1 Helpful Vote
Sail Date: December 2017
My favorite...ship I will miss it.. it is leaving ... I have cruised on this ship before and have never been disappointed great service all around the embarkation and disembarkation so simple and easy... went smoothly the ship very ... Read More
My favorite...ship I will miss it.. it is leaving ... I have cruised on this ship before and have never been disappointed great service all around the embarkation and disembarkation so simple and easy... went smoothly the ship very clean and service at the dining rooms just great, everybody is so friendly...loved every show (I went to all the shows) very professional we enjoyed every island the people are very friendly there were so many shops (and too many jewelry stores)...I recommend this ship all the time and have many friends and family who have cruised with Adventure, and would definitely go again ...the casino waiters are awesome they made sure our drinks were full...did not even have to ask..please don't go. Oh well the Freedom is coming to replace my favorite ship...maybe just maybe it will become my second favorite..I will soon find out since I have already booked it for 2018 Read Less
1 Helpful Vote
Sail Date: December 2017
++ Great Itinerary and ports of call Great cuisine on dinners a la carte, many options in windjammer restaurant Great service and staff Nice attractions on ship like ice rink and flow rider, there was time for everything ... Read More
++ Great Itinerary and ports of call Great cuisine on dinners a la carte, many options in windjammer restaurant Great service and staff Nice attractions on ship like ice rink and flow rider, there was time for everything Excursions were very good organized Ship is in a very good condition, very comfortable Traveled with 1 year old baby, everything was great and suitable, staff was very attentive - - All shows with dancers and singers are similar Cabin need to be refurbished in bathroom area Balcony and crystals were dirty all time Disembarkation was a mess, everyone had to go down by stairs (they didn't allow us to use elevator even when we had baby stroller), lines on customs (just 3-4 officers for 3000 people) Great trip and great experience overall, would be back on this ship if happened. And definitely would be back on some of the islands again! Read Less
7 Helpful Votes
Sail Date: November 2017
November 25th, 2017 Sailing from San Juan Passenger’s Log We chose this particular cruise aboard Royal Caribbean’s Adventure of the Seas because we like to sail the week after Thanksgiving when there are not many children ... Read More
November 25th, 2017 Sailing from San Juan Passenger’s Log We chose this particular cruise aboard Royal Caribbean’s Adventure of the Seas because we like to sail the week after Thanksgiving when there are not many children on the ship. Also we were repeating a very enjoyable experience of traveling with two other couples same time last year. I researched other reviews before writing this one, and I want to offer that I have, in the past, lived through a major hurricane and its aftermath. I understand that folks want a break from their misery and a way to express their relief. Royal Caribbean has been very generous in giving back to the people of Puerto Rico. Therefore, any mention of discontent over the conditions that existed on this ship might appear to be mean spirited or perhaps an expression of snobbishness. I say no to that…no malice, bias or snobbery is intended. This is merely an expression of our experience. We have a level of expectation when we travel for which we are unapologetic since we pay dearly for it. The relevant question here is how much money does a company have to make before they feel they can take the very folks who are the foundation of their success and thumb their noses at them? Upon arrival in Puerto Rico, we were among the lucky ones who were booked by Royal Caribbean at the La Concha Renaissance. The flight to San Juan was eye-opening as almost every other roof is covered with blue tarp. Many trees are downed and the electricity is sporadic. The locals have to scramble for water, have no A/C and no lights. It's very sad. Our hotel is equipped with two generators so we can hardly tell anything is amiss outside of the complex. It's cool, modern, clean, and everyone is very friendly. They share their experiences only when asked and with humor and gratitude to have survived the storm. We relaxed, ate poolside and it was very good. Upon arrival to the ship the next day, we were the first onboard and were escorted to our suites. The concierge staff could not have been more accommodating. The adorable Maria who sat in for the sick Sucel was a doll. When Sucel showed up after recovering, she was very efficient, sweet and granted our every request. The concierge staff all worked so hard to be cheerful and were very reluctant to show any displeasure about a very demanding situation, but it is hard to ignore grace under fire. If someone from Royal is reading this...please know that your concierge level staff is where they are because they EARNED it through hard work and by being the face of your company. So, we always choose not to eat in the dining rooms. We purchased dinner packages alternating between Giovanni's and Chops. These are the only two specialty restaurants on the ship. Our waiters were seasoned, professional and welcoming. The food is only adequate. They push quantity but it does not mask the fact that the food is just not up to standard. There are some very nicely prepared dishes, but there is very little evident freshness. The use of too much salt amplifies the need for drinks. The Windjammer was completely overwhelmed by guests. There were children running around unsupervised and the food trays were often empty. The stacks of clean dishes were hard to find as entire families of passengers each carried two or three filled to the brim. The same was true for utensils. It was impossible to navigate around masses of people juggling overflowing plates to overpopulated tables filled with loudness, screaming, and total disregard for anyone. There was food on the floor, scrambling servers trying to keep up, and the din of people yelling to each other over the expanse between counter and table. It was challenging to even enter the room at all because in the cruise line’s efforts to keep the passengers disease free, sinks are lined up against the wall in the open so that hands can be washed and air dried. One hopes it has an impact but mostly it seemed to just cause a bottleneck that confused many. There were literally hundreds of people trying to pass folks washing up at five sinks. In order to help work around this situation, we had breakfast delivered to our suite each day. We did have two very enjoyable and fun meals at Johnny Rockets only because it was empty while we were in port. Otherwise, we avoided the Windjammer and only when completely necessary, we sent the person who drew the short straw to fetch food in that den of anarchy and chaos. We normally enjoy karaoke. On this particular sailing with so many Spanish speaking folks onboard, the playlist was mostly Latin. The cruise staff in charge of this activity are Spanish speaking so we had no way of knowing that this first night experience would be a forewarning of what I will call the "theme" of the week. We only went the one night. We saw The Platters in an empty theater with only a sprinkling of other shipmates. It was heartbreaking to see these very talented folks play to a mostly empty theater. They are true talents and it was a joy and privilege to attend this show. We like to spend lots of time in the casino. It is one of the public places on the ship where you are allowed to smoke. We are not smokers, but this is one of those things that comes with the territory. If you want to gamble, you tolerate the smokers. As usual, there is no adequate ventilation in the casino even when only the smoking gamblers are present. However, on this particular cruise, many folks just showed up to smoke and not gamble. Many of them were in groups of five, six, or more who sat with backs to machines puffing away. It created an intolerable situation only exacerbated by the fact that the machines seemed to be set to never pay out. There are lounge chairs in spaces on the pool deck that are reserved for suite guests. Suite guests or those having Diamond (or higher) status are identified by showing gold cards. This means they have paid for this privilege by purchasing a suite or by being repeat cruisers. As there were many children on this cruise, it was crucial to find a place without running and screaming and rowdiness. Having read another review, I learned that schools in Puerto Rico were understandably closed after the hurricanes. Normally we would just think of this unforeseen circumstance as bad luck and continue to enjoy our quieter area. However, there was no enforcement of this benefit. The ropes delineating these areas were not kept closed. If they had been, it would force a prospective pool recliner to view a sign that clearly states the designation. A blue-carded guest and his friend were allowed to set himself up with a tripod and camera to film a poolside event. I saw a waiter accept a tip so that a group of men without gold cards could use the area. When a gold card guest pointed it out, these men were asked to move. They then sat as close as possible to where she was seated and heckled her. This was not an isolated incident. Security was made aware of this situation every day only to ignore the problem the next day. There were many such incidents onboard involving elevator etiquette, proper attire for common areas, running and shouting in hallways and general un-shipmate-like behavior. Tensions escalated as the week sailed by. When some particularly ridiculous waiting time was necessitated by a family having a lengthy conversation while holding the elevator doors opened, I asked politely that the door be released so I could get to my floor. I was rudely told by the offender’s father that they are on “vacation mode” so I guess allowing your children to be disrespectful is okay in “vacation mode” and too bad for me. I found myself longing for the days when you boarded a Royal Caribbean ship and it was like entering a world of gentility and courtesy where everyone is happy to share the common experience of sailing. Folks smiled at each other. They greeted each other and made conversation about how wonderful they are being treated. No one wants it to ever end. The fun. The food. The slowing down of time and calming effect of the sea. You wear your gold card around your neck like a trophy to the number of cruises you have under your belt. Every cruise delivers the same benchmark of contentment as the last. This was none of that. It was just awful and Royal Caribbean should be ashamed. They abandoned the folks like ourselves who expect to be treated special because that is what we are. We are Diamond travelers. We spend the big bucks. We upgrade and gamble. Our printouts on the last day are pages long. You cannot expect us to pay more and get less while you devalue and give away our hard earned privileges. We complained on our last day to Luca who showed up one evening at the Concierge Lounge. He is, I think, head of Passenger Relations on the ship. He is very nice and smiles a lot. He listened as we described to him some of what is written here. He nodded and said it’s really nobody’s fault. It’s a clash of cultures. He offered us a small credit towards our next cruise, and I think he gave as much as he is empowered to give in these instances. However, I say that it was an unprecedented experience for us and this unsatisfactory offering does not erase it. It feels demeaning to use it. It’s hush money. We feel betrayed and overlooked. We feel compelled to warn others because it is an insult. Perhaps Royal Caribbean is making a choice. We are not the folks to whom they are targeting their brand. Yes, we see it clearly. There is no other choice but to acknowledge that we have experienced how you have thumbed your noses at us and to that, I say, shame on you, Royal Caribbean. SHAME ON YOU! Read Less
Sail Date: November 2017
We flew into San Jaun the afternoon of the cruise and took advantage of RCCL Transfers which were later reimbursed by RCCL. The Transfer was timely and uneventful. Check-in was quick and easy as there were no lines for priority check-in. ... Read More
We flew into San Jaun the afternoon of the cruise and took advantage of RCCL Transfers which were later reimbursed by RCCL. The Transfer was timely and uneventful. Check-in was quick and easy as there were no lines for priority check-in. We noted that there was the smell of mold in some passageways and were disappointed to find our cabin in the same condition. Some cruisers we later spoke with stated that they had similar issues. Maintenance personnel changed their AC filters revealing that they were black with dirt and mold. Our friends in and adjacent cabin had issues with the shower drain backing up into the shower. It required Maintenance several trips before clearing the drain. We noted rust on the balconies and other exterior areas of the ship. In short, the ship condition was well below what we previously experienced on RCCL cruises. Another area of concern was the absence of Lotion and Conditioner in the cabins. Every time we asked the cabin attendant for these items normally found in cabins we were told he would have to ask his supervisor lest he get in trouble. It’s almost unbelievable that RCCL could have become so cheap on inexpensive items. We obtained the requested items but it was an unnecessary hassle. I purchased a soda beverage package pre cruise. I was disappointed that I could only get fountain type drinks when I preferred canned drinks. In this area some servers would honor the request while others refused. The saving grace was the My Time dining room. The food and service were great. The Chops fillet for $16.99 was excellent and well worth the price up charge. On the last night of the cruise we ordered the Chops fillet again because it was very good. They ended up bringing a rib steak stating they had run out of the fillet. It was not what we ordered and a bit chewy. Although the flavor was good. We did get a credit which was appreciated. Disembarkation was easy and the transfer to the airport went well. It should be understood that this ship had been used in the evacuation of hurricane victims ffrom St Thomas and St Martin. This could be a factor in the ships condition. Perhaps, I have become spoiled by the Celebrity Cruise Line. Read Less
1 Helpful Vote
Sail Date: November 2017
Love the ship decorated for the holidays and the crew are always wonderful. Shows weren’t up to RCCL standard they were too loud and just plain boring There were hardly any guests in the theater so that explains how loud it ... Read More
Love the ship decorated for the holidays and the crew are always wonderful. Shows weren’t up to RCCL standard they were too loud and just plain boring There were hardly any guests in the theater so that explains how loud it was there wasn’t anything to buffer the noise. The Platters were ok for a copy cat band. The original Platters would have been in wheel chair or walkers. the food was blah with no imagination at all. Had to go to the market and buy some spices Same old trivia the belly flop the sexy man the love and marriage and the quest. No new movies they are playing Smurf or the tv are on reruns from days gone past We did a beach day in Aruba and Bonaire. I would skip Curacao downtown as the boat people from Venezuela have really taken a tole on the city. Curacao was dirty and most store closed as it was Sunday. That is to be expected Read Less
Sail Date: November 2017
We chose this cruise because it went to Aruba and Curacao. These islands are fantastic. Unfortunately, Puerto Rico and St.Thomas are not up to par as of December 1 2017. St.Kitts was the 4th stop and the hurricane damage was less notable. ... Read More
We chose this cruise because it went to Aruba and Curacao. These islands are fantastic. Unfortunately, Puerto Rico and St.Thomas are not up to par as of December 1 2017. St.Kitts was the 4th stop and the hurricane damage was less notable. The Adventure OTS has dated decor and the entertainment variety was unimpressive (aside from the ice show). This level of entertainment is something I would expect on Carnival or Norwegian but I hold RCI to a higher standard. A new change I noticed was the "service charge" on every drink. Effectively a tip, the service charge is 18 or 20% on top of the list price. In the past it was listed as a tip and there was a line for "additional tip" the change in wording suggests the service charge is not a tip. Although, all the bartenders will acknowledge that it is a shared tip. Enforcing this service charge is extremely annoying and makes the total cost of a $7 beer near $10 after you provide a true tip in addition to the service charge. Read Less
Sail Date: November 2017
This cruise appealed to us because of it's intense port itinerary... and we were not disappointed! At first, we were a bit skeptical (we wanted to relax too of course!) bc of the limited number of sea days, but that was definitely not an ... Read More
This cruise appealed to us because of it's intense port itinerary... and we were not disappointed! At first, we were a bit skeptical (we wanted to relax too of course!) bc of the limited number of sea days, but that was definitely not an issue. We've taken a lot of cruises and this was - hands down in our top 2/3. My husband and I (in our 30s) went with my parents... were there a lot of kids? Yes (the pools were always super crowded). Did they do a good job of making sure the kids/ teens were not running around the adult areas and after curfew? Not at all... the cruise people didn't seem to care... but all in all that was not a big deal in the grand scheme of things. We did not get a chance to explore San Juan before embarkation - nor when we returned... there just was not enough time in our own schedules... however, we got the RC transfer from the airport to the port and to be honest, it was pretty chaotic and unorganized. Checking in was also a mess and took a LONG time! Our check in person was not helpful and was actually wrong about a few things... so it did not start that well. But once onboard, we were happy with the rest of the cruise. (And debarkation was a breeze!) We did not get our bags until late at night, but our cabin (balcony) was spacious enough and our stateroom attendant was very helpful. The cruise was catered to its main clientele as I was told - so mostly those from PR, so there was a lot of Spanish influence - in music, food and of course all shows and cruise info talks were in both languages. (A good way for me to practice my very elementary Spanish-speaking skills! :) ) A few of us did ask the DJ, on the last two nights, to play some more mixed music but he said bc of the demographics of the cruise, he was only going to play a few English songs and that was it... but no biggie! There were a TON of events so after getting back onboard, it was sometimes hard to find the time to get ready for dinner, attend all the shows and still find time to make it to the pool/ do a few activities. Because of the intense show/activity schedule and port itinerary, we ended up switching to My Time dining so we didn't miss any of the adult gameshows, C&A events, etc. To be honest, if you were at an excursion all day, there is the possibility that you could miss one of the fun events on the ship... so take that into consideration if you go on this cruise! Below are some of the shows and activities onboard: Welcome Aboard Show - good Invitation to Dance - been to this a few times on different RC ships, stopped going - our least favorite show, just ballroom dancing Battle of the Sexes/ Majority Wins/ Quest/ Love and Marriage - decent Adult Comedian (2 different ones) - first one was hilarious, second one okay Silent Disco - cool concept Jackpot - no story line, just songs and dances from movies Adele (no not the real one!) - my favorite show hands down... the singer was really really really good Cool Art, Hot Ice - decent Hypnosis Show - eh... Speaking of dining - hands down the best dining staff we've had on a cruise... Sachin and Shandy were our MTD waiters and they were FANTASTIC. We actually ended up requesting them for the rest of the cruise and the two Marius' (head dining staff) helped make sure that was possible. They were extremely friendly, accommodating and efficient. The cruise had one change in port itinerary due to the recent hurricanes - so instead of going to St. Maarten, we ended up going to Martinique. San Juan - no cruise excursion taken either way; only Old San Juan was offered the day we returned... I think they should also include an excursion of the Bacardi Factory or downtown... we ended up waiting for hours at the airport (delayed flight and then we couldn't check in our bags for a while, etc... just a heads up re: SJU!). St. Kitts/ Nevis - no excursion taken there, just walked around the port... nothing new or special; a lot of tourist shops, one bar in the middle, whatever Antigua - didn't walk around the port bc of our excursion, but our excursion was awesome!!! probably my favorite... we did the Fan-Ta-Sea... a luxury catamaran to one of the 365/366 beaches Antigua has... the beach looked small but with the amount of people on the catamaran, it was perfect. The water was BEAUTIFUL... and there was an optional guided snorkeling tour (all equipment provided)... towards the end, they put out lunch for everyone and provided drinks (alcoholic and non) for the rest of the day. The way back was very entertaining with music and interaction from all of the catamaran staff- and great service! Martinique - no excursion taken, walked around the port - nothing really to see or do... you can tell it's a second-thought stop (understandably so)... they had tents with expensive souvenirs set up... we ended up spending maybe 10 minutes and then went back and enjoyed the ship's amenities St. Lucia - took the Mud Bath experience excursion... it was a guided bus tour; a few stops to check out the view here and there and a 1.5-2 hour journey to the Pitons/ volcanoes. Got to the mud bath spot with all of the other tours. Basically you get in the small pool to clean yourself, walk to the buckets of volcanic ash/ mud... put that on and wait a while and then get back in the pool to clean yourself. We were given 20 minutes here and then drove for lunch (same spot for other tours too) at Beacon Restaurant... lots of stray cats begging for food... good view of the Pitons though, drove back to the ship. Barbados - we wanted to spend more time on the ship bc we didn't want to miss out on the pool shows/ Belly Flop and other activities, so we did a 3 hour Barbados Highlights tour... not bad, had a few stops and returned to the ship. Spa - all had spa treatments... I was not satisfied with the service nor privacy of my massage therapist/ room - but Guest Services helped out post treatment to make up for the bad service. Would I go again on this cruise? Yes - we are actually thinking about the taking the Adventure again but to Aruba and Curacao! Read Less
Sail Date: November 2017
We choose this cruise for the great variety of things to do, get involve, and size. Also the thought of just relaxing if we chose to do with the live entertainment. The gym was excellent first thing then not feeling guilty above enjoying ... Read More
We choose this cruise for the great variety of things to do, get involve, and size. Also the thought of just relaxing if we chose to do with the live entertainment. The gym was excellent first thing then not feeling guilty above enjoying all the different food, somtimes the choices was so much I could not decide. The variety of food times was great and the cleanliness was very impressive with choices of sitting by the window. The service by staff was great and friendly and it was nice to see their unity as a family. When you ask for help, their willingness to assist was great. The ports were exciting going somewhere to explore brand new experiences and scenery by touring the different islands and learning about their history met and exceeded all our expectations. The choice of a balcony is a must for extra space and warmt when the air inside with the aircon is welcomed. Also on return to cabin in the evenings it was a pleasant touch the diffent folding of towels Read Less
1 Helpful Vote
Sail Date: November 2017
Adventure of the Seas 11/18/17 San Juan, St. Kitts, Martinique, Antigua, St. Lucia, Barbados, San Juan Great cruise from a disaster area with friends I want to first start by praising Royal and panning them. I want to praise ... Read More
Adventure of the Seas 11/18/17 San Juan, St. Kitts, Martinique, Antigua, St. Lucia, Barbados, San Juan Great cruise from a disaster area with friends I want to first start by praising Royal and panning them. I want to praise Royal for all the runs they made to bring emergency supplies to the Caribbean and getting stranded people home. I want to pan them for believing that Puerto Rico is anywhere near ready to accept vacationers. Puerto Rico needs emergency support and even though both the federal and island government has been near incompetent with the response does not mean Royal should encourage vacationers to fly to the island that has been declared a disaster area and use valuable resources the people need. Since we had multiple hotel reservations canceled, we were forced to fly from Kansas City to San Juan on the day of the cruise departure and fly home on the day of cruise return. This made our vacation seem very short. Getting on the ship at 3 pm departure day in San Juan feels like you missed a whole day of the cruise. One of our friends traveling from Chicago had flight delays and got on the ship at 7 pm just as the gates were closing. We were in a balcony cabin 8254. The previous 4 cruises we had a Jr. Suite. The balcony felt small but was nice and had the Pullman bed for our daughter. Our cabin steward was great but something happened that we were unaware of and she was replaced on day 5. We were sorry not to be able to thank her before we departed the ship. Royal Miami messed up our dinner reservations. We had scheduled late traditional seating and linked our reservations with 2 other families to have a table together. We had confirmed this with RCLDinning 2 weeks before departure. When we got on the ship one of our friends had been placed in early seating. No one in the dining room or guest services was really willing to make a change until we latterly refused to sit at a table for 6 in the dining room full of empty tables of 8 and 10 (there were 8 of us). Finally the maître de came to his senses and said here take this empty table of 8. Even with the frustration of the first night we had the most wonderful time at dinner every night. Our waiter was Halyna Davyoska and our assistant waiter was Ridhatus Alfini (Ceta). They gave us amazing service. The first night my 13 yo diamond daughter looked for the cheese rolls and there were none. Every night thereafter, Ceta had a plate of warm cheese rolls at her spot on the table. We were on the Liberty in March and on that cruise the MDR food hit a new low. I have to say that on this cruise on Adventure, the MDR food was outstanding and better than we have had in several years. Baked Alaska was really baked, mushroom pastry was really a pastry, and the cherries jubilee was at least warm cherries jubilee, I know you can’t have fire on the ship anymore, sure miss the real cherries jubilee. As amazing as Halyna and Ceta were, it was obvious that they had to really rush to stay up with all their tables’ dinner service. Ceta worked hard to keep our drinks filled. It would have been nice to see a bar waiter sometime. Ceta and Halyna gave us excellent wine service. They changed our glasses with each new bottle of wine. Nicholai our head waiter did provide assistance to Ceta and Halyna but he was also pressed to take care of his section. I can’t say enough about how well we were treated. Royal does need to provide more staff in the MDR in my opinion. The singers and dancers on the ship were great. We really enjoyed the production shows. We were not impressed by the cruise director. My 13 year old daughter never received any teen cruise compass or invitations to any functions. Our first stop was St. Kitts. We have made a friend of Veronica who owns a taxi and we always use her on St. Kitts for taxi service. We chartered Captain Miles of Nevis Yacht Charters for a half day sail out of Reggae Beach Bar. As always, Captain Miles provided us with a great sail and snorkel between St. Kitts and Nevis. Service at Reggae Beach Bar was great, food was just ok. On Antigua with hired taxi drive Nikki Mélange to give us a tour of the island then drop us at a beach for 3 hours ($25/pp). She did an outstanding job. She picked Church Beach and it was great chairs and umbrellas for 6 were $35. On Martinique we took the ferry to a beach. The cost was $7 round trip. At the beach bar we found a wonderful Grenache Rose for only $6 a glass. We had no trouble paying with dollars. We did not get any euros. They do speak French and we did have a little trouble with communication. On St. Lucia we did a two tank dive with Scuba Steve. The boat took us on about a 30 minute ride to the Bay of Pigs. My wife and daughter were able to snorkel and enjoy a beach while my friends and I did our two tank dive on two reefs. The dives were great and Scuba Steve treated us very well. After the morning dives we had a light lunch at Brown Sugar Restaurant. The food was great and the price for an island was very reasonable. On Barbados we went to Rockley Beach Park also called Accra Beach. This is our favorite beach in the Caribbean. Most of the cruisers go to the Boatyard. There are several beach bars and nice facilities and Rockley beach and there are no crowds. Chairs and umbrellas for 9 cost only $30. Once we got on the ship the cruise was wonderful. Since it was so port intensive, we did not use the diamond lounge much or participate in many ship board activities beyond a couple of shows and just hanging at the pool on the last sea day. Having to fly in the day the cruise left and fly out the day we got back to port made the 7 day cruise feel like a 3 day cruise. Read Less
1 Helpful Vote
Sail Date: November 2017
Base on this experience Royal Caribbean will be my last option for a cruise company. I choose this ship for the reputation and it was the first time I travel with Royal. I had traveled with Celebrity Cruises and Carnival. The boarding ... Read More
Base on this experience Royal Caribbean will be my last option for a cruise company. I choose this ship for the reputation and it was the first time I travel with Royal. I had traveled with Celebrity Cruises and Carnival. The boarding process was the worst I had ever experienced. Room attendance was OK but was not friendly at all. Food Quality was horrible, even in the restaurant. Water had a weird taste (all passengers we asked agreed). Service desk employees were inexperienced and did not fulfill the task they said they do. Overall employees in the common areas, restaurant host, and waiters in the buffet were rude and did not want to almost anything (like bring you hot milk for the coffee). Waiters in the Windjammer were slow and uninterested. We did find a good server (Rogelio) and the best assistant server (Dewa), so we requested them every night. Shows: ice skating was good, the same as five years ago, stand-up comedy: the special guest was good, the other two really bad. Adele show was good, and the other dance shows were OK. Music entertainment was bad, especially the Latin group and one of the DJ's, don't remember the name. DON'T TAKE THE KITCHEN TOUR!!! YOU'LL WASTE YOUR MONEY. I stayed on the 9 floor, a "superior balcony room", also balcony and some common areas have a lot of rust in metal sections. Balcony size was small. Management needs to teach their employees to said "Yes" stead of "yeah, yeah", especially when they do not fulfill the request of a passenger. It shows the employees really did not care. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.4
Fitness Recreation 5.0 4.2
Family 5.0 4.2
Shore Excursion 4.0 4.0
Enrichment 1.0 3.7
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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