1 Helpful Vote
Sail Date: September 2018
Have enjoyed cruising on Royal line before but this ship was the worse experience we have ever had. Embarkation and disembarkation was great, We had a back to back cruise, on the first half going to Canada we were in a balcony room, but ... Read More
Have enjoyed cruising on Royal line before but this ship was the worse experience we have ever had. Embarkation and disembarkation was great, We had a back to back cruise, on the first half going to Canada we were in a balcony room, but not too bad, only complaint was the odor of dried urine which was always present, the room attendant did clean it a few times daily but it did not help much, storage was adequate for an older ship, but on the second half of our trip we had to move to a interior room with no window or view screen for the outside, there was no circulating fresh air which cause my husband to have increased sinus problems and me to have frequent nose bleeds, the room was small with no room to walk along the bedside, we had to approach the bed from the foot of the bed then get on our knees and crawl up to the head of the bed which was not easy for someone who has muscular problems and a need to go to the bathroom throughout the night. We only ate at the Windjammer and had difficulty finding seating most times maybe because most of the tables were large with couples taking a large table so they could eat together and the smaller tables where you can sit and eat while having a private conversation with your companion were not plentiful, all the tables were too close. The only good thing were the dining servers, most were very friendly and constantly there if you needed anything. There is much more i could say that was not good on this ship but i won't. I have enjoyed cruising in the past on Royal and plan on doing it again only not on Anthem of the Seas Read Less
2 Helpful Votes
Sail Date: August 2018
We flew into Newark airport and spent the night at Wyndham Garden hotel. We do not recommend either. The boarding the next day was unbelievably easy and fast. The balcony cabin was ok but seemed smaller than ever before. We sailed RC ... Read More
We flew into Newark airport and spent the night at Wyndham Garden hotel. We do not recommend either. The boarding the next day was unbelievably easy and fast. The balcony cabin was ok but seemed smaller than ever before. We sailed RC once before and really enjoyed it. This time was a lot different. In all other ship's cabins we had a coffee table in front of the sofa. There was no table or even appeared that there could have been space for one. My husband always liked to have breakfast in the room. Not only did we have to pay for this but there was no where to eat it in the room. We do not like that so many daytime activities cost extra. There was a good deal on soda in the room for $12 for six cans, The buffet was way too crowded. The main dining food was banquet quality and not much change from night to night. We tried to do anytime dining for the one night we would get back from an excursion too late to make the 5:30 seating and were told we could not change our time at all. We were surprised but then told we could join our regular table whenever we got back. And we do not remember ever seeing an option to upgrade your choice for more money on any other cruise in the main dining room. Our waiter, Rashon, however, was the best we have ever met. We did enjoy the entertainment but why are the bar shows so short? Ports of call were not that interesting. Seemed like you needed to take a bus to an interesting port town. We did do Kennebunkport. The hop on hop off bus at St. John and Halifax was not that great. The weather was great and the seas the calmest we have ever seen. Read Less
7 Helpful Votes
Sail Date: August 2018
Ironically our last cruise was in 2007 in the Caribbean on the AOS (not why we selected the ship this time). So its been a minute since we have chosen to spend our vacation $$on a cruise. The attraction was drive-ability to the port and ... Read More
Ironically our last cruise was in 2007 in the Caribbean on the AOS (not why we selected the ship this time). So its been a minute since we have chosen to spend our vacation $$on a cruise. The attraction was drive-ability to the port and the itinerary. 1. Boarding and dis embarkation was quite orderly and the process has benefited from the electronic records and screenings. I must note that we were traveling with son, dil and baby so there were some advantages being with an infant. 2. We had a JS on deck 9 and 191 sq ft cabin on deck 12 near the Spa. The JS was a nice size and was great for an infant or children as there is a bath tub. I don't believe it was worth $5000 especially charging $900 for an infant. The deck 12 location was terrific as you had immediate access to outside and the front of the ship was very quiet. I also hate trudging down the long corridors. HIgh marks for the location!!! 3.Dining. Based on my observations of the amount and frequency of food that people were eating I would have to say most people seemed quite happy. I believe I am the outlier in this category as I have been fortunate to dine at some wonderful restaurants in the US/Canada and Europe. And at home we have access to local, organic, fresh food. We dined in the Main dining room all but 1 night. Bottom line the food is good banquet food. I understand that it is an amazing feature that they prepare and feed thousands of people. I brought on a case of Evian water (restocked in port) and never drank any water, soda, tea or coffee the entire time. I really loved the sink options as you enter the dining room instead of the sanitize option. 4. Ports. We did not use any of the ship tour options and instead located private guides. Nova Scotia waterfront was beautiful and very walking friendly. We started our Lobster Roll Tour in NS and ended it in Portland. We tasted 10 different Lobster Rolls and 3 of the 4 of us rated Dave's in NS #1. We were unable to eat at Eventide in Portland which was a disappointment but it was too hot to wait for a table with a baby. There are plenty of tour options in each port you just need to know your interests and stamina before booking. 5. SERVICE I have immense respect for anyone in the service industry and the staff was tremendous. Cabin stewards, dining staff are truly dedicated and want to make certain that every guest is happy and pleased. At the same time I feel like the staff are not paid or treated very well by RC. Kudos to the staff of AOS. The one exception would be the Front Desk. I made several call for general info and stopped several times for various reasons and they are so automated and don't listen to the question and just wanted to recite some pre packaged answer. Again, maybe some one is talking in their ear with auto response. 6. Activities. I don't feel that their is enough pool space especially for a ship that spends most of its time in the Caribbean. Nice sun and shade options with and without wind protection. They DO NOT have nursery for under 3 despite being told in advance that they did. VERY LIMITED SAFE USABLE SPACE FOR UNDER 3 CROWD!!!!! 7. Would we return? NO. I would prefer to pay more upfront and not be nickled and dimed for every little thing AND pay 18% gratuity on top of that. Our next cruise will be with a premium line that focus on food and wine with fewer guests. Cruising is not an inexpensive option. People are fooled with the food option. I guess the exception is if you get the lowest priced inside cabin. 8. Overall based on my experience the target market for this ship and this itinerary is over 50, multi generational, very little diversity and predominately draws from the Mid Atlantic region. I did not witness loud or excessive partying and drinking. Happy Cruising to all. Read Less
Meh
4 Helpful Votes
Sail Date: August 2018
This was my first RC boat, and I was pretty disappointed. After cruising only on Carnival for years and having good experiences I expected even better from RC because I've always heard great things. I was really excited. Embarkation ... Read More
This was my first RC boat, and I was pretty disappointed. After cruising only on Carnival for years and having good experiences I expected even better from RC because I've always heard great things. I was really excited. Embarkation and disembarkation was really smooth and simple, the fastest I've ever seen. I really loved the interior and decor of the ship and as soon as I boarded I was impressed. The Solarium pool area was especially impressive, it's really nice! Unfortunately, I soon realized that everything only seems nice on the surface. The casino feels ancient, and there are only a few fun and recent machines. Half of the elevators were out of service, making the wait for an elevator ridiculous and possibly dangerous should an issue arise. At first the rooms seemed fine, and although our steward was lovely, we quickly realized the room was only clean on the surface. The faucet of our sink was filthy upon arrival, and there were hairs everywhere. Also, there are small marker marks ALL OVER the boat, as if being marked by professionals for something, not by a kid who got hold of a marker. It isn't a big deal but it just adds to the overall feeling of the boat not being truly clean and ready for vacationers. Also, it seems like rules were never enforced. Usually I don't mind this much but at some points it was annoying. One instance in particular was for the dinner theatre at Giovanni's. It is marked as an 18+ experience, yet there was a baby there. The parents set up an iPad to keep him entertained so thankfully he didn't cry, but we were sitting close to them and heard the singing of cartoons all dinner long. Some rules need to be bent but this was something that should not have been allowed. Everyone near the family was really distracted, and it was just an unnecessary thing for a baby to be at a dinner theatre when there is ample options for child-sitting on the boat. It seemed like a reasonable time for someone to enforce the rules but nobody did. Another big issue was the food. The fact that there are only three places to get food for no additional cost is crazy when compared to other ships. You have the MDR and the Windjammer Buffet, both of which are tasty but have almost the same food every single night and get old very fast. The only other option is the pizza/sandwich shop. At first I thought they would be specialty sandwiches or pizzas but no, it's exactly what they serve in the buffet, although it is really tasty. I thought it was just crazy that there are so few options for food. That being said, we did eat at Giovanni's one night and I was really impressed, the food was delicious. Another big issue is that it seemed like the staff randomly decided to close things down. The buffet was always being closed early, coming in twenty minutes before closing and half the food being put away. I would normally not mind this because I understand that they have such a limited time to get things set up but when there are so few options to begin with I didn't think this was fair. Also, the water attractions like the slides and Wave Rider would close and open at random times that didn't align with what the signs posted. It was very frustrating! I know these people work very very hard but I don't think it's much to ask for things to be open when the signs say they will be. Also, there is a major problem with RC themselves. We did the kayak excursion on CocoCay, and I'm telling you now, do not book this excursion. You go on a forty minute kayak ride to NOTHING. There is nothing to see and nowhere to go, it was so boring and kayaking for forty minutes on choppy water is not easy. We were very frustrated by the time it was over. There were two guides, the main girl who was from the RC and the follow up guy who just made sure everyone was the main guide who was from a nearby island. We mentioned how disappointed we were to him and it launched a discussion on how unfair it is that RC places someone who knows nothing about the island or culture in charge and expects the locals to do all the grunt work. The main girl was making up blatantly false stories to make things seem more interesting and overall you could tell she didn't care about the place she was showing off. It was just really terrible! We also noticed something similar in Nassau. RC books these excursions and then leaves the locals with little to no help once on the island. When leaving the ship and waiting for the excursion there were only two women trying to deal with about 300 angry, hot cruisers. I obviously don't know all the details of how this works but It is unfair how this cruise line handled excursions and they need to provide the locals with more support! Lastly, the DJ was absolutely horrible. Half the time he wouldn't even be at his laptop! I know there is probably a pre-approved list of what he can play but there is no excuse for how often he replayed songs that nobody wanted to hear. We tried to give the club a chance every single night and not once did I see people dancing and enjoying themselves to his music. The best form of entertainment was the ice show. It really was something special! The cruise was a lot of fun and I still really enjoyed my vacation, but this was definitely not a great first impression for RC. Read Less
4 Helpful Votes
Sail Date: July 2018
We chose this cruise because of its itinerary. I do not like to island hop so we though New England and Canada would be a good experience and for the most part it was. The ship is clean and nice our cabin was a good size and always kept ... Read More
We chose this cruise because of its itinerary. I do not like to island hop so we though New England and Canada would be a good experience and for the most part it was. The ship is clean and nice our cabin was a good size and always kept neat and tidy by out cabin attendant. Entertainment on board was excellent especially the Royal Caribbean Orchestra. Service was good. Dining is where it started to go wrong. We had 7:15 reservations for My Time Dining and always had to wait in line for 15-30 minutes, while those without reservations seemed to get seated quicker. More than once we went on line for those without reservations because of this. It was very chaotic and unorganized being seated in the main dining room. Also, the quality and portion sizes weren't up to par. The lobster was terrible on the last formal night. Very small and dry. Also, its supposed to be a formal night, why were people in the dining room dressed like they were going to the beach. Its just not right. The last night we ate in the Windjammer and were sorry that we hadn't eaten in there every night. There was so much to choose from and it was far less chaotic. The ports of call were good except for St. John's New Brunswick. That was terrible, there was nothing to do while we waited for our shore excursion to the Bay of Fundy and reversing rapids, which was quite a disappointment with a factory staring at us from the other side of the river, spewing smoke. But, as our tour guide kept pointing out, it didn't smell. I have no idea why they even stop there. Boston would have been a much better port of call. Read Less
2 Helpful Votes
Sail Date: July 2018
I went on this cruise with friends which i usually do so i always go with the flow. The ports such as Bar Harbor were exceptional as was portland maine. The 2 ports in Halifax and New Brunswick in Canada were sub par. New Brunswick was a ... Read More
I went on this cruise with friends which i usually do so i always go with the flow. The ports such as Bar Harbor were exceptional as was portland maine. The 2 ports in Halifax and New Brunswick in Canada were sub par. New Brunswick was a run down town and had absolutely nothing within walking distance. the town was simply boring. Halifax had a decent museum. The dining experience outside of 1-2 nights our service was so so in the main dining room & the my time dining setup was a disaster from the very 1st day. Noone told us until we got to the dining room that you had to make a reservation for my time dining. It got fixed by the 3rd night but by then the damage was already done. the late night food selection was terrible. it was pizza or some cheap excuse for a sandwich. other ships had more food to choose from. the selection was just average. Our cabin attendant was just horrible and kept forgetting to give us towels at least 4 times. We had to ask for them over and over as well as having a poor excuse for a refrigerator. David Curtis who played piano and was hilarious all week with his random singing of the best songs. He kept us busy and often stayed well past his allotted time. Simply put he was the best cruise entertainment i ever saw in the 5 cruises I have been on. He made the cruise for me. Otherwise this ship is dated and not all that exciting. Read Less
1 Helpful Vote
Sail Date: July 2018
Family vacation and close to home without flying to a port. Traffic was an hour to enter port which was terrible. When we finally got on the ship it was almost time time to leave so I would not choose Bayonne to ever leave out of again. ... Read More
Family vacation and close to home without flying to a port. Traffic was an hour to enter port which was terrible. When we finally got on the ship it was almost time time to leave so I would not choose Bayonne to ever leave out of again. Felt a bit confused of where to go or do when we finally got on the ship.Food was average and way too many restaurants they had extra charges. Entertainment was lacking mostly in the day. We have been on many cruises about 14 mostly on Carnival then the last few on Norwegian had tried Royal many years again and didn’t love it but thought we would try again. Probably our last time with Royal. Have to say our waiters at night were the highlight of our teenagers day. Our first night food was terrible seemed much better after that. Lack of tast and quality. But we would have liked to have options and there was so many restaurants that weren’t included even Ben and Jerry’s were extra and Johnny Rockets. We had 10 people with us and to have to pay extra for a little better food would be way to expensive. Entertainment during the day was totally non existent near the pool area. Even at night you had to search for something to do. Also excursions are just not affordable for 10 people. I usually don’t take the time to write reviews but they definitely need to up there game Read Less
Sail Date: July 2018
Went on Royal Caribbean before. Overall, it was a good vacation with lots to eat and drink. We got what you might expect from a cruise. We had a great time at the NASA space center and The Atlantis resort. The Atlantis tickets we did buy ... Read More
Went on Royal Caribbean before. Overall, it was a good vacation with lots to eat and drink. We got what you might expect from a cruise. We had a great time at the NASA space center and The Atlantis resort. The Atlantis tickets we did buy ourselves and took a taxi over. It was much cheaper and was able to spend more time in the park. The whole crew was very friendly and will work hard to please. We booked an owners suite which was very big and nice for three people. I would recommend booking one of the 'suites' as you get many extras. Select pool areas on the boat and at Coco Cay, special seating at shows, early departure and best of all the suite lounge. Many items I believe are overpriced such as the excursions, the internet package, high-end restaurants and many items sold in the shops on board. Overall, I felt better excursions could have been offered and I have gotten much better deals with more of an 'experience' on vacations in Mexico and Punta Cana. The drinks are very strong which seems good early on but the quality in taste was lacking. I found myself telling bartenders how to mix drinks(amounts). The dining times, and main dining was very confusing and had long lines at times. We signed up for 'My time' but we were put in different areas on some nights and they let people just walk in and sit where they wanted. I know it's a cruise and they want to please but when you have long lines you have to say 'no' to someone that just plops themselves anywhere. Read Less
1 Helpful Vote
Sail Date: July 2018
We went on a cruise with about 9 of us to celebrate our in-laws anniversary. I went in with no expectations. Let me go through each thing line by line. This again is my opinion. I've never cruised before, please take that into ... Read More
We went on a cruise with about 9 of us to celebrate our in-laws anniversary. I went in with no expectations. Let me go through each thing line by line. This again is my opinion. I've never cruised before, please take that into account. Crew: Just amazing. I can't speak well enough about them. If we had been on a garbage barge, these people would have made it great. And not just a few people. EVERYONE went out of their way to make us feel not only at home but part of a family. It never once felt forced or fake. Cabin: Our cabin was big enough and the view was fantastic, but cabinet doors were broken on our mini-fridge, there were stains on the couch and we could hear everything in the cabin next door. Our steward Olivia did an excellent job of turn down service and we wanted for nothing but the room felt like it had been around the block a few times. Also there are literally two single outlets in the entire room. Dining: I know. This is supposed to be the height of the cruise experience but I almost felt like the sheer amount and choice of food came at the expense of quality. Steaks were just okay, Things seemed overcooked to be safe or salted up. Burgers were mealy. I'd rather have less food and just have it be really good. I know I'm in the minority here. Drinks were good but they add up and drink packages do to. And a $15 corkage fee on wine we bring in with us? Really? Top Deck/Pool: It's a zoo on a hot day. No other way to say it. Chairs are just packed in and the smoking sections definitely go past the borders. Picture a mall food court at dinner time and you have the idea. There are other decks that are less crowded, but when we were there, some passengers brought out a boombox and started playing whatever they liked out loud like it was the Jersey Shore. Evening activities: Again, the staff really excels. Some really fun stuff, especially the trivia and game shows. I'm not really into theater but I heard good things from family. Excursions: These were okay. I wish we had known we would only have about 4 hours at Universal or I don't think we would have done it. Dolphin swimming was nice. Cococay was great, but we had a cabana. Otherwise it would have also been a zoo. Staff there was first rate yet again. Value: This is the part that kind of just feels icky. The upsell on everything just gets old. Want a better dinner? upsell. Want drinks? upsell. Want SODA? yep, that's an upsell too. Tour of the kitchen? 35 bucks. And to top it off, there are always these kind of tacky QVC type sales for stuff; perfume, watches, colored stone jewelry, really bad art. It just feels shady and tacky. Overall, I don't think I'm the type of person who is a cruiser. Not enough time in port, meals that are big but feel hollow and a kind of shopping mall type consumer experience. That being said, the evening activities and the staff made this more enjoyable than I ever thought It was going to be. Please don't think I'm being arrogant or disparaging to RC. I think they do a very admirable job, but I don't think I'll be going back. Read Less
Sail Date: July 2018
Transfer from airport: •The lady who met me at luggage was super nice... Once I found her. She was sitting slouched up against the pole with her Royal Caribbean sign tilted towards the ground. I almost missed her. •The man who ... Read More
Transfer from airport: •The lady who met me at luggage was super nice... Once I found her. She was sitting slouched up against the pole with her Royal Caribbean sign tilted towards the ground. I almost missed her. •The man who drove the van was just rude. No hello. When a fellow passenger tried to make a joke to lighten the mood he said "what's that supposed to mean?" in a very rough voice. He also cut across several lanes of traffic at a time. His low fuel light was on, his check engline light was on, his low tire pressure light was on. I'm honestly surprised we made it to the ship in one piece. Wish he had given his name because I would've listed it here. Embarkation: • They made me take a new photo because my hair color "changed." My hair color has been the exact same for two years. •They crammed us into these rows of hard plastic chairs to wait. The rows were very awkwardly facing each other. The chairs were also so close together that, were you any bigger than a toothpick, you were uncomfortably encroaching on the space of others. •Many of the workers here were very rude. They yelled at people who were saving seats for family members or friends because they didn't want to get separated from those people. The employees were adamant they couldn't have any open chairs, even if the person had already been sitting there and just went to the bathroom. •When it was time to get on the ship, the lady came to our two rows facing each other, made the motion to stand, and then proceeded to yell at one of the rows to sit back down because it was only one row at a time. On the ship: •The staff was day and night different from that in the port. The staff on board was amazing. Nearly everyone we encountered was willing to go above and beyond to make sure passengers were happy. The sail away party was awesome. •The main dining room had delicious food and wonderful staff. We had Antonio as our waiter and Ivon as our assistant and they were great. If something was wrong with the food they fixed it in a jiffy. If you simply didn't like what you were having they were adamant it was no trouble to get you something else. They were truly awesome. •The first latenight comedian was hilarious. Would highly recommend him. The second, not so much. His jokes were very dry. •Invitation to dance was a beautiful show. I'd honestly watch it multiple times. •The pools were good. They were usually pretty packed but that was okay. What I didn't understand was that the adults only pool closed at 8pm and the main pool was open til 11pm. If anything it should've been the other way around. •YOU MUST GO TO JOHNNY ROCKETS. Their food is delicious and well worth the extra $12 bucks. •Our stateroom attendant was excellent. He went by Benny. We had a balcony on deck 8. What I didn't like is the balconies on this floor seemed claustrophobic. They had giant metal walls and a rather tiny opening. I wish the walls hadn't been floor to ceiling and that there had been a way to open our balcony to our family's other room beside us. •The beds/couch were hard as a rock and very uncomfortable to sleep on. You'd think for such an expensive ship the sleeping quarters wouldn't be as hard as the floor. • I wish I would have skipped Justino Zoppe's magic show. He tried to be part magician, part motivational speaker, part comedian. Comedian he definitely is not. Everything he tried to do joke wise was just corny and a flop. The whole room had this awkward energy vibe. If he had just done magic or just done motivational speaking it would've been a great show. But, he needs to pick one instead of trying to be a jack of all trades. Port Canaveral, Florida: •Go to the Kennedy Space Center. It's beautiful and awe inspiring • Do everything you can NOT to get Sylvie as your tour guide if you go. First of all she told us to call her Mommy. That's just too weird. And then she said "Mommy walks fast" and boy did she. She didn't give us any time to actually enjoy the things we were seeing. It was "here's this, and we're moving on, and this and we're moving on." She tried to show us literally everything and that's just not possible in the limited time we had. I much rather would have seen fewer things and really had the time to appreciate it than rushed through from thing to thing without the ability to take it all in. She went way, way too fast. And she didn't even take into consideration the needs of the group. We had older people in our group with mobility issues who were struggling very hard to keep up. She also told us we would have 20 minutes for lunch and then only gave us 10. We had just sat down with our food and she was telling us we needed to go. Royal Caribbean needs to request that she's not given as a tour guide for their excursion groups. Coco Cay: • We rented a Bungalow for the day on what is supposed to be a luxurious and relaxing private island. The bungalows are placed in a *known* tidal area where the water gets extremely hot while the tide is out because there aren't any waves during that time. It was honestly less hot to walk on the sand that wasn't in the water. Extremely uncomfortable. Should've saved our money and stayed on the boat. Highly disappointed with that. Nassau: •Beautiful island. The water was much more like what I was expecting in Coco Cay. Relaxing and refreshing. I recommend scheduling an excursion to a private beach, though. The areas you can get to on foot are all very tourist trappy and you have all kinds of locals yelling at you to buy their things. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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