3 Helpful Votes
Sail Date: June 2018
Embarkation was not a problem and neither was our cabin - we knew what to expect in terms of size and location, plus our room steward was excellent! We have cruised 5 other times (1 with Carnival, 4 with Norwegian). FOOD: The food was ... Read More
Embarkation was not a problem and neither was our cabin - we knew what to expect in terms of size and location, plus our room steward was excellent! We have cruised 5 other times (1 with Carnival, 4 with Norwegian). FOOD: The food was horrible. The food at the Windjammer was cold, old, and they always had several stations closed. Presentation was ugly too. Expect to stand in long lines. They also had a lot of Indian food, or meals with curry for lunch and dinner. We were expecting variety. The food at the main dining room was not much better either. For example, the pasta advertised as having "blue cheese" really had ranch dressing. Lobster tail over cooked. Not tasty; nothing was. No late night snacks besides horrible pizza - expect to make a long line for that too. Make reservations for the main dining room or expect to stand in long disorganized lines as well. Room services had several options but not good either. Lemonade had no sugar. I guess it makes sense if they're trying to sell you their soda package. STAFF: Not really friendly. At first we thought 'this person must be having a bad day' but we began encountering more and more unfriendly staff. They were not rude, just not friendly, no eye contact, no smiles, no 'good morning.' Cruise Director was not really around. In fact, he was our least favorite from all our ships. ENTERTAINMENT: Again, the staff was just not into it. It was boring. The comedian was okay, but I am sensitive to the word "retarted" and didn't find those jokes funny, especially since there were several cruisers with disabilities. If you want to see the ice skating show, make the line 45 minutes before it starts and expect a lot of disorganization that the staff did not address. However, that show was amazing! So was the magic show. You can tell they are truly professionals. Entertainment by the pool was also boring. Make sure you are up by 7am to get a towel because by 9am there might not be any and all the chairs will be reserved. OVERALL: Not worth it. Maybe it was our ship & crew. Other cruisers agreed that something was off. We had a good time because we made an effort to overlook those things. Not sure why they made fun of Carnival (the Walmart of cruise ships).... RC is not any better. Plus food in Carnival was delicious! My husband and I felt it was important to share our experience. If this is your first cruise you should be fine but if you have a bad experience share it because it's the only way RC will make changes or modifications. Read Less
Sail Date: May 2018
It was out of New Jersey so it was a quick 1 hour 20 minute drive. We were also excited to travel to their private island in the Bahamas and Bahamas in general. I been to many island but this would be my first to the Bahamas. This was my ... Read More
It was out of New Jersey so it was a quick 1 hour 20 minute drive. We were also excited to travel to their private island in the Bahamas and Bahamas in general. I been to many island but this would be my first to the Bahamas. This was my second cruise. I really enjoyed the entertainment, food and service on my first cruise on Carnival therefore, expected the same if not better experience on Royal based on others feedback. This ship was boring! The band spent more time setting up and breaking down the equipment than actually playing music by the pool. We had to miss the private island because of weather and instead stayed on the ship where a movie was played! No entertainment! I do not go on vacations to watch movies! The customer service was terrible! No empathy and could careless that the experience was less than satisfying. Our money was wasted on this trip! I could have flown directly to the Bahamas for 7 days for what we spent on this boring trip! Not recommended.. Read Less
2 Helpful Votes
Sail Date: May 2018
My first cruise. Didn’t look at other options. My own fault. Went with family members. Based on their experiences it sounded good to them but they were also disappointed. Nothing really handicap friendly. Especially the ports! And if I ... Read More
My first cruise. Didn’t look at other options. My own fault. Went with family members. Based on their experiences it sounded good to them but they were also disappointed. Nothing really handicap friendly. Especially the ports! And if I had known kids were going to be everywhere I would have changed plans. Have to watch for kids cruise free next time! But I doubt there will be a next time! Way too costly for what you get! I was embarrassed by staff in front of other guests because I had a power strip in my suitcase. Did not know it was contraband. And then had to lug my suitcase up to room. They would not deliver it! Elevators were long to wait for! Communication was not the worst. Most of the crew could not speak good English to passengers. Casino employees did not seem happy and the ones that came to your machine were the absolute worst! Read Less
1 Helpful Vote
Sail Date: March 2018
Embarkation and disembarkation went well. The ship definitely needs to be updated. Cabins look so outdated. This ship should not be rated as 4.5 stars. The most disturbing thing is that staff was very unhappy and not trying to please ... Read More
Embarkation and disembarkation went well. The ship definitely needs to be updated. Cabins look so outdated. This ship should not be rated as 4.5 stars. The most disturbing thing is that staff was very unhappy and not trying to please customers at all. This made my experience with RCL Adventures of the Sea very bad. I knew that their job is hard, working non-stop 11 hours a day and 7 days a week. However, they chose to work in a entertaining industry, they have to be positive and make people feel welcome and happy. I did not feel welcomed and happy to be on this ship. In addition, entertaining was as bland as the food in the buffet. Furthermore, my stomach could not handle their food despite of my world travelling experience and globally trying different food . I felt bloated and burped out the greasiness of the food everyday . Pasta and spaghetti were left on the warmer for so long that it felt like baby food, melting in your mouth and not "al dente" at all. In addition, cruisers use serving utensils and threw them back on the food with the dirty handles. I was very worried at this sight and luckily that there was nothing happened this time on the ship. Adding to the insult, dishes were not cleaned properly; stains and left over food were visible from the "clean" dishes and cups. It was not hygienic at all. Food in the dining is much better. However, I could not contact reservation in order to book for my time of choice unless I wanted to eat dinner at 9pm???. I saw a cleaning staff who was on the phone non stop. I meant non-stop every day. I do not think that I want to sail again with RCL again. Read Less
3 Helpful Votes
Sail Date: February 2018
We had heard about RCCL and decided to try them. Very disappointed in EVERYTHING. Food was sub par, service extremely poor, friendliness of the crew and service staff. The dining room was a complete nightmare regarding food and service. ... Read More
We had heard about RCCL and decided to try them. Very disappointed in EVERYTHING. Food was sub par, service extremely poor, friendliness of the crew and service staff. The dining room was a complete nightmare regarding food and service. Windjammer poor service, dishes sat on tables for 15 minutes and only removed when we called attention to the manager. I have been involved with McDonalds Restaurants for over 30 years and sent a letter to the president regarding Quality, Service, and Cleanliness and was given the "royal" brush off. My concerns were from an industry standpoint and it seemed like they really didn't care. The entertainment was awful and what little shows they had overlapped one another. It all seemed like a sideshow of numerous inane acts. We have cruised on other lines. We are not new to cruises. We were offered 20% off next cruise. Hardly warranting another trial. Read Less
1 Helpful Vote
Sail Date: February 2018
Chose this cruise with ten family members because it went to the most island ports with an exceptional ship. Huge TV that could have been exceptional, but was not used for music video (stupid human video instead). No "Bon ... Read More
Chose this cruise with ten family members because it went to the most island ports with an exceptional ship. Huge TV that could have been exceptional, but was not used for music video (stupid human video instead). No "Bon Voyage". Announcements were not in English that you could understand. Service staff were exceptional. Best ever. Soft drinks sometimes tasted like pool water. Room bathrooms were exceptional: Well lit, shower was high flow high pressure, new facilities. Very good. Bed was very comfortable, rooms temperature controls worked very well. Beautiful dining room, 3 stories. Chef table. Food was very good, better than last year. Better beef (prime rib, steak, lobster). Breakfast had cook making fresh omelettes. Easy over eggs made to order, HOT and delicious. Great variety. "Security" was not friendly and acted like TSA agents. Very discomforting and uninviting. Did not make me feel more safe, just rood. Ship was clean and very well maintained. Read Less
3 Helpful Votes
Sail Date: February 2018
Our stateroom toilet did not work for 4 days. Had to go down 2 floors to use the public restroom. Our stateroom phone did not work for 4 days. Glad we didn't have an emergency!! Extremely poor customer service from gentleman at desk ... Read More
Our stateroom toilet did not work for 4 days. Had to go down 2 floors to use the public restroom. Our stateroom phone did not work for 4 days. Glad we didn't have an emergency!! Extremely poor customer service from gentleman at desk regarding these issues. 150 words would not be enough to describe my dissatisfaction with how these issues were addressed, not to mention the poor quality of cleaning of our room.(and only 2 towel animals, which I line up on every cruise I am on and take a picture of them all on the last day. This is a petty thing I know but still worth mentioning) This ship is in need to attention. She is tired looking. She also needs more staffing to attend to the needs of her passengers and also the needs of her public areas. The women's restroom but the pool deck was especially horrible. On a positive note I enjoyed the entertainment provided on the ship. The cruise director was wonderful. The meals were very good and the main dining attendants were excellent. This is not my first cruise and I have cruised on Royal Caribbean before as well. I have always been very happy with our rooms, the service and the ships. Read Less
6 Helpful Votes
Sail Date: February 2018
I was SO excited to book this cruise. My husband and I's first honeymoon was a disaster, so this was supposed to be a "make-up" honeymoon. This was almost worst than our first one. He had never been out of the country, so ... Read More
I was SO excited to book this cruise. My husband and I's first honeymoon was a disaster, so this was supposed to be a "make-up" honeymoon. This was almost worst than our first one. He had never been out of the country, so this was a big deal for him and I was so excited to travel with him, and this cruise quite literally embarrassed me!! I'm not even sure where to begin.... 1. FOOD IS HORRIBLE - The worst meals I have ever had. Windjammer buffet was disgusting, always the same exact choices. We got food poisoning two nights in a row from this place, so we tried Chops Grill. EVEN WORSE. $80 for rubbery tasteless steaks and a terrible waitress. Our best meal on this ship was Johnny Rockets, and that's SAD. Even there, the drains were having issues so there was dirty water all over the floors. The main dining room's food was below average. The steak had zero flavor and was clearly soaked in pepper to try to add to the taste. Nasty. We couldn't wait to get home and have a decent meal that didn't make us sick. 2. BAR SERVICE SLOW - 50 people in line for drinks and 2 bartenders working??? Ridiculous. We prepaid for our drink packages that included tips and stopped getting drinks two days into our cruise due to the slow service. It's not even worth it because by the time you get your second drink, the even little bit of a buzz you would get would be worn off. Not to mention there were only 3 bars...with over 3800 people... doesn't add up. 3. ROOM WAS GROSS - We were extremely appalled with the room in general. The stench was overbearing (and we couldn't even figure out what the smell was), old, musty, nasty! The bed was virtually useless. Lawn chairs by the pool were more comfortable. My back ached every morning from sleeping on a rock. Our toilet never flushed. Had to call maintenance within the first hour. Water in the room tasted foul and old, and warm. Had to go all the way to a bar to get a bottled water because I couldn't stand to drink it. I will say that our steward was awesome. Very friendly and attentive. But even he couldn't help make this room worth the money. 4. STAFF WAS UNFRIENDLY - Besides our steward and one of the bar staff by the pool. The staff never smiled, had rude responses, and acted superior to us if we had a question. Then they EXPECTED an additional tip. Ridiculously entitled. Made me not want to tip them at all! When we got off the ship in Puerto Rico, some man loaded our suitcases into a taxi (that is ALL he did), and demanded me to tip him!!! He put his hand out in front of my face and everything. He didn't even DO anything. We could have put our suitcases in the trunk by ourselves. This instantly turned me off about this city. 5. WINDY AND WAVY - I know this isn't the cruise ship's fault, just a warning to future cruisers that plan to go in February -- DON'T. The motion never ended and fellow cruisers were telling us that they had never seen it that bad before. It was SO windy, that my drink was literally blown out of my cup as I was walking back to my pool chair. 6. When getting off the boat in your last port, they designate specific times that you have to get off. People who book shore excursions with the ship get the priority and get to get off first - very unfair. I had booked an excursion outside of the ship and they would not honor it- so I had to cancel. We had to be out of our staterooms at 8am and could not get off the ship until 10:30, so many people were sitting there waiting doing nothing. Pools were closed. Bars were closed. We waited for hours with nothing to do...When we FINALLY got called to get off, our cards declined (the bank never put them through), but we went to guest services and paid it the night before and was told that we were "all set". WRONG. They wouldn't let us get off the ship until we went to guest services and fixed it. The line wrapped around the ship, we waited for over an hour. Take my advice, choose "cash" not "card" and pay your bill the night before so they have no reason to decline you. 7. PORTS WERE THE BEST PART - St. Thomas and St. Maarten were absolutely gorgeous (even despite just being put through multiple hurricanes). The locals here were so friendly and welcoming (a drastic change to the ship). We didn't want to get back on the boat. Next time, we will be booking a hotel and staying in one place. I have never wanted a vacation to be over. But after this, I couldn't wait to get home. Overall, it was a very poor experience. Most likely will not return to RC if we book another cruise. I hope this helps future cruisers. Read Less
3 Helpful Votes
Sail Date: October 2017
We booked this cruise because we loved Royal Caribbean and all of our previous 5 cruises with them. This particular cruise was disappointing, to put it politely. Fellow cruisers were rude, obnoxious and, at times, out of control. Seasoned ... Read More
We booked this cruise because we loved Royal Caribbean and all of our previous 5 cruises with them. This particular cruise was disappointing, to put it politely. Fellow cruisers were rude, obnoxious and, at times, out of control. Seasoned cruisers at our dining table made these same observations and, were discussing other cruise lines for their future cruise experiences. Entertainment was subpar from the “magician to the Beatles.” After the first two days of this cruise, we chose to eat only in the main dining room as the Windjammer was full of the same rude behavior that was exhibited throughout this ship, from the guest hallways to the main pool area. Take my advice and pick another cruise line and a much different port to depart. We enjoyed our cabin steward and our dinner waitress. The bartender in the adult only pool area was also exceptional. We chose to do no shore excursions and chose to stay on the ship and enjoy it while other guests disembarked. That was the best part of our day. Read Less
4 Helpful Votes
Sail Date: October 2017
I always read bad reviews thinking that that person must always be angry or hard to please and I truly never thought I would ever have to write one. Unfortunately, the ship and level of service were just in too bad of condition to not ... Read More
I always read bad reviews thinking that that person must always be angry or hard to please and I truly never thought I would ever have to write one. Unfortunately, the ship and level of service were just in too bad of condition to not speak up. Below are some selected items I wanted to review: Overall cleanliness of the ship was poor. Furniture was very worn and the carpet has possibly never been changed. Almost every window was dirty. It might sound petty, but these are the kinds of things that make you feel like you are on a B class ship. Service was definitely lacking. Snail pace dining room service for breakfast and dinner. Most crew were seemingly not happy or interested in being there. I'm sure that many of the crew were fantastic, but I can only speak to the ones I came in contact with. Several bartenders were great especially in the Schooner bar and off the Promenade. Bussers in the Windjammer were very nice as well. Our floor (8th) and stateroom smelled like a gym locker room and our stateroom attendant only did the bare minimum in cleaning and communicating. Blood stains on sheets and pillow cases, tears in the bed sheets, wet bed sheets (no luck with sheets as you can tell) mold in the shower, tea colored hot water from sink just to list a few instances of the quality of stateroom. I purchased the romance package (champagne, chocolate covered strawberries, rose petals and a card) which was supposed to be in the room before we arrived as a surprise for my wife, but instead there was a note stating they could not satisfy the order because they were out of roses and wanted to know if I still wanted the romance package. My wife read the note and therefore surprise was blown. Just make a decision and deliver the champagne and chocolate covered strawberries! Dining room had poor service and seemed a bit chaotic. My wife would order dishes marked gluten-free only to be told thirty minutes later they were not gluten-free. This happened the first half of the trip until we started eating in the Windjammer. The dinning room food was good, but the Windjammer was actually better. We were pleasantly surprised by the Windjammer all week for breakfast, lunch and dinner and did not have to worry about the slow service. Giovanni's table was outstanding and gets high marks for food and service. Entertainment was lacking, but that doesn't weigh too heavily in our review. Schooner bar had the best entertainment of the trip. Piano player, instrumental guitar, trivia, etc. Ports of call are a mixed bag. Reviews as follows: St. Kitts - $60 round trip cab ride for two to an OK beach. Relaxing, but not much going on there. Antigua - we did the catamaran and Lobster lunch which is a must! Excellent excursion. Martinique - nothing much to do within close proximity to the ship. Wouldn't recommend getting off the ship. St. Lucia - COSOL tours excursion was wonderful. It's a full day but you get to see all of this beautiful island and are well fed and liquored up with rum punch. Highly recommended. Barbados - Beach hop Island style was very nice. I recommend that excursion or just driving over to Carlisle Bay for the whole day. You can't go wrong with a Barbados beach and the locals are super friendly. Most the ports were stellar which really made the trip. I just feel like Royal Caribbean pairs this ship with great ports to offset the poor conditions. I highly recommend Antigua, St. Lucia and Barbados, but can't recommend you get there on this ship. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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