2 Helpful Votes
Sail Date: May 2018
Food was good, service was awful. Room service forgot our items more than once. Starbucks employees extremely rude. Cleanliness was terrible at Starbucks. I would not recommend Royal Caribbean adventure of the seas. The ship was too ... Read More
Food was good, service was awful. Room service forgot our items more than once. Starbucks employees extremely rude. Cleanliness was terrible at Starbucks. I would not recommend Royal Caribbean adventure of the seas. The ship was too small. It was supposed to be refurbished but our bedroom was not done, shower was peeling and the windjammer had peeling wall paper all around. The best part was having dinner in the sapphire room. Service was good and food was delicious. From start to finish there were problems. From embarking the ship, the crew not advising us where to go, to the lousy service. We had high hopes for this cruise. I heard a lot of good things. I hope who ever reads this has better luck than us. I’ll learn to never compare cruise lines again. I wish now that we had gone with Norwegian cruise lines. Sorry for the bashing. Read Less
2 Helpful Votes
Sail Date: May 2018
We are frequent cruisers on RCI. The nightly entertainment was sub-par with the exception of Men of Culture and the piano man in the Schooner bar. All other band entertainment failed to engage the crowd and didn't even look to be ... Read More
We are frequent cruisers on RCI. The nightly entertainment was sub-par with the exception of Men of Culture and the piano man in the Schooner bar. All other band entertainment failed to engage the crowd and didn't even look to be enjoying what they were playing. My Time dining seating was terrible. We were twice placed next to the service station, so I felt like I was sitting in the kitchen. When I complained I was given an attitude and reluctantly moved. Second breakfast in the main dining room service was terrible. Failed to bring part of my order and then never returned to ask if we wanted more coffee or anything else. The mattress in our room was horrible. Experienced back and hip pain all week. The stateroom attendant tried her best to improve the situation but only had limited options, which were not sufficient. Chops was disappointing, as I ordered the lobster at an additional $21.00 and it was small and over cooked, making it very dry. Both my husband and myself were sick after eating at Giovanni's. I would not recommend this ship to any one. Sorry RCI, but this was our worst trip ever. Read Less
Sail Date: May 2018
Cruise was overcrowded to the point that you have to waited over a 30 minutes everywhere in ship even in the pool which is ridiculous. The ship had 6 hot tubs all of them overcrowded and children under 7 years will not allow adults to get ... Read More
Cruise was overcrowded to the point that you have to waited over a 30 minutes everywhere in ship even in the pool which is ridiculous. The ship had 6 hot tubs all of them overcrowded and children under 7 years will not allow adults to get in it cause it was a small pool to them to jump and play around and stafff will not remove them or said anything to them. Children were running around the ship until 1AM or later. The Food was plain and not Flavor or neither taste in the windjamme. The main dinner time due to overcrowded prior reservation to the cruise were not accepted therefore you had to do a reservation everyday by12 PM if not you have to wait for over an hour to eat dinner which was ridiculous. I was disappointed at the overall service specially I never found so many nasty atittude bartenders in a cruise ship - I have experienced. If you going into this trip make sure you use the casino bar - it was the only bartender who was attentive and courteous. Due to all the waiting around the ship, we had to take the elevators continuously in order not to waisted 30 minutes to get to a different floor. Read Less
Sail Date: May 2018
We chose this cruise for a celebration of birthdays in my family. We cruise 1-2 times per year on a variety of cruise lines. I have been on rccl only on chartered trips for company conventions and it was a totally different experience ... Read More
We chose this cruise for a celebration of birthdays in my family. We cruise 1-2 times per year on a variety of cruise lines. I have been on rccl only on chartered trips for company conventions and it was a totally different experience then. This cruise left NJ which was actually great. Nice weather heading out. BUT as day one went on we began to realize how poorly this ship is layed out. The rooms have been jammed with passengers and there is nowhere to put them all. Our room (a balcony) has three people and the pull down is over the main bed so we smack our heads every time we sit up. You can’t get a table, a chair or a place to sit no matter where you go. Even dinner reservations have us waiting 50 minutes in line. The only main dining room is Sapphire and it is always a wait. Any time dining is not any time. You still have to make a reservation or you wait hours. They don’t tell you this and in the first night we ended up with nothing but the buffet for dinner unless we waited until 9 with a child. None of the show times coordinate with anything else and you can’t make any of them. The only dinner time we could get for the week was 7:30 and the shows are 7 or 9 if any. The performers are great, but do the same thing every night. No comedy clubs or variety like other cruise lines offer. The public washrooms are almost always half out of order and gross. Every toilet on the ship stinks of old pee, including in the staterooms. We have a drink package and there are only two pool bars. The waiters hardly ever come by and the bar lineup is always insane. Every night at some point we are given a cheap wine which isn't what we ordered. You can't get near the pool bars most of the time without waiting 15 minutes. Port Canaveral is the worst port that I have ever been to. We attempted to get off and discovered that without a $50 cab ride there is nothing at the port. I mean nothing. It is literally a cruise terminal in the middle of nowhere. CocoCay is beautiful. We had bad weather when we were there so we didn't get to enjoy it much, but it was excellent. Nassau was amazing as always. Disembarkation was brutal. We chose the self serve walk off because we drove 9 hours to the port and wanted to be able to get on the road (without a flight they had us scheduled at 9:30 to disembark). They were unprepared for the crowd who chose self service and started moving everyone down a floor without telling them that they would then have to get upstairs again to get off. We all waited stuffed like sardines for over an hour to get off. People were yelling at each other, it was awful. Huge let down unfortunately. This is my 12th cruise (3rd with Royal) and first disappointment. Will not do Royal Caribbean again after this experience. Read Less
Sail Date: May 2018
I chose Royal Caribbean because I have been on many cruises before and I never had a problem. This cruise was different......the weather was horrible( not Royal Carribean fault) It was Mothers Day and we were not told children cruised ... Read More
I chose Royal Caribbean because I have been on many cruises before and I never had a problem. This cruise was different......the weather was horrible( not Royal Carribean fault) It was Mothers Day and we were not told children cruised for FREE!!!(to many kids) I chose my time dinning and was treated different. I was asked where I sat the night before??? Why? The entertainment was far and few. On Deck 11 I sat on a lounger ( one of the two sunny days we had) and was told I could not sit in that section unless I had a GOLD card. I told the gentlemen I was a platinum card holder. He told me I could not sit there unless I had a gold card. Almost all of thoses seats remained opened all day. There was a charge for Johnny Rockets food. I only had to pay for the soda and milk shakes before. The casino had so many machines that were not working and since it was raining everyone was there. Needless to say you stood in line to get a machine. When I disembarked I went to the floor I was told to go. When I tried to leave the elevator there were so many people standing there I could barely get out. No one was around to instruct people where to go. Very frustrating!!!!!! Read Less
1 Helpful Vote
Sail Date: May 2018
I have sailed on RC before..... it was great. This time, food was HORRIBLE, filthy public bathrooms, short staffed, ran out of vodka to take home, inconsistent air conditioning, areas of the ship smelled like a cesspool, no ventilation in ... Read More
I have sailed on RC before..... it was great. This time, food was HORRIBLE, filthy public bathrooms, short staffed, ran out of vodka to take home, inconsistent air conditioning, areas of the ship smelled like a cesspool, no ventilation in elevators, no coffee etc by pools, had to walk soooooo far for a coffee or iced tea etc., waited 10-15 minutes to get a drink at the bar at dinnertime. When I boarded, they gave us the wrong room and I spent the entire first day online at guest services trying to straighten it out. But I still CANNOT GET OVER HOW BAD THE FOOD WAS. The only positive I can think of is that the staff was wonderful, polite, cheerful and very accommodating. I will not be sailing RC anytime soon. Celebrity or even Carnival for me. It seems they are cutting amenities so they can save money to build new ships. Read Less
3 Helpful Votes
Sail Date: May 2018
We choose this cruise for the affordability and because we have been wanting to try Royal Caribbean. The service from our state room attendant, Byron, and our waiter in the main dining room, Michael, were excellent and very attentive! ... Read More
We choose this cruise for the affordability and because we have been wanting to try Royal Caribbean. The service from our state room attendant, Byron, and our waiter in the main dining room, Michael, were excellent and very attentive! The ship was clean and we enjoyed the shows. We were disappointed with the food - it lacked flavor and tasted like it was mass produced. The crab cakes were made with imitation crab and the pasta was undercooked. Dessert presentation was beautiful but the taste was artificial, with the exception of the apple pie which was delicious. The lamb and the beef were excellent. My husband enjoyed the roasted chicken. Breakfast in the Windjammer was the highlight. We were disappointed in breakfast in the dining room. The hollandaise sauce on the eggs Benedict was flavorless and the eggs were overcooked. The hash brown was soggy underneath a grilled tomato. There was only one small place to get food after 9:00 and the line was very long. The pizza was soggy and tasted like cardboard. The frozen drinks were inconsistent - we have several that were very good but for the most part they lacked flavor and tasted watered down. We did not have a drink plan and found that we did fine with water, lemonade, and iced tea. That being said, we spent a lot for one alcoholic drink and expected it to be flavorful. We enjoyed the shows on board. There was good variety and the performers were very talented. Embarkment was smooth as was disembarkation. The muster drill was tough - had to stand in rows through explanation in 2 languages. It was hot and if in the back part very clausterphobic. Would suggest dividing people by language if possible. The spa was nice but they try to sell you stuff when you leave. I had a great massage. My husband's was not as good and he was in a room where he could hear door closing and talking from other rooms; not so relaxing. We received an anniversary special for $50 off a spa treatment but it was a port day only and we had already had our port day! So it was useless. Read Less
Sail Date: April 2018
I was counting down the days until this cruise was over. I brought my 2 year old daughter with me, as well as, my mother. Getting on the ship would have been good but we dealt with some rude people telling us to "hurry up" and ... Read More
I was counting down the days until this cruise was over. I brought my 2 year old daughter with me, as well as, my mother. Getting on the ship would have been good but we dealt with some rude people telling us to "hurry up" and putting us in the wrong line and so on.This cruise ship is very hard to navigate with a stroller, wheelchair, etc. Hardly any activities for 2 year olds. The one thing she could do was swim in the kiddie section on nice days but it was too small and too crowded. On cold and windy days it was very hard to find something for her to do. Some staff members were amazing, while others were down right rude. I had tried the flow rider for the first time and the female staff member "helping" me was getting annoyed with me because I was struggling. Most of the staff in the windjammer were great. Food was okay. Seemed like the same food everyday just about. They misplaced my luggage on the last day. I waited a good 45 minutes before they found it. All while trying to keep my daughter happy. I would not recommend this ship. Read Less
2 Helpful Votes
Sail Date: April 2018
I haven't sailed with Royal Caribbean in a number of years and was anxious to try one of their newer ships, Adventure of the Seas. I had not been to 3 of the 4 destinations before and that was a factor in choosing this particular ... Read More
I haven't sailed with Royal Caribbean in a number of years and was anxious to try one of their newer ships, Adventure of the Seas. I had not been to 3 of the 4 destinations before and that was a factor in choosing this particular sailing from April 7-14, 2018. I had not been to St. Kitts before and was excited to check out the best possibilities for excursions that would interest me. I found one on their website that offered a 30 mile round trip train ride around the island for $109 pp. My friend and I took the excursion, and were surprised that the van driver told us the train portion had been reduced to 18 miles and a partial island tour due to the fact previous customers complained they got back to the ship and missed lunch. One woman narrated from the top of the first railroad car, attempting to tell people in five cars what we were seeing, but due to the loud creaking of the railcars, and the poor quality of the audio system, we couldn't hear anything about St. Kitts. Needless to say, I was very disappointed. When I approached the Shore Excursion Desk and requested a refund, I was told I could get a 20% discount but not a refund. Freddy wasn't a bit concerned about my situation and neither was his manager. A reputable company would have handled this situation differently instead of protecting a vendor who doesn't provide what's paid for. The food in the dining room was never warm. Our waiter made numerous mistakes the first night and kept apologizing to the point where he was annoying. The food at the buffet wasn't much better with kids touching and putting back food items. An ideal buffet would be like Holland America where staff doles out portions of food and guests don't touch anything. Activities were geared toward younger families and children with not much to do for seniors. The theater was large with comfortable seating, but we were surprised that not one show was even close to being half filled. The only good show was the ice performance. It will be a long time, if ever, that I'll sail with Royal Caribbean again. Read Less
3 Helpful Votes
Sail Date: March 2018
Wow, the phrase: "You Have Got to be Kidding" came out a lot. This was our first RC cruise and didn't know what to expect. For starters, the RC website was cumbersome to use, having to log in multiple times on one ... Read More
Wow, the phrase: "You Have Got to be Kidding" came out a lot. This was our first RC cruise and didn't know what to expect. For starters, the RC website was cumbersome to use, having to log in multiple times on one session was annoying. I uploaded id photos a number of times and looks like they finally were accepted, only to have our pictures taken again at check-in. We really liked the touch-screen maps on the ship, they were helpful. I wish they had rolled out the app for all of their ships, it's a great feature on the Carnival ships. The major disappointment was the food we received in the dining room, breakfast, lunch, and dinner. Our dinner table mates, who have taken RC before, also mentioned the food was bland and not up to their usual standards. Breakfast on the first sea day, the buffet/a-la-carte was new to us and we did the a-la-carte. the server gave my wife a hard time, because she ordered things that could be obtained from the buffet, why have a menu? We're on a nice cruise and didn't want to deal with a server giving us attitude, we can get that at home. She was giving others a hard time too. The first three dinners the food was BLAND at best (color, taste, texture), we expected to be blown away by the food. A highlight was the Cafe Promenade, it was quick and everything but the pizza was good. Though we only ate lunch in the dining room once, it was equally sad. It wasn't until the fourth night that we actually got a good meal, we got in late due to recuperating from a shore excursion, so we did the my time dining and got a great serving team. Karl helped us order off menu and we got the Indian vegetarian meal that the crew gets. It was the bomb and ordered the Indian vegetarian the rest of the trip (definitely not bland). The fitness center was great, one downside was if you showed up at 6:00 am, you couldn't get a locker until 7:30. Also, there wasn't any water to take to-go. Had to go, all sweaty, to the Cafe Promenade on deck 5 to get a glass of water. Also enjoyed the skating show and the piano bar. We were very pleased about the clientele, especially since it was spring break. we appreciated the way the ship manages children's entertainment, it was much better than expected. The food and food service really put us off, there was A LOT to like about the ship, but the dining room experience was a huge disappointment. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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