1 Helpful Vote
Sail Date: February 2018
guys I had the best experience with my short 3 day cruise in Australia. my girlfriends hat fell overboard at the dock and I thought all had fallen to the end however Anthony Duran came to the rescue. he went above and beyond to organise ... Read More
guys I had the best experience with my short 3 day cruise in Australia. my girlfriends hat fell overboard at the dock and I thought all had fallen to the end however Anthony Duran came to the rescue. he went above and beyond to organise the return of the my girlfriends hat. I was very thankful for his hard work and instant reaction to an unfortunate situation. on top of this the ship was tidy and food was awesome. I would have liked to see more adult only areas to separate the adults from the noisy kids but this cant be helped sometimes. drink service was rather slow and a major suggestion is to have a fast Bottle service line for those not wanting the more timely cocktails. you must sort this out. alot of customers were complaining abotut his specific issue. I was happy witht he cleanliness of the ship. some areas were a lot more slippery then others which made walking around a little sketchy Read Less
2 Helpful Votes
Sail Date: February 2018
This was my second time on the Royal Caribbean Explorer Of The Seas, But my first sampler cruise. I perviously cruised to fiji which was also incredible. The Service on this ship continues to astound me, the staff truley go above and ... Read More
This was my second time on the Royal Caribbean Explorer Of The Seas, But my first sampler cruise. I perviously cruised to fiji which was also incredible. The Service on this ship continues to astound me, the staff truley go above and beyond one staff memeber inpartictular, Anthony Duran. Day one we arrived, boared and we head straight to the winjammer (all you can eat buffet ) Just before we embarked my partner and i were capturing the amazing view of Sydney Harbour from our very own balcony. I was wearing an Akurba hat which i love and We took one picture together before my hat was bumped and fell off my head as we both turned around we watched it fall from deck 6 all the way into the ocean. I was deversated! By the time we ran from our room to the side of the ship my Akurba hat had drifted into the middle of the harbour and was no longer by the ships side. After screaming out for help to a jet boat ride driver he was kind enough to rescue my hat with his boat and bring it back to Circular Quay. No one was allowed to disembark the ship we were 30 minutes from embarking, We could see the finaly crew memebers coming on board. As this was happening Anthony Duran had witness me running up and down the side of the ship. He was cool clam and collected, he asked what had happened and if he would be able to help. He had a job to do and once he had finished, Anthony did the most remarkable thing that ment alot to me. He went down to level 1 and walked off the ship to go discover where my hat had been placed. He returned with my hat in his hands. I was so grateful. He went out of his way after many crew memebers did say there was nothing they could do they were sorry but its just to far away and we can not allow any traveller to leave the ship. Anthony wanted to make sure that our 3 day sampler cruise was going to be off to an incredible start. and i assure you that it was! Having crew members so friendly and willing really do play a big part in making the whole experince truley magical. Thank You Again Anthony Duran forever grateful! x Read Less
3 Helpful Votes
Sail Date: January 2018
We had booked to go on Royal Caribbean Explorer of the Seas on a special deposit promotion about a year in advance. We came closer to the time to pay the final amount and tossed whether we still wanted to go as we had done the South ... Read More
We had booked to go on Royal Caribbean Explorer of the Seas on a special deposit promotion about a year in advance. We came closer to the time to pay the final amount and tossed whether we still wanted to go as we had done the South pacific cruising quite a few times however haven't done it in quite a number of years. We decided to bite the bullet and enjoy a family holiday with our 2 boys. Once the date got closer we were all very excited, especially the boys. The day arrived, we got on the ship with ease, no long lines, ease of checkin and was having lunch in Windjammer overlooking the Harbour Bridge. We got our bearings and checked the ship out and settled into our new life for the next 10 days. Our cabin had a balcony and we shared it with the 4 of us (king bed and sofa bed). The King bed was quite comfortable but the pillows weren't good. The Sofabed was quite hard, but after huge days the two kids didn't really complain. We selected My Time dining however we couldn't get a table most nights early, we had to wait, so we starting reserving a table but could only get a 7:45 reservation and this was too late for our kids. Our youngest fell asleep most nights at the table. Our waiter was absolutely brilliant and looked after us and especially the kids. Entertainment was a bit hit and miss. A couple of great comedians which were hilarious and we would go to see again, a couple of great shows and a fantastic Ice skating show which was spectacular. A few of the other shows were quite boring and not our cup of tea, but this allowed us to go and check out other things on the ship. Plenty of activities onboard to keep the kids entertained, however they were not a fan of kids club and only went once each and said it was boring and didn't want to go back. Most of the time was spent swimming or on the flowrider or on the sports cour and once on the ice skating rink (we wanted to do it again but so hard when wasn't a lot of time at sea). Most of the service was great, except Pool Bar which could be very busy and quite slow. Some of the bars ran out of certain wine/drinks and not all bars could do mocktails for the kids. The ports were great - we don't like Noumea and I don't know why almost every ship has to stop here - we stayed on the ship. Mystery Island is one of my favourite places and had a great time exploring the island and local markets. Port Villa is fantastic, we organised our own tour, Mansuale Bus, and our tour guide was absolutely fantastic. He knew lots off people/operators and had very comfy new buses to transport us around. We saw lots of the island we hadn't seen before and well worth the tour. Maree - first time there and we went to Yejele Beach - WOW!!! Even though I love Mystery Island for their snorkelling and natural beauty, Yejele is raw, natural and not over commercialised which was fantastic. The snorkelling was absolutely brilliant, we could see so much so close to shore and this was perfect for the kids. They didn't have to go too far off the shore and could stand in certain places while we snorkelled. Absolutely brilliant and another one of my most favourite places. Lifou - we did the grotto and forest tour and was amazed to hear about local traditions and forest life, and we saw some caves, but wouldn't call them grottos, but guide was really good and they made it fun and interesting. Well worth it. Not much else to do on the island, there was snorkelling on the other side where we docked, but they charge to go into the water there, and after quite a few days snorkelling and as this was our 5th port in a row, we were exhausted and just went back on the ship to relax and unwind. Lots of shows and experiences for the last 2 days at sea, the most spectacular was the ice skating show, and also the flow rider stunt team show which had us all in stitches. We had a very memorable holiday, and we enjoyed time together as a family which was the main purpose of our holiday. We would definitely go back on a Royal Caribbean ship and really glad we decided to go on this holiday. Read Less
3 Helpful Votes
Sail Date: January 2018
It was my first cruise to embark and i was exploring the South Pacific with my sister, we are both in our early 20's. Rock climbing/ Surf Rider and Ice Skating are not available all the time. Putt Putt and Basketball equipment gets ... Read More
It was my first cruise to embark and i was exploring the South Pacific with my sister, we are both in our early 20's. Rock climbing/ Surf Rider and Ice Skating are not available all the time. Putt Putt and Basketball equipment gets packed away at 10pm every night and earlier if they are in Sydney waters. Events are very unorganised and it looks like they have never cruised before but they have heaps of time. We cruised the South Pacific and booked our Shore Excursions through Royal Caribbean as they say if you are not back in time they will leave you behind. We purchased Glass bottom kayaking in Mystery Island and it costs a fortune but once we turned up the locals were advertising 1 hour for $10 and 2 hours for $15 way cheaper. Food was overall average and the my time dining took forever. The good entertainment (comedians) are very limited and only perform for an hour tops. Pools are closed and spas are unsupervised after 10pm. Children have a curfew of 1am and are aloud to enter any part of the ship apart from Dizzy's. We tried origami and that was a disappointment as they ran out of paper and the instructor wasn't given a microphone or anything. People were literally youtubing their own designs. Guest Services were absolutely useless and never resolved any issues. Their idea of an Australian Day Party is people watching them dance in the promenade. Oh and they tried releasing thousands of balloons but that was a fail. They need to lift their game and o would not recommend them to my worst enemy. Very disappointing and a waste of money. Read Less
4 Helpful Votes
Sail Date: January 2018
I’m experienced, usually cruising two or three times a year up to a month across popular lines. This was a family and friends cruise, party of thirteen. Parents and Grandparents plus 5 children ages 8 to 16. I’ve cruised ... Read More
I’m experienced, usually cruising two or three times a year up to a month across popular lines. This was a family and friends cruise, party of thirteen. Parents and Grandparents plus 5 children ages 8 to 16. I’ve cruised RCL and this ship before and it’s a great ship for families, lots of activities for all ages. Embarkation was smooth and we were quickly in our cabin 7298 quiet and well located for access to lifts. Minor maintenance issues, door to fridge cabinet wouldn’t shut. Bit of wear and tear, lift buttons that didn’t light up. Dining, oh dear what happened RCL? Like many mature cruisers we are more interested in the food than the Flow rider. We had anytime dining and the staff were very obliging in arranging times and the varying numbers on our table..we never had to wait..but oh dear the food was very disappointing. Bland, tasteless, repetitive, nothing special for the two formal nights either. The Windjammer seemed to have plenty of variety, but we usually prefer the mdr for all meals. So we were looking forward to ending our cruise with a night at Chops Grill, again a disappointment, the food was ok, steaks tender at 39USD I would expect that but presentation totally lacking, lump of meat dumped on a plate. My seafood at an extra $19USD on top of the $39 was nice lobster, ok prawns, the crab claws were still half frozen, clams yuk. No ambience, half set tables all around, no table cloth just totally lacking in what we usually enjoy. Overall a good cruise apart from food. Read Less
3 Helpful Votes
Sail Date: December 2017
We chose this cruise as it was an opportunity to get away from the usual xmas new year routine. Our daughter and son in law were celebrating their fourth anniversary and we decided to invite them. we advised the company that we were ... Read More
We chose this cruise as it was an opportunity to get away from the usual xmas new year routine. Our daughter and son in law were celebrating their fourth anniversary and we decided to invite them. we advised the company that we were celebrating this event .the immediate response was for them to rattle off all these overpriced packages. We simply asked that there be some small recognition - card on the door? announcement at meal? -There was none. Having in recent times (-over the last 3 years ) travelled with P&O and princess cruises, I'd expected the drinks prices to be high and had budgeted for a $40AUD bottle of wine with our meal each evening. I believe many had forgotten they were paying USD for everything.They were duped into thinking lets say $36 for a bottle of wine or $9 for a stubby was acceptable - in reality using "The Ship's official" rate of exchange these prices were nearly 40% more in aud. I Hadn't expected prices for a bottle of wine to start at $60 aud! many who had the $1100aud drinks package (which they thought was$900)were cheating by sharing drinks with their partners. Cabin , meal service excellent as always , entertainment had a "sameness" .reggae which i enjoy but not for 11 days solid! I was bit wary of the cruise director whose accent sounded Russian . "Topi" turned out to be a very likeable guy I thoroughly enjoyed his sailing account . Im not certain he was good at planning the entertainment .New year's and Christmas Eve were rather flat . The dance team were good though couldn't help feeling that every show was a dancing competition.orchestra, magicians were excellent also the comedy with the exception of one who i felt attracted the cult following "yobo" element. We wouldn't travel with Royal Carribean again .We have felt P&O were more in touch with Australian travellers. Read Less
3 Helpful Votes
Sail Date: December 2017
I was wanting a cruise over Christmas and this was suitable. Getting on and off the ship was a breeze thanks to good organisation The cabin and it's steward Nino were perfect except for having to get in the bath to have a shower, I ... Read More
I was wanting a cruise over Christmas and this was suitable. Getting on and off the ship was a breeze thanks to good organisation The cabin and it's steward Nino were perfect except for having to get in the bath to have a shower, I know some people like to wallow but I prefer a shower and it is safer at sea. The food was ok for such large numbers and strangely Windjammers was hotter. Chop Grille was my choice for specialty dining. The specialty coffee was dire I suspect it was the low fat UHT milk. The alcohol in mixed drinks such as cocktails was very Scrooge like must have been the Christmas spirit or lack of. I wished there was a large table or more for singles and couples travelling alone, we asked to be seated with people but that was ignored ( not answered or acted upon) . There were mostly families saiing so it was oddly hard to meet people. The ports were poor Pacific island countries. We took 2 trips booked via the ship and one we did with a taxi. Enjoyed all of them and thought the were reasonable value. This was my first sailing on a ship over 200 people so it was an eyeopener. We found it hard to work out some dining options in the MDR. As when we booked via the lines office we were told there were 2 options 6 pm too early and 8 pm too late. We chose 6 but then on the ship found dine anytime so we just went when it suited us. Actually quite a few instructions were written presuming a previous knowledge. For all my little quibbles I thought she was a nice ship and would go again. Read Less
Sail Date: December 2017
Love Royal Caribbean cruises. We travelled with some family this time who were in the cabin beside us and one of them was in a wheelchair. This showed us another side to cruising, as to what it is like for people in wheelchairs around the ... Read More
Love Royal Caribbean cruises. We travelled with some family this time who were in the cabin beside us and one of them was in a wheelchair. This showed us another side to cruising, as to what it is like for people in wheelchairs around the ship and in ports. Embarkation was great and went smoothly and quickly (probably quicker because of our family travelling with us being in a wheelchair). From the time we arrived at the dock it took around 30 minutes and we were on the ship. This was our second time on the Explorer so we were familiar where everything was. After having lunch in the Windjammer, our cabins were ready for us. We had a window cabin which was small but for 2 people it has everything you need. Our cabin steward was great, nothing was too much trouble for him. The dining was a bit of hit and miss in the main dining room. Some nights the food was great, and other nights just ok. Unfortunately, the service was also the same. some nights ok and some better than others. We took the package for the 3 nights for the speciality restaurants. Not sure if we will do that again? Giovanni's was not as good as usual, maybe because the restaurant was very busy. Food was ok and service very slow and lacking. Chops Grill was where we had dinner for NYE and the food was delicious and service much better than Giovanni's. We booked Izumi for our last night on the ship. The food was great (as usual), but one disappointment was that they told us they had run out of a certain desert. This left one person in our party of 4 unable to eat any deserts because of her food allergies, as there are only 3 desert choices, and the 2 available had ingredients she couldn't eat. They were also not very appealing to the rest of us. One hint, don't book specialty restaurants on the last night. But there is plenty of food on the ship, and you can always find what you want elsewhere, (for free) Windjammer has an amazing selection of food and deserts, and there is also the cafe in the promenade with a good selection, so nobody could ever say they were hungry. Entertainment was enjoyable, and the activities director and his staff were amazing, always providing lots of fun with everything they did. In general, the service on RCI is fantastic and we can't wait to cruise again. Read Less
Explorer of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 4.0
Public Rooms 4.0 4.3
Fitness Recreation 5.0 4.2
Family 5.0 4.2
Shore Excursion 3.0 3.8
Enrichment 4.0 3.5
Service 4.0 4.4
Value For Money 5.0 3.9
Rates 4.0 4.1

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