Sail Date: July 2015
We travel a lot on several cruise lines but I have to say this cruise line was the worst we have dealt with. First the very first day in port we were lead to our shore excursion far from the ship only to be told that the tour had been ... Read More
We travel a lot on several cruise lines but I have to say this cruise line was the worst we have dealt with. First the very first day in port we were lead to our shore excursion far from the ship only to be told that the tour had been canceled and they knew about it for weeks prior to the cruise. When we went back to the ship for a refund we were given a run around with the ship saying they knew nothing of the tour being canceled until all 30 of us showed up wanting refunds. Also when in another port on a tour a guy came up to where we were swimming and started selling drugs to the people on our boat. The captain and tour guys knew the guy and saw him dealing the drugs and said nothing. When we got back to the ship getting on was so crazy we lost the people who bought the drugs so we could not point them out to security(who rushed everyone through). When we finally did make a report to security it was as if we were wasting their time. If you buy the drink package be ready for the bartenders to stare you down as they watch every move you make just waiting for the sign to cut you off. Also if you are given gift certificates from family members as a way to help pay make sure you call and redeem them at least 3 weeks before you sail otherwise you lose that money as we did. The islands and sea were wonderful but as far as this cruise line I do not recommend them as a first choice. Read Less
Sail Date: July 2015
I know the ship is 14 years old, but standard cleaning shouldn't be forgotten. Everywhere from our room to the general areas was dirty. We've been on the Oasis, the Allure and most recently, the Jewel. Maybe we were spoiled by ... Read More
I know the ship is 14 years old, but standard cleaning shouldn't be forgotten. Everywhere from our room to the general areas was dirty. We've been on the Oasis, the Allure and most recently, the Jewel. Maybe we were spoiled by the Jewel because the Adventure was a significant step backwards. The Captain on the Jewel was very particular. He wouldn't even start the muster drill until EVERY passenger was in their stations. The Adventure was done, including the Captain's message, before everyone filed in. Not high on my priority list but just shows the level of detail. The Jewel was amazing!!!! Always spotless, better food, and WAYYYYY better staff. The Adventure could use some training from that crew. Even the fitness center was a mess. The weight blocks on the machines were rusted together. Seriously??? And it's due for a major update. Get some new gear that reflects the times. The biggest letdown is the lack of any consistency with RCL. The Oasis was great! The Allure after that, not so much. Gave RCL another chance with the Jewel which we loved!!! Only to be let down by the Adventure again. RCL needs to build consistency in order to maintain a loyal customer base who will help them attract new customers. Even with my status in both Crown and Anchor as well as in the Casino, I am not sure we will be back on a RCL cruise any time soon. Oh.... and the Adventure is still dealing with the gastrointestinal virus, years after it was first contaminated. Based on the cleanliness of the ship, I'm not surprised. You could Purell that thing top to bottom and that won't replace good ole fashion elbow grease. Read Less
Sail Date: July 2015
With any cruise there is good and bad. The Adventures of the sea is a nice ship and was kept very clean. Staff was perfectly friendly and helpful. Food in the main dining room was average at best. None of the steaks were good so I stayed ... Read More
With any cruise there is good and bad. The Adventures of the sea is a nice ship and was kept very clean. Staff was perfectly friendly and helpful. Food in the main dining room was average at best. None of the steaks were good so I stayed away from them after the first try. Plenty of variety in the Windjammer café and the pizzeria food was pretty good. Good: Clean ship Well organized Nice staff Clean rooms Lots of activities Plenty of food Not so good: Onboard process was horrible, They need to revamp it $14 for 1 pina Colada / $24 for 1 photo They have everyone pay the automatic gratuity now ahead of time which I thought would make things nice and easy, but of course on the last day they throw envelopes in the room and ask for more which I found annoying. Either charge me a one time fee or don't charge me at all. I don't like feeling guilty for not leaving even more tips even though I pre-paid over $300 in tip money Read Less
Sail Date: July 2015
My family of five (three sons, 20, 16, 14), my husband and myself went on the July 4-11 Southern Caribbean cruise, and stayed in Puerto Rico pre and post cruise. This was our 4th or 5th cruise, and the first time on Royal Caribbean. ... Read More
My family of five (three sons, 20, 16, 14), my husband and myself went on the July 4-11 Southern Caribbean cruise, and stayed in Puerto Rico pre and post cruise. This was our 4th or 5th cruise, and the first time on Royal Caribbean. (Unfortunately, also the last). Upfront, I will say that we had one major problem which overshadowed the whole trip and our experience while onboard the ship: My14-year-old and has Down syndrome. He is a sweet boy and fairly independent but could never navigate around a ship such as this one on his own. We were told in advance via RC customer support to talk to the Adventure Ocean mgr and they would "work with us" so that he could participate. When we boarded we did just that, but they would not let him be in a younger group than his chronological age despite his mental delay and the fact that he needed to be in the next youngest room so he could be safely signed in and out, not just come and go as the teens do. We tried the manager and guest services, they flatly refused. We were frustrated and saddened, and our son had to go with us to shows and bars that he did not enjoy all the time on the ship. In this day and age, when we are accustomed to inclusion and accommodation by so many companies, we were really surprised at RC's stance and complete lack of service. No alternative or suggestion was given, except to pay for "babysitting," but since it was "last minute" they could not provide that (and our son is too active to be with a babysitter in his room). The best part of the cruise for us on the ship was the delightful dining staff; no request was too small. My family mostly enjoyed the interactive activities such as games, contests, and the on board pianist in the piano bar. Adventure of the Seas is very large and seems to have everything you would expect (except the lack of flexibility in working with special needs). The Promenade was nice but on board shopping - not so much. Off the ship, the destinations are nice-- especially St. Lucia, and we highly recommend the Spencer Ambrose speedboat tour that goes to Jalousie Beach (stunning scenery, a mudbath with my middle son that resulted in a timeless photo we already have on our wall, and incredible snorkeling right off the beach, plus a fun crew that made the experience really special), which was the highlight of the entire trip. We arranged our own excursions as few offered by the ship were rated highly. Fair warning: all of the ports except Antigua require some effort if you want to get away from the touristy cruise ship area and really see some sights. A half hour taxi ride was involved for all of them (except in Antigua and Barbados where we just hopped on a short taxi ride to hang out at popular beaches and relax). I did not know that most taxis would not take credit cards unless you spend more than $30, so I was constantly going to ATM machines to pay cash for the rides -- we probably spent $400 for the week on taxis back and forth. Our second favorite self-arranged excursion was at St Maarten -- we took the taxi to Cul de Sac (about 30 minutes) on the French side and kayaked out to Pinel Island, which is a stunning Gilligan-Island-type island (except for the two bars). Caribbean Paddling was located right at Cul de Sac, right next to a ferry -- so for $12 you can take the ferry over to the island, it's a 5 minute ride. WE HIGHLY RECOMMEND USING TERESA JOYCE's taxi service. This woman was unbelievable! Caribbean Paddling recommended her, and she provided her "famous" juice punch, most refreshing at the end of our island break, and even some beers, plus a lot of local stories, color, and a terrific sense of humor. At St. Croix, we went to Buck Island -- beautiful reef, but they (BlueBeard's) stop first for beginners at the beach on one side of Buck Island, and we were mostly anxious to snorkel. Embarkation was what you would expect: a zoo! Unfortunately, my husband left his carry-on bag (we all only travelled with carry-ons, no checked bags) on the bus that met him from the airport, since he was distracted by making sure our youngest got off the bus. He remembered it once he got into check in and wanted to go back out and get it, but they told him not to worry, they would bring all bags into the ship that were left behind. That did NOT happen, so don't ever let them tell you that. The bag was never seen again; the ship provided about $70 worth of credits for him to get a bathing suit and a couple of shirts, and that's what he wore the whole time. Disembarkation was much more smooth. We stayed at La Concha Renaissance post-cruise for 2 nights, and at the Marriott Courtyard Isla Verde near the airport pre-cruise for 2 nights, and infinitely preferred the Marriott. La Concha is loud, in a congested area, while Isla Verde is an infinitely better beach, gorgeous swim up bar, and entertaining iguanas. In summary, our self-arranged excursions made for a great trip overall; the ship was what we expected in terms of physical offerings, but a major disappointment in accommodating our 14 year old with Down syndrome in Adventure Ocean, which left us with no break and him with no diversion other than family. On that basis alone, we will not be cruising Royal Caribbean again. Read Less
Sail Date: July 2015
We had the Royal Suite onboard this ship that was recently refurbished, this is the most expensive room on the boat and comes with some perks. First-the check in was a nightmare, if you didnt have a suite you were in a line with 500 ... Read More
We had the Royal Suite onboard this ship that was recently refurbished, this is the most expensive room on the boat and comes with some perks. First-the check in was a nightmare, if you didnt have a suite you were in a line with 500 people carrying your bags waiting for hours. Mini bar was dirty in our room (left over hard boiled eggs and opened water bottles). Johnny rockets service was horrible, the food was DISGUSTING. We have been on Oasis and Allure and this ship lacked big time! The coke machines other RCCL ships have are missing here, yet they still sell the high tech soda cups, what a dissapointment. Concierage lounge - free drinks and hot dogs, fried shrimp, and cheese every night. Horrible food and variety Automatic curtains didnt work in room and the tub on our balcony was 20 years old. The water pressure was so bad it took 60 minutes to fill the tub! Dining room food--imagine college dorm/hosiptal cafeteria because thats what they serve. Pros-Breakfast for suites was great, buffet for dinner was better then dining room the one night we went, dining room service was above average. The show was great - Ron Lucas was one of the best shows we have ever seen! Read Less
Sail Date: June 2015
Our first RC cruise and disappointed. Pros: ship beautiful, service great, loved the ports Cons: too much focus on getting more of your money. If you wanted fresh squeezed orange juice it costs extra, of you want to eat at Johnny ... Read More
Our first RC cruise and disappointed. Pros: ship beautiful, service great, loved the ports Cons: too much focus on getting more of your money. If you wanted fresh squeezed orange juice it costs extra, of you want to eat at Johnny rockets it's extra, Ben and Jerry's extra. The biggest disappointment was the focus on alcohol. You couldn't find water or food by the pool but the carts of rum were rolling by all day. Other cruise lines had free beverage dispensers by the pool (water, lemonade) and food but this boat requires that you get dressed go inside to the buffet if you wanted food or drinks included in your cruise fare. We felt nickeled and dimed the whole time which wasn't the carefree vacation feel we were looking for. Read Less
Sail Date: June 2015
DH and I just off the June 27 Southern Caribbean cruise on Adventure of the Seas. We only get to cruise every few years and this one was a Christmas surprise to me, very special time for us to spend together. We are in the approaching ... Read More
DH and I just off the June 27 Southern Caribbean cruise on Adventure of the Seas. We only get to cruise every few years and this one was a Christmas surprise to me, very special time for us to spend together. We are in the approaching retirement phase in life and work keeps us very busy and away from each other at times. He had added to the treat by booking JS 9628 - nice private balcony (though some do not like having solid walls on both sides I liked the privacy). Also, the walk in closet was something to behold - all our belongings stored on the shelves so we did not even need any of the generous amount of storage in the cabin. The location was very handy as the stairs were just around the corner for easy access up or down. Sebastian was our cabin attendant and was gracious and helpful. Due to work commitments we had to travel in Saturday which had me anxious but worked out fine. I had been given an upgrade to first class on the flight out of Atlanta so I was rested and ready to vacation when our wheels hit the ground in San Juan. We landed at 3:00 pm and were in our stateroom by 4. We had packed in carry on only so it was simple to catch our cab to the ship. It was a very efficient system of filling out the cab info and then being taken right to a taxi. Cost was $23 to the ship. With no luggage to drop we walked into the Diamond line and were quickly through the documentation process, a quick walk onto the ship and we were in our lovely stateroom. It was our first cruise as a Diamond member so we felt very lucky to have access to the Diamond Lounge on Deck 14 behind the Blue Moon lounge. Suicel is the conceierge and was lovely to talk with. We did not request any special arrangements so I cannot comment on that. There was a great coffee machine there and I made use of it frequently. We used My Time Dining this cruise, eating at 6:30 each evening. Our table for two was by the window on the port side so we enjoyed lovely evening as well as good conversation with our neighbors. Our wait staff of Julio and Albino took great care of us and we enjoyed the relative quiet of Mozart dining room. Food is such a subjective topic that I will just say that the food ranged from fine to very nice and we very much enjoyed the experience. We did eat at Giovanni's the first night and while we enjoyed it the food was only okay so we did not repeat it this cruise. As the purpose of this cruise was relax we did not participate in all the activities available on the ship and there certainly is plenty to do. We did participate in Trivia frequently (Felix the bartender in the Schooner Bar is so much fun) and played cards and board games in the beautiful game room - enjoy the sea view from deck 14 and play games. The dancers and singers were the best that we had seen on any ship, in fact would have liked one more production evening. The Ice Show is not to be missed - nicely choreographed with sound and lights, amazing on a moving ship. As always, karaoke is always a real people watching moment. We have been to St Thomas on previous cruises so we only walked around the Havensite area and returned to the ship to enjoy the beautiful day at the Solarium pool. In St. Kitts we had scheduled an island tour with Thenford Grey Tours, this one led by Sackville Grey. We had a very informative trip around the island, the highlight for us was the fort. We spent a bit of time at Shipwreck beach as Carambola was closed due to a private event. Sitting in the shade, enjoying the breeze, warm water and cold beer was perfect (be aware that there are rocks in some areas of that beach). For Aruba I had arranged via internet for a tour with VIP Aruba tour but they never did show up at the meeting point so we hired a very nice driver to take us where we wanted to go. We are not really beach people so we visited Palm Beach and Eagle beach for a quick dip but did not stay long. Curaçao was the big treat - July 2 is their Flag Day so we were greeted with a parade of young people, dance and song performances and great street food. The town is charming and we spent the day walking and enjoying the port area. This was our first cruise on this class ship and I had read some negative comments about her - we had a terrific time, staff was friendly and attentive and the ship is mostly in excellent condition. Though is was a full sailing we did not feel crowded and enjoyed doing what we wanted with ease. After such a fun experience I am waiting with anticipation for our cruise next year. Read Less
Sail Date: June 2015
Loved the Adventure of the Seas cruise to the Southern Caribbean. Interior cabin 7521 The embarkation was painless as we booked the pre- and post-airport transfers. When we got to the dock, the line of passengers who still had their ... Read More
Loved the Adventure of the Seas cruise to the Southern Caribbean. Interior cabin 7521 The embarkation was painless as we booked the pre- and post-airport transfers. When we got to the dock, the line of passengers who still had their luggage was extremely long, and our shuttle driver escorted us in quickly (bypassing that line) and into queue to check in. We were in line maybe 5 minutes at the most. Our cabin steward, Leroy, was wonderful -- making the towels animals and greeting us each day by name and then invisibly making sure our cabin was made up or turned down each night. Was wondering how I'd do in an interior cabin and it couldn't have been more pleasant. Comfortable bed and pillow, and I slept so soundly because, of course, no sunlight to peek in the windows! Dining room waiter, Savio, and assistant waiter, Anton, were attentive and remembered all our little requests so we never had to ask a second time. The food was incredible and we ate there every night, never even considered the specialty restaurants. Front desk was helpful on a couple of occasions regarding some charges we didn't make and took care of it immediately in a very pleasant manner. The only reason this is not 5-stars is the cost of the excursions (we found that you can do your own thing at each port by just walking into the multitude of folks hawking their excursions. We did not go alone, but went on two separate occasions on 10-passenger vans for around $20/person for a 2 to 2-1/2 hour tours of the islands). Also, our one and only attempt to go to the Windjammer Cafe for breakfast (and this was by no means RC's issue) is the hoards of people who are pushing and shoving and kids running and screaming with not a parent to be seen. It's not like they're going to run out of food - they had four mammoth stations with attentive staff and omelet chefs. I wanted to try it, but was not able to tolerate the "it's all about me" attitude of the passengers. The dining room was a much calmer and peaceful atmosphere. Enjoyed all the entertainment throughout each day and evening. You can't get bored as something is always going on. I enjoyed this trip so much, that I booked another trip next summer for the Mediterranean! Read Less
1 Helpful Vote
Sail Date: June 2015
This is our 6th cruise. We have also sailed with Celebrity and Carnival. We have never had a bad cruise but this one was really great. We have 3 boys- age 8, 11 and 15. Rooms: We got adjoining rooms and put them in the next room. ... Read More
This is our 6th cruise. We have also sailed with Celebrity and Carnival. We have never had a bad cruise but this one was really great. We have 3 boys- age 8, 11 and 15. Rooms: We got adjoining rooms and put them in the next room. This is probably a large part of the reason the cruise was so good because I get burned out sleeping in such cramped quarters with the boys as we have done on all other cruises. I also like to keep things tidy and now I just had one boy (my honey) to pick up after rather than the usual 4. Officially, I was with one kid and my husband was with the other two but we broke it up adults and kids. We were in rooms 2656 and 2658. They were at the end of the hall and quiet. Our kids can be quite noisy (they weren't actually very loud on the cruise) and I was glad to have them in a corner where they couldn't disturb anyone. Our attendant was very nice and did towel animals for the kids every night. Very creative- like a monkey with sunglasses hanging from the ceiling. The shower was very good in the room. Dining: We ate in the Windjammer and the main dining room. I thought all the food was great- I am a vegetarian and I always had options. My husband did have one dish he didn't like but that was all. I suppose I could complain about the coffee. I purchased one bottle of wine and drank a glass or two at dinner every night. They kept it for me. A much cheaper alternative to the drink package. Our waiter was very good as well. Service: Everyone was as nice as could be. They do a great job with making us happy. My husband mentioned a scallop dish one night at dinner that he had on a previous cruise. They made it for him and all the boys even though it wasn't on the menu. Embarkation and Debarkation: Embarkation was fine, debarkation seemed to take a bit too long. Puerto Rico: We stayed at the Embassy Suites and it was fine. We walked around Old San Juan and stored our luggage at Barrachina (free!- we bought a drink) prior to the cruise. The forts are wonderful. St. Thomas: Took the Sapphire Island tour. Excellent weather and beautiful place. We have been here before in November and I remember it raining. Good snorkeling. St. Kitts: Our only non-ship tour with Royston. Excellent tour of the island- highly recommended. We ended up at Friar's Beach. Good snorkeling. Love the wild monkeys. Aruba: DePalm Island- this was the favorite for my kids. We did the zipline, snorkeling, the trampoline with spotting belt, water slides. Drinks and food included. Later in the day we had family photos done on Aruba with ArubaAllround photography. He charged $200 for an hour and the pictures are fantastic! I couldn't be more pleased. Curacao: We did an island tour- very interesting history- and went to Blue Bay at the end. We saw flamingos and iguanas. My husband thought this had the best snorkeling. The water was colder than the other islands. Later we walked around town and got to see the Queen Emma pontoon bridge open up. Other: I thought the gym was good and got in a good workout. I also frequent the library and it was pretty good. My youngest liked the kids club quite a bit and went there a few times. We saw the ice skating show and it was great. Read Less
Sail Date: June 2015
I was a little skeptical after reading some of the negative reviews, but our family really enjoyed our week aboard the Adventure. Positives: Check in: Boarding was a breeze. We had to be out of our hotel at 11 and went straight ... Read More
I was a little skeptical after reading some of the negative reviews, but our family really enjoyed our week aboard the Adventure. Positives: Check in: Boarding was a breeze. We had to be out of our hotel at 11 and went straight over. We were lunching in the Windjammer by 11:30. Bags were in our room by 2. Goivanni's: Well worth the money. Just delicious. Dining room service: our waiters were great. Available pool space: never had a problem getting a lounge, even on sea days! Coffee at Cafe Promenade: never a line here. Not sure why, because the "free" coffee is wretched. Food: generally good. We last sailed Celebrity and we're giving the nod to Royal on savory dishes, but Celebrity had much better desserts. The "creme brûlée" was just a shame. Ports: lots of beautiful stops. On the one rainy day, extra activities were added aboard ship, which I thought was nice. Room Attendant: unobtrusive and efficient! He was VERY helpful when my parents, who were traveling in the next cabin. Frank brought and extension cord and distilled water for my dad's sleep machine, which was a big help. Our room was always tidy. Negatives: Movie screen at pool: I was lucky enough to be able to go to the Solarium pool because I didn't have little ones. Maybe it's just a personal thing, but I found the constant replay of a Billy Joel documentary obnoxious while I'm relaxing by the pool. Disrepair in Lyric Theater: we went to one show and were driven out by water dripping on us from the ceiling and the overwhelming smell of mildew. Bar issues: this was a big problem. Royal promotes certain cocktails and the bartenders don't know how to make them. Tons of inconsistency. Also, some in our party got drink packages based on the wine available on the bar menu but by day 3 of the cruise were unable to find those wines anywhere on the ship. After following up with a bar manager, we were told that they were changing bar menus so they were using up their old wine and not replacing it in anticipation of getting new bar menus. Not acceptable. Let's just say that after a conversation with my brother in law, Royal picked up a few cases of the right wine in the next port. However, we then had to call the bar manager every time we went to a bar so the right wine could be delivered. Just annoying. Trivia: I can't fault Royal for this per se...but I've just got to get it off my chest. People looking up answers on their smartphone has ruined what was once a fun time for our family. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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