3 Helpful Votes
Sail Date: March 2018
I hope that this experience is not an indication of the standard service that the Royal Caribbean brand will now be providing. Check in was a nightmare. New policies about who can and can't check in are in effect and not ... Read More
I hope that this experience is not an indication of the standard service that the Royal Caribbean brand will now be providing. Check in was a nightmare. New policies about who can and can't check in are in effect and not communicated. If traveling with a minor in a separate cabin if they do not ajoin and the adult in the room with the minor has not checked in, you have to wait until they do check in before the minor can check in despite traveling. Of course the flight of the adult was delayed but luckily we were able to switch the minor to a different room to at least get her aboard the ship then switched her back after the adult arrived. If we knew having adjoining rooms would have satisfied this then we would have booked those room types or traveled all together. This was the slowest and worst check in I have ever experienced. Waiting for the elevator just to get to the room was totally ridiculous. Cabins...we had cabins were on decks 7 and 8 midship. Outside balconies and interior rooms with a view of the decks below. The rooms were nice and our stateroom attendant Damain was great! And very attentive. Rooms availability upon boarding was a big plus. Not having to wait around in the Windjammer with carry on luggage and backpacks was really nice. Dinner...dispite linking all of our reservations for 8:30 dinner the dining room was totally clueless that our group of 19 wanted to be seated together or even next to each other. And we couldn't be seated until 9pm and didn't get food until almost 10pm. Dinner seating got better in the main dining room as the cruise progressed but by then we found alternatives. Two dinner dining highlights were the Murder Mystery Dinner at Giovanni's Table courtesy of our waiter Mohammed and dinner on day 5 at Chops Grill made amazing by our waiter Igor! But on the last night of the cruise 6 other members of our parry went to Chops and sat for 40 minutes with no service at all. After they walked the host and maitre'd apologized and offered to comp the meal if they came back in but the experience was already ruined and they went to the main dining room at our regular dining time. Windjammer...Breakfast...as to be expected getting a table on sea days was an exercise in patience and restraint but the Adventure of the Seas offered room service which we opted to get on the second sea day to avoid the issues we had on the first all day at sea. The food arrived within the time window but the order form says indicate the amount of food you wish to order. This is where things get lost in translation...we wanted 4 pancakes but what we got was 4 orders of pancakes. We wanted 3 scrambled eggs but what we got was three orders of 2 scrambled eggs. The bacon had the number 3 beside it so we ordered 2 orders expecting 6 bacon strips we got a pile of bacon on each of the three orders of eggs. The order form is definitely needs to be clarified. Excursions...we had 4 originally then one was canceled days before we set sail. No issue because we were refunded the money. BUT when our excursion tickets were delivered we were missing some and others had different times so we had to change all the time to make sure the group stayed together. The excursions we picked overall were fun but the Helmut Dive in Aruba was great but if we had known that this was an activity island after paying for the most expensive activity we would have liked to stay longer to enjoy the entire facility. As it was we left late because we were waiting for 1 person who didn't show up, the ferry wasn't there by the time we arrived or departed so we lost an hour of our onsite excursion time easily which was disappointing. The Amazing Race excursion in St. Maarten was a little hectic. They suggested that we have 10 to 12 people on each team which did not work well. Our team consisted of people who did the excursion before with teams of four people and they preferred that experience over this one. However after that we relaxed on the beach and went jet skiing which was great. Kids Club/Teen Club We had an 11 year old (her fourth cruise) and 12 year old (first time cruiser) with us and usually Kids Club is the highlight of the cruise. But not this year. Everytime they went to the Teen Club for an activity that was on the schedule there was no one in the area. The girls were so disappointed that they gave up going to the club. Guest Services...I was on a line either at Guest Services or Shore Excursions 4 times the first day. After that, I was at Guest Services at least twice a day every day for the entire cruise. Pools...small and jammed packed. If you didn't get a spot by 9am then your weren't going to get a spot until 5pm when the 6pm diners left to get ready for dinner. Bars....service at all the bars was meh! Most of us had the ultimate beverage package but the drink of the day was NOT included ...um so the all included package was not really ALL inclusive. We were also disappointed that there was no "happy hour" like we experienced on the Anthem. Entertainment..if there was something interesting and actually occurring for the teens durning the time the "adult only" activities was going on then maybe the adult activities wouldn't have had so many kids in the audience or as participants. The Blue Moon Bar/night club was fun but the 80's party was more like a 80's, 90's and 2000's party. And the music was defininately repeated on other nights despite the theme so it was kind of one note. The silent party was interesting and fun but that was one hour at night twice during the sailing. Where were the shows or comedians for the late dining crowd? It felt like there were limited options once the 8:30pm dinner session was over. 10pm no shows or entertainment only a deejay or live band in the middle of a set. On the last night durnign the farewell show they was a comedian who did an adult show later on that evening but one show on the last night of the cruise was too little too late. The cupcake decoration class was cute but not well advertised. We stumbled across it. In general the onboard activities seem to be scarce. There were two formal nights, an 80's party and white party which if we would have known about prior to getting on board we would have packed clothes to attend the events. Overall this year's family trip with 20 of us was fun and we enjoyed ourselves but this experience with Royal Caribbean was far below our expectations for the brand. We will stick to all inclusive resorts that are used to larger parties when we travel with more than 6 people. Or maybe we will try the larger ships. Read Less
Sail Date: March 2018
We wanted to do the southern Caribbean especially the island of Bonaire. Boarding was fast however the photos uploaded did not load to their system. Also we were unable to sign the waivers online like previously. Very annoying. The room ... Read More
We wanted to do the southern Caribbean especially the island of Bonaire. Boarding was fast however the photos uploaded did not load to their system. Also we were unable to sign the waivers online like previously. Very annoying. The room was normal and nothing special. The dining room menu had many items repeating night to night. Shrimp cocktail and no sugar added apple pie and several other items recurred nightly. The food temperature was also slightly above warm. The Windjammer had a huge selection and the same items appeared everymorning. Always a strawberry smoothie no other flavors, same granola with apple and yogurt. No variation. Did not offer Tomato juice had to ask for it. Then at the pool bar is limited for alcoholic drinks. They no longer use island Oasis drink mix but rather use cream and ice and flavoring from another company. They have a limited menu and would appreciate a large list of frozen drinks / island drinks. The drink of the day is also on the weak side. Entertainment was ok. Casino was smokey. It was decent but nothing at all exceptional. Read Less
3 Helpful Votes
Sail Date: March 2018
My wife and I went on The Adventure of the Seas to get some warm weather and relaxation during my wife's spring break. We accomplished the relaxation and the Caribbean provide the warmth for a successful trip. It had been several ... Read More
My wife and I went on The Adventure of the Seas to get some warm weather and relaxation during my wife's spring break. We accomplished the relaxation and the Caribbean provide the warmth for a successful trip. It had been several years since our last RCCL cruise. We were disappointed as the amenities and feel the services have deteriorated since our last RCCL cruise. We were on the 6th deck at the back of the ship. The balcony was as if we were in a carport. The sun never did shine and we could only see the sea in the horizon. Our room steward was efficient. We had to ask for robes and they were soon provided. He made towel puppets that my wife thought were very cute. We ate at My time dining and it was confusing at the beginning. However by day three we adjusted and made the best of the communication problem with the table assigner. Our service was superior and the food as you would expect on a cruise. Went upstairs several times to the buffet for dinner and lunch. It was ok. The one negative that stands out was ketchup packets. I kept thinking I paid a total of over $5,000.00 for this week and I'm opening packets with my teeth. We went to a few shows and listened to various performers throughout the ship all were average. Went shopping with my wife at each port. I'm not a fan of shopping. I mainly people watched Enjoyed The Best Mojito in the World bar in Curacao. Snorkeled in Aruba, disappointing, cloudy day. St. Maarten is recovering. Still many open roofs on the main street. I was going to rent a car to explore but suggestions by the cruise staff not to venture out into the island because of road problems made me uneasy. We had a late disembarkation in San Juan. Highly suggest you get a porter made our life much easier. We have cruised most recently with Norwegian, Princess, and Royal Caribbean. I feel Princess is a much better value and our remaining cruises will be with Princess. Read Less
2 Helpful Votes
Sail Date: March 2018
We enjoyed Puerto Rico both before and after the cruise. The embarkation and disembarkation went well. However, if you have family members who need Wheel chair assistance, be prepared for long waits; one at a time, on and off the ship. The ... Read More
We enjoyed Puerto Rico both before and after the cruise. The embarkation and disembarkation went well. However, if you have family members who need Wheel chair assistance, be prepared for long waits; one at a time, on and off the ship. The ports were beautiful, especially Aruba. The tours were not really worth it if you primarily wanted to go to the beaches. You can either take a cab or water taxi at reasonable prices and often you saw some of the same sights offered on the tour. The locals were very friendly, helpful, and appreciative. You could also leave and return when you wanted to. This was our first cruise on Royal Caribbean and I was not overly impressed. The best was the outstanding service from the staff and the fitness room. The worst was the quality of the food both in the Dining Room and Windjammer. The overall entertainment was good but it was disappointing that there was not more room designated for dancing. Some bands played in the very busy promenade with no room to dance. I would definitely return but probably try a different cruise line. Read Less
1 Helpful Vote
Sail Date: March 2018
Our first and only previous cruise was on the Oasis two years ago to N. Caribbean. Loved the Oasis but not the overall experience and therefore had not planned on taking another cruise, however a friend talked us into this trip based on ... Read More
Our first and only previous cruise was on the Oasis two years ago to N. Caribbean. Loved the Oasis but not the overall experience and therefore had not planned on taking another cruise, however a friend talked us into this trip based on the ports of call. What my wife really liked was a different stop each day and only one day at sea, thus she was sold on the Adventure of the Seas cruise to the S. Caribbean. Ports of call on this trip: St Maarten - we did the beach excursion booked through RC ($51US/pp). It wasn't too far from the ship and gave the chance to see some of the Island. Tour operator stated they typically went to the French side, but due to the hurricane damage staying on British side. Didn't really like all the beach vendors (peddling massages and hair braiding) but the food at The Green House was good (included in cost)! Recommend the shrimp sandwich. The beach was nice but you only stay for a couple of hours. Overall didn't see any natural wonders, or anything else there, I wanted to go back for and there is still a great deal of devastation from the 2017 hurricane season. If you have the RC drink package, don't forget to get your bottled water before you leave the ship. St Kitts/Nevis - We did the train ride around St Kitts booked through RC ($87US/pp). We liked the experience and people were friendly. It was educational and picturesque. The start was not far from the ship. The train takes you out and around (2/3 of the island) and they bus you back (sightseeing the remaining 1/3 of the island). The tour was only a few hours so we were less than thrilled that we didn’t have the option to stop at Fort Brimstone – it was disheartening that we drove right by it with no option to view unless we went all the way back to Port and took a cab all the way back to the Fort. Due to traffic and distance we didn't feel like had time to go back. RC makes it clear that if you are not back in time you will be left behind … unless you booked excursion though RC. That being said, we were late departing each day waiting for a couple stragglers. Never more then 30 minutes. Antigua - Originally didn't have anything booked for this port but decided to go for an adventure and did the 4x4 experience booked through RC (approx. $149US/pp). The most fun we had on the whole trip! The tour was walking distance from the ship and we drove out from there. Spent 1/3 driving on “off-roads”, 2/3 driving on normal roads and hit an amazing beach on way back ... awesome! Wish they gave us more time at the beach but I get it, time on machine is money. The off-road portion really isn't "off road" as it is an old somewhat abandoned road, but it was bumpy, dusty, and rainforest, so regardless it was fun and would recommend. It was approximately 4 hours. An island we would go back to. St Lucia - Segway experience booked through RC ($102US/pp). The worst experience of the trip! We’d previously gone to St Lucia for an all-inclusive week and loved it (recommend the catamaran tours to the Pitons and also horse riding on the beach). Traffic on St Lucia can be horrible though which ruined this experience-too many cars in a small space with narrow roads. I go on vacation to escape our traffic and the last thing I want to do is sit in island traffic!? It was supposed to be a 5 1/2-hour experience with sightseeing and beach time. We spent the first 40 minutes standing and waiting to leave the port. The next 90 minutes was spent in traffic and "sightseeing" around St Lucia in neighborhoods. Sightseeing really was just a guise for wasting time until the first group got done on the Segway machines. Seriously, you know it's bad when they drive you by the waste treatment plant and point it out as a sightseeing “feature”? Actual Segway time was only 45 minutes. Important to note the Segway ride was not on flat streets but was instead on uneven mountain backroads, which were at times very steep. Some pretty views though. Basically, the group size sold by RC for the tour was just too big (40 people split into two groups of 20 each) to provide a fun experience. When we finally got on the Segway all we saw of St Lucia was an old US naval base road that ended at the beach. Not that exciting. The beach was crowed and just ok, we opted to not even go in the water as we would have needed to pay for a chair and umbrella. I have no desire to go back St Lucia again. Barbados - Wanted to see Harrison cave but waited too long to book through RC as it was sold out two days before we got there. So mental note, book early if want to book through RC. Instead we took a chance and dis-embarked early and got a cab to take us to Harrison Caves for $25 round trip/pp (which also meant he would wait for us there and take us back for this amount!). We got there before tour busses and got right in! Tickets to cave were about $30/ea. Basically saved about 50% by going out on our own as it would have cost double that through RC. The cave is cool and worth the trip, but very Disney like (trams, lighting). It took about an hour for the drive to the caves. Neil, our cab driver, was great. We negotiated a deal with him that instead of $25/pp just for the caves (there were 4 of us so = $100), we’d do a deal for $250/group (included our trip to Harrison Cave) to be our personal guide for the day, returning us to the ship 1 hour before our call time. He then also took us to bar at the highest point on the island with an incredible view, took us to a lovely old church, and then took us to the beach. He left us there for a couple hours and then came back to pick us up and take back to ship. It was an awesome, fun day. The sands of Barbados are particularly feet friendly – flat (no sudden drop offs) and the water was warm. Boarding the ship in San Juan at the start of the cruise was relatively painless. We arrived a day early to avoid the nerves of delayed flights and missing the cruise. Four of us took a cab from our hotel for about $25 (hotel was next to airport) which seems like a lot, however we were comfortable paying it considering gas costs are so high (still a lot of devastation and logistical issues for PR due to the 2017 Hurricane season). The line to get luggage dropped off and then check in to the ship was long but moved fast. We packed two bags, a large bag for the majority of our clothes and a smaller carry on with our essentials. The large bag is checked in with RC (don’t forget to put your room tags on prior to leaving your house/hotel) at the port and dropped off outside your room sometime after departure. The delivery of the luggage can be late in the evening, so advise to always have the carry on with you (or a small bag) with swimsuits, lotions, dinner clothes, medication, etc. Ship Accommodations - We had a balcony stateroom. It was nice and all as expected as recently refurbished so carpet and bedding are new. You get a small fridge and a hair dryer. There are only two US style outlets to plug stuff in. There is one European style outlet if smart enough to remember to bring along an adaptor. There is an outlet in the ceiling of the bathroom mirror for electric razors only. The bed is tall enough to hide your bags underneath should you choose. If you have lots of hanging clothes, then be sure to bring your own hangers as RC only provides about a dozen. My wife and I found the storage adequate for all our clothes. The shower is very small, so be warned. A friend who is 6’ tall and about 250 lbs found it very difficult to shower comfortably, and he banged the shower walls A LOT! Bathroom is very small…If you are talented you can rest your head on the sink counter while doing your business (careful, don’t fall asleep!). There is a general smell to all the toilets (I believe it’s in the overall plumbing system itself) of urine…rather like a litter box. Prior to our week on the seas there were a great many reviews by passengers saying the toilets backed up all over the ship – for our trip we noticed the captain and crew made mention many, many times that ONLY toilet paper can go down the tubes, so I assume that in the last month there were several attempts to flush non-biodegradables by passengers which caused RC a lot of money and headaches. The bed seemed somewhat European … meaning a bit hard for my tastes. I woke up everyday with some back pain. There is a TV and small desk. Don’t expect to get a great selection of TV shows. The Air conditioning worked well. Food – We ate with our friends at the Main dining room every night for dinner. Yes, we are one of those cheap people who feel if I’ve already paid for it, why eat somewhere else? The service is great, and the wait staff really does learn your habits quickly. Our friends are big diet coke people and the waiter had a big glass waiting for them by the 3rd night. My wife and I are wine drinkers (yes, we purchased the alcohol package at buy one get one half off) and they had our wine ready as well. They keep it coming, none of us went thirsty. I personally found the menu got boring though by night 4. There were 3-4 items that were always the same and 3-4 different items a night. Always some kind of steak and fish. Lobster tail was extra ($) except for one night when it was included (ps. You can ask for more of whatever, even on lobster night). They are very good about making changes and accommodating your special requests. If you want something, just ask for it (extra fruit, plate of steamed broccoli… you can even get dessert first Read Less
1 Helpful Vote
Sail Date: March 2018
Mainly selected this cruise for the SOUTHERN CARIBBEAN itinerary (although St Thomas and St Kitts really are not southern) . It really should have had one more of the southern locations instead. The ship and cabin were well maintained. The ... Read More
Mainly selected this cruise for the SOUTHERN CARIBBEAN itinerary (although St Thomas and St Kitts really are not southern) . It really should have had one more of the southern locations instead. The ship and cabin were well maintained. The embarkation was easy and satisfactory. The disembarkation was long lines. The choice of offerings and the quality of preparation of food in both the main dining and the Windjammer were adequate and satisfactory, for shipboard dining. However our experience has found land based resorts/restaurants more pleasing and satisfactory. The service, overall was above average. It is obvious that staff fully appreciates the training and intent of management. It is very likely they recognize the ease with which they can be replaced. Although our experiences at the bars was very satisfactory as to friendly performance and service of the staff, the pricing is exorbitant. The two shows we attended were entertaining and well performed for shipboard or resort talent. Read Less
1 Helpful Vote
Sail Date: March 2018
This cruise fit in with Spring Break. Embarkation and disembarkation went well, no issues. The ship is older, but in good shape and a lot to do. Our cabin was just like all the other Royal Balcony cabins I have stayed. Nice, Clean, ... Read More
This cruise fit in with Spring Break. Embarkation and disembarkation went well, no issues. The ship is older, but in good shape and a lot to do. Our cabin was just like all the other Royal Balcony cabins I have stayed. Nice, Clean, comfortable. Never did get the safe to work. The Royal Singers and Dancers need more practice. The Comedian was great and El Gaucho was amazing. The cruise director Mercedes was fantastic. Rocky the shopper was very helpful. Dining in the main dining room and windjammer were all very good. Had great service and assistance from all Royal employees - Adventure has an overall great crew. The Galley Tour/Brunch got mixed reviews. . . loved the Brunch, but felt the tour was not super interesting, you just walked thru an empty kitchen. I learned a few interesting things, but would have liked to know/see more. Will not do Southern Caribbean again. Took 4 Royal excursions and was only slightly happy with one. There is just not much to see. Read Less
1 Helpful Vote
Sail Date: March 2018
We wanted the Southern Caribbean route and were extremely pleased with our ports of call. We did not book our excursions through RC and we were very pleased with all of them. The Adventure of the Seas is a beautiful well maintained ship, ... Read More
We wanted the Southern Caribbean route and were extremely pleased with our ports of call. We did not book our excursions through RC and we were very pleased with all of them. The Adventure of the Seas is a beautiful well maintained ship, staff was attentive, activities were good. For the most part our experience was excellent. Our only complaint is that the food was extremely disappointing, bland tasting, lacking in presentation. The scrambled eggs in the Windjammer at breakfast looked slimey and only semi-cooked. Everything else was good at breakfast. I had eggs benedict in the dining room for breakfast once and they were almost inedible. Lunch and snacks in the Windjammer were good. Dinners in the dining room were disappointing. Not a lot of choice, very bland tasting. Appetizers were overall quite good, main course and dessert not so good. We have cruised with RC in the past and love it so you can imagine that we were very surprised how disappointing the food was. Read Less
3 Helpful Votes
Sail Date: March 2018
We chose this cruise primarily for the destinations. Due to recommendations from colleges, we chose Royal Caribbean over Carnival who offered a similar itinerary. Boarding the ship: I felt the process was very smooth and much ... Read More
We chose this cruise primarily for the destinations. Due to recommendations from colleges, we chose Royal Caribbean over Carnival who offered a similar itinerary. Boarding the ship: I felt the process was very smooth and much quicker than I expected. The staff were helpful and nice. We checked 3 bags and carried on 2 backpacks. Two of the 3 bags were delivered to our room within 2-3 hours. The 3rd bag arrived 5-6 hours after our first two, which left us stressed and constantly making trips back to our room to see if it arrived. Perhaps this is just first time cruiser stress, but it somewhat impacted the experience of our first day aboard. Room: We chose a standard interior room. As a first-timer, it was actually bigger than I expected. It was very clean. The room attendant was very nice and very good at what she did. We were impressed. One night and morning, we did not have hot water, which made for an uncomfortable shower. Only other complaint was lack of outlets (specifically disappointed there were none in bathroom), but that might just be an all cruise-line thing. Destinations: Like I said, it was the destinations that lead us to this ship and they did not disappoint. It was easy getting off and on the boat and they made it clear what time we could do each. We booked one excursion through the cruise ship and 2 others separate. Each of our excursions were worth it. Food: We ate all of our dinners in Main Dining Room. We thought the food was excellent and we had a great server. We chose the "my time dining" but ended up making reservations for the rest of the week, at the same time with the same server. Only complaint was our wait-time and having to sit with another couple the first evening aboard. It wasn't the end of the world. We had our breakfasts and lunches at the buffet. We enjoyed the food there and felt it was all quality. Our main complaint with the buffet was how crowded it was, which left us sometimes spending 5 minutes hunting for a table. We had snack from the Cafe Promenade and they were okay. We wished there were more included restaurants to chose from. Shows: I had high-expectations for the shows and only a few of them hit them. There were two comedians, the first was excellent, and the second one honestly would have gotten booed off the stage if they were performing anywhere else. The Ice Show was excellent. Both Ice shows filled the rink to the point where they turned away people both times and we ended up standing to watch it. There was a Cowboy performer which was very good. I was most disappointed with the shows with the RC singers and dancers. I felt the RC performers were extremely talented, but their shows were scattered and random with no plot line. The main theater itself is starting to show it's age. The seats looked old, the curtain looked ancient, and I was most shocked by the 1990s main projector they used. If Royal Caribbean reads this, trust me it is worth the money to buy a new one. Some of the graphics and sound bits they used sounded very 1990s as well. Activity Deck: The pools were nice to look at, but we never got in. There were plenty of chairs except for the day at sea. Most of the area seemed modern and clean. The Flow Rider surfing machine was fun to watch and the water slides were fun. The basketball court looked nice as well. The Putt Putt golf course was fun, but very strangely designed (it was easy to lose your ball down the path). Add Ons: I created this section so I could grumble about being constantly asked to buy a drink package or to make reservations at one of the paid restaurants on board. I actually felt embarrassed for Royal Caribbean as they sent employees through the Main Dining room during dinner asking if people wanted to make reservations at their $70 per meal restaurant. It didn't ruin my experience, but it was annoying. On Ship Photos: We enjoyed getting professional photos taken of us at various points throughout the cruise and even bought one for $20. It was very easy to select the photo you wanted and we were not pressured to purchase any. Having photos taken in the middle of the halls constantly caused crowds and confusion in the ship though. Other: I really really wish Royal Caribbean would provide the daily activity guide Cruise Compass further in advance. It is delivered daily the night before, which creates little opportunity to plan what events you'd like to attend or activities you'd like to take part in ahead of time. As a first time cruise, I was desperate to even get an idea as to what the shows and schedules would be like so I could pack accordingly and plan my excursions accordingly. Maybe this is just a cruise thing, but it was annoying to me. Read Less
7 Helpful Votes
Sail Date: February 2018
I chose Royal Caribbean because it was supposed to be the best, in every category. I've cruised before on 2 different Carnival cruises and they were awesome, so I wanted to go a "level up" to RC. I went with my boyfriend, ... Read More
I chose Royal Caribbean because it was supposed to be the best, in every category. I've cruised before on 2 different Carnival cruises and they were awesome, so I wanted to go a "level up" to RC. I went with my boyfriend, who had never cruised before. I can't eat dairy, so dining was difficult. Nothing is labeled, so you don't know if things contain milk, or are cooked with butter vs oil etc. The only person who knows how dishes are cooked is the chef on staff, which is not an easy/quick way to find out. The food overall tasted good but there were not many healthy options or dairy-free ones. No desserts were dairy free, unless requested a day ahead of time in the dining room. I didn't like that the themed restaurants were an extra fee. Cruises should be all-inclusive I.M.O. especially if you pay extra for alcohol etc. The entertainment onboard was not so great... the Carnival shows I remember were very good and packed at every show. We left after 5-10 min with every show we went to see. The one thing we were excited for was an outdoor movie on the deck that was cancelled without any notice or reason. The pools were also closed for a full "cruising" day for some reason. The staff was SO friendly and happy and willing to help with whatever you needed. Especially in the dining room. There was a couple bartenders who were NOT which was a bummer.. One thing I wish I knew, was that the end "port" wasn't a port, and you had to leave the boat by 10am. Not sure how people did excursions since you couldn't get back on the boat after to shower etc. before going to the airport. The busses take you straight to the airport and you don't go anywhere else. So really you only have the 2 ports to do stuff at. We stopped at St. Thomas & St. Maarten. In St. Thomas we took a ride to Magen's Bay which cost $20 each and $5 each to get in the beach. So $50 to be at the beach for 2 hours where you could do that on the boat and also eat/drink for free. We expected the beach to be a free thing.. maybe more info on the ports online would be good to add. St Maarten we took a water taxi to the beach ($7 each) and there just walked around and swam for a little and had a beer at a bar on the strip. Lots of beach vendors literally RUNNING after us to get us to rent chairs on the beach. Which is uncomfortable when you're in an unfamiliar place.. There was just a lot that wasn't explained ahead of time or available on the website, and the quality was a lot less than expected with such a highly rated line. It felt stressful to me. Like if you ate at a different place they would charge you, if you lost a towel or someone took it they charge $25, or if you got a coffee you might pay for it but wouldn't know until after.. and the excursions didn't seem worth the extra money either. I will probably just go to an all inclusive resort next time for peace of mind and easier traveling. Read Less
6 Helpful Votes
Sail Date: February 2018
We have been loyal to RCL with this being our 8th with them and have sailed on the Adventure before. Overall, this experience was very sub-par for RCL compared to our past experience on the Adventure and with RCL. Bar service was ... Read More
We have been loyal to RCL with this being our 8th with them and have sailed on the Adventure before. Overall, this experience was very sub-par for RCL compared to our past experience on the Adventure and with RCL. Bar service was overwhelmed and poor, particularly the in the pool area and casino. We just wonder if all the "great" employees are being placed on the new ships and the older ships are understaffed. Drinks (bloody mary) were rarely the same, i.e., olives and/or Tabasco added. We also wondered if the bars, staffing and systems have not kept pace with the popularity of the drink packages. Our dining experience was awesome and a couple bar tenders in different venues were very friendly and helpful. The casino had technical issues so the players card was not working the first day/night and a number of the slots were not working the whole cruise. On a positive note, they continue to emphasize sanitation with the addition of hand washing sinks at the entrance to Windjammer in addition to hand sanitizer. Embarkation and disembarkation were excellent, they have a great system. We arrived at the port at 10:15am, were checked in immediately and on the ship by 11:00am. FYI- Paradise point in St. Thomas was still not open, but it appeared that most other destinations were operating. Read Less
2 Helpful Votes
Sail Date: December 2017
The Adventure Of the Seas is a good ship considering you're 16 years old. It has varied itineraries. I am a person that I really like cruises and I can't say that the Adventure has been the best cruise I have ever made in my ... Read More
The Adventure Of the Seas is a good ship considering you're 16 years old. It has varied itineraries. I am a person that I really like cruises and I can't say that the Adventure has been the best cruise I have ever made in my life. The quality of the food in the main dining room is average and the Communication with The Empleomania Filipino or India is not easy. The rooms are OK, As for fun you should consider traveling with a group. Don't do it alone unless you are one of the people who likes to talk even with the shade. Fun for Kids it’s not bad but for example the Adventure Ocean It is not very frequented by children for at least 8 years. The alcoholic beverages package have good prices just like the one in the photos. The Empleomania, in general might be a little More Generous or sympathetic Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this cruise to enjoy New Year’s in the Caribbean. The staff, level of service, value for money were high points. Quality, taste of food in Main Dining room needs improvement. Too many bland dishes, Little creativity in food ... Read More
We chose this cruise to enjoy New Year’s in the Caribbean. The staff, level of service, value for money were high points. Quality, taste of food in Main Dining room needs improvement. Too many bland dishes, Little creativity in food variety. The main stage entertainment nights that featured the ships singers and dancers as a group were more like Vegas Lounge shows. The two female lead singers had great voices and did not need dancers. The two male lead singers should be replaced with younger singers and the shows themselves need updating. The Eastern Caribbean islands we stopped at especially Antigua and Barabados will bring us back to stay on each island for a few days. There was no information prior to the cruise about any theme nights, we only found out once on the ship, too late to bring any special clothes. I think we will try one of the newer RCL ships which may offer more of what is weak on this ship. Read Less
1 Helpful Vote
Sail Date: December 2017
10 family members cruised (many for the first time) for a family holiday. The destinations were all awesome, even St. Thomas (even though it was clearly sad to see the devastation is still rampant). The stops were very appealing and we ... Read More
10 family members cruised (many for the first time) for a family holiday. The destinations were all awesome, even St. Thomas (even though it was clearly sad to see the devastation is still rampant). The stops were very appealing and we chose this cruise because of its ports of call. They did not disappoint. Pros: This is a large ship with a lot to do. It is clean and the staff goes out of their way to make sure you are having fun, your drinks are full, and you are entertained. Of particular note was Gloria, our room attendant, who treated us like family. We felt sad that she had to miss Christmas with her son. She was amazingly pleasant and warm to us the entire time. The islands were awesome - every stop exceeded our expectations. Chops was delicious, but insane that you have to pay more money for satisfactory food. The entertainment was fun, especially the game shows and karaoke, which is always fun to watch. Guest Services staff (all but one who clearly does not belong in service) were excellent and some even went above and beyond the call of duty to help answer our questions. Embarkation and Debarkation were a breeze, and extremely organized. The Captain and Cruise Director were very visible and informative, as well as entertaining. We felt safe and appreciated. There was a huge range of ages in our group, and the range of activities and amenities was perfect. We felt that the teens and young adults were all adequately entertained and generally safe throughout the ship. They certainly had a great time! Cons: There should never be just one person at the excursion desk. The cruise made several last minute changes to things we booked a long time ago, and there was no choice but wait in a ridiculously long line. There were 5 people at Guest Services twiddling their thumbs, and one poor guy helping passengers with excursions. This is unacceptable. People cruise to visit islands. RC needs to make sure they don't waste precious vacation minutes and hours requiring unreasonable lines to set up excursions or solve problems they did not cause. Royal Carribbean is average at best in terms of vacation planning. In fact the mistake they made with us is inexcusable. 4 people in our trip learned (ON THEIR OWN) 3 days before we had to leave - in the busiest time of year - that their flight had been cancelled back in October! NOBODY at Air2Sea ever contacted any of us and they did not even start to find another flight until we called them. It was an absolute nightmare. In fact, 3 of us spent one entire day on different phone calls to get this fixed, and the flights that were left were horrible. That said, we asked RC to provide some kind of compensation, and after telling this story to 4 different people, each person in our group received $100 on board credit. The only problem was that it WAS NOT ALL THERE when we arrived, and the account was all messed up. Ultimately, they shorted us $250 of the promised on board credit and we had to file yet another complaint about this to get it back. The problem was that we could not use it onboard by the time they solved it, so it is supposedly being refunded to a credit card. That was not the intent of the credit and several people never got to use it for anything. In all, I found representatives at RC to be extremely inconsistent with they way they regarded us, and that was very disappointing. It was so disappointing that we may not use the RC again. We just felt like cattle and numbers, not valued passengers. The food at Windjammer was barely edible, and I am not picky. The eggs were runny and slimy. The selection never varied for breakfast or lunch and it just felt like a mess hall. It was gross. The food in the dining room was inconsistent, but mostly bad. On Christmas Day, 4 of our dinners were nearly ice cold, and 1 dinner never even came. On later evenings, we decided to order multiple starters because they tended to be better than the meals. I would say the fish selection was pretty good, and the desserts were mostly good as well. The café had serviceable pizza. It was fine. We did not try Johnny rockets or Giovanni's. With as much as this cruise charged for everything, it was just plain wrong to look for more money for simply decent food. We did try Chops, and it was great. But, that level of food should be the standard on a luxury cruise. I understand this one experience for many of us may be an anomaly. Others in our group claimed that there was a significant and noticeable degradation in quality from previous RC voyages, where the food and problem solving were superior. Ultimately, before I cruise again, I am certain I will do a lot more research about lines and ships before spending my money on a reputation that may no longer be associated with a luxury experience. Read Less
1 Helpful Vote
Sail Date: December 2017
This was our 3rd sailing on the Adventure of the Seas and it was the least impressive, from the standpoint of the condition of our cabin and of more than a few of the public spaces on board the ship. Oddly enough, it was also one of the ... Read More
This was our 3rd sailing on the Adventure of the Seas and it was the least impressive, from the standpoint of the condition of our cabin and of more than a few of the public spaces on board the ship. Oddly enough, it was also one of the best in terms of cordiality, friendliness and great service provided by various crew members. It was stated by some crew members that this particular sailing was a sell out, so that meant roughly 3,800+ passengers on board and at various times, it felt that all of them were in the same place that we were. This is likely our last sailing on board the Adventure as we were told that beginning next year, the ship will be moving its home port away from San Juan and will be splitting its time between Cape Liberty and Miami. The Freedom of the Seas will take the Adventure's place in San Juan. From what we observed firsthand, the ship is well overdue for general maintenance and refurbishment of many items scattered in various places all over the ship. So many of the furnishings in bars and restaurants were wobbly, rickety, dilapidated and just worn out. Many elevators with missing floor call buttons or with the lights for the floor call buttons being burned out. Many public men's restrooms had urinals and stalls which were out of service for the entire sailing time. Some handicapped automatic doors were not functional. A number of casino slots games were out of service for the entire sailing. Burned out or flickering lights inside of the Sapphire dining room, the Windjammer buffet and down stateroom hallways. Many of the staff members in the Windjammer, Sapphire dining room, Promenade Cafe, Schooner Bar, Duck & Dog Bar and Bolero's were delightful to interact with and provided excellent repeat service with enthusiasm and friendliness. We made sure to sit in the same sections and patronize those same venues, repeatedly, and tipped above and beyond the standard guidelines for those particular crew members. The best part of the sailing were the excursions that we were booked on for each day, with the only exception being for Martinique, which was substituted in place of St. Maarten. Money for our booked excursion in St. Maarten was refunded to our credit card. Our post cruise excursion to the Bacardi Rum facility, for Saturday 12/23, was cancelled and no one was aware of this. Someone at Royal Caribbean or at Bacardi dropped the ball in communicating this bit of news, so that our tour group only found this out after our bus pulled up to the front entrance and an employee told us that the facility had been rented out for that weekend for a private holiday function. Royal Caribbean has promised full refunds for the price of that tour. The quality of the food in the Windjammer was roughly the same as it has been on other RC ships.....unexciting and somewhat devoid of flavor or spiciness, but reliably edible, filling and certainly plentiful. The quality of the food in the Sapphire dining room has suffered a bit with blandness seeming to be the rule of the day. The food is colorful, attractively presented, but lacks taste for some items. We did not do much with events and gatherings that were scheduled from 9:00 PM and onward as we turned in to get a good night of sleep before getting up at 6:00 AM, having our first cup of coffee, going for breakfast and getting ourselves ready for a day of excursions, shopping and walking around. Read Less
Sail Date: December 2017
We chose this cruise because we had sailed before on this ship and were somewhat familiar with its amenities and geography, and on that cruise 3 years ago, wanted and received the "Royal" impeccable cruise experience. Not this ... Read More
We chose this cruise because we had sailed before on this ship and were somewhat familiar with its amenities and geography, and on that cruise 3 years ago, wanted and received the "Royal" impeccable cruise experience. Not this time though......Main Dining room was a real disappointment in the service leg of the cruise. We ordered breakfast and the staff did not come back to the table for 40 minutes, the food arrived cold and requested items were not there. Condiments, such as ketchup and hot sauce were hard to get. The bar staff members get kudos for providing an over the top experience. We did not take any of the recommended excursions, but trusted the rated Trip advisors recommendations for each island, and they turned out to be great recommendations. I think the new staff members on this ship need more training. In order for the next guests to get the best experience that Royal Caribbean provides. We are repeat cruisers, and loyalists to the line. We would like to see this improved. We felt as if we were being driven to the fine dining restaurants, because that's where the best service was on the ship. Giovanni's is the best dining experience on this ship given our experience. I also think that the staff needs to know it is never appropriate to be rude to your guests, It is the reason we came to the ship...Pleasant, Impeccable Service, with a smile. No excuses Read Less
4 Helpful Votes
Sail Date: December 2017
Just came back from AOS cruise. We picked this because of the ports of call. They did not disappoint as we have been to all before. I was disappointed in the staff, ship & food. This of course is just a personal opinion based on my ... Read More
Just came back from AOS cruise. We picked this because of the ports of call. They did not disappoint as we have been to all before. I was disappointed in the staff, ship & food. This of course is just a personal opinion based on my past experiences with other cruise lines. RCL was too noisy for us, "no matter" where we sat on deck and in the different venues. Food choices were typical - nothing outstanding; and staff I felt were not cheerful or helpful to all guests. This is not from a personal experience on board but as an observation as to how many other guests were spoken to. We gave RCL a second try almost 15 years later and have decided to stick with our other favourite lines instead. RCL is not for us personally. I believe if you have a young family with young children, this could be the right cruise for you. Read Less
1 Helpful Vote
Sail Date: November 2017
Love the ship decorated for the holidays and the crew are always wonderful. Shows weren’t up to RCCL standard they were too loud and just plain boring There were hardly any guests in the theater so that explains how loud it was ... Read More
Love the ship decorated for the holidays and the crew are always wonderful. Shows weren’t up to RCCL standard they were too loud and just plain boring There were hardly any guests in the theater so that explains how loud it was there wasn’t anything to buffer the noise. The Platters were ok for a copy cat band. The original Platters would have been in wheel chair or walkers. the food was blah with no imagination at all. Had to go to the market and buy some spices Same old trivia the belly flop the sexy man the love and marriage and the quest. No new movies they are playing Smurf or the tv are on reruns from days gone past We did a beach day in Aruba and Bonaire. I would skip Curacao downtown as the boat people from Venezuela have really taken a tole on the city. Curacao was dirty and most store closed as it was Sunday. That is to be expected Read Less
2 Helpful Votes
Sail Date: November 2017
After sailing Adventure of the Seas last year, we were expecting much of the same. Instead, the RC representative I spoke with prior to sailing was extremely rude and was talking over me and wanted to argue. Completely unprofessional and ... Read More
After sailing Adventure of the Seas last year, we were expecting much of the same. Instead, the RC representative I spoke with prior to sailing was extremely rude and was talking over me and wanted to argue. Completely unprofessional and disrespectful to say the least. On board, we experienced obnoxious children in abundance running freely throughout the ship unsupervised, knocking on cabin doors, many passengers were pushy and rude, a lit cigarette landed on our balcony as we were having coffee in the morning, not once was our picture taken in the dining room, the picture representative at the photo desk was extremely rude; although our room attendant was very nice, he was rarely seen and the last night of our sail we noticed several stains on the side of our bedding that were NOT by us. We were only escorted to our table twice then told "you know where your table is". The last night at sea people were very loud the entire night and a large group of people at 3:30 AM ran down the stairwells chanting and singing "Puerto Rico" over and over. I am so disappointed as I love this ship and the itineraries. Perhaps we will try another ship or another Line altogether. It can't hurt. Read Less
1 Helpful Vote
Sail Date: November 2017
The boarding and disembarkation is well executed unfortunatley we did not have time to see Puerto Rico. Our cabin was quite nice loved the balcony and the staff overall is fabulous they go all out, there is lots to do onboard andI liked ... Read More
The boarding and disembarkation is well executed unfortunatley we did not have time to see Puerto Rico. Our cabin was quite nice loved the balcony and the staff overall is fabulous they go all out, there is lots to do onboard andI liked the itinerary we loved the ports of call especially St Kitts, Antigua, St. Lucia and Barbados but found the locals in Martinique to not always be too friendly. The quality of food in general is ok but severly lacking flavour. The basic price for the cruise is good but they get you back every time you want something to eat or drink and heavily push the beverage packages, They have a lot of shore excursions available at reasonable prices but not always to the quality level of other lines but at more affordable pricing. I would not choose RC again having sailed with other cruiselines but would be ok for firstimers. Read Less
3 Helpful Votes
Sail Date: November 2017
Chose this cruise over a year ago because of the itinerary - which was slightly changed due to the hurricanes. This was fine - and not a factor in my review. We were early to embark, had the 12:30 slot. It was raining and the process ... Read More
Chose this cruise over a year ago because of the itinerary - which was slightly changed due to the hurricanes. This was fine - and not a factor in my review. We were early to embark, had the 12:30 slot. It was raining and the process was not organized. Wet luggage delivered at 9pm - including the contents. I assumed that the luggage was kept under cover, but apparently not. This was frustrating and disappointing as a start, but our room attendant brought tons of hangars and I had clothes hanging everywhere trying to dry. Our room was fine. We've been on the bigger, newer ships, and the age of this one did show a little. The balcony was teeny, barely fit the table/chair, so we hardly used it. Would not recommend spending the money for balcony on this ship if you are unsure. It ended up being just a window for us. But the room space was perfect and there were lots of areas for storage. Water pressure at the sink was nill. But shower was great. Ship has been kept in great condition. It was clean and neat, and every staff person very friendly and accommodating. But overall, it was uninspiring. Biggest pluses: Weather was good (hot, but sunny) and seas calm. Spa was great - services exceptional - and appointments easy to get even last minute. Fitness and wellness staff knowledgeable and dedicated to their jobs and the people they worked with. (shout out to Marko who was always a pleasure to see everyday) Coffee at the (pizza place? I think) was best I've had on a cruise. Consistently good. Dining room staff was great and the food was better than any other (free) options on the ship. (though we paid to eat in the restaurants or on the islands as much as possible) Getting on/off ship at ports - well organized and never backlogged. Biggest disappointments: Windjammer. Probably worst food ever on a cruise. Healthy food / salad bar pretty much non-existent. (salad bar was like 6 things and 3 lettuces - never changed) For everyone else in my party, soup was same most days and just repeat stews etc. And of course, crowded - All. The. Time. Nothing makes me feel more like I'm NOT on vacation than fighting crowds for a table or a plate. We stopped even thinking of eating there any day we were at sea or any time that was "normal" eating time. Late night (after 9:30) eating: There is only 1 option. And that's to stand in line for 30 minutes for a slice of rubber pizza or a stale left over tomato/mozzarella sandwich. We were shocked by this. They keep serving drinks of course, till wee hours - so make sure you stow food in your room if you need to eat when you're drinking a lot! Entertainment: not abundant. I was happy to be on a ship that didn't require you to reserve your seats for everything in advance. I guess the downside to that is limited activity. The theater is extremely comfortable though and we could always get a seat. Excursions - ours got cancelled on this sailing. Was a theme with many people we met. That's never happened before- especially so many of them. We ended up winging it at each port and that was OK. Every stop had a decent local tour available. While the ship did offer activities during the day - the fun stuff was poolside - and impossible to get near unless you camped out 2+ hours ahead of time. It was a crowded ship. And I hear they are refurbishing in January and adding MORE cabins. Can't imagine. Ports: Curacao: We did Resort for a Day at Santa Barbara. Had a great time - highly recommended. Beach was wonderful. Beautiful resort. Our sunset cruise (booked on ship) was canceled. Bonnaire: If you didn't book a water activity, there's not much to see here at the port. Little shopping, no restaurants. So,we ended up taking advantage of the thinner crowd and stayed mostly on ship. Aruba: beautiful island and were were docked there all day (7am to 11pm). Did a walking tour with an outside company which was interesting and fun and provided a chance to eat local food. Then grabbed a taxi to Eagle Beach for the afternoon ($20 for a chair!) but really enjoyed the beach and the drinks. Wanted to shop, but most things closed at 6pm, so we just did some bar/food hopping and hit the casino. St. Kitts: Made this our shopping port since excursion was canceled and we have been here before. Locals super friendly and lots of shops/straw market. Friends grabbed an island tour by local taxi and said it was incredible. So the itinerary was great. The ship was just good. This is our 5th RCI cruise and we just booked a newer ship (Harmony) for next year. We've done Oasis and Anthem (in the years they were new) so maybe this smaller ship just wasn't for us. Our party is on the fence as to whether we need to consider another line. So we'll give it one more shot !! Read Less
3 Helpful Votes
Sail Date: November 2017
Concierge service was nice, especially the free alcohol at at happy hour. The attendants were nice and friendly. The food in the main dining room and the Windjammer was bland and tasteless. It was very disappointing. The staff ... Read More
Concierge service was nice, especially the free alcohol at at happy hour. The attendants were nice and friendly. The food in the main dining room and the Windjammer was bland and tasteless. It was very disappointing. The staff throughout were nice, not great, but maybe I expect too much having been on many cruises now. The ports of call were good and the weather was great. The cabin was very nice, we used the balcony a lot and our cabin steward was very nice and very attentive. This is only the second cruise I've been on on Royal Caribbean but it really isn't comparable to Norwegian. I do think the Grand Suite is the best value with the Concierge level services they provide. On embarkation we were on the ship in no time and the cabin was ready before 2pm. On disembarkation we were off the ship by 8:30 and at the airport by 9am. Plenty of time to get through security and to our gates before our 11:55am flights (could have caught a 10AM flight no problem) Read Less
6 Helpful Votes
Sail Date: November 2017
Adventure is a beautiful ship. In order to fill the ship, it seems Adventure offered great deals to the residents of Puerto Rico. However those of us who are loyal to Royal and booked some time ago, were the ones to suffer the overcrowded ... Read More
Adventure is a beautiful ship. In order to fill the ship, it seems Adventure offered great deals to the residents of Puerto Rico. However those of us who are loyal to Royal and booked some time ago, were the ones to suffer the overcrowded ship. The staff was super and did their best, but were overwhelmed by numbers. We were disappointed in the shows, nothing unusual or unique. The two female singers were outstanding, the best part of the big nightly shows. We enjoy having unusual or unexpected experiences. Maybe because only one sea days, none of these happened. (Dancing in the promenade, drum bands, other spontaneous happenings). Enjoyed the big band concert in a lounge, not well advertised. Just lucky we noticed it so we could attend. Others told us they would have gone if they had known about it. We always love our cruising, just some more memorable than others. Read Less
1 Helpful Vote
Sail Date: October 2017
Overall the cruise was mostly enjoyable. However where we were most let down was by the pre-booked flights arranged for us by Royal Caribbean. One week before departure a connecting flight was changed causing the entire booking needing ... Read More
Overall the cruise was mostly enjoyable. However where we were most let down was by the pre-booked flights arranged for us by Royal Caribbean. One week before departure a connecting flight was changed causing the entire booking needing alteration, had I not contacted them myself I don't think anything would have been done. Despite calling almost every day we arrived at the airport, 6.30am to find our booking was never finalised and Royal Caribbean was washing their hands of the whole matter, we were only allowed to travel by the goodwill of American Airlines. The ship was larger than our previous cruise so we found it a little busy for our taste. The cabin was no better or worse than expected but was adequate for purpose and very clean. Main Dining room dinner was well presented but poorly cooked in some instances. Chops Grill was, however, excellent. Windjammer was good buffet food. Entertainment onboard was good and varied. Service was very good all round. Read Less
1 Helpful Vote
Sail Date: October 2017
The cruise price was fair. Amenities good. A bit too noisy at times. Would have preferred an area(s) for relaxation and tranquility instead of the stateroom. However, the ship was beautifully designed; food was well prepared and ... Read More
The cruise price was fair. Amenities good. A bit too noisy at times. Would have preferred an area(s) for relaxation and tranquility instead of the stateroom. However, the ship was beautifully designed; food was well prepared and presented to guests. The waiters were cordial and remembered by name those who were being served. Pleasant and courteous staff and willing to direct and help when needed. The cabin was spacious and kept clean. If sailing again in the near future, would choose a smaller ship. One point which needs repeating: I was totally dissatisfied with the treatment received while awaiting transfer from San Juan Airport to the ship. There was a lot of confusion regarding where to stand on line and what was expected of Royal Caribbean travelers. It almost spoiled my vacation had I allowed such to do so. Reorganization is a must! In conversing with family members, they too had a very bad experience with the personnel who were in charge of the transfer. However, transfer from the ship back to the airport was much more organized and the ride a pleasant one. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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