise aboard Royal Caribbean’s Adventure of the Seas because we like to sail the week after Thanksgiving when there are not many children on the ship. Also we were repeating a very enjoyable experience of traveling with two other couples same time last year. I researched other reviews before writing this one, and I want to offer that I have, in the past, lived through a major hurricane and its aftermath. I understand that folks want a break from their misery and a way to express their relief. Royal Caribbean has been very generous in giving back to the people of Puerto Rico. Therefore, any mention of discontent over the conditions that existed on this ship might appear to be mean spirited or perhaps an expression of snobbishness. I say no to that…no malice, bias or snobbery is intended. This is merely an expression of our experience. We have a level of expectation when we travel for which we are unapologetic since we pay dearly for it. The relevant question here is how much money does a company have to make before they feel they can take the very folks who are the foundation of their success and thumb their noses at them? Upon arrival in Puerto Rico, we were among the lucky ones who were booked by Royal Caribbean at the La Concha Renaissance. The flight to San Juan was eye-opening as almost every other roof is covered with blue tarp. Many trees are downed and the electricity is sporadic. The locals have to scramble for water, have no A/C and no lights. It's very sad. Our hotel is equipped with two generators so we can hardly tell anything is amiss outside of the complex. It's cool, modern, clean, and everyone is very friendly. They share their experiences only when asked and with humor and gratitude to have survived the storm. We relaxed, ate poolside and it was very good. Upon arrival to the ship the next day, we were the first onboard and were escorted to our suites. The concierge staff could not have been more accommodating. The adorable Maria who sat in for the sick Sucel was a doll. When Sucel showed up after recovering, she was very efficient, sweet and granted our every request. The concierge staff all worked so hard to be cheerful and were very reluctant to show any displeasure about a very demanding situation, but it is hard to ignore grace under fire. If someone from Royal is reading this...please know that your concierge level staff is where they are because they EARNED it through hard work and by being the face of your company. So, we always choose not to eat in the dining rooms. We purchased dinner packages alternating between Giovanni's and Chops. These are the only two specialty restaurants on the ship. Our waiters were seasoned, professional and welcoming. The food is only adequate. They push quantity but it does not mask the fact that the food is just not up to standard. There are some very nicely prepared dishes, but there is very little evident freshness. The use of too much salt amplifies the need for drinks. The Windjammer was completely overwhelmed by guests. There were children running around unsupervised and the food trays were often empty. The stacks of clean dishes were hard to find as entire families of passengers each carried two or three filled to the brim. The same was true for utensils. It was impossible to navigate around masses of people juggling overflowing plates to overpopulated tables filled with loudness, screaming, and total disregard for anyone. There was food on the floor, scrambling servers trying to keep up, and the din of people yelling to each other over the expanse between counter and table. It was challenging to even enter the room at all because in the cruise line’s efforts to keep the passengers disease free, sinks are lined up against the wall in the open so that hands can be washed and air dried. One hopes it has an impact but mostly it seemed to just cause a bottleneck that confused many. There were literally hundreds of people trying to pass folks washing up at five sinks. In order to help work around this situation, we had breakfast delivered to our suite each day. We did have two very enjoyable and fun meals at Johnny Rockets only because it was empty while we were in port. Otherwise, we avoided the Windjammer and only when completely necessary, we sent the person who drew the short straw to fetch food in that den of anarchy and chaos. We normally enjoy karaoke. On this particular sailing with so many Spanish speaking folks onboard, the playlist was mostly Latin. The cruise staff in charge of this activity are Spanish speaking so we had no way of knowing that this first night experience would be a forewarning of what I will call the "theme" of the week. We only went the one night. We saw The Platters in an empty theater with only a sprinkling of other shipmates. It was heartbreaking to see these very talented folks play to a mostly empty theater. They are true talents and it was a joy and privilege to attend this show. We like to spend lots of time in the casino. It is one of the public places on the ship where you are allowed to smoke. We are not smokers, but this is one of those things that comes with the territory. If you want to gamble, you tolerate the smokers. As usual, there is no adequate ventilation in the casino even when only the smoking gamblers are present. However, on this particular cruise, many folks just showed up to smoke and not gamble. Many of them were in groups of five, six, or more who sat with backs to machines puffing away. It created an intolerable situation only exacerbated by the fact that the machines seemed to be set to never pay out. There are lounge chairs in spaces on the pool deck that are reserved for suite guests. Suite guests or those having Diamond (or higher) status are identified by showing gold cards. This means they have paid for this privilege by purchasing a suite or by being repeat cruisers. As there were many children on this cruise, it was crucial to find a place without running and screaming and rowdiness. Having read another review, I learned that schools in Puerto Rico were understandably closed after the hurricanes. Normally we would just think of this unforeseen circumstance as bad luck and continue to enjoy our quieter area. However, there was no enforcement of this benefit. The ropes delineating these areas were not kept closed. If they had been, it would force a prospective pool recliner to view a sign that clearly states the designation. A blue-carded guest and his friend were allowed to set himself up with a tripod and camera to film a poolside event. I saw a waiter accept a tip so that a group of men without gold cards could use the area. When a gold card guest pointed it out, these men were asked to move. They then sat as close as possible to where she was seated and heckled her. This was not an isolated incident. Security was made aware of this situation every day only to ignore the problem the next day. There were many such incidents onboard involving elevator etiquette, proper attire for common areas, running and shouting in hallways and general un-shipmate-like behavior. Tensions escalated as the week sailed by. When some particularly ridiculous waiting time was necessitated by a family having a lengthy conversation while holding the elevator doors opened, I asked politely that the door be released so I could get to my floor. I was rudely told by the offender’s father that they are on “vacation mode” so I guess allowing your children to be disrespectful is okay in “vacation mode” and too bad for me. I found myself longing for the days when you boarded a Royal Caribbean ship and it was like entering a world of gentility and courtesy where everyone is happy to share the common experience of sailing. Folks smiled at each other. They greeted each other and made conversation about how wonderful they are being treated. No one wants it to ever end. The fun. The food. The slowing down of time and calming effect of the sea. You wear your gold card around your neck like a trophy to the number of cruises you have under your belt. Every cruise delivers the same benchmark of contentment as the last. This was none of that. It was just awful and Royal Caribbean should be ashamed. They abandoned the folks like ourselves who expect to be treated special because that is what we are. We are Diamond travelers. We spend the big bucks. We upgrade and gamble. Our printouts on the last day are pages long. You cannot expect us to pay more and get less while you devalue and give away our hard earned privileges. We complained on our last day to Luca who showed up one evening at the Concierge Lounge. He is, I think, head of Passenger Relations on the ship. He is very nice and smiles a lot. He listened as we described to him some of what is written here. He nodded and said it’s really nobody’s fault. It’s a clash of cultures. He offered us a small credit towards our next cruise, and I think he gave as much as he is empowered to give in these instances. However, I say that it was an unprecedented experience for us and this unsatisfactory offering does not erase it. It feels demeaning to use it. It’s hush money. We feel betrayed and overlooked. We feel compelled to warn others because it is an insult. Perhaps Royal Caribbean is making a choice. We are not the folks to whom they are targeting their brand. Yes, we see it clearly. There is no other choice but to acknowledge that we have experienced how you have thumbed your noses at us and to that, I say, shame on you, Royal Caribbean. SHAME ON YOU! Read Less
Sail Date: November 2017
We flew into San Jaun the afternoon of the cruise and took advantage of RCCL Transfers which were later reimbursed by RCCL. The Transfer was timely and uneventful. Check-in was quick and easy as there were no lines for priority check-in. ... Read More
We flew into San Jaun the afternoon of the cruise and took advantage of RCCL Transfers which were later reimbursed by RCCL. The Transfer was timely and uneventful. Check-in was quick and easy as there were no lines for priority check-in. We noted that there was the smell of mold in some passageways and were disappointed to find our cabin in the same condition. Some cruisers we later spoke with stated that they had similar issues. Maintenance personnel changed their AC filters revealing that they were black with dirt and mold. Our friends in and adjacent cabin had issues with the shower drain backing up into the shower. It required Maintenance several trips before clearing the drain. We noted rust on the balconies and other exterior areas of the ship. In short, the ship condition was well below what we previously experienced on RCCL cruises. Another area of concern was the absence of Lotion and Conditioner in the cabins. Every time we asked the cabin attendant for these items normally found in cabins we were told he would have to ask his supervisor lest he get in trouble. It’s almost unbelievable that RCCL could have become so cheap on inexpensive items. We obtained the requested items but it was an unnecessary hassle. I purchased a soda beverage package pre cruise. I was disappointed that I could only get fountain type drinks when I preferred canned drinks. In this area some servers would honor the request while others refused. The saving grace was the My Time dining room. The food and service were great. The Chops fillet for $16.99 was excellent and well worth the price up charge. On the last night of the cruise we ordered the Chops fillet again because it was very good. They ended up bringing a rib steak stating they had run out of the fillet. It was not what we ordered and a bit chewy. Although the flavor was good. We did get a credit which was appreciated. Disembarkation was easy and the transfer to the airport went well. It should be understood that this ship had been used in the evacuation of hurricane victims ffrom St Thomas and St Martin. This could be a factor in the ships condition. Perhaps, I have become spoiled by the Celebrity Cruise Line. Read Less
1 Helpful Vote
Sail Date: November 2017
We were there Thanksgiving Week so there were a lot of young families and,things were obviously geared toward them. Lots of teenagers and loud music which is not what I was looking for but just about everyone seemed to be having a good ... Read More
We were there Thanksgiving Week so there were a lot of young families and,things were obviously geared toward them. Lots of teenagers and loud music which is not what I was looking for but just about everyone seemed to be having a good time. My only real complaint was with the food and service in the main dining room. The quality of the food was only so-so and the wait staff assigned to us was far below par. It was a combination of inexperience and being overextend with perhaps a touch of ineptitude thrown in. The ports of call - St. Kitts, Martinique, Antigua, St. Lucia, Barbados - were all great. We took private excursions and were very happy with them. San Juan was still in very sad shape after the hurricanes. We talked to cab drivers and hotel staff whose homes had been without power for 60 days or more. Read Less
1 Helpful Vote
Sail Date: November 2017
Very disappointing cruise. RC really lowered their standards. We felt like we stayed at a cheap Motel. The couch in our room smelled terrible, was faded and stained. The carpet faded and wrinkled. The sheets thin and yellowed. ... Read More
Very disappointing cruise. RC really lowered their standards. We felt like we stayed at a cheap Motel. The couch in our room smelled terrible, was faded and stained. The carpet faded and wrinkled. The sheets thin and yellowed. Apparently Puerto Rican’s got a great deal with RC and their loyal high paying guests were used to subsidize their travel. Windjammer was filled with rude, loud groups of people gathering for hours making it impossible to find seating. Music and entertainment was geared toward the Hispanic population on the ship. The entire ship smelled like raw sewage and was in poor condition. Bar and dining room service was subpar. We were charged for beverages after we had purchased the premium drink package at the time of booking the cruise. One could tell the staffs hearts were not in it. We felt like we bothered them asking for anything. We were charged $100 for 4 pool towels on the last day of the cruise. We got turned away by the attendant by the pool and told we could not return them there and needed to go to the customer service desk to do so. After waiting in line for 45 minutes, the customer service rep rolled his eyes at us, pulled out a cruise compass rudely stating they were due by 9 pm and we failed to do that. The adult area/solarium pool closes at 8 pm forcing everyone to the main pool area. The no one under 16 allowed in the solarium area rule was also not being enforced. Kids were allowed in the pool and hot tubs. The best part of the ship was our balcony we escaped to quite often. Definitely entertaining the thought of booking our next cruise with a different line. Read Less
1 Helpful Vote
Sail Date: November 2017
First the bad: We discovered that they had subsidized the rooms out for the people affected by the hurricane that hit San Juan. This resulted in a very pro Hispanic/Puerto Rican cruise and a very full cruise. Obviously this had a ... Read More
First the bad: We discovered that they had subsidized the rooms out for the people affected by the hurricane that hit San Juan. This resulted in a very pro Hispanic/Puerto Rican cruise and a very full cruise. Obviously this had a cascading affect as people were always cutting in line, bumping into you, and otherwise crowded everywhere. Also, we had booked a junior suit room. The room temperature would not get cold enough for us. I complained three times. The third time the technician (who only spoke Spanish) told me that the AC was working correctly and said that it showed 21.5 degrees Celsius and that was the max cool that it could get to. However, he showed me the room temp gauge which kept saying 22.5 degrees. He also said on the third trip that he drained the water which should help it maintain at night. That is nowhere near cool enough for a junior suites room. Everyday there were waiting lines for the windjammer and the main dining area. Numerous times at the windjammer area we couldn't even find a place to sit down. Finally, I had brought a speaker to listing to music in the Solarium. After I started playing the music (not loud either) I was advised that the solarium was a "quiet zone". I advised the gentleman that "quiet zone" was not on the posted sign of restrictions. He said he didn't care that it wasn't posted that I had to turn my music off or go to the kids section of the boat where they were playing a kids movie. The actual frustrating part of this exchange was I asked him why they were not enforcing the 16 and older policy and he said they would have to look into that, which they NEVER did as there was always people under 16 in that area. Also, I can't say this was bad but it seemed that the wife would get an upset stomach if she ate from the cafe promenade late at night (can't confirm that it was due to the food but signs tended to show it was related). The Good: Bar tenders although overworked, generally got the drinks out as fast as they could. Almost every drink I received was tasty and very drinkable. The food for the most part was very good quality, however, it was the same breakfast and lunch every day. We believe this to be a casualty of subsidizing the boat out. Only one time at the windjammer cafe did the meat taste dry. However, it was a buffet and I just got something else. The main dining area food was excellent, however, seemed to lack in diversity as well. The wait staff in the main dining area was not all created equal, I would highly recommend giving Rufo and Ezra a raise as their service was exceptional. When we were seated in a different section, at times it was hard to get a water refill. Also, Manuel in the Schooner bar made some of the best drinks and also provided us the best service. The evening activities were almost always very enjoyable. The hosts usually made the games very interactive and enjoyable. The comedian other entertainers were very good. They had a one man band/singer on the Duck and Dog that was exceptional. Richard, our room attendant, was very quick and through on cleaning the rooms. Also, the ship ported at all the terminals which made getting on and off the boat extremely fast and simple. Finally, they did finally bring me a box fan for our room. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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